Avaya IP OFFICE 40DHB0002USCL manuel d'utilisation

IP Office Installation Manual 40DHB0002USCL – Issue 7 (09/25/2002)[...]

Page 2 - Contents Page 2 - Contents IP Office Installation Manual Contents Introduc tion ......................................................................................................................................................5 General .....................................................................................................[...]

Contents - Page 3 Contents (Cont.) Expansion Modules .......................................................................................................................................27 IP400 Digital Terminal 16/30 ................................................................................................... ..............................[...]

Page 4 - Contents Contents (Cont.) Telephone Inst allation ...................................................................................................................................46 Checking Telephones ............................................................................................................ ............................[...]

Introduction General - Page 5 Introduction General This manual covers the installation of your Avaya IP Office equipped with release Level 1.0+ software. It is intended for use by installers and maintainers who have successfully completed the appropriate IP Office training courses. Ensure that you have read and understood th is manual before beginn[...]

Page 6 - Lithium Batteries Safety and Homologation Stateme nts Safety and Homologation Statements CE Mark The "CE" mark affixed to this equipment means that the unit complies with the 1999/5/EC (R&TTE), 89/336/EEC (EMC) and 72/23EEC (LVD) Directives Declaration of Conformity The Declaration of Conformity (DoC) for the IP 400 Office pr[...]

Safety and Homologation Statements Trunk Interface Modules - Page 7 Trunk Interface Modules ROW To ensue the validation of the approvals in ROW (i.e. EU, Hungary, Australia and New Zealand), only the following interface cards must be installed as detailed in the following IP400 Office products: Interface Modules Product Quad BRI PRI-E1 PRI E1-R2* P[...]

Page 8 - Regulatory Instructions for Use Safety and Homologation Stat ements Regulatory Instructions for Use IP Office Operation in Australia Connection Connection of IP400 Office products must be via a Line Isolation Unit with a telecommunications compliance label. BRI Interface During the configuration, ensure "000" emergency number is [...]

Safety and Homologation Stat ements Regulatory Instructions for Use - Page 9 IP Office Operation in EU 1. 999 and 112 calls must not be barred. Doing so will invalidate the approval. 2. All connections at the MDF shall be identifiable by suitable labeling. 3. The CE mark displayed on IP Office equipment indicates the systems compliance with the EMC[...]

Page 10 - General IP401 Compact Office Platform IP401 Compact Office Platform General The IP401 Compact Office system platform is supplied in two variants: IP401 Compact Office 2 supports: Two digital and two analog telephones A BRI ISDN port (2 trunks) An four port auto-negotiating 10/100 BaseT LAN hub IP401 Compact Office 4 supports: Four digital[...]

IP401 Compact Office Platform IP401 Comp act Office - Front View - Page 11 IP401 Compact Office - Front View DT Po rt s 1- 4 G reen LEDs - Terminal connected Yell ow LED s – S t at us of I SDN /W AN li nks U n it S tat us L E D Red = Al i ve but not i ni t i at ed G r een = Running OK LAN Po r t 4 (Cascade Port ) Phone Port s 1 - 4 (P O TS ) LA N[...]

Page 12 - IP401 Compact Office - Rear View IP401 Compact Office Platform IP401 Compact Office - Rear View DC Power I/P Socket DTE Port WA N P o rt External O/P Socket USB Interface Socket Audio I/P Socket BRI Por ts Slot for VME Card AUDIO DTE EXT O/P WA N BRI 1 BRI 2 USB DC I/P - C + 24V DC 2A Vents Notes: 1. The IP401 Compact Office 4 is shown ab[...]

IP401 Compact Office Platform IP401 Comp act Office - Rear View - Page 13 Typical Configuration Scenario: A customer requiring a voice and data solution for a warehousing facility remote from a regional office. Three administrators and two pickers staff the warehouse. This configuration provides support for four Av aya 2000 series digital telephone[...]

Page 14 - General IP403 Office Platform IP403 Office Platform General The IP403 Office system platform supports up to eight digital and two analog telephones. This can be expanded, by use of extension modules, to 100 extensions. Two variants are available and are equipped as follows: • DT ports - Support Avaya 2000 series telephones. • DS ports[...]

IP403 Office Platform IP403 Office - Front View - Page 15 IP403 Office - Front View Y ellow LEDs LEDs 1-3 = Expansi on Ports 1-3 status LEDs 4-7 = ISDN 1-4 status LED 8 = WAN status Green LEDs Terminal connected DT or DS Ports 1-8 Unit Status LED Red = Alive but not i nitiated Green = Running OK Phone Ports 1& 2 ( POTs ) LAN Ports 1-8 Port 8 ( [...]

Page 16 - IP403 Office - Rear View IP403 Office Platform IP403 Office - Rear View DC Power I/P Socket DTE Port WAN Port Slot A is normally blank, but ca n contain an ANAL OG Trunk Module Slot B can contain e i ther an ANALOG or BRI or PRI Tr unk Module Slot B AUDIO EXPANSION 1 2 3 DTE WAN EXT O/P DC I/P - C + 24V DC 2A Slot A External O/P S ocket P[...]

IP403 Office Platform IP403 Office - Rear View - Page 17 Typical Configuration Scenario: A customer with sophisticated telephony requi rements, needing 30 exchange lines and 80 Display Terminals. This configuration provides support for 98 Avaya 20 series digital telephones (18 spare for growth) and a single Primary Rate ISDN connection. If gr owth [...]

Page 18 - General IP406 Office Platform IP406 Office Platform General The IP406 Office system platform supports up to 180 extensions. Connection to trunks is via any two of the following integral interface modules as follows:- - Single PRI E1/PRI E1-R2 (30 trunks) or - Single PRI T1 (23B+1D or 24B trunks - USA only) or - Quad BRI (8 trunks) or - An[...]

IP406 Office Platform IP406 Office - Front View - Page 19 IP406 Office - Front View Expansi on Port s 1 G r een St at us LED s Cascad e Sw i t ch for Port 8 I SDN Por t s 1 G r een St at us LED s W AN P or t G r een St at us LED LA N Po rt s 1- 8 Por t 8 (Cascade Port ) U n it S tat u s Red = Al i ve but not i ni t i at ed G r een = Running OK Y e [...]

Page 20 - IP406 Office - Rear View IP406 Office Platform IP406 Office - Rear View Slots A and B can contain any com bination of ANALOG or BRI or PR I Trunk Modules (Slot B must be used fir st) A udio I/P Socket Slot B EXT O/P AUDIO EXPANSIO N 1 2 3 4 5 6 DTE WA N DC I/P - C + 24V DC 2A Slot A PRI BRI 1 2 3 4 A NALOG T RUNK 1 2 3 4 DC Power I/P Sock[...]

IP406 Office Platform IP406 Office - Rear View - Page 21 Typical Configurations Scenario 1: A business requiring 60 analog Telephones and 8 Basic Rate ISDN lines (16 channels). The IP406 Office BRI 16 with two IP400 Office Phone 30 modules provides the required line and extension capacity. Through the use of PhoneManager Lite the functionality prov[...]

Page 22 - General IP412 Office Platform IP412 Office Platform General The IP412 Office system platform supports up to 256 extensions. Connection to trunks is via a combination of any of the following integral interface modules :- - Single or Dual PRI E1/PRIE1-R2 (30 or 60 trunks respectively) - Single or Dual PRI T1 (24 or 48 trunks respectively - [...]

IP412 Office Platform IP412 Office - Front View - Page 23 IP412 Office - Front View Expansi on Port s 1- 1 2 Green St at us LEDS Unit St a t us LED Red = Al i ve but not i ni t i at ed G r een = Running OK LA N Ports 1- 2 W AN P or t Green St at us LED Trunk P ort s 1- 8 Green St at us LEDS Port connections • LAN Ports The segmented dual independ[...]

Page 24 - IP412 Office - Rear View IP412 Office Platform IP412 Office - Rear View DC Power I/P Socket Expansion Ports 1-12 WAN Port Extern al O/P Soc ket A udio I/P Socket DTE Port Slot B AUDIO DTE WAN EXT O/P DC I/P - C + 24V DC 2A Slot A EXPANSIO N 2 4 6 8 10 12 1 3 5 7 9 11 Sl ot s A and B can contai n any com bi nat i on of ANALOG o r BRI o r P[...]

IP412 Office Platform IP412 Office - Rear View - Page 25 Typical Configurations Scenario 1: A business requiring 180 Display Telephones and 96 Digital lines with 20 Analog lines for fall back purposes in the event of the T1 service failing. The configuration illustrates a fully configured IP 412 Office providing 180 extensions and 96 digital trunks[...]

Page 26 - IP412 Office - Rear View IP412 Office Platform Scenario 2: A Business requiring 90 IP hardphones, 90 IP softphones and 60 lines. This configuration illustrates an IP412 Office PRI 60 E1 fitted with two optional IP400 Office Voice Compression Module 20s. These two internally fitted cards allow up 40 simultaneous calls to external parties, [...]

Expansion Modules IP400 Digital Terminal 16/30 - Page 27 Expansion Modules Dependent upon configuration requirements, combinations of the following Expansion Modules are used with IP Office platforms. With the except ion of the WAN3 module (see page 30), all of these Expansion Modules are connected to the Expansion Po rts of an IP Office platform u[...]

Page 28 - IP400 Digital Stations 16/30 Expansion Modules IP400 Digital Stations 16/30 The IP400 Digital Station Expansion Module similar to the IP400 Digital Terminal Expansion Module (see page 27) with the exception that the Ports are labeled DS not DT and support Avaya 6400 or 4400 series telephones. IP400 Phone 8/16/30 Front View (30 port versio[...]

Expansion Modules IP400 So8 - Page 29 IP400 So8 The So8 Module is only applicable to countries that support the ETSI signaling protocol (see page 34). Front View Unit Stat us LED Red = Al i ve but not i ni t i at ed G r een = Running OK G r een LED Connecti on OK Phone Port s 1 - 8 Y el l ow LED A ct i vi ty I ndi cat or Port connections • BRI Po[...]

Page 30 - IP400 WAN3 Expansion Modules IP400 WAN3 Front View Unit Stat us LED Red = Al i ve but not i ni t i at ed G r een = Running OK W AN Li nk St at us 1 - 3 G r een LE D LAN Li nk O K LAN Po r t Yel l ow LE D L AN A ctiv ity In dic ato r Port connections • LAN Port The LAN Port is the expansion port and permits connection to an IP403, IP406 [...]

Expansion Modules IP400 Analog Trunk 16 - Page 31 IP400 Analog Trunk 16 Front View A nal og Tr unk Por t s 1 - 8 Uni t St at us LED Red = Al i ve but not i ni t i at ed G r een = Running OK Anal og Trunk Port s 9- 16 Port connections • Analog Trunk Ports These ports are used for connection to standard analog trunks (loop start or ground start). U[...]

Page 32 - IP400 Office Systems Country Variants Country Variants The following are lists of the country variants fo r each IP400 Office platform, trunk module kits, Integral module kits and expansion modules. The PCS level for each module can be found on a label that is stuck to the base of each module. IP400 Office Systems Throughout this section [...]

Country Variants Integral Module Kits - Page 33 Integral Module Kits Voice Compression Modules (VCM) Variants Country SAP Code 5 Channel ALL 700185119 10 Channel ALL 700185127 20 Channel ALL 700185135 Dual Modem Module Variants Country SAP Code Modem 2 ALL 700185226 Trunk Module Kits BRI Trunk Interface Module Variant Country SAP Code IP400 QUAD BR[...]

Page 34 - IP Office Rack Mounting Kits Country Variants IP Office Rack Mounting Kits Rack Mounting Kit Variant Country SAP Code Rack Mounting kit for 19 inch racks ALL 700210800 Expansion Modules IP400 Phone Variant Country SAP Code IP400 Phone 8 ALL 700184773 IP400 Phone 16 ALL 700184781 IP400 Phone 30 ALL 700184799 IP400 Digital Terminals Variant[...]

Preparing for Installation Introduction - Page 35 Preparing for Installation Introduction This section reviews the requirements for installing an IP Office system. You must meet these requirements for the system to operat e safely and in the intended manner. This section covers : – "Tools & Parts Required" on page 35. – "Spac[...]

Page 36 - Env ironmental requirements Preparing for Installation Environmental requirements The planned location must meet the following requirements: – Check that the area is a well ventilated area, having a temperature range of 0 ° C to +40 ° C and a humidity range of 10% to 95% non-condensing. – Check there are no flammable materials in th[...]

Preparing for Installation Grounding - Page 37 Grounding Protective Ground A protective ground must be permanently fitted to IP400 Analog Trunk 16 modules (see page 31). Connection of this protective ground r equires the use of suitable tools and must be connected at both ends before connection is made to the telecommunications network. To connect [...]

Page 38 - Unpacking Installing a New System Installing a New System Unpacking Before proceeding with installation, ensure that you have read the notes covered in Preparing for Installation on page 35. Unpacking and checking : 1. Before unpacking check for any signs of dama g e that has occurred durin g transit. If an y dama g e exists bring it to t[...]

Installing a New System Initial Assembly - Page 39 Installation of Integral Modules To install an integral module in a IP Office system, follow the pictorial instructions given below: Trunk Interface Modules (BRI/PRI/ANALOG4) For IP403 see page 16, for IP406 see page 20 and for IP412 see page 24. Procedure 1. Remove the three fixing screws on the r[...]

Page 40 - Initial Assembly Installing a New System Voice Compression Module (VCM) An optional Voice Compression Module (see pages 14, 18 and 22) is fitted to an IP Office base unit as follows: Procedure 1. Remove the three fixing screws on the rear of cover. 2. Turn the unit over and remove the four fixing screws from the base. 3. Slide the cover f[...]

Installing a New System Initial Assembly - Page 41 Dual Modem Module An optional Dual Modem Module (see pages 14, 18 and 22) is fitted to an IP Office base unit as follows: Procedure 1. Remove the three fixing screws on the rear of cover. 2. Turn the unit over and remove the four fixing screws from the base. 3. Slide the cover from the unit. 4. Mou[...]

Page 42 - Initial Assembly Installing a New System Rack Mounting Assembly Instructions IP403, 406, 412 and expansion modules can be mounted in any standard 19" rack as follows: CAUTIONS: Elevated Operating Ambient Temperature: If installed in a closed or multi-unit rack assemble, the operating ambient temperature of the rack environment may be[...]

Installing a New System IP401 Compact Office Wall Mounting - Page 43 IP401 Compact Office Wall Mounting Bath variants of the IP401 Compact Office can be wall mounted. Four retaining slots (item n below) enable the IP401 unit to be mounted in any one of thr ee positions (two horizontal and one vertical) by using two No. 8 Panhead screws. A Z-bracket[...]

Page 44 - IP401 Expansion and Installation of Integral M odules Installing a New System IP401 Expansion and Installation of Integral Modules An IP401 Compact Office 2 can be expanded to an IP401 Compact Office 4. Either unit can be expanded with a WAN card. In addition, either or both an optional Voice Compression Module (VCM) and/or a VME module ([...]

Basic System Programming Introduction - Page 45 Basic System Programming Introduction This sections covers only the most basic aspects of system programming required to install an IP Office system. When first powered up, all IP Office systems will operate as a simple PBX. However, full system programming is highly dependent on customer requirements[...]

Page 46 - Initial Programming Telephone Installation Initial Programming All the software used to configure and manage the IP Office system must be installed on your PC from the supplied Administration CD. With the initial assembly completed (see page 38) and your PC connected to the IP Office system, insert and run the Administration CD. From the [...]

Telephone Installation Ch ecking Telephones - Page 47 Checking Telephones It is preferable to leave connection of telephones until after installation of other IP Office equipment and full system programming has been completed (i ncluding the set-up of directory numbers and names). Note that by IP Office telephones we mean devices manufactured and s[...]

Page 48 - Wall Mounting 2000 Series Telephones Telephone Installation Wall Mounting 2000 Series Telephones Mounting brackets exist which clip onto the bas e on IP Office telephones. These brackets (two required per telephone) can be used to either raise the desk position of the telephone or for wall mounting. Before wall mounting a telephone, check[...]

Telephone Installation Wa ll Mounting 44/4600 & 6400 Series Telephones - Page 49 Wall Mounting 44/4600 & 6400 Series Telephones The following pictorial instructions, although for a 4600 telephone, provide a general overview on how to wall mount both series of telephones. For safety instructions and details, refer to the specific instruction[...]

Page 50 - Checklist System Handov er System Handover Checklist Equipment : – Have all extensions been tested? – Have all exchange lines been tested? – Have all private wires been tested? – Is system programming in line with the customer specification? E.g. all specified applications, CTI settings, etc. – Has the customer been made aware o[...]

Technical Data Port Pinouts - Page 51 Technical Data Port Pinouts This section provides the technical specifications for the IP Office ports with the exception of the USB port and cable. All diagrams are viewed from the front. The USB por t and cable (up to 5 meters) are standard. Refer to page 55 for cable details. Note: Throughout the following, [...]

Page 52 - Port Pinouts Technical Data ISDN Port – PRI (RJ45) Pin No. Description Signal Direction 1 Receive Data (Rx-A) Í 2 Receive Data (Rx-B) Í 4 Transmit Data (Tx-A) Î Pin 1 Pin 8 5 Transmit Data (Tx-B) Î LAN Port – 10/100 BaseT For IP Office 403/406 the information below refers to LAN ports 1 – 7. Port 8 is switchable in software (exc[...]

Technical Data Port Pinouts - Page 53 Audio Port (3.5mm Stereo Jack Socket) Pin No. Description Signal Direction Common Common Left Audio in – Left Channel Í Left Right Common Right Audio in – Right Channel Í Expansion Port (RJ45 Socket) Pin No. Description Signal Direction 1 Receive Data (Rx-B) Í 2 Receive Data (Rx-A) Í 3 Sync-B Î 4 Clock[...]

Page 54 - Port Pinouts Technical Data WAN Port (37 Way D-Ty pe Socket) Pin 1 Pin 37 Pin No. Description Signal Dir. Pin No. Description Signal Dir. 1 V11 Rx-B Í 20 V11 Rx-A Í 2 V11 Ind-A Í 21 V11 Ind-B Í 3 V11 Clk-A Í 22 V11 Clk-B Í 4 V11 Tx-A Î 23 V11 Tx-B Î 5 V11 Ctl-B Î 24 V11 Ctl-A Î 6 V11 Gnd 25 WAN ID 0 Í 7 WAN ID 1 Í 26 V24 Tx Î[...]

Technical Data Cables - Page 55 Cables This section provides information about t he cables that are used with IP Office. Refer to page 51 for port pin out details. All of the following cables are for internal use only. All structured cabling/site wiring must conform to all local regulations. CAUTION: 1. All ISDN and WAN cables should not be longer [...]

Page 56 - Cables Technical Data DT Line Cord for Structured Cabling SAP Code.:- 700047871 A B C D A RJ11 Plug. B RJ45 Plug. C Cable. D 4 meters. Pin Connections RJ11 Pin Number RJ45 Pin Number 3 5 4 4 Caution: Other connections may be present in cables and or structured cabling. For 4450DS modules, this cable can be used to connect the module’s P[...]

Technical Data Cables - Page 57 PRI/BRI ISDN Cable SAP Code:- 700213440 Supply: As standard with IP Office systems. A B C D A RJ45 Plug. B RJ45 Plug. C Cat 5 UTP cable - RED . D 3 meters. Pin Connections End A BRI PRI Color Cable Notes End B 4 *Rx-A *Tx-A Blue/White Twisted pair 4 5 *Rx-B *Tx-B White/Blue Twisted pair 5 3 *Tx-A --- White/Green Twis[...]

Page 58 - Cables Technical Data LAN Interconnect Cable SAP Code:- 700213465 Supply: The cable is supplied with the WAN3 Expansion Module. A B C D A RJ45 Plug. B RJ45 Plug. C Cat 5 UTP cable - GREEN . D 1 meter. Pin Connections End A Color Cable Notes End B 1 White/Orange 1 2 Orange/White Twisted Pair 2 3 White/Green 3 6 Green/White Twisted Pair 4 4[...]

Technical Data Cables - Page 59 LAN Cable SAP Code:- 700213481 A B C D A RJ45 Plug. B RJ45 Plug. C Cat 5 UTP cable - GREY . D 3 meters. Pin Connections End A Color Cable Notes End B 1 White/Orange 1 2 Orange/White Twisted Pair 2 3 White/Green 3 6 Green/White Twisted Pair 6 4 Blue/White 4 5 White/Blue Twisted Pair 5 7 White/Brown 7 8 Brown/White Twi[...]

Page 60 - Cables Technical Data LAN Crossover Cable SAP Code:- 700213473 A B C D A RJ45 Plug. B RJ45 Plug. C Cat 5 UTP cable - BLACK . D 3 meters. Pin Connections End A Color Cable Notes End B 1 White/Orange 3 2 Orange/White Twisted Pair 6 3 White/Green 1 6 Green/White Twisted Pair 2 This cable is used when connecting Hub Ports 1 - 7 directly to an[...]

Technical Data Cables - Page 61 Expansion Interconnect Cable SAP Code:- 700213457 Supply: One per Expansion Module. A B C D A Shielded RJ45 Plug. B Shielded RJ45 Plug. C STP (Shielded Twisted Pair) cable - BLUE . D 1 meter. Pin Connections End A Name Color Cable Notes End B 1 Rx-A White/Orange 1 2 Rx-B Orange/White Twisted Pair 2 3 Sync-A White/Gre[...]

Page 62 - Cables Technical Data V.24/V.28 WAN Cable SAP Code:- 700213416 A B C D E A 37 Way D-Type Plug with UNC 4-40 locking screws. B 25 Way D-Type Plug with UNC 4-40 locking screws. C Label D 12 core screened cable - each core is 7/0.203 mm (24 AWG) tinned copper stranded wire, nominal capacitance of 95pF/m, resistance of 92 Ω /km, screened wi[...]

Technical Data Cables - Page 63 X.21 WAN Cable SAP Code:- 700213408 A B C D E A 37 Way D-Type Plug with UNC 4-40 locking screws. B 15 Way D-Type Plug with M3 locking screws. C Label D 6 twisted pair screened cable - each core is 7/0.203mm (24 AWG) tinned copper stranded wire, nominal capacitance of 98pF/m, impedance of 77 Ω at 1MHz, screened with[...]

Page 64 - Cables Technical Data V.35 WAN Cable SAP Code:- 700213424 A B C D E A 37 Way D-Type Plug with UNC 4-40 locking screws. B 34 Way MRAC Plug. C Label D 10 twisted pair screened cable - each core is 7/0.203mm (24 AWG) tinned copper stranded wire, nominal capacitance of 98pF/m, impedance of 80 Ω ± 10% at 1MHz, screened with aluminized tape [...]

Technical Data Cables - Page 65 Telephone Converter Cables The following diagrams show the pin-outs of vari ous Structured Cabling Telephone Converters. The first two telephone converters shown provide the required conversion allowing correct operation of the attached telephone. Each telephone port on the Phone modules acts as a Master socket, thus[...]

Page 66 - Port Safety Classification Technical Data Port Safety Classification The Avaya IP Office systems have the following ports: • Expansion ports • 10/100 BaseT LAN ports • Telephone ports which are either DT (A-Law encoding) or DS ( µ -Law encoding) • ISDN ports • Analog ports • Power Fail ports • WAN ports • DTE ports • Au[...]

Technical Data Technical Specifications - Page 67 Technical Specifications General Dimensions IP401: Width: 255mm. Height: 71mm. Depth: 235mm. IP403/6/12 and Expansion Modules : Width: 445mm. Height: 71mm. Depth: 245mm Environmental 0 to +40 ° C. 95% relativ e humidity, non-condensing. Weight (in Kgs) Unit: 401 403 406 412 Analog16 DT/DS16 DT/D S3[...]

Page 68 - Technical Specifications Technical Data Protocols Protocol Information A-Law - - - PCM encoding (mainly used outside N.America) µ -Law - - - PCM encoding (mainly used in N.America and Japan) V.120 - - - A standard Rate Adaption mechanism. V.110 - - - A standard Rate Adaption mechanism. PPP RFC 1661 Point to Point Protocol. LCP RFC 1570 L[...]

Index - Page 69 Index Analog 4....................................................................................................................... .......................................................... 14 , 18 , 22 Analogue Ports .................................................................................................................[...]

Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion. The publication of information in this document[...]