Multi-Tech Systems MT5634ZBA-USB manuel d'utilisation

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User Guide Model MT5634ZBA-USB PN 88310001 Revision B Copyright ©1998, by Multi-T ech Systems, Inc. All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-T ech Systems, Inc. Multi-T ech Systems, Inc. makes no representations or warranties with respect to the contents[...]

iii Contents Chapter 1 - Introduction and Description Introduction ................................................................................................................... ............................. 6 Product Description ............................................................................................................ ......[...]

Chapter 5 - T roubleshooting Introduction ................................................................................................................... ........................... 42 None of the Indicators Light ................................................................................................... ............ 4 2 The Modem Does [...]

Chapter 1 - Introduction and Description[...]

6 MultModem USB User Guide Introduction Welcome to the world of data communications. Y ou have acquired one of the finest intelligent data and fax modems available today from one of America’ s oldest and most respected modem manufacturers: Multi-T ech Systems, Inc. This owner’s manual will help you install, configure, test and use your modem. P[...]

7 Chapter 1 - Introduction and Description What Can Y ou Do with Y our Modem? Y our Multi-T ech MultiModem is the gateway to the exciting world of telecommunications. Y ou can use it to access commercial on-line information services such as CompuServe, America Online, Genie, and Prodigy . These services provide access to databases, encyclopedias, s[...]

8 MultModem USB User Guide Fax • Supports V .17, Group 3 fax communication standards, allowing it to communicate with other fax modems as well as with fax machines. • Responds to EIA/TIA Class 1 and 2 fax commands, enabling it to exchange editable and encrypted faxes with Windows 95 computers. • Sends and receives faxes from your computer at [...]

9 Chapter 1 - Introduction and Description Connections T o use your modem, you must connect it to your computer (“USB”), to a telephone line (“LINE”), and optionally to a telephone set (“PHONE”).[...]

10 MultModem USB User Guide Front Panel[...]

11 Chapter 1 - Introduction and Description T echnical Specifications Y our MultiModemZBA-USB fax modem meets the following specifications: Trade Name MultiModemUSB™ Model Number MT5634ZBA-USB Client-to-Server K56flex speeds when accessing an ISP type K56flex server Data Rates (actual speed depends on server capabilities and line conditions) * Cl[...]

12 MultModem USB User Guide T ransmit answer: 1300 Hz mark 2100 Hz space Receive answer: 390 Hz mark 450 Hz space Carrier Frequencies T ransmit originate: 980 Hz mark ITU-T V .21 1 180 Hz space (0–300 bps) Receive originate: 1650 Hz mark 1850 Hz space T ransmit answer: 1650 Hz mark 1850 Hz space Receive answer: 980 Hz mark 1 180 Hz space Carrier [...]

Chapter 2 - Installation[...]

14 MultiModem USB User Guide Unpacking We know you are eager to get your Multi-T ech fax modem up and running, so we’ll skip the features for now , and show you step-by-step how to set it up, check it out, and make your first calls. What Y ou Will Need Before starting, please make sure you have everything you need: We supply • An MT5634ZBA-USB [...]

15 Chapter 2 - Installation Step 1: Assemble the Modem The only assembly required is to mount the feet on the bottom of the modem. Simply peel the four self-adhesive plastic feet off the backing strip and press them into the recesses on the bottom of the modem. Alternately , or additionally , you can use the included self-adhesive hook-and-loop pat[...]

16 MultiModem USB User Guide Step 2: Connect the Modem to Y our System Placing the modem in a convenient location, connect it to your computer ’s USB port, to the telephone line, and, optionally , to your telephone. PHONE LINE USB Figure 2-3. Modem connections. USB Connection Plug one end of the USB cable into the USB connector on the modem, and [...]

17 Chapter 2 - Installation Step 3: Install the Modem The MT5634ZBA-USB software drivers need to be installed in your computer ’s program directory . The procedure will be different depending on the operating system. This section provides installation procedures for Windows 2000, Windows 98, and Windows 95. Installation in Windows 2000 1. Power u[...]

18 MultiModem USB User Guide Installation in Windows 98 1. Power up your Windows 98 system. 2. If you have not already done so, connect one end of your USB cable to a USB connector on your PC, and connect the other end to the USB connector on your modem. The Power LED on your modem will light. 3. Windows will detect that the new modem is present an[...]

19 Chapter 2 - Installation Removing Y our Old Modem from Windows When your new modem replaces another modem, the old modem installation remains in Windows after you install the new modem, and the old modem is still selected in HyperT erminal and other Windows applications. Although you can change the application connection descriptions one at a ti[...]

20 MultiModem USB User Guide[...]

Chapter 3 - A T Commands, S-Registers and Result Codes[...]

22 MultiModem USB User Guide A T Commands A T commands are used to control the operation of your modem. They are so called because each command must be preceded by the characters AT to get the AT tention of the modem. A T commands can be issued only when the modem is in command mode or online command mode. The modem is in command mode whenever it i[...]

23 Chapter 3 - A T Commands, S-Registers and Result Codes A T Command Summary Command: AT Attention Code Values: n/a Description: The attention code precedes all command lines except A/ , A: , and escape sequences. Command: ENTER Key Values: n/a Description: Press the E NTER (R ETURN ) key to execute most commands. Command: A Answer Values: n/a Des[...]

24 MultiModem USB User Guide @ Wait for quiet answer. Causes modem to wait for a ringback, then 5 seconds of silence, before processing next part of command. If silence is not detected, the modem returns a NO ANSWER code. ^ Disable data calling tone transmission. $ Detect AT&T call card “bong” tone. The character should follow the phone num[...]

25 Chapter 3 - A T Commands, S-Registers and Result Codes Command: M n Monitor Speaker Mode Values: n = 0, 1, 2, or 3 Default: 1 Description: M 0 Speaker always off. M1 Speaker on until carrier signal detected. M2 Speaker always on when modem is off-hook. M3 Speaker on until carrier is detected, except while dialing. Command: N n Modulation Handsha[...]

26 MultiModem USB User Guide Command: V n Result Code Format Values: n = 0 or 1 Default: 1 Description: V0 Displays result codes as digits (terse response). V1 Displays result codes as words (verbose response). Command: W n Result Code Options Values: n = 0, 1, or 2 Default: 2 Description: W0 CONNECT result code reports serial port speed, disables [...]

27 Chapter 3 - A T Commands, S-Registers and Result Codes Command: &E n XON/XOFF Pacing Control Values: n = 12 or 13 Default: 12 Description: &E12 Disables XON/XOFF pacing. &E13 Enables XON/XOFF pacing. ( &K4 must also be set) Note: &E13 has no effect if hardware control (&K3) is selected. Caution : Do not enable pacing unle[...]

28 MultiModem USB User Guide Command: &Q n Asynchronous Communications Mode Values: n = 0, 5, 6, 8, or 9 Default: 5 Description: &Q0 Asynchronous with data buffering. Same as N0 . &Q5 Error control with data buffering. Same as N3 . &Q6 Asynchronous with data buffering. Same as N0 . &Q8 MNP error control mode. If MNP error con[...]

29 Chapter 3 - A T Commands, S-Registers and Result Codes Command: A n Select Maximum MNP Block Size Values: n = 0, 1, 2, or 3 Default: 3 Description: A0 64-character maximum. A1 128-character maximum. A2 192-character maximum. A3 256-character maximum. Command: B n Transmit Break Values: n = 0–9 in 100 ms units Default: 3 Description: In n[...]

30 MultiModem USB User Guide Command: N n Error Correction Mode Selection Values: n = 0–5, or 7 Default: 3 Description: N0 Non-error correction mode with data buffering (buffer mode; same as &Q6 ). N1 Direct mode. N2 MNP reliable mode. If the modem cannot make an MNP connection, it disconnects. N3 V.42/MNP auto-reliable mode. The modem a[...]

31 Chapter 3 - A T Commands, S-Registers and Result Codes commands are enabled, the modem sends DATA to the computer when it detects data tones and FAX when it detects fax tones. These strings are used by some servers to select the ap- propriate communication program. %A0 Disables adaptive answer result codes. %A1 Enables adaptive answer result cod[...]

32 MultiModem USB User Guide S-Registers Certain modem values, or parameters, are stored in memory locations called S-registers. Use the S command to read or to alter the contents of S-registers (see previous section). Register Unit Range Default Description S0 1 ring 0, 1–255 1 Sets the number of rings until the modem answers. A TS0=0 disables a[...]

33 Chapter 3 - A T Commands, S-Registers and Result Codes Register Unit Range Default Description S37 decimal 0–19 0 Sets the maximum V .34 “upstream” speed at which the modem attempts to connect. 0 = maximum modem speed 1 = reserved 2 = 1200/75 bps 3 = 300 bps 4 = reserved 5 = 1200 bps 6 = 2400 bps 7 = 4800 bps 8 = 7200 bps 9 = 9600 bps 10 =[...]

34 MultiModem USB User Guide Register Unit Range Default Description S48 decimal 7 or 128 7 Enables (7) or disables (128) LAPM negotiation. The following table lists the S36 and S48 configuration settings for certain types of connections. S48=7 S48=128 LAPM or async Async LAPM or hangup Do not use LAPM, MNP , or aysnc LAPM, MNP , or hangup MNP or h[...]

35 Chapter 3 - A T Commands, S-Registers and Result Codes Result Codes In command mode your modem can send responses called result codes to your computer . Result codes are used by communications programs and can also appear on your monitor . T erse V erbose Description 0O K Command executed 1 CONNECT Modem connected to line 2 RING Ring signal dete[...]

36 MultiModem USB User Guide[...]

Chapter 4 - Remote Configuration[...]

38 MultiModem USB User Guide Introduction Remote configuration is a network management tool that allows you to configure modems anywhere in your network from one location. With password-protected remote configuration, you can issue A T commands to a remote MT5634ZBA-USB modem for maintenance or troubleshooting as if you were on-site. Basic Procedur[...]

39 Chapter 4 - Remote Configuration Changing the Remote Escape Character T o increase security , you can change a remote modem’s remote configuration escape character . The remote configuration escape character is stored in register S9 . The factory default is 37, which is the ASCII code for the percent character (%). Setting S9 to 0 (zero) disab[...]

40 MultiModem USB User Guide[...]

Chapter 5 - T roubleshooting[...]

42 MultiModem USB User Guide Introduction Y our modem was thoroughly tested at the factory before it was shipped. If you are unable to make a successful connection, or if you experience data loss or garbled characters during your connection, it is possible that the modem is defective. However , it is more likely that the source of your problem lies[...]

43 Chapter 5 - T roubleshooting The Modem Dials But Cannot Connect There can be several reasons the ZBA fails to make a connection. Possibilities include • lack of a physical connection to the telephone line. • a wrong dial tone. • a busy signal. • a wrong number . • no modem at the other end. • a faulty modem, computer , or software at[...]

44 MultiModem USB User Guide The Modem Disconnects While Online • If you have Call W aiting on the same phone line as your modem, it can interrupt your connection when someone tries to call you. If you have Call W aiting, disable it before each call. In most telephone areas in North America, you can disable Call W aiting by preceding the telephon[...]

Appendixes[...]

46 MultiModem USB User Guide Appendix A: Regulatory Agency Compliance Class B Statement FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installati[...]

47 Appendixes FCC Part 68 T elecom 1. This equipment complies with part 68 of the Federal Communications Commission Rules. On the outside surface of this equipment is a label that contains, among other information, the FCC registration number . This information must be provided to the telephone company . 2. As indicated below , the suitable jack (U[...]

48 MultiModem USB User Guide F AX Branding Statement The T elephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains the following information: • Date and time the message is sent • Identification of the[...]

49 Appendixes EMC, Safety and T erminal Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives: Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of Member States relating to electromagnetic compatibility . and Council Directive 73/23/EEC of 19 Feb[...]

50 MultiModem USB User Guide Appendix B - V .90 Support Introduction V .90 is the ITU designation for what had formerly been called V .pcm. The ITU recommendation V .90 was determined at a meeting in Geneva ending February 6, 1998. V .90 will replace K56flex and other proprietary solutions for PCM connections. Dual-mode client modem code will be im[...]

51 Appendixes Appendix C: Loopback T ests Introduction Each time you turn on your modem, it performs an automatic self-test to ensure proper operation. Y our modem also has three diagnostic tests: local analog loopback, remote digital loopback, and local digital loopback. These ITU-T V .54 loopback tests isolate telephone circuit and transmission p[...]

52 MultiModem USB User Guide 5. T o exit the test, type the escape sequence +++A T and press ENTER. This puts the modem in online command mode. Then type either A T&T or AT H to return to command mode. 6. Y our modem passes this test if the data received on your monitor are the same as the data entered from your keyboard. If different data appe[...]

53 Appendixes Local Digital Loopback Test (V.54 Loop 2) The local digital loopback test is identical to the remote digital loopback test with one exception. Instead of using your modem to signal a remote modem to place itself in digital loopback mode, your modem is placed in digital loopback mode while the remote modem is not. Data is entered and t[...]

54 MultiModem USB User Guide Appendix D: W arranty , Service, and T echnical Support Limited Warranty Multi-T ech Systems, Inc. (MTS) warrants that this product will be free from defects in material or workmanship for a period of ten years from the date of purchase or , if date of purchase is not provided, ten years from the date of shipment (limit[...]

55 Appendixes T echnical Support Multi-T ech Systems has an excellent staff of technical support personnel available to help you get the most out of your Multi-T ech product. If you have any questions about the operation of this unit, please call (800) 972-2439 (USA and Canada) or (763) 785-3500 (international and local). Please have modem informat[...]

56 MultiModem USB User Guide Windows 98/95 Dial-Up Networking Note : Before beginning, make certain Dial-Up Networking and TCP/IP are installed on your computer . 1. T o begin your set up: a. In Windows 95, Click Start | Programs | Accessories | Dial-Up Networking . b. In Windows 98, Click Start | Programs | Accessories | Communications | Dial-Up N[...]

57 Appendixes 5. The Make New Connection dialog box is displayed indicating you have successfully created a new Dial-Up connection. Click Finish . 6. From the Dial-Up Networking folder , right click on the Dial-Up Connection just created and select Properties to open the Modem Properties dialog box. 7. The Modem Properties dialog box is displayed. [...]

58 MultiModem USB User Guide 9. The TCP/IP Settings dialog box is displayed. If your ISP provided you with an IP address for your computer , select Specify an IP address and enter the static address in the box provided. If your ISP requires you to enter an IP address for their name server (DNS), select Specify name server addresses and enter the IP[...]

59 Appendixes Windows 2000 Dial-Up Networking The following instructions describe all Dial-Up Networking connection options under Windows 2000 as well as guide you through setting up a Dial-up Networking connection to an Internet Service Provider (ISP). Note : If you are connecting to the Internet, make sure TCP/IP is installed on your computer and[...]

60 MultiModem USB User Guide The process for completing your Dial-Up Networking connection will vary based on the connection type selected in the previous step. If you select Dial-up to private network and have only one modem installed: a. The Phone Number to Dial dialog box is displayed. Enter the phone number of the computer , network or Internet[...]

61 Appendixes f. The Step 2 of 3: Internet account logon information dialog box is displayed. Enter the user name and password you will use for your Internet account. Click Next> . g. The Step 3 of 3: Configuring your computer dialog box is displayed. In the box provided, enter a descriptive name for this connection and click Next > . h. Y ou[...]

62 MultiModem USB User Guide c. If you select Guest , the Select a Device dialog box is displayed. Select the COM port you’d like to use for this connection from the list. Click Next> . d. The Connection A vailability dialog box is displayed. If you are creating this connection for multiple users, select Create this connection for all users . [...]

63 Appendixes Software User License Agreement SoftGSM software is licensed by Multi-T ech Systems, Inc. to the original end-user purchaser of the product, hereafter referred to as “Licensee.” The License includes the distribution diskette, other accompanying programs, and the documentation. The SoftGSM software, hereafter referred to as “Soft[...]

64 MultiModem USB User Guide[...]

65 Index Index Symbols 56K operation disabling the auto rate ................................ 33 maximum connect speed ............................ 33 A abort timer ...................................................... 32 Analog loopback test ...................................... 51 Answer command .......................................... 23 ass[...]

66 MultiMobile USB User Guide Fallback and Fall Forward command ............. 31 fax communications ......................................... 8 features ............................................................ 7 firmware version, displaying ........................... 24 flow control ........................................ 27, 29, 30 Flow Cont[...]

67 Index S42 ............................................................. 33 S43 ............................................................. 33 S48 ............................................................. 34 S5 ............................................................... 32 S6 .............................................................[...]