AVM Fritz!Box 3390 manuel d'utilisation

FRITZ!Box 3390 © AV M GmbH · Alt-Mo abit 95 · 10559 Berlin · T elefon 030 39976-0 · info@avm.de www.avm.de Configuration and Operation 411298001 Confi g uration an d O p eration 4112 9 800 1[...]

FRITZ!Box 33 90 2 T able of C ontents Sy mbols and Highlighting . . . . . . . . . . . . . . . . . . . . . . . . 6 1 The FRITZ!Box 3390 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2 Ports, Interfaces, But tons and LEDs . . . . . . . . . . . . . . . . 8 2.1 Ports and Inter faces . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

FRITZ!Box 33 90 3 7 C onfiguring an Internet C onnection in the FRITZ!Bo x . . 36 7.1 Internet C onnectio n for DSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 7.2 Internet C onnectio n for Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 7.3 Internet C onnection for the Mobile Network . . . . . . . . . . . [...]

FRITZ!Box 33 90 4 12 FRITZ!Bo x as a Wireles s Acc ess Point . . . . . . . . . . . . . . 80 12.1 C onnecting Wireless LAN Devic es Se cure ly with the FRIT Z!Box . . . 80 12.2 C onnecting Wirele ss Devic es with the FRITZ!Bo x Guest Acc ess . . . 82 12.3 Swit ching the W ireles s Radio Network On and Off by Timer . . . . . . 83 12.4 Extending a Wir[...]

FRITZ!Box 33 90 5 19 T aking FRITZ!Bo x Out of Operation. . . . . . . . . . . . . . . . 128 19.1 Restoring Factory Settin gs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 19.2 Uninstalling Supplementary Software . . . . . . . . . . . . . . . . . . . . . . 130 20 T echnical Specific ations . . . . . . . . . . . . . . . . . . . [...]

FRITZ!Box 33 90 6 Symbo ls a nd Hi ghl ig h ti ng Sym bols and emphas ized text are used to mark certain information in this manual. Symbo ls Highlighting This sym bol marks useful hints and tips. This symbol indic ates impor tant instructions that must be observed to avoid malfunctions. Marker Example Quotation mark s designate elements in t he us[...]

The FRITZ!Box 3390 FRITZ!Box 33 90 7 1 The FRITZ!Box 3390 W elcome! W e are pleased y ou decided on a FRITZ!Box. The FRITZ!Box 3390 is the hub of you r home network, connecting you r computers and network device s with the Internet . Y ou can operate the FRITZ!Bo x on a DSL or VDSL line as an Internet router . The FRITZ!Box i s equipped with ports [...]

FRITZ!Box 33 90 8 Ports, Interfaces, B uttons and LEDs 2 Ports, Inter fac es, Buttons and LEDs This chapt er describes the ports, in ter faces, buttons and LEDs of the FRITZ!Box. 2.1 Ports and Interfaces FRITZ!Box c onnection possibilities • DSL Sock et for connecting to ADS L2+ and VDSL • LAN 1 – LAN 4 4 gigabit Ethernet ports (10/100/1000 B[...]

Buttons FRITZ!Box 33 90 9 2.2 Buttons The FRITZ!Box has two buttons on the top of the housing. FRITZ!Box buttons WLAN Button With the “WLAN” button you can t urn the wireless LAN func - tion on and off. “WPS” Button With the “WPS” butt on you can connect w ireless devic es with the FRITZ!Bo x by WP S. WPS i s an easy way to establi sh s[...]

FRITZ!Box 33 90 10 LEDs 2.3 LEDs Five LEDs are built int o the top of the FRITZ!Bo x 3390, which flash or light up to display various connection statuses and events. LED C onditi on Meaning Powe r on • Device has elect rical power and the DSL line is ready for operation flashin g • Device has elect rical power and the connection to DSL is being[...]

Before Y ou Connect th e FRITZ!Box FRITZ!Box 33 90 11 3 Before Y ou C onnect the FRITZ!Box • Check the c ontents of your FRITZ!Bo x packag e. See the section C ontents of the FRITZ!Box P ackage on page 11 for more informa- tion. • Make su re that the requirements for connecting and operating the FRITZ!Bo x ha ve been met. Se e the section Requi[...]

FRITZ!Box 33 90 12 Security and Handling • for the wireless LAN c onnection to tablets, smartphones and computers: T ablets, smartphones or computers that su pport wire- less LAN c ompliant with IEEE 802.11n, IEEE 802.11g, IEEE 802.11a, or IEEE 802.11b. C omputers that do not have wire less LAN inte grat ed can be e qui pp ed wi th wir e- less LA[...]

Security and Handling FRITZ!Box 33 90 13 • Make su re that the ventilation slits on the FRITZ!Bo x housing are alway s unobstruct ed. The ventilation slits provide for air c ooling. – The FRITZ!Box s hould not be plac ed on a carpet or on uphol stered furnitu re. – Do not cover the FRITZ!Bo x. • Do not plac e the FRITZ!Box on ex ce ssiv ely[...]

FRITZ!Box 33 90 14 Security and Handling • Mak e sur e to k eep enough di stance from pot ential sourc es of interferenc e like microw ave dev ices or elec- tric devic es with large met al housings.[...]

Connecting the FRITZ!Bo x FRITZ!Box 33 90 15 4 C onnecting the F RITZ!Box • C onnect the FRITZ!Box to the power supply . • C onnect the FRITZ!Box t o your Internet c onnection. This chapter tells you how. 4.1 C onnecting to Electr ical Po wer C onnecting to the power supp ly 1. Pick up the power supply unit included in the FRITZ!Box package. 2.[...]

FRITZ!Box 33 90 16 Connecting t o the Internet C onne cting to a DSL or VDSL line How to connect the FR ITZ!Box depe nds on the type of you r line. C onnection Sock ets Co nnecting the FRITZ!Bo x DSL or VDS L line with fixed line Y our fixed telephone line is an analog line or an ISDN line. Y ou have a telephone socket (left) and a DSL splitter . I[...]

Connecting t o the Internet FRITZ!Box 33 90 17 C onnecting to a DSL or VD SL Line with a Fix ed Line C onnecting to the DSL sp litter 1. Insert the DSL cable included in the packag e into the “DSL” sock et on the FRITZ!Bo x. 2. Insert the free end of the cable into the D SL sock et on the DSL splitter . On the FRITZ!Box the “Power” LED ligh[...]

FRITZ!Box 33 90 18 Connecting t o the Internet C onnect ing with the Cable C onnect ion With an addition al cable modem y ou can also use you r FRITZ!Box 3390 at a c able connection. U se a network cable. 1. C onnect the free end of the network cable to the LAN (Ethernet) por t on the cable modem. 2. C onnect the other end of the network cable to t[...]

Connecting t o the Internet FRITZ!Box 33 90 19 C onnecti ng with a Router or a Networ k Y ou can use the FRITZ!Box on an already exis ting Internet ac- cess. T o do this the FRITZ!Box is connect ed to the router or network. C onnecting Using a Network C able 1. C onnect the FRITZ!Bo x to the router wi th a network cabl e. 2. Inser t one end of the [...]

FRITZ!Box 33 90 20 Co nnecting the Co mputer to the FRITZ!Bo x 5 C onnectin g the C omput er to the FRITZ!Bo x Y ou can connect a computer with the FRITZ!Bo x either using a network cab le or over wirele ss LAN. 5.1 C onnecting C omputers to the LAN Port C onnecting a c omputer us ing a network c able 1. Insert the netwo rk cable incl uded in the p[...]

Connecting C o mputers to the LAN Port FRITZ!Box 33 90 21 C onne cting to Addit ional Computers T o c onnect additio nal computers to the network ports, futher network (LAN) cab le is required. In purch asing a LAN c able, note the instructions in the section Netw ork Cab le on page 133 . One computer c an be connected to each network port of the F[...]

FRITZ!Box 33 90 22 Connecting Computers o ver Wireless LAN 5.2 C onnecting C omputers ov er Wireles s LAN Using w ireless LAN radio technology you ca n connect multi- ple computers with the FRITZ!Box wirele ssly. Please not e the following before establishing a wireless con- nection between the comput er and the FRITZ!Box: • Wirel ess devi ce A c[...]

Connecting Computers o ver Wireless LAN FRITZ!Box 33 90 23 Establishin g a Wirele ss LAN Connec tion Using WPS The FRITZ!Box supports WPS (Wi-Fi Protected Setup). W ireless devices th at also support WPS can be c onnected with your FRITZ!Box secu rely using this method. All of the necessary wireles s LAN security settings are t ransferred in the pr[...]

FRITZ!Box 33 90 24 Connecting Computers o ver Wireless LAN WPS wi th the PIN Method If your wireles s LAN device supports WPS, but does n ot have a button to start the push method nor any possibility to en- able it in its contro l software, use the PIN method to establish the wireless LAN connection. Y ou can choo se between two methods: • the FR[...]

Connecting Computers o ver Wireless LAN FRITZ!Box 33 90 25 6. Now star t th e control s oftwa re of t he wirel ess LAN de- vice. The pr ogram outputs a PIN for estab lishing a con- nection. 7. Enter this PIN in the FRITZ!Box user interface. 8. Cli c k “ S ta r t W PS ” . The “WLAN” LED on the FRITZ!Bo x flashes slowly , indicating that the [...]

FRITZ!Box 33 90 26 Connecting Computers o ver Wireless LAN T ransferring the W ireless LAN Secu rity Settings Manu ally The wireless LAN security settings for wireles s devices can al- so be transferred m anually . Manual tr ansfer is un avoidable if a wireles s LAN device does not support any methods for transferring the secu rity settings automat[...]

Connecting Computers o ver Wireless LAN FRITZ!Box 33 90 27 values set in the FRITZ!Box. If you ch anged the prec on- figured values in the FRIT Z!Box, then enter these changed v alues in the wireless LAN software . 3. C onfirm your entries using the relev ant button in the us- er interfac e (for instanc e, “OK” or “C onnect”). Now your w ir[...]

FRITZ!Box 33 90 28 Connecting Computers o ver Wireless LAN 7. Clo se the user interface and clear the c onnection be- tween the FRITZ!Box and the c omputer. Remove the net- work cab le (yellow). 8. C onfigure yo ur wireles s LAN device with the secu rity set- tings entered in the FRITZ!Bo x. The wireles s LAN connection between your w ireless devic[...]

The FRITZ!Bo x User Interface FRITZ!Box 33 90 29 6T h e F R I T Z ! B o x U s e r I n t e r f a c e The FRITZ!Bo x has a user interf ace you c an open in a web browser on your com pute r. In the user interfac e you c an set up the FRITZ!Bo x, enable or di sable functions and receive information on the FRITZ!Box and on your con- nections. 6.1 Openin[...]

FRITZ!Box 33 90 30 Overview: Everything at a Glanc e 6.2 Overview: Ev erything at a Glance All important inform ation about the FRITZ!Box i s displa yed di- rectly on the “Overview” page of the FRITZ!Box user interf ace. By clicking the link ed entries or “more. ..” you can jump from this page to the corresponding menus and c onfigure setti[...]

Configu ring FRITZ!Box with the Wiz ards FRITZ!Box 33 90 31 6.3 C onfiguring FRITZ!Box with the Wizards The FRITZ!Box puts a num ber of Wizards at you r disposal to ass ist you in setting up your FRITZ!Box. Y ou will be guided through dialogs and menus step by st ep. Th e Wi za rd s can b e fo un d in t h e “ Wi za r ds ” a r ea of t h e u s er[...]

FRITZ!Box 33 90 32 Saving the FRITZ!Bo x Settings In the advanced view additional settings options appear un- der various menus and command s. The expanded menu items contain network and D SL settings for advanced users and are not required for no rmal FRITZ!Bo x operation. Fas t Switching between the Views The “View” link in the foot er of the[...]

Saving the FRITZ!Bo x Settings FRITZ!Box 33 90 33 Saving, R estoring, Apply ing Settings T o s ave and restore your FRITZ!Bo x settings without a Wizard, use the “System > Backup” menu in the user interfac e. Here you can • save your FRITZ!Box settings on the “Save” tab. • restore all of your s aved settings to the same FRITZ!Bo x on[...]

FRITZ!Box 33 90 34 Saving the FRITZ!Bo x Settings Rest ore Settings 1. Open the “Syst em > Backup” menu. 2. Switch to the “Restore” tab. 3. If you s aved the bac kup fi le with a pa ssword , enter this password in the “P assword” field. The backu p file from another FRITZ!Bo x can be loaded only if the backu p file was protected with[...]

Saving the FRITZ!Bo x Settings FRITZ!Box 33 90 35 6. Select from the list the setting s to be adopted. 7. Clic k “Apply”. The selected settings are loaded to the FRITZ!Box. After the settings have been ap plied, the FRITZ!Box must be restarted . Settings that do not match your FRITZ!Box or which are already c onfigured in your FRITZ!Bo x wil l [...]

FRITZ!Box 33 90 36 Configuring an Internet Connection in the FRITZ!Box 7 C onfiguring an Internet C onnection in the FRITZ!Box Once you ha ve co nne cted th e FR IT Z!B ox to yo ur In ter net con nec tio n, you must configure the Intern et conn ection in the FRITZ!Box user in- terface so that the FRITZ!Bo x can est ablish the c onnection to your In[...]

Internet C onnection for C able FRITZ!Box 33 90 37 C onfiguring an Internet C onnection without the Wiz ard Ch oose this method if the FRITZ!Bo x is connected to a DSL modem or a DSL router , or integrated into an existing net - work. 1. Open the FRITZ!Box user int erface (see page 29 ). 2. On the “Overview” page, se lect the “View: Advanced?[...]

FRITZ!Box 33 90 38 Internet C onnection over LAN 1: FRITZ! Box a s a Rout er 3. Select the setting “Mobile c onnection enabled”. 4. C onfigure the settings for your Internet connection ov er the mobile communications network. For more informa- tion, see the Online Help of the FRITZ!Box. When the mobile c ommunications function i s used, the FRI[...]

Internet C onnection over LAN 1: FRITZ! Box a s a Rout er FRITZ!Box 33 90 39 3. Select the “Internet > Acc ount Inform ation” menu. 4. Select the “Exis ting connection ov er LAN” entry from the “Internet service prov ider” drop-down li st. 5. Clic k “Apply”. The FRITZ!Box i s configur ed as a router and the network rang e is ch a[...]

FRITZ!Box 33 90 40 Surfing the Net 7.5 Surfing the Net 1. Start a web browser on your computer . 2. Enter in the address field the URL of the web page you would like to vis it, for instance avm.d e/e n . The requested Internet page is opened and di splay ed.[...]

Password Protection: Security for the FRITZ!Box FRITZ!Box 33 90 41 8 Pa ssword Pr otection: Secu rity for the FRITZ!Bo x The passw ord protection for the user interf ace is a secu rity featu re of your FRITZ!Bo x. This section desc ri bes how t o use a pas sword for the FRITZ!Box user int erface and why you should use pa ssword protec- tion. For mo[...]

FRITZ!Box 33 90 42 Password Protection: Security for the FRITZ!Box Selecting the Appropriate Pa ssword Prot ection Use the t able below to c ompare the two FRITZ!Bo x login meth- ods and decide which is appr opriate for you: Features FRITZ!Box Password FRITZ!Box User Passw ord One shared pas sword for all users. Every user uses his own password. Ac[...]

A Single FRITZ!Box Ac cess f or All Users FRITZ!Box 33 90 43 Using a Secure Pa ssword Regardl ess of whether you use the FRITZ!Box password or a FRITZ!Box user ac count to log in to you r FRITZ!Box, be su re to use a password that fulfil ls the following crit eria: • Assign a pas sword that’s easy for yo u to remember. • Use a pa ssword with [...]

FRITZ!Box 33 90 44 Individual Acc ess for Each FRITZ!Box User Quick Acc ess to the L ogin Data At the top of the FRITZ!Box u ser interface is a nav igation bar that allo ws users to swit ch between the views of the FRITZ!Box. If you use the FRIT Z!Box password, you will see the entry “Logged in” on the left of the window. Clic k the blue tri an[...]

Individual Acc ess for Each FRITZ!Box User FRITZ!Box 33 90 45 Setting Up FRITZ!Box U sers Y ou can set up as many as 32 user acc ounts in the FRITZ!Box. Setting Up FRITZ!Box U sers with C onfiguration Rights 1. In the FRITZ!Box us er interf ace, open the “Sy stem > FRITZ!Box Users” menu. 2. Clic k the “Add User” button. 3. Enter a name, [...]

FRITZ!Box 33 90 46 Individual Acc ess for Each FRITZ!Box User Setting Up More FRITZ!Box U sers 1. In the FRITZ!Box us er interf ace, open the “Sy stem > FRITZ!Box Users” menu. An alphabetic al list of the FRITZ!Bo x user acc ounts i s dis- played. C lick the button after each list entry to view, change, or delete the corr esponding user acco[...]

Individual Acc ess for Each FRITZ!Box User FRITZ!Box 33 90 47 Rights fo r FRITZ!B ox U sers Read here which c ontents of the FRITZ!Bo x the user can ac- ce ss with which rights. • FRITZ!Box c onfiguration After logging in from the home network, with these rights the user c an open the fritz.b ox or myfritz.box v iew of the FRITZ!Bo x user interfa[...]

FRITZ!Box 33 90 48 Individual Acc ess for Each FRITZ!Box User • The option “ Internet acc ess to the FRITZ!Bo x via HTTPS enabled” i s selected in the “Internet > MyFRITZ! ” menu, or in the “Internet > Permit Ac cess > FRITZ!Bo x Services” menu. When the MyFRITZ! ser vice is enabled this checkmark is set automatically . A FRI[...]

Individual Acc ess for Each FRITZ!Box User FRITZ!Box 33 90 49 Prec onfigured FR ITZ!Box U ser: ftpuser The first time yo u open the overview of user acc ounts under “Sys tem > FRITZ!Box Users”, the user “ftpsuser” i s already listed. This is bec ause the FRITZ!NAS service, in which the s torage media connect ed with the FRITZ!Box are sum[...]

FRITZ!Box 33 90 50 Individual Acc ess for Each FRITZ!Box User • Ch ange e-Mail address Select this ent r y to ass ign a different e-mail addres s to the current user acc ount. • Cha n ge pa ss wo r d Select this entry to change the password of the current user accou nt. • Log o ff Select this entry to leave the FRITZ!Box user interfac e. Log [...]

Forgot Password —What to D o? FRITZ!Box 33 90 51 8.3 Forg ot Pa sswor d—What t o Do? If you ha ve forgotten y our pas sword for the user interfac e, for rea sons of security , you have to restor e the factory settings to your FR IT Z!B ox. This wil l discard al l of your settings . Afterwards you wil l have to recon fig ure your Inte rne t co n[...]

FRITZ!Box 33 90 52 Using the FRITZ!Bo x without a P assword 8.4 Usi ng the FRITZ!Box w ithout a Pa ssword From within the home network you c an operate the FRITZ!Box user interf ace w ithout enabl ing passwo rd protection. This means that ev ery user who acces ses the interface of your FRITZ!Box c an view and change all inf ormation and settings. I[...]

MyFRITZ!: Global Ac cess t o the FRITZ!Box FRITZ!Box 33 90 53 9 My F R I T Z ! : G l o b a l A cce s s t o t h e F R I T Z ! B o x MyFRITZ! is a we b ser vice by A VM, with which you can access your FRITZ!Box fr om anywhere in the world over the Internet, just as if you were at home. Thi s chapter describe s wh at MyFRITZ! does and how to configur [...]

FRITZ!Box 33 90 54 Configuring MyFRITZ! Setting Up a MyFRITZ! Acc ount T o set up a MyFRITZ! ac count, use a co mputer that fulfills the follo wing requirements: • The computer is c onnected with the Internet. • Y o u can access your e-ma il o n th is co mpu te r. Set up the MyFRIT Z! acc ount in the FRITZ!Box user interfac e: 1. Open the FRITZ[...]

Using MyFRIT Z! FRITZ!Box 33 90 55 7. Y ou receive an e-mai l from MyFRITZ! containing a regis- tration link. If poss ible, open the e-mail on the computer on which you began setting up the accou nt. Click the registration link. 8. Y ou are forwarded to the MyFRITZ! web site, where y ou are prompted to read the terms of use and activate the acc oun[...]

FRITZ!Box 33 90 56 Using MyFRIT Z! MyFRI TZ! in the Web Browser 1. Open the myfr itz.net web site . 2. Log in with your e-m ail address and your MyFRITZ! pas s- word. 3. Clic k the “T o My FRITZ!Box” button. 4. T o register w ith your FRITZ!Bo x, enter the data of your FRITZ!Box user ac count. Y ou will be directed to the MyFRITZ! page of y our[...]

Using MyFRIT Z! FRITZ!Box 33 90 57 3. Open the MyFRITZ!App. 4. T o register w ith your FRITZ!Bo x, enter the data of your FRITZ!Box user account. These are your e-mail address or your FRITZ!Box user name plus the corresponding pass- word. Y ou will be directed to the MyFRITZ! page of y our FRITZ!Box. If you have enab led the right to a cc ess FRITZ[...]

FRITZ!Box 33 90 58 Security with MyFRITZ! Muli tple FR ITZ!Box es Y ou can regist er multiple FRITZ!Box es with one M yFRITZ! ac- cou nt . • Every FRITZ!Bo x is regi stered wi th the MyFRITZ! acc ount over its own user interface. From the “Internet > MyFRITZ!” menu, select the setting “Regis ter the FRITZ!Box w ith an existing MyFRITZ! a[...]

Firmw are Update: Updating FRITZ!O S FRITZ!Box 33 90 59 10 Firmwar e Update: Updating FRITZ!O S A VM provides regul ar free updates of the firmware for your FRITZ!Bo x. This software—c alled FRITZ!OS—c on trol s all of the FRITZ!Box fu nc- tions. Firmware updates contain further developm ents of existing FRITZ!Box functions and often also intro[...]

FRITZ!Box 33 90 60 Perfo rming an O nline Up date 10.2 Performing an On line Update With the “Online Update” function you can inst all the current firmware v ersion for your FRITZ! Bo x quick ly and conv eniently . Performing a Firmware Update 1. Open the FRITZ!Box user int erface (see page 29 ). 2. Enable the adv anced view . 3. Select “Sys [...]

Performing a Manual Update FRITZ!Box 33 90 61 10.3 Performing a Manual Updat e In some cases it i s not possible to perform an automatic up- date, for ins tance when the FRIT Z!Bo x is not c onnected to the Internet. Then you ha ve the op tion of per forming a manual firmware u pdate. Downloading the Fi rmware File Before you c an perform a manual [...]

FRITZ!Box 33 90 62 Using the Automatic Se arch for Update s Performing a Firmware Update 1. Open the FRITZ!Box user int erface (see page 29 ). 2. Enable the adv anced view . 3. Select “System > FRITZ!OS Update > Firmware File”. 4. Click the “Save Settings” button to s ave the current set- tings of your FRITZ!Box on you r computer and [...]

Using the Automatic Se arch for Update s FRITZ!Box 33 90 63 Performing a Firmware Update 1. Open the “Overview” page. If an update for y our FRITZ!Box i s found, you will be noti- fied with the message “The latest firmware is not in- stal led: Update?”. 2. Clic k the “Update?” link to inst all the update. 3. In the next window , click ?[...]

FRITZ!Box 33 90 64 FRITZ!Box as an Internet Router 11 FRITZ!Box as an Internet Router The FRITZ!Box c onnects computers in yo ur home network with the In- ternet. This chapter explains the possi bilities presented by using the FRITZ!Box a s an Internet router and how to take advant age of them. 11.1 Pa rental C ontrol: C ontrolling Internet Ac ces [...]

Parental C ontrol: Controlling Internet Acces s FRITZ!Box 33 90 65 Filtering Contents Access to we b si tes wit h i na pp rop ri ate co nte nt can be blo cke d using filters. The following filtering options are av ailab le: • Prevent HT TP queries: Y ou c an prevent HTTPS quer ies. HTTPS is used, for instance, to open Fac ebook, Gmail and online [...]

FRITZ!Box 33 90 66 Parental C ontrol: Controlling Internet Acces s Blocking network applic ations Y ou can list network applications to be blocked for use. For in- stanc e, you can b lock file sharing softw are. C onfiguring P arental C ont rol In the FRITZ!Box 3390 f actory settings, unrestricted u se of the Internet is set by def ault. Parental c[...]

Port Forwarding: Making Computers Ac cess ible from the Internet FRITZ!Box 33 90 67 11.2 Port Forwarding: Making C omputers Acc essib le from the Internet With default settings in the FRITZ!Box, progr ams on your com- puter and LAN cannot be ac cessed from the Internet. For ap- plications lik e online games and file sharing software or serv- er ser[...]

FRITZ!Box 33 90 68 Port Forwarding: Making Computers Ac cess ible from the Internet Setting up port forwarding in the FRITZ!Box • IPv4: Port forwarding for IPv4 is set up in the “Int ernet > Permit Ac cess” me nu, on the “Port Forwarding” pag e. • IPv6: Enable the advanc ed view. Port forwarding for IPv6 is also set up in the “Int [...]

Dynamic DNS: Name instead of IP Addres s FRITZ!Box 33 90 69 3. The FRITZ!Box’s public IPv4 address is dis played on the “Overview” page in the “C onnections” area. 11.3 Dy namic DNS: Name instead of IP Addr ess Dynamic DNS is an Internet ser vice that m akes it poss ible for the FRITZ!Box to remain ac cessi b le from the Internet at all t[...]

FRITZ!Box 33 90 70 Acc ess from the Internet via HTTPS, F TP and FTPS 11.4 Acc ess from the Internet via HTTPS, F TP and FTPS Over the Internet it i s possib le to acce ss the user interfac e and the NAS of the FRITZ !Box ev en from outside the home network.. With a laptop, smartphone or tablet PC you c an con- figure settings in the FRITZ!Box user[...]

Prioritization: Right of W ay for Internet Acc ess FRITZ!Box 33 90 71 • FTPS (FTP over S SL) FTPS is a method for encrypting the FTP protocol. Enable thi s protocol to secure transmis sion over F TP . Enabling HTTPS, FTP and F TPS in the FRITZ!Box 1. Open the FRITZ!Box user int erface (see page 29 ). 2. Enable the adv anced view . 3. Select the ?[...]

FRITZ!Box 33 90 72 Prioritization: Right of W ay for Internet Acc ess • When the Internet co nnection is workin g at full c apacity , the network packets of the applications of this categ ory will al ways be s ent f irst . In this case data from network applications as signed to other categ ories, like “Priori- tized applications”, will be tr[...]

VPN: Remote Ac cess t o the Home Network FRITZ!Box 33 90 73 • If no other network applications are ac tive, then the back ground applic ations receiv e the entire bandwidth. Prioritizat ion Method in the FRITZ!Bo x The following techniques are used in the FRITZ!Box to send data packets according to t heir pr ioritization: • Ch ange in the order[...]

FRITZ!Box 33 90 74 VPN: Remote Ac cess t o the Home Network • The configu ration files f or the VPN connections are c reat - ed usin g a se para te pro gra m. Th e pr og ram is p rovi ded free of charg e and can be downlo aded from the AV M web site . • A free VPN client for individu a l co m pu te rs ca n a l so be downloaded from the A VM web[...]

Freely Selectable DNS Servers FRITZ!Box 33 90 75 to the FRITZ!Box. The VPN parameters in these files can be adjusted manual ly to connect to products by other manufact urers. • The “FRITZ!VPN” VPN Client A VM offers the “FRITZ!VPN” softw are as a VPN client. Both the Wizard and the client can be downloaded free of charge from the VPN Serv[...]

FRITZ!Box 33 90 76 DNSSE C: Security for DNS Queries 11.8 DNS SE C: Security for DNS Queries DNSSE C is shor t fo r Domain N ame System Security Exten- sions. As the name says, this i s an extension of DNS, the do- main nam e s ystem . DNSSE C ensures that both the DNS ser ver and the informa- tion returned by the D NS ser ver are authentic , or ge[...]

IPv6: The New Internet Protocol FRITZ!Box 33 90 77 11.9 IPv6: The N ew Internet Protocol IPv6 stands for Internet protoc ol vers ion 6 and is the succ es- sor to IPv4. The FRITZ!Box su pports the new IPv6 web protocol and c an establis h IPv6 connections: • IPv6 support can be sw itched on in the FRITZ!Box user interfac e. • For simult aneous u[...]

FRITZ!Box 33 90 78 IPv6: The New Internet Protocol IPv6-Capable Servic es in the Internet • FRITZ!NAS acce ss via F TPS • C ompletely closed firew all to protect against unw anted data from the I nter net (S tateful I nspe ctio n Fire wall) • Automatic prov isioning (TR-069) • Time synchronization over NTP (Network Time P rotocol) • Remot[...]

Mobile Network: R eplac e Faulty DSL FRITZ!Box 33 90 79 11.10 Mobile Network: Replace Faulty DS L Internet acc ess over the mobile telephone netw ork can be set up so that the mobile telephone connection i s established automatically whenever the D SL connection f ails. This guar - antees Internet acce ss even when the DS L connection is f ails. A [...]

FRITZ!Box 33 90 80 FRITZ!Box as a Wireles s Acces s Point 12 FR IT Z!B ox as a Wi rel ess A ccess Po in t The FRITZ!Box i s a wireless LAN ac ce s s point for wireless devic es like noteb ooks, ta blets o r smar tpho nes. Th e FRI TZ!B ox can establish wire- less LAN c onnections co mpliant with the fast wireless LAN N sta ndard in two frequency b [...]

Connecting Wireless LAN Dev ices Secur ely with the FRITZ!Box FRITZ!Box 33 90 81 C onne cting Wire less Devices Automatically (WPS) Wireless devic es that support the fast connection method WPS can be c onnected with the FRITZ!Box automatical ly . 1. Start the WPS function of your wireless LAN devic e. Con- sult the documentation of the device t o [...]

FRITZ!Box 33 90 82 Connecting W ireless Devic es with the FRITZ!Box Guest Ac cess 4. Enter the network key of the FRITZ!Bo x. With this, the wireless LAN connection is establis hed. Y our wireles s device is integr ated into your home network and c an use the Internet connec tio n of the FRITZ!Box. 12.2 C onnecting Wireles s Device s with the FRITZ[...]

Switching the Wireles s Radio Network On and Off by Timer FRITZ!Box 33 90 83 Y our guest ’s wireless LAN device can use the In ternet connec- tion of the FRITZ!Box, but h as no acc ess to your home net- work. The guest device does not h ave acc ess to the home net - work. For more information, see the Online Help . 12.3 Switching the W ireless Ra[...]

FRITZ!Box 33 90 84 Extending a Wireless LAN Netw ork Switc hing Wireles s LAN On and Off Y ou can switch the wire less LAN radio network of the FRITZ!Bo x on and off at any time, even when the dev ice is hibernating. • Press the “WLAN” button on the FR ITZ!Box briefly 12.4 Extending a W ireless LAN Network The range of a wireless LAN radio ne[...]

Wireless LAN— Getti ng T echni cal FRITZ!Box 33 90 85 Y ou can configur e a FRITZ!Box as a repe ater by working through the following steps: 1. Open the FRITZ!Box user interfac e. 2. Enable the adv ance view . 3. Select the “WLAN > Repeater” menu and fol low the in- structions displ ayed on the screen. See the Online Help of the FRITZ!Box [...]

FRITZ!Box 33 90 86 Wireless LAN— Getti ng T echni cal IEEE 802.11b With a m aximum thr oughput ra te of 11 Mbit/s, th is is the ol d- est wireless st andard. Older wireles s devices of the firs t gen- eration c an communic ate with the FRITZ!Bo x using 802.11b . However, if the wire less device suppo rts newer standards such as 802.11g, the lates[...]

Wireless LAN— Getti ng T echni cal FRITZ!Box 33 90 87 3. Open “WLAN > Radio Channel” and select which wireles s LAN standards should be used for the 2.4- GHz frequ ency band. For the 5-GHz frequency b and the setting “802.11n+a” is alre ady configured. • Y our FRITZ!Box 3390 can mak e two wireless LAN networks availab le simultaneous[...]

FRITZ!Box 33 90 88 Wireless LAN— Getti ng T echni cal An unused frequency band can be disabled in the FRITZ!Box in order to reduc e energy co nsu mption without losing wire- less LAN connections. 11n, 11g, 11b In your radio netw ork there are only wirele ss device s compatible with on e or all of the fo llow ing stan dards: • 802.11 n • 802.1[...]

Wireless LAN— Getti ng T echni cal FRITZ!Box 33 90 89 The Standard f or Security IEEE 802.11i The WP A2 security mech anism is defined in the IEEE 802.11i standard. WP A2 is an extension of the f amiliar security mech- anism WP A (Wi-Fi Protected Acc ess). The main feat ure of the extens ion of WP A to WP A2 is the AES- C CMP encrypt ion proc ess[...]

FRITZ!Box 33 90 90 Wireless LAN— Getti ng T echni cal In the 2.4-GHz frequency range the Eu ropean regulation au- thorities have design ated 13 channels for wireles s LAN. A channel can have a bandwidth of 20 M Hz (throughput of up to 216 Mbit/s) or 40 MHz (throughput of up to 450 Mbit/s). Ch annels located directly n ext to each other in th e 2.[...]

Wireless LAN— Getti ng T echni cal FRITZ!Box 33 90 91 quired, bef ore occu pyi ng a free c hannel. During this period you cannot reg ister any wireless d evices. The wire less LAN connection is then established autom atically . A prerequis ite for use of the 5-GHz frequency band is that wireles s devic es used in the network support this frequenc[...]

FRITZ!Box 33 90 92 Wireless LAN— Getti ng T echni cal Ban dwi dth In both frequency r anges you c an select between ch annel bandwidths of 20 MHz or 40 MHz (exc eption: channel 140 in the 5-GHz frequency band). The FRITZ!Box initially attempts to select a channel wi th 40 MHz b and wid th . I f th is is n ot pos - sib le due to interferenc e or c[...]

Wireless LAN— Getti ng T echni cal FRITZ!Box 33 90 93 60 5.30 132 5.66 64 5.32 136 5.68 100 5.50 140 5.70 (20 MHz band- width only) 104 5.52 Ch annel Frequency (GHz) C hannel Frequency (GHz)[...]

FRITZ!Box 33 90 94 The FRITZ!Box Home Network 13 The FRITZ!Box Home Network The FRITZ!Box c onnects your network devic es, USB devic es and stor- age devic es in what we cal l a FRIT Z!Box home network. In the home network the FRITZ!Box m akes dat a like imag es, music and videos avail able to all connected users and allow s them to share a printer[...]

The FRITZ!Box Home Network FRITZ!Box 33 90 95 Storage (NAS) The me mory of the FRI TZ!Bo x include s stor age media li ke flash memory and hard driv es connected to the USB ports of the FRITZ!Box. What i s more, the FRITZ!Bo x is equipped w ith integrated inter - nal memory and c an manag e online stor age c onfigured on the ser ve r o f your tel e[...]

FRITZ!Box 33 90 96 Network Device s in the FRITZ!Box Home Netw ork 14 Network Devic es in the FRITZ!Bo x Home Network All network devic es connected with the FRITZ!Box c omprise a network. Ne t wo rk d ev i ces in c lu d e, fo r in st an ce , com p ut e rs , g am e con s ol es a nd smar tph on es. Th e de vices can b e co nn ec ted with the FR ITZ [...]

Network Settings in the FRITZ!Box FRITZ!Box 33 90 97 For each user and each network devic e, you find an entry in the network overview . The columns ha ve the follow ing mean- ings: Ac ces sin g Ne t w or k De vi ce s b y M o us e Cli c k Network devices th at can be reached over the http protocol can be acc essed within the home network with a the[...]

FRITZ!Box 33 90 98 Network Settings in the FRITZ!Box Alway s Assigning the Same IP Addres s The editing mode for network devices includes the setting “Always ass ign this network device the same IP address”. When this setting is enabled for a network devi ce, the DHCP server of the FRITZ!Bo x will a ssign the s ame IP address t o this device ea[...]

Network Settings in the FRITZ!Box FRITZ!Box 33 90 99 IPv4 Settings i n the FRITZ!Box The IPv4 settings of the FRITZ!Bo x are preset upon deli very with the following values: The IP address and the corres pon ding subnet mask yield the followi ng va lues : The follow ing IPv4 addresses cannot be ass igned because they are reserved for certain pu rpo[...]

FRITZ!Box 33 90 100 Network Settings in the FRITZ!Box IPv4 Address in the FRITZ!Bo x Upon delivery the FRITZ!Box is a ssigned the fol lowing IPv4 address: 192.168.178.1 If you would like to ch ange the IPv4 address, plea se read through the following sections. When Does It Make Sense to Chang e the IPv4 Add ress? Y ou should change the IPv4 a ddres[...]

Network Settings in the FRITZ!Box FRITZ!Box 33 90 101 Assigning the IP addresses via the DHCP server ensures th at all of the c omputers co nnected with the FRITZ!B ox are loc ated in the same IP network. Fix ed IP v4 Addresses When the DHCP S erver Is Enabled If you would like to c onfigure fi xed IPv4 addresses on individ- ual computers c onnecte[...]

FRITZ!Box 33 90 102 Network Settings in the FRITZ!Box Ch anging Network Settings 1. Enable the adv anced view in the user int erface. 2. Select the “Home Netw ork > Network ” menu. 3. Select the “Network Settings” page. 4. Clic k the “IPv4 Addresses” or “IPv6 Addresses” button, depending on the addre ss rang e you wou ld like to [...]

Network Settings in the FRITZ!Box FRITZ!Box 33 90 103 IPv6 Settings Click the “IPv6 Addresses” button to configure settings for the IPv6 addresses in the local network. Unique Local Adresses C ommunication within the local network takes place v ia the Unique Loc al Addresses (ULA). If no IPv6 Intern et connection is est ablished, the network de[...]

FRITZ!Box 33 90 104 Obtaining an IP Addr ess Automatic ally Se tt in g U p G u est Acce ss v ia L A N 4 The network port “LAN 4” can be co nfigured as a gue st ac- cess. Guests can then connect their lapt ops to the guest ac - cess w ith a network cable to acc ess the Internet. The guest device does not have ac cess to the home network. Set up [...]

Obtaining an IP Addr ess Automatic ally FRITZ!Box 33 90 105 • In Windows 7 and Windows Vi sta Clic k “Start”, enter “ncpa.cp l” in the search line of the Start menu, and press Enter. Entering “ncpa.cpl” in Windows 7 • In Windows XP Select “Start > Run”, enter “ncp a.cpl” and then click “OK”. C onfigure the settings: 1[...]

FRITZ!Box 33 90 106 Obtaining an IP Addr ess Automatic ally 4. Click “OK” to s ave the settings. 5. Only in Wind ows 8 , Win dow s 7 and Wind ows Vista : En- able the options “O btain an IPv6 address automatically” and “Obtain DNS server address automatical ly” for the Internet Prot ocol V ersion 6 (TCP/IPv6) as wel l. The computer now [...]

Obtaining an IP Addr ess Automatic ally FRITZ!Box 33 90 107 Obtaining an IP Addr ess Autom aticall y in Linux For co mprehensive inform ation and tips on network settings in Linux, see, for example: tldp.org/HO WTO/NET3-4-HOWT O-5.html[...]

FRITZ!Box 33 90 108 USB Device s in the FRITZ!Box Home Netw ork 15 USB Devic es in the FRITZ!Bo x Home Network The FRITZ!Box h as two USB port s to which y ou can connect v arious USB devic es. Al l network devic es in the FRITZ!B ox home netw ork can use these USB devic es jointly and simult aneously . This chapt er describes how to share a printe[...]

Using USB Devices Safely FRITZ!Box 33 90 109 FRITZ!Box (see also: Shar ing a USB Print er on page 111 ). • Y ou can connect a USB hub to the FRITZ!Box and use up to four USB devic es at this hub. Y ou can use USB hubs with or without a separate power supply . W e recommend deploying a USB hub with its own power supply if the USB devic es to be co[...]

FRITZ!Box 33 90 110 Accessing USB Memo ry • configu re a shared pas sword that i s requested ev ery time anyone in your home network acc esses the FRITZ!Bo x and the connected USB stor age media. • configu re various FRITZ!Bo x users. Y ou c an configu re a password for e ach FRITZ!Box user and then specify which connect ed USB storag e media e[...]

Sharing a USB Printer FRITZ!Box 33 90 111 • For acc ess to media dat a like music, im ages and videos avail able on the memory or on storage media of the FRITZ!Box y ou can enab le the FRITZ!Box media server . Suitable pla yback devices lik e T V sets, web radios, smartphone s and the Windows Media Player c an then cal l up the data from the medi[...]

FRITZ!Box 33 90 112 Sharing a USB Printer • the USB printer is equipped with c onvenience fe atures lik e ink level disp lay and you would lik e to use these. • the USB prin ter uses bidirectio nal data exch ange. In oth- er words: Not only does the computer send data to the printer, the printer also sends status mess ages to the computer . Thi[...]

Sharing a USB Printer FRITZ!Box 33 90 113 4. In the “Add a printer” window, select “The printer that I want is n’t listed” and then “Ne xt”. 5. Enable the option “Add a pr in ter using TCP/IP addres s or hostn ame” and click “Next”. 6. Enter “fritz.bo x” in the “Host name or IP addres s”: field. 7. Cli c k “ N e xt ?[...]

FRITZ!Box 33 90 114 Sharing a USB Printer 7. Enter any name you wish in the “Port name” field and click “N ext”. 8. Select the “Custom” option and click “Settings...”. 9. Enable the “Ra w” option. 10. Enter “9100” in the “Port number” field and click “OK”. 11. Clic k “Next” and confirm wi th “Finish” and “C[...]

Sharing a USB Printer FRITZ!Box 33 90 115 8. Clic k “Add”. The USB printer has been c onfigured and c an be used as a network printer. Setting Up a USB Printer in Other Operating Systems • As the port type, select “Raw T CP”. • Enter “9100” as the port. • Enter “fritz.bo x” as the printer n ame. If the printer is not displayed[...]

FRITZ!Box 33 90 116 Sharing a USB Printer C onfiguring a U SB Printer with FRIT Z!Box USB Remote Co n n e c t i o n If you are using an all-in-one de vic e or would like to use the con venience fe atures of a USB printer c onnected to the FRITZ!Box, we rec ommend inst alling the FRITZ!Bo x USB re- mote connection software. Th e FRITZ!Box USB remote[...]

Sharing a USB Printer FRITZ!Box 33 90 117 4. Enab le the USB remote co nne ction for printers and se- lect the option “print ers (includi ng all-in-one print ers)”. For an all-in-one print er with a memory function, also en- able the “USB storage media” option. For an all-in-one printer with a sc anner function, also en - able the “others[...]

FRITZ!Box 33 90 118 FRITZ!NAS: Storage in the Home Network 16 FRITZ!NAS: Storag e in the Home Network With FRITZ!NAS you can di splay the data on the st orage media of your FRITZ!Box in a clearly arrang ed interface. All participants in the FRITZ!Box home network can st art FRITZ!NAS in a web browser and use it as a platform to ac cess music, im ag[...]

Saving Energy with FRITZ!Box FRITZ!Box 33 90 119 17 Saving Energy w ith FRITZ!Box The FRITZ!Box c ombines a variety of devic es in one device: VD SL and ADSL modem, WLAN r outer and media server. Thi s means that y ou generally use much less power with the FRITZ!Box than you would with sever al separate device s. What is more, the FRITZ!Box s aves [...]

FRITZ!Box 33 90 120 Enabling Energy- Saving Mode for USB Hard Drives 17.2 Enab ling Energy- Sav ing Mode for USB Hard Drives In the FRITZ!Bo x you can enab le an en erg y-savin g func tio n for USB hard driv es connected to the FRITZ!Bo x. When the ener- gy-sa ving function i s enabled, co nnected USB hard drive s will be switc hed off when they ar[...]

Help in Ca se of Errors FRITZ!Box 33 90 121 18 He lp in Case of Errors Here you can find as sist ance if no D SL connection i s estab- lished, if the FRITZ!Box cannot be opened, or if erro rs occur with wirel ess LAN con nec tio ns. For more help, see the A VM Knowledg e Base in the Internet: service.av m.de/support/en . 18.1 DS L C onnection Not E[...]

FRITZ!Box 33 90 122 The User Interfac e Does Not Open 18.2 The User Interfac e Does Not Open If the FRITZ!Box user interfac e cannot be opened, this c an have vari ou s cau ses . W ork through the follow ing steps in sequenc e until the error has been r esolved. Ente r ht tp:/ /fr itz .box in the Web Brows er Enter http://fritz.bo x in the web brow[...]

The User Interfac e Does Not Open FRITZ!Box 33 90 123 Internet Explorer 1. Clic k the “Extras” button and select “Internet Options”. 2. On the “General” tab, clic k the “Cle ar History” button. 3. Enable the “T emporary Intern et files” opti on and click “Delete”. Google Ch rome 1. Cli ck t he Ch ro me m en u (“ Cu sto m i[...]

FRITZ!Box 33 90 124 The User Interfac e Does Not Open Internet Explorer 1. Clic k the “Extras” button and select “Internet Options”. 2. Switch to the “C onnections” tab and click the “LAN set- tings” button. 3. If the “Use a proxy server for your LAN” option is en- abled, click “Advanc ed”. Under “Exceptions” enter fritz[...]

Cannot Establish a Wireless LAN C onnection FRITZ!Box 33 90 125 3. Make sure that the c omputer obtains its IP address auto- matically (see page 104 ). 4. Cle ar all other connections between you r FRITZ!Box and other network devices. 5. In the web browser, ent er the address 169.254.1.1 . 6. When the FRITZ!Bo x user interfac e is dis play ed, enab[...]

FRITZ!Box 33 90 126 Wireless LAN Connectio n Inter rupted 5. Clic k “Apply”. 6. Remove the network cable and establish a c onnection via wire less L AN . Entering the C orrect Netw ork Key If you establish the wirele ss connection manually , enter the correct network k ey , which is found in the user interfac e of your FR IT Z!B ox: 1. C onnect[...]

Wireless LAN Connectio n Inter rupted FRITZ!Box 33 90 127 C onfig ure Automatic Radio Channel Selectio n C onfigure automatic selection of the radio ch annel in the FRITZ!Box. Then the FRITZ!Bo x wi ll auto mat icall y s ele ct a ra - dio channel with as little interferenc e as poss ible. 1. Open the FRITZ!Box user int erface (see page 29 ). 2. Sel[...]

FRITZ!Box 33 90 128 T aking FRITZ!Box Out of Operation 19 T aking FRITZ!Bo x Out of Operation In this chapt er you recei ve tips and rec ommendations for taking the FRITZ!Box out of oper ation. 19.1 Re storing Fact ory Settings When the factory settings are restored to the FRITZ!Box, all of the settings in the FRITZ!Box are restored to their condit[...]

Restoring Factory Settings FRITZ!Box 33 90 129 Save D ata from Int ernal Memory 1. Open the FRITZ!Box user interfac e (see Opening the U ser Interfac e on page 29 ). 2. Select “FRITZ!NAS” in th e menu of the FRITZ!Box. The FRITZ!NAS interface i s opened. 3. Cli ck with the mou se to select the dat a you want to sav e. 4. Clic k the “C opy FRI[...]

FRITZ!Box 33 90 130 Uninstalling Supplementar y Software 19.2 Uninst alling Supp lementary Software Additional software f or the FRITZ!Box is av ailable on the web pages of A VM at avm.de/en/downlo ad . If you have inst alled supplementary programs on one or more computer s, uninstall this softwa re using the control panel of your Windows operating[...]

Uninstalling Supplementar y Software FRITZ!Box 33 90 131 Uninstalling Pr ograms in Windows XP 1. Open “start > Cont rol Panel > Add or Remove Progr ams”. Make sure that the “C hange or Remove Programs” but- ton is selected in the c olumn at left. 2. Mark the A VM program y ou want to remove in the list of “Cu rrently instal led prog[...]

FRITZ!Box 33 90 132 T echnical Spec ifications 20 T echnical Specifications Facts wo rt h knowi ng: H ere you will f ind compre hen sive technical data on your FRITZ!Bo x 3390. 20.1 Ports and Interfac es • VDSL -/ADSL modem for use with AD SL/ADSL2/AD SL2+ in acc ordance w ith ITU G.992.1, ITU G.992.3, ITU G.992.5 (Annex B or J) or VDSL2 in ac co[...]

User Interfac e and Display FRITZ!Box 33 90 133 20.3 U ser Interface an d Displ ay • C onfiguration and st atus messag es via a web browser on a con n ect ed com put er • Five LEDs indic ate the condition of the device 20.4 Phys ical Specific ations • Dimensions (W x D x H): ca. 227 x 160 x 56 mm • Supply volt age: 230 V / 50 Hz • Maximum[...]

FRITZ!Box 33 90 134 Cus to me r Se r vi ce 21 C ustomer Servic e Be it product document ation, frequently asked questions, tip s or sup- port: This chapter pre sents information on all important service topics . 21.1 Doc umentati on on the FRITZ!Bo x T o tak e advant age of all comm ands and featu res of your FRITZ!Box, c onsult the fo llowing docu[...]

Feedback on FRITZ!Bo x FRITZ!Box 33 90 135 A VM Knowledg e Base In our A VM Knowledge B ase you c an find answers to your questions and specific solutions to your pr oblems. The A VM Knowledge Ba se is loc ated in the “Service” area of the A VM web site: service.av m.de/support/en 21.3 F eedback on FRITZ!Bo x In various places in the user int e[...]

FRITZ!Box 33 90 136 21.4 As sist ance from the Support T eam Should prob lems with you r FRITZ!Box ari se, we recommend taki ng the following st eps: 1. If you hav e questions about starting operation of your FRITZ!Box, ple ase consult the follow ing chapters again: – Before Y ou Connect the FRITZ!Box from page 11 – C onnecting the FRIT Z!Box f[...]

FRITZ!Box 33 90 137 3. Fill out the form and send i t to AV M by clicking the “Sub- mit support request” button. Our Su ppor t team wil l respond by e-mail a s quickly as poss ible. 21.5 Ma nufact urer’ s W arranty W e offer a manufact urer’s warr anty of 5 years on the hard- ware of this origin al product. The warranty period begins with t[...]

FRITZ!Box 33 90 138 Lega l N ot ice Legal Notic e This documentation and the software it descri bes are protecte d by cop yright. AVM grants the non- exclusiv e right to use th e software, which is supplied exclusi vely in object code format. The licens- ee may create only one copy of the software, which may be used ex clusively for back up use. AV[...]

FRITZ!Box 33 90 139 Declar ation of CE C onformity The manufact urer AVM Gm b H Alt-Moabit 95 D 10559 Berlin Germany herewith decl ares that the product FRITZ!Box 3390 ADSL W LAN router complies w ith the following directiv es: 1999/5/EC R&T TE Directive: Radio E quipment and T elecommunica- tions T erminal Equipm ent 2009/125/EC EU directiv e:[...]

FRITZ!Box 33 90 140 Dispos al Information Dispos al Information In acc ordance w ith European regulations, the FRITZ!Box 3390, as well a s all device s and electronic components con- tained in the pack age, may not be disposed with household waste. Please bring FRITZ!Box 3390 to a c o llection point in y our local community for the dispos al of ele[...]

FRITZ!Box 33 90 141 Dril ling T emplate See the next page for a drilling te mplate. U se the drilling templ ate as a guide to mark the holes needed to mount the FRITZ!Box on a wall. Be sure to print out the page with the drilling templat e in its original siz e, or 100%. Do not enlarg e it, adjust its size, r efor- mat or rescale it in you r printe[...]

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FRITZ!Box 33 90 143 Index A acc ess rule s . . . . . . . . . . . . . . . . . . . . . . 64 advanc ed view . . . . . . . . . . . . . . . . . . . 31 ambient c onditions. . . . . . . . . . . . . . . 13 3 analog ext ension . . . . . . . . . . . . . . . . . . 8 apps MyFRITZ!App . . . . . . . . . . . . . . . . . . 56 autochan nel (wireles s LAN) . . . . .[...]

FRITZ!Box 33 90 144 FRITZ!Box user account configu ring . . . . . . . . . . . . . . . . . . . 44 dis abling . . . . . . . . . . . . . . . . . . . . . 50 forgott en passwo rd . . . . . . . . . . . . 51 ftpuse r . . . . . . . . . . . . . . . . . . . . . . . 49 quick ac ces s . . . . . . . . . . . . . . . . . . 49 rights . . . . . . . . . . . . . . . [...]

FRITZ!Box 33 90 145 M manuf actur er’s warra nty . . . . . . . . . . . 137 media server . . . . . . . . . . . . . . . . . . . . 110 mobile ne twork . . . . . . . . . . . . . 18, 37, 79 MyFRITZ! configu ring . . . . . . . . . . . . . . . . . . . 53 Internet ac ces s . . . . . . . . . . . . . . . . 47 person al cloud service . . . . . . . . . . 53 [...]

FRITZ!Box 33 90 146 software firmware . . . . . . . . . . . . . . . . . . . . . 59 uninst alling . . . . . . . . . . . . . . . . . . 130 standard view . . . . . . . . . . . . . . . . . . . . 31 starting operation , requirements for . . 11 Stick & Su rf . . . . . . . . . . . . . . . . . . . . . . 25 storag e (NAS) . . . . . . . . . . . . . . . .[...]

FRITZ!Box 33 90 147[...]

FRITZ!Box 33 90 148[...]

FRITZ!Box 33 90 149[...]