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Compaq 8000 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Compaq 8000. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Compaq 8000 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Compaq 8000 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Compaq 8000 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Compaq 8000
- nom du fabricant et année de fabrication Compaq 8000
- instructions d'utilisation, de réglage et d’entretien de l'équipement Compaq 8000
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Compaq 8000 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Compaq 8000 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Compaq en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Compaq 8000, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Compaq 8000, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Compaq 8000. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    b Gett in g Star ted Compaq Presar io 4 000, 6000, and 8000 Ser ies Computers Document P ar t Number: 274894-001 Marc h 2002 This book helps you get acquai nted with t he fe atures of your computer and pro vides solut ions to pr oblems shoul d the y occur .[...]

  • Page 2

    © 2002 Com paq Infor matio n T echnologies Gro up, L.P . Compaq, th e Compaq lo go, and Presario are trademark s of Com paq Informati on T e chnolog ies Group, L.P . in the United Stat es and other co untries . Microsoft, MS-DOS, Windows, and W indows NT are tradema rks of Mic rosoft Corporation in the United Stat es and oth er countries. Compaq s[...]

  • Page 3

    Getti ng St ar t ed iii Contents 1 Getting Inf ormation an d Updates Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Replacing Pa rts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1– 2 Upgrading th e Com[...]

  • Page 4

    iv Getting Started Conten ts 3 Using the Computer Insertin g and Removing a Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1 Insertin g and Removing a CD or DVD Disc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2 Installi ng Additional Software . . . . . . . . . . . . . . . . . [...]

  • Page 5

    Getti ng St ar t ed 1–1 1 Getting Inf ormation and Updates Inform atio n is a v ailable in se veral form s: prin ted documents, electr onic documen ts on the CD t hat came wi th your compu t er , and the C ompa q W eb sit e. U se t his gu ide as y our first p oin t of refe ren ce, and th en refe r to t he fol lowing doc ume nts: ■ Quick Se tup [...]

  • Page 6

    1–2 Getting Star ted Getting Inf or mation an d Update s Limited W arrant y The wa rra nty deta ils t he Co mpa q co mmi tme nt to r epa ir or rep lace parts d uring t he computer ’ s warranty p eriod and list s import ant Compaq tele phone nu mbers. I n the e vent of a mec hanical pr oblem, contact Compaq, not the r etailer who sold you th e c[...]

  • Page 7

    Getti ng St ar t ed 1–3 Getting Inf or mation and Upd ates Using the Do cumentation Lib rar y CD The Docu mentation Libr ary CD included wit h your computer contain s se veral gui des: ■ H a rd w a re R e f e re n c e G u i d e – Contai ns informat ion speci f ic to your compu ter model . It includ es an illu strat ed quick refere nce to all [...]

  • Page 8

    1–4 Getting Star ted Getting Inf or mation an d Update s Locating Sof tP aq Info rmation Y ou can down load original p roduct dri ver s, the latest u pdates and soft ware fixes (als o known a s So ftP aqs ™ ) b y going to the W eb site compaq.co m/consumersuppor t and c hoosing “Dri ver s & Do w nloads. ” When promp ted, be pre pared to[...]

  • Page 9

    Getti ng St ar t ed 2–1 2 A Look at the Co mputer Fr ont P anel Compon ents The compo nents on the fro nt of y our computer will var y depen ding on the model you purchase d. T ake a loo k at the fo llo wing illust rations to get a cquain ted wit h the fro nt pane l featur es of y our compu ter model. 4000 Ser ies[...]

  • Page 10

    2–2 Getting Star ted A Look at t he Co mput er Fr ont P anel Compone nts - 4000 Series 1 Optical Dr ives Dependin g on your com puter mod el, thi s may be a CD-ROM, CD-RW , or D VD-ROM drive. If a second optical dri ve is not ins talled , a removab le blank bezel is provided. 2 Optic al Dr ive Activ ity Lig hts When li t, ind icates th e optic al[...]

  • Page 11

    Getti ng St ar t ed 2–3 A Look at the Com puter 6000 Ser ies Fr ont P anel Compone nts - 6000 Series 1 Optical Dr ives Dependin g on your com puter mod el, thi s may be a CD-ROM, CD-R W , D VD-ROM, or D VD-R/RW drive. 2 Optic al Dr ive Activ ity Lig hts When li t, ind icates th e optic al dr ive is bein g acces sed. 3 Diskette Dr ive Re ads an d [...]

  • Page 12

    2–4 Getting Star ted A Look at t he Co mput er 8000 Ser ies 8 Diskette Ejec t Button Ejects the dis kette from the d iskette dri ve . 9 P ower Button T ur ns o n the comp uter . T o tur n off th e com puter , use the operat ing sy stem “T u r n Off Co mputer ” comma nd. : Hard Dr ive Activ ity Lig ht When li t, ind icates th e hard dr i v e i[...]

  • Page 13

    Getti ng St ar t ed 2–5 A Look at the Com puter Fr ont P anel Compone nts - 8000 Series 1 Optical Dr ives Dependin g on your com puter mod el, thi s may be a CD-ROM, CD-R W , D VD-ROM, or D VD-R/RW drive. 2 Optic al Dr ive Activ ity Lig hts When li t, ind icates th at the o ptical dr ive is bein g access ed. 3 Diskette Drive Activity Lig ht When [...]

  • Page 14

    2–6 Getting Star ted A Look at t he Co mput er Rear P ane l Componen ts The component s on the rea r of your computer wil l va ry depe nding on the model y ou purch ased. T ake a look at the fol lo wing illust rations t o get acqu ainte d with the r ear panel featur es of yo ur computer model. ✎ Some compo nents ha ve color -coded connect ors t[...]

  • Page 15

    Getti ng St ar t ed 2–7 A Look at the Com puter Rear P anel Components - 4000 Ser ies 1 P ower Cord Conn ector Conne cts the c omputer’s power cord. 2 V oltag e Sel ect Sw itch (a v aila ble on sel ect models) Selec ts 230 volts (f or som e areas of As ia, Afr ic a, A ustrali a, and E urope) or 115 volts ( for Nor th A meri ca, South A mer ica,[...]

  • Page 16

    2–8 Getting Star ted A Look at t he Co mput er 6000 Ser ies Rear P anel Components - 6000 Ser ies 1 V olt age Se lect S wit ch (available on selec t models) Selec ts 230 volts (f or som e areas of As ia, Afr ic a, A ustrali a, and E urope) or 115 volts ( for Nor th A meri ca, South A mer ica, a nd Japan). T his switch may be f actor y set to 230 [...]

  • Page 17

    Getti ng St ar t ed 2–9 A Look at the Com puter 4 USB (Uni v ersal S eria l Bus) Por ts Conne cts USB devices, such as a USB ke ybo ard, mouse, or p ointing d e vice. Th e number of USB po r ts on your computer will var y depending on your model. 5 Ser ial P o r t Conne cts a ser ial p er ipheral device, such as a scanner. 6 V G A Conn ector Conn[...]

  • Page 18

    2–10 Getti ng Star ted A Look at t he Co mput er 8000 Ser ies[...]

  • Page 19

    Getti ng St ar t ed 2–11 A Look at the Com puter Rear P anel Components - 8000 Ser ies 1 P ower Cord Conne ctor Connects the c omputer’s power cord. 2 V olt age Se lect S wit ch (available on selec t models) Selec ts 230 volts (f or som e areas of As ia, Afr ic a, A ustrali a, and E urope) or 115 volts ( for Nor th A meri ca, South A mer ica, a[...]

  • Page 20

    2–12 Getti ng Star ted A Look at t he Co mput er Mouse Compo nents Y our compu ter in cludes a Scroll Mouse, a W irele ss Wheel M ouse, or a USB Optica l Mouse. Th e W ireless Wheel Mouse and USB Op tical Mouse ar e a v ail able with s elect mode ls. ✎ Y our mouse can be customiz ed for a left- handed use r from the Mouse Propert ies dia log bo[...]

  • Page 21

    Getti ng St ar t ed 2–13 A Look at the Com puter Installing the Wireless Wheel Mo use Follow the i nst ructio ns below to in sta ll yo ur wirel ess w hee l mo use (av aila ble on sel ect mode ls o nly ). ✎ Before us ing you r wireles s wheel mo use, re fer to t he Comfor t Guid elin es on the Logi tech W e b sit e at : logite ch.com/cf/s upport[...]

  • Page 22

    2–14 Getti ng Star ted A Look at t he Co mput er Using the Scroll Mouse The mouse direc ts the cursor o n the W indows desktop. Use t he mouse to mov e quickly or eas ily thr ough a doc ument or W eb site. Moving the sc roll wheel on your mous e throu gh a document or W eb site i s f aster th an usin g the s croll bar . Y ou can use th e scro ll [...]

  • Page 23

    Getti ng St ar t ed 2–15 A Look at the Com puter Using the USB Opt ical Mouse The U SB o ptic al mo us e is availabl e with sel ect m ode ls. It pr ovides the same f unctions as the scrol l mouse and wi rele ss wheel mous e exce pt it uses an opt ical se nsor i nstead of a mechanica l ball to deter mi ne th e pos itio n of the curso r on the scre[...]

  • Page 24

    2–16 Getti ng Star ted A Look at t he Co mput er Ke yboard Componen ts Y our comput er includ es a Compaq PS/2 Easy Acc ess K eyboard or a Compaq USB Smart Ca rd K eyboard. The Smar t Card K eyboa rd is av ailable with sel ect models a nd in some r eg ions. Easy Access K eyboar d Components Easy Access Ke yboard Components 1 Funct ion Ke ys P er [...]

  • Page 25

    Getti ng St ar t ed 2–17 A Look at the Com puter Using the Easy Access Buttons The Easy Acc ess But tons make acces sing your f av orite W eb sites, servic es, and a pplic ations ea sier and fas ter . ✎ Se veral Easy Acc ess Buttons are pro gramme d to def ault to an Inte rnet W eb site when pre ssed. Ho wev e r , until you s et up your Interne[...]

  • Page 26

    2–18 Getti ng Star ted A Look at t he Co mput er Easy Access Buttons 1 Instant Int er net Provides your daily star ting point t o the Int er net. It connec ts you to a cu stomi zable W eb page f illed wit h local weather , n ews, spor ts, and fi nancial infor mation. 2 Help T akes you to the Com paq Hel p & Suppo r t Center, which p rovides i[...]

  • Page 27

    Getti ng St ar t ed 2–19 A Look at the Com puter Customizing the Easy Access Buttons All Easy Ac cess Butto ns can b e reprogr ammed to open a ny softwar e applica tion o r data f ile on your hard dri ve, or an y Inter net addr ess. T o reprogram the Eas y Access Buttons, c omplete the follo wing s teps: 1. Double-c lick the ke yboar d icon in th[...]

  • Page 28

    2–20 Getti ng Star ted A Look at t he Co mput er Smart Card Ke yboard Components The Compaq USB Smar t Card K eyboard ( a va ilabl e with sel ect models in some re gions) has the s ame feat ures as t he Easy Access K eyb oard wit h some addit ional Smart Card features . The Smart Ca rd featur es pro vide you with onl ine shoppi ng con venien ce a[...]

  • Page 29

    Getti ng St ar t ed 2–21 A Look at the Com puter Using the Smart Card Feature The S mart Car d fe atu re make s it e asy for you to pur cha se merchandi se online. T o apply for a Smart Car d or use your Smart Ca rd to shop at partic ipati ng onli ne merc hants: 1. Press t he Smar t Card but t o n 1 . This but ton launche s a W e b site with ins [...]

  • Page 30

    2–22 Getti ng Star ted A Look at t he Co mput er[...]

  • Page 31

    Getti ng St ar t ed 3–1 3 Using the Co mputer Inser ting an d Removing a Diskette The d isket te d rive (also k nown a s a fl oppy drive) use s a 3 1 /2" diske tte (or flopp y dis k) to st ore f iles. A diske tte can h old up t o 1.44 MB of data. Once i nformatio n is co pied onto a disk ette, i t remains t here unt il you d elete or ov erwr[...]

  • Page 32

    3–2 Getting Star ted Using the Computer Inser ting an d Removing a CD or D VD Disc Y our comput er may ha v e a CD-R OM, CD-R W , D VD -R OM, and/or D VD-R/R W dri ve, depending on the model you purc hased. ■ The CD-R OM dri ve enables you to read da ta from a CD o r liste n to a music CD. ■ The CD-R W driv e enables yo u to re ad and writ e [...]

  • Page 33

    Getti ng St ar t ed 3–3 Using the Com puter ✎ Make s ure to sto re C D and D VD di scs t hat are n ot i n us e in t heir protect i ve cases . Installing Additional Sof tware Y ou m ay want to pur cha se a nd i nst all a ddi tion al s oftw are. S oft ware can be in stalled from a CD, D VD, diskette, or do wnloaded fr om a We b s i t e . Follow t[...]

  • Page 34

    3–4 Getting Star ted Using the Computer Installi ng Software fr om the Internet If you downloa d so ftwa re fro m a W eb si te, follow the insta lla tion instru ction s tha t are us uall y disp layed on the W eb page. If install ation instru ction s are n ot a vailabl e, comp lete the steps listed here. Ä CA UTION: Bef ore downl oading fi les o [...]

  • Page 35

    Getti ng St ar t ed 3–5 Using the Com puter Customizi ng Y our Computer Interface If you ha ve tr ouble rea ding th e scre en, hearin g sounds, using the ke yboar d, or movi ng the mouse, you can adjust the set tings to make your comput er more accessib le. Y ou can use th e Accessib ility W izard to auto m atical ly adjus t your tex t size, moni[...]

  • Page 36

    3–6 Getting Star ted Using the Computer[...]

  • Page 37

    Getti ng St ar t ed 4–1 4 Internal Computer Compon ents Accessing Intern al Computer Co mponents Follow the pro ced ure s li sted be low to ac ces s th e in tern al c omp one nts for your computer mode l. ✎ F or detai led in struc tions on up gradin g and re placi ng intern al computer c omponents, s ee the H a rd w a re R e f e re n c e G u i [...]

  • Page 38

    4–2 Getting Star ted Internal Comput er Components Å W ARNING: T o red uce t he r isk of pe rs onal i njur y from elec tr ical sho ck and/or hot surf aces , be sure t o disconnect t he pow er cord from the wal l outlet, a nd all ow th e inte rnal system com ponent s to cool bef ore touchin g. 4. Disconnec t all pe ripher al de vice cables from t[...]

  • Page 39

    Getti ng St ar t ed 4–3 Internal Comp uter C omponent s 6000 Ser ies F ollo w the pr ocedur e belo w to acc ess the int ernal components of yo ur 6000 Seri es comput er . Ä CA UTION: Static elec tricity can d amage the elec tronic compone nts of y our co mpute r or opti onal e quipmen t. Bef ore beginnin g these procedu res, ensure tha t y ou ar[...]

  • Page 40

    4–4 Getting Star ted Internal Comput er Components 6. Remov e th e acce ss panel b y loosening t he scre w that secur es the access p anel t o the c omputer cha ssis 1 . Slid e the access pane l back about 1 inc h (2.54 cent imeters) , then l ift it up and of f the unit 2 . Removing the 6000 S eries Access Panel 8000 Ser ies F ollo w the pr ocedu[...]

  • Page 41

    Getti ng St ar t ed 4–5 Internal Comp uter C omponent s Å W ARNING: T o red uce t he r isk of pe rs onal i njur y from elec tr ical sho ck and/or hot surf aces , be sure t o disconnect t he pow er cord from the wal l outlet, a nd all ow th e inte rnal system com ponent s to cool bef ore touchin g. 4. Disconnec t all pe ripher al de vice cables f[...]

  • Page 42

    4–6 Getting Star ted Internal Comput er Components Upgrading o r Replacing C omputer Memor y Complete t he follo wing proced ure to repla ce or add a memory module. Ä CA UTION: When handling a memory module , be careful not to touch any of the contac ts . Doing so ma y damage th e mod ule . ✎ Upgrade the memory in your computer with memory of [...]

  • Page 43

    Getti ng St ar t ed 4–7 Internal Comp uter C omponent s ✎ If you ar e adding a memory modul e, inst all the ne w m odule i nto the socke t nearest the p reinstal led modu le. 3. Align the memory mod ule 1 with the memor y slot. The memory module can be installed i n only one w ay . Match t he notc h on the mod ule wi th t he ta b on th e me mo [...]

  • Page 44

    4–8 Getting Star ted Internal Comput er Components[...]

  • Page 45

    Getti ng St ar t ed 5–1 5 Help & Support This chap ter pr o vides i nformat ion for i denti fying and sol ving common probl ems that may occur wi th your comput er . Y ou can easil y diagnose and sol ve man y computer probl ems on yo ur o wn without contact ing a Compa q Suppor t Special ist. If you ha ve a co mputer p roblem or qu estion, ch[...]

  • Page 46

    5–2 Getting Star ted Help & Support ■ Pre vent unneces sary dat a loss: P rotect yo ur v aluable dat a and system f iles from poss ible d amage by util izing the virus protect ion so ftw are a v ailable on yo ur computer along wi th backing u p import ant da ta and progra ms. ■ Undo harmful or uninte nded changes t o y our system: Y our c[...]

  • Page 47

    Getti ng St ar t ed 5–3 Help & Suppo r t Online Se rvice an d Suppor t F or rapid a ccess to acc urate sol ution s, go to compaq.co m/consumersuppor t . Whether y ou are a no vice or technic al e xpert, kno wledge, in formati on, and ass istance ar e a v ailable when and wher e you ne ed them. ■ Need acces s to dri vers and pr oduct do cume[...]

  • Page 48

    5–4 Getting Star ted Help & Support ■ Help inst alling new periphe rals or softw are a pplicat ions ■ A res olu tion to a ha rdwa re o r so ftwar e pr obl em or er ror ■ T o restore your c omputer a nd undo h armful cha nges ■ Access t o the l atest dr i ver s, updates , and do wnloads If you w ant i nteract i ve h elp or didn’ t f [...]

  • Page 49

    Getti ng St ar t ed 5–5 Help & Suppo r t The Symptom indi cat es th e si gn or wa rni ng m es sage f or th e ty pe o f problem y ou are ha ving. The Pr oblem id entif ies one or more r easons why the s ymptom may ha ve occu rred. Th e Solu tio n describes wha t you shoul d do to t ry to sol ve the pr oblem. ✎ Some of the symptoms l iste d f[...]

  • Page 50

    5–6 Getting Star ted Help & Support CD-ROM, CD-R W , DVD- ROM, or D VD-R/R W Drive Symptom Pr oblem Solution CD-ROM, CD-R W , DV D - R O M , o r DV D - R / R W dri v e cannot read a disc o r takes too long to s tar t. CD has bee n inser ted upside d own. Re-inser t the CD with the label facing up. The D VD-ROM dr ive takes longer t o star t b[...]

  • Page 51

    Getti ng St ar t ed 5–7 Help & Suppo r t Windows does not d etect CD-ROM or D VD-ROM dri v er . 1. On the W indows deskto p , click Start then click Control P anel . The Contr ol Panel window is disp lay ed. 2. Click P erf ormance and Maintenance then click System . 3. Click the Hardware tab then click the Device Manager b utt on . 4. Click t[...]

  • Page 52

    5–8 Getting Star ted Help & Support Diskette Driv e Symptom Pr oblem Solution Unable to read the diskette. A non-forma tted di skette has been inser ted. T o format the diskette: 1. On the W indows deskto p , click Start then click My Computer . Th e My Compu ter window is disp lay ed. 2. Right-cli ck on the 3 1/2 Flop py (A:) ic on. 3. Sele [...]

  • Page 53

    Getti ng St ar t ed 5–9 Help & Suppo r t Diskette dri ve is damaged . Press the Help G button on the ke yboard to access th e Compaq Hel p & Su ppor t Center or r efer to your Limited Warranty for details. Diskette dri ve cannot sav e informati on to th e diskette. Diskette is not form atted. T o format the diskette: 1. On the W indows de[...]

  • Page 54

    5–10 Getti ng Star ted Help & Support Diskette drive canno t read a diskette. Diskette dri ve has failed. Pres s the Help G button on the ke yboard to access th e Compaq Hel p & Su ppor t Center or r efer to your Limited Warranty for details. Diskette is not form atted. T o format the diskette: 1. On the W indows deskto p , click Start th[...]

  • Page 55

    Getti ng St ar t ed 5–11 Help & Suppo r t Hard Dri ve Symptom Pr oblem Solution Computer se ems to be locked up . Program in u se ha s s topped respond ing to comma nds. Attempt th e nor m al Win do ws “T urn Off Comp ut er” proc edu re . If thi s fails , press the Po w e r b utton for f our or mor e second s to tur n off the power . T o [...]

  • Page 56

    5–12 Getti ng Star ted Help & Support Screen saver is enabled. Press any key or move the mouse to make the scr een display vis ible again. Compute r is in Stand By mode. Press t he Pow e r button t o resume fr om Stan d By mode. Displa y (Monitor ) (Continue d) Symptom Pr oblem Solution Hard ware Installation Pr oblems Symptom Pr oblem Soluti[...]

  • Page 57

    Getti ng St ar t ed 5–13 Help & Suppo r t When the s ystem a dvis ed you of changes to the configura tion, you did no t accept t hem. Reboot the c omput er and f ollo w the instructi ons f or accepti ng the change s. A plug an d play board may not aut omatical ly confi gure when added if the d efault configura tion c onflicts wi th other devi[...]

  • Page 58

    5–14 Getti ng Star ted Help & Support Cannot automa tical ly launc h Inter net p rograms. Y ou must log in to your ISP before some programs will star t. Log in to your ISP and launch t he des ired pr ogram. Inter net t akes too long to download Web sites. Modem is not s et up proper ly . V er ify that the cor rect modem sp eed and COM por t a[...]

  • Page 59

    Getti ng St ar t ed 5–15 Help & Suppo r t Po w e r Symptom Pr oblem Solution Compute r will n ot tur n on . Line voltage s elect ion switch is not i n the prop er posi tion f or your region ( 115V/23 0V). Set t he li ne v oltage sele ction s witch to the correc t setting for y our region, or call Compaq T echnica l Sup por t f or assist ance [...]

  • Page 60

    5–16 Getti ng Star ted Help & Support Computer will not s tar t . System files ma y hav e been damaged. Refer to y our Compa q Restore Kit or your Lim ited W ar ranty for details. Wrong m emor y modules were used in the upgrade, or memor y modules were insta lled in t he wro ng loca tion. Reinstal l the o ld memor y to retur n your comp uter [...]

  • Page 61

    Getti ng St ar t ed 5–17 Help & Suppo r t Ke yboard and Scroll Mouse Symptom Pr oblem Solution K eyboar d com mands and typing ar e not reco gnized by the c ompute r . K eyboar d con nector is not proper ly conn ected. 1. On the W indows desktop, click the Start button. 2. Click Tu r n O f f Computer . The T ur n Off Computer dialo g box is d[...]

  • Page 62

    5–18 Getti ng Star ted Help & Support Mouse does not re spond to mov ement o r is too slow . Mouse connect or is not proper ly plugg ed int o the bac k of the c omp uter . Shut down your co mputer using th e keyboard: 1. Press the Ctrl a nd Esc ke ys at the sa me ti me (or press th e Windows logo ke y ) to display the Start menu. 2. Use the u[...]

  • Page 63

    Getti ng St ar t ed 5–19 Help & Suppo r t Mous e will on ly mo v e v er tically or h or izontall y . Mouse roller ball is dir ty . Remove roller ba ll cover from bott om of mo use and clean with m ouse c leaning kit availab le from m ost computer stores. Mouse ne eds r epair . See your Lim ited Warranty booklet for details. Ke yboard and Scro[...]

  • Page 64

    5–20 Getti ng Star ted Help & Support P oor recepti on. Receiver too close to othe r electr ical devices. Place th e recei v er at l east 8 inch es or 20 centi meter s aw a y from oth er el ectr ical devices , such as the computer, the computer monitor , or exter nal storag e de vices. If you are work ing on a metallic surface, tr y tur n ing[...]

  • Page 65

    Getti ng St ar t ed 5–21 Help & Suppo r t Memory Symptom Pr oblem Solution Insuffic ient me mor y message is dis play ed. All mem or y in the compu ter is bein g used by open programs, and memor y is needed f or a desi red t ask. 1. Press the Help G button. 2. Sele ct A djust your star tup re sources to impro ve performance and/or Improve y o[...]

  • Page 66

    5–22 Getti ng Star ted Help & Support[...]

  • Page 67

    Getti ng St ar t ed Index– 1 1394 po rt 2–3 , 2–5 A access pane ls 4000 Seri es 4–2 6000 Seri es 4–4 8000 Seri es 4–5 accessi bili ty 3–5 accesso ries 1–2 applica tion k ey 2–17 arrow ke ys 2–17 audio line-i n conne ctor 2–7 , 2–9 , 2–11 line-o ut connect or 2–7 , 2– 9 , 2–11 trouble shooti ng 5–5 autos cro lling 2[...]

  • Page 68

    Index– 2 Getting Started Inde x front p anel c omponents 4000 Seri es 2–1 6000 Seri es 2–3 8000 Seri es 2–4 functi on keys 2 –16 H hard dri ve activi ty li ght 2–2 , 2–4 , 2–5 trouble shooti ng 5–11 hard ware in stallat ion instru ctions 1–2 problems 5 –12 Hardware Re ference Gu ide 1–3 Help accessi ng 5–3 keyboard button [...]

  • Page 69

    Getti ng St ar t ed Index– 3 Inde x N Network In terface Card (NI C) conne ctor 2–7 , 2–9 , 2–11 numeri c keys 2 –16 O online community of user s 5–3 servic e and support 5–3 shopping 2 –19 , 2–20 optical driv es activi ty li ght 2–2 , 2–3 , 2–5 eject b utton 2–2 , 2–3 , 2–5 locat ing 2–2 , 2–3 , 2–5 trouble shoo[...]

  • Page 70

    Index– 4 Getting Started Inde x Troubles hooting Gui de 1–3 U Universa l Seri al Bus (USB) externa l hub 2–20 locati ng port s 2–2 , 2–4 , 2–5 , 2–7 , 2–9 , 2–11 optical mouse 2– 15 Smart Card Keyboard 2–20 V VGA connecto r 2–7 , 2–9 , 2–11 volta ge s ele ct sw itc h 2– 7 , 2–8 , 2–11 W warr anty info rmati on 1–[...]