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Avaya 3701 manuel d'utilisation

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Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Avaya 3701 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Avaya 3701 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Avaya 3701
- nom du fabricant et année de fabrication Avaya 3701
- instructions d'utilisation, de réglage et d’entretien de l'équipement Avaya 3701
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Avaya 3701 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Avaya 3701 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Avaya en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Avaya 3701, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Avaya 3701, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Avaya 3701. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    15-601083 Issue 01c - (03 October 2008) 3701 Phone User Guide IP Office[...]

  • Page 2

    3701 Phone Page 2 15-601083 Issue 01c (03 October 2008) IP Office © 2008 AVAYA All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this docume[...]

  • Page 3

    3701 Phone Page 3 15-601083 Issue 01c (03 October 2008) IP Office Contents Contents Avaya 3701 Telephone 1. Important Safety Information 2. ..................................................................... 10 2.1 Sensitive Electronic Environment ..................................................................... 10 2.2 Power Supply ..........[...]

  • Page 4

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  • Page 5

    3701 Phone Page 5 15-601083 Issue 01c (03 October 2008) IP Office Avaya 3701 Telephone Chapter 1.[...]

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  • Page 7

    3701 Phone Page 7 15-601083 Issue 01c (03 October 2008) IP Office Avaya 3701 Telephone: 1. Avaya 3701 Telephone This phone is only supported on the IP DECT system. IP DECT phone features include: · Speakerphone · Illuminated display (green) · SOS (Emergency) key for speed dialling an emergency number · Phone number lists and Voicemail indicatio[...]

  • Page 8

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  • Page 9

    3701 Phone Page 9 15-601083 Issue 01c (03 October 2008) IP Office Important Safety Information Chapter 2.[...]

  • Page 10

    3701 Phone Page 10 15-601083 Issue 01c (03 October 2008) IP Office 2. Important Safety Information 2.1 Sensitive Electronic Environment Only use this product in countries where the appropriate authorities have given their authorization. The CE symbol on the product certifies its conformity with the technical guidelines concerning user safety and el[...]

  • Page 11

    3701 Phone Page 11 15-601083 Issue 01c (03 October 2008) IP Office Installation Chapter 3.[...]

  • Page 12

    3701 Phone Page 12 15-601083 Issue 01c (03 October 2008) IP Office 3. Installation 3.1 Location Place the charger on a flat, even surface. Do not install the charger, phone and accessories in the proximity of: · Water, moisture or damp areas. · Sources of heat, direct sunlight or unventilated areas. · Devices which generate strong magnetic field[...]

  • Page 13

    3701 Phone Page 13 15-601083 Issue 01c (03 October 2008) IP Office Installation: Commissioning your Telephone 3.3 Installing the Charger To operate the charger a mains connection is required. Check if the mains voltage matches the adapter mains voltage. Connect the cable on the plug-in AC adapter to the terminal on the bottom of the charger and plu[...]

  • Page 14

    3701 Phone Page 14 15-601083 Issue 01c (03 October 2008) IP Office 3.4 Important Battery Information · Only use re-chargeable AAA NiMh battery of typical 800 mAh, 1.2 V. Never use a battery which is damaged or worn out. · Heat or cold reduces the performance and life of the batteries. It is possible that a phone with hot or cold batteries can be [...]

  • Page 15

    3701 Phone Page 15 15-601083 Issue 01c (03 October 2008) IP Office Initial Setup and Operation Chapter 4.[...]

  • Page 16

    3701 Phone Page 16 15-601083 Issue 01c (03 October 2008) IP Office 4. Initial Setup and Operation The phone can be manually registered on up to 5 different DECT systems. To do so, it has to be registered to each IP DECT system. Telephone Registration Register the telephone on the Avaya IP DECT system as described in Menu: System . 4.1 The Handset 4[...]

  • Page 17

    3701 Phone Page 17 15-601083 Issue 01c (03 October 2008) IP Office Initial Setup and Operation: Icons 4.3 Icons Ringer de-activated At least 2 bars: Good radio link On: Phone has a connection Flashing: Phone has an incoming call On: Handsfree is activated Flashing: Message in voicebox Flashing: One or more missed calls in the caller list Charge sta[...]

  • Page 18

    3701 Phone Page 18 15-601083 Issue 01c (03 October 2008) IP Office 4.4 Text Line/SoftKey Line In the top line of the display, information is given concerning the current status of the phone during a call or in standby mode. When using the menus, this line displays an additional line of text containing the name of the active menu. The text line disp[...]

  • Page 19

    3701 Phone Page 19 15-601083 Issue 01c (03 October 2008) IP Office Initial Setup and Operation: Illumination 4.6 The Softkeys The four large keys below the display (see picture) are called the softkeys. The functions allocated to the keys are shown on the bottom line of the display. The key function changes automatically according to the phone stat[...]

  • Page 20

    3701 Phone Page 20 15-601083 Issue 01c (03 October 2008) IP Office Cancel Key Pressing during editing names and/or numbers results in deleting the last entered character or digit. Pressing for a longer period deletes the whole entry. Example: Menu Press Menu. Use the arrow keys to scroll through this list and confirm the desired function with OK. E[...]

  • Page 21

    3701 Phone Page 21 15-601083 Issue 01c (03 October 2008) IP Office Using the Telephone Chapter 5.[...]

  • Page 22

    3701 Phone Page 22 15-601083 Issue 01c (03 October 2008) IP Office 5. Using the Telephone · To switch the phone off, press for more than 1 second, when it is in an idle state. · To switch the phone on, press for more than 1 second or place the phone in the charger. Loudspeaker Volume During a conversation you can change the volume of the earpiece[...]

  • Page 23

    3701 Phone Page 23 15-601083 Issue 01c (03 October 2008) IP Office Using the Telephone: 5.1 Making a Call Dialing: Press and dial the phone number. Pre-dialling: Enter the phone number and press . You can use pre-dialling to chain telephone numbers from different lists. Press Options , select one of the lists with the arrow keys and OK . Select a t[...]

  • Page 24

    3701 Phone Page 24 15-601083 Issue 01c (03 October 2008) IP Office Making a Call from the Telephone Book Selection : press the arrow keys with the telephone in an idle state. Use the arrow keys to select an entry or type in the first character(s) of the name. Dialing : press and the phone number is dialed. Pre-dialling : If you press for a longer p[...]

  • Page 25

    3701 Phone Page 25 15-601083 Issue 01c (03 October 2008) IP Office Using the Telephone: Making a Call 5.2 Answering a Call Muting Ringer During the call alert phase, it is possible to mute the ringer alert signal simply by pressing the softkey Silence, now only the telephone icon is signalling the incoming call. Answering a Call: At an incoming cal[...]

  • Page 26

    3701 Phone Page 26 15-601083 Issue 01c (03 October 2008) IP Office 5.3 Consultation Call During a connection another party can be consulted (Consultation call): 1. holds the first call. Now dial the other phone number. 2. Press again to switch back to the first caller (press to speak alternately with the other parties). 3. transfers the first call [...]

  • Page 27

    3701 Phone Page 27 15-601083 Issue 01c (03 October 2008) IP Office Using the Telephone: Message Waiting Indication for Voicemail If the Voicemail Box number is configured, you are notified via the text "Voice Message" in the idle state and the flashing info key. You can access your voicemail by pressing the Info key and selecting Voice Bo[...]

  • Page 28

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  • Page 29

    3701 Phone Page 29 15-601083 Issue 01c (03 October 2008) IP Office The Menus Chapter 6.[...]

  • Page 30

    3701 Phone Page 30 15-601083 Issue 01c (03 October 2008) IP Office 6. The Menus 6.1 Operating Procedures In this and subsequent sections, all features are activated via the Menu softkey. The individual operating sequences are shown in short form, and then a short description follows. Menu Control The symbols have the following meaning: · Input of [...]

  • Page 31

    3701 Phone Page 31 15-601083 Issue 01c (03 October 2008) IP Office The Menus: Operating Procedures 6.2 Menu: Telephone Book Settings The Telephone Book allows you to store up to 50 phone numbers and names. The entries in the phone book are stored locally on the phone. The names are sorted alphabetically, therefore the phone book offers an alphabeti[...]

  • Page 32

    3701 Phone Page 32 15-601083 Issue 01c (03 October 2008) IP Office Changes can be made by moving the cursor to the beginning or end of the entry via the arrow keys. Delete characters by using the -key. Press Esc if you do not wish to change a phone number or a name. Deleting an Entry select entry Options Delete OK Deleting all Entries Menu Security[...]

  • Page 33

    3701 Phone Page 33 15-601083 Issue 01c (03 October 2008) IP Office The Menus: Menu: Telephone Book Settings 6.3 Menu: Redial List In the idle state, press and then one of the arrow keys (several times if necessary). You will see the last 10 internal and external parties dialled (phone number or name). Dialing : dial the phone number by pressing . P[...]

  • Page 34

    3701 Phone Page 34 15-601083 Issue 01c (03 October 2008) IP Office 6.5 Menu: Caller List Accepted and Missed Calls Accepted and missed calls with a transmitted phone number, are entered into the caller list. A missed call is a call which has not been answered and has been alerting for at least 10 seconds. When calls have been missed the text ” Mi[...]

  • Page 35

    3701 Phone Page 35 15-601083 Issue 01c (03 October 2008) IP Office The Menus: Menu: Caller List 6.6 Menu: Ringer Settings A different melody can be set for every type of call (internal and external). Melody: Internal Menu Ringer Settings OK Melody OK Internal OK or 0…9 OK Select the melody for internal calls by entering a number 0…9 or use the [...]

  • Page 36

    3701 Phone Page 36 15-601083 Issue 01c (03 October 2008) IP Office 6.8 Menu: System Registration Code The phone can be manually registered on up to 5 different DECT systems. Before you can make a call via the DECT system, the phone has to be registered to the system. A system ID and registration code are necessary for the registration process. Ask [...]

  • Page 37

    3701 Phone Page 37 15-601083 Issue 01c (03 October 2008) IP Office The Menus: Menu: System Deleting a System Subscription OK select a System Options Delete OK Sure? Yes Deleting subscription is only possible, when the phone is out of coverage from the system or when it is not successfully registered to a system. Consequently, the phone can only be [...]

  • Page 38

    3701 Phone Page 38 15-601083 Issue 01c (03 October 2008) IP Office 6.9 Menu: Telephone Options All entries in this chapter are started by pressing the softkeys: Menu Telephone Option OK User Name User Name OK Name OK This function can be used to store the name of the phone user which is set by your system administrator. You can change the User Name[...]

  • Page 39

    3701 Phone Page 39 15-601083 Issue 01c (03 October 2008) IP Office The Menus: Menu: Telephone Options Silent Charging Silent Charging OK If activated ” ” the phone does not setup and receive any calls while it is placed in the charger. The first display line shows ”Silent Charging” when placed into the charger. While on Silent Charge calls [...]

  • Page 40

    3701 Phone Page 40 15-601083 Issue 01c (03 October 2008) IP Office 6.10 Menu: Security Functions The security functions are protected by a PIN code (4 digits). The PIN entry is only necessary when read only is switched on. In the delivery state the PIN is set to 0.0.0.0. For additional security, **** is displayed when entering the PIN. Numbers whic[...]

  • Page 41

    3701 Phone Page 41 15-601083 Issue 01c (03 October 2008) IP Office The Menus: Menu: Security Functions 6.11 Menu: Shortcuts Several frequently used menu items can also be activated with shortcuts. When the phone is idle, press one of the following key combinations within 3 seconds: Ringer On/Off · Menu switches the ringer signalling off. The bell [...]

  • Page 42

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  • Page 43

    3701 Phone Page 43 15-601083 Issue 01c (03 October 2008) IP Office Appendix Chapter 7.[...]

  • Page 44

    3701 Phone Page 44 15-601083 Issue 01c (03 October 2008) IP Office 7. Appendix 7.1 Accessories · Battery : NiMh (Nickel-Metal Hydride) re-chargeable AAA battery of 800 mAh, 1.2V (Not available from Avaya) · Avaya 3701 and 3711 Desktop Charger : · Avaya 3701 Phone Charger Rack: A maximum of eight phones can be charged simultaneously. The charger [...]

  • Page 45

    3701 Phone Page 45 15-601083 Issue 01c (03 October 2008) IP Office Appendix: Accessories 7.2 Care and Maintenance Your phone is a product which meets high demands with regard to design. It should therefore be treated with care. We want this product to give you pleasure for a long time and therefore make the following suggestions. Pay attention to a[...]

  • Page 46

    3701 Phone Page 46 15-601083 Issue 01c (03 October 2008) IP Office 7.3 Menu Tree Key Lock Ringer Settings Melody Internal External Volume Settings Volume Settings Earpiece Hands-free System Subscription <Subscribe HS> Auto.Search IPO DECT <Options / New> <Options / Edit> <Options / Delete> IPEI Telephone Options User Name La[...]

  • Page 47

    3701 Phone Page 47 15-601083 Issue 01c (03 October 2008) IP Office Appendix: Menu Tree 7.4 IP Office Shortcodes The following are the default short codes available to all users on IP Office. Your system administrator may change these and/or add additional codes for other features and for speed dials. The N where shown, should be replaced by the app[...]

  • Page 48

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  • Page 49

    3701 Phone Page 49 15-601083 Issue 01c (03 October 2008) IP Office Index Index A accessories 44 Answering a Call 25 Automatic Search System 36 B battery information 14, 44 belt clip 44 C Call Answering 25 Conference 26 Consultation 26 Emergency 23 Hold 26 Park 26 SOS 23 Transfer 26 Unpark 26 Caller List 34 Calls Missed 34 cancel key 19 care and mai[...]

  • Page 50

    3701 Phone Page 50 15-601083 Issue 01c (03 October 2008) IP Office Transfer 26 U Unpark 26 User Name - Shortcut 41 V voicemail 26, 47 volume 35[...]

  • Page 51

    3701 Phone Page 51 15-601083 Issue 01c (03 October 2008) IP Office[...]

  • Page 52

    3701 Phone Page 52 15-601083 Issue 01c (03 October 2008) IP Office Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications[...]