Dell 200 manuel d'utilisation
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Un bon manuel d’utilisation
Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Dell 200. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Dell 200 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.
Qu'est ce que le manuel d’utilisation?
Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Dell 200 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.
Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.
Donc, ce qui devrait contenir le manuel parfait?
Tout d'abord, le manuel d’utilisation Dell 200 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Dell 200
- nom du fabricant et année de fabrication Dell 200
- instructions d'utilisation, de réglage et d’entretien de l'équipement Dell 200
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes
Pourquoi nous ne lisons pas les manuels d’utilisation?
Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Dell 200 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Dell 200 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Dell en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Dell 200, comme c’est le cas pour la version papier.
Pourquoi lire le manuel d’utilisation?
Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Dell 200, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.
Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Dell 200. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.
Table des matières du manuel d’utilisation
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www .dell.com | support.dell.com Dell™ V ostro™ 200 Owner’ s Manual – Mini T ower Model DCMF book.book Page 1 Thursday , June 14, 2007 6:23 PM[...]
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Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death. If you purchased[...]
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Contents 3 Contents 1 Finding Information . . . . . . . . . . . . . . . . . 11 2 Setting Up and Using Y our Computer . . . 15 Front View of the Computer . . . . . . . . . . . . . . . 15 Back View of the Computer . . . . . . . . . . . . . . . 18 Back Panel Connectors . . . . . . . . . . . . . . . 20 Installing Y our Computer in an Enclosure . . . . [...]
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4 Contents Power Management Options in Windows XP . . . . . . 35 Standby Mode . . . . . . . . . . . . . . . . . . . 35 Hibernate Mode . . . . . . . . . . . . . . . . . . . 36 Power Options Properties . . . . . . . . . . . . . 37 Power Management Options in Windows Vista . . . . 38 Standby Mode . . . . . . . . . . . . . . . . . . . 39 Hibernate Mode[...]
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Contents 5 Drive Problems . . . . . . . . . . . . . . . . . . . . . . 60 Optical drive problems . . . . . . . . . . . . . . . 61 Hard drive problems . . . . . . . . . . . . . . . . 62 E-Mail, Modem, and Internet Problems . . . . . . . . . 62 Error Messages . . . . . . . . . . . . . . . . . . . . . 65 Keyboard Problems . . . . . . . . . . . . . . . [...]
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6 Contents Video and Monitor Problems . . . . . . . . . . . . . . 79 If the screen is blank . . . . . . . . . . . . . . . . 79 If the screen is difficult to read . . . . . . . . . . . 80 4 T roubleshooting T ools . . . . . . . . . . . . . . 81 Power Lights . . . . . . . . . . . . . . . . . . . . . . . 81 Beep Codes . . . . . . . . . . . . . . . . .[...]
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Contents 7 5 Removing and Installing Parts . . . . . . . 101 Before Y ou Begin . . . . . . . . . . . . . . . . . . . . 101 Recommended T ools . . . . . . . . . . . . . . . . 101 T urning Off Y our Computer . . . . . . . . . . . . . 102 Before W orking Inside Y our Computer . . . . . . . 102 Removing the Computer Cover . . . . . . . . . . . . . 103 [...]
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8 Contents Battery . . . . . . . . . . . . . . . . . . . . . . . . . 150 Replacing the Battery . . . . . . . . . . . . . . . 150 Power Supply . . . . . . . . . . . . . . . . . . . . . 151 Replacing the Power Supply . . . . . . . . . . . 152 I/O Panel . . . . . . . . . . . . . . . . . . . . . . . . 153 Removing the I/O Panel . . . . . . . . . . . . [...]
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Contents 9 Sy stem Setup Options . . . . . . . . . . . . . . . 176 Boot Sequence . . . . . . . . . . . . . . . . . . . 178 Clearing Forgotten Passwords . . . . . . . . . . . . . 180 Clearing CMOS Settings . . . . . . . . . . . . . . . . . 181 Flashing the BIOS . . . . . . . . . . . . . . . . . . . . 182 Cleaning Y our Computer . . . . . . . . . . .[...]
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10 Contents book.book Page 10 Thursd ay, June 14, 2007 6:23 PM[...]
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Finding Information 11 Finding Information NOTE: Some features or media may be optional and ma y not ship with your computer . Some features or media may n ot be available in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find it Here • W arranty information • T erms and Conditions (U.S.[...]
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12 Finding Information • Service T ag and Expr ess Service Code • Microsoft W indows License Label Service T ag and Microsoft ® Windows ® License These labels are located on your computer . • Use the Service T ag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your cal[...]
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Finding Information 13 • Solutions — T roubleshooting hints and tips, articles from technicians, and online courses, frequently ask ed questions • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory , the hard drive, and the operating system • Customer Care — C onta[...]
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14 Finding Information • How to use W indows Vista™ • How to work with programs and files • How to personalize my desktop Windows Help and Support Center 1 T o access W indows Help and Support: • In W indows XP , click Start and click Help and Support . • In W indows Vista™, click the W indows Vista Start button and click Help and Sup[...]
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Setting Up and Using Y our Computer 15 Setting Up and Using Y our Computer Front V iew of the Computer 1 location of Service T ag Use the Service T ag to identify your computer when you access the Dell Support website or call technical support. 2 optical drive Use the optical drive for playing a CD/D VD. 1 2 4 5 7 3 6 8 9 10 11 12 14 13 book.book P[...]
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16 Setting Up and Using Y our Computer 3 optical drive panel This panel covers the optical drive. (Shown in open position) 4 CD/DVD eject button P ress to eject a disk from the optical drive. 5 optional optical drive bay Can contain an optional optical drive. 6 optional CD/DVD eject button P ress to eject a disk from the optional optical drive. 7 F[...]
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Setting Up and Using Y our Computer 17 13 power button, power light P ress the power button to turn on the computer . The light in the center of this button indicates power state. See "Controls and Lights" on page 172 for more information. NOTICE: T o avoid losing data, do not use the power button to turn off the computer . Instead, perfo[...]
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18 Setting Up and Using Y our Computer Back V iew of the Computer 1 power connector Insert the power cable. 2 voltage selector switch Used to select voltage rating. 3 power supply LED Indicates power availabi lity for power supply . 4 back panel connectors Plug USB, audio , and other devices into the appropriate connector . See "Back P anel Co[...]
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Setting Up and Using Y our Computer 19 CAUTION: Ensure that none of the sy stem air vents are blocked. Blocking the vents would cause ser ious thermal problems. 5 card slots Access connectors for any installed PCI and PCI Express car ds. 6 padlock rings P adlock rings ar e for attaching a commercially available theft-deterrent device. The padlock r[...]
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20 Setting Up and Using Y our Computer Back Panel Connectors 1 network activity light Flashes a yellow light when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state. 2 network adapter connector T o attach your computer to a network or broadband d[...]
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Setting Up and Using Y our Computer 21 4 center/subwoofer connector Use the orange connector to attach a speaker to a Low F requency Effects (LFE) au dio channel. LFE audio channel is found in digital surround sound audio schemes that carries only low frequency information of 80 Hz and below . The LFE channel drives a subwoofer to provide extr emel[...]
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22 Setting Up and Using Y our Computer Installing Y our Computer in an Enclosure Installing your computer in an enclosure can r estrict the airflow and impact your computer ’s performance, possibly causing it to overheat. F ollow the guidelines below when installing your computer in an enclosure: NOTICE: The operating temperature specifications i[...]
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Setting Up and Using Y our Computer 23 • Do not install your computer in an en closure that does not allow airflow . Restricting the airflow impacts your computer ’s performance, possibly causing it to overheat. book.book Page 23 Thursd ay, June 14, 2007 6:23 PM[...]
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24 Setting Up and Using Y our Computer Setting Up a Printer NOTICE: Complete the operating sy stem setup b efore you connect a printer to the computer . See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer . • L oad paper and insta[...]
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Setting Up and Using Y our Computer 25 3 T urn on the printer and then turn on the computer . 4 Depending on your computer ’s operat ing system, a printer wizard may be available to help you install the printer driver: In W indows ® XP , click Start → P rinters and F axes → Add a printer to start the Add P rinter Wizar d. In W indows Vista?[...]
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26 Setting Up and Using Y our Computer Playing CDs and DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the comp uter when you are playing CDs or DVDs. 1 P ress the eject button on the front of the drive. 2 Place the disc, label side up, in the[...]
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Setting Up and Using Y our Computer 27 A D VD player includes the following basic buttons: F or more information on playing CDs or D VDs, click Help on the CD or D VD player (if available). Adjusting the V olume NOTE: When the speakers are mu ted, you do not hear the CD or DVD playing. 1 Open the V olume Control window . 2 Click and drag the bar in[...]
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28 Setting Up and Using Y our Computer 3 Under Screen resolution , click and drag the bar to reduce the r esolution setting. 4 In the drop-down menu under Color quality , click Medium (16 bit) and click OK . Wi n do w s Vi st a 1 Start , click Control P anel , and then click Appearance and P ersonalization . 2 Under P ersonalization , click Adjust [...]
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Setting Up and Using Y our Computer 29 NOTE: Most commercial DVDs have copyri ght protection and ca nnot be copied using Roxio Creator Plus. 1 Open Roxio Creator Plus. 2 Under the Copy tab, click Disc Copy . 3 T o copy the CD or D VD: • If you have one CD/DVD drive , ensure that the settings ar e correct, and then click Disc Copy . The computer r[...]
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30 Setting Up and Using Y our Computer CD-Writable Drives DVD-Writable Drives Helpful T ips • After you start Roxio Creator Plus and open a Creator project, you can use Microsoft ® W indows ® Explorer to drag and dr op files to a CD-R or CD-R W . • Use CD-Rs to burn music CDs that you want to play in regular ster eos. CD-R Ws may not play in [...]
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Setting Up and Using Y our Computer 31 • Do not burn a blank CD-R or CD-RW to its maximum capacity ; for example, do not copy a 650-MB file to a blank 650-MB CD. The CD-R W drive needs 1–2 MB of blank space to finalize the recor ding. • Use a blank CD-RW to practice CD r e cording until you ar e familiar with CD recor ding techniques. If you [...]
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32 Setting Up and Using Y our Computer 1 xD-Picture Card and SmartMedia (SMC) 2 CompactFlash T ype I and II (CF I/II) and MicroDrive Card 3 Memory Stick (MS/MS Pro) 4 SecureDigital Card (SD)/ MultiMediaCard (MMC) 1 3 4 2 book.book Page 32 Thursd ay, June 14, 2007 6:23 PM[...]
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Setting Up and Using Y our Computer 33 T o use the Media Card Reader : 1 Check the media or card to determin e the proper orientation for insertion. 2 Slide the media or card into the a ppropriate slot until it is completely seated in the connector . If you encounter resistance, do not fo rce the media or car d. Check the card orientation and try a[...]
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34 Setting Up and Using Y our Computer Connecting One Monitor With a VG A Connector and One Monitor With a DVI Connector 1 F ollow the procedures in "Befor e Y ou Begin" on page 101. 2 Connect the VGA connector on the mo nitor to the VGA (blue) connector on the back of the computer . 3 Connect the D VI connector on the other monitor to th[...]
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Setting Up and Using Y our Computer 35 3 Connect the other end of the S-video cable to the S-video input connector on your TV . 4 Connect the VGA or D VI monitor . Changing the Display Settings 1 After you connect the monitor(s) or TV , turn on the computer . The Microsoft ® W indows ® desktop displays on the primary monitor . 2 Enable clone mode[...]
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36 Setting Up and Using Y our Computer T o set standby mode to automaticall y activate after a defined period of inactivity : 1 Click Start → Control P anel → Pick a category → P erformance and Maintenance . 2 Under or pick a Control P anel icon , click P ower Options . T o immediately activate standby mode without a period of inactivity , cl[...]
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Setting Up and Using Y our Computer 37 Power Options Properties Define your standby mode settings, hib ernate mode settings, and other power settings in the P ower Options P roperties window . T o access the P ower Options P roperties window: 1 Click Start → Control P anel → Pick a category → P erformance and Maintenance . 2 Under or pick a C[...]
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38 Setting Up and Using Y our Computer If you want to change the default se ttings for a scheme, click the drop-down menu in the T urn off monitor , T urn off hard disks , System stand by , or System hibernates field, and then select a time -out from the displayed list. Changing the time-out for a scheme fi eld permanently changes the default setti[...]
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Setting Up and Using Y our Computer 39 When the computer exits from a pow er conservation mode (Standby or Hibernate), the W indows desktop is restor e d to the state it was in before it entered the mode. W indows Vista has thr ee main defa ult power management modes: • Balanced • P ower Saver • High P erformance Dell has added a fourth, Dell[...]
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40 Setting Up and Using Y our Computer Hibernate Mode Hibernate mode conserves power by copyin g system data to a reserved ar ea on the hard drive and then completely turning off the computer . When the computer exits from hibernate mode, the de sktop is r estored to the state it was in before it enter ed hibernate mode. Windows V ista may mask Hib[...]
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Setting Up and Using Y our Computer 41 T o change the default settings for a plan: 1 Click Start → Control P anel → System and Maintenance . 2 Under System and Maintenance , click P ower Options . In the P ower Options window , click Change Plan Settings to change settings such as: • Require a password on wak eup. • Choose what power button[...]
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42 Setting Up and Using Y our Computer About RAID Configurations This section provides an overview of the R AID configuration that you might have selected when you purchased your computer . Although several RAID configurations are available, Dell offe rs only R AID level 1 for its V ostro computers. A R A ID level 1 configurati on is recommended fo[...]
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Setting Up and Using Y our Computer 43 If a drive failure occurs, subsequent r ead and write operations are directed to the surviving drive. A replacement drive can then be r ebuilt using the data from the surviving drive. Also , because da ta is duplicated on both drives, two 120-GB R AID level 1 drives collectively have a maximum of 120-GB on whi[...]
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44 Setting Up and Using Y our Computer Configuring for RAID Using the Intel ® Option ROM Utility NOTE: Although any size drives may be used to create a RAID configuration using the Intel Option ROM utility , ideally the drives should be of equal size. In a RAID level 1 configuration, the size of the array will be the smaller of the two disks used.[...]
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Setting Up and Using Y our Computer 45 2 Use the up- and down-arrow keys to highlight Delete R AID V olume , and press <Enter>. 3 Use the up- and down-arrow keys to highlight the R AID volume you want to delete, and press <Delete>. 4 P ress <y> to confirm the deletion of the R AID volume. 5 P ress <Esc> to exit the Intel Opt[...]
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46 Setting Up and Using Y our Computer 3 On the Actions menu, select Create RAID V olume to launch the Create R AID V olume W izard. 4 Click Next at the first screen. 5 Confirm the volume name, select RA ID 1 as the R AID level, and then click Next to continue. 6 On the Select V olume L ocation screen, click the first har d drive you want to use to[...]
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Setting Up and Using Y our Computer 47 Migrating to a RAID 1 V olume 1 Set your computer to R AID-enabled mode (see "Setting Y our Computer to R AID-Enabled Mode" on page 43). 2 In W indows XP , click Start → All P rograms → Intel ® Matrix Storage Manager → Intel Matrix Storage Console to launch the Intel ® Storage Utility . In W [...]
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48 Setting Up and Using Y our Computer When a member of the R A ID 1 array is broken, the computer automatically rebuilds the mirror array using the sp ar e hard drive as the broken member ’s replacement. T o Mark a Drive as a Spare Hard Drive: 1 In W indows XP , click Start → All P rograms → Intel ® Matrix Storage Manager → Intel Matrix S[...]
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Setting Up and Using Y our Computer 49 T ransferring Information to a New Computer Y ou can use your operating system "wizards" to help you transfer files and other data from one computer to another—for example, from an old computer to a new computer . F or instructions, see the following section that corresponds to the operating system[...]
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50 Setting Up and Using Y our Computer Running the Files and Settings T ransfer Wi zard With the Operating Sy stem Media NOTE: This procedure requires the Operating Sy stem media. This media is opt ional and may not be included with certain computers. T o prepare a new computer for the file transfer : 1 Open the F iles and Settings T ransfer W izar[...]
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Setting Up and Using Y our Computer 51 T o transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer , click Next . 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next . The wizard r eads the collected files a nd settings and [...]
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52 Setting Up and Using Y our Computer 3 In the Open field on the Run window , browse to the path for fastwiz (on the appropriate removable media) and click OK . 4 On the F iles and Settings T ransfer Wizard welcome screen, click Next . 5 On the Which computer is this? screen, click Old Computer → Next . 6 On the Select a transfer method screen, [...]
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Setting Up and Using Y our Computer 53 T ransferring Information Using Windows Vista The W indows Vista operating system prov ides the Easy T ransfer wizard to move data from a source computer to a new computer . Y ou can transfer data, such as: • User account • F iles and folders • Program settings • Internet settings and favorites • E-m[...]
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54 Setting Up and Using Y our Computer Network Setup Wizard The Microsoft W indows operating system provides a Network Setup W izard to guide you through the process of sh aring files, printers, or an Internet connection between computers in a home or small office. Wi n do w s X P 1 Click Start , point to All P rograms → Accessories → Communica[...]
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Setting Up and Using Y our Computer 55 2 On the Network dialog screen, click Network and Sharing Center . NOTE: This screen also provides links to "Add a Printer" and to "Add a Wireless Device" (if available). 3 On the Network and Sharing Center screen, click Set up a connection or network . 4 Choose the task most appropriate fo[...]
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56 Setting Up and Using Y our Computer Setting Up Y our Internet Connection T o set up an Internet connection wi th a provided ISP desktop shortcut: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the W indows Vista ™ desktop. 3 F ollow the instructions on the screen to complete the setup. If you do not[...]
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Setting Up and Using Y our Computer 57 NOTE: If you do not know which type of conn ection to select, contact your ISP . 7 Use the setup information provided by your ISP to complete the setup. W indows Vista 1 Save and close any open files, and exit any open programs. 2 Click Start → Control P anel → Connect to the Internet . The Connect to the [...]
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58 Setting Up and Using Y our Computer book.book Page 58 Thursd ay, June 14, 2007 6:23 PM[...]
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Solving Problems 59 Solving Problems CAUTION: Some of the parts described in this chapter may be replaceable by a certified service technician only and are not customer replaceable. T roubleshooting T ips F ollow these tips when you troubleshoot your computer: • If you added or removed a part befo re the problem started, r eview the installation [...]
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60 Solving Problems Drive Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . E NSURE THAT M ICROSOFT ® W INDOWS ® RECOGNIZES THE DRIVE — W indows XP • Click Start and click My Computer . Wi nd o w s Vi st a ™ • Click the W indows Vista Start button a[...]
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Solving Problems 61 Optical drive problems NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regi ons worldwide and differe nt disc formats, not all DVD titles work in all DVD drives. Problems writing to a CD/DVD-RW drive A DJUST THE W I[...]
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62 Solving Problems Hard drive problems E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . NOTE: Connect the modem to an analog telephone jack only . The modem does not operate while it is connected to a digi tal telephone network. [...]
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Solving Problems 63 C HECK THE TELEPHONE LINE CONNECTION C HECK THE TELEPHONE JACK C ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK U SE A DIFFERENT TELEPHONE LINE — • V erify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a c onnector -shaped icon next to it.) • Ensure that you feel[...]
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64 Solving Problems V ERIFY THAT THE MODEM IS COMMUNICATING WITH W INDOWS — W indows XP 1 Click Start → Control P anel → P rinters and Other Hardware → Phone and Modem Options → Modems . 2 Click the COM port for your modem → P roperties → Diagnostics → Query Modem to verify that the modem is communicating with W indows. If all comma[...]
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Solving Problems 65 Error Messages If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS : / : * ? “ < > | — Do not use these characters in filenames. A REQUIRED .DLL FILE WAS NOT FOUND — The prog[...]
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66 Solving Problems Keyboard Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . O PERATING SY STEM NOT FOUND — Contact Dell (see "Contacting Dell" on page 187). C HECK THE KEYBOARD CABLE — • Ensure that the k eyboard cable is firmly connected t[...]
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Solving Problems 67 Lockups and Software Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . The computer does not start up The computer stops responding NOTICE: Y ou might lose data if you are unab le to perform an operating sy stem shutdown. A program stops r[...]
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68 Solving Problems A program is designed for an earlier Microsoft ® Windows ® operating sy stem A solid blue screen appears R UN THE P ROGRAM C OMPATIBILITY W IZARD — W indows XP The P r ogram Compatibility W izard configur es a program so that it runs in an environment similar to non- XP operating system environments. 1 Click Start → All P [...]
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Solving Problems 69 Other software problems C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible wi th the operating system installed on your computer . • Ensure that your computer meets the mi nimum har dware re quirements needed to run the software. [...]
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70 Solving Problems Media Card Reader Problems N O DRIVE LETTER IS ASSIGNED — When W indows detects the Media Card Reader , the device is automatically assigned a drive letter as the next logical dr ive after all other physical drives in the system. If the next logical drive after th e physical drives is mapped to a network drive, W indows does n[...]
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Solving Problems 71 Memory Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . F LEX B AY DEVICE IS D ISABLED — There is a FlexBay disable option in the BIOS setup that appears only when the FlexBay device is installed. If the Fle xBay de vice is physically i[...]
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72 Solving Problems Mouse Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . C LEAN THE MOUSE — See "Mouse" on page 183 for in structions on cleaning the mouse. C HECK THE MOUSE CABLE — 1 Remove mouse extension cables, if used, an d connect the m[...]
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Solving Problems 73 Network Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . R EINSTALL THE MOUSE DRIVER — See "Reinstalling Drivers and Utilities" on page 90. R UN THE H ARDWARE T ROUBLESHOOTER — See "Restoring Y our Operating System"[...]
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74 Solving Problems Power Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . I F THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving power . • Reseat the power cable into both the powe r connector on the back of the computer and [...]
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Solving Problems 75 Printer Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . NOTE: If you need technical assistance for your printer , contac t the printer’ s manufacturer . E LIMINATE INTERFERENCE — Some possible causes of interference ar e: • P ower [...]
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76 Solving Problems Scanner Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . NOTE: If you need technical a ssistance for your scanne r , contact the scanner’ s manufacturer . V ERIFY THAT THE PRINTER IS RECOGNIZED BY W INDOWS — W indows XP 1 Click Start [...]
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Solving Problems 77 Sound and Speaker Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . No sound from speakers NOTE: The volume control in some MP3 pl ayers overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that yo u did no[...]
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Page 78
78 Solving Problems No sound from headphones E NSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the setup diagram supplied with the speakers. If your speak ers have volume controls, adjust the volume, bass, or tr eble to eliminate distortion. A DJUST THE W INDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower [...]
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Page 79
Solving Problems 79 V ideo and Monitor Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . NOTE: See the monitor documentation for troubleshooting procedures. If the screen is blank E NSURE THAT THE CORRECT AUDIO SOLUTION IS ENABLED IN THE BIOS SETUP PROGRAM ?[...]
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Page 80
80 Solving Problems If the screen is difficult to read C HECK THE MONITOR SETTINGS — See the monitor documentation for instructions on adjusting the contrast an d brightness, demagnetizing (degaussing) the monitor , and running the monitor self-test. M OVE THE SUBWOOFER AWAY FROM THE MONITOR — If your speaker system includes a subwoofer , ensur[...]
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T roubleshooting T ools 81 T roubleshooting T ools Power Lights CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . The power button light (b i-color LED) located on the front of the computer illuminates and blinks or remains solid to indicate differ ent states: • If [...]
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Page 82
82 T r oubleshooting T ool s • If the power light is blinking amber , the computer is r eceiving electrical power , a device might be malfun ctioning or incorrectly installed. – Remove and then reinstall the memory modules (see "Memory" on page 111). – Remove and then reinstall any car d s (see "Cards" on page 115). – Re[...]
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Page 83
T roubleshooting T ools 83 Code (repetitive short beeps) Description Suggested Remedy 1 BIOS checksum failure. P ossible motherboard fa ilure. Contact Dell. 2 No memory modules are detected If you have two or more memory modules installed, remove the modules, reinstall one module (see "Installing Memory" on page 113), and then restart the[...]
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Page 84
84 T r oubleshooting T ool s Sy stem Messages NOTE: If the message you received is not listed in the table, see the documentation for either the operating sy stem or the pr ogram that was running when the message appeared. A LERT ! P REVIOUS ATTEMPTS AT BOOTING THIS SY STEM HAVE FAILED AT CHECKPOINT [ NNNN ]. F OR HELP IN RESOLVING THIS PROBLEM , P[...]
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Page 85
T roubleshooting T ools 85 N O BOOT DEVICE AVAILABLE — No bootable partition on hard drive, no bootable floppy in floppy driver , the hard drive or floppy cable is loose, or no bootable device exists. • If the floppy drive is your boot device, ensu re that a bootable floppy disk is in the drive. • If the har d drive is your boot device, ensur[...]
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Page 86
86 T r oubleshooting T ool s Dell Diagnostics CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . When to Use the Dell Diagnostics If you experience a problem with your computer , perform the checks in L ockups and Software P roblems (see "Lockups and Software P ro[...]
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Page 87
T roubleshooting T ools 87 Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down and restart the computer . When the DELL logo appears, press <F12> immediately . NOTE: If you wait too long and the oper ating sy stem logo appears, continue to wait until you see the Microsoft Wi[...]
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Page 88
88 T r oubleshooting T ool s 2 After you have selected the Te s t S y s t e m option from the main menu, the following menu appears: NOTE: It is recommended that you select Extended T est from the menu below to run a more thorough check of devices in the computer . 3 If a problem is encountered during a te st, a message appears with an error code a[...]
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Page 89
T roubleshooting T ools 89 5 When the tests are complete, close th e test scr een to return to the Main Menu screen. T o exit the Dell Diagnostics and r estart the computer , close the Main Menu screen. 6 Remove the Drivers and Utilities media (if applicable). Drivers What Is a Driver? A driver is a program that controls a device such as a printer [...]
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Page 90
90 T r oubleshooting T ool s Identifying Drivers If you experience a problem with any devi ce, identify whether the driver is the source of your problem and, if necessary , update the driver . Wi n do w s X P 1 Click Start and click Control P anel . 2 Under Pick a Category , click P erformance and Maintenance → System → Hardware → Device Mana[...]
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Page 91
T roubleshooting T ools 91 Wi n d o w s X P 1 Click Start and click Control P anel . 2 Under Pick a Ca tegory → P erformance and Maintenance → System → System P roperties → Hardware → Device Manager . 3 Right-click the device for which the new driver was installed, then click P roperties . 4 Click Driver and click Roll Back Driver . W ind[...]
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Page 92
92 T r oubleshooting T ool s 5 At the W elcome Dell System Owner screen, click Next . NOTE: The Drivers and Utilities media display s drivers on ly for hardware that came installed in your computer . If you installed additional ha rdware, the drivers for the new hardware might not be displayed by the Drivers and Utilities media. If those drivers ar[...]
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Page 93
T roubleshooting T ools 93 W indows Vista 1 Click Start → Computer → System P r operties → Device Manager . NOTE: The User Account Control window may appear . If you are an administrator on the computer , click Continue ; otherwise, contact your administrator to enter the Device Manager . 2 Double-click the type of device for w hich you are i[...]
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Page 94
94 T r oubleshooting T ool s Using Microsoft Windows Sy stem Restore The W indows operating systems prov ide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardwar e, software, or other system settings have left the computer in an undesirable operating [...]
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Page 95
T roubleshooting T ools 95 Undoing the Last Sy stem Restore NOTICE: Before you undo the last sy stem res tore, save and close all open files and exit any open programs. Do not alter , open, or delete any files or programs until the sy stem restoration is complete. Wi n d o w s X P 1 Click Start → All P rograms → Accessories → System T ools ?[...]
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Page 96
96 T r oubleshooting T ool s the computer . Any programs or fi les added since you received your computer—including data files—are p ermanently deleted from the har d drive. Data files include documents, sp readsheets, e-mail messages, digital photos, music files, and so on. If possibl e, back up all data before using PC Restore or F actory Ima[...]
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Page 97
T roubleshooting T ools 97 Dell PC Restore enables you to r estore your hard drive to the operating state it was in when you purchased your compu ter . It is recommended that you do not remove PC Restor e from your comput er , even to gain additional har d- drive space. If you remove PC Restor e from the hard drive, you cannot ever recall it, and y[...]
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Page 98
98 T r oubleshooting T ool s 4 T o access the recovery options, log on as a local user . T o access the command prompt, type administrator in the User name field, then click OK . 5 Click Dell F actory Image Restore . NOTE: Depending upon your configurati on, you may need to select Dell Factory T ools , then Dell Factory Image Restore . The Dell F a[...]
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Page 99
T roubleshooting T ools 99 T o reinstall W indows, yo u need the following items: •D e l l ™ Operating System media •D e l l Drivers and Utilities media NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer . Use the Dell Drivers and Utilities media to load any required drivers. De[...]
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Page 100
100 T r oubleshooting T ool s T roubleshooting Software and Hardware Problems If a device is either not detected d uring the operating system setup or is detected but incorrectly config ur ed, you can use the Hardware T roubleshooter to resolve the incompatibility . Wi n do w s X P 1 Click Start and click Help and Support . 2 Ty p e hardware troubl[...]
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Page 101
Removing and Installing Parts 101 Removing and Installing Parts CAUTION: Some of the parts described in this chapter may be replaceable by a certified service technician only and are not customer replaceable. Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer . Unless otherwise noted, eac[...]
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Page 102
102 Removing and Installing Parts T urning Off Y our Computer NOTICE: T o avoid losing data, save and clos e all open files and exit all open programs before you tu rn off your computer . 1 Save and close any open files and exit any open programs. 2 Shut down the operating system: • In W indows XP , click Start → T urn Off Computer → Tu r n o[...]
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Page 103
Removing and Installing Parts 103 NOTICE: T o disconnect a network cable, first un plug the cable from your computer and then unplug the cable from the network device. 1 Disconnect all telephone or network cables from the computer . 2 Disconnect your computer and all att ached devices from their electrical outlets. 3 P ress the power button to grou[...]
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Page 104
104 Removing and Installing Parts 4 Release the computer cover by pulling it away from the front of the computer and lifting it up. 5 Set the cover aside in a secure location. 1 computer cover 2 front of computer 1 2 book.book Page 1 04 Thursday, June 14, 2007 6:23 PM[...]
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Page 105
Removing and Installing Parts 105 Inside V iew of Y our Computer CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . 1 optical drive 2 power supply 3 optional optical drive 4 floppy drive or Media Reader 5 h ard drive 6 optional hard drive 1 2 3 6 5 4 book.book Page 1 0[...]
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Page 106
106 Removing and Installing Parts Sy stem Board Components 1 processor socket (CPU) 2 processor fan connector (CPU_F AN) 3 memory module connector (DIMM_1) 4 memory module connector (DIMM_2) 5 memory module connector (DIMM_3) 6 memory module connector (DIMM_4) 7 main power connector (A TX_POWER) 8 floppy drive connector (FLOPPY) 9 battery socket 1 [...]
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Page 107
Removing and Installing Parts 107 10 serial A T A drive connector (SA T A0) 11 serial A T A drive connector (SA T A1) 12 CMOS jumper (CLEAR CMOS) 13 password jumper (CLEAR_PW) 14 front panel connector (F_P ANEL) 15 serial A T A drive connector (SA T A4) 16 front USB connector (F_USB1) 17 serial A T A drive connector (SA T A5) 18 front USB connector[...]
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Page 108
108 Removing and Installing Parts Power Supply DC Connector Pin Assignments DC Power Connector P1 13 14 15 16 17 18 19 20 21 22 23 24 1 2 3 4 567 89 1 0 1 1 1 2 book.book Page 1 08 Thursday, June 14, 2007 6:23 PM[...]
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Page 109
Removing and Installing Parts 109 Pin Number Signal name Wire Color Wire Size 1 3.3 V Orange 20 A WG 2 3.3 V Orange 20 A WG 3 R TN Black 20 A WG 4 5 V Red 20 A WG 5 R TN Black 20 A WG 6 5 V Red 20 A WG 7 R TN Black 20 A WG 8 POK Gray 22 A WG 9 5 V A UX P urple 20 A WG 10 +12 V Y ellow 20 AWG 11 +12 V Y ellow 20 A WG 12 3.3 V Orange 20 A WG 13 3.3 V[...]
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Page 110
110 Removing and Installing Parts DC Power Connector P2 DC Power Connectors P3, P4, P5, and P6 Pin Number Signal Name 18-A WG Wire 1 GND Black 2 GND Black 3 +12 V ADC Y ellow 4 +12 V ADC Y ellow Pin Number Signal name 18-AWG Wire 1 +3.3 VDC Orange 2 GND Black 3+ 5 V D C R e d 4 GND Black 5 +12 VBDC White 3 1 4 2 book.book Page 1 10 Thursday, June 1[...]
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Page 111
Removing and Installing Parts 111 DC Power Connector P7 Memory Y ou can increase your computer memory by installing memory modules on the system board. Y our computer supports DDR2 memory . F or additional information on the type of memory supported by your computer , see "Memory" on page 169. NOTICE: Do not install ECC or buffered memory[...]
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Page 112
112 Removing and Installing Parts Memory Installation Guidelines • DIMM connectors must be populated in numerical order beginning with connectors DIMM_1 and DIMM_3, then connectors DIMM_2 and DIMM_4. If a single DIMM is installed, you must install it in connector DIMM_1. • F or best performance, memory modules should be installed in pairs of ma[...]
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Page 113
Removing and Installing Parts 113 NOTICE: If you remove your origin al memory modules from the computer during a memory upgrade, keep the m separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do n ot pair an original memory module with a ne w memory module. Otherwise, your computer may not [...]
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Page 114
114 Removing and Installing Parts 3 Align the notch on the bottom of the module with the crossbar in the connector . NOTICE: T o avoid damage to the memory modu le, press the modu le straight down into the connector whil e you apply equal force to each end of the module. 4 Insert the module into the connector until the module snaps into position. I[...]
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Page 115
Removing and Installing Parts 115 8 Right-click the My Computer icon and click P rop erties . 9 Click the General tab. 10 T o verify that the memory is insta lled correctly , check the amount of memory (R AM) listed. Removing Memory CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Infor[...]
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Page 116
116 Removing and Installing Parts PCI and PCI Express Cards Y our computer supports two PCI cards, one PCI Expr ess x16 card and one PCI Express x1 car d. • If you are installing or replacing a car d, follow the procedures in the next section. • If you are removing but not r eplac ing a card, see "Removing a PCI/PCI Express Card" on p[...]
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Page 117
Removing and Installing Parts 117 3 Remove the screw holding the car d retention bracket. 4 Lift the card r etention bracket and set it aside in a secur e place. 5 If you are installing a new car d, align the tip of a Phillips screwdriver with the slot on the break-away metal plate and rotate the scr ewdriver outwards to break the metal plate. 6 If[...]
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Page 118
118 Removing and Installing Parts 7 P repare the car d for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer . CAUTION: Some network adapters automatically start the comp uter when they are connected to a network. T o guard [...]
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Page 119
Removing and Installing Parts 119 10 Place the card in the connector and pr e ss down firmly . Ensure that the card is fully seated in the slot. 11 Replace the card r etention bracket ensuring that: • The guide clamp is aligned with the guide notch. • The tops of all cards and filler br ack ets are flush with the alignment bar . • The notch i[...]
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Page 120
120 Removing and Installing Parts 12 F ix the card r etention bracket by replacing and tightening the scr ew . 13 Connect any cables that should be attached to the card. See the documentation for the card for information about the car d’s cable connections. 1 alignment guide 2 filler bracket 3 alignment bar 4 card retention bracket 5 screw 6 guid[...]
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Page 121
Removing and Installing Parts 121 NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the compu ter cover from closing prop erly or cause damage to the equipment. NOTICE: T o connect a network cabl e, first plug the cable into the network device and then plug it into the computer . 14 Replace the comp[...]
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Page 122
122 Removing and Installing Parts 5 If you are r eplacing a card that is al r eady installed in the computer , remove the card. If necessary , disconnect any cables connected to the card. • F or PCI card, grasp the card by its to p corn ers, and ease it out of its connector . • F or PCI Express card, pull the secu ring tab, grasp the car d by i[...]
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Page 123
Removing and Installing Parts 123 12 If you removed an add-in network connector : a Enter system setup (see "System Setup" on page 174), go to Onboard Devices and select Integrated NIC , and then change the setting to On . b Connect the network cable to the integrated connector on the back panel of the computer . See "Back P anel Con[...]
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Page 124
124 Removing and Installing Parts 3 Grasp and lift the three bezel grips one at a time to r elease them from the front panel. 4 Rotate and pull the bezel away from the front of the computer to release the three bezel clamps from bezel insert. 5 Set aside the bezel in a secure location. 1 bezel grip (3) 2 bezel 3 bezel clamp (3) 4 clamp insert (3) 5[...]
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Page 125
Removing and Installing Parts 125 Replacing the Bezel 1 Align and insert the bezel clamps in the bezel insert. 2 Rotate the bezel toward the computer unti l it snaps into place on the front panel. 1 bezel grip (3) 2 bezel 3 bezel clamp (3) 4 clamp insert (3) 5 back side of computer 3 2 1 5 4 book.book Page 1 25 Thursday, June 14, 2007 6:23 PM[...]
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Page 126
126 Removing and Installing Parts Drives Y our computer supports a combination of these devices: • Up to two serial A T A har d drives • One opti onal floppy drive or an optional Media Card Reader • Up to two optical drives 1 optical drive 2 opti onal optical drive 3 floppy drive or Media Reader 4 optional hard drive 5 h ard drive 1 2 3 5 4 b[...]
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Page 127
Removing and Installing Parts 127 Recommended Drive Cable Connections • Connect serial A T A har d drives to connectors labeled "SA T A0" or "SA T A1" on the system board. • Connect serial A T A CD or D VD drives to connectors labeled "SA T A4" or "SA T A5" on the system board. Connecting Drive Cables Whe[...]
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Page 128
128 Removing and Installing Parts Connecting and Disconnecting Drive Cables When connecting and disconnecting a s erial A T A data cable, disconnect the cable using the pull-tab. The serial A T A interface connectors are keyed for corr ect insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other c[...]
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Page 129
Removing and Installing Parts 129 Removing a Hard Drive 1 F ollow the procedures in "Befor e Y ou Begin" on page 101. 2 Remove the computer cover (see "R emoving the Computer Cover" on page 103). 3 Disconnect the power and data cables from the drive. 4 Disconnect the data cable from the system board. 5 Remove the four screws sec[...]
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Page 130
130 Removing and Installing Parts 7 If removing this drive changes the dr ive configuration, you will need to reflect these changes in system setup. When you r estart your computer , enter system setup (see "System Setup" on page 174), then go to the "Drives" section of the system setup and under Drive 0 through 3 , set the Driv[...]
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Page 131
Removing and Installing Parts 131 6 Replace and tighten the four screws to secur e the hard drive. 7 Connect the power and data cables to the drive. 8 Connect the data cable to the system board. 9 Check all cables to be certain that they are properly connected and firmly seated. 10 Replace the computer cover (see "Rep lacing the Computer Cover[...]
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Page 132
132 Removing and Installing Parts 11 Connect your computer and devices to electrical outlets, and then turn them on. 12 See the documentation that came wi th the drive for instructions on installing any software r equired for drive operation. 13 Check the system setup for drive co nfiguration changes (see "Entering System Setup" on page 1[...]
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Page 133
Removing and Installing Parts 133 6 Replace and tighten the four screws to secur e the hard drive. 7 Connect the power and data cables to the drive. 8 Connect the data cable to the system board. 9 Check all cables to be certain that they are properly connected and firmly seated. 10 Replace the computer cover (see "Rep lacing the Computer Cover[...]
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Page 134
134 Removing and Installing Parts NOTICE: T o connect a network cable, fi rst plug the cable into the network port or device and then plug it into the computer . 11 Connect your computer and devices to electrical outlets, and then turn them on. 12 See the documentation that came wi th the drive for instructions on installing any software r equired [...]
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Page 135
Removing and Installing Parts 135 4 Disconnect the power and data cables from the back of the floppy drive. NOTE: If you have installed a PCI Express x16 card, this card ma y cover the floppy drive connectors. Remove this card before d isconnecting the flo ppy-drive cables (see "Removing a PCI/PCI Express Car d " on page 121 ). 5 Disconne[...]
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Page 136
136 Removing and Installing Parts 8 If you are not r eplacing the drive, reinstall the drive panel insert (see "Replacing the Floppy Driv e P anel Insert" on page 139). 9 Replace the computer cover (see "R eplacing the Computer Cover" on page 166). 10 Connect your computer and devices to electrical outlets, and then turn them on[...]
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Page 137
Removing and Installing Parts 137 7 Tighten the two scr ews to secure the floppy drive. 8 Attach the power and data cables to the floppy drive. 9 Connect the other end of the data cable to the connector labeled "FLOPPY" on the system board (s ee "System Boar d Components" on page 106) and route the cable through the clip on the [...]
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Page 138
138 Removing and Installing Parts 12 Replace the computer cover (see "R eplacing the Computer Cover" on page 166). NOTICE: T o connect a network cable, first pl ug the cable into the network device and then plug it into the computer . 13 Connect your computer and devices to their electrical outlets, and turn them on. See the documentation[...]
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Page 139
Removing and Installing Parts 139 Align the tip of a Phillips screwdriver with the slot on the br eak-away metal plate and rotate the screwdriver outwar ds to break and r emove the metal plate. Replacing the Floppy Drive Panel Insert Align the drive panel insert along the ed ges of the empty slot for the floppy drive and push the panel insert.The d[...]
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Page 140
140 Removing and Installing Parts Media Card Reader CAUTION: Before you begin any of the pro cedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electrical shock, alway s unplug your computer from the electrical outlet befor e removing the cover . Removing a Media Card Reader 1 F oll[...]
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Page 141
Removing and Installing Parts 141 4 Disconnect the FlexBay USB cable and the power cable from the back of the Media Card Reader and from th e internal USB connector on the system board (see "System Boar d Components" on page 106). 5 Remove the two screws securing the Media Car d Reader . 6 Slide the Media Card Reader out th rough the fron[...]
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Page 142
142 Removing and Installing Parts 9 Replace the bezel (see "Replacing the Bezel" on page 125). 10 Replace the computer cover (see "R eplacing the Computer Cover" on page 166). 11 Connect your computer and devices to electrical outlets, and then turn them on. 1 Media Card Reader 2 data cable 3 power cable 4 sy stem board connecto[...]
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Page 143
Removing and Installing Parts 143 Optical Drive CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions located in the Product Information Guide . CAUTION: T o guard against electrical shock, alway s unplug your computer from the electrical outlet befor e removing the cover . Removing an Optical Drive 1 F ol[...]
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Page 144
144 Removing and Installing Parts 1 optical drive 2 data cable 3 power cable 4 sy stem board connector 5 screws (2) 1 2 4 3 5 book.book Page 1 44 Thursday, June 14, 2007 6:23 PM[...]
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Page 145
Removing and Installing Parts 145 6 Remove the two screws securing the optical drive. 7 Slide the optical drive out thro ugh the front of the computer . 8 If you are not r eplacing the drive, replace the drive panel insert (see "Replacing the Floppy Drive P anel Insert" on page 139). 9 Replace the drive panel (see "Drives" on pa[...]
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Page 146
146 Removing and Installing Parts 9 Replace the bezel (see "Replacing the Bezel" on page 125). 10 Replace the computer cover (see "R eplacing the Computer Cover" on page 166). NOTICE: T o connect a network cable, first pl ug the cable into the network device and then plug it into the computer . 11 Connect your computer and devic[...]
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Page 147
Removing and Installing Parts 147 12 Enter system setup (see "System Setup" on page 174) and select the appropriate Drive option. 13 V erify that your computer works correc tly by running the Dell Diagnostics (see "Dell Diagnostics" on page 86). Installing a Second Optical Drive 1 F ollow the procedures in "Befor e Y ou Beg[...]
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Page 148
148 Removing and Installing Parts 10 Check all cable connections, and fo ld cables out of the way to avoid blocking airflow between the fan and cooling vents. 11 Replace and tighten the two scre ws securing the optical drive. 12 Replace the bezel (see "Replacing the Bezel" on page 125). 13 Replace the computer cover (see "R eplacing [...]
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Page 149
Removing and Installing Parts 149 14 Connect your computer and devices to their electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software r equired for drive operation. 15 Enter system setup (see "System Setup" on page 174) and select the appropriate Drive option. 16 V[...]
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Page 150
150 Removing and Installing Parts Align the optical drive panel insert alon g the edges of the empty slot for the optical drive. P ush until the insert is locked in place. NOTE: T o comply with FCC regulations, it is recommended that you replace the drive panel insert wheneve r the optical drive is remo ved from the computer . Battery Replacing the[...]
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Page 151
Removing and Installing Parts 151 7 Replace the computer cover (see "Rep lacing the Computer Cover" on page 166). NOTICE: T o connect a network cabl e, first plug the cable into the network device and then plug it into the computer . 8 Connect your computer and devices to electrical outlets, and then turn them on. 9 Enter system setup (se[...]
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Page 152
152 Removing and Installing Parts Replacing the Power Supply 1 F ollow the procedures in "Befor e Y ou Begin" on page 101. 2 Remove the computer cover (see "R emoving the Computer Cover" on page 103). 3 Disconnect the DC power cables fro m the system board and the drives. Note the routing of the DC power cables underneath the ta[...]
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Page 153
Removing and Installing Parts 153 6 Slide out the power supply and lift it out. 7 Slide the replacement power supply to war ds the back of the compu ter . 8 Replace and tighten all screws that se cur e the power supply to the back of the computer chassis. CAUTION: Failure to replace and tighten all sc rews may cause electrical shock as these screws[...]
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Page 154
154 Removing and Installing Parts Removing the I/O Panel NOTE: Note the routing of all cables as you remove them so that you can re-route them correctly when insta lling the new I/O panel. 1 F ollow the procedures in "Befor e Y ou Begin" on page 101. 2 Remove the computer cover (see "R emoving the Computer Cover" on page 103). 3[...]
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Page 155
Removing and Installing Parts 155 Installing the I/O Panel 1 Place the I/O panel into the slot. NOTICE: T ake care not to damage the cable co nnectors and the cable routing clips when sliding the I/O panel into the computer . 2 Align and slide the I/O panel clamp into the I/O panel clamp slot. 3 Replace and tighten the screw that secur es the I/O p[...]
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Page 156
156 Removing and Installing Parts Removing the Processor Fan/Heat Sink Assembly NOTICE: Do not touch the fan blades when you are removing the processor fan/heat sink assembly . Th is could damage the fan. 1 F ollow the procedures in "Befor e Y ou Begin" on page 101. 2 Remove the computer cover (see "R emoving the Computer Cover"[...]
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Page 157
Removing and Installing Parts 157 NOTE: The processor fan/heat sink assembly in your computer may vary from the one shown in the illustration. Installing the Processor Fan/Heat Sink Assembly NOTICE: When reinstalling the fan, ensure that you do not pinch the wires that run between the sy stem board and the fan. 1 Align the captive screws on the pro[...]
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Page 158
158 Removing and Installing Parts 4 Replace the computer cover (see "R eplacing the Computer Cover" on page 166). 5 Connect your computer and devices to an electrical outlet, and turn them on. Processor CAUTION: Before you begin any of the pro cedures in this section, follow the safety instructions located in the Product Information Guide[...]
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Page 159
Removing and Installing Parts 159 NOTICE: When replacing the proce ssor , do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. 5 Gently remove the processor from the sock et. Leave the release lever extended in the r ele ase positi on so that the socket is ready for the new processor . Installing th[...]
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Page 160
160 Removing and Installing Parts NOTICE: When replacing the proc essor , do not touch an y of the pins inside the socket or allow any objects to fa ll on the pins in the socket. 1 F ollow the procedures in "Befor e Y ou Begin" on page 101. 2 Unpack the new processor , being care ful not to touch the underside of the processor . NOTICE: Y[...]
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Page 161
Removing and Installing Parts 161 9 Clean the thermal grease from the bottom of the heat sink. NOTICE: Ensure that you apply new thermal grea se. New thermal grease is critical for ensuring adequate th ermal bonding, wh ich is a requirem ent for optimal processor operation. 10 Apply the new thermal grease to the top of the processor . 11 Install th[...]
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Page 162
162 Removing and Installing Parts Chassis Fan CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electr ical shock, alway s unplug your computer from the electrical outlet b efore opening the cover . CAUTION: The heat sink assembly , power su[...]
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Page 163
Removing and Installing Parts 163 2 Remove the computer cover (see "R emoving the Computer Cover" on page 103). 3 Remove the four screws securing the chassis fan. 4 Slide the chassis fan towards the fron t of the computer and lift it up. Replacing the Chassis Fan 1 F ollow the procedures in "Befor e Y ou Begin" on page 101. 2 Re[...]
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Page 164
164 Removing and Installing Parts Sy stem Board Removing the Sy stem Board CAUTION: T o guard against electr ical shock, alway s unplug your computer from the electrical outlet b efore opening the cover . CAUTION: The heat sink assembly , power sup ply, and other com ponents may be very hot during normal operation. Be su re that they have had suffi[...]
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Removing and Installing Parts 165 Sy stem Board Screws Place the system board assembly th at you just r emoved next to the replacement system boar d to comp are and ensure they ar e identical. Installing the Sy stem Board 1 Gently align the board into the chassis and slide it towar d the back of the computer . 2 Using the eight screws, secur e th e[...]
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Page 166
166 Removing and Installing Parts 3 Replace the cables that you re moved from the system boar d. 4 Replace the processor and the heat sink assembly (see "Installing the P rocessor" on page 159). NOTICE: Ensure that the heat sin k assembly is correctly seated and secure. 5 Replace the memory modules into th e memory sockets at the same loc[...]
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Removing and Installing Parts 167 7 Move the computer to the upright position. NOTICE: T o connect a network cabl e, first plug the cable into the network device and then plug it into the computer . NOTICE: Ensure that none of the sy stem air vents are blocked. Blocking them can cause serious thermal problems. 1 computer cover tab 2 slot 3 computer[...]
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168 Removing and Installing Parts book.book Page 1 68 Thursday, June 14, 2007 6:23 PM[...]
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Page 169
Appendix 169 Appendix Specifications Processor P rocessor type Intel ® Core ™ 2 Duo processor Intel ® Pe n t i u m ® Dual-Core processor Intel ® Celeron ® processor Level 2 (L2) cache At least 512 KB pipelined-burst, eight-way set associative, writeback SRAM Memory T ype 667-MHz, 800-MHz DDR2 SDR AM Memory connectors four Memory capacities 5[...]
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Page 170
170 Appendix Audio T ype Realtec ALC888 (7.1 Channel audio) Expansion Bus Bus type PCI 2.3 PCI Express 1.0A SA T A 1.0 and 2.0 USB 2.0 Bus speed PCI: 133 MB/s PCI Express: x1 slot bidirectional speed - 500 MB/s x16 slot bidirectional speed - 8GB/s SA T A: 1.5 Gbps and 3.0 Gbps USB: 480 Mbps high speed, 12 Mbps full speed, 1.2 Mbps low speed PCI con[...]
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Page 171
Appendix 171 Drives Externally accessible: one 3.5-inch drive bay (FlexBay) two 5.25-inch drive bays Internally accessible two 3.5-inch drive bays A vailable devices two 3.5-inch Serial A T A hard drives and two 5.25-inch Serial A T A CD-ROM, CD-RW , D VD-ROM, D VD-RW , or combo drive (optional) one 3.5-inch floppy drive (optional) or Media Card Re[...]
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172 Appendix Pr o ce s s o r one 775-pin connector Memory four 240-pin connectors Po w e r 1 2 V one 4-pin connector Po w e r one 24-pin connector Controls and Lights F ront of computer: Po w e r b u t t o n push button P ower light blue light — Blinking blue in sleep state; solid blue for power -on state amber light — The blinking amber indica[...]
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Page 173
Appendix 173 V oltage (see the safety instructions located in the P roduct Information Guide for important voltage setting information) 115/230 V A C, 50/60 Hz, 7A/4A Coin cell battery 3- V CR2032 lithium coin cell Phy sical Height 36.2 cm (14.2 in) W idth 17.0 cm (6.7 in) Depth 43.5 cm (17.1 in) W eight 12.7 kg (28.0 lb) Environmental T emperature[...]
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Page 174
174 Appendix Sy stem Setup Overview Use system setup as follows: • T o change the system configuration infor mation after you add, change, or remove any har dware in your computer • T o set or change a user-selectable option such as the user passwor d • T o read the current amount of memo ry or set the type of har d drive installed Before you[...]
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Page 175
Appendix 175 Options List — This field appears on the left side of the system setup window . The field is a scrollable list containing features that define the configuration of your computer , including in st a ll e d h ard w are , power conservation, and security features. Scroll up and down the list with the up- and down-arrow keys. As an optio[...]
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Page 176
176 Appendix Sy stem Setup Options NOTE: Depending on your compu ter and installed devices, the items listed in this section may not appear , or may not appear exactly as listed. System Info BIOS Info Shows the BIOS version numb er and date information. System Info Lists system information such as the computer name, and other system-specific inform[...]
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Page 177
Appendix 177 Boot Up NumLock Status Off; On (On by default) Boot Device Configuration Removable Device Priority Used to set the device priori ty of removable devices lik e USB floppy drives. The items displayed are dynamically updated according to the r emovable devices connected. Hard Disk Boot Priority Used to set the device priori ty of har d dr[...]
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Page 178
178 Appendix Boot Sequence This feature allows you to change the boot sequence for devices. Option Settings • Diskette Drive — The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootab le, if no floppy disk is in the drive, or if there is no floppy drive in stalled in the computer , the computer generate[...]
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Page 179
Appendix 179 • USB Flash Device — Insert the memory device into a USB port and restart the computer . When F12 = Boot Menu appears in the upper - right corner of the screen, pr ess <F12>. The BIOS detects the device and adds the USB flash option to the boot menu. NOTE: T o boot to a USB device, the device mu st be bootable. T o make sure [...]
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Page 180
180 Appendix Changing Boot Sequence for Future Boots 1 Enter system setup (see "Entering System Setup" on page 174). 2 Use the arrow keys to highlight the Boot Sequence menu option and press <Enter> to access the menu. NOTE: Write down your current boot sequen ce in case you want to restore it. 3 P ress the up- and down-arrow keys t[...]
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Page 181
Appendix 181 5 W ait for approximately five seconds to clear the password. 6 Remove the 2-pin jumper plug from pi ns 1 and 2 and replace it on pins 2 and 3 to enable the password featur e. 7 Replace the computer cover (see "Rep lacing the Computer Cover" on page 166). NOTICE: T o connect a network cabl e, first plug the cable into the net[...]
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Page 182
182 Appendix Flashing the BIOS The BIOS may requir e flashing when an update is available or when replacing the system board. 1 T urn on the computer . 2 Locate the BIOS update file for yo ur computer at the Dell Support website at support.dell.com . 3 Click Download Now to download the file. 4 If the Export Compliance Disclaimer window appears, cl[...]
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Page 183
Appendix 183 Computer , Keyboard, and Monitor CAUTION: Before you clean your computer , dis connect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water . Do not use liquid or aerosol cleaners, which may contain flammable substances. • Use a vacuum cleaner with a brush at tachment to gently remove dus[...]
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Page 184
184 Appendix Clean your floppy drive using a commerc ially available cleaning kit. These kits contain pretr eated floppy disks to remove contaminants that accumulate during normal operation. CDs and DVDs NOTICE: Alway s use compressed air to clea n the lens in the optical drive, and follow the instructions that come with the compressed air . Never [...]
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Page 185
Appendix 185 Dell provides limited technical supp ort for the computer and any "Dell- installed" software and peripherals 1 . Support for thir d-party software and peripherals is provided by the or iginal manufacturer , including those purchased and/or installed through Dell Software and P eripherals, Readyware, and Custom F actory Integr[...]
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Page 186
186 Appendix This device complies with P art 15 of t he FCC R ules. Operation is subject to the following tw o conditions: 1 This device may not cause harmful interference. 2 This device must accept any interference r eceived, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that ch anges or modificatio[...]
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Page 187
Appendix 187 Contacting Dell F or customers in the United Stat es, call 800- WWW .DELL (800.999.3355). NOTE: If you do not have an active Inter net connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telepho ne-based support and service options. A vaila[...]
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188 Appendix book.book Page 1 88 Thursday, June 14, 2007 6:23 PM[...]
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Page 189
Glossary 189 Glossary T erms in this Glossary are provided fo r informational purposes only and may or may not describe features inclu ded with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACP I — advanced configur[...]
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Page 190
190 Glossary understand what effect these settings have on the computer , do not change them. Also referr ed to as system setup . bit — The smallest unit of data interpr eted by your computer . Blu-ray Disc ™ (BD) — An optical storage technology o ffering storage capacity of up to 50 GB, full 1080p video resolution (HDTV r e quired), and as m[...]
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Page 191
Glossary 191 CD-R W — CD rewritable — A rewritable version of a CD. Data can be written to a CD-R W disc, and then erased and written over (rewritten). CD-R W drive — A drive that can read CDs and write to CD-R W (rewritable CDs) and CD-R (recor dable CDs) discs. Y ou can wr ite to CD-RW discs multiple times, but you can write to CD-R discs o[...]
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Page 192
192 Glossary DIMM — dual in-line memory module — A circuit board with memory chips that connects to a memory module on the system board. DIN connector — A round, six-pin connector th at conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 k eyboard or mouse cable connectors. disk striping — A technique f[...]
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Page 193
Glossary 193 DV I — digital video interface — A standard for digital transmission between a computer and a digital video display . E ECC — error checking and correction — A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory . ECP — extended capabilities port — A para llel co[...]
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Page 194
194 Glossary F Fa h r e n h e i t — A temperature measurement scale wher e 32° is the freezing point and 212° is the boiling point of water . FBD — fully-buffered DIMM — A DIMM with DDR2 DR AM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDR AM chips and the system. FCC — F ederal Communications Com[...]
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Page 195
Glossary 195 H hard drive — A drive that reads and writes data on a hard disk. The terms har d drive and hard di sk are often used interchangeably . heat sink — A metal plate on some proce ssors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the har d drive and then t[...]
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Page 196
196 Glossary IrD A — Infrared Data Association — The or ganization that cr eates international standards for infrar ed communications. IRQ — interrupt request — An electronic path way assigned to a specific device so that the device can communica te with the processor . Each device connection must be assigned an IRQ. Although two devices ca[...]
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Page 197
Glossary 197 M Mb — megabit — A measuremen t of memory chip capacity that equals 1024 Kb. Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems. MB — megabyte — A measurement of data st orage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used[...]
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Page 198
198 Glossary MP — megapixel — A measur e of image re solution used for digital cameras. ms — millisecond — A measure of time th at equals one thousandth of a second. Access times of storage device s are often measur ed in ms. N network adapter — A chip that provides network capabilities. A computer may include a network adapter on its sys[...]
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Page 199
Glossary 199 PCI Express — A modification to the PCI interface that boosts the data transfer rate between the processor and the d evices attached to it. PCI Express can transfer data at speeds from 250 MB/sec to 4 GB/sec. If th e PCI Express chip set and the device ar e capable of different speeds, they will operate at the slower speed. PCMCIA ?[...]
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Page 200
200 Glossary read-only — Data and/or files you can view but cannot edit or delete. A file can have read-only status if: • I t resides on a physically write-protected floppy disk, CD, or D VD. • It is located on a network in a directory and the system admini strator has assigned rights only to specific individuals. refresh rate — The frequen[...]
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Page 201
Glossary 201 SDRAM — synchronous dynamic random-access memory — A type of DR AM that is synchronized with the optimal clock speed of the processor . serial connector — An I/O port often used to co nnect devices such as a handheld digital device or digital camera to your computer . Service T ag — A bar code label on your compute r that ident[...]
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Page 202
202 Glossary The number of colors and resolution that a program displays depends on the capabilities of the monitor , the video cont roller and its drivers, and the amount of video memory installed in the computer . S-video TV -out — A connector used to attach a TV or digital audio device to the computer . SXGA — super -extended graphics array [...]
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Page 203
Glossary 203 UPS — uninterruptible power supply — A backup power source used when the electrical power fails or drops to an un acceptable voltage level. A UPS keeps a computer running for a limited amount of time when there is no electrical power . UPS systems typically provide surge suppr ession and may also provide voltage regulation. Small U[...]
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Page 204
204 Glossary turned on, the computer is infected when it r eads the boot sectors of the floppy disk expecting to find the operating system. If the computer is infected, the boot virus may replicate itself onto all the floppy disks that ar e read or written in that computer until the virus is eradicated. V — volt — The measurement of electri c p[...]
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Page 205
Glossary 205 Zip — A popular data compression format. F i les that have been compressed with the Zip format are called Zip files and us ually have a filename extension of .zip . A special kind of zipped file is a self -extracting file, which has a filename extension of .exe . Y ou can unzip a self -extracting file by double-clicking it. Zip drive[...]
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206 Glossary book.book Page 2 06 Thursday, June 14, 2007 6:23 PM[...]
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Page 207
Index 207 Index A audio . See sound B battery problems, 5 9 replacing, 1 5 0 beep codes, 82 BIOS, 174 boot sequence, 178 c h a n g i n g , 179-180 option settings, 1 7 8 booting to a USB device, 1 7 9 C cards installing PCI, 1 1 6 P C I , 116 removing PCI, 1 2 1 s l o t s , 115 types supported, 1 1 5 CD-R W drive problems, 6 1 CDs, 28 playing, 2 6 [...]
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Page 208
208 Index D Dell contacting, 1 8 7 support policy , 1 8 4 support site, 1 3 Dell Diagnostics, 86 diagnostics beep codes, 8 2 Dell, 8 6 documentation End User License Agreement, 1 1 ergonomics, 1 1 F inding Information, 1 1 online, 1 3 P roduct Information Guide, 1 1 reg u l at o ry , 1 1 safety , 1 1 Setup Diagram, 1 1 warranty , 1 1 drive-panel in[...]
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Page 209
Index 209 floppy drive installing, 1 3 6 r e m o v i n g , 134 H hard drive installing, 1 3 0 installing second, 1 3 2 problems, 6 2 r e m o v i n g , 129 hardwar e beep codes, 8 2 conflicts, 1 0 0 Dell Diagnostics, 8 6 Hardwar e T roubleshooter , 100 hibernate mode, 36, 38, 40 I I/O panel replacing, 1 5 5 installing parts before you begin, 1 0 1 r[...]
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Page 210
210 Index modem problems, 6 2 monitor blank, 7 9 clone mode, 3 5 connect DVI, 3 3 - 3 4 connect TV , 3 3 - 3 4 connect two , 3 3 - 3 4 connect VGA, 3 3 - 3 4 display settings, 3 5 extended desktop mode, 3 5 ha rd t o rea d , 8 0 motherboard. See system board mouse problems, 7 2 N network Network Setup W izard, 5 4 problems, 7 3 setting up, 5 3 Netw[...]
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Page 211
Index 211 problems (continued) blue screen, 6 8 CD-R W drive, 6 1 computer crashes, 6 7 - 6 8 computer stops responding, 6 7 conflicts, 1 0 0 Dell Diagnostics, 8 6 drives, 6 0 D VD drive, 6 1 e-mail, 6 2 error messages, 6 5 general, 6 7 hard drive, 6 2 Internet, 6 2 key b oa rd , 6 6 Media Card Reader , 7 0 memory , 7 1 modem, 6 2 monitor is blank,[...]
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Page 212
212 Index sound problems, 7 7 volume, 7 7 speaker problems, 7 7 volume, 7 7 specifications a u d i o , 170 computer information, 1 6 9 connectors, 1 7 1 controls and lights, 1 7 2 drives, 1 7 1 environmental, 1 7 3 expansion bus, 1 7 0 memory , 1 6 9 p h y s i c a l , 173 p o w e r , 172 processor , 1 6 9 technical, 1 6 9 v i d e o , 169 standby mo[...]
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Index 213 V volume adjusting, 7 8 W warranty information, 11 Wi n d o w s F iles and Settings T ransfer Wi z a r d , 4 9 Network Setup W izard, 5 4 W indows Vista Device Driver Rollback, 9 0 - 9 1 F actory Image Restore, 9 5 P rogram Compatibility Wi z a r d , 6 8 reinstalling, 9 4 scanner , 7 7 System Restore, 9 4 W indows XP Device Driver Rollbac[...]
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214 Index book.book Page 2 14 Thursday, June 14, 2007 6:23 PM[...]