Yealink VP530 manual

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Copyright © 2012 YEALINK NETWORK TECHNOL OGY CO ., L TD. Copyright © 2012 Y ealink Network T ech nology CO ., L TD. All rights reser ved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photoco pying, recording, or otherwise, for any purpose, witho ut the express w ritten permis[...]

This device is tes ted and comp lies with the li mits for a Clas s B digital devi ce, pursuant to P art 15 of the FCC Rules. These li mits are designe d to provide reas onable protec tion against harmful inter ference i n a residential instal l ation. This eq u ipment generates, uses, a nd can radiate radio frequen cy energ y and, if not installed [...]

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About This Guide v VP 530 is an H.264 based broadband video phone supporting Vid eo and Audio applications. It offers better voice quality , a faster response and integrates with mor e value-added business functions. All of these new features are able to improve the user experience in video communication and enhance bu siness productivity at the sa[...]

User Guide for VP530 IP Video Phone vi Major updates have occurred to the following sections:  Icon Instructions on page 3  Contact Management on page 27  Histor y Management on pag e 33  Account Management on page 44  Ending Calls on page 55  Intercom on page 82 The following sections are new for this edition:  Administrator P[...]

T able of Contents vii About This Guide ...................................................................... v In This Guide ................................................................ ......................................................... v Changes from Previous V er sions .................................................................[...]

User Guide for VP530 IP Video Phone viii Audio Settings ................................................................................................ .................... 25 V olume ............................................................................................................................. 25 Ring T ones ........................[...]

T able of Contents ix Incoming Intercom Calls ................................................................................................ 83 TV Output ............................................................................................................................ 84 Music on Hold ....................................................[...]

User Guide for VP530 IP Video Phone x[...]

Overview 1 This chapter provides t he over view o f t he VP530 IP video phone. The top ic s include:  Hardware Componen t Instructions  Icon Instructions  LED Instructions  User Inter faces  Documentation If you require additional information or assistance with you r new phone, contact your system administrator . The main hardware co[...]

User Guide for VP530 IP Video Phone 2 Hardware componen t instructions of the VP530 IP video phone are: Item Description ① Camera Provide s near -site video. ② Event Indicator LED Indicates different phone status. ③ P ower Indicator LED Indicates the phone power status. ④ R edial K ey Dials the most recently dialed number or quick access es[...]

Overview 3 Icons appear on the phone LCD screen are described in the following table: Icon Description Network is unavailab le R egistered successfully Unregistered R egistering Stop the near -site video Hands-free speak erphone mode Handset mode Headset mode V oice M ail T ext Message Auto Answer Do Not Disturb Call F or ward Call Hold Call Mute C[...]

User Guide for VP530 IP Video Phone 4 Power Indicator LE D LED Status Description Solid green The phone is power ed on . Off The phone is power ed off . Ev ent Indicator LED LED Status Description Solid green The phone is in dialing, connecting or talking state. F ast flashing gr een The network is unavailable. The phone receives an incoming call. [...]

Overview 5 There are two ways to customize specific configuration s on your VP530 IP video phone:  Using the user inter face on the IP video phone.  Using the user inter face in an internet browser window from you r PC. The hardware components k eypad and LCD screen constitute the pho ne user inter face , which allows the user to execute all [...]

User Guide for VP530 IP Video Phone 6 Options Phone User Inter face W eb User Inter face -- Phone -- Hardware -- Firmware -- Product ID -- MAC -- Accounts √ √ √ √ √ √ Basic Call Features -- Call Fo r ward -- Call P ark -- Call Pickup -- Auto Answer -- Auto R edial -- Call Completion -- Call W aiting -- Call R et urn -- Conference -- Ano[...]

Overview 7 Options Phone User Inter face W eb User Inter face -User Options -- R egister Status -- Account Status -- Label -- Display Name -- R egister Name -- User Name -- P assword -- SIP Ser ver -- Ser ver Option -- R egistrar P ort -- Outbound Status -- Outbound Proxy -- Backup Outbound Proxy -- NA T T raversal -- STUN Status -- STUN Server √[...]

User Guide for VP530 IP Video Phone 8[...]

Getting Started 9 This chapter provides basic installation instructions an d information for obtaining the best per formance with the VP530 IP video phone. Th e topics include:  P acking List  Phone Installation  Phone Initialization  Phone Status  Basic Network Settings  R egistrati on  Idle Screen If you require additional in[...]

User Guide for VP530 IP Video Phone 10  P ower Adap ter  Handset & Handset Cord  E thernet Cable  Q uick Installation Guide & Quick R eference Guide  CD - R OM Check the list before installation. If you find anything missing, contact your system administrator.[...]

Getting Started 11 If your phone is already installed , proceed to Phone Initialization on page 13 . This section introduces how to install the phone with the components in the packing list:  Connect the Handset and optional Headset  Connect the Network and P ower 1) Connect the Handset and optional Headset: Note 2) Connect the Network and P [...]

User Guide for VP530 IP Video Phone 12 2. Connect the supplied Ethernet cable between the Internet port on the phone and the Internet port in your network or the switch/hub device port. P ower over Eth ernet Using a regular Ethernet cable, the VP530 IP video phone can be powered fr om a P oE (IEEE 802.3af) compliant switch or hub. T o connect the P[...]

Getting Started 13 Af ter your phone has been powered up, the system boots up and per forms the following steps: Automatic Phone Initialization The phone finishes the initialization process by loading the saved con figuration. The phone LCD screen will display as following: DHCP (Dynamic Host Configuration Protocol) By default the phone attempts to[...]

User Guide for VP530 IP Video Phone 14 The phone LCD screen displays the general information. 2. T ap Network , Phone or Accounts to view the detailed status info rmation. T o view t he phone status via web user inter face: 1. Open the web browser of your computer . 2. Enter the IP addres s in the browser ’s address bar using the k eyboard of the[...]

Getting Started 15 3. T ap the pull -down list of T ype and then select Static IP . 4. Enter the parameters IP , subn et mask, gateway , primary DNS, second DNS in the corresponding fields. 5. Press the Save sof t k ey to accept the change or the Back sof t k ey to cancel. 6. T ap to return to the idle screen. Note Generally , your phone will be de[...]

User Guide for VP530 IP Video Phone 16 The idle screen shows the following information: Item Description 1 Menu K ey 2 W allpaper 3 Shortcut Menu 4 Sof t K eys 5 Line K eys 6 Near -site Video Window 7 DSS K ey 8 Time and Date 9 Current Account[...]

Customizing Y our Phone 17 Y ou can customize your VP530 IP video phone by configuring the setting for time and date, backlight, and ring tones, for example. Y ou can add contacts to the phone’s local director y manually . Y ou can also handle incomin g calls from differ ent contacts in different ways. This chapter provides basic operating instru[...]

User Guide for VP530 IP Video Phone 18 3. T ap the pull -down list of Backlight Time and then select the desired backlight time. 4. Press the Save sof t k ey to accept the change or the Back sof t k ey to cancel. 5. T ap to return to the idle screen. Y ou can also configure the backlight via web user inter face at the path Phone -> Preference . [...]

Customizing Y our Phone 19 2. T ap the pull -down list of L anguage and then select the desired language. 3. Press the Save sof t k ey to accept the change. The text on the LCD screen changes to the language that you selected. T o cha nge the language of the web user inter face: 1. Click on Phone -> Preference . 2. Select the desired language fr[...]

User Guide for VP530 IP Video Phone 20 2. T ap the pull -down list of Time T ype and then select SNTP . 3. T ap the pull -down list of Time Zone and then select the time zone that applies to your area. The default time zone is " +8 China(Beijing)". 4. Enter the domain names or IP add resses in the NTP Ser ver 1 and NTP Ser ver 2 fields , [...]

Customizing Y our Phone 21 The time that appears on the LCD screen will change accor dingly . T o configure t he time and date format via phone user inter face: 1. T ap -> Basic - > Date & Time -> F ormat . 2. T ap the pull -down list of Date F ormat and then select the desired date format. 3. T ap the pull -down list of Time F ormat a[...]

User Guide for VP530 IP Video Phone 22 Y ou can change the administrator password to protect your phone from unauthorized use. Only the users owning the administrator password have the permission to change the advanced settings. To change the administrat or password via phone user interface: 1. T ap --> Advanced (p asswor d: admin) -> P asswo[...]

Customizing Y our Phone 23 2. T ap the pull -down list of K ey A s Send and then select K ey # or K ey * , or select Disabled to disable this feature. 3. Press the Save sof t k ey to accept the change or the Back sof t k ey to cancel. 4. T ap to return to the idle screen. Y ou can also co nfigure k ey as send via web user in ter face at the path Ph[...]

User Guide for VP530 IP Video Phone 24 4. T ap to return to the idle screen. Y ou can also configure shortcut menu via web user inter face at the path Phone -> Features . Y ou can customize the wallpaper of the VP5 30 IP video ph one. Y ou can change the wallpaper image via phone user inter face or web user inter face. Y ou can also upload custo[...]

Customizing Y our Phone 25 Y ou can press the Right or Left navigation k eys to adju st the receiver volume of currently used audio devices (handset, speak er phone or headset), when the pho ne is in the dialing inter face or during a call. Y ou can also press the Right or Left navigation k eys to adjust the ringer volume when the phone is idle. T [...]

User Guide for VP530 IP Video Phone 26 3. T ap the desired ring tone. 4. Press the Set Ring T ones sof t k ey to accept the change or the Back sof t k ey to cancel. 5. T ap to return to the idle screen. T o select a ring tone for the phone via web user inter face: 1. Click on Phone -> Preference . 2. Select the desired ring t on e from the pull-[...]

Customizing Y our Phone 27 This section provides the operating instructions for managing contacts. The topics include:  Local Director y  R emote Phone B ook The built-in phone director y stores the names and phone numbers of you r contacts. Y ou can store up to 1000 contacts in the phone's local directory . There are five default groups[...]

User Guide for VP530 IP Video Phone 28 T o add a contact to the local director y manually : 1. Press the Director y sof t k ey. 2. T ap the desired group. 3. Press the New Contact sof t k ey . 4. Enter the Name and the Office , Mobile or Family numbe rs in the corresponding fields. 5. T ap the pull -down list of Photo and then select the desired ph[...]

Customizing Y our Phone 29 5. T ap the pull -down list of Photo and then select the desired photo. 6. T ap the pull -down list of Ring T ones and then select the desired ring tone. 7. Press the Save sof t k ey to accept the change or the Cancel sof t k ey to cancel. 8. T ap to return to the idle screen. Incoming calls from this contact will be reje[...]

User Guide for VP530 IP Video Phone 30 2. Press the Edit sof t k ey . 3. T ap the desired contacts. 4. Press the Delete soft k ey . The LCD screen prompts “ Delete selected contact? ” . 5. T ap the OK sof t ke y to confirm the deleting. T o pl ace a call to a contact from the local director y: 1. Press the Director y sof t k ey. 2. T ap the des[...]

Customizing Y our Phone 31 2. T ap . 3. Press the 123 soft k ey to switch the input mode. 4. Enter a few continuous characters or numbers using the k eypad. The contacts whose name or phone number matches the characters entered will appear on the LCD screen. Y ou can dial fr om the result list. Y ou can manage your phone’s local director y via ph[...]

User Guide for VP530 IP Video Phone 32 T o export a contact list via web user inter face: 1. Click on Director y . 2. Click Export XML (or Export CSV ). 3. Click Save to export the contact list to your local system. Y ou can access your corporate directory t hrough your pho ne. Y ou can add contacts from the corporate director y to your local direc[...]

Customizing Y our Phone 33 The VP530 IP video phone maintains histor y lists of All Calls, Dia led Calls, Missed Calls, R eceived C alls and F or warded Calls. The local call l og supports maintaining up to 4 00 entries. Y ou can view the histor y list, place a call , add a contact or delete a n entr y from the histor y list. Y ou should enable the[...]

User Guide for VP530 IP Video Phone 34 The detailed information of the entr y appears on the LCD screen. T o pl ace a call from the histor y list: 1. Press the History sof t k ey. 2. T ap the corresponding list. 3. T ap the desired entr y . The phone dials out the entry a utomatically . T o add a contact to the local director y from t he histor y l[...]

Customizing Y our Phone 35 The phone LCD screen prompts “ Delete the selected records? ” . 5. T ap the OK sof t ke y to confirm the deleting. 6. T ap to return to the idle screen. T o del ete all entries from the histor y list: 1. Press the History sof t k ey. 2. Press the Clear soft k ey . The LCD screen pr ompts "Clear all records?"[...]

User Guide for VP530 IP Video Phone 36 Y ou can assign pred efined functionalities to the memor y k eys. Memor y k eys allow you to u se quick access features such as SMS and V oice Mail. The memor y k eys will indicate the monitoring status when the k eys are assigned specific features, such as BLF and Shared Line. The default k ey type of ea ch m[...]

Customizing Y our Phone 37  T r ansfer  Hold  DND  R edial  SMS  Group Listening  Public Hold  Private Hold  Zero- SP - T ouch  URL F or more information, cont act your system administrator . Line Y ou can use this k ey feature to accept incoming calls, place active calls on hold or resume a call. It per forms the same[...]

User Guide for VP530 IP Video Phone 38 Dependencies: T ype ( K ey Event ) K ey T ype ( V oice Mail ) Label (k ey label displays on the LCD screen) V alue (the voice mail access code) Usage: T ap the memor y k ey to dial out the voice mail access code, you can follow the voice prompt to listen to the voice mails. Pick Up Y ou can use this k ey featu[...]

Customizing Y our Phone 39 Prefix Y ou can use this k ey feature to place a call with the specified prefix number . Dependencies: T ype ( K ey Event ) K ey T ype ( Prefix ) Label (k ey label displays on the LCD screen) V alue (the prefix number) Usage: T ap the memor y k ey , t he phone will be ready to place a new call and show up the prefix numbe[...]

User Guide for VP530 IP Video Phone 40 Label (k ey label displays on the LCD screen) Usage: T ap the memor y k ey to access the XML browser specified in the XML Browser fiel d. LDAP Y ou can use this k ey feature to access the LDAP search interface quickly . Dependencies: T ype ( K ey Event ) K ey T ype ( LD AP ) Label (k ey label displays on the L[...]

Customizing Y our Phone 41 a call. F or more information, refer to Call T ransfer on page 66 . Dependencies: T ype ( K ey Event ) K ey T ype ( T ransfer ) Label (k ey label displays on the LCD screen) V alue (the number you want to transfer t he call to ) Usage: T ap the memor y k ey during a call to transfer the call to the number specified in the[...]

User Guide for VP530 IP Video Phone 42 SMS Y ou can use this k ey feature to quick access the text message feature. F or mor e information, refer to Short Message Ser vice (SMS) on page 86 . Dependencies: T ype ( K ey Event ) K ey T ype ( SMS ) Label (k ey label displays on the LCD screen) Usage: T ap the memory k ey to access the text messa ge fea[...]

Customizing Y our Phone 43 Dependencies: T ype ( K ey Event ) K ey T ype ( Private Hol d ) Label (k ey label displays on the LCD screen) Usage: 1. T ap the memor y k ey when there is an active call on the shared line. The active call is placed on private hold. 2. T ap the memor y k ey again to retrieve the private held call. Note Zero- SP - T ouch [...]

User Guide for VP530 IP Video Phone 44 2. T ap the desired line k ey . 3. T ap the pull -down list of T ype and then select the desired key type. 4. (Optional.) T ap the pull-down list of K ey T ype and then select the desired k ey type. 5. (Optional.) T ap the pull-down list of Account ID and then select the desired line. 6. (Optional.) Enter the [...]

Customizing Y our Phone 45 5. Press the Save sof t k ey to accept the change or the Back sof t k ey to cancel. 6. R epeat st ep 2 to 5 until you have registered all accounts. 7. T ap to return to the idle screen. The following figures show single or multiple accounts registered on the phone: Single account: Multiple accounts: Y ou can also set a de[...]

User Guide for VP530 IP Video Phone 46 3. T ap in the Account Status field. 4. Press the Save sof t k ey to accept the change or the Back sof t k ey to cancel. 5. T ap to return to the idle screen. Y ou can also register or disable an accoun t via web user inter face at the path Account -> Basic . Y ou can configure multiple line k eys associate[...]

Customizing Y our Phone 47 x An "x" can be used as a placeholder for any character . Example: " 12 x" would match " 12 1 " , " 12 2 ", " 12 3 ", "12 a ", etc. [] The square brackets " [] "can be used as a placeholder for a single character which matches any of a set of characters[...]

User Guide for VP530 IP Video Phone 48 2. Click the desired replace rule. 3. Edit the values in the Prefix and R eplace fields. 4. Enter the desired line ID in the Account field or leave it blank. 5. Click Edit to accept the change. T o del ete one or more replace rules via web user inter f ace: 1. Click on Phone -> Dial Plan -> R eplace Rule[...]

Customizing Y our Phone 49 code area. F or example, area code is configured as "Code: 011, Min Length: 4, Max Length: 11", then when you dial out the number "56789", the phone will add the area code and dial out the number "01156789". T o configure t he area code and lengths via web user inter face: 1. Click on Phone -[...]

User Guide for VP530 IP Video Phone 50 Y ou can dial a hotline number immediately once you lif t the handset, press the speak erphone k ey or press a line k ey . Y ou can also configure a period of delay time to dial out the hotline number , the phone will dial out the hotline number automatically af ter the specified delay time. T o configure t he[...]

Basic Call Featur es 51 The VP530 IP video ph one is designed to be easily u sed lik e a regular phone on a public switched telephone network (PSTN). Y ou can place calls, answer calls, transfer a call to someone else, or conduct a conference call. This chapter provides basic operating instructions for the VP530 IP video phone. The topics include: [...]

User Guide for VP530 IP Video Phone 52 Y ou can use your VP530 IP video phone to place a video or audio call. Y ou can set the preferred call type, contact your system administrator for more information. Y ou can use one of the following ways to place a call:  Using the handset  Using the speak erphone  Using the headset Y ou can also dial[...]

Basic Call Featur es 53 The call duration of active calls is visible on the LCD screen. In th e following figure, the call to K ate has lasted for 1 minutes and 14 seconds. T o place a call using the handset: 1. Pick up the handset. 2. Enter the desired number using the k eypad. Y ou can tap to open the sof t k eypad. 3. Press , , or the Se nd sof [...]

User Guide for VP530 IP Video Phone 54 T o place a call using the hands-free speak erphone mode: Do one of the following: - With the handset on-hook, press or tap the line k ey to obtain a dial tone. Enter the desired number using the k eypad. Press , , or the Send sof t k ey . - With the handset on-hook, enter the desired number using the k eypad.[...]

Basic Call Featur es 55  Using the headset Note Answering When Not in Another Call In all cases, the active call will appear on the LCD screen show ing call duration and destination. T o answer a call using the handset: 1. Pick up the handset. T o answer a call using the hands-free speak erphone mode: Do one of the following: - Press . - With th[...]

User Guide for VP530 IP Video Phone 56 - If you are using the headset, press the End Call sof t k ey or tap . - If you are using the speak erphone, tap or press or the En d Call sof t key . T o redial t he last placed call from your phone: 1. Press when the phone is off-hook. A call to your last placed call is attempted. T o redial a previously pla[...]

Basic Call Featur es 57 The icon appears on the LCD screen. Y ou can also configure auto answer via web user inter face at the path Account . Note Y ou can enable the auto redi al feature to redial the phone number automatically when the called party is busy . Y ou can also configure the times of the auto redial and the time to wait between redial [...]

User Guide for VP530 IP Video Phone 58 Y ou can also configure auto red ial via web user inter face at the path Phone -> Features . T o use auto redial : When the called pa rty is bus y , the follow ing prompt will appear on the LCD screen of the phone: 1. Press the OK soft k ey to activate auto redial. The following prompt will appear on the LC[...]

Basic Call Featur es 59 2. T ap in the C all Completion field. 3. Press the Save sof t k ey to accept the change or the Back sof t k ey to cancel. 4. T ap to return to the idle screen. Y ou can also configure call completion via web user inter face at the path Phone -> Features . T o use call complet ion: When the called pa rty is busy , the fo [...]

User Guide for VP530 IP Video Phone 60 2. When the called party becomes idle, the following prompt ap pears on the LCD screen of the phone: 3. T ap the OK sof t ke y to redial the number . Note Y ou can tap a call return k ey to place a call back to the last incoming call. T o configure a call return k ey via phone user inter face: 1. T ap . 2. T a[...]

Basic Call Featur es 61 7. T ap to return to the idle screen. Y ou can also configure a call r eturn k ey via web user inter face at the pa th DSS K ey -> Memory Key (or Line K ey ). Y ou can mute the microphone of the active audio device during a n active call, and then the other party cannot hear you. T o mute a cal l: 1. Press or tap durin g [...]

User Guide for VP530 IP Video Phone 62 The phone LCD screen shows the call is on hold and the event indicator LED flashes green. Note T o resume a cal l: 1. Press the R esume sof t k ey . Multiple Calls on Hold: If multiple calls are placed on h old, tap the desired call, the phone retrieves the hold call automatically . If multiple calls are pl ac[...]

Basic Call Featur es 63 Y ou can activate or deactivate the Do Not Disturb (DND) mode on the phone. If DND mode is enabled, the phone will reject all incomin g calls automatically , and the callers will hear a busy signal or a message, depending on how your system administrator set up the configuration server . T o acti vate DND mode on the IP vide[...]

User Guide for VP530 IP Video Phone 64 3. Depending on your selection: a.) If you tap Always Forward : 1) T ap in the Always F or ward field. 2) Enter the destination number you want to for ward all incoming calls to in the T arget field. 3) (Optional.) Enter the always forward on code or always off code respectively in the On Code or Off Code fiel[...]

Basic Call Featur es 65 wait before for warding (The default ring time is 1 20 seco nds ). 4) (Optional.) Enter the no answer forward on code or off code respectively in the On Code or Off Code field. 4. Press the Save sof t k ey to accept the change or the Back sof t k ey to cancel. The icon on the idle screen indicates the call for ward is enable[...]

User Guide for VP530 IP Video Phone 66 2. Enter the number to for ward the inco ming call to. 3. Press , , or the Send sof t k ey . The LCD screen prompts a call for ward message. Y ou can transfer a call to another party in one of the following ways:  Blind T ransfer : T ransfer a call directly to another party without consulting.  Semi-Atte[...]

Basic Call Featur es 67 T o per form a semi-attended transfer: 1. Press or the T ransfer soft k ey during a call. 2. Enter the number you want to transfer the call to . 3. Press or to dial out. 4. Press or the T ransfer soft k ey to complete the transfer when receiving ring-back. T o per form an attended transfer: 1. Press or the T ransfer soft k e[...]

User Guide for VP530 IP Video Phone 68 4. Press the Save sof t k ey to accept the change or the Back sof t k ey to cancel. 5. T ap to return to the idle screen. Y ou can also configure t he call waiting feature via web user inter face at the path Phone -> Features . Y ou can create a conference with other parties using the pho ne’s local confe[...]

Basic Call Featur es 69 3. Press the Conference sof t k ey to join the two calls in the conferen ce on a ccount 1. Y ou can tap to place the conference on ho ld or tap to split the conference call into two individual calls. T o drop the conference call, tap . Y ou can tap to stop the transmission of near -sit e video. Y ou can use network conferenc[...]

User Guide for VP530 IP Video Phone 70 second party to the conference. 5. Press the Conference sof t k ey to create a new call. The conference is placed on hold. 6. Enter the number of the new party and then press , , or the Send sof t k ey . 7. When the new party answers the call, press the Conference soft k ey to add the n ew party to the confere[...]

Basic Call Featur es 71 7. Enter the call park feature code (contact your system administrator for it) in the V alue field. 8. Press the Save sof t k ey to accept th e change or the Back sof t k ey to cancel. 9. T ap to return to the idle screen. Y ou can also configure a call par k k ey via web user inter face at the path DSS K ey -> Memory Key[...]

User Guide for VP530 IP Video Phone 72 Y ou can tap a pickup k ey to answer someone else’s incoming call on the phone . The VP530 IP video phone supports the direct call pickup and group c all pickup features. Direct call pickup is used for picking up a call that is ringing at a specific phone number . Group call pickup is used for picking up a c[...]

Basic Call Featur es 73 number receives an incoming call. The call is answered on your phone. Group Call Pickup T o configure a group pickup k ey via phone user inter face: 1. T ap . 2. T ap the d esired DSS k ey for one second. 3. T ap the pull -down list of T ype and then select K ey Event . 4. T ap the pull -down list of K ey T ype and then sele[...]

User Guide for VP530 IP Video Phone 74 Y ou can use anonymous call feature to block the identity and phone number from showing up to the called party when you call someone. F or example, you want to call to consult some of the services , but you don ’ t want to be harassed . Note T o configure ano nymous call via web user inter face: 1. T ap ->[...]

Basic Call Featur es 75 The LCD screen of phone B prompts an incoming call from anonymity . Y ou can use anonymous c all rejection feature t o reject incoming calls from anonymous callers. Anonymous c all rejection automatically rejects incoming calls from callers who deliberately block their identities and numbers from showing up. T o configure an[...]

User Guide for VP530 IP Video Phone 76[...]

Advanced Phone Features 77 This chapter provides operating instructions for the advanced features of the VP530 IP video phone. The topics include:  Busy Lamp Fi eld (BLF)  BLF List  Shared Line  Intercom  TV Output  Music on Hold  Messages If you require additional information or assistance with your new phone, contact your sys[...]

User Guide for VP530 IP Video Phone 78 7. (Optional.)Enter the pickup code in the Extension field. 8. Press the Save sof t k ey to accept the change or the Back sof t k ey to cancel. 9. T ap to return to the idle screen. Y ou can also configure a BLF k ey via web user inter face at the path DSS K ey -> Memor y K ey (or Line K ey ). The status of[...]

Advanced Phone Features 79 Y ou can use the BLF List feature to monitor a li st of users defined by your system administrator . F or example, your system administrator enables BLF List, and creates a BLF List URI (e.g., BLFList@e xampl e.com) including a list of user1, user2 and u ser3 on the ser ver . Y ou can configu re BLF List keys on the phon [...]

User Guide for VP530 IP Video Phone 80 4. T ap the pull -down list of Account ID and then select the desired line. 5. Press the Save sof t k ey to accept the change. 6. R epeat steps 2 to 5 to configure as more B LF List k eys as the number of the monitored users. 7. Ta p to return to the idle screen. Af ter the above configurations, according to t[...]

Advanced Phone Features 81 T o retrieve a public hold call on shared line: 1. T ap the shared line k ey on an y phon e when there is a pu blic hold call on the shared line. The shared line k ey illuminates orange when the shared line call is placed on public hold. T o place the call on private ho ld, you should configure a private hold k ey in adva[...]

User Guide for VP530 IP Video Phone 82 Intercom is a useful feature in an office en vironment to q uick ly conn ect with the operator or the secretar y . Y ou can tap the configu red intercom k ey t o automatically connect wit h a remote extension for out go ing intercom calls , and the remote extension will automatically answer the incoming interc[...]

Advanced Phone Features 83 By default, the VP530 IP video phone supports to answer an incoming intercom call automatically . The phone automatically plays a warning tone wh en it receives an incoming intercom call. In addition, you can enable the phone to mute the microphone when it automatically answers an incoming intercom call. Y ou can also ena[...]

User Guide for VP530 IP Video Phone 84 Intercom Y ou can enable or disable t he phone to automatic ally answer an incoming in tercom call. If Intercom is en abled, the phone automatica lly answers an incoming intercom call. If Intercom is disabled, the phone rejects incoming intercom calls and send s a busy signal to the caller . Intercom is enable[...]

Advanced Phone Features 85 4. T ap the pull -down list of TV F ormat and then select P A L or NTSC . 5. Press the Save sof t k ey to accept the change or the Back sof t k ey to cancel. 6. T ap to return to the idle screen. Y ou can also configure TV output via web user inter face at the path Phone -> Features . Music on hold (MOH) is the busines[...]

User Guide for VP530 IP Video Phone 86 Y ou can send and receive text messages using the VP530 IP video phone. New text messages can be indicated both acoustically and visually . When receiving a new text message, the phone will play a warning tone, the event indicator LED flashes green, and the pho ne LCD screen will prompt receivin g new te xt me[...]

Advanced Phone Features 87 2. T ap the desired message to read it. Note T o send a t ext message: 1. T ap -> Message -> T ext Message -> New Message . 2. (Optional.) T ap the pull-down list of From and then select the desired accoun t. 3. Enter the number you want to send the message to in the To field. 4. Compose the new text message. 5. [...]

User Guide for VP530 IP Video Phone 88 5. Press the abc soft k ey to change the input mode. 6. Press the Send sof t k ey . T o del ete text messages: 1. T ap -> Message -> T ext Message -> Inbox ( Sent B ox , Outbox or Draf tbox ). 2. Press the Edit sof t k ey . 3. T ap the desired messages. 4. Press the Delete soft k ey to delete the desi[...]

Advanced Phone Features 89 Y ou can leave voice mails for someone else on the VP530 IP video phone. Y ou can also listen to the voice mails stored in a centralized location. When receiving a new voice mail, the event indicator LED flashes green, the phone will play a warning tone and the phone LCD screen will prompt receiving a new voice mail and a[...]

User Guide for VP530 IP Video Phone 90 3. Press the 123 soft k ey to switch the input mode and then enter the voice mail access code (e.g. * 86 ). 4. Press the Save sof t k ey to accept the change or the Back sof t k ey to cancel. 5. T ap to return to the idle screen. Note T o list en to the voice mails: 1. When the phone user inter face prompts re[...]

Advanced Phone Features 91 and a prompt message (including a voice mail icon) appear s on the LCD screen. This is cleared only when you retrieve all voice mails or delet e them. F or some parti cular ser vers, the M WI ser vice is u nsolicited. So the VP530 IP video phone just need to handle the MWI messages sent from the server . But for some ser [...]

User Guide for VP530 IP Video Phone 92[...]

T roubleshooting 93 This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your VP530 IP video phone. If you require additional information or assistance with you r new phone, contact your system administrator . Why is the phone LCD screen blank?  Check that the power indicator LED[...]

User Guide for VP530 IP Video Phone 94 Why doesn ’ t the ph one ring? Check the ring er volume on your pho ne. T o adjust the ring er volume, press the right and lef t navigation k ey s when the phone is on-hoo k and idle. Fo r more information, refer to V olume on page 25 . Why can ’ t I receive calls?  Check the SIP registration with your [...]

T roubleshooting 95 2. Click R eboot to reboot the IP video phone. Note How to reset your phone? Y ou need to note t hat all customized settings will be ove r written aft er resetting. W e recommend asking your system administrator for advice before resetting your phone. T o reset your phone via phone user inter face: 1. T ap -> Advanced (passwo[...]

User Guide for VP530 IP Video Phone 96 How to export System Log? W e may need you to provide a System Log to help analyze the problem. T o export system log via web user inter face: 1. Click on Phone -> Configuration . 2. Select 6 from the pull-down list of Systemlog Level . 3. Click Confirm to accept the change. The web user inter face prompts [...]

T roubleshooting 97 T o enable SRTP via web user inter face: 1. Click on Account . 2. Select the desired account from the pull-down list of Account . 3. Click o n Advanced . 4. Select Enabled from the pull-dow n list of V oice Encr yption (SRTP) . Note The SRTP feature is not availa ble on all servers. Contact your syste m administrator for more in[...]

User Guide for VP530 IP Video Phone 98[...]

R egulator y No tices 99 Contact your Y ea link Authorized R eseller for information about service agreements applicable to your product. TO THE FULL EXTENT ALL OWED B Y LA W , YEALINK EXCL UDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY , WHETHER BASED IN CONTRACT OR TORT (INCL UDING NEGLIGENCE), FOR INCIDENT AL, CONSEQUENTIAL, INDIRECT , SPECIAL,[...]

User Guide for VP530 IP Video Phone 100  Place the device on a stable and level platform.  Please place no heavy objects on the device in case of damage and deformation caused by the heavy load.  Keep at least 10 cm between the device and the closest object for heat dissipation.  Do not place the device on or n ear any inflammabl e o r [...]

Appendix A- Time Zones 101 Time Zone Time Zone Name − 11:00 Samoa − 10:00 United States-Hawaii − 09:00 United States-Alaska − 08:00 Canada(Vancouver, Whitehorse) − 08:00 Mexico(Tijuana, Mexicali) − 08:00 United States-Pacific − 07:00 Canada(Edmonton, Calgary) − 07:00 Mexico(Mazatlan, Chihuahua) − 07:00 United States-Mountain − 0[...]

User Guide for VP530 IP Video Phone 102 Time Zone Time Zone Name +01:00 Hungary(Budapest) +01:00 Italy(Rome) +01:00 Luxembourg(Luxembourg) +01:00 Macedonia(Skopje) +01:00 Netherlands(Amsterdam) +01:00 Namibia(Windhoek) +02:00 Estonia(Tallinn) +02:00 Finland(Helsinki) +02:00 Gaza Strip(Gaza) +02:00 Greece(Athens) +02:00 Israel(Tel Aviv) +02:00 Jorda[...]

Index 103 A About This Guide v Account Management 44 Account Registration 44 Adding Contacts 27 Administrator Password 22 Anonymous C al l 74 Anonymous C all Rejection 75 Answering C alls 54 Audio Settings 24 Auto Answer 56 Auto Redial 57 B Basic Network Settings 14 Backlight 17 Blacklist 27 BLF list 79 Busy Lamp Field (BLF) 77 C Call Completion 58[...]

User Guide for VP530 IP Video Phone 104 Redialing Numbers 56 Regulatory Notices 99 Remote Phonebook 32 Ring Tones 25 S Safety Instructions 99 Searching for Contacts 30 Semi-attended Transfer 66 Service Agreements 99 Shared Line 80 Short Message Service (SMS) 86 Shortcut Menu 23 T Text Message 86 Time Zones 101 Time and Date 19 Troubleshooting 93 TV[...]