Sybase DC00297-01-0670-01 manual

User Guide for M-Business Anywhere™ Client Published: January 2008 Part number: DC00297-01-0670-01[...]

Copyright and trademarks Copyright © 2008 iAnywhere Solutions, Inc. Portions copyright © 2008 Sybase, Inc. All rights reserved. iAnywhere Solutions, Inc. is a subsidiary of Sybase, Inc. iAnywhere grants you permission to use this document for your own informational, educational, and other non-commercial purposes; provided that (1) you include thi[...]

Contents About this guide ......................................................................................... ix Focus of this guide ...................................................................................................... x How this guide is organized ..............................................................................[...]

Managing channels .............................................................................................. 58 Updating channel pages ...................................................................................... 67 Accessing secure channels ................................................................................. 68 Using M-Bu[...]

Enabling a secure connection to a server .......................................................... 132 Disabling and removing server connections ...................................................... 133 Using M-Business Client on Windows Mobile Pocket PC ................................... 137 Understanding the basics ............................[...]

Configuring a server connection on Windows Mobile 5 or 6, or Microsoft Smartphone .............................................................................................................. 205 Opening M-Business Client on your mobile device ........................................... 206 Setting server information ..............................[...]

Managing online cache ...................................................................................... 279 Using on-device help ......................................................................................... 281 IX. Appendix .............................................................................................. 283 Troublesho[...]

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About this guide ♦ “Focus of this guide” on page x ♦ “How this guide is organized” on page xi ♦ “Conventions” on page xii ♦ “The M-Business Anywhere documentation set” on page xiii ♦ “Contacting iAnywhere Solutions” on page xiv Copyright © 2008, iAnywhere Solutions, Inc. ix[...]

Focus of this guide This guide provides the information you need to install and use M-Business Client, the client component of M-Business Anywhere™. This guide also includes information on using M-Business Client with wireless service providers. If you use M-Business Client software on your mobile device, you should read this guide to familiarize[...]

How this guide is organized M-Business Client supports five device platforms, or operating systems: Palm™ OS, Microsoft® Windows Mobile Pocket PC, Microsoft Windows XP, Microsoft Windows Mobile 5, and Microsoft Smartphone. For easy use, this guide is divided into parts based on operating systems. Microsoft Windows Mobile 5 and Microsoft Smartpho[...]

Conventions Text conventions The following table lists the formatting conventions used throughout this guide. Table 1. Formatting conventions Item Treatment Example Name of publication Italic Administrator Guide for M-Busi- ness Server Items on which user is to take an action Bold Click the Reset button. Multi-level menu selections Bold with "[...]

The M-Business Anywhere documentation set In addition to this document, there are several other iAnywhere Solutions publications available that you may find useful in setting up and using M-Business Server. Note Unless otherwise noted, all of these publications are available from: http://www.ianywhere.com/developer/ product_manuals/mbusiness_anywhe[...]

Contacting iAnywhere Solutions Technical support If you need assistance using iAnywhere software, in North America, please contact iAnywhere Technical Support by calling 1-800-8SYBASE (800-879-2273) and then selecting option 3. You can call Monday through Friday (except major US holidays) between 9:00 a.m. and 9:00 p.m. Eastern time. Services will [...]

Application development — customizing iAnywhere software If you need help with customizing iAnywhere software to better serve your enterprise, please contact iAnywhere Solutions Professional Services at contact_us@ianywhere.com . Product information If you need information about other iAnywhere products for your enterprise, please contact iAnywhe[...]

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Part I. Before You Begin ♦ “Introduction ” on page 3[...]

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CHAPTER 1 Introduction Contents About M-Business Client ............................................................................................... 4 System requirements ..................................................................................................... 5 Copyright © 2008, iAnywhere Solutions, Inc. 3[...]

About M-Business Client M-Business Client is software that you install on your mobile device to provide you with mobile access to mission-critical applications and data. M-Business Client works with M-Business Server to deliver these mobile applications and data to your device. When combined with powerful Mobile Engines for specific applications, M[...]

System requirements Desktop computer requirements To install M-Business Client on your mobile device, you must use a desktop cradle. After installing the software, if you synchronize remotely with M-Business Server (Palm OS, Windows Mobile Pocket PC, or Windows XP only), you also can use a modem or Ethernet card. ♦ Microsoft Windows: ♦ Windows [...]

Palm OS mobile device requirements ♦ 2 MB of free memory iAnywhere has verified that the following devices are compatible with the current release: Palm™ Tungsten C, E2, T, T5, W, X; Treo 600, 650, and 700p. Palm OS User Guide chapters In addition to the chapters that apply to all platforms, see the following chapters for detailed instructions [...]

Windows Mobile Pocket PC mobile device requirements ♦ Windows Mobile Pocket PC devices, including Pocket PC and Handheld PC devices, running version 3.0 and using ARM processors with 2 MB of free memory. ♦ Pocket PC 2003 with 2 MB of free memory ♦ Pocket PC Phone Edition 2000 and 2003 with 2 MB of free memory iAnywhere has verified that the f[...]

♦ Windows XP Tablet Edition ♦ Windows XP Professional ♦ Windows Vista iAnywhere has verified that the following devices are compatible with the current release: ♦ HP Compaq Tablet PC ♦ Fujitsu Stylistic ST5000 and ST5000D Tablet PCs ♦ Toshiba Tecra M4-S115TD and Satellite R10-S802TD Tablet PCs Windows XP User Guide chapters In addition [...]

Note You must have established at least one partnership with a mobile device in ActiveSync before installing M- Business Client. For information on partnerships, see Microsoft’s documentation. Windows Mobile 5 mobile device requirements ♦ Windows Mobile 5 devices, including Windows Mobile and Handheld PC devices, using ARM processors with 2 MB [...]

The Windows Mobile 6 version of M-Business Client software is installed globally. This means that all user profiles on the same computer will be able to use M-Business Client without further adjustment. M-Business Client also has to be installed onto each user’s device. Note You must have established at least one partnership with a mobile device [...]

Note If you use Microsoft Internet Explorer proxy settings to connect to M-Business Server, you must use Internet Explorer 5.5 or higher with 128-bit encryption. See “Configuring proxy server settings” on page 49 . ♦ ActiveSync version required by your Windows Mobile Pocket PC model The Microsoft Smartphone version of M-Business Client softwa[...]

Symbian OS devices Symbian OS desktop computer requirements ♦ Microsoft Internet Explorer 5.5 or 6.0 or 7.0 or Mozilla Firefox 2.0 ♦ Nokia PC Suite Symbian OS mobile device requirements ♦ Nokia Series 60 phone phone with 2 MB of free memory ♦ Symbian OS 9.1, 3rd edition iAnywhere has verified that the following devices are compatible with t[...]

Part II. Installation ♦ “Installing M-Business Client” on page 15[...]

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CHAPTER 2 Installing M-Business Client Contents Installing M-Business Client to use a secure digital (SD) card on your Microsoft OS device .......................................................................................................................... 16 Installing M-Business Client to use a secure digital (SD) card on your Symbian OS dev[...]

Installing M-Business Client to use a secure digital (SD) card on your Microsoft OS device On Windows Mobile Pocket PC, Windows Mobile 5 and 6, and Microsoft Smartphone devices that support secure digital (SD) cards (flash memory addition for mobile devices), M-Business Client allows you to use your SD card two ways: you can install M-Business Clie[...]

Storing synchronized server data on a secure digital (SD) card If your device has an SD card, but you install M-Business Client in main memory, you can then specify for each server with which you synchronize whether the channel data is stored on the SD card or in main memory. See the "Configuring a Server Connection..." chapter for your p[...]

Installing M-Business Client to use a secure digital (SD) card on your Symbian OS device If you install M-Business Client to use a secure digital (SD) card on Symbian OS, both the M-Business Client software and all downloaded data are stored on the SD card. Installing M-Business Client 18 Copyright © 2008, iAnywhere Solutions, Inc.[...]

Installing M-Business Client with self-registration If your system administrator has enabled the self-registration feature on M-Business Server, you will see the New Account Registration link on your login page. If M-Business Server is integrated with a Microsoft Windows NT domain, or if your system administrator has not enabled self-registration, [...]

If your system administrator installed the server on a port other than port 8091, enter http:// <servername>:<port number> . The M-Business Anywhere login page appears. 2. Click the New Account Registration link. The first New Account Registration screen appears. 3. Click the language you want, then click Next . The list of platforms, o[...]

♦ PPC-Smartphone — for Microsoft Smartphone devices (does not work with other "Smartphone" devices that do not have Microsoft in the branding) ♦ Windows — for any device with a Windows XP operating system, for example, Tablet PCs and laptops 5. Click Next . A download link for the language and platform you have selected is display[...]

Tip If the Download dialog closed after completing, you can use Windows Explorer to search for the installer file name listed in step 2 in your browser window. Double-click the installer file to continue with the next step below. 10. Follow the instructions on the InstallShield Wizard screen to install M-Business Client on your desktop computer. 11[...]

The Register screen ("Step 5 of 7") appears. 3. Enter your information in the Username , First Name , Last Name , Password , and Confirm Password fields. If you do not want to re-enter your user name and password every time you access your account, select the Remember me checkbox. 4. Click Next . The next screen ("Step 6 of 7") [...]

2. Click Next , then follow the directions on the following screens to configure your mobile device’s connection to the server. 3. When you return to the "Step 6 of 7" New Account Registration screen in your browser, click Next . If your system administrator has defined optional groups for you to join, the "Step 7 of 7" New Ac[...]

Installing M-Business Client on your mobile device On completion of the desktop installation process, you are taken to the Channel List for User... page. You are logged in to the M-Business Administrator Console, where you can manage aspects of your account that are under your control. For instructions, see “ Introducing the Administrator Console[...]

Installing M-Business Client to use with an existing account If M-Business Server is integrated with a Windows NT domain, or if your system administrator has not enabled self-registration, your system administrator creates an account for you. If M-Business Server is integrated with a Windows NT domain, your user name and password will be the same a[...]

The M-Business Anywhere Server login page appears. 2. Click the Download Client Software link. The M-Business Client Download page opens in a separate browser window. 3. Click the language that you want in the panel on the left. A list of device clients is displayed below the language. 4. Click the link for the platform, or device operating system,[...]

5. Read the instructions, then click the link, Click here to save the M-Business Client Software to your hard disk . The File Download dialog appears. 6. Click Save to save the program to disk. The Save As dialog appears. 7. Select a folder into which the installer program file will be saved, then click Save . A Download dialog will show you the pr[...]

Note If the installer detects a secure digital (SD) card on your device, you will be prompted to install on the SD card vs. the device main memory. On Windows Mobile 5 and 6 and Microsoft Smartphone, a dialog pops up on the device asking whether you want to install to the device main memory or to the SD card. On Pocket PC, you will see a dialog on [...]

The M-Business Server login page appears. 2. Enter your user name and password, then click Login . Your Channel List for User...page appears. 3. In the Navigation Panel on the left, click Settings to display the list of settings options, then click Device Connection . 4. The Configure Connection page is displayed. Installing M-Business Client 30 Co[...]

5. Click the Configure Connection link. The Add M-Business Server dialog appears. 6. Click Next , then follow the directions on the screens to configure your mobile device’s connection to the server. When you click Finish on the last step in the Add M-Business Server dialog, you are returned to the Configure Connection page. Installing M-Business[...]

7. Click the Save button at the bottom of the Configure Connection page to save your configuration settings. Installing M-Business Client on your mobile device M-Business Client installs on your device the next time you synchronize. ♦ To install M-Business Client on your mobile device 1. Synchronize your device. See the documentation that came wi[...]

Uninstalling M-Business Client To uninstall M-Business Client completely, you must uninstall it from both your desktop computer and your mobile device. To avoid losing any unsubmitted forms or changes you have made to the channel information on your device, synchronize your device before uninstalling. Uninstalling M-Business Client from your deskto[...]

3. Tap to select M-Business , tap Delete , then tap Yes . 4. Tap to select MBConnect , tap Delete , then tap Yes . 5. Tap to select libmal , tap Delete , then tap Yes . Uninstalling M-Business Client from your Windows Mobile Pocket PC device ♦ To uninstall M-Business Client from your Windows Mobile Pocket PC device 1. Tap Start»Settings , then t[...]

Uninstalling M-Business Client from your Windows XP device Note If you have been synchronizing your Windows XP device directly, without connecting to the Internet through another desktop computer, this is the only task you need to perform to remove M-Business Client. ♦ To uninstall M-Business Client from your Windows XP device 1. On your Windows [...]

♦ To uninstall M-Business Client from your Windows Mobile 5 or 6 or Microsoft Smartphone device 1. Tap Start»Settings , then choose the System tab. 2. Choose Remove Programs . The Remove Programs screen appears. 3. Select M-Business Client . 4. Remove M-Business Client: ♦ Windows Mobile 5 or 6 — choose Remove , then choose Yes , then OK . ?[...]

2. Select the M-Business icon. 3. Choose Options»Remove . 4. Confirm the removal when you are prompted. Uninstalling M-Business Client Copyright © 2008, iAnywhere Solutions, Inc. 37[...]

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Part III. M-Business Client on the Desktop ♦ “Configuring M-Business Client on the desktop computer” on page 41 ♦ “Managing channels on the desktop computer” on page 57 ♦ “Using M-Business Client on a device” on page 69[...]

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CHAPTER 3 Configuring M-Business Client on the desktop computer Contents Accessing your M-Business Server account ............................................................... 42 Setting server information ............................................................................................ 44 Configuring proxy server settings ............[...]

Accessing your M-Business Server account On your computer desktop, you can access your M-Business Server account to change your password or channel settings. You can access the M-Business Server Administrator Console from your desktop computer’s Web browser or from within M-Business Connect. You must already have a user name and password in order[...]

Accessing the M-Business Server Administrator Console though M-Business Connect You also can access the M-Business Server Administrator Console in personal mode though M-Business Connect on your desktop computer. ♦ To access the M-Business Server Administrator Console though M-Business Connect 1. On your desktop, choose Start»Programs»M-Busines[...]

Setting server information This section describes how to configure M-Business Connect. When you install M-Business Client, M- Business Connect installs automatically on your desktop computer. If you use a Palm OS, Windows Mobile Pocket PC, Windows Mobile 5, or Windows XP device, M-Business Connect also installs on your mobile device. This software [...]

3. Enter the fully qualified host name of your server. Note A host name is fully qualified if it includes the full path to the host server, for example, enterprise.example.com . This is not a URL, so do not include a protocol prefix such as http://. 4. Enter the port number. The default value of 80 is usually correct. If do not know your server’s[...]

8. Select the connection options that you want to use. 9. Click OK . Editing a server connection ♦ To edit a server connection 1. On your desktop, choose Start»Programs»M-Business Client»M-Business Connect or Start»Settings»Control Panel»M-Business Connect . The M-Business Connect dialog displays. 2. On the Servers tab, select your server f[...]

The Edit Server Profile dialog displays. 4. Check the Refresh all content at next sync checkbox. 5. Click OK . Changing your password Changing your password is a two-step process: ♦ First, change your password in your personal page on M-Business Server. ♦ Second, update M-Business Connect with the new password. You must complete both of these s[...]

3. Enter your current password in the Old Password field. 4. Enter your new password in the New Password and Confirm New Password fields. 5. Click Save . Updating your password in M-Business Connect ♦ To update your password in M-Business Connect 1. On your desktop, choose Start»Programs»M-Business Client»M-Business Connect or Start»Settings?[...]

Configuring proxy server settings If you are having trouble accessing the Internet from behind a firewall, you may need to configure a connection to a proxy server. A proxy server is a computer located between a user and a network. It can be used as a relay to speed up a network by keeping a list of frequent requests, as part of a gateway system th[...]

Using HTTP or secure proxy server settings If your desktop computer accesses the Internet through a proxy server, and if you connect through a proxy server to all servers that you access with M-Business Connect (the most common case), you can detect your proxy server connection using Autodetect. If you have never set up your desktop computer for In[...]

3. Select the type of proxy settings you want to use. 4. Click Autodetect now . The Autodetect Network Connection dialog displays. 5. If successful, click Done . 6. If unsuccessful, click Detect Again to retry. If the second attempt is unsuccessful, contact your system administrator. Note To see details of the connection attempts, click Show Detail[...]

Adding a proxy server connection manually ♦ To add a proxy server connection manually 1. On your desktop, choose Start»Programs»M-Business Client»M-Business Connect or Start»Settings»Control Panel»M-Business Connect . The M-Business Connect dialog displays. 2. Click the Connection tab, then click Change . The Advanced Connection Settings di[...]

Enabling a secure connection to a server Depending on how your system administrator has configured M-Business Server, you may be able to enable and disable security between M-Business Server and M-Business Client. For information on your company’s security policy, contact your system administrator. When you enable a secure connection to a server,[...]

Disabling and removing server connections Disabling and re-enabling a server connection By default, any new server connection you create is enabled. M-Business Connect allows you to disable a server connection temporarily without deleting it. Because your device will not synchronize a server’s content when the connection is disabled, this feature[...]

♦ For Windows Mobile 5 or Microsoft Smartphone — “Disabling the M-Business Connect conduit” on page 216 Removing a server connection ♦ To remove a server connection 1. On your desktop, choose Start»Programs»M-Business Client»M-Business Connect or Start»Settings»Control Panel»M-Business Connect . The M-Business Connect dialog display[...]

Using M-Business Connect help In M-Business Connect on your desktop computer, you can access both desktop help and context-sensitive help. Desktop help, in HTML-based format, provides instructions on working with server connections, both on your desktop and from your mobile device. If you use a Windows Mobile Pocket PC device, you also can use on-d[...]

CHAPTER 4 Managing channels on the desktop computer Contents Managing channels ..................................................................................................... 58 Updating channel pages .............................................................................................. 67 Accessing secure channels ...................[...]

Managing channels Channels are web content, optimized for use on your mobile device, that M-Business Server delivers to your device. There are three categories of channels: ♦ Public channels are available to all users. If your system administrator has defined public channels, you can browse and select public channels to add to your device. If you[...]

Note Your system administrator may designate you as a group administrator. As a group administrator, you can add and remove users from your assigned group, create channels for your group, and modify group channel properties. See “Managing groups” [ M-Business Anywhere Administrator Guide ] . ♦ To join or leave an optional channel group 1. Acc[...]

Some channels are very large and consume a large portion of the available memory on a mobile device. By entering a size limit, you prevent the channel from growing beyond that limit. If a channel's pages total up more than the size you specify here, some pages will not be downloaded in a synchronization. 100KB should be a large enough size lim[...]

Color Depth (group and personal channels only) Sets the allowed color depth for a channel's images. The default selection is Automatic , which downloads color images to the device with the highest color depth that the device can support. Select a different setting to cap the color depth at a lower level and prevent images from exceeding channe[...]

Table 1. Refresh options Refresh option Behavior Reasons users might prefer this option Only once Synchronize one time, but never again. Synchronizing a binary program file, reference guide, or template. Every sync Update sets of pages that change more than once a day by enabling a synchronization of the channel during ev- ery device synchronizatio[...]

If your system administrator installed the server on a port other than port 8091, enter http:// <servername>:<port number> . 2. Enter your user name and password, then click Login . Your Channel List displays. 3. Click Create Channel . The Create a Channel for User form displays. 4. Enter the information for the new channel. Note URLs e[...]

Note After you enter a URL in the Location field, click View to make sure that the URL does not automatically redirect to another site. For example, if example.com redirects to example.org , enter http:// www.example.org in the Location field. Otherwise, you may not receive the linked pages that you specify in the Link Depth field. 5. Click Create [...]

3. Set your channel properties. 4. Click Save . The next time you synchronize, the channel on your device will reflect your changes. Note If a synchronization has failed, or if you are uncertain whether content was preserved during an upgrade, you might need to refresh all data from a server. See “Refreshing all content from a server” on page 4[...]

In your browser’s address field, enter http://<servername>:8091 , replacing <servername> with the name of your M-Business Server machine. Your system administrator can provide you with this name. If your system administrator installed the server on a port other than port 8091, enter http:// <servername>:<port number> . 2. [...]

Updating channel pages To update your channel pages, all you need to do is to synchronize your mobile device. Place your device in its cradle, connect it to the desktop, then synchronize. When the synchronization is complete, your device has the latest channel information. If your mobile device has a modem, network, or wireless connection, you can [...]

Accessing secure channels When you try to access a secure channel, M-Business Client may display an Authorization Required notifier. This notifier indicates you are trying to access a channel that is secured by a Microsoft Windows NT LAN Manager (NTLM) or Basic Authentication protocol. ♦ To access a channel that is secured by a Windows NTLM or Ba[...]

CHAPTER 5 Using M-Business Client on a device Contents Using platform-specific features with M-Business Client ............................................. 70 Using M-Business Client with multiple servers ............................................................ 71 Using HTML forms ...............................................................[...]

Using platform-specific features with M-Business Client In general, M-Business Client works with platform-specific features, such as landscape mode, just like any other application on your mobile device. In such cases, no instructions are provided in the chapters for your device. See the documentation that came with your device to determine how to [...]

Using M-Business Client with multiple servers You can have accounts on multiple instances of M-Business Server. M-Business Client will access content from only one server at a time. When you switch between servers, you will see the server home page for each server and a different list of channels for each server. M-Business Client will display the [...]

Using HTML forms M-Business Client handles forms differently in online and offline modes. Submitting HTML forms while offline In offline mode, M-Business Client saves form submissions on the device in the Forms Manager. When you synchronize, M-Business Client sends the saved form submissions to their associated Websites, then the Websites send back[...]

Table 1. Forms Manager properties Col- umn Item Displays Indicating 1 Checkbox Checkmark or no check- mark When checked, the form is selected for deletion 2 Time of submission Timestamp (after 24 hours becomes a date stamp) The time or date the form was submitted to the Forms Manager queue 3 Title The linked name of the form The title listed in the[...]

6. Synchronize your device or perform a wireless page fetch. See the documentation that came with your mobile device for instructions. The channel displays. Accessing a non-secure (http) website ♦ To access a non-secure (http) website 1. Synchronize your device. See the documentation that came with your mobile device for instructions. 2. Access t[...]

Searching to find content in M-Business Client You can search content in M-Business Client on your mobile device. When you perform a search for specific content while M-Business Client is the active application, you search only M-Business Client channel pages. Your search does not include pages in the Forms Manager or Online Cache, nor does it incl[...]

Remote connections Synchronizing remotely If you use a Palm OS, Windows Mobile Pocket PC, or Windows XP device that is enabled for modem or wireless synchronization, you can synchronize your M-Business Client content without using a desktop cradle. When you synchronize remotely, your device connects directly to M-Business Server and downloads all c[...]

♦ For Windows Mobile Pocket PC — “Browsing online” on page 158 ♦ For Windows XP — “Browsing online” on page 198 ♦ For Windows Mobile 5 or Microsoft Smartphone — “Browsing online” on page 241 Remote connections Copyright © 2008, iAnywhere Solutions, Inc. 77[...]

Managing caches Managing online cache If you use a mobile device with a wireless connection, Ethernet card, or modem, you can request web pages online. M-Business Client caches these pages (stores them in memory). Caching pages speeds access to those pages the subsequent times that you request them; however, the cache takes up memory on your device[...]

During each synchronization, M-Business Server compares the date of the pages in its cache with the date of the pages on the remote site, retrieving only pages that have been updated. Having a channel cache saves time during the synchronization, because M-Business Server does not have to wait to retrieve cached pages. Cookie cache Sites that you vi[...]

3. Click Clear Channel Cache , Clear Cookies , or Clear Authentication Info . A dialog appears prompting you to confirm the action. 4. Click OK . The cached information is cleared. Using M-Business Client on a device 80 Copyright © 2008, iAnywhere Solutions, Inc.[...]

Part IV. M-Business Client on Palm OS ♦ “Configuring a server connection on Palm OS” on page 83 ♦ “Using M-Business Client on Palm OS” on page 93[...]

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CHAPTER 6 Configuring a server connection on Palm OS Contents Opening M-Business Client on your mobile device ..................................................... 84 Setting server information ............................................................................................ 85 Adding a proxy server connection manually ..................[...]

Opening M-Business Client on your mobile device To open M-Business Client on your Palm OS device, tap the Applications silk-screen icon, then tap the M- Business icon. To open M-Business Connect, tap the Applications silk-screen icon, then tap the MBConnect icon. You also can open M-Business Connect from within M-Business Client. Tap the Menu silk-[...]

Setting server information Configuring a new server connection ♦ To configure a new server connection 1. Tap the Applications silk-screen icon, then tap MBConnect . The M-Business Connect screen appears. 2. Tap the Menu silk-screen icon, then choose Server»New Server . The Server Settings dialog appears. 3. Enter your information in the Server A[...]

Note If you installed M-Business Client on your SD card, the Use Card checkbox will be unavailable. All content from all servers will automatically be stored on the SD card. For more information, see “Installing M-Business Client to use a secure digital (SD) card on your Microsoft OS device” on page 16 . 7. Tap OK . The next time you synchroniz[...]

Refreshing all content from a server ♦ To refresh all content from a server 1. Tap the Applications silk-screen icon, then tap MBConnect . The M-Business Connect screen appears. 2. In the Server field, select the name of your server. 3. Tap Settings . The Server Settings dialog appears. 4. Check the Refresh All Content checkbox. 5. Tap OK . All c[...]

Adding a proxy server connection manually You may need to add a proxy server connection manually, either when Autodetect is unsuccessful or when some of the servers that you access with M-Business Connect should use proxy settings, while others should not. See “Configuring proxy server settings” on page 49 . ♦ To configure a connection to you[...]

7. Enter your user name and password, then tap OK . 8. If your proxy server uses a secure protocol, enter information in the Secure Address and Port fields. 9. Enter exceptions to the HTTP settings in the Exceptions List field. Separate multiple addresses with semicolons. Note Exceptions are the hostnames of servers that M-Business Connect should a[...]

Enabling a secure connection to a server ♦ To enable a secure connection to a server 1. Tap the Applications silk-screen icon, then tap MBConnect . The M-Business Connect screen appears. 2. In the Server field, select the name of your server. 3. Tap Settings . The Server Settings dialog appears. 4. Select the Use Secure Connection checkbox. The U[...]

Disabling and removing server connections To understand why you would disable or remove a server connection, see “Disabling and removing server connections” on page 54 . Disabling and re-enabling a server connection ♦ To disable and re-enable a server connection 1. Tap the Applications silk-screen icon, then tap MBConnect . The M-Business Con[...]

3. Select the correct mobile device user from the drop-down menu. 4. Select M-Business Connect from the Conduit list 5. Click Change . The Change HotSync Action dialog appears. 6. Select the Do nothing option. 7. To disable the M-Business Connect conduit for the next synchronization operation only, click OK . To disable the M-Business Connect condu[...]

CHAPTER 7 Using M-Business Client on Palm OS Contents Understanding the basics ............................................................................................ 94 Searching to find content in M-Business Client ......................................................... 102 Working with text ................................................[...]

Understanding the basics This section describes what you need to know to get started using M-Business Client. Viewing channels M-Business Client provides a browser that you can use to view channels. M-Business Client Home Page If you have added channels to your account on M-Business Server and performed a synchronization, the M- Business Client Hom[...]

Note If you do not see any channels, or if you do not see the channels that you expect, see Appendix “Troubleshooting” on page 285 . Collapsing and expanding channel lists You can collapse or expand your channel lists by tapping the plus (to expand a list) or minus (to collapse a list) next to a channel category. Temporarily clearing a channel&[...]

3. Check the checkboxes beside the channels that you want to clear, or tap Select All . 4. Tap Clear , then tap OK . The selected channel’s contents are removed from the device. You still are subscribed to these channels. The channel contents will be restored the next time you synchronize your device. Navigating in M-Business Client As navigation[...]

♦ Open Page opens a page for a URL that you enter. This is only available when the device is in online mode. ♦ Reload Page gets a fresh copy of the current page from the web server. This is only available when the device is in online mode. ♦ Back goes back to the page that was displayed before the current page in the browse sequence. ♦ Forw[...]

Field Enables/disables or sets Additional details Remap Appli- cation buttons The buttons on the device to perform back and forward functions. Check the Remap Application Buttons box to have your device’s Datebook and Address but- tons function as the backward and forward ar- rows while M-Business Client is the active application. Dragging pen Wh[...]

Field Enables/disables or sets Additional details Max Cache- Size The maximum size in KB of pages stored in the memory cache on your device. See “Managing online cache” on page 121 . Online Im- ages Image bit depth when browsing on- line. See “Setting bit depth for online im- ages” on page 120 . Go Online Automatical- ly The device to autom[...]

4. Tap OK . Selecting the server that delivers content ♦ To switch servers on your mobile device when M-Business Client is configured for multiple servers 1. Start M-Business Client. 2. Tap the Servers drop-down list. For help locating the Servers drop-down list, see “Navigating in M-Business Client” on page 96 . Using M-Business Client on Pa[...]

A list of available servers list is displayed. 3. Tap the name of the server you want to select, then tap Go To Selected Server . M-Business Client displays the home page for the server. Understanding the basics Copyright © 2008, iAnywhere Solutions, Inc. 101[...]

Searching to find content in M-Business Client From within M-Business Client you can choose to search either the current channel page only, or all M- Business Client channel pages stored on your mobile device. Searching the current page only ♦ To search the current page only 1. Open a channel page in M-Business Client. 2. Tap the Menu silk-screen[...]

When all pages have been searched, an << end of search >> message is displayed on the last search page. 6. Tap a highlighted instance to go to the page and the line where the instance occurs. 7. Tap the Back button to return to the results page. Searching to find content in M-Business Client Copyright © 2008, iAnywhere Solutions, Inc. [...]

Working with text M-Business Client provides cut, copy, and paste functions for working with text in channels, web pages, and forms, and for moving text between M-Business Client and other device applications. Using the copy and paste feature You can copy selected text from online documents or web pages to the device clipboard, then paste that sele[...]

♦ To use the cut and paste feature 1. On your device, open a channel or web page. 2. In a form field, drag your stylus to select the text you want to cut. Note In order to select portions of text within a channel or web page, Dragging pen must be set to selects in your preferences. For information on how to enable text-selection, see “Setting p[...]

Using HTML forms This section describes what you need to know to get started filling out and submitting HTML forms while using M-Business Client. Submitting HTML forms while offline Note When filling out a form, you may find the copy and paste feature especially useful. See “Working with text” on page 104 . ♦ To submit HTML forms in M-Busines[...]

Note You can use the Forms Manager to view the status of the submitted form. See “Using the Forms Manager” on page 107 . 4. Synchronize your mobile device to send the form to the website. See the documentation that came with your Palm OS device for instructions. Displaying the response M-Business Server may respond to a form submission in one o[...]

M-Business Client displays a list of forms that you have submitted or are going to submit during the next synchronization. If a form was submitted successfully, the word success appears to the right of the form’s name. You can tap success to view the response page. Editing forms in the Forms Manager queue ♦ To edit a form 1. Start M-Business Cl[...]

Tip You also can access the Forms Manager by tapping the Menu silk-screen icon, then choosing Channels»Forms Manager . 3. In the column of links, tap the linked title of the form. The form appears. 4. Edit the form. 5. Tap the Submit button. This button might be labeled something else, like OK or Update . M-Business Client displays a message indic[...]

cannot apply these options to M-Business Client dialogs, but you can apply these options between channel pages. For information on using the Copy and Paste feature, see “Working with text” on page 104 . ♦ To submit HTML forms in M-Business Client while online 1. Fill out the form. 2. Tap the Submit button. This button might be labeled somethi[...]

Email integration: Launching email from a web page You can launch your native Palm Mail application from a web page on your device. When you tap an email link in a web page on your device, a new email is automatically addressed and saved to your Mail Outbox folder. ♦ To launch your native Palm Mail application from a web page on your device 1. In[...]

Using M-Business Client on Palm OS 112 Copyright © 2008, iAnywhere Solutions, Inc.[...]

Phoneto integration: Launching a dialer application from a web page Use the phoneto link to launch a configured dialer application, with the telephone number automatically filled in, from a device web page. An example of the HTML markup for a phoneto link is as follows. <a href=phoneto:18005551212>Toll-free directory assistance</a> On y[...]

Synchronizing remotely Note M-Business Client has a recoverable synchronization feature. If your remote (wireless) synchronization is interrupted, because you lose your wireless connection, for example, M-Business Client automatically makes several attempts to complete the synchronization, picking up where it left off. This process is automatic; no[...]

Synchronizing from within M-Business Connect ♦ To synchronize from within M-Business Connect 1. Attach the modem. 2. Tap the Applications silk-screen icon, then tap MBConnect . 3. Tap Sync This Server . M-Business Connect accesses the modem or other hardware, initiates the network connection, and synchronizes with M-Business Server. Using an infr[...]

Before you start: ♦ Make sure that IrDA (industry standard IR port) is an installed component on your desktop or laptop computer. If you are running Microsoft Windows 98 or higher, this is a standard feature. Otherwise, check the Microsoft website to download the latest software components. ♦ Configure your desktop or laptop computer to enable [...]

9. Tap HotSync . The HotSync panel appears. 10. In the drop-down list below the HotSync logo, select IR to a PC/Handheld . 11. Align the Palm IR window with the IR window on your desktop or notebook computer. 12. Tap HotSync to initialize the connection. 13. Start the M-Business Client application to browse the Internet or to synchronize your chann[...]

Browsing online Palm OS devices have an Open Page feature and History select list to enable online browsing to a specific URL. In addition, Palm OS provides a Shortcuts select list for inserting common prefixes and suffixes to Internet addresses. The progress bar fills from left to right as data is received by your mobile device. It also displays a[...]

3. Tap Go . The requested page appears. 4. To disconnect your modem, tap the Menu silk-screen icon, then choose Channels»Work Offline . Your service connection is closed. Note To configure M-Business Client to switch to online mode when you try to open a page not already downloaded to your device, use the Go Online Automatically feature. See “Se[...]

Setting bit depth for online images ♦ To set bit depth for online images 1. In M-Business Client, tap the Menu silk-screen icon, then choose Options»Preferences . The Preferences dialog appears. 2. Tap the Online tab to bring it forward. 3. Tap the drop-down list for Online Images to see a list of bit depths. The bit depth options listed will de[...]

Managing online cache Defining maximum memory for caching To define the maximum amount of memory for caching on a Palm OS: ♦ To set maximum memory 1. In M-Business Client, tap the Menu silk-screen icon. 2. Choose Options»Preferences . The Preferences dialog appears. 3. Tap the Online tab to display the online set of preferences. 4. Specify the M[...]

♦ To delete a page from the online cache on a Palm OS device 1. Tap the Menu silk-screen icon, then choose Channels»Online Cache Manager . M-Business Client displays a list containing the titles of any pages in the cache. 2. Select the checkboxes beside the pages you want to delete from the cache, or tap Select All . 3. Tap Delete . 4. Tap Yes .[...]

Part V. M-Business Client on Windows Mobile Pocket PC ♦ “Configuring a server connection on Windows Mobile Pocket PC ” on page 125 ♦ “Using M-Business Client on Windows Mobile Pocket PC” on page 137[...]

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CHAPTER 8 Configuring a server connection on Windows Mobile Pocket PC Contents Opening M-Business Client on your mobile device ................................................... 126 Setting server information .......................................................................................... 127 Adding a proxy server connection manually ...[...]

Opening M-Business Client on your mobile device Opening M-Business Client To access M-Business Client on your Windows Mobile Pocket PC device, tap Start»Programs , then tap the M-Business Client icon. Opening M-Business Connect You can open M-Business Connect from within M-Business Client on your Windows Mobile Pocket PC device. Choose Tools»Serv[...]

Setting server information Configuring a new server connection ♦ To configure a new server connection 1. Tap Start»Programs , then tap the M-Business Client icon. M-Business Connect opens. 2. Choose Tools»Server Options , then tap Add . The Server Properties dialog appears. 3. Complete the Hostname , Port , and Username fields. 4. Tap the Set p[...]

Note If you installed M-Business Client on your SD card, the Use Card checkbox will be unavailable. All content from all servers will automatically be stored on the SD card. For more information, see “Installing M-Business Client to use a secure digital (SD) card on your Microsoft OS device” on page 16 . 7. Tap OK . The next time you synchroniz[...]

Refreshing all content from a server ♦ To refresh all content from a server 1. Start M-Business Client. 2. Choose Tools»Server Options . The M-Business Connect screen appears. 3. In the Server settings field, tap the name of your server, then tap Properties . The Server Properties dialog appears. 4. Check the Refresh all content at next sync che[...]

Adding a proxy server connection manually Add a proxy server connection manually either when Autodetect is unsuccessful or when some of the servers that you access with M-Business Connect should use proxy settings, while others should not. See “Configuring proxy server settings” on page 49 . If you do not know what settings to enter, contact yo[...]

8. Enter exceptions to the HTTP settings in the text field under Do not use proxies for these servers . Separate multiple addresses with semicolons. Note Exceptions are the host names of servers that M-Business Connect should access without going through the proxy server. 9. In the Proxy Settings dialog, tap OK . Adding secure proxy settings ♦ To[...]

Enabling a secure connection to a server ♦ To enable a secure connection to a server 1. In M-Business Client, choose Tools»Server Options . The M-Business Connect dialog appears. 2. In the Server settings field, select the name of your server, then tap Properties . The Server Properties dialog appears. 3. Select the Use Secure Connection checkbo[...]

Disabling and removing server connections To understand why you would disable or remove a server connection, see “Disabling and removing server connections” on page 54 . Disabling and re-enabling a server connection ♦ To disable and re-enable a server connection 1. In M-Business Client, choose Tools»Server Options . The M-Business Connect di[...]

4. Clear the M-Business Connect checkbox. 5. Click OK . Removing a server connection ♦ To remove a server connection 1. In M-Business Client, choose Tools»Server Options . The M-Business Connect dialog appears. 2. From the list, clear the checkbox for the server that you want to remove. Note Any server with a cleared checkbox will be removed. An[...]

3. Tap Remove . A dialog will ask you to confirm. 4. Tap OK . The next time you cradle synchronize, M-Business Connect will remove the server configuration from your desktop. Disabling and removing server connections Copyright © 2008, iAnywhere Solutions, Inc. 135[...]

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CHAPTER 9 Using M-Business Client on Windows Mobile Pocket PC Contents Understanding the basics .......................................................................................... 138 Searching to find content in M-Business Client ......................................................... 145 Working with text ................................[...]

Understanding the basics This section describes what you need to know to get started using M-Business Client. Windows Mobile Pocket PC devices with hardware keyboard Some Windows Mobile Pocket PC devices have a hardware keyboard that you can use to enter text, instead of using a stylus with the software input panel (SIP). On the devices listed belo[...]

Note If you do not see any channels, or if you do not see the channels that you expect, see Appendix “Troubleshooting” on page 285 . Collapsing and expanding channel lists You can collapse or expand your channel lists by tapping the plus (to expand a list) or minus (to collapse a list) next to a channel category. Temporarily clearing a channel&[...]

4. Tap Clear . The selected channel’s contents are removed from the device. You are still subscribed to these channels. The channel contents will be restored the next time you synchronize your data. Navigating in M-Business Client As navigation tools, M-Business Client on a Windows Mobile Pocket PC device provides (from left to right in the image[...]

Drag-scrolling Drag-scrolling gives you finer control over navigation within an HTML page. When drag-scrolling is enabled, you simply can tap and drag in an HTML page to scroll up or down, rather than using the scroll bars. When drag-scrolling is disabled, selection of text is disabled. For instructions on how to enable or disable drag-scrolling, s[...]

Field Enables/disables or sets Additional details D-pad navi- gates on page Using device directional pad to nav- igate pages in M-Business Client Selected, device directional pad arrows move the focus on the current page; up, down, left, and right arrows scroll the current page up, down, left, and right if there is no object to which focus can move[...]

Field Enables/disables or sets Additional details Max. cache size The maximum KB of pages stored in the memory cache on your device. See “Managing online cache” on page 161 . Online Images Image bit depth when browsing on- line. See “Setting bit depth for online im- ages” on page 160 . Go Online Au- tomatically The device to automatically g[...]

4. Tap OK . Selecting the server that delivers content ♦ To switch servers on your mobile device when M-Business Client is configured for multiple servers 1. Start M-Business Client. 2. Tap the Servers drop-down list. For help locating the Servers drop-down list, see “Navigating in M-Business Client” on page 140 . 3. Tap the name of the serve[...]

Searching to find content in M-Business Client You can search M-Business Client channel pages from within M-Business Client only. If you select Find from the Start menu, your search will not include M-Business Client content. From within M-Business Client you can choose to search either the current channel page only, or all channel pages stored on [...]

A search results page appears, showing found instances by page and search progress. 5. Choose Find More to continue searching. When all pages have been searched, an << end of search >> message is displayed on the last search page. 6. Tap a highlighted instance to go to the page and the line where the instance occurs. 7. Tap the Back but[...]

Working with text M-Business Client provides cut, copy, and paste functions for working with text in channels, web pages, and forms, and for moving text between M-Business Client and other device applications. Using the copy and paste feature You can copy selected text from online documents or web pages to the device clipboard, then paste that sele[...]

♦ To use the cut and paste feature 1. On your device, open a channel or web page. 2. In a form field, drag your stylus to select the text you want to cut. Note In order to select portions of text within a channel or web page, Dragging pen must be set to selects in your preferences. For information on how to enable text-selection, see “Setting p[...]

Using HTML forms Submitting HTML forms while offline When submitting a form, keep in mind the options in the Tools menu for working with text. These functions are especially useful for filling out forms. See “Working with text” on page 147 for instructions. ♦ To submit HTML forms in M-Business Client while offline 1. Fill out the form. 2. Tap[...]

Displaying the response M-Business Server may respond to a form submission in one of two ways: ♦ The server may alter the channel pages that you initially downloaded. For example, suppose you subscribe to a financial channel and, every time you synchronize, your channel updates a page that shows the current prices of a list of stocks you had sele[...]

Editing forms in the Forms Manager queue ♦ To edit a form 1. Start M-Business Client. 2. Choose View»Forms Manager . The Forms Manager appears. 3. In the third column, tap the linked title of the form. The form appears. 4. Edit the form. 5. Tap the Submit button. (This button might be labeled something else, like OK or Update .) M-Business Clien[...]

Deleting forms in the Forms Manager queue ♦ To delete a form 1. Start M-Business Client. 2. Choose View»Forms Manager . The Forms Manager appears. 3. Select the checkbox to the left of the form(s) that you want to delete. 4. Tap Delete . 5. Tap OK . Tip Tap Delete All to delete all forms in the queue. Submitting HTML forms while online If you ta[...]

2. Tap the Submit button. (This button might be labeled something else, like OK or Update .) The form is sent to the website, the website responds, and the response is downloaded to your mobile device. Using HTML forms Copyright © 2008, iAnywhere Solutions, Inc. 153[...]

Email integration: Launching email from a web page You can launch your Pocket Outlook or Inbox email application from a web page. To do this, tap an email link in a web page on your device. Your Inbox application launches, and a new message appears. The To: field is automatically populated with email address from the link you clicked. Depending on [...]

Phoneto integration: Launching a dialer application from a web page Use the phoneto link to launch a configured dialer application, with the telephone number automatically filled in, from a device web page. An example of the HTML markup for a phoneto link is as follows. <a href=phoneto:18005551212>Toll-free directory assistance</a> On y[...]

Synchronizing remotely Note M-Business Client has a recoverable synchronization feature. If your remote (wireless) synchronization is interrupted, because you lose your wireless connection, for example, M-Business Client automatically makes several attempts to complete the synchronization, picking up where it left off. This process is automatic; no[...]

2. Tap the Servers tab. 3. Tap Sync All . M-Business Connect accesses the modem and connects to M-Business Server. Using an Ethernet card to synchronize Before you can use M-Business Client with an Ethernet card (or other network connection), you need to make sure that the Ethernet card is configured properly to allow you network access. Refer to y[...]

Browsing online Windows Mobile Pocket PC devices have an Open Page feature that includes History and Bookmark select lists to enable online browsing to a specific URL. The progress bar fills from left to right as data is received by your mobile device. It also displays a count of bytes received. If a Secure Connection icon appears beside the progre[...]

Browsing to a specific URL ♦ To browse to a specific URL 1. In M-Business Client, choose View»Open Page . 2. In the text field, enter the URL of the page that you want to open, or select a URL from the History or Bookmark drop-down list. 3. Tap Go. The requested page appears. Reloading a page Invoke the Reload Page command by tapping the followi[...]

Setting bit depth for online images M-Business Client downloads online images at a default bit depth of four grays. Depending on which mobile device you use, the image quality you want, and the speed of your online connection, you may choose to download images at another bit depth, or not to download images at all. ♦ To change the bit depth on yo[...]

Managing online cache Defining maximum memory for caching ♦ To define the amount of memory used for caching on your device 1. Choose Tools»Options . 2. Select the Online tab. 3. Specify the Max. cache size on your mobile device. Note The default cache size is 256K. 4. Tap OK . Deleting a page from the online cache If you are browsing online, M-B[...]

4. Tap OK . The selected pages are removed from the cache. Note Although the cache shows 0K used, the contents of the cache are not entirely cleared until you connect your device to the server, either by cradle synchronizing with your desktop or by modem synchronizing. Using M-Business Client on Windows Mobile Pocket PC 162 Copyright © 2008, iAnyw[...]

Using on-device help You can access on-device help in both M-Business Client and M-Business Connect. Accessing on-device help in M-Business Client ♦ To access on-device help in M-Business Client 1. Start M-Business Client. 2. Choose Start»Help . The Help page appears. 3. Tap a linked topic to view its contents. 4. To close the Help page, tap OK [...]

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Part VI. M-Business Client on Windows XP ♦ “Configuring a server connection on Windows XP” on page 167 ♦ “Using M-Business Client on Windows XP” on page 177[...]

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CHAPTER 10 Configuring a server connection on Windows XP Contents Opening M-Business Client on your Windows XP device ......................................... 168 Setting server information .......................................................................................... 169 Adding a proxy server connection manually ......................[...]

Opening M-Business Client on your Windows XP device To open M-Business Client on your Windows XP device, choose Start»All Programs»M-Business Client»M- Business Client . To open M-Business Connect on your Windows XP device, choose Start»All Programs»M-Business Client»M-Business Connect . You also can open M-Business Connect from within M-Busi[...]

Setting server information Configuring a new server connection ♦ To configure a new server connection 1. Choose Start»All Programs»M-Business Client»M-Business Connect . The M-Business Connect screen appears. 2. Select the Servers tab, then click or tap Add . The Edit Server Profile dialog appears. 3. Enter your information in the Hostname , P[...]

The next time you synchronize, you will be able to view content from the new server. Editing a server connection ♦ To edit a server connection 1. Choose Start»All Programs»M-Business Client»M-Business Connect . The M-Business Connect screen appears. Note You also can get to this screen from within M-Business Client by choosing Tools»Server Op[...]

Updating your password After changing your password on M-Business Server, you must update M-Business Connect with the new password. See “Changing your password” on page 47 . Note If M-Business Server is integrated with a Microsoft Windows NT domain, your password must be the same as your Windows domain password. ♦ To update M-Business Connect[...]

Adding a proxy server connection manually You may need to add a proxy server connection manually, either when Autodetect is unsuccessful or when some of the servers that you access with M-Business Connect should use proxy settings, while others should not. See “Configuring proxy server settings” on page 49 . ♦ To configure a connection to you[...]

5. Enter the necessary information in the Advanced Connection Settings dialog. Your system administrator has all the necessary information. 6. If your proxy server uses the HTTP protocol, enter information in the HTTP Address and Port fields. 7. To enter a user name and password for the server you entered in the Address field, select Use HTTP authe[...]

Enabling a secure connection to a server ♦ To enable a secure connection to a server 1. Choose Start»All Programs»M-Business Client»M-Business Connect . The M-Business Connect screen appears. Note You also can get to this screen from within M-Business Client by choosing Tools»Server Options . 2. Click or tap the name of the server in the Serv[...]

Disabling and removing server connections To understand why you would disable or remove a server connection, see “Disabling and removing server connections” on page 54 . Disabling and re-enabling a server connection ♦ To disable and re-enable a server connection 1. Choose Start»All Programs»M-Business Client»M-Business Connect . The M-Busi[...]

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CHAPTER 11 Using M-Business Client on Windows XP Contents Understanding the basics ......................................................................................... 178 Searching to find content in M-Business Client ......................................................... 184 Working with text ..............................................[...]

Understanding the basics This section describes what you need to know to get started using M-Business Client. Viewing channels M-Business Client provides a browser that you can use to view channels. M-Business Client Home Page If you have added channels to your account on M-Business Server and performed a synchronization, the M- Business Client hom[...]

Note If you do not see any channels, or if you do not see the channels that you expect, see Appendix “Troubleshooting” on page 285 . Temporarily clearing a channel's contents ♦ To temporarily clear a channel’s contents 1. Start M-Business Client. 2. Choose File»Channel Manager . The Channel Manager appears. 3. Select the checkboxes be[...]

♦ Back goes back to the page that was displayed before the current page in the browse sequence. ♦ Forward goes forward to the page that was displayed after the current page in the browse sequence. ♦ Stop cancels the M-Business Client operation in progress. ♦ Reload Page gets a fresh copy of the current page from the web server. This is only[...]

Field Enables/disables or sets Additional details Maximum font size The maximum font size in which text is displayed. Select None (the default) to leave font size under page control. Select Large , to allow the largest text to be displayed in the largest size. Select Medium to force the largest text to be displayed in the medium size. Select Small [...]

The Option Manager is displayed, with the Browser tab active. 2. Click or tap the tabs to display different sets of options. 3. Select or clear the checkboxes beside your preferences. Using M-Business Client on Windows XP 182 Copyright © 2008, iAnywhere Solutions, Inc.[...]

4. Click OK . Selecting the server that delivers content ♦ To switch servers on your mobile device when M-Business Client is configured for multiple servers 1. Start M-Business Client. 2. Click or tap the Server drop-down list. For help locating the Server drop-down list, see “Navigating in M-Business Client” on page 179 . 3. Tap or click the[...]

Searching to find content in M-Business Client From within M-Business Client you can choose to search either the current channel page only, or all M- Business Client channel pages stored on your mobile device. Searching the current page only ♦ To search the current page only 1. Open a channel page in M-Business Client. The M-Business Find dialog [...]

5. Click or tap Find More to continue searching. When all pages have been searched, an << end of search >> message is displayed on the last search page. 6. Click or tap a highlighted instance to go to the page and the line where the instance occurs. 7. Click or tap the Back button to return to the results page. Searching to find content[...]

Working with text M-Business Client provides cut, copy, and paste functions for working with text in channels, web pages, and forms, and for moving text between M-Business Client and other device applications. Using the copy and paste feature You can copy selected text from online documents or web pages to the Windows clipboard, then paste that sel[...]

♦ To use the cut and paste feature 1. On your device, open a channel or web page. 2. In a form field, drag your stylus, or left-click-drag your mouse pointer, to select the text you want to cut. Note In order to select portions of text within a channel or web page, Dragging cursor must be set to selects in your preferences. For information on how[...]

Using HTML forms This section describes what you need to know to get started filling out and submitting HTML forms while using M-Business Client. Submitting HTML forms while offline Note When filling out a form, you may find the copy and paste feature especially useful. See “Working with text” on page 186 . ♦ To submit HTML forms in M-Busines[...]

2. Click or tap the Submit button. This button might be labeled something else, like OK or Update . M-Business Client displays a message saying the form will be submitted on the next synchronization. 3. Click or tap OK . The form has been added to the Forms Manager queue. Using HTML forms Copyright © 2008, iAnywhere Solutions, Inc. 189[...]

Note You can use the Forms Manager to view the status of the submitted form. See “Using the Forms Manager” on page 190 . 4. Synchronize your mobile device to send the form to the website. Displaying the response M-Business Server may respond to a form submission in one of two ways: ♦ The server may alter the channel pages that you initially d[...]

M-Business Client displays a list of forms that you have submitted or are going to submit during the next synchronization. If a form was submitted successfully, the word success appears to the right of the form’s name. You can click or tap success to view the response page. Editing forms in the Forms Manager queue ♦ To edit a form 1. Start M-Bu[...]

6. Click or tap OK . Deleting forms in the Forms Manager queue ♦ To delete a form: 1. Start M-Business Client. 2. On the M-Business Client home page, click or tap the Forms Manager link. The Forms Manager appears. Note You also can access the Forms Manager by choosing File»Forms Manager . 3. Check the checkbox to the left of the form(s) that you[...]

2. Click or tap the Submit button. This button might be labeled something else, like OK or Update . The form is sent to the website, the website responds, and the response is downloaded to your mobile device. Using HTML forms Copyright © 2008, iAnywhere Solutions, Inc. 193[...]

Email integration: Launching email from a web page You can launch your email application from a web page on your device. When you tap an email link in a web page on your device, your default e-mail application is opened. A new email is automatically addressed. ♦ To launch email from a web page 1. In a web page on your device, click or tap an emai[...]

Phoneto integration: Launching a dialer application from a web page Use the phoneto link to launch a configured dialer application, with the telephone number automatically filled in, from a device web page. An example of the HTML markup for a phoneto link is as follows. <a href=phoneto:18005551212>Toll-free directory assistance</a> On y[...]

Synchronizing remotely Note M-Business Client has a recoverable synchronization feature. If your remote (wireless) synchronization is interrupted, because you lose your wireless connection, for example, M-Business Client automatically makes several attempts to complete the synchronization, picking up where it left off. This process is automatic; no[...]

See your device or ISP documentation, or your system administrator, for help with connecting to the internet or a direct access number. 3. Choose Start»All Programs»M-Business Client»M-Business Connect , or, from within M-Business Client, choose Tools»Server Options . 4. Select the server you want to synchronize in the Server settings for the c[...]

Browsing online Windows XP devices have an Open Page feature, including a History select list, to enable online browsing to a specific URL. In addition, the Open Page feature provides a Shortcuts select list for inserting common prefixes and suffixes to Internet addresses. Also included is a Bookmarks feature, allowing you to save your favorite URL[...]

3. Click or tap Go . The requested page will appear. 4. To work in an offline mode (pages will only be loaded from M-Business Client cache), choose File»Work Offline . Your service connection is closed. Note To configure M-Business Client to switch to online mode when you try to open a page not already downloaded to your device, use the Go Online [...]

Note The icon only works when your device is in Work Online mode. Setting bit depth for online images ♦ To set bit depth for online images 1. In M-Business Client, choose Tools»Options . The Option Manager appears. 2. Click or tap the Online tab, and click or tap the field under Online Images for a pull-down list of bit depths. The bit depth opt[...]

Managing online cache Defining maximum memory for caching ♦ To define the maximum amount of memory for caching on a Windows XP device 1. In M-Business Client, choose Tools»Options . The Option Manager appears. 2. Click or tap the Online tab 3. Specify the Max. cache size in kilobytes. Note The maximum cache size is 32,000K; the default cache siz[...]

2. Check the checkboxes beside the pages you want to delete from the cache, or tap or click Select All . 3. Click or tap Delete . 4. Click or tap OK . The page is removed from the cache. Note Although the cache shows No Online Pages in cache , the contents of the cache are not cleared entirely until you synchronize. Using M-Business Client on Windo[...]

Part VII. M-Business Client on Windows Mobile 5 or 6, or Microsoft Smartphone ♦ “Configuring a server connection on Windows Mobile 5 or 6, or Microsoft Smartphone” on page 205 ♦ “Using M-Business Client on Windows Mobile 5 or 6, or Microsoft Smartphone” on page 219[...]

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CHAPTER 12 Configuring a server connection on Windows Mobile 5 or 6, or Microsoft Smartphone Contents Opening M-Business Client on your mobile device ................................................... 206 Setting server information .......................................................................................... 207 Adding a proxy server [...]

Opening M-Business Client on your mobile device Opening M-Business Client To access M-Business Client on your Windows Mobile 5 or 6, or Microsoft Smartphone device, choose Start»M-Business Client . Opening M-Business Connect You can open M-Business Connect from within M-Business Client on your Windows Mobile 5 or 6, or Microsoft Smartphone device.[...]

Setting server information Configuring a new server connection ♦ To configure a new server connection 1. From M-Business Client, choose Menu»Options»Server Options . M-Business Connect opens. 2. Start adding your server connection: ♦ Windows Mobile 5 or 6 — select Add . ♦ Microsoft Smartphone — choose Menu»Add . The Server Properties d[...]

4. Complete the Username field, then select the Set password button, enter your password, then select OK to close the Password dialog, then select Next . The third part of the Server Properties dialog is displayed. 5. If you want to connect to this server securely you cannot set that up yet. Configuring a server connection on Windows Mobile 5 or 6,[...]

The Connect Securely checkbox is unavailable until you synchronize once with the server so that it can confirm that it supports secure connections. Finish configuring other features for this server connection now, then after you synchronize with the server, see “Editing a server connection” on page 209 . 6. If your device has a secure digital ([...]

Note If you installed M-Business Client on your SD card, the Use Card checkbox will be unavailable. All content from all servers will automatically be stored on the SD card. For more information, see “Installing M-Business Client to use a secure digital (SD) card on your Microsoft OS device” on page 16 . 8. Modify your Connection Options, then [...]

♦ To update your password 1. Start M-Business Client. 2. Choose Menu»Options»Server Options . The M-Business Connect screen appears. 3. Under Server Settings , select the name of your server, then: ♦ Windows Mobile 5 or 6 — select Properties . ♦ Microsoft Smartphone — choose Menu»Edit . The Server Properties dialog appears. 4. Select N[...]

Adding a proxy server connection manually Add a proxy server connection manually either when Autodetect is unsuccessful or when some of the servers that you access with M-Business Connect should use proxy settings, while others should not. See “Configuring proxy server settings” on page 49 . If you do not know what settings to enter, contact yo[...]

7. In the Username box, enter your user name. 8. Select Password , enter your password, then select OK . 9. Enter a Secure HTTP Address and Port number, then select Next . The third part of the Proxy Settings dialog is displayed. 10. Enter exceptions to the HTTP settings in the Exclusion List . Separate multiple addresses with semicolons. Note Exce[...]

Adding secure proxy settings ♦ To add secure proxy settings 1. In M-Business Client, choose Menu»Options»Server Options . The M-Business Connect dialog appears. 2. Display the Proxy Settings dialog. ♦ Windows Mobile 5 or 6 — select the Connection tab. ♦ Microsoft Smartphone — choose Menu»Connection . 3. Select Change . The first part o[...]

Enabling a secure connection to a server ♦ To enable a secure connection to a server 1. In M-Business Client, choose Menu»Options»Server Options . The M-Business Connect dialog appears. 2. Under Server Settings , select the name of your server, then: ♦ Windows Mobile 5 or 6 — select Properties . ♦ Microsoft Smartphone — choose Menu»Edi[...]

Disabling and removing server connections To understand why you would disable or remove a server connection, see “Disabling and removing server connections” on page 54 . Disabling and re-enabling a server connection ♦ To disable and re-enable a server connection 1. In M-Business Client, choose Menu»Options»Server Options . The M-Business Co[...]

4. Clear the M-Business Connect checkbox. 5. Click OK . Removing a server connection ♦ To remove a server connection 1. In M-Business Client, choose Menu»Options»Server Options . The M-Business Connect dialog appears. 2. Remove a server connection. ♦ Windows Mobile 5 or 6 : ♦ In the Server Settings list, clear the checkbox for the server th[...]

Note Any server with a cleared checkbox will be removed. Any server with a selected checkbox will remain. ♦ Select Remove . ♦ Select OK when prompted to confirm. ♦ Microsoft Smartphone : ♦ In the Server Settings list, select the server that you want to remove. ♦ Choose Menu»Remove . ♦ Select OK when prompted to confirm. The next time y[...]

CHAPTER 13 Using M-Business Client on Windows Mobile 5 or 6, or Microsoft Smartphone Contents Understanding the basics .......................................................................................... 220 Searching to find content in M-Business Client ......................................................... 228 Working with text .........[...]

Understanding the basics This section describes what you need to know to get started using M-Business Client. Windows Mobile 5 or 6 devices with hardware keyboard Some Windows Mobile 5 and 6 devices have a hardware keyboard that you can use to enter text, instead of using a stylus with the software input panel (SIP). On such devices, M-Business Cli[...]

Note If you do not see any channels, or if you do not see the channels that you expect, see Appendix “Troubleshooting” on page 285 . Collapsing and expanding channel lists You can collapse or expand your channel lists by tapping the plus (to expand a list) or minus (to collapse a list) next to a channel category. Temporarily clearing a channel&[...]

Note Any channel with a selected checkbox will be temporarily cleared. Any channel with a cleared checkbox will remain. 4. Select Clear . The selected channel’s contents are removed from the device. You are still subscribed to these channels. The channel contents will be restored the next time you synchronize your data. Navigating in M-Business C[...]

Navigating in a page on a Windows Mobile 5 or 6 or Microsoft Smartphone device To navigate within an HTML page, you have the option of using scroll bars or tabbing with the directional pad. On Windows Mobile 5 or 6 devices you can also drag-scroll with a stylus. Drag-scrolling on Windows Mobile 5 or 6 Drag-scrolling gives you finer control over nav[...]

The following table describes the features in the Option Manager on your device. Table 1. Option Manager preferences for Windows Mobile 5 or 6 Field Enables/disables Additional details BROWSER TAB D-pad navi- gates on page (Windows Mobile 5 or 6 only) Using device directional pad to nav- igate pages in M-Business Client Selected, device directional[...]

Field Enables/disables Additional details Enable Java- Script The device to run JavaScript on pages that have not been marked with the HTML <HandheldFriendly> tag. For more information on using JavaScript, see your System Administrator. Show Java- Script Errors The device to display an error mes- sage when a JavaScript error occurs This is pr[...]

4. Save your changes: ♦ Windows Mobile 5 or 6 — select OK . ♦ Microsoft Smartphone — select Done . Using M-Business Client on Windows Mobile 5 or 6, or Microsoft Smartphone 226 Copyright © 2008, iAnywhere Solutions, Inc.[...]

Selecting the server that delivers content ♦ To switch servers on your mobile device when M-Business Client is configured for multiple servers 1. Start M-Business Client. 2. Select the Servers button. 3. Select the server you want to switch to, then select Go To Selected Server . M-Business Client displays the home page for the server. Understand[...]

Searching to find content in M-Business Client From within M-Business Client you can choose to search either the current channel page only, or all channel pages stored on your mobile device. Searching the current page only To search the current page only: ♦ To search the current page only 1. Start M-Business Client. 2. Choose Menu»Navigate»Find[...]

4. Enter the words to search for in the text field, then: ♦ Windows Mobile 5 or 6 — select OK . ♦ Microsoft Smartphone — select Done . A search results page appears, showing found instances by page and search progress. 5. Select Find More to continue searching. When all pages have been searched, an << end of search >> message is[...]

Working with text M-Business Client provides cut, copy, and paste functions for working with text in channels, web pages, and forms, and for moving text between M-Business Client and other device applications. Using the copy and paste feature You can copy selected text from online documents or web pages to the device clipboard, then paste that sele[...]

♦ To use the cut and paste feature 1. On your device, open a channel or web page. 2. In a form field, drag your stylus to select the text you want to cut. Note In order to select portions of text within a channel or web page, Dragging pen must be set to selects in your preferences. For information on how to enable text-selection, see “Setting p[...]

Using HTML forms Submitting HTML forms while offline When submitting a form, keep in mind the options in the Tools menu for working with text. These functions are especially useful for filling out forms. See “Working with text” on page 230 for instructions. ♦ To submit HTML forms in M-Business Client while offline 1. Fill out the form. 2. Sel[...]

4. Synchronize your mobile device to send the form to the website. See the documentation that came with your mobile device for instructions. Displaying the response M-Business Server may respond to a form submission in one of two ways: ♦ The server may alter the channel pages that you initially downloaded. For example, suppose you subscribe to a [...]

Editing forms in the Forms Manager queue ♦ To edit a form 1. Start M-Business Client. 2. Choose Menu»Tools»Forms Manager . The Forms Manager appears. 3. In the third column, select the linked title of the form. The form appears. 4. Edit the form. 5. Select the Submit button. This button might be labeled something else, like OK or Update . M-Bus[...]

Deleting forms in the Forms Manager queue ♦ To delete a form 1. Start M-Business Client. 2. Choose Menu»Tools»Forms Manager . The Forms Manager appears. 3. Select the checkbox to the left of the form(s) that you want to delete. 4. Select Delete . 5. Select OK . Tip Select Delete All to delete all forms in the queue. Submitting HTML forms while [...]

2. Select the Submit button. This button might be labeled something else, like OK or Update . The form is sent to the website, the website responds, and the response is downloaded to your mobile device. Using M-Business Client on Windows Mobile 5 or 6, or Microsoft Smartphone 236 Copyright © 2008, iAnywhere Solutions, Inc.[...]

Email integration: Launching email from a web page You can launch your Pocket Outlook or Inbox email application from a web page. To do this, select an email link in a web page on your device. Your Inbox application launches, and a new message appears. The To: field is automatically populated with email address from the link you clicked. Depending [...]

Phoneto integration: Launching a dialer application from a web page Use the phoneto link to launch a configured dialer application, with the telephone number automatically filled in, from a device web page. An example of the HTML markup for a phoneto link is as follows. <a href=phoneto:18005551212>Toll-free directory assistance</a> On y[...]

Synchronizing remotely on Windows Mobile 5 or 6 Note M-Business Client has a recoverable synchronization feature. If your remote (wireless) synchronization is interrupted, because you lose your wireless connection, for example, M-Business Client automatically makes several attempts to complete the synchronization, picking up where it left off. This[...]

M-Business Connect is displayed. 2. Select the Servers tab. 3. Select Sync All . M-Business Connect accesses the modem and connects to M-Business Server. Using an Ethernet card to synchronize Before you can use M-Business Client with an Ethernet card (or other network connection), you need to make sure that the Ethernet card is configured properly [...]

Browsing online Windows Mobile 5 or 6 and Microsoft Smartphone devices have an Open Page feature that includes History and Bookmark select lists, plus an address box where you can enter a URL to open. The progress bar fills from left to right as data is received by your mobile device. It also displays a count of bytes received. If a Secure Connecti[...]

Browsing to a specific URL ♦ To browse to a specific URL 1. In M-Business Client, choose Menu»Navigate»Open Page . 2. In the text field, enter the URL of the page that you want to open, or select a URL from the History or Bookmark drop-down list. 3. Display the page: Using M-Business Client on Windows Mobile 5 or 6, or Microsoft Smartphone 242 [...]

♦ Windows Mobile 5 or 6 — select Go . ♦ Microsoft Smartphone — select Done . The requested page appears. Reloading a page Invoke the Reload Page command by choosing Menu»Navigate»Reload Page . When you are connected to the Internet, you can use the Reload Page command to update the contents of a page. When you are offline, you can use the[...]

Managing online cache Defining maximum memory for caching ♦ To define the amount of memory used for caching on your device 1. Choose Menu»Options»Page Options . 2. Select the Online tab. 3. Specify the Max. cache size on your mobile device. Note The default cache size is 256 KB. 4. Save your changes: ♦ Windows Mobile 5 or 6 — select OK . ?[...]

3. Select Delete . 4. Select OK . The selected pages are removed from the cache. Note Although the cache shows 0K used, the contents of the cache are not entirely cleared until you connect your device to the server, either by cradle synchronizing with your desktop or by modem synchronizing. Managing online cache Copyright © 2008, iAnywhere Solutio[...]

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Part VIII. M-Business Client on Symbian OS ♦ “Configuring a server connection on Windows Mobile 5 or 6, or Microsoft Smartphone” on page 205 ♦ “Using M-Business Client on Windows Mobile 5 or 6, or Microsoft Smartphone” on page 219[...]

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CHAPTER 14 Configuring a server connection on Symbian OS Contents Opening M-Business Client on your mobile device ................................................... 250 Setting server information .......................................................................................... 251 Adding a proxy server connection manually ................[...]

Opening M-Business Client on your mobile device Opening M-Business Client To access M-Business Client on your Symbian OS device, choose Applications»My Own»M-Business . Opening the Server Options dialog in place of M-Business Connect M-Business Connect is not used on Symbian OS devices, but the same functionality for managing your server connecti[...]

Setting server information Configuring a new server connection ♦ To configure a new server connection 1. From M-Business Client, choose Options»Settings»Server options . The Server Options dialog opens. 2. Start adding your server connection: Choose Options»Add . The Properties dialog is displayed. Setting server information Copyright © 2008,[...]

3. Set 1 Update During Sync to Enabled . If this setting is not enabled, M-Business Client will not contact this server when you synchronize. 4. For 2 Server Address , enter the host name, or URL, for the M-Business Server to which you want to synchronize. 5. In 3 Server Port , enter the port number for the M-Business Server. 6. In 4 User Name , en[...]

Note If you installed M-Business Client on your SD card, the Use Card checkbox will be unavailable. All content from all servers will automatically be stored on the SD card. For more information, see “Installing M-Business Client to use a secure digital (SD) card on your Microsoft OS device” on page 16 . 11. Select OK , then Yes when prompted t[...]

Updating your password After changing your password on M-Business Server, you must update the Server Options dialog with the new password. See “Changing your password” on page 47 . Note If M-Business Server is integrated with a Windows domain, your password must be the same as your Windows domain password. ♦ To update your password 1. Start M[...]

Adding a proxy server connection manually Add a proxy server connection manually either when Autodetect is unsuccessful or when some of the servers that you access should use proxy settings, while others should not. See “Configuring proxy server settings” on page 49 . If you do not know what settings to enter, contact your system administrator.[...]

3. Set 1 Use Proxy to Yes . 4. Enter your information in the 2 Address and 3 Port fields. 5. To enable user name and password protection, set 4 Use HTTP Auth to Yes . 6. In the 5 User box, enter your user name. 7. In the 6 Password box, enter your password. 8. Select OK to close the Connection tab. Configuring a server connection on Symbian OS 256 [...]

Enabling a secure connection to a server ♦ To enable a secure connection to a server 1. Start M-Business Client. 2. Choose Options»Settings»Server options . The Server Options dialog appears. 3. Select the name of your server, then choose Options»Edit . The current server options are displayed. 4. Set 7 Connection Type to Secure . Note The Sec[...]

Disabling and removing server connections To understand why you would disable or remove a server connection, see “Disabling and removing server connections” on page 54 . Disabling and re-enabling a server connection ♦ To disable or re-enable a server connection 1. In M-Business Client, choose Options»Settings»Server options . The Server Opt[...]

CHAPTER 15 Using M-Business Client on Symbian OS Contents Understanding the basics .......................................................................................... 260 Searching to find content in M-Business Client ......................................................... 266 Working with text .............................................[...]

Understanding the basics This section describes what you need to know to get started using M-Business Client. Viewing channels M-Business Client provides a browser that you can use to view channels. M-Business Client Home Page If you have added channels to your account on M-Business Server and performed a synchronization, the M- Business Client Hom[...]

Temporarily clearing a channel's contents ♦ To temporarily clear a channel's contents 1. Start M-Business Client. 2. Choose Options»Settings»Manage»Channel Manager . The Channel Manager is displayed. 3. Select the checkboxes beside the channels that you want to clear from the device, or select Select All . Note Any channel with a sel[...]

Navigating in M-Business Client Navigating between pages on a Symbian OS device As navigation tools, M-Business Client on a Symbian OS device provides a Navigate menu, plus the Server Options dialog to switch between content from different servers. URLs are underlined. Navigation options are detailed in the table below. To navigate to... Use this o[...]

Setting the billable warning option By default, M-Business Client warns you whenever you start an operation that may result in charges from your phone service provider. You can disable this warning if you do not need it, and you can re-enable it if you change your mind. ♦ To disable the billable warning option 1. Choose Options»Settings»Billabl[...]

Field Enables/disables Additional details Enable Java- Script The device to run JavaScript on pages that have not been marked with the HTML <HandheldFriendly> tag. For more information on using JavaScript, see your System Administrator. Show Java- Script Errors The device to display an error mes- sage when a JavaScript error occurs This is pr[...]

3. Select and clear the checkboxes beside your preferences. 4. Select OK to save your changes: Selecting the server that delivers content ♦ To switch servers on your mobile device when M-Business Client is configured for multiple servers 1. Start M-Business Client. 2. Choose Options»Settings»Server Options . 3. Select the server you want to swi[...]

Searching to find content in M-Business Client From within M-Business Client you can choose to search either the current channel page only, or all channel pages stored on your mobile device. Searching the current page only To search the current page only: ♦ To search the current page only 1. Start M-Business Client. 2. Choose Options»Navigate»F[...]

5. Select Find More to continue searching. When all pages have been searched, an << end of search >> message is displayed on the last search page. 6. Select a highlighted instance to go to the page and the line where the instance occurs. 7. Select the Back button to return to the results page. Searching to find content in M-Business Cli[...]

Working with text M-Business Client does not provide cut, copy, and paste functions for working with text on Symbian OS devices. Using M-Business Client on Symbian OS 268 Copyright © 2008, iAnywhere Solutions, Inc.[...]

Using HTML forms Submitting HTML forms while working offline ♦ To submit HTML forms in M-Business Client while working offline 1. Be sure you are working offline. Choose Options»Work Offline 2. Be sure you have your Go Online Automatically preference is not enabled. For instructions on setting preferences, see “Using the Preferences dialog” [...]

Note You can use the Forms Manager to view the status of the submitted form. For instructions, see “Using the Forms Manager” on page 270 . 6. Synchronize your mobile device to send the form to the website. Choose Options»Sync All when you are ready to send your submitted forms to the host web server(s). Displaying the response M-Business Serve[...]

Editing forms in the Forms Manager queue ♦ To edit a form 1. Start M-Business Client. 2. Choose Options»Settings»Manage»Forms Manager . The Forms Manager appears. 3. In the third column, select the linked title of the form. The form appears. 4. Edit the form. 5. Select the Submit button. This button might be labeled something else, like OK or [...]

Deleting forms in the Forms Manager queue ♦ To delete a form 1. Start M-Business Client. 2. Choose Options»Settings»Manage»Forms Manager . The Forms Manager appears. 3. Select the checkbox to the left of the form(s) that you want to delete. 4. Select Delete . 5. Select OK . Tip Select Delete All to delete all forms in the queue. Submitting HTM[...]

3. Select the Submit button. This button might be labeled something else, like OK or Update . The form is sent to the website, the website responds, and the response is downloaded to your mobile device. Using HTML forms Copyright © 2008, iAnywhere Solutions, Inc. 273[...]

Email integration: not supported on Symbian OS M-Business Client does not currently support email integration on Symbian OS devices. If you select a mailto: link in an HTML page, an error message is displayed. Using M-Business Client on Symbian OS 274 Copyright © 2008, iAnywhere Solutions, Inc.[...]

Phoneto integration: Launching a dialer application from a web page Use the phoneto link to launch the dialer application, with the telephone number automatically filled in, from a device web page. An example of the HTML markup for a phoneto link is as follows. <a href=phoneto:18005551212>Toll-free directory assistance</a> On your devic[...]

Synchronizing remotely on Symbian OS All synchronizations on Symbian OS are performed remotely (wirelessly). To synchronize your Symbian OS device, choose Options»Sync All . Note M-Business Client has a recoverable synchronization feature. If your remote (wireless) synchronization is interrupted, because you lose your wireless connection, for exam[...]

Browsing online Symbian OS devices have an Open Page feature that includes History and Bookmark select lists, plus an address box where you can enter a URL to open. The progress bar fills from left to right as data is received by your mobile device. It also displays a count of bytes received. If a Secure Connection icon appears beside the progress [...]

Setting bit depth for online images M-Business Client downloads online images at a default bit depth of four grays. Depending on which mobile device you use, the image quality you want, and the speed of your online connection, you may choose to download images at another bit depth, or not to download images at all. ♦ To change the bit depth on yo[...]

Managing online cache Defining maximum memory for caching ♦ To define the amount of memory used for caching on your device 1. Choose Options»Settings»Page Options . 2. Select the Online tab. 3. Specify the Max. cache size on your mobile device. Note The default cache size is 256 KB. 4. Select OK to save your changes. Deleting a page from the on[...]

4. Select OK . The selected pages are removed from the cache. Note Although the cache shows 0K used, the contents of the cache are not entirely cleared until you synchronize. Using M-Business Client on Symbian OS 280 Copyright © 2008, iAnywhere Solutions, Inc.[...]

Using on-device help You can access context-sensitive on-device help in M-Business Client. ♦ To access on-device help in M-Business Client 1. Start M-Business Client. 2. Choose Options»Help . The Help page appears, displaying the topic most closely related to what you are doing. Note On-device help is not available when you are filling in fields[...]

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Part IX. Appendix ♦ Appendix “Troubleshooting” on page 285[...]

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Appendix A Troubleshooting Contents Device synchronization .............................................................................................. 286 Channel content on device ........................................................................................ 289 Copyright © 2008, iAnywhere Solutions, Inc. 285[...]

Device synchronization Table 1. Problems with synchronizing Platform Possible cause/steps to take Problem: You do not connect to M-Business Server when you synchronize your device. All M-Business Connect is not configured properly. Verify that your settings are correct. If you are not sure your settings should be, contact your system administrator.[...]

Platform Possible cause/steps to take Palm OS, Windows Mobile 5, or Microsoft Smart- phone The M-Business Connect conduit is disabled in Mi- crosoft ActiveSync. To enable the M-Business Connect conduit in Microsoft ActiveSync: 1. Disconnect your device from your desktop computer, then reconnect it. 2. Open ActiveSync, then choose Tools»Op- tions .[...]

Platform Possible cause/steps to take Palm OS Your Auto-off after preference is set too low for the pages you are downloading. If you plan to download a large page to your device, set the Auto-off after preference on your device to two minutes or higher. To do this, tap the Menu silk- screen icon, then tap the Prefs icon. In the Auto-off after fiel[...]

Channel content on device Table 2. Channel content not appearing on device Platform Possible cause/steps to take Problem: You do not see the channels you expected after installing M-Business Client on your device All You have just installed M-Business Client on your mobile device. After syncing to install M-Business Client, you need to sync a secon[...]

Platform Possible cause/steps to take All You do not have M-Business Connect installed on your desktop. On your desktop computer, look in Start»Pro- grams»M-Business Client for the M-Business Con- nect application. If you do not have M-Business Connect installed, you will need to reinstall M- Business Client. See “Installing M-Business Cli- ent[...]

Index A about this guide User Guide for M-Business Anywhere Client, ix accessing M-Business Connect desktop help, 56 M-Business Server user account, 42 secure channels, 68 accounts user, existing account with multiple devices, 26 user, on M-Business Server, 42 user, on multiple servers, 71 user, using existing account with multiple computers, 26 us[...]

managing online, Microsoft Smartphone, 244 managing online, Palm OS, 121 managing online, Symbian OS , 279 managing online, Windows Mobile 5 , 244 managing online, Windows Mobile 6 , 244 managing online, Windows Mobile Pocket PC, 161 managing online, Windows XP , 201 maximum online, all devices, 78 maximum online, Microsoft Smartphone, 223, 244 max[...]

settings, Sync Only, 61 settings, Title, 59 sync only, 61 troubleshooting, 289 URL (Location setting), 59 viewing, Microsoft Smartphone, 220 viewing, Palm OS, 94 viewing, Symbian OS, 260 viewing, Windows Mobile 5, 220 viewing, Windows Mobile 6, 220 viewing, Windows Mobile Pocket PC, 138 viewing, Windows XP, 178 clearing channel content, Microsoft S[...]

off-site links, 61 conventions M-Business Anywhere documentation formatting, xii M-Business Anywhere documentation graphics conventions, xii cookies authentication for forms, 73 cache, 79 copy ( see copying and pasting) copying ( see copying and pasting) copying and pasting Microsoft Smartphone, 230 Palm OS, 104 Windows Mobile 5, 230 Windows Mobile[...]

Windows Mobile 5, 233 Windows Mobile 6, 233 Windows Mobile Pocket PC, 150 Windows XP, 190 documentation focus, User Guide, x M-Business Anywhere documentation set, xiii providing feedback, xv downloading images, all devices, 59 images, Microsoft Smartphone, 223 images, Palm OS, 97 images, Symbian OS, 263 images, Windows Mobile 5, 223 images, Window[...]

Firefox desktop computer requirements, Microsoft Smartphone, 10 desktop computer requirements, Palm OS, 5 desktop computer requirements, Windows Mobile 5, 8 desktop computer requirements, Windows Mobile 6, 9 desktop computer requirements, Windows Mobile Pocket PC, 6 desktop computer requirements, Windows XP, 7 Follow Off-Site Links channel setting [...]

Windows Mobile 5, 221 Windows Mobile 6, 221 Windows Mobile Pocket PC, 139 Windows XP, 179 frequency synchronization, 61 full screen option Microsoft Smartphone, 223 Palm OS, 97 Symbian OS, 262 Windows Mobile 5, 223 Windows Mobile 6, 223 Windows Mobile Pocket PC, 141 fully qualified host name server connection, configuring, 44 G graphics ( see also [...]

infrared (IR) port IrDA standard required, Palm OS, 115 installing M-Business Client, 15 M-Business Client with existing account, 26 M-Business Client with self-registration, 19 M-Business Client, with secure digital (SD) card on Microsoft OS devices, 16 M-Business Client, with secure digital (SD) card on Symbian OS devices, 18 installing M-Busines[...]

device synchronization problems, troubleshooting, 286 hardware keyboard support, 70 installing, 15 installing with existing account, 26 installing with self-registration, 19 landscape mode support, 70 NT domain integration, 26 on-device help on Windows Mobile Pocket PC, 163 secure digital (SD) card support on Microsoft OS devices, 16 secure digital[...]

installing on desktop computer with self- registration, 19 M-Business Connect conduit, disabling, 216 maximum memory, setting, 244 navigating, 222 navigating between pages, 222 navigating within page, 223 online cache, deleting page, 244 online cache, managing, 244 opening M-Business Client, 206 opening M-Business Connect on device, 206 options, se[...]

server connection, setting, 85 server connection, updating password, 87 starting M-Business Client, 84 synchronizing by infrared port, 115 synchronizing remotely, 114 synchronizing via modem, 114 system requirements, 5 system requirements, desktop computer, 5 system requirements, device, 6 uninstalling from desktop computer, 33 uninstalling from de[...]

Forms Manager, using, 233 forms, displaying response, 233 forms, submitting while offline, 232 forms, submitting while online, 235 full screen option, 223 hardware keyboard on device, 220 home page on device, 220 installing on desktop computer with existing account, 26 installing on desktop computer with self- registration, 19 M-Business Connect co[...]

searching content, 228 secure digital (SD) card, using with existing server connection, 209 secure digital (SD) card, using with new server connection, 207 selecting server, 227 server connection, configuring, 207 server connection, disabling, 216 server connection, disabling and removing, 216 server connection, existing, 209 server connection, pro[...]

system requirements, Microsoft ActiveSync, 6 tabbing, 140 uninstalling from desktop computer, 33 uninstalling from device, 34 using M-Business Client, 137 working with text, 147 M-Business Client on Windows Vista ( see M-Business Client on Windows XP) M-Business Client on Windows XP ( see also M-Business Client) ( see also M-Business Client on all [...]

Windows Mobile Pocket PC, using M-Business Client, 137 Windows XP, configuring server connection, 167 Windows XP, using M-Business Client, 177 M-Business Connect about, 4 desktop help, 56 on-device help, using, 163 password, changing on Microsoft Smartphone, 210 password, changing on Palm OS, 87 password, changing on Symbian OS, 254 password, chang[...]

clearing, Windows Mobile Pocket PC, 139 clearing, Windows XP, 179 saving, all devices, 59 memory card ( see secure ditital (SD) card) Microsoft ActiveSync Microsoft Smartphone, 10 troubleshooting problems with M-Business Connect conduit, 286 Windows Mobile 5, 8 Windows Mobile Pocket PC, 6 Windows XP, 7 Microsoft Internet Explorer desktop computer r[...]

Ethernet card, Windows Mobile 6, 240 Ethernet card, Windows Mobile Pocket PC, 157 infrared port, Palm OS, 115 modem, Palm OS, 114 modem, Windows Mobile 5, 239 modem, Windows Mobile 6, 239 modem, Windows Mobile Pocket PC, 156 Windows XP, 196 Nokia PC Suite Symbian OS, 12 NT domain integration installing M-Business Client with an existing account, 26[...]

passwords authentication for forms, 73 changing in M-Business Connect on Microsoft Smartphone, 210 changing in M-Business Connect on Palm OS, 87 changing in M-Business Connect on Symbian OS, 254 changing in M-Business Connect on Windows Mobile 5, 210 changing in M-Business Connect on Windows Mobile 6, 210 changing in M-Business Connect on Windows M[...]

page content, all devices, 46 page content, Microsoft Smartphone, 243 page content, Palm OS, 119 page content, Symbian OS, 277 page content, Windows Mobile 5, 243 page content, Windows Mobile 6, 243 page content, Windows Mobile Pocket PC, 159 page content, Windows XP, 199 server connection, Microsoft Smartphone, 210 server connection, Palm OS, 87 s[...]

Symbian OS, using with existing server connection, 253 Symbian OS, using with new server connection, 251 Windows Mobile 5, using with existing server connection, 209 Windows Mobile 5, using with new server connection, 207 Windows Mobile 6, using with existing server connection, 209 Windows Mobile 6, using with new server connection, 207 Windows Mob[...]

server connection, Windows Mobile Pocket PC, 127 server connection, Windows XP, 169 synchronization frequency, 61 setting up ( see also configuring) ( see also installing) M-Business Client on desktop computer, 41 M-Business Client server connection, all devices, 44 proxy server, all devices, 49 secure server connection, all devices, 53 showing ( s[...]

securely, all devices, 53 securely, Microsoft Smartphone, 215 securely, Palm OS, 90 securely, Symbian OS, 257 securely, Windows Mobile 5, 215 securely, Windows Mobile 6, 215 securely, Windows Mobile Pocket PC, 132 securely, Windows XP, 174 tables, Microsoft Smartphone, 223 tables, Palm OS, 97 tables, Symbian OS, 263 tables, Windows Mobile 5, 223 ta[...]

channels, Windows Mobile 6, 220 channels, Windows Mobile Pocket PC, 138 channels, Windows XP, 178 pending forms, 72 viewing online content ( see browsing online) W Web browser ( see browser) ( see M-Business Client) Windows ( see Microsoft Windows) Windows CE ( see M-Business Client on Windows Mobile Pocket PC) Windows Mobile 5 ( see M-Business Cli[...]

314[...]