Toshiba TECRA M4 manual

[CONFIDENTIAL] 1 Toshiba Personal Computer TECRA M4 Maintenance Manual TOSHIBA CORPORATION File Number 960-521[...]

ii [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) Copyright © 2005 by Toshiba Corporation. All rights reserv ed. Under the copyright laws, this manual cannot be reproduced in any form without the pr ior written permission of Toshiba. No patent liability is assumed, with respect to the use of the information contained herein. Toshiba TECRA[...]

TECRA M4 Maintenance Manual (960- 521) [CONFIDENTIAL] iii Preface This maintenance manual describes how to pe rform hardware service maintenance for the Toshiba Personal Computer TECRA M4, referred to as TECRA M4 in this manual. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units ([...]

iv [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Satellite R10 s ystem unit and each FRU. Chapter 2 Troubleshooting Procedures e xplains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagno[...]

TECRA M4 Maintenance Manual ( 960- 521) [CONFIDENTIAL ] v Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronym s are enclosed in parentheses following their definition. For example: Read Only Memory (R[...]

vi [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) Table of Contents Chapter 1 Hardware Overview 1.1 Features .................................................................................................................. .... 1-1 1.2 2.5-inch Hard Disk Drive ...............................................................................[...]

TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] vii 2.17 Wireless LAN Troubleshooting ............................................................................... 2-55 Chapter 3 Tests and Diagnostics 3.1 The Diagnostic Test ................................................................................................... 3-1 3.2 Executi[...]

viii [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) 3.30 SETUP .................................................................................................................... 3-88 Chapter 4 Replacement Procedures 4.1 Overview ..............................................................................................................[...]

TECRA M4 Maintenance Manual ( 960- 521) [CONFIDENTIAL ] ix 4.30 LCD harnesses & Wireless LAN/Bluetooth antennas ............................................ 4-71 4.31 Hinge switch Board................................................................................................. 4-76 4.32 Fluorescent Lamp.....................................[...]

x [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521)[...]

[CONFIDENTIAL] Chapter 1 Hardware Overview[...]

1 Hardware Overview 1-ii [ CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) 1 Hardware Overview[...]

1 Hardware Overview TECRA M4 Maintenance Manua l (960- 521) [ CONFIDENTIAL] 1-iii Chapter 1 Contents 1.1 Features .................................................................................................................. .... 1-1 1.2 2.5-inch Hard Disk Drive ...................................................................................[...]

1 Hardware Overview 1-iv [ CONFIDENTIAL ] TECRA M4 Maintenance Manua l ( 960- 521) Figures Figure 1-1 Front of the computer..................................................................................... 1-5 Figure 1-2 System un its configuration ............................................................................ 1-6 Figure 1-3 System[...]

1 Hardware Overview TECRA M4 Maintenance Manua l (960- 521) [ CONFIDENTIAL] 1-v Table 1-17 AC adapter specifications ............................................................................ 1-35[...]

1.1 Features 1 Hardware Overview TECRA M4 Maintenance Manual ( 960- 521) [CONFIDENTIAL ] 1-1 1 Features 1.1 Features The TECRA M4 is an ultra thin and lightweight tablet PC realizing cable-less environment on a table by wireless function with a Intel ® Mobile Pentium ® -M processor realizing high performance.  Microprocessor Microprocessor tha[...]

1 Hardware Overview 1.1 Features 1-2 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l ( 960- 521)  Selectable Bay Supporting hot-swap with DVD-ROM driv e, DVD-ROM & CD-R/RW drive, DVD Super Multi drive, 2 nd HDD adapter and 2 nd battery.  USB FDD 3.5 inch USB FDD supports 720KB/1.44MB formats.  Display Display swivels automatically 0/90/18[...]

1.1 Features 1 Hardware Overview TECRA M4 Maintenance Manual ( 960- 521) [CONFIDENTIAL ] 1-3  USB (Universal Serial Bus) Three USB ports are usable. The ports comply with the USB2.0 standard, which enables data transfer speeds 40 times fast er than USB1.1 standard. USB1.1 is also supported.  PC card slot The PC card slot (PCMCIA) accommodates[...]

1 Hardware Overview 1.1 Features 1-4 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l ( 960- 521)  Wireless LAN Wireless LAN Card can be equipped w ith mini-PCI slot. Based on IEEE802.11b/g, a/b/g with 2.45GHz/5.0GHz Dual-band antenna.  i.LINK (IEEE1394) This port enables high-speed data transfer directly from external devices such as digital vid[...]

1.1 Features 1 Hardware Overview Figure 1-1 shows the front of the computer and Figure 1-2 shows the system units configuration. Figure 1-1 Front of the computer TECRA M4 Maintenance Manual ( 960- 521) [CONFIDENTIAL ] 1-5[...]

1 Hardware Overview 1.1 Features Figure 1-2 System units configuration 1-6 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l ( 960- 521)[...]

1.1 Features 1 Hardware Overview Figure 1-3 shows the system block diagram. Figure 1-3 System Block Diagram TECRA M4 Maintenance Manual ( 960- 521) [CONFIDENTIAL ] 1-7[...]

1 Hardware Overview 1.1 Features 1-8 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l ( 960- 521) The PC contains the following components.  CPU ¾ Intel ® Mobile Pentium ®-M Processor 1.60GHz (Processor Number ; 730) 1.73GHz (Processor Number ; 740) 1.86GHz (Processor Number ; 750) 2.00GHz (Processor Number ; 760) 2.13GHz (Processor Number ; 770)[...]

1.1 Features 1 Hardware Overview TECRA M4 Maintenance Manual ( 960- 521) [CONFIDENTIAL ] 1-9  PCI chipset This gate array incorporates the following elem ents and functions Intel 915PM (North Bridge) - Dothan Processor System Bus Support - System Memory Interface - Memory Control: supports DDR333, DDR2-400/DDR2-533 2Gbmax. - Graphics I/F: x16 PC[...]

1 Hardware Overview 1.1 Features 1-10 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521)  GPU controller (Internal graphic controller) - VRAM 64/128MB - PCI Express interface - LCD I/F LVDS 2ch - S-video support  Batteries The main battery is a det achable lithium -ion main battery (10.8V, 4700mAh, 6 cell) and the RTC battery is a lithiu[...]

1.2 2.5-inch Hard Disk Drive 1 Hardware Overview 1.2 2.5-inch Hard Disk Drive A compact, high-capacity SATA HDD with a he ight of 9.5mm contains a 2.5-inch magnetic disk and magnetic heads. Figure 1-4 shows a view of the 2.5-inch HDD and Tables 1-1 list the specifications. Figure 1-4 2.5-inch HDD Table 1-1 2.5-inch HDD Specification (1/2) Specifica[...]

1 Hardware Overview 1.2 2.5-inch Hard Disk Drive 1-12 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) Table 1-1 2.5-inch HDD Specifications(2/2) Specifications Items TOSHIBA HDD2D30BZ K01 Outline Width (mm) 100 dimensions Height (mm) 9.5 Depth (mm) 69.85 Weight (g) 98 Storage size (formatted) 100GB Speed (RPM) 5400 Data transfer speed (MB/s[...]

1.3 Optical Drive 1 Hardware Overview 1.3 Optical Drive 1.3.1 DVD-ROM Drive The DVD-ROM drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CD/DVD- ROM and CD-R/RW and DVD-RAM (read-only). The DVD-ROM drive is shown in Figure 1-5. Th e dimensions and specifications of the DVD-ROM & CD-R/RW drive are described in Table 1-2, Table 1-3[...]

1 Hardware Overview 1.3 Optical Drive 1-14 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) Table 1-3 DVD-ROM drive specifications (1/2) Drive Specification Parameter TSST (G8CC0002B410) Read DVD-ROM(Single-L) MAX 8x(CAV) [MAX 10816KB/s] DVD-ROM(Double-L) MAX 6x(CAV) [MAX 8112KB/s] DVD-R/-RW MAX 4x(CAV) [MAX 5408KB/s] DVD+R/+RW MAX 4x(CAV) [[...]

1.3 Optical Drive 1 Hardware Overview TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 1-15 Table 1-3 DVD-ROM drive specifications (2/2) Drive Specification Parameter TEAC (G8CC0002E410) Read DVD-ROM MAX 8x(CAV) [MAX 4594KB/s] DVD-VIDEO MAX 4x(CAV) [MAX 2297KB/s] DVD-R/RW MAX 8x(CAV) [MAX 4594KB/s] DVD-RAM(4.7GB) MAX 5x(CAV) [MAX 3246KB/s] D[...]

1 Hardware Overview 1.3 Optical Drive 1.3.2 DVD-ROM & CD-R/RW Drive The DVD-ROM & CD-R/RW drive accommodates e ither 12 cm (4.72-inch) or 8 cm (3.15- inch) CD/DVD-ROM and CD-R/RW. The DVD-ROM & CD-R/RW drive is shown in Figure 1-6. The dimensions and specifications of the DVD-ROM & CD-R/RW dr ive are described in Table 1-4, Table 1-[...]

1.3 Optical Drive 1 Hardware Overview TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 1-17 Table 1-5 DVD-ROM & CD-R/RW drive specifications (1/2) Drive Specification Parameter PCC (G8CC0001X411) Read DVD-ROM MAX 8x(CAV) [MAX 10800 KB/s] CD-ROM MAX 24x(CAV) [MAX 3600 KB/s] Write CD-R 4x/8x(CLV ), 16x(PCAV), MAX24x(CAV) CD-RW 4x(CLV) High[...]

1 Hardware Overview 1.3 Optical Drive 1-18 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) Table 1-5 DVD-ROM & CD-R/RW drive specifications (2/2) Drive Specification Parameter TEAC (G8CC0001Y411) Read DVD-ROM MAX 8x(CAV) [MAX 10800 KB/s] CD-ROM MAX 24x(CAV) [MAX 3600 KB/s] Write CD-R 4x/10x(CLV), 16x(CAV), MAX 24x(CAV) CD-RW 4x(CLV) Hig[...]

1.3 Optical Drive 1 Hardware Overview 1.3.3 DVD Super Multi Drive The DVD Super Multi drive accommodates eith er 12 cm (4.72-inch) or 8 cm (3.15-inch) CD/DVD-ROM, CD-R/RW, DVD±R/±RW and DVD-RAM. The DVD Super Multi drive is shown in Figure 1- 7. The dimensions and specifications of the DVD Super Multi drive are described in Table 1-6, Table 1-7. [...]

1 Hardware Overview 1.3 Optical Drive 1-20 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) Table 1-7 DVD Super Multi drive specifications (1/2) Drive Specification Parameter PCC (G8CC00021410) Read(KB/s) DVD-ROM MAX 8x(CAV) [MAX 10800 KB/s] CD-ROM MAX 24x(CAV) [MAX 3600 KB/s] Write CD-R 4x/8x (CLV), 24x (ZCLV) CD-RW 4x (CLV) High Speed CD-R[...]

1.3 Optical Drive 1 Hardware Overview TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 1-21 Table 1-7 DVD Super Multi dr ive specifications (2/2) Drive Specification Parameter PCC(G8CC0002F412 ) Read(KB/s) DVD-ROM MAX 8x(CAV) [MAX 10800 KB/s] CD-ROM MAX 24x(CAV) [MAX 3600 KB/s] Write CD-R 4x/8x (CLV), 24x (ZCLV) CD-RW 4x (CLV) High Speed CD-[...]

1 Hardware Overview 1.3 Optical Drive 1.3.4 DVD Super Multi Drive (Double-layer) The DVD Super Multi drive (Double-layer) accomm odates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CD/DVD-ROM, CD-R/RW, DVD±R/±RW, DVD-RAM and DVD+R (Double- layer). The DVD Super Multi drive (Double-layer) is shown in Figure 1-8. The dimensions and specifications o[...]

1.3 Optical Drive 1 Hardware Overview TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 1-23 Table 1-9 DVD Super Multi drive (Double-layer) specifications (1/3) Drive Specification Parameter PCC (G8CC00021411) Read(KB/s) DVD-ROM MAX 8x(CAV) [MAX 10800 KB/s] CD-ROM MAX 24x(CAV) [MAX 3600 KB/s] Write CD-R 4x/8x(CLV), 24x (ZCLV) CD-RW 4x(CLV) Hi[...]

1 Hardware Overview 1.3 Optical Drive 1-24 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) Table 1-9 DVD Super Multi drive (D ouble-layer) specifications (2/3) Drive Specification Parameter PCC(G8CC0 002F411) Read(KB/s) DVD-ROM MAX 8x(CAV) [MAX 10800 KB/s] CD-ROM MAX 24x(CAV) [MAX 3600 KB/s] Write CD-R 4x/8x (CLV), 24x (ZCLV) CD-RW 4x (CLV)[...]

1.3 Optical Drive 1 Hardware Overview TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 1-25 Table 1-9 DVD Super Multi drive (D ouble-layer) specifications (3/3) Drive Specification Parameter TEAC(G8C0002G421) Read(KB/s) DVD-ROM MAX 8x(CAV) CD-ROM MAX 24x(CAV) Write CD-R 4x/10x(CLV ), 10-24x (Z CLV) CD-RW 10x (CLV), 4x(CLV) DVD-R 2-8x (ZCLV),[...]

1 Hardware Overview 1.4 Keyboard 1.4 Keyboard The keyboard is mounted 85(US)/86(UK) keys th at consist of character key and control key, and in conformity with ASCII. The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller. Figure1-9 is a view of the keyboard. See Appendix E about a layout of th[...]

1.5 TFT Color Display 1 Hardware Overview 1.5 TFT Color Display The TFT color display consists of a LCD module and FL inverter board. 1.5.1 LCD Module The LCD module used for the TFT color display us es a backlight as the light source and can display images and characters of 16M colors with 1,400x1,050 resolution. Figure 1-10 shows a view of the LC[...]

1 Hardware Overview 1.5 TFT Color Display 1-28 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) 1.5.2 FL Inverter Board The FL inverter board supplies a high freque ncy current to illuminate the LCD module FL. Table 1-11 lists the FL inve rter board specifications. Table 1-11 FL inverter board specifications Specifications Item G71C00011110 [...]

1.6 Power Supply 1 Hardware Overview TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 1-29 1.6 Power Supply The power supply supplies different voltages to the system board. The power supply microcontroller has the following functions. 1. Judges that the DC power supply (AC ad apter) is connected to the computer. 2. Detects DC output and cir[...]

1 Hardware Overview 1.6 Power Supply 1-30 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) Table 1-12 lists the power s upply output specifications. Table 1-12 Power supply output specifications (1/2 ) Power supply （ Yes/No ） Name Voltage [V] Power OFF (Suspend mode) Power OFF (Boot mode) No battery Object PPV 1.308 - 0.748 No No No CPU [...]

1.6 Power Supply 1 Hardware Overview TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 1-31 Table 1-12 Power supply output specifications (2/2) Power supply （ Yes/No ） Name Voltage[V] Power OFF (Suspend mode) Power OFF (Boot mode) No battery Object SND-P5V 5 No No No Amp A4R7-P4V 4.7 No No No AD1981B, Amp, Microphone Amp, Line In, Line ou[...]

1 Hardware Overview 1.7 Batteries 1-32 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) 1.7 Batteries The PC has the following two batteries.  Main battery  Real time clock (RTC) battery Table 1-13 lists the specifica tions for these two batteries. Table 1-13 Battery specifications Battery Name Battery Element Outpu t Voltage Capacity [...]

1.7 Batteries 1 Hardware Overview TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 1-33 1.7.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor. The power supply microprocessor controls power supply and dete cts a full charge when the AC adapter and battery are connected to the computer.  Quick Batte[...]

1 Hardware Overview 1.7 Batteries 1-34 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) 1.7.3 RTC Battery The RTC battery provides the power supply to maintain the date, time, and other system information in memory. Table 1-16 lists the battery charging tim e and data preservation times. Table 1-16 RTC battery char ging/data preservation tim[...]

1.8 AC Adapter 1 Hardware Overview TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 1-35 1.8 AC Adapter The AC adapter is also used to charge the battery. Table 1-17 lists the AC adapter specifications. Table 1-17 AC adapter specifications Specification Parameter G71C00043210 G71 C00049210 Input rated voltage 100V/240V Input frequency range [...]

1 Hardware Overview 1.8 AC Adapter 1-36 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521)[...]

[CONFIDENTIAL] Chapter 2 Troubleshooting[...]

2 Troubleshooting 2-ii [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) 2[...]

2 Troubleshooting TECRA M4 Maintenance Manual (960- 521) [CONFIDENTIAL] 2-iii Chapter 2 Contents 2.1 Troubleshooting ......................................................................................................... 2-1 2.2 Troubleshooting Flowchart ........................................................................................ 2-2 [...]

2 Troubleshooting 2-iv [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) 2.8 Display Troubleshooting .......................................................................................... 2-42 Procedure 1 External Monitor Check ....................................................... 2-42 Procedure 2 Diagnostic Test Program Execution Check[...]

2 Troubleshooting TECRA M4 Maintenance Manual ( 960- 521) [CONFIDENTIAL ] 2-v 2.16 Tablet Pen Troubleshooting ..................................................................................... 2-53 Procedure 1 Check on Windows XP Tablet PC Edition .......................... 2-53 Procedure 2 Tablet pen replacement Check ..........................[...]

2 Troubleshooting 2-vi [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521)[...]

2.1 Troubleshooting 2 Troubleshooting 2 2.1 Troubleshooting Chapter 2 describes how to determine which Fi eld Replaceable Unit (FRU) in the computer is causing the computer to malfunction. (The “FRU ” m eans the replaceable unit in the field.) The FRUs covered are: 1. Power supply 9. Modem 2. System board 10. Bluetooth 3. 3.5” USB FDD 11. LAN[...]

2 Troubleshooting 2.2 Troubleshooting Flowchart 2-2 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l ( 960- 521) 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as a guide for determ ining which FRU malfunctions. Before going through the flowchart steps, check the following:  Make sure that Toshiba Windows ® XP Tablet PC Edition is in[...]

2.2 Troubleshooting Flowchart 2 Troubleshooting Figure 2-1 Troubleshooting flowchart (1/2) TECRA M4 Maintenance Manual ( 960- 521) [CONFIDENTIAL ] 2-3[...]

2 Troubleshooting 2.2 Troubleshooting Flowchart Figure 2-1 Troubleshooting flowchart (2/2) 2-4 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l ( 960- 521)[...]

2.2 Troubleshooting Flowchart 2 Troubleshooting TECRA M4 Maintenance Manual ( 960- 521) [CONFIDENTIAL ] 2-5 If the diagnostics program cannot detect an e rror, the problem may occur intermittently. The Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnos tic test detected an[...]

2 Troubleshooting 2.3 Power Supply Troubleshooting 2-6 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l ( 960- 521) 2.3 Power Supply Troubleshooting The power supply controller cont rols many functions and compone nts. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as instructed. [...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedure 1 Power Suppl y Icon Check The following two icons indicate the power supply status:  Battery icon  DC IN icon The power supply controller uses the power supply status with the Battery icon and the DC IN icon as listed in the tables below. Table 2-1 Battery icon Battery icon Power s[...]

2 Troubleshooting 2.3 Power Supply Troubleshooting 2-8 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l ( 960- 521) When icons are blinking, perform the following procedure. 1. Remove the battery pack and the AC adap ter and cut off the power supply to the computer by force. 2. Re-attach the battery pac k and the AC adapter. If icons are still blinki n[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedure 2 Error Code Check If the power supply microprocessor detects a ma lfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below.  Start Off for 2 seconds  Error code (8 bit) “1” On for one second “0” On for half second Interval between data bi[...]

2 Troubleshooting 2.3 Power Supply Troubleshooting 2-10 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521)  DC power supply (AC adapter) Error code Meaning 10h AC Adapter output voltage is over 16.5V. 11h Dock output voltage is over 16.5V. 12h Current from the DC power supply is over 7.0A. 13h Current from the DC power supply is over 0.5A w[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 2-11  S3V output (P60) Error code Meaning 40h S3V voltage is 2.81V or less wh en the computer is powered on/off. 45h S3V voltage is 2.81V or less when the computer is booting up. (CV support)  1R5-C1V output (P61) Error code Meaning 50h [...]

2 Troubleshooting 2.3 Power Supply Troubleshooting 2-12 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521)  PGV output (P64) Error code Meaning 80h PGV voltage is over 6.00V when the computer is powered on/off. 81h PGV voltage is 4.5V or less when the computer is po we red on. 82h PGV voltage is 4.5V or less when the computer is boo ting up[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 2-13  E3V output (P64) Error code Meaning C0h E3V voltage is over 3.96V when the computer is powe red o n. C1h E3V voltage is 2.81V or less when the computer is powered o n. C2h E3V voltage is 2.81V or less when the computer is booting up. [...]

2 Troubleshooting 2.3 Power Supply Troubleshooting 2-14 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) Check 2 In the case of error code 10h or 12h:  Make sure the AC adapter and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet. If the cables are connected correctly, go to the following step:  Connect a new[...]

2.3 Power Supply Troubleshooting 2 Troubleshooting Procedure 3 Connection Check The wiring diagram related to th e power supply is shown below: Any of the connectors may be disconne cted. Perform starting from Check 1. Check 1 Make sure the AC adapter and the AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet. If these cabl[...]

2 Troubleshooting 2.3 Power Supply Troubleshooting 2-16 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) Procedure 5 Replacement Check The power is supplied to the System board by the AC adapter. If either the AC adapter or the System board was damaged, perform the following Checks. To disassemble the computer, follow the steps described in [...]

2.4 System board Troubleshooting 2 Troubleshooting TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 2-17 2.4 System board Troubleshooting This section describes how to determ ine if the Sy stem board is defective. Start with Procedure 1 and continue with the other pr ocedures as instructed. The procedures described in this section are: Proce[...]

2 Troubleshooting 2.4 System board Troubleshooting 2-18 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) Procedure 1 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM. The IRT tests each IC on the System board and initializes it.  If an error message is shown on t[...]

2.4 System board Troubleshooting 2 Troubleshooting TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 2-19 Check 3 The IRT checks the System board. When the IRT detects an error, the system stops or an error message appears. If one of the following error messages (1) th rough (17), (22) or (23) is displayed, go to Procedure 5. If error message[...]

2 Troubleshooting 2.4 System board Troubleshooting Procedure 2 Debug Port (D port) Check on Boot Mode Check the D port status by a debug port test. Th e tool for debug port test is shown below. Figure 2-2 A set of to ol for debug port test The test procedures are follows; 1. Connect the debug test cable to the c onnector CN3400 of the System board.[...]

2.4 System board Troubleshooting 2 Troubleshooting 5. Execute GETDPORT.COM in the text menu in CPU REAL mode. (Insert the FD for starting D port into FDD and input “FD starting drive:>dport”.) The D port status is displayed in the following form; 6. When the D port status is FFFFh ( normal status), go to Procedure 3. 7. When the D port statu[...]

2 Troubleshooting 2.4 System board Troubleshooting 2-22 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) Table 2-3 Debug port (Boot mode) error status (1/10) D port status Inspection items Details Permission of A20 and Cl ear of software reset bit Prohibition of APIC Initialization of MCHM, ICHM Initialization of Super I/O Initialization of [...]

2.4 System board Troubleshooting 2 Troubleshooting TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 2-23 Table 2-3 Debug port (Boot mode) error status (2/10) D port status Inspection items Details Saving key scan code Setting TASK_1ms_TSC Controlling fan Enabling system spea ker Releasing mute Initializing sound items (for BEEP) Making the v[...]

2 Troubleshooting 2.4 System board Troubleshooting 2-24 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) Table 2-3 Debug port (Boot mode) error status (3/10) D port status Inspection items Details Initialization of MCHM Initialization of ICH6M.D31.Func0 Initialization of ICH6M.D31.Func1 Initialization of ICH6M.D31.Func1/2 Initialization of U[...]

2.4 System board Troubleshooting 2 Troubleshooting TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 2-25 Table 2-3 Debug port (Boot mode) error status (4/10) D port status Inspection items Details (F103h) Resume error check S3 recovery error (I CH) Resume error 7AH SM-RAM checksum check Resume error 73H Memory configuration change check Resu[...]

2 Troubleshooting 2.4 System board Troubleshooting 2-26 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) Table 2-3 Debug port (Boot mode) error status (5/10) D port status Inspectio n items Details F106h Initialization of devices which need initialization before PCI bus initialization PIT test (at Cold boot only) and initialization Setting o[...]

2.4 System board Troubleshooting 2 Troubleshooting TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 2-27 Table 2-3 Debug port (Boot mode) error status (6/10) D port status Inspection items Details Setting operation mode of IDE device Setting operation mode of AC’97/Azalia Initialization of temperature control information KBC initialization[...]

2 Troubleshooting 2.4 System board Troubleshooting 2-28 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) Table 2-3 Debug port (Boot mode) error status (7/10) D port status Inspection items Details (F10Ah) PCI automatic configuration Making of work for automa tic config uration Acquisition of PCI IRQ Configuration Saving of VGA configuration [...]

2.4 System board Troubleshooting 2 Troubleshooting TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 2-29 Table 2-3 Debug port (Boot mode) error status (8/10) D port status Inspection items Details F11Ah INIT_DMAC (boot mode) Initialization of DMAC F11Bh CHECK_PRT (for models supporting printer) Check of printer port existence F11Ch CHECK_SIO[...]

2 Troubleshooting 2.4 System board Troubleshooting 2-30 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) Table 2-3 Debug port (Boot mode) error status (9/10) D port status Inspection items Details Waiting for completion of init ialization of Serial port (for models supporting SIO) Waiting for completion of setting clock gene rator When error[...]

2.4 System board Troubleshooting 2 Troubleshooting TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 2-31 Table 2-3 Debug port (Boot mode) error status (10/10) D port status Inspection items Details Clear of IRT status F121h Update of chec k sum of Runtime side FFFFh End Check 1 If the D port is status F11Dh or F11Fh is displayed, go to “HD[...]

2 Troubleshooting 2.4 System board Troubleshooting 2-32 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. These tests check the System board. Refer to Chapter 3, Tests and Diagnostic, for more information on how to perform these test[...]

2.5 USB 3.5” FDD Troubles hooting 2 Troubleshooting TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 2-33 2 2.5 USB 3.5” FDD Troubleshooting This section describes how to determine if the USB 3.5” FDD is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedu[...]

2 Troubleshooting 2.5 USB 3.5” FDD Troubleshooting 2-34 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, tu rn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more inform ation about th e diagnostics test procedu[...]

2.5 USB 3.5” FDD Troubles hooting 2 Troubleshooting Procedure 3 Connector Check and Replacement Check The USB FDD connector may be disconnected from the connector on the System board. Check visually that the conn ector is connected firmly. Check 1 Make sure the USB FDD cable is fi rmly connected to the CN4611 (port 3) or CN4610 (port 0) of the Sy[...]

2 Troubleshooting 2.6 2.5” HDD Troubleshooting 2-36 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) 2.6 2.5” HDD Troubleshooting This section describes how to determine if the 2.5” HDD is functioning properly. Perform the steps below starting with Procedure 1 and con tinuing with the other pr ocedures as required. Procedure 1: Partiti[...]

2.6 2.5” HDD Troubleshooting 2 Troubleshooting TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 2-37 Procedure 2 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM. When the test detects an erro r, an error message is displayed on the screen. Make sure of no floppy [...]

2 Troubleshooting 2.6 2.5” HDD Troubleshooting 2-38 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) Procedure 3 Format Check The computer’s 2.5” HDD is formatted using the MS-DOS FORMAT program or the physical format program of the test program. To form at the 2.5” HDD, start with Check 1 below and perform the other steps as require[...]

2.6 2.5” HDD Troubleshooting 2 Troubleshooting TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 2-39 Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnosti cs Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more inform ation about th[...]

2 Troubleshooting 2.6 2.5” HDD Troubleshooting Procedure 5 Connector Check and Replacement Check The HDD is connected to the System board with a HDD cable. The connecting portions may be loose. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks to check the connecting porti[...]

2.7 Keyboard Troubleshooting 2 Troubleshooting 2.7 Keyboard Troubleshooting To determine if the computer’s keyboard is functioning properly, perform the following procedures. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacem [...]

2 Troubleshooting 2.8 Display Troubleshooting 2-42 [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) 2.8 Display Troubleshooting This section describes how to determ ine if th e computer’s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: External Mo nitor Check Proced[...]

2.8 Display Troubleshooting 2 Troubleshooting Procedure 3 Connector and Cable Check The LCD module is connected to the System board through the LCD/FL cable. Also, the FL inverter is connected the System board thr ough the LCD/FL cable. The cable may be firmly disconnected the board or damaged. Disassemble the com puter following the steps describe[...]

2 Troubleshooting 2.9 Touch pad Troubleshooting 2.9 Touch pad Troubleshooting To determine whether the Touch pad is faulty or not, perform the following procedures: Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector and Cable Check Procedure 3: Replacem ent Check Procedure 1 Diagnostic Test Program Execution Check Execute [...]

2.10 Selectable bay (optical drive) Troubleshooting 2 Troubleshooting 2.10 Selectable ba y (optical drive) Troubleshooting The Selectable bay can be installed in this model and the Selectable bay optical drive is installed as standard. Here explains th e troubleshooting for the optical drive. To check if the optical drive is defective or not, follo[...]

2 Troubleshooting 2.11 Modem Troubleshooting 2.11 Modem Troubleshooting To check if the modem is defective or malf unctioning, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacem ent Check Procedure 1 Diagnostic Test Program Execution Check Execut[...]

2.12 Bluetooth Troubleshooting 2 Troubleshooting TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 2-47 2.12 Bluetooth Troubleshooting This section describes how to determine if the Bluetooth in the computer is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedu[...]

2 Troubleshooting 2.12 Bluetooth Troubleshooting Procedure 2 Connection Check The Bluetooth functional wiri ng diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the flexible cable is fi [...]

2.12 Bluetooth Troubleshooting 2 Troubleshooting TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 2-49 Procedure 3 Replacement Check The Bluetooth antenna, Bluetooth module, CN boa rd and System board are connected to the circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for instructions on how to [...]

2 Troubleshooting 2.13 LAN Troubleshooting 2.13 LAN Troubleshooting To check if the computer’s LAN is defec tive or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacem ent Check Procedure 1 Diagnostic Test Program Execution Check[...]

2.14 Sound Troubleshooting 2 Troubleshooting 2.14 Sound Troubleshooting To check if the sound function is defectiv e or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check Procedure 3: Replacem ent Check Procedure 1 Diagnostic Test Program Exec[...]

2 Troubleshooting 2.15 SD Card Slot Troubleshooting 2.15 SD Card Slot Troubleshooting To check if the SD card slot is good or no good, follow the troubleshooting procedures below as instructed. Procedure 1: Check on Windows XP Tablet PC Edition Procedure 2: Connector Check and Replacem ent Check Procedure 1 Check on Windows XP Tablet PC Edition Ins[...]

2.16 Tablet Pen Troubleshoo ting 2 Troubleshooting TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 2-53 2.16 Tablet Pen Troubleshooti ng To check if the Tablet Pen is defective or not , follow the troubleshooting procedures below as instructed. CAUTION: Use the Tablet Pen supplied to this model. Procedure 1: Check on Windows XP Tablet PC Ed[...]

2 Troubleshooting 2.16 T ablet Pen Troubleshooting Procedure 3 Connector Check and Replacement Check The Digitizer and LCD are connected to the System board as below. Check 1 The Digitizer may be disconnected. Make sure the Digitizer is connected to the CN9540 on the System board. If there is still an error, go to Check 2. Check 2 The LCD might be [...]

2.17 Wireless LAN Troubleshooting 2 Troubleshooting TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 2-55 2.17 Wireless LAN Troubleshooting To check if the Wireless LAN is defective or not, follow the troubleshooting procedures below as instructed. Procedure 1: Transm itting/Receiving Check Procedure 2: Check of Antenna connection Procedure [...]

2 Troubleshooting 2.17 Wireless LAN Troubleshooting Procedure 2 Check of Antenna connection The wireless LAN functional wiri ng diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, and perform the following checks: Check 1 The wireless LAN card and the System board [...]

[CONFIDENTIAL] Chapter 3 Tests and Diagnostics[...]

3 Tests and Diagnostics 3-ii [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521)[...]

3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-iii Chapter 3 Contents 3.1 The Diagnostic Test ................................................................................................... 3-1 3.1.1 Diagnostics menu ................................................................................. 3-1 3.1.2 H/W ([...]

3 Tests and Diagnostics 3-iv [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) 3.21 Head Cleaning .......................................................................................................... 3-4 8 3.21.1 Function Description .......................................................................... 3-48 3.21.2 Operations ..........[...]

3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-v Figures Figure 3-1 Name and positions of each side .................................................................. 3-45 Tables Table 3-1 Subtest names............................................................................................... 3-12 Table 3-2 Error[...]

3 Tests and Diagnostics 3-vi [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521)[...]

3.1 The Diagnostic Test 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-1 3 3.1 The Diagnostic Test This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules. The Diagnostics Program s are stored on some Diagnostic Disks. There are Service Program Modules [...]

3 Tests and Diagnostics 3.1 The Diagnostic Test 3-2 [CONFID ENTIAL] TECRA M4 Maintenance Manual (960-521)  REAL TIMER TEST  NDP TEST  EXPANSION TEST  CD-ROM/DVD-ROM TEST Other tests are:  Wireless LAN TEST (Wireless LAN test disk)  LAN/Modem/Bluetooth/IEEE1394 TEST (L AN/Modem/Bluetooth/IEEE1394 test disk)  Sound TEST (Sound te[...]

3.1 The Diagnostic Test 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-3 3.1.2 H/W (Hardware) initial information setting tool The H/W initial inform ation setting tool consists of the following programs.  Initial configuration  DMI information save  DMI information recovery  System configuration display [...]

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test 3-4 [CONFID ENTIAL] TECRA M4 Maintenance Manual (960-521) 3.2 Executing the Diagnostic Test To start the DIAGNOSTIC PROGRAM, follow these steps: 1. Insert the Diagnostics disk in the floppy disk drive. 2. Release the lock of the power switch and turn on the computer with pressing the F12 . S[...]

3.2 Executing the Diagnostic Test 3 Tests and Diagnostics 3.2.1 Diagnostics menu (T&D) After pressing 1 and Enter in the startup menu, the following menu appears. TOSHIBA personal computer Common DIAGNOSTICS Version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ONLY ONE TEST 3 - 4 - HEAD CLEANING 5 - LOG UTI[...]

3 Tests and Diagnostics 3.2 Executing the Diagnostic Test Functions 1 through 12 are the Diagnostic Tests. Function 88 sets the floppy disk drive and hard disk drive error retry count (0-255). To exit the submenu of the Diagnostic Test and returns to the Diagnostics Menu, set the highlight bar to function 99 and press Enter . Select the option you [...]

3.2 Executing the Diagnostic Test 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-7 Use the up and down arrow keys to move the cursor to “ ERROR STOP ”. Use the right and left arrow keys to move the cursor to the desired option and press Enter . Selecting YES of ERROR STOP stops the test program when an error is f[...]

3 Tests and Diagnostics 3.3 Setting of the hardware configuration 3-8 [CONFID ENTIAL] TECRA M4 Maintenance Manual (960-521) 3.3 Setting of the hardware configuration To execute this program, select 2-Repair initial config set in the startup menu, press Enter and follow the directions on the screen. The H/W initial inform ation setting tool consists[...]

3.3 Setting of the hardware configuration 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-9 Setting of the HWSC Setting of the UUID Display of the DMI information (including UUID) Setting of DVD region code (Yes/No) After completion of the above settings, H/W configuration & DMI information are appeared in order. [...]

3 Tests and Diagnostics 3.3 Setting of the hardware configuration 3-10 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) Subtest 04 DMI information recovery NOTE: 1. After replacing the System board, be sure to execute this subtest and copy the DMI information to a new System board. 2. Since the data of UUID is updated every time when this subte[...]

3.4 Heatrun Test 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-11 3.4 Heatrun Test To execute this program, select 3-Repair heatrun in the startup menu, press Enter . After selecting the test, the same subtests as 3.23 RUNNING TEST are executed successively. For more details on the procedure and test content, refer [...]

3 Tests and Diagnostics 3.5 Subtest Names 3-12 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) 3.5 Subtest Names Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) No. Test Name Subtest No. Subtest Name 1 SYSTEM 01 02 03 04 05 ROM checksum Fan ON/OFF Geyserville Quick charge DMI r[...]

3.5 Subtest Names 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-13 Table 3-1 Subtest names (2/2) No. Test Name Subtest No. Subtest Name 6 PRINTER 01 02 03 Ripple pattern Function Wraparound 7 ASYNC 01 02 03 FIR/SIR point to point (send) FIR/SIR point to point (receive) Wrap around (on board) 8 HARD DISK 01 02 03 04 [...]

3 Tests and Diagnostics 3.6 System Test 3-14 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) 3.6 System Test To execute the System Test select 1 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 ROM checksum This subtest exe[...]

3.6 System Test 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-15 This subtest checks the status for the quick charge. Subtest 05 DMI read This subtest displays the information in the Flash-ROM in the following format. *** DMI Data Display Ver X.XX *** Model Name : XXXXXXXXXXX Version Number : XXXXXXXXXXXX Serial Num[...]

3 Tests and Diagnostics 3.7 Memory Test 3-16 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) 3.7 Memory Test To execute the Memory Test, select 2 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Conventional memory This sub[...]

3.8 Keyboard Test 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-17 3.8 Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Pressed key code displ[...]

3 Tests and Diagnostics 3.9 Display Test 3.9 Display Test To execute the Display Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 VRAM read/write for VGA This subtest writes the constant data (AAh and 55h) to the [...]

3.9 Display Test 3 Tests and Diagnostics Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for following modes. To change the mode, press Enter . [Mode 12] [Mode 13] [Mode 3] [Mode 111 640*480 64K] [Mode 112 640*480 16M] [Mode 114 800*600 64K] [Mode 115 800*600 16M] [Mode 117 1024*768 64K] [Mode 118 1024*768 16M] The dis[...]

3 Tests and Diagnostics 3.9 Display Test 3-20 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) Subtest 06 “H” pattern display This subtest displays a full screen of “H” patterns. HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHH[...]

3.10 Floppy Disk Test 3 Tests and Diagnostics 3.10 Floppy Disk Test CAUTION : Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD. The contents of the floppy disk will be erased. To execute the Floppy Disk Test, select 5 from the DIAGNOSTIC TEST MENU, press Enter and [...]

3 Tests and Diagnostics 3.10 Floppy Disk Test 3-22 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) Select the number of the subtest you want to execute and press Enter . The following message will appear during the floppy disk test. FLOPPY DISK IN PROGRESS XXXXXXX xxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-TE[...]

3.11 Printer Test 3 Tests and Diagnostics 3.11 Printer Test CAUTION : Printer Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. The following messages will appear af ter selecting the Printer Test from the DIAGNOSTIC TEST MENU. Answer each [...]

3 Tests and Diagnostics 3.11 Printer Test Subtest 02 Function This subtest is for IBM compatible printers, and tests the following f unctions: Normal print Double-width print Compressed print Emphasized print Double-strike print All characters print This subtest prints the various print types shown below: Subtest 03 Wraparound NOTE : To execute thi[...]

3.12 Async Test 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-25 3.12 Async Test To execute the Async Test, select 7 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 and 02 require the [...]

3 Tests and Diagnostics 3.13 Hard Disk Test 3-26 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) 3.13 Hard Disk Test To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter , and follow the directions on the screen. CAUTION : When executing subtest02, 03, 04, 06, 08 and 09, the message [The hard disk will be destroye[...]

3.13 Hard Disk Test 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-27 4. The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter. The following message will appear during each subtest. HARD DISK TEST XXXXXXX XXX DIAGNOS[...]

3 Tests and Diagnostics 3.13 Hard Disk Test 3-28 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) Subtest 04 Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder, then reads the data while moving from cylinder to cylinder. (Test the data interference in the neighbor track) Worst pattern [...]

3.14 Real Timer Test 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-29 3 3.14 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Real time A [...]

3 Tests and Diagnostics 3.14 Real Timer Test 3-30 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) Subtest 03 Real time carry CAUTION : When this subtest is executed, the current date and time are erased. This subtest checks the real time clock increments. Make sure the date and time are displayed in the following form at: Current date : 12-31-[...]

3.15 NDP Test 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-31 3.15 NDP Test To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 NDP This test checks the following functions of NDP:  Control word  Status word  Bus  Addition ?[...]

3 Tests and Diagnostics 3.16 Expansion Test 3-32 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) 3.16 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 PCMCIA wraparound CAUTION : PCMCIA wraparound test is not supported for this model. NOTE: T[...]

3.16 Expansion Test 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-33 Subtest 02 RGB monitor ID NOTE: To execute this subtest, an external monitor with monitor ID function is required. Connect the external monitor to the PC for the test of ID acquisition. The judgment of acquisition is based on the panel data. In sim[...]

3 Tests and Diagnostics 3.17 CD-ROM/DVD-ROM Test 3-34 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) 3.17 CD-ROM/DVD-ROM Test To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE : For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX T[...]

3.18 Error Code and Error Status Names 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-35 3.18 Error Code and Error Status Names Table 3-2 lists the error codes and error status names for the Diagnostic Test. Table 3-2 Error codes and error status names (1/3) Device name Error code Error status name Common FF Data Com[...]

3 Tests and Diagnostics 3.18 Error Code and Error Status Names 3-36 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) Table 3-2 Error codes and error status names (2/3) Device name Error code Error status name FDD 01 02 03 04 08 09 10 20 40 80 60 06 EE FDD - BAD COMMAND ERROR FDD - ADDRESS MARK NOT FOUND FDD - WRITE PROTECTED FDD - RECORD NOT FO[...]

3.18 Error Code and Error Status Names 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-37 Table 3-2 Error codes and error status names (3/3) Device name Error code Error status name (HDD) CC E0 0A EE DA 12 HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERROR ND[...]

3 Tests and Diagnostics 3.19 Hard Disk Test Detail Status 3-38 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) 3.19 Hard Disk Test Detail Status When an error occurs in the hard disk test, the following message is displayed: HDC status = XXXXXXXX Detailed information about the hard disk test error is displayed on the screen by an eight- digit [...]

3.19 Hard Disk Test Detail Status 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-39 Table 3-4 Error register contents Bit Name Description 7 BBK (Bad block mark) “0” … Not used “1” … A bad block mark is detected. 6 UNC (Uncorrectable) “0” … There is no uncorrectable data error. “1” … Uncorrect[...]

3 Tests and Diagnostics 3.20 Only One Test 3.20 Only One Test 3.20.1 Program Description This program tests the unique functions of this model. 3.20.2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter . The following menu appears in the display. ############################################################# ######## Only One Test Men[...]

3.20 Only One Test 3 Tests and Diagnostics ubtest 01 Pressed key display When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed. Holding a key down enables the auto-repeat function which causes the key’s d[...]

3 Tests and Diagnostics 3.20 Only One Test Subtest 02 Touch Pad/IPS This subtest checks the functions of the pointing stick as shown below. A) Touch Pad/IPS stick pressure sensing direction and parameter. B) Touch Pad/IPS switch function check. This test reports the pointing stick motion response from the IPS and IPS switch. When the stick is press[...]

3.20 Only One Test 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-43 Subtest 03 Kill Switch This subtest checks if the Wireless comm unication switch works properly. If the test is started with the switch ON, the following message appears in the display. Kill switch is set to a start position (OFF) Slide the switch t[...]

3 Tests and Diagnostics 3.20 Only One Test 3-44 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) NG message appears in the display if an error is found during the test. Confirm the connection of cable, and then execute the test again. Press 9 and Enter to return to Only One Test menu. Subtest 05 LED This subtest checks if each LED lights proper[...]

3.20 Only One Test 3 Tests and Diagnostics Subtest 06 Acceleration sensor This subtest detects and corrects the each axis (X, Y, Z). NOTE: Make sure that this subtest is executed on the following condition: 1. Flat desk with vertical plane to get the stability of machine. 2. Prevent the machine from shake or shock. Set the machine against the verti[...]

3 Tests and Diagnostics 3.20 Only One Test 3-46 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) When this subtest is selected, the following message appears in the display. The heaven surface establishes in the upper direction Press [Enter] key NOTE : Be sure to execute the test with the display panel opened. Set the machine on the flat desk. [...]

3.20 Only One Test 3 Tests and Diagnostics When a defective is found during the each check above, the following message appears in the display. The test is halted at the point when the defective is found. ** Setting ERROR! ** Press [Enter] key Press Enter and return to the Only One Test menu. Then execute the test again. Subtest 07 Button This subt[...]

3 Tests and Diagnostics 3.21 Head Cleaning 3-48 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) 3.21 Head Cleaning 3.21.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this program. 3.21.2 Operations 1. Selecting test 4 from the[...]

3.22 Log Utilities 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-49 3.22 Log Utilities 3.22.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk, or output the data to a printer or the display. T[...]

3 Tests and Diagnostics 3.22 Log Utilities 3.22.2 Operations 1. Select 5 and press Enter in the DIAGNOSTIC MENU, the error information is displayed in the following format: XXXXX ERRORS CNT TS-NO PASS STS ADDR WD RD HSTS [ERROR STATUS NAME] 001 FDD 02 0000 103 00001 00 00 0000 FDD-WRITE PROTECTED 001 FDD 01 0000 180 00001 00 00 0000 FDD-TIME OUT ER[...]

3.23 Running Test 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-51 3.23 Running Test 3.23.1 Function Description This function automatically executes the following tests in sequence: 1. System test (subtest 01) 2. Memory test (subtests 01, 02, 06) 3. Display test (subtest 01) 4. Real timer test (subtest 02) 5. HDD t[...]

3 Tests and Diagnostics 3.24 Floppy Disk Drive Utilities 3-52 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) 3.24 Floppy Disk Drive Utilities 3.24.1 Function Description This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD. 1. FORMAT NOTE : This program is only for testing a floppy disk dri[...]

3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-53 3.24.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message: [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT TO DIAGNOSTICS MENU 2. FORMAT program (a) Selecting [...]

3 Tests and Diagnostics 3.24 Floppy Disk Drive Utilities 3-54 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) 3. COPY program (a) When COPY is selected, the following message appears: FLOPPY DISK FORMAT & COPY : VX.XX Type select (0:2DD,3:2HD) ? (b) Selecting a media/drive type number will display a m essage similar to the one below: Inser[...]

3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 3-55 4. DUMP program (a) When DUMP is selected, the following message appears: DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type. If 2:HDD is selected, the display will go to ste[...]

3 Tests and Diagnostics 3.24 Floppy Disk Drive Utilities 3-56 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) (k) The following message will appear. To finish the dum p, select 3 . Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecting 2 returns to the FDD UTILITIES MENU. Another dump (1:Yes,2:No) ? 5. HDD ID R[...]

3.25 System Configuration 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-57 3 3.25 System Configuration 3.25.1 Function Description The System Configuration program contains th e following configuration information for the computer: 1. Processor Type [Code/L2 cache] 2. Chip set [VRAM] 3. BIOS ROM version [1st ID, 2n[...]

3 Tests and Diagnostics 3.25 System Configuration 3-58 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) 3.25.2 Operations Select 8 from the DIAGNOSTIC MENU and press Enter. Then, the following system configuration appears in the display. System Configuration Display : Ver X.XX [Machine Name ???] * - Processor Type = XXXXXX-XXXXXMHz Code = XX L[...]

3.26 Wireless LAN Test Program (Int el-made b/g) 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-59 3.26 Wireless LAN Test Program (Intel-made b/g) This section describes how to perform the wireless LAN transm itting-receiving test (Intel- made Calexico 802.11b/g). To execute the wireless LAN test, use the Diagnostic[...]

3 Tests and Diagnostics 3.26 Wireless LA N Test Program (Intel-made b/g) 3-60 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) When a defective is detected in the test, following typical cause is considered. • • • • • • Connection of wireless LAN card Using a wrong wireless LAN card (Using unspecified card) Defective wireless LAN c[...]

3.26 Wireless LAN Test Program (Int el-made b/g) 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-61 Subtest03 Antenna check & communication test of 11b m ode Caution: To execute subtest 03-05, use another computer (with Calexico wireless LAN card) that can communicate by the wireless LAN as a responder machine to[...]

3 Tests and Diagnostics 3.26 Wireless LA N Test Program (Intel-made b/g) 3-62 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) Subtest04 Communication test of 11g m ode This subtest checks the communication of wireless LAN antenna of Calexico 802.11g mode. After finishing the test, OK message will appear in the display. Press any key and retur[...]

3.27 Wireless LAN Test Program (Intel -made a/b/g) 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-63 3.27 Wireless LAN Test Program (Intel-made a/b/g) This section describes how to perform the wireless LAN transm itting-receiving test (Intel- made Calexico 802.11a/b/g). To execute the wireless LAN test, use the Diag[...]

3 Tests and Diagnostics 3.27 Wireless LA N Test Program (Intel-made a/b/g) 3-64 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) If a defective is found during the test, NG message will appear in the display. Press any key and following message will appear in the display. ************************************************************* * * * SKU [...]

3.27 Wireless LAN Test Program (Intel -made a/b/g) 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-65 When a defective is detected in the test, following typical cause is considered. • • • Connection of wireless LAN card Defective wireless LAN card Disappearance of MAC address data Checking the connection, exec[...]

3 Tests and Diagnostics 3.27 Wireless LA N Test Program (Intel-made a/b/g) 3-66 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) When a defective is detected in the test, following typical cause is considered. • • • • • • • • Connection of wireless LAN card Connection of wireless LAN antenna cable (Main/Aux) Condition of wirele[...]

3.27 Wireless LAN Test Program (Intel -made a/b/g) 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-67 Subtest05 Communication test of 11g m ode This subtest checks the communication of wireless LAN antenna of Calexico 802.11g mode. For more details on procedure and contents of this subtest, refer to Subtest04 Communi[...]

3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-68 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program This section describes how to perform the LAN/Modem/Bluetooth/IEEE1394 test with the test program. Insert the test program disk for LAN/Mode m/Bluetooth/IEEE1394 test in FDD[...]

3.28 LAN/Modem/Bluetooth/IEEE1394 Te st Program 3 Tests and Diagnostics Subtest01 (i82562 + ICHx) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. The following message will appear: [LAN transmit & receive test !] COMPLETED Repeat count = 00000 Error count = 00000 LOOPBACK TEST 100Mbps Auto-negotiation TxRx Te[...]

3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program Subtest02 (Gbe) CAUTION : Gigabit Ethernet test is not supported for this model. This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. Select 2 to execute and press Enter . The following message will appear: Testing adapter...hit <ESC> to abor[...]

3.28 LAN/Modem/Bluetooth/IEEE1394 Te st Program 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-71 3.28.2 Modem test For this subtest, connect the modem PCB and RJ11 connector with a harness. Use the dedicated “FAT-MODE inspection device (product code: QE2000P01 made by Nitto Denki Seisakusyo)” for the tests. To [...]

3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-72 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) 3.28.3 Bluetooth test CAUTION : Bluetooth test is not supported for this model. To execute this test, input 3 and press Enter . Note : Use another computer that can comm unicate by the Bluetooth as a reference machine to[...]

3.28 LAN/Modem/Bluetooth/IEEE1394 Te st Program 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-73 Subtest01 BD_ADDR check This subtest checks the BD_ADDR functions. When the Bluetooth test menu is displayed, press 1 to select the test and press Enter . The following message will appear: -----------------------------[...]

3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-74 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) If the target machine has any problem, it displays Error CODE. The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADD[...]

3.28 LAN/Modem/Bluetooth/IEEE1394 Te st Program 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-75 If the machine detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Error code Table 3-6 Error code for Bluetooth test (BD_ADDR) (1/2) Error code Mea[...]

3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-76 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) Table 3-6 Error code for Bluetooth test (BD_ADDR) (2/2) Error code Meaning 0x20 Unsupported LMP Parameter Value. 0x21 Role Change Not Allowed. 0x22 LMP Response Timeout. 0x23 LMP Error Transaction Collision. 0x24 LMP PDU[...]

3.28 LAN/Modem/Bluetooth/IEEE1394 Te st Program 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-77 When the Bluetooth test menu is displayed, press T to select the test and press Enter in the test machine. The following m essage will appear: ----------------------------------------------------------------------------[...]

3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-78 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) If the target machine has any problem, the following m essage “ INCOMPLETE ” is displayed with the Error Code. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D[...]

3.28 LAN/Modem/Bluetooth/IEEE1394 Te st Program 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-79 If the machine detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Error code Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (1/2) Err[...]

3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3-80 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (2/2) Error code Meaning 0x20 Unsupported LMP Parameter Value. 0x21 Role Change Not Allowed. 0x22 LMP Response Timeout. 0x23 LMP Error Transaction Collision. 0[...]

3.28 LAN/Modem/Bluetooth/IEEE1394 Te st Program 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-81 3.28.4 IEEE1394 test To execute this test, input 4 and press Enter . NOTE: Use another computer that can communicate by IEEE1394 (i. Link) cable as a reference machine to perform this test. The following menu will appea[...]

3 Tests and Diagnostics 3.29 Sound Test program 3-82 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) 3 Tests and Dia tics 3.29 Sound Test program gnos This section describes how to perform the Sound test. To execute the sound test, refer to the following description. Insert the test program disk for Sound test in the floppy disk drive and tur[...]

3.29 Sound Test program 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-83 To return to the Sound test menu, Press 9 and Enter . Then following message will appear in the display. *********************************** ******** May I Restart ? ******* *********************************** Press any key to continue… Afte[...]

3 Tests and Diagnostics 3.29 Sound Test program 3-84 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) Subtest02 Sine Wave This subtest is executed by loading the COM file (ADSIN.COM). The program expands sine wave data table from 16KB to 64KB, and creates the play data. Then it transfers the data between the DMA and the CODEC to play the sine [...]

3.29 Sound Test program 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-85 3.29.3 CD Sound (Standard) To execute the CD Sound (Standard) test, press 3 and Enter . Insert the test media (TOSHIBA TEST CD-ROM or ABEX TEST CD-ROM) or music CD on the market (if the test media can not be prepared). Following menu appears i[...]

3 Tests and Diagnostics 3.29 Sound Test program 3-86 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) Subtest02 English Narration Selected this subtest, narration in English starts. For more details on the procedure, refer to the subtest01. Subtest03 Test Tone A Caution: Before starting subtest03, be sure to set the sound at proper volume. Thi[...]

3.29 Sound Test program 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-87 (2) Audio CD Insert an audio CD and the following menu appears in the display. CD/DVD TEST IN PROGRESS XXXXXXXX xxxxxxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-TEST : XX PASS COUNT : XXXXX ERROR COUNT: XXXXX W[...]

3 Tests and Diagnostics 3.30 SETUP 3-88 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) 3.30 SETUP 3.30.1 Function Description This program displays the current system setup inform ation as listed below: 1. Memory 2. System Date/Time 3. Battery (a) Battery Save Mode (b) PCI Express Link ASPM 4. Password 5. HDD Password (a) HDD (b) HDD Passwor[...]

3.30 SETUP 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-89 13. Display (a) Power On Display (b) LCD Display Stretch (c) TV type 14. Peripheral (a) Internal Pointing Device (b) Parallel Port Mode 15. LEGACY EMULATION (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation (c) USB Memory BIOS Support Type 16.[...]

3 Tests and Diagnostics 3.30 SETUP 3.30.2 Accessing the SETUP Program Selecting 0 from the DIAGNOSTICS MENU and pressing Enter displays the followings: NOTE: (*1) This item is displayed only when a Tablet Multi Dock II is connected. 3-90 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521)[...]

3.30 SETUP 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-91 Moving Within the SETUP Menu and Changing Values 1. Press Å and Æ to move between the two columns. Press ↑ and ↓ to m ove between items in a column. Press Fn + ↑ ( PgUp) and Fn + ↓ ( PgDn) to move between the two pages. 2. Press either the Space [...]

3 Tests and Diagnostics 3.30 SETUP SETUP Options The SETUP screen is divided into 15 functionally related groups. This section describes each group and its options. 1. Memory This group of options displays the computer’s mem ory. This field displays the total amount of mem ory installed and is automatically calculated by the computer. You cannot [...]

3.30 SETUP 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-93 NOTE: Display of the LCD Brightness will be changed in the condition below: (*1) Operating the battery (*2) Using the AC adapter User Setting Use this option to set the battery save parameters on the sub-window, BATTERY SAVE OPTIONS . Battery Save Options [...]

3 Tests and Diagnostics 3.30 SETUP 3-94 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) Cooling Method Maximum Performance If the CPU becomes too hot, the fan turns on automatically in a high speed to cool down the CPU. Performance If the CPU becomes too hot, the fan turns on automatically. When the CPU tem perature falls to a normal range, t[...]

3.30 SETUP 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-95 5. HDD Password This option registers, resets or changes the HDD password. (a) HDD Hard disk for setting the password. Built-in HDD The password is set to Built-in HDD. (This cannot be changed.) (b) HDD Password Mode This item registers HDD Password and ca[...]

3 Tests and Diagnostics 3.30 SETUP 3-96 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) 6. Boot Priority (a) Boot Priority Use this option to set the priority for booting of the computer and the priority for the HDD for booting. FDD → HDD → CD-ROM → LAN: The computer looks for bootable files in the following order: FDD, HDD, CD- ROM (*1[...]

3.30 SETUP 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-97 Second HDD → Built-in HDD → USB : The priority is set as Second HDD → Built-in HDD → USB. Built-in HDD → USB → Second HDD : The priority is set as Built-in HDD → USB → Second HDD. Second HDD → USB → Built-in HDD : The priority is set as[...]

3 Tests and Diagnostics 3.30 SETUP (b) EXECUTE-Disable Bit Capability Selects the function to reports whether the CPU Execute-Disable Bit is available or not to OS. The Execute-Disable Bit Capability is a function that strengthens the security to protect PC from the buffer overflow attack by a computer virus and an illegal access. Available Make th[...]

3.30 SETUP 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-99 The Ring Indicator is displayed only when the computer is in Resume m ode and this function cannot be used for a PC card-type modem. W hen any modem is not installed, it is not displayed. NOTE: 1. Do not remove the AC adapter and battery pack at the same t[...]

3 Tests and Diagnostics 3.30 SETUP 8. Configuration This option lets you set the device configuration. All Devices BIOS sets all devices. Setup by OS Initializes devices, which is needed to load an operating system. Operating system initializes other devices. NOTE: (1) When using installed OS, selecting “Setup by OS” is recommended. (2) When ex[...]

3.30 SETUP 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-101 10. Drives I/O This option displays the address and interrupt level for hard disk drive and optical disk drive. It is for information only and cannot be changed. Built-in HDD This item cannot be changed. Select Bay This item cannot be changed. 11. PCI Bus[...]

3 Tests and Diagnostics 3.30 SETUP 3-102 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) 13. Display This group of options configures the computer’s display. (a) Power On Display This option is used to select the display when booting up. Auto-Selected Selects an external monitor if one is connected. Otherwise it selects the internal LCD. (D[...]

3.30 SETUP 3 Tests and Diagnostics TECRA M4 Maintenance Manual (960-521) [ CONFIDENTIAL] 3-103 (b) Parallel Port Mode The options in this tab are ECP and Standard Bi-directional. ECP Sets the port mode to Extended Capabilities Port (ECP). For most printers, the port should be set to ECP. (Default) Std. Bi-Direct. This setting should be used with so[...]

3 Tests and Diagnostics 3.30 SETUP 3-104 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521)[...]

[ CONFIDENTIAL] Chapter 4 Replacement Procedures[...]

4 Replacement Procedures 4-ii [ CONFIDENTIAL ] TECRA M4 Maintenance Man ua l ( 960- 521) 4[...]

4 Replacement Procedures TECRA M4 Maintenance Manua l (960- 521) [ CONFIDENTIAL] 4-iii Chapter 4 Contents 4.1 Overview ................................................................................................................... 4-1 Safety Precautions ............................................................................................[...]

4 Replacement Procedures 4-iv [ CONFIDENTIAL ] TECRA M4 Maintenance Man ua l ( 960- 521) 4.15 DC-IN jack .............................................................................................................. 4- 39 4.16 Penholder/RTC battery ........................................................................................... 4-40 4.16[...]

4 Replacement Procedures TECRA M4 Maintenance Manua l (960- 521) [ CONFIDENTIAL] 4-v Figures Figure 4-1 Removing the battery pack................................................................................. 4-8 Figure 4-2 Removing the PC card ..................................................................................... 4-10 Figure 4-3 R[...]

4 Replacement Procedures 4-vi [ CONFIDENTIAL ] TECRA M4 Maintenance Man ua l ( 960- 521) Figure 4-30 Removing the CN board................................................................................. 4-48 Figure 4-31 Removing the system board ........................................................................... 4-49 Figure 4-32 Removing t[...]

4.1 Overview 4 Replacement Procedures 4 Replacement Procedures 4.1 Overview This chapter describes the procedure for rem oving and replacing the fi eld replaceable units (FRUs) in the PC. It may not be necessary to remove all the FRUs in order to replace one. The chart below provides a guide as to whic h other FRUs must be removed before a particul[...]

4 Replacement Procedures 4.1 Overview 4-2 [ CO NFID ENTIAL ] TECRA M4 Maintena nce Manual (960-521) Safety Precautions Please read the following safety instructions before disassembling the computer and always follow the instructions w hile working on the computer. Danger: 1. In the case of the battery, always use authentic parts or equivalent part[...]

4.1 Overview 4 Replacement Procedures TECRA M4 Maintenance Manual ( 960- 521) [CONFIDENTIAL ] 4-3 Before You Begin Take note of the following points before star ting work. Always remove the AC adapter and battery pack before commencing any of the procedures. The procedure for removing the battery pack is described in section “4.2. Battery Pack”[...]

4 Replacement Procedures 4.1 Overview Disassembly Procedure Three main types of cable connector are used. • Pressure plate connector • Spring connector • Normal pin connector When disconnecting a pressure plate connector, lift up the tag on one side of the plastic pressure plate on the connector and pull the cab le out from the connect or. W [...]

4.1 Overview 4 Replacement Procedures TECRA M4 Maintenance Manual ( 960- 521) [CONFIDENTIAL ] 4-5 Assembly Procedure After the computer has been disassembled and th e part that caused the fault has been repaired or replaced, the computer must be reassem bled. Take note of the following general points when assembling the computer. Take your time and[...]

4 Replacement Procedures 4.1 Overview 4-6 [ CO NFID ENTIAL ] TECRA M4 Maintena nce Manual (960-521) Antenna coaxial cable disconnector[...]

4.1 Overview 4 Replacement Procedures Screw Tightening Torque Use the following torque when tightening screws. Caution : Overtightening may damage screws or par ts. Un dertightening may allow screws to loosen (and possibly fall out) caus ing a short circuit or other damage. Note : To tighten screws quickly and accurately , an electric screwd river [...]

4 Replacement Procedures 4.1 Overview 4-8 [ CO NFID ENTIAL ] TECRA M4 Maintena nce Manual (960-521) Screw Notation To make maintenance of the co mputer easier, markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body. Format: Screw shape + Screw length (mm) Screw shape B: Bind screw F: Fla[...]

4.2 Battery pack 4 Replacement Procedures 4.2 Battery pack Removing the battery pack The following describes the procedure for removing the battery pack. (See Figure 4-1.) Caution: Take care n o t to short circuit the te rminals when removing the battery pack. Similarly, do not drop, knock, scratch, disassemble, twist, or bend the battery pack. 1. [...]

4 Replacement Procedures 4.2 Battery pack 4-10 [CONFIDENTIAL ] TECRA M4 Maintenance Manual (960- 521) Installing the battery pack The following describes the procedure for inst alling the battery pack. (See Figure 4-1.) Caution: There is a d anger that the lith ium ion battery pack may explode if not fitted, operated, handled, or disposed correctly[...]

4.3 PC card/SD card 4 Replacement Procedures 4.3 PC card/SD card 4.3.1 PC card Removing the PC card The following describes the procedure for rem oving the PC card. (See Figure 4-2.) Caution: Insert or remove the PC card in accordance with any instructions in the PC card manual or the manuals of the computer system you are using. 1. Turn the comput[...]

4 Replacement Procedures 4.3 PC card/SD card 4.3.2 SD card Removing the SD card The following describes the procedure for rem oving the SD card. (See Figure 4-3.) Caution: Insert or remove the SD card in accordance with any instructions in the SD card manual or the manuals of the co mputer system you are using. 1. Push the SD card. It will pop out [...]

4.4 Memory module 4 Replacement Procedures 4.4 Memory module Caution: The power must be turned off when you remove the memory module. Removing the memory module with the power on risks damaging the module or the computer itself. Do not touch the memory module termi nals. Any dirt on the terminals may cause memory access problems. Never press hard o[...]

4 Replacement Procedures 4.4 Memory module 4-14 [CONFIDENTIAL ] TECRA M4 Maintenance Manual (960- 521) Installing the memory module To install the memory module(s) , confirm that the com puter is in boot mode. Then perform the following procedure. (See Figure 4-4.) 1. Insert the memory module into the connector of the computer slan twise (terminal [...]

4.5 HDD 4 Replacement Procedures 4.5 HDD Removing the HDD The following describes the procedure for removing the HDD. (See Figure 4-5 and 4-6.) Caution: Take care not to press on the top or bottom of the HDD. Pressure may cause data loss or damage to the device. 1. Turn the computer upside down. 2. Loosen the screw (with e-ring) fixing the HDD slot[...]

4 Replacement Procedures 4.5 HDD 4. Remove the following screws fixing the HDD holder. • M3.0x4.0S FLAT BIND screw x4 5. Detach the HDD holder from the HDD . 4-16 [CONFIDENTIAL ] TECRA M4 Maintenance Manual (960- 521) M3.0x4.0S FLAT BIND M3.0x4.0S FLAT BIND HDD holder (HDD fra me and laminate) HDD Figure 4-6 Removing the HDD holder Installing the[...]

4.6 Selectable bay module 4 Replacement Procedures 4.6 Selectable bay module Removing the selectable bay module The following describes the procedure for remo ving the selectable bay module. (See Figure 4-7 and 4-8.) 1. Turn the computer upside down. 2. Move the following screw (if the screw is secured in the lock screw hole) from lock position to [...]

4 Replacement Procedures 4.6 Selectable bay module 4. Re move the following screws securing the plastic brace and the OD board and remove them. • M2.0x8.0S BIND screw x2 5. Remove the following screws securing the plastic frame and remove it. • M2.0x3.0S S-THIN FLAT BIND screw x5 Plastic frame M2.0x3.0S S-THIN FLAT BIND M2.0x3.0S S-THIN FLAT BI[...]

4.6 Selectable bay module 4 Replacement Procedures TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 4-19 Installing the selectable bay module The following describes the procedure for inst alling the selectable bay module. (See Figure 4-7 and 4-8.) 1. Install the plastic frame to the selectable bay module and secure them with following screw[...]

4 Replacement Procedures 4.7 Keyboard 4.7 Keyboard Removing the keyboard The following describes the procedure for removing the keyboard. (See Figure 4-9.) 1. Turn the computer face up. 2. Open the display. 3. Insert your nails in the slot of both sides of the keyboard holder and lift it up. 4. Remove the following screws securing the keyboard. •[...]

4.7 Keyboard 4 Replacement Procedures Installing the keyboard The following describes the procedure for installing the keyboard. (See F igure 4-9.) 1. Put the keyboard on the palm re st as its face is down. Connect the keyboa rd flexible cable to CN3230 on the system board and lock the connector. Caution: 1. When replacing the keyboard with ne w on[...]

4 Replacement Procedures 4.8 Bottom cover assembly 4.8 Bottom cover assembly Removing the bottom cover assembly The following describes the procedure for re m oving the bottom cover assembly. (See Figure 4-10 and 4-11.) 1. Disconnect the touch pad cable from the connector CN3240 on the system board. CN3240 Touch pad cable Figure 4-10 Removing the t[...]

4.8 Bottom cover assembly 4 Replacement Procedures (6) (6) (6) (6) (4) (6) (6) (6) (6) (6) (6) (6) (6) (6) (6) (6) (6) (4) (6) (6) (6) (6) Figure 4-11 Removing the bottom cover assembly Installing the bottom cover assembly The following describes the procedure for inst alling the bottom cover assembly. (See Figure 4-10 and 4-11.) 1. Install the bot[...]

4 Replacement Procedures 4.9 Battery la tch assembly / Selectable bay lock 4.9 Battery latch assembl y / Selectable bay lock 4.9.1 Battery latch assembly Removing the battery latch assembly The following describes the procedure for removing the battery latch assembly. (See Figure 4-12.) 1. Remove the following screw securing the battery latch assem[...]

4.9 Battery latch assembly / Selectable bay lock 4 Replacement Procedures 4.9.2 Selectable bay lock Removing the Selectable bay lock The following describes the procedure for rem o ving the selectable ba y lock. (See Figure 4- 13.) 1. Release the tabs (2 points) and detach the Selectable bay lock A . 2. Remove the Selectable bay lock B from the bot[...]

4 Replacement Procedures 4.10 QI button assembly / PC card slot brace 4.10 QI button assembly / PC card slot brace 4.10.1 QI button assembly Removing the QI button assembly The following describes the procedure for rem o ving the QI button assembly. (See Figure 4- 14.) 1. Remove the following screw securing the QI button assembly and rem ove the QI[...]

4.10 QI button assembly / PC card slot brace 4 Replacement Procedures 4.10.2 PC card slot brace Removing the PC card slot brace The following describes the procedure for rem ovi ng the PC card slot brace. (See Figure 4- 15.) 1. Remove the following screws securing the PC card slot brace and remove the PC card slot brace . • M2.5x4.0B FLAT BIND sc[...]

4 Replacement Procedures 4.11 Bluetooth module 4.11 Bluetooth module Removing the Bluetooth module To remove the Bluetooth module, follow the steps below. (See Figure 4-16.) CAUTION: Do not try to remove the Bluetooth module with the computer turned on. You can damage the computer or Bluetooth module. Do not touch the connectors on the Bluetooth mo[...]

4.11 Bluetooth module 4 Replacement Procedures TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 4-29 Installing the Bluetooth module To install the Bluetooth module, follow the steps below. (See Figure 4-16.) 1. Connect the flexible cable to the Bluetooth module . 2. Connect the Bluetooth cable (black) to the Bluetooth module. 3. Secure the [...]

4 Replacement Procedures 4.12 MDC / Modem cable 4.12 MDC / Modem cable Removing the MDC / Modem cable The following describes the procedure for rem o ving the MDC / Modem cable. (See Figure 4- 17 and 4-18.) 1. Remove the following screws securing the MDC. • M2.0x4.0Z BIND screw x2 2. Pull up the MDC straight and remove it from the connector CN300[...]

4.12 MDC / Modem cable 4 Replacement Procedures 5. Remove the following screw and disconnect the drain cable 1 from the stud of system board. • M2.0x4.0Z BIND screw x1 or • M2.0x4.0B LH STICK x1 6. Peel off the glass tape and open the insulators and pull out the Modem cable from the insulators. 7. Remove the following screw and disconnect the d[...]

4 Replacement Procedures 4.12 MDC / Modem cable 4-32 [CONFIDENTIAL ] TECRA M4 Maintenance Manual (960- 521) Installing the MDC / Modem cable The following describes the procedure for inst alling an MDC / Modem cable. (See Figure 4- 17 and 4-18.) 1. Connect the Modem cable to the connector CN3001 on the system board. 2. Secure the drain cable 2 to t[...]

4.13 Wireless LAN card 4 Replacement Procedures 4.13 Wireless LAN card Removing the Wireless LAN card The following describes the procedure for removing the Wireless LAN card. (See Figure 4- 19.) 1. Disconnect the speaker cable from the connector CN6150 on the system board and pull out the cable from the guide of mini PCI cover. 2. Remove the follo[...]

4 Replacement Procedures 4.13 Wireless LAN card 4-34 [CONFIDENTIAL ] TECRA M4 Maintenance Manual (960- 521) Installing the Wireless LAN card The following describes the procedure for re m oving the wireless LAN card. (See Figure 4- 19.) 1. Insert the wireless LAN card slantwise into the connector of mini PCI. Press the wireless LAN card until it ho[...]

4.14 Fan/CPU 4 Replacement Procedures 4.14 Fan/CPU 4.14.1 Fan (Fan0 / Fan1) Removing the Fan0 / Fan1 The following describes the procedure for removing the fan. (See Figure 4-20.) 1. Disconnect the fan cable from the connector CN8770 (for fan0)/ CN8780 (for fan1) on the system board. 2. Remove the following screws securing the fan and remove the Fa[...]

4 Replacement Procedures 4.14 Fan/CPU Installing the Fan0 / Fan1 The following describes the procedure fo r installing the fan. (See Figure 4-20.) 1. Install the fan while fitting the screw holes and s ecure it with the following screw s . • M2.5x4.0B FLAT BIND screw x2 (each) 2. Hook the fan cable to the guide and connect it to the connector CN8[...]

4.14 Fan/CPU 4 Replacement Procedures 4.14.2 CPU Removing the CPU The following describes the procedure for removing the CPU. (See Figure 4-21 and 4-22.) 1. Remove the following screws securing the CPU hold plate in the reverse order of the number (3 → 1) on the CPU hold plate and remove the CPU hold plate . • M2.0x4.0B BIND screw x3 2. Remove [...]

4 Replacement Procedures 4.14 Fan/CPU 3. Unlock the CPU by rotating countercloc kwise the cam on the CPU socket by 180 degrees with a flat-blade driver. Figure 4-22 Removing the CPU 4. Remove the CPU . Installing the CPU The following describes the procedure for installing the CPU. (See Figure 4-21 to 4-23.) 1. Make sure that the cam of the CPU soc[...]

4.14 Fan/CPU 4 Replacement Procedures 4. If there is already silicon grease on th e CPU and FIN, clean it with a cloth. Using a special applicato r, a pply silicon grease so that the CPU chip on the CPU is completely covered. Note : Apply the silicon grease enough to cover the chip surface using the special applicator. Figure 4-23 Applying silicon [...]

4 Replacement Procedures 4.15 DC-IN jack 4.15 DC-IN jack Removing the DC-IN jack The following describes the procedure for re m oving the DC-IN jack. (See Figure 4-24.) 1. Pull up the DC-IN jack straight from the slot of cover assembly. 2. Disconnect the DC-IN jack from the connector CN8800 on the system board DC-IN jack CN8800 Figure 4-24 Removing[...]

4.16 Penholder / RTC battery 4 Replacement Procedures 4.16 Penholder / RTC battery 4.16.1 Penholder Removing the Penholder The following describes the procedure for re m oving the Penholder. (See Figure 4-25.) 1. Disconnect the RTC batter cable from the connector CN9990 on the system board. 2. Remove the following screws securing the Penhol der and[...]

4 Replacement Procedures 4.16 Penholder / RTC battery Installing the Penholder The following describes the procedure for in stalling the Penholder. (See Figure 4-25.) 1. Install the Penholder to the cover assembly and secure it with the following screws . • M2.0x4.0B FLAT BIND screw x2 Caution: When installing the Penholder, be care ful not to ca[...]

4 Replacement Procedures 4.17 LCD harness holder 4-42 [CONFIDENTIAL ] TECRA M4 Maintenance Manual (960- 521) 4 Replacement Procedures 4.17 LCD harness holder Removing the LCD harness holder The following describes the procedure for removing the LCD harness holder. (See Figure 4- 27.) 1. Disconnecting the USB harness from the connector CN4612 on the[...]

4.17 LCD harness holder 4 Replacement Procedures 5. Remove the following screws securing and remove the LCD harness holder . • M2.5x6.0B FLAT BIND screw x2 QI board cable Insulator CN9521 CN9530 M2.5x6.0B FLAT BIND CN board harness ( to CN9520 ) USB harness ( Connected to CN4621 ) USB harness ( to CN4612 ) LCD harness ( Connected to CN5501 ) CN b[...]

4 Replacement Procedures 4.17 LCD harness holder 4-44 [CONFIDENTIAL ] TECRA M4 Maintenance Manual (960- 521) Installing the LCD harness holder The following describes the procedure for installing the LCD harness ho lder (See Figure 4- 27). 1. Install the LCD harness holder to the cover as sembly by fitting the boss and secure it with the following [...]

4.18 Mic (L) cable guide 4 Replacement Procedures 4.18 Mic (L) cable guide Removing the Mic (L) cable guide The following describes the procedure for rem oving the Mic (L) cable guide. (See Figure 4- 28.) 1. Disconnect the Mic (L) cable from the connector CN6060 on the system board and pull it out from the Mic (L) cable guide. 2. Disconnect the HDD[...]

4 Replacement Procedures 4.18 Mic (L) cable guide Installing the Mic (L) cable guide The following describes the procedure for inst alling Mic (L) cable gui de (See Figure 4-28). 1. Connect the HDD cable from the connector CN1900 on the system board. Caution: When laying the HDD cable, be careful on the points shown in the following figure. Fix the[...]

4.19 QI board / CN board 4 Replacement Procedures 4.19 QI board / CN boa rd 4.19.1 QI board Removing the QI board The following describes the procedure for removing the QI board. (See Figure 4-29.) 1. Remove the following screws securing the QI board. • M2.5x6.0B FLAT BIND screw x1 2. Pull up the QI board straight and remove the QI board from the[...]

4 Replacement Procedures 4.19 QI board / CN board 4.19.2 CN board Removing the CN board The following describes the procedure for rem oving the CN board. (See Figure 4-30.) 1. Remove the following screws securing the CN board. • M2.5x6.0B FLAT BIND screw x2 2. Pull up to remove the CN board from the cover assembly. M2.5x6.0B FLAT BIND CN board Fi[...]

4.19 QI board / CN board 4 Replacement Procedures TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 4-49[...]

4 Replacement Procedures 4.20 System board 4.20 System board Removing the system board The following describes the procedure for re moving the system board. (See Figure 4-31.) 1. Disconnect the Mic (R) cable from the connector CN6061 on the system board 2. Disconnect the rotation sensor cable from the connector CN3280 on the system board 3. Disconn[...]

4.20 System board 4 Replacement Procedures TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 4-51 Installing the system board The following describes the procedure for inst alling the system board. (See Figure 4-31.) 1. Install the system board to the cover assembly and secure it with the f ollo wing screw . • M2.5x6.0B FLAT BIND screw x1 N[...]

4 Replacement Procedures 4.21 PC card slot cover 4.21 PC card slot cover Removing the PC card slot cover The following describes the procedure for rem ovi ng the PC card slot cover. (See Figure 4- 32.) 1. Lift the insulator and remove the following screws securing the PC card slot cover. • M2.0x3.0S S-THIN FLAT BIND screw x2 2. Release the hook ([...]

4.22 Speaker 4 Replacement Procedures 4.22 Speaker Removing the speaker The following describes the procedure for removing the speaker. (See Figure 4-33.) 1. Turn up the guide insulator . 2. Pull out the speaker cable from the ferrite sheet of cover assembly. 3. Pull out the speaker from the slot of cover assembly. Guide insulator Speaker cable Gui[...]

4 Replacement Procedures 4.22 Speaker 2. Arrange the speaker cable along the guide insulator . Caution: Arrange the speaker cable as shown in the following figure. Do not let the cables out of the frame rib. Insert the two cables of antennas into th e two ferrite-sheets an d let them within the rib. Ferrite sheet Antenna cable 3. Stick the guide in[...]

4.23 Microphone / Front panel 4 Replacement Procedures 4.23 Microphone / Front panel 4.23.1 Microphone Removing the microphone The following describes the procedure for removing the microphone. (See Figure 4-34.) 1. Remove the following screws securing the both right and left Mic holder. • M2.5x4.0B FLAT BIND screw x2 (x1 for each side) 2. Pull u[...]

4 Replacement Procedures 4.23 Microphone / Front panel Installing the microphone The following describes the procedure for installing the microphone. (See Figure 4-34.) 1. Fitting the microphone to the shapes of slot, inst all the microphone to the cover assembly. 2. Install the Mic holder to the cove r assembly while fitting it to the slit of cove[...]

4.23 Microphone / Front panel 4 Replacement Procedures TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 4-57 Installing the front panel The following describes the procedure for in stalling the front panel. (See Figure 4-35.) 1. Install the display latch to the front panel . 2. Install the front panel to the cover assembly and secure it with[...]

4 Replacement Procedures 4.24 Lens holder 4.24 Lens holder Removing the lens holder The following describes the procedure for re m oving the lens holder. (See Figure 4-36.) 1. Remove the following screw securing the lens holder. • M2.5x4.0B S-THIN FLAT BIND sc rew x1 2. Remove the lens holder from the cover assemb ly. M2.5x4.0B S-THIN FLAT BIND L[...]

4.25 Touch pad 4 Replacement Procedures 4.25 Touch pad Removing the touch pad The following describes the procedure for rem oving the touch pad. (See Figure 4-37.) 1. Peel the insulator. 2. Remove the following screws securing the touch pad. • M2.0x4.0S S-THIN FLAT BIND screw x2 3. Remove the touch pad holder and touch pad from the cover assembly[...]

4 Replacement Procedures 4.26 LCD unit & FL inverter 4.26 LCD unit & FL inverter Removing the LCD unit & FL inverter The following describes the procedure for rem o ving the LCD unit & FL inverter. (See Figure 4-38 to 4-41.) NOTE: When replacing the LCD unit, do not give the hinge portion a strong press. It may cause the breakage of[...]

4.26 LCD unit & FL inverter 4 Replacement Procedures 5. Turn up the insulator and disconnect the HV cab le from the connector of FL inverter. 6. Remove the following screws securing the LCD unit. • M2.5x4.0B FLAT BIND screw x4 7. With the bottom edge of the LCD unit on the display cover, raise the top edge of the LCD unit. NOTE: When putting [...]

4 Replacement Procedures 4.26 LCD unit & FL inverter 10. Remove the following screw s securing the LCD unit holder . • M2.5x4.0S FLAT BIND screw x8 4-62 [CONFIDENTIAL ] TECRA M4 Maintenance Manual (960- 521) M2.5x4.0S FLAT BIND M2.5x4.0S FLAT BIND Figure 4-40 Removing the LCD unit holder 11. Pull up the FL inverte r while p eeling off the dou[...]

4.26 LCD unit & FL inverter 4 Replacement Procedures TECRA M4 Maintenance Manua l (960- 521) [CONFIDENTIAL ] 4-63 Installing the LCD unit & FL inverter The following describes the procedure for instal ling the LCD unit & FL inverter. (See Figure 4-38 to 4-41.) 1. Connecting the inverter harness to the connector of FL inverter, install t[...]

4 Replacement Procedures 4.27 Application switch board 4.27 Application switch board Removing the application switch board The following describes the procedure for re m oving the application switch board. (See Figure 4-42.) 1. Remove the following screws securing the application switch board and pull up the application switch board . • M2.5x4.0B[...]

4.28 LCD latch assembly 4 Replacement Procedures 4.28 LCD latch assembly Removing the LCD latch assembly The following describes the procedure for removing the LCD latch assembly. (See Figure 4- 43.) 1. Remove the following screw and LCD latch assembly from the display cover. • M2.5x4.0B FLAT BIND screw x1 M2.5x4.0B FLAT BIND LCD latch assembly F[...]

4 Replacement Procedures 4.29 Digitizer 4.29 Digitizer Caution : Read follow ing instructions before handling the Digitizer. Do not carry the LCD module by holding the FL cable in one’s hand because it may result to cut the FL cable, and cause displa y function failure or lighting failure. Be careful to use the bezel guide. There is a portion whe[...]

4.29 Digitizer 4 Replacement Procedures Do not make any scratches on the B/L and TAB by the edge of the digitizer when installing the digitizer because it may result to brea k the TAB or make scratches on the B/L and cause display function failure. Do not pull up the PCB hardly wh en installing the digitizer b ecause it may result to give stress on[...]

4 Replacement Procedures 4.29 Digitizer Do not turn up the digitizer because it may re sult to give stress on the TAB or PCB and cause the display function failure. Do not put any instrument on the LCD modul e because it may result to make scratch on the cell, polarization sheet or B/L and brea k the TAB and may cause the display function failure. [...]

4.29 Digitizer 4 Replacement Procedures Do not hold, press and rub the TAB because it may result to break the TAB and cause the display function failure. Make sure to put the LCD m odule on the flat place. If th e LCD module is put on the uneven place, it may result to break the T AB, make scratch on the B/L or polarization sheet and cause the disp[...]

4 Replacement Procedures 4.29 Digitizer 4-70 [CONFIDENTIAL ] TECRA M4 Maintenance Manual (960- 521)[...]

4.29 Digitizer 4 Replacement Procedures Removing the Digitizer The following describes the procedure for removing the digitizer. (See Figure 4-44.) 1. Remove the following screws securing the digitizer. • M2.0x3.0Z BIND screw x3 2. Slide out the digitizer toward the arrow pointing. M2.0x3.0Z BIND M2.0x3.0Z BIND Digitizer Figure 4-44 Removing the [...]

4 Replacement Procedures 4.30 LCD harne sses & Wireless LAN/Bluetooth antennas 4-72 [CONFIDENTIAL ] TECRA M4 Maintenance Manual (960- 521) 4.30 LCD harnesses & Wirel ess LAN/Bluetooth antennas Removing the LCD harnesses & Wire less LAN/Bluetooth antennas The following describes the procedure for rem oving the LCD harness & wireless [...]

4.30 LCD harnesses & Wireless LAN/Bluetoot h antennas 4 Replacement Procedures 6. Detach the cover assembly from the display cover. LCD harness holder M2.5x2.8B FLAT BIND M2.5x6.0B FLAT BIND M2.5x6.0S PSP TIGHT Digitizer harness holder Hinge rear cover CPU stud M2.5x6.0S PSP TIGHT Glass tape Hinge assembly Figure 4-45 Removing the cover assembl[...]

4 Replacement Procedures 4.30 LCD harne sses & Wireless LAN/Bluetooth antennas 10. Detaching the hinge assembly from the display cover, rem ove the hinge cap from the hinge assembly. M2.5x6.0B FLAT BIND LCD harness ground plate M2.5x6.0B FLAT BIND LCD harness hold plate Hinge cap LCD harness Digitizer harness Figure 4-46 Removing the hinge asse[...]

4.30 LCD harnesses & Wireless LAN/Bluetoot h antennas 4 Replacement Procedures Installing the LCD harnesses & Wi reless LAN/Bluetooth antennas The following describes the procedure for installing the LCD harness & wireles s LAN/Bluetooth antennas (S ee Figure 4-45 to 4-47.) 1. Stick the wireless LAN antennas / Bluetooth antenna on the d[...]

4 Replacement Procedures 4.30 LCD harne sses & Wireless LAN/Bluetooth antennas 4-76 [CONFIDENTIAL ] TECRA M4 Maintenance Manual (960- 521) 6. Installing the hinge cap to the hinge assembly, secure the h inge assembly to the display cover with the fo llowing screws . • M2.5x6.0B FLAT BIND screw x2 Caution : Before installing the hinge cap, con[...]

4.31 Hinge Switch Board 4 Replacement Procedures 4.31 Hinge Switch Board Removing the hinge switch board The following describes the procedure for removing the hinge switch board. (See Figure 4- 48.) 1. Remove the following screws and hinge switch board . • M2.5x3.0B FLAT BIND screw x2 2. Remove the plate placed under the hinge switch b oard. M2.[...]

4.32 Fluorescent lamp 4 Replacement Procedure TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 4-77 4 4.32 Fluorescent lamp This system uses LCD modules from the following suppliers. The procedure for replacing the fluorescent lamp is different for each LCD module. Refer to the appropriate procedure. Type Part No. Supplier Section 14.1-inch (SX[...]

4 Replacement Procedure 4.32 Fluorescent lamp 4.32.1 Replacing the 14.1 Inch SXGA+ TMD Fluorescent lamp The following describes the procedure for replacing the fluorescent lamp (See Figure 4-49 to 4-59). Disassembling Fluorescent lamp Peeling off the tapes and insulation sheets 1. Turn the back of module up and place it on a flat surface that is fr[...]

4.32 Fluorescent lamp 4 Replacement Procedure Removing the screws 1. Spread out the insulation sheet without detaching it from the side of the bezel. 2. Remove the four screws (1). CAUTION : 1. To unfasten the screws, use an insert bit of point size 0 for Philips screwdrivers. 2. Do not remove the insulation sheet to reuse it. (1) (1) (1) (1) Figur[...]

4 Replacement Procedure 4.32 Fluorescent lamp Removing the bezel 1. Without removing the insulation tape, turn the face of m odule up. 2. Release the four latches of the bezel and frame (two positions on each side). With holding up the bezel from the lower side (FL lamp side), release the three latches on the top to remove the bezel from the cell. [...]

4.32 Fluorescent lamp 4 Replacement Procedure Opening the PCB 1. Spread out the PCB horizontally. CAUTION: Be careful not to damage the FPC. Figure 4-52 Replacing 14.1 Inch TMD fluorescent lamp (4) TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 4-81[...]

4 Replacement Procedure 4.32 Fluorescent lamp Removing the cell with PCB 1. Remove the cell with PCB from the backlight unit as shown bellow. 2. Completely remove the double-sided tape rem aining on the reverse side of the cell. CAUTION: 1. A portion of the upper side of cell is adhered to the frame with the double-sided tape. Remove the cell gentl[...]

4.32 Fluorescent lamp 4 Replacement Procedure Assembling Fluorescent lamp Check of the backlight replaced 1. Check the following items Do not let the sheet on and not let the sheet out of the frame. Figure 4-54 Replacing 14.1 Inch TMD fluorescent lamp (6) TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] 4-83[...]

4 Replacement Procedure 4.32 Fluorescent lamp Assembling the cell with PCB 1. Remove the parting paper from the double-sided tape on the backlight unit. 2. Turn the backlight on. 3. Check that the backlight is free of dust, foreign objects, or damage. Perform this check also for the reverse side of the cell. Then install the cell with PCB in the ba[...]

4.32 Fluorescent lamp 4 Replacement Procedure Folding the FPC/PCB 1. Fold down the FPC (PCB) toward the reverse side of the backlight unit. CAUTION: 1. Be careful not to damage the FPC. 2 . The screw hole shall be seen. The screw hole of plastic frame shall be seen through the hole of GND- CU. The screw hole of plastic frame shall be seen through t[...]

4 Replacement Procedure 4.32 Fluorescent lamp Setting the bezel 1. Fit the bezel into the frame from the lam p side. ((1) in the bellow figure) 2. Hook the four (two positions on each side) latches on the side. ((2) in the bellow figure) 3. Fit the bezel hooking the three latches on the upper side (FPC side). ((3) in the bellow figure) CAUTION: Be [...]

4.32 Fluorescent lamp 4 Replacement Procedure Fasten screws of the PCB and bezel 1. Fasten four screws. ((1) in the bellow figure) CAUTION: 1 . The tightening torque must be 0.176 Ｎ m (1.8kgf ･ cm) for all the screws. 2. Use an insert bit of point size 0 for the Philips screwdrivers. (1) (1) (1) (1) Figure 4-58 Replacing 14.1 Inch TMD fluoresce[...]

4 Replacement Procedure 4.32 Fluorescent lamp Attaching the tapes and insulation sheet 1. Attach the double sided-tape of PCB insulation sheet. 2. Attach the tape for fixing insulation sheet and two bezel tapes. CAUTION: When attaching tape and insulation sheet, be careful not to damage the PCB, cell and B/L. Insulation sheet Tape for fixing the in[...]

[CONFIDENTIAL] Appendices[...]

Appendices App-ii [CONFIDENTIAL] TECRA M4 Maintenance Manual (960- 52 1)[...]

Appendices TECRA M4 Maintenance Manual ( 960- 521) [CONFIDENTIAL ] App-iii Appendix Contents Appendix A Handling the LCD Module ......................................................................... A-1 Appendix B Board Layout ................................................................................................B-1 B.1 System Board Fro[...]

Appendices App-iv [CONFID E NTIAL ] TECRA M4 Maintenance Manua l (960- 521) C.18 CN4612 USB3 connector (Port 6) (6-pin) ................................................. C-18 C.19 CN5501 LCD connector (20-pin) .............................................................. C-19 C.20 CN6060 Internal microphone (left) connector (2-pin)................[...]

Appendices TECRA M4 Maintenance Manual ( 960- 521) [CONFIDENTIAL ] App-v Appendix D Keyboard Scan/Character Codes .............................................................. D-1 Appendix E Key Layout ...................................................................................................E-1 Appendix F Wiring Diagrams .................[...]

Appendices App-vi [CONFID E NTIAL ] TECRA M4 Maintenance Manua l (960- 521) Figures Figure B-1 System board layout (front) ...........................................................................B-1 Figure B-2 System board layout (back) ...........................................................................B-3 Figure B-3 CN board layout ....[...]

Appendices TECRA M4 Maintenance Manual ( 960- 521) [CONFIDENTIAL ] App-vii Tables Table B-1 System board (front) .....................................................................................B-2 Table B-2 System board (back) .....................................................................................B-4 Table B-3 CN board ..........[...]

Appendices App-viii [CONFIDENTIAL ] TECRA M4 Maintenance Manua l (960- 521) Table C-25 DC-IN connector (4-pin)............................................................................. C-20 Table C-26 1 st battery connector (10-pin) ...................................................................... C-21 Table C-27 RTC battery connector (3-pi[...]

Appendix A Handling the LCD Module Appendices Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged duri ng assembly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module in the LCD cove r, be sure to seat it so that it i[...]

Appendices Appendix A Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with co tton or a soft cloth. If it is still dirty, try breathing on the surface to create a light cond ensate and wipe it again. If the surface is very dirty, we recomme nd a CRT cleaning agent. Apply the agent to a cloth and then wipe the panel’s surfa[...]

Appendix A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the m odule, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. TECRA M4[...]

Appendices Appendix A Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9. Do not disassemble the LCD module. Disassembly c[...]

Appendix A Handling the LCD Module Appendices 10. If you transport the module, do not use pack ing material that c ontains epoxy resin (amine) or silicon glue (alcohol or oxime). These m aterials can release gas that can damage the panel’s polarization. TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] A-5[...]

Appendices Appendix A Handling the LCD Module A-6 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521)[...]

Appendix B Board Layout Appendices Appendix B Appendix B Board Layout B.1 System Board Front View (D) (E) (C) TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] B-1 (A) (H) (G) (I) (B) (J) (F) Figure B-1 System board layout (front)[...]

Appendices Appendix B Board Layout B-2 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) Table B-1 System board (front) Mark Number Part’s name (A) IS2130 SD card slot (B) IC8972 PSC (C) CN3400 Debug port (D port) conne ctor (D) CN3230 Keyboard connector (E) CN3240 Touch pad connector (F) J6310 Headphone jack (G) J6070 External microphone jack[...]

Appendix B Board Layout Appendices B.2 System board Back View (X) (W) (R) (Y) (V) (Q) (P) (N) (L) (J) (I) (H) (G) (E) (F) (D) (B) (A) (M) (S) (U) (C) (Z) (K) (T) (O) Figure B-2 System board layout (back) TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] B-3[...]

Appendices Appendix B Board Layout B-4 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521) Table B-2 System board (back) Mark Number Name (A) CN4611 USB connector 2 (B) CN4610 USB connector 1 (C) CN2200 Mini PCI connector (D) CN4200 IEEE1394 connector (E) CN1900 HDD I/F connector (F) CN6150 Spea ker con nector (G) CN6060 Internal microphone (left)[...]

Appendix B Board Layout Appendices B.3 CN Board Front and Back View <Front layout> <Back layout> Figure B-3 CN board layout Table B-3 CN Board Mark Number Name (A) CN9520 System board I/F connector (B) CN4621 USB 1 relay connector (C) CN9521 QI board I/F connector (D) CN4620 USB 2 connector (E) CN5320 CRT connector (F) CN5340 S-VIDEO co[...]

Appendices Appendix B Board Layout B.4 QI Board Front and Back View <Front layout> (A) <Back layout> Figure B-4 QI Board layout Table B-4 QI Board Mark Number Name (A) C N9530 C N board I/F connecto r B-6 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521)[...]

Appendix B Board Layout Appendices B.5 SW Board Front and Back View <Front layout> (A) <Back layout> (E) (D) (C) (B) Figure B-5 SW Board layout Table B-5 SW Board Mark Number Name (A) CN9510 System board I/F connector (B) S3293 Direction button (C) S3292 ESC button (D) S3291 SAS button (E) S3290 POWER-ON switch TECRA M4 Maintenance Manu[...]

Appendices Appendix B Board Layout B-8 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521)[...]

Appendix. C Pin Assignment Appendices TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] C-1 Appendix. C Pin Assignment Appendix C Pin Assignment System Board C.1 CN1440 Memory 1 connector (200-pin) Table C-1 Memory 1 connector (200-pin) (1/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 MRREF-B0V - 2 GND - 3 GND - 4 BDQ05-B1P I/O 5 BDQ[...]

Appendices Appendix. C Pin Assignment C-2 [CONFIDENTIAL ] TECRA M4 Maintenance Manual (960-52 1) Table C-1 Memory 1 connector (200-pin)(2/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 57 BDQ22-B1P I/O 58 BDQ20-B1P I/O 59 GND - 60 GND - 61 BDQ30-B1P I/O 62 ADQ24-B1P I/O 63 BDQ28-B1P I/O 64 BDQ25-B1P I/O 65 GND - 66 GND - 67 BDM3-B1P I/O 68 BDQS[...]

Appendix. C Pin Assignment Appendices TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] C-3 Table C-1 Memory 1 connector (200-pin) (3/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 129 BDQS4-B1N I/O 130 BDM4-B1P O 131 BDQS4-B1P I/O 132 GND - 133 GND - 134 BDQ38-B1P I/O 135 BDQ34-B1P I/O 136 ADQ39-B1P I/O 137 BDQ35-B1P I/O 138 GND - 139 [...]

Appendices Appendix. C Pin Assignment C-4 [CONFIDENTIAL ] TECRA M4 Maintenance Manual (960-52 1) C.2 CN1460 Memory 2 connector (200-pin) Table C-2 Memory 2 connector (200-pin)(1/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 MRREF-B0V - 2 GND - 3 GND - 4 ADQ04-B1P I/O 5 ADQ00-B1P I/O 6 ADQ05-B1P I/O 7 ADQ01-B1P I/O 8 GND - 9 GND - 10 ADM0-B1P[...]

Appendix. C Pin Assignment Appendices TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] C-5 Table C-2 Memory 2 connector (200-pin)(2/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 69 NC - 70 ADQS3-B1P I/O 71 GND - 72 GND - 73 ADQ27-B1P I/O 74 ADQ30-B1P I/O 75 BDQ26-B1P I/O 76 ADQ31-B1P I/O 77 GND - 78 GND - 79 MCKE0-B1P O 80 MCKE1-B1P O[...]

Appendices Appendix. C Pin Assignment C-6 [CONFIDENTIAL ] TECRA M4 Maintenance Manual (960-52 1) Table C-2 Memory 2 connector (200-pin )(3/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 141 ADQ45-B1P I/O 142 ADQ44-B1P I/O 143 ADQ41-B1P I/O 144 GND - 145 GND - 146 ADQS5-B1N I/O 147 ADM5-B1P O 148 ADQS5-B1P I/O 149 GND - 150 GND - 151 ADQ42-B1P I[...]

Appendix. C Pin Assignment Appendices TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] C-7 C.3 CN1801 Select bay I/F connector (72-pin) Table C-3 Select bay I/F connector (72-pin) Pin No. Signal Name I/O P i n N o . Signal Name I/O 1 GND - 37 GND - 2 GND - 38 PIORDY-P3P O 3 N.C. - 39 (CSEL) - 4 N.C. - 40 PDDACK I 5 GND - 41 GND - 6 N.C. - [...]

Appendices Appendix. C Pin Assignment C-8 [CONFIDENTIAL ] TECRA M4 Maintenance Manual (960-52 1) C.4 CN1900 HDD I/F connect or (11-pin) Table C-4 HDD I/F connector (11-pin) Pin No. Signal Name I/O P i n N o . Signal Name I/O 1 SATAT0-P3P O 2 SATAT0-P3N O 3 GND - 4 SATAR0-P3N I 5 SATAR0-P3P I 6 GND - 7 P3V - 8 GND - 9 P5V - 10 GND - 11 GND 1T GND - [...]

Appendix. C Pin Assignment Appendices TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] C-9 Table C-5 PC card I/F connector (70-pin) (2/2) Pin No. Signal Name I/O P i n N o . Signal Name I/O 35 GND - 36 ACCD1-E3N I/O 37 ACAD02-EYP I/O 38 ACAD04-EYP I/O 39 ACAD06-EYP I/O 40 ACD14-EYP I/O 41 ACAD08-EYP I/O 42 ACAD10-EYP I/O 43 ACVS1-E3P I/O 4[...]

Appendices Appendix. C Pin Assignment C-10 [CONFIDENTIAL] TECRA M4 Maintenance M anual (960-521) C.7 CN2200 Mini PCI I/F connector (124-pin) Table C-7 Mini PCI I/F connector (124-pin) (1/2) Pin No. Signal Name I/O P i n N o . Signal Name I/O 1 N.C. - 2 N.C. - 3 N.C. - 4 N.C. - 5 N.C. - 6 N.C. - 7 N.C. - 8 N.C. - 9 N.C. - 10 N.C. - 11 N.C. - 12 N.C.[...]

Appendix. C Pin Assignment Appendices TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] C-11 Table C-7 Mini PCI I/F connect or (124-pin) (2/2) Pin No. Signal Name I/O P i n N o . Signal Name I/O 71 PERR-P3N I/O 72 DEVSEL-P3N I/O 73 CBE1-P3N I 74 GND - 75 AD14-P3P I/O 76 AD15-P3P I/O 77 GND - 78 AD13-P3P I/O 79 AD12-P3P I/O 80 AD11-P3P I/O 8[...]

Appendices Appendix. C Pin Assignment C-12 [CONFIDENTIAL] TECRA M4 Maintenance M anual (960-521) C.8 CN2300 Docking I/F connector (240-pin) Table C-8 Docking I/F c onnector (240-pin) (1/4) Pin No. Signal Name I/O Pin No. Signal Name I/O A1 DSKDC I A2 GND - A3 DSKDC I A4 GND - 1 DCOUT I 2 DCOUT I 3 DOCDT1-S3 N O 4 P5V I 5 N.C. - 6 N.C. - 7 GND - 8 P[...]

Appendix. C Pin Assignment Appendices TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] C-13 Table C-8 Docking I/F connector (240-pin) (2/4) Pin No. Signal Name I/O Pin No. Signal Name I/O 63 EJCTRQ-S3N I/O 64 IF-P5V I 65 (EXMSDT-P5P) - 66 (EXKBDT-P5P) - 67 GND - 68 GND - 69 DILSON-S3P I/O 70 (NVPCNF-S3P) O 71 GND - 72 DDCADA-P3P I/O 73 GND[...]

Appendices Appendix. C Pin Assignment C-14 [CONFIDENTIAL] TECRA M4 Maintenance M anual (960-521) Table C-8 Docking I/F connector (240-pin) (3/4) Pin No. Signal Name I/O Pin No. Signal Name I/O 139 GND - 140 PWRSW-S3N O 141 (DCD-PYP) - 142 (DSR-PYP) - 143 (TXD-EYN) - 144 (RING-PYP) - 145 PE-P5P O 146 PDB07-P5P I/O 147 PDB06-P5P I/O 148 GND - 149 GND[...]

Appendix. C Pin Assignment Appendices TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] C-15 Table C-8 Docking I/F connector (240-pin) (4/4) Pin No. Signal Name I/O Pin No. Signal Name I/O 213 ERROR-P5N O 214 AUTFD-P5N I 215 (DPREQ-P3N) - 216 (DAD31-P3P) - 217 GND - 218 (DAD29-P3P) - 219 (DAD27-P3P) - 220 (DAD25-P3P) - 221 GND - 222 (DCBE23[...]

Appendices Appendix. C Pin Assignment C-16 [CONFIDENTIAL] TECRA M4 Maintenance M anual (960-521) C.10 CN3230 Keyboard connector (34-pin) Table C-10 Keyboard connector (34-pin) Pin No. Signal Name I/O P i n N o . Signal Name I/O 1 NUMLED-P5N I 2 ARWLED-P5N I 3 CAPLED-P5N I 4 P5V I 5 KBSC00-S3N O 6 KBSC01-S3N O 7 KBSC02-S3N O 8 KBSC03-S3N O 9 KBSC04-[...]

Appendix. C Pin Assignment Appendices TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] C-17 C.12 CN3280 Panel senso r connector (3-pin) Table C-12 Panel sensor connector (3-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 GND - 2 PNLTRN-S3N O 3 GND - C.13 CN3400 Debugging connector (4-pin) Table C-13 Debugging connector (4-pin) Pin N[...]

Appendices Appendix. C Pin Assignment C-18 [CONFIDENTIAL] TECRA M4 Maintenance M anual (960-521) C.15 CN4200 IEEE1394 connector (4-pin) Table C-15 IEEE1394 connector (4-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 TPB0-E3N I/O 2 TPB0-E3P I/O 3 TPA0-E3N I/O 4 TPA0-E3P I/O C.16 CN4610 USB1 connector (Port 0) (4-pin) Table C-16 USB1 connecto[...]

Appendix. C Pin Assignment Appendices TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] C-19 C.19 CN5501 LCD connector (20-pin) Table C-19 LCD connector (20-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 GND - 2 GND - 3 TXCK0-PYP I 4 TXCK1-PYP I 5 TXCK0-PYN I 6 TXCK1-PYN I 7 TXDT0-PYP I 8 TXDT5-PYN I 9 TXDT0-PYN I 10 TXDT5-PYP I 11 [...]

Appendices Appendix. C Pin Assignment C-20 [CONFIDENTIAL] TECRA M4 Maintenance M anual (960-521) C.22 J6070 External micr ophone connector (6-pin) Table C-22 External microphone connector (6-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 A-GND - 4 A-GND I 2 (MICIN) O 5 (A4R7-P4V) I 3 (MICBIS-P2V) O 6 (MICBIS-P2V) O C.23 CN6150 Speaker conne[...]

Appendix. C Pin Assignment Appendices TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] C-21 C.26 CN8810 1 st battery connector (10-pin) Table C-26 1 st battery connector (10-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 (PVBL1) I 2 BTMP1 I 3 (DCHG) I 4 (M5V) I 5 PSCL-S5P I 6 PSDA-S5P I 7 GND - 8 DBT10V-S5N I 9 GND - 10 GND - C.27 [...]

Appendices Appendix. C Pin Assignment C-22 [CONFIDENTIAL] TECRA M4 Maintenance M anual (960-521) C.29 CN8780 Fan1 connector (3-pin) Table C-29 Fan1 connector (3-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 (P5V) I 2 GND - 3 FANG0-P3P I C.30 CN9502 CN Board I/F connector (40-pin) Table C-30 CN Board I/F connector (40-pin) Pin No. Signal Na[...]

Appendix. C Pin Assignment Appendices TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] C-23 C.31 CN9540 Digitizer switch I/F connector (40-pin) Table C-31 Digitizer switch I/F con nector (40-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 GND - 21 GND - 2 GND - 22 DGDTR-P3N I 3 GND - 23 DGRTS-P3N I 4 GND - 24 DGRXD-P3P O 5 GND - 25 [...]

Appendices Appendix. C Pin Assignment C-24 [CONFIDENTIAL] TECRA M4 Maintenance M anual (960-521) CN board C.32 CN4400 Bluetooth I/F connector (20-pin) Table C-32 Bluetooth I/ F connector (20-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 GND - 2 N.C. - 3 BTMDL-P3N O 4 N.C. - 5 N.C. - 6 N.C. - 7 N.C. - 8 BTRST-S3P I 9 N.C. - 10 N.C. - 11 GND[...]

Appendix. C Pin Assignment Appendices TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] C-25 C.34 CN4620 USB I/F connect or (port 6) (4-pin) Table C-34 USB I/F connector (port 6) (4-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 USB1PS-E5V I 2 + side I/O 3 - side I/O 4 GND - 1T GND - 2T GND - 3T GND - C.35 CN5320 CRT I/F connector ([...]

Appendices Appendix. C Pin Assignment C-26 [CONFIDENTIAL] TECRA M4 Maintenance M anual (960-521) C.37 CN9521 QI board I/F connector (2-pin) Table C-37 QI board I/F connector (2-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 GPBTNA-S3N I 2 GND - C.38 CN9523 MG board I/F connector (3-pin) Table C-38 MG board I/F connector (3-pin) Pin No. Sign[...]

Appendix. C Pin Assignment Appendices TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] C-27 C.39 CN9520 System board I/F connector (40-pin) Table C-39 System board I/F connector (40-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 GND - 2 GND - 3 GND - 4 GND - 5 MRED-PXP I 6 TVLUMA-PXP I 7 GND - 8 TV-GND - 9 MGREEN-PXP I 10 TVCHRO-PX[...]

Appendices Appendix. C Pin Assignment C-28 [CONFIDENTIAL] TECRA M4 Maintenance M anual (960-521) QI board C.40 CN9530 CN board I/F connector (2-pin) Table C-40 CN board I/F connector (2-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 GPBTNA-S3N I 2 GND - SW board C.41 CN9510 System board I/F connector (12-pin) Table C-41 System board I/F con[...]

Appendix D Keyboard Scan/Character Codes Appendices TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] D - 1 Appendix D Keyboard S c an/Character Codes Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 01 ‘ ~ 29 A9 0E F0 0E 02 1 ! 02 82 16 F[...]

Appendices Appendix D Keyboard Scan/Character Codes D-2 [CONFIDENTIAL ] TECRA M4 Maintenance M anual (960-521)) Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 29 | 2B AB 5D F0 5D *5 30 Caps Lock 3A BA 58 F0 58 31 A 1E 9E 1C F0 1C 32 S 1F 9F 1B F0 1B 33 D 20 A0 23 F0 23 34 F 21 A1 2B F0[...]

Appendix D Keyboard Scan/Character Codes Appendices TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] D - 3 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 58 Ctrl 1D 9D 14 F0 14 *3 60 Alt (L) 38 B8 11 F0 11 *3 61 Space 39 B9 29 F0 29 62 ALT (R) E0 38 E0 B8 E0 11 E0 F0 11 75 Ins E[...]

Appendices Appendix D Keyboard Scan/Character Codes D-4 [CONFIDENTIAL ] TECRA M4 Maintenance M anual (960-521)) Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 122 F11 57 D7 78 F0 78 *3 123 F12 58 D8 07 F0 07 *3 124 PrintSc *6 *6 *6 *6 *6 126 Pause *7 *7 *7 *7 *7 202 Fn — — — — *4[...]

Appendix D Keyboard Scan/Character Codes Appendices TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] D - 5 Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Cap No. Key top Make Break Make Break 5 5 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 7 5 I N S E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12 7 6 D E L[...]

Appendices Appendix D Keyboard Scan/Character Codes D-6 [CONFIDENTIAL ] TECRA M4 Maintenance M anual (960-521)) Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Cap No. Key top Make Break Make Brea k 7 5 IN S E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12 7 6 D E L E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12 79 ← E0 2A [...]

Appendix D Keyboard Scan/Character Codes Appendices TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] D - 7 Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Cap No. Key top Make Break Make Break 08 7 (7) 47 C7 6C F0 6C 09 8 (8) 48 C8 75 F0 75 10 9 (9) 49 C9 7D F0 7D 11 0 (*) 37 B7 7C F0 7C 23 U (4) 4B CB 6B F0 6B 24 I (5) 4C CC 73[...]

Appendices Appendix D Keyboard Scan/Character Codes D-8 [CONFIDENTIAL ] TECRA M4 Maintenance M anual (960-521)) Table D-7 No.126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Co mm on* E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl* E0 46 E0 C6 E0 7E E0 F0 7E *: This key generates only make codes.[...]

Appendix. E Key Layout Appendices Appendix. E K e y Layout Appendix E Key Layout Figure E-1 Key layout (UK) Figure E-2 Key layout (US) TECRA M4 Maintenance Manual ( 960-5 2 1) [CONFID ENTIAL ] E-1[...]

Appendices Appendix. E Key Layout E-2 [CONFIDENTIAL ] TECRA M4 Maintenance Manual (960-52 1)[...]

Appendix F Wiring Diagrams Appendices Appendix F Appendix F Wiring Diagrams F.1 LAN Loopback Connector Figure F-1 LAN loopback Connector F.2 RS-232C Cable (9-pin to 9-pin) Figure F-2 RS-232C cable (9-pin to 9-pin) TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] F-1[...]

Appendices Appendix F Wiring Diagrams F.3 RS-232C Cable (9-pin to 25-pin) Figure F-3 RS-232C cable (9-pin to 25-pin) F-2 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521)[...]

Appendix G BIOS Rewrite Procedures Appendices Appendix G BIOS Rewrite Procedures This Appendix explains how to rewrite the system BIOS program when you update the system BIOS. Tools To rewrite the BIOS, you need the following tool:  BIOS rewriting disk for the computer that has renewed BIOS data. Rewriting the BIOS Note: 1. Connect the AC adapto[...]

Appendices Appendix G BIOS Rewrite Procedures G-2 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521)[...]

Appendix H EC/KBC Rewrite Procedures Appendices TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] H-1 Appendix H Appendix H EC/KBC Rewrite Procedures This Appendix explains how to rewrite the EC/KBC system program when you update the EC/KBC system. Tools To rewrite the EC/KBC, you need the following tool:  EC/KBC rewriting disk for the comput[...]

Appendices Appendix H EC/KBC Rewrite Procedures H-2 [CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521))[...]

Appendix I Reliability Appendices TECRA M4 Maintenance Manual (960-521) [CONFIDENTIAL] I-1 Appendix I Appendix I Reliability The following table shows MTBF (Mean Time between Failures). Table I-1 MTBF MTBF Time (hours) System 5,141[...]

Appendices Appendix I Reliability I-2 [ CONFIDENTIAL] TECRA M4 Maintenance Manual (960-521)[...]