Sterling Mobility Scooter manual

Owner ’ s Manual SAPPHIRE 2 ENGLISH 4 Wheel Scooter ® ®[...]

Iss 1 How to use this manual Sunrise Medical Limited want you to get the best out of your scooter . This Owner ’s Manual will familiarise you with the scooter and its features. It contains guidance on everyday usage and general care in addition to information on the high quality standards which we adhere to and details about the warranty . Y our [...]

5 Iss 1 Contents Introduction page 1 General W arnings page 2 Quick Start Guide page 3 - 4 Features page 5 Getting On and Off your Scooter page 6 T iller Control Functions page 7 - 8 Freewheel Mechanism page 9 Seat Removal and Adjustment page 10 T iller Adjustment and Battery Removal page 1 1 Batteries and Charging page 12 - 13 T ransportation page[...]

1 Iss 1 With over 30 years experience, we are one of the longest established mobility equipment manufacturers in the UK. All of our Scooters, Wheelchairs and Power Chairs undergo rigorous tests to ensure they meet our requirements for comfort, safety and durability . Our success is based on the strong traditions of quality , value for money and gen[...]

2 Iss 1 GENERAL W ARNINGS DO NOT OPERA TE THE SCOOTER BEFORE READING AND UNDERST ANDING THIS INSTRUCTION MANUAL. IF YOU ARE IN DOUBT ABOUT THE MEANING OF THESE INSTRUCTIONS, OR ANY OF THE CAUTIONS AND W ARNINGS, PLEASE CONSUL T YOUR HEAL THCARE PROFESSIONAL, DEALER OR RELEV ANT TECHNICAL PERSONNEL. F AILURE TO FULL Y UNDERST AND THE SCOOTER OPERA T[...]

3 Iss 1 Quick Start Guide Assembly When lifting always keep the back straight, bend the knees and use the lifting handles provided. Ensure your rear drive unit is locked in position by checking the rear docking handle (back light bracket) is fully engaged. Set the tiller by holding the T iller Adjustment Lever clockwise while moving the tiller upwa[...]

4 Iss 1 Quick Start Guide Control Functions T ransporting Y our scooter is equipped with the following features that can be found on the tiller fascia panel: On/ Off Switch, Battery Gauge, Battery Charging Socket, Speed Control “Min to Max”, Front / Rear Light, Horn and Directional Control Levers. If you have previously used or owned a scooter [...]

5 Iss 1 Features Fig. 1 SEA TING Page 10 WIDTH ADJUST ABLE ARMRESTS Page 10 TILLER F ASCIA P ANEL Page 7 - 8 BASKET Page 14 BA TTERIES Page 12 - 13 & 20-22 LIGHTS Page 7 - 8 TYRES Page 19 and 30 ADJUST ABLE TILLER Page 1 1 FREEWHEEL LEVER Page 9[...]

6 Iss 1 Getting On and Of f your Scooter Getting on to your scooter 1. Ensure that the key switch is turned to the off position (Photo 6.1). 2. Push forward the seat swivel lever located under the seat on the right-hand side and rotate the seat to face you (Photo 6.2). 3. Put the armrests into the fully down position and use them to steady yourself[...]

7 Iss 1 T iller Control Functions Throttle Lever Control Handle Bars Throttle Control Lever Hand Controls All of the drive controls for the scooter are to be found on the T iller Control Box (Photo 7.1). The Preset Speed Knob T urning this knob to the left, “MIN”, reduces your available maximum speed. T urning it to the right, “MAX”, increa[...]

8 Iss 1 T iller Control Functions Throttle Lever The throttle lever offers nger-tip control of your scooter . It controls the speed as well as forward and reverse motion. T o move the scooter in a FORW ARD motion PULL the lever with the RIGHT HAND or PUSH the lever with the LEFT THUMB (Photo 8.1). T o move the scooter in a REVERSE motion PULL th[...]

9 Iss 1 Freewheel mechanism A freewheel device disengages the power drive to allow manual operation (i.e. the scooter can be pushed at a walking pace). The freewheel is selected by pushing BACKW ARD the lever that is located on the left hand side of the scooter rear panel. Once freewheel has been selected, the electronic drive control system is dis[...]

10 Iss 1 Seat Adjustment 1. T o adjust seat height, remove the seat as described (Photo 10.5). 2. Move the seat post to the new position and ret the seat pin (Photo 10.6). 3. Ret the seat. Seat Removal and Adjustment Removing the Seat Please note that these instructions are to be used as a guide only . 1. Lift armrests upwards for ease of acc[...]

1 1 Iss 1 T iller Adjustment and Battery Removal T iller Adjustment The scooter features an innitely adjustable tiller which allows you to lock the tiller in the most comfortable driving position. This feature also lets you fold the tiller down fully , for transportation and stowage. The tiller adjusting lever is located on the driver ’s side [...]

12 Iss 1 Off-Board Battery Charger Y our scooter is supplied with an off-board charging facility (Photo 12.1). Please note that only chargers with a capacity of minimum 3.0 Amps and maximum of 6.0 Amps supplied by your local authorised dealer should be used. 1. Switch your scooter off at the key switch. 2. Swivel the charge connector cover located [...]

13 Iss 1 Batteries and Charging The of f-board charger must be kept dry in temperatures between -25°C and 40°C and not be subjected to mechanical damage. In all cases, the charger must only be repaired by an authorised dealer . W ARNING ! NO SMOKING OR NAKED FLAMES WHEN CHARGING BA TTERIES. DO NOT T OUCH BA TTER Y P ACK TERMINALS WITH MET AL OBJE[...]

14 Iss 1 T ransportation T ransportation Y our scooter may be disassembled quickly and simply for transportation. 1. Engage the drive unit by pushing the freewheel lever forwards to stop the scooter from moving during docking and transportation. 2. Lift off the front basket. 3. Remove the seat, leaving the seat stem in position. 4. Remove the batte[...]

15 Iss 1 Guidance for Safe Operation and Use Basic Driving Caution! It is advisable during the rst few sessions of operating your scooter that the area around you is clear of obstacles and pedestrians. Before operating your scooter , ensure the seat height and position has been adjusted to your satisfaction and the tiller angle has been set for [...]

16 Iss 1 Guidance for Safe Operation and Use Hill climbing This scooter has been tested to climb an incline of no more than 10° with a maximum user weight of up to 150kg (330 lbs) (Photo 16.1). Do not attempt to climb inclines in excess of this. Always reduce your speed when reversing on slopes. Do not reverse down hills in excess of 8 ° and alwa[...]

17 Iss 1 Guidance for Safe Operation and Use Emergency Braking In the unlikely event of an unwanted movement of the scooter or other emergency , switching off the key switch will bring the scooter to a stop. Though very effective, emergency braking is extremely abrupt and must never be used under normal circumstances. Letting go of the throttle lev[...]

18 Iss 1 Crossing roads Y our scooter is not capable of mounting and dismounting kerbs and other obstacles in excess of 3” (76mm) (Photo 18.1). Always use pedestrian crossings or drop downs. Be aware that some drop downs may be entrances to driveways. Use caution if this is the case. Remember before crossing the road, drive forwards and position [...]

19 Iss 1 Guidance for Safe Operation and Use T yres Y our scooter has pneumatic tyres all round. It is good practice to inspect the tyres for damage or wear regularly . The maximum ination pressure is 35 P .S.I. (2.40 Bar) and this should never be exceeded. For typical use we recommend ination to 25 P .S.I. (1.71 Bar) maximum (Photo 19.1). Em[...]

20 Iss 1 Battery and Charging Information General information Batteries are the power source for almost all of the modern mobility products available today . The design of batteries used in mobility products is signicantly different from the batteries used to start a car for example. Car batteries are designed to release a large amount of power [...]

21 Iss 1 Battery and Charging Information Battery pack care plan 1. Only use the approved battery charger compatible with the vehicle to be charged. 2. Charge your batteries over night, regardless of the amount of use your mobility device has had during the day . 3. Do not interrupt the charging cycle. 4. If your mobility device is not required for[...]

22 Iss 1 Battery and Charging Information The range of your vehicle Most manufacturers of mobility products state the range of their vehicles either in the sales literature or within the Owner ’s Manual. The range stated sometimes differs from manufacturer to manufacturer even though the battery size is the same. We measure the range of our vehic[...]

23 Iss 1 PERSONAL & OPERA TIONAL GUIDELINES Drive proles should only be adjusted by healthcare professionals and approved agents/dealers, who are totally conversant with the process. They must also fully understand the user ’s capabilities and the user ’ s ability to operate the scooter safely . Incorrect settings may cause injury or dam[...]

24 Iss 1 PERSONAL & OPERA TIONAL GUIDELINES DO NOT mount or dismount your mobility scooter without rst withdrawing the ignition key . This will ensure that the power is off and the scooter cannot move unexpectedly . DO NOT leave the ignition key in your scooter whilst it is unattended. Children or inexperienced people may attempt to drive yo[...]

25 Iss 1 PERSONAL & OPERA TIONAL GUIDELINES DO NOT operate the scooter without ensuring that the T iller is properly adjusted and secured. After making any adjustment to the T iller position you must check that the T iller is locked and secured into position BEFORE driving. T o check, gently push and pull the T iller to make sure it is secured.[...]

26 Iss 1 PERSONAL & OPERA TIONAL GUIDELINES Direct exposure to rain, sea spray or moisture could cause the mobility scooter to malfunction electrically and mechanically and may cause rusting. Maximum User Weight Limitations. SAPPHIRE² = 150Kg (330lbs). Front basket = 4.5Kg (10lbs). DISPOSAL The symbol above means that in accordance with local [...]

27 Iss 1 EMC (EMI) W ARNINGS CAUTION: IT IS VER Y IMPORT ANT THA T YOU READ THIS INFORMA TION REGARDING THE POSSIBLE EFFECTS OF ELECTRO MAGNETIC CONT AMINA TION, (EMC) ON YOUR MOBILITY SCOOTER. SOMETIMES THIS EFFECT IS ALSO KNOWN AS ELECTRO MAGNETIC INTERFERENCE (EMI). EMC (EMI) FROM RADIO-W A VE SOURCES. Mobility scooters may be susceptible to EMC[...]

28 Iss 1 Mobility scooter electromagnetic contamination (EMC). EM energy rapidly intensies the closer one moves to the transmitting antenna, the source. Because of this it is possible to bring strong EM elds unintentionally close to your mobility scooter ’s control system. Mobile hand-held radio type transceivers are of particular concern. [...]

29 Iss 1 Specications MEASUREMENTS ARE FOR GUIDANCE ONL Y . SMALL DIFFERENCES MA Y OCCUR P ARAMETER SAPPHIRE² LENGTH 121 cms (47.5”) REAR WIDTH 59 cms (23”) MAX. USER WEIGHT 150 kg (330 lbs) BA TTERY CAP ACITY 35 Ah MAX SAFE SLOPE 14 degrees at 1 13 kg (250 lbs) 10 degrees at 150 kg (330 lbs) TURN RADIUS 70 cms (28”) SEA T - BASE HEIGHT 5[...]

30 Iss 1 Routine maintenance Th e fo ll o wi ng t ab le g iv es a n in di ca ti on a s to w he n ro ut in e ma in t en an ce c he ck s sh ou ld b e ma de . Storage When storing your scooter for long periods (in excess of one week), charge batteries for 12 hours and then disconnect the batteries to minimise battery discharge. Electronic faults Do no[...]

31 Iss 1 YEAR 1 2 3 4 Service dates Upholstery Seat Back Armrests Electrics Condition of loom Connections Lights (where tted) T est run Forwards Reverse Emergency stop Left turn Right turn Up/down slope Over obstacle Parking brake (where tted) List items repaired/adjusted YEAR 1 2 3 4 Service dates Controller On/off switch Output plug Operati[...]

32 Iss 1 T rouble Shooting Guide T rouble Shooting Guide SYMPTON POSSIBLE CAUSE SOLUTION Shortened range Batteries not charged for long enough Charge batteries for eight hours or more Batteries weak and cannot hold charge Replace battery pack Battery pack not charging or battery gauge shows empty after charging Battery pack fault Replace battery pa[...]

33 Iss 1 T rouble Shooting Guide NUMBER OF BEEPS POSSIBLE CAUSE SOLUTION 1 Low battery voltage The battery needs charging or there is a bad connection on the battery . Check the connections to the battery . If the connections are good, try charging the battery . 2 Motor disconnected The motor has a bad connection. Check all the connections and lead[...]

34 Iss 1 Guarantee Sunrise Medical Limited recommend that you do not undertake maintenance tasks other than those explained in this manual. Y our local authorised Sunrise Medical service agent is fully trained by Sunrise Medical to c ar ry ou t de ta i le d ma i nt en a nc e a s an d wh e n re qu i re d. Use only genuine Sunrise Medical replacement[...]

35 Iss 1 Sunrise Medical Limited Sunrise Business Park, High Street, Wollaston, W est Midlands DY8 4PS England T el 01384 44 66 22 Fax 01384 44 66 44 E-Mail: sunmail@sunmed.co.uk www .sunrisemedical.com © 2007 Sunrise Medical[...]