Sun Microsystems Sun Fire 880 manual

Sun Microsystems, Inc. 901 San Antonio Road P alo Alto , CA 94303-4900 U .S.A. 650-960-1300 Sun Fire ™ 880 Ser v er Product Notes P ar t No . 806-6593-15 December 2001, Revision A[...]

Please Recycle Copyright 2001 Sun Microsystems, Inc., 901 San Antonio Road, Palo Alto, CA 94303-4900 U.S.A. All rights r eserved. This product or document is distributed under licenses r estricting its use, copying, distribution, and decompilation. No part of this product or document may be repr oduced in any form by any means without prior written[...]

Contents iii Contents Product Name Equivalence 1 Document Revision History 1 Available Online Documentation 2 System Software Requirements 2 Required And Recommended Software Patches 3 Required Softwar e Patches for Solaris 8 10/01 3 Required Softwar e Patches for Solaris 8 07/01 4 Highly Recommended Sun Fire 880 Patch 5 Sun PCI Cards That Support [...]

iv Sun Fire 880 Server Product Notes • December 2001 Correction to Disk Drive Installation Pr ocedure 14 Correction to FC-AL Disk Cage Installation Pr ocedure 15 Correction to FRU Part Numbers 15 Ordering DIMMs 15 Part Number Corrections 15 Correction to Cabling Instr uctions for Loop B PCI FC-AL Data Cable 16 Correction to Expansion FC-AL Backpl[...]

Contents v prtdiag reports fan failur es as ENABLED with a speed of 0 (BugID 4431 194) 22 hsfs: hsnode table full (BugIDs 4082275, 4475306) 23 Intermittent picld errors during power supply hot-plug (BugID 4431 165) 23 Sun Expert3D-Lite PCI graphics accelerator card hangs system (BugID 4474181) 24 CPU/Memory slot fault LEDs do not light for overtemp[...]

vi Sun Fire 880 Server Product Notes • December 2001[...]

1 Sun Fir e 880 Pr oduct Notes Pr oduct Name Equivalence The off icial released name for this system is Sun Fire™ V880. Any refer ence to Sun Fire 880 on the pr oduct, in the system documentation, or in software refers to the Sun Fire V880. Both names can be consider ed equivalent and are interchangeable. Document Revision History This section pr[...]

2 Sun Fire 880 Server Product Notes • December 2001 A vailable Online Documentation A complete set of online documentation supporting Sun Fire 880 servers is available at the following URL: http://www.sun.com/products-n-solutions/hardware/docs Check this site periodically for the latest revisions of Sun Fir e 880 product documentation, including [...]

Sun Fire 880 Server Product Notes 3 Requir ed And Recommended Softwar e Patches This section lists software patches for the Sun Fire 880 server . Y ou can obtain these patches from your authorized Sun service pr ovider or by downloading them from the SunSolve Online SM web site at the following URL: http://sunsolve.sun.com The patches in these Prod[...]

4 Sun Fire 880 Server Product Notes • December 2001 Requir ed Software Patches for Solaris 8 07/01 Note – The following list repr esents required patches specif ic to the Sun Fire 880 system with the Solaris 8 07/01 operating system installed. These patches are available as of the publication date of these Product Notes. * Patch 1 1 1413 requir[...]

Sun Fire 880 Server Product Notes 5 Highly Recommended Sun Fir e 880 Patch This patch is not OS-dependant. Included in this firmware upgrade are enhanced OpenBoot™ tools for service providers. The patch is recommended for Sun Fir e 880 systems that have installed versions of OBP earlier than 4.4.7. For more information about the patch, including [...]

6 Sun Fire 880 Server Product Notes • December 2001 Note – Many third-party drivers (those pur chased from vendors other than Sun Microsystems) do not support the DDI_DETACH function. V erify any third-party PCI card functionality and hot-plug compatibility with the third-party car d’s vendor prior to use in a production environment. Note –[...]

Sun Fire 880 Server Product Notes 7 OpenBoot Firmwar e Documentation The Sun Fire 880 server uses OpenBoot™ 4.x system firmwar e. Instructions for using the firmwar e are pr ovided in the OpenBoot 4.x Command Reference Manual , an online version of which is included with the OpenBoot Collection AnswerBook that ships with Solaris software. Note ?[...]

8 Sun Fire 880 Server Product Notes • December 2001 Installing Sun Fir e 880 FC-AL Backplane Firmwar e A backup image of the Sun Fire 880 FC-AL backplane firmwar e is provided on the Computer Systems Supplement CD for your specific Solaris release. In the unlikely event that the firmwar e on a Sun Fire 880 FC-AL backplane becomes corrupted, you c[...]

Sun Fire 880 Server Product Notes 9 1. As superuser , type the following command to bring the system to single-user mode: 2. Place the security keyswitch in the Normal position. The Locked keyswitch position prevents unauthorized pr ogramming of the system flash PROMs. 3. T ype the following luxadm subcommand to begin the f lash update process: Whe[...]

10 Sun Fire 880 Server Product Notes • December 2001 Where enclosur e_name is the enclosure name assigned to the Sun Fire 880 internal storage array . The command output shows the status of each SSC100 in the system. The following is an excerpt of sample output for a dual-backplane system. V erify that each SSC100 displays an “O.K.” status an[...]

Sun Fire 880 Server Product Notes 11 b. Determine if a console login session can be established through a ttya connection. If a working console connection can be established, the problem may not be a true hang but instead a network related pr oblem. For suspected network problems, attempt to ping, rlogin, or telnet to another system that is on the [...]

12 Sun Fire 880 Server Product Notes • December 2001 6. Use the POST and OpenBoot diagnostics tools to diagnose system problems. When the system initiates the startup sequence, it will run POST and OpenBoot diagnostics during system startup. For more information about these tools, see “Diagnostics and T roubleshooting” in the Sun Fire 880 Ser[...]

Sun Fire 880 Server Product Notes 13 Documentation Errata Corr ection to the Motherboard Fan T ray Removal Pr ocedur e The procedur e “How to Remove a Motherboard Fan T ray” in the Sun Fire 880 Server Service Manual is incorrect. On systems conf igured with the redundant cooling option, removing motherboar d fan tray 5 (the primary motherboard [...]

14 Sun Fire 880 Server Product Notes • December 2001 Corr ection to the Motherboard Fan T ray Installation Pr ocedure The procedur e “How to Install a Motherboard Fan T ray” in the Sun Fire 880 Server Service Manual is incorrect. On systems configur ed with the redundant cooling fans option, installing motherboard fan tray 5 (the primary moth[...]

Sun Fire 880 Server Product Notes 15 Corr ection to FC-AL Disk Cage Installation Pr ocedur e The procedur e “How to Install the FC-AL Disk Cage” as documented in the Sun Fire 880 Server Service Manual is incomplete. The following task should be included as Step 9c: 9c. If a Sun StorEdge PCI Dual Fibre Channel Host Adapter card is installed to c[...]

16 Sun Fire 880 Server Product Notes • December 2001 The table for CPU Side Components transposes the part numbers for items 2 though 4. The corrected part numbers are as follows. Corr ection to Cabling Instructions for Loop B PCI FC-AL Data Cable The cabling instructions for the Loop B PCI FC-AL data cable are incorrect due to a late change to t[...]

Sun Fire 880 Server Product Notes 17 2. Allow the system to remain at the ok prompt for at least 10 minutes to ensure that the two backplanes are loaded with the same version of f irmware. The system automatically synchronizes the firmwar e versions between the two backplanes. 3. After the required waiting period, boot the system to single-user mod[...]

18 Sun Fire 880 Server Product Notes • December 2001 Corr ection to Displaying POST Results The command for displaying POST results in the Sun Fire 880 Server Service Manual is incorrect. T o display the results of POST testing, type show-post-results at the ok prompt. The following is an abbr eviated eaxmple of the command and output. ok show-po[...]

Sun Fire 880 Server Product Notes 19 # ifconfig hme2:1 plumb # ifconfig hme2:1 up See the Sun Fire 880 Dynamic Reconf iguration User ’ s Guide for more information on Sun Fire 880 hot-plug operations. Note – Not all PCI cards support PCI hot-plug operations. See the Sun Fire 880 Server Owner ’ s Guide and “Sun PCI Cards That Support PCI Hot[...]

20 Sun Fire 880 Server Product Notes • December 2001 Sun Fir e 880 hardwar e watchdog feature does not work with Solaris 8 (BugID 4374518) The hardwar e watchdog feature does not work on Sun Fir e 880 systems running the Solaris 8 operating environment. For a description of the hardwar e watchdog mechanism, see “About Reliability , A vailabilit[...]

Sun Fire 880 Server Product Notes 21 Empty fan tray generates fault messages in the RSC event log (BugID 4470063) On a Sun Fire 880 system running Remote System Contr ol 2.1 software deliver ed with the Solaris 8 7/01 operating environment, for any fan tray bay that is unoccupied, RSC will continually log fan failure messages to the RSC event log. [...]

22 Sun Fire 880 Server Product Notes • December 2001 SunVTS dpmtest fails on dual-loop internal storage array (BugID 4487855) If you use SunVTS 4.4 software on a Sun Fir e 880 system that includes a Sun StorEdge PCI Dual Fibre Channel Host Adapter card to contr ol Loop B of the internal storage array , the SunVTS dpmtest will fail. This test fail[...]

Sun Fire 880 Server Product Notes 23 receiving power . T o determine if a fan is faulty , check its fan speed displayed in the prtdiag output. A fan speed of zero should be interpr eted as a fan failure. Also, any fan failure will light the fan tray’s Fault LED and the System Fault and Thermal Fault LEDs on the server ’s front panel. Note – P[...]

24 Sun Fire 880 Server Product Notes • December 2001 Sun Expert3D-Lite PCI graphics accelerator car d hangs system (BugID 4474181) The Sun Expert3D-Lite™ PCI graphics accelerator card (Sun part number X3684A) is not supported in Sun Fire 880 systems. If you use this card on a Sun Fire 880 system, the system may hang under the Solaris Common Des[...]

Sun Fire 880 Server Product Notes 25 Hot-plug function is not disabled when only one power supply exists (BugID 4408237) A Sun Fire 880 system with only one working power supply is an unsupported configuration. A system conf igured with the minimum two power supplies (the non-redundant conf iguration) may shut down abruptly if either power supply f[...]

26 Sun Fire 880 Server Product Notes • December 2001 2. Use the output from the POST tests to identify the failing DIMM. For more information about displaying POST r esults, see “How to Use POST Diagnostics” in the Sun Fire 880 Server Service Manual. 3. If POST displays the memory error as an MTAG error , then POST will not identify the faili[...]

Sun Fire 880 Server Product Notes 27 pci4 display/hp connected configured ok pci5 pci-pci/hp connected configured ok pci6 mult/hp connected configured ok pci7 unknown connected configured ok pci8 ethernet/hp connected configured ok Currently , the attachment points for PCI cards on Sun Fire 880 systems r unning the Solaris 8 07/01 or 8 10/01 operat[...]

28 Sun Fire 880 Server Product Notes • December 2001[...]