Siemens 300 manual

+ - * 123 456 789 0# Set T8 Operating Instructions Hicom 300 Loudspeaker Call Pickup Park Call Forward Transfer 2nd Transfer Programme Transfer Return[...]

2 Hicom 300 Digital User Guide Inde x Introduction ............................................................................................ 4 Standard Features Internal and Exter nal Dialling ................................................................. 5 Dialling the Switchboard .............................................................[...]

3 Index - cont’ d Optional Features System Abbre viated Dialling ................................................................. 22 Individual Abbre viated Dialling .............................................................. 23 Stored Number Redial .......................................................................... 24 Do Not Disturb .[...]

4 Intr oduction This guide is designed to assist you in using all authorised features on a Siemens Hicom 300 Communications System. Your extension may not be authorised ∗ ∗ ∗ ∗ ∗ to use all features. The Siemens representative can confirm features that are available to you. Your extension may also be subject to trunk barring thus restrict[...]

5 Internal and External Dialling Handset operation - lift handset, listen for internal dial tone - dial the required internal or external number (preceded by “ 0 ”) for outside line Handsfree operation - do not lift your handset - dial the required internal or external number (preceded by “ 0 ”) for outside line - lift handset when called p[...]

6 Call Pic kup The call pick up feature allows you to answer any ringing extension in your pickup group from your extension. Activate Call Pickup An extension within your pickup group is ringing - Call Pickup LED flashes - a ping ring will also alert you to an incoming call - lift your handset, listen for internal dial tone - press Call Pickup key [...]

7 Call P ark Calls may be parked on your Set T8 for retrieval from your instrument, or any other digital telephone in your Call Pickup group which is equipped with a Park key. Only 1 call per pickup group may be parked at a time. Park a Call - press Park key - Park LED flashes - replace your handset or press Loudspeaker key - Park LED remains flash[...]

8 Call T ransf er You may transfer an internal or external call from your extension to any other extension or to the switchboard. Transfer to a Free Extension (Announcing the Call) - press Transfer key, listen for internal dial tone - dial the required extension or switchboard - when the extension or the switchboard answers, announce the call and r[...]

9 Enquiry Call This feature allows you to hold an existing call, dial another extension or even an external number, conduct a conversation without the original caller over- hearing, and then return to the original caller. Activate Enquiry Call - press Transfer key, listen for internal dial tone - dial the required extension number or dial “ 0 ”[...]

10 Call Queuing This feature allows a 2nd call to camp on your extension when you are busy on a call. Your telephone needs to equipped with a Call Queue key. The caller will receive ringing tone instead of busy tone. Activate Call Queuing - press Call Queue key - Call Queue LED is on When you are busy on a call and a 2nd call arrives it will be sig[...]

11 Alternating between Calls You have a call on the line and wish to make a second call and want to alternate between both calls. - press Transfer key - dial the required extension or external number or You have a call on the line and wish to answer a second call and want to alternate between both calls. - press Call Pickup key You may use the Alte[...]

12 T ransf er a Second Caller Answer 2nd Caller If you are busy on a call when the Call Pickup LED starts flashing and you wish to answer the waiting call. - ask 1st caller to hold - press Call Pickup key - 1st caller is placed on hold - 2nd caller is now on line Transfer 2nd Caller - press Transfer key - dial required extension number - press 2nd [...]

13 3 W a y Conference This feature allows you to bring a third party into an existing conversation on your extension. The options allowed are: 1. 3 extensions 2. 2 extensions and one external party 3. 1 extension and two external parties. Activate a 3 Way Conference - you are engaged on a call - press Transfer key, listen for internal dial tone - d[...]

14 Call Back Call Back requests can be left on extensions which have been rung and not answered or are busy. Activate Call Back - Busy - called extension is busy - dial ∗ ∗ ∗ ∗ ∗ 22 - replace your handset or press Loudspeaker key The system will automatically call you back when both your extension and the called extension are free. - lift[...]

15 External Line Reserv ation Should you dial “ 0 ” for a line and receive busy tone, i.e. all lines are busy, you may reserve the first line to become free for your use. Activate External Line Reservation You have dialled “ 0 ” for an external line and receive a busy tone, do not replace your handset. - dial ∗ ∗ ∗ ∗ ∗ 22 - replac[...]

16 Call Forwar ding Preset Your line can be forwarded to a predetermined extension for answering. This can be to either a Digital or analogue extension. Programme Preset Extension Number - press Programme key - press Call Forward key twice or dial ∗ ∗ ∗ ∗ ∗ 11 - dial required extension number - press Programme key - Call Forward LED is on[...]

17 Call Forwar ding Preset - cont’ d Reactivate Call Forwarding - press Call Forward key or dial ∗ ∗ ∗ ∗ ∗ 10 - Call Forward LED is on (if equipped) Calls will now go to the Preset destination immediately. Change Preset Extension Number - press Programme key - press Call Forward key twice or dial ∗ ∗ ∗ ∗ ∗ 11 - dial required e[...]

18 Call Forwar ding V ariab le This is a temporary Call Forwarding feature which allows you to divert all your calls to an extension of your choice and will override your Call Forward Preset destination. Programme Call Forwarding - press Programme key - press Call Forward key once only or dial ∗ ∗ ∗ ∗ ∗ 10 - dial required extension number[...]

19 Fol low Me This feature allows you to activate call forwarding at a remote extension to enable calls to follow you from extension to extension. Activate Follow Me When you arrive at the remote extension where you wish to receive calls made to your extension. - dial ∗ ∗ ∗ ∗ ∗ 25 and your PIN number - dial ∗ ∗ ∗ ∗ ∗ 10 - Call F[...]

20 Electr onic T elephone Loc k This feature allows you to lock your extension, by dialling your PIN number, which prevents unauthorised use of your extension. The PIN number assigned to your extension will be provided by your System Administrator. Lock your Extension - dial ∗ ∗ ∗ ∗ ∗ 21 and your PIN number Your extension will now be rest[...]

21 Mobile Class of Service This feature allows you to activate your own Class of Service on any extension. Activate Mobile Class of Service - dial ∗ ∗ ∗ ∗ ∗ 25 and your PIN number Calls will now register against your name on the Telephone Management System. Cancel Mobile Class of Service - dial # 25 NB Should you forget to cancel your PIN[...]

22 System Abbre viated Dialling The system allows for the storage of 16000 external telephone numbers divided into 16 groups, each containing 1000 numbers. You can have access to any 2 groups i.e. 2000 numbers. By utilising the system abbreviated dialling you will be permitted to dial specific numbers that would be outside your normal trunk barring[...]

23 Individual Abbreviated Dialling In addition to the System Abbreviated dialling lists you may programme 10 additional numbers, under the dial keypad digits 0-9, for your exclusive use. These numbers will, however, be subject to any trunk barring limits which apply to your extension. Programme numbers - press Programme key - dial ∗ ∗ ∗ ∗ ?[...]

24 Stored Number Redial This feature allows you to store a number for later re-dialling. The number may be stored for as long as required. Store a Number You have dialled a number and have not been answered or the number is busy, do not replace your handset. - dial ∗ ∗ ∗ ∗ ∗ 19 - replace your handset or press Loudspeaker key Redial the Nu[...]

25 Do Not Disturb If authorised you can use this feature to prevent incoming calls on your extension. Outgoing calls can be made in the normal manner. A Set T24/25 or the switchboard are able to override the feature if required. Activate Do Not Disturb - dial ∗ ∗ ∗ ∗ ∗ 20 When you lift your handset, special dial tone will also be heard to[...]

26 Ex ecutive Override This feature allows authorised extensions to interrupt a call in progress. Activate Executive Override - dial required internal number - busy tone is heard - dial ∗ ∗ ∗ ∗ ∗ 26 - you will be connected to the call in progress. - a periodic warning tone is heard to warn all parties that Override is in operation Call T [...]

27 Timed Reminder This feature allows an extension to store one timed reminder. The system will then call the extension at the required time. Set Timed Reminder - press Programme key - dial ∗ ∗ ∗ ∗ ∗ 23 - dial required time e.g. 0945 for 9:45 am 1430 for 2:30 pm - press Programme key Reminder Callback - telephone rings with special callba[...]

28 Night Service When the night bell rings - lift handset - dial ∗ ∗ ∗ ∗ ∗ 88 - you are now connected to the caller Check with System Administrator if any other type of Night Service is operational. K e y Settings (+/–) The Plus and Minus keys allow for the individual setting of the levels of speech, ringing and ring tones. Change Speec[...]