Verizon GT701C manual

High Speed Internet DSL Modem User ’ s Manual GT701C[...]

T able of C ont ents 1 Introduction 1 Minimum System Requirements 1 F eatures 2 Getting to Know the M odem 3 2 Performing a Q uick Setup 7 Accessing Quick S etup Screens 7 Changing the Passwor d 10 3 Viewing the Mo dem ’ s Status 13 Broadband Connection Status 13 Network Status 16 4 Configuring Advanc ed S ettings 17 Accessing Advanc ed S etup Sc[...]

ii DSL Modem User Manual ii 6 Configuring Parental Contr ols 45 Accessing Par ental Control Screens 45 Ser vices Block ing 47 W ebsite Block ing 48 Schedule Rules 48 7 Configuring the Modem’ s Utilities 51 Accessing the U tilities Screens 51 Restore Default Settings 53 Upgrade Firmware 54 Multiple PVC 54 W eb Activit y Log 55 System Log 56 OAM Pi[...]

1 Intr o duc tion Th an k y ou fo r pur cha si ng th e H igh Spe ed In ter net DS L M ode m. The M ode m is the si mp le st wa y to co nnec t c omp ut ers to a hi gh- spee d br oad ba nd c on ne c- ti on . This ea sy -t o-u se pr oduc t i s pe rf ec t fo r the ho me of fi ce or sm all bu si ne ss . I f y ou wa nt to tak e y our c omp ut in g t o t [...]

2 DSL Modem User Manual 3 Chapter 1 Introduc tion F eatures s Pl ug-a nd-P lay in st al la ti on su pp ort fo r c om put ers run ni ng W in do ws o per - at in g sy ste ms (9 8 S E , M e, 20 00 , XP , and V is ta) f or US B c on nect io ns on ly . s AD SL W AN po rt ( RJ -11 ) s F ul l- rat e ANS I T1 .413 Is sue 2, ITU G .9 92. 1 (G. dmt) an d G. [...]

2 DSL Modem User Manual 3 Chapter 1 Introduc tion Getting to Know the Modem Th is sec ti on co nta in s a q ui ck de sc ripti on of th e M ode m ’ s ligh ts, port s, et c. Th e M ode m h as sev era l in di cat or li ght s ( L ED s) on its fr ont pan el an d a s eri es of po rts on its re ar pa ne l. Fr ont Panel Th e fr ont pa ne l of th e M ode [...]

4 DSL Modem User Manual 5 Chapter 1 Introduc tion Internet Light Th e I nt erne t l igh t gl o ws gre en wh en co nnec t ed to the IS P . It ma y bli nk whi le se nd in g or r ec ei vin g da ta. Ethernet Light Th e E th er ne t li ght ill umi na t es whe n t he M od em is co nnec t ed t o a co mpu te r via it s y ello w Et he rn et p ort , usin g a[...]

4 DSL Modem User Manual 5 Chapter 1 Introduc tion Ethernet Port Th e Et he rn et port is u se d t o c on ne ct c om pu te rs t o th e M ode m vi a E th er ne t ca ble . Th e Et he rn et port is a 10 /10 0 M bps au to - se nsi ng p o rt, and ei the r a s tra ig ht - th ro u gh o r cr os so v e r E the rne t ca b le can be use d wh en co nne ct ing t[...]

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7 P er for ming a Quick Setup Th is ch ap te r is a gui de th r ou gh a qui ck se t u p of th e M ode m, in cl udin g ho w t o c on ne ct the M ode m t o th e ISP . T o co mple t e th e qui ck se tu p , ha ve t he W el com e Let t er or ISP W o rks heet han dy . If th e d oc um en t is no t a vai la bl e, co ntac t t he ISP imm edia tel y . Acc ess[...]

8 DSL Modem User Manual 9 Chapter 2 Performing a Quick Setup 2. The “H om e ” scr ee n app ea rs . Clic k Quick Setup . 3. A l ogi n wi nd o w a pp ea rs . Ent er th e us er na me an d pa ss wor d in t he ap pr opr i- at e te xt bo x es , the n c li ck OK . Fi r ef o x:[...]

8 DSL Modem User Manual 9 Chapter 2 Performing a Quick Setup In ter ne t E xp lo r er: ☞ No te: The d ef ault us er nam e is “a dm in . ” The de fa ul t pa ssw or d is “ pass wor d. ” 4. F o l l o w t h e i n s t r u ct i o n s i n t h e “ W e l c o m e t o t h e Q u i c k S e t u p ” s c r e e n , t h e n c l i c k N e x t . 5. A [...]

10 DSL Modem User Manual 11 Chapter 2 Performing a Quick Setup 5b . If PPP o E was se lec t ed in s te p 5, se le ct t he IP type (“ Dy na mi c IP -DH CP [D ef au lt ]” or “S in gle St at ic IP A ddr ess ”). If Si ngl e Sta ti c IP A dd r es s w as sel ec t- ed , ent er th e ad dr ess in the ap pr op ria t e t ex t bo x. 6. O ptional - Sele[...]

10 DSL Modem User Manual 11 Chapter 2 Performing a Quick Setup 3. Th e “ Cha ng e A dmin U se rna me /P ass wo rd” sc re en ap pear s. En te r a new U se rna me in the “ A dmin U ser N ame ” te xt bo xt , the n en ter a ne w pas sw ord in th e “ Ad mi n P as sw ord ” te xt bo x. Ma k e s ur e to writ e d o wn th e use r n am e an d pa s[...]

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13 Vie wing the Mo de m ’ s Status Af ter c on fi gu rin g the M od em , t he M od em ’ s c onn ect io n and net wor k st atus ca n be vie we d. Th e I nt erne t c onn ect io n sta tu s i s vie w ed in t he “B r oad band Co nnec ti on St at us ” sc re en, whi le the ne tw ork s ta tu s is vie we d in th e “M y N et w or k ” scr ee n. Br[...]

14 DSL Modem User Manual 15 Chapter 3 Vie wing the Modem’ s Status PPP Status Th e mi ddle sec ti on of the Br oad ba nd Co nn ecti on Sta tus s cr een dis pla ys th e sta tu s of the M ode m ’ s PPP co nnec ti on , i nc l ud in g us er na me , aut he nt ic at io n fai lu r es , and pa ck ets se nt and r ec eiv ed. DSL Status Th e bo tt om se c[...]

14 DSL Modem User Manual 15 Chapter 3 Vie wing the Modem’ s Status In th e me nu o n th e lef t si de of th e B r oad band Co nnec ti on St at us scr een , t he r e a re tw o oth er op ti on s a vai la bl e t o view: NA T T able and Routing T able . Cli ck t o ge n- era te th e o pt io n o f cho ic e. NA T T able S el e c ti n g N A T T ab l e ge[...]

16 DSL Modem User Manual Network Status T o view th e M ode m ’ s net w or k st atus , s el ect M y Network fr om th e st rip of ic ons at the to p of an y GUI scr een . T he “M y N etw ork ” scr een a pp ea rs , lis ti ng all devi c es c on ne ct ed to th e ne tw ork . Fr om th is scr een , v ari ou s s ett ings can be ac c es se d, in cl ud[...]

17 # C onfiguring A dv anced S ettings Th is ch ap te r ex pl ai ns ho w to c onf ig ur e the M ode m ’ s adv anc ed set ting s, suc h as r em ot e man ag eme nt , DHCP set ting s, and Qu al ity of Servi c e (Q oS). Acc essing Advanc ed Setup Screens T o ac c es s th e A dva nc ed Se tu p s cr een s, fol lo w the se in st ruc ti on s: 1. Ope n a [...]

18 DSL Modem User Manual 19 Chapter 4 Configuring Advanc ed S ettings 2. The “H om e ” scr ee n app ea rs . Clic k Advanc ed Setup . 3. A l ogi n wi nd o w a pp ea rs . Ent er th e us er na me an d pa ss wor d in t he ap pr opr i- at e te xt bo x es , the n c li ck OK . Fi r ef o x:[...]

18 DSL Modem User Manual 19 Chapter 4 Configuring Advanc ed S ettings In ter ne t E xp lo r er: ☞ No te: The d ef ault us er nam e is “a dm in . ” The de fa ul t pa ssw or d is “ pass wor d. ” 4. T h e “ A dv an c e d S et up ” sc r e e n a pp ea rs . T o m od if y a s pe c i f i c c o n f i gu ra t i o n , c li ck o n i t s n am e[...]

20 DSL Modem User Manual 21 Chapter 4 Configuring Advanc ed S ettings DSL S ettings T o ac c es s DS L Se tt in gs , sele ct DSL Settings fro m the “ A dv anc ed Set up ” scr een . T he M ode m ’ s VPI , V CI , M od e, and Qo S (Q uali ty of Servic e) se ttin gs can be c hang ed fr om th is sc r ee n, we re c om men d no t c ha nging th es e [...]

20 DSL Modem User Manual 21 Chapter 4 Configuring Advanc ed S ettings W e st r on gly r ec omm en d le avin g the DHC P Serv er op ti on On . If the D HC P Se rv er op ti on is Off , en su r e t he IP ad dre ss es of the ne tw ork ed c om pu t er s are on th e sa me su bn et as the IP a dd r es s o f th e M ode m. F or mo r e in form atio n, se e ?[...]

22 DSL Modem User Manual 23 Chapter 4 Configuring Advanc ed S ettings Domain Name Th is is t he do ma in na me pr ovid ed by V e riz on. If V e riz on p r ovi ded d omai n na me inf orma tion , e nt er it he r e. If no t, lea ve th e t ex t bo x int ac t. DNS (D ynamic or Static) Th is is t he type of DN S se r v er pr ovi de d b y V eri z on . If [...]

22 DSL Modem User Manual 23 Chapter 4 Configuring Advanc ed S ettings Th e va lue s in th e “M od em IP Ad dr ess ” and “M ode m Su bn et M as k ” tex t bo xe s a r e th e IP an d su bnet ma sk add res s o f the M od em as s ee n o n th e net wo rk. The se val - ue s ca n be mo di fi ed fo r y our LAN net wor k, bu t w e r eco mmen d ke ep [...]

24 DSL Modem User Manual 25 Chapter 4 Configuring Advanc ed S ettings Th e “ W AN IP A ddr ess ” scr een ap pea rs. W AN IP A dd res s a llo ws m an ual s et up o f the IP a dd r es s o f the M ode m. T o do thi s: ☞ Note : So m e D S L p ro vi de r s u se PP P o E t o e s t a b li sh c o m m un ic at i on wi th an e n d u se r . Ot he r t yp[...]

24 DSL Modem User Manual 25 Chapter 4 Configuring Advanc ed S ettings 4. En ab le P ub li c/ Pri vat e IP A dd res si ng. Th is fea tur e is us ed in co nju nct io n with M ul tip le St at ic IP Ad dr ess es . W hen sel ec te d, th e M ode m u se s N A T fo r pr iv ate IP add r es si ng fo r t he LAN , allo wing bot h pub li c a nd pri vat e IP ad [...]

26 DSL Modem User Manual 27 Chapter 4 Configuring Advanc ed S ettings QoS S ettings Upstream Se le cti ng QoS S ettings Upstream f r om the “ A dva nc ed Se tu p ” sc r ee n ca uses th e “ Qo S U pst r ea m Se ttin gs ” scr een to ap pe ar . Qo S (Q uali ty of Servic e) a llo ws t he pri ori tiza tion of ce r ta in types of dat a traf - fi [...]

26 DSL Modem User Manual 27 Chapter 4 Configuring Advanc ed S ettings T otal A vailable B andwidth Di sp la ys t he to ta l a mo un t of a va il ab le ba nd width (i n ki lob it s pe r sec ond ). High Priority Bandwidth En t er the am ou nt of high pri ority ban dwid th to be use d b y the pri ori tize d tra ff ic type (c anno t ex ce ed t ota l a [...]

28 DSL Modem User Manual 29 Chapter 4 Configuring Advanc ed S ettings QoS S ettings Downstream Se le cti ng QoS S ettings Downstream fr om th e “ Ad vanc ed Se tup ” sc r ee n c au se s th e “ Qo S Do wnst r ea m Se tt in gs ” scr een to ap pe ar . Th e “ QoS D o wns tr ea m Sett ings ” scr een is ide ntic al to th e “Qo S U ps tr eam[...]

28 DSL Modem User Manual 29 Chapter 4 Configuring Advanc ed S ettings QoS Status Se le c ti ng Q o S S ta tu s f r om th e “ A d va nc ed Set up ” sc r ee n ca us es t he “ Q oS St at u s ” sc r ee n t o a pp e ar . Th i s s cr ee n d i s pl a y s th e s ta t us of Q oS u ps tr ea m a nd do wn s tr ea m tr af fi c, a n d di ff er en ti at e[...]

30 DSL Modem User Manual 31 Chapter 4 Configuring Advanc ed S ettings Remote Management T o ac ce ss t he M od em fr om th e I nt ern et, ac tiv at e R e mo te M an age me nt by se l ec t- in g th e ap pr o pr ia te On rad io but to n an d wr it ing do wn th e W AN IP ad dr es s of t he M od em (se e “ W AN IP A dd r ess ”) . On a c om pu te r [...]

30 DSL Modem User Manual 31 Chapter 4 Configuring Advanc ed S ettings Dynamic Routing Se le cti ng Dynamic R outing in th e “ Ad van c ed S et up ” scr een gen erat es th e “D yn am ic R ou ti ng ” scr een . If an ot he r gat ew ay o r r out er is set up beh in d the M od em in the net wor k c onf ig u- rat io n, c on su lt th e d ocu men t[...]

32 DSL Modem User Manual 33 Chapter 4 Configuring Advanc ed S ettings UPnP (Universal Plug and Pla y) Se le cti ng UPnP in th e “ A dva nc ed Se tu p ” sc r ee n g en er at es th e “ UP n P ” scr een . In th is scr een , t he U ni v er sal P lu g and Pla y op ti on is tur ne d on or of f by ac ti vati ng th e ap pr op ria t e ci rcl e. U ni[...]

32 DSL Modem User Manual 33 Chapter 4 Configuring Advanc ed S ettings Time Zone Se le cti ng Time Zone in the “ Co nfi gu rin g t he A dv an ce d Sett ings ” scr een ge ne rate s th e “ T ime Z on e” scr een . In th is sc r ee n, sel ect th e tim e z on e i n wh ic h the M od em is be in g us ed. Cli ck in the “D a y Li ght Sa ving ” ch[...]

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35 # C onfiguring Security Settings Th is ch ap te r ex pl ai ns ho w to c onf ig ur e the M ode m ’ s sec uri ty c ap ab il itie s, in cl udin g fi r ew al l se tt in gs , DM Z ho stin g, a nd net wor k ad dre ss tra ns la ti on . Acc essing S ecurity Screens T o ac c es s th e Secu rity c onfi gura ti on sc re ens , fo llo w th ese i ns tru cti[...]

36 DSL Modem User Manual 37 Chapter 5 Configuring Security Settings 3. A l ogi n wi nd o w a pp ea rs . Ent er th e us er na me an d pa ss wor d in t he ap pr opr i- at e te xt bo x es , the n c li ck OK . Fi r ef o x: In ter ne t E xp lo r er: ☞ No te: The d ef ault us er nam e is “a dm in . ” The de fa ul t pa ssw or d is “ pass wor d.[...]

36 DSL Modem User Manual 37 Chapter 5 Configuring Security Settings Admin User Name and Passw ord Se e “ Cha ngi ng the P ass wor d” on pa ge 11. Fir ewall Se le cti ng Firewall in the Sec urity scr een ge ne rate s the “Fi rew all Se tt in gs ” scr een . Se le ct t he lev el of se cu rity ne ed ed fo r th e net wo rk. ☞ Note : If VP N c [...]

38 DSL Modem User Manual 39 Chapter 5 Configuring Security Settings Medium I f M ed i u m i s s el ect ed in t h e “F ir ew all Se cu ri ty L ev el ” sc re en , th e se rvi c es li st ed at t he bo tt om o f th e s cr ee n ( HT TP , DN S , FT P , IM A P v 3 , S MT P , P OP 3 , NN TP , IP SE C I KE , IP SE C ES P , HT T PS , an d IM AP ) ar e th[...]

38 DSL Modem User Manual 39 Chapter 5 Configuring Security Settings Low If Low is sel ec te d in th e “Fi re wall Sec urity Lev el” scr een , t he se rvic es li st ed at th e bo tto m o f the s cr een ( NE TB IO S- SS N , DNS , EPMA P , PR OFIL E , NET BIOS -N S , NE TB IOS -DGM , MI CR OSO FT -D S , SNM P , LD AP , and M IC R OS OF T -GC ,) ca[...]

40 DSL Modem User Manual 41 Chapter 5 Configuring Security Settings Applications Se le cti ng Applications in t he Sec uri ty scr een ge ne ra te s the “ Ap pli ca tio ns ” sc r ee n. Th is scr een all ows c ert ai n pr ogra ms to byp as s t he M od em ’ s b ui lt -i n fi rew all, all o w- in g ac ce ss to pa rts o f the net w or k (f or ho s[...]

40 DSL Modem User Manual 41 Chapter 5 Configuring Security Settings Rule Management T o cr ea t e a c us t om set of rul es , cli ck th e “U ser ” rad io bu tto n, th en cl ic k New . The “R ul e M anag eme nt ” scr een ap pe ar s. In th is sc re en, the us er can cr eat e a cus t om rul e not de fi ne d in th e pr ogra mm in g. T o do thi [...]

42 DSL Modem User Manual 43 Chapter 5 Configuring Security Settings F or mu lt ip le po rts : 1. En t er th e ru le nam e in th e “R ule N am e ” te xt bo x. The nam e i s us uall y bas ed on th e ap plic atio n or ga me tit le. 2. Set “P ro t oc ol” to “TPC. ” 3. En t er the st art in g po rt n um be r of the p ort ran ge in the “P o[...]

42 DSL Modem User Manual 43 Chapter 5 Configuring Security Settings DMZ H osting Se le cti ng DMZ Hosting in th e “Se cu rity” scr een ge ne rat es th e “ DM Z H osti ng” sc r ee n. T o u se DMZ ho sti ng, se le ct the c om pu t er on the ne tw ork t o be us ed as a DM Z ho st in the “ D MZ Ho st PC N ame ” dr o p- do wn me nu , the n c[...]

44 DSL Modem User Manual P ort Mapping Se le cti ng P or t Mapping i n th e “Se cu rity ” scr een gen erat es th e “TR -06 9 P ort M ap pi ng Lo g ” scr ee n. Th is scr een di sp la ys a log tha t lis ts po rt ma pp ing ch ange s mad e r emo te ly by th e se rvice pr ovid er via th e TR -0 69 pr oto col . Thi s lo g is fo r inf or ma ti on [...]

45 # C onfiguring P arental C ontr ols Th is ch ap te r ex pl ai ns ho w to c onf ig ur e the pa r en ta l c ontr ol c ap ab il it ie s o f the M ode m, suc h as s ervi c es blo c ki ng, W eb si te bl oc ki ng, an d sc hed ul e ru le s. Acc essing Parental Contr ol Screens T o ac c es s th e P ar ent al Co ntr ol co nfi gu rat io n scr een s, fol l[...]

46 DSL Modem User Manual 47 Chapter 6 Configuring Parental Contr ols 3. A l ogi n wi nd o w a pp ea rs . Ent er th e us er na me an d pa ss wor d in t he ap pr opr i- at e te xt bo x es , the n c li ck OK . Fi r ef o x: In ter ne t E xp lo r er: ☞ No te: The d ef ault us er nam e is “a dm in . ” The de fa ul t pa ssw or d is “ pa ss w or[...]

46 DSL Modem User Manual 47 Chapter 6 Configuring Parental Contr ols Ser vices Block ing Se le cti ng Ser v ices Blocking in t he P are nta l C on tr ol sc r ee n g en er at es th e “Se rvic es Bl oc king ” sc r ee n. T o mod if y I nte rn et pri vileg es (W eb , F TP , N ewsg r ou ps , etc .) fo r th e co mp ut ers on th e ne two rk : 1. Se le[...]

48 DSL Modem User Manual 49 Chapter 6 Configuring Parental Contr ols W ebsite Blo cking Se le cti ng W ebsite Blocking in t he P ar en ta l C on tro l s cr een g en erat es th e “W eb si te Bl oc king ” sc r ee n. Thi s f ea tu r e e na bl es th e M ode m t o blo ck W eb si t es to an y or all c om pu ter s on th e net wo rk. T o bl oc k a W eb[...]

48 DSL Modem User Manual 49 Chapter 6 Configuring Parental Contr ols 2. Cl ic k View/Edit A ccess Details . The c om pu t er ’ s “ All o we d A ppli cati on an d T im es” sc r ee n ap pear s. 3. T o sc he du le In ter net ac ces s a t th e sam e ti me ev ery da y , se le ct “Da il y” by cl ic k- in g th e app ro pri at e rad io bu tt on. [...]

50 DSL Modem User Manual 4b . I f “W ee kl y” wa s se le ct ed in st ep 3, peri od s o f Int erne t ac ce ss ca n be sc he du le d at dif fer ent tim es on dif fer ent da ys (6 p .m. to 8 p .m . on F rida y , and 1 p .m . to 4 p .m. on Sat ur da y , fo r e xa mp le). T o d o thi s, sel ect th e da y o f th e w ee k b y cl ick in g in th e ap pr[...]

51 C onfiguring the Modem ’ s Utilities Th is ch ap te r ex pl ai ns ho w to u se th e M ode m ’ s uti li ties , inc lu ding ho w to re sto r e de faul t sett ings , upgra de th e M ode m ’ s fir m war e, an d pe rf or m a p in g t es t. Acc essing the Utilities Screens T o ac c es s th e Ut il it ie s c onf ig ura tion sc r ee ns , foll ow t[...]

52 DSL Modem User Manual 53 Chapter 7 Configuring the Modem’ s Utilities 3. A l ogi n wi nd o w a pp ea rs . Ent er th e us er na me an d pa ss wor d in t he ap pr opr i- at e te xt bo x es , the n c li ck OK . Fi r ef o x: In ter ne t E xp lo r er: ☞ No te: The d ef ault us er nam e is “a dm in . ” The de fa ul t pa ssw or d is “ pass[...]

52 DSL Modem User Manual 53 Chapter 7 Configuring the Modem’ s Utilities 4. Th e “U ti l it ie s” scr ee n a ppe ars . T o mo dif y a s pe cif ic c on fi gur at ion , c li ck o n it s na me i n th e me nu b ar o n th e le ft, o r f r om t he l ist in the mid dle of t he scr ee n. Restore Default Settings T o r est or e th e M ode m t o i ts f[...]

54 DSL Modem User Manual 55 Chapter 7 Configuring the Modem’ s Utilities Upgrade Firmwar e Se le cti ng Upgrade Fir mwar e in t he U ti li ti es scr een ge ne rate s the “U pgra de Fi rm war e” scr een . F irm wa r e up grade s a re pe rio di ca ll y r elea sed t o enh an c e th e M ode m ’ s cap ab il itie s. F ol lo w the in str uc tio ns[...]

54 DSL Modem User Manual 55 Chapter 7 Configuring the Modem’ s Utilities W eb Activity Log Th e W eb A cti vity Lo g p r o vid es inf orma tion ab ou t th e W eb sit es ea ch c om put er on th e M ode m ’ s net w or k ha s visi te d. T o a c ce ss th e W eb A cti vity Lo g, sel ect W eb A ctiv ity Log fr om th e U til it ie s sc r ee n. Auto Re[...]

56 DSL Modem User Manual 57 Chapter 7 Configuring the Modem’ s Utilities Sy stem Log Th e S yst em Lo g p r o vid es in fo rm at io n ab ou t the M od em ’ s a cti vity . T o a cc ess th e S ys tem Lo g, sele ct System Log fr om th e U til iti es sc r ee n. Sy stem Log (Size) Se le ct t he siz e of the sy st em lo g di spla ye d her e. The s ma[...]

56 DSL Modem User Manual 57 Chapter 7 Configuring the Modem’ s Utilities O AM Ping T est Se le cti ng O AM Ping T est fr om th e U til it ie s sc ree n g en er at es th e “ O AM Pi ng T es t” sc r ee n, whi c h is us ed to ch ec k whet he r the M od em is pr ope rl y c on nect ed t o th e ne tw ork. F ol lo w the on -s cr een ins truct io ns [...]

58 DSL Modem User Manual Reboot Se le cti ng Reboot fr om th e Ut ilit ie s s cr een gen erat es th e “R eboo t ” sc r ee n. Fr om thi s sc r ee n, the M ode m ca n be r eb oot ed. T o d o t hi s: 1. F r om th e fi rs t Re bo ot scr een , c li ck Reboot . 2. A c on firm at io n wi nd o w a pp ea rs . Cli ck OK . 3. Th e M ode m r eboo ts . Re a[...]

59 T roubleshooting Th is ch ap te r co nt ains a li st of pr obl em s th at ma y be e nc oun t er ed wh il e us ing t he M ode m, and te c hn iq ue s to try and ov er co me the pr obl em . N ot e t ha t th ese t ech - ni qu es ma y not so lv e th e p r ob le m. Th is ch ap te r als o i nc lu de a li st of fr equ en tl y as k ed qu es ti on s. T ro[...]

60 DSL Modem User Manual 61 Chapter 8 T roubleshooting s I f r u nn in g W in d o w s 98 S E o r M e , c h ec k th e c o m pu t e r’ s T C P /I P se tt in g s . Se l e ct S ta rt , R u n , e n te r w i n ip cf g i n t h e “ Op en ” t ex t b o x, t he n p r es s O K . T h e “ I P C on f i gu ra ti o n ” w i n do w a p pe ar s . E ns ur e t[...]

60 DSL Modem User Manual 61 Chapter 8 T roubleshooting s En sur e t he br ow se r is not set t o “N ev er d ial a c on nec tio n ” an d th er e a re no pr evi ou s LA N s et tin gs . T o c he ck t his , go to St art , Se tti ng s , Co n tr ol P ane l . In th e C on tr ol P an el, do ub le -cl ic k I nt e rne t Op ti o ns . W he n th e “I nt e[...]

62 DSL Modem User Manual 63 Chapter 8 T roubleshooting Which protocols do es the Modem support? Th e in ter na l LA N co nn ec tio ns su ppo rt mu ltip le pr oto col s ( e. g. TC P/IP , N etBE UI, and IPX /SPX ). Th e Ex ter na l W AN c onn ec ti on su pp ort s o nl y T CP/ IP . Which connection speeds does the Modem suppor t? Th e LA N co nn ect i[...]

62 DSL Modem User Manual 63 Chapter 8 T roubleshooting What is the valid IP range I can use for my home network? Th e va lid I P ran ge fo r the M od em is 192 .168 .1.6 4 to 192 .1 68.1 .254 by de fa ult. How do I find out what IP address my computer is using? Windows 95, 98, 98SE, and M e - Se le ct Start , R un , and type “wi ni pc fg. ” Pr [...]

64 DSL Modem User Manual I have an FTP or W eb ser ver on my network. How can I make it a vailable to users on the Internet? F or a W eb s erv er , e na bl e port fo rwa r di ng fo r po r t 8 08 8 t o th e IP ad dr ess of the se rv er an d se t up th e W eb s erv er t o r ece i v e o n th at po rt, as w el l. (C on fi gurin g th e se rver t o us e [...]

65 Refe rence Th is ap pen dix c ont ai ns in fo rmat io n ab ou t vari ou s to pi cs , inc lu di ng ac ces si ng in fo rmat io n ab out y our W in do ws co mpu te r . Locating Computer Information Th e fo llo win g p r oc edu re is val id fo r W ind ow s 98 SE , Me , N T 4 .0 , 200 0 and XP . 1. F r om th e de skt op , right -c lic k on M y Comput[...]

66 DSL Modem User Manual 67 Appendix A Reference Locating Windo ws Operating System Files If th e o pe rat in g sys t em fil es r es id e o n th e har d dri v e o f the c omp ut er , fol lo w th e in st ruc ti on s be lo w to lo ca te th em . If the fil es ar e not on the ha r d dri ve , t hey mu st be loa de d fr om the in st all atio n dis ks . W[...]

66 DSL Modem User Manual 67 Appendix A Reference 4. Cl ic k the down arrow ne xt to th e “L ook i n ” te xt bo x an d se lect My Computer f r om th e li st th at ap pea rs. 5. Cli ck Search No w . 6a. W indows Me : W he n t he sea rc h is c om pl et e, no te th e di rec t ory pa th th at ap pe ar s m os t of ten in the “I n Fo ld er” co lu [...]

68 DSL Modem User Manual Window s XP 1. F r om th e de skt op , cli ck Start . 2. Se le ct Search , th en For Files and Folders . 3. Th e “ Se ar ch R esu lts ” wind o w a pp ea rs . In t he pan el at lef t tit led “ W hat do y ou wa nt to se ar ch f or ?” , cl ick All files and folders . 4. An othe r pan el , titl ed “S ea r ch b y an y [...]

69 S witching to Static IP on the C omputer T o co mmu ni ca t e wit h t he M od em fr om a c omp ut er o n th e n etw ork (t o acc ess th e W eb C onfi gura ti on sc r ee ns , for ex am pl e) , the use r ma y ha v e t o swi tch th e IP ad dr ess set ti ngs fr om DH CP -e nabl ed to st at ic IP , so tha t the co mput er a nd the M ode m ar e on the[...]

70 DSL Modem User Manual 71 Appendix B Switching to Static IP on the Computer 3. An othe r men u app ea rs . S el ect Control Panel . 4. W hen the “ C on tr ol P ane l” wind ow app ea rs, dou bl e-c li ck N etwork .[...]

70 DSL Modem User Manual 71 Appendix B Switching to Static IP on the Computer 5. Th e “N et w ork ” win do w ap pea rs. In the “Th e fo llo win g ne two rk co mpon ent s ar e ins ta lled ” li st bo x, loca te an d dou ble- cli ck TCP/IP . 6. Th e “ T CP /I P P r o pert ie s” wind o w a ppe ars . Cl ick IP Address . 7. In th e “ IP A d[...]

72 DSL Modem User Manual 73 Appendix B Switching to Static IP on the Computer 9. En t er the fo ll o win g n um be rs in the “S ubn et mas k” te xt bo x: 255 .255 .2 55 .0 Do not in cl ude the pe rio ds ; t he y ar e au to mati call y e nt er ed . 10. Se le ct Gatewa y , and , in th e “N ew gat ewa y” tex t bo x, en t er 192 .168 .1 .1 11. [...]

72 DSL Modem User Manual 73 Appendix B Switching to Static IP on the Computer Windo ws Me 1. F r om th e de skt op , cli ck Start in the lo wer le ft co rner . 2. F r om th e me nu th at ap pe ar s, sel ect Settings . 3. An othe r men u app ea rs . S el ect Control Panel .[...]

74 DSL Modem User Manual 75 Appendix B Switching to Static IP on the Computer 4. W hen the “ C on tr ol P ane l” wind ow app ea rs, dou bl e-c li ck N etwork . 5. Th e “N et w ork ” win do w ap pea rs. In the “Th e fo llo win g ne two rk co mpon ent s ar e ins ta lled ” li st bo x, loca te an d dou ble- cli ck TCP/IP .[...]

74 DSL Modem User Manual 75 Appendix B Switching to Static IP on the Computer 6. Th e “ T CP /I P P r o pert ie s” wind o w a ppe ars . Cl ick IP Address . 7. In th e “ IP A ddr ess ” tab , ma k e s ur e the th e ci rcl e nex t to “Sp ec if y an IP A ddr ess ” is sel ecte d. W he n a cti ve , a bla ck do t a ppe ars in t he cir cle . I [...]

76 DSL Modem User Manual 77 Appendix B Switching to Static IP on the Computer 10. Se le ct Gatewa y , and , in th e “N ew gat ewa y” tex t bo x, en t er 192 .168 .1 .1 11. I f ap plic able , s el ect “D NS Co nfig urat io n. ” Cli ck “E na bl e D NS ” and ent er t he DN S se rver s nee de d. 12. Cl ic k OK . The T CP/I P P ro pe rtie s [...]

76 DSL Modem User Manual 77 Appendix B Switching to Static IP on the Computer Windo ws 2000 1. F r om th e de skt op , cli ck Start in the lo wer le ft co rner . 2. F r om th e me nu th at ap pe ar s, sel ect Settings . 3. An othe r men u app ea rs . S el ect Control Panel .[...]

78 DSL Modem User Manual 79 Appendix B Switching to Static IP on the Computer 4. W hen the “ C on tr ol P ane l” wind ow app ea rs, dou bl e-c li ck N etwork and Dial- up Connections . 5. In th e “N et w or k an d Di al-u p Co nn ect io ns ” win do w , do ub le-c lic k Local Area Connection . A n um be r m a y be di sp la ye d af ter th e L[...]

78 DSL Modem User Manual 79 Appendix B Switching to Static IP on the Computer 6. Th e “L ocal Ar ea Co nne cti on St at us ” wind ow ap pea rs. Sel ect General , th en cl ick Properties . 7. Th e “L ocal Ar ea Co nne cti on P r op ert ie s ” wind o w ap pear s. Cl ic k General . 8. In th e “C om pone nts c hec k ed ar e u se d b y th is c[...]

80 DSL Modem User Manual 81 Appendix B Switching to Static IP on the Computer 9. Th e “I nt ern et P r ot oco l ( T CP/I P ) P r op ert ie s ” w in d o w ap pear s. 10. I n th e “Ge nera l” ta b , m ak e su r e th e the cir cle ne xt to “U se th e f oll owin g IP A ddr ess ” is se lec t ed . W hen act iv e, a bla ck do t app ea rs in th[...]

80 DSL Modem User Manual 81 Appendix B Switching to Static IP on the Computer 18. Cl os e t he N et w ork an d Di al-u p Con nect io ns win do w by cl ic king on th e “ x ” bu tto n a t th e upp er righ t c orne r of the wi nd o w . Th e c om put er r es ta rts . It i s no w set up with a st atic IP a dd r es s, all o win g t he use r to ac ces[...]

82 DSL Modem User Manual 83 Appendix B Switching to Static IP on the Computer 3. W hen the “ Co ntr ol P ane l” wind ow a pp ea rs , dou bl e- cli ck Netw ork Connections . 4. In th e “N et w or k C on ne cti ons ” wind ow , d ou bl e-c li ck Local Area Connection . A n um be r ma y be dis pla yed af te r the Lo ca l Ar ea C on nect io n. I[...]

82 DSL Modem User Manual 83 Appendix B Switching to Static IP on the Computer 6. I n th e “This c on ne cti on us es th e fo llo win g i te ms ” li st bo x, dou bl e- c li ck Internet Protocol ( TCP/IP ) . 7. Th e “I nt ern et P r ot oco l ( T CP/I P ) P r op ert ie s ” w in d o w ap pear s. 8. In th e General ta b , m ak e su r e th e cir [...]

84 DSL Modem User Manual 10. En t er the fo ll o win g ad dre ss in the “S ubn et mas k” te xt bo x: 255 .255 .2 55 .0 En t er the pe rio ds in t he add res s b y pr es si ng th e sp ace bar on th e k eyboa r d. 11. En t er the fo ll o win g n um be rs in the “D ef au lt gat ewa y” tex t bo x: 192 .168 .1 .1 Do not in cl ude the pe rio ds ;[...]

85 C omputer S ecurity Th e I nt erne t i s a gi an t n etw ork of co mput ers lo ca te d all o ve r th e wo rl d. W he n a c om pu ter is co nnec te d to t he In ter net , i t ca n ex cha nge i nf orma ti on wit h an y ot he r c om pu ter on the In ter ne t. Thi s a llo ws a co mpu te r use r to s en d e -m ai l, su rf the W orl d W id e W eb , do[...]

86 DSL Modem User Manual 87 Appendix C Computer Security Modem Security If c on ne ct in g t o th e ISP thr ough P oi nt -t o-P oint P r ot oco l ( PP P ), be sur e to pr o- vid e t he M od em an adm in is trati ve pas swo rd. If a pa ssw or d is n ot set , s om eo ne on th e I nt erne t c an ac c es s th e Mo de m and ch an ge it s c onfi gura ti [...]

86 DSL Modem User Manual 87 Appendix C Computer Security Network Applications N etw or k ap pli ca ti on s (s uch as sof twar e pr ogram s) th at all ow r emo te ac ces s t o the c om pu ter al so mak e th e c omp ut er vu ln er ab le to ac ces s f r om oth er pe op le on the In ter ne t. If usi ng a ne tw ork app lica tion th at all ows r em ot e [...]

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89 Specifications General Model Numb er GT 70 1 - C ( DS L M ode m) Standards IE EE 80 2. 3 ( 1 0 B as e T ) IE EE 802 .3 u ( 1 00 Ba se TX ) G . dm t G . li te t 1 .4 13 RF C 14 83 , 2364 , 2516 Protoc ol LAN - CS MA / C D W AN - PPP , D HC P , Sta ti c IP W AN F ul l- rat e ADS L I nte rf ac e LAN 10 / 1 00 R J - 45 swit che d port US B p ort Spe[...]

90 DSL Modem User Manual LED Indic ators P o we r , DS L, In t ern et, Eth erne t, USB , Envir onmental Po wer Ex ter na l, 12V DC, 600 mA Certifications FC C C la ss B, FCC Cl as s C (pa r t 1 5, 68) , CE M ar k C om mer cial , U L Operating T emperature 0º C t o 40 º C (32 ºF to 10 4º F) Storage T emperature -2 0º C t o 7 0º C (- 4ºF t o 1[...]

91 Glossar y A TM (Asynchronous T ransfer Mode) A ne tw ork in g t ec hnol ogy bas ed on tra ns fe rri ng dat a in fi xe d- si z e pa c k et s Client A d es kt op or mo bi le co mpu t er co nnec t ed to a ne tw ork. DHCP (D ynamic Host Configuration Protoc ol) A p r ot oco l d es ign ed to au t om at ic al ly ass ign an IP a dd r es s t o ev ery c [...]

92 DSL Modem User Manual 93 Appendix E Glossary IP (Internet Protoc ol) Address A se ries of fou r num be rs se pa rat ed b y pe riod s id enti fying a un iqu e I nt erne t c om pu ter ho st . ISP G atew ay Address An IP add r es s f or the I nt erne t r out er . This ad dr ess i s o nl y r equi red whe n usi ng a ca bl e o r DS L m od em . ISP (In[...]

92 DSL Modem User Manual 93 Appendix E Glossary T CP/IP ( T ransmission Control Protoc ol/Internet Protocol) Th e st anda rd p r ot oco l f or da ta tran smis sion o v er th e I nt erne t. W AN ( Wide Area Net work) A ne tw ork tha t co nn ect s co mp ut ers lo ca te d in se para te ar eas , (i .e ., di ff er ent bu il di ngs, cit ie s, c ou ntr ie[...]

94 DSL Modem User Manual[...]

95 S er vice Acron y ms Th e fo llo win g i nf or ma ti on is re la t ed t o the Fi r ew all op ti on s (Hi gh, M edi um , an d L o w) sec ti on in the “ A dva nc ed Se tu p ” ch apt er of thi s man ua l. Thi s app en di x ex plai ns th e me anin g of the s ervi c e ac r on yms inc lud ed wit h th e v ari ou s l ev els o f fi r ew al l se cu ri[...]

96 DSL Modem User Manual 97 Appendix F Ser vice Acron yms IMAP , IMAPv3 I nt erne t M es sa ge A c c es s P ro toc ol. Pr ot oc ols fo r r etr ievi ng E- ma il mes sag es . IM AP use s T CP 1 43 ; IMAP v 3 us es T CP 22 0 . IPSEC IKE, IPSEC ESP IP Se c uri ty . P r ot oc ol s wh ic h sup port t he sec ur e ex ch an ge of pac ke ts at t he IP la ye [...]

96 DSL Modem User Manual 97 Appendix F Ser vice Acron yms SMTP S im pl e M ai l T rans fer P ro toc ol. A p r ot oc ol use d t o tran sf er E- ma il bet w ee n c om pu ter s ov er th e I nte rn et . Can be us ed to se nd an d r ec eiv e ma il . U se s T CP 25 . SNMP S im pl e N et wor k M an age me nt P ro to col . A se t of pr ot oco ls fo r m an [...]

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