Samsung STD 12B manual

DC S DIGITAL COMMUNICATIONS SYSTEM K EYSET U SER G U I D E L CD 24B S TD 24B L CD 24Bi L CD 12B S TD 12B 6B E N H A N C E D – Australian version – »£¡÷«‚USER-æ’ ∫ Œ ∫ – 98.7.16 12:51 PM ∆ ‰¿Ã¡ˆ9[...]

SYSTEM ACCESS CODES The DCS telephone system has the following pre-set (default) feature access codes. These codes can be used if a key is not available for the feature you want to use. Standard telephone users must always dial these codes. 9 Call attendant or system o p e r a t o r 10 + xxx Retrieve parked calls 1 1 Put calls on and take calls off[...]

LCD 24B STD 24B LCD 24Bi LCD 12B STD 12B 6B ENHANCED KEYSET USER GUIDE S A M S U N G D I G I T AL COMMUNICATION SYSTEM JUNE 1998 »£¡÷«‚USER-æ’ ∫ Œ ∫ – 98.7.16 12:51 PM ∆ ‰¿Ã¡ˆ2[...]

SAMSUNG ELECTRONICS CO. L T D P u bl i c a ti on I nf o rm at i o n S am su ng E le ctr on ics r e s e r ve s t he rig ht with out pr ior no tic e t o re v ise inf o r - m a t ion in thi s p ub l i c a tio n fo r an y r e a s o n . S ams ung E l ec tr onics r e s e r ve s th e rig ht w i th out pri or n otic e to m ak e c h a n ge s in de s ign or [...]

TABLE OF CONTENTS THINGS YOU SHOULD KNOW USER ORIENTA T I O N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 CALL INDICA T I O N. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 S P E A K E[...]

INTERCOM CALLS MAKING A CALL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 ANSWERING INTERCOM CALLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 VOICE ANNOUNCE MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

CHAIN DIALLING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 9 A U TO M A TIC REDIAL/RETRY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 0 PULSE TO TONE CHANGEOVER . . . . . . . . . . . . . . . . . . . . . . . . . [...]

C U S T OMISING YOUR KEYSET SELECT RING T O N E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1 CHANGE YOUR P A S S C O D E. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1 SET ANSWER MODE . . . . . . . . . . . . . . . . . . . . .[...]

THINGS YOU SHOULD KNOW USER ORIENTA T I O N DCS telephones are called "keysets." They contain buttons or "keys" that are used to access or activate the many features of your DCS system. The keys with paper designation strips are programmable keys which can be programmed for a specific functions on your keyset that you require. S[...]

red on other keysets. You never lose sight of your calls while they are on hold. They stay right where you put them and are identified with a green flashing light. Some simple rules to remember: • Any steady LED indicates the line or feature is in use. • A fast flashing green LED indicates a new call incoming call. • A slow flashing green or [...]

3 WARNING The handset receiver on the Keyset may retain metallic objects. Care should be taken when using the handset in the vicinity of small metal objects. »£¡÷«‚USER- ∫ ª π Æ 98.7.16 12:52 PM ∆ ‰¿Ã¡ˆ3[...]

LABELLING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip. Replace the strip and cover. LCD 24B or STD24B KEYSET LA Y O U T 4 S C R O L LK E Y Used to scroll through displays. 16 PROGRAMMABLE KEYS WITH TRI-COLORE[...]

LCD 12B or STD12B KEYSET LA Y O U T 5 LABELLING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip. Replace the strip and cover. S C R O L LK E Y Used to scroll through displays. 8 PROGRAMMABLE KEYS WITH TRI-COLORED[...]

6 LCD 24Bi KEYSET LA Y O U T LABELLING PROGRAMMABLE KEYS At the right edge lift up the plastic cover and remove the designation s t r i p . Label the designation strip and replace. Insert the plastic cover pressing firmly to click place. SOFTKEYS Used to activate feature via the display. S C R O L LK E Y Used to scroll through displays. 16 PROGRAMM[...]

6B ENHA NCED KEYSET LA Y O U T LABELLING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip. Replace the strip and cover. 7 6 PROGRAMMABLE KEYS WITH RED-COLORED LIGHTS Used for CALL buttons, intercom calls and many [...]

8 ADD-ON MODULE(AOM) LA Y O U T FLEXIBLE FEATURE CONTROL KEY RED LED INDICATOR »£¡÷«‚USER- ∫ ª π Æ 98.7.16 12:52 PM ∆ ‰¿Ã¡ˆ8[...]

9 MAKING AN OUTSIDE CALL • Lift the handset and press an idle outside line button or dial the outside line access code • Dial the telephone number • Finish the call by replacing the handset or pressing the A N S / R L S k e y . • If your system is programmed to require an authorization code before making a call, dial ✱ plus a valid code b[...]

10 UNIVERSAL ANSWER DEVICE To answer calls ringing on a loud ringer dial 6 7 or press the U A k e y . RECALL DIAL T O N E Press the F L A S H or N E W button to disconnect your existing call, wait for dial tone and then make a new call on the same line. SENDING A FLASH While on an outside call • Press the R E C A L L key to send a flash. BUSY LIN[...]

11 MAKING A CALL • Dial the extension number or group number or press a Direct Station Select D S S k e y . • Wait for the party to answer. If you hear a brief tone burst instead of ringback tone, the station you called is set for Voice announce or Auto answer. Begin speaking immediately after the tone. • Finish the call by replacing handset [...]

12 NOTES: A callback will be canceled if not answered within 30 seconds. If you have set a callback, your C B K key will light. BUSY STATION CAMP-ON When you call another station and receive a busy signal but you do not want to wait for a callback: • Press the C A M P key or dial 45 • The called station will receive off-hook ring tone. • Wait[...]

13 SYSTEM HOLD • When you are connected to any call, press H O L D . The button associated with the call will flash green. • To return to the caller, press the H O L D key and the green flashing light will go steady green again. EXCLUSIVE HOLD To place an outside call on hold at your phone so that other users cannot access it: • Press the H O[...]

14 NOTE: Repeatedly pressing the T R S F key will toggle between the outside and inside party and internal extension. RETRIEVING CALLS HELD AT ANOTHER STA T I O N To retrieve a line is on hold that does not appear on your keyset, • Dial 12 plus the line number or the extension number of the station that placed the call on hold. TRANSFERRING CALLS[...]

15 CALL W A I T I N G If an outside call has been camped on to your phone or another station has camped on to you: • You will hear off hook ring and the C A L L button will flash green. • Press the flashing button to answer; your other call will go on hold automatically if your station has the Automatic Hold feature set. If not, you must press [...]

16 F O R WARDING CALLS You may forward your calls to another station, group of stations or an external telephone number. If you have FWD ALL , FWD BUSY , and FWD NO ANSWER keys, a steady red light reminds you what forward condition is activated. To clear all call forwards: • Dial 6 0 0 . F O R WARD ALL CALLS To forward all your calls to another s[...]

17 F O R WARD FOLLOW ME When you want all calls to your extension forwarded to the extension you are now at: • Dial 6 0 5 plus your extension number. • Receive confirmation tone and hang up. F O R WARD TO AN EXTERNAL N U M B E R To forward outside calls to a number outside of your business, you must have a FWD EXTERNAL button on your keyset. ?[...]

18 SPEED DIALLING You can dial a preprogrammed telephone number stored in the system-wide speed dial list of numbers (500-999 for the DCS or 500- 699 for the DCS Compact) or from your personal list of numbers 00- 1 9 : • With handset on-hook, press S P D or dial 1 6 . • Dial the desired speed dial number location. O R • Press the relevant S P[...]

19 • The E key is used to hide digits. Press E and all subsequent digits will be hidden. Press E again to begin displaying digits. • The F key is used to enter a name. See Personal Speed Dial Names under Display Features below. • Use the H O L D key to clear a speed dial number. ONE TOUCH SPEED DIALLING You may assign any speed dial number to[...]

20 number location OR • Manually dial additional digits after the speed dial number. A U TO M A TIC REDIAL/RETRY When you are making an outside call and you receive a busy signal, The system can automatically redial the number for you. It will automatically redial at a pre-programmed interval for up to 2 attempts or if connected to the ISDN netwo[...]

21 RECORDING A VOICE DIAL NAME • Lift the handset. • Press the V R E C key or dial 6 8 2 . • Enter your station passcode. • Enter the personal speed dial bin number, eg. 0 5 • After the short tone burst, clearly speak the name into the mouthpiece of the handset. NOTE: The name should be spoken as one word (eg. John Citizen, pronounced Joh[...]

22 MAKING AN INTERNAL P A G E To make an announcement through the keyset speakers: • Lift the handset. • Press P A G E key or dial 5 5 . • Dial the desired zone number 1, 2, 3 o r 4 . O R • Dial 0 to page all internal zones. • After the attention tone, make your announcement. MAKING AN EXTERNAL P A G E To make an announcement through conn[...]

23 MEET ME P A G E • Lift the handset. • Press the MEET ME PAGE (MMPG) key or dial 5 4 . • Dial the desired zone number. • After the attention tone, instruct the paged person to dial 5 6 . • Press WAIT or T R S F . • Remain off-hook until the person dials 5 6 from any phone. • The paged person will be automatically connected with you.[...]

24 CANCELLING MESSAGES To cancel a message indication that you left at another station: • Dial 4 2 plus the extension number of the station at which you left a message. To cancel all message indications left at your keyset: • Dial 4 2 plus your extension. Your M S G light will go out. RETURNING MESSAGES • Press the M S G key or dial 4 3 . The[...]

25 PROGRAMMED MESSAGES When you will be away from your phone for any length of time, you may leave a programmed station message. Display stations calling you will see this message and be informed of your status or follow your instructions. • Dial 4 8 plus any of the message codes 0 1 - 2 0 listed below. • To cancel this message, dial 4 8 plus 0[...]

26 DO NOT DISTURB Use this feature when you want to block calls to your keyset. • While on-hook, press the D N D key or dial 4 0 1 . The D N D k e y flashed to remind you of this mode. To cancel D N D : • Press the D N D key again or dial 4 0 0 . The D N D light turns of f . You can make calls while in the DND mode. NOTES: 1. If you place your [...]

27 APPOINTMENT REMINDER/ALARM C L O C K Two types are available T O D A Y ONLY or DAILY. You can set up to three alarms for each type. When the alarm rings, you will hear three short rings repeated three times. Lift the handset to answer the alarm. If you do not, the alarm will alert you two more times at five minute intervals. To set alarms: • D[...]

28 CALLING THE DOOR PHONE/ROOM M O N I TO R You may call the door phone and listen to what may be happening outside or in another room. • Dial the extension number of the door phone • You will be connected to the door phone and you can listen or have a conversation. E X E C U T I V E / S E C R E TA R Y HOT LINE If programmed, an executive and a[...]

29 LOCKING YOUR KEYSET You can allow/disallow incoming/outgoing calls from your keyset using this option. There are three possible levelst: 1. Unlocked - you can use your keyset without restriction, 2. Locked all - prevents anyone from making or receiving calls from your keyset. 3. Locked out - prevents anyone from making an external call but allow[...]

30 When you receive an off-hook voice announcement, you will hear the announcement in the handset receiver or over the keyset speaker while continuing to speak to the original party. To answer the OHV A : • Press the flashing C A L L button on your keyset. The original party is placed on hold allowing you to talk to the announcing p a r t y . •[...]

31 SELECT RING T O N E Each keyset user can select any one of eight ring frequencies: • While on-hook, press T R S F followed by 111 . • Dial 1 - 8 or press the U P and D O W N keys to hear each tone. • When you hear the tone that you prefer, press T R S F to save it. CHANGE YOUR P A S S C O D E At installation, your station passcode is 1234.[...]

32 HEADSET OPERA T I O N Keyset users can switch between headset mode and handset mode. When using headset mode, press the A N S / R L S key to answer and release calls. • While on-hook, press T R S F followed by 1 1 0 . • Dial 2 1 to use the headset or 2 0 to use the handset. • Press T R S F to store your selection. NOTES: 1. When you are in[...]

33 RING PREFERENCE This feature sets the keyset to automatically answer ringing calls by lifting the handset or pressing the A N S / R L S k e y . Calls will always be answered in the order they arrived at your keyset. The alternative is to press the flashing button to answer a call allowing you to answer calls in the order you choose. • While on[...]

34 INTERACTIVE DISPLAY KEYS The three keys below the display are substitutes for dedicated feature keys and access codes. Pressing one of these keys has the same e f fect as pressing a programmed key. These "soft" keys are context sensitive and their functions change to present you with the best options for a particular call condition. Th[...]

35 Each station group can have an 11 character name Outside and internal calls ringing to a station group will display [CALL N A M E ]. This allows you to answer calls directed to you differently than calls directed to your station group. DIAL BY DIRECT O R Y Each station or speed dial number can have an associated directory name and can be selecte[...]

36 MANUAL TIMER Display phone users may use this feature to time an incoming or outgoing call or as a simple stopwatch. • Press the T I M E R button to start timing. • Press the T I M E R button again to stop timing. • Read the elapsed time in the display. • Lift the handset and replace it to idle. CALL COST Display keyset users may have th[...]

37 key selects a character. Pressing the next key moves the cursor to the next position. For example: if your message is “TAKE M E D I C A TION” , press 8 once to get the letter “T” . Press 2 once to get the letter “A” . Press 5 twice to get “K” . Continue selecting characters from the folllowing table to complete your message. • [...]

38 Reminder Messages . • Press the T R S F key to store the speed dial name. • Repeat for each speed dial bin if needed. S T ATION NAMES You can assign an 11 character name to your keyset. This allow other display keyset users to call you using the directory dial feature. To program a station name • While on hook, press T R S F followed by 1 [...]

39 NOTE: Confirm that the cursor is placed correctly before you enter the e x t e n d e r . SELECTING YOUR CLIP DISPLAY You can decide if you want to see the CLIP name or CLIP number in the display. Regardless of which one is selected, you can press the N N D key to view the other pieces of CLIP information. To select the CLIP information: • Whil[...]

40 To store a CLIP number: • Press the S TO R E k e y . The system displays the speed dial bin in which the number was stored. O R • Press the C L I P key and then press S C R O L L k e y . • Press the S TO R E soft key. • The system displays the speed dial bin in which the number was s t o r e d . INQUIRE CLIP PARK/HOLD INFO If you are inf[...]

41 REVIEWING PAST CLIP CALLS Allows you to review CLIP information for 10-50 calls in a first-in, first- out basis. The list includes calls that you answered and calls that rang your keyset but that you did not answer. When reviewing this list, you can press one button to dial the person back. To access the CLIP information stored in your REVIEW li[...]

42 WITH KEYSET The add-on module (AOM) is used when you need more programmable keys. The extra programmable keys are used exactly as are the ones on your keyset. Make them DSS/BLF keys, line keys, One Touch Speed Dial buttons or any combination of these and other feature keys. A maximum of two AOMs can be added to any keyset. ADD-ON MODULE »£¡÷[...]

43 PERSONAL SPEED DIAL NUMBERS C O D E NAME TELEPHONE NUMBER 0 0 0 1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 9 1 0 11 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2 3 2 4 »£¡÷«‚USER- ∫ ª π Æ 98.7.16 12:52 PM ∆ ‰¿Ã¡ˆ43[...]

44 PERSONAL SPEED DIAL NUMBERS C O D E NAME TELEPHONE NUMBER 2 5 2 6 2 7 2 8 2 9 3 0 3 1 3 2 3 3 3 4 3 5 3 6 3 7 3 8 3 9 4 0 4 1 4 2 4 3 4 4 4 5 4 6 4 7 4 8 4 9 »£¡÷«‚USER- ∫ ª π Æ 98.7.16 12:52 PM ∆ ‰¿Ã¡ˆ44[...]

45 M E M O »£¡÷«‚USER- ∫ ª π Æ 98.7.16 12:52 PM ∆ ‰¿Ã¡ˆ45[...]