Tandberg Data 150 MXP manual

User Manual Software version L2.0 D13640.02 This document i s not to be reproduced in whole or in par t without permission in writing from:[...]

User Manual Trademarks and Copy right All rights reserved. This document contains inform ation that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transm itted, in any form, or by any means, electronically , mechanically , by photocopy ing, or otherwi s e, without th e prior written permi[...]

User Manual Environmental Issues Thank y ou f or buy ing a product, which contributes to a reduction in po llution, an d thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution . Our products have either none or few consumable parts (chem icals, toner, gas, paper). Our products are low [...]

User Manual Operator Safety Summary For yo ur protection, please read these safety instructions c ompletely before operating the equipment and keep this m anual for future ref erence. The inform ation in this summ ary is intende d for operators. Caref ully observe all warnings, precaution s and instructions both on the apparatus and in the operati [...]

User Manual prong is provided for y our saf ety . If the provided plu g does not fit into y our outlet, consult an electrician.  Power-Cord Protection - Route the power cord so as to avoid i t being w alked on or pinched by items placed upon or against it, p aying particular atte ntion to the pl ugs , receptacles, and the point w here the cor[...]

User Manual Precautions When installing th e TANDBERG 150 MXP, be aware of the follow ing issues:  Never install comm unication wi r ing during a li ghtning storm .  Never install jacks f or com m unication cables in w et locations unless the jack is specifically des igned for wet location s.  Never touch uninstalled com municatio[...]

Table of Contents 1 TANDBERG 15 0 MXP ............................. ............................. ............................. ........................... 1 1.1 At a Glance ........................................ ............................. ............................. .......................... 2 1.2 Unpack ing and Mountin g .................[...]

1 TANDBERG 150 MXP 1 1 T ANDBER G 150 MXP Main F eatures:  H.323/IP bandw idth up to 512kbps  Simplified and easy to use m enu  DES and AES Encr y ption  SIP  Integrated Expressway ™ firewall traversal technology  Automatically s election betw een: H.261, H.263 and H.264 / G.711, G.722 and G.722.1  Qualit[...]

1 TANDBERG 150 MXP 2 1.1 At a Glance 1. Camera The cam era has m anual tilt and focus. Turn the lens to adjust focus. ( Tip! Press Selfview first to see y our video picture). Tilt the cam era by manually adjusting the tilt ang le with the wheel to the right of the lens. 2. Micropho ne (located at the top of the product) 3. LCD Mo nitor 4. Handset H[...]

1 TANDBERG 150 MXP 3 Use the Camera lens cap at the back side of the product to cover the lens when the product is not in use. The cam era lens cap protects the lens and also assures you from involuntary broadcasting of yo ur video image. 7. Keypad The k ey pad contains all the keys y ou need to control the sy stem . See chapter 2.1 The Key pad for[...]

1 TANDBERG 150 MXP 4 1.2 Unpacking and Mounting Unpacking the system The system lies fully assem bled in the box. Remove the accessories box and carefully l if t the system out of the box. To protect the cam era lens while in stalling, it i s recom m ended to keep the cam era lens cap on. In the accessories box you find:  LAN cable  Pow[...]

1 TANDBERG 150 MXP 5 1.3 Connecting Cables Connect the cables as show n on the figu re: 1. Plug for handset (optio nal) Handset is not included w ith the TANDBERG 150 MXP, but is an accessory device. Cont act y our T ANDBERG representative for m ore inform ation. 2. Plug for headset (option al) The T ANDBERG 150 MXP has a 2.5mm 3-pole mini-jack con[...]

1 TANDBERG 150 MXP 6 4. LA N 1 5. LA N 2[...]

1 TANDBERG 150 MXP 7 1.4 Sy stem Configuration Before y ou begin it i s recom m ended to configure y our system. Navigate through the settings using the arrow key s and OK. Remem ber to press the Save button on the bo ttom of each menu to save y our changes. Press Canc el (x) to return to the previous Menu. General configuration: 1. Open the Genera[...]

8 2 General Use Wake up the system W hen all c ables are connected as described in chapter 1.3 Connecting Cabl es , the sy s tem is ready f or use. The Welcom e Screen W hen the sy stem is powered, y ou will see the welcome screen. Your dial in n umber is displayed in the upper right corner. The on-hook telephone icon tell s y ou that y ou are curr[...]

2 General Use 9 2.1 The Key pad 1. Number keys Use Num ber keys to dial video numbers. Use the star k ey to get the dot sign when dia ling an IP number. W hen y ou are in an input field where letters are required, the sy s tem automatically goes to letter mode. W riting letters works like on a m obile phone. P r ess the key that corresponds to y ou[...]

2 General Use 10 Press Phone Book to open the sy stem s phone book . Store and recall y our video contacts via the system Phone Book for easy pla c em ent of calls (see chapter 2.6 Phone Book for m ore inform ation). 5. End Call Use the red End Call key to end the current call. 6. Soft keys For future releases. 7. Selfview Selfview d is play s the [...]

2 General Use 11 19. Speaker Press Speaker to activate the speaker. T he Speaker k ey is lit when the speaker is active. Press Speaker again to turn the speaker off . 20. Cancel Cancel takes you back one step in the menu sy s tem. Us e Cancel also to delete characters in an input field.[...]

2 General Use 12 2.2 On Screen Indicators The system has a number of icons signaling dif ferent settings: Microph one Off This indicator is shown when th e microphone is turned off . Press the Mic off button again to turn the microphone back on. Privacy This indicator is shown when th e Privacy k ey on the k ey pad is activated. No cam era images a[...]

2 General Use 13 2.3 Navigation A rrow keys and OK Navigate in the menu with arrow key s . The orange selector on screen shows the selected item. Press OK to select. Back/Cancel button The X button in the menu corres ponds with the X key on the rem ote.[...]

2 General Use 14 2.4 Make a Call To open the call menu, do one of t he follow ing:  Press the green button on the key pad  Press a num ber key  Press the speaker button on the key pad  Press the headset button (remem ber to plug in y our headset firs t)  Lift up the handset (handset is accessory dev ice with TANDBERG 1[...]

2 General Use 15 2.4.1 Make Video Call How to make a video call: 1. Press the green key on the key pad (or any of the other possibil ities m entioned in chapter Make a Call) to open the Call menu. 2. Dial a vi deo number m anually , see details below, or select a conference participant from the Phone Boo k, see 2.7 Phone Book for details. 3. Press [...]

2 General Use 16 2.4.2 Make Telephone Call The T ANDBERG sy s tem has gr eat audio- as wel l as video perform ance. Use the system both as a videophon e and a telepho ne! How to make a telephone call: 1. Press the green key on the key pad (or any of the other possibil ities m entioned in chapter Make a Call) to open the Call menu. 2. Dial a telep h[...]

2 General Use 17 2.4.3 Call Settings The field on the right in the call m enu display s Call Settings. Call Settings gives y ou the opportunity to specify Call Ty pe and Bandwid th. How to use Call Settings: 1. Press the green key on the key pad (or any of the other possibil ities m entioned in chapter Make a Call) to open the Call menu. 2. Move th[...]

2 General Use 18 Use Set as Default If you want to change th e default Call Setti ngs, m ak e the desired changes to the Call Sett ings and Press Set as Default. Press OK to Save. These settings will now be the default settings for all future manually d ialed calls.[...]

2 General Use 19 2.5 Answer an incoming Call How to answer an incoming call: 1. To accept an incom ing call, press the green key or press OK when the Accept button on screen is selected. 2. To rejec t and incoming call, press the red key or press OK when the Reject button o n screen is selected. A lternativ e ways to answer a call are:  Press[...]

2 General Use 20 2.6 End Call How to end a call: 1. Press the red key on the key pad. A dialog box appears on the screen. 2. Press the red key on the key pad again or OK to confirm that y ou want to end the call. Press Cancel to continue the call. If you are using the handset, y ou can end the call by hanging up.[...]

2 General Use 21 2.7 Phone Book The local Phone Book stores up to 200 contacts. Using the Phone Book is time saving and mak es sur e y ou do not inadvertently call the wrong n um ber. The contacts are s orted alphabeticall y. Navigat e the phone book with arrow keys or letter key s, searching on the first letter (like on a mobile/cellular phone). P[...]

2 General Use 22 2.7.1 Global Phon e Book If your sy stem is connected to an external managem ent system like the TANDBERG Management Suite (TMS), it is possible to use a central contact list from the m anagem ent system. These contacts can not be changed locall y by the system, only f rom the managem ent system. If you need to modify a number befo[...]

2 General Use 23 2.7.2 New Select the New button to make a new contact. You can store up to 200 contacts in y our local phone book. To m ak e a new contact, y ou mus t specify a Name and Number. Use the num ber and letter key s on the remote control (in the Name f ield y ou will automatically write letters, in the number f ield y ou will aut omatic[...]

2 General Use 24 2.7.3 Edit To edit a contact, highlight th e contact and press arrow left. Press arrow key dow n to select the Edit button. In the edit w indow y ou can edit Nam e, Call Typ e, Net, Num ber and Bandwidth. P r ess OK to save.[...]

2 General Use 25 2.7.4 Delete To delete a contact, highlight the contact and press arrow left. Press arrow key dow n to select the Delete button and press OK. Confirm by pressing OK agai n.[...]

26 3 Administrator Settings Settings contain al l the settings of the sy stem . Mak ing changes to Settings w ill change the behaviour of the sy stem . A dminist rator Settings contain:  General  Audio  Security  Network  Diagnostics  Restart[...]

273 Administrator Settings 27 3.1 General Settings W hen instal ling the sy stem , go through the General Setti ngs menu to ensure that you h ave the right settings for yo ur system, see chapter 1.4 Sy stem Configuration . General Settings contain:  Language  Sy stem Nam e  Autoanswer  Max Call Length  Global Phone B o[...]

283 Administrator Settings 28 3.1.1 Language The system supports 13 diff erent languages for its on-screen m enus; English, German, Frenc h, Norwegian, S wedish, Ital ian, Spani sh, Portuguese, Chinese Simplified, Chinese Traditional, Japanese, Russian and Korean. Sel ect the preferred language and press OK to save.[...]

293 Administrator Settings 29 3.1.2 Sys tem Name Sy stem Nam e is blank by default. Sy stem nam e can be alphanumeric and up to 50 characters long. Follow the installation procedure to enter a Sy stem Nam e.[...]

303 Administrator Settings 30 3.1.3 A utoansw er The auto answer setting decides whe ther an incoming call is put through automatically or manually. On The system will automatically answer all incoming calls. On+ Mic Off The system will automatically answer all incoming calls and switch the microphone off when the call is connected. Press Mic Off t[...]

313 Administrator Settings 31 3.1.4 Max Call Length This feature will automatically end both incoming and outgoing calls whe n the call tim e exceeds the specified Max Call Length. Ma x Call Length can hav e the followi ng values: 0-999 (minutes), where 0 means off .[...]

323 Administrator Settings 32 3.1.5 Global Phon e Book Settings Global On Global Phone B ook is available in the menu. Off Global Phone B ook is hidden from the menu and is unavailable for users. IP address Enter the IP address of the managem ent system that provides the Ph one Book. Path The Path indicates the function of the managem ent system.[...]

333 Administrator Settings 33 3.2 Audio A udio contains the settings:  TT Y (Text telephone)  Alert Tones and Volume[...]

343 Administrator Settings 34 3.2.1 TTY (Text telephone) A TT Y is a special d evice that lets peop le who are de af, hard of hearing, or speech-im paired use the telephone t o comm unicate, by al lowing them to type mes sages back and forth to one another instead of talking and listening. A T T Y is required at b oth ends of the conversation in or[...]

353 Administrator Settings 35 3.2.2 A lert Tones and Volume Video Call A lert To ne and Teleph one A lert T one To help distinguish betw een incom ing video calls and ordi nar y telephone calls, it is recomm ended to use different ringing tones for video calls and tele phone calls. A lert Volume You may c hange the vol um e level for the selected r[...]

363 Administrator Settings 36 3.3 Security Security contains the settings:  Encryp tion  Encryp tion Mode  Administrator Password  IP Access Password  Access Code[...]

373 Administrator Settings 37 3.3.1 Encry ption (Country s pecific) A uto The system will try to set up calls using encry ption. If the far end system supports encr y ption (AES or DES), the call w ill be encrypted . If not, the call wi ll proceed wi thout encry ption. If the far end supports encryp tion, the sy s tems will initiate en crypti on af[...]

383 Administrator Settings 38 3.3.2 Encry ption Mo de A uto The system will try to use the mos t secure encryption - A ES, dependent on the capabilities of the other sites. If all the other sites do not support AES-encry ption, DES encry ption will be t ried. A ES The system will try to use AES with 128 bits encry ption when setting up call s . If [...]

393 Administrator Settings 39 3.3.4 IP A ccess Pas sw ord By setting an IP Access Password on the system, all access to the sy stem using IP (Telnet, FTP and W EB) requires a pass word. This password can be enabled from telnet or data port using the com mand: ippassword <ip-password>. The default IP password is "TANDBERG". To rem ov[...]

403 Administrator Settings 40 3.3.5 A ccess Code An access code will help y ou control the use of the system. All users m ust enter a code to identify themselves and the call wil l be charged on their account. Access Codes are handy for group systems where there are more users or divisions that share the costs of using the sy stem . Acces s Code ca[...]

413 Administrator Settings 41 3.4 Netw ork The netw ork menu cont ains:  IP Settings  H.323 Settings  SIP Setting s  SNMP Setting s[...]

423 Administrator Settings 42 3.4.1 IP Settings Remem ber to restart the system af ter mak ing changes to IP Settings. Changes in IP Settings menu will not hav e any eff ect before the system is restarted. IP-assignment DHCP (Dy nam ic Host Conf iguration Protocol) can be selected w hen a DHCP server is present. DHCP IP-address, IP-subnet m ask and[...]

433 Administrator Settings 43 By setting an IP Access Password on the system, all access to the sy stem using IP (Telnet, FTP and W EB) requires a pass word. The default IP Access Password is “ TANDBERG ” .[...]

443 Administrator Settings 44 3.4.2 H.323 Settings E.164 a lias This is the E.164 address of the system. The E.164 address is equivalent to a tel ephone num ber, som etimes c ombined with access codes. Valid characters are 0-9,* and #. W hen using a gatekeeper, the system will send a m es sage to the gatekeeper containing both t he E.164 address an[...]

453 Administrator Settings 45 Call Manager Address This is the call manager IP-address that is used if y ou specif y H.323 Call Setu p: Call Manager. A dvanced H.323 S ettings The Advanced H.323 Setting s only have an effec t if they are s upported by your IP infrastructure. NA T NAT, Network Address T ranslation, is used in small LAN ’ s, often [...]

463 Administrator Settings 46 Audio Video Data Signalin g 4 4 3 6 IP Type of Service (TOS) helps a router select a routing path when multiple paths are av ailable. Delay Tells the router to minim ize the de lay . Throughput Tells the router to max imize the throughput. Reliability Tells the router to max imize the reliabi lity. Cost Tells the route[...]

473 Administrator Settings 47 3.4.3 SIP Settings Proxy Settings To be able to mak e a call with an E.164 ali as or user nam e, Proxy mus t be set to On and an Outbound Proxy IP-address mus t be specified. Outbound Proxy uses alias to look up the far end IP-address. Use Proxy On The system will use Outbound P roxy for outgoing calls Off Outbound Pro[...]

483 Administrator Settings 48 Port Set the desired Registrar port wh en not using the standard port 5060. Full Name This is the nam e that wil l be display ed in your URL. Example: "Eric Harper" eric.harper@exam ple.com Username This is your username or you r E.164 number in y our URL. Example: "Eric Harper" eric.harper@exam ple[...]

493 Administrator Settings 49 3.4.4 SNMP Settings SNMP Settings SNMP Trap Host identifies the IP-address of the SNMP manager. SNMP (Simple Network Management Protocol, SNMP Ver 1) is used for monitoring and configuring of differ ent entities in a network. The system's SNMP Agent responds to requests from SNMP Managers (a PC program etc .). SNM[...]

503 Administrator Settings 50 3.5 Diagnostics Diagnostics contain:  Sy stem Inf orm ation  Call Status[...]

513 Administrator Settings 51 3.5.1 Sys tem Information Select Sy stem Inform ation to view sy stem numbers , line status, software version and othe r useful inform ation. System Information contains: Sy stem Nam e My IP Num ber My IP Address Gatekeeper Software Version Serial No MAC address Ethernet Speed P C Ethernet Speed S W[...]

523 Administrator Settings 52 3.5.2 Call Status Comprehensive inform ation about the call i s available through the Call S tatus window. The menu has two columns, one for transm itted and one for received audio/vi deo information.[...]

533 Administrator Settings 53 3.6 Restart Restart the system by pres sing the Restart button. Y ou are prom pted with a dial og box s ay ing: Do y ou want to restart the sy stem ? Press OK to restart, press Canc el (X) to abort.[...]

54 4 Appendices Appendix 1: Declaration of Conform ity[...]

4 Appendices IVCi 4.1 Appendix 1 Declaration of Conformit y Contact y our T ANDBERG representative for a Declaration of Conform ity .[...]