Toshiba M505 manuel d'utilisation

[CONFIDENTIAL] Toshiba Personal Computer Satellite M500/M505/M507 Maintenance Manual TOSHIBA CORPORATION File Number[...]

ii [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual Copyright © 2007 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the inform ation contained herein. Toshiba Pers[...]

Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] iii Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Satellite M500/M505/M507. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace th[...]

iv [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Satellite M500/M505/M507 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform tes[...]

Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] v Conventions This manual uses the following formats to describe, identify, and highlight term s and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memory[...]

vi [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual Table of Contents Chapter 1 Hardware Overview 1.1 Features .................................................................... 1- Error! Bookmark not defined. 1.2 System Unit Block Diagram .................................... 1- Error! Bookmark not defined. 1.3 HDD/SSD .................[...]

Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] vii 2.16  Bluetooth(BTO) Troubleshooting ............................ 2- Error! Bookmark not defined.  2.17  3G(BTO) Troubleshooting ....................................... 2- Error! Bookmark not defined.  2.18  Camera(BTO) Troubleshooting ............................... 2- E[...]

viii [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual Chapter 4 Replacement Procedures 4.1 General ................................................................... Error! Bookmark not defined. 4.2 Battery pack ........................................................... Error! Bookmark not defined. 4.3 Express card .....................[...]

Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] ix Appendices Appendix A Handling the LCD Module ........................................................................... A-1 Appendix B Board Layout ................................................................................................ B-1 Appendix C Pin Assignments...........[...]

1 Hardware Overview Satellite M500/M505/M507 Maintenance Manual [CONFID ENTIAL] 1-1 Chapter 1 Hardware Overview[...]

1 Hardware Overvie w 1-2 [CONFID ENTIAL] Satellite M500/M505/M507 Maintenance M anual Chapter 1 Contents 1.1 ..................................... ........................................ ........................................ . 1-4 Features 1.2 ..................................... ........................................ ....... 1-10 System Uni[...]

1 Hardware Overview Satellite M500/M505/M507 Maintenance Manual [CONFID ENTIAL] 1-3 Figures Figure 1-1 The front and left view of the com puter ................................................... ......... 1-8 Figure 1-2 System unit conf iguration ................................................................. ................. 1-9 Figure 1-3 Sys[...]

1 Hardware Overvie w 1-4 [CONFID ENTIAL] Satellite M500/M505/M507 Maintenance M anual 1.1 Features The Toshiba Satellite M500/M505/M507 Persona l Computer uses extensive Larg e Scale Integration (LSI), and Com plementary Metal-Oxide S emiconductor (CMOS) technolog y extensively to provide compact size, m inimum w eight, low power usage and high rel[...]

1 Hardware Overview Satellite M500/M505/M507 Maintenance Manual [CONFID ENTIAL] 1-5  Tray Type DVD Super Multi +-R Double Layer d rive  Tray Type DVD Super Multi +-R Double Layer w ith Label Flash™ drive  Slot Loading Type DVD Super Multi +-R Double Lay er drive  Slot Loading Type DVD Super Multi +-R Double Layer with Lab el Flash™ [...]

1 Hardware Overvie w 1-6 [CONFID ENTIAL] Satellite M500/M505/M507 Maintenance M anual  Media Card slot The Media Card Slot can accomm odate all type s of media (SD/Mini SD (card adapter is needed)/Micro SD (c ard adapter is needed )/SDHC mem ory card/MMC/Memory stick/Memory stick PRO/m emory stick pro duo (card adapter is needed)/XD) with variou[...]

1 Hardware Overview Satellite M500/M505/M507 Maintenance Manual [CONFID ENTIAL] 1-7  Webcam Module (BTO) The computer is equipped with a w ebcam m odule which is embedded to transfer video data – to take still image and offer video stream for en d user to preview/record moti on image through USB 2.0 interface.  SIM car d slot A user accessi[...]

1 Hardware Overvie w 1-8 [CONFIDENTIAL] Satellite M500/M505/M507 M aintenance Manual The front of the com puter is shown in figure 1-1. Comment [z 11]: Please use the more detail photo to show computer and s ystem unit configuration. Figure 1-1 The front and left view o f the computer[...]

1 Hardware Overview The system unit config uration is shown in figure 1-2. Main Board Touch PAD Board Touch PAD LAN Board USB* 2 MLCON103 CON6701 LCD RGB eSATA/USB Med Ca ia rd Newcard DIMM0 DIMM1 Speaker SIM card DC-IN Keyboard USB*1 HDD HDMI ODD Battery CON6002 MIC HP/ SPDIF WLAN CON5701 CON6501 BTO CON4201 CON4802 CON7701 J7701 CON4801 CON6106 C[...]

1 Hardware Overvie w 1.2 System Unit Block Diagra m Figure 1-3 is a block diagram of the system unit. Figure 1-3 System unit block diagram 1-10 [CONFIDENTIAL ] Satellite M500/M505/M507 Maintenance Manual[...]

1 Hardwa re Overview Satellite M500/M505/M507 Maintenance Manual [CONFID ENTIAL] 1-11 The system unit is compo sed of the following m ajor comp onents:  Proces sor  Intel ® Core2 Duo Processor, Intel® Pentiu m® Dual-Core mo bile pr ocesso r or Mobile Intel ® Celeron Processor  Core speed: Intel® Core2 Duo mo bile processors: 3.06GHz(T[...]

1 Hardware Overvie w 1-12 [CONFIDENTIAL ] Satellite M500/M505/M507 Maintenance Manual  Memory Module – 200 pin, SO Dual In-line Memo ry Module (SO-DIMM) – PC6400 – 1GB (1,024MB), 2 GB (2,048MB), 4GB (4,096MB)  Intel GMCH (North Bridge)  One Intel® 4 Series Express Chipset is used  Features: – 667/800/1066 MHz FSB – Supports D[...]

1 Hardwa re Overview Satellite M500/M505/M507 Maintenance Manual [CONFID ENTIAL] 1-13 – Real-Time Clock: 256-byte battery -backed CMOS RAM – Low Pin Count (LPC) I/F: Supports 2 Master/DMA devices – GPIO – 676-ball 31mm ×31mm m BGA Package  Card Re ader Controller  One Ricoh R5U2 30 is used  Futures: – PCI Express I/F – SD/MMC,[...]

1 Hardware Overvie w 1-14 [CONFIDENTIAL ] Satellite M500/M505/M507 Maintenance Manual  One MDC is used  This controller has the followin g functions: – One RJ11 port – Digital line protection support – V.92 (V.90) 56K Modem /FAX  LAN Controller  Realtek RTL8103EL or RTL81 11DL is used (depending on mo del)  This controller has [...]

1 Hardwa re Overview 1.3 HDD/SSD Satellite M500/M505/M507 Maintenance Manual [CONFID ENTIAL] 1-15 1.3.1 2.5-inch Hard Disk Drive The removable HDD is a random access non-vola tile storage device. It has a n on-removable 2.5-inch magnetic disk and m ini-W inchester type m agnetic heads. The computer supports a 16 0GB, 250GB, 320GB, 400GB and 500GB. [...]

1 Hardware Overvie w Item Specifications Capacity (GB) 400 GB 500 GB Rotational Speed (RPM) 5400 rpm 5400 rpm Height 9.5 m m 9.5 mm User Data Sectors 781,422,768 976,773, 168 Bytes / Sec t or 512 512 1.3.2 SSD The solid-state drive (SSD) is a data storage de vice that uses solid-state memory to store persistent data. A SSD emulates a hard disk driv[...]

1 Hardwa re Overview Satellite M500/M505/M507 Maintenance Manual [CONFID ENTIAL] 1-17 1.4 DVD Super Multi Drive Comment [z 16]: Please add DVD drive photo. This drive is a combination of DVD-ROM and DVD±R/±R W/-RAM Drive. It is full-size and runs either 12cm (4.72-inch) or 8 cm (3.15-inch) DVD/CDs without an adaptor. It reads DVDs at maxim um 8x [...]

1 Hardware Overvie w 1-18 [CONFIDENTIAL ] Satellite M500/M505/M507 Maintenance Manual The specifications are listed in Table 1-3. Table 1-3 DVD Super Multi drive specification s (1/1) Specifications Item DVD-ROM mode CD-ROM mo de SATA Interface (Mbyt es/s) 150 Mbyte/s Average access time (ms) 180ms Typ. 150ms Typ. Data Buffer Capacity 2MB Support F[...]

1 Hardwa re Overview 1.5 Keyboard The keyboard has 86(US)/87(U K) keys that consist of character keys and control k eys, and is in conformity with JIS. The keyboard is connected to a m embrane connector on the system board and is controlled by EC. Figure 1-7 is a view of the keyboard. Figure 1-7 Keyboard Satellite M500/M505/M507 Maintenance Manual [...]

1 Hardware Overvie w 1-20 [CONFIDENTIAL ] Satellite M500/M505/M507 Maintenance Manual 1.6 TFT Color Display The TFT color display consists of 14. 0-inch LCD modu le. The LCD module used for the TFT color display uses a LED backligh t as the light source and can display a maxim um of 262,144 colors with 1366*768 resolution. Table 1-4 lists the speci[...]

1 Hardwa re Overview Satellite M500/M505/M507 Maintenance Manual [CONFID ENTIAL] 1-21 1.7 Power Supply The power supply provides dif ferent voltages to the system board and performs the f ollowing functions: 1. Determines that the DC power supply (AC adapter) is con nected to the computer. 2. Detects DC output and circuit malfunctions. 3. Controls [...]

1 Hardware Overvie w 1-22 [CONFIDENTIAL ] Satellite M500/M505/M507 Maintenance Manual 1.8 Batteries The computer has two types o f batteries as follows:  Main battery pack  RTC batte ry The battery specifications are listed in Table 1-6. Table 1-6 Battery specifications Battery name Material Output voltage Capacity Main battery(6 cell) Lithiu[...]

1 Hardwa re Overview Satellite M500/M505/M507 Maintenance Manual [CONFID ENTIAL] 1-23 1.8.2 Battery Charging Control Battery charging is controlled by an em bedded controller (EC). The EC controls whether the charge is on or o ff and detects a fu ll charge when the A C adaptor and batte ry are attached t o the computer. The system charges th e batt[...]

1 Hardware Overvie w 1-24 [CONFIDENTIAL ] Satellite M500/M505/M507 Maintenance Manual Table 1-8 RTC battery chargin g/data preservation time Status Time Data preservation period (full charge) 90 days[...]

1 Hardwa re Overview Satellite M500/M505/M507 Maintenance Manual [CONFID ENTIAL] 1-25 1.9 AC Adaptor The AC adaptor is also used to charge the battery. Table 1-9 lists the AC adaptor specif ications. Table 1-9 AC adaptor specifications for integrated graphic model Parameter Specification 2-pin 3-pin Power 65W Input voltage 100V-240V Input frequency[...]

2 Troubleshooting Procedu res Satellite M500/M505/ M507 Maintenance Manual [CONFID ENTIA L] 2-1 Chapter 2 Troubleshooting Procedures[...]

2 Troubleshooting Pro cedures 2-2 [CONFIDE NTIAL ] Satellite M500/M505/M5 07 Maintenance Manual Chapter 2 Contents Troubleshooting Procedur es .............................. ........................................ ................... 2- 1  2.1  .............................. ........................................ ..........................[...]

2 Troubleshooting Procedu res Satellite M500/M505/ M507 Maintenance Manual [CONFID ENTIA L] 2-3 2.9  ................................................... ....................................... 2-35  Modem Troubleshooting Procedure 1  ......... ....................... 2-35  Diagnostic Test Progr am Execution Check Procedure 2  .......[...]

2 Troubleshooting Pro cedures 2-4 [CONFIDE NTIAL ] Satellite M500/M505/M5 07 Maintenance Manual Figures Figure 2-1 Troubl eshooting flowch art (1/2) ...................................................................... ... 2-7 Tables Table 2-1 Battery icon ....................................... ................................................ ...[...]

2 Troubleshooting Procedu res Satellite M500/M505/ M507 Maintenance Manual [CONFID ENTIA L] 2-5 2.1 Troubleshooting Chapter 2 d escribes how to dete rmine if a Fie ld Replaceable Un it (FRU) in the comput er is causing the computer to malfun ction. The FRUs covered are: 1 Power Supply 6 Optical Driv e 11 Card reader 2 Main Board 7 Modem 12 PCI Expr[...]

2 Troubleshooting Pro cedures 2-6 [CONFIDE NTIAL ] Satellite M500/M505/M5 07 Maintenance Manual 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as a guide for determining w hich FRU is malfunctioning. Before going through the flowch art steps, check th e following :  Ask the user if a password is registered and, if it is, ask him o[...]

2 Troubleshooting Procedu res Satellite M500/M505/ M507 Maintenance Manual [CONFID ENTIA L] 2-7 Figure 2-1 Tro ubleshooting flowchart ( 1/2)[...]

2 Troubleshooting Pro cedures 1 Do typed characte rs appear cor rectly? No Perform the Keyboa rd/ Touch pad Troubleshooting Procedures in s ection 2.6 Yes Use the diagnost ic HDD and run the diagnostics test prog ram .( PC reboot i s require d) Refer to section 3.2 to start the diagnosti c test program Is the diagn ostic test loaded? Perform each d[...]

2 Troubleshooting Procedu res Satellite M500/M505/ M507 Maintenance Manual [CONFID ENTIA L] 2-9 If the diagnostics program cannot detect an error, th e problem may be intermittent. The Runni n g Test pr ogram sho uld be execute d severa l time s to iso late t he proble m. Chec k the Log Utilitie s func tion to confir m which diagnos tic test detect[...]

2 Troubleshooting Pro cedures 2-10 [CONFIDENTIAL] Satellite M500/M505/M507 Ma intenance Manual 15. If an error is dete cte d on cam era, perform the camer a Troubl es hooting Procedur es in Section 2.18.[...]

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2 Troubleshooting Pro cedures 2-10 [CONFIDENTIAL] Satellit e M500/M505/M507 Mainte nance Manual 2.3 Power Supply Troubleshooting The power supply controls many functions and c ompon ents. To determine if the pow er supply is functio ning properly, star t with Proced ure 1 and continu e with the other Procedu res as instruct ed. The procedur es desc[...]

2 Troubleshooting Pro cedures Satellite M500/M505/M507 Main tena nce Manual [CONFI DENTIAL ] 2-11 Procedure 2 Error Code Check If the power supply m i cropro c esso r d ete ct s a malfunction, it indi cat es th e error cod e as shown below. The error code begins w ith the least signif icant digit. Table 2-3 Error code Error code Where Error occurs [...]

2 Troubleshooting Pro cedures 2-12 [CONFIDENTIAL] Satellit e M500/M505/M507 Mainte nance Manual Check 1 Compare the patterns in the hexadecimal error code to the tables below.  Battery Error c ode Meaning N0FB0 1 FCC 、 LMD under Spec. N0FB0 2 Init ial Data of FCC 、 LMD is without updating N0FB03 Battery Learning abnormal function N0FB04 Batt[...]

2 Troubleshooting Pro cedures Satellite M500/M505/M507 Main tena nce Manual [CONFI DENTIAL ] 2-13  Power ON/OFF Error code Meaning N0FT01 Cannot Boot Up N0FT02 System Hang UP when Boot UP N0FT03 Repeat Boot U P N0FT04 Auto Shut down N0FT05 Sy stem Ha ng Up w hen Ru n-In Te st N0FT06 Cannot Power Off by ON/OFF Sw itch N0FT07 Can't Soft Power[...]

2 Troubleshooting Pro cedures 2-14 [CONFIDENTIAL] Satellit e M500/M505/M507 Mainte nance Manual Check 2 In the case of error code N0 FT0A:  Make sure the AC adaptor cord and AC power cord are firmly plugged into the DC IN 1 9 V socket and wal l outle t. If the cabl es ar e con nected corre ctly , go to the follow ing step:  Connect a new A C [...]

2 Troubleshooting Pro cedures Procedure 3 Connection Check The power supply wirin g diagram is shown below: Any of t he conne ctors may be di sco nnected . Perfor m Chec k 1. Check 1 Disconnect the AC power cord from the w all outlet. Check the power cabl e for breaks. If the pow er cord is damaged, conn ect a new AC power cord. If there is no dama[...]

2 Troubleshooting Pro cedures 2-16 [CONFIDENTIAL] Satellit e M500/M505/M507 Mainte nance Manual Procedure 4 Charge Check The power supply may not ch arge the battery pack. Per form the following procedur es: 1. Reinstall the battery pack. 2. Attach th e AC adaptor an d turn on the power. If you cannot turn o n the power, go to Procedure 5. Check 1 [...]

2 Troubleshooting Pro cedures Satellite M500/M505/M507 Main tena nce Manual [CONFI DENTIAL ] 2-17 Procedure 5 Replacement Check The main board pro cessor module may be d isconnected or damaged. D isassemble the computer following the steps d escribed in Chapter 4, Replacement Pro cedures . Ch eck the connection between the AC adaptor and main board[...]

2 Troubleshooting Pro cedures 2-18 [CONFIDENTIAL] Satellit e M500/M505/M507 Mainte nance Manual 2.4 Main Board Troubleshooting This section describes how to determine if the main boa rd and CP U are defective or no t funct i oning pr operl y. Start wit h Proced ure 1 a nd c onti nue with the ot her proce dures as instructed. The pr oc edures descri[...]

2 Troubleshooting Pro cedures Satellite M500/M505/M507 Main tena nce Manual [CONFI DENTIAL ] 2-19 Procedure 1 Message Check When the power is turn ed on, th e system performs the Power On Self Test ( POST ) installed in the BIOS ROM. The POST tests eac h IC on the mai n board and init ializes it.  If an error mess age is shown on the display, pe[...]

2 Troubleshooting Pro cedures 2-20 [CONFIDENTIAL] Satellit e M500/M505/M507 Mainte nance Manual Check 2 The POST checks the main board. When th e POST detects an error, the system stops or an er ror message appe ars. If one of the following error messag es (1) through (3), (5) or (11) appears, go to Procedure 3. If t he err or message (12) , (13 ) [...]

2 Troubleshooting Pro cedures Satellite M500/M505/M507 Main tena nce Manual [CONFI DENTIAL ] 2-21 Procedure 2 Diagnostic Test Program Execution Check Execute the following tests from the Diagn osti c Test Menu. R efer to Ch apt er 3, Tests an d Diagnostics, for mor e information on how to perform thes e tests. 1. Check MAIN Ver D. KB Test 2. Model,[...]

2 Troubleshooting Pro cedures 2-22 [CONFIDENTIAL] Satellit e M500/M505/M507 Mainte nance Manual Procedure 3 Replacement Check The main board connectors may b e disconnected. Disassemble the computer follow ing the steps described in Chapter 4, Replacement Pro cedures and perform Check 1. Check 1 Visually check for the fo llo wing : a) Cracked or br[...]

2 Troubleshooting Pro cedures Satellite M500/M505/M507 Main tena nce Manual [CONFI DENTIAL ] 2-23 2.5 HDD/SSD Troubleshooting This section describes ho w to determine if th e HDD/SSD is functioning p roperly. Perf orm the steps b elow starting with Procedure 1 and continuing wit h the other p rocedures as required. Procedure 1: Message Check Proced[...]

2 Troubleshooting Pro cedures 2-24 [CONFIDENTIAL] Satellit e M500/M505/M507 Mainte nance Manual Procedure 2 Partition Check Insert the bootable US B k ey, rest art t he comput er with Es c key pressing down. and choose boot from USB device. Perform the following checks: Check 1 Type C: and press Enter . If you cannot change to drive C, go to Check [...]

2 Troubleshooting Pro cedures Satellite M500/M505/M507 Main tena nce Manual [CONFI DENTIAL ] 2-25 Procedure 3 Format Check The computer’s HDD/SSD is formatted using th e low level format progr am and the MS-D OS FORMAT program. To f ormat the HDD/SSD, start with Check 1 below and perform the other steps as required. Check 1 Format the HD D/SSD an[...]

2 Troubleshooting Pro cedures 2-26 [CONFIDENTIAL] Satellit e M500/M505/M507 Mainte nance Manual Procedure 4 Diagnostic T est Program Execution Check The HDD/SSD test pro gram is stored in the Di agnostics Disk. Perfo rm all of the HDD/SSD tests in the Hard Disk D rive Test. Refer to Chap ter 3, Tests and Diagnostics, for mor e information abo ut th[...]

2 Troubleshooting Pro cedures If any of the connections are loose, rec onnect firmly and repeat Procedure 1. If there is still an error, go to Check 2 . Check 2 The HDD/SSD may be dam aged. Replace it with a n ew one following th e instructions in Ch apter 4, Repla cement Pro cedures . If t he problem still exists, perform Check 3. Check 3 T he Mai[...]

2 Troubleshooting Pro cedures 2-28 [CONFIDENTIAL] Satellit e M500/M505/M507 Mainte nance Manual 2.6 Keyboard and Touch p ad Troubleshooting To dete rmine i f the comp ute r’s keyboar d or touch pad is f unctio ning prop erly, perform th e following pro cedures. Start wit h Procedur e 1 and continu e with the other pro cedures as instructed. Proce[...]

2 Troubleshooting Pro cedures Procedure 2 Connector Ch eck and Replacement Check The keyboard, tou ch pad or sensor/switch bo ard may be disconnected or dam aged. Disassemble th e computer follow ing the steps d escribed in Chap ter 4, Repla cement Proced ures , and perform the following ch ecks: 1. If the keyboard or Ac cuPoint malfunctions, start[...]

2 Troubleshooting Pro cedures If the connection is loose, reconnect firmly. If there is sti ll an error, go to Check 4. Check 4 The touch pad or the touc h pad cabl e may be dama ged. R e p lace it wit h a new one following the inst ru ct ion s in Chapter 4, Repl acement Pr ocedures . If the problem still exists, perform Ch eck 5. Check 5 The main [...]

2 Troubleshooting Pro cedures 2.7 Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. Start wit h Proce dure 1 a nd contin ue with the other proced ures as instructe d. Procedure 1: External Monitor Check Procedure 2: Diag nostic Te st Program Ex ecution C heck Procedure 3: Connector [...]

2 Troubleshooting Pro cedures 2-32 [CONFIDENTIAL] Satellit e M500/M505/M507 Mainte nance Manual If the connection is loose, r econnect firmly and r es t art the co mputer. If there is still an erro r, go to Proce dure 4. Procedure 4 Replacement Check LCD module and main board are connected to display circuits. Any of these comp onents may be da mag[...]

2 Troubleshooting Pro cedures Satellite M500/M505/M507 Main tena nce Manual [CONFI DENTIAL ] 2-33 2.8 Optical Drive Troubleshoot ing This section describes ho w to determine i f the optical drive (D VD-ROM and DV D±R/±RW/- RAM Drive) in th e Slim Select Bay is fun ctioning properly. Perform the steps below starting with Procedure 1 and continu e [...]

2 Troubleshooting Pro cedures Procedure 2 Connector Ch eck and Replacement Check The optical drive (DVD-ROM and DVD ±R/±RW/-RA M Drive) is connected to th e main board. The connectors m ay be disconnected from the main bo ard or may be damaged. Disassemble the compute r followin g the steps described in Chapter 4 , Replacem ent Procedures and per[...]

2 Troubleshooting Pro cedures Satellite M500/M505/M507 Main tena nce Manual [CONFI DENTIAL ] 2-35 2.9 Modem Troubleshooting This section describes how to determine if the computer’s modem is functioning properly. Perform the steps below starting with Procedur e 1 and continuing w ith the other proced ures as re quire d. Procedure 1: Diag nostic T[...]

2 Troubleshooting Pro cedures Procedure 2 Connector Ch eck and Replacement Check The Mode m is insta lled as an MDC (Mo de m Daug hter Ca rd). If t he modem ma lfunc tions, there may be a ba d conne ction between the MDC a nd the main board. Or the MDC, main board or their connectors migh t be damaged. Disassemble the compute r followin g the steps[...]

2.10 LAN Troubleshooting 2 Troubleshooting Procedures Satellite M500/M505/M507 Main tena nce Manual [CONFI DENTIAL ] 2-37 2.10 LAN Troubleshooting This sec tion de scribes how to deter mine if the comp uter’ s LAN is funct ioning properl y. Perfor m the steps below sta rting wi th Procedu re 1 and c o ntinue with the other proc edures as required[...]

2 Troubleshooting Pro cedures 2-38 [CONFIDENTIAL] Satellit e M500/M505/M507 Mainte nance Manual 2.11 Wireless LAN Troubleshooting This section describes how to determine if the computer’s W ireless L AN is functioning properly. Perform the steps below starting wi th Proced ure 1 and con tinu i ng with th e other procedures as required. Procedure [...]

2 Troubleshooting Pro cedures Procedure 2 Antenn a Connection Check The wireless LAN wirin g diagram is shown below: Any of the con nections may be disc onnected. Disass emble the computer f ollowing the st eps described in Chapter 4, Rep la cement Procedur es , and perform the following checks: Check 1 Make sure the wi reless LAN board is firmly c[...]

2 Troubleshooting Pro cedures 2-40 [CONFIDENTIAL] Satellit e M500/M505/M507 Mainte nance Manual Procedure 3 Replacement Check The wireless LAN antenna, wireless LAN board and the main board are connected to the circuits. Any of thes e components may be damaged. Refer to Chapter 4, Repl acement Procedures, for instru ctions on how to disass embl e t[...]

2 Troubleshooting Pro cedures Satellite M500/M505/M507 Main tena nce Manual [CONFI DENTIAL ] 2-41 2.12 Sound Troubleshoot ing This sec tion d escribe s how to dete rmine if the c ompute r’s s ound fu nctions are funct ioning properly. Perform the steps below startin g with Procedure 1 and continuing w ith the other procedures as required. Procedu[...]

2 Troubleshooting Pro cedures Procedure 2 Connector Check The sound function-wiring di agram is shown below: Any of the connectio ns may be disconnected. Di sassemble the computer following the steps describe d in Chap ter 4, Re placeme nt Proce dures a nd per f orm the f ollowing c hecks: If the stereo speakers do not work correctly, per form Chec[...]

2 Troubleshooting Pro cedures Satellite M500/M505/M507 Main tena nce Manual [CONFI DENTIAL ] 2-43 Procedure 3 Replacement Check >>>> Check 1 If the stereo speakers do not sound properly, the right o r left speaker may be defec tive or da mage d. Replac e it with a ne w one. If t he stere o speaker s still do not work properly, go to Ch [...]

2 Troubleshooting Proc edures 2.16 SD Card Slot Troubleshooting 2.13 Card Reader Slot Troubleshoot ing This section describes ho w to determi ne if th e co m p uter’s ca rd read er functions are functioning prop erly. Perform the steps below st arting w ith Procedure 1 an d continuing with the other proce dures as re quired. Procedure 1: Check on[...]

2 Troubleshooting Procedu res 2.14 PCI Express Card Slot Troubleshooting This section describ es how to chec k PCI Expr ess Card slot by inspecting a card with PCI Express int erf ac e. Procedure 1: C heck on Windows VIS TA(TM) Procedure 2: C onnector Check and Replacement Check Procedure 1 Check on Windows VISTA(TM) Insert a PCI Express Car d into[...]

2 Troubleshooting Proc edures 2.16 SD Card Slot Troubleshooting 2-46 [CONFIDENTIAL] Satellit e M500/M505/M507 Mainte nance Manual[...]

2 Troubleshooting Procedu res Satellite M500/M505/ M507 Maintenance Manual [CONFID ENTIA L] 2-47 2.15 Fingerprint Board(BTO) Troubleshooting This se c tion de scri bes how to dete rmine if the compu ter’s finger print boa rd is functi oning properly. P erform the steps b elow starting with Procedure 1 and continuing with the oth er procedures as [...]

2 Troubleshooting Proc edures 2.16 SD Card Slot Troubleshooting Procedure 2 Connector Ch eck and Replacement Check The fin gerpri nt boar d is insta lled t o the touc hpad board. I f the fi nge rpri nt boar d malfunctions, ther e may be a bad conn ection between the fingerprint bo ard and the touchpad board. Or the fing erprint board or touchpad b [...]

2 Troubleshooting Procedu res Satellite M500/M505/ M507 Maintenance Manual [CONFID ENTIA L] 2-49 2.16 Bluetooth(BTO) Troublesh ooting This sect ion describes how to determine if th e computer’s Bluetooth is functio ning p ro perly. Perform the steps be low starting with Proced ure 1 and continuing with the other proced ures as required. Procedure[...]

2 Troubleshooting Proc edures 2.16 SD Card Slot Troubleshooting Procedure 2 Connector Ch eck and Replacement Check The Bluetoo th is installed on the main boa rd by Bluetooth cable. If the Bluetooth malfu nctions, there may be a bad conne ctio n be tween the Bluetooth and the main board. O r the Blue tooth, main boa rd or the Bluet ooth ca ble mig [...]

2 Troubleshooting Procedu res Satellite M500/M505/ M507 Maintenance Manual [CONFID ENTIA L] 2-51 2.17 3G(BTO) Troubleshooting This sect ion describes how to determine if the computer’s 3 G is functioning prop erly. Perform the st eps below starting with Procedure 1 and continu ing with the other procedures as required. Procedure 1: Diagnostic Tes[...]

2 Troubleshooting Proc edures 2.16 SD Card Slot Troubleshooting Procedure 2 Connector Ch eck and Replacement Check The 3G is installed as an 3G card. If the 3G ma lfuncti ons, there may be a ba d connectio n between the 3G and the main b oard. Or the 3G or main board might be damaged. Disassemble the compute r followin g the steps described in Chap[...]

2 Troubleshooting Procedu res Satellite M500/M505/ M507 Maintenance Manual [CONFID ENTIA L] 2-53 2.18 Came ra(BTO) Trou bleshootin g This section describ es how to determin e if the computer’s camer a is function ing prop erly. Perform the steps b elow starting with Procedure 1 and continu ing with the oth er procedures as required. Procedure 1: [...]

2 Troubleshooting Proc edures 2.16 SD Card Slot Troubleshooting Procedure 2 Connector Ch eck and Replacement Check The camera is installed o n the main bo ard by camera cable. If th e camera malfunction s, there may be a bad connection betw een the camer a and the main board. Or the camera, mai n board or the camera cable might b e damaged. Disasse[...]

3 Tests and Diagnostics Satellite M50 0/M505/M507/M5 00D/M505D/M507D Maintenance M anual [CONFIDENTIAL ] 3-1 Chapter 3 Tests and Diagnostics[...]

3 Tests and Diagnostics 3 -2 [CO NFIDENTIAL]Satellite M5 00/M505/M507/M 500D/M505D/M50 7D Maintenance Manual Chapter 3 Contents Tests and Diagnostics ..................................................................................................... 3-3 3.0.1 ........................................................................................[...]

3 Tests and Diagnostics Tests and Diagnostics This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules. The test program should be stored on an optical m edia disk or a USB boot memory. The test program menu will also consist of so m e programs which test the hardware function or displ[...]

3 Tests and Diagnostics 3.0.1 Test menu The Test MENU consists of the following functions. Please enter the item number to ch o ose and execute the test item. 3 -4 [CO NFIDENTIAL]Satellite M5 00/M505/M507/M 500D/M505D/M50 7D Maintenance Manual[...]

3 Tests and Diagnostics 3.0.2 Executing the Diagnostic Test To start the Test PROGRAM on CD-ROM, follow these steps: 1. Burn the test program ISO image to an optical media disk. 2. Insert the optical media disk with th e test program into optical device. 3. Turn on the power, and choose boot from optical device. 4. System will automatically run the[...]

3 Tests and Diagnostics 3.0.3 Executing the Diagnostic Test To start the Test PROGRAM on US B boot disk, follow these steps: 1. Please prepare Toshiba PC of Windows VISTA OS. 2. Please copy the file for creating a USB-Bootable memory to PC. The filename of four files and one folder to copy is shown below. a) COMMAND.COM b) Freedos.bss c) FreeDOSMak[...]

3 Tests and Diagnostics Satellite M50 0/M505/M507/M5 00D/M505D/M507D Maintenance M anual [CONFIDENTIAL ] 3-7 7. Turn on the Toshiba PC which need te st, and choose boot from USB device. 8. System will automatically run the test program and display the test menu. 9. When the test menu displays, please enter the item number to choose and execute the [...]

3 Tests and Diagnostics 3.1 Model,BIOS and CPU Test Note: The screen will pause 10sec th en turn to next step. 3 -8 [CO NFIDENTIAL]Satellite M5 00/M505/M507/M 500D/M505D/M50 7D Maintenance Manual[...]

3 Tests and Diagnostics 3.1.1 CPU Test Check CPU spec same with your fixture Check Front side bus speed is real (The speed does match that of BIOS setup) This chapter shows how to use the Diagnostics to test the functions of the CPU speed, type and CPU ID code. 3.1.1.1. Diagnostic name: CPU.EXE Diagnostic Version: 2.10 or later version. 3.1.1. 2.Pr[...]

3 Tests and Diagnostics 3.2 Check MAC Test Check MAC address with the label on the motherboard This chapter shows how to use the Diagnostics to test the MAC address of the Ethernet controller. 3.3.1. Diagnostic name: pg8168.exe Diagnostic Version: 2.00 or later version. 3.3.2. Principle and how to use: a. The pg8168 diagnostic consists of the follo[...]

3 Tests and Diagnostics 3.3 ACIN Test Please insert adopter then run this program. This subtest checks if the power port works properly. This chapter shows how to use the Dia gnostics to test the ACIN functions. 3.3.1 Plug in the power test program will display PASS 3.3.2 Unplug the power to test the program will show Fail. If it fails in a test it[...]

3 Tests and Diagnostics 3.4 Temperature Test Please execute the Temperature Test from test m enu. Test program will show the current CP U temperature result on RIO_25Ch line. Temperature Test will also check if s ystem temp erature is at 20 ∘ C ~ 80 ∘C . 3 -12 [ CONFIDENTIAL]Satellite M500/M505/M507/M 500D/M505D/M507D Maintenance Manual[...]

3 Tests and Diagnostics 3.5 Web camera Test This program is to check webcamera ID. Satellite M50 0/M505/M507/M5 00D/M505D/M507D Maintenance M anual [CONFIDENTIAL ] 3-13[...]

3 Tests and Diagnostics 3.6 PAD Test Press both the Left and Right Buttons thr ee times to see if they work properly. This chapter shows how to use the Diagnostic s to test the pointing device functions. 3.8.1. Diagnostic name: PS2.EXE Diagnostic Version: 1.15 or later version. 3.8.2. Principle and how to use: a. The PS2 diagnostic tests the follow[...]

3 Tests and Diagnostics Satellite M50 0/M505/M507/M5 00D/M505D/M507D Maintenance M anual [CONFIDENTIAL ] 3-15 -t2 : Testing Left and Right button only. -ae : Auto exit the program after the Left and Right button click time setting have rea ched the setting. /TP2 : PS2 mouse testing, no driver need. b. Please refer to the illustration above to see t[...]

3 Tests and Diagnostics 3.7 LCDRGB Test This subtest displays gradations for fo llowing modes. To change the mode, press Enter . Command: video.exe – i /t 162 99 [Mode 101 640*480 8M] [Mode 103 800*600 8M] 3 -16 [ CONFIDENTIAL]Satellite M500/M505/M507/M 500D/M505D/M507D Maintenance Manual[...]

3 Tests and Diagnostics [Mode 111 640*480 16M] [Mode 114 800*600 16M] Satellite M50 0/M505/M507/M5 00D/M505D/M507D Maintenance M anual [CONFIDENTIAL ] 3-17[...]

3 Tests and Diagnostics 3 -18 [ CONFIDENTIAL]Satellite M500/M505/M507/M 500D/M505D/M507D Maintenance Manual[...]

3 Tests and Diagnostics [Mode 105 1024*768 8M] [Mode 117 1024*768 16M] Satellite M50 0/M505/M507/M5 00D/M505D/M507D Maintenance M anual [CONFIDENTIAL ] 3-19[...]

3 Tests and Diagnostics 3 -20 [ CONFIDENTIAL]Satellite M500/M505/M507/M 500D/M505D/M507D Maintenance Manual This chapter shows how to use the Diagnos tics to test the LCD RGB/WB functions. 3.9.1. Diagnostic name: VIDEO.EXE Diagnostic Version: 2.25.06 or later version. 3.9.2. Principle and how to use: a. The VIDEO diagnostic tests following function[...]

3 Tests and Diagnostics Satellite M50 0/M505/M507/M5 00D/M505D/M507D Maintenance M anual [CONFIDENTIAL ] 3-21 3.8 VGA Test This chapter is part of the test card. This test focus on the function of VGA chip and VRAM. Note: It may occur a blue screen for serveral minutes before 3D test when using a USB disk to test.[...]

3 Tests and Diagnostics 3.9 Audio Test 3 -22 [ CONFIDENTIAL]Satellite M500/M505/M507/M 500D/M505D/M507D Maintenance Manual[...]

3 Tests and Diagnostics 3.10 Keyboard Test Press Fn +F12 to end the test NOTE: Press the Fn + F12 to end the test can only work after pressing a ll keys on the keyboard. If there are some failure keys which cause the test can not complete, you can NOT use Fn+ F12 to end test program. Please press “C trl + Shift” key (press Ctrl first then press[...]

3 Tests and Diagnostics 3 -24 [ CONFIDENTIAL]Satellite M500/M505/M507/M 500D/M505D/M507D Maintenance Manual Command: Keyboard.exe /r trsaeng. map trsaen g.xy trsaeng.cd a. Please choose the different kind of keyboard language. b. Display the keyboard on the screen to indica te to the operator ch ecking whether or not each key is correct. c. Type ea[...]

3 Tests and Diagnostics 3.11 Memory Test This program will test the memory and shows you the total memory size. Show the total memory size. Command: mm.exe – t 4 /s This chapter shows how to use the Diagnostics to test the functions of the memory size, speed and location. 3.2.2.1 Diagnostic name: SMBUS.EXE Satellite M50 0/M505/M507/M5 00D/M505D/M[...]

3 Tests and Diagnostics 3 -26 [ CONFIDENTIAL]Satellite M500/M505/M507/M 500D/M505D/M507D Maintenance Manual Diagnostic Version: 1.37 or later version. 3.2.2.2 Principle and how to use: a. The SMBUS diagnostic consists of the following functions. Memory sizes, memory speed and memory location. Command line: a-1. mm -t 4 /s %MSIZE% “-t 3” defines[...]

3 Tests and Diagnostics 3.12 Function TEST Please enter “C” to select the function test. Te st program will test several f unction and show the test result one by one. (Command: functest.exe /T). Satellite M50 0/M505/M507/M5 00D/M505D/M507D Maintenance M anual [CONFIDENTIAL ] 3-27[...]

3 Tests and Diagnostics 3.13 LEDALL Test Test sequnce: 1. PWRBTN_LED white 2. DC-IN LED white 3. PWR_ULED_UP orange 4. PWR_WLED pink 5. BAT_ULED_UP orange 6. BAT_WLED pink 7. LOGO_LED white 8. Light_GI_Led white 9. KB_BL_CTRL white 3 -28 [ CONFIDENTIAL]Satellite M500/M505/M507/M 500D/M505D/M507D Maintenance Manual[...]

3 Tests and Diagnostics 3.14 STORE Test [CD/DVD-ROM TEST] This Program will test if the CD/DVD-ROM wo rks properly, please insert tes t CD before test. This chapter shows how to use the Diagnostics to test the ODD functions. 3.17.1. Diagnostic name: PSATA.EXE 3.17.2. Principle and how to use: a. The PSATA diagnostic consists of the following functi[...]

3 Tests and Diagnostics 3 -30 [ CONFIDENTIAL]Satellite M500/M505/M507/M 500D/M505D/M507D Maintenance Manual 3.15 LID Switch Test Run the test using the instru ctions in the image below. This chapter shows how to use the Di agnostics to test the LID functions. 3.18.1. Diagnostic name: PMC .EXE Diagnostic Version: 2.05. 3.18.2. Principle and how to u[...]

3 Tests and Diagnostics 3.16 MS CARD Test This chapter shows how to use the Diagnos tics to test the card reader functions. Satellite M50 0/M505/M507/M5 00D/M505D/M507D Maintenance M anual [CONFIDENTIAL ] 3-31[...]

3 Tests and Diagnostics 3 -32 [ CONFIDENTIAL]Satellite M500/M505/M507/M 500D/M505D/M507D Maintenance Manual 3.19.1. Diagnostic name: RMS2XX.EXE Diagnostic Version: 1.02. 3.19.2. Principle and how to use: Diagnostic provided by vendor which is an MS ca rd test program that checks the MS card’s read, write and protect function. a. The diagnostic of[...]

3 Tests and Diagnostics 3.17 SD CARD Test This chapter shows how to use the Diagnos tics to test the card reader functions. Satellite M50 0/M505/M507/M5 00D/M505D/M507D Maintenance M anual [CONFIDENTIAL ] 3-33[...]

3 Tests and Diagnostics 3 -34 [ CONFIDENTIAL]Satellite M500/M505/M507/M 500D/M505D/M507D Maintenance Manual 3.20.1. Diagnostic name: RSD.EXE Diagnostic Version: 1.02. 3.20.2. Principle and how to use: Diagnostic provided by vendor which is an SD car d test program that checks the SD card’s read, write and protect function. a. The diagnostic of RS[...]

3 Tests and Diagnostics 3.18 HDD Test There are three items you can choose: Satellite M50 0/M505/M507/M5 00D/M505D/M507D Maintenance M anual [CONFIDENTIAL ] 3-35[...]

3 Tests and Diagnostics 3 -36 [ CONFIDENTIAL]Satellite M500/M505/M507/M 500D/M505D/M507D Maintenance Manual 3.19 BATTERY Test The battery test will provide the relate info rm a tion of battery. This program can also test the battery charge / discharge function. You can also find the battery cycle count information on this battery. NOTE: Please conn[...]

3 Tests and Diagnostics 3.20 Touch LED Test Hands touch the white box of three seconds, then next step Satellite M50 0/M505/M507/M5 00D/M505D/M507D Maintenance M anual [CONFIDENTIAL ] 3-37[...]

3 Tests and Diagnostics 3.21 HDD 3D Protection Place computer in five position as screen shows. For Field inspection T&D, this program judges by sam pling five kinds of data shown below. No Item Contents 1 Access platform. An access platform is leveling. The Fixture which fixes PC by 60 degree inclination is used. 2 Test Fixture Vibration/shock[...]

3 Tests and Diagnostics Judgment If all data is less than ranges, it will be OK. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC 4 Test2 Judgment If all data is less than ranges, it will be OK. U pp e r Rear Satellite M50 0/M505/M507/M5 00D/M505D/M507D Maintenance M anual [CONFIDENT[...]

3 Tests and Diagnostics The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC 5 Test3 Judgment If all data is less than ranges, it will be OK. 3 -40 [ CONFIDENTIAL]Satellite M500/M505/M507/M 500D/M505D/M507D Maintenance Manual Right U pp e r[...]

3 Tests and Diagnostics The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC 6 Test4 Judgment If all data is less than ranges, it will be OK. Satellite M50 0/M505/M507/M5 00D/M505D/M507D Maintenance M anual [CONFIDENTIAL ] 3-41 Front U pp e r[...]

3 Tests and Diagnostics The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC 7 Test5 Judgment If all data is less than ranges, it will be OK. 8 Inspection Judgment If all data is less than ranges, it will be OK. 9 Setting Calibration data When an inspection result is O.K., calibration at[...]

3 Tests and Diagnostics If the position is correct, it will show OK. If the position is wrong, it will show NG. Satellite M50 0/M505/M507/M5 00D/M505D/M507D Maintenance M anual [CONFIDENTIAL ] 3-43[...]

3 Tests and Diagnostics 3.22 Speaker Test This program will test left channel, right cha nnel and two wave files to test speaker function. 3 -44 [ CONFIDENTIAL]Satellite M500/M505/M507/M 500D/M505D/M507D Maintenance Manual[...]

3 Tests and Diagnostics 3.12 Read and Write DMI information This program could read and write below strings from/to DMI block. 1. Manufacture 2. Product Name 3. Ve r s i o n 4. Serial Number 5. Ty p e 11 6. T ype 12 DMI information: Satellite M50 0/M505/M507/M5 00D/M505D/M507D Maintenance M anual [CONFIDENTIAL ] 3-45[...]

3 Tests and Diagnostics Read Type 11: Read Type 12: Write Type 11 （ 60 bytes ） : Write Type 12 (64 bytes): 3 -46 [ CONFIDENTIAL]Satellite M500/M505/M507/M 500D/M505D/M507D Maintenance Manual[...]

3 Tests and Diagnostics Satellite M50 0/M505/M507/M5 00D/M505D/M507D Maintenance M anual [CONFIDENTIAL ] 3-47[...]

3 Tests and Diagnostics 3.23 Auto Run Please enter “J” to select the au to run function. Test program w ill auto run all test items one by one as following sequence. 3 -48 [ CONFIDENTIAL]Satellite M500/M505/M507/M 500D/M505D/M507D Maintenance Manual[...]

3 Tests and Diagnostics 3.0 Appendix: NO# Equipment Descripti on Quantity Remarks 1 Test CD 2 Audio loopback jig 1 3 Memory Stick 1 4 SD Card 1 Satellite M50 0/M505/M507/M5 00D/M505D/M507D Maintenance M anual [CONFIDENTIAL ] 3-49[...]

4 Replacement Procedures SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-1 Chapter 4 Replacement Procedures[...]

4 Replacement Procedures 4 - 2 [CONFIDENTIAL] SatelliteM5 00/M500D Main tenance Manual Chapter 4 4.1 General ............................................................................................................... 6 4.2 Battery pack ...................................................................................................... 14 4.3 [...]

4 Replacement Procedures SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-3 Figures Figure 4-1 Removing the battery pack.................................................................... 14 Figure 4-2 Pressing the Express card ...................................................................... 16 Figure 4-3 Removing the H[...]

4 Replacement Procedures 4 - 4 [CONFIDENTIAL] SatelliteM5 00/M500D Main tenance Manual Figure 4-22 Removing the LED and Fingerprint Board ......................................... 37 Figure4-23 Separating finge rprint board assembly................................................. 37 Figure 4-24 Removing screw securing touchpad on-off board .......[...]

4 Replacement Procedures SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-5 Figure 4-43 Apply new thermal pad on the fan ...................................................... 58 Figure 4-44 Removing the bezel ............................................................................. 59 Figure 4-45 Removing the LCD unit ...[...]

4 Replacement Procedures 4.1 General This section explains how to disassemble the computer and replace Field Replaceab le Units (FRUs). It may not be necessary to re move all the FRUs in order to replace on e. The chart below is a guide to which FRUs need to be removed in order to remove others. Always start by removing the battery pack, next, opti[...]

4 Replacement Procedures SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-7 Safety Precautions Before you begin disassembly, read the followi ng safety precautions and observe them carefully as you work. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatible with the unit. Since other battery pac[...]

4 Replacement Procedures 4 - 8 [CONFIDENTIAL] SatelliteM5 00/M500D Main tenance Manual Before You Begin Look over the procedures in this section be fore you begin disassembling the com puter. Familiarize yourself with the disassembly and reassembly steps. Begin each procedur e by removing the AC adaptor and the battery pa ck as instru cted in this [...]

4 Replacement Procedures SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-9 Disassembly Procedures The computer has three basic types of cable connectors :  Pressure Plate Connectors  Coaxial Cable Connectors  Normal Pin Connectors To disconnect a Pressure Plate connector, lift up the tabs on ei ther side of the conne[...]

4 Replacement Procedures 4 - 1 0 [CONFIDENTIAL] SatelliteM50 0/M500D Maintena nce Manual Assembly Procedures After you have disassembled th e computer and fixed or repa ired the problem that was causing the computer to operate abnorm ally, you will need to reassemble the com puter. Install all the rem oved FRUs following the st eps described in the[...]

4 Replacement Procedures SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-11 Tools and Equipment The use of Electrostatic Discharge (ESD) equi pment is very important for your safety and the safety of those around you. Proper use of these devices will increa se the success rate of your repairs and lower the cost for da maged o[...]

4 Replacement Procedures 4 - 1 2 [CONFIDENTIAL] SatelliteM50 0/M500D Maintena nce Manual Screw Tightening Torque When you fasten screws, be sure to follow the torque list below. CAUTION: Overtightening can damage components and screws; undertightening can result in electrical shorts or other damage if screws or components come loose. NOTE: Toshiba [...]

4 Replacement Procedures SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-13 Color of Screw Shaft To avoid mistakes on the screw length, screw shafts are colored as follo ws:  Even number length screw: brown  Odd number length screw: white  Special length screw: blue (Screw s whose lengths are indicated to one or more[...]

4 Replacement Procedures 4.2 Battery pack Removing the Battery pack To remove the battery pack, follow the steps below and refer to Figure 4-1. CAUTION: When handling battery packs, be careful not to short-circuit the terminals. Also do not drop, hit or apply impact, do not scratch, break, twist or bend the battery pack. 1. Turn off the power of th[...]

4 Replacement Procedures SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-15 Installing the Battery pack To install the battery pack, fo llow th e steps below and refer to Figure 4-1. CAUTION: The battery pack is a lithium ion battery, whic h can explode if not properly replaced, used, handled or disposed of. For environmental[...]

4 Replacement Procedures 4.3 Express card Removing the Express card To remove the Express card, follow the steps below and refer to Figure 4-2 to 4-3. CAUTION: Before you remove the Express card, refer to the notebook’s documentation and to your operating system documentation for proper procedures and precautions. 1. Turn the computer face up. 2.[...]

4 Replacement Procedures 4.4 HDD module CAUTION : When handling the HDD, do not pre ss the top surface as shown by the arrow. Hold it by the sides. Removing the HDD To remove the HDD, follow the steps belo w and refer to Figure 4-4 to 4-10. 1. Turn the computer upside down. 2. Loosen the screw (with an e-ring) and rem ove the HDD cover , underneath[...]

4 Replacement Procedures 4. Pull the tab of the HDD assembly to remove it from the connector of the HDD cable. Be careful not to damage the connector. Figure 4-4 Removing 4 scre ws securing HDD assembly NOTE: Th e following steps describe how to disassemble the HDD assembly, however, do not disassemble if the HDD is working properly. 5. Place the H[...]

4 Replacement Procedures 6. Separate the HDD and HDD Holder . CAUTION: Do not apply pressure to the top or bottom of the HDD. Figure 4-6 Separating the HDD and HDD holder SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-19[...]

4 Replacement Procedures 4 - 2 0 [CONFIDENTIAL] SatelliteM50 0/M500D Maintena nce Manual Installing the HDD To install the HDD, follow the steps be low and refer to Figure 4-3 to 4-6. CAUTION: Do not ho ld the HDD by its top and bottom flat surfaces. It may damage the HDD. 1. Seat the HDD in the HDD Holder and secure the following screws. M2  3L[...]

4 Replacement Procedures 4.5 Memory module Removing the Memory module To remove the memory module, make sure the com puter is in boot mode and powered off, follow the steps below and refer to Figures 4-7 to 4-8. 1. Press two latches outward and remove the first memory. 2. Press two latches outward and remove the second mem ory. Figure 4-7 Removing [...]

4 Replacement Procedures 4 - 2 2 [CONFIDENTIAL] SatelliteM50 0/M500D Maintena nce Manual Installing the Memory module To install the memory module, make sure that the com puter is in boot mode and powered off, follow the steps below and refer to Figures 4-7 to 4-8. CAUTION: When installing only one memory module, be sure to insert it into slot . Ot[...]

4 Replacement Procedures 4.6 Wireless LAN card Removing the Wireless LAN card To remove the wireless LAN card, make sure the com puter is in boot mode and powered off, follow the steps below and refer to Figures 4-9 to 4-10. NOTE: The wireless LAN card is an option. CAUTION: Do not try to remove the wireless LAN card with the computer turned on. Th[...]

4 Replacement Procedures 3. Disconnect the wireless LAN card from the connector on the m ain board. Be careful not to damage the connector. Figure 4- 10 Removing screws and disconnecting wireless LAN antennas 4 - 2 4 [CONFIDENTIAL] SatelliteM50 0/M500D Maintena nce Manual[...]

4 Replacement Procedures SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-25 Installing the Wireless LAN card To install the wireless LAN card, make sure that the computer is in boot mode and powered off, follow the steps below and refer to Figures 4-9 to 4-10. CAUTION: Be sure to switch the computer off before instal ling the[...]

4 Replacement Procedures 4.7 Keyboard Removing the Keyboard To remove the keyboard, follow the steps be low and refer to Figures 4-11 to 4-14. 1. Remove the screws securing the bottom of the keyboard and the keyboard cover on the bottom case. M2  7L FLAT HEAD screw  1 M2  3L FLAT HEAD screw  2 M2  3L Figure 4-11 Removing the screws s[...]

4 Replacement Procedures Figure 4-12 Removing the keyboard cover 4. Remove the following screws securing keyboard. M2  3L FLAT HEAD screw  2 Figure 4-13 Removing the screws 5. Lift the keyboard upward a little and turn it face down on the palm rest. 6. Separate the keyboard flexible cable from connector and the keyboard LED cable from the con[...]

4 Replacement Procedures 4 - 2 8 [CONFIDENTIAL] SatelliteM50 0/M500D Maintena nce Manual Installing the Keyboard To install the keyboard, follow the steps below and refer to Figures 4-11 to 4-14. 1. Place the keyboard face down on the top cover. 2. Connect the keyboard flexible cable to connector and the keyboard LED cable to the connector on the m[...]

4 Replacement Procedures 4.8 Top cover Removing the Top cover To remove the Top cover, follow the steps below and refer to Figures 4-15 to 4-17. 1. Remove the following screws securing the bottom case to the toip case. M2.5  5L FLAT HEAD screw  6 M2  4L FLAT HEAD screw  6 M2  3L FLAT HEAD screw  3 M2  7L FLAT HEAD screw  3 M[...]

4 Replacement Procedures Figure 4-16 Removing the screws on top cover and separating the connector 4. Separate the Top cover from the bottom case. NOTE: remove the top cover according to the direction of the arrow. 4 - 3 0 [CONFIDENTIAL] SatelliteM50 0/M500D Maintena nce Manual Figure 4-17 Removing top cover 1 2 2 3[...]

4 Replacement Procedures SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-31 Installing the Top cover To install the top case, follow the steps below and refer to Figures 4-15 to 4-17. 1 . Install the Top cover on the bottom case. 2 . Secure the following scre ws on the Top cover.  M2  4L FLAT HEAD screw  5 3 . Connec[...]

4 Replacement Procedures 4.9 Bluetooth Removing the Bluetooth To remove the Bluetooth, follow the steps below and refer to Figures 4-18 to 4-19. 1. Remove two pieces of tape. 2. Take the bluetooh away from the top cover. 3. Remove the mylar on the fingerprint board. Mylar Tap Figure 4-18 Removing Bluetooth 4. Separate the cable from the connector a[...]

4 Replacement Procedures SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-33 Installing the Bluetooth To install the Bluetooth, follow the step s below and refer to Figures 4-18 to 4-19. 1. Connect the cable to the Bluetooth. 2. Place the Bluetooth to the top cover. 3. Paste the tape and the m ylar.[...]

4 Replacement Procedures 4.10 Power Button Board Removing the Power Button Board To remove the power button board, follow the steps below and refer to Figures 4-20 Remove the following two screws and remove the board. M2  3L FLAT HEAD screw  2 Figure 4-20 Removing the Power Button board 4 - 3 4 [CONFIDENTIAL] SatelliteM50 0/M500D Maintena nce[...]

4 Replacement Procedures SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-35 Installing the Power Button Board To install the power button board, follow th e steps below and refer to Figures 4-20. 1 . Install the Power Button board on the top cover. 2 . Secure the following scre ws on the Top cover.  M2  3L FLAT HEAD scr[...]

4 Replacement Procedures 4.11 Fingerprint module Removing the fingerprint module To remove the fingerprint module, follow the steps below and refer to Figures 4-21 to 4-23. 1. Disconnect the cable. 2. Remove the following screws then remove the bracket. M2  3.5L FLAT HEAD screw  4 M2  3L FLAT HEAD screw  2 M2X3 Figure 4-21 Removing the [...]

4 Replacement Procedures Figure 4-22 Removing the LED and Fingerprint Board 4. Separating fingerprint board assembly Figure4-23 Separating fingerprint board assembly SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-37[...]

4 Replacement Procedures 4 - 3 8 [CONFIDENTIAL] SatelliteM50 0/M500D Maintena nce Manual Installing the LED board To install the LED board, follow the steps below and refer to Figures 4-21 to 4-23. 1. Securing the board. 2. Install the LED board and the Finge rprint Board on the top cover. 3. Secure the following screws on the Top cover. M2  3.5[...]

4 Replacement Procedures 4.12 Touchpad on-off board Removing the touchpad on-off board To remove the touchpad on-off board follow th e steps below and refer to Figures 4-24. 1. Remove screws securing the touchpad on-off board then remove the board M 2  3L FLAT HEAD screw  1 Figure 4-24 Removing screw securing touchpad on-off board Installing [...]

4 Replacement Procedures 4.13 Main PCB Remove the main PCB To remove the main PCB, follow the steps below and refer to Figures 4-25 to 4-30. 1. Remove 7 pieces of tape and the LVDS screw. M2X2.5 FLAT HEAD screw  1 2. Remove cables on the main PCB. Figure 4-25 Removing tapes and LVDS screw Figure 4-26 Removing cables 4 - 4 0 [CONFIDENTIAL] Satell[...]

4 Replacement Procedures 3. Remove the following screws. M2X3 FLAT HEAD screw  4 M2X4 FLAT HEAD screw  6 M1.6 X2.5 FLAT HEAD screw  1 4. Remove the ODD bracket and battery bracket. M2X3L M1.6X2.5 L Figure 4-27 Removing screws secure the main PCB 5. Remove the ODD module. Figure 4-28 Removing ODD 6. Remove the following screws and take the [...]

4 Replacement Procedures M 2  2.5L FLAT HEAD screw  2 Figure 4-29 Removing ODD bracket 7. Lift the main PCB on the right side then remove it from the bottom case. Figure 4-30 Removing Main PCB 4 - 4 2 [CONFIDENTIAL] SatelliteM50 0/M500D Maintena nce Manual[...]

4 Replacement Procedures SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-43 Installing the main PCB To install the main PCB, follow the step s below and refer to Figures 4-25 to 4-30. 1. Securing the bracket to the ODD. M2  2.5L FLAT HEAD screw  2 2. Place the Main PCB to the bottom case 3. Install the ODD to the Main P[...]

4 Replacement Procedures 4.14 LAN Board Remove the LAN board To remove the LAN Board, follow the steps below and refer to Figures 4-31. 1. Remove following screw securing the LAN board. M2  4L FLAT HEAD screw  1 2. Remove the LAN board. Figure 4-31 Removing screw securing LAN board Installing the main PCB To install the main PCB, f ollow the [...]

4 Replacement Procedures SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-45[...]

4 Replacement Procedures 4.15 D/C IN Cable Remove D/C in cable To remove the D/C in cable, follow the steps below and refer to Figures 4-32. 1. Remove the black mylar. 2. Remove following screw securing the bracket. M2  4L FLAT HEAD screw  1 3. Remove the bracket. Figure 4-32 Removing screw securing bracket 4. Remove the DC in cable. Figure 4[...]

4 Replacement Procedures SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-47 Installing the AC Power cable To install the D/C in cable, follow the steps below and refer to Figures 4-32 to 4-33. 1. Install the D/C in cable. 2. Install the bracket and se curing the following screw. M2  4L FLAT HEAD screw  1 3. Paste the my[...]

4 Replacement Procedures 4.16 Speaker Remove the speaker To remove the Speaker, follow the steps below and refer to Figures 4-57. 1. Remove the following screws securing the speaker. M2  2L Stand off screw  5 2. Remove the speaker from the botto m case. Figure 4-34 Removing screws securing speaker 4 - 4 8 [CONFIDENTIAL] SatelliteM50 0/M500D M[...]

4 Replacement Procedures SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-49 Installing the speaker To install the speaker, follow the st eps below and refer to Figures 4-34. 1. Install the speaker. 2. Securing the following screw. M2  2L Stand off screw  5[...]

4 Replacement Procedures 4.17 Remove LCD Module To remove the LCD module, follow the steps below and refer to Figures 4-35 to 4-36. 1. Remove 6 pcs of tapes Figure 4-35 Removing tapes 2. Remove the following three screws securing the hinge. M2.5  5L FLAT HEAD screw  4 3. Remove the LCD moduls Figure 4-36 Removing LCD 4 - 5 0 [CONFIDENTIAL] Sa[...]

4 Replacement Procedures SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-51 Installing LCD Module To install the LCD module, follow the steps below and refer to Figures 4-35 to 4-36. 1. Install the LCD Module and securing the hinge with following screws. M2.5  5L FLAT HEAD screw  4 2. Arrange the cable. 3. Paste the tap[...]

4 Replacement Procedures 4.18 CPU Heat sink/CPU Removing the CPU Heat sink To remove the heat sink, follow the steps below and refer to Figures 4-37 to 4-38. CAUTION: 1) The CPU can become very hot dur ing operation. Be sure to let it cool before starting repair work. 2) When you remove the CPU, replace the thermal pad on the bottom of heat sink wi[...]

4 Replacement Procedures 2. Unlock the CPU by turning the cam counterclockwise on the CPU socket 180 degrees using a flat-blade screwdriver. Figure 4-38 Unlocking the CPU 3. Remove the CPU . CAUTION: When removing the CPU, lift it str aight up. Otherwise, pins on the CPU may be damaged. SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I[...]

4 Replacement Procedures Install the CPU heat sink/CPU. To install the CPU heat sink/CPU, follow th e steps below and refer to Figures 4-39 to 4-41. 1. Make sure the cam is in the open position. 2. Seat the CPU in the CPU socket. Make sure the direction and position of CPU is correct to avoid damaging pins on the CPU. CAUTION: Place the CPU as show[...]

4 Replacement Procedures H000013080 H000013080 Figure 4-40 Applying new thermal pad 5. Install the CPU heat sink 6. Secure the CPU heat sink with the following screws in the numbered order as shown on the holder. M2  3L FLAT HEAD screw  6 SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-55[...]

4 Replacement Procedures 4.19 VGA Card Removing the VGA Card To remove the VGA card, follow the step s below and refer to Figures 4-42. 1. Remove the following screws securing the VGA. M2  3L FLAT HEAD screw  2 2. Remove the VGA Card from the slot at the pop-up angle Figure 4-42 Removing screws securing VGA Card Install the VGA Card. To insta[...]

4 Replacement Procedures 4.20 FAN Removing the Fan To remove the Fan, follow the steps below and refer to Figures 4-43. 1. Remove the following three screws securing the fan. M2  4L FLAT HEAD screw  3 2. Disconnect the cable from the board. Figure 4-43 Removing screws s ecuring FAN and disconnecting cable 3. Take the FAN away. SatelliteM500 /[...]

4 Replacement Procedures Install the FAN. To install the FAN, follow the steps be low and refer to Figures 4-43 to 4-44. 1. Apply new thermal pad on the fan as shown in the following figure. Stick the thermal pad on fan follow the mark. (Be sure to clean off all old pad before applying new thermal pad). H000013110 Figure 4-44 Apply new thermal pad [...]

4 Replacement Procedures 4.21 LCD unit/Camera Removing the unit/Camera To remove LCD unit/Camera, follow the steps below and refer to Figures 4-45 to 4 -50. 1. Remove the two tape and the following two screws securing the panel. M2.5  5L FLAT HEAD screw  2 2. Remove the panel according to the direction of the arrow Caution: Please be careful [...]

4 Replacement Procedures 3. Remove the tape and the screws secu ring LCD unit then remove the LCD unit M 2 . 5  4 L F L A T H E A D s c r e w  6 Figure 4-46 Removing the LCD unit NOTE: For environmental reasons, do not th row away a malfunctioning LCD unit (or FL). Please follow local ordinances or regulations for its disposal. 4 - 6 0 [CONFI[...]

4 Replacement Procedures 4. Remove the following screws securing the LCD supports and then remove them. M2  2.5L FLAT HEAD screw  6 Figure 4-47 Removing the LCD supports 5. Remove one piece of glass tape on LCD cable co nnector. SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-61[...]

4 Replacement Procedures 6. Disconnect LCD cable from the c onnector and remove the cable. Glass tape Figure 4-48 Removing the LCD cable 7. Remove the Camera from the top case and disconnect the CCD cable from the camera. Figure 4-49 Removing the Camera Figure 4-50 Disconnecting the CCD cable 4 - 6 2 [CONFIDENTIAL] SatelliteM50 0/M500D Maintena nce[...]

4 Replacement Procedures SatelliteM500 /M500D Mainten ance Manual [ C O N F I D E N T I A L ] 4-63 Installing the LCD unit / Camera To install the LCD unit / Camera, f ollow the steps below and refer to Figures 4-45 to 4-50. 1. Connect the CCD cable to the Camera. 2. Install the camera to the top case. 3. Connect the LCD cable to the LCD unit 4. Se[...]

Appendix A Handling the LCD Module Appendices Appendix A P Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assem bly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module in the LCD cover, be sure to seat it so that it [...]

Appendices Appendix A Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a cloth and then wipe the panel’s surface.[...]

Appendix A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. Satellite[...]

Appendices Appendix A Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. A-4 [CONFIDENTIAL] Satellite M500/M505/M507 Mainten[...]

Appendix A Handling the LCD Module Appendices 9. Do not disassemble the LCD module. Disassem bly can cause malfunctions. 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These m aterials can release gas that can damage the panel’s polarization. Satellite M500/M505/M[...]

Appendix B Board Layout Appendices Appendix B Board Layout B.1 Main Board Front View Figure B-1 Main board layout (front) Satellite M500/M50D/M507 Maintenance Manual [CONFIDENTIAL] B-1[...]

Appendices Appendix B Board Layout B-2 [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual Table B-1 Main board connectors (front) Number Name CON6202 Camera / Int. MIC connector CON3701 LVDS connector CON6503 Power button connector CON6601 FUNCTION BRD connector CON6201 TouchPanel connector CON4801 KB connector CON5602 SIM card slot CON5601[...]

Appendix B Board Layout Appendices B.2 Main Board Back View Figure B-2 Main board layout (back) Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] B-3[...]

Appendices Appendix B Board Layout B-4 [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual Table B-2 Main board connectors (back) Number Name CBT_CON1 (HOT BAR) FUNCTION BRD connector CON3801 RGB connector CON4901 FAN connector CON7701 Battery Connector CON6502 DEBUG CARD connector CON6001 HDD connector CON6002 ODD connector CON6003 SSD conn[...]

Appendix B Board Layout Appendices B.3 LAN Board Front and Back View (Front) (Back) Figure B-3 LAN Board layout (front/back) Table B-3 LAN Board connectors (front/back) Number Name MLCON301 RJ45 / FJ11 JACK MLCON103 USB JACK MLCON101 (HOT BAR) LAN board interface Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] B-5[...]

Appendices Appendix B Board Layout B.4 Touchpad Board Front and Back View (Front) (Back) Figure B-4 Touchpad Board layout (front/back) Table B-4 Touchpad Board connector (back) Number Name M1tp_Con1 Touch Pad Module connector M1tp_J1 Touch Pad BD to FP BD connector M1tp_Con3 (HOT BAR) Touch Pad BD to MB interface M1tp_Con2 (HOT BAR) Touch Pad BD to[...]

Appendix B Board Layout Appendices B.5 LED Board Front and Back View (Front) (Back) Figure B-5 LED Board layout (front/back) Table B-5 LED Board connectors (back) Number Name Lb_Con1 (HOT BAR) LED BD to Touch Pad BD interface Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] B-7[...]

Appendices Appendix B Board Layout B.6 Finger Printer Board Front and Back View (Front) (Back) Figure B-6 Finger Printer Board layout (front/back) Table B-6 Finger Printer Board connectors (back) Number Name F_J1 PF BD to Touch Pad BD interface B-8 [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual[...]

Appendix B Board Layout Appendices B.7 Inverter Board Front and Back View (Front) (Back) Figure B-7 Inverter Board layout (front/back) Table B-7 Inverter Board connectors (front) Number Name CN1 Input connector CN2 Output connector Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] B-9[...]

A p p e n d i x C P i n A s s i g n m e n t s A p p e n d i c e s Appendix C Pin Assignments Main board C.1 CON2101 SO-DI MM0 connector (200-pin) Table C-1 SO-DIMM0 connector (200-pin) (1/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 M_VREF_MCH - 2 GND - 3 GND - 4 M_A_DQ61 I/O 5 M_A_DQ58 I/O 6 M_A_DQ63 I/O 7 M_A_DQ57 I/O 8 GND - 9 GND - 10 M[...]

Appendices Appendix C Pin Assignments Table C-1 SO-DIMM0 connector (200-pin) (2/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 63 M_A_DQ32 I/O 64 M_A_DQ34 I/O 65 GND - 66 GND - 67 M_A_DM4 I/O 68 M_A_DQS#4 I/O 69 NC - 70 M_A_DQ4 I/O 71 GND - 72 GND - 73 M_A_DQ33 I/O 74 M_A_DQ37 I/O 75 M_A_DQ36 I/O 76 M_A_DQ35 I/O 77 GND - 78 GND - 79 M_CKE0 I 80[...]

A p p e n d i x C P i n A s s i g n m e n t s A p p e n d i c e s Table C-1 SO-DIMM0 connector (200-pin) (3/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 133 GND - 134 M_A_DQ24 I/O 135 M_A_DQ29 I/O 136 M_A_DQ28 I/O 137 M_A_DQ25 I/O 138 GND - 139 GND - 140 M_A_DQ23 I/O 141 M_A_DQ16 I/O 142 M_A_DQ21 I/O 143 M_A_DQ19 I/O 144 GND - 145 GND - 146 M[...]

Appendices Appendix C Pin Assignments C.2 CON2201 SO-DI MM1 connector (200-pin) Table C-2 SO-DIMM1 connector (200-pin) (1/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 M_VREF_MCH - 2 GND - 3 GND - 4 M_B_DQ59 I/O 5 M_B_DQ63 I/O 6 M_B_DQ62 I/O 7 M_B_DQ58 I/O 8 GND - 9 GND - 10 M_B_DM7 I/O 11 M_B_DQS#7 I/O 12 GND - 13 M_B_DQS7 I/O 14 M_B_DQ61 I[...]

A p p e n d i x C P i n A s s i g n m e n t s A p p e n d i c e s Table C-2 SO-DIMM1 connector (200-pin) (2/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 63 M_B_DQ38 I/O 64 M_B_DQ32 I/O 65 GND - 66 GND - 67 M_B_DM4 I/O 68 M_B_DQS#4 I/O 69 NC - 70 M_B_DQS4 I/O 71 GND - 72 GND - 73 M_B_DQ34 I/O 74 M_B_DQ37 I/O 75 M_B_DQ39 I/O 76 M_B_DQ33 I/O 77 [...]

Appendices Appendix C Pin Assignments Table C-2 SO-DIMM1 connector (200-pin) (3/3) Pin No. Signal Name I/O Pin No. Signal Name I/O 135 M_B_DQ24 I/O 136 M_B_DQ28 I/O 137 M_B_DQ27 I/O 138 GND - 139 GND - 140 M_B_DQ23 I/O 141 M_B_DQ22 I/O 142 M_B_DQ19 I/O 143 M_B_DQ18 I/O 144 GND - 145 GND - 146 M_B_DQS#2 I/O 147 M_B_DM2 I/O 148 M_B_DQS2 I/O 149 GND -[...]

A p p e n d i x C P i n A s s i g n m e n t s A p p e n d i c e s C.3 CON6002 SATA interface ODD connector (13-pin) Table C-3 ODD connector (13-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O S1 GND - S2 SATA_TXP2 I S3 SATA_TXN2 I S4 GND - S5 SATA_RXN2 O S6 SATA_RXP2 O S7 GND - P1 NC - P2 +5VS - P3 +5VS - P4 NC - P5 GND - P6 GND - C.4 CON6001 [...]

Appendices Appendix C Pin Assignments C.5 CON6003 SATA interface SSD connector (BTO) (24-pin) Table C-5 SSD connector (24-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 +5VS - 2 +3VS - 3 +5VS - 4 +3VS - 5 +5VS - 6 +3VS - 7 +5VS - 8 +3VS - 9 NC - 10 NC - 11 GND - 12 GND - 13 NC - 14 SATA_TXP0 I 15 GND - 16 SATA_TXN0 I 17 NC - 18 GND - 19 NC [...]

A p p e n d i x C P i n A s s i g n m e n t s A p p e n d i c e s C.6 CON5001 Media card connector (45-pin) Table C-6 Media card connector (45-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 SD-DAT2 I/O 2 SD_DAT3 I/O 3 MMC_DAT4 I/O 4 SD_CMD I/O 5 MMC_DAT5 I/O 6 GND - 7 CARD_3V3 - 8 GND - 9 CARD_3V3 - 10 MS_CLK I 11 MS_D3 I/O 12 MS_INS# O 13 [...]

Appendices Appendix C Pin Assignments C.7 CON4201 H/P interface connector (8-pin) Table C-7 H/P interface connector (8-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 JACK1_D# I 2 HP_JACK_R O 3 HP_JACK_L O 4 GND - 5 JACK2_D# I JACK_IN I A GND - B VCC_SPDIF - C SPDIF_OUT O C.8 CON5701 WLAN Mini Card interface connector (52-pin) Table C-8 Mini[...]

A p p e n d i x C P i n A s s i g n m e n t s A p p e n d i c e s Satellite M 500/M500/M50 7 Maintenance Manual [CONFIDENTIAL] C-1 1 C.9 CON5501 Upconvert Mini Card interface connector(BTO) (52-pin) Table C-9 Mini Card interface connector (52-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 NC - 2 +3VS - 3 NC - 4 GND - 5 NC - 6 +1.5VS - 7 MIN[...]

Appendices Appendix C Pin Assignments C.10 CON5601 WWAN Mini Card interface connector(BTO) (52-pin) Table C-10 Mini Card interface connector (52-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 NC - 2 +3VS_WWAN - 3 NC - 4 GND - 5 NC - 6 +1.5VS - 7 NC O 8 SIM_VCC - 9 GND - 10 SIM_DIO - 11 CLK_PCIE_WWAN# I 12 SIM_CLK - 13 CLK_PCIE_WWAN I 14 SIM[...]

A p p e n d i x C P i n A s s i g n m e n t s A p p e n d i c e s Satellite M 500/M500/M50 7 Maintenance Manual [CONFIDENTIAL] C-13 C.11 CON5602 SIM Card connector(BTO) (12-pin) Table C-11 MDC interface connector (12-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O C1 SIM_VCC_C - C2 SIM_RST I C3 SIM_CLK I C5 GND - C6 NC - C7 SIM_DIO I/O C.12 CO[...]

Appendices Appendix C Pin Assignments C.14 CON4801 Keyboard interface connector (34-pin) Table C-14 Keyboard interface connector (34-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 NUM_LED# 2 LEDB_LED# 3 CAP_LED# 4 +5VS 5 KSI1 I 6 KSI6 I 7 KSI5 I 8 KSI0 I 9 KSI4 I 10 KSI3 I 11 KSI2 I 12 KSI7 I 13 KSO15 O 14 KSO12 O 15 KSO11 O 16 KSO10 O 17 K[...]

A p p e n d i x C P i n A s s i g n m e n t s A p p e n d i c e s Satellite M 500/M500/M50 7 Maintenance Manual [CONFIDENTIAL] C-15 C.16 CON4804 Touc h PAD ON/OFF connector (4-pin) Table C-16 Touch PAD Button connector (4-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 +5VS - 2 NC - 3 TP_ON O 4 GND - C.17 CON4202 Microphone In connector (8-p[...]

Appendices Appendix C Pin Assignments C.20 CON6701 MB to L AN Board connector (34-pin) Table C-20 MB to LAN Board connector (34-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 +3VS 2 SUSCLK_FM I 3 GND 4 SMB_CLK_FM I 5 SMB_DAT_FM I/O 6 FM_AUDIO_R I 7 FM_AUDIO_L I 8 INTX_FM# I 9 +3VSUS - 10 +3VSUS - 11 PCI_RST# I 12 PCIE_WAKE# O 13 PCIE_LOM_CL[...]

A p p e n d i x C P i n A s s i g n m e n t s A p p e n d i c e s Satellite M 500/M500/M50 7 Maintenance Manual [CONFIDENTIAL] C-17 C.23 CON6107 eSATA/USB Combo connector (11-pin) Table C-23 Speaker connector (11-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 +5VUSB7 - 2 USBP7-_C I/O 3 USBP7+_C I/O 4 GND - 5 GND - 6 SATA_TXP3_C I 7 SATA_TXN[...]

Appendices Appendix C Pin Assignments C.25 CON3801 RGB connector (15-pin) Table C-25 RGB connector (15-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 RED I 2 GREEN I 3 BLUE I 4 NC - 5 GND: - 6 GND - 7 GND - 8 GND - 9 +5VS - 10 GND - 11 NC - 12 DDC2BD_S I/O 13 HSYNC I 14 VSYNC I 15 DDC2BC_S I C.26 CON5401 Newc ard interface connector (26-pin[...]

A p p e n d i x C P i n A s s i g n m e n t s A p p e n d i c e s Satellite M 500/M500/M50 7 Maintenance Manual [CONFIDENTIAL] C-19 C.27 J7701 DC-IN connector (4-pin) Table C-27 DC-IN connector (4-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 GND - 2 GND - 3 D_A/D_DOCK_IN - 4 D_A/D_DOCK_IN - C.28 CON7701 Batte ry connector (9-pin) Table C-[...]

Appendices Appendix C Pin Assignments C.31 CON6201 Touch Panel connector (BTO) (6-pin) Table C-31 Touch Panel connector (6-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 LID_SW# I 2 GND - 3 USBP8+ I/O 4 USBP8- I/O 5 TPN_RST# I 6 +3VS_TPN - C.32 CO6204 Felica Module connector (BTO) (6-pin) Table C-32 Felica Module connector (6-pin) Pin No. S[...]

A p p e n d i x C P i n A s s i g n m e n t s A p p e n d i c e s Satellite M 500/M500/M50 7 Maintenance Manual [CONFIDENTIAL] C-21 Touch PAD Board C.34 M1TP_ C ON1 Touch PAD board to Touch PAD connector (12-pin) Table C-34 Touch PAD Board to Touch PAD connector (12-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 +5VS - 2 +5VS - 3 TP_DAT I/O[...]

Appendices Appendix C Pin Assignments C - 2 2 [CONFIDENTIAL] Satel lite M500/M5 05/M507 Ma intenance Ma nual LAN Board C.36 MLCON301 LAN/RJ11(BTO) interface connector (14-pin) Table C-36 LAN/RJ11 interface connector (14-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 L_TXP_M I/O 2 L_TXN_M I/O 3 L_RXP_M I/O 4 L_TRLP2_M I/O 5 L_TRLM2_M I/O 6 L[...]

Appendix D Keyboard Scan/Character Codes Appendices Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] D-1 Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 01 ‘ ~ 29 A9 0E F0 0E 02 1 ! 02 82 16 F0 16 03 2 @ 03 83 1E F0 1E 04 3 # 04 84 26 F[...]

Appendices Appendix D Keyboard Scan/Character Codes D-2 [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 29 ¦ 2B AB 5D F0 5D *2 30 Caps Lock 3A BA 58 F0 58 31 A 1E 9E 1C F0 1C 32 S 1F 9F 1B F0 1B 33 D 20 A0 23 F0 23 34 F 21 A1 2[...]

Appendix D Keyboard Scan/Character Codes Appendices Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] D-3 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 58 Ctrl (L) 1D 9D 14 F0 14 60 Alt (L) 38 B8 11 F0 11 61 Space 39 B9 29 F0 29 62 ALT (R) E0 38 E0 B8 E0 11 E0 F0 11 75 Ins E0 5[...]

Appendices Appendix D Keyboard Scan/Character Codes D-4 [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 122 F11 57 D7 78 F0 78 *3 123 F12 58 D8 07 F0 07 *3 124 PrintSc Refer to table 2-25 126 Pause Refer to table 2-25 202 Fn *5 20[...]

Appendix D Keyboard Scan/Character Codes Appendices Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] D-5 Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Cap No. Key top Make Break Make Break 55 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 75 INS E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12 76 DEL E0 AA E[...]

Appendices Appendix D Keyboard Scan/Character Codes D-6 [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Cap No. Key top Make Break Make Break 75 INS E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12 76 DEL E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12 79  E0 2A [...]

Appendix D Keyboard Scan/Character Codes Appendices Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] D-7 Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Cap No. Keytop Make Break Make Break 08 7 (7) 47 C7 6C F0 6C 09 8 (8) 48 C8 75 F0 75 10 9 (9) 49 C9 7D F0 7D 11 0 (/) E0 35 E0 B5 E0 4A E0 F0 4A 23 U (4) 4B CB 6B F0 6B 24 I (5[...]

Appendices Appendix D Keyboard Scan/Character Codes D-8 [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual Table D-7 No.126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Co mm o n * E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl* E0 46 E0 C6 E0 7E E0 F0 7E *: This key generates only make codes.[...]

Appendix E Key Layout Appendices Appendix E Appendix E Key Layout E.1 United Kingdom (UK) Keyboard Figure E-1 UK keyboard E.2 United States (US) Keyboard Figure E-2 US keyboard Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] E-1[...]

Appendices Appendix E Key Layout E.3 Japanese (JP) Keyboard Figure E-3 JP keyboard E-2 [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual[...]

Appendix F BIOS rewrite procedures Appendices Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] G- 1 Appendix G Appendix F BIOS rewrite procedures This Appendix explains how to rewrite the system BIOS program when you update the system BIOS. Tools To rewrite the BIOS, you need the following tool:  Bootable USB key for the computer that [...]

Appendix G EC/KBC rewrite procedures Appendices Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] G-1 Appendix H Appendix G EC/KBC rewrite procedures This Appendix explains how to rewrite the EC/KBC system program when you update the EC/KBC system. Tools To rewrite the EC/KBC, you need the following tool:  Bootable USB key for the compu[...]