Siemens HIPATH 2000 manuel d'utilisation

HiPath 2000 HiPath 3000 HiPath 5000 optiPoint 410 advance Operating Instructions[...]

Before You Begin 2 Bef ore Y ou Beg in These oper ating instr uctions describe the optiP oint 41 0 ad vance telephone on your HiP ath 20 00 and HiPath 300 0 / 5000. The y describe all functions you can use fr om your telephone. Y ou may find that some func- tions you w ish to use are not a vailable on y our telephone. This may be due to one of the [...]

Before You Begin 3 Marks The de vice conforms to the EU guideline 1 999/5/E G, as at tested by the CE mark. This de vice has been manufact ured in accor dance with our certified environ- mental management sy stem (ISO 1 40 0 1). This pr ocess ensures that energ y consumption and the use of primary ra w materials are k ept to a minimum, thus reducin[...]

Contents 4 Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Basic operating instructions . . . . [...]

Contents 5 Using Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Storing a Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Answering a Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Checking and Cancel ing a Saved Callba[...]

Contents 6 Conducting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Ending a Conference (Initiator Only) . . . . . . . . . . . . . . . . . . . . . . . . 56 Activating Tone Dialing/DTMF Suffix-Dialing . . . . . . . . . . . . . . . . . . 57 Recording Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Contents 7 Using Another Telephone Like your Own for an Ext ended Period of Time (Mobility). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Fax Details and Message on Answering Machine . . . . . . . . . . . . . . . . 86 Resetting Services and Functions (System-Wide Cancellation for a Telephone) . . . . . . . . [...]

Contents 8 Testing the Telephone . . . . . . . . . . . . . . . . . . . . . . . . 110 Testing the Telephone Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Checking the Key Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Special Functions in the LA N (PC Network) . . . . . 111 Leaving a Hunt Group/Gro[...]

Basic operating instructions 9 Basic oper ating instruct ions optiP o int 41 0 adv ance control panel Ba cklight gr aphics display , 4 lines with 24 char s Ke ys f or telephone set tings Microphone f or speak erphone mode Speaker f or open listening and ring tones Ke y f or confirming a function Ke ys f or scrolling to functions Handset Key f i el [...]

Step by Step Basic operating instructions 10 How to Use these Operating Instr uc- tio ns Y ou will find a graphic repre sentation of the steps in log- ical sequence in the lef t column. Below is an explana- tion of the s ymbols: n Lif t the handset (of f-hook). t Replace the handset (on-hook). s Conduct a call. o Enter a telephone number or code. d[...]

Basic operating instructions 11 Step by Step Displays T wo-line displa y Line 1 displa ys sit uation-specific prompts or confirma- tion messages. Line 2 display s functions that you can select b y pressing : . The s ymbol “>” on the right of this line indicates that additional options are a v ailable; y ou can scroll to these using < >[...]

Step by Step Basic operating instructions 12 Accessing Functions ... Interactively Y ou can select some functions while the telephone is idle , for example: > : Use < > to scr oll to a function and press : to ex ecute it. Y ou can select other functions directly depending on the si tuation . Example: you call a number , but the line is bus[...]

Basic operating instructions 13 Step by Step Funct ions Y ou Can Use Basic and Enhanced Functions Y ou can use all basic an d enhanced communications platf orm functions that appear interactively on the screen, in the Pr ogram/Service menu, and when you press function k eys. Additional T eam and Executiv e/Secr etary Fun cti ons Æ P age 1 02f. T o[...]

Step by Step Basic operating instructions 14 Self Labelling Key -F unktion If an optiP oint self labelling ke y module is connected to your telephone, y ou do not need to label your ke y mod- ule's progra mmable function ke ys manually A detailed description of the cor responding options is pro vided in the optiP oint 420 Operating Manual. Usi[...]

Making Calls – B asic Functions 15 Step by Step Making Calls – Basic Funct ions Answering Calls Special default rin g signaling is set f or your telephone: • When you receive an internal call, your telephone rings once ev ery f our seconds (single-tone se- quence). • When you receive an e x ternal call, y our telephone rings twice in rapid [...]

Step by Step Making Calls – Basi c Function s 16 Ending the call: Pr ess the ke y . The LED goes out. or Pr ess the ke y . Notes on speak erphone mode: • T ell the other part y that y ou are using speakerphone mode. • T he speakerphone w orks bests at a low receiving volume. • T he ideal distance between the user and the tele- phone set in [...]

Making Calls – B asic Functions 17 Step by Step Open Listening in the Room During a Call Y ou can let other people in the room join in on the call. Let the ot her part y kno w that y ou hav e t urned on the speaker . Precondition: Y ou are conducting a call with the hand- set. Activ ating ring transfer: Pr ess the ke y . The LED lights up. Deacti[...]

Step by Step Making Calls – Basi c Function s 18 The called party does not answ er or is busy: Pr ess the ke y . The LED goes out. Ending the call t Replace the handset. or Pr ess the ke y . Redialing a Number The last three e xternal telephone numbers dialed are stored automatically . Y ou can redial them simply b y pressing a k ey . The station[...]

Making Calls – B asic Functions 19 Step by Step T urning the Microphone On and Off T o prev ent the other party from listening in while y ou consult with someone in your of fice, you can tempor ar- ily switc h of f the handset microphone or the handsfree microphone. Y ou can also switch on the handsfree mi- crophone to answ er an announcement via[...]

Step by Step Making Calls – Basi c Function s 20 Calling a S econd P arty (Consultat ion Hold) Y ou can call a second party while engaged in a call. The first party is placed on hold. : : Confirm. o Call the second party . Return t o the first party: : Confirm. or : or qd Pr ess the ke y . The LED lights up. Enter the code. The LED goes out. S wi[...]

Making Calls – B asic Functions 21 Step by Step T ransferring a Call If the person y ou are speaking to wants to talk to another colleague of your s, you can tr ansf er the call that colleague. : : Confirm. o Enter the number of the party to which y ou want to transf er the call. s Announce the call, if necessary . t Replace the handset. or > [...]

Step by Step Making Calls – Basi c Function s 22 Call Forwar ding Using V ariable Call Forwarding Y ou can immediately forw ard internal or exter nal calls to dif fer ent internal or external telephones (destinations). (External destinations req uire special configuration in the sy stem.) > : Select and confirm. or qe Enter the code. : Select [...]

Making Calls – B asic Functions 23 Step by Step Using Call Forwarding No Reply (CFNR) Calls that are not answ ered af ter three rings (=def ault, can be adjusted by service personnel) or that are r e- ceived while another call is ongoing can be automatical- ly f orw arded to a specified telephone. Pr ess the ke y . The LED lights up. > : Selec[...]

Step by Step Making Calls – Basi c Function s 24 Call Forwar ding in the Carrier Network and Forwarding Multiple Subscriber Num- bers (MSN) (Not for U.S.) If this function has been configur ed (contact your ser- vice personnel), y ou can forw ard calls to you r assigned multiple subscriber number (M SN) (DID number) direct- ly within the carrier [...]

Making Calls – B asic Functions 25 Step by Step Call Forwarding in the Ev ent of a T elephone Malfunction If this f eature is configur ed (ask the service personnel), you can define an internal or external call f orwar ding destination that becomes ef fectiv e when your tele- phone is not working. Pr ess the ke y . The LED lights up. > : Selec[...]

Step by Step Making Calls – Basi c Function s 26 Using Callbac k If a user is busy or is not answ ering, you can store an automatic callbac k. This f eature sa v es you from ha ving to mak e repeated at tempts to reac h the user . Y ou receive a callback, • When the other party is no longer busy • When the user who did not answ er has conduct[...]

Making Calls – B asic Functions 27 Step by Step Deleting a display ed entry: : Pr ess the "OK" dialog ke y to confirm your selection. Ending callback displa y: > : > : Select and confirm. or Pr ess the ke y . The LED goes out. or Pr ess the ke y . The LED goes out. Delete? US: Exit? UK: End? Progr am/ Ser vic e Speaker[...]

Step by Step Making Calls – Basi c Function s 28 Saving R epertor y Dialing Numbers on a Key Y ou can save freq uently-dialed station numbers on pro- grammable ke ys that are unassigned by def ault. External and internal station numbers, as well as func- tions/procedures (comprising se veral operat ing steps) can be stored on these ke ys Æ Pag e[...]

Making Calls – B asic Functions 29 Step by Step If you mak e a mistak e: > : Select and confirm. This deletes all digits entered. The s ystem telephone automatically recogniz es if you want to sa ve an internal or an e xternal station number . The options "Sa ve without LED" or "Sav e with LED" are only av ailable for inter[...]

Step by Step Making Calls – Basi c Function s 30 T e lephone Settings Adjusting the Ring V olume u or v Pr ess these ke ys while the phone is idle. : : Confirm. u or v T o raise or lo wer the v olume: Keep pres sing the ke ys until the desired v olume is set. : Sav e. Adjusting the Ring T one u or v Pr ess these ke ys while the phone is idle. : :[...]

Making Calls – B asic Functions 31 Step by Step Adjusting the display contrast The displa y has f our contrast levels that y ou can set ac- cording to your light conditions. u or v Pr ess one of the k ey s while the phone is idle. > : Select and confirm. u or v Change the displa y contrast (1 ... 4). P ress the k ey re- peatedly until the desi[...]

Step by Step Making Calls – Basi c Function s 32 Adjusting the Receiving V olume During a Call Y ou are engaged in a call. u or v T o raise or lo wer the v olume: Keep pres sing the ke ys until the desired v olume is set. u or v simultaneously Sav e. Adjusting the Display to a Comfort able Read- ing Angle Y ou can swivel the display unit. A d jus[...]

Making Calls – Convenience Functions 33 Step by Step Making Calls – Convenience Fun cti on s Answering Calls Accepting a Specific Call for Y our Colleague Y ou hear another telephone ring . Pr ess the ke y . The LED lights up. > : Select and confirm 1 . or qim Enter the code. The called station appears on the screen. If applicable If se ver [...]

Step by Step Making Calls – Conveni ence Functions 34 Rejecting Calls Y ou can reject calls whic h you do not wish to take. T he call is then signaled at another definable telephone (contact your service per sonnel). The telephone rings. T he caller is display ed. Pr ess the ke y . If a call cannot be rejected, y our telephone will continue to ri[...]

Making Calls – Convenience Functions 35 Step by Step Answ ering a Call With a Headset Precondition: Y our telephone rings. : Confirm. or If the "Headset" k ey has been configured Æ Page 63: Pr ess the ke y . The LED lights up. Ending the call: Pr ess the ke y . or If the "Headset" k ey has been configured Æ Page 63: Pr ess t[...]

Step by Step Making Calls – Conveni ence Functions 36 Answering Calls fr om the Entrance T elephone and Opening the Door If an entrance telephone has been progr ammed, you can use your telephone to speak to someone at the entrance telephone and to activate a door opener . If you ha ve the proper authorization (contact your ser- vice personnel), y[...]

Making Calls – Convenience Functions 37 Step by Step Opening the door with a code (at the doo r): o Af ter ringing the bell, enter the five-digit code (using t he ke ypad or a DTMF transmit ter). Depending on how the door opener has been programmed, a doorbell call sig- nal may or may not be f orwar ded. Activ ating the door opener: Pr ess the ke[...]

Step by Step Making Calls – Conveni ence Functions 38 Dialing/Making Calls En-Bloc S ending / Corr ecting Numbers If this f eature is configur ed (contact your service per- sonnel), a connection is not at tempted immediately when a station number is entered. T his means that you can correct the number if necessary . The station number is only dia[...]

Making Calls – Convenience Functions 39 Step by Step Using a Caller List If you ar e unable to accept an external or internal call, the call at tempt is stored in the caller list. Y ou can store answer ed calls either manually (both in- ternal and ex ternal calls) or automatically (e xternal calls only; contact your service per sonnel f or detail[...]

Step by Step Making Calls – Conveni ence Functions 40 Displaying the Call Time and A dditional Call Infor- mation Precondit ion: Y ou hav e retriev ed the caller list and the selected call is displa yed (blac k squar e at the beginning of line). > : Select and confirm. Inf ormation about caller name, call number and call time will be displa ye[...]

Making Calls – Convenience Functions 41 Step by Step Speed-dial Using Station and S yst em Speed-Dial Numbers Precondition: Y ou hav e stored station speed-dial num- bers Æ P age 41 or your s ervice personnel has stor ed sy stem speed-dial numbers. Pr ess the ke y . The LED lights up. > : Confirm 1 . or qk Enter the code. o Enter a speed-dial[...]

Step by Step Making Calls – Conveni ence Functions 42 : : Confirm. or If you mak e a mistake: > : Select and confirm. This delet es all entered digits. : : Confirm. or > : > : Select and confirm. or > : Select and confirm. or > : > : Select and confirm. US : S ave? UK : S ave e ntr y? Previo us? US: Next? UK: Next entry? US: Cha[...]

Making Calls – Convenience Functions 43 Step by Step Dialing a Number From the Internal Directory The internal di rectory contains all station numbers and sy stem speed-dial numbers assigned to a name. Con- tact your service per sonnel to find out if one w as con- figured f or your s ystem. Precondition: Names ha ve been assigned to the sta- tion[...]

Step by Step Making Calls – Conveni ence Functions 44 If applicable > : Select and confirm eac h let ter to be deleted. T he last let ter entered is deleted. If all let ters ar e deleted, the first entry in the directory will be displa yed again. If applicable > : Select and confirm. All entered let ters are deleted, and the first entry in [...]

Making Calls – Convenience Functions 45 Step by Step Dialing from the T elephone Database (LD A P) If configured (as k your service per sonnel), you can searc h f or directory data in the LD AP database and dial the number of any subscriber you f ind there. Precondition: T he LD AP search f eature has been con- figured in the s y stem. n Lif t th[...]

Step by Step Making Calls – Conveni ence Functions 46 : Confirm. The name is searc hed f or . This ma y take a f ew seconds. The result is displayed: If only one name is f ound, it is display ed. : Confirm. If sev eral names are f ound (max. 50), the first three names will be listed and display ed (list display Æ Pag e 1 1 ) . u or v Scroll to t[...]

Making Calls – Convenience Functions 47 Step by Step Using Mailbo x es If you ha ve programmed the "Mailbo x" key Æ Pa ge 6 3 , the associated LED lights up when messages ha ve ar- rived f or you. If y our telephone is connected to a v oice mail sy stem, the "Mailbox" ke y will also light up to aler t you to an y messages tha[...]

Step by Step Making Calls – Conveni ence Functions 48 T alking to Y our Colleague with Discreet Calling If this function has been configur ed (ask y our service personnel), y ou can join an ongoing call conducted by an internal user at a s y stem telephone with display . Y ou can listen in unnoticed and speak to the inter nal user without being o[...]

Making Calls – Convenience Functions 49 Step by Step Assigning a Station Number (Not for U.S.) If this function has been configured (contact y our ser- vice personnel), y ou can selectively assign a specific number (DID number) to your telephone bef ore making an external cal l. The assigned number then appear s on the called part y’ s display [...]

Step by Step Making Calls – Conveni ence Functions 50 Dialing aid from y our telephone for another tel e- phone: Pr ess the ke y . The LED lights up. > : Select and confirm. or qjk Enter the code. o Enter the internal station number ("Dial f or:"). o Enter the number you wish to dial. Progr am/ Ser vic e * 67=Associated dial?[...]

Making Calls – Convenience Functions 51 Step by Step During a Call Using Call W ait ing Callers can still r each you while y ou are engaged in an- other call. A signal alerts you to the w aiting call. Y ou can either ignore or accept the waiting call. When you accept the waiting call, y ou can either end the first call or place it on hold and r e[...]

Step by Step Making Calls – Conveni ence Functions 52 Pr eventing and Allowing Call W ait ing (Automati c Camp-On) If this function has been configur ed (ask y our service tec hnician), you can pr ev ent or allo w a second call Æ P age 51 from being signaled by automatic camp-on during an ongoing call. Pr ess the ke y . The LED lights up and >[...]

Making Calls – Convenience Functions 53 Step by Step P arking a Call Y ou can park up to ten calls, either internal, e xternal, or both. P arked calls can be displa yed on and pick ed up from another telephone. T his feat ure is useful if you want to continue a call at another phone. Precondition: Y ou are conducting a call. Pr ess the ke y . The[...]

Step by Step Making Calls – Conveni ence Functions 54 Placing External Calls on Hold If you ha ve programmed a k ey on your telephone as a hold k ey Æ P age 63, you can place e xternal calls on hold. This enables all other parties to retriev e the call on the assigned line. Pr ess the "US:Hold UK:Common Hold" key . A message appears sh[...]

Making Calls – Convenience Functions 55 Step by Step Conducting a Conference In a conf erence call, y ou can talk to as many as f our other parties at the same time. These ma y be internal or external users. o Call the first party . > : Select and confirm. o Call the second station. Announce the conference. > : Select and confirm. or qg Pr [...]

Step by Step Making Calls – Conveni ence Functions 56 Removing P arties Fr om the Conference (Initiat or Only) > : Select and confirm. The parties will be listed and display ed (list display Æ Pag e 1 1 ) . u or v Pr ess these ke ys to select another party . > : Select and confirm. Leav ing a Confer ence > : > : Select and confirm. o[...]

Making Calls – Convenience Functions 57 Step by Step Activating T one Dialing/DTMF Suffix -Dialing Y ou can transmit dual-tone multifr equenc y ( DTMF ) sig- nals to control devices suc h as an answ ering mac hine or automatic inf ormation sy stem. Pr ess the ke y . The LED lights up. > : S elect and confirm 1 . or qig Enter the code. o Y ou c[...]

Step by Step Making Calls – Conveni ence Functions 58 Recor ding Calls If configured (ask y our administrator), y ou can record calls. Precondit ion: Y ou are conducting a call, the "Record- ing" k ey is configur ed Æ P age 63. Pr ess the illuminated "Recor ding" ke y . The LED lights up. An announcement notifies y ou and the[...]

Making Calls – Convenience Functions 59 Step by Step T ransferring a Call after a Speak er Call (Announcement) in a Group If this function has been configured (contact y our ser- vice personnel), y ou can use a speaker call (announce- ment, Æ P age 47) to announce a call in pr ogress to a group of users Æ Page 95. Af ter a member of the group h[...]

Step by Step Making Calls – Conveni ence Functions 60 T r unk Flash T o activate ISDN-type services and f eatures through the network carrier’ s analog trunks or those of other com- munications platf orms (such as "consultation hold"), you must send a signal to the trunks bef ore dialing the ser- vice code or telephone number . Precon[...]

Making Calls – Convenience Functions 61 Step by Step If Y ou Cannot Reach a D est ination ... Call W aiting (Camp-On) Precondition: Y ou have dialed an internal number and hear a busy signal. It is important that you r each the called party . W ait (appro x. 5 seconds) until "Camp-on" appears on the display and the bus y tone is follo w[...]

Step by Step Making Calls – Conveni ence Functions 62 Using Night Answ er When night answ er mode is active, f or example during a lunch break or af ter of fice hours, all external calls are immediately f orwarded to a specific internal telephone (night station). The night station can be defined b y ser- vice personnel (standar d night answ er se[...]

Saving Functions, Procedures and Appointments 63 Step by Step Saving Functions, Procedur es and Appointments Y ou can save a fr equently dialed number Æ P age 28, or frequently used functions/pr ocedures (comprising se v- eral operating steps) on an y free k ey on y our telephone or add-on device. Y ou can use dual-level k ey assignment if you ha [...]

Step by Step Saving Functions, Pr o cedures and Appointments 64 : : Confirm. or > : > : Select and confirm. Meaning of LED Signals f or Saved F unctions: Call forwarding, Call forward. no re ply , Forwarding - trunk, F orw ard Line, US:Night an swer UK:Night Service, Do not dist urb, Changeo ver , Ad visory mes- sag e, Ringer cut off , HF ans[...]

Saving Functions, Procedures and Appointments 65 Step by Step Repdial ke y (internal), Dir ect station select: The other party is not engaged in a call. The other party is engaged in a call or has activ ated do not disturb. Flashing rapidly - A caller is try ing to reac h you, please pick up the phone. Flashing slowly - A caller is trying to reac h[...]

Step by Step Saving Functions, Pr o cedures and Appointments 66 Data I/O Service: No connection to an application. Activ e connection to an application. Flashing slowly - Connection to application temporarily interr upted. The following functi ons are assigned to k eys which have no LE D: Repdial k ey (e xternal), Proced ur e ke y , T race call, Sp[...]

Saving Functions, Procedures and Appointments 67 Step by Step Assigning a P rocedur e (Operating Steps) to a Key Station numbers and functions whic h require additional inputs, i.e. comprise se ver al operating steps , can be sav ed to a single k ey on y our telephone. Using the associated dial function, f or example Æ P age 50, you can sa ve all [...]

Step by Step Saving Functions, Pr o cedures and Appointments 68 or > : > : Select and confirm. . UK: Program ano ther ke y? US: Another k ey? Select the stored procedur e by pr essing a ke y . Pr ocedures containing functions which can be switc hed on/of f can be activated b y pressing the ke y , and dea ctiv ated by pressing the same k ey ag[...]

Saving Functions, Procedures and Appointments 69 Step by Step Appointments F unction Y ou can tell your telephone to giv e y ou a call when you want to be r eminded of an appointment Æ P age 70. T o do this, you need to sa ve the time y ou want the call to be made. Y ou can enter a single appointment that will take place in the ne xt twenty f our [...]

Step by Step Saving Functions, Pr o cedures and Appointments 70 Using Timed Reminders Precondit ion: Y ou must ha ve sa ved a timed r eminder Æ P age 69. The curr ent time is the time stored. The telephone rings. T he timed reminder appears on the screen. Pr ess the ke y t wice. or n t Lif t the handset and replace it again. US: Reminder: UK: Remi[...]

Displaying and Assigning Call Charges 71 Step by Step Displaying and Assigning Call Charges Displaying Call Charges (Not for U.S.) For the curr ent call: The dis play usually sho ws call c harges at the end of a call (default set ting). If you w ish to display charges continuously during a call in progress, y our service per sonnel must request thi[...]

Step by Step Displaying and Assigning Call Charges 72 Displaying Call Charges for Another T elephone (Not for U.S.) If this function is configur ed (contact your service per- sonnel), y ou can display and print the char geable calls f or other telephones (suc h as a pay phone). Precondit ion : Y ou hav e programmed the function "Vie w call c h[...]

Displaying and Assigning Call Charges 73 Step by Step Dialing with Call Charge Assignment Y ou can assign external calls to certain projects. Precondition: Service personnel has set up account codes f or y ou. Pr ess the ke y . The LED lights up. > : Select and confirm 1 . or qjd Enter the code. o Enter the account code. and r Press t his ke y .[...]

Step by Step Priv ate Sphere/S ecurity 74 P r iv ate Sphere/S ecurity T urning Ringer Cutoff On and Off Y ou can activate the ringer cutof f function if you do not want the receive any calls. Calls are only identified by one ring signal, an indication on the display , and a ke y whic h has been programmed to flash (suc h as a trunk ke y). > : Se[...]

Private Sphere/S ecurity 75 Step by Step Caller ID Suppression Y ou can prevent your station number or name fr om ap- pearing on the display s of external parties you call. T he f eat ure remains active until y ou deactivate it. > : Select and confirm. or > : or qlj or rlj Enter code f or "suppress" or "restore". Suppress [...]

Step by Step Priv ate Sphere/S ecurity 76 Monitoring a Room A telephone can be used to monitor a room. T he func- tion must be activated on the telephone that y ou want to monitor . Calling this telephone lets y ou hear what is going on in the room. Activ ating the telephone to be monitored: Pr ess the ke y . The LED lights up. > : Select and co[...]

Private Sphere/S ecurity 77 Step by Step T race Call: Identifying Anonymous Callers (Not for U.S.) Y ou can have the carrier identify malicious e xternal call- ers. Y ou can save the caller’ s station number during the call or f or 30 seconds af ter the call ends. How ever , it is essential that you do not r eplace your handset during this time. [...]

Step by Step Priv ate Sphere/S ecurity 78 Loc king the T elephone to Prev ent Unauthorized Use Y ou can prev ent unauthorized per sons from using your telephone and its electr onic notebook during y our ab- sence. Precondit ion: Y ou must ha ve configured a per sonal identification number (PIN) f or your telephone Æ Pag e 8 0 . T o lock and unloc [...]

Private Sphere/S ecurity 79 Step by Step Loc king Another T elephone t o P r event Unauthorized Use If this function has been configured (contact y our service personnel), you can lock other telephones to pre vent unauthoriz ed use and then unlock them again later . Y ou can use this function to unlock the telephone f or us- ers who ha ve lock ed t[...]

Step by Step Priv ate Sphere/S ecurity 80 Sav i ng Y o ur P IN T o use the functions • to pre vent unauthorized persons from using your telephone Æ Pa ge 7 8 • to use another telephone lik e your o wn Æ Pa g e 8 4 you need to ente r a personal identification number , whic h you can sa v e yoursel f . Pr ess the ke y . The LED lights up. > [...]

Using Other Functions 81 Step by Step Using Other Funct ions S ending a Message Y ou can send shor t te xt messages (inf otexts) to single users or groups of user s who hav e s ystem telephones. On sy stem telephones with no display (e.g. optiP oint 500 entry), on ISDN, pulse or tone dialling telephones, transmit ted te xt messages will be sav ed a[...]

Step by Step Using Other F unctions 82 Displaying and Deleting Messages Y ou Have Se nt > : Select and confirm. or rjl Enter the code. > : Follo w the display pr ompts. Answering Messag es "Messages receiv ed:" appears on y our screen, along with an indication of the length. : : Confirm. > : F ollow the display prompts. View sent[...]

Using Other Functions 83 Step by Step Leaving an Advisory Message Y ou can leav e an advisory message on your telephone screen f or internal callers who w ant to reac h you while you are aw ay fr om your desk. When another part y calls y ou, the message appears on the caller’ s screen. > : Select and confirm. or qjm Enter the code. > : Sele[...]

Step by Step Using Other F unctions 84 Display Number of W ait ing Calls and Ov erload Indication Y ou can show the number of e xternal waiting calls on the displa y by pr essing the "Vie w number of calls" k ey Æ Pag e 6 3 . Pr ess the "W aiting calls" key . If the number of waiting calls e xceeds a preset limit while you are [...]

Using Other Functions 85 Step by Step Using Another T elephone Like y our Own for an Extended P eriod of T ime (Mobility) If this f eature is configured, y ou can use a random optiP oint 41 0 as your o wn telephone. Y our station num- ber including all set tings (for e xample, programmed ke ys) ar e transf erred. Precondition: Y ou hav e received a[...]

Step by Step Using Other F unctions 86 Fax Details and Message on Ans wer- ing Machine If a f ax or answ ering mac hine is connected to your sy s- tem and you ha ve assigned the "F ax details" function to a programmable k ey Æ P age 63, the key lights up when a fax or a message has been received. Deactiv ating indication: Pr ess the illu[...]

Using Other Functions 87 Step by Step Activating F unctions for Another T ele- phone If this function has been configured (contact y our ser- vice personnel), y ou can turn the f ollowing functions on and of f f or other telephones. This f eature is also kno wn as associated service. • Do not disturb, code: * 97/#97 Æ Pa ge 74 • Call f orwardi[...]

Step by Step Using Other F unctions 88 Using S ystem Funct ions from the Outside (DISA: Direct Inwar d S ystem Access) If this function has been configur ed (contact your ser- vice personnel), y ou can set up external outgoing calls from outside the sy stem, just like an internal user . Y ou can also activate and deactiv ate the f ollowing function[...]

Using Other Functions 89 Step by Step o W ait f or a dial tone and then enter the code, such as * 97 f or Do not disturb on. Mak e other inputs as neces- sary; (ref er to the operating instr uctions f or pulse and DTMF telephones). or o Dial the exter nal number . Y ou can only execute one function at a time, or set up only one outgoing connection.[...]

Step by Step Using Other F unctions 90 Using functions in ISDN via code dial- ing (keypad dialing) If authorized (contact y our service personnel), y ou can set ISDN functions via code dialing in some countries. Pr ess the ke y . The LED lights up. > : Confirm. or qidg Enter the code. o Enter the number of the tr unk y ou wish to use (contact yo[...]

Using Other Functions 91 Step by Step Controlling Connected Computers or Other P rogr ams and T elephone Data Service (HiP ath 3 50 0/3550/370 0/3750/380 0 Only) If this function has been configured (contact y our ser- vice personnel), you can contr ol connected computers or programs r unning on them, such as hotel services or inf ormation s ystems[...]

Step by Step Using Other F unctions 92 Communicating with PC Applicat ions ov er a CS T A Inter face If this function has been configur ed (ask y our service personnel), y ou can use your telephone to communi- cate with PC applications (CST A = C omputer S uppor ted T elecommunications A pplications). Y ou send informa- tion to the application and [...]

Using Other Functions 93 Step by Step Controlling Relay s (not for HiP ath 20 0 0) If this function has been configured (contact y our ser- vice personnel), y ou can turn up to f our relay s on and of f to control dif f erent f acilities (suc h as a door opener). Depending on how the y are programmed, y ou can switc h the rela ys on and of f or swi[...]

Step by Step Using Other F unctions 94 Radio P aging (Not for U.S.) If paging equipment is connected to your s ystem (con- tact your service personnel), y ou can contact people via their poc ket receiv ers. The poc ket receiv er indicates to the person you ar e looking f or that someone is trying to get in touch. T he person y ou page can then go t[...]

Using Other T eam Functions 95 Step by Step Using Other T eam F unctions T urning Group Call On and Of f If this function has been configured (contact y our ser- vice personnel), y ou belong to one or more groups of users who can eac h be reached under a hunt gr oup or group call number . Incoming calls are signaled on all gr oup member tele- phone[...]

Step by Step Using Other T eam F unctions 96 Y ou belong to a hunt group or a gr oup call: > : > : Select and confirm 1 . or > : > : or rli or qli Enter the code f or "leav e" or "join". or Pr ess the Hunt group join/leav e ke y . or Y ou belong to multiple groups or to one group with trunk ke ys (including executiv [...]

Using Other T eam Functions 97 Step by Step or > : > : Select and confirm 1 . This t urns off the audible tone f or the displayed group or trunk. or > : Select and confirm. This t urns of f the audible tone f or all groups and tr unks. or r Enter the code f or "Leav e all groups". or > : Select and confirm. This t urns of f th[...]

Step by Step Using Other T eam F unctions 98 Accepting a Call for Another Member of Y our T eam Y ou can accept calls f or other telephones in your team from y our telephone ev en while engaged in another call. T o do this, contact your service personnel to find out if a pic kup group has been configur ed. Precondit ion: Y our telephone rings brief[...]

Using Other T eam Functions 99 Step by Step Acti v atin g a nd D eac tiv ating a Ri ng ing Group Y ou can have calls f or your telephone signaled audibly at up to five other internal phones. T he person who an- sw ers fir st receiv es the call. Saving, displa ying, and del eting telephones for the ringing gr oup: Pr ess the ke y . The LED lights up[...]

Step by Step Using Other T eam F unctions 10 0 Uniform Call Distribution (UCD) If this function has been configur ed (contact your ser- vice personnel), y ou belong to a group of user s (agents) to whom calls ar e distributed. An incoming call is alwa ys assigned to the agent who has had the longest break with out a call. Logging on and off at the [...]

Using Other T eam Functions 101 Step by Step Requesting and activ ating a work time: If you w ant to follo w-up on the last call y ou answered without being distur bed, you can req uest and activate a work time. T his remov es your telephone from the call distribution c ycle f or a programmable period of time un- til you log bac k on. Pr ess the ke[...]

Step by Step T eam and Executive/Secr etary Fu nctions With T runk Keys 102 T eam and Executive/S ecretar y Funct ions With T runk Keys If this function has been configur ed (contact your ser- vice personnel), y ou belong to a team of users f or whom special ke ys wer e programmed: • T ru nk keys ( MU LAP keys ) • Direct station selection k ey [...]

T eam and Executive/S ecretar y Functions With T runk Keys 103 Step by Step Answering Calls With T runk Keys Precondition: Y our telephone is ringing and/or the trunk ke y is flashing rapidly . Pr ess the rapidly flashing tr unk key . This is n ot necessary if the tr unk is automatically as- signed to you when you lif t the handset or press the &qu[...]

Step by Step T eam and Executive/Secr etary Fu nctions With T runk Keys 104 S witc hing Betw een Phon e Calls on Multiple Tr u n k s Precondit ion: Y ou are conducting a call o ver a trunk in your gr oup. Another tr unk ke y st arts flashing. Pr ess the flashing trunk k ey . The fir st party is placed on hold on the other tr unk. Pr ess the slowly [...]

T eam and Executive/S ecretar y Functions With T runk Keys 105 Step by Step Forwar ding Calls on Lines Y ou can immediately forw ard internal or external calls on your lines to dif ferent i nternal or ex ternal telephones (destinations); e ven e xternal destinations ar e possible in certain system configur ations. Activ a ting call f orwarding f or[...]

Step by Step T eam and Executive/Secr etary Fu nctions With T runk Keys 106 Deactiv ating call f orw arding: Pr ess the ke y . The LED lights up. > : Select and confirm. or ride Enter the code. Pr ess the tr unk ke y you wish to use. or o Enter the number of the tr unk k ey y ou wish to use. or If av ailable. Press the "F orward Line" [...]

T eam and Executive/S ecretar y Functions With T runk Keys 107 Step by Step Using DSS Keys Each team member has a DSS ke y for e very other member in the team. This enables e very team member to reac h all other members of the team directly , simply by pr essing a ke y . Meaning of LED Indications on DSS K eys LED on the DSS k ey is of f - the team[...]

Step by Step T eam and Executive/Secr etary Fu nctions With T runk Keys 108 T ransferring a Call in P rogress Pr ess the DSS ke y and announce the call, if desired. t Replace the handset. or Pr ess the ke y . Accepting a Call for Another T e am Member Pr ess the flashing DSS k ey or tr unk key . n Lif t the handset. or With on-hook dialing: Us e sp[...]

T eam and Executive/S ecretar y Functions With T runk Keys 109 Step by Step T ransferring Calls Dir ectly to the Ex ecutive (Only in an Ex ecutive/S ecretary Group) Normally , audible signaling of all calls f or the e xecutiv e is heard only in the secr etary’ s of fice. Y ou can activate audible signaling so that calls ar e only signaled on the [...]

Step by Step Te s t i n g t h e Te l e p h o n e 110 T est ing the T elephone T e st ing the T elephone Funct ions Y ou can test your telephone functions. Precondit ion: Y our telephone is idle. Pr ess the ke y . The LED lights up. > : Select and confirm. or qmhd Enter the code. If ev erything is OK, • all LEDs on the telephone star t flashing[...]

Special Functions in the LAN (PC Network) 111 Step by Step Special F u nctions in the LAN (PC Network) If your telephone is operating in a HiP ath 500 0 envir on- ment, multiple Hi P at h 2 000/HiP ath 300 0 s ystems are interconnected via a L AN ( L ocal A rea N et w ork, e.g . pro- prietary PC network). Y our telephone calls are conduct- ed via t[...]

Step by Step Special Functions in the LAN (PC Network) 112 T ransferring Call Forw arding Y ou can activate/deactivate call f orwarding Æ Page 22 f or your telephone from other HiP ath 500 0 telephones. > : Select and confirm. or qhk Enter the code. o Enter the (DIS A) call number of the H iP ath 2000/ HiP ath 300 0 to whic h your tele phone is[...]

Special Functions in the LAN (PC Network) 113 Step by Step Using Night Answ er If authorized (contact y our service personnel), you can define telephones in other H iP ath 2000/ HiP ath 300 0 communications platf orms as the night answer Æ Pag e 6 2 . > : Select and confirm. or qhk Enter the code. o Enter the (DIS A) call number of the Hi Pa th[...]

Step by Step Special Functions in the LAN (PC Network) 114 Ac tiv ating a nd D eac tivati ng a Ri ng in g Group Y ou can have calls f or your telephone signaled audibly at external telephones or at telephones in other Hi P ath 2000/ HiP ath 300 0 communications platf orms Æ Pag e 9 9 . Sav e /view/delete the telephones f or the ringing group: Pr e[...]

Special Functions in the LAN (PC Network) 115 Step by Step Controlling Relay s (not for HiP ath 20 0 0) If this f eature is configured (contact y our service per- sonnel), you can also control r elay s Æ P age 93 in other HiP ath 300 0 communications platf orms. > : S elect and confirm. or qhk Enter the code. o Enter the (DIS A) call number of [...]

Step by Step Special Functions in the LAN (PC Network) 116 Opening the Door If this f eature is configur ed (contact your service per- sonnel), you can also activ ate the door opener Æ P age 36 in other HiP ath 2000 /HiP ath 30 00 communi- cations platf orms. > : Select and confirm. or qhk Enter the code. o Enter the (DIS A) call number of the [...]

Diff er ent Displays (HiP ath 40 0 0 Environment) 117 Step by Step Dif f erent Displays (HiP ath 40 0 0 Environment) Depending on the sy stem configuration, not all func- tions may appear on the displa y exactl y as shown in this document. The f ollowing table gives an ov erview of these func- tions and shows y ou under which menus the y can be f o[...]

Step by Step Differ ent Displays (HiP ath 40 0 0 Environment) 118 Depending on the s ystem configur ation, some display texts ma y diff er from the display te xts described in this document. Please ref er to the f ollow ing table f or an ov erview of suc h texts: More f eatures? DTMF dialing? Æ Pa ge 5 7 Speaker call ? Æ Pa ge 4 7 Retrie ve call?[...]

Entering T ext on the T elephone 119 Step by Step Entering T ext on the T elephone In the f ollowing sit uations, you can enter text (alphanu- meric c haracters) on the telephone: • when sending a message Æ Pa ge 8 1 • when lea ving an advisory message Æ Pa ge 8 3 Entering text via the ke ypad d ... m , q , r Enter te xt via the ke ypad. Digi[...]

Labeling, Documentation and Accessories 120 Labeling, Do cumentation and Accessories Labeling Key Fields Y ou can chose from the f ollowing options to label the ke ys with t he func- tions/c all numbers sa ved ( Æ Pag e 9 , Æ Pa ge 6 3 ) : Labeling • by hand: Labeling strips are deliv ered with your optiP oint. Write the function or a name on t[...]

Labeling, Documentation and Accessories 121 Attaching a Station Number Label Self-adhesive call-number labels are also deliv ered with your optiP oint. W rite on the call-number label (fire brigade, police, own telephone num- bers), then remo ve and stic k it in the recess on the telephone when the handset is lif ted. Documentation Y ou can find th[...]

Labeling, Documentation and Accessories 122 Accessories The f ollowing accessories help y ou customize y our telephone to your indi- vidual pref erences. optiP oint adapters are modules whic h can be plugged into the option ba ys at the bot tom of optiP oint. optiP oint self labeling ke y module: Ke y module with 1 3 pr ogrammable k ey s and automa[...]

Fixing Problems 123 Fixing P roblems T elephone Maintenance • Alwa ys use a damp or antistatic cloth to clean the telephone. Ne ver use a dry cloth. • If the telephone is very dirt y , clean it with a diluted neutral cleaner con- taining surfactants, suc h as a dish detergent. Af terwar ds remo ve all traces of the cleaner wi th a damp cloth (u[...]

Step by Step Fixing Problems 124 Responding to Error Messages on the Scr e en P ossible cause: The station number is incorrect. P ossible response: Enter a correct station number . P ossible cause: Y ou tried to activate a disabl ed function. P ossible response: Ask y our service per sonnel to authorize y ou to use the function. P ossible cause: Th[...]

Fixing Problems 125 Step by Step P ossible cause 1: If "Delete other la yer" appear s on the menu: you tried t o program a function or internal station num- ber with LED on a k ey that is alr eady progra mmed on the second lay er (for e xample, external station number). P ossible response : Confirm "Delete other lay er" to progr[...]

126 Index Index A accessories ............................................... 122 account code .............................................. 73 activating door opener .............................. 36 adapter ................................. ...................... 122 advisory message ...................................... 83 agents .............[...]

127 Index D deleting advisory messages ..................... 83 desk microphone ..................................... 122 details, fax ................................................... 86 dial input editing ......................................... 38 dialing en-bloc ...................................................... 38 from the LDAP database[...]

128 Index K key fields, labeling ............................... 9, 120 key labeling automatic ................................................. 14 keypad dialing ............................................. 90 keys assigning .................................................. 63 fixed ............................................................ 9 [...]

129 Index R radio paging equipment PSE .................... 94 recall ............................................................. 59 receiving volume .................................. 15, 32 recording ...................................................... 58 redialing a number ..................................... 18 from the caller list .......[...]

130 Index U UCD ............................................................ 100 using a caller list ......................................... 39 using a temporary phone .......................... 84 using functions from the outside ............ 88 V variable call forwarding ............................. 22 W waiting calls .........................[...]

Overview of Function s/Codes (Alphabetical) 131 Ov erview of Functions/Codes (Alphabet ical) The table below lists all a vailable functions as they appear on the display . F unctions that hav e been configured (contact your service personnel) can be activ ated interactively (se- lect + sav e) via the Program/Service menu (select + sa ve or enter a [...]

Overview of Function s/Codes (A lphabet ical) 132 Conf erence Star t conf erence Adding a party to the conf erence End conf erence Vie w conf par ties R em ov e pa rty Drop last conf . par ty (only f or U.S . ) ; ; ; ; ; ; ; ; * 3 #3 * 491 X Consult Ret urn to held call Quit and return T ransf er/ US:A ccept call UK:A ccept ; ; ; ; ; ; * 0 * 0 X Co[...]

Overview of Function s/Codes (Alphabetical) 133 F orw arding on 1=all calls 2=external calls only 3=internal calls only F orw arding of f CFNR on CFNR of f T runk FWD on T runk FWD out F orwar d Line: On F orward Line : Of f ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; * 1 * 11 * 12 * 13 #1 *495 #495 * 64 #64 * 50 1 #50 1 X X X X X X X X X X X Headset Answe[...]

Overview of Function s/Codes (A lphabet ical) 134 Pag e Answ er page (not f or U. S.) ; * 59 P ark a call Retrie ve call ; ; * 56 #56 X Phone T est ; * 940 Pickup - directed Pickup - gr oup Accep t call ; ; ; ; * 59 * 57 X X Prog. f e atur e ke y ; * 91 X Rec or din g X Red ia l X Reject call Release X Reserv e trunk ; X Reset services ; #0 X Retr [...]

Overview of Function s/Codes (Alphabetical) 135 Show call c harges (own telephone) Vie w call char ges (other party’ s telephone) ; * 65 X X Speaker ca ll ; * 80 X Suppress call ID Restor e caller ID ; ; ; ; * 86 #86 X X T el. data service * 42 T emporary MSN (not f or U .S.) ;; * 41 X T emporary Phone ; * 508 X T imed reminder on T imed reminder[...]

FCC and Industry Canada Compliance 136 FCC and Industry Canada Compliance This s ection describes the req uirements f or compliance with F ederal Communications Commission (FCC) Rules and Indu stry Canada CS-03 standard. FCC Certification and Requirements The f ollowing par agraphs describe req uirements and inf ormation based on FCC rules. Service[...]

FCC and Industry Canada Compliance 137 If at any time the o wnership of Siemens optiP oint telephone is transf erred to someone else (whether independently or as part of a syst em), please supply this manual to the new owner . 1. R E N The r inger equivalence number (REN) is used to determine the q uality of devices whic h may be conne cted to the [...]

FCC and Industry Canada Compliance 138 Equ ipme n t At tac hme nt L im i tati o ns The f ollowing are notices requir ed by Industry Canada T erminal Attac hment Pr ogram Cer- tification P rocedure CP -0 1 , Part I, Section 1 4. Ringer Equiv alence Number (REN) The Rin ger Equiv alence Number (REN) assigned to each terminal de vice provides an indi-[...]

© Siemens AG 2006 Siemens Communications Hofmannstr . 51 • D-81359 München Ref. No.: A31003-H1 012-C131-12-7619 Subject to a vailability . Right of modification reserved. 14.08.2006 www .siemens.com/hipath The information pro vided in this document contains merely gene ral de- scriptions or characteristics of performance which in case of actual[...]