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HP (Hewlett-Packard) A4800A manuel d'utilisation

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  • Page 1

    HP A4800A PCI FWD SCSI Host Bus Adapter Service and User Guide Edition 6 Customer Order Number: A3725-90007 Manufacturing P art Number: A3725-96031 E0201 U .S .A. © Copyright 2001, Hewlett-P ackard Company.[...]

  • Page 2

    2 Legal Notices The information in this document is subject to change without notice. Hewlett-P ackard makes no warranty of any kind with regard to this manual, including , but not limited to , the implied warranties of merchantability and fitness f or a particular purpose . Hewlett-Pac kard shall not be held liable for errors contained herein or [...]

  • Page 3

    3 This software is based in part on the F ourth Berkeley Softw are Distribution under license from the Regents of the University of California. ©copyright 1980, 1984, 1986 Novell, Inc. ©copyright 1986-1992 Sun Microsystems, Inc . ©copyright 1985-86, 1988 Massachusetts Institute of T echnology . ©copyright 1989-93 The Open Software F oundation, [...]

  • Page 4

    4[...]

  • Page 5

    Chapter 1 5 1 HP A4800A Adapter Overview This chapter contains the following sections that describe the HP A4800A PCI FWD SCSI host bus adapter (HBA): • “ About the A4800A Adapter” on page 7.[...]

  • Page 6

    HP A4800A Adapter Overview Chapter 1 6 • “F eatures” on page 9. • “Supported HP 9000 Servers” on page 10. • “Cable Specifications” on page 11.[...]

  • Page 7

    HP A4800A Adapter Overview About the A4800A Adapter Chapter 1 7 About the A4800A Adapter The HP A4800A PCI F ast/W ide/Differential (FWD) SCSI Host Bus Adapter is an intelligent, high-performance, direct memory access (DMA) bus master SCSI host bus adapter for HP 9000 and HP e3000 servers . The adapter combines a SCSI executive processor and a PCI [...]

  • Page 8

    HP A4800A Adapter Overview About the A4800A Adapter Chapter 1 8 Figure 1-1 below is a drawing of the A4800A adapter . Figure 1-1 The A4800A PCI Ultra HVD SCSI Host Bus Adapter Inter nal ter minator J1 to PCI Bus connector J3 68-pin Exter nal SCSI interf ace External T er minator[...]

  • Page 9

    HP A4800A Adapter Overview Features Chapter 1 9 F eatures The A4800A adapter has the following features: • Compliance with Intel PCI Local Bus Rev . 2.1 specification. • Compliance with ANSI X3.131-1994 SCSI-2 standard. • Support for asynchronous and synchronous transfer modes . • Synchronous SCSI data transfer rates: — Wide and Ultra SC[...]

  • Page 10

    HP A4800A Adapter Overview Supported HP 9000 Ser vers Chapter 1 10 Supported HP 9000 Servers T able 1-1 below shows which HP 9000 servers support the A4800A adapter . Note that the maximum number of SCSI HBAs you can install in any HP 9000 or HP e3000 server is equal to the maximum number of corresponding card slots in the server . F or example, if[...]

  • Page 11

    HP A4800A Adapter Overview Cable Specifications Chapter 1 11 Cable Specifications The A4800A adapter supports High V oltage Differential (HVD) SCSI connections only . Internal cables for interconnection with the embedded CD-ROM drive and DAT tape drive are provided in the system. The A5068A SCSI cable kit is required when connecting the A4800A ad[...]

  • Page 12

    HP A4800A Adapter Overview Cable Specifications Chapter 1 12 10-meter 68-pin HD/68-pin HD Male inline terminator SCSI cable for V -Class A3401A 851 2/5-meter 68-pin HD Male inline terminator SCSI cable for V -Class A3401A 871 2/3-meter 68-pin HD Male inline terminator SCSI cable for V -Class A3401A 873 T able 1-3 Cables for Connecting External SCS[...]

  • Page 13

    Chapter 2 13 2 Installing the A4800A Adapter This chapter contains the following sections that describe how to install the A4800A adapter: • “Preparing for Installation” on page 15.[...]

  • Page 14

    Installing the A4800A Adapter Chapter 2 14 • “Connecting to External SCSI Devices” on page 16. • “Handling the A4800A Adapter” on page 17. • “Looking at Adapter Installation” on page 18. • “Connecting SCSI P eripheral Devices” on page 25. • “T erminating the A4800A Adapter” on page 28 • “Setting SCSI IDs” on page[...]

  • Page 15

    Installing the A4800A Adapter Preparing for Installation Chapter 2 15 Preparing for Installation Installing the host bus adapter requires disassembly of some server components . Before beginning installation, see the HP 9000 system manual for detailed instructions about how to install host bus adapters in the PCI slots. Y ou will need the following[...]

  • Page 16

    Installing the A4800A Adapter Connecting to External SCSI Devices Chapter 2 16 Connecting to External SCSI Devices If you intend to connect the PCI Ultra SCSI adapter to an external SCSI device, you need to supply a differential SCSI cable that is long enough to reach the device . P art numbers for several different cable lengths are listed in the [...]

  • Page 17

    Installing the A4800A Adapter Handling the A4800A Adapter Chapter 2 17 Handling the A4800A Adapter The host bus adapter is packaged with an ESD kit, which contains materials to prevent damage from static electricity during installation. CA UTION The adapter is highly susceptible to damage by electrostatic discharge during installation and routine m[...]

  • Page 18

    Installing the A4800A Adapter Looking at Adapter Installation Chapter 2 18 Looking at Adapter Installation NO TE The host bus adapter card is supported on the HP N4000 N-class system. Refer to the Hewlett-P ackard eproducts web site ( http://www.eproducts.hp.com ) to disassemble the system, install the adapter in an available PCI slot, and reassemb[...]

  • Page 19

    Installing the A4800A Adapter Looking at Adapter Installation Chapter 2 19 2. Issuing command-line commands using rad . F or detailed information about the use of either of these two procedures , please refer to the following document: Configuring HP-UX F or P eripherals , HP P art Number B2355-90698 This document may be ordered from HP , or you m[...]

  • Page 20

    Installing the A4800A Adapter Looking at Adapter Installation Chapter 2 20 During a card replacement operation, SAM performs a Critical Resource Analysis , which chec ks all ports on the target card for critical resources that would be temporarily unavailable while the card is shut down. Planning and Preparation SAM will, generally , prevent you fr[...]

  • Page 21

    Installing the A4800A Adapter Looking at Adapter Installation Chapter 2 21 Card Compatibility On-Line Addition (OLA). When on-line adding an interface card, the first issue that must be resolved is whether the new card is compatible with the system. Each PCI slot provides a set amount of power . The replacement card cannot require more power than [...]

  • Page 22

    Installing the A4800A Adapter Looking at Adapter Installation Chapter 2 22 OLA/R Restrictions for the A4800A The HBA has some restrictions in the OLA/R procedure . These restrictions are explained below . The restrictions are necessary because the SCSI attributes of initiator ID , and speed cannot be changed online for this HB A. OLA of A4800-60001[...]

  • Page 23

    Installing the A4800A Adapter Looking at Adapter Installation Chapter 2 23 Step 4. Locate the card separator/extractor slot where you intend to install the adapter . Step 5. Remove the blank panel aligned with the PCI slot you intend to use. If the blank panel has a bracket screw , save it for reuse during the installation. Step 6. F ollowing the i[...]

  • Page 24

    Installing the A4800A Adapter Looking at Adapter Installation Chapter 2 24 must invoke the appropriate commands in the SCSI section of the BCH and change the address electronically to whatever is required for the HA configuration being used. Refer to “Checking SCSI Bus Compatibility” on page 36. NO TE Do not change for MPE/iX. Y ou may need to[...]

  • Page 25

    Installing the A4800A Adapter Connecting SCSI P eripheral Devices Chapter 2 25 Connecting SCSI P eripheral Devices Connect multiple SCSI devices by chaining them together with shielded, 68-pin, High-Density (HD) cables. The connectors on these cables are keyed to ensure proper pin-1 to pin-1 registration. Refer to the peripheral manual for instruct[...]

  • Page 26

    Installing the A4800A Adapter Connecting SCSI P eripheral Devices Chapter 2 26 Y ou can connect up to four devices if they are evenly spaced on a 3 m Ultra SCSI cable (0.75 m between devices). The single-ended SCSI bus must not exceed 3 m (total internal and external cable lengths) even with fewer than four devices. T able 2-4 below shows the maxim[...]

  • Page 27

    Installing the A4800A Adapter Connecting SCSI P eripheral Devices Chapter 2 27 (1) This parameter can be exceeded in point-to-point and engineered applications . (2) Single-ended and High V oltage Differential are not defined at Ultra2 speeds . T able 2-4 Maximum SCSI Bus Lengths (Continued) (Continued) Type Maximum Bus Length (in Meters) (1) Maxi[...]

  • Page 28

    Installing the A4800A Adapter T erminating the A4800A Adapter Chapter 2 28 T erminating the A4800A Adapter The A4800A has no auto-termination setting. T ermination must be provided by a physical terminator . When the HBA is at the end of the SCSI bus , the terminator should be installed and secured at either the internal or external connector (whic[...]

  • Page 29

    Installing the A4800A Adapter Setting SCSI IDs Chapter 2 29 Setting SCSI IDs Y ou must assign a separate SCSI ID (0 through 15 for a 16-bit SCSI bus) to the SCSI host bus adapter and each SCSI device. The priority of the device on the SCSI bus is determined by the SCSI ID of the device. The order of SCSI ID priorities (from highest to lowest) is 7,[...]

  • Page 30

    Installing the A4800A Adapter Setting SCSI IDs Chapter 2 30 Make necessary changes , if any , to the SCSI IDs and record the IDs for future reference. T o keep a record of the IDs , you can use T able 2-5. T able 2-5 Record of SCSI IDs SCSI ID SCSI Device 15 14 13 12 11 10 9 8 7 Adapter (default) 6 5 4 3 2 1 0[...]

  • Page 31

    Installing the A4800A Adapter V erifying Installation Chapter 2 31 V erifying Installation After installing the adapter and attaching peripheral devices , verify that all components are working. Refer to your system documentation for information on verifying operation. HP 9000 Step 1. T o verify that the adapter is correctly installed, execute the [...]

  • Page 32

    Installing the A4800A Adapter V erifying Installation Chapter 2 32 HP e3000 Assuming an N-Class system with an I/O card being added to slot #12, we will expect path 1/0/0/0 to be returned for our card. Step 1. From BCH menus: ------------------------------------------------------ -Command Description ------- ----------- ALL Display all system infor[...]

  • Page 33

    Chapter 3 33 3 T roubleshooting This chapter contains the following sections that describe how to troubleshooting the A4800A adapter: • “General Procedure” on page 35.[...]

  • Page 34

    T roubleshooting Chapter 3 34 • “Checking SCSI Bus Compatibility” on page 36. • “Using Support T ools Manager (STM)” on page 41 • “Contacting Y our Hewlett-P ackard Representative” on page 42.[...]

  • Page 35

    T roubleshooting General Procedure Chapter 3 35 General Procedure The A4800A adapter is a single field-replaceable unit (FRU) and does not contain any field-serviceable parts. Troubleshooting procedures described in this section are limited to verifying that the adapter is operational and a valid connection is established. In general, follow thes[...]

  • Page 36

    T roubleshooting Checking SCSI Bus Compatibility Chapter 3 36 Checking SCSI Bus Compatibility Y ou can ensure SCSI controller and SCSI device compatibility by using the SCSI command to display and select SCSI bus parameters . The SCSI command is available from the boot menu displayed after the test station has booted (if autoboot is disabled). The [...]

  • Page 37

    T roubleshooting Checking SCSI Bus Compatibility Chapter 3 37 The SCSI Command As explained above, you can use the SCSI command to check the compatibility of the SCSI adapter and the SCSI device(s), by displaying and setting SCSI bus parameters. NO TE See “HP e3000 Communicator for MPE/iX release 7.0” for MPE/iX guidelines on rate. http://docs [...]

  • Page 38

    T roubleshooting Checking SCSI Bus Compatibility Chapter 3 38 Setting Transfer Rates T o use the SCSI command to set the SCSI transfer rate for an adapter , follow this syntax: SCSI rate bus_number slot_number rate where bus_number Specifies the number of the bus the adapter is installed on. slot_number Specifies the number of the slot the adapte[...]

  • Page 39

    T roubleshooting Checking SCSI Bus Compatibility Chapter 3 39 Displaying SCSI IDs T o use the SCSI command to display the initiator (SCSI) IDs for an adapter , follow this syntax: SCSI init bus_number slot_number where bus_number Specifies the number of the bus the adapter is installed on. slot_number Specifies the number of the slot the adapter [...]

  • Page 40

    T roubleshooting Checking SCSI Bus Compatibility Chapter 3 40 Setting SCSI IDs T o use the SCSI command to set the initiator (SCSI) ID for an adapter , follow this syntax: SCSI init bus_number slot_number ID_number where bus_number Specifies the number of the bus the adapter is installed on. slot_number Specifies the number of the slot the adapte[...]

  • Page 41

    T roubleshooting Using Support T ools Manager (STM) Chapter 3 41 Using Support T ools Manager (STM) STM is a software application that can be run from the console to obtain status and descriptive information about the A4800A adapter , diagnose problems , and update firmware . See the Support T ools Manager User’s Guide for more details about STM[...]

  • Page 42

    T roubleshooting Contacting Y our Hewlett-P ackard Representative Chapter 3 42 Contacting Y our Hewlett-P ackard Representative If the equipment is covered by an HP service contract, document the problem as a service request and forward it to your HP representative . Include the following information where applicable: • Describe the problem, incl[...]

  • Page 43

    T roubleshooting Contacting Y our Hewlett-P ackard Representative Chapter 3 43 • Document your interim (workaround) solution. The cause of the problem can sometimes be found by comparing the circumstances in which the problem occurs with the circumstances in which the problem does not occur . • In the event of a system failure, obtain a full me[...]

  • Page 44

    T roubleshooting Contacting Y our Hewlett-P ackard Representative Chapter 3 44[...]

  • Page 45

    Appendix A 45 A SCSI Sense Codes This appendix shows the possible codes that appear in SCSI error messages .[...]

  • Page 46

    SCSI Sense Codes Appendix A 46 HP 9000 The following example shows a typical SCSI error message: [+6708 72410001 002a9858 0:7] scsi disk: CHECK CONDITION on disk 0:6:5:0 Read of logical block 509856, count 128 disk sd45a, block 254920, 65536 bytes Valid = 1, Error code = 0x70 Segment number = 0x00, Filemark = 0, EOM = 0, ILI = 0 Sense key = 0x1, &q[...]

  • Page 47

    SCSI Sense Codes Appendix A 47 T able A-1 below lists all possible SCSI status codes and their meanings. T able A-1 SCSI Status Codes SCSI Status Code Meaning 0x00 Good 0x02 Check condition 0x04 Condition met 0x08 Busy 0x10 Intermediate 0x14 Intermediate—condition met 0x18 Reservation conflict 0x22 Command terminated 0x28 Queue full[...]

  • Page 48

    SCSI Sense Codes Appendix A 48 T able A-2 below lists all possible SCSI sense keys and their meanings. T able A-2 SCSI Sense Keys SCSI Sense Key Meaning 0 No sense 0x1 Recovered error 0x2 Not ready 0x3 Medium error 0x4 Hardware error 0x5 Illegal request 0x6 Unit attention 0x7 Data protect 0x8 Blank check 0x9 V endor -specific 0xa Copy aborted 0xb [...]

  • Page 49

    SCSI Sense Codes Appendix A 49 T able A-3 below lists the Additional sense codes and Qualifier codes and their meanings . Remember that you must use the combined codes—an Additional sense code/Qualifier code pair—to find the correct meaning. T able A-3 SCSI Additional Sense Code/Qualifier Code P airs SCSI Addition al Sense Code SCSI Quali?[...]

  • Page 50

    SCSI Sense Codes Appendix A 50 0x04 0x00 Logical unit not ready , cause not reportable 0x01 Logical unit in process of becoming ready 0x02 Logical unit not ready , initializing command required 0x03 Logical unit not ready , manual intervention required 0x04 Logical unit not ready , format in progress 0x05 0x00 Logical unit does not respond to selec[...]

  • Page 51

    SCSI Sense Codes Appendix A 51 0x10 0x00 ID crc or ecc error 0x11 0x00 Unrecovered read error 0x01 Read retries exhausted 0x02 Error too long to correct 0x03 Multiple read errors 0x04 Unrecovered read error—auto reallocate failed 0x05 l-ec uncorrectable error 0x06 circ unrecovered error 0x07 Data resynchronization error 0x08 Incomplete block read[...]

  • Page 52

    SCSI Sense Codes Appendix A 52 0x14 0x00 Recorded entity not found 0x01 Record not found 0x02 Filemark or setmark not found 0x03 End-of-data not found 0x04 Block sequence error 0x15 0x00 Random positioning error 0x01 Mechanical positioning error 0x02 P ositioning error detected by read of medium 0x16 0x00 Data synchronization mark error 0x17 0x00 R[...]

  • Page 53

    SCSI Sense Codes Appendix A 53 0x18 0x00 Recovered data with error correction applied 0x01 Recovered data with error correction and retries applied 0x02 Recovered data—data auto-reallocated 0x03 Recovered data with circ 0x04 Recovered data with lec 0x05 Recovered data—recommend reassignment 0x06 Recovered data—recommend rewrite 0x19 0x00 Defe[...]

  • Page 54

    SCSI Sense Codes Appendix A 54 0x21 0x00 Logical block address out of range 0x01 Invalid element address 0x22 0x00 Illegal function 0x24 0x00 Invalid field in cdb 0x25 0x00 Logical unit not supported 0x26 0x00 Invalid field in parameter list 0x01 P arameter not supported 0x02 P arameter value invalid 0x03 Threshold parameters not supported 0x27 0[...]

  • Page 55

    SCSI Sense Codes Appendix A 55 0x2f 0x00 Commands cleared by another initiator 0x30 0x00 Incompatible medium installed 0x01 Cannot read medium—unknown format 0x02 Cannot read medium—incompatible format 0x03 Cleaning cartridge installed 0x31 0x00 Medium format corrupted 0x32 0x00 No defect spare location available 0x01 Defect list update failure[...]

  • Page 56

    SCSI Sense Codes Appendix A 56 0x3b 0x00 Sequential positioning error 0x01 T ape position error at beginning-of-medium 0x02 T ape position error at end-of-medium 0x03 T ape or electronic vertical forms unit not ready 0x04 Slew failure 0x05 P aper jam 0x06 F ailed to sense top-of-form 0x07 F ailed to sense bottom-of-form 0x08 Reposition error 0x09 R[...]

  • Page 57

    SCSI Sense Codes Appendix A 57 0x3f 0x00 T arget operation conditions have changed 0x01 Microcode has been changed 0x02 Changed operating definition 0x03 Inquiry data has changed 0x40 0x00 RAM failure nn Diagnostic failure on component nn 0x41 0x00 Data path failure 0x42 0x00 P ower-on or self-test failure 0x43 0x00 Message error 0x44 0x00 Interna[...]

  • Page 58

    SCSI Sense Codes Appendix A 58 0x50 0x00 Write append error 0x01 Write append position error 0x02 P osition error related to timing 0x51 0x00 Erase failure 0x52 0x00 Cartridge fault 0x53 0x00 Media load or eject failed 0x01 Unload tape failure 0x02 Medium removal prevented 0x54 0x00 SCSI to host system interface failure 0x55 0x00 System resource fa[...]

  • Page 59

    SCSI Sense Codes Appendix A 59 0x5B 0x00 Log exception 0x01 Threshold condition met 0x02 Log counter at maximum 0x03 Log list codes exhausted 0x5C 0x00 RPL status change 0x01 Spindles synchronized 0x02 Spindles not synchronized 0x5D 0x00 Reserved 0x5E 0x00 Reserved 0x5F 0x00 Reserved 0x60 0x00 Lamp failure 0x61 0x00 Video acquisition error 0x01 Una[...]

  • Page 60

    SCSI Sense Codes Appendix A 60 0x69 0x00 Reserved 0x6A 0x00 Reserved 0x6B 0x00 Reserved 0x6C 0x00 Reserved 0x6D 0x00 Reserved 0x6E 0x00 Reserved 0x6F 0x00 Reserved T able A-3 SCSI Additional Sense Code/Qualifier Code P airs (Continued) SCSI Addition al Sense Code SCSI Qualifier Code Meaning[...]

  • Page 61

    Appendix B 61 B Regulatory Information This appendix contains all of the regulatory-related information for the A4800A adapter .[...]

  • Page 62

    Regulator y Information Regulatory Statements Appendix B 62 Regulatory Statements This section contains all of the regulatory statements for the A4800A adapter . FCC Statement (F or U .S.A. Only) The F ederal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of the users of this produc[...]

  • Page 63

    Regulator y Information Regulatory Statements Appendix B 63 Spécification A TI Classe A (F rance DECLARATION D’INST ALLATION ET DE MISE EN EXPLOITA TION d’un matériel de traitement de l’information (ATI), classé A en fonction des niveaux de perturbations radioélectriques émis, définis dans la norme européenne EN 55022 concernant la C[...]

  • Page 64

    Regulator y Information Regulatory Statements Appendix B 64 Declaration of Conformity[...]