Verizon Verizon One manual

© 2006 V erizon V erizon One TM User Guide[...]

© 2006 V erizon V erizon One User Guide 2 T able of Contents 1. Product Description 9 1.1 Installation Requirements 9 1.2 Networking Requirements 9 2. Conventions Used in This Document 1 1 3. Safety Instructions 12 3.1 Safety Instructions 12 3.2 Battery Safety Instructions 12 4. Regulatory Information 13 4.1 FCC Compliance Note 13 5. Getting to Kn[...]

© 2006 V erizon V erizon One User Guide 3 10. V erizon One Handset Controls 28 10.1 Handset Control Buttons 28 10.2 Handset Activity LED 31 10.3 Backlighting 32 1 1. V erizon One Handset Screens 33 1 1.1 Standby 33 1 1 .2 No New Calls 33 1 1 .3 New Calls 34 1 1 .4 Ringer Off 34 1 1 .5 New Calls, No Messages Waiting, Line in Use 34 1 1 .6 New Calls[...]

© 2006 V erizon V erizon One User Guide 4 15. Using Intercom and Call T ransfer Functions 56 15.1 Intercom Functions 56 15.1.1 Paging the Base 56 15.1.2 No Answer From a Page 57 15.1.3 Using the Intercom During an Active Call 57 15.2 Call T ransfer Functions 58 15.2.1 Completing a Call T ransfer 58 15.2.2 Call Back 59 15.3 3-W ay Conferencing 59 1[...]

© 2006 V erizon V erizon One User Guide 5 19.1.4.2 Update a Contact 76 19.1.4.3 Map a Caller 76 19.1.5 Receiving an Incoming Call 77 19.1.6 Placing an Outgoing Call 78 19.2 V oice Mail 79 19.3 Speed Dial 79 19.3.1 Add a Contact to Y our Speed Dial List 79 19.3.2 Edit a Contact on Y our Speed Dial List 80 19.3.3 Dial a Contact on Y our Speed Dial L[...]

© 2006 V erizon V erizon One User Guide 6 19.10.3 Reply to an E-mail 94 19.1 1 Alarm/Timer 94 19.1 1.1 Start T imer 94 19.1 1.2 Set Alarm 94 19.1 1.3 Start Stopwatch 95 19.12 Calculator 95 19.13 News & More 95 19.13.1 Choose Content 95 19.13.1.1 My Choices 95 19.13.1.2 T op Headlines 95 19.13.1.3 Movies 96 19.13.1.4 Weather 96 19.13.1.4.1 Loca[...]

© 2006 V erizon V erizon One User Guide 7 19.16.5.1 Manage Cell Phones 106 19.16.5.2 Add Cell Phones 107 19.16.5.2.1 Authorizing a Cell Phone 107 19.16.5.3 View Cell Phone 107 19.16.6 Home Networking 107 19.16.7 Ring T ones 108 19.16.7.1 Set Ring T one 108 19.16.7.2 View Ring T ones 108 19.16.8 V olume 108 19.16.9 Handsets 109 19.16.9.1 Name Hands[...]

© 2006 V erizon V erizon One User Guide 8 20.8.4 View Services 135 20.8.5 View Clients 135 20.9 Setup My Connection 135 20.9.1 Setup FiOS Connection 135 20.9.2 Setup DSL Connection 135 21. T echnical Support 136 21.1 Getting Help 136 21.1.1 T ouch-Screen Help 1 36 21.1.2 Help with Y our DSL Service 136 21.1.3 Helpful Web Sites 137 21.1.4 Important[...]

© 2006 V erizon V erizon One User Guide 9 1.1 Installation Requirements T o install V erizon One , you will need the following: A Ne tw or k Int er fa ce C ar d (NI C) i ns ta ll ed in yo ur P C, o r a n IE EE 8 02 .1 1b/ g ad apt er . NO TE : Pl ea se wa it u nt il y ou ha ve re ce iv ed n oti fic at io n fr om V eri zo n On e th at y ou r DSL l[...]

© 2006 V erizon V erizon One User Guide 10 1.2 Networking Requirements (cont’d) NO TE : Be fo re yo u co nn ec t via 1 0/ 10 0 Ba se -T , yo u m us t ha ve a n ava il ab le Et he rn et c ard i ns ta ll ed i n y ou r co mp ut er . If y ou r Et her ne t ca rd d oe s n ot a ut o- ne go ti at e, yo u mu st s et i t t o ha lf d up le x. Re fe r to t [...]

© 2006 V erizon V erizon One User Guide 1 1 • L CD Sc re en s: Th e s cr ee ns d is pl ay ed in t hi s d oc um en t ar e mea nt t o pr ov id e a vi su al re pr es en ta ti on of V er iz on O ne ’ s Ha nd se t a nd B as e fu nc tio na li ty . Th e ac tu al da ta d is pl ay ed in y ou r LC D sc re en s m ay d if f er sl ig ht ly f ro m the d at [...]

© 2006 V erizon V erizon One User Guide 12 3.1 Safety Instructions • Never install any telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for a wet location. • Never touch non-insulated telephone wires or terminals unless the telephone line has been disconnect[...]

© 2006 V erizon V erizon One User Guide 13 4.1 FCC Compliance Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant FCC Statement: This Product has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to[...]

© 2006 V erizon V erizon One User Guide 14 5.1 Base Unit Features The following features are provided in the V erizon One Base Unit. An in-depth description of functions will be discussed later in this document: • Symmetrical 5.8 GHz DSS cordless telephone technology with built-in 5.8 GHz Antennae • 75 Hopping Channels for enhanced operation u[...]

© 2006 V erizon V erizon One User Guide 15 5.2 Cordless Handset Features (cont’d) • Message W aiting/Ringing LED indicator—provides indication of incoming calls and/or message waiting • Caller ID***, Call W aiting**** and Call W aiting with Caller Line ID • Incoming Calls with the last 40 Caller ID records • Su pport for Of f-Ho ok d i[...]

© 2006 V erizon V erizon One User Guide 16 5.3 T ouch-Screen Features (cont’d) • Upgrade to iobi sm Home * See section 19.12 for more information on iobi Home and each of these features: • Call Forwarding** • On-screen V oice Mail*** • Manage Calls • iobi Home on Y our Desktop • iobi Home on the Web • V erizon Customer Notificatio[...]

© 2006 V erizon V erizon One User Guide 17 6.1 Checking Kit Contents Y our kit contains everything you need to set-up V e rizon One and install your V erizon Online DSL service if you are a new subscriber . 6. V erizon One Set-Up 1 2 4 5 6 7 8 1 0 3 1. V erizon One Base Unit with Display 2. V erizon One Base Unit Swivel Support Stand 3. Cordless T[...]

© 2006 V erizon V erizon One User Guide 18 7.1 Choosing a Location to Install V erizon One For optimal performance of V erizon One , choose a location that is: • Away from active electrical areas • Away from interference such as a television, radio or microwave oven • Away from water or moisture, excessive dust, or extreme cold • Away from[...]

© 2006 V erizon V erizon One User Guide 19 7.2 Installing the Base Unit on a Desktop or Flat Surface (cont’d) Step 3 Follow the Instructions on the V erizon One Display (Figure 3). The V erizon One display will walk you through the necessary steps to complete the set-up of V erizon One and the installation of your V erizon Online DSL Service (if[...]

© 2006 V erizon V erizon One User Guide 20 7.3 W all Mounting on a Hollow Drywall Surface (Optional) (cont’d) 6 . Co n ne c t t h e D C 1 2 V p ow e r s u pp l y co r d t o t h e p ow e r c o nn e ct o r m a rk e d 12 V D C on th e r e a r p an e l o f t h e V er i zo n O n e B a se Un i t . P lu g th e ot h er e nd of th e po w er su p p ly in [...]

© 2006 V erizon V erizon One User Guide 21 8.1 Installing the Handset Battery IMPORT ANT : Before you install or handle the battery , please read Section 3.2 for Battery Safety Instructions. Remove the battery cover by pressing and sliding the cover off the battery compartment. Attach the battery cable connector to the connector socket inside the [...]

© 2006 V erizon V erizon One User Guide 22 8.2 Parking or Charging the Handset (Battery) Pri or to usi ng y our V eri zon One Hand set for the first tim e, t he Ha ndse t Ba ttery mus t be full y ch arge d. T o cha rge the Han dset, pla ce t he H andse t in to t he cra dle w ith the keyp ad fa ce d own so tha t the con tact s on the Hand set touc[...]

© 2006 V erizon V erizon One User Guide 23 8.3 Battery Charge Indication The Handset provides 4 indicator levels of the battery charge state. (Full, High, Medium, Low). It takes approximately 2 seconds for the Handset to detect the battery charge level after it has been removed from the cradle. The Handset LCD design includes a Battery Level meter[...]

© 2006 V erizon V erizon One User Guide 24 8.3 Battery Charge Indication (cont’d) Battery Level (Full Charge) – If the Handset is fully charged when removed from the Base and in an idle state, the screen will display the “Charging complete” message for 3 seconds or until you press any key . It will then revert to the normal Standby screen.[...]

© 2006 V erizon V erizon One User Guide 25 8.4 T urning On the Handset Once the battery has been installed and the Handset has been charged, the Handset will be functional. Pressing any key will illuminate the display . The Handset must be registered to the Base Unit before it is operational. 8.5 Using the Handset Belt Clip If you want to use the [...]

© 2006 V erizon V erizon One User Guide 26 9.1 Registration Procedure Aft er su cces sful ly c hargi ng y our V er izon One Hand set, you mus t per form a reg istra tion pro cedu re to all ow t he Han dset to c ommu nica te wi th t he B ase Uni t. T o reg iste r th e Han dset to the B ase Uni t, pe rfor m th ese steps : 1. Selec t th e <Me nu&g[...]

© 2006 V erizon V erizon One User Guide 27 9.1 Registration Procedure (cont’d) Y ou may choose to re-name your Handset. See Section 13.4 for Handset Name Menu instructions. Note: T o select soft key functions displayed on the left side of the LCD screen, press the key in the top left corner key of the Handset. T o select soft key functions displ[...]

© 2006 V erizon V erizon One User Guide 28 10.1 Handset Control Buttons The following control buttons are provided on the V erizon One Handset: Note: “Off-Hook” refers to the condition when either the Base Unit or Handset is active in requesting a dial tone or is engaged in a call. “On-Hook” refers to the condition when either the Base Uni[...]

© 2006 V erizon V erizon One User Guide 29 10. 1 H ands et C ont rol Butt ons (co nt’d ) Button Function Hold Whe n pre ssed onc e, t his b utto n wi ll pl ace the call on H old. Pre ss < Hold> aga in t o rel ease the cal l fro m ho ld s tatu s. Intercom When <Intercom> is pressed on the Handset, it becomes a paging device to locate [...]

© 2006 V erizon V erizon One User Guide 30 10. 1 H ands et C ont rol Butt ons (co nt’d ) Button Function Pressing this button will allow you to: -Access the Handset’s Main Menu screen -Delete/Backspace characters -View the settings of an option once it is selected Pressing this button enables you to: -Scroll up/down to the desired menu option [...]

© 2006 V erizon V erizon One User Guide 31 10.2 Handset Activity LED The Handset includes an Activity LED, also referred to as the “V oice Message W aiting LED,” which performs the following functions: • Incoming Ring: The Activity LED is flashing at a cadence in accordance to an incoming ring pattern. When the ring cadence is ON, the LED b[...]

© 2006 V erizon V erizon One User Guide 32 10.3 Backlighting Backlighting refers to the condition when the LCD screen or the buttons on the Handset or the Base light indicate any of the following conditions: • Incoming Calls • Pressing Keys • Paging and/or Intercom functions 10. V erizon One Handset Controls[...]

© 2006 V erizon V erizon One User Guide 33 1 1.1 Standby After you have charged and registered the Handset to the Base, the Standby screen will be displayed on the Handset’s LCD screen. The Standby screen provides information such as: • Current Time and Date • Battery Level Meter Note: At a high or full charge, the battery level meter will n[...]

© 2006 V erizon V erizon One User Guide 34 1 1.3 New Calls When there are new calls in the Incoming Call Log, no messages waiting, and the line is not in use, the Handset will display the following scr een: 1 1.4 Ringer Off When the ringer is off, the Handset will display the Ringer OFF icon on the LCD screen: 1 1.5 New Calls, No Messages Waiting,[...]

© 2006 V erizon V erizon One User Guide 35 1 1.6 New Calls, Messages Waiting, Line in Use When there are new calls in the Incoming Call Log, there are messages waiting, and the line is in use, the Handset will display the following screens, alternately: 1 1. V erizon One Handset Screens[...]

© 2006 V erizon V erizon One User Guide 36 12.1 Of f-Hook Dialing and Dialing Screen Press <T ALK> while the Standby screen appears to go to the Off-Hook state. Y ou will hear a dial tone. Pressed numbers will be dialed out immediately . The following “T alk” screen will be displayed for 5 seconds: After 5 seconds, the following T alk sc[...]

© 2006 V erizon V erizon One User Guide 37 12.2 Preview or On-Hook Dialing Press number keys (0-9) during the time that the Standby screen appears to go to the Preview Dialing screen, shown below . The number input will first appear on the right side of the 2nd row and will move to the right as a new number is entered. The maximum number of digit[...]

© 2006 V erizon V erizon One User Guide 38 12.3 Of f-Hook & On-Hook Dialing Alternatives Both Off-Hook and On-Hook Dialing functions can be accessed using your Incoming Call Log (See Section 12.2), your Phonebook (See Section 14.5), and from the Base Unit (See Section 18.2). 12.4 Placing a Handset Call On Hold While on a call, press <Hold&g[...]

© 2006 V erizon V erizon One User Guide 39 12.5 Redial Press <Redial> while on the Standby screen to go to the Redial list. The screen will display the last 5 numbers dialed from the Handset or Base Unit. The pointer will start with the most recent number . Press <Up/Down> to scroll through the list. Each redial number shall consist of[...]

© 2006 V erizon V erizon One User Guide 40 12.6 Incoming Call Screen (cont’d) If no name is present through Caller ID, the Handset will then attempt to match the number with your Phonebook. If there is a matching record found, the name field on the screen will display the name as previously input in your Phonebook. An unanswered call’s Caller[...]

© 2006 V erizon V erizon One User Guide 41 Note: T o select soft key functions displayed on the left side of the LCD screen, press the key in the top left corner key of the Handset. T o select soft key functions displayed on the right side of the screen, press the key in the top right corner . These buttons are used to select soft key functions on[...]

© 2006 V erizon V erizon One User Guide 42 The following chart displays Main Manu and Sub-Menu options available to the Handset: Menu Option Sub-Menu Option(s) Incoming Calls Log View list of incoming calls, displaying Caller ID information, if available. Up to 40 records are in the log. From this log, you will be able to do the following: Save ?[...]

© 2006 V erizon V erizon One User Guide 43 13.1 Incoming Calls Log When the [Incoming Calls] menu is selected from the Menu screen, the most recent incoming calls will be displayed with the Caller ID information available and the time and date received. Y ou can scroll through the list using <Up/Down> to see your incoming calls in the order [...]

© 2006 V erizon V erizon One User Guide 44 13.1.2 Save a Record to your Phonebook T o save a call record from the Incoming Calls Log to the Phonebook, scroll to the record that you want to save. Select [Options] to display the following “Save/ Erase/Erase All” screen. Select [Save]: If your Phonebook is not full, additional entries can be adde[...]

© 2006 V erizon V erizon One User Guide 45 13.1.3 Erase Call from the Incoming Calls Log (cont’d) Selecting [Erase All] enables you to erase all records from the Incoming Calls Log. The screen will display the [Erase all?] screen above, prompting you to confirm your selection. Select [OK] to erase all entries in the Incoming Calls Log. Select [[...]

© 2006 V erizon V erizon One User Guide 46 13.2.1 Ringer V olume When you select [Ringer V olume] the screen below will be displayed with the current volume. “Medium” is the default ringer volume. Select [Change] and scroll <Up/Down> to change Ringer V olume to either “Medium,” “High,” “Low ,” or “Of f”. ( Note: The diffe[...]

© 2006 V erizon V erizon One User Guide 47 13.2.3 Keypad T ones When you select [Keypad T ones] the following screen will be displayed with the arrow at the current status. “On” is the default Keypad T ones setting. Select [Change] if you want to change the Keypad T ones to “Off.” Select [Save] to save your settings. Y ou will then be retu[...]

© 2006 V erizon V erizon One User Guide 48 13.4 Date and T ime Menu When the [Date and T ime] menu is selected, the pointer will be positioned at the T ime setting, and the first digit of T ime will blink, waiting for your input: 1. Enter the first digit. Once entered, the second digit will blink. Continue to enter the correct T ime. The blinkin[...]

© 2006 V erizon V erizon One User Guide 49 14.1 View Y our Phonebook The Phonebook within your Handset is available to store Names and Numbers for easy access and dialing: Phonebook and Phone Number Features Quality The maximum number of entries that the Phonebook can contain 50 The maximum number of characters for name entry 1 1 The maximum numbe[...]

© 2006 V erizon V erizon One User Guide 50 14.1 View Y our Phonebook (cont’d) Select [View] when the pointer is at the desired entry , to view the telephone Number for that entry . After selecting a phone entry , press <T ALK> to go Off-Hook and dial the selected phone number: When a Name exists, a Phonebook entry is displayed by Name. Whe[...]

© 2006 V erizon V erizon One User Guide 51 14.2 Add a New Name (cont’d) 1. Enter a name with up to 1 1 characters at the blinking underscore using the keypad characters (0-9, *, #). Note: If you try to input more than 1 1 characters, an error tone will be heard and additional input will not be accepted. If you are saving a Name from your Incomin[...]

© 2006 V erizon V erizon One User Guide 52 14.2 Add a New Name (cont’d) The phone number will be formatted according to the following rules: String of Digits Screen Format 1 7 digit number ###-#### 2 8 digits, leading digit 1 1 ###-#### 3 10 digits (###)###-#### 4 1 1 digits, leading digit 1 1(###)###-#### 5 Other cases No formatting 7. Press &l[...]

© 2006 V erizon V erizon One User Guide 53 14.2 Add a New Name (cont’d) The following screen will be displayed: If the Phonebook is full when you select (Add New Name), a “Phonebook full” message will be displayed for 2- seconds. When the Phonebook is full, you can store a new Name entry only after an existing entry has been erased: 14.3 Edi[...]

© 2006 V erizon V erizon One User Guide 54 14.3 Edit a Phonebook Entry (cont’d) 5. Select [Save] to save your settings and to return to Standby . 6. Press <OFF> to return to the Standby screen. 7. Continue by editing the Number , press <Up/Down>. The display will show the corresponding Number of the Name you have selected, as follows[...]

© 2006 V erizon V erizon One User Guide 55 14.4 Erase a Phonebook Entry T o erase a Name and Number from the Phonebook, choose the desired Name or Number and select [Erase]. The Name and Number will be erased, and the Phonebook will be re-numbered. The Handset will display the “Entry erased” message for 2 seconds, and then the screen will retu[...]

© 2006 V erizon V erizon One User Guide 56 15.1 Intercom Functions The Handset for the V erizon One Base Unit has the default name “ V erizon One ” and the Base is called “Base.” These names assist in understanding the Intercom and Call T ransfer Functions discussed in this section. 15.1.1 Paging the Base T o pa ge t he Ba se f rom the Han[...]

© 2006 V erizon V erizon One User Guide 57 15.1.2 No Answer From a Page If a Page is not answered, a “No answer” message will be displayed on the device that originated the Page when: • There is no answer from the Paged party after two minutes • The Paged party chose not to answer by pressing [Exit] or <OFF> “ V erizon One .” The[...]

© 2006 V erizon V erizon One User Guide 58 15.2 Call T ransfer Functions 15.2.1 Completing a Call T ransfer An external call received on the “ V erizon One ” Handset may be transferred to the Base by pressing <Hold> on “ V erizon One ” and then pressing <Intercom> to automatically page the Base. “ V erizon One ” will displa[...]

© 2006 V erizon V erizon One User Guide 59 15.2.2 Call Back If the “ V er izon One ” us er pr esse s <O FF> to trans fer a ca ll a nd th e Ba se d oes n ot ans wer , afte r 30 sec onds of r ingi ng, t he Bas e wil l st op r ingi ng an d th e ri nging wil l “re turn” to “ V e rizo n On e .” The Bas e wil l ack nowle dge the “Lin[...]

© 2006 V erizon V erizon One User Guide 60 15.3 3-W ay Conferencing (cont’d) The Handset may select one of the following options: • Press <OFF> on “ V erizon One ” to quit the conference. The Base can continue the external call alone. Or , similarly , the Base can disconnect to quit the conference and leave “ V erizon One ” to co[...]

© 2006 V erizon V erizon One User Guide 61 15.5 Out-of-Range Detection If t he H an dse t de te ct s an ou t- of -r an ge co nd it io n, it w il l st ar t sea rc hi ng f or t he Ba se a nd d isp la y th e fo ll owi ng s cr ee n: Af te r th e Han ds et fi nd s th e B as e, t he Ha nd se t wi ll di sp la y th e Sta nd by s cr ee n. If t he H an dse[...]

© 2006 V erizon V erizon One User Guide 62 Y our V er iz on O ne Ha nd se t is e qui pp ed wi th a 2 .5 mm H ea ds et j ac k f or u se w it h an o pt io na l a cc es so ry H ea dse t fo r ha nd s- fr ee o pe ra tio n. I f yo u ch oos e to u se t he He ad se t op tio n, y ou m us t do th e fo ll ow in g: 1. O bta in a n op ti on al ac ce ss or y He[...]

© 2006 V erizon V erizon One User Guide 63 17.1 Base Speakerphone Control Buttons The following control buttons are provided on the V erizon One Base Unit for control of the Base Speakerphone: Note: “Off-Hook” refers to the condition when either the Base or Handset is active in requesting a dial tone or is engaged in a call. “On-Hook” refe[...]

© 2006 V erizon V erizon One User Guide 64 17.1 Base Speakerphone Control Buttons (cont’d) Button Function Intercom Pressing this button will automatically begin paging the V erizon One handset. V olume Up V olume Down Pressing and holding either of these buttons will continually raise/lower the volume of the audio that emanates through the spea[...]

© 2006 V erizon V erizon One User Guide 65 17.2 Base Activity LED The Base Unit includes an Activity LED, also referred to as the “V oice Message W aiting LED,” which performs the following functions: • Incoming Call: The Activity LED is flashing at a cadence in accordance to an incoming ring pattern. When the ring cadence is ON, the LED bl[...]

© 2006 V erizon V erizon One User Guide 66 17.2 Base Activity LED (cont’d) 17. V erizon One Base Unit Controls LCD Screen Activity LED Power LED Networking LEDs DSL/RDY Ethernet Wireless Internet Line In-Use Address Book Speaker Button Control Buttons V olume Up V olume Down Mute Hold Stylus Handset (sitting in cradle of Base) Menu Functions Key[...]

© 2006 V erizon V erizon One User Guide 67 18.1 Base, Stylus and T ouch-Screen If you are using V erizon One in Active Mode, you will perform most of your interactions through the Base Unit’s touch-screen. For details on how to use these additional features and navigate the touch-screen display , see Section 19 T ouch-Screen Features. A stylus i[...]

© 2006 V erizon V erizon One User Guide 68 18.3 Answering Incoming Calls T o answer an incoming call, from the Base Unit, press <Speaker> during an incoming call ringtone. After you press <Speaker>, the Base will go Off-Hook and you may begin speaking. 18.4 T ransferring Calls from the Base to the Handset By lifting the Handset from th[...]

© 2006 V erizon V erizon One User Guide 69 18.6 Paging from the Base T o page the Handset from the Base Unit, press <Intercom> on the Base. The Base will page the Handset for approximately two minutes and then stop paging. If the Handset responds (by pressing <Intercom> within the two minutes of paging), it will end the page and start [...]

© 2006 V erizon V erizon One User Guide 70 18.9 Using the Hold Button T o pl a ce th e ca l l i n a Ho l d s ta t e , p re s s < Ho l d> on t he Ba s e. T h e < H ol d > b ut t o n w il l i l lu m i na t e ( fla s h in g ) w he n th e c a l l i s o n H ol d . P re s s < H ol d > a g ai n t o r e t ur n t o th e c al l . 18.10 Us[...]

© 2006 V erizon V erizon One User Guide 71 19. T ouch-Screen Features 19.1 T ouch-Screen Navigation V er izon One ’ s vi sual tou ch-sc reen disp lay prov ides acce ss t o ev eryth ing you use most ofte n. Thi s sec tion sho ws how to n avig ate u sing the tou ch-sc reen menu . One-T ouch Screen Features Hom e Scr een The Home scr een a llow s a[...]

© 2006 V erizon V erizon One User Guide 72 19. T ouch-Screen Features 19.1.1 Menu SuperPages*: Search and view residential and business listing information, access maps and directions, and direct dial with one touch. Address Book*: Access and manage your online address book with the ability to directly place calls from it. Calendar*: Access and ma[...]

© 2006 V erizon V erizon One User Guide 73 19. T ouch-Screen Features E-Mail**: Check and send E-Mail directly from the V erizon One device. Alarm/Timer : Set an Alarm, use the T imer or start the Stopwatch to keep time. Calculator: Perform basic calculation functions like addition, subtraction, multiplication and division. Speed Dial: One touch t[...]

© 2006 V erizon V erizon One User Guide 74 19. T ouch-Screen Features 19.1.2 T ouch- Screen Keyboard and Num eric Keypad Select or touch an entry field to access the keyboard - or - in the case of number fields, a numeric keypad. Note that you can select Shift for capital letters and the @ sign, etc. When entering a phon e number on the keypad, [...]

© 2006 V erizon V erizon One User Guide 75 19. T ouch-Screen Features 19.1.4 Call Log* Features 19.1.4.1 View Caller Th e V iew C al le r sc re en al lo ws y ou t o vi ew , cal l or m ap a c all er a nd /o r Co nt act . Y ou ca n al so ad d th is c al ler t o yo ur Ad dr es s B oo k or u pd at e a n ex is ti ng Ad dr es s B oo k Co nt ac t wit h c[...]

© 2006 V erizon V erizon One User Guide 76 19. T ouch-Screen Features 19.1.4.2 Update a Contact On t he Up da te a C on ta ct sc re en , se le ct th e Gr oup f or t he C on tac t fo r wh ic h yo u wi sh t o a dd t hi s ph on e n um be r . E nt er o r up da te a Co nt ac t Na me an d se le ct a ph on e num be r T yp e . S ele ct D on e to s ave yo [...]

© 2006 V erizon V erizon One User Guide 77 19.1.5 Receiving an Incoming Call When you receive a call, V erizon One will display the In Call screen which displays Caller ID* information (if available). The In Call screen also provides screen commands that you can touch with your stylus to answer , route or disconnect an Incoming Call, or perform ot[...]

© 2006 V erizon V erizon One User Guide 78 19. T ouch-Screen Features 19.1.6 Placing an Outgoing Call In a ddit ion to th e ou tgoi ng c all m etho ds desc ribe d in the Hand set and Base sect ions , yo u may als o ma ke a phon e call usi ng t he to uch- scre en o r a comb inat ion of to uch- scre en c omman ds with Bas e bu ttons . T o pla ce a c[...]

© 2006 V erizon V erizon One User Guide 79 19.2 V oice Mail The V oice Mail tab works with V erizon V oice Mail Service. Y ou must be a current V erizon Home V oice Mail subscriber to use this feature. If you are a current subscriber , select Set- up . This will allow you to enter in your V erizon V oice Mail Access Number . Once you have entered [...]

© 2006 V erizon V erizon One User Guide 80 19.3.2 Edit a Contact on Y our Speed Dial List 1. S el ect S pe ed D ia l fr om th e Men u. 2. T ou ch th e Na me o f the e nt ry y ou w is h to up da te . 3. O n the e nt ry s cr ee n f or t hi s Sp ee d Dia l pos it io n, s ele ct o r to uc h the e nt ry fi el d to ac ce ss t he ke yb oa rd t o upd at [...]

© 2006 V erizon V erizon One User Guide 81 19. T ouch-Screen Features 19.5 Address Book Ac ce ss an d ma na ge y ou r o nl in e Ad dr es s Bo ok a nd di re ct ly p la ce ca ll s fr om i t. Y our Add re ss Bo ok m ay c on tai n Pe rs on al Co nt ac ts, B us in es s Co nta ct s an d Gr ou ps . Y ou ma y as si gn C ont ac ts t o Gr ou ps fo r qu ic k[...]

© 2006 V erizon V erizon One User Guide 82 19. T ouch-Screen Features 19.5.2 Get Address, Map and Directions The View Contact – Addresses screen displays the Addresses stored for the se le ct ed Co nt ac t. U nd er th e Co nt ac t Na me i s t he E -m ai l an d H om e Ad dr es s. • Se le ct Ma p fo r a ma p o f th e Ho me Ad dr ess . • Se le [...]

© 2006 V erizon V erizon One User Guide 83 19. T ouch-Screen Features 1 9 . 5 . 3 . 1 Ad d a P e r s on ( c o nt ’ d ) 7. O n th e Ad d Con tact - W ork Num bers Add W ork Num bers scre en, ente r work Phone , Ce ll, Fax and/o r Pa ger numbe rs. S elec t Mo re t o adv ance to the N ew Co ntac t - Home Addr ess scree n. 8. O n th e Ad d Con tact [...]

© 2006 V erizon V erizon One User Guide 84 19. T ouch-Screen Features 19.5.3.3 Add a Business Contact (cont’d) 5. O n the A dd B us in es s Con ta ct - R eq ui re d Inf or ma ti on s cr een , ent er N am e, Pr im ar y Ph on e Num be r and s el ec t Pho ne o r Ce ll f rom t he T ype m en u. Se le ct M or e to ad va nc e to th e Ad d Bus in es s -[...]

© 2006 V erizon V erizon One User Guide 85 19. T ouch-Screen Features 19.6.3. Appointments 19.6.3.1 Add an Appointment 1. Select Calendar from the Menu. 2. Select Add on the Calendar screen. 3. Select Appointment . 4. On the Calendar - Add Appointm ent screen, enter Subject and Location . Tip: Select or touch an entry fi eld to access the keyboar[...]

© 2006 V erizon V erizon One User Guide 86 19. T ouch-Screen Features 19.6.3.2 Edit an Appointment 1. Select Calendar from the Menu. 2. Select the day of the Appointment you wish to edit. 3. Select the Day tab. 4. S e l ec t t h e Ap p o i n t m e n t th a t y o u w i s h t o ed i t . 5. Select Edit . 6. Update Subject, Location, Start and End fi[...]

© 2006 V erizon V erizon One User Guide 87 19. T ouch-Screen Features 19.6.4 T asks 19.6.4.1 Add a T ask 1. Select Calendar from the Menu. 2. Select Add on the Calendar screen. 3. Select T ask . 4. On the Calendar - Add T ask screen, enter Subject (name for this new T ask). 5. Select T ask Priorit y (High, Low or Normal) from the menu. This can be[...]

© 2006 V erizon V erizon One User Guide 88 19. T ouch-Screen Features 19.6.4.3 View T asks 1. Select Calendar from the Menu. 2. Select View T asks on the Calendar screen. The Calendar – T asks screen appears. The Calendar – T ask screen lists all of your saved T asks, each with Status and Due Date . Also: • Select a T ask for the Calendar ?[...]

© 2006 V erizon V erizon One User Guide 89 19. T ouch-Screen Features 19.7.3 Add a Memo (cont’d) T o use the keyboard to enter printed text in the drawing area: 1. Choose the text color by selecting the Pen Color . A pop-up menu with available colors will appear . The currently selected color is outlined. Select the color you would like your tex[...]

© 2006 V erizon V erizon One User Guide 90 19. T ouch-Screen Features 19.7.3 Add a Memo (cont’d) T o erase portions of the drawing area: 1. Select Eraser . Y our cursor will turn into a rectangle. T ouch any point of the drawing area and drag. Anything underneath the rectangle will be erased (with the exception of the background color). 2. Selec[...]

© 2006 V erizon V erizon One User Guide 91 19. T ouch-Screen Features 19.9.1 Look Up a Business (cont’d) Tip: Select Categories to look up a business by category . Once you have reached the most specifi c level for your category selection (e.g. Art Galleries or Boat Rentals), enter your City and State and select Find It . 19.9.2 Look Up a Perso[...]

© 2006 V erizon V erizon One User Guide 92 19. T ouch-Screen Features 19.9.4 Search Results Not only does the SuperPages - Search Results screen display the results of your SuperPages search, it is also your link to one-touch dialing, Maps and Driving Directions . • Select New Search to start your search over . • Select to call your Contact. ?[...]

© 2006 V erizon V erizon One User Guide 93 19. T ouch-Screen Features 19.9.4.2 Add a SuperPages Search Results Number to Y our Address Book T o add a P hone Num ber f rom Sup erPag es S earc h Re sults to your Addr ess Book : 1. S elec t Su perPa ges fr om t he Menu. 2. C ondu ct a sear ch b y se lect ing o ne of th e fol lowi ng: Busi ness, Per s[...]

© 2006 V erizon V erizon One User Guide 94 19. T ouch-Screen Features 19.10.2 Check E-Mail 1. S elec t to e nter you r V erizon Onlin e E-M ail pass word . Forgo t pas swor d? G o to dslst art.v eriz on.n e t f or he lp. 2. U se t he s croll bar to view your lis t of E-Mai l mes sage s . 3. S elec t th e E-M ail you want to v iew . 19.10.3 Reply t[...]

© 2006 V erizon V erizon One User Guide 95 19. T ouch-Screen Features 19.1 1.3 Start Stopwatch 1. S elec t to use the stopw atch feat ure. 2. S elec t to begi n th e Stopw atch . 3. S elec t to paus e th e Stopw atch . 4. S elec t to resu me t he Stopw atch coun t . 5. S elec t to stop the Stopw atch and rese t al l cou nter s to 00 . 19.12 Calcul[...]

© 2006 V erizon V erizon One User Guide 96 19. T ouch-Screen Features 19.13.1.3 Movies Find out what is playing at nearby theaters. Review movie listings and show times. When you access Movies from News & More in the Menu, the Movies - Theaters List screen appears. Select a theater from the list based on your ZIP code or enter a new ZIP and se[...]

© 2006 V erizon V erizon One User Guide 97 19. T ouch-Screen Features 19.13.1.4.1 Local Weather (cont’d) Ti p: O nce enter ed, your ZIP Co de bec omes the defa ult until you ent er a dif fer ent one. Th is me ans that the weat her for your area app ears auto mati call y whe n yo u co me t o the W eathe r sc reen . 19.13.1.4.2 Radar 1. Open News [...]

© 2006 V erizon V erizon One User Guide 98 19.13.1.8 Lottery 1. Open News & More and select Lottery . 2. Lottery results are listed and will automatically move through each item. OR Select and to scroll through the lotteries. 3. Select to get Lottery details. 19.13.1.8.1 View Game 1. Select and to scroll through the lotteries. 2. Select to get[...]

© 2006 V erizon V erizon One User Guide 99 19.13.1.1 1 Restaurants Y ou can lookup restaurants in your area. Y our ZIP Code becomes the default until you enter a different one. This means that the restaurants in your area always appear automatically . 19.13.1.1 1.1 Lookup Restaurants 1. S el e ct Ne w s & Mo r e o n t h e H om e sc r ee n . 2.[...]

© 2006 V erizon V erizon One User Guide 100 19. T ouch-Screen Features 19.13.1.1 1.4 Restaurants Near Me (cont’d) 3. This is a list of restaurants near you, based upon the ZIP code and search radius you have entered. The list is sorted by distance, starting with the closest . 4 . Select to learn more about a specifi c restaurant. 5 . T o change[...]

© 2006 V erizon V erizon One User Guide 101 19.14.1.1 Using Manage Calls Us e th e M an ag e Ca ll s scr ee n to t ur n Ca ll M an ag eme nt o n or o ff , st ar t or s to p Ca ll F or wa rdi ng , se t- up S che du le d Ca ll Fo rw ar di ng ta sk s, a nd m an age y ou r Ca ll Fo rw ar din g De st in at io ns (p ho ne nu mb er s). Command Prompt on [...]

© 2006 V erizon V erizon One User Guide 102 19.14.1.2 Manage Call Forwarding Destinations (Phone Numbers) Use the Dest inati ons scre en t o view the num bers you have set -up f or Cal l For ward ing . Y ou m ay ad d a new Dest inat ion by se lect ing Add . T o e dit an e xist ing Desti nati on, go t o Des tinat ions – E dit Entry – w here you[...]

© 2006 V erizon V erizon One User Guide 103 19.14.2.3 Schedule Call Forwarding 1. Select Calendar from the Menu. 2. Select Add on the Calendar screen. 3. Select Schedule Call Forwarding . 4. On the Calendar – Schedule Call Forwarding screen, select a phone number to forward to from the Destination Number menu – or select Add New Number . 5. T [...]

© 2006 V erizon V erizon One User Guide 104 19.14.2.4 Edit Scheduled Call Forwarding 1. Select Calendar from the Menu. 2. Select the day of the Scheduled Call Forwarding task you wish to edit. 3. Select the Day tab. 4. Select the Scheduled Call Forwarding task that you wish to edit. 5. Select Destinations – Edit Entry . 6. Update the Destination[...]

© 2006 V erizon V erizon One User Guide 105 19. T ouch-Screen Features 19.15 Phone T ips Reference dialing shortcuts that you can use for common phone shortcuts – such as dialing the last person who called you (*69), or disabling Call W aiting (*70). 19.16 Settings Select a button for one of the Settings categories to setup or change V erizon On[...]

© 2006 V erizon V erizon One User Guide 106 19. T ouch-Screen Features 19.16.3 Display Choose brightness, contrast and Home screen background on the Settings- Display screen: 1. Select Settings from the Menu. 2. Select Display from the Settings screen. 3. Slide the Brightness horizontal slider to adjust your display brightness. 4. Slide the Contra[...]

© 2006 V erizon V erizon One User Guide 107 19. T ouch-Screen Features 19 .1 6. 5. 2 Ad d Ce ll P h on es 1. S el ect . 2. S el ect . 3. S el ect or to uc h th e en tr y fi e ld to e nte r th e Na me a nd Nu mb er o f th e ce ll ph on e . 4. S el ect t o mo ve t o n ex t sc re en . 5. A t ex t me ss ag e c on ta in in g an au th ori za ti on c od[...]

© 2006 V erizon V erizon One User Guide 108 19. T ouch-Screen Features 19.16.7 Ring T ones Y ou can choose from a list of Ring T ones for your V erizon One . Y ou can even download new Ring T ones directly to the device . 19.16.7.1 Set Ring T one 1. Op en S etti ngs. 2. S elec t t o se lect a ri ng t one for incom ing c alls . 3. A li st o f Ri ng[...]

© 2006 V erizon V erizon One User Guide 109 19. T ouch-Screen Features 19.16.9 Handsets If you have more than one handset associated with your V erizon One device, you can register them, assign a name or edit their settings at any time . 19.16.9.1 Name Handsets 1. Se lect Hands et1, Han dset 2, Hands et3 o r Ha ndse t4 t o mak e chang es to the ha[...]

© 2006 V erizon V erizon One User Guide 1 10 19. T ouch-Screen Features 19.16.10 Shortcuts Y ou can create Shortcuts to features from the Home screen. Just choose the features you want at-hand . 19.16.10.1 View Shortcuts Sho rtcut s ar e Fe atur es li sted on your Home scr een for e asy acce ss . 1. S elec t t o op en y our Short cuts . 2. S elec [...]

© 2006 V erizon V erizon One User Guide 1 1 1 20. Home Networking 20.1 What is Home Networking A Home Network connects computers in a household that share an Internet connection, printers, files, and other hardware devices like scanners and DVD burners. Home networks eliminate the need to purchase separate Internet connections and hardware device[...]

© 2006 V erizon V erizon One User Guide 1 12 20.2 Important Information About Y our V erizon One Home Network (cont’d) Note: Hereafter , the V erizon One Communications Subsystem will be referred to as “ V erizon One ,” “Gateway ,” or “Modem.” Y our V erizon One Wireless Home Network was shipped to you disabled (turned OFF). Enable ([...]

© 2006 V erizon V erizon One User Guide 1 13 Connection T ype Minimum System Requirements WIRED • Pentium® or equivalent and above class machines, Macintosh® • Microsoft® Windows® (95, 98, 2000, ME, NT 4.0, or XP), Macintosh® OS X, or Linux installed • Computer Operating System CD-ROM on hand • Internet Explorer® 4.x or Netscape® Na[...]

© 2006 V erizon V erizon One User Guide 1 14 LED States and Descriptions LED State Description POWER Solid Green V erizon One power is ON OFF V erizon One power is OFF Solid Red CS POST (Power On Self T est), Failure (not bootable) or Device Malfunction. Note: The Power LED should be red no longer than two seconds after the power on self test pass[...]

© 2006 V erizon V erizon One User Guide 1 15 LED States and Descriptions LED State Description WIRELESS Solid Green Link Established. OFF V erizon One power is OFF or No Link. POWER Solid Green V erizon One power is ON OFF V erizon One power is OFF Solid Red CS POST (Power On Self T est), Failure (not bootable) or Device Malfunction. Note: The Pow[...]

© 2006 V erizon V erizon One User Guide 1 16 LED States and Descriptions LED State Description INTERNET Solid Green IP connected (the Subsystem has a W AN IP address from IPCP or DHCP , and DSL is up or a static IP address is configured. PPP negotiation has successfully completed (if used) and DSL is up and no traffic is detected. Solid Red Devi[...]

© 2006 V erizon V erizon One User Guide 1 17 NA ME Fa x (f ax, p ho ne, an sw eri ng m ac hin e) DS L/ Pho ne Re se t Et he rne t (E 1/ W A N, E2 , E3 , E4) 12 V DC On /O ff 20.3.3 Interface Descriptions The following chart explains the interface components located on the back of V erizon One: TY PE 6- pi n R J- 1 1 m od ul ar ja ck 6- pi n R J- 1[...]

© 2006 V erizon V erizon One User Guide 1 18 20.3.4 Installing a Wired Network Preparation 1. Before you connect your “Wired” network, you must have an Ethernet card installed in each computer that you plan on adding to your network. If your Ethernet card does not auto- negotiate, you must set it to half duplex. Refer to the Ethernet card manu[...]

© 2006 V erizon V erizon One User Guide 1 19 20.3.4 Installing a Wired Network (cont’d) V erify your Connections 3. Check to see if the Power LED is solid green. If the Power LED is solid green, the Base Unit is powered up. 4. Check to see if the DSL/RDY LED is solid green. If the DSL/RDY LED is solid green, the DSL interface is functioning prop[...]

© 2006 V erizon V erizon One User Guide 120 20.3.5 Installing a Wireless Network Preparation 1. Ensure that an 802.1 1b/g/g+ wireless network adapter has been installed in each PC on your wireless network. 2. Install the appropriate drivers for your Wireless IEEE802.1 1b or IEEE802.1 1g adapter . 3. T urn on Wireless Networking. Do this directly o[...]

© 2006 V erizon V erizon One User Guide 121 20.3.5 Installing a Wireless Network (cont’d) V erify your Connections 5. Check to see if the Power LED is solid green. If the Power LED is solid green, the Base Unit is powered up. 6. Check to see if the DSL/RDY LED is solid green. If the DSL/RDY LED is solid green, the DSL interface is functioning pr[...]

© 2006 V erizon V erizon One User Guide 122 20.3.6 Installing Both a Wired and Wireless Network Simultaneously V erizon One supports simultaneous use of Wired and Wireless network connections. The following instructions explain how to install V erizon One for simultaneous use of Wired and Wireless connections: • T o add Wired PCs follow the step[...]

© 2006 V erizon V erizon One User Guide 123 20.4 Accessing Configuration Settings (cont’d) Connecting to the Advanced Features Configuration T ool Open your Web browser and type http://192.168.1.1 in the browser ’ s address window , and then press Enter on your keyboard. Y ou will see the following screen (assuming you have completed the CD [...]

© 2006 V erizon V erizon One User Guide 124 20.4 Accessing Configuration Settings (cont’d) Na vi ga tin g th ro ug h th e A dv an ce d Co nfi gu rat io n T oo l As y ou na vi ga te t hr ou gh th e va ri ou s sc re en s o f th e V eri zo n O ne Co mm un ica ti on s Su bs ys tem , th e na me o f th e ac tiv e pa ge t ha t you h av e se le ct ed [...]

© 2006 V erizon V erizon One User Guide 125 20.4 Accessing Configuration Settings (cont’d) Wireless Configuration The following fields will be displayed if you select Wireless from the Configuration menu: IMPORT ANT : If you are connecting to V erizon One via a wireless network adapter , the service set ID (SSID) must be the same for both V [...]

© 2006 V erizon V erizon One User Guide 126 20.4 Accessing Configuration Settings (cont’d) T o select a network setting, click the drop-down arrow at the field labeled Authentication T ype , and then select either Open System or Shared Key . If you change any settings in this screen, you must click the Save button to ensure that the settings t[...]

© 2006 V erizon V erizon One User Guide 127 20.4 Accessing Configuration Settings (cont’d) Wireless Configuration Information Wi re le ss Op er at io n F ac tor y De fa ul t = Ena bl ed . Wh en D isa bl ed , no s ta ti ons w il l be a bl e t o co nn ec t to V eri zo n On e . Ne tw or k N am e (S SI D) Thi s st ri ng , (32 c ha ra ct er s or le[...]

© 2006 V erizon V erizon One User Guide 128 20.4 Accessing Configuration Settings (cont’d) Privacy Settings Au th en tic at io n T yp e Fac to ry D ef au lt = Op en S ys te m. Po ss ib le R esp on se : Op en S yst em : Op en S ys tem a ut he nt ic at io n i s th e de fa ul t s el ec ti on . Sh ar ed K ey : T o us e Sh ar ed Ke y au th en ti ca [...]

© 2006 V erizon V erizon One User Guide 129 20.4 Accessing Configuration Settings (cont’d) Privacy Settings (cont’d) Key Mapping T able Selecting this button will allows access to the Wireless Key Mappings settings. button Hide SSID Factory Default = Disabled. If Enabled, V erizon One will not broadcast the SSID. Stations must configure the [...]

© 2006 V erizon V erizon One User Guide 130 20.4 Accessing Configuration Settings (cont’d) Wireless Key Mappings The foll owin g scr een will be displ ayed if you clic k th e Edi t bu tton adj acent to the Key Mapp ing T able in t he W irel ess Confi gura tion scr een: WEP Key Select Enable if you want this WEP key enabled for the listed MAC A[...]

© 2006 V erizon V erizon One User Guide 131 20.4 Accessing Configuration Settings (cont’d) Firewall Configuration The following settings will be displayed if you select Firewall from the Configuration menu: Se cu rit y Le ve l Hi gh Hig h s ec ur it y l ev el o nly a ll ow s b as ic In te rn et fu nc ti on ali ty . O nl y M ai l, N ews , Web [...]

© 2006 V erizon V erizon One User Guide 132 20. Home Networking 20.5 Authenticate User 1. Se lect My Conne ctio n . 2. S elec t to ent er yo ur U ser Name and P asswo rd. (Thi s is usua lly your V eri zon Onlin e Us er N ame and Passw ord) . 3. S elec t to si gn i nto netwo rk . 20.6 Password Protection 1. Op en S etti ngs. 2. S elec t Ho me Ne tw[...]

© 2006 V erizon V erizon One User Guide 133 20. Home Networking 20.7 Confi gure Wireless Settings 1. Se lect . 2. I f yo u ar e in Appl icat ion Mode: Wirel ess N etwo rk S etti ngs • Sel ect or . • Sel ect . Wirel ess S ecur ity Sett ings • Sel ect or . • Sel ect . 3. I f yo u ar e in Clie nt M ode: • Sel ect . 20.7.1 Setup Wireless Ne[...]

© 2006 V erizon V erizon One User Guide 134 20. Home Networking 20.8 Manage Security Select Security . 20.8.1 Change Firewall 1. Se lect Fir ewall . 2. C hoos e Fi rewal l le vel: • Of f • Low • Med ium • Hig h 3. S elec t to sa ve y our setti ngs. 20.8.2 Add Services 1. S elec t Se rvice s . 2. S elec t . 3. S elec t or the entr y fi e l[...]

© 2006 V erizon V erizon One User Guide 135 20. Home Networking 20.8.4 View Services 1. Se lect Ser vices . 2. S elec t on e of the Serv ices list ed. 3. The Ser vice info rmat ion w ill appe ar . 20.8.5 View Clients 1. S elec t Cl ients . 2. A li st o f Cl ients wil l ap pear with wir ed or w irel ess icons indic ating its net work capa bili ties[...]

© 2006 V erizon V erizon One User Guide 136 21. T echnical Support 21.1 Getting Help 21.1.1 T ouch-Screen Help There are multiple ways to get help with V erizon One : • T ouch at the top of any screen to fi nd instructions and helpful tips for that screen. • From the Home screen, access the Menu, and then the Help icon – to locate general i[...]

© 2006 V erizon V erizon One User Guide 137 21.1.3 Helpful Web Sites • About V erizon One : www .verizon.com/verizon-on e • V erizon Online DSL Start Page: http://dslstart.verizon.net • V erizon Online DSL with MSN Premium Start Page: www .verizon.msn.co m • V erizon Online DSL Help & Support: http://onlinehelp.verizon.net • V erizon[...]

© 2006 V erizon V erizon One User Guide 138 21.1.7 V erizon One Customer Notifications V eri zo n O ne p ut s th e po wer a nd in te ll ige nc e of t he V eri zo n ne tw or k at yo ur fi nge rt ip s. R ec ei ve me ss ag es ab ou t you r V eri zo n On e and V er iz on On li ne DS L se rv ic e o n th e V eri zo n Me ss ag es sc re en . A sm al l c[...]