Ir a la página of
manuales de instrucciones parecidos
-
Security Camera
Swann DVR Guardian
4 páginas 0.4 mb -
Security Camera
Swann SW211-STY
2 páginas 0.56 mb -
Security Camera
Swann SW215-DMD
2 páginas 0.41 mb -
Security Camera
Swann S243-4NU
2 páginas 0.38 mb -
Security camera
Swann ADW300
6 páginas -
Security camera
Swann SW312-HMD-CA
2 páginas -
Security Camera
Swann DVR4-Net-PLUS
4 páginas 0.21 mb -
Security Camera
Swann SW244-LPD
4 páginas 0.44 mb
Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Swann ADS-440. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Swann ADS-440 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Swann ADS-440 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Swann ADS-440, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Swann ADS-440 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Swann ADS-440
- nombre de fabricante y año de fabricación del dispositivo Swann ADS-440
- condiciones de uso, configuración y mantenimiento del dispositivo Swann ADS-440
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Swann ADS-440 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Swann ADS-440 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Swann en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Swann ADS-440, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Swann ADS-440, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Swann ADS-440. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
-
Página 1
Sw annEy e Pan/Tilt IP Camera M440IPC050911E[...]
-
Página 2
FCC V erication NOTE: This equipment has been test ed and found to comply with the limits for Class B digital device , pursuant to part 15 of the FCC Rules. These limits are designed to pr ovide reasonable protection against harmful interference in a residential installation. This equipment generat es, uses and can radiate radio frequency energy[...]
-
Página 3
Package C ontents Wir eless IP Camera w/ wi- antenna Po wer Adapter Soft ware CD Screws and W all Plugs W all/Ceiling Mount Manual 1. W elcome The SwannE ye IP Camera is an integra ted wireless IP (network) camera solution. Put simply , it ’ s a ver y smar t camera that has its own w eb ser ver embedded. Once congured , the camera only need[...]
-
Página 4
Cont ents 1. W elcome 3 2. Product Fea tures 6 3. Product Layout 7 3.1. F ront view ................................................................................................................ 7 3.2. Rear View .................................................................................................................. 7 3.3. Bottom View ..[...]
-
Página 5
8.4.19. Maintain: Upgrade F irmware ................................................... 46 8.4.20. Maintain: Log ................................................................................. 47 8.4.21. Restore F ac tory S ettings ............................................................ 48 8.4.22. Reboot Device ..............................[...]
-
Página 6
2. Product F eatures Quick and easy installation : The included SwannEy e Search T ool helps you nd your camera on the network and the intuitiv e web inter face makes setup a breeze . W ired & Wireless acc ess : The camera can be accessed through a wir ed connec tion using the 10/100 RJ45 LAN port or through wireless. The wireless 802.11b/g/[...]
-
Página 7
Setup 7 SwannEy e IP Camera 3. Product Lay out 3.1. Fr ont view Light Sensor Light Sensor detects low light and switches to night vision Infrared LEDs These allow the camera to achiev e night-vision up to 33ft/10m. Network Activity LED This will ash when there is information being sent ov er a network to or from the camera, either wired or wirel[...]
-
Página 8
Setup 8 SwannEy e IP Camera 3.3. Bottom V iew The reset switch is loca ted on the rear of the camera, right under the antenna. If you ever need to r eset the camera back to factor y settings and are unable to do this from the menu screens , you can use the reset switch. With the pow er on, inser t a small non-pointed implement (such as a paperclip [...]
-
Página 9
Setup 9 SwannEy e IP Camera 5. Sof tware installation T o congure the camera, y ou need to access it. This is done through a w eb browser or the included CMS software (on the included CD) but: Y ou will need to know the IP address:port number assigned to the camera by y our network. The simplest way of doing this is via the S wannEye Search T oo[...]
-
Página 10
Setup 10 SwannEy e IP Camera 5.2. Mac OS X congura tion T o use the SwannE ye Search T ool under Mac OS X: • No installation is requir ed. Simply run the tool from the CD by double- click ing on the ‘ S wannEye Search T ool ’ le. W e recommend y ou rst copy the le to your desktop and run it from there in case y ou need to use t[...]
-
Página 11
Setup 11 SwannEy e IP Camera 6. Using the S wannEy e Search T ool on the local network Double click the SwannEy e Search T ool icon on the desktop and the SwannEy e Search T ool window will open. The SwannE ye Search T ool will search your network for an y IP cameras and devices. IP cameras found on the LAN : : If one or more cameras ar e found on [...]
-
Página 12
Setup 12 SwannEy e IP Camera 6.1. Sw annEye Search T ool options If your camera is successfully list ed in the Device List window , you can now proceed to “6. Using the SwannEy e Search T ool on the local network ” on page 11 to log in and view the camera and congur e its settings. The right side of this window will show y ou the Device Info[...]
-
Página 13
Setup 13 SwannEy e IP Camera 6.1.1. Device Inf ormation Some basic information is pro vided such as Device name and the System/App F irmware V ersion numbers. 6.1.2. IP Cong This page is used to congur e the net work settings. Set IP Automatically (Rec ommended) : Check this box to obtain an IP address from the DHCP server . The camer a needs[...]
-
Página 14
Setup 14 SwannEy e IP Camera IP Address : The IP address assigned to the camera. If you ar e not having this automatically assigned by a DHCP server , you will need to manually enter in a valid static IP that is available on y our network . The rst sections match the rst three sections of your subnet. Subnet Mask : The subnet the camera is co[...]
-
Página 15
Setup 15 SwannEy e IP Camera 7. Ac cessing the camera from the L ocal Area Network (LAN) The ‘S wannEye Search T ool’ shows the IP addr ess+por t number for your camera on the Local Ar ea Net work (LAN). Y ou can access the camera b y double - click ing on it in the ‘SwannE ye Search T ool’ list or by entering the camera ’ s IP address+po[...]
-
Página 16
Setup 16 SwannEy e IP Camera 7.1. Username and passw ord When the login screen appears, enter the username and password . By default, there is an Administr ator account already set up in the camera. The default Administrat or account name is : admin and the password is 123456 . T here are three types of access: Administra tor : Administra tor accou[...]
-
Página 17
Setup 17 SwannEy e IP Camera 7.2. Login page 7.2.1. Language The camera defaults to English but if y ou need a dierent language, click on it from the list along the top r ow . Af ter a few sec onds, the inter face will update with the new language. 7.2.2. Brow ser options on the PC F irst you have the option of choosing which method you wan t to[...]
-
Página 18
Setup 18 SwannEy e IP Camera 7.2.3. Brow ser options on the Mac Mode 1 : This mode should not be used on the Mac. Mode 2 : Choose Mode 2 for all browsers when run on a Mac-based comput er . Note : If you are nished conguring or monitoring the camera in your br owser , you should close your br owser completely to log out and av oid anyone else[...]
-
Página 19
19 SwannEy e IP Camera Visit or 8. Inter face & user ac counts Once you ar e logged in, you will see the Main I nterface. This is where you can view your cameras and con trol many of their functions such as turning recording on and o . F rom here you can also access the r emote settings. The Main Inter face is organised into f our main sec t[...]
-
Página 20
20 SwannEy e IP Camera Visit or 8.1. Device S tatus In addition to the IP camera you are ac cessing, you can link a further eight cameras to the interface and view and control them all from the one in ter face. The Device Settings section displays the current status of the camera y ou are curently viewing , along with icons for all nine cameras. Wh[...]
-
Página 21
21 SwannEy e IP Camera Visit or 8.2. V isitor Acc ess W indow mode : From this section you can switch betw een displaying only one camera in the viewing window to f our or nine in grid mode. T o add more cameras, see “8.4.5. Multi-Device Settings” on page 27. The camera currently being view ed has yellow border around its viewing windo w When v[...]
-
Página 22
22 SwannEy e IP Camera Visit or PLA Y / ST OP / A UDIO / T ALK / RECORD / SNAPSHO T : Play : P rovides a live feed fr om the camera or returns to live view . Stop : Stops live video viewing of the camera. The camera can not be recor ded, and is not displayed on the viewing scr een. The Record button will not work while the video feed is stopped - c[...]
-
Página 23
23 SwannEy e IP Camera Operator 1. PTZ Con trol pad: Use the control pad to adjust the P an/Tilt (where applicable) of the camera. Y ou can click on the directional pad to move the camera up/down and left/right. Pr ess the Center button (curled arrow) t o return the camera to its original dir ec tion. 2. V ertic al Pa trol / Stop V er tical Control[...]
-
Página 24
24 SwannEy e IP Camera Operator 6. FPS: The number of F rames Per Second the interface will display . “F ull Speed” will display the maximum number of frames supported by the camera and your network connection. T ypically , this will be Realtime . Lowering the frame rate can impr ove per formance if you ’ re on a slow network/Internet connect[...]
-
Página 25
25 SwannEy e IP Camera Administra tor 8.4. Remote Settings When you login as administr ator , Remote Settings is enabled. F rom here, you can access a host of options which are list ed below . T he following pages described these featur es in detail. Note : W hen adding or changing values in these screens, remember t o click ‘ Submit ’ to sa ve[...]
-
Página 26
26 SwannEy e IP Camera Administra tor 8.4.3. Date & Time Settings Set the date and time for y our location. This is impor tant when stamping the date and time onto video les and snapshots to identify when they w ere taken. 8.4.4. User Settings Eight accounts can be cr eated on this system including a name, passw ord and the level of access t[...]
-
Página 27
27 SwannEy e IP Camera Administra tor 8.4.5. Multi-Device Settings This featur e is one of the most versatile in a camera of this class. It allows you t o link up to eight other IP cameras to this camer a and control and view them from the one interface. In the Multi-Device Settings page, all the devices/cameras found on the L ocal Area Network (LA[...]
-
Página 28
28 SwannEy e IP Camera Administra tor Add cameras c onnec ted to the Internet T o add a device/camera that is not on the L ocal Area Network but is accessible via the internet, you will need to en ter in its information manually . F irst make sure you can access the r emote camera through an internet bro wser via its IP address (i.e. h ttp://202.96[...]
-
Página 29
29 SwannEy e IP Camera Administra tor 8.4.6. Network: Netw ork Settings Obtain IP Automatically : If the IP camera is connected to a r outer with DHCP function, you can check this box to obtain an IP addr ess automatically from your router . Other wise, uncheck this box to manually set up a static IP addr ess using the extra elds which appear . [...]
-
Página 30
30 SwannEy e IP Camera Administra tor 8.4.7. Network: W ireless Settings This sets up wireless LAN cr edentials so that the camera can connect to a network router via WiFi. Note : T o access the camera through WiF i, you need to set it up through this page while connected to the camera through a wir ed connection. W ireless Network List : Click the[...]
-
Página 31
31 SwannEy e IP Camera Administra tor Encryption : T he camera suppor ts WEP , WP A and WP A2 encr yption to protect the data being transmitted between y our PC and the camera. Y ou need to match which encryption you use on the camera to what you are using on y our router . If you select the wireless network from the list, the elds will be pre-?[...]
-
Página 32
32 SwannEy e IP Camera Administra tor 8.4.8. Network: ADSL Settings The IP camera can connect to a DSL modem and pass the login details to the modem to access y our ISP account. Using ADSL Dialup : Check this bo x to turn on the ADSL feature of the camera. Make sure the camera is connected to a DSL modem. ADSL User : Enter the username f or your IS[...]
-
Página 33
33 SwannEy e IP Camera Administra tor 8.4.9. Network: UPnP Settings If your router supports UPnP and you ha ve it activated, you should check this bo x (and click “ submit”) to turn on UPnP on the camera. Y our router and the camera can then automatically negotiate and open the nec essar y por ts required in order to access the camera o ver the[...]
-
Página 34
34 SwannEy e IP Camera Administra tor 8.4.10. Network: DDNS Settings If you do not already know what DDNS is, it may seem one of the most daunting aspects of setting up a device to be accessible from the in ternet. See the section “10. Accessing the camera fr om the internet ” on page 51 for an explanation on what DDNS is and why y ou might wan[...]
-
Página 35
35 SwannEy e IP Camera Administra tor 8.4.11. Alarm: Alarm Settings Alarm Detect Motion Detection Armed : Arms Motion Detec tion (see page 40). Alarm Input Armed : Arms the alarm block on the rear of the camera. This is an advanced fea ture, and recommended f or experienced users only . Audio T rigger Armed : Arms the camera to be sensitive to nois[...]
-
Página 36
36 SwannEy e IP Camera Administra tor 8.4.12. Alarm: eMail Settings Set up email credentials so that the camera can send warnings and captur ed images to your email inbo x. Sender : The sender of the email warnings. Receiv er 1 - 4 : T he recipients of the e -mail warnings. Y ou can dene up to four . SMTP Server : The SMTP server (the sending se[...]
-
Página 37
37 SwannEy e IP Camera Administra tor Mail test error messages The follo wing are error messages you may get when testing the email function. 1. Cannot connect to the server . 2. Network Err or . Please try later . 3. Server Error . 4. Incorrect user or passwor d. 5. The sender is denied by the server: The sender may need to be authenticated by the[...]
-
Página 38
38 SwannEy e IP Camera Administra tor 8.4.13. FTP Settings Set up FTP credentials so that the camera can send warnings and captur ed images to an FTP server . Note : When Alarm Ser vice Settings->Upload Image on Alarm is checked, the FTP Ser vice takes eect. Set these parameters to enable upload of images to an FTP server when an alarm trigge[...]
-
Página 39
39 SwannEy e IP Camera Administra tor FTP T est error messages Click the TEST button to test your FTP settings. If there is a problem, you will get one of the following err or messages. 1. Can not connect to the server . Please check FTP Ser ver is correct or not. 2. Network Error . Please tr y later . 3. Ser ver Error . 4. Incorrect user or passwo[...]
-
Página 40
40 SwannEy e IP Camera Administra tor 8.4.14. Alarm Settings (Motion Detection) The ALARM SET TINGS page is where you can congure motion detection and the alarms or actions to be taken when motion is detected. The camera can send email alerts or upload images to a ser ver when it detects movement. When motion is detected, the gr een icons in the[...]
-
Página 41
41 SwannEy e IP Camera Administra tor Upload Images on Alarm : Check this box if y ou want to send an image when an alarm is triggered. Upload Interval (Seconds) : Set an interval (in seconds) between each upload . Scheduler : Use the scheduler to limit motion triggered t o only cer tain periods. The les will be sav ed to the default path as spe[...]
-
Página 42
42 SwannEy e IP Camera Administra tor 8.4.15. Other Settings This lets you set paramet ers for Pan/T ilt control primarily in regards to speed of movement of the pan and tilt. Status LED Mode : Alters the behavior of the Netw or k Indicator LED on the front of the camera. When set to OPEN, the LED will indicate network connectivity - when set to CL[...]
-
Página 43
43 SwannEy e IP Camera Administra tor 8.4.16. Maintain: Device Inf o The Device Info page contains lots of t echnical data about the hardware/rmwar e/ software that the camera uses. Y ou might need to know some of this information if you ’r e contacting Swann T echnical Suppor t. Device Name : The name of the camera you selected in the Alias M[...]
-
Página 44
44 SwannEy e IP Camera Administra tor 8.4.17. Maintain: Alias Settings The camera can be named here . Alias : The name of the camera. Enter the name y ou want for the camera here . Y ou can choose anything you like - ho wever , for maximum compatibility with other network devices, we suggest using: • 8 characters or less, • no spaces, •[...]
-
Página 45
45 SwannEy e IP Camera Administra tor 8.4.18. Maintain: Date & Time Settings Device Clock Time : The current time as measured b y the camera. Device Clock Timezone : Where the camera is loca ted in the world, relativ e to GMT (Gr eenwich Mean Time). F or example, the Eastern Standard Time in the USA is GMT -05:00, whereas the time on the east c[...]
-
Página 46
46 SwannEy e IP Camera Administra tor 8.4.19. Maintain: Upgrade F irmware The device and embedded Web User Interface (UI) occasionally get upgraded to correct errors or add new featur es. Use this function to load the new settings into the camera. Use the ‘Br owse’ button to nd the le containing the update and click ‘Open. ’ Then clic[...]
-
Página 47
47 SwannEy e IP Camera Administra tor 8.4.20. Maintain: Log The Log will sho w you a list of all the camera ’ s recent activities.[...]
-
Página 48
48 SwannEy e IP Camera Administra tor 8.4.21. Restore F ac tory S ettings This resets all the settings in the camer a back to the way they were when left the factor y . Use this carefully since it will delete an y settings or preferences such as your network settings and you will hav e to re-setup the camera again. 8.4.22. Reboot Device This shuts [...]
-
Página 49
49 SwannEy e IP Camera Administra tor 9. C onnec ting the camera to the internet 9.1. Connect directly through ADSL modem (no router) The IP camera can connect to an ADSL modem and pass the login details to the modem to access y our ISP . Alternatively , it can connect to a router in bridge mode. • Connect the IP camera to the DSL modem using [...]
-
Página 50
Internet Access 50 SwannEy e IP Camera 9.2. Using a r outer to access the Int ernet If you are using a rout er to access the internet, you do not need to set up the ADSL settings page. • Connect the IP camera to the LAN using a network cable. This can be a switch or a router depending on y our net work. • Activate the SwannE ye Search T o[...]
-
Página 51
Internet Access 51 SwannEy e IP Camera 10. Ac cessing the camera fr om the internet Using the ‘Sw annEye Search T ool’ you hav e been able to access the IP camera from the same network that your c omputer and IP camera were connected to . Ideally , you will want to acc ess the camera from a remote location outside y our local network whether th[...]
-
Página 52
Internet Access 52 SwannEy e IP Camera 10.2. Y our IP Address 10.2.1. Dynamic IP address Y our IP address is likely to change . This is because ever y time you connect to your Internet Ser vice Pro vider (ISP), you are assigned a new IP number . Sometimes, your ISP may change y our IP address without your knowledge. This is normal and is done for m[...]
-
Página 53
Internet Access 53 SwannEy e IP Camera 10.4. Port mapping In addition to an IP address, y ou need to assign a por t to your camera thr ough which outside communications can access the camer a. T he por t assigned to the camera is done through “8.4.6. Network : Network Settings” on page 29. Once assigned you need to map (or ‘forward’) the po[...]
-
Página 54
Internet Access 54 SwannEy e IP Camera 10.5. DDNS Dynamic Domain Name Ser vers are similar to DNS servers. The dierenc e is that they are meant f or people who don’ t want to buy a domain name (like Google. com), but still want an easy wa y to remember their own IP address. Domain names have y early fees to register and maintain. Y ou probably[...]
-
Página 55
Internet Access 55 SwannEy e IP Camera 10.5.3. How to r egister a name? T o register a dynamic DNS name of y our own, you need to visit the website of one of the many DDNS pro viders on the internet. We run our own a t w ww.swanndvr . com. W e oer a free service, which we support alongside your camera. • Go to http://www.swanndvr .com •?[...]
-
Página 56
Internet Access 56 SwannEy e IP Camera 10.5.4. Ac cess the IP camera using a DDNS name T o access the camera fr om the internet outside of your Local Area Network (LAN) you can now ent er the DDNS name+por t into a browser in the f ormat: http://yourdomainname .swanndvr .net:85 Y ourdomainname : the DNS hostname you reg istered with SwannDVR 85 : i[...]
-
Página 57
Internet Access 57 SwannEy e IP Camera 11. Ac cessing the camera thr ough a mobile device 11.1. iPhone/iPad Y ou can download the SwannE ye app from the App Store . Install it on your device. 11.2. Android Device Y ou can download the SwannE ye app from GooglePlay . W e’ re continually making improvements and updates t o our mobile viewing softwa[...]
-
Página 58
58 SwannEy e IP Camera 12. T roubleshooting 12.2.1. F orgotten the administrator username or passw ord? The default username is: admin . The password is 123456 . If you have set a new administra tor username or password and you cannot remember it, you will need t o reset the camera back to its default factor y settings. Pr ess and hold down the RES[...]
-
Página 59
59 SwannEy e IP Camera 12.2.5. Network C onguration problems Check to ensure that y our HT TP server software is congured and running properly . If you’ re running any r ewall sof tware, make sur e it ’ s allowing inbound connections to the same port congured in your camera (under “8.4.6. Network: Network Settings” on page 29). [...]
-
Página 60
60 SwannEy e IP Camera 12.2.8. Can ’t ac cess the Network camera fr om the internet? • Is the ActiveX plugin corr ec tly installed? • Is the network port used by the camera blocked by a rewall or anti- virus software? • Has UPnP (which will allow suc essful por t for warding) been turned on at the camera (see “8.4.9. Network: [...]
-
Página 61
61 SwannEy e IP Camera 13. Specications Camera Image sensor 1/4 color CMOS Lens 3.6mm Infrared LED 8 pcs Pixel 300,000 Night vision distance up to 10M / 33ft A WS/A GC/AES/exposure Auto Minimum illumination 0.1Lux Video Image format P AL/NTSC Compression f ormat MJPEG Stream type HT TP Maximum frame rat e 30FPS@NTSC / 25FPS@P AL Resolution 640*4[...]
-
Página 62
62 SwannEy e IP Camera General User authentication user/passw ord (administrator/operator/visitor) Simultaneous viewers 4 Viewers W eb browser Microsoft Internet Explorer 6.0 or above Google Chrome Mozilla Fir efox Apple Safari Opera Supported mobile Apple iPhone / Android Powe r DC 5V 1.5A Po wer Consumption 4W infrared o 6W infrared on Operati[...]
-
Página 63
63 SwannEy e IP Camera 14. W arranty T erms & Conditions Swann Communica tions warrants this product against defects in workmanship and material for a period of one (1) y ear from its original purchase date . Y ou must present your rec eipt as proof of date of purchase f or warranty validation. Any unit which prov es defective during the stated[...]
-
Página 64
USA toll free 1-800-627-2799 (Su, 2pm-10pm US PT ) (M- Th, 6am-10pm US PT ) (F 6am-2pm US PT ) USA Ex change & Repairs 1-800-627-2799 (Option 1) (M-F , 9am-5pm US PT ) A USTRALIA toll free 1300 138 324 (M 9am-5pm A US E T ) ( T u-F 1am-5pm A US E T ) (Sa 1am-9am A US E T ) NEW ZEALAND toll free 0800 479 266 UK 0203 027 0979 © Swann Communicati[...]