Dell 8500 manuel d'utilisation

www .dell.com | support.dell.com Dell™ Inspiron™ 8500 Owner ’s Manual[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important infor mation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potentia l damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indi cates a potential for property damage, personal injury , or death. Abbreviations [...]

Contents 3 Contents CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 11 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Pow e r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Batter y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Air T ravel . . . . . . . . . . . . . . . . . . . [...]

4 Contents Modem and Internet Connection Problems . . . . . . . . . . . . 35 T ransferring Information to a New Computer . . . . . . . . . . 36 Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . 38 Printer Cable . . . . . . . . . . . . . . . . . . . . . . . . . 38 Connecting a P arallel Printer . . . . . . . . . . . . . . . . . 38[...]

Contents 5 Removing and Installing D evices While the Computer Is Running . . . . . . . . . . . . . . . . . . . . . . . . 56 If the Device Screw Is Not Installed . . . . . . . . . . . . . . . 57 If the Device Screw Is Installed . . . . . . . . . . . . . . . . . 58 4 Using the Keyboard and T ouchpad Numeric Keypad . . . . . . . . . . . . . . . . . .[...]

6 Contents Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 71 If you have a problem with integrat ed speakers . . . . . . . . . 71 If you have a problem with external speakers . . . . . . . . . . 71 Copying CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Using Easy CD Creator Basic . . . . . . . . . . . . . . . . . 7[...]

Contents 7 Video and Display Problems . . . . . . . . . . . . . . . . . . . 105 If the display is blank . . . . . . . . . . . . . . . . . . . . . 105 If the display is diffi cult to read . . . . . . . . . . . . . . . . 106 If only part of the display is readable . . . . . . . . . . . . . 107 Scanner Problems . . . . . . . . . . . . . . . . . . . . [...]

8 Contents Reinstalling Microsoft ® Windows ® XP . . . . . . . . . . . . . . 119 Before Y ou R einstall . . . . . . . . . . . . . . . . . . . . . . 119 R einstalling Windows XP . . . . . . . . . . . . . . . . . . . 119 R einstalling Drivers and Sof tware . . . . . . . . . . . . . . . 12 1 8 Adding and R eplacing P arts Adding Memory . . . . . . .[...]

Contents 9 Limited Warranty T erms for Dell-Branded Hardware Products (Canada Only) . . . . . . . . . . . . . . . . . . . . 174 "T otal Satisfaction" R eturn Policy (Canada Only) . . . . . . . . 178 Dell Sof tware and P eripherals (Canada Only) . . . . . . . . . 17 8 1- Y ear End-User Manufacturer Guarantee (Latin America and the Caribbea[...]

10 Contents[...]

CAUTION: Safety Instr uctions 11 CAUTION: Safety Instructions Use the following safe ty guidelines to help ensur e your own personal safety and to help protect your computer and working envi ronment from potential damage. General • Do not attempt to service the computer yourself unless you ar e a trained service technician. Always follow instal l[...]

12 CAUTION: Safety Instructions www .dell.com | support.dell.com • T o help avoid the potential ha zard of electric shock, do no t connect or disconnect any cables or perform maintenance or reconfiguration of this product du ring an electr ical storm. Do not use your computer during an electrical storm unless al l cables have been disconnected an[...]

CAUTION: Safety Instr uctions 13 • If you are using a multiple-o utlet power strip, use caut ion when plugging the AC adapter ’s power cable into the power strip. Some power strips may allow you to insert the plug incorr ectly . Incorrect insertion of the power plug could r esult in permanent damage to your computer , as well as risk of electr [...]

14 CAUTION: Safety Instructions www .dell.com | support.dell.com Air T ravel • Certain F ederal A viation Admi nistration re gulations and/or airline-specific r estrictions may apply to the operation of your Dell computer while you are on boar d an aircraft. F o r example, such regulations/r estrictions may prohibit the use of any personal electr[...]

When Using Y our Computer 15 When Using Y our Computer Observe the follo wing safe-handling guidelin es to prevent damage to your computer: • When setting up the computer for wo rk, place it on a level surface. • When traveling, do not check the computer as baggage. Y ou can put your computer through an X -ray security machine, but never put yo[...]

16 When Using Y our Computer www .dell.com | support.dell.com • Clean the display with a soft, clean cloth an d water . Apply the water to the cloth; then stroke the clot h across th e display in on e direct ion, moving from the top of the display to the bottom. Remove moisture from the displa y quickly and k eep the display dry . L ong- term exp[...]

When Using Y our Computer 17 4 Ground yourself by touching any unpainted metal surface on the back of the computer . While you work, periodically touch the I/O pane l to dissipate any static electricity that might harm internal components. Protecting Against Electrostatic Discharge Static electricity can harm el ectronic components insi de your com[...]

18 When Using Y our Computer www .dell.com | support.dell.com[...]

1 SECTION 1 A T our of Y our Computer Fro nt V ie w Lef t View Right View Back View Bottom View[...]

20 A T our of Y our Computer www .dell.com | support.dell.com Fr o n t V i ew DISPLAY LATCH — Keeps the displa y closed. DISPLAY — F or more information about your display , see the Te l l M e H o w help file. T o access the help file, see page 104. POWER BUTTON — P ress the power button to t urn on the computer or to enter or exit a po wer m[...]

A T our of Y our Computer 21 DEVICE STATUS LIGHTS T urns on when you turn on the computer and blinks when th e computer is in a power manage ment mode. T urns on when the computer reads or writes data. NOTICE: T o avoid loss of data, never tur n off the computer while the light is flashing. T u r n s o n st e a di l y o r bl i n ks t o i n d ic a t[...]

22 A T our of Y our Computer www .dell.com | support.dell.com If the computer is connected to an electrical outlet, the light operates as follows: – Solid gr e en: The battery is charging. – Flashing gr een: The battery is almost fully char ged. If the computer is running on a battery , the light operates as follows: – Off: The battery is ade[...]

A T our of Y our Computer 23 KEYBOARD STATUS LIGHTS The green li ghts located above the keyboar d indicate the following: T urns on when the numeric keypad is enabled. T urns on when the uppercase letter function is enabled. T urns on when the scroll lock function is enabled. 9 A[...]

24 A T our of Y our Computer www .dell.com | support.dell.com Le f t V i e w AIR VENTS — The computer uses an internal fan to cr eate airflow through the vents, which prevent s the computer from overheating. NOTE: The computer turns on the fan when the computer gets hot. F an noise is normal and does not indicate a proble m with the fan or the co[...]

A T our of Y our Computer 25 AUDIO CONNECTORS HARD DRIVE — Stores software and data. SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the computer . F or more information, se e the instructions included with the device. NOTICE: Before you buy an antithef t device, en sure that it will work with the security cab[...]

26 A T our of Y our Computer www .dell.com | support.dell.com Right View SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the co mputer . F or more information, see the i nstructions included with the device. NOTICE: Before you buy an antitheft device, en sure that it will work with the security cable slot. modul[...]

A T our of Y our Computer 27 MODULE BAY — Y ou can install devices such as an optical drive or Dell T ravel Lite™ module in the module ba y . F or more information, see the Te l l M e H o w help file. T o access the help file, see page 104. DEVICE LATCH RELEASE — Releases a device. F or more information, see the Te l l M e H o w help file. T [...]

28 A T our of Y our Computer www .dell.com | support.dell.com S- VIDEO TV - OUT CONNECTOR USB CONNECTORS (2) NETWORK CONNECTOR (RJ-45) NOTICE: The network connector is slightly larger than the modem connector . T o avoid damaging the computer , do not plug a telephone line into the network connector . Connects your computer to a TV . Also connect s[...]

A T our of Y our Computer 29 MODEM CONNECTOR (RJ-11) AIR VENT — The computer uses an internal fan to cr eate airflow through the vents, which pr events the computer from over heating. PARALLEL CONNECTOR VIDEO CONNECTOR SERIAL CONNECTOR T o use the internal modem, connect the telephone line to the modem connector . F or additional information on u[...]

30 A T our of Y our Computer www .dell.com | support.dell.com AC ADAPTER CONNECTOR — Attach an A C adapter to the computer . The AC adapter converts A C power to the DC power required by the compu ter . Y ou can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapte r works wi th electric al outlets worldwide. H[...]

A T our of Y our Computer 31 Bottom View HARD DRIVE — Stores software and data. M INI PCI CARD AND MODEM — Covers the compartment that contains the optional modem and optional Mini PCI card. See page 128. BATTERY - BAY LATCH RELEASE — Releases the battery . See page 47. BATTERY — When a battery is installed, you can use the computer without[...]

32 A T our of Y our Computer www .dell.com | support.dell.com NOTE: The computer turns on the fan when the computer gets hot. F an noise is normal and does not indicate a proble m with the fan or the computer . CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your com puter in a low-air flow envir[...]

2 SECTION 2 Setting Up Y our Computer Connecting to the Internet Modem and Inter net Connection Problems T ransfer ring Information to a New Computer Setting Up a Printer Pri nt e r Pr o bl e ms Setting Up the Docking Device to Connect to a Network P o wer Protection Devices T urn ing Off Y our Computer[...]

34 Setting Up Y our Computer www .dell.com | support.dell.com Connecting to the Internet NOTE: ISPs and ISP offerings vary by countr y . T o connect to the Internet, you need a modem or network connec tion and an Internet se rvice provider ( ISP), such as AOL or MSN. Y our ISP will offe r one or more of the following Internet connection options: ?[...]

Setting Up Y our Computer 35 4 In the next window , click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Intern et serv ice providers (ISP s) . • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually . • If y[...]

36 Setting Up Y our Computer www .dell.com | support.dell.com C HECK THE CONNECTION — V erify that the telephone line is connected to the modem. C HECK THE TELEPHONE LINE — T ry using a different telephone line. If you are using a lin e that is 3 m (10 ft) or more in length, try a shorter one. I RREGULAR DIAL TONE — If you have voice mail ser[...]

Setting Up Y our Computer 37 Y ou can transfer the data to the new computer over a network or serial connection, or you can store it on a removable medium, such as a writable CD or floppy disk . T o prepare the new computer for the fil e transfer: 1 Click the Start button, point to All P rog rams → Accessories → System To o l s , and then click[...]

38 Setting Up Y our Computer www .dell.com | support.dell.com 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next . The wizard r eads the collected files an d settings and applies them to your new computer . When all of the settings and fi les have been applied, the [...]

Setting Up Y our Computer 39 4 T urn on the printer and then turn on the computer . If the Add New Hardware Wizard window appears, click Cancel . 5 Install the printer driver if nece ssary . See the docu mentation that came with your printer . Connecting a USB Printer NOTE: Y ou can connect USB devices while the computer is turned on. 1 Complete th[...]

40 Setting Up Y our Computer www .dell.com | support.dell.com Printer Problems C HECK THE PRINTER CABLE CONNECTIONS — Ensur e that the printer cable is properly connected to the computer (see page 38). T EST THE ELECT RICAL OU TLET — Ensure that the electrical ou tlet is working by testing it with another device, such as a lamp. E NSURE THAT TH[...]

Setting Up Y our Computer 41 Setting Up the Do cking Device to Connect to a Network NOTE: A network adapter is also referred to as a network inter face controller (NIC). NOTICE: Do not install a network adapter or a network adapter/modem combination PC Card u ntil you compl ete the docking devic e setup. NOTICE: T o prevent s erious operating syste[...]

42 Setting Up Y our Computer www .dell.com | support.dell.com Many surge protectors have a telephon e jack for modem protection. See the surge protector documentation fo r modem connection instructions. NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network c able from the network wall jack during electrical storm[...]

3 SECTION 3 Using Batteries and Module Bay Devices Using a Batter y Po w e r Pr o b l e m s About the Module Bay Checking the Charge on the Second Batter y R emoving and Installing Devices While the Computer Is Tu r n e d O f f R emoving and Installing Devices While the Computer Is R unning[...]

44 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com Using a Batter y Battery Performance NOTE: Batteries for portable computers are covered only during the initial one-year period of the limited warranty for your computer (see page 163). Use a battery to power the computer when it is not connected to an electrical outlet. On[...]

Using Batteries and Module Bay Devices 45 CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not pu ncture , incinerate, disassemble, or expose the battery to temperatur es above 65°C (149°F). Keep the battery away from children. Handl e da maged or leakin g batteries with extreme care. Damaged ba tteries may leak a[...]

46 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com Microsoft Windows Power Meter The W indows power meter indicates the remaining battery charge. T o check the power meter , double -click the icon on the taskbar . F or more information on the Po w e r M e t e r tab, see the T ell Me How help file. T o access the help file, [...]

Using Batteries and Module Bay Devices 47 A low-battery warning occurs when th e battery charge is approximately 90 percent depleted. The computer be eps once, indicating that minimal battery operating time r emains. During that time, the speak er beeps periodically . If two batteries ar e inst alled, the low-battery warning means that the combined[...]

48 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com 2 If the computer is connected to a docking device (dock ed), undock it. See the documentation that came with your docking dev ice for instructions . 3 Slide and hold the battery-bay (or module-bay) latch release on the bottom of the computer , and then remove the battery f[...]

Using Batteries and Module Bay Devices 49 Re moving and Installing a R eserve Batter y 1 Remove the battery (see page 47). 2 Remove the reserve battery cover . 3 P ull the reserve battery out of its compartment, and disconnect the reserve battery cable from the connector .[...]

50 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com 4 Connect the reserve battery cable to the connector in the reserve battery compartment. 5 Place the reserve battery in the compartment, and r eplace the reserve battery cover . reserve batter y connector reser ve[...]

Using Batteries and Module Bay Devices 51 Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery dischar g es during prolonged storag e. After a long storage period, rechar ge the battery fully before you use it. Po w e r P r o b l em s C HECK THE POWER LIGHT — Wh en the power light is lit or b[...]

52 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com If the battery status light flashes green and orange, the battery is too hot to charge. T urn off the computer (see page 42), disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature. If the battery status light rapi[...]

Using Batteries and Module Bay Devices 53 R emoving and Installing Devices While the Computer Is T urned Off NOTE: If the device screw is not inst alled, you can remove and install devices while the computer is running and connected to a docking device (docked). Y our computer ships with an optical drive installed in the module bay . However , the [...]

54 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com NOTE: Y ou do not need to install the device screw unless you want to secure the module inside the computer fo r securi ty purposes. If the Device Screw Is Not Installed NOTICE: T o prevent damage to devices, plac e them in a safe, dr y place when they are not installed in [...]

Using Batteries and Module Bay Devices 55 If the Device Screw Is Installed 1 Save and close any open file s, e xit any open programs , and shut down the computer (see page 42). 2 If the computer is connected to a docking device (dock ed), undock it. See the documentation that came with your docking device for instructions. NOTICE: T o prevent damag[...]

56 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com 6 P ull the device out of the module bay . NOTICE: Insert devices into the module bay before you dock and turn on the computer . 7 Insert the new device into the bay , an d push the device until you feel a click. 8 Replace the device scr ew . 9 T urn on the computer . R emo[...]

Using Batteries and Module Bay Devices 57 NOTE: Y ou do not need to install the device screw unless you want to secure the module inside the computer for security purposes. If the Device Screw Is Not Installed 1 Double-click the Safely Remove Hardware icon on the taskbar . 2 Click the device you want to eject. NOTICE: T o prevent damage to devices,[...]

58 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com 4 P ull the device out of the module bay . 5 Insert the new device into the bay , an d push the device until you feel a click. W indows XP automatically re cognizes the new device. 6 If necessary , enter your password to unlock your computer . If the Device Screw Is Install[...]

Using Batteries and Module Bay Devices 59 6 P ull the device out of t he module bay . 7 Insert the new device into the bay , push the device until you feel a click, and replace the screw . W indows XP automatically re cognizes the new device. 8 If necessary , enter your password to unlock your computer . device latch release[...]

60 Using Batteries and Module Bay Dev ices www .dell.com | support.dell.com[...]

4 SECTION 4 Using the K eyboard and T ouchpad Numeric Keypad Keyboard Shortcuts To u c h P a d Customizing the T ouch P ad T ouch P ad or Mouse Problems External Keyboard Problems Unexpected Characters[...]

62 Using the Keyboard and T ouchpad www .dell.com | support.dell.com Numeric K eypad The ke ypad numbers and symbols ar e marked in blue o n the right of the ke y p a d k e y s . T o t y p e a n u m b e r o r s y m b o l , e n s u r e t h a t t h e ke y p a d i s e n a b l e d , and press and the desired k e y . The light indicates that the key pa [...]

Using the Keyboard and T ouchpad 63 Battery CD or DVD T ray Display F unctions Ra dios (Including Wireless Networking and Bluetooth™) Power Manag ement Displays the Dell™ QuickSet Battery Meter Requir es Dell QuickSet to function. Ejects the tray out of the drive. Switches the video image to the next display in the following sequence: the integ[...]

64 Using the Keyboard and T ouchpad www .dell.com | support.dell.com Speaker F unctions If no sound comes from the speakers, press and adjust the volume. Microsoft ® Windows ® L ogo Key F unctions T o adjust keyboard operation, such as the character r epeat rate, open the Control P anel, and click P r inters and Other Ha rdware . Increases the vo[...]

Using the Keyboard and T ouchpad 65 To u c h P a d The touch pad detects the pressur e and movement of your finger to allow you to move the cursor on the disp lay . Use the touch pad and touch pad buttons as you would use a mouse. • T o move the cursor , lightly slide your finger over the touch pad. • T o select an ob ject, lightly tap once on [...]

66 Using the Keyboard and T ouchpad www .dell.com | support.dell.com • T o double-click an object, position the cursor on the object and tap twice on the touch pad or use your thumb to press the l eft touch-pad button twice. Customizing the T ouch P ad Y ou can disable the touch pad or adjust their settings by using the Mouse P roperties window .[...]

Using the Keyboard and T ouchpad 67 External K eyboard Problems C HECK THE KEYBOA RD CABLE — Shut down the computer (see page 42). Disconnect the keyboar d cable and check it f or damage. If you are using a k eyboard e xtension cable, disconnect it and connect the k e yboard directly to the computer . C HECK THE E XTERNAL KEYBOARD — 1 T urn off[...]

68 Using the Keyboard and T ouchpad www .dell.com | support.dell.com[...]

5 SECTION 5 Using CDs, DVDs, and Other Multimedia Using CDs and DVDs CD or DVD problems Sound and Speaker P roblems Copying CDs Connecting a T elevis ion to the Computer[...]

70 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com Using CDs and DVDs F or information about using CDs and DVDs in your computer , see the Te l l Me How help file. T o access the help file, see page 104. CD or DVD problems If you cannot play a CD, CD-RW , or DVD NOTE: Because of different worl dwide fi le types, not all DVD t[...]

Using CDs, DVDs, and Other Multimedia 71 C HECK THE DRIVE FOR ERRORS — If the drive is a fix ed drive: 1 Remove the hard driv e and floppy drive. 2 Insert the Drivers and Utilities CD for your computer and turn on the computer . 3 V erify that the light is blinki ng, indicating normal operation. If you cannot eject the CD, CD-RW , or DVD drive tr[...]

72 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com T EST THE ELECT RICAL OU TLET — Ensure that the electrical ou tlet is working by testing it with another device, such as a lamp. E NSURE THAT THE SPEAK ERS ARE TURNED ON — See the setup diagram supplied with the speakers. A DJUST THE W INDOWS VOLUME CONTROL — Double-cli[...]

Using CDs, DVDs, and Other Multimedia 73 • DataCD allo ws you to copy a variety of your documents, such as spreadsheet or accounting files, to a CD for permanent storage. NOTE: Some music and game CDs are copy-protected. If you have a CD that cannot be copied, you must use the original CD for ev er yday use. • Disc Copier allows you to mak e a [...]

74 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com • If you want to copy files from the In ternet or files from a floppy or Zip drive, copy those files to your hard drive first, and then burn your CD. Y ou r C D- RW d r iv e re qu ire s a s te ad y st rea m o f da ta to pr o pe rl y rec ord . Direct Internet downloads, flop[...]

Using CDs, DVDs, and Other Multimedia 75 3 Insert the source CD that you want to copy into the CD-RW drive. The Disc Copier project program briefly checks the source CD in the CD-R W drive to ensur e that it is a reada ble CD. 4 Click Copy . Depending on the size of the file s that are being copied, the copy process may take a few minutes. 5 After [...]

76 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com Connecting a T elevision to the Computer NOTE: Video and audio cables for connecting your computer to a t elevision are not included with your computer . Cables may be purchased at most consumer electronics stores. Y our computer has an S-video TV -out connector that, togethe[...]

Using CDs, DVDs, and Other Multimedia 77 S- Video and Standard Audio Before you begin, ensur e that you have the following cables: 1 T urn off the computer and the televi sion and/or audio device you want to connect. TV/digital audio adapter cable S-video cable audio cable[...]

78 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com NOTE: Y ou can connect an S-video cable directly to the S-video connector on the computer (without the video adapter cable) if your television or a udio device supports S-video but not S/PDIF digital audio. 2 Connect the TV/digital audio adapte r cable to the S-video TV -out [...]

Using CDs, DVDs, and Other Multimedia 79 S- Video and Digital Audio Before you begin, ensur e that you have the following cables: TV/digital audio adapter cable S-video cable S/PDIF digital audio cable[...]

80 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 1 T urn off the computer and t he televi sion and/or audio device you want to connect. 2 Connect the TV/digital audio adapte r cable to the S-video TV -out connector on your computer . 3 Plug one end o f the S-video cabl e in to the S-video connector on the TV/digital audio a[...]

Using CDs, DVDs, and Other Multimedia 81 Composite Video and Standard Audio Before you begin, ensur e that you have the following cables: 1 T urn off the computer and the televi sion and/or audio device you want to connect. 2 Connect the TV/digital audio adapte r cable to the S-video TV -out connector on the computer . TV/digital audio adapter cabl[...]

82 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 3 Plug one end o f the composite video cable in to the composite video connector on the TV/digital audio adapter cable. 4 Plug the other end of the composite video cable in to the composite video connector on the television. 5 Plug the single-connector end of the audio cable [...]

Using CDs, DVDs, and Other Multimedia 83 Composite Video and Digital Audio Before you begin, ensur e that you have the following cables: 1 T urn off the computer and the televi sion and/or audio device you want to connect. TV/digital audio adapter cable composite video cabl e S/PDIF digital audio cable[...]

84 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 2 Connect the TV/digital audio adapte r cable to the S-video TV -out connector on the computer . 3 Plug one end o f the composite video cable in to the composite video connector on the TV/digital audio adapter cable. 4 Plug the other end of the composite video cable in to the[...]

Using CDs, DVDs, and Other Multimedia 85 5 T o play a DVD on the television , click the small "primary" button (res embles a bull’s-e ye) at the bottom-left under the TV pictur e. NOTE: V arious programs access the h ardware i n different ways. Y ou may or may not need to click the primar y button for operations other than playi ng DVD [...]

86 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 1 Double-click the InterV ideo WinDVD icon on the W indows deskto p. 2 Insert a D VD into the DVD drive. If the DV D begins playing, click the stop button. 3 Click the P roperties (wr ench) icon. 4 Click the Aud io tab. 5 Click Enable S/PDIF output . 6 Click Apply . 7 Click O[...]

Using CDs, DVDs, and Other Multimedia 87 Enabling S/PDIF in the Windows Audio Driver NOTE: Enabling S/PDIF in Windows disables the sound from the headphone connector . 1 Double-click the speak er icon in the W indows notification area. 2 Click the Options menu and then click Advanced Controls . 3 Click Advanced . 4 Click Enable S/PDIF . 5 Click Clo[...]

88 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com[...]

6 SECTION 6 Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Network Problems Connecting to Wireless Local Area Networks[...]

90 Setting Up a Home and Office Network www .dell.com | support.dell.com Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. T o connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your [...]

Setting Up a Home and Office Network 91 Network Setup Wizard The Microsoft ® Wi n d o w s ® XP operating system provi des a Network Setup W izard to guide you through the proces s of shari ng files, printe rs, or an Internet connection betw een computers in a home or small office. 1 Click the Start button, point to All P rog rams → Accessories [...]

92 Setting Up a Home and Office Network www .dell.com | support.dell.com Connecting to Wireless L ocal Area Networks NOTE: These networking instr uctions do not apply to Bluetooth or cellular products. Before you can connect to a wireless Local Area Network (LAN), you must have specific information about your ne twork. Be sure to get the name of yo[...]

Setting Up a Home and Office Network 93 Connecting to a Network in Windows XP Y our wireless network car d requir es pr oper software and drivers in order to connect to a network. This software is pr e-installed from the factory . If the so ft wa re is re mo ve d or co r ru pt ed , fo ll ow the instructions listed in the User's Guide fo r yo u[...]

94 Setting Up a Home and Office Network www .dell.com | support.dell.com NOTE: The names of wireless networks that your computer can see are listed in the Ava ilable Networks area. 6 Click Add . The Wireless network properties window appears.[...]

Setting Up a Home and Office Network 95 7 Enter the name of your networ k in the Network name (SSID) field. 8 If you are connecting to an ad-hoc network, which does not use any routers or access points, click the check box labeled This is a computer -to-computer (ad hoc) netw ork; wireless access points are not used . 9 Click OK . Y our new network[...]

96 Setting Up a Home and Office Network www .dell.com | support.dell.com Finalizing your Network Connection (Security Settings) T o finalize your connection, you must change your wireless security settings to match the wireless networ k you are trying t o connect to . Choose one of the following connection options based on the security settings f o[...]

Setting Up a Home and Office Network 97 NOTE: Network security settings are only provided by your network administrator and are unique to your network. Dell cannot provide this information. Connecting to a Network with no Security-Related R equirements 1 In the P referred networks area, click the name of your wireless network. 2 Click P roperties .[...]

98 Setting Up a Home and Office Network www .dell.com | support.dell.com 4 Fr o m t h e Data encryption drop-down menu, select your data encryption type (as provided by the network administrator). 5 If your wireless network r equires a key , enter it in the Network key field. NOTE: Y our computer may take up to a minute to attach to the network. 6 [...]

Setting Up a Home and Office Network 99 2 Click P roperties . 3 Fr o m t h e Network Authentication drop-down menu, select Open . Earlier versions of Dell wirele ss softwar e may not contain the drop-down menus. If you are using an earlier version, select the check box labeled Data encryption (WEP enabled) and go to step 5. 4 Fr o m t h e Data encr[...]

100 Setting Up a Home and Office Network www .dell.com | support.dell.com 7 Enter the WEP network key , provided by your network administrator , in the Network key field. 8 Enter this key again in the Confirm netwo rk key field. NOTE: Y our computer may take up to a minute to attach to the network. 9 Click OK . Y our network setup is complete.[...]

7 SECTION 7 Solving Problems Finding Solutions Accessing Help Error Mess ages Video and Display Problems Scanner Problems Drive Problems PC Card Problems Ge n er al Pr og r am Pro b le m s E-Mail Problems If Y our Computer G ets Wet If Y ou Drop or Damage Y our Computer R esolving Other T echnical Problems Drivers Using System R estore R esolving S[...]

102 Solving P roblems www .dell.com | support.dell.com Finding Solutions Sometimes it’s difficult to figure out where to go for answers. Use this chart to quickly find the answers to your questions. NOTE: If you have a problem with an external device, se e the device documentation or contact the manufacturer . ® See page 51. See page 104. Get te[...]

Solving P roblems 103 See page 105. See page 71. See page 40. See page 35. See page 107. See page 91. See page 67. See page 110. See page 35. See page 104. See page 111. See page 112. See page 108 See page 66. See page 67.[...]

104 Solving P roblems www .dell.com | support.dell.com Accessing Help Error Messages If the message is not listed, see the documentation for th e operating system or the program that was running at the time the message appeared. T O ACCESS THE T ELL M E H OW HELP FILE — 1 Click the Start button and click Help and Support . 2 Click User and system[...]

Solving P roblems 105 Video and Display Problems If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer . N OT ENOUGH MEMORY OR RESOURCES . E XIT SOME PROGRAMS AND TRY AGAIN — Y ou have too many programs open. Cl[...]

106 Solving P roblems www .dell.com | support.dell.com If the display is difficult to read T EST THE ELECT RICAL OU TLET — Ensure that the electrical out let is working by testing it with another device, such as a lamp. C HECK THE AC ADAPTER — Check the AC adapter cable connect ions. If the AC adapter has a light, ensur e that it is on. C ONNEC[...]

Solving P roblems 107 If only part of the display is read able NOTE: If you can connect to your Internet ser vice provider (ISP), your modem is functioning properly . If you are sure that your modem is work ing properly and you still experience proble ms, contact your ISP . Scanner Problems A DJUST THE W INDO WS DISPLAY SETTIN GS — 1 Click the St[...]

108 Solving P roblems www .dell.com | support.dell.com Drive Problems NOTE: F or information on saving files to a floppy disk, see the T ell Me How help file. T o access the help file, see page 104. If you cannot save a file to a floppy drive E NSURE THAT W INDOWS ® RECOGNIZES THE DRIVE — Click the Start button and click My Computer . If the dri[...]

Solving P roblems 109 If you have problems with a hard drive PC Card Problems C LEAN THE DRIVE — See "Cleaning Y our Computer" in the Te l l M e H o w help file for instructions. T o access the help file, see page 104. A LLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard driv e may prevent the operating system from starting. [...]

110 Solving P roblems www .dell.com | support.dell.com General Program Problems A program crashes NOTE: Sof tware usually includes installation instr uctions in i ts documentation or on a floppy disk or CD. A program stops responding Error messages appear E-Mail Problems S EE THE SOFTWARE DOCUMEN TATION — Many software manufactur ers maintain web[...]

Solving P roblems 111 If Y our Computer Gets W et CAUTION: P er form this proced ure only after you are c ertain that it is safe to do so. If the comp uter is connected to an electrical outlet, it is recommended that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet. Use the utmost [...]

112 Solving P roblems www .dell.com | support.dell.com 14 Replace the battery . 15 T urn on the computer and verify that it is working properly . NOTE: See page 163 for information on your warranty coverage. If the computer does not start, or if you cann ot identify the damaged components, contact Dell (see page 150) . If Y ou Drop or Damage Y our [...]

Solving P roblems 113 Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or key bo ard . Al l d ev i ce s re qu i re a d r iv er pr o gr am . A driver acts like a translator betwee n the device and the programs that use the device. Each device has its own se t of specialized commands that only its driv[...]

114 Solving P roblems www .dell.com | support.dell.com Re installing Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, yo ur computer might not work co rrectly . Using Windows XP Device Drive[...]

Solving P roblems 115 3 Fr o m t h e Language drop-down menu in the toolbar , select your preferr ed language for the driver or utility (if availa ble). A welcome screen appears. 4 Click Next . The CD automatically scans your ha rd wa re t o d et e ct dr iv e rs an d utilities used by your computer . 5 After the CD completes the hardware scan, you [...]

116 Solving P roblems www .dell.com | support.dell.com 6 Double-click the name of the device for which you are installing the driver . 7 Click the Driver tab and click Update Driver . 8 Click Install from a list or sp ecific location (Advanced) and click Next . 9 Click Browse and browse to the location to which you previously extracted the dr iver [...]

Solving P roblems 117 3 Click a ca lendar date to which yo u want to rest ore your comp uter . The Select a Restore P oint scr een provides a ca lendar that allo ws you to see and select restore points. All calendar dates with available restor e points appear in bold. 4 Select a restor e point and click Next . If a calendar date has only one restor[...]

118 Solving P roblems www .dell.com | support.dell.com 4 Click the System Restore tab. 5 Ensure that T urn off System Restore is unchecked. R esolving Software and Hardware Incompatibilities W indows XP IRQ conflicts occur if a de vice either is not dete cted during the operating system setup or is de tected but incorrectly configur ed. T o check f[...]

Solving P roblems 119 R einstalling Microsoft ® Windows ® XP Before Y ou Reinstall If you are considering reinstalling the W indows XP operating syste m to correct a problem with a newly installe d driver , first try using W indows XP Device Driver Rollback (s ee page 114). If Device Dr iver Rollback does not res olve the problem, then use System[...]

120 Solving P roblems www .dell.com | support.dell.com 5 P r ess the arrow ke ys to select CD-ROM , a nd then press . 6 When the Press any key to boot from CD message appears, press any k ey . Windows XP Setup 1 When the Windows XP Setup screen appears, press to select T o set up W indows now . 2 Read the information on the Microsoft Windows Licens[...]

Solving P roblems 121 9 If the Modem Dialing Information scr een appears, enter the requested information and click Next . 10 Enter the date, time, and time zone in the Date and T ime Settings window and click Next . 11 If the Networking Settings screen appears, click Ty p i c a l and click Next . 12 If you are r ein stalling W indows XP Profession[...]

122 Solving P roblems www .dell.com | support.dell.com[...]

8 SECTION 8 Adding and R eplacing Pa r t s Adding Memor y Adding a Mini PCI Card Adding a Modem R eplacing the Hard Drive[...]

124 Adding and R eplacing P arts www .dell.com | support.dell.com Adding Memor y Y ou can increase your co mputer memory by installing memory modules on the system board. See page 138 for in formation on the memory supported by your computer . Install only memory modules that ar e intended for your computer . NOTE: Memor y modules purchased from De[...]

Adding and R eplacing P arts 125 7 T urn the compute r over , loosen the captive scr ew from the memory module cover , and then remove the cover . NOTICE: T o prevent damage to the memor y module connector , do not use tools to spread the memory-module securing clips. 8 If you ar e r eplacing a me mory module, r emove the e xisting module: a Use yo[...]

126 Adding and R eplacing P arts www .dell.com | support.dell.com NOTICE: If you need to install memor y modules in two connectors, install a memor y module in the co nnector labeled “DIMM A ” before you install a module in the connector labeled “DI MM B.” Insert memor y modules at a 45-degree angle to avoid damaging the connector . 9 Groun[...]

Adding and R eplacing P arts 127 10 Replace the cover . NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer . captive screw memor y modul e cover[...]

128 Adding and R eplacing P arts www .dell.com | support.dell.com 11 Insert the battery into the battery ba y , or connect the A C adapter to your computer and an electrical outlet. 12 T urn on the computer . As the computer boots, it detects th e additional memory and auto matically updates the system configuration information. T o confirm the amo[...]

Adding and R eplacing P arts 129 NOTICE: Handle components and cards by their edg es, and avoid touching pins and contacts. Ground yourself by touching a metal connector on the back of the computer . Continue to ground yourself periodically during this procedure. 7 T urn the computer over . 8 Loosen the captive screw from the Mi ni PCI card/modem c[...]

130 Adding and R eplacing P arts www .dell.com | support.dell.com NOTICE: T o avoid damaging the Mini PCI card , never place cables on top of or under the card. NOTICE: The connectors are keyed to ensure c orrect insertion. If you feel resistance, check the connectors and realign the card. 10 Align the Mini PCI card with the connector at a 45-degre[...]

Adding and R eplacing P arts 131 12 Replace the cover and tighten the screw . Adding a Modem If you order ed the optional modem at the same time that you order ed your computer , Dell installed the modem for you. CAUTION: Before working inside your computer , read the safety instructions at the front of this guide (see page 11). NOTICE: Handle comp[...]

132 Adding and R eplacing P arts www .dell.com | support.dell.com 7 Ground yourself by touching a me tal connector on the back of the computer , and continue to do so pe riodically during this procedure. 8 T urn the computer over , and loosen the captive screw from the Mini PCI card/modem cover . 9 If a modem is no t already installed, go to s tep [...]

Adding and R eplacing P arts 133 10 Connect the modem cable to the modem. NOTICE: The cable connectors are keyed for correct insertion; do not force the connections. 11 Align the modem with the screw hole, and pr ess the modem into the connector on the system board. 12 Install the screw to secur e the modem to the syste m board. 13 Replace the Mini[...]

134 Adding and R eplacing P arts www .dell.com | support.dell.com R eplacing the Hard Drive NOTE: Y ou need the Operating System CD to install the Micros of t ® Windows ® operating system. Y ou also need the Drivers and Utilities CD for your computer to install the drivers and utilities on the new hard drive. CAUTION: If you remove the hard drive[...]

Adding and R eplacing P arts 135 NOTICE: When the hard drive is not in the computer , store it in protective antistatic packaging. F or precautions on preventing electr ostatic discharge, see page 11. 8 Slide the har d drive out of t he computer . 9 Remove the new drive from its packa ging. Save the original packaging fo r st oring or shipping the [...]

136 Adding and R eplacing P arts www .dell.com | support.dell.com[...]

9 SECTION 9 Appendix Specifications Standard Settings Dell T echnical Support Policy (U.S. Only) Contacting Dell R egulator y Noticesour ccce ss the help Limited Wa r ranties and R eturn Policy[...]

138 Appendix www .dell.com | support.dell.com Specifications Microprocessor Microprocessor type Intel ® Mobile P entium ® 4M L1 cache 8 KB (internal) L2 cache 512 KB (on die) External bus frequency 400 MHz System Information System chip set Intel 845MP Data bus width 64 bits DRAM bus width 64 bits Microprocessor address bus width 32 bits PC Card [...]

Appendix 139 Ports and Connectors Serial 9-pin connector; 16550C -compatible, 16-byte buffer connector P arallel 25-hole connector ; unidirectional, bidirectional, or ECP Video 15-hole connector Audio microphone miniconnector , stereo headphones/speak ers miniconnector USB two 4-pin USB 2.0–compliant connectors Infrared sensor sensor compatible w[...]

140 Appendix www .dell.com | support.dell.com Video Video type 64-bit hardwar e accelerated (A TI M9) 128-bit hardwar e accelerated (NVIDIA NV28m) Data bus 4X AGP Video controller A TI M9 or NVIDIA NV28m Video memory 32 MB or 64 MB LCD interface L VDS TV support NTSC or P AL in S-video and composite modes Audio Aud io t yp e In te l AC’ 97 Stereo[...]

Appendix 141 Maximum resolutions 1920 x 1200 (WUXGA) 1680 x 1050 (WSXGA+) 1280 x 800 (WXGA) Response time (typical) 35-ms fall (maximum) Refr esh rate 60 Hz Operating angle 0 ° (closed) to 180° Viewing angles: Horizontal ±65° V ertical ±50° Pix el pitch 0.1725 (WUXGA) 0.1971 (WSXGA+) 0.2588 (WXGA) P ower Consumption: P anel with backlight (ty[...]

142 Appendix www .dell.com | support.dell.com T rack Stick X/Y position resolution (graphics table mode) 250 count/sec @ 100 gf Size protrudes 0.5 mm (0.02 inch) higher than surrounding keycaps Battery T ype 9-cell "smart" lithium ion (72 WHr) Dimensions: Depth 222.8 mm (8.77 inches) Height 22.5 mm (0.89 inch) W idth 67 mm (2.64 inches) W[...]

Appendix 143 Rated output voltage 19.5 VDC Dimensions: Height 27.94 mm (1.1 inches) W idth 58.42 mm (2.3 inches) Depth 133.85 mm (5.25 inches) W eight (with cables) 0.4 kg (0.9 lb) T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Physical Height 38 mm (1.5 inches) W idth 359 mm (14.1 inches) De[...]

144 Appendix www .dell.com | support.dell.com Environmental T emper ature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (nonconden sing) Maximum vibration (using a random-vibration spectrum that simulates user environment[...]

Appendix 145 Standard Settings Overview Y ou can use the system setup program as follows: • T o set or cha nge user-selectable fe atures—for e xample, your computer password. • T o verify information about the co mputer ’s current configuration , such as the amount o f system memory . After you set up the computer , run the system setup pro[...]

146 Appendix www .dell.com | support.dell.com System Setup Screens On each scr een, the system setup options ar e listed at the left. T o the right of each option is the setting or va lue for that option. Y ou can ch ange settings that appear as w hite type on the screen. Options or values that you cannot change (because they are determined by the [...]

Appendix 147 • T o en able or disable a device, highlight the item and press . Enabled items appe ar as white and display a small triangle to the left; disabled item s appear blue or dimmed without a triangle. • T o reorder a device in the list, hi ghlight the device and then press or (not case-sensitive) to mo ve the highli ghted device up or [...]

148 Appendix www .dell.com | support.dell.com Changing Printer Modes Set the Pa r a l l e l M o d e option according to the ty pe of printer or device connected to the parallel connector . T o determine the correct mode to use, see the documentation that came with the device. Setting P ara llel Mode to Disabl ed disables the parallel port and the p[...]

Appendix 149 Dell T echnical Support P olicy (U.S. Only) T echn ician-assisted te chnical support requir es the cooperation and participation of the customer in th e troubleshooting process and provides for restoration of the operating system, application softwar e, and hardwar e drivers to the original defa ult configuration as shipped from Dell, [...]

150 Appendix www .dell.com | support.dell.com Definition of "Third-Party" Software and P eripherals Third-party softwar e and peripherals in clude any peripheral, accessory , or application software sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party softwar e and peripherals [...]

Appendix 151 Aruba General Support toll-free: 800-1578 Austral ia (Sydney) International Access Code: 0011 Country Code: 61 City Code: 2 E-mail (Australia): au_tech_support@dell.com E-mail (New Zealand): nz_tech_support@dell.com Home and Small Business 1-300-65-55-33 Government and Business toll-free: 1-800-633 -559 P referr ed Accounts Division (P[...]

152 Appendix www .dell.com | support.dell.com Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 We b s i t e : support.euro.dell.com E-mail: tech_be@dell.com E-mail for F rench Speaking Cust omers: support.euro.dell.com/be/fr/emaildell/ T echnical Support 02 481 92 88 Customer Care 02 481 91 19 Home/Small Business Sales[...]

Appendix 153 Canada (North Y ork, Ontario) International Access Code: 011 Automated Or der-Status System toll-free: 1-800-433-9014 AutoT ech (automated technical support) toll-free: 1-800-247-9362 T echF ax toll-free: 1-800-950-1329 Customer Care (home/small business) toll-free: 1-800-847-4096 Customer Care (med./lar ge business, government) toll-f[...]

154 Appendix www .dell.com | support.dell.com China (Xiamen) Country Code: 86 City Code: 592 T ech Support website: support.ap. dell.com/china T ech Support E-mail: cn_sup port@dell.com T ech Support F ax 818 1350 Home and Small Business T echnical Support toll-free: 800 858 2437 Corporate Accounts T echnical Support toll-free: 800 858 2333 Custome[...]

Appendix 155 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 We b s i t e : support.euro.dell.com E-mail Support (portable computers): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com T echnical Support 7023 0182 Customer Care (Relational) [...]

156 Appendix www .dell.com | support.dell.com F ra nce (P aris) (Mon tpellier ) International Access Code: 00 Country Code: 33 City Codes: (1) (4) We b s i t e : support.euro.dell.com E-mail: support.euro .dell.com/fr/fr/emaildell/ Home and Small Business T echnical Support 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700 Switchboar[...]

Appendix 157 Hong Kong International Access Code: 001 Country Code: 852 T echnical Support (Dimension™ and Inspiron™) 296 93188 T echnical Support (OptiPlex™, Latitude™, and Dell P recision™) 296 93191 Customer Service (non-technical, post-sales issues) 800 93 8291 T r ansaction Sales toll-fr ee: 800 96 4109 Large Corporate Accounts HK to[...]

158 Appendix www .dell.com | support.dell.com Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 We b s i t e : support.euro.dell.com E-mail: support.euro .dell.c om/it/it/emaildell/ Home and Small Business T echnical Support 02 577 826 90 Customer Care 02 696 821 14 F ax 02 696 821 13 Switchboard 02 696 821 12 Corporate T e[...]

Appendix 159 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 We b s i t e : support.jp.del l.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension™ and Inspiron™) toll-free: 0120-198 -226 T echnical Support outside of Jap[...]

160 Appendix www .dell.com | support.dell.com Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (A ustin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 [...]

Appendix 161 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support 001[...]

162 Appendix www .dell.com | support.dell.com New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell.com Home and Small Business 0800 446 255 Government and Business 0800 444 617 Sales 0800 441 567 F ax 0800 441 566 Nicaragua General Support 001-800-220-1006[...]

Appendix 163 Po r t u g a l International Access Code: 00 Country Code: 35 E-mail: support.euro.dell.com/es/es/emaildell/ T echnical Support 800 834 077 Customer Care 800 300 415 or 800 834 075 Sales 800 300 410 or 800 300 411 or 800 300 412 or 121 422 07 10 F ax 121 424 01 12 Pue rt o R ic o General Support 1-800-805-7545 St. Kitts and Nevis Gener[...]

164 Appendix www .dell.com | support.dell.com Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 We b s i t e : support.euro.dell.com E-mail: support.euro.dell.com/es/es/emaildell/ Home and Small Business T echnical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 F ax 902 118 539 Corp[...]

Appendix 165 Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 We b s i t e : support.euro.dell.com E-mail: swisstech@dell.com E-mail for F rench-speaking HSB and Corporate Customers: support.euro .dell.com/ch/fr/emaildell/ T echnical Support (Home and Small Business) 0844 811 411 T echnical Support (Corporate) 0844 [...]

166 Appendix www .dell.com | support.dell.com U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 We b s i t e : support.euro.dell.com Customer Care website: dell.co.uk/lca/customerservices E-mail: dell_direct_support@dell.com T echnical Support (Corporate/Pr efer red Accounts/P AD [1000+ employees]) 0870 908 0500 T echn[...]

Appendix 167 U.S.A. (Austi n, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) T echnical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 DellNet™ Service[...]

168 Appendix www .dell.com | support.dell.com R egulator y Notices Electromagnetic Interference (EMI) is any signal or emissi on, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navig ation or other safety service or seriousl y degrades, obstructs, or repe ated ly interrupts a licensed radi[...]

Appendix 169 NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requir ements of the official Me xican standards (NOM): Exporter: Dell Computer Corporation One Dell W ay Round Rock, TX 78682 Importer: Dell Computer de México , S.A. de C.V . P aseo de la Reforma 262[...]

170 Appendix www .dell.com | support.dell.com Limited W arranties and R eturn Policy Dell-branded hardwar e products purchased in the U.S. or Canada come with either a 9 0-day , 1-year , 2-year , 3-year , or 4-year li mited warranty . T o deter mine which warran ty came with yo ur hardwar e product(s), see your packing slip or invoice. The followi [...]

Appendix 171 THIS W ARRANTY GIVES Y OU SPECIFIC LEGAL RIGHTS, AND YOU MA Y ALSO HA VE O THER RIGHTS WHICH V AR Y FROM ST ATE TO ST A TE (OR JURISDICTION TO JURISDICTION). DELL'S RESPON SIBILITY FOR MALFUNCTIO NS AND DEFECTS IN HARDW ARE IS LIMITED TO REP AIR AND RE PLACEMENT AS SET FOR TH IN THIS W ARR ANTY ST A TEM ENT . ALL EXPRESS AND IMPLI[...]

172 Appendix www .dell.com | support.dell.com What do I do if I need warranty service? Before the warranty expires, please call us at th e relevant number listed in the follow ing table. Please also have your Dell Serv ice T ag or order number available. What will Dell do? During the 90 days of the 90-day limited warra nty and the first year of all[...]

Appendix 173 During the remaining years: F or the r emaining period o f the limited warranty , we will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us , we will require a valid credit card number at the tim e you request a replacement part, but we will not char ge you for the r[...]

174 Appendix www .dell.com | support.dell.com "T otal Satisfaction" Return P olicy (U.S. Only) W e va lue our relationship with you and want to make sure that you're satisfied with your purchases. That's why we offer a "T otal Satisfac tion" return policy for most products that you— the end-user customer—purchase d[...]

Appendix 175 What is not covered by this limited warranty? This limited warranty does not cover: • Software, including the operating system and software added to the Dell-branded hardwar e products through our factory -inte gration system, or the reloading of the software • Non-Dell branded and Solution Provid er Direct products and accessories[...]

176 Appendix www .dell.com | support.dell.com How long does this limited warranty last? This limited warranty lasts for the tim e period indicated on your pa cki ng slip or invoice, except that the limited warranty on Dell-branded b atteries lasts only 1 year and the limited warranty on the lamps for Dell-branded p rojectors lasts on ly 90 days. Th[...]

Appendix 177 NOTE: Before you ship the product(s) to us, ma ke sure to back up the data on the hard drive(s) and any o ther storage dev ice(s) in the product (s). R em ove any confident ial, proprietar y or pers onal in form ation, remova ble media , such a s floppy disks, CDs, o r PC Card s. We are no t responsible for any of your conf idential, p[...]

178 Appendix www .dell.com | support.dell.com "T otal Satisfaction" Return P olicy (Canada Only) If you are an end-user c ustomer who bought new products d irectly from Dell, you may return them to Dell up to 30 days after you receive them fo r a refund or cr edit of the product purchase price. If you are an end-user customer who bought r[...]

Appendix 179 Dell-Branded Peripheral Products Dell does provide a limited warranty for new De ll-branded peri pheral products (products for which Dell is listed as the manufacturer) such as monitors, batteries, memory , docking stations, and projectors. T o determ ine which limited warra nty applies to the product you purchased, see the Dell packin[...]

180 Appendix www .dell.com | support.dell.com Making a Claim Claims must be made in Latin America or the Ca ribbean by contacting the De ll point of sale within the guarantee period. The end user must a lways supply proof of purc hase, indicating name and address of the seller , date of purchase, model and serial numbe r , name and a ddress of the [...]

Appendix 181 Intel ® W arranty Statement for Pentium ® and Celeron ® Processors Only (U.S . and Canada Only) Intel’ s Three Y ear Limited W arranty Limited W arranty Intel warrants that its family of Pentium ® and Celeron ® processors, if properly used and installed, will be free from defects in materials and workmanship and will substantial[...]

182 Appendix www .dell.com | support.dell.com Intel Pentium ® and Celeron ® Pr ocessors are backed by a thr ee-year limited warranty . Please refer to the reverse side of this card f or complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors av ailable. That’ s why we have hundre[...]

Index 183 Inde x A air vents description, 2 4 , 2 9 - 3 0 system view , 2 4 , 2 9 - 3 0 audio connectors description, 2 5 system view , 2 5 B battery charge gauge, 4 6 charging, 4 7 checking the charge, 4 5 description, 3 1 health gauge, 4 6 installing, 4 8 low-battery warning, 4 6 performance, 4 4 power meter , 4 6 rem ov in g , 4 7 storing, 5 1 s[...]

184 Index 184 Index floppy drive connecting to the parallel port, 2 8 fixing problems, 1 0 8 H hard drive description, 2 5 , 3 1 replacing, 1 3 4 system view , 2 5 , 3 1 ha rd wa re drivers, 1 1 3 Hardwar e T roubleshooter , 118 help file accessing, 1 0 4 I IEEE 1394 connecto r description, 2 4 system view , 2 4 Infrared Sensor enabling, 1 4 8 infr[...]

Index 185 power fixing problems, 5 1 protection devices, 4 1 turning off your computer , 4 2 power button description, 2 0 system view , 2 0 printer cable, 3 8 connecting, 3 8 parallel, 3 8 setting up, 3 8 USB, 3 9 programs crashes, 1 1 0 fixing problems, 1 1 0 not responding, 1 1 0 R RA M . See memory rei n st a ll in g drivers, 1 1 4 Wi n d o w s[...]

186 Index 186 Index U uninterruptible power supplies See UPS ,4 2 UPS, 42 USB connector description, 2 8 system view , 2 8 V video connector description, 2 9 system view , 2 9 W warranty , 170 wet computer , 111 Wi n d o w s X P Device Driver Rollback, 1 1 4 Hardwar e T roubleshooter , 1 1 8 help, 1 0 4 reinstalling, 1 1 9 System Restore, 1 1 6[...]