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Raritan Engineering MCCAT116 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Raritan Engineering MCCAT116. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Raritan Engineering MCCAT116 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Raritan Engineering MCCAT116 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Raritan Engineering MCCAT116, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Raritan Engineering MCCAT116 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Raritan Engineering MCCAT116
- nombre de fabricante y año de fabricación del dispositivo Raritan Engineering MCCAT116
- condiciones de uso, configuración y mantenimiento del dispositivo Raritan Engineering MCCAT116
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Raritan Engineering MCCAT116 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Raritan Engineering MCCAT116 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Raritan Engineering en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Raritan Engineering MCCAT116, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Raritan Engineering MCCAT116, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Raritan Engineering MCCAT116. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    MasterConsole CAT MCCAT18/MCCAT116 User Guide Release 1.1   Copyright  ©  2007  Raritan,  Inc.  MCCAT ‐ 0B ‐ E  December  2007  255 ‐ 20 ‐ 0002 ‐ 00 [...]

  • Página 2

    This  document  contains  proprietary  in formation  that  is  protected  by  copyright.  All  rights  reserved.  No  part  of  this  document  may  be  photocopied,  reproduced,  or  translated  into  another  language  without  express  prior  written  co[...]

  • Página 3

    Power Safety Guidelines To  avoid  potentially  fatal  shock  hazard  and  possible  damage  to  Raritan  equipment:  • Do  not  use  a  2 ‐ wire  power  cord  in  any  produc t  configuration.  • Test  AC  outlets  at  your  co mputer  and  monitor  [...]

  • Página 4

    iv Contents Chapter 1 Introduction 1 Product  Overview ....................................................................................................................... .............. 1 Product  Photos ......................................................................................................................... ..............[...]

  • Página 5

    Contents v Accessing  Active  Channels  Only .......................................................................................................... 22 The  Security  Feature ............................................................................................................................... 23 Activating  the  Sec[...]

  • Página 6

    Contents vi STEP  2:  Connect  the  Second ‐ Tier  MasterConsole  II  Units...................................................... 50 STEP  3:  Specify  the  Type  of  the  Connected  Second ‐ Tier  Device  in  the  OSD ....................... 50 Appendix D Troubleshooting 51 Index 53[...]

  • Página 7

    1 Congratulations  on  purchasing  a  Raritan  MasterConsole  CAT  KVM  (keyboard/video/mouse)  switch.  This  User  Gui de  explains  how  to  use  these  KVM  switches  to  access  and  control  multiple  computers  (or  servers).  In This Chapter Product  Over[...]

  • Página 8

    Product Features 2 Model:  MCCAT116  (Front  and  Rear  Vie w)    Product Features • One  user  can  control  up  to  16  computers  per  unit.  The  number  of  computers  that  can  be  controlled  varies  depending  on  the  model  purchased:   M[...]

  • Página 9

    Chapter 1: Introduction 3 • A  maximum  of  256  computers  can  be  controlled  in  a  two ‐ tier  cascaded  MCCAT  system  • The  unit  interconnects  with  each  computer  via  the  standard  Cat5  UTP  cables  • The  units  can  be  cascaded  to[...]

  • Página 10

    4 This  chapter  addresse s  only  the  basic  connections  for  setting  up  an  MCCAT  system  and  basic  operations  fo r  interacting  with  the  computers  being  connected  to  the  system.  For  adva nced  hardware  installation  or  OSD  operati[...]

  • Página 11

    Chapter 2: Quick Start 5 p  SCAN  button  Toggles  Auto Scan  on/off.  When  the  AutoSca n  function  is  on,  the  system  automatically  cycles  through  all  channels  until  the  function  is  turned  off.  q  Channel  buttons  These  buttons  enable  [...]

  • Página 12

    Connecting Computers 6 r  Admin  port  Connects  to  a  computer  via  a  serial  cable  for  upgradin g  the  MCCAT ʹ s  firmware.  s  HD15  video  port  Connects  to  a  monitor  for  displaying  the  MCCAT  OSD  and  the  video  of  the  access[...]

  • Página 13

    Chapter 2: Quick Start 7  Connect  the  HD15  video  connector  of  the  CIM  to  the  HD15  vi deo  port  of  the  computer.   If  the  CIM  is  a  USB  CIM:   Connect  the  USB  connector  of  the  CIM  to  one  of  the  USB  ports ?[...]

  • Página 14

    Connecting Computers 8 3. Use  a  Cat5  UTP  cable  to  connect  from  one  of  the  channels  ports  of  the  MCCAT  to  the  RJ45  port  of  the  CIM  being  connected  to  the  computer.   4. Repeat  Steps  2  to  3  if  you  want  to ?[...]

  • Página 15

    Chapter 2: Quick Start 9 6. Connect  one  end  of  the  MCCAT ʹ s  power  cord  to  it s  power  jack  and  the  other  end  to  the  appropriate  power  outlet.   7. Power  on  the  monitor,  connected  computer(s)  and  the  MCCAT  un it.  Selecting a[...]

  • Página 16

    Selecting a Channe l 10 Note:  The  front  panel  o peration  becomes  invalid  if  the  OSD  remains  displaye d  on  the  screen.  Therefore,  mak e  sure  the  OSD  is  NOT  onscreen  when  operating  with  the  front  panel  buttons.  OSD Operation 1. Pres[...]

  • Página 17

    Chapter 2: Quick Start 11 Now  you  can  control  the  computer  with  the  keyboard  and  mouse  attached  to  the  MCCAT  unit.  Warning!!  MCCAT  does  not  support  real ‐ time  chann el  detecti on  when  channel  ch anges  occ ur.  Therefore,  if  you [...]

  • Página 18

    Changing Channel Names 12 2. Press  F3  to  go  to  the  Edi t  Names  and  Scan  Rate  menu.   3. Press  the  arrow  keys  ( Ï ,  Ð ,  Í ,  Î ),  Tab  or  Shift+T ab  to  select  the  desired  chan nel  name.  The  selected  character  b links, ?[...]

  • Página 19

    13 The  product  provides  a  simple  OSD  us er  interface  fo r  both  of  the  channel  selection  and  system  configuration.  In  ad dition,  the  OSD  shows  information  relevant  to  the  MCCAT  unit  or  the  ch annel  being  accessed.  In Th[...]

  • Página 20

    Frequently Used Keys 14 q  Message  bar,  which  shows  the  options  or  keys  that  are  applicable  to  the  se lected  field,  or  shows  prompt  messages  for  the  act ion  bein g  performed  Frequently Used Keys The  following  keys  are  frequently  us[...]

  • Página 21

    Chapter 3: Introduction to the On-Screen Display (OSD) 15 Introduction to the Selection Menu The  Selection  Menu ,  showing  all  channe ls  of  the  system,  allows  you  to  access  channels.  Besides,  it  displays  the  scan  time  setting  for ʺ Individual  scan  mode[...]

  • Página 22

    Introduction to the Selection Menu 16 Field Meaning Description Name  Name  of  the  device  or  computer  connected  to  the  channel  If  there  is  any  computer  or  device  connected  to  the  channel,  the  default  name  is  PC<XXXX>,  where  <XXXX&g[...]

  • Página 23

    17 In  this  chapter,  you  will  learn  more  about  the  OSD  or  front  panel  operations  for  advanced  features,  such  as  updating  the  channel  status,  setting  up  the  security  feature,  etc.  If  your  MCCAT  is  a  two ‐ tier  [...]

  • Página 24

    Toggling the Channel Sorting 18 2. If  the  current  OSD  menu  is  not  the  Selection  Menu ,  press  F2  to  have  the  Selection  Menu  displayed.   3. Press  F12  to  toggle  the  sorting.   TIP:  When  the  channels  are  sorted  by  ch annel ?[...]

  • Página 25

    Chapter 4: Advanced Operation and System Configuration 19 Cycling Through Channels Instead  of  manu ally  selecting  the  desired  channel  to  view  its  video,  you  can  activate  the  AutoScan  function  to  make  the  MCCAT  sy stem  automaticall y  display  the  video[...]

  • Página 26

    Cycling Through Channels 20 Turn  off  AutoScan  Press  the  SCAN  button  so  the  LED  light  is  off.  The  system  will  stop  at  the  last  scanned  channel.  Cycling Through Active Channels Only When  AutoScan  is  on,  the  system  cycles  through  all[...]

  • Página 27

    Chapter 4: Advanced Operation and System Configuration 21 Turn  off  AutoScan  Activate  the  OSD  again  and  press  Alt+F6 .  Cycling Through Active Channels Only You  can  choose  to  skip  inactive  channels  through  the  OSD  after  the  AutoScan  function  is  act iva[...]

  • Página 28

    Refreshing the Channel Status 22 Refreshing the Channel Status From  the  OSD  or  LED  status,  you  can  tell  which  channel  is  connected  to  a  powered  device  and  which  is  not.  However,  MCCAT  does  not  support  real ‐ time  channel  detection.  [...]

  • Página 29

    Chapter 4: Advanced Operation and System Configuration 23 The Security Feature You  can  prevent  unauthorized  acce ss  to  the  system  and  the  attached  computers  by  activating  the  security  feature.  When  the  security  fe ature  is  ON,  the  system  will  ent[...]

  • Página 30

    The Security Feature 24 Accessing the System in the Security Mode After  the  system  or  the  MCCAT  unit  enters  the  security  mode,  a  messa ge  “Security  Mode  Protected”appears  on  the  screen.  Do  the  following  to  access  the  system:  1. Press  any [...]

  • Página 31

    Chapter 4: Advanced Operation and System Configuration 25 3. Type  raritan  and  press  Enter .  Note  that  the  password  is  ca se  sensitive.  The  Administration  Menu  appear s.   4. Press  Tab  or  Shift+T ab  to  highlight  the  field  of  which  you  want ?[...]

  • Página 32

    System Configuration 26 3. Type  the  Admin  password  (def ault:  raritan )  and  press  Enter .  Note  that  the  password  is  ca se  sensitive.  The  Administration  Menu  appears.   4. Press  Tab  to  highlight  the  Language  Mode  field.  There  are [...]

  • Página 33

    Chapter 4: Advanced Operation and System Configuration 27 2. Press  Ï  or  Ð  to  change  the  value  or  switch  between  options  of  the  selected  field.  Exception:  You  need  to  ty pe  a  letter  or  sym bol  in  the  Device  field  to  change [...]

  • Página 34

    System Configuration 28 Mode  Global,  Individual  Determines  which  scan  mode  is  applied  once  the  AutoScan  function  is  act ivated.  There  are  two  scan  modes:  Global  and  In dividual .  • Global  scan  mode:  The  scan  time  for  each  ch[...]

  • Página 35

    Chapter 4: Advanced Operation and System Configuration 29 Green  Mode  On,  Off  Toggles  the  power ‐ sa ving  function  on  or  off.  If  setting  the  mod e  to  On ,  the  MCCAT  unit  will  enter  the  power ‐ saving  mode  af ter  no  keyboard/mouse  activ[...]

  • Página 36

    Accessing the Help Menu 30 4. Type  numeric  digits  to  change  the  scan  time.  The  scan  time  is  measured  in  seconds.  5. Press  Esc  to  quit  the  curren t  menu.  6. The  message  “Save  the  ch anges  [Y/N]”  appears  on  the  message  b[...]

  • Página 37

    Chapter 4: Advanced Operation and System Configuration 31 Function Key Description F4  Displays  the  Configuration  Menu .  F5  Displays  the  Administration  Menu .  F6  Turns  on  the  AutoScan  function.  Alt+F6  Turns  off  the  AutoScan  function.  F7  Turns  on  the ?[...]

  • Página 38

    32 You  can  cascade  various  MCCAT  units  to  organize  a  two ‐ tier  KVM  switch  system  and  expand  the  number  of  availabl e  channels  accordingly.  A  mix  of  different  MCCAT  models  is  permitted.  If  the  two ‐ tier  system  com[...]

  • Página 39

    Chapter 5: Two-Tier System 33 q  First ‐ tier  MCCAT  unit  r  Keyboard,  mous e  and  monitor  (attached  to  the  first ‐ tier  unit  only)  Setting Up a Two-Tier System Basically,  there  are  five  major  steps  to  set  up  a  two ‐ tier  system:   STEP ?[...]

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    Settin g Up a Two-Ti er System 34 STEP 2: Connect the Second-Tier MCCAT Unit Now  you  need  to  connect  the  second ‐ tier  MCCAT  units  to  the  first ‐ tier  MCCAT  unit.  A  mix  of  different  MCCAT  models  is  permitted  in  such  a  system.  For  example,[...]

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    Chapter 5: Two-Tier System 35 3. Connect  one  end  of  the  Cat5  UTP  cable  to  the  RJ45  port  of  the  CIM  being  attached  to  the  second ‐ tier  MCCAT  unit;  connect  the  other  end  of  the  cable  to  one  of  the  channel  ports ?[...]

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    Settin g Up a Two-Ti er System 36 STEP 3: Connect the Keyboard, Mouse and Monitor to the First-Tier Device Connect  a  keyboard,  mouse  and  monitor  to  the  first ‐ tie r  MCCAT  unit.  For  details,  refer  to  Step  5  in  Connecting  Computers  (on  page  6).  STEP 4: Spec[...]

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    Chapter 5: Two-Tier System 37 4. The  characters  or  dots  (see  the  figure  below),  from  left  to  right,  represent  channel  numbers  1,  2,  3,  and  so  on  of  the  first ‐ tier  unit.  If  the  first ‐ tier  unit  contains  16  channels,  [...]

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    Accessing the Second-Tier Channels 38 STEP 5: Connect Computers to the MCCAT System You  can  connect  computers  to  avai lable  channel  ports  of  any  MCCAT  units  in  the  two ‐ tier  system,  including  those  of  the  first ‐ tier  and  second ‐ tier  MCCAT  units[...]

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    Chapter 5: Two-Tier System 39  Press  Page  Down  or  Page  Up  until  you  see  the  page  where  the  desired  second ‐ tier  channel  is  available .  Note:  A  second ‐ tier  channel  is  always  shown  with  two  channel  numbers:  the  first  o[...]

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    40 You  can  upgrade  MCCAT’s  firmware  to  benefit  from  the  latest  enhancements  and  features  whenever  new  MCCAT  firmware  is  released  on  Raritan’s  website.  The  upgrade  process  m ainly  incorporates  four  steps:  • STEP  1:  Downlo[...]

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    Chapter 6: Firmware Upgrade 41 STEP 2: Connect the MC CAT Unit to the Co mputer Running the Upgrade Utility 1. Prepare  one  DB9  male ‐ to ‐ female  serial  (RS ‐ 232)  cable.  Note:  If  you  don ʹ t  have  this  cable,  contact  Raritan  technical  support  for  details.  2. Conn[...]

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    STEP 3: Launch the Upgrade Ut ility 42 STEP 3: Launch the Upgrade Utility The  upgrade  util ity  for  MCCAT  is  the  same  one  fo r  Raritan ʹ s  Paragon  products,  that  is,  the  ParagonUpdate  utility.  However ,  the  ParagonUpdate  util ity  which  is  implemented [...]

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    Chapter 6: Firmware Upgrade 43 d. Click  the  Port  field  and  type  the  appropriate  number  of  the  serial  port.  For  example,  if  the  MCCAT  un it  connects  to  the  computer  via  COM  1 ,  type  1 .  e. Ensure  <Def ault  No  Encryption> [...]

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    STEP 4: Power Cycle the Upgraded MCCAT Unit 44 7. Click  Yes  when  the  follow ing  message  box  appea rs.   8. A  progress  indicator  is  sho wn  on  the  bottom  of  the  dialog,  displaying  the  upgrade  status.  The  upgrade  may  last  for  several  m[...]

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    45 In This Chapter Measurement .................................................................................................... 45  Supported  Re solutions .................................................................................... 45  Measurement MCCAT18  (8 ‐ channel  model)  1U  rackmountable  Dimension: ?[...]

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    46 Field or Function Factory Default Setting Administration  password  raritan  (note  the  password  is  case  sensitive)  AutoScan  OFF  AutoScan  mode  Global  AutoSkip  OFF  Scan  time  per  channel  in  the  Individual  scan  mode  5  seconds  Device  “.” ?[...]

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    47 You  can  connect  other  Raritan  products  to  the  MCCAT  unit,  such  as  MasterConsole  II,  which  can  work  as  the  second  t ier,  or  P2CIM ‐ SER,  which  enables  the  connection  of  an  ASC II  serial  device  to  the  MCC AT [...]

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    Compatible CIMs 48 Connecting a Serial Devi ce via the Serial CIM To  connect  an  ASCII  serial  device,  LAN/WAN  component  or  a  computer  through  a  serial  port  (RS ‐ 232)  to  the  MCCAT  system,  use  on e  of  Raritan ʹ s  serial  CIMs:  P2CIM ‐ SER  o[...]

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    Appendix C: Compatib ility with Other Raritan Products 49 Installing a Serial CIM Take  these  steps  to  attach  a  serial  CIM  to  the  serial  por t  of  a  serial  device  or  computer  and  to  your  MCCAT  sy stem.  1. Connect  the  CIM  to  a  serial  por[...]

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    Compatibil ity with Maste rConsole II 50 3. The  rightmost  LED  on  the  front  panel  is  lit,  indicating  the  device  is  now  programmed  as  a  second ‐ tier  device.  4. Repeat  Steps  1  to  3  if  more  MasterConsole  II  units  are  to  be  [...]

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    51 Problem Solution No  power  • Check  the  power  cord.  • Make  sure  the  power  switch  is  turned  ON.  • Check  the  cable  connection  from  the  computer  to  MCCAT.  No  video  display  for  one  or  all  computers  • Check  video  c[...]

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    Compatibil ity with Maste rConsole II 52 Problem Solution After  a  period  of  trouble ‐ free  operatio n,  the  keyboard  attached  to  MCCAT  locks  (unable  to  input  keystrokes)  when  a  parti cular  co mputer  is  selected,  but  works  normally  when  other [...]

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    53 A A  Glance  at  the  Product  •  4  Accessing  Active  Channels  Only  •  22  Accessing  the  Help  Menu  •  30  Accessing  the  Second ‐ Tier  Channels  •  38  Accessing  the  System  in  the  Security  Mo de  •  24  Activating [...]

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    Index 54 Connect the Keyboard, Mouse and Monitor to the First-Tier Device • 36 Launch the Upgrade Utility • 42 Specify the Type of the Connected Second-Tier Device in the OSD • 50 STEP  4  Power Cycle the Upgraded MCCAT Unit • 44 Specify the Type of the Connected Second-Tier Device in the OSD • 36, 50 STEP  5  Connect Computer[...]

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     ¾ U.S./Canada/Latin America Monday ‐ Friday  8  a.m. ‐ 8  p.m.  ET  Phone:  800 ‐ 724 ‐ 8090  or  732 ‐ 764 ‐ 8886  For  CommandCenter  NOC:  Press  6,  then  Press  1  For  CommandCenter  Secure  Gateway:  Press  6,  then  Press  2  Fax[...]