HP COMPAQ TC4400 manuel d'utilisation

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Un bon manuel d’utilisation

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Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation HP COMPAQ TC4400 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation HP COMPAQ TC4400 devrait contenir:
- informations sur les caractéristiques techniques du dispositif HP COMPAQ TC4400
- nom du fabricant et année de fabrication HP COMPAQ TC4400
- instructions d'utilisation, de réglage et d’entretien de l'équipement HP COMPAQ TC4400
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage HP COMPAQ TC4400 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles HP COMPAQ TC4400 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service HP en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées HP COMPAQ TC4400, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif HP COMPAQ TC4400, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation HP COMPAQ TC4400. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    t Main tenan ce and Ser vice Gu id e HP C om paq tc44 00 T ablet P C Doc ument P ar t Number : 3 8 3 208-00 2 May 2006 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC. It provides comprehensi ve information on identifying tablet PC features, components, and spare parts; troubleshooting tabl et PC problems;[...]

  • Page 2

    © Copyright 2006 He wlett-P ackard Dev elopment Compan y , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. Intel, Celeron, and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark o wned by its proprietor and u[...]

  • Page 3

    Maintenance and Serv ice Gui de iii Cont e nt s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Tablet PC . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . [...]

  • Page 4

    i v Maintenance and Serv ice Guide Con ten ts 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11 3.4 Cable Kit . . . . . . . . . . . . . .[...]

  • Page 5

    Cont ent s Maintenance and Serv ice Gui de v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Tablet PC for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive . . . . . . . . . . . . . . [...]

  • Page 6

    v i Maintenance and Serv ice Guide Con ten ts 6 Specifications A Screw Listing B Software Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index[...]

  • Page 7

    Maintenance and Serv ice Gui de 1–1 1 Pr oduc t D esc ription The HP Compaq tc4400 T ablet PC of fers adv anced modularity , Intel® Core™ Duo and Celeron® M processors, and extensi ve multimedia support. HP Compaq t c4400 T ablet P C[...]

  • Page 8

    1–2 Maintenance and Serv ice Gui de Pr oduct Desc r iption 1.1 F e a t u r e s ■ Intel Core Duo T2600 (2.17-GHz), T2500 (2.00-GHz), T2400 (1.83-GHz), and T2300 (1.67-GHz) or Intel Celeron M 1.60-GHz processors, v arying by tablet PC model ■ 12.1-inch, XGA, TFT (1024 × 768) display with ov er 16.8 million colors ■ 100-, 80-, or 60-GB high-c[...]

  • Page 9

    Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–3 ■ External 65-watt A C adapter with 3-wire po wer cord ■ 6-cell Li-Ion battery pack ■ Audio speaker ■ V olume up, v olume mute, and v olume do wn b uttons ■ Connectors: ❏ Infrared ❏ Audio-out (headphone) ❏ Audio-in (microphone) ❏ Uni versal Serial Bus (USB) v . 2.0 (3 p[...]

  • Page 10

    1–4 Maintenance and Serv ice Gui de Pr oduct Desc r iption 1 .2 R eset tin g t he T ab let PC If the tablet PC you are servicing has an unkno wn password, follo w the steps belo w to clear the password. These steps also clear CMOS. ✎ The follo wing steps will not clear an unkno wn password if the stringent security option has been enabled in th[...]

  • Page 11

    Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–5 1. 3 P o w e r M a n a g e m e n t The tablet PC comes with po wer management features that extend battery pack operating time and conserv e po wer . The tablet PC supports the follo wing po wer management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Ho[...]

  • Page 12

    1–6 Maintenance and Serv ice Gui de Pr oduct Desc r iption 1 .4 Ex ternal C ompon ents The external components on the front of the tablet PC are sho wn belo w and described in T able 1-1. F r ont C omponents Ta b l e 1 - 1 Fr ont Components Item Component Function 1 Wireless light On: An integrat ed wireless de vice, such as a wireless local area[...]

  • Page 13

    Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–7 3B a t t e r y l i g h t ■ Amber : A batter y pack is charging. ■ Green: A batter y pack is close to full charge capacity . ■ Blinking amber : A batter y pack that is the only a vailab l e pow er source has reached a low-battery condition. When the batter y pac k reaches a critical[...]

  • Page 14

    1–8 Maintenance and Serv ice Gui de Pr oduct Desc r iption The external components on the ri ght side of the tablet PC are sho wn belo w and described in T able 1-2. R igh t-Side C ompo nents[...]

  • Page 15

    Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–9 Ta b l e 1 - 2 Right-Side Components Item Component Function 1A u d i o - o u t (headphone) jack Produces computer sound when connected to optional pow er stereo speakers , headphones, ear b uds , a headset, or tele vision audio . 2 A udio-in (microphone) jack Connects an optional comput[...]

  • Page 16

    1–10 Maintenance and Serv ice Gui de Pr oduct Desc r iption The external components on the left side of the tablet PC are sho wn belo w and described in T able 1-3. Lef t -S ide Com po ne nt s Ta b l e 1 - 3 Left-Side Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the tablet P C . ✎ The purpose [...]

  • Page 17

    Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–11 3 Wireless b utton T urns the wireless functionality of the WLAN or Bluetooth de vice on or off , b ut does not establish a connection. ✎ To establish a wireless connection, a wireless network must already be set up. 4 USB por t Connects a USB 1.1- and 2.0-compliant de vice to the tab[...]

  • Page 18

    1–12 Maintenance and Serv ice Gui de Pr oduct Desc r iption The external components on the re ar panel of the tablet PC are sho wn belo w and described in T able 1-4. Re a r P a ne l Co m p on e n t s[...]

  • Page 19

    Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–13 Ta b l e 1 - 4 Rear P anel Components Item Component Function 1 USB por t Connects USB 1.1- and 2.0-compliant de vices to the tab let PC using a standard USB cable . 2 RJ-11 (modem) jack Connects a modem cab le. Enab led with 56-K connectivity . 3 RJ-45 (network) jack Connects a network[...]

  • Page 20

    1–14 Maintenance and Serv ice Gui de Pr oduct Desc r iption The standard ke yboard components of the tablet PC are sho wn belo w and described in T able 1-5. St andar d K ey boar d Co mponents[...]

  • Page 21

    Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–15 T able 1-5 Standar d Ke yboar d Components Item Component Function 1 Function ke ys (6) P erform system and application tasks. When combined with the fn key , t h e function ke ys f3 , f4 , and f8 through f11 perf or m additional tasks as hotk eys . 2 caps lock ke y Enables caps loc k a[...]

  • Page 22

    1–16 Maintenance and Serv ice Gui de Pr oduct Desc r iption The tablet PC top components are sho wn belo w and described in T able 1-6. To p C o m p o n e n t s[...]

  • Page 23

    Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–17 T able 1-6 T op Components Item Component Function 1 Left and right T ouchP ad buttons (2) Function lik e the left and right buttons on an e xternal mouse. 2 T ouchP ad Mov es the pointer . Can be set to perform other mouse functions, such as scrolling, selecting, and double-clic king. [...]

  • Page 24

    1–18 Maintenance and Serv ice Gui de Pr oduct Desc r iption The tablet PC display components are sho wn belo w and described in T able 1-7. Displa y Com ponents[...]

  • Page 25

    Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–19 T able 1-7 Displa y Components Item Component Function 1 T ab let PC Input P anel Launch b utton Opens the Microsoft T ab let PC Input P anel application, which includes a handwriting pad and an on-screen ke yboard. 2 Rotate b utton Switches the image between landscape and por trait ori[...]

  • Page 26

    1–20 Maintenance and Serv ice Gui de Pr oduct Desc r iption The external components on the bottom of the tablet PC are sho wn belo w and described in T able 1-8. Bottom Components[...]

  • Page 27

    Pr oduct De sc r iption Maintenance and Serv ice Gui de 1–21 Ta b l e 1 - 8 Bottom Components Item Component Function 1 Base enclosure cov er Cov ers the display cab le connector . 2 Doc king connector Connects the tablet PC to an optional doc king de vice. 3 Accessor y batter y connector Connects an optional HP Ultra-Capacity Batter y or HP Exte[...]

  • Page 28

    1–2 2 Maintenance and Serv ice Guide Pr oduct Desc r iption 1. 5 D e s i g n O v e r v i e w This section presents a design ov ervie w of key parts and features of the tablet PC. Refer to Chapter 3, “Illustrated Pa rts Catalog, ” to identify replacement parts, and Chapter 5, “Remo v al and Replacement Procedures, ” for disassembly steps. [...]

  • Page 29

    Maintenance and Serv ice Gui de 2–1 2 T roubleshooting Å W ARN ING: Only author i z ed tec hnic ians trained b y HP should repair this equipmen t . All tr ouble shooting and r epair pr ocedur es ar e detailed to allo w onl y subas sembl y-/module -lev el r epair . Because of the comple x ity of the indi v idual boar ds and suba ssembli es , do n[...]

  • Page 30

    2–2 Maintenance and Serv ice Gui de T roubleshooting 2. Select the File , Security , Diagnostics , or System Conf iguration menu. 3. T o close Computer Setup and restart the computer: ❏ Select File > Sa ve changes and exit , and then press enter . – or – ❏ Select File > Ignore changes and exit , and then press enter . – or – ❏[...]

  • Page 31

    T roubleshooting Maintenance and Serv ice Gui de 2–3 Selec ting from the Sec urity Menu Ta b l e 2 - 2 Security Menu Select T o Do This Setup P ass word Enter , change, or delete an Setup pass word. P ower-On P ass word Enter , change, or delete a pow er-on pass word. P ass word Options (P assword options can be selected only when a power-on pass[...]

  • Page 32

    2–4 Maintenance and Serv ice Gui de T roubleshooting Selec ting fr om t he Diagnos tics Menu Ta b l e 2 - 3 Diagnostics Men u Select T o Do This HDD Self-T est Options Run a quick co mprehensiv e self test on hard drives in the system that suppor t the test f eatures. Memor y Check Run a quick co mprehensiv e test on system memor y on the f ollow[...]

  • Page 33

    T roubleshooting Maintenance and Serv ice Gui de 2–5 Selec tin g fr om t he S y s tem Confi guration Menu Ta b l e 2 - 4 System Configuration Menu Select T o Do This Language Change the Comp uter Setup language. Boot Options Enable/disab l e Mult iBoot, which sets a star tup sequence that can includ e most bootab le de vices and media in the syst[...]

  • Page 34

    2–6 Maintenance and Serv ice Gui de T roubleshooting 2.2 T r oubl eshooting Flo wc h arts Ta b l e 2 - 5 T roub leshooting Flo wcharts Over view Flowchart Description 2.1 “Flowchar t 2.1—Initial T roubleshooting” 2.2 “Flowchar t 2.2—No P ower , P ar t 1” 2.3 “Flowchar t 2.3—No P ower , P ar t 2” 2.4 “Flowchar t 2.4—No P ower[...]

  • Page 35

    T roubleshooting Maintenance and Serv ice Gui de 2–7 Flo wc h art 2. 1—Initi al T roubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchar t 2.17—Nonfunc- tioning De vi[...]

  • Page 36

    2–8 Maintenance and Serv ice Gui de T roubleshooting Flo wc h art 2.2—N o P o wer , P ar t 1 1. Reset the power cables in the docking device and at the AC outlet. 2. Be sure the AC power source is active. 3. Be sure that the power strip is working. Done Remove from docking device (if applicable). Po we r up on batter y power? Po we r up on AC p[...]

  • Page 37

    T roubleshooting Maintenance and Serv ice Gui de 2–9 Flo wc h ar t 2.3—No P o wer , P ar t 2 Continued from “Flowchar t 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and cl ean if necessary . Done N Y Po we r on ? Check batter y pack by recharging it, moving it to another computer , Po we r on ? Done Y Replace [...]

  • Page 38

    2–10 Maintenance and Serv ice Gui de T roubleshooting Flo wc h art 2.4—N o P o wer , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at po wer sou rc e. Internal or external AC adapter? Done Done Done Done Po we r on ? Po we r on ? Po we r on ? Plug directly into AC outlet. Po we r LE D on[...]

  • Page 39

    T roubleshooting Maintenance and Serv ice Gui de 2–11 Flowc h ar t 2.5 —N o P ow e r , P a rt 4 Y N Continued from “Flowchar t 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Po we r on ? Done N Replace the following items (if a[...]

  • Page 40

    2–12 Maintenance and Serv ice Gui de T roubleshooting Flo wc h art 2.6—N o Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Vid[...]

  • Page 41

    T roubleshooting Maintenance and Serv ice Gui de 2–13 Flo wc h art 2.7—N o Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that computer is properly seated in docking device, for bent pins on cable, and[...]

  • Page 42

    2–14 Maintenance and Serv ice Gui de T roubleshooting F l o w ch a rt 2 . 8 — N on fu ncti on ing Do ck ing De v ic e (i f appl icable) Y N Reset power cord in docking device and power outlet. N T est replacement docking device with new computer . Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstal[...]

  • Page 43

    T roubleshooting Maintenance and Serv ice Gui de 2–15 Flo wc h art 2.9—N o Opera ting S y stem (OS) Loadin g No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive , P ar t 1. ” Reset power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connectio[...]

  • Page 44

    2–16 Maintenance and Serv ice Gui de T roubleshooting Flo wc h ar t 2. 1 0—N o OS Loadin g, H ard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning De vice. ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchar t 2.11—No OS Loading, Hard Drive, P ar t 2. ” Reseat external hard drive. OS loading? Done[...]

  • Page 45

    T roubleshooting Maintenance and Serv ice Gui de 2–17 Flowc h ar t 2. 1 1—N o OS Lo ad in g , H a rd D rive, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchar t 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. G[...]

  • Page 46

    2–18 Maintenance and Serv ice Gui de T roubleshooting Flo wc h art 2. 1 2—No OS Loa ding , H ard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchar t 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on disket[...]

  • Page 47

    T roubleshooting Maintenance and Serv ice Gui de 2–19 Flo wc h art 2. 1 3—N o OS Loadin g, Disk ette Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer . Check diskette for system[...]

  • Page 48

    2–20 Maintenance and Serv ice Gui de T roubleshooting Flo wc h ar t 2. 1 4—No OS Loadin g , Opti cal Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchar t 2.17—Nonfunctioning De vice. ” Go to “Flowchar t 2.17—Nonfunctioning De vi[...]

  • Page 49

    T roubleshooting Maintenance and Serv ice Gui de 2–21 Flo wc h ar t 2. 1 5—No Au dio, P ar t 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchar t 2.16—No A udio , Pa r t 2 . ” Go to “Flowchar t 2.17—Nonfunctioning De vice. ?[...]

  • Page 50

    2–2 2 Maintenance and Serv ice Guide T roubleshooting Flo wc h ar t 2. 1 6—N o Audio, P ar t 2 YN Continued from “Flowchart 2.15—No A udio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Do[...]

  • Page 51

    T roubleshooting Maintenance and Serv ice Gui de 2–2 3 Flo wc h art 2. 1 7—Nonfunc tioning D e vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix o r replace broken item. Nonfunctioning device. Re[...]

  • Page 52

    2–2 4 Maintenance and Serv ice Guide T roubleshooting Flo wc h art 2. 1 8—N onfunc tioning K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK?[...]

  • Page 53

    T roubleshooting Maintenance and Serv ice Gui de 2–2 5 Flo wc h art 2. 1 9—Nonfun ctionin g P ointin g De vic e Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device. Reseat internal pointing device connector (if applicable). Replace [...]

  • Page 54

    2–2 6 Maintenance and Serv ice Guide T roubleshooting Flo wc h art 2.20—No Net w ork/Modem Conn ectio n Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers [...]

  • Page 55

    Maintenance and Serv ice Gui de 3–1 3 I llus trated P arts C a tal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 Serial N umber Location When ordering parts or requesting information, provide the tablet PC serial number and tablet PC model number located on the bottom of the tablet PC. Ser i[...]

  • Page 56

    3–2 Maintenance and Serv ice Gui de Illustrated P ar ts Catalo g 3.2 Comp uter M ajor Com ponen ts Com put er Major C om ponents[...]

  • Page 57

    Illustr a ted P arts Catalog Maintenance and Serv ice Gui de 3–3 Ta b l e 3 - 1 Spare P arts: Computer Major Components Item Description Spare P art Number 1 12.1-inch, XGA, TFT displa y assembl y (includes wireless antenna transceiv ers and cab les, microphone, fingerpr int reader board, and displa y cab le) 419156-001 2 Ke yboar d cover 383558-[...]

  • Page 58

    3–4 Maintenance and Serv ice Gui de Illustrated P ar ts Catalo g Com put er Major C om ponents[...]

  • Page 59

    Illustr a ted P arts Catalog Maintenance and Serv ice Gui de 3–5 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 8 Memory modules PC2, 5300 2048-MB 1024-MB 512-MB 256-MB 419149-001 419145-001 419151-001 419147-001 PC2, 4200 2048-MB 1024-MB 512-MB 256-MB 419148-001 419144-001 419150-001 419146[...]

  • Page 60

    3–6 Maintenance and Serv ice Gui de Illustrated P ar ts Catalo g 802.11a/b/g A TMC WLAN card f or use in Japan 377408-291 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number[...]

  • Page 61

    Illustr a ted P arts Catalog Maintenance and Serv ice Gui de 3–7 Com put er Major C om ponents[...]

  • Page 62

    3–8 Maintenance and Serv ice Gui de Illustrated P ar ts Catalo g Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 10 Heat sink (includes thermal paste) 419161-001 11 Ther mal shield 419162-001 12 Hinge saddle 419129-001 13 Processor s (include ther mal paste) Intel Core Duo T2600 (2.17-GHz) In[...]

  • Page 63

    Illustr a ted P arts Catalog Maintenance and Serv ice Gui de 3–9 Com put er Major C om ponents[...]

  • Page 64

    3–10 Maintenance and Serv ice Gui de Illustrated P ar ts Catalo g Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 21 Base enclosure 419110-001 22 6-cell battery pack 419111-001 23 Hard drives (all 5400 rpm; include cov er and frame) 100-GB 80-GB 60-GB 419124-001 419126-001 419125-001 24 Bluet[...]

  • Page 65

    Illustr a ted P arts Catalog Maintenance and Serv ice Gui de 3–11 3. 3 Plas tic s Kit Ta b l e 3 - 2 Plastics Kit Spare P art Number Information Item Description Spare P art Number Plastics Kit 419157-001 Includes: 1 Bluetooth module cov er 2 PC Card slot bezel 3 Base enclosure cov er 4 Hard drive co v er 5 Memor y module compar tment cov er 6 T [...]

  • Page 66

    3–12 Maintenance and Serv ice Gui de Illustrated P ar ts Catalo g 3.4 Ca bl e Kit Ta b l e 3 - 3 Cable Kit Spare P art Number Information Item Description Spare P art Number Cable Kit 419118-001 Includes: 1 Button board cable 2 Modem cab le 3 Bluetooth module cabl e 4 P ointing stick cab le[...]

  • Page 67

    Illustr a ted P arts Catalog Maintenance and Serv ice Gui de 3–13 3.5 Miscell aneous (N ot I llustra ted) Ta b l e 3 - 4 Miscellaneous Spare P art Information Description Spare P art Number 8-cell travel battery 367456-001 External MultiBa y II 366143-001 External MultiBa y II power cable and stand 366144-001 HP Doc king Station 413267-001 HP Doc[...]

  • Page 68

    3–14 Maintenance and Serv ice Gui de Illustrated P ar ts Catalo g P o wer supply , 65 watt 419107-001 Po w e r c o r d s Fo r u s e i n : A ustralia and Ne w Zealand 350188-011 Belgium, Europe, Greece , Norwa y , and P or tugal 350188-021 Canada, F rench Canada, Latin Amer ica, T aiwan, Thailand, and the United States 350188-001 Denmark 350188-08[...]

  • Page 69

    Illustr a ted P arts Catalog Maintenance and Serv ice Gui de 3–15 3.6 Sequ enti al P art N umber Listin g Ta b l e 3 - 5 Sequential P art Number Listing Spare P art Number Description 337407-001 802.11a/b/g DynaStar WLAN Mini Card WLAN module f or MO W use 337407-002 802.11a/b/g DynaStar WLAN Mini Card WLAN module f or ROW u s e 337407-291 802.11[...]

  • Page 70

    3–16 Maintenance and Serv ice Gui de Illustrated P ar ts Catalo g 359106-001 802.11b/g Silv er ton WLAN Mini Card WLAN module fo r M OW u s e 359107-001 802.11b/g Silv er ton WLAN card Mini Card WLAN module for ROW u s e 366143-001 Exter nal MultiBa y II 366144-001 Exter nal MultiBa y II po wer cab le and stand 367456-001 8-cell tra v el batter y[...]

  • Page 71

    Illustr a ted P arts Catalog Maintenance and Serv ice Gui de 3–17 377792-001 802.11a/b/g FRLN WLAN Mini Card WLAN module f or use in Europe 380089-001 HP Dock ing Station Miscellaneous Plastics Kit 383520-001 Base enclosure cov er 383556-001 Screw Kit 383558-001 K eyboard cov er 383625-001 R TC batter y 391174-001 HP Dock ing Station 120-W A C ad[...]

  • Page 72

    3–18 Maintenance and Serv ice Gui de Illustrated P ar ts Catalo g 419116-001 System board 419117-001 Bluetooth module (i ncludes Bluetooth module cable) 419118-001 Cable Kit 419121-001 Digitizer 419122-001 Digitizer mesh 419123-001 Digitizer m ylar 419124-001 100-GB hard drive (5400 r pm; includes co ver and fr ame) 419125-001 60-GB hard drive (5[...]

  • Page 73

    Illustr a ted P arts Catalog Maintenance and Serv ice Gui de 3–19 419145-001 PC2, 5300 1024-MB memor y module 419146-001 PC2, 4200 256-MB memor y module 419147-001 PC2, 5300 256-MB memor y module 419148-001 PC2, 4200 2048-MB memor y module 419149-001 PC2, 5300 2048-MB memor y module 419150-001 PC2, 4200 512-MB memor y module 419151-001 PC2, 5300 [...]

  • Page 74

    3–20 Maintenance and Serv ice Gui de Illustrated P ar ts Catalo g 419171-061 K eyboard with poin ting stic k f or use in Italy 419171-071 K eyboard with pointi ng stic k f or use in Spain 419171-081 K eyboard with pointi ng stic k f or use in Denmark 419171-091 K eyboard with pointi ng stic k f or use in Norwa y 419171-111 K eyboard with pointing[...]

  • Page 75

    Illustr a ted P arts Catalog Maintenance and Serv ice Gui de 3–21 419171-BB1 K eyboard with pointi ng stic k f or use in Israel 419171-DD1 K eyboard with pointi ng stic k f or use in Iceland 431168-001 Displa y Brac ke t Ki t (includes displa y hinges) Ta b l e 3 - 5 Sequential P art Number Listing (Continued) Spare P art Number Description[...]

  • Page 76

    Maintenance and Serv ice Gui de 4–1 4 Remo v al and Rep la cemen t Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T oo ls Required Y ou will need the follo wing tools to complete the remov al and replacement procedures: ■ Magnetic scre wdri ver ■ Phillips P0 scre wdri v er [...]

  • Page 77

    4–2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr eliminarie s 4.2 Ser vice C onsidera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the tablet PC, place the subassembly (and all accompanying scre ws[...]

  • Page 78

    Re mov al and R eplacement Pr eliminar ie s Maintenance and Serv ice Gui de 4–3 4. 3 P r e v e nti ng Da mage to R emo v able Dr i v e s Remov able driv es are fragile components that must be handled with care. T o pre vent damage to the tablet PC, damage to a remov able driv e, or loss of information, observ e the follo wing precautions: ■ Bef[...]

  • Page 79

    4–4 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr eliminarie s 4.4 Pr e v enting Elec trosta tic D ama ge Many electronic components are sensiti ve to electrostatic dischar ge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks b uilt into many inte grated circuits provide some protection, b ut in[...]

  • Page 80

    Re mov al and R eplacement Pr eliminar ie s Maintenance and Serv ice Gui de 4–5 4.5 P ac k agin g and T rans por ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostati[...]

  • Page 81

    4–6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr eliminarie s 4.6 W orksta tion Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with appro v ed static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounde[...]

  • Page 82

    Re mov al and R eplacement Pr eliminar ie s Maintenance and Serv ice Gui de 4–7 4.7 Groundin g E quip ment an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ?[...]

  • Page 83

    4–8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr eliminarie s T able 4-1 sho ws ho w humidity af fects the electrostatic v oltage le ve ls generated by dif ferent activities. T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electr ostatic V oltage Levels Relative Humid[...]

  • Page 84

    Maintenance and Serv ice Gui de 5–1 5 Remo v al and Rep la cemen t Pr ocedure s This chapter provides remo v a l and replacement procedures. There are as many as 61 scre ws, in 9 dif ferent sizes, that may ha ve to be remo v ed, replaced, or loosened when servicing the tablet PC. Make special note of each scre w and screw lock size and location d[...]

  • Page 85

    5–2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5 . 1 Seri al Number Report the tablet PC serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the tablet PC. Ser ial Numb er L ocation[...]

  • Page 86

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–3 5 .2 Disassem bl y Seque nce Chart Use the chart belo w to determine the section number to be referenced when removing tablet PC components. Disassembl y Sequence Chart Section Description # of Screws Remo ved 5.3 Preparing the T ablet PC f or Disassemb ly Batter y pack 0[...]

  • Page 87

    5–4 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s Section Description # of Screws Remo ved 5.14 Mini Card WLAN Module 2 Å T o pre v ent an unresponsive system and the displa y of a warning message, install only a Mini Card WLAN de vice authorized f or use in your tab let PC b y the gov er nmental agency that regulates w[...]

  • Page 88

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–5 5 .3 Preparing t h e T abl et PC for Di sassem bl y Before you begin an y remo v al or installation procedures: 1. Shut do wn the tablet PC. If you are unsure whether the tablet PC is of f or in hibernation, turn the computer on, and then shut it do wn through the operati[...]

  • Page 89

    5–6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 4. Remov e the battery pack b y follo wing these steps: a. T urn the tablet PC upside do wn with the rear panel to ward you. b . Slide the battery release latch 1 to w ard you. (The right side of the battery pack disengages from the tablet PC.) c. Lift the right side of t[...]

  • Page 90

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–7 5 .4 H ard Dri v e 1. Prepare the tablet PC for disassembly ( Section 5.3 ). Har d Drive Spare P art Number Information Hard drives (all 5400 rpm; incl ude cove r , frame, and connector) 100-GB 80-GB 60-GB 419124-001 419126-001 419125-001[...]

  • Page 91

    5–8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 2. Loosen the two Phillips PM2.0×5.0 scre ws 1 that secure the hard dri ve co v er to the tablet PC. 3. Lift the left side of the hard dri ve co v er and swing it to the right 2 and remov e it. ✎ The hard dri ve co v er is a v ailable using spare part 419128-001 and is[...]

  • Page 92

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–9 4. Loosen the Phillips PM2.5×13.0 hard dri v e retention scre w 1 . 5. Grasp the mylar tab 2 on the hard dri v e and slide the hard dri v e to the right 3 to disconnect it from the system board. 6. Remov e the hard dri ve 4 . R emo v ing the Har d Dr i v e[...]

  • Page 93

    5–10 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 7. Remov e the four Phillips PM3.0×4.0 scre ws 1 that secure the hard dri ve frame to the hard dri ve. 8. Lift the frame straight up 2 to remov e if from the hard dri v e. R emo v ing the Har d Dr i v e F r ame Re v erse the abov e procedure to reassemble and install th[...]

  • Page 94

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–11 5 .5 T abl et PC F eet The tablet PC feet are adhesi v e-backed rubber pads. The feet are included in the Plastics Kit, spare part number 419157-001. R eplac ing the T ablet P C F eet[...]

  • Page 95

    5–12 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5 .6 Bluetoot h Modul e 1. Prepare the tablet PC for disassembly ( Section 5.3 ). 2. Remov e the hard dri ve cov er ( Section 5.4 ). 3. Position the tablet PC with the front to ward you. 4. Loosen the two Phillips PM2.0×5.0 scre ws 1 that secure the Bluetooth module cov[...]

  • Page 96

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–13 6. Slide the Bluetooth module out of the tablet PC 1 . 7. Disconnect the Bluetooth module cable 2 from the board. R emo v ing the Bluetooth Module Re v erse the abov e procedure to install the Bluetooth module.[...]

  • Page 97

    5–14 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5 .7 External Memor y Modul e 1. Prepare the tablet PC for disassembly (refer to Section 5.3 ). 2. Position the tablet PC with the front to ward you. Memory Module Spare P ar t Number Inf ormation PC2, 5300 2048-MB 1024-MB 512-MB 256-MB 419149-001 419145-001 419151-001 4[...]

  • Page 98

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–15 3. Loosen the two Phillips PM2.0×5.0 scre ws 1 that secure the memory module compartment cov er to the tablet PC. 4. Lift the left side of the cov er and swing it to the right 2 to remov e the memory module compartment co ver . ✎ The memory module compartment cov er i[...]

  • Page 99

    5–16 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises a way from the tablet PC.) 6. Slide the module aw ay from the socket at an angle 2 . 7. Remov e the memory module. ✎ [...]

  • Page 100

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–17 5 .8 K e yboar d Co v er 1. Prepare the tablet PC for disassembly ( Section 5.3 ). 2. Position the tablet PC with the front to ward you. 3. Remov e the two T orx8 T8M2.0×10.0 scre ws 1 and the two T orx8 T8M2.0×20.0 screws 2 that secure the ke yboard co ver to the tabl[...]

  • Page 101

    5–18 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 4. T urn the tablet PC right-side up with the front to ward you. 5. Open the tablet PC as far as possible. 6. Lift up the front edges of the ke yboard cov er until the co ver disengages from the tablet PC. R eleasing the K e y boar d Co ver[...]

  • Page 102

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–19 7. Swing the right edge of the ke yboard cov er forw ard until the cov er disengages from the tablet PC. R emo v ing the K ey board C o v er Re v erse the abov e procedure to install the ke yboard co ver .[...]

  • Page 103

    5–20 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 5. 9 Ke y b o a r d 1. Prepare the tablet PC for disassembly ( Section 5.3 ). 2. Remov e the ke yboard co ver ( Section 5.8 ). 3. T urn the tablet PC upside do wn with the front to ward you. Ke yboar d Spare P ar t Number Information Belgium Brazil The Czech Repub lic De[...]

  • Page 104

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–21 4. Remov e the follo wing: 1 Three T orx8 T8M2.0×10.0 scre ws 2 One T orx8 T8M2.0×5.0 scre w R emo v ing the K ey board Sc r ew s[...]

  • Page 105

    5–2 2 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 5. T urn the tablet PC right-side up with the front to ward you. 6. Open the tablet PC as far as possible. 7. Slide the ke yboard back 1 until the pointing stick cable is accessible. 8. Release the zero insertion force (ZIF) connector to which the pointing stick cable is[...]

  • Page 106

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–2 3 9. Lift the rear edge of the ke yboard 1 until it disengages from the tablet PC. 10. Slide the ke yboard forward 2 until it rests on the palm rest. 11. Release the ZIF connector to which the ke yboard cable is connected and disconnect the ke yboard cable 3 from the syst[...]

  • Page 107

    5–2 4 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 5. 1 0 Fa n 1. Prepare the tablet PC for disassembly ( Section 5.3 ). 2. Remov e the ke yboard co ver ( Section 5.8 ). 3. Release the ke yboard ( Section 5.9 ). 4. Disconnect the fan cable 1 from the system board. 5. Remov e the three T orx8 T8M2.0×8.0 screws 2 that sec[...]

  • Page 108

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–2 5 5 . 1 1 Hea t Sink 1. Prepare the tablet PC for disassembly ( Section 5.3 ). 2. Remov e the ke yboard co ver ( Section 5.8 ). 3. Release the ke yboard ( Section 5.9 ). 4. Remov e the f an ( Section 5.10 ). 5. Remov e the four T orx8 T82.5×8.0 screws that secure the hea[...]

  • Page 109

    5–2 6 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 6. Lift the right side of the heat sink 1 to disengage it from the processor . 7. Slide the heat sink up and to the right 2 to remov e it. ✎ Due to the adhesi v e quality of the thermal paste located between the heat sink and processor , it may be necessary to mov e th[...]

  • Page 110

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–2 7 ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste is included with all heat sink and processor spare part kits. Ther mal P as te L ocations Re v erse the abov e proc[...]

  • Page 111

    5–2 8 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 5. 1 2 P r o c e s s o r ✎ All processor spare part kits include thermal paste. 1. Prepare the tablet PC for disassembly ( Section 5.3 ). 2. Remov e the ke yboard co ver ( Section 5.8 ). 3. Release the ke yboard ( Section 5.9 ). 4. Remov e the f an ( Section 5.10 ). 5.[...]

  • Page 112

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–2 9 6. Use a flat-bladed scre wdri v er to turn the processor locking scre w one-half turn counterclockwise 1 until you hear a click. 7. Lift the processor straight up and remov e it 2 . ✎ The gold triangle 3 on the processor should be aligned with the triangle icon 4 on [...]

  • Page 113

    5–30 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 5 . 1 3 Internal Memor y Module 1. Prepare the tablet PC for disassembly ( Section 5.3 ). 2. Remov e the ke yboard co ver ( Section 5.8 ). 3. Release the ke yboard ( Section 5.9 ). Memory Module Spare P ar t Number Inf ormation PC2, 5300 2048-MB 1024-MB 512-MB 256-MB 4191[...]

  • Page 114

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–31 4. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the memory module opposite the socket rises a way from the tablet PC.) 5. Slide the memory module aw ay from the socket at an angle 2 . 6. Remov e the memor[...]

  • Page 115

    5–3 2 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 5 . 1 4 Mini C ard WL AN Module 1. Prepare the tablet PC for disassembly ( Section 5.3 ). 2. Remov e the ke yboard co ver ( Section 5.8 ). 3. Release the ke yboard ( Section 5.9 ). Mini Car d WLAN Module Spare P art Number Information 802.11b/g Silv er ton WLAN modu le f[...]

  • Page 116

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–3 3 4. Make note of which antenna cable is attached to which antenna clip on the Mini Card WLAN module, then disconnect the auxiliary and main antenna cables 1 from the Mini Card WLAN module. 5. Remov e the two Phillips PM2.0×5.0 scre ws 2 that secure the Mini Card WLAN mo[...]

  • Page 117

    5–34 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 5 . 1 5 Di spla y Assem bl y 1. Prepare the tablet PC for disassembly ( Section 5.3 ). 2. Remov e the ke yboard co ver ( Section 5.8 ). 3. Remov e the ke yboard ( Section 5.9 ). 4. Close the tablet PC. 5. T urn the tablet PC upside do wn with the rear panel to ward you. D[...]

  • Page 118

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–3 5 6. Remov e the two T orx8 T8M2.0×20.0 scre ws 1 that secure the base enclosure cov er to the tablet PC. 7. Remov e the base enclosure co ver 1 . R emo v ing the Base Enc losur e Co v er[...]

  • Page 119

    5–3 6 Maintenance and S ervi ce Guide Re mo val and R eplacement Pr ocedure s 8. Disconnect the display cable from the system board. Disconnecting the Dis pla y Cable[...]

  • Page 120

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–3 7 9. T urn the tablet PC right-side up with the front to ward you. 10. Open the tablet PC as far as possible. 11. Disconnect the wireless ante nna cables from the Mini Card WLAN card 1 . 12. Disconnect the microphone cable 2 from the system board. 13. Remov e the wireless[...]

  • Page 121

    5–3 8 Maintenance and S ervi ce Guide Re mo val and R eplacement Pr ocedure s 14. Rotate the display clockwise 90 degrees 1 . 15. Remov e the two T orx8 T8M2.0×20.0 scre ws 2 and the two Phillips PM2.0×8.0 scre ws 3 that secure the display assembly to the tablet PC. R emo v ing the Displa y Sc r e w s[...]

  • Page 122

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–3 9 16. Position the tablet PC with the rear panel to ward you. 17. Lift the display assembly slight ly until it disengages from the tablet PC 1 . 18. Route the display connector and cable through the opening 2 in the base enclosure. 19. Remov e the display assembly . R emo[...]

  • Page 123

    5–40 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 5 . 1 6 Button Boa r d 1. Prepare the computer for disassembly ( Section 5.3 ) and remo ve the follo wing components: a. K eyboard co v er ( Section 5.8 ) b . K eyboard ( Section 5.9 ) c. Display assembly ( Section 5.15 ) Button Boar d Spare P art Number Information Butto[...]

  • Page 124

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–41 2. Disconnect the b utton board cable 1 from the system board. 3. Remov e the Phillips PM2.0×4.0 scre w 2 that secures the b utton board to the switch cov er . R emo v ing the Button Boar d Scr ew[...]

  • Page 125

    5–4 2 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 4. Lift the left side of the b utton board 1 until it rests at angle. 5. Remov e the b utton board 2 . R emo v ing the Button Boar d Re v erse the abov e procedure to install the b utton board.[...]

  • Page 126

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–43 5. 1 7 T o p C ove r 1. Prepare the tablet PC for disassembly ( Section 5.3 ) and remo ve the follo wing components: a. Hard dri ve ( Section 5.4 ) b . K eyboard cov er ( Section 5.8 ) c. K eyboard ( Section 5.9 ) d. Button board ( Section 5.16 ) e. Display assembly ( Sec[...]

  • Page 127

    5–44 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedure s 3. Remov e the se v en T orx8 T8M2.0×10.0 screws that secure the top cov er to the base enclosure. R emo v ing the T op C o v er Sc r e w s, P ar t 1[...]

  • Page 128

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–4 5 4. T urn the tablet PC right-side up with the front to ward you. 5. Disconnect the T ouchPad cable 1 from the system board. 6. Remov e the two T orx8 T8M2.0×20.0 scre ws 2 and the Phillips PM2.0×4.0 scre w 3 that secure the top co ver to the tablet PC. R emo v ing the[...]

  • Page 129

    5–46 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 7. Disconnect the T ouchPad cable from the system board 1 . 8. Lift the rear edge of the top cov er 2 until it disengages from the base enclosure. 9. Lift the top cov er straight up 3 and remo ve it. R emo v ing the T op C o v er Re v erse the abov e procedure to install [...]

  • Page 130

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–4 7 5. 1 8 T o u c h Pa d 1. Prepare the tablet PC for disassembly ( Section 5.3 ) and remo ve the follo wing components: a. Hard dri ve ( Section 5.4 ) b . K eyboard cov er ( Section 5.8 ) c. K eyboard ( Section 5.9 ) d. Button board ( Section 5.16 ) e. Display assembly ( [...]

  • Page 131

    5–4 8 Maintenance and S ervi ce Guide Re mo val and R eplacement Pr ocedure s 3. Remov e the four Phillips PM2.0×4.0 scre ws that secure the T ouchPad brack et to the top cov er . R emo v ing the T ouc hP ad Br ack et Scr ew[...]

  • Page 132

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–4 9 4. Lift the right side of the T ouchPad brack et 1 until it rests at an angle. 5. Slide the T ouchPad brack et to the right 2 and remov e it. R emo v ing the T ouc hP ad Br ack et[...]

  • Page 133

    5–5 0 Maintenance and S ervi ce Guide Re mo val and R eplacement Pr ocedure s 6. Release the ZIF connector to which the T ouchPad cable is attached and disconnect the T ouchPad cable 1 . 7. Slide the T ouchPad 2 to the right and remo v e it. 8. If it is necessary to replace th e T ouchPad cable, disconnect the cable 3 from the T ouchPad board. R [...]

  • Page 134

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–51 5. 1 9 S p e a ke r 1. Prepare the tablet PC for disassembly ( Section 5.3 ) and remo ve the follo wing components: a. Hard dri ve ( Section 5.4 ) b . K eyboard cov er ( Section 5.8 ) c. K eyboard ( Section 5.9 ) d. Button board ( Section 5.16 ) e. Display assembly ( Sec[...]

  • Page 135

    5–5 2 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 2. Disconnect the speaker cable 1 from the system board and route the cable under the infrared board cable 2 . 3. Remov e the two T orx8 T8M2.0×5.0 scre ws 3 that secure the speaker to the tablet PC. 4. Remov e the speak er 4 . R emo v ing the Speak er Re v erse the abo[...]

  • Page 136

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–5 3 5 .20 Infrared Board 1. Prepare the tablet PC for disassembly ( Section 5.3 ) and remo ve the follo wing components: a. Hard dri ve ( Section 5.4 ) b . K eyboard cov er ( Section 5.8 ) c. K eyboard ( Section 5.9 ) d. Button board ( Section 5.16 ) e. Display assembly ( S[...]

  • Page 137

    5–54 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 2. Release the ZIF connector to which the infrared board cable is connected and disconnect the cable 1 from the system board. 3. Remov e the T orx8 T8M2.0×5.0 screw 2 that secures the infrared board to the system board. 4. Remov e the infrared board 3 . R emo v ing the I[...]

  • Page 138

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–5 5 5. 2 1 Sys t e m B o a r d ✎ When replacing the system board, make sure that the follo wing components are remov ed from the defecti ve system board and installed on the replacement system board: ■ Memory modules ( Section 5.7 and Section 5.13 ) ■ Processor ( Secti[...]

  • Page 139

    5–5 6 Maintenance and S ervi ce Guide Re mo val and R eplacement Pr ocedure s 2. Disconnect the Bluetooth module cable 1 from the system board and remov e the cable. 3. Remov e the four T orx8 T8M2.0×5.0 screws 1 that secure the system board to the computer . R emo v ing the S ys tem Boar d Sc r e w s , P art 1[...]

  • Page 140

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5 –5 7 4. Remov e the T orx8 T8M2.0×8.0 screw 2 that secures the hinge saddle to the tablet PC. 5. Remov e the hinge saddle 2 . 6. Remov e the T orx8 T8M2.0×8.0 screw 2 that secures the thermal shield to the tablet PC. 7. Remov e the thermal shield 4 . ✎ The hinge saddle [...]

  • Page 141

    5–5 8 Maintenance and S ervi ce Guide Re mo val and R eplacement Pr ocedure s ✎ The thermal paste should be thoroughly cleaned from the surfaces of the video chip shield 1 and video chip 2 each time the shield is remov ed. Thermal paste is included with the system board spare part kit. V ideo Chip Shi eld and V ideo C hip Ther mal P as te L oca[...]

  • Page 142

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–5 9 8. Lift the left side of the system board 1 until the hard dri v e connector 2 is clear of the base enclosure. 9. Slide the system board to the left 3 to remov e it. R emo v ing the S yst em Boar d Re v erse the abov e procedure to install the system board.[...]

  • Page 143

    5–60 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 5 .2 2 Modem Modul e 1. Prepare the tablet PC for disassembly ( Section 5.3 ) and remo ve the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Bluetooth module ( Section 5.6 ) c. K eyboard co v er ( Section 5.8 ) d. K e yboard ( Section 5.9 ) e. Fan ( Section 5.1[...]

  • Page 144

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–61 3. Disconnect the modem cable from the two connectors 1 on the system board. 4. Remov e the two Phillips PM2.0×4.0 scre ws 2 that secure the modem board to the system board. 5. Lift the right side of the modem board 3 to disconnect it from the system board. 6. Remov e t[...]

  • Page 145

    5–6 2 Maintenance and Serv ice Guide Re mo val and R eplacement Pr ocedure s 5. 23 R TC B a t t e r y 1. Prepare the tablet PC for disassembly ( Section 5.3 ) and remo ve the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Bluetooth module ( Section 5.6 ) c. Switch cov er ( Section 5.8 ) d. K e yboard ( Section 5.9 ) e. Fan ( Section 5.[...]

  • Page 146

    Re mov al and R eplacement Pr ocedur es Maintenance and Serv ice Gui de 5–6 3 3. Remov e the R TC battery from the system board socket. R emo v ing the R T C Battery Re verse the abo v e procedure to install the R TC battery . Make sure the R TC battery is installed with the “+” sign f acing up.[...]

  • Page 147

    Maintenance and Serv ice Gui de 6–1 6 Spec ific ations This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Ta b l e t P C Dimensions Metric U .S. Height (front to back) Width Depth 30.2 to 31.5 mm 285 mm 235 mm 1.19 to 1.24 in 11.22 in 9 in W eight 2.04 kg 4.5 lbs Input P ower Operating v oltage Operating current 18.5 V[...]

  • Page 148

    6–2 Maintenance and Serv ice Gui de Spe cificat ion s Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperat[...]

  • Page 149

    Spe cificat ion s Maintenance and Serv ice Gui de 6–3 Ta b l e 6 - 2 12.1-inch, XGA, TFT Displa y Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 150 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.300 × 0.300 mm 1024 × 768 RGB v e[...]

  • Page 150

    6–4 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 3 Har d Drives 80-GB* 60-GB* 40-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 T ransf er rate Synchronous (maximum) Security 100 MB/sec A T A security 100 MB/sec ATA s e c u r i t y 100 MB/sec A[...]

  • Page 151

    Spe cificat ion s Maintenance and Serv ice Gui de 6–5 Ta b l e 6 - 4 6-cell, Li-Ion Battery P ack Dimensions Height Width Depth We i g h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W a tt-hour capacity 10.8 V 4.8 Ah 52 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°C 41°[...]

  • Page 152

    6–6 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 5 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* A vailab le f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.[...]

  • Page 153

    Spe cificat ion s Maintenance and Serv ice Gui de 6–7 Ta b l e 6 - 6 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natural K eyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Cone xant A C—Link A udio Intel 82801DB/DBM SMBus Controller?[...]

  • Page 154

    6–8 Maintenance and Serv ice Gui de Spe cificat ion s IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 T ouchP ad IRQ13 Numer ic data processor IRQ14 Pri mar y IDE channel IRQ15 Secondar[...]

  • Page 155

    Spe cificat ion s Maintenance and Serv ice Gui de 6–9 Ta b l e 6 - 7 System I/O Addresses I/O Address (he x) System Function (shipping configur ation) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration [...]

  • Page 156

    6–10 Maintenance and Serv ice Gui de Spe cificat ion s I/O Address (he x) System Function (shipping configur ation) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fix ed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk co[...]

  • Page 157

    Spe cificat ion s Maintenance and Serv ice Gui de 6–11 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette driv e controller 378 - 37F P arallel por t (LPT1/def ault) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3[...]

  • Page 158

    6–12 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 8 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memor y 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memor y 58 M[...]

  • Page 159

    Maintenance and Serv ice Gui de A–1 A Sc r e w L ist ing This appendix provides specif ication and reference information for the scre ws and scre w locks used in the tablet PC. All scre ws and scre w locks listed in this appendix are a v ailable in the Scre w Kit, spare part number 373556-001.[...]

  • Page 160

    A–2 Maintenance and Serv ice Gui de Scr e w Listing Phillips P M2 . 0×5 .0 S cr ew L ocations Ta b l e A - 1 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Black 6 5.0 mm 2.0 mm 4.5 mm Where used: 1 T wo scre ws that secure the hard drive cov er to the tab let PC (documented in Section 5.4 ) 2 T wo scre ws that secure the memor y[...]

  • Page 161

    S crew Li st i n g Maintenance and Serv ice Gui de A–3 Phillips P M2 . 0×5 .0 S cr ew L ocations Ta b l e A - 1 Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 6 5.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the Bluetooth co v er to the tab let PC (scre ws are captured on the cov er by C-cl ips; documente[...]

  • Page 162

    A–4 Maintenance and Serv ice Gui de Scr e w Listing Phillips P M2 . 5×13 . 0 and Phillips P M3. 0×4. 0 Sc r e w Locati ons Ta b l e A - 2 Phillips PM2.5×13.0 Spring-Loade d Har d Drive Retention Screw Color Qty . Length Thread Head Width Silv er 1 13.0 mm 2.5 mm 5.5 mm Where used: 1 One screw that secures the hard driv e to the tab let PC (scr[...]

  • Page 163

    S crew Li st i n g Maintenance and Serv ice Gui de A–5 T orx8 T8M2 . 0×10.0 Sc re w Locations Ta b l e A - 4 T orx8 T8M2.0×10.0 Screw Color Qty . Length Thread Head Width Black 12 10.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the k e yboard co v er to the tablet PC (documented in Section 5.8 ) mm[...]

  • Page 164

    A–6 Maintenance and Serv ice Gui de Scr e w Listing T orx8 T8M2 . 0×10.0 Sc re w Locations Ta b l e A - 4 T orx8 T8M2.0×10.0 Screw (Continued) Color Qty . Length Thread Head Width Black 12 10.0 mm 2.0 mm 4.5 mm Where used: 3 screws that secure the k e yboard to the tab let PC (documented in Section 5.9 ) mm[...]

  • Page 165

    S crew Li st i n g Maintenance and Serv ice Gui de A–7 T orx8 T8M2 . 0×10.0 Sc re w Locations Ta b l e A - 4 T orx8 T8M2.0×10.0 Screw (Continued) Color Qty . Length Thread Head Width Black 12 10.0 mm 2.0 mm 4.5 mm Where used: 7 screws that secure the top co v er to the tab let PC (documented in Section 5.17 ) mm[...]

  • Page 166

    A–8 Maintenance and Serv ice Gui de Scr e w Listing T orx8 T8M2 . 0×20.0 Sc re w Locations Ta b l e A - 5 T orx8 T8M2.0×20.0 Screw Color Qty . Length Thread Head Width Black 8 20.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the k e yboard co v er to the tablet PC (documented in Section 5.8 ) mm[...]

  • Page 167

    S crew Li st i n g Maintenance and Serv ice Gui de A–9 T orx8 T8M2 . 0×20.0 Sc re w Locations Ta b l e A - 5 T orx8 T8M2.0×20.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 20.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the bas e enclosure cov e r to the tab let PC (documented in Section 5.15 ) mm[...]

  • Page 168

    A–10 Maintenance and Serv ice Gui de Scr e w Listing T orx8 T8M2 . 0×20.0 Sc re w Locations Ta b l e A - 5 T orx8 T8M2.0×20.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 20.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the displa y assemb ly to the tab let PC (documented in Section 5.15 ) mm[...]

  • Page 169

    S crew Li st i n g Maintenance and Serv ice Gui de A–11 T orx8 T8M2 . 0×20.0 Sc re w Locations Ta b l e A - 5 T orx8 T8M2.0×20.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 20.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the top co v er to the tab let PC (documented in Section 5.17 ) mm[...]

  • Page 170

    A–12 Maintenance and Serv ice Gui de Scr e w Listing T orx8 T8M2 . 0×5. 0 Scr ew L ocati on Ta b l e A - 6 T orx8 T8M2.0×5.0 Screw Color Qty . Length Thread Head Width Black 10 5.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the k e yboard to the tab let PC (documented in Section 5.9 ) mm[...]

  • Page 171

    S crew Li st i n g Maintenance and Serv ice Gui de A–13 T orx8 T8M2 . 0×5. 0 Scr ew L ocati ons Ta b l e A - 6 T orx8 T8M2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 5.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the Mi n i C ar d W L A N m o du l e t o the tablet PC (documented in Section 5.14 ) mm[...]

  • Page 172

    A–14 Maintenance and Serv ice Gui de Scr e w Listing T orx8 T8M2 . 0×5. 0 Scr ew L ocati ons Ta b l e A - 6 T orx8 T8M2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 5.0 mm 2.0 mm 4.5 mm Where used: 1 T wo scre ws that secure the speake r to the tablet PC (documented in Section 5.19 ) 2 One scre w that secures the infrar[...]

  • Page 173

    S crew Li st i n g Maintenance and Serv ice Gui de A–15 T orx8 T8M2 . 0×5. 0 Scr ew L ocati ons Ta b l e A - 6 T orx8 T8M2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 5.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the system boar d to the tablet PC (documented in Section 5.21 ) mm[...]

  • Page 174

    A–16 Maintenance and Serv ice Gui de Scr e w Listing T orx8 T8M2 . 0×8.0 Sc re w L ocati ons Ta b l e A - 7 T orx8 T8M2.0×8.0 Screw Color Qty . Length Thread Head Width Silv er 7 8.0 mm 2.0 mm 4.5 mm Where used: 3 screws that secure the f an to the tablet PC (documented in Section 5.10 ) mm[...]

  • Page 175

    S crew Li st i n g Maintenance and Serv ice Gui de A–17 T orx8 T8M2 . 0×8.0 Sc re w L ocati ons Ta b l e A - 7 T orx8 T8M2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 7 8.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the displa y assemb ly to the tab let PC (documented in Section 5.15 ) mm[...]

  • Page 176

    A–18 Maintenance and Serv ice Gui de Scr e w Listing T orx8 T8M2 . 0×8.0 Sc re w L ocati ons Ta b l e A - 7 T orx8 T8M2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 7 8.0 mm 2.0 mm 4.5 mm Where used: 1 One scre w that secures the system b oard and hinge saddle to the tablet PC (documented in Section 5.21 ) 2 One screw th[...]

  • Page 177

    S crew Li st i n g Maintenance and Serv ice Gui de A–19 T orx8 T8M2 . 5×8.0 S cr ew L ocations Ta b l e A - 8 T orx8 T8M2.5×8.0 Screw Color Qty . Length Thread Head Width Black 4 8.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the heat sink to the tab let PC (documented in Section 5.11 ) mm[...]

  • Page 178

    A–20 Maintenance and Serv ice Gui de Scr e w Listing Phillips P M2 . 0×4. 0 Scr ew L ocati ons Ta b l e A - 9 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: 1 One scre w that secures the button boar d to the tab let PC (documented in Section 5.16 ) 2 One scre w that secures the top cov e r[...]

  • Page 179

    S crew Li st i n g Maintenance and Serv ice Gui de A–21 Phillips P M2 . 0×4. 0 Scr ew L ocati ons Ta b l e A - 9 PM2.0×4.0 Screw ( Continued) Color Qty . Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the T ouchPad br a c ket to the top co v er (documented in Section 5.18 ) mm[...]

  • Page 180

    A–2 2 Maint enance and Servi ce Guide Scr e w Listing Phillips P M2 . 0×4. 0 Scr ew L ocati ons Ta b l e A - 9 PM2.0×4.0 Screw ( Continued) Color Qty . Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the modem module to the system board (documented in Section 5.22 ) mm[...]

  • Page 181

    Maintenance and Serv ice Gui de B–1 B Soft w ar e B ac k u p and Rec o v er y Back up HP Backup and Recov ery Manager pro vides se veral w ays to back up the system and to recov er optimal system functionality . ✎ HP installed dri v ers, utilities, a nd applications can be copied to a CD or to a D VD using HP Backup and Recov ery Manager . ✎ [...]

  • Page 182

    B–2 Maintenance and Se rvice Gui de Softwar e Back up and R ecov ery B ac kin g Up t h e S y st em Using HP Backup and Restore Manager , you can ■ Back up specif ic files and folders. ■ Back up the entire system. ■ Back up modif ications since your last backup, using HP system restore points. ■ Schedule backups. Ba c king U p Spec ific Fi[...]

  • Page 183

    Softw ar e Back up and Reco v ery Maintenance and Serv ice Gui de B–3 B ac kin g Up t h e Entire Hard Driv e When you perform a complete backup of the hard dri v e, you are sa ving the full factory image, including the W indo ws operating system, software applications, and all personal f iles and folders. ✎ A copy of the entire hard dri v e ima[...]

  • Page 184

    B–4 Maintenance and Se rvice Gui de Softwar e Back up and R ecov ery Ba c king U p Modifications M ad e to th e Sys t e m When you back up modif ications since your last backup, you are creating system recov ery points. This allo ws you to sa v e a snapshot of your hard dri v e at a specific point in time. Y ou can then recov er back to that poin[...]

  • Page 185

    Softw ar e Back up and Reco v ery Maintenance and Serv ice Gui de B–5 Sc heduling Ba c k ups T o schedule backups: 1. Select Start > All Pr ograms > HP Backup & Recovery > HP Backup Scheduler . The “Backup Scheduler” page opens. 2. Click Next . 3. Schedule system recov ery points at specif ic interv als (no w , daily , weekly , o[...]

  • Page 186

    B–6 Maintenance and Se rvice Gui de Softwar e Back up and R ecov ery ✎ If you do not ha ve a CD or D VD b urner , a copy of the entire hard dri ve image can be stored on another hard dri ve or on a network dri ve. ■ P erf orm a r ecov ery . Y ou can perform a full system recov ery or recov er important f iles from the reco very partition on t[...]

  • Page 187

    Softw ar e Back up and Reco v ery Maintenance and Serv ice Gui de B–7 ■ Number each disc before inserti ng it into the optical dri v e of the computer . ■ If necessary , you can cancel Reco v ery Media Creator before you ha ve f inished creating the recove ry discs. The next time you open Recov ery Media Creator , you will be prompted to cont[...]

  • Page 188

    B–8 Maintenance and Se rvice Gui de Softwar e Back up and R ecov ery P erforming a Reco v er y from the H ard Driv e There are 2 ways to initiate a reco v ery from the hard dri ve: ■ From within W indows. ■ From the recov ery partition. Initia ting a Reco v er y in Win do ws T o initiate a recov ery in W indo ws: 1. Back up all personal f ile[...]

  • Page 189

    Maintenance and Serv ice Gui de C–1 C Dis pl a y C ompon ent Recy c lin g Å W ARN ING: The backli ght contains mer cury . Ca ution sh ould be e x er c ised w hen remo ving and handling the bac kligh t to av oid damaging this component and ca using e xposur e to the merc ur y . Ä CA UTION: The pr ocedures in this a ppendi x can r esult in damage[...]

  • Page 190

    C–2 Maint enance and Servi ce Guide Display C omponent R ecy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to g ain access to the backlight 1 and the liquid crystal display (LCD) panel 2 . ✎ Disassembly procedures dif fer from one display assembly to another . The pro[...]

  • Page 191

    Displa y Componen t Rec yc ling Maintenance and Serv ice Gui de C–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all scre w covers 1 and scre ws 2 that secure the display bezel to the display assembly . R emo v ing the Displa y Bez el Scr ew C o v ers and Sc re w s[...]

  • Page 192

    C–4 Maint enance and Servi ce Guide Display C omponent R ecy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly . 3. Remov e the display bezel 3 . R emo v ing the Displa y Bez el[...]

  • Page 193

    Displa y Componen t Rec yc ling Maintenance and Serv ice Gui de C–5 4. Disconnect all display panel cables 1 from the display in verter and remo ve the in verter 2 . R emo v ing the Displa y In ve rter[...]

  • Page 194

    C–6 Maint enance and Servi ce Guide Display C omponent R ecy cling 5. Remov e all scre ws 1 that secure the display panel assembly to the display enclosure. 6. Remov e the display panel assembly 2 from the display enclosure. R emo v ing the Displa y P anel Ass embl y[...]

  • Page 195

    Displa y Componen t Rec yc ling Maintenance and Serv ice Gui de C–7 7. T urn the display panel assembly upside do wn. 8. Remov e all scre ws that secure the display panel frame to the display panel. R emo v ing the Displa y P anel F rame Sc r ew s[...]

  • Page 196

    C–8 Maint enance and Servi ce Guide Display C omponent R ecy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remov e the display panel frame 2 from the display panel. R emo v ing the Displa y F rame[...]

  • Page 197

    Displa y Componen t Rec yc ling Maintenance and Serv ice Gui de C–9 11. Remov e the scre ws 1 that secure the backlight co ver to the display panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight co ver . R emo v ing the Back light C o v er[...]

  • Page 198

    C–10 Maint enance and Servi ce Guide Display C omponent R ecy cling 14. T urn the display panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the display panel. R eleasing the Bac kligh t Cable s[...]

  • Page 199

    Displa y Componen t Rec yc ling Maintenance and Serv ice Gui de C–11 16. T urn the display panel upside do wn. 17. Remov e the backlight frame from the display panel. R emo v ing the Back light F rame[...]

  • Page 200

    C–12 Maint enance and Servi ce Guide Display C omponent R ecy cling Å W ARN ING: The backli ght contains mer cury . Ca ution sh ould be e x er c ised w hen remo ving and handling the bac kligh t to av oid damaging this component and ca using e xposur e to the merc ur y . 18. Slide the backlight out of the backlight frame. R emo v ing the Back li[...]

  • Page 201

    Displa y Componen t Rec yc ling Maintenance and Serv ice Gui de C–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the scre ws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. R eleasing [...]

  • Page 202

    C–14 Maint enance and Servi ce Guide Display C omponent R ecy cling 23. Remov e the LCD panel. R emo v ing the L CD P anel 24. Recycle the LCD panel and backlight.[...]

  • Page 203

    Maintenance and Serv ice Gui de D–1 D Co nnec tor P in As sig nmen ts Ta b l e D - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, right channel[...]

  • Page 204

    D–2 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e D - 2 A udio-In (Micr ophone) Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in Ta b l e D - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

  • Page 205

    Connec tor P in Assi gnments Maintenance and Serv ice Gui de D–3 Ta b l e D - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]

  • Page 206

    D–4 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e D - 5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

  • Page 207

    Connec tor P in Assi gnments Maintenance and Serv ice Gui de D–5 Ta b l e D - 6 RJ-45 (Netw ork) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused[...]

  • Page 208

    D–6 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e D - 7 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV - CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground[...]

  • Page 209

    Maintenance and Serv ice Gui de E–1 E P o w er C ord Set Req uirements 3-Con duc tor P o w er C ord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the computer meets the requirements for use in the country where the equipment [...]

  • Page 210

    E–2 Maintenance and Se rvice Gui de P o w er Cor d Set Requir ements Gen eral R equiremen ts The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approv ed by an acceptable accredited agency responsibl[...]

  • Page 211

    P o w er Cor d Set R equirements Maintenance and Serv ice Gui de E–3 Coun tr y-Spec ific Requirements 3-Conductor P ower Cor d Set Requirements Country/Region Accredited Ag ency Applicable Note Number A ustralia EANSW 1 Au s t r i a OV E 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Ger many VDE 1 Italy IMQ 1 Jap a[...]

  • Page 212

    E–4 Maintenance and Se rvice Gui de P o w er Cor d Set Requir ements Ko r e a E K 4 The Netherlands K EMA 1 Norwa y NEMK O 1 P eople’ s Repub lic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord m ust be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² co[...]

  • Page 213

    Maintenance and Serv ice Gui de Inde x–1 In de x A accessory battery connector 1–21 arrow keys 1–15 audio troubleshooting 2–21 audio-in jack location 1–9 pin assignments D–2 audio-out jack location 1–9 pin assignments D–1 B base enclosure cover location 1–21 spare part number 3–8 , 3–17 base enclosure, spare part number 3–10[...]

  • Page 214

    Inde x–2 Maintenance and Serv ice Guide Inde x left-side 1–10 , 1–12 rear 1–10 , 1–12 right-side 1–8 top 1–16 Computer Setup Advanced Menu 2–5 Diagnostics Menu 2–4 File Menu 2–2 overview 2–1 Security Menu 2–3 connector pin assignments audio-in D–2 audio-out D–1 external monitor D–3 monitor D–3 RJ-11 D–4 RJ-45 D–5[...]

  • Page 215

    Inde x Maintenance and Serv ice Gui de Inde x–3 E electrostatic discharge 4–4 , 4–8 expansion product, troubleshooting 2–14 external monitor port location 1–13 pin assignments D–3 External MultiBay II power cable and stand, spare part number 3–13 , 3–16 External MultiBay II, spare part number 3–13 , 3–16 F fan removal 5–24 spa[...]

  • Page 216

    Inde x–4 Maintenance and Serv ice Guide Inde x heat sink removal 5–25 spare part number 3–8 , 3–19 , 5–25 hinge saddle removal 5–57 spare part number 3–8 , 3–18 HP Docking Station 120-W AC adapter, spare part number 3–17 HP Docking Station Miscellaneous Plastics Kit, spare part number 3–13 , 3–17 HP Docking Station, spare part[...]

  • Page 217

    Inde x Maintenance and Serv ice Gui de Inde x–5 modem cable illustrated 3–12 removal 5–61 modem jack location 1–13 pin assignments D–4 modem module removal 5–60 spare part number 3–8 , 3–18 , 5–60 troubleshooting 2–26 monitor port location 1–13 pin assignments D–3 MultiBay DVD/CD-RW Combo Drive, spare part number 3–13 , 3?[...]

  • Page 218

    Inde x–6 Maintenance and Serv ice Guide Inde x processor removal 5–28 spare part numbers 3–8 , 3–17 , 3–19 , 5–28 Q Q button 1–19 R rear components 1–10 , 1–12 removal/replacement preliminaries 4–1 procedures 5–1 right-side components 1–8 RJ-11 jack location 1–13 pin assignments D–4 RJ-45 jack location 1–13 pin assignm[...]

  • Page 219

    Inde x Maintenance and Serv ice Gui de Inde x–7 thermal shield removal 5–57 spare part number 3–8 , 3–19 tools required 4–1 top components 1–16 top cover removal 5–43 spare part number 3–3 , 3–19 , 5–43 TouchPad 1–17 removal 5–47 spare part number 3–3 , 3–19 , 5–47 TouchPad buttons 1–17 TouchPad cable, disconnecting [...]