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BT VP1000 manuel d'utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation BT VP1000 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

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Tout d'abord, le manuel d’utilisation BT VP1000 devrait contenir:
- informations sur les caractéristiques techniques du dispositif BT VP1000
- nom du fabricant et année de fabrication BT VP1000
- instructions d'utilisation, de réglage et d’entretien de l'équipement BT VP1000
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

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Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage BT VP1000 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles BT VP1000 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service BT en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées BT VP1000, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif BT VP1000, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation BT VP1000. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Us e r G u i d e B T HOME MONIT OR VP 1 000 The 24-Hour Security and Reporting System for your Home[...]

  • Page 2

    1 CONTENTS Contents B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Section 1 – Getting Started Introduction 2 Key Features 2 Overview 3 Section 2 – Installing Y our B T Home Monitor VP1000 System Requirements 4 Step 1 – Inside the Box 4 Step 2 – Activating the Control Panel 5 Step 3 – Installing the Wireless Sensors 6 Step 4 [...]

  • Page 3

    2 SECTION 1 S ection 1 – Getting Star ted B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Introduction W elcome to B T Home Monitoring – the 24 hour security and reporting system for your home. The BT Home Monitor VP1000 unites a high quality security system with a monitoring service which will keep you in contact with the status of[...]

  • Page 4

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 3 SECTION 1 Magnetic contact Dummy External Siren Show that your home is protected using the Adhesive Stickers or the optional External Dummy Siren. BT Home Monitoring Reporting Service T elephone Line Fixed line telephone T ext message Email Up to 28 Wireless Sensors can be used with the [...]

  • Page 5

    S ection 2 – Installing Y our B T Home Monitor VP1000 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 This section will give you all the information you need to install the B T Home Monitor VP1000 – within seven easy to follow steps: • Step 1 – Inside The Box. • Step 2 – Activating The Control Panel. • Step 3 – Installin[...]

  • Page 6

    Step 2 - Activating the Control Panel The Control Panel comes with its wall mounting bracket already fixed in place. We recommend that you leave this in position to complete installation and registration. Wall mounting is explained at the end of the installation process. CONNECTING THE POWER Connect one end of the power adapter to the socket at the[...]

  • Page 7

    6 SECTION 2 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Step 3 – Installing the Wireless Sensors L OCA TING THE WIRELESS SENSORS Y our BT Home Monitor VP1000 is pre-programmed for easy installation in your home. This means the wireless sensors are all pre-registered to your Control Panel, and function according to default settings[...]

  • Page 8

    7 SECTION 2 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 INST ALLING THE MAGNETIC CONT ACT Within your package, there is one wireless Magnetic Contact. Its purpose is to detect the opening of a door or a window. The Magnetic Contact has two halves, which are fitted to each side of a door or window. One half is the transmitter and the[...]

  • Page 9

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 MOUNTING USING SCREWS • Remove the cover by unscrewing the closure screw. Fig 7. Fig 7. • Gently pull apart the base from the cover. • Gently bend back the circuit board retainer and detach the circuit board from the base. Avoid excessive handling. • Hold the sensor base against th[...]

  • Page 10

    Position of adhesive for flat wall mounting Position of adhesive for corner mounting Loosen screw and pull the two halves apart Lens B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 T o install the Movement Detector, follow these instructions: ACTIV ATING THE BA TTER Y Fig 8. • Remove front cover using a screwdriver. Fig 8. • Remove [...]

  • Page 11

    • LED • OFF T urns your system off • ST AR Gives a status report • ON T urns your system on fully • ON Home T urns your system on, using the ‘home’ setting B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 MOUNTING USING SCREWS • Remove the front cover using a screwdriver. • Gently loosen the screw in the middle of the c[...]

  • Page 12

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Step 4 – Registering For Y our B T Home Monitoring Account Once the Control Panel and sensors are installed at home, you are ready to link the B T Home Monitor VP1000 reporting system. In order to get your account up and running, you will need to register. 1. T elephone – complete the [...]

  • Page 13

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 These are the default settings as programmed into your Control Panel. W e advise you to accept and continue, and return later if you have personalised any system settings. Y ou can change the settings by overwriting with the new details. (x) Y ou will again be asked to verify your email ad[...]

  • Page 14

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Step 5 – Completing Installation INPUTTING YOUR PROPER TY IDENTIFICA TION NUMBER In the previous step, you will have received your Property ID Number. This should now be input into your B T Home Monitor VP1000 Control Panel. Y ou will need to: PRESS DISPLA Y Until the display shows SY S [...]

  • Page 15

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Step 6 – T esting Y our System 1 PREPARA TION • Make sure all windows and doors are closed and sensors are undisturbed. • The Control Panel should read BT HOME MONIT OR or READ Y. • If the system is NOT READ Y, query the Control Panel by pressing the SHOW / OK button several times.[...]

  • Page 16

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 4 FULL TEST OF WHOLE S YS TEM It is advisable to disable your Internal Siren for this test. T o do this, follow these instructions: PRESS DISPLA Y T wice until the display shows SY S TEM PROFILE. Enter default PIN 2580 (or your new PIN if you have chosen one). Until display shows SY S TEM [...]

  • Page 17

    S ection 3 – Using Y our B T Home Monitor VP1000 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 This section describes the day to day use of the B T Home Monitor VP1000 security and reporting system. The Control Panel Using the Control Panel you can manage all system functions. One set of buttons can be found on the exterior of the p[...]

  • Page 18

    17 SECTION 3 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 The Keyfob The Keyfob lets you switch your system on and off without having to use the Control Panel. Fig 18 Press ON and ON Home together to send an Emergency alert. Press ON and ON Home together to send an Emergency alert. Please be aware that Keyfobs allow your security sys[...]

  • Page 19

    18 SECTION 3 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 User Codes Up to 8 users can be given a unique 4 digit User Code, to turn the system on and off. The Master Code is USER 1 and is the only code which allows access to the System Profile menu. The other 7 users can just access the basic user menu. T o change the user codes, fol[...]

  • Page 20

    19 SECTION 3 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 SWIT CHING ON HOME It is possible to switch your system on when you are at home, to protect people inside the property. T o use this setting, interior sensors would need to be instructed to remain dormant by giving them a HOME response type, while perimeter sensors on doors or[...]

  • Page 21

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 20 SECTION 3 Sensor R esponse T ypes Y our BT Home Monitor VP1000 and sensors are pre-programmed with default settings, as follows: Sensor 1 Front Door Entry Delay 1 Sensor 2 Living Room Home & House Sensor 3 Kitchen Home & House Y ou can re-set these sensors and any additional acc[...]

  • Page 22

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 21 SECTION 3 If you want to change the response type, follow the instructions below: PRESS DISPLA Y Until the display shows SY S TEM PROFILE. Enter your USER PIN – if you have not selected a personal PIN number, this will be the default setting – 2580. Until display shows ADD / DEL SEN[...]

  • Page 23

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 22 SECTION 3 Sensor Alerts INTRUSION SENSORS If an event occurs when the B T Home Monitor VP1000 is switched ON HOUSE or ON HOME the active sensors will trigger an alert. The system will respond in the following manner: • Movement Detectors and Magnetic Contacts will react immediately un[...]

  • Page 24

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 23 SECTION 3 Alert Messages MESSAGES FROM BT HOME MONITORING Each message sent by B T Home Monitoring contains the details of your property and up to the first three recorded events. This message may be read to you over a fixed line telephone, or written in a text message or e-mail. Fig 19[...]

  • Page 25

    24 SECTION 3 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Alarm On and Off Status ONL Y A V AILABLE IF Y OU HAVE AC CESS TO THE INTERNET A special feature of your BT Home Monitor VP1000 allows you to see whether your alarm is switched on or off via your personal online account. This means that whenever you log into your B T Home Moni[...]

  • Page 26

    Remote access Y ou can call in and operate many features of your BT Home Monitor including switching it on and off, leave and pick up messages, and hear a status report of the last 10 events recorded in your home. Dial the number that your BT Home Monitor is connected to and let it ring between 2 and 4 times, then hang up. Call again after 15 secon[...]

  • Page 27

    26 SECTION 3 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Hear a status report Y ou can dial 08704 05 05 04 and listen to a status report of the last 10 events that have occured in the monitored property. • Dial 08704 05 05 04 . • On answer, press 2 • Enter your 6 digit property code to hear the last 10 events, latest first. ?[...]

  • Page 28

    27 SECTION 4 S ection 4 – Panel F unctions B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Y our BT Home Monitor VP1000 has two menu systems: • User Settings – which all users can access. Basic functions can be altered using this menu. • System Profile – which can only be accessed using the Master Code. System Profile is the m[...]

  • Page 29

    28 SECTION 4 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 System Profile Menu The System Profile Menu consists of these options: • Change User Code • T est Ext Siren • Add / Del Sensor • System Settings • Add / Del Keyfob • Comms Settings • Add / Del Keypad • Record Speech • Add / Del Siren • B T Serial Number •[...]

  • Page 30

    SHOW / OK SHOW / OK NEXT B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Add / Delete / Change Sensor Y ou can add up to 28 wireless sensors to the B T Home Monitor VP1000 system. Provided with the package are 3 wireless sensors, and these are pre-programmed to function as soon as the battery is activated. If you would like to add anoth[...]

  • Page 31

    SHOW / OK NEXT SHOW / OK NEXT 0 HOME B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 T o name the room in which the detector is to be located, follow these instructions: PRESS DISPLA Y Display shows S (number): L OCA TION. Y ou need to choose from the following list of locations. Scroll through these options. 1. Attic 17. Hall 2. Back D[...]

  • Page 32

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Y ou may at some point decide you do not wish to use one or more of your wireless sensors. T o delete a sensor from the Control Panel, follow these instructions. PRESS DISPLA Y Until the display shows SY S TEM PROFILE. Enter your MAS TER CODE – if you have not selected a personal PIN num[...]

  • Page 33

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 32 SECTION 4 At the Control Panel, follow these instructions: PRESS DISPLA Y Until the display shows SY S TEM PROFILE. Enter your MAS TER CODE – if you have not selected a personal PIN number, this will be the default setting – 2580. Until the display shows ADD / DEL KEYFOB. Display wi[...]

  • Page 34

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 33 SECTION 4 Add / Delete Keypad The BT Home Monitor Keypad acts as a wireless remote control for your B T Home Monitor VP1000 system. Carry with you around the home to turn your Security System on and off, or change settings, at the touch of a button. As it comes with a wall bracket you c[...]

  • Page 35

    NEXT SHOW / OK NEXT B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 34 SECTION 4 T est Sensors Y ou can complete a diagnostic test on your B T Home Monitor VP1000 sensors using this option. T o do this: PRESS DISPLA Y Until the display shows SY S TEM PROFILE. Enter your MAS TER CODE – if you have not selected a personal PIN number, th[...]

  • Page 36

    35 SECTION 4 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 SIREN ON TIME When your B T Home Monitor VP1000 triggers in response to unwanted activity, the internal siren will sound immediately (unless the detector is on an entry delay). Y ou can choose how long you would like the internal siren to sound for. Choices are in minutes: 1 m[...]

  • Page 37

    36 SECTION 4 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Record Speech The BT Home Monitor VP1000 has a record speech function. If you have a room or location which isn't part of the pre-recorded list, you may record up to 5 phrases or terms which your system can play aloud. T o record a Custom location, access the RECORD SPEEC[...]

  • Page 38

    SECTION 5 S ection 5 – Accessor y F unctions B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Y ou can expand or change the layout of your B T Home Monitor VP1000 system at any time. Add up to 28 wireless sensors, including Smoke Detectors, additional Movement Detectors and Magnetic Contacts. Control the system with up to 2 Keypads and[...]

  • Page 39

    38 SECTION 5 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 SETTING SENSOR RESPONSE TYPES Intruder Alerts Choose any of these response types to monitor for intruders. The sensor can be programmed to sound immediately when triggered, or programmed with a time delay which gives you time to switch the system off on entering your home (i.e[...]

  • Page 40

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Keyfobs and Keypads When adding new Keyfobs or Keypads to your system, you only need to allocate them a number. With Keyfobs, it is important that you make sure the number corresponds to the User Code number on the Control P anel and your personal account. This will ensure your BT Home Mon[...]

  • Page 41

    SHOW / OK SHOW / OK B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 SELECTING THE SENSOR RESPONSE TYPE The Response T ype is the way your sensor will react when triggered. Y ou can change this setting at any time, should you decide you want a different type of response to occur. Note that options 1 to 5 are not 24 hour sensors, meaning [...]

  • Page 42

    NEXT SHOW / OK NEXT SHOW / OK SHOW / OK SHOW / OK 0 OFF 0 HOME NEXT B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 SELECTING A SENSOR SIGNAL Decide if you want the sensor to make a sound when triggered, when the system is switched off. One useful application is to configure a sensor on or near your front door to CHIME when it is opened[...]

  • Page 43

    NEXT SHOW / OK NEXT SHOW / OK SHOW / OK 0 OFF NEXT 0 HOME B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Add / Delete Keyfob ADDING AND NUMBERING A KEYFOB At the Control Panel, follow these instructions: PRESS DISPLA Y Until the display shows SY S TEM PROFILE. Enter your MAS TER CODE – if you have not selected a personal PIN number, [...]

  • Page 44

    NEXT SHOW / OK SHOW / OK NEXT SHOW / OK 0 OFF NEXT 0 HOME B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Add / Delete Keypad ADDING AND NUMBERING A KEYPAD At the Control Panel, follow these instructions: PRESS DISPLA Y Until the display shows SY S TEM PROFILE. Enter your MAS TER CODE – if you have not selected a personal PIN number, [...]

  • Page 45

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Add / Delete Smoke Detector The BT Home Monitor Smoke Detector alerts you if smoke is detected in your home. It will sound a high-pitched alarm to warn anyone inside the property, and send an alert via your B T Home Monitoring system to all your contacts simultaneously. The Smoke Detector [...]

  • Page 46

    S ection 6 – Using An Online Account B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 This section describes the features of your BT Home Monitoring online account. Please note that you must have registered and completed installation of your BT Home Monitor VP1000, using the six installation steps, before you can use all these features[...]

  • Page 47

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Account Details This section contains your account details input at the time of registration. Y ou can update these details at any time by overwriting the information and clicking the UPDA TE button. Account Users The ACCOUNT USER page lists all the people who have access to your BT Home M[...]

  • Page 48

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Event Details If an alarm event is shown in the MONIT OR MY PROPER TY event log, this can be explored further in the EVENT DET AILS section. Select the event you would like to view and check the VIEW FULL ACTIV A TION DET AILS button. This will explain who was contacted, when and what the [...]

  • Page 49

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Locations The LOCA TION section contains details of the sensors set up in your home, and where they are located, so your BT Home Monitor can tell you exactly where an event has occurred. Ensure that the order of the locations on your homepage matches the order they are listed in the BT Hom[...]

  • Page 50

    S ection 7 – Troubleshooting B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 FAQ RECEIVING YOUR BT HOME MONIT OR I have just purchased / received my BT Home Monitor and a part of the equipment is missing. Call BT on 0800 587 8877 and we will assist with whatever elements are missing. If necessary, we may provide you with a new complet[...]

  • Page 51

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 If I use the adhesive tape can I remove Sensors or change the batteries? Y es, the adhesive tape is only affixed to the rear of the wireless Sensors. This means that the covers of all Sensors can be removed in order to replace any batteries. How long do the Control Panel backup batteries h[...]

  • Page 52

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Will my data be safe? B T will protect your data according to the Privacy Policy available at from the B T Helpdesk or www.myhomemonitoring.bt.com Our secure servers ensure the safety of data passed between yourself and our B T Home Monitoring service. Unless otherwise stated, we will only[...]

  • Page 53

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 PROBLEMS WITH THE BT HOME MONITOR SYSTEM My B T Home Monitor Control P anel is displaying an alert I don't understand – what do I do? The BT Home Monitor User Guide contains a complete list of all the possible problems. Please refer to this in the first instance. Or call our helpdes[...]

  • Page 54

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 What happens if a Sensor appears to be malfunctioning? In the first instance, refer to the T roubleshooting information contained in your User Guide. If the problems persist, please call B T’s helpdesk on 0870 240 1979 for further assistance. How do I know if a battery needs changing? If[...]

  • Page 55

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 PROBLEMS WITH THE ONLINE ACC OUNT FOR INTERNET USERS ONL Y I keep getting asked for my password after I am logged in? For security reasons, and to keep your personal data secure, if you log in to your B T Home Monitor online account, but remain inactive for 20 minutes, you will be required[...]

  • Page 56

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 I have an answerphone, will the alerts still get through? Upon activation, the monitoring service will first dial your home. If it encounters an answering machine, you may receive a message or part- message alerting you to the event, and asking you to respond. If you do not reset the Contr[...]

  • Page 57

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Guide T o Alerts The BT Home Monitoring service receives and interprets the messages sent by the sensors in your home. When an event occurs, messages are sent using your telephone line to the BT Home Monitoring system, and will be updated with new information, providing a summary of what h[...]

  • Page 58

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Sensor Response Type Internet and/or Description of Event What Happens T ext Messages Home Burglar Alarm Received when intrusion Y our home is telephoned Home/House ( BA in text message) is detected in your home. first, to guard against a Walk Thru false alarm. If your Entry 1 system is no[...]

  • Page 59

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Sensor Response Type Internet and/or Description of Event What Happens T ext Messages N/A Signal Blocked Received if a sensor The first nominated ( SB in text message) or sensors cannot contact on your list is communicate with the informed. Control Panel. Blocking of signals can sometimes [...]

  • Page 60

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Sensor Response Type Internet and/or Description of Event What Happens T ext Messages N/A Alarm ON Received if you have Online Account updated. opted to receive alerts every time your BT Home Monitor is turned ON. N/A Alarm OFF R eceived if you have Online Account updated. opted to receive[...]

  • Page 61

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 T roubleshooting This table summarises the messages displayed and announced by your Control Panel when it requires attention or has stored an event. If one of these messages occurs, please check and use the suggested action to resolve. If the action does not clear the problem, contact BT H[...]

  • Page 62

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Comms Failure The panel was not able to contact the Check that the number in the panel is B T Home Monitoring Service. correct. The 1st T elephone Number should be 0870 160 1348 and the 2nd should be 0870 160 1349. For instructions how to access this menu, please refer to Section 4. If thi[...]

  • Page 63

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Remote Keypad A keypad has a low battery. Check the Keypad (details will be on Low Battery the panel). Replace the battery. Remote Keypad A Keypad hasn’t communicated with the Check the Keypad (details will be on Inactivity panel for 4 hours. the panel). T ry changing the location of the[...]

  • Page 64

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Support Contact Us T rained B T advisors are on hand to help with a ny issues, questions or requests you may have. T o assist us in giving you the fastest possible service, please use the telephone number most relevant to your query. Sales For information on how to purchase B T Home Monito[...]

  • Page 65

    S ection 8 – General Information B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Product Information Wireless systems are reliable and tested to high standards. However, due to their transmitting power and range, there are some limitations to be considered: • Receivers may be blocked by radio signals occurring on or near operating f[...]

  • Page 66

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Size: 250 x 190 x 44mm (9 13 / 16 x 7 1 / 2 x 1 3 / 4 in) W eight: 905g (2 lb) excluding batteries Colour: Stone MAGNETIC CONT ACT Frequency (MHz): 868.95 T ransmitter’s ID Code: 24-bit digital word, over 16 million combinations, pulse width modulation Overall Message Length: 36 bits Mes[...]

  • Page 67

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Operating T emperature: –10° to 50°C (14° to 122°F) Dimensions: 117 x 65 x 47mm (4 5 / 8 x 2 9 / 16 x 1 7 / 8 in) Colour: Ivory KEYFOB Frequency (MHz): 868.95 Modulation: ASK (ON-OFF keyring) Coding: 28-bit ID, 4-bit function code and 32-bit rolling code Battery: 12V alkaline battery[...]

  • Page 68

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 B T Guarantee Y our BT Home Monitor VP1000 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at B T’s or its agent’s discretion the option to replace the B T Home Monitor VP1000, or any[...]

  • Page 69

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 T erms And Conditions For the conditions of use for BT’s products and services, please refer to B T .com. CONTENTS 1 Interpretation 2 The Service 3 Duration 4 Our Commitment 5 Getting Started 6 Making Sure the Service is Secure 7 Things we May have to Do 8 R epairing Faults in the Servic[...]

  • Page 70

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 equipment that is required to interact with the platform and personal online account. Further details about the Service are included in Annex 1. “Premises” means the location of the Equipment. 2. THE SER VICE The Service is designed to allow you to manage the Premises locally or remote[...]

  • Page 71

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 reasons, and where we need to tell you about this we will give you as much notice as we can. 7.3 W e may give you instructions about health and safety issues when using the Service, or on your use of the Service to ensure the quality of the service we provide to you and other customers and[...]

  • Page 72

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 11. IF YOU BREAK THIS CONTRA CT W e can suspend the Service or end this Contract (or both) at any time: (a) with immediate effect if you materially breach this Contract; (b) with immediate effect if we believe that the Service is being used in a way described in paragraph 10.1or 10.2, even[...]

  • Page 73

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 14.4 Our liability to you in contract, tort (including negligence) or otherwise in relation to this Contract is limited to £5,000 for any one incident or series of related incidents and to £10,000 for all incidents in any period of 12 months. 14.5 Y ou acknowledge and agree that we have [...]

  • Page 74

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 20.3 The provisions of paragraphs 21.1 and 21.2 shall not affect the parties rights or remedies in relation to any fraud or fraudulent misrepresentation. 20.4 A person who is not party to this Contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term [...]

  • Page 75

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 System Requirements, you must have: • A mains 240V power supply for the Equipment. • An active telephone line (the Service is compatible with most forms of residential telephony connection except ISDN2e) Please Note: Monthly monitoring charges will become payable. Call and connection c[...]

  • Page 76

    B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Visit us at www.bt.com Offices worldwide The telecommunications ser vices described in this publication are subject to availability and may be modified from time to time. Ser vices and equipment are provided subject to British Telecommunications plc’s respective standard conditions of [...]