Vertical Communications DX-80 manual

DX -80 Cordless Phone User Guide[...]

ii DX-80 Cordless Phone User Guide This manual supports the 7265-HS model on the Comdial DX -80 system. DX-80 and DX-80 Cordless Phone are trademarks of Comdial Corpora- tion. All other product n ames are trademarks of their respective owners. May , 2005 GCA70-413 Ma y ‘05 Copyright © 2005 Comdial Corporation All rights reserved. Unauthorized us[...]

DX-80 Cordless User Ma y ‘05 Comdial iii T ABLE OF CONTENTS INTRODUCTION ................................................................ XI Audience Description ............................................................. xi Related Publications ............................................................... xi Conventions Used in this Manual .[...]

iv Comdial May ‘05 2. PROGRAMMING Y OUR PHONE..................................31 2.1 System Programming Mode ............................................. 31 2.1.1 Changing Display Language ......................................32 2.1.2 Controlling V olume Settings ......................................34 2.1.3 Setting Background Music .........[...]

DX-80 Cordless User Ma y ‘05 Comdial v 2.2.12 Programming Feature Buttons .................................55 2.2.13 Looking Up Feature Numbers ..................................57 2.2.14 Resetting Flexible Featur e Buttons to Default .........58 2.2.15 Hidden Codes ........................................................... 59 2.2.16 Hot Keys ..[...]

vi Comdial May ‘05 4.3 Retrieving Caller ID Information ..................................... 80 4.4 Picking Up Calls in your Group .......................................81 4.5 Answering Machine Emulation (Screening Incoming Calls) ................................................................................82 5. PROCESSING CALLS ............[...]

DX-80 Cordless User Ma y ‘05 Comdial vii This equipment has been tested an d found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment gen- erates, uses and can radiate rad[...]

viii Comdial Ma y ‘05 This Page Inte nti onally Left Blank[...]

DX-80 Cordless User Ma y ‘05 Comdial ix Revision History V ersion Changes Date 01 Initial Release 5/9/05[...]

x Comdial Ma y ‘05 This Page Inte nti onally Left Blank[...]

DX-80 Cordless User Ma y ‘05 Comdial xi Intr oduction This manual describes how to use the DX-80 Cordless phone. This manual is intended to provide: • basic knowledge of the fun ctions and features of the DX-80 Cordless phone user interface. • step-by-step procedures for processing calls and controlling individual extension settings. A udienc[...]

xii Comdial Ma y ‘05 • Press and hold the Shift and Ctrl keys sim ultaneous ly . In contrast, the following sentence in structs you to type in a required response; noti ce the word “Ente r” when used in t his way is not italicized because you are not pushing a specific key name. • Enter the value you want to use for this feature. Similarl[...]

DX-80 Cordless User Ma y ‘05 Comdial 13 1. OVERVIEW Congratulations an d thank you for using a Comdial tele phone! Y our DX-80 phone is supported by a comm unication system with a wealth of built-in, standard features. This manual serves as a helpful guide for using these various features. Handset Handset Charger Base Station[...]

Overvie w 14 Comdial Ma y ‘05 1.1 Handset Buttons The 7265-HS handset includes the following button s. dial pad Ta l k Tr a n s Function Hold F1 soft ke y F2 soft ke y F3 soft key[...]

DX-80 Cordless User Ma y ‘05 Comdial 15 Vo l u m e U p V olume Down Headset Jack[...]

Overvie w 16 Comdial Ma y ‘05 1.2 Using the Displa y Y our DX-80 Cordless phone inc ludes a three-line LCD. • The first line of the display co ntains time and date information. • The second line of the display contains the ph one number of the party to whom you are speaking. • The third line of the display co ntains caller ID information, i[...]

DX-80 Cordless User Ma y ‘05 Comdial 17 1.3 Using a Headset T o use a headset on the DX-80 Cordless phone, simply plug the headset into the headset j ack on the left side of the handset; the phone automatically switches to headset m ode. T o leave the headset mode and return function to the hand set, unplug the headset from the headset jack. Note[...]

Overvie w 18 Comdial Ma y ‘05 1.5 Registering Y our Phone Registration programming allows you to register the handset to the base unit after it has been insta lled by your system installer . 1. Power ON the base unit and ente r the registration mode on the base unit. 2. Make sure the handset is in the registration mode. 3. Move the hand set close[...]

DX-80 Cordless User Ma y ‘05 Comdial 19 5. Press the F1 (up) or F2 (down) soft key to select the registra- tion mode. 6. Press F3 (OK) key to enter registration mode. 7. Press the F1 or F2 key to select the YES ?. 8. Press F3 (OK) to confirm that you wa nt to register this phone. (( )) >LANGUAGE REGISTRA TION (( )) >REGISTRA TION DE-REGISTE[...]

Overvie w 20 Comdial Ma y ‘05 9. Move the handset close to the base. The system starts to regis- ter with the base unit. If the registration operation is s uccessful, the LCD displays the following. Note : Up to two line cor ds can be used to connect two digital station ports fr om the KSU to the two jacks on the base. If the handset ID is #1 thi[...]

DX-80 Cordless User Ma y ‘05 Comdial 21 1.5.2 DE-REGISTRATION Whether you want to de-register both hands ets or remove one handset only , you can de-register the handsets from the base unit. However , you must move the handset unit close to the base to receive the de- registration command from base un it. After de-registration, the handset unit n[...]

Overvie w 22 Comdial Ma y ‘05 3. Press F3 (OK) to enter the mode. Then press either F1 or F2 to scroll to YES ?. 4. Press F3 (OK) to confirm. The display responds as follows. If the de-registration is successful, the LCD displays the fol- lowing. If the de-registration fails afte r about 20-30 seconds, the LC D displays. (( )) >DE-REGISTER (( [...]

DX-80 Cordless User Ma y ‘05 Comdial 23 Notes : • When deregistering using eith er method, the system must be in idle mode. After using e ither method, you must remove the power from the base and re-power on the base. • Using the handset only: • If the base cannot link to th e handset, the handset still de- registers. • If the base de-reg[...]

Overvie w 24 Comdial Ma y ‘05 1.6 Status Indicators The cordless handset provides in formation about the following sta- tuses. • Low Battery • Out of Range • No Link to Base • Ring/V ibrator • Sleep Mode • Key Lock Mode • Power On/Off • No Link to KSU 1.6.1 LOW BATTERY P OWER STATUS The handset displays the battery powe r status i[...]

DX-80 Cordless User Ma y ‘05 Comdial 25 1.6.2 OUT OF RANGE STATUS If the handset is in the talk mode and the user travels too far from the base, the handset displays O UT OF RANGE and generates a warning beep every 5 seconds. The user must move closer to the base, or the call will be dropped within 30 seconds. 1.6.3 NO LINK TO BASE STATUS If the [...]

Overvie w 26 Comdial Ma y ‘05 1.6.4 RING AND VIBRATOR STATUS If you set the status to Ring mode only , the phone displays the ring icon only on the LCD. If you set the status to V ibrator mode only , the phone displays the vibrator icon onl y on the LCD. If you set the status to Ring and V ibrator mode, the phone displays both the ring and vi bra[...]

DX-80 Cordless User Ma y ‘05 Comdial 27 The user can simply press any key to wake up the unit. The handset automatically wakes up if it receives any special information from base. Note : If the handset in sleep mode, the LEDs ar e not turne d on. 1.6.6 KE Y LOCK MODE STATUS If you press and hold the Tr a n s key for just over two seconds, the han[...]

Overvie w 28 Comdial Ma y ‘05 When the handset is in the key lo ck mode, and you press and hold the Tr a n s key , the LCD displays the follo wing message for three seconds. If you press the F3 key within three second s, the handset unlocks. 1.6.7 P OWER ON/O FF MODE STATUS When the handset is on, press the Hold key for a few seconds to turn the [...]

DX-80 Cordless User Ma y ‘05 Comdial 29 1.6.8 NO LINK TO KSU STATUS After powering on the handset, the hand set links with the base station within approximately one minute. If the base cannot link to the KSU, the handset displays the following. (( )) NO LINK T O KSU[...]

Overvie w 30 Comdial Ma y ‘05 This Page Intentionally Left Blank[...]

DX-80 Cordless User Ma y ‘05 Comdial 31 2. PR OGRAMMING Y OUR PHONE The DX-80 Cordless phone provid es two methods for programming features: • Using the System Programmin g Mode to program the cordless- specific features of the phone. • Function Key programming to pr ogram the remaining features. This set of features is identica l to those th[...]

Progra mming Y our Phone 32 Comdial Ma y ‘05 1. In the standby mode, press and hold the F1 key for over two seconds to enter the System Prog ramming mode. The LCD responds by displaying the firs t configurable item on the l ist. 2. Press F1 (Down) or F2 (Up) button to cycle through the menu choices. For more in formation on the specific choice se[...]

DX-80 Cordless User Ma y ‘05 Comdial 33 2. Press the ok soft key to enter the cha nge mode. The display responds with the following. 3. Press the F1 or F2 key to step through the langua ge choices. 4. When the lanuguage yo u want to use displays, pre ss F3 . The phone sounds a confirmation beep . The display responds with the following. (( )) >[...]

Progra mming Y our Phone 34 Comdial Ma y ‘05 5. After three seconds, the LC D returns to the upper level. 2.1.2 CONTR OLLING V O LUME SETTINGS The DX-80 Cordless phone is equipp ed with a volume control that you can use to adjust th e various volume settin gs of the telephone. Y ou can adjust the following volumes: • Background Music • Ringin[...]

DX-80 Cordless User Ma y ‘05 Comdial 35 T o change the volume, press the up or down arrows as necessary . The volume for this function is now set and is retained for any future use of this mode. 2.1.3 SETTING BACKGR OUND MUSIC Y ou can activate either of the two mu sic channels to monitor music at your extension (an external music source is requi[...]

Progra mming Y our Phone 36 Comdial Ma y ‘05 2. When the display reverts back to idle condition, the DND con- dition shows in the bottom row of the display . T o cancel DND, perform the following steps. 1. While your extension is idle, press Func + 4 . Do Not Dis turb deactivates, and the display mo mentarily shows the following. 2. When the disp[...]

DX-80 Cordless User Ma y ‘05 Comdial 37 2.2 Function K e y Pr ogramming Y ou can use the Func key on your DX-80 Cordless phone to control many of the DX-80 features. 2.2.1 SETTING THE ALARM CLOCK FEATURE Y ou may activate your own private alarm on your teleph one to remind you of special appointments , events, etc. When the alarm activates, you y[...]

Progra mming Y our Phone 38 Comdial Ma y ‘05 1. Press Func + 9 + 2 . The current time displays (NULL=none). 2. Press the chg soft key to enter a new alarm alert time. 3. Enter the alarm time in “HHMM” 24-hour format (HH = hr , MM = min.). 4. Press the save soft key . 5. Select one for a one-time alarm or always for repeated alarm. T o deactiv[...]

DX-80 Cordless User Ma y ‘05 Comdial 39 The extension returns to an idle state. 2.2.3 USING A UTOMATIC LINE SELECTION This feature allows you to access a specific outside line or intercom automatically when you lift the ha ndset or press the sp eakerphone button. T o set up automatic line selection, perform the fo llowing steps. 1. Press Func + 9[...]

Progra mming Y our Phone 40 Comdial Ma y ‘05 T o cancel (deny) a Busy Ring, press Func + # + 2 . The display shows the following. If you have Busy Ring turned off and want to turn it on again, press Func + # + 2 . The display shows the following. 2.2.5 SETTING Y OUR CA LL FORWARDING OPTIONS The DX-80 provides many choices for forwarding your call[...]

DX-80 Cordless User Ma y ‘05 Comdial 41 • External—Forward calls transferred to your extension to a diff erent telephone number . (T o use this feature, your System Administrator must enable it in database administration.) Y ou can set forward conditions for each call forward type: • Intercom (internal) calls only . • Intercom and outsid [...]

Progra mming Y our Phone 42 Comdial Ma y ‘05 5. Select the type of calls you want to forward. • co = outside line incoming or transferred calls • icm/co = both intercom and outside l ine calls • icm = intercom calls only . 6. Y ou hear a confirmation tone and your extension returns to idle. The display shows FWD in the middle of the bottom [...]

DX-80 Cordless User Ma y ‘05 Comdial 43 3. Enter the extension number to wh ich you want to forward calls. 4. Press save . The display responds as follows. 5. Select the type of busy calls you want to forward. • co = outside line incoming or transferred calls • icm/co = both intercom and outside l ine calls • icm = intercom calls only . 6. [...]

Progra mming Y our Phone 44 Comdial Ma y ‘05 2. Press the next soft key . The display responds as follows. 3. Press n_ans . The display responds as follows. 4. Enter the extension number to wh ich you want to forward calls. 5. Press save . The display responds as follows. (( )) CALL FOR W ARD all busy next (( )) CALL FOR W ARD _ n_ans ext follow [...]

DX-80 Cordless User Ma y ‘05 Comdial 45 6. Select the type of busy calls you want to forward. • co = outside line incoming or transferred calls • icm/co = both intercom and outside l ine calls • icm = intercom calls only . 7. Y ou hear a confirmation tone and your extension returns to idle. The display shows FWD in the middle of the bottom [...]

Progra mming Y our Phone 46 Comdial Ma y ‘05 4. Enter the telephone number (cell p hone, other of fice, etc.) where you want to forward your calls. 5. Press save . 6. Y ou hear a confirmation tone an d the display briefly shows the telephone number where outside li ne transfers will be routed. Y our extension returns to idle and the display shows[...]

DX-80 Cordless User Ma y ‘05 Comdial 47 3. Press follow . The display responds as follows. 4. Press re m o t e . The display responds a s follows. 5. Press set . The display responds as follows. (( )) CALL FOR W ARD _ n_ans ext follow (( )) FOLLOW ME preset remote (( )) REMOTE SELECTION del set (( )) FOLLOW FM _ bksp save chg[...]

Progra mming Y our Phone 48 Comdial Ma y ‘05 6. Enter the extension number fro m where you want calls for- warded. 7. Press save . The display responds as follows. 8. Select the type of busy calls you want to forward. • co = outside line incoming or transferred calls • icm/co = both intercom and outside l ine calls • icm = intercom calls on[...]

DX-80 Cordless User Ma y ‘05 Comdial 49 2. Press the pr eset soft key . The display responds as follows. 3. Enter the extension number fro m which you want to forward calls. 4. Press save . The display responds as follows. 5. Select the type of busy calls you want to forward. • co = outside line incoming or transferred calls • icm/co = both i[...]

Progra mming Y our Phone 50 Comdial Ma y ‘05 2.2.5.7 Deleting an Existing Call Forward 1. Press the middle soft key (under the FWD in the display). 2. The first active mode of forward is displayed, for example as follows. 3. If you want to delete this forward, press del . T o view other active call forwards, select mor e . 2.2.6 SETTING UP P E RS[...]

DX-80 Cordless User Ma y ‘05 Comdial 51 7. In the same manner , program any other personal speed dial numbers you desire. When you are finished, press Ta l k twice to exit. 2.2.7 CLEARING CUST OM PHONE SETTINGS AND REVERTING TO DEFAULT SETTINGS Y ou can clear all active modes at your extension (Call Forward, Do Not Disturb, etc.) and return your [...]

Progra mming Y our Phone 52 Comdial Ma y ‘05 2.2.9 DISTINCTIVE RINGING Y ou may choose one of eight distinctive ring tones for your ex tension to help identify when yo ur extension is ringing. This feature can be especially helpful in open office areas where several phones may ring simulatneously . 1. Press the Distinctive Ringing code Func + # +[...]

DX-80 Cordless User Ma y ‘05 Comdial 53 • T enant Group • Pickup Group • Paging Group • Day COS = 0 • Eve COS = 0 • Monitor COS = 5 • W arning T one = No • Drop Call Out = No • Drop Call In = No • Intrusion Active = Y es • Intrusion Accept = Y es • Intrusion T one = Y es • ECF Operation = No • SMDR Output = Y es • IC[...]

Progra mming Y our Phone 54 Comdial Ma y ‘05 T o change yo ur extension passwo rd, perform the following steps. 1. Press Func + 9 + 7 . The display respon ds as follows. 2. Enter the current password and then press the show soft key . The display respon ds as follows. 3. Press pswd . The display res ponds as follows. 4. Enter the new password and[...]

DX-80 Cordless User Ma y ‘05 Comdial 55 2.2.12 PR OGRAMMING FEATURE BUTTONS Y ou DX-8 0 Cordless phone has six programmable Flexible Feature Buttons. Y ou can store any system feature code on any available Feature Button for one-button o peration. Certain programmed feature buttons light when activated (DND, Call Forward, DSS/BLF , etc.), while o[...]

Progra mming Y our Phone 56 Comdial Ma y ‘05 3. Press the chg soft key . The display responds as follows. 4. T o assign a directory number to this button, press dir . The dis- play responds as follows. Enter the appropriate directory number and then press save . If you make a mistake, use bksp and chg to re-enter the number . 5. Or , to pro gram [...]

DX-80 Cordless User Ma y ‘05 Comdial 57 6. Press the Func button., enter the feature co de you want to pro- gram to this button (for example, Func + 6 + # for CID table review). Then press save . 7. Continue programming o ther Flex ible Feature Buttons or li ft/ replace the handset to exit this programming. 2.2.13 LOOKING UP FEATURE NUMBERS Use F[...]

Progra mming Y our Phone 58 Comdial Ma y ‘05 3. Use the Hold button to return to a previous menu level. 4. Press the Ta l k button twice to exit Fe ature/Directory Number Lookup. 2.2.14 RESETTI NG FLEXIB LE FEATURE BUTTONS TO DEFAULT Y ou can use this feature to reset a ll Flexible Feature buttons to their factory settings. 1. While the extension[...]

DX-80 Cordless User Ma y ‘05 Comdial 59 2.2.15 HIDDEN CODES The Hidden Code feature allows you to store a four -digit code so you can dial it by pressing only one butto n. (T o operate, the Hidden Code must be stored on a Flexible Featur e button.) This feature is typically used to store a password for the voice mail mailbox. When you hear the pr[...]

Progra mming Y our Phone 60 Comdial Ma y ‘05 4. Press the four-digit code you want to store (for example, Func + 6 + 1 ). 5. Press save . 6. Press Ta l k to exit Flexible Feature Button Programming. 2.2.16 HOT KE YS Hot Key is the automatic operation of dial pad keys while the tele- phone is idle. That is, if the teleph one is idle and you press [...]

DX-80 Cordless User Ma y ‘05 Comdial 61 2.2.17 HOTLINE SPEED DIALING Hotline allows you to access an ex tension or Speed Dial Directory number simply by lifting the handse t. This feature is especially useful for elevator phones and applications that dictate a specific des- tination for system extensions. T o set up hotline speed dialing, perform[...]

Progra mming Y our Phone 62 Comdial Ma y ‘05 2. Enter the speed dial directory number or extension number to which you want to connect this extension when the handset is lifted. Then press save . The display responds as follows. 3. Select if this destination is to be immediate or delay ed. If you select immediate , the sys tem plays a confirmatio[...]

DX-80 Cordless User Ma y ‘05 Comdial 63 2. Press next until the pre-programmed message you want to use displays. T o activate the message, press store . 3. T o enter a custom message, press chg and then use the alpha- numeric chart and dial-pad to write the message. Press save when you are done. Use the letters associated with the number keys to [...]

Progra mming Y our Phone 64 Comdial Ma y ‘05 Y ou can also use capital letters if you wish. Use the following table when entering a capital letter . So for example to enter “Mary”, enter the following keystrokes. 6#2*#777*# 999*# If you wish to use numerals, refer to the following table. So for example to en ter “1846”, enter the follo wi[...]

DX-80 Cordless User Ma y ‘05 Comdial 65 *1#*8#*4#* 6# T o deactivate a status message, while your extension is idle, press press Func + * + 9 + 0 . The display responds as follows, and your telephone returns to idle. 2.2.19 ENABLING/DISABL ING P AGING AT Y OUR EXTENSION Y ou can block one-way page announcements at your extension b y dialing the P[...]

Progra mming Y our Phone 66 Comdial Ma y ‘05 2.2.20 INSER TING A P A USE IN OUTGOING CALLS (SPEED DIALS) Y ou can use Pause Insertion to genera te an intentional delay in dialing on outgoing outside line calls. Y ou can store a pause or a combi- nation of pauses in the Speed Dial bins to allow timed access to special services while allowing you t[...]

DX-80 Cordless User Ma y ‘05 Comdial 67 2. Enter the current password (the factory default is 0000 ) and then press show . The displa y responds as follows. 3. Press yes . The display responds as follows. 4. No outside line calls can be made at your extension. T o unlock your phone perform the following steps. 1. Press Func + 9 + 7 . The display [...]

Progra mming Y our Phone 68 Comdial Ma y ‘05 3. Press no . The display responds as follows. 4. Y ou can now make outside line calls at your extension. (( )) LOCK PHONE pswd yes no (( )) PHONE UNLOCKED[...]

DX-80 Cordless User Ma y ‘05 Comdial 69 3. MAKING CALLS 3.1 Making Outside Calls Y ou can access the CO lines (outside lines) in several different ways. In some cases you ma y want to di al the specific outside line (lines 740 - 756) or outside l ine group (9, 80 0-806), but in most cases, you can simply press the outside line button. 1. Press th[...]

Making Calls 70 Comdial Ma y ‘05 3.4 Using Call Bac k 3.4.1 CALL BAC K – CO LINE This feature allows you to queue a busy outside line and reserve that outside line for use when it becomes available. This feature elimi- nates the need for you to observe th e line status continually for avail- ability . Y ou may have only one Call Back active at [...]

DX-80 Cordless User Ma y ‘05 Comdial 71 5. When the specified ou tside line (or an outside line in the same outside line group) b ecomes available , the phone sounds fast ringing at your extension. The display reads as follows. 6. Press re p l y to connect to the available outside line and dial as usual, or press del to delete the outside line ca[...]

Making Calls 72 Comdial Ma y ‘05 If the extension you are calling is busy , the display shows the following. 3. Press cbck . The phone sounds a confirmation tone and the dis- play reads as follows. 4. Y our extension returns to idle status. 5. When the Call B ack begins (b ecause the called extension is now available), your extension ri ngs a spe[...]

DX-80 Cordless User Ma y ‘05 Comdial 73 3.5 Using Speed Dial Numbers This feature provides one- or two-b utton speed dialing using pro- grammable buttons at which you have previously store d numbers. When using speed dialing, you have the choice to either select a spe- cific outside line you want to use, or to let the system automatically select [...]

Making Calls 74 Comdial Ma y ‘05 3.7 Last Number Redial The Last Number Redial (LNR) feat ure automatically dials the last number dialed from your telep hone; LNR retains 16 digits for each extension. Y ou may either choose a specific outside line by first pressing that outside line button, or you may allow the system to auto- matically select th[...]

DX-80 Cordless User Ma y ‘05 Comdial 75 1. Answer or place the first call (internal or external). 2. Press Hold . 3. Place the second call (internal or external). 4. Press the feature button programmed as C onfer ence . The sys- tem joins the conn ections together . 5. Hang up to end the conference. T o establish a four-party conference, perform [...]

Making Calls 76 Comdial Ma y ‘05 2. Press for ced . The display responds as follows. 3. Press exit to abort the operation and return to the conference. Or… Dial the directory number (outside line number or extensio n number) you want to release. (Y ou ma y also simply press the outside line button or DSS butto n of the outside line/extension yo[...]

DX-80 Cordless User Ma y ‘05 Comdial 77 2. Press private . The display responds as follows. 3. Dial the directory nu mber (outside line n umber or extension number) to which you want to privately con nect. (Y ou may also simply press the outside line button or DSS button of the outside line/extension to which yo u want to privately connec t.) The[...]

Making Calls 78 Comdial Ma y ‘05 This Page Intentionally Left Blank[...]

DX-80 Cordless User Ma y ‘05 Comdial 79 4. ANS WERING CALLS 4.1 Ans wering Calls Y ou can answer inc oming calls on your cordless phone by pressing either the Ta l k button or the Speaker button. If you press the Speaker button, the handset operates in ha nds-free mode. T o end a call in either talk or hands -free modes, press the Ta l k button. [...]

80 Comdial Ma y ‘05 Answering Calls 3. Press the left soft key to return to the name di splay . 4.3 Retrieving Caller ID Inf o rmation The system stores Caller ID informatio n for one hundred calls in the CID table. Y ou can review all call data, dial a stored number , or delete call data. 1. While the extension is idle (n o active calls), press [...]

DX-80 Cordless User Ma y ‘05 Comdial 81 6. Press del to delete a logged call. 7. Press dial to dial a logged call. 4.4 Pic king Up Calls in y our Group Y ou may a nswer calls ringing at an other extension using the Call Pick Up Group feature. When you hear another extension in your picku p group ringing, press * . Or… (( )) JOHNSON BILL dial mo[...]

82 Comdial Ma y ‘05 Answering Calls When you hear an extension in another pickup group ringing, dial that Pick Up Group number (440-447 ). 4.5 Ans wering Machine Em ulation (Screening Incoming Calls) Answering Machine Emulation requir es the optional DX-80 Small Office (V oice Mail System). This feature mimics the call-screening fea ture of an an[...]

DX-80 Cordless User Ma y ‘05 Comdial 83 4. Press answer to connect to the caller and remove them from the voice mailbox. The voice mail button LED extinguishes. 5. Press ex it to leave the caller in the voice mailbox to record their message. Y our extension returns to the idle status. (( )) MONIT ORING a n s w e r e x i t[...]

84 Comdial Ma y ‘05 Answering Calls This Page Intentionally Left Blank[...]

DX-80 Cordless User Ma y ‘05 Comdial 85 5. PR OCESSING CALLS 5.1 Placing Calls on Hold 5.1.1 SYSTEM HOLD Y ou may plac e any outside line on System H old by pressing the Hold button. 5.1.2 HOLD – EXCLUSIVE By using the Function button and th e hold button together , you can place an outsid e call on privat e/ex clusive hold. The held line appea[...]

86 Comdial Ma y ‘05 Proces sing Calls 1. When one or multiple calls are holding at your extension, press Hold . The system connects you to the oldest held call. 2. Press Hold again to place this call on hold. 3. Press Hold again to answer the next-oldest held call. 4. Repeat as required for any calls on hold at your extension. Note : If you ar e [...]

DX-80 Cordless User Ma y ‘05 Comdial 87 T o make an unsupervised transfer , while connected to a call (outside line or intercom extension), press Tr a n s . Dial the destination number where you want to transfer the call (extension, UCD Group, V irtual Number , etc.). Note : If your p hone has a button that has be en pr o - grammed to a dial spec[...]

88 Comdial Ma y ‘05 Proces sing Calls 5.3 P arking Calls The Call Park / Call Park Answer feat ures allow you to “park” a call at any extension. It is also used to re trieve a parked call from any extension. Y o u park and retrieve calls by dialing the Call Park code ( Func + 7 + 3 ) followed by the extension number . T o park a call, perform[...]

DX-80 Cordless User Ma y ‘05 Comdial 89 5.4 P aging Y ou can make a public announcement to all extension users or to a portion of users. The DX-80 system provides both all-call (heard by all users) and page zone (he ard by a specific group of users) pa ging that you access by dialing special codes. Page announcements are heard over extension spea[...]

Proce ssing Calls 90 Comdial Ma y ‘05 2. Press # , or Func + 5 + 9 . The display changes to the following. 3. Y ou are now connected to the paging party . 5.6 Sending Messages A busy or unattended cordless phone may be not ified of a call attempt via one of the DX-80 system Messaging fea tures. The display shows messages waiting and provides prom[...]

DX-80 Cordless User Ma y ‘05 Comdial 91 5.6.1 SENDING A CALL ME MESSAGE 1. Y ou place a call to a n extension and get no answer or busy . 2. Press msg . The display responds as follows. 3. Press call me . The phone sounds a confirmation t one and the message is left at the called extension. Y our extension returns to idle after briefly displaying[...]

Proce ssing Calls 92 Comdial Ma y ‘05 5.6.2 SENDING A T EXT MESSAGE 1. Y ou place a call to a n extension and get no answer or busy . 2. Press msg . The display responds as follows. (( )) M SG TO E X T X XX (( )) CALLING ST A XXX cbck msg (( )) ST AXXX BUSY cbck msg next[...]

DX-80 Cordless User Ma y ‘05 Comdial 93 3. Press pr epr og . Select the text message you want to send. 4. T o select from the preprogrammed list of text messages to send, press next until the appropriate messa ge is displayed. Or, press chg to enter a custom message. Use the following table and dial pad keys to enter the message. When you are fin[...]

Proce ssing Calls 94 Comdial Ma y ‘05 Use the letters associated with the number keys to spell out a name or word using lower case letters; for example, press the 5 key and the * key for the letter “k.” Note : The # button acts as an enter ke y . Y ou must pr ess it after each character you enter to save that ch aracter in the position. Y ou [...]

DX-80 Cordless User Ma y ‘05 Comdial 95 Y ou can also use capital letters if you wish. Use the following table when entering a capital letter . So for example to enter “Mary”, enter the following keystrokes. 6#2*#777*# 999*# If you wish to use numerals, refer to the following table. Number Key 1 press 2 presses 3 presses 4 presses then 2A B C[...]

Proce ssing Calls 96 Comdial Ma y ‘05 So for example to en ter “1846”, enter the follo wing keystrokes. *1#*8#*4#* 6# 5.6.3 SENDING A V OICE MESSAG E Note : The DX-80 voice mail system is r equir ed for this option. 1. Y ou place a call to a n extension and get no answer or busy… 2. Press the msg soft key . The display changes a s follows ([...]

DX-80 Cordless User Ma y ‘05 Comdial 97 5.6.4 ANSWERING A MESSAGE 1. Y our te lephone display indica tes when you have a messa ge waiting. If a T ext Message was sent, your display change s as follows. • Press mor e to review other messages left at your extension. • Press show to display T ext Me ssages. • Press re p l y to call back the ex[...]

Proce ssing Calls 98 Comdial Ma y ‘05 5.6.5 CANCELING A SENT T EXT MESSAGE OR CALL ME MESSAGE Y ou can cancel a text or call me message that you previously sent to another extension. 1. Press Func + * + 9 + 6 . The display respon ds as follows. 2. Enter the extension number where you left the message. Then press save . 3. The system deletes the m[...]

DX-80 Cordless User Ma y ‘05 Comdial 99 INDEX A alarm clock feature 37 All Call Forward 41 Answering a Message 97 Answering Calls 79 Answering Machine Emulation (Screening Incoming Calls) 82 Answering Outside Calls 85 Automatic Dialing 73 automatic hold 38 automatic line selection 39 Automatic Redialing 73 B background music 35 Background noise 1[...]

Index 100 Comdial May ‘05 feature numbers 57 feature settings 52 Follow Me (From Another Extension T o This Extension) Call Forward 46 Follow Me (From This Extensi on T o Another Extension) Call Forward 48 Function Key Programming 37 H Handset Buttons 14 Hidden Codes 59 Hold Reminder 85 Holding Call Answer 85 Hot Keys 60 Hotline Speed Di aling 61[...]

DX-80 Cordless User Ma y ‘05 Comdial 101 ring tones 52 S screening incoming calls 82 Sending a Call Me Message 91 Sending a T ext Message 92 Sending a V oice Message 96 Sending Messages 90 Setting Background Music 35 Setting the Alarm Clock Feature 37 Setting Up Personal Speed Dials 50 Setting Y our Busy Ring Options 39 Setting Y our Call Forward[...]

GCA70-413 Re v 1 May 2005[...]