Stow SFCS-16 manuel d'utilisation

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52

Aller à la page of

Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Stow SFCS-16. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Stow SFCS-16 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Stow SFCS-16 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Stow SFCS-16 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Stow SFCS-16
- nom du fabricant et année de fabrication Stow SFCS-16
- instructions d'utilisation, de réglage et d’entretien de l'équipement Stow SFCS-16
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Stow SFCS-16 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Stow SFCS-16 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Stow en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Stow SFCS-16, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Stow SFCS-16, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Stow SFCS-16. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    OPERATION AND PARTS MANUAL STOW CONSTRUCTION EQUIPMENT A DIVISION OF MULTIQUIP INC. POST OFFICE BOX 6254 CARSON, CA 90749 310-537-3700 • 888-252-STOW [888-252- 7869] FAX: 310-537-1986 • FAX: 800-556-1986 E-MAIL: stow@multiquip.com • WWW: stowmf g .com Floor Covering Scraper Model SFCS-16 PARTS DEPARTMENT: 800-427-1244 FAX: 800-672-7877 SERVIC[...]

  • Page 2

    [...]

  • Page 3

    TABLE OF CONTENTS SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 3 STOW SFCS-16 Floor Covering Scrapper Table Of Contents .............................................................................................................. ................... 3 Parts Orderi ng Proc edures ........................................................[...]

  • Page 4

    PARTS ORDERING PROCEDURES SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 4 When ordering parts, please supply the following information:  Dealer account number  Dealer name and address  Shipping address (if different than billing address)  Return fax number  Application Model number  Quantity, part number and descriptio[...]

  • Page 5

    NOTICE TO OPERATORS SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 5 IF YOU CAN NOT READ OR DO NOT FULLY UNDERSTAND THE CONTENTS OF THIS MANUAL, PLEASE CONTACT THE FACTORY FOR PROPER ASSISTANCE BEFORE ATTEMPTING TO OPERATE THIS PRODUCT. SI TU NO PUEDES LE'ER O NO COMP RENDES EL CONTENIDO DE ESTE MANUAL FAVOR DE PONERSE EN CONTACTO C[...]

  • Page 6

    NOTICE TO OPERATORS SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 6 The concept of electrically powered, walk-behind ty pe floor covering removal equipment has been successfully utilized for many years as a practical so lution to many types of floor covering removal requirements. The basic concept is proven and we ll accepted within the[...]

  • Page 7

    OPERATOR INSTRUCTIONAL DATA SHEET SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 7 The following undersigned operators of the FLOOR COVERIN G SCRAPER described and/or pertaining to this Operator Manual have received formal safety and operat ional information/instru ction from the undersigned owner(s)/instructor(s) in accordance to OSHA 2[...]

  • Page 8

    SAFETY PRECAUTIONS SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 8 THE FOLLOWING SAFETY PRECAUTIONS PROVIDE SOME COMMON SENSE GUIDES TO PROMOTE SAFETY AND EFFICIENCY WITH THE FLOOR COVERING SCRAPER. NO WARRANTY, GUARANTEE OR REPRESENTATION IS MADE BY THE MANUFACTURER AS TO THE ABSOLUTE CORRECTNESS OR SUFFICIENCY OF ANY INFORMATION OR ST[...]

  • Page 9

    SAFETY PRECAUTIONS SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 9 of back related injuries. Always lift the FLOOR COVERING SCRAPER with leg muscles and not with the back. 6) Prolonged use of the FLOOR COVERING SCRAPER (or other, similar machines) exposes the operator to vibrations which may produce Whitefinger Disease (Raynaud's P[...]

  • Page 10

    SAFETY PRECAUTIONS SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 10 personal injury. Keep all body parts, loose clothing and foreign objects clear of the oscillating blade/accessory 5) Start the motor according to the instructions as outlined in this manual to minimize the possibility of unexpected blade/accessory oscillation. Unexpecte[...]

  • Page 11

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 11 Assembly The STOW SFCS16 FLOOR COVERING SCRAPER is shipped from the factory secured on a specially designed wooden pallet and protected from external damage by a corrugated carton or wood crate. If shipped with a corrugated cart on, the Surface Grinder is s[...]

  • Page 12

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 12 backwards toward the operator. FIGURE 2. Position the adjustable section at a comfortable height. Reinstall the threaded knobs and tighten until the studs trust up tight against the adjustable handle section. The ergonomic design considerations of the adjus[...]

  • Page 13

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 13 cutting edge faces down against the surface. FIGURE 4. This configuration allo ws the blade to skim over the surface and minimize any tendency to gouge or dig into the wood. A slotted blade configuration is employed to lower installation and removal time. T[...]

  • Page 14

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 14 Flip the blade over for use on wood surfaces. Specific blades are available for removing covering materials from either concrete or wood surfaces. This blade design does not allow it to be flipped over for use on both concrete and wood surfaces. FIGURE 6. F[...]

  • Page 15

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 15 RESULT IN PROPERTY DAMAGE AND/OR PERSONAL INJURY. 1) Properly disconnect the extension cord or the FLOOR COVERING SCRAPER from the power source. 2) To place the operator handl e in the work position, move the handle upright so that the ball-detent pins can [...]

  • Page 16

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 16 5) Wear proper safety apparel and equipment. Use the T-handled Allen wrench to loosen the button head cap screws which secure the fence plate to the exciter plate. This will allow the blade to slide in between the fence plate and the excite r plate. IT IS N[...]

  • Page 17

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 17 CAUTION Do not substitute a different fastener type for the button head capscrew configuration. The button head configuration was chosen for operational considerations. The use of another fastener types can increase the potential for property damage and/or [...]

  • Page 18

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 18 CAUTION Improper knob tension and/or improperly securing the operator handle to the main frame can result in an unstable platform conf iguration. An unstable platform configuration can result in property damage and/or personal injury. FIGURE 16 4) Tilt the [...]

  • Page 19

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 19 DAMAGE AND/OR PERSONAL INJURY. BLADES ARE PROVIDED WITH A PROTECTIVE COVER OVER THE CUTTING EDGE. EXERCISE EXTREME CAUTION WHEN REMOVING AND/OR REINSTALLING THE PR OTECTIVE COVER. STORE THE BLADE WITH THE PROTECTIVE COVER PROPERLY INSTALLED TO MINIMIZE THE [...]

  • Page 20

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 20 DANGER DO NOT ATTEMPT TO LIFT THE FLOOR COVERING SCRAPER UP INTO A TRANSPORTATION VEHICLE WITH THE USE OF ONE PERSON ALONE. DO NOT ATTEMPT TO LOWER THE FLOOR COVERING SCRAPER FROM A TRANSPORTATION VEHICLE WITH THE USE OF ONE PERSON ALONE. LIFT AND/OR LOWER [...]

  • Page 21

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 21 DANGER LIFTING, LOWERING AND TRANSPORTI NG THE FLOOR COVERING SCRAPER WITH A BLADE OR CERAMIC TILE RIPPER ATTACHMENT INSTALLED CAN RESULT IN PROPERTY DAMAGE AND/OR PERSONAL INJURY. 4) When transporting to and from the jobsite, block the bottom of the main f[...]

  • Page 22

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 22 5) Providing proper voltage and amperage levels to the electric motor is essential to obtain maximum productivity and service life. Low voltage and amperage levels will cause the motor to overheat. The motor is equipped with automatic thermal protection dev[...]

  • Page 23

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 23 9) Couple the NEMA L5-15R re ceptacle of the factory supplied extension cord and the NEMA L5-15P plug located on the FLOOR COVERING SCRAPER together. Twist to lock. FIGURE 22. Connect the GFI to the power source receptacle. 10) Grasp the operator handle wit[...]

  • Page 24

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 24 1) The FLOOR COVERING SCRAPER utilizes an offset weight design (t ermed the exciter) that moves the blade or ceramic tile ripper attachment with a random orbit oscillation. This design configuration substantially enhances machine control and reduces fatigue[...]

  • Page 25

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 25 RESULTING IN LOSS OF MACHINE CONTROL, PROPERTY DAMAGE AND/OR PERSONAL INJURY. THIS PROCEDURE IS ESPECIALLY IMPORTANT WHEN OPERATING THE FLOOR COVERING SCRAPER ON FLOORS AND/OR SURFACES ABOVE GROUND LEVEL. 3) Proper operator posture and stance will enhance p[...]

  • Page 26

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 26 blade manufacturing process, but can significantly increase overall productivity rates versus the continued use of a dull blade. Remove the blade from the FLOOR COVERING SCRAPER per the procedures outlined in this manual. Clamp the blade in a suitable vice.[...]

  • Page 27

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 27 water and/or any other conductive material on the work surface can substant ially increase the potential electrocution concern for the operator and/or associated work personnel. DANGER WATER OR OTHER CONDUCTIVE MATERIALS DEPOSITED ON THE WORK SURFACE INCREA[...]

  • Page 28

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 28 surface without first stopping the machine to adjust mechanical linkages or bend over to operate a crank lever system. The Back-Saver™ Control System features a crank lever locat ed on the operator console. FIGURE 29. Crank the lever clockwise to decrease[...]

  • Page 29

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 29 8) Part Number SFCS16-1900 Blade can be mounted to the FLOOR COVERING SCRAPER in the offset configuration to allow coverings to be removed from under the kick panel areas of cabinets and other, unaccessible locations. A stiffener is included with this blade[...]

  • Page 30

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 30 b) To lubricate the exci ter bearing housing casting. The exciter unit utilizes a sealed type ball bearing. The Zerk® fitting provides lubrication for the self-aligning feature of the bearing unit. Consult the LUBRICATION section for additional information[...]

  • Page 31

    ASSEMBLY INSTRUCTIONS/OPERATION SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 31 FIGURE 33 ELECTRIC MOTOR SERVICE. The electric motor is capable of operating for many years with a reasonably small amount of maintenance. Before attempting to service the motor, disconnect the FLOOR COVERING SCRAPER from the power supply. Clean the motor s[...]

  • Page 32

    SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 32 TROUBLESHOOTING Troubleshooting ELECTRIC MOTOR. MOTOR FAILS TO START ON/OFF switch in the OFF position. Place switch in the ON position. Thermal protection switch activated. Allow time for motor to cool. Motor will not start until the temperature is reduced low enough for the red switch l[...]

  • Page 33

    SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 33 STORAGE Storage Proper procedure for long term storage of the FLOOR COVERING SCRAPER will pr otect it against the effects of corrosion and damage. If the FLOOR COVERING SCRAPER is not to be operated for a period of 30 days or more, proceed to store as follows: 1) Never store the FLOOR COV[...]

  • Page 34

    SPECIFICATIONS SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 34 Specifications FRAME STRUCTURE ................................................................................. Unitiz ed, Welded Steel Plate DRIVE SYSTEM ........................................................................... Random 0rbit, Direct Shaft Mount. NUMBER O[...]

  • Page 35

    SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 35 NOTE PAGE[...]

  • Page 36

    SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 36 EXPLANATION OF CODE IN REMARKS COLUMN How to read the marks and remarks used in this parts book. Section 1: Items Found In the “Remarks” Column Serial Numbers-Where indicated, this indicates a serial number range (inclusive) where a particular part is used. Model Number-Where indicate[...]

  • Page 37

    SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 37 RECOMMENDED SPARE PARTS STOW MODEL SFCS-16 FLOOR COVERING SCRAPER 1 TO 3 UNITS Qty. P/N Description 1 ............ SFCS160320 .........BEARING, 2-BOLT FLANGE S/N 26814 AND BELOW 1 ............ SFCS160321 .........BEARING, 2-BOLT FLANGE S/N 26815 AND ABOVE 1 ............. SFCSSP80430 .....[...]

  • Page 38

    ADJUSTABLE AXLE ASSY. SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 38 ADJUSTABLE AXLE ASSY .[...]

  • Page 39

    ADJUSTABLE AXLE ASSY. SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 39 ADJUSTABLE AXLE ASSY. NO. PART NO. PART NAME QTY. REMARKS 1 SFCS160060 AXLE 1 2 SFCS160130 AXLE ARM ASSY. 1 3 SFCS160050 SCREW, JACK 1 4 SFCS21020800 PIN ROLL, SPRIAL 1/8”X1” 1 5 SFCS160240 WHEEL 8” 2 6 SFCS5500590 FITTING GREASE 1 7 SFCS6600410 BUSHIG, BRONZE [...]

  • Page 40

    REPLACEMENT CUTTING BLADES ASSY. SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 40 REPLACEMENT CUTTING BLADES ASSY .[...]

  • Page 41

    REPLACEMENT CUTTING BLADES ASSY. SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 41 REPLACEMENT CUTTING BLADES ASSY. NO. PART NO. PART NAME QTY. REMARKS 1 SFCS161100 BLADE, STRAIGHT 4”X6” GENERAL PURPOSE 1 REMOVAL PROJECTS ON BOTH CONCRETE & WOOD SURFACES 2 SFCS161200 BLADE, ANGLED 6” WIDE MASTIC & THIN FILM 1 COVERINGS REMO[...]

  • Page 42

    FRAME ASSY. SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 42 FRAME ASSY.[...]

  • Page 43

    FRAME ASSY. SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 43 FRAME ASSY. NO. PART NO. PART NAME QTY. REMARKS 1 SFCS160010 FRAME .................................................................................... 1............ S/ N 26814~BE LOW 1 SFCS160011 FRAME ..........................................................................[...]

  • Page 44

    FRAME ASSY. SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 44 FRAME ASSY .[...]

  • Page 45

    FRAME ASSY. SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 45 FRAME ASSY. NO. PART NO. PART NAME QTY. REMARKS 20 SFCS87061800 BOLT, CARRIAGE 3/8- 16 UNC X 2-1/4” PLATED 2 21 SFCS55050600 SCREW, BUTTON HEAD 5/16-18 UNC X 3/4” PLATED 2 22 SFCS160311 MOUNT, RUBBER ASSY. ..................................................... 4 ...........[...]

  • Page 46

    OPERATOR HANDLE ASSY. SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 46 OPERATOR HANDLE ASSY.[...]

  • Page 47

    OPERATOR HANDLE ASSY. SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 47 OPERATOR HANDLE ASSY. NO. PART NO. PART NAME QTY. REMARKS 1 SFCS160180 HANDLE, LOWER 1 2 SFCS160160 HANDLE, TOP 1 3 SFCS160140 CRANK ASSY. 1 4 SFCS160290 GRIP, RUBBER 2 5 SFCS80120 KNOB 1 6 SFCS15081600 SCREW, CAP 1/2-13 UNC X2”, PLATED 1 7 SFCS160120 HOSE, U-JOINT[...]

  • Page 48

    DECALS SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 48 DECALS[...]

  • Page 49

    DECALS SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 49 DECALS NO. PART NO. PART NAME QTY. REMARKS 1 DCLSDP DECAL: “STOW LARGE” 1 2 SP85030 DECAL: WARNING 1 3 510164 DECAL: “STOW SMALL” 1 4 SFCS165020 DECAL: WARNING 1 5 SFCS165030 DECAL: WARNING 1 6 SP85040 DECAL: WARNING 1 7 SP85050 DECAL: WARNING 1 8 SFCS165010 DECAL: ANGLE AD[...]

  • Page 50

    Effective : July 15, 2003 TERMS AND CONDITION OF SALE— PARTS SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 50 PAYMENT TERMS Terms of payment for unit sales are 2% 15 days net 30 days from date of invoice unless otherwise specifically stated on our invoice. Parts invoices have terms of net 10 days. Minimum parts billing is $15.00 net .[...]

  • Page 51

    SFCS-16 OPERATION AND PARTS MANUAL REV #3 (02/23/06) PAGE 51 NOTE PAGE[...]

  • Page 52

    OPERATION AND PARTS MANUAL STOW CONSTRUCTION EQUIPMENT A DIVISION OF MULTIQUIP INC. POST OFFICE BOX 6254 CARSON, CA 90749 310-537-3700 • 888-252-STOW [888-252- 7869] FAX: 310-537-1986 • FAX: 800-556-1986 E-MAIL: stow@multiquip.com • WWW: stowmfg.com PARTS DEPARTMENT: 800-427-1244 FAX: 800-672-7877 SERVICE DEPARTMENT/TECHNICAL ASSISTANCE: 800-[...]