Sharp MX-3500N manual

User's Guide MX-3500N MX-3501N MX-4500N MX-4501N MX-2300G MX-2300N MX-2700G MX-2700N MODEL:[...]

1 TABLE OF CONTENTS ABOUT THIS MANUAL . . . . . . . . . . . . . . . . . . . . . . . . 2 • MANUALS PROVIDED WITH THE MACHINE . . . 2 1 BEFORE USING THE MACHINE PART NAMES AND FUN CTIONS . . . . . . . . . . . . . . . . 4 • EXTERIOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 • INTERIOR . . . . . . . . . . . . . . . . . . . .[...]

2 ABOUT THIS MANUAL Please note • Where this manual shows the "MX-2300/2700 se ries" or th e "MX-3500/4500 series", the fo llow ing models are indicated: MX-2300/2700 series : MX-2300G, MX-2300N, MX-2700G, MX-270 0N MX-3500/4500 series: MX-3 500N, MX-3501N, MX-4500N, MX-4501N • This manual contains references to the fax func[...]

3 Operation manuals in PDF format The manuals in PDF form at provide detailed e xplanations of the pro cedures for using t he machine in each mode. To view the PDF manuals, down load them from the hard dr ive in the machine. The procedure for downloading the manuals is explained in "How to download the manuals in PDF format" in the Qu ick[...]

4 This chapter pr ovides basic informa tion about the ma ch ine. Please read this chapter before using the machi ne. PART NAMES AND FUNCTIONS EXTERIOR (1) Document cover* 1, * 2 This holds down the origin al. (2) Duplex single pass feeder (automatic document feeder) This automa tically feeds and scans mu ltiple original s. Both sides of two -sided [...]

5 (10) Saddle stitch finisher * This can be used to staple output. The saddle stitch finisher ca n automat ically staple output at th e centre lin e and fold the pages to create a pamphlet. A pu nch module can also be insta lled to punch hol es in output. ☞ SADDLE STITCH FINISHER (page 45 ) (11) Tray 1 This holds paper. Up to 500 sheets of pa per[...]

6 INTERIOR (16) Toner cartridges When the toner in a cartridge runs out, the cartridge must be replaced with a new cartri dge of the same colour. The shape of the toner cartrid ge varies slightly by model. ☞ REPLACING THE TONER CARTRIDGES (page 60) (17) Fusing area Heat is applied here to fuse the transferred image on to the paper. (18) Tr ansfer[...]

7 AUTOMATIC DOCUMENT FEEDER AND DOCUMENT COVER Automatic document feeder Automatic document feeder (MX-3501N/4501N) Document cover (1) Paper feed roller This roller rotates to automatically feed the original. (2) Document feeding area cover Open this cover to remove an original misfeed or cl ean the paper feed ro ller. (3) Original guides These hel[...]

8 CONNECTORS (1) USB connecter (A type) This is used to con nect a USB hub or USB memory device to the machine. For the USB cable, use a shielded type cable. (2) USB connecter (B type ) A computer can be connected to this connector to use the machine as a printer. For the USB cable, use a shielded type cable. (3) LAN connecter Connect the LAN cable[...]

9 OPERATION PANEL (1) Touch panel Messages and keys appear in the touch panel display. Touch the displayed keys to perform a variety of operations. When a key is touched, a beep sounds and the selected item is highlighted. This provides confirmation as you perform an operation. ☞ TOUCH PANEL (page 11) (2) Mode select keys and indicators Use these[...]

10 (10) [CLEAR ALL] key ( ) Press this key to return to the initial operation state. Use this key when you wish to cancel all settings tha t have been selected and start ope ration from the initial state. (11) [STOP] key ( ) Press this key to stop a copy job or scanning of an original. (12) [BLACK & WHITE START] key ( ) Press this key to copy o[...]

11 TOUCH PANEL The touch panel (scr een) shown in this manua l is a descriptive image. The actual screen is slightly di fferent. Using the touch panel Example 1 (1) Settings for each function are easily select ed and cance lled by touching th e keys on the screen with your fin ger. When an item is selected, a beep will sound and the item will be hi[...]

12 PRINT/SEND STATUS (JOB STATUS) This screen appears when th e [JOB STATUS] key on the operation panel is p ressed. The screen shows lists of th e jobs that are reserved and in pro gress, and jobs that have been comp leted. This screen is used to check jobs, mo ve a job to the top of the job queue, or delete a job. (1) "Paper Empty" disp[...]

13 TURNING THE POWER ON AND OFF The machine has two po wer switches. The main powe r switch is at the lower left after the fro nt cover is opened. The other power switch is the [ POWER] key ( ) on the operation pa nel at the top right. Main power switch When the main power switch is switche d on, the main power indicator on the oper ation panel lig[...]

14 ENERGY SAVE FUNCTIONS This product has the following two en ergy save functions that conform to the Ene rgy Star guidelines to help conserve natural reso urces and redu ce environmental pollut ion. Preheat Mode Preheat mode aut omatically lowers the temper ature of the fuse r unit and thereb y reduces power consumption if the machine re mains in[...]

15 USER AUTHENTICATION When the administrator of the machine ha s enabled user authentication, one of two s creens shown be low will appear. If either screen a ppears, enter th e user number or login name and password th at you receive d from the administr ator. When controlled by user number When controlled by login name and pass word (Different i[...]

16 If an incorrect use r number is entered 3 times in a row... If "A Warning when Login Fails" is enable d in the system settings (administrator ), the machine will lo ck for 5 minutes if an incorrect user numb er is entered 3 times in a row. Verify the user numbe r that you should use with the administ rator of the machine. 3 When you ha[...]

17 AUTHENTICATION BY LOGIN NAME / PASSWORD The following procedure is used to log in using a login na me and passwor d received from the administ rator of the machine or the adminis trator of th e LDAP serve r. 1 Touch the [Login Name] key or the key. If the [Login Name] key is touc hed, a screen for selectin g the user name appears. Go to the next[...]

18 3 Touch the [Pas sword] key. A text entry screen for enteri ng the password will appear. Enter your password that is stored in "Use r Registration" in the system settings (administrator). If you are logging i n to an LDAP server, enter the password that is stored with your LDAP server login name. Each entered character will be displaye[...]

19 If an incorrect login name or password is ente red 3 times in a row... If "A Warning wh en Login Fails" is enabled in the system settin gs (administrator), the machine will lock for 5 minute s if an incorrect login name or password is entered 3 times in a row. Verify the login name and pa ssword that you should use with th e administra[...]

20 This chapter explains how to load pa per in the machine' s trays. IMPORTANT POINTS ABOUT PAPER This section provides information that you should know before loading pape r in the paper trays. Be sure to read this sect ion before loading pap er. NAMES AND LOCATIONS OF TRAYS The trays are id entified by the na mes indicated below. For t he si[...]

21 THE MEANING OF "R" IN PAPER SIZES Some original and paper size s can be placed in either the ve rt ical or the horizontal orientation. To differentiate bet ween vertical and horizontal or ientations, paper sizes in the hori zontal orientation will be followed by an "R" (for example, A4R, B5R, 8-1/2" x 11"R, 5-1/2&qu[...]

22 Paper that cannot be used • Special media fo r inkjet printers (fine paper , glossy paper, glossy film, etc.) • Carbon pap er or thermal pape r • Pasted paper • Paper with clips • Paper with fold mark s • Torn paper • Oil-feed transpa rency film • Thin paper less th an 55 g /m 2 (15 lbs.) • Heavy paper 210 g /m 2 (57 lbs .) or [...]

23 TRAY SETTINGS FOR TRAYS 1 TO 4 LOADING PAPER A maximum of 500 sh eets of paper from size A5R to size A3 (5-1/2" x 8 -1/2"R to 11" x 17") can be loaded in trays 1 and 2. A maximum of 500 sheets of pa per from size B5R to size A3 (7 -1/4" x 10-1/2"R to 11" x 17") can be loaded in trays 3 and 4. For detailed [...]

24 CHANGING THE PAPER SIZE 1 Pull out the paper tray. Gently pull the tray out until it stops. If paper remains in the tray, remove it. 2 Adjust the guide plates A and B b y squeezing their lock levers and sliding them to match the vertical and horizontal dimensions of the paper to be loaded. The guide plates A and B are slidable. Slide each gu ide[...]

25 6 Set the paper size and paper type. Be sure to change the paper size an d paper type settings as explained in "Paper Tray Settings" in the System Setti ngs Guide. When the size of paper used in a tray is changed, the correct paper size setting must be select ed. If the paper size setting is incorrect, the wrong size of paper will be s[...]

26 LOADING PAPER IN TRAY 5 (Large capacity tray) The large capacity tray can hold up to 3500 she ets of A4, B5 or 8-1/2" x 11" size pape r (80 g /m 2 (20 lb s.)). The paper size of tra y 5 can only be changed by a SHARP service technician. For detailed inform ation on the paper th at can be loaded, see the specifica tions in the Safety Gu[...]

27 When you change the type of paper loaded in tray 5, chang e the paper type setting in "Paper Tray Settings" in the system settings. See the System Settings Gui de to change the paper type setting. System Settings: Paper Tray Settings Change these setting s when you change the type of paper loaded in the tray.[...]

28 LOADING PAPER IN THE BYPASS TRAY The bypass tray can be used to pr int and copy on plain paper, envelopes, lab el sheets, tab paper, a nd other special types of pape r. Up to 100 sh eets of paper ca n be loaded (up to 40 sheets of hea vy paper) for continu ous printing similar to the other trays . For detailed informat ion on the paper th at can[...]

29 4 Open the paper settings screen. (1) Touch the [Job Detail Settings] key. (2) Touch the [Paper Select] key. 5 Touch the paper type key of the bypass tray. (A) Shows the size of paper load ed in the bypass tray. (B) The currently selected pape r type will be displayed. 6 Select the type of paper used in the bypass tray. Select the paper type to [...]

30 IMPORTANT POINTS WHEN USING THE BYPASS TRAY • When using plain paper other than SHARP standard paper or special types of paper other than SHARP-recommende d transparency film, or are printing on the reverse side of previou s ly used paper, the paper must be loaded one shee t at a time. Loading more than o ne sheet at a time will c ause misfeed[...]

31 Inserting transparency film Inserting envelopes When inserting envelopes in th e bypass tray, set them in the orient ation shown below. Example of loading a envelope Only the address side of an envelop e can be printed on or copied on. Be sure to place the address side face down. Important points when using envelopes • Do not print or copy on [...]

32 Fusing unit pressu re adjusting levers In some cases damag e to the envelope s, colour deviati ons, or smudging may occur even if envelopes within the specifications are used. This proble m may be allev iated by s hifting the f using unit pre ssure adjusting levers from their "normal pressure positi on" to the "lower pressure posi[...]

33 This chapte r explains ho w to place o riginals in th e automat ic document feeder and on the doc ument glass . PLACING THE ORIGINAL PLACING ORIGINALS IN THE AUTOMATIC DOCUMENT FEEDER This section explains how to place originals in th e automati c document fe eder. Allowed o riginal siz es When a non-standa rd size original is placed in copy mod[...]

34 Mixed size originals (placing differ ent sizes of originals together) When using the automatic d ocument feeder, originals of diffe rent sizes in the range of combinations shown below can be scanned toge ther. When scanning mixed sizes of originals, be sur e to touch the [Mixed Size Original] key in the special mo des and select [Same Widt h] or[...]

35 • Before inserting origi nals into the do cument feeder tray, be sure to remove any staples or paper clips. • If originals have damp spots due to correction fluid, ink or pasteup glue , wait until the originals are dry before making copies. Otherwise the interi or of the documen t feeder or the document glass may be soiled. • Do not use th[...]

36 PLACING THE ORIGINAL ON THE DOCUMENT GLASS This section explains h ow to plac e the origin al on the d ocument gla ss. Allowed o riginal siz es When a non-standar d size original is placed in copy mode, see "SPECIFYING THE ORIGINAL SI ZE " in the Copier Guide. When a non-standar d size original is placed for a fax or scanner transmissi[...]

37 Placing a thick book When scanning a thick book or oth er thick original, follow the ste ps below to press the book down. (1) Push up the far side of the automatic document feeder. The hinges supporting the automatic document feeder will release and the rear side of the automatic docume nt feeder will rise. (2) Gently close the automatic documen[...]

38 This chapter describes t he peripheral devices that can be us ed wit h the machine and explains how to use the f inisher and saddle stitch finisher. PERIPHERAL DEVICES Peripheral devices can be insta lled on the machine to increase its ra nge of functionality. The peripheral devices are generally option al, however, some models include certain p[...]

39 * 1 Can be installed when u sing the MX-2300G/2 700G. * 2 Can be installed when u sing the MX-2300/2700 Ser ies. * 3 Can be installed when u sing the MX-3500/4500 Ser ies. Punch modul e AR-PN 1A Punches holes in copies and other output. Requi res a saddle stitch finisher. AR-PN 1B AR-PN 1C AR-PN 1D Barcode font kit AR-PF 1 Adds barcode fonts to [...]

40 FINISHER The finisher is equippe d with the offset funct ion, which offsets each set of outpu t from the previous s et. In addition, ea ch set of sorted outpu t can be stapled. An optional hole punch ing unit can also be installed to pun ch holes in output. PART NAMES The following part s can be accessed when the fi nisher is open. (1) Output tr[...]

41 FINISHER MAINTENANCE When the staple cartridge runs out of staples, a message will appea r in the operation panel. Follow the procedure below to replace the st aple cartridge. Replacing the staple cartridge 1 Open the cover. 2 While pressing the lever over to the left, slide the finisher to the left until it stops. Gently slide the finisher unti[...]

42 Removing staple jams Follow the steps below to remove a staple jam. 6 Replace the staple case. Push the staple case in until it clicks into place. 7 Slide the finisher back to the right. Gently slide the finisher back to the right until it locks into its original position. 8 Close the cover. Make a test print or copy in staple sort mode to verif[...]

43 3 Lower the staple case release lever and remove the staple case. Pull the staple case out to the right. 4 Raise the lever at the front end of the staple case and re move the jammed staple. Remove the leading stapl e if it is bent. If bent staples remain, a staple jam will occur again. 5 Lower the lever at the front end of the staple case. 6 Rep[...]

44 Discarding punch waste (when a punch module is installed) 1 Open the cover. 2 Grasp the punch wa ste box handle, gently pull out the bo x, and discard the punch waste. Discard the punch waste in a plastic bag or oth er container, taking care not to let the waste scatter. 3 Gently push the box back in. 4 Close the cover.[...]

45 SADDLE STITCH FINISHER The saddle stitch finisher is equipped with the offset function th at offsets each set of output from the previous se t, the staple sort fu nction that staples each set of output, and the sa ddle stitch function that automatically stap les and folds each set of output at the centreline. An optional hole punch ing unit can [...]

46 SADDLE STITCH FINISHER MAINTENANCE When the staple cartridge runs out of staples, a message will appea r in the operation panel. Follow the procedure below to replace the st aple cartridge. Replacing the staple cartridge 1 Open the front cover. 2 Pull out the stapler section. Pull out until the stapler section until it sto ps. 3 Turn roller rota[...]

47 6 Insert a new staple cartridge into the staple case. Push the staple cartridge in until it clicks into place. Do not remove the seal from the cartridge be fore inserting the cart ridge into the case. 7 Pull the seal that holds the staples straight out. 8 Replace the staple case. Push the staple case in until it clicks into place. 9 Push the sta[...]

48 Removing staple jams Follow the steps below to remove a staple jam. 1 While pulling the lever, slide the saddle stitch finisher to the left until it stops. 2 Open the front cover. 3 Turn roller rotati ng knob B as shown until the blue indicator is visible. 4 Remove any paper from the stapler compiler. Be careful not to tear the paper during remo[...]

49 6 Remove the misfed paper. Be careful not to tear the paper during removal. 7 Close the saddle stitch section cover. 8 Pull out the stapler section. Pull out until the stapler section until it sto ps. 9 Turn roller rotati ng knob A in the direction of the arrow to move the staple unit out to the front. Turn the roller rotating knob until the tri[...]

50 12 Return the lever to its original position. 13 Replace the staple case. Push the staple case in until it clicks into place. 14 Push the stapler section back in. Push the stapler section back in until it locks into its original position. 15 Close the front cover. 16 Push the saddle stitch finisher back and latch it to the machine. Make a test p[...]

51 Discarding punch waste (when a punch module is installed) 1 While pulling the lever, slide the saddle stitch finisher to the left until it stops. 2 Pull out the punch waste box and discard the punch waste. Discard the punch waste in a plastic bag or oth er container, taking care not to let the waste scatter. 3 Return the punch waste box to its o[...]

52 This chapter explains how to clean the machin e and replace the toner cartrid ge or waste toner box. REGULAR MAINTENANCE To ensure that the ma chine continues to provide top quality per formance, periodically clean the machine. CLEANING THE DOCUMENT GLASS AND AUTOMATIC DOCUMENT FEEDER If the document glass, document backplate sheet, or automatic[...]

53 Scanning area If coloured line s or white line s appear in ima ges scanned using the automatic document fee der, clean the scanning area (the thin long glass next to the document glass). To clean this area, u se the glass cleaner that is stored in t he automatic docu ment feeder. Afte r using the glass cleaner, be sure to return it to its storag[...]

54 Clean the scanning area in t h e automatic documen t fee der. When you have fin ished cleaning, close the cover. (3) Replace the glass cleaner. Other models (1) Open the automatic document feeder and remove the glass cleaner. (2) Clean the scanning area with the glass cleaner. (3) Replace the glass cleaner.[...]

55 CLEANING THE MAIN CHARGER OF THE PHOTOCONDUCTIVE DRUM If black lines or coloured lines appe ar even after you have cleaned the document glass and document feeder, use the charger cleaner to clean the main charger that char ges the drum. Figure 1 Figure 2 (1) Open the front cover. (2) Release the waste toner box lock and let the waste toner box f[...]

56 CLEANING THE LASER UNIT When the laser unit inside the machine becomes dirty, line- like colour irregu larities (coloure d lines) may appear in the print image . When the follo wing conditions appear, c lean the lase r unit. Identifying lines (coloured lin es) caused by a dirty laser unit • Coloured lines alwa ys appear in the same place. (Th [...]

57 4 Make sure that the cleaner at the tip of the cleaning tool is not dirty. If the cleaner is dirty, remove the cleaner and replace it with a clean one. For the procedure for replacing the clea ner, see steps 5 through 7. If the cleaner is not dirty, go to step 8. 5 Pull the replacement cleaner out of the waste toner box. The replacement cleaner [...]

58 8 Clean the laser unit. (1) Point the cleaner down and slowly insert the tool into the hole that you wish to clean. Be sure to poi nt the cleaner down. (2) Insert the cleaning tool all the way into the hole and then pull it back out. Pull the cleaning tool out unti l you feel the tip of the tool leave the cleaning surfa ce of the laser unit. (3)[...]

59 11 Replace the cleaning tool. (1) Point the cleaner up and hook the end of the tool (the end without the cleaner) onto the holder on the right. (2) Align the holder with the hole in the centre of the cleaning tool and slowly press down from above. (3) Fit the holder into the hole in the tip (the end with the cleaner) of the cleaning tool. 12 Clo[...]

60 REPLACING THE TONER CARTRIDGES When toner runs lower tha n 25%, "( )" appears in the display. When toner runs even lower, "( Toner supply is low.)" appears. It is recommended that you keep a set of new toner cartridges so tha t you can replace them quickly when to ner runs out. 1 Open the front cover. Locations of colour tone[...]

61 2 Pull the toner cartridge toward you. Raise the toner cartrid ge lever and gently pull the ton er cartridge horizontally toward you. When pulling out the toner cartridge, pull it out gently. If the cartridge is pulled out abr uptly, toner ma y spill out. Example: Replacing the yellow toner cartridge Hold the toner cartridge with bo th hands as [...]

62 7 Close the front cover. After the toner cartridge is replaced, the machine au tomatically enters image adjus tment mode. Caution • Do not throw a toner cart ridge into a fire. Toner may fly and ca use burns. • Store toner cartridges out of the reach of small children. • If a toner cartridge other than a SHARP-r ecommended toner cartridge [...]

63 REPLACING THE WASTE TONER BOX The waste toner box collects r esidual toner that is produced during pr inting. When the used toner box is full, the displ ay will show "Replace used toner container.". Follow t he procedure below to repl ace the used toner box. 1 Open the front cover. 2 Release the used waste toner box. Press the waste to[...]

64 4 Place the box on a flat surface. Place a sheet of newspaper on the su rface before placin g the box. Do not point the holes down as used toner will spil l out. 5 Remove the seals around the holes. Grasp the edge of each seal and pull it out toward you. There are 5 seals. Re move all of the seals. 6 Plug the holes. Grasp the edge of each black [...]

65 8 Push the waste toner box into the machine. Push the box in u ntil it clicks into place. 9 Close the front cover. Caution • Do not throw a waste tone r box into a fire. Tone r may fly and cause burns. • Store waste tone r box out of the reach of small children. When replacing the waste toner box, be aware that it ma y soil your clothes or t[...]

66 This chapter exp lains the text entr y screen. FUNCTIONS OF THE MAIN KEYS 6 ENTERING TEXT Key Description This changes the text entry screen from the lower case screen to the upper case screen. The upper case screen will continue to appear until the [Caps] key is touched again so that it is no longer highlighted. The [Caps] key is convenient whe[...]

67 CHANGING THE ENTRY MODE Touch the [Mode] ke y to temporarily change t he key layout of the keyboard to a di fferent language . Select the desired key layout from the following keys. [Characters] ke y Touch this key to select chara cter entry mode . [Symbols] key Touch this key to select symbol entry mod e . Symbol mo de is used to enter symbols [...]

MX4500-EX-USR-Z1 User's Guide MX-3500N MX-3501N MX-4500N MX-4501N MX-2300G MX-2300N MX-2700G MX-2700N MODEL:[...]