Panasonic KX-TG2631 manuel d'utilisation
- Voir en ligne ou télécharger le manuel d’utilisation
- 60 pages
- 2.16 mb
Aller à la page of
Les manuels d’utilisation similaires
-
Telephone
Panasonic KX-TG7301HK
2 pages 2.04 mb -
Telephone
Panasonic KX-TCD650HK
14 pages 3.99 mb -
Telephone
Panasonic 900 MHz
26 pages 0.74 mb -
Telephone
Panasonic KX-TC1460B
6 pages 0.79 mb -
Telephone
Panasonic KX-TS500W
2 pages 0.31 mb -
Telephone
Panasonic KX-TC1220NZW
60 pages 4.59 mb -
Telephone
Panasonic KX-T7350
16 pages 2.78 mb -
Telephone
Panasonic KX-TG6073
56 pages 3.06 mb
Un bon manuel d’utilisation
Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Panasonic KX-TG2631. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Panasonic KX-TG2631 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.
Qu'est ce que le manuel d’utilisation?
Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Panasonic KX-TG2631 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.
Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.
Donc, ce qui devrait contenir le manuel parfait?
Tout d'abord, le manuel d’utilisation Panasonic KX-TG2631 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Panasonic KX-TG2631
- nom du fabricant et année de fabrication Panasonic KX-TG2631
- instructions d'utilisation, de réglage et d’entretien de l'équipement Panasonic KX-TG2631
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes
Pourquoi nous ne lisons pas les manuels d’utilisation?
Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Panasonic KX-TG2631 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Panasonic KX-TG2631 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Panasonic en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Panasonic KX-TG2631, comme c’est le cas pour la version papier.
Pourquoi lire le manuel d’utilisation?
Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Panasonic KX-TG2631, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.
Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Panasonic KX-TG2631. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.
Table des matières du manuel d’utilisation
-
Page 1
This unit is compatible with Caller ID. T o use this feature, you must subscribe to the appro priate serv ice offered by your service pr ovider . Please read these Operating Instructio ns before using the unit and save fo r future reference. For assistance, visit our we bsite: http://www .p anasonic.c om/phonehelp for customers in the U.S.A. or Pue[...]
-
Page 2
T able of Contents 2 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Introduction Introduction. . . . . . . . . . . . . . . . . . . . . . . 3 About these operating instructions . . . . . 4 Accessory informat ion . . . . . . . . . . . . . . 5 Important safety inst ructions . . . . . . . . . 7 For best performance . . . . . . . . . [...]
-
Page 3
Introduction For assistance, please visit h ttp://www.panasonic.co m/phonehelp 3 Introduction Thank you fo r purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future re ference. Att ach your purchase re ceipt here. Serial No. Date of purchase (found on the bottom of the base unit) Name and add[...]
-
Page 4
Introduction 4 For assistance, please visit h ttp://www.panasonic.co m/phonehelp About these operating instructions These operating instructions can be used for KX-TG263 1/KX-TG2632. Descriptions of the multiple hand set s and charger KX-TG2632 includes 2 handsets and a charger . Descriptions of the multiple handsets and charger in these operatin g[...]
-
Page 5
Introduction For assistance, please visit h ttp://www.panasonic.co m/phonehelp 5 Accessory information Included accessori es *1 Both of the AC adaptors function well with the base unit and charger . *2 The handset cover comes attached to the handse t. 1234 5 No. Accessory item Order number Quantity KX-TG 2631W KX-TG 2632B KX-TG 2632W 1 AC adaptor P[...]
-
Page 6
Introduction 6 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Additional/replacement accessories Sales and support information L T o order repla cement accessories, call 1-800-332-5368 . L TTY users (hearing or speech impaired users) can call 1-866-605-12 77. Accessory item Order number Rechargeable nickel metal hydride (Ni-MH) b[...]
-
Page 7
Introduction For assistance, please visit h ttp://www.panasonic.co m/phonehelp 7 Import ant safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury . 1. Read all instructions carefully . 2. Follow all warnings and instru ctions marked on the produc[...]
-
Page 8
Introduction 8 For assistance, please visit h ttp://www.panasonic.co m/phonehelp CAUTION: Installation L Never install telephone wiring during a lightning sto rm. L Never install telephone jacks in wet locations unless the ja ck is specifically designed for wet locations. L Never touch uninsulated telepho ne wires or terminals unless the telephone [...]
-
Page 9
Introduction For assistance, please visit h ttp://www.panasonic.co m/phonehelp 9 For best perfor mance Base unit location/ avoiding noise The base unit and other co mpatible Panasonic units use radio waves to communicate with each other . For maximum distance and noise-free operation, we recommend the follo wing: L Placing the product away from ele[...]
-
Page 10
Preparation 10 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Setting up the base unit Connecting the AC adaptor and telephone line cord Connect the telephone line cord until it clicks into the base unit ( A ) and telephone line jack ( B ). Connect th e AC adaptor cord by pressing the plug firmly ( C ). L Use only the included Pa[...]
-
Page 11
Preparation For assistance, please visit h ttp://www.panasonic.co m/phonehelp 11 If you subscribe to a DSL service Please attach a noise filter (contact your DSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – Noise is heard during conversations. – Caller ID features (page 26) d[...]
-
Page 12
Preparation 12 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Battery inst allation/replacement 1 Press the notch of the handset cover firmly, and slide it in th e direction of the arrow. L If necessary , remove the old battery . 2 Insert the battery ( A ), and press it down until it snaps into position ( B ). Then close the hand[...]
-
Page 13
Preparation For assistance, please visit h ttp://www.panasonic.co m/phonehelp 13 Charger: Note: L If you want to use the unit immediately , charge the battery for at least 15 minutes. L T o ensure that the b attery charges properly , clean the charge contacts of the handset, base unit, and cha rger with a soft, dry cloth once a month. Clean more of[...]
-
Page 14
Preparation 14 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Controls Base unit *1 KX-TG2631 *2 KX-TG2632 A Antenna B Speaker C Display D { GREETING REC } (Recording) E { ERASE } F { STOP } G CHARGE indicator H { GREETING CHECK } I { ANSWER ON } ANSWER ON indicator J { MESSAGE } MESSAGE indicator K { > } (SKIP) L { < } (RE[...]
-
Page 15
Preparation For assistance, please visit h ttp://www.panasonic.co m/phonehelp 15 Handset A Speaker B Soft keys C Headset jack D {C} (T ALK) E Navigator key ( {^} {V} { < } { > } ) F {s} (SP-PHONE) G {*} (TONE) H { P AUSE } { REDIAL } I Ringer indicator Message indicator J Receiver K Display L { MENU } M { OFF } N { MUTE } { CLEAR } O { HOLD }[...]
-
Page 16
Preparation 16 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Handset soft keys The handset features 2 soft keys. By pressing a soft key , you can select th e feature shown directly above it on the display . { Select } , { Save } , { OK } , { Flash } and additional other func tions are assigned to soft keys, p ay attention to sof[...]
-
Page 17
Preparation For assistance, please visit h ttp://www.panasonic.co m/phonehelp 17 Handset displa y items Setting the unit before use Display la nguage The default setting is “ English ”. 1 { MENU } i { 0 }{ 8 } 2 Select the desired setting. 3 Press the right soft key to save. i { OFF } Dialing mode If you cannot make calls, change this setting d[...]
-
Page 18
Preparation 18 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Date and time Set the correct date and time. When you play back a message from the answering system (page 35), the u nit announces the day and time it was recorded . 1 { MENU } i { 4 } 2 Enter the current month, day, and year by selecting 2 di gits for each. Example: A[...]
-
Page 19
Making/Answering Calls For assistance, please visit h ttp://www.panasonic.co m/phonehelp 19 Making calls 1 Lift the handset and dial the phone number. L T o correct a digit, press { CLEAR } . 2 Press {C} or { Call } . 3 When you finish talking, press { OFF } or place the handset on the base unit or charger. Note: L “ Line in use ” is displayed [...]
-
Page 20
Making/Answering Calls 20 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Answering calls When a call is being received, the ring er indicator flashes rapidly . 1 Lift the handset and press {C} or {s} . L Y ou can also answer the call by pressing any button except {^} , {V} , { < } , { > } , or { OFF } . (Any key t alk featu[...]
-
Page 21
Making/Answering Calls For assistance, please visit h ttp://www.panasonic.co m/phonehelp 21 Mute While mute is turned on, you can hear the other party , but the o ther party cannot hear you. T o mute your voice, press { MUTE } . L T o return to the conversation, press { MUTE } or {C} . FLASH button Pressing { Flas h } allows you to use spe cial fea[...]
-
Page 22
Making/Answering Calls 22 For assistance, please visit h ttp://www.panasonic.co m/phonehelp emphasize existing lin e noise. If it becomes difficult to hear , turn this feature of f. Call share This feature allows the handset to join an existing outside call. T o join the conversation, press {C} when the other handset is on an outside call. A vailab[...]
-
Page 23
Phonebook For assistance, please visit h ttp://www.panasonic.co m/phonehelp 23 Handset phonebook Y ou ca n add up to 50 items to th e handset phonebook and search for phonebook items by name. Adding items to the phonebook 1 { Phonebook } 2 { Add } 3 Enter the name (max. 16 characters). i { Next } 4 Enter the phone number (max. 32 digits). i { Next [...]
-
Page 24
Phonebook 24 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Searching for a name by initial 1 { Phonebook } i { Search } 2 Press the dialing button ( { 0 } to { 9 } , {#} , or {*} ) that corresponds to the first letter you are sea rching for (see th e character table, page 23). Example: “ LISA ” Press { 5 } repeatedly to disp[...]
-
Page 25
Phonebook For assistance, please visit h ttp://www.panasonic.co m/phonehelp 25 Copying handset phonebook items Y ou ca n copy one or all of th e phonebook items from one handset to another . Copying an item 1 { MENU } i {#}{ 1 } 2 Find the desired item (page 23, 24). i { Send } 3 Press { OFF } after the long beep. Copying all i tems 1 { MENU } i {#[...]
-
Page 26
Caller ID Service 26 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Using Caller ID service This unit is Caller ID compatible. T o use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller I D features When an outside call is being receive d, the calling party’ s name and telephone numbe[...]
-
Page 27
Caller ID Service For assistance, please visit h ttp://www.panasonic.co m/phonehelp 27 Caller list Viewing the caller list a nd calling back 1 Press {^} or {V} to enter the caller list. 2 Press {V} to search from the most recent call, or {^} to search from the oldest call. 3 {C} Note: L KX-TG2632: Each handset has its own caller list. If you viewed[...]
-
Page 28
Caller ID Service 28 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Note: L Phone numbers from t he 4 most recently edited area codes are automatica lly edited. L If you move to another area, you can turn this feature off to erase previously edited area codes. T o use this feature again, turn it on and reprogram the area codes yo[...]
-
Page 29
Programming For assistance, please visit h ttp://www.panasonic.co m/phonehelp 29 Programmable settings Y ou can customize the unit by progra mming th e followi ng features using the handset. T o access the features, there are 2 methods: scr olli ng through the display menus (page 29) or using the direct commands (page 31). L Mainly the direct comma[...]
-
Page 30
Programming 30 For assistance, please visit h ttp://www.panasonic.co m/phonehelp *1 If you program these settings using one of the handsets, you do not need to program the same item using anoth er handset (KX-TG2632). *2 See the leaflet incl uded with this unit for more information. *3 KX-TG2632 Initial setting Set answering Ring count *1 page 38 R[...]
-
Page 31
Programming For assistance, please visit h ttp://www.panasonic.co m/phonehelp 31 Programming using the direct commands 1 { MENU } 2 Enter the desired feature code. 3 Enter the desired setting code. L This step may vary depending on the feature bei ng programme d. 4 { Save } i { OFF } Note: L In the following table: – < > shows the default s[...]
-
Page 32
Programming 32 For assistance, please visit h ttp://www.panasonic.co m/phonehelp *1 If you subscribe to Caller ID servi ce and want to view the call er ’s information after lifting up the handset to answer a call, turn off this feature. *2 KX-TG2632 *3 This tone lets you know when you receive a ca ll while you are on an intercom call. If you sele[...]
-
Page 33
Programming For assistance, please visit h ttp://www.panasonic.co m/phonehelp 33 Customer support The handset can display the Internet addr ess where you can downloa d the operating instructions or get furthe r informatio n for this prod uct using your computer . { MENU } i “ Customer support ” i { Select } i { OFF } TG2631_2632.book Page 33 Mo[...]
-
Page 34
Answering System 34 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Answering system Important: L Only 1 person can access the answerin g system at a time. L When callers leave messa ges, the unit records the day and time of each message. Make sure the date and t ime have been set (page 18). Memory capacity The total recording cap[...]
-
Page 35
Answering System For assistance, please visit h ttp://www.panasonic.co m/phonehelp 35 Playing back the greeting me ssage Press { GREETING CHECK } . Erasing your greeting message Press { GREETING CHECK } , and then press { ERASE } while your greeting message is playing. Prerecorded greeting message If you erase or do not record your own greeting mes[...]
-
Page 36
Answering System 36 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Listening to messages using the handset When new messages have been recorded: –“ New message ” is displayed. – The message indi cator on the h andset flashes slowly if the message alert feature is turn ed on (pag e 39). 1 { MENU } 2 “ Message play ” i [...]
-
Page 37
Answering System For assistance, please visit h ttp://www.panasonic.co m/phonehelp 37 Remote operation Using a touch tone phon e, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance prompts you to press certain dial keys to perform dif ferent operations. Important: L In order to operate[...]
-
Page 38
Answering System 38 For assistance, please visit h ttp://www.panasonic.co m/phonehelp *1 If pressed within the first 5 seconds of a message, the previous message is played . *2 T o resume operati on, enter a remote command within 15 seconds, or the voice guidance starts. T urning on the answering system remotely If the answering system is off, you [...]
-
Page 39
Answering System For assistance, please visit h ttp://www.panasonic.co m/phonehelp 39 For V oice Mail service subscribers If you subscribe to a flat-rate service package that includes Caller ID, Call W aiting, V oice Mail, and unlimited local/ regional/long distance calls, please note the following: L T o use the V oice Mail service prov ided by yo[...]
-
Page 40
Multi-unit Operation 40 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Intercom Intercom calls can be made: – between the handse t and base unit – between handsets (KX-TG2632 ) Note: L If you receive a phone call while talking on the intercom, you hear 2 tones. T o answer the call, press { OFF } , then press {C} . L Y ou can [...]
-
Page 41
Multi-unit Operation For assistance, please visit h ttp://www.panasonic.co m/phonehelp 41 Answering an interco m call 1 Press {C} to answer the page. 2 To end the intercom call, press { OFF } . 1 Press { 1 } or { 2 } to answer the page. 2 To end the intercom call, press { 1 } or { 2 } . Note: L When the ringer volume is set to o ff, the handset rin[...]
-
Page 42
Multi-unit Operation 42 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Registering a handset The included handset and base unit are preregistered. If for some reason the handset is not regist ered to the base unit, register the handset. KX-TG2631 1 Handset: { MENU } i { 0 }{ 0 } 2 Base unit: Press and hold { LOCATOR/ INTERCOM } u[...]
-
Page 43
Useful Information For assistance, please visit h ttp://www.panasonic.co m/phonehelp 43 W all mounting Base unit Connect the telephone line cord. Moun t the unit by insertin g the mounting pins into the round openings o n the adaptor (for pin 2 , use round cut out at the bottom of the adaptor if you are using the 4 inches phone plate), then sliding[...]
-
Page 44
Useful Information 44 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset (page 6). L Headset shown i s KX-TCA86. Switching a call between the headset and speakerpho ne T o switch to the speakerphone, press[...]
-
Page 45
Useful Information For assistance, please visit h ttp://www.panasonic.co m/phonehelp 45 Error messages If the unit detects a problem, one of the following messages is shown on the display . *1 KX-TG2632 Display message Cause/solution Busy L The called base unit is i n use. L Another handset or the called handset is in use. *1 L The handset you trie[...]
-
Page 46
Useful Information 46 For assistance, please visit h ttp://www.panasonic.co m/phonehelp T roubleshooting General u se Programmable settings Battery recharge Problem Cause/solution The unit does not work. L Make sure the battery is in stalled correctly and fully charged (page 12). L Check the connections (page 10). L Unplug the base unit’s AC adap[...]
-
Page 47
Useful Information For assistance, please visit h ttp://www.panasonic.co m/phonehelp 47 Making/a nswering ca lls, interco m Problem Cause/solution Static is heard, sound cuts in and out. Interference from other electrical units. L Move the handset and the ba se unit away from other electrical appliances. L Move closer to the base unit. L Raise the [...]
-
Page 48
Useful Information 48 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Phonebook *1 KX-TG2632 Caller ID Problem Cause/solution Copying stopped w ith an item displayed. *1 L The destination handset ma y have lost communication with the base unit, or the destinatio n unit user may have pressed {C} or {s} . The displayed phoneboo k it[...]
-
Page 49
Useful Information For assistance, please visit h ttp://www.panasonic.co m/phonehelp 49 Answering system *1 KX-TG2632 The 2nd caller’s information is not displayed during an outside call. L In order to use Caller ID, Call Waiting, or Call W aiting Caller ID (CWID), yo u must first contact your telephone company and subscribe to the desired servic[...]
-
Page 50
Useful Information 50 For assistance, please visit h ttp://www.panasonic.co m/phonehelp FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACT A. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If [...]
-
Page 51
Useful Information For assistance, please visit h ttp://www.panasonic.co m/phonehelp 51 line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer . This equipment is hearing aid compatible as defined by[...]
-
Page 52
Useful Information 52 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Notice reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: – Reorient or relocate the receiving antenna. – Increase the separation between[...]
-
Page 53
Useful Information For assistance, please visit h ttp://www.panasonic.co m/phonehelp 53 S pecifications General Base unit Handset Charger *1 *1 KX-TG2632 Note: L Design and specificatio ns are su bject to ch ange without notice. L The illustrations in these instructions ma y vary slightly from the actual product. Operating environment 5 °C – 40 [...]
-
Page 54
Useful Information 54 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www[...]
-
Page 55
Useful Information ✄ For assistance, please visit h ttp://www.panasonic.co m/phonehelp 55 W arranty Panasonic T elephone Limited W arranty Limited W arranty Coverage If your telephone (identified in your Operating Instructions) does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panaso[...]
-
Page 56
Useful Information 56 For assistance, please visit h ttp://www.panasonic.co m/phonehelp When shipping the unit carefully pack, include all accessories, and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint, a return address and a day time phone number where you can be reached. Limite[...]
-
Page 57
Index For assistance, please visit h ttp://www.panasonic.co m/phonehelp 57 Index A Answering calls: 20 Answering system Erasing messages: 35 , 36 , 37 Listening to messages: 35 , 36 , 37 T urning on/off: 34 , 36 , 37 , 38 Auto talk: 20 B Battery Charge: 12 Installation: 12 Level: 13 Performance: 13 Replacement: 12 Booster (Clarity booster): 21 C Ca[...]
-
Page 58
Index 58 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Vo l u m e Handset ringer: 32 Receiver: 19 S peaker : 19 W Wa l l m o u n t i n g Base unit: 43 Charger: 43 W arranty: 55 TG2631_2632.book Page 58 Monday, December 26, 2005 2:02 PM[...]
-
Page 59
For assistance, please visit h ttp://www.panasonic.co m/phonehelp 59 Notes TG2631_2632.book Page 59 Monday, December 26, 2005 2:02 PM[...]
-
Page 60
If you need assistance with setup or operation 1 Visit our website: http://www.p anasonic.com/phonehelp 2 Contact us via the web at: http ://www.panasoni c.co m/contactinfo 3 Call us at: 1-800-211-PANA (1-800-211-7262) or 1-800 -833-9626 TTY users (hearing or speech impaired users) can ca ll 1-877-833-8855. When you ship the product L Carefully pac[...]