Français dropdown-ico

Promise Technology 150TX2 manuel d'utilisation

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82

Aller à la page of

Les manuels d’utilisation similaires

Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Promise Technology 150TX2. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Promise Technology 150TX2 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Promise Technology 150TX2 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Promise Technology 150TX2 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Promise Technology 150TX2
- nom du fabricant et année de fabrication Promise Technology 150TX2
- instructions d'utilisation, de réglage et d’entretien de l'équipement Promise Technology 150TX2
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Promise Technology 150TX2 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Promise Technology 150TX2 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Promise Technology en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Promise Technology 150TX2, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Promise Technology 150TX2, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Promise Technology 150TX2. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    F AST T RAK S150 TX2 PLUS U SER M ANUAL Versi o n 1 . 3[...]

  • Page 2

    FastTrak S150 TX2plus User Manual ii Copyright © 2003 Promi se Technol ogy, I nc. Copyright by Pro mise T echnology , Inc. (Prom ise Techn ology ). No part of t his manual may be repro duced or trans mitted i n any form w itho ut the ex pressed, written perm ission of Pr omise Technolo gy. Trademarks Promise, and t he Promi se logo are r egistere [...]

  • Page 3

    iii Contents Chapter 1: Introduction ........................................................................................ 1 FastTrak S 150 TX 2plus ............................................................................... 1 Promise Array M anagement U tility (PAM ) .................................................... 2 Key Features a nd B[...]

  • Page 4

    FastTrak S150 TX2plus User Manual iv Existing W indow s ME Installati on............................................................... 45 Confirming Windows ME Driver Installatio n ............................................... 45 New W indow s NT4.0 Insta llation................................................................ 46 Existing Window [...]

  • Page 5

    1 Chapter 1: Intr oduct ion Thank you for pur chasing Pro mise T echnolo gy’s Fa stTrak S 150 TX 2plus RAID controlle r card. T he PC which you are u sing ei ther already contai ns FastT rak S150 TX 2plus inst alled by a third-party or y ou have acq uired a FastT rak S150 TX2plus ret ail prod uct for your ex isting PC a nd plan to i nstall the ca[...]

  • Page 6

    FastTrak S150 TX2plus User Manual 2 FastTrak S 150 TX 2plus boot able BIO S supp orts ind ividual d rives lar ger than 137 GB. With FAT32 and NT FS partit ioning, the array ca n be addre ssed as o ne large single volum e. Caution With some m odels of hard dr ives, i f the M aster hard driv e fail s, it may cause the Slav e hard dr ive to b e unr ec[...]

  • Page 7

    Chapter 1: Introduct ion 3 Key Features and Benefits The follow ing infor mation offers an overview of the maj or feat ures of y our new Promise FastT rak S 150 TX 2 plus. Advanced Hardware Design Features Benefits Supports 66M Hz PCI bus motherboar ds (auto matically backw ard compatible w ith 33MHz PC I slots) Allows max imum dat a transfer s of [...]

  • Page 8

    FastTrak S150 TX2plus User Manual 4 Utilizes Fas tBuild™ automenu fro m the Fa stTrak S150 TX 2plus onboar d BIOS Has “Auto Setu p” option for qu ick and easy array builds. Displays st atus an d error checking mes sages duri ng bootup Notifies user of poss ible errors and allow s for recovery of mirrored dr ive arra ys directly from FastB uil[...]

  • Page 9

    5 Chap ter 2: Inst allati on This secti on is d esigne d to qui ckly get y our FastT rak S 150 TX 2plus Seri al ATA RAID contro ller car d up and running using the default setting s, which w ill be optimal for most users. If you w ish to modify any of the defa ult set tings, plea se r efer to Chap ter 3, pa ge 15, Using F astBuil d™ Configu ratio[...]

  • Page 10

    FastTrak S150 TX2plus User Manual 6 Installing the FastTrak Ca rd The FastT rak TX 2plus Serial AT A RAID card fit s into any availa ble PCI sl ot on your PC’s motherboar d (see Fi gure 1, be low) : • 32-bit PCI sl ot (must be PC I 2. 2 or 2.3 comp liant) • The 32-bit port ion of a 64-bit P CI slot 1. Remove th e cover of y our syst em. 2. Re[...]

  • Page 11

    Chapter 2: Instal lation 7 Installing the Hard Drives Important If you w ish to includ e your current bo otable S erial AT A drive using the W in dow s NT 4.0, W i ndows 2000 , or Window s XP operating sy stem a s part of a bootable M irrored (RAID 1) array on your FastT rak S erial ATA R AID card, do N OT conn ect the hard drive to t he F astTrak [...]

  • Page 12

    FastTrak S150 TX2plus User Manual 8 TX2 plus FastT rak 150 Figure 2. FastTrak S150 TX2plus card 5. Attach the Y -cable power spl itters to the Seria l ATA hard dr ives. 6. Use existing pow er cables for the Para llel AT A hard driv es. Note The FastT rak S150 T X2plus R AID contr oller i s a PCI Plug- n-Play (PnP) device. No change s are necessary [...]

  • Page 13

    Chapter 2: Instal lation 9 Creating Your Disk Array You w ill now use the onboard FastBuild™ B IOS uti lity to create your arr ay us ing the attached drives. There are three d iffer ent scenar ios in cre ating this array. You can cr eate an array for: • Performance • Security, usi ng new hard drive s (recommended) • Security, usi ng an ex i[...]

  • Page 14

    FastTrak S150 TX2plus User Manual 10 FastBuild (tm) U tili ty 2.xx (c) 2002-2005 Pro mise Tec hnology , Inc. [Auto Setup Opt ions M enu] Optimize Arr ay for: Performance [ Auto Setup Co nfiguration ] Mode ....................................................................... Stripe Spare Drive ......................................................[...]

  • Page 15

    Chapter 2: Instal lation 11 Creating a Securit y Array with Ne w Drives Caution With some m odels of hard dr ives, i f the M aster hard driv e fail s, it may cause the Slav e hard dr ive to b e unr ecognized by the computer' s operating syste m. Where a R AID 1 (M irroring) ar ray exists on t he M aster/Slave pai r, this c ondition m ay cau se[...]

  • Page 16

    FastTrak S150 TX2plus User Manual 12 5. A window will appear al most i mmediat ely co nfirmin g that y our Security array has been cre ated. Pres s any key to rebo ot the sy stem. Array has been created. <Press Any Key to Reb oot> 6. Proceed w ith normal FDISK and for mat proc edures as if y ou had just install ed a new hard driv e. 7. Once t[...]

  • Page 17

    Chapter 2: Instal lation 13 Creating a Securit y Array with an Existing Data Driv e Caution With some m odels of hard dr ives, i f the M aster hard driv e fail s, it may cause the Slav e hard dr ive to b e unr ecognized by the computer' s operating syste m. Where a R AID 1 (M irroring) ar ray exists on t he M aster/Slave pai r, this c ondition[...]

  • Page 18

    FastTrak S150 TX2plus User Manual 14 Do you w ant the disk i mage to be duplicated t o an other or d o qui ck initialize or create only? Y - Create and D upli cate N - Create Only I - Create an d Qui ck Init ialize 3. Press Y for t he Create a nd Du plicate opti on. The w indow below will appear asking you to sel ect the S ource drive to use. Fa st[...]

  • Page 19

    Chapter 2: Instal lation 15 Array has been created. <Press Any Key to Reb oot> 8. Once the array ed drive s have been f ormatted , proceed to Ch apter 4 of t his Manual to in stall y our oper ating sy stem and/or FastT rak driv er.[...]

  • Page 20

    FastTrak S150 TX2plus User Manual 16 Creating a Security Arra y with Quick Initial ization Caution With some m odels of hard dr ives, i f the M aster hard driv e fail s, it may cause the Slav e hard dr ive to b e unr ecognized by the computer' s operating syste m. Where a R AID 1 (M irroring) ar ray exists on t he M aster/Slave pai r, this c o[...]

  • Page 21

    Chapter 2: Instal lation 17 3. The w indow below will appe ar. Do you w ant the disk i mage to be duplicated t o an other or d o qui ck initialize or create only? Y - Create and D upli cate N - Create Only I - Create an d Qui ck Init ialize 4. Press I for the C reate and Qu ick Initi alize 5. A window will appear al most i mmediat ely co nfirmin g [...]

  • Page 22

    FastTrak S150 TX2plus User Manual 18[...]

  • Page 23

    19 Chapter 3: Usin g FastBui ld Con figuration Utility The FastBuild C onfi guration U tility of fers severa l menu choic es to create and manage t he drive array on the Promise F astTrak S 150 TX 2plus RAID Controll er card. For purpo ses of t his man ual, it i s assu med you hav e alr eady cre ated an array in the pr evious chapter and now w ish [...]

  • Page 24

    FastTrak S150 TX2plus User Manual 20 Critical – Degrad ed array conditio n due to a faile d or remov ed disk drive. A pplies to mirrored arrays (RAID 1 and 0+1) only. F ault tol erance is lost but t he data is still acce ssibl e. Tr iggers a utomati c rebui lding. Offline – Striped arrays (RAID 0): Degraded array condi tion due to one failed or[...]

  • Page 25

    Chapter 2: Gett ing Started 21 Notes After you inst all the F astTrak S150 T X2plus c ard and configure an array us ing Fast Build, use FDISK t o format t he arrayed drive( s) if y ou are us ing new , blank dr ives Creating Array s A utomatically The Auto Setup (1) select ion fr om the M ain Menu can intuitiv ely help cre ate your di sk array. It w[...]

  • Page 26

    FastTrak S150 TX2plus User Manual 22 Note FastTrak S 150 TX 2plus perm its str iped arrays using 1, 2, 3, or 4 drives at tached in Auto S etup mod e. Under the Se curity setti ng, Fa stTrak S15 0 TX 2plus permit s two driv es to be used for a si ngle M irrored array or four drives to be used for a M irrored/Striped arr ay in Aut o Setup. Security ([...]

  • Page 27

    Chapter 2: Gett ing Started 23 Using a Hot Spar e Dr ive Caution With some m odels of hard dr ives, i f the M aster hard driv e fail s, it may cause the Slav e hard dr ive to b e unr ecognized by the computer' s operating syste m. Where a R AID 1 (M irroring) ar ray exists on t he M aster/Slave pai r, this c ondition m ay cau se the operating [...]

  • Page 28

    FastTrak S150 TX2plus User Manual 24 Creating Multiple A rr ays If you plan t o create multip le arrays, 1. Attach only t he driv es nece ssa ry to crea te the fir st disk arr ay and complet e the Auto Setup (1). 2. Install t he addit ional dr ives ne eded for th e seco nd array and again use the Auto Setup (1) . Note If you w ish to cu stomize th [...]

  • Page 29

    Chapter 2: Gett ing Started 25 Manually Creati ng an Array The Define Arr ay (3) opt ion fro m the M ain Menu allow s user s to begin the process of manually defining the driv e ele ments a nd RAID l evels for one or multiple di sk array s atta ched t o FastT rak S150 T X2plus. Users will co mmonly create one or tw o driv e arrays with Fast Trak S1[...]

  • Page 30

    FastTrak S150 TX2plus User Manual 26 Selecting A rray Type 1. Under the Defi nition sectio n of this menu, high light t he Array # for which y ou want to assig n a RAID lev el. 2. Press the S pacebar to cycle t hrough t hree array types: • Performance (RAID 0 Striping) • Security (RAID 1 M irroring) • RAID 0+1 Stripin g/M irroring (for 4 dr i[...]

  • Page 31

    Chapter 2: Gett ing Started 27 Gigabyt e Boundary The Gigaby te Boundary fe ature is design ed for mirrore d array s (RAID 1 or RAID 0+1) in w hich a drive h as fai led and the user cannot replac e the dr ive w ith the same capa city or larger . In stead, the G igabyte Bou ndary fe ature pe rmits t he installatio n of a rep lacem ent dr ive that is[...]

  • Page 32

    FastTrak S150 TX2plus User Manual 28 A ssigning Drive(s) to A rray 1. Under the Dr ive Assig nment s sect ion, hi ghlight a driv e by pr essing the ↑ and ↓ keys. 2. Press the S pacebar to change the A ssignable option t o Y to add th e dr ive to the disk array. 3. Press Ctrl-Y to save t he disk a rray infor mation. De pending on the array type [...]

  • Page 33

    Chapter 2: Gett ing Started 29 Creating a Mirrored Array Using New Drives Caution With some m odels of hard dr ives, i f the M aster hard driv e fail s, it may cause the Slav e hard dr ive to b e unr ecognized by the computer' s operating syste m. Where a R AID 1 (M irroring) ar ray exists on t he M aster/Slave pai r, this c ondition m ay cau [...]

  • Page 34

    FastTrak S150 TX2plus User Manual 30 A dding Fault Tolerance to an Existing Drive Caution With some m odels of hard dr ives, i f the M aster hard driv e fail s, it may cause the Slav e hard dr ive to b e unr ecognized by the computer' s operating syste m. Where a R AID 1 (M irroring) ar ray exists on t he M aster/Slave pai r, this c ondition m[...]

  • Page 35

    Chapter 2: Gett ing Started 31 2. Press Ctrl-Y to Save y our selectio n. The w indow below w ill appear. Do you w ant the disk i mage to be duplicated t o an other or d o qui ck initialize or create only? Y - Create and D upli cate N - Create Only I - Create and Q uick Initi ate Note Gigabyte Bou ndary is a utomat ically disabled w hen creating a m[...]

  • Page 36

    FastTrak S150 TX2plus User Manual 32 5. Press Ctrl-Y to Save s electio n and start duplic ation. T he follo wing confirma tion screen will ap pear. Start to duplicate the image . . . Do you w ant to continue ? (Yes/N o) Y – Continue N – Abort 6. Select Y to continue. I f you c hoose N, you w ill be retur ned to step 1. 7. Once you select Y , th[...]

  • Page 37

    Chapter 2: Gett ing Started 33 Creating a Hot Spare Drive fo r Mirrored Array s Caution With some m odels of hard dr ives, i f the M aster hard driv e fail s, it may cause the Slav e hard dr ive to b e unr ecognized by the computer' s operating syste m. Where a R AID 1 (M irroring) ar ray exists on t he M aster/Slave pai r, this c ondition m a[...]

  • Page 38

    FastTrak S150 TX2plus User Manual 34 Deleti ng an Array The Delete Arr ay (4) M enu opt ion allow s for deletio n of di sk a rray ass ignments. This is not the sa me as d eletin g data fro m the drive s themsel ves. Important If you delete an array by accid ent, immedi ately d efine a new array identica l to one you delet ed. Thi s action nor mally[...]

  • Page 39

    Chapter 2: Gett ing Started 35 FastBuild (tm) U tili ty 2.xx (c) 2002-2005 Pro mise T echnology , Inc. [ Define Array M enu ] Array No RAID Mode Total Drv Capacity(M B) Status Array 1 Stripe 2 160048 Functional Stripe Block: 64 KB Gigabyte Boundary : OFF [ Drive Ass ignmen ts ] Channel:ID Drive M odel Capacity (M B) Assignment 1 : SEAGATE S380023AS[...]

  • Page 40

    FastTrak S150 TX2plus User Manual 36 Rebuildi ng a Mirrored Array The Rebuil d Array (5) M enu option can be used to rec over fr om an error in a mirrored dis k array. Y ou will re ceive a n error me ssage w hen booti ng your system fro m the FastT rak BIO S. Important Drives M UST be repla ced if t hey contain any physi cal errors. Follow the se s[...]

  • Page 41

    Chapter 2: Gett ing Started 37 FastBuild (tm) U tili ty 2.xx (c) 2002-2005 Pro mise T echnology , Inc. [ Rebuild Array M enu ] Array No RAID Mode Total D rv Status Array 2 Mirror 2 Critical Stripe Block: N ot Avail able Gigabyte Boundary : ON [ Select Driv e for Rebu ild ] Channel:ID Drive M odel Capacity (M B) 1 : SEAGATE S380023AS 80024 [ Keys Av[...]

  • Page 42

    FastTrak S150 TX2plus User Manual 38[...]

  • Page 43

    39 Chapter 4: Ins t a lling Soft ware Dri vers Following are driv er insta llatio n procedures for the W in dow s operat ing syste ms that support th e FastT rak S15 0 TX 2plus Contro ller. T he Fast Trak TX 2plus software driv ers for W i ndow s are inclu ded on t he driv er diskette. Drivers an d insta llation instru ctions for o ther Op erating [...]

  • Page 44

    FastTrak S150 TX2plus User Manual 40 Windows XP Install ation The follow ing deta ils the install ation of t he FastT rak T X2plus drivers w hile install ing W indow s XP. 1. Start the insta llation: • Floppy Insta ll: Boot t he com puter w ith the W ind ows X P instal lation diskettes. • CD-ROM Install: Boot fr om t he CD- ROM. Press F6 after [...]

  • Page 45

    Chapter 4: Installing Software Drivers 41 Existing Wi ndows XP Installation After installi ng the Fa stTr ak S150 T X2plus card and r ebooti ng your sys tem, Windows X P setup w ill sh ow a “Foun d New Hardware” dialo g box . Under Windows X P, “M ass Storage Controller” w ill be di splay ed. 1. Insert the FastTr ak TX 2plus driv er diskett[...]

  • Page 46

    FastTrak S150 TX2plus User Manual 42 New Windows 2000 Installation The follow ing deta ils the install ation of t he FastT rak T X2plus drivers w hile install ing W indow s 2000. 1. Start the insta llation: • Floppy Insta ll: Boot t he com puter w ith the W ind ow s 2000 in stallat ion diskettes. • CD-ROM Install: Boot fr om t he CD- ROM. Press[...]

  • Page 47

    Chapter 4: Installing Software Drivers 43 Existing Windows 2000 Installation After installi ng the Fa stTr ak S150 T X2plus card and r ebooti ng your sys tem, Windows 20 00 setu p will s how a “New Hardw are Found” dia log box . Under Windows 20 00, “PCI M ass Sto rage Control ler” w ill be disp layed. 1. Choose Add New Hardware Wizard from[...]

  • Page 48

    FastTrak S150 TX2plus User Manual 44 New Windows ME Installati on The follow ing deta ils the install ation of t he FastT rak T X2plus drivers w hile install ing W indow s ME . 1. Install the F astT rak TX 2plus c ontroller card into y our sys tem. 2. Install Window s ME fully. 3. After installat ion, go to the Sta rt menu an d choose Se ttings. 4.[...]

  • Page 49

    Chapter 4: Installing Software Drivers 45 Existi ng Windows ME Installati on The follow ing sec tion det ails t he instal lation o f FastT rak T X2plus drivers on a system tha t has Windows M E already inst alled a nd runni ng. 1. After installi ng the Fa stTr ak S150 T X2plus controll er card a nd co nfigurin g the hard dr ives, p ower up th e sys[...]

  • Page 50

    FastTrak S150 TX2plus User Manual 46 New Windows NT4.0 Installation The follow ing deta ils the install ation of t he FastT rak T X2plus drivers w hile install ing W indow s NT4.0. 1. Start the syst em ins tallati on by booting fr om the Window s NT disk: • Floppy inst all: boo t the sy stem with the W in dows N T insta llati on diskettes. • CD[...]

  • Page 51

    Chapter 4: Installing Software Drivers 47 Existing Wi ndows NT4.0 Installation The follow ing sec tion det ails t he instal lation o f FastT rak T X2plus drivers on a system tha t has W in dows N T4.0 alr eady in stalle d and run ning. NOTE : Do not attach th e boot drive or any other hard drive t o the F astTrak TX2plus controlle r card b efore co[...]

  • Page 52

    FastTrak S150 TX2plus User Manual 48 New Windows 98 Installation The follow ing sec tion det ails t he instal lation o f the Fa stTr ak TX 2plus driver s while ins talling W indow s 98. 1. Install t he FastT rak S150 T X2plus control ler card and co nfigure the hard drive(s), parti tion and format y our hard driv e(s), i f nece ssary. 2. Install Wi[...]

  • Page 53

    Chapter 4: Installing Software Drivers 49 Existi ng Windows 98 Installati on The follow ing sec tion det ails t he instal lation o f FastT rak T X2plus drivers on a system tha t has Windows 98 already insta lled an d runnin g. 1. After installi ng the Fa stTr ak S150 T X2plus controll er card a nd co nfigurin g the hard dr ives, p ower up th e sy s[...]

  • Page 54

    FastTrak S150 TX2plus User Manual 50[...]

  • Page 55

    51 Chapter 5: Disk Array Concept s About FastTrak S150 TX2plus FastTrak S 150 TX 2plus is a high perf ormance Seri al ATA/Ult ra ATA R AID controlle r card th at features concurre nt data channel operati on and onboard BIOS. The chan nels on the Fa stTrak S15 0 TX 2plus suppor t con current operation that allow s for overl apped I /O und er multi- [...]

  • Page 56

    FastTrak S150 TX2plus User Manual 52 Disk Arra y Terms Disk A rra y D escription A disk array is forme d from a g roup of tw o or mor e disk driv es tha t appear to th e system as a sing le drive. T he adv antage of an array is to pr ov ide better throughput perf ormance and/o r data faul t toleran ce. Better perfor mance is a ccompl ished by s har[...]

  • Page 57

    Chapter 5: Disk Array Conc epts 53 About RAID Levels Striping (RAID 0) Reads and w rites se ctors o f data i nterleav ed betw een multi ple drive s. When any disk memb er fails, it affects the ent ire array . Performan ce is better than a s ingle drive since the w orkload is balance d betw een the array mem bers. This array ty pe is f or high perf [...]

  • Page 58

    FastTrak S150 TX2plus User Manual 54 Mirroring (RAID 1) Writes dupli cate dat a on to a pair of drives w hile rea ds are pe rformed in paralle l. ATA RAID 1 is fault tolera nt be cause e ach drive o f a mirror ed pair is ins talled o n separate IDE channe ls. If o ne of the mirrored drives suf fers a mechan ical failur e (for example, spindl e fail[...]

  • Page 59

    Chapter 5: Disk Array Conc epts 55 Caution With some m odels of hard dr ives, i f the M aster hard driv e fail s, it may cause the Slav e hard dr ive to b e unr ecognized by the computer' s operating syste m. Where a R AID 1 (M irroring) ar ray exists on t he M aster/Slave pai r, this c ondition m ay cau se the operating system to freeze. Do N[...]

  • Page 60

    FastTrak S150 TX2plus User Manual 56 Striping / Mirroring (RA ID 0+1) A combinatio n of RAID 0 and RAID 1 array s. It can i ncrease perfor mance by reading and w riting data in paralle l while pr otectin g data w ith dupl ication . A minimum of four driv es are r equired. With a four-driv e dis k array, two pair s of driv es are stri ped. E ach pai[...]

  • Page 61

    57 Chapter 6: T roublesh ooting & Tip s This se ction is u sed to a ssist w ith troubleshooti ng conf licts and Fa stTrak S1 50 TX2plus i nstallatio n proble ms. Also refer t o the READ ME .TXT file on the FastTrak S 150 TX 2plus driv er and ut ility diskette for more re cent i nformati on as well as th e PromiseO nline serv ices listed in Appe[...]

  • Page 62

    FastTrak S150 TX2plus User Manual 58 Syst em CMOS Issues Set Motherboard C MOS Boot seque nce to boot t o FastTr ak S150 TX2p lus On some M otherboard BIO S, it is necessary to set the Boot sequence to SCSI, A:, C: sinc e the Promise card i s identified as a SCSI card. Motherboard CMOS di splay s C: or D: driv e failure during startup See the Driv [...]

  • Page 63

    Chapter 6: Troubleshooti ng & Tip s 59 Drive-Related Errors Critical Array Status Error Reported duri ng Boot If a criti cal status error me ssag e appears on the F astTrak S 150 T X2plus BIO S startup scree n for a mirrore d array (see below ), there i s a dri ve in the array that has failed or is not r espond ing. FastT rak S 150 TX 2plus w i[...]

  • Page 64

    FastTrak S150 TX2plus User Manual 60 Unable to Partition or Forma t Array This co ndition may occur w hen the Reserv e Sector of one o f the dr ives h as become corru pt or bad . Remo ving the R eserve S ector w ill remedy any i ssue related dir ectly to a B ad Re serv e Sector. Warning Before removin g the Res erve Sector of the dr ive(s), b ackup[...]

  • Page 65

    Chapter 6: Troubleshooti ng & Tip s 61 Array Constantly Goes Into Critical or Offlin e Mode Duri ng Reboot See Unable t o Partitio n or For mat array , abov e. Cannot Rebuild Mirrored (R A ID 1) Array See Unable t o Partitio n or For mat array , abov e. Fatal Errors or Data Corruption A re Constantly Reported When Rea ding or Writing to Drive A[...]

  • Page 66

    FastTrak S150 TX2plus User Manual 62 Operating Sy stem- Related Issues Different driv e lett ering under Window s NT This may ha ppen w hen using a SCSI car d in additi on to the Promise card. Windows NT does not neces sarily lo ad the dr iver for t he boo t device co ntroller first. T his result s in a driv e that in M S-DOS is t he C: driv e bei [...]

  • Page 67

    Chapter 6: Troubleshooti ng & Tip s 63 “No Hard Dr ives Fou nd” Message A ppears During C D-R OM Install of Windows NT, 2000, or XP The F6 key w as not pressed a t the appro priate ti me. Rebo ot the sy stem , and press the F6 key w hen the me ssage “Set up is inspec ting y our comput er’s hardware co nfigurati on…” appears in Wi nd[...]

  • Page 68

    FastTrak S150 TX2plus User Manual 64 Performance Tips Here are so me tips that may o ptimize perf ormanc e in a RAID 0 str iped array . If you are usin g an aud io/vid eo-editi ng card, we also r ecom mend review ing your card’s docu mentati on for ad diti onal infor mation. Use FastTrak S150 TX2 plus as D: or ot her non-bo otable driv e in a Str[...]

  • Page 69

    Chapter 6: Troubleshooti ng & Tip s 65 Change Setting of PCI Bus Utilization Certain bran ds of v ideo captur e car ds can produce a glit ch on play b ack of .AVI files. A sett ing of Le ss for PC I Bus ut ilization r educe s the ti me w hich FastT rak S150 TX 2plus occupie s on the PCI bus and frees th at time for use by other PC I devices an [...]

  • Page 70

    FastTrak S150 TX2plus User Manual 66[...]

  • Page 71

    67 Appendix A: Freque ntl y Asked Questio ns This se ction l ists fre quently a sked quest io ns involv ing pre-in stallati on, drive issues, in stallat ion, and post-i nstallati on. Pre-Installation (Speed, Dev ice Types, C apaci ty, Cablin g) Q: What kind of hard driv es can I use f or a FastT rak S150 TX 2plus array ? A: You can u se any Seria l[...]

  • Page 72

    FastTrak S150 TX2plus User Manual 68 Q: How does the Fas tTrak S15 0 TX 2plus RAID c ontroller provi de storag e and/or data prot ect ion with t heir arrays? A: FastTrak S 150 TX 2plus imp lement s three d ifferent ty pes o f R AID levels as follows: RAID 0 (Stripe) For capacity – The Fa stTr ak S150 T X2plus arr ay w ill be as b ig as the sm all[...]

  • Page 73

    Appendix A: FAQs 69 Drive Is sues Q: Can I add a drive to a FastT rak S150 TX 2plus RAID array via hot- sw ap and dynamical ly adj ust the array siz e/configura tion? A: No. The FastT rak S150 TX 2plus sys tem does n ot supp ort dy namically adjustable RA ID siz e/conf iguration s. Q: Do the HDDs on t he FastTrak S150 TX 2plus have to b e the same [...]

  • Page 74

    FastTrak S150 TX2plus User Manual 70 Q: What sy stem BIOS setup setti ngs do I use for t he drives o n t he FastTr ak S150 TX 2plus contr oller? A: None. The dr ives o n the Fa stTrak S1 50 TX 2plus contro ller ar e support ed by the FastTr ak S150 T X2plus BI OS and/or OS drivers, not by your sy stem B IOS. Q: How do I partition/ format my FastTra[...]

  • Page 75

    Appendix A: FAQs 71 Installation Issues (Capacity, Boot ing) Q: Why are some drive s recogniz ed by the FastT rak S150 T X2plus Arr ay Setup utilitie s w ith only parti al capa city? A: Some hard driv es shi p with a j umper that reduce s the ad dressabl e capa city of the drive t o preven t proble ms with old er syst ems th at don’t support larg[...]

  • Page 76

    FastTrak S150 TX2plus User Manual 72[...]

  • Page 77

    73 Appendix B: T echnical Suppor t Promise Tech nical Su pport pr ovides several su pport opt ions for Promise u sers to access informat ion and updates. W e enc ourage y ou to use one of our electronic servic es, whic h provide pr oduct i nfor mation updat es for t he mos t efficient servi ce and support. If you decid e to co ntact u s, please hav[...]

  • Page 78

    FastTrak S150 TX2plus User Manual 74 Pacific Rim Sale s Office E-mail Support support@pro mise.com .tw Fax T echnical Suppor t +886-3-578- 2390 Attention: Tec hnical S upport Phone Techni cal Supp ort +886-3-578- 2395 (Ex t. 8870) 9:00-6:00p m Taiw an Time If you w ish to write us for support: Promise Tech nology , Inc. Attn: Technic al Support 2F,[...]

  • Page 79

    Appendix B: Technica l Suppor t 75 Limited Warranty Promise Tech nology, In c. (“Promi se”) w arrants that for Three (3) y ears fro m the time of t he delivery of the pr oduct t o the ori ginal end u ser: a) the produ ct will c onform t o Promis e’s spec ificati ons; b) the produ ct will be free fro m defect s in materi al and w orkma nship u[...]

  • Page 80

    FastTrak S150 TX2plus User Manual 76 No other do cument, sta tement or represe ntation may be r elie d on to v ary the terms of thi s limit ed warranty . Promise’s s ole res ponsibility w ith respect t o any pr oduct i s to do one of the following at its ow n discr etio n: a) replace the pr oduct w ith a conf orming un it of the same or sup erior[...]

  • Page 81

    Appendix B: Technica l Suppor t 77 Returning Pr oduct for Repair If you susp ect a pro duct i s not w orking pro perly, or if you hav e any qu estion s about your pro duct, conta ct ou r Techni cal Suppor t Staff thro ugh on e of our Technical Serv ice s, making sure to pr ovide the f ollow ing info rmation: • Product model and ser ial nu mber (r[...]

  • Page 82

    FastTrak S150 TX2plus User Manual 78[...]