Raritan Engineering MCCAT18 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Raritan Engineering MCCAT18. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Raritan Engineering MCCAT18 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Raritan Engineering MCCAT18 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Raritan Engineering MCCAT18 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Raritan Engineering MCCAT18
- nom du fabricant et année de fabrication Raritan Engineering MCCAT18
- instructions d'utilisation, de réglage et d’entretien de l'équipement Raritan Engineering MCCAT18
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Raritan Engineering MCCAT18 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Raritan Engineering MCCAT18 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Raritan Engineering en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Raritan Engineering MCCAT18, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Raritan Engineering MCCAT18, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Raritan Engineering MCCAT18. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    MasterConsole CAT MCCAT18/MCCAT116 User Guide Release 1.1   Copyright  ©  2007  Raritan,  Inc.  MCCAT ‐ 0B ‐ E  December  2007  255 ‐ 20 ‐ 0002 ‐ 00 [...]

  • Page 2

    This  document  contains  proprietary  in formation  that  is  protected  by  copyright.  All  rights  reserved.  No  part  of  this  document  may  be  photocopied,  reproduced,  or  translated  into  another  language  without  express  prior  written  co[...]

  • Page 3

    Power Safety Guidelines To  avoid  potentially  fatal  shock  hazard  and  possible  damage  to  Raritan  equipment:  • Do  not  use  a  2 ‐ wire  power  cord  in  any  produc t  configuration.  • Test  AC  outlets  at  your  co mputer  and  monitor  [...]

  • Page 4

    iv Contents Chapter 1 Introduction 1 Product  Overview ....................................................................................................................... .............. 1 Product  Photos ......................................................................................................................... ..............[...]

  • Page 5

    Contents v Accessing  Active  Channels  Only .......................................................................................................... 22 The  Security  Feature ............................................................................................................................... 23 Activating  the  Sec[...]

  • Page 6

    Contents vi STEP  2:  Connect  the  Second ‐ Tier  MasterConsole  II  Units...................................................... 50 STEP  3:  Specify  the  Type  of  the  Connected  Second ‐ Tier  Device  in  the  OSD ....................... 50 Appendix D Troubleshooting 51 Index 53[...]

  • Page 7

    1 Congratulations  on  purchasing  a  Raritan  MasterConsole  CAT  KVM  (keyboard/video/mouse)  switch.  This  User  Gui de  explains  how  to  use  these  KVM  switches  to  access  and  control  multiple  computers  (or  servers).  In This Chapter Product  Over[...]

  • Page 8

    Product Features 2 Model:  MCCAT116  (Front  and  Rear  Vie w)    Product Features • One  user  can  control  up  to  16  computers  per  unit.  The  number  of  computers  that  can  be  controlled  varies  depending  on  the  model  purchased:   M[...]

  • Page 9

    Chapter 1: Introduction 3 • A  maximum  of  256  computers  can  be  controlled  in  a  two ‐ tier  cascaded  MCCAT  system  • The  unit  interconnects  with  each  computer  via  the  standard  Cat5  UTP  cables  • The  units  can  be  cascaded  to[...]

  • Page 10

    4 This  chapter  addresse s  only  the  basic  connections  for  setting  up  an  MCCAT  system  and  basic  operations  fo r  interacting  with  the  computers  being  connected  to  the  system.  For  adva nced  hardware  installation  or  OSD  operati[...]

  • Page 11

    Chapter 2: Quick Start 5 p  SCAN  button  Toggles  Auto Scan  on/off.  When  the  AutoSca n  function  is  on,  the  system  automatically  cycles  through  all  channels  until  the  function  is  turned  off.  q  Channel  buttons  These  buttons  enable  [...]

  • Page 12

    Connecting Computers 6 r  Admin  port  Connects  to  a  computer  via  a  serial  cable  for  upgradin g  the  MCCAT ʹ s  firmware.  s  HD15  video  port  Connects  to  a  monitor  for  displaying  the  MCCAT  OSD  and  the  video  of  the  access[...]

  • Page 13

    Chapter 2: Quick Start 7  Connect  the  HD15  video  connector  of  the  CIM  to  the  HD15  vi deo  port  of  the  computer.   If  the  CIM  is  a  USB  CIM:   Connect  the  USB  connector  of  the  CIM  to  one  of  the  USB  ports ?[...]

  • Page 14

    Connecting Computers 8 3. Use  a  Cat5  UTP  cable  to  connect  from  one  of  the  channels  ports  of  the  MCCAT  to  the  RJ45  port  of  the  CIM  being  connected  to  the  computer.   4. Repeat  Steps  2  to  3  if  you  want  to ?[...]

  • Page 15

    Chapter 2: Quick Start 9 6. Connect  one  end  of  the  MCCAT ʹ s  power  cord  to  it s  power  jack  and  the  other  end  to  the  appropriate  power  outlet.   7. Power  on  the  monitor,  connected  computer(s)  and  the  MCCAT  un it.  Selecting a[...]

  • Page 16

    Selecting a Channe l 10 Note:  The  front  panel  o peration  becomes  invalid  if  the  OSD  remains  displaye d  on  the  screen.  Therefore,  mak e  sure  the  OSD  is  NOT  onscreen  when  operating  with  the  front  panel  buttons.  OSD Operation 1. Pres[...]

  • Page 17

    Chapter 2: Quick Start 11 Now  you  can  control  the  computer  with  the  keyboard  and  mouse  attached  to  the  MCCAT  unit.  Warning!!  MCCAT  does  not  support  real ‐ time  chann el  detecti on  when  channel  ch anges  occ ur.  Therefore,  if  you [...]

  • Page 18

    Changing Channel Names 12 2. Press  F3  to  go  to  the  Edi t  Names  and  Scan  Rate  menu.   3. Press  the  arrow  keys  ( Ï ,  Ð ,  Í ,  Î ),  Tab  or  Shift+T ab  to  select  the  desired  chan nel  name.  The  selected  character  b links, ?[...]

  • Page 19

    13 The  product  provides  a  simple  OSD  us er  interface  fo r  both  of  the  channel  selection  and  system  configuration.  In  ad dition,  the  OSD  shows  information  relevant  to  the  MCCAT  unit  or  the  ch annel  being  accessed.  In Th[...]

  • Page 20

    Frequently Used Keys 14 q  Message  bar,  which  shows  the  options  or  keys  that  are  applicable  to  the  se lected  field,  or  shows  prompt  messages  for  the  act ion  bein g  performed  Frequently Used Keys The  following  keys  are  frequently  us[...]

  • Page 21

    Chapter 3: Introduction to the On-Screen Display (OSD) 15 Introduction to the Selection Menu The  Selection  Menu ,  showing  all  channe ls  of  the  system,  allows  you  to  access  channels.  Besides,  it  displays  the  scan  time  setting  for ʺ Individual  scan  mode[...]

  • Page 22

    Introduction to the Selection Menu 16 Field Meaning Description Name  Name  of  the  device  or  computer  connected  to  the  channel  If  there  is  any  computer  or  device  connected  to  the  channel,  the  default  name  is  PC<XXXX>,  where  <XXXX&g[...]

  • Page 23

    17 In  this  chapter,  you  will  learn  more  about  the  OSD  or  front  panel  operations  for  advanced  features,  such  as  updating  the  channel  status,  setting  up  the  security  feature,  etc.  If  your  MCCAT  is  a  two ‐ tier  [...]

  • Page 24

    Toggling the Channel Sorting 18 2. If  the  current  OSD  menu  is  not  the  Selection  Menu ,  press  F2  to  have  the  Selection  Menu  displayed.   3. Press  F12  to  toggle  the  sorting.   TIP:  When  the  channels  are  sorted  by  ch annel ?[...]

  • Page 25

    Chapter 4: Advanced Operation and System Configuration 19 Cycling Through Channels Instead  of  manu ally  selecting  the  desired  channel  to  view  its  video,  you  can  activate  the  AutoScan  function  to  make  the  MCCAT  sy stem  automaticall y  display  the  video[...]

  • Page 26

    Cycling Through Channels 20 Turn  off  AutoScan  Press  the  SCAN  button  so  the  LED  light  is  off.  The  system  will  stop  at  the  last  scanned  channel.  Cycling Through Active Channels Only When  AutoScan  is  on,  the  system  cycles  through  all[...]

  • Page 27

    Chapter 4: Advanced Operation and System Configuration 21 Turn  off  AutoScan  Activate  the  OSD  again  and  press  Alt+F6 .  Cycling Through Active Channels Only You  can  choose  to  skip  inactive  channels  through  the  OSD  after  the  AutoScan  function  is  act iva[...]

  • Page 28

    Refreshing the Channel Status 22 Refreshing the Channel Status From  the  OSD  or  LED  status,  you  can  tell  which  channel  is  connected  to  a  powered  device  and  which  is  not.  However,  MCCAT  does  not  support  real ‐ time  channel  detection.  [...]

  • Page 29

    Chapter 4: Advanced Operation and System Configuration 23 The Security Feature You  can  prevent  unauthorized  acce ss  to  the  system  and  the  attached  computers  by  activating  the  security  feature.  When  the  security  fe ature  is  ON,  the  system  will  ent[...]

  • Page 30

    The Security Feature 24 Accessing the System in the Security Mode After  the  system  or  the  MCCAT  unit  enters  the  security  mode,  a  messa ge  “Security  Mode  Protected”appears  on  the  screen.  Do  the  following  to  access  the  system:  1. Press  any [...]

  • Page 31

    Chapter 4: Advanced Operation and System Configuration 25 3. Type  raritan  and  press  Enter .  Note  that  the  password  is  ca se  sensitive.  The  Administration  Menu  appear s.   4. Press  Tab  or  Shift+T ab  to  highlight  the  field  of  which  you  want ?[...]

  • Page 32

    System Configuration 26 3. Type  the  Admin  password  (def ault:  raritan )  and  press  Enter .  Note  that  the  password  is  ca se  sensitive.  The  Administration  Menu  appears.   4. Press  Tab  to  highlight  the  Language  Mode  field.  There  are [...]

  • Page 33

    Chapter 4: Advanced Operation and System Configuration 27 2. Press  Ï  or  Ð  to  change  the  value  or  switch  between  options  of  the  selected  field.  Exception:  You  need  to  ty pe  a  letter  or  sym bol  in  the  Device  field  to  change [...]

  • Page 34

    System Configuration 28 Mode  Global,  Individual  Determines  which  scan  mode  is  applied  once  the  AutoScan  function  is  act ivated.  There  are  two  scan  modes:  Global  and  In dividual .  • Global  scan  mode:  The  scan  time  for  each  ch[...]

  • Page 35

    Chapter 4: Advanced Operation and System Configuration 29 Green  Mode  On,  Off  Toggles  the  power ‐ sa ving  function  on  or  off.  If  setting  the  mod e  to  On ,  the  MCCAT  unit  will  enter  the  power ‐ saving  mode  af ter  no  keyboard/mouse  activ[...]

  • Page 36

    Accessing the Help Menu 30 4. Type  numeric  digits  to  change  the  scan  time.  The  scan  time  is  measured  in  seconds.  5. Press  Esc  to  quit  the  curren t  menu.  6. The  message  “Save  the  ch anges  [Y/N]”  appears  on  the  message  b[...]

  • Page 37

    Chapter 4: Advanced Operation and System Configuration 31 Function Key Description F4  Displays  the  Configuration  Menu .  F5  Displays  the  Administration  Menu .  F6  Turns  on  the  AutoScan  function.  Alt+F6  Turns  off  the  AutoScan  function.  F7  Turns  on  the ?[...]

  • Page 38

    32 You  can  cascade  various  MCCAT  units  to  organize  a  two ‐ tier  KVM  switch  system  and  expand  the  number  of  availabl e  channels  accordingly.  A  mix  of  different  MCCAT  models  is  permitted.  If  the  two ‐ tier  system  com[...]

  • Page 39

    Chapter 5: Two-Tier System 33 q  First ‐ tier  MCCAT  unit  r  Keyboard,  mous e  and  monitor  (attached  to  the  first ‐ tier  unit  only)  Setting Up a Two-Tier System Basically,  there  are  five  major  steps  to  set  up  a  two ‐ tier  system:   STEP ?[...]

  • Page 40

    Settin g Up a Two-Ti er System 34 STEP 2: Connect the Second-Tier MCCAT Unit Now  you  need  to  connect  the  second ‐ tier  MCCAT  units  to  the  first ‐ tier  MCCAT  unit.  A  mix  of  different  MCCAT  models  is  permitted  in  such  a  system.  For  example,[...]

  • Page 41

    Chapter 5: Two-Tier System 35 3. Connect  one  end  of  the  Cat5  UTP  cable  to  the  RJ45  port  of  the  CIM  being  attached  to  the  second ‐ tier  MCCAT  unit;  connect  the  other  end  of  the  cable  to  one  of  the  channel  ports ?[...]

  • Page 42

    Settin g Up a Two-Ti er System 36 STEP 3: Connect the Keyboard, Mouse and Monitor to the First-Tier Device Connect  a  keyboard,  mouse  and  monitor  to  the  first ‐ tie r  MCCAT  unit.  For  details,  refer  to  Step  5  in  Connecting  Computers  (on  page  6).  STEP 4: Spec[...]

  • Page 43

    Chapter 5: Two-Tier System 37 4. The  characters  or  dots  (see  the  figure  below),  from  left  to  right,  represent  channel  numbers  1,  2,  3,  and  so  on  of  the  first ‐ tier  unit.  If  the  first ‐ tier  unit  contains  16  channels,  [...]

  • Page 44

    Accessing the Second-Tier Channels 38 STEP 5: Connect Computers to the MCCAT System You  can  connect  computers  to  avai lable  channel  ports  of  any  MCCAT  units  in  the  two ‐ tier  system,  including  those  of  the  first ‐ tier  and  second ‐ tier  MCCAT  units[...]

  • Page 45

    Chapter 5: Two-Tier System 39  Press  Page  Down  or  Page  Up  until  you  see  the  page  where  the  desired  second ‐ tier  channel  is  available .  Note:  A  second ‐ tier  channel  is  always  shown  with  two  channel  numbers:  the  first  o[...]

  • Page 46

    40 You  can  upgrade  MCCAT’s  firmware  to  benefit  from  the  latest  enhancements  and  features  whenever  new  MCCAT  firmware  is  released  on  Raritan’s  website.  The  upgrade  process  m ainly  incorporates  four  steps:  • STEP  1:  Downlo[...]

  • Page 47

    Chapter 6: Firmware Upgrade 41 STEP 2: Connect the MC CAT Unit to the Co mputer Running the Upgrade Utility 1. Prepare  one  DB9  male ‐ to ‐ female  serial  (RS ‐ 232)  cable.  Note:  If  you  don ʹ t  have  this  cable,  contact  Raritan  technical  support  for  details.  2. Conn[...]

  • Page 48

    STEP 3: Launch the Upgrade Ut ility 42 STEP 3: Launch the Upgrade Utility The  upgrade  util ity  for  MCCAT  is  the  same  one  fo r  Raritan ʹ s  Paragon  products,  that  is,  the  ParagonUpdate  utility.  However ,  the  ParagonUpdate  util ity  which  is  implemented [...]

  • Page 49

    Chapter 6: Firmware Upgrade 43 d. Click  the  Port  field  and  type  the  appropriate  number  of  the  serial  port.  For  example,  if  the  MCCAT  un it  connects  to  the  computer  via  COM  1 ,  type  1 .  e. Ensure  <Def ault  No  Encryption> [...]

  • Page 50

    STEP 4: Power Cycle the Upgraded MCCAT Unit 44 7. Click  Yes  when  the  follow ing  message  box  appea rs.   8. A  progress  indicator  is  sho wn  on  the  bottom  of  the  dialog,  displaying  the  upgrade  status.  The  upgrade  may  last  for  several  m[...]

  • Page 51

    45 In This Chapter Measurement .................................................................................................... 45  Supported  Re solutions .................................................................................... 45  Measurement MCCAT18  (8 ‐ channel  model)  1U  rackmountable  Dimension: ?[...]

  • Page 52

    46 Field or Function Factory Default Setting Administration  password  raritan  (note  the  password  is  case  sensitive)  AutoScan  OFF  AutoScan  mode  Global  AutoSkip  OFF  Scan  time  per  channel  in  the  Individual  scan  mode  5  seconds  Device  “.” ?[...]

  • Page 53

    47 You  can  connect  other  Raritan  products  to  the  MCCAT  unit,  such  as  MasterConsole  II,  which  can  work  as  the  second  t ier,  or  P2CIM ‐ SER,  which  enables  the  connection  of  an  ASC II  serial  device  to  the  MCC AT [...]

  • Page 54

    Compatible CIMs 48 Connecting a Serial Devi ce via the Serial CIM To  connect  an  ASCII  serial  device,  LAN/WAN  component  or  a  computer  through  a  serial  port  (RS ‐ 232)  to  the  MCCAT  system,  use  on e  of  Raritan ʹ s  serial  CIMs:  P2CIM ‐ SER  o[...]

  • Page 55

    Appendix C: Compatib ility with Other Raritan Products 49 Installing a Serial CIM Take  these  steps  to  attach  a  serial  CIM  to  the  serial  por t  of  a  serial  device  or  computer  and  to  your  MCCAT  sy stem.  1. Connect  the  CIM  to  a  serial  por[...]

  • Page 56

    Compatibil ity with Maste rConsole II 50 3. The  rightmost  LED  on  the  front  panel  is  lit,  indicating  the  device  is  now  programmed  as  a  second ‐ tier  device.  4. Repeat  Steps  1  to  3  if  more  MasterConsole  II  units  are  to  be  [...]

  • Page 57

    51 Problem Solution No  power  • Check  the  power  cord.  • Make  sure  the  power  switch  is  turned  ON.  • Check  the  cable  connection  from  the  computer  to  MCCAT.  No  video  display  for  one  or  all  computers  • Check  video  c[...]

  • Page 58

    Compatibil ity with Maste rConsole II 52 Problem Solution After  a  period  of  trouble ‐ free  operatio n,  the  keyboard  attached  to  MCCAT  locks  (unable  to  input  keystrokes)  when  a  parti cular  co mputer  is  selected,  but  works  normally  when  other [...]

  • Page 59

    53 A A  Glance  at  the  Product  •  4  Accessing  Active  Channels  Only  •  22  Accessing  the  Help  Menu  •  30  Accessing  the  Second ‐ Tier  Channels  •  38  Accessing  the  System  in  the  Security  Mo de  •  24  Activating [...]

  • Page 60

    Index 54 Connect the Keyboard, Mouse and Monitor to the First-Tier Device • 36 Launch the Upgrade Utility • 42 Specify the Type of the Connected Second-Tier Device in the OSD • 50 STEP  4  Power Cycle the Upgraded MCCAT Unit • 44 Specify the Type of the Connected Second-Tier Device in the OSD • 36, 50 STEP  5  Connect Computer[...]

  • Page 61

     ¾ U.S./Canada/Latin America Monday ‐ Friday  8  a.m. ‐ 8  p.m.  ET  Phone:  800 ‐ 724 ‐ 8090  or  732 ‐ 764 ‐ 8886  For  CommandCenter  NOC:  Press  6,  then  Press  1  For  CommandCenter  Secure  Gateway:  Press  6,  then  Press  2  Fax[...]