D-Link DSL-321B manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation D-Link DSL-321B. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel D-Link DSL-321B ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation D-Link DSL-321B décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation D-Link DSL-321B devrait contenir:
- informations sur les caractéristiques techniques du dispositif D-Link DSL-321B
- nom du fabricant et année de fabrication D-Link DSL-321B
- instructions d'utilisation, de réglage et d’entretien de l'équipement D-Link DSL-321B
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage D-Link DSL-321B ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles D-Link DSL-321B et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service D-Link en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées D-Link DSL-321B, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif D-Link DSL-321B, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation D-Link DSL-321B. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Table of Content D- Link DSL - 321B User Manual 1[...]

  • Page 2

    Table of Content D- Link DSL - 321B User Manual 2 Table of Cont ents P ACKAGE C ONTENTS ........................................................................................... 3 S YSTEM R EQUIREMENTS ...................................................................................... 4 F EATURES ...............................................[...]

  • Page 3

    Section 1 - Product Overview D- Link DSL - 321B User Manual 3 Package Contents • DSL - 321B ADSL Rout er • Power Adapter • One twisted - pair telephone cable used for ADSL conne ct ion • One straight - through Ether net cable • one T AE adapter(Not needed outside Germany) Note: Using a power supply with a diff erent v oltage rating than t[...]

  • Page 4

    Section 1 - Product Overview D- Link DSL - 321B User Manual 4 System Requirements • ADSL I nternet service • Computer with: • 200MHz Processor • 64MB Memory • CD - ROM Drive • Ethernet Adapter with TCP/IP P rot ocol I ns talled • Windows win7/ vista/ XP/2000 • MAC OS • Internet Explorer v6 or later , Fir eFox v1.5 • D- Link Clic[...]

  • Page 5

    Section 1 - Product Overview D- Link DSL - 321B User Manual 5 I ntroduction HIGH - SPEED ADSL2/2+ INTERNET CONNECTION Latest ADSL 2/2+ standards provide Internet transm issi on of up to 24Mbps downstream, 1Mbps up stream. TOT AL SECURITY Firewall protection from Internet att acks, user access control . UL TIMA T E I NTERNET CON NE CT ION The DSL - [...]

  • Page 6

    Section 1 - Product Overview D- Link DSL - 321B User Manual 6 Feature s • DHCP Support - Dynamic Host Configuration Protocol automatically and dynamically ass igns al l LAN IP settings t o each host on your network. This eliminates the need to reconfigure every host whenever c hange s in network topology occur . • Net work Address T ranslation [...]

  • Page 7

    Section 1 - Product Overview D- Link DSL - 321B User Manual 7 Hardware Overview Connections Power insert Use the adapter shipped with the Router to connect to power source Power button Push in to power - on the Router. Push again to power - off the Router Ethernet ports Use the Ethernet ports to connect the Router to your Ethernet LAN or Ethernet d[...]

  • Page 8

    Section 1 - Product Overview D- Link DSL - 321B User Manual 8 Hardware Overview LEDs Pow er Steady green light indicates t he unit is powered on. When the device is powered off this remains dark. DSL Steady green light indicates a valid ADSL connection. This will light af ter the ADSL negotiation process has been settled. A blinking green light ind[...]

  • Page 9

    Section 2 - Ins tallation D- Link DSL - 321B User Manual 9 Installation This section will walk you thr ough the installation process. Placement of the rout er is very important. Do not place the router in an enclosed area such as a closet, cabinet, or in the at t ic or garage. Before you Begin Please read and make sure you understand all the prereq[...]

  • Page 10

    Section 2 - Ins tallation D- Link DSL - 321B User Manual 10 Installation Notes In order to establish a connection to the Internet it will be necessar y t o provide information to the Router t hat will be stored in its memory . For some users, only their account inform ation (Username and Password) is required. For others, var ious p aramet ers that[...]

  • Page 11

    Section 2 - Ins tallation D- Link DSL - 321B User Manual 11 Additional Sof tware It may be necessary to install software on your computer that enables the computer to access the I nternet . Additional software must be installed if you are using the device a simple bridge. For a br idged connect ion, the information needed t o m ak e and maintain th[...]

  • Page 12

    Section 2 - Ins tallation D- Link DSL - 321B User Manual 12 Information you will need from your ADSL service provider Us ername This is the Username used to log on to your ADSL servi ce provider ’ s network. It is commonly in the for m user@isp.co.uk . Y our ADSL service provider uses this to identify your account. Password This is the Password u[...]

  • Page 13

    Section 2 - Ins tallation D- Link DSL - 321B User Manual 13 VPI Most users will not be required to change this setting. The V ir tual Path Identifier (VPI) is used in conjunction with the Virtual Channel Identifier (VCI) to identify the data p ath bet ween your ADSL service provider ’ s network and your com puter . If you are setting up the Route[...]

  • Page 14

    Section 2 - Ins tallation D- Link DSL - 321B User Manual 14 I nformation y ou will need about DSL -321B Username This is the Username needed access t he Rout er ’ s management i nterface. When you attempt t o connect to the device through a web browser you will be prompted to enter this Username. The default Username for the Router is “admin.?[...]

  • Page 15

    Section 2 - Ins tallation D- Link DSL - 321B User Manual 15 Informati on you will need ab out your LAN or computer : Ethernet NIC If your computer has an Ethernet NIC, you can c onnect the DSL - 321B to this Ethernet port using an Et her net cable. Y ou can also us e the Ethernet ports on the DSL - 321B to connect to other computer or Ethernet devi[...]

  • Page 16

    Section 2 - Ins tallation D- Link DSL - 321B User Manual 16 Device Installation The DSL - 321B ADSL Router m aintains two sep arate in terfaces, an Ethernet LAN and an ADSL Int er net (W AN) connection. Carefully consider t he Router ’s location suitable for connectivity for your Ethernet devices. Y ou must have a functioning broadband connect io[...]

  • Page 17

    Section 2 - Ins tallation D- Link DSL - 321B User Manual 17 Fa ctory Reset Button The Router may be reset to t he original factory default settings by using a ballpoint or paperclip to ge ntly push down the reset butt on in the following sequence: 1. Press and hold the reset butt on while the dev ice is po wered off. 2. Turn on the power. 3. Wait f[...]

  • Page 18

    Section 2 - Ins tallation D- Link DSL - 321B User Manual 18 Hub or Switch to Router Connection Connect the Router to an uplink port (MDI - II) on an Ethernet hub or switch with a straight - through cable as show n in t his dia gram. If you wish to reserve the uplink port on the switch or hub for another device, con nect to any on the other MDI- X p[...]

  • Page 19

    Section 3 - Configuration D- Link DSL - 321B User Manual 19 Configuration This section will show you how to conf igur e y our new D - Link ADSL router using t he web - based conf iguration utility . Web- based Configu rat ion Utility Connect to the Router T o conf igure the WAN connection used by t he Router it is firs t necessar y to c ommunicate [...]

  • Page 20

    Section 3 - Configuration D- Link DSL - 321B User Manual 20 SETUP This chapter is concer ned with using your computer to configure the W AN connection. The following chapter describes t he various windows used to configure and monitor the Router including h ow to change IP settings and DHCP server setup. WIZARD ADSL SETUP Click on the Setup W izar [...]

  • Page 21

    Section 3 - Configuration D- Link DSL - 321B User Manual 21 STEP 1: CHANG E YOUR DSL - 321B PASSW ORD The default password is " admin " , in order t o secure your network, please modify the password. Note: Confirm Password must be same as " New Password ". Of course, you can click on the S kip to ignore the step. STEP 2 : SELECT[...]

  • Page 22

    Section 3 - Configuration D- Link DSL - 321B User Manual 22 STEP 2 : Setup Wizard - For PPPoE/PPPoA conne ction Type in the Username and Passw ord (and PPPoE Serv ic e Na m e, if required by your ISP). Click on the Next button to go to the next Setup Wizard window. STEP 3: FINISH Push the FINISH button to use the configuration.[...]

  • Page 23

    Section 3 - Configuration D- Link DSL - 321B User Manual 23 ADSL SETUP T o access the ADS L SETUP (W AN) s ett ings window , click on the ADSL Setup button in the SETUP director y and s elect t he Manual Setup to configure the MANUAL ADSL interface in this page: ADSL SETUP If you want to type connection configur at ion f or various types, please en[...]

  • Page 24

    Section 3 - Configuration D- Link DSL - 321B User Manual 24 For PPPoE/PP Po A connection Type in the Username and Passw ord (and PPPoE Servic e Na m e, if required by your ISP). Type s ervice name which is from your ISP on the Servername option . Choose PPPoE LLC , PPPoE VC - m ux , PPPoA LLC and PPPoA VC - mux . Set MTU value which you want but sh[...]

  • Page 25

    Section 3 - Configuration D- Link DSL - 321B User Manual 25 Set PVC values which are fr om your ISP on VPI / VCI Set Virtu al Circuit to enable mode when you want to use t h is PVC. For ADSL QoS setup, modify Service Categor y according to your ISP ’ s suggestions. Click on the Save Set tings button to use this configuration .[...]

  • Page 26

    Section 3 - Configuration D- Link DSL - 321B User Manual 26 LAN SETUP Y ou can configure the LAN IP address to suit your preference. Many user s will f ind it convenient to use the default sett ings t ogether with DHCP service to manage the IP settings for their private network. The IP address of the Router is t he base addr ess used for DHCP . In [...]

  • Page 27

    Section 3 - Configuration D- Link DSL - 321B User Manual 27 DHCP SER VER SET T I NGS (OPTIONAL) Set the DHCP I P Add r ess Rang e and the default is from 192.168.1.2 t o 192.168.1. 33 . The IP address pool can be up to 253 I P addresses. Set the value hours on the DHCP Lease T ime and the default is 72 hours. DHCP T ABLE The Host Name can help you [...]

  • Page 28

    Section 3 - Configuration D- Link DSL - 321B User Manual 28 TIME The TIME configuration option allows you to conf igure, update, and maintain the correct time on the internal sy st em clock. From this section you can set the time zone that you are in and set the NTP (Network T im e Pr ot oc ol) Ser ver . Daylight Saving can also be conf igured to a[...]

  • Page 29

    Section 3 - Configuration D- Link DSL - 321B User Manual 29 United States you must set November , First , Sunday , at 2:00 A.M . Daylight Saving time ends in the European Union on t he Last Sunday of October. For instance, in Germany you must type 2 because Germany ’ s time zone is 1 hour ahe ad of GMT (GMT+1). Thus , in Germany you must use Marc[...]

  • Page 30

    Section 3 - Configuration D- Link DSL - 321B User Manual 30 P ARENT AL CONTROL Parental Control provides two usef ul tools for restricting Inter net access. Block Websites allows you to quickly creat e a list of all web sites that you wish to stop users from accessing. Time Restrictions allows you to control when clients o r PCs connected to Router[...]

  • Page 31

    Section 3 - Configuration D- Link DSL - 321B User Manual 31 INTERNET A CCESS TIME REST RICTIONS You can have the schedule plan to decide the internet acces s time restriction s.[...]

  • Page 32

    Section 3 - Configuration D- Link DSL - 321B User Manual 32 LOGOUT The LOGOUT p age enables you t o logout of your router configuration and closes t he br owser . T o access the LOGOUT setting window , click on t he Logout button in the SETUP director y LOGOUT Click on the Logout butt on to logout of the router configur ation settings and close the[...]

  • Page 33

    Section 3 - Configuration D- Link DSL - 321B User Manual 33 ADVANCED This chapter include s the more advanced features used for network management and security as well as administrative tools to manage the router , view status and other information used to examine perform anc e and f or troubleshooting. PORT FOR W ARDING Use the PORT FORW ARDING wi[...]

  • Page 34

    Section 3 - Configuration D- Link DSL - 321B User Manual 34 T ype internal start port from Internal St art Port input box. I t shows the start port opened in the PC with the appointed P rivate IP . T ype internal end port from Internal End Port input box. I t shows the end port opened in the PC with the appoi nted Private IP . Select PVC of the por[...]

  • Page 35

    Section 3 - Configuration D- Link DSL - 321B User Manual 35 QOS SETUP Quality of Service Setup can be used to impr ove data flow for different applicat ions by prioritizing the network t raffic based on selected criteria . QOS SETUP Yo u have to define the service ports. For example, V oI P(RTP) is from 700( S ta r t Port ) to 900( End Port ) H.323[...]

  • Page 36

    Section 3 - Configuration D- Link DSL - 321B User Manual 36 L AN QOS RULES CO NFIGURAT ION T ype the policy name on the Name S elect the priority value on the Priority Select the Protocol , ICMP, TCP and UDP. Set the Source IP Range and the Destination I P Range . Set the Source Port Range and the Destination Por t Range . C lick the Add/App ly but[...]

  • Page 37

    Section 3 - Configuration D- Link DSL - 321B User Manual 37 OUTBOUND FIL TER By default, all outgoing I P traffic from the LAN is allowed. The Outbound Filte r allows you to create a filter r ule to block outgoing IP traffic by specifying a filter name and at least one c ondition below. All of the specified condit ions in this filter rule must be s[...]

  • Page 38

    Section 3 - Configuration D- Link DSL - 321B User Manual 38 INBOUND FIL TER By default, all incoming I P traffic from the intern et network is allowed . The Inbound Filter allows you to create a filter rule to filt er incoming IP traffic by specifying a filter name and at least one condition below. All of the specified c onditions in this filter ru[...]

  • Page 39

    Section 3 - Configuration D- Link DSL - 321B User Manual 39 DNS SETUP The DNS is used to resolve the DNS name to IPs. You can type or get automat ically. The Dynamic DNS feature allows you t o host a server (Web, FTP, Game Server, etc...) using a dom ain name that you have purchased ( for example: www.whateveryournam eis.com) with your dynamical ly[...]

  • Page 40

    Section 3 - Configuration D- Link DSL - 321B User Manual 40 DDNS CONFIGURA TION Please enable the Enable D ynamic DNS if you want t o use DDNS . Choose which DDNS web site to use on the Server Ad dress . Type which Host name which you r egist er ed with your DDNS service provider . on the Host Name . Type the username/password on the username/passw[...]

  • Page 41

    Section 3 - Configuration D- Link DSL - 321B User Manual 41 VLAN The Virtual LAN (VLAN) allows you to configure a group of devices on one or more LANs so that they can communicate as if they were attached to the same wire, when in fact they are locat ed on a number of different LAN segments. VLAN GROUP SET TING Select configuring V LAN index from V[...]

  • Page 42

    Section 3 - Configuration D- Link DSL - 321B User Manual 42 VLAN GROU P SUMMARY Present current exist VLAN groups , including Group, I D, VLAN Group Ports, VLAN Tag ged Ports . To remove designate VLAN group, t ick Remove checkbox and click Remove Selected to r emove selected VLAN grou p.[...]

  • Page 43

    Section 3 - Configuration D- Link DSL - 321B User Manual 43 FIREWALL & DMZ The router already prov ides a simple firewall by virt ue of the way NAT works. By default NAT does not r espond to unsolicited incoming request s on a ny port, thereby making your WAN invisible to Internet c yber at tackers. DMZ means ' Demilitar ized Zone'. D[...]

  • Page 44

    Section 3 - Configuration D- Link DSL - 321B User Manual 44 ADV ANCED ADSL The Advanced ADSL settings allow you t o choose which ADSL modulation set tings your modem router will support . D- Link do not recommend that you c hange these settings unless directed t o do so by your ISP. ADVANCED A DSL SETTIN GS Please selec t following ADSL pr ofile to[...]

  • Page 45

    Section 3 - Configuration D- Link DSL - 321B User Manual 45 ADV ANCED LAN These options are for users t hat wish to change the LAN settings. D - Link does not recommend changin g these settings from factory default . Changing these settings may af fect the behavior of your network. UP NP Please select the Enable UPnP when you want to have Universal[...]

  • Page 46

    Section 3 - Configuration D- Link DSL - 321B User Manual 46 REMOTE MANAGEMENT This section allows you to enable/disable remote access to the router from the Internet. Advanced acces s control allows you to configure access via specific services. Most users will not need t o change any of these sett ings. REMOTE MA NAGEMENT SE TTINGS Please enable t[...]

  • Page 47

    Section 3 - Configuration D- Link DSL - 321B User Manual 47 REMOTE AC CESS CONTRO L Please select the Service to enable on LAN or WAN . Please click the Apply Settings button to save the configuration.[...]

  • Page 48

    Section 3 - Configuration D- Link DSL - 321B User Manual 48 TR -069 The WAN management pr otocol TR - 069 allows an Auto - Configur at ion Ser ve r ( ACS) to p erform auto- configuration, provision, collecti on, and diagnostics to this devic e. To access the TR - 069 Configuration window, click on the Network Tools button under t he ADVANCED tab. T[...]

  • Page 49

    Section 3 - Configuration D- Link DSL - 321B User Manual 49 MAINTENANCE Click on the M AINTENANCE tab to reveal the window buttons f or var ious f unctions located in this director y . P ASSWORD The factory default password of this rout er is 'admin'. To help secure your network, D - Link recommends that you should choose a new password. [...]

  • Page 50

    Section 3 - Configuration D- Link DSL - 321B User Manual 50 SA VE/RESTORE SETTINGS Once the router is configured and you can save the co nfiguration settings t o a configuration file on y our hard drive. You also have t he option to load configuration settings, or restore the factory default sett ings. SAVE/RES TORE CONFIGU RATION Please click th e[...]

  • Page 51

    Section 3 - Configuration D- Link DSL - 321B User Manual 51 FIRMW ARE UPDA TE Use the FIRMW ARE UPDA TE window to load the latest firmware for the device. Note that the device configuration settings may return to the factory default settings, so make sure you f irst save the configuration settings with t he SA VE/ RE STORE SETTINGS window descr ibe[...]

  • Page 52

    Section 3 - Configuration D- Link DSL - 321B User Manual 52 DIAGNOSTICS Your router is capable of test ing your DSL connection. The individual tests ar e listed below. If a test displays a fail status, click "Re _ru n Diagn ostics Tests" at the bottom of this page to make sure f ail status is consistent. If the test continues t o fail, cl[...]

  • Page 53

    Section 3 - Configuration D- Link DSL - 321B User Manual 53 SYSTEM LOG The system Log allows you to view the logs t hat have been created . SYSTEM LOG Date/Time : Log date and time M essage : All logged event s will be displayed.[...]

  • Page 54

    Section 3 - Configuration D- Link DSL - 321B User Manual 54 ST A TUS Click on the ST A TUS t ab to reveal the window buttons for various functions located in t his directory . The DEVICE ST A TUS window is the first item i n the S T AT U S directory . Use thes e wind ows t o view system information and monitor per f ormance. DEVICE INFO The Device [...]

  • Page 55

    Section 3 - Configuration D- Link DSL - 321B User Manual 55 INTERNET S TAT U S This window displays WA N inform at ion including ADSL M odulation, Cable S tatus, Virtual Circuit, Connection T ype, Network S tatus, Connection Up T ime, Downstream Line Rate, Upstream Line Rate, MAC address, IP address, Subnet Mask, Default Gateway , and Preferred / A[...]

  • Page 56

    Section 3 - Configuration D- Link DSL - 321B User Manual 56 CONNECTED CLIENTS This feature shows all the cur rently connected LAN computers. CONNECTED DH CP L AN CLI ENTS This window displays all the entiti es which link to the LAN interface and obta ined IP address from DHCP server successfully .[...]

  • Page 57

    Section 3 - Configuration D- Link DSL - 321B User Manual 57 ST A TISTICS This information reflects t he current status of your router. W AN ST A TI ST I CS This window displays all the Recei ve d and T ransmitted packet st atus on the WA N interface. LAN ST A TISTI CS This win dow displays all t he Rec eive d and T ransmitted packet st atus on the [...]

  • Page 58

    Section 3 - Configuration D- Link DSL - 321B User Manual 58 ADSL ST A TISTICS This window displays all the ADSL st atus[...]

  • Page 59

    Section 4 - Troubleshoot ing D- Link DSL - 321B User Manual 59 T roubleshooting This chapter provides solutions to problems t hat can occur dur ing t he installation and ope ration of the DSL - 321B . Read the following descriptions i f you are having problems. (The examples be low are illustrated in Windows® XP . If you have a different operating[...]

  • Page 60

    Section 4 - Troubleshoot ing D- Link DSL - 321B User Manual 60 • Configure your Inter net set t ings: • Go to St art > Settings > Control Panel . Double -click on t he Internet Options Icon. From the Securit y tab, click on the button to restore the settings to their defaults. • Cl ick on the Connection tab and set the dial - up option [...]

  • Page 61

    Appendix A - Networking Bas ic s D- Link DSL - 321B User Manual 61 Networking Basics Check your IP address After you install your new D - Link adapter , by default, the TCP/IP settings should be set to obt ain an IP address from a DHCP server automat ical ly. To verify your IP address, please follow the st eps below. Click on Start > Run . In th[...]

  • Page 62

    Appendix A - Networking Bas ic s D- Link DSL - 321B User Manual 62 Statically Assign an IP address If you are not using a DHCP capable gatew ay/ router, or you need to assign a static I P address, please follow the steps below: Step 1 Windows ® XP - Click on Start > Control Panel > Network Conne ct ions . Windows ® 2000 - From the desktop, [...]

  • Page 63

    Appendix B – Technical Spec ification D- Link DSL - 321B User Manual 63 T echnical S pecif ications ADSL S tandards • ANSI T1.413 Issue 2 • ITU G .992.1 (G .dmt) Annex B • ITU G .992.2 (G .lite ) Annex B • ITU G .994.1 (G .hs) • ITU G .992.5 Anne x B ADSL2 St a ndards • ITU G .992.3 (G .dmt.bis) Annex B • ITU G .992.4 (G .lite.bis) [...]

  • Page 64

    Appendix C – Contacting Techn ic al Support D- Link DSL - 321B User Manual 64 Cont acting T echnical Support Y ou can find software updates and user documentation on the D - Link websites. If you require product support, we encour ag e you to browse our F AQ section on the Web Site before contacting the Support line . We have many F AQ’ s which[...]