Toshiba S500M manuel d'utilisation

[CONFIDENTIAL] Toshiba Personal Computer TECRA M11/Satellite Pro S500M Series Maintenance Manual First edition April 2010 TOSHIBA CORPORATION File Number 960-813[...]

ii TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813)) [CONFIDENTIAL] Copyright © 2010 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the inform ation contain[...]

TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] iii Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer TECRA M11/Satellite Pro S500M Series The procedures described in this manual are intended to help service technicians isolate faulty Field Replac[...]

iv TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813)) [CONFIDENTIAL] The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Qosmio F60 Series system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes ho[...]

TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] v Conventions This manual uses the following formats to describe, identify, and highlight term s and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For exa[...]

vi TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813)) [CONFIDENTIAL] Table of Contents Chapter 1 Hardware Overview 1.1 Features ................................................................................................................... ... 1-5 1.2 System Unit Block Diagram ....................................................[...]

TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [CONFIDENTIAL] vii Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting ......................................................................................................... 2-6 2.2 Troubleshooting Flowchart ...................................................................[...]

viii TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813)) [CONFIDENTIAL] Chapter 3 Tests and Diagnostics 3.1 The Diagnostic Test ................................................................................................... 3-7 3.2 Executing the Diagnostic Test .....................................................................[...]

TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] ix 3.33 . Starting TOSHIBA Test & Diagnostic .................................................................. 3-96 3.34 . Windows PE T&D ................................................................................................. 3-98 3.35 DOS T&D ..[...]

x TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813)) [CONFIDENTIAL] Appendices Appendix A Handling the LCD Module ........................................................................... A-1 Appendix B Board Layout ................................................................................................ B-1 Appendix C Pin [...]

1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-1 Chapter 1 Hardware Overview[...]

1 Hardware Overview 1-2 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL][...]

1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-3 Chapter 1 Contents Chapter 1 Hardware Overview ......................................................................................... 1 1.1 Features ............................................................................................[...]

1 Hardware Overview 1-4 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] Figures Figure 1-1 Front of the computer ........................................................................................... 10 Figure 1-2 System unit configurations .......................................................................[...]

1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-5 1.1 Features The Toshiba TECRA M11/Satellite Pro S500M Series Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Sem iconductor (CMOS) technology extensively to provide compact size, minim um weight, l[...]

1 Hardware Overview 1-6 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL]  Chipset Toshiba TECRA M11/Satellite Pro S500M Series computer is Equipped with Intel Ibex peak-M QM57 or HM55.  VGA Controller The PC comes in with one of the following two types:  The internal graphics controller in Intel Processor (C[...]

1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-7  TOSHIBA Dual Pointing Device The TOSHIBA Dual Pointing Device consists of Touch Pad and AccuPoint. The touch pad and control buttons enable control of the on-screen pointer and scrolling of windows. The pointer control stick and AccuPoint e[...]

1 Hardware Overview 1-8 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL]  SmartCard Slot This slot can accommodate a single Sm art Card device. Some models are equipped with a Smart Card slot.  Fingerprint sensor(Some models) The computer is equipped with a fingerprint sensor and fingerprint authentication util[...]

1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-9  Internal LAN The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE- T), Fast Ethernet LAN (100 megabits pe r second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T).  Wireless LAN [...]

1 Hardware Overview Figure 1-1 Front of the computer 1-10 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL][...]

1 Hardware Overview The system unit configuration is shown in figure 1-2 Figure 1-2 System unit configurations TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-11[...]

1 Hardware Overview 1.2 System Unit Block Diagram Figure 1-4 and 1-5 is a block diagram of the system unit. Figure 1-3 System unit block diagram (case of 10, 10c model ） 1-12 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL][...]

1 Hardware Overview Figure 1-4 System unit block diagram (case of 10GC model) TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-13[...]

1 Hardware Overview 1-14 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] The system unit is composed of the following m ajor components:  Microprocessor The Toshiba TECRA M11/Satellite Pro S500M Series computer is equipped with an Intel ® Processor. The PC comes in with one of the following speeds: Intel ® Arra[...]

1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-15  Chipset Toshiba TECRA M11/Satellite Pro S500M Series computer is Equipped with Intel Ibex peak-M QM57 or HM55. Intel PCH (Processor Control HUB) North Bridge:Intel MontaraGM+  Banias Processor System Bus support  DRAM control : DDR33[...]

1 Hardware Overview 1-16 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL]  CardBus / PC card controller (Yenta2 Ver.2.2)  SD card controller (SDHC Ver.1.2)  A SD IO card controller (Ver.1.0)  SmartMedia Controller (SMHC Ver.01/SMIL1.0) (it is not used in Spa)  SIO (UART) controller (MS De bug Port Spec[...]

1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-17  Modem Controller  One MDC is used.  Product made from Askey MDC1.5 (Azalia)  This controller has the following functions: One RJ11 port V.92 (V.90) 56K Modem/FAX Ring Wakeup support  Wireless LAN  One PCI Express Mini Card s[...]

1 Hardware Overview 1-18 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL]  Bridge Media Controller slot  Card slot ｘ１  SD, mini SD (w/ adapter),Micro SD (w /adapter),xD, MMC,Memory Stick,Mem ory Stick Pro,Memory Stick Duo (w/ adapter),  Memory Stick Pro Duo (w/ adapter),Memory Stick Micro (w/ adapter)[...]

1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-19  Other chips  Clock generator ： ICS9LVRS394CKLFT (Made by Integrated Device Technology)  EC/KBC ： MEC1609-PZP(REVISION.D) (Made by standard micro system)  GPIO Expander ： ECE1088-DZK (Made by standard micro system)  PSC: T[...]

1 Hardware Overview 1.3 3.5-inch Floppy Disk Drive (USB External) The 3.5-inch FDD is a thin, high-performance reliable drive that supports 720KB (formatted) 2DD and 1.44MB (formatted) 2HD disks. The FDD is shown in figure 1-4. The specifications for the FDD are listed in Table 1-1. Figure 1-5 3.5-inch FDD (USB External) Table 1-1 3.5-inch FDD spec[...]

1 Hardware Overview 1.4 2.5-inch Hard Disk Drive The removable HDD is a random access non-volatile storage device. It has a non-rem ovable 2.5-inch magnetic disk and mini-W inchester type magnetic heads. The computer supports a 160GB, 250GB or 320GB. The HDD is shown in figure 1-5. Specifications are listed in Table 1-2. Figure 1-6 2.5-inch HDD Tab[...]

1 Hardware Overview 1-22 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] Table 1-3 2.5-inch HDD specifications Specifications Items TSDC G8BC0006T161 TSDC G8BC0006T251 TSDC G8BC0006T321 TSDC G8BC0006T501 Outline Width (mm) 100.0 Dimensio ns Height (mm) 9.5 Depth (mm) 69.85 Weight (g) 97 typ 101 typ Storage size (for[...]

1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-23 1.5 Optical Drive (ODD) 1.5.1 DVD-ROM Drive The DVD-ROM drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) DVD-ROM. The specifications of the DVD-ROM are described in Table 1-3. Table 1-4 DVD-ROM drive specifications Specification[...]

1 Hardware Overview 1.5.2 DVD-Super Multi Drive The DVD Super Multi drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CD- ROM, DVD-ROM, CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW, DVD-RAM, DVD-R DL and DVD+R DL. The specifications are listed in Table 1-5. Figure 1-7 DVD Super Multi drive 1-24 TECRA M11/Satellite Pro S500M Series Mainte[...]

1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-25 Table 1-5 DVD Super Multi drive outline dimensions 仕 様 TEAC Panasonic HLDS 項目 DV-W28S-VTA G8CC0004LZ20 UJ890ADTJ6-A G8CC0004MZ20 GT20N-ATAK7N1 G8CC0004RZ20 Width (mm) 128 (excluding projections) Height (mm) 12.7 (excluding projections)[...]

1 Hardware Overview 1.6 Keyboard The keyboard is mounted 85(US)/87(UK) keys that consist of character key and control key, and in conformity with JIS. The keyboard is connected to mem brane connector on the system board and controlled by the keyboard controller. Figure 1-7 is a view of the keyboard. See Appendix E about a layout of the keyboard. Fi[...]

1 Hardware Overview 1.7 TFT Color Display The TFT color display consists of 14.0-inch HD /HD+ LCD module. 1.7.1 LCD Module The LCD module used for the TFT color display uses a backlight as the light source and can display a maximum of 16M colors with 1,366 x 768 or 1,600 x 900 resolutions. Figure 1-8 shows a view of the LCD module and Table 1-6 lis[...]

1 Hardware Overview 1-28 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] Table 1-6 LCD module specifications Specifications 15.6”HD(1366x768) Non-CSV Item Samsung LTN140AT07- 601G33C0005Y110 LG LP140WH1- TLB1G33C0005Z110 Number of Dots 1,366 (W) x 768 (H) Dot spacing (mm) 0.252(H)x0.252(V) Display range (mm) 359.3[...]

1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-29 1.8 Power Supply The power supply supplies many different voltages to the system board and perform s the following functions: 1. Judges that the DC power supply (AC adapter) is connected to the computer. 2. Detects DC output and circuit malfun[...]

1 Hardware Overview 1-30 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] Table 1-7 Power supply output rating ACPI state S3 S3 S3 S4/S5 S4/S5 S4/S5 G3 M state M3 Moff Moff M3 Moff Moff Wakeup - WOL No WOL - WOL No WOL Pow e r line name Voltag e [V] Name Object P * PPV × × × × × × × Processor * IGD-PGV × × ?[...]

1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-31 R 3 R3V ○ ○ ○ ○ ○ ○ ○ RTC[...]

1 Hardware Overview 1-32 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] 1.9 Batteries The computer has three types of batteries as follows:  Main battery pack  RTC battery The battery specifications are listed in Table 1-9. Table 1-8 Battery specifications Battery name Material Output voltage Capacity G71C000[...]

1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-33 1.9.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor. The microprocessor controls whether the charge is on or off and detects a full charge when the AC adaptor and battery are attached to the computer.[...]

1 Hardware Overview 1-34 TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL]  Data preservation time When turning off the power in being charged fully, the preservation time is as following Table 1-11. Table 1-10 Data preservation time Condition preservation time Standby About 3 days Battery(48Wh, 6 cell) Shutdown Ab[...]

1 Hardware Overview TECRA M11/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] 1-35 1.10 AC Adapter The AC adapter is also used to charge the battery. Table 1-13 lists the AC adapter specifications. Table 1-12 AC adapter specifications Parameter Specification G71C000A5210 (2-pin) G71C000A6210 (3-pin) Power 75W (Peak 90W) Inpu[...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-1 Chapter 2 Troubleshooting Procedures[...]

Troubleshooting Procedures 2-2 [CONFIDENTIAL ] TECRA M11/Satellite Pro S500 M Series Maintena nce Manual ( 960-813) 2[...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-3 Chapter 2 Contents 2 2-2 2.1 Troubleshooting ......................................................................................................2-6 2.2 Troubleshooting Flowchart .......................................................[...]

Troubleshooting Procedures 2-4 [CONFIDENTIAL ] TECRA M11/Satellite Pro S500 M Series Maintena nce Manual ( 960-813) 2.9 Display Troubleshooting .......................................................................................2-42 2.10 Optical Disk Drive Troubleshooting .....................................................................2-44 [...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-5 Figures Figure 2-1 Troubleshooting flowchart (1/2) ..........................................................................2-9 Tables Table 2-1 Battery icon .............................................................................[...]

Troubleshooting Procedures 2-6 [CONFIDENTIAL ] TECRA M11/Satellite Pro S500 M Series Maintena nce Manual ( 960-813) 2.1 Troubleshooting Chapter 2 describes how to determine which Fi eld Replaceable Unit (FRU) in the computer is causing the computer to malfunction. (The “FRU ” m eans the replaceable unit in the field.) The FRUs covered are: 1. P[...]

Troubleshooting Procedures There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is descri bed in the figure as line. (2) Pin connection is describe d in the figure as arrow. <e.g> Connection of modem TECRA M11/Satellite Pro S500M Series Ma[...]

Troubleshooting Procedures 2-8 [CONFIDENTIAL ] TECRA M11/Satellite Pro S500 M Series Maintena nce Manual ( 960-813) 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as a guide fo r determining which troubleshooting procedures to execute. Before going through the flow chart steps, verify the following:  Ask him or her to enter the pa[...]

Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-9[...]

Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (2/2) 2-10 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813)[...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-11 If the diagnostics program cannot detect an e rror, the problem may be intermittent. The Test program should be executed several tim es to is olate the problem. Check the Log Utilities function to confirm which diagnos tic test detecte[...]

Troubleshooting Procedures 2-12 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) 15. If a malfunction is detected on the fingerpr int sensor, perform the Fingerprint Sensor Troubleshooting Procedures in Section 2.18. 16. If a malfunction is detected on the Web camera, perform the Web camera Troubleshooting Procedu[...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-13 2.3 Power Supply Troubleshooting The power supply controller cont rols many functions and compone nts. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as instructe[...]

Troubleshooting Procedures 2-14 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) Table 2-2 DC IN icon DC IN icon Power supply status Lights blue DC power is being supplie d from the AC adapter. Blinks orange Power supply malfunctio n *1 Doesn’t light Any condition other than those above. *1 When the power supply[...]

Troubleshooting Procedures 2.3.2 Procedure 2 Error Code Check If the power supply microprocessor detects a ma lfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below.  Start Off for 2 seconds  Error code (8 bit) “1” On for one second “0” On for half second Interval between data bits Off for half se[...]

Troubleshooting Procedures 2-16 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and comp are it to the tables below. Then go to Check 2. Table 2-3 Error code Error code Where error occurs 1*h DC Power (AC Adapte r) 2*h Main battery 3:h 2[...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-17  Main Battery Error code Meaning 22h Main battery discharg e current is over 0.5A. 23h Main battery charge cu rrent is over 4.3A. 24h The compensation value of [0A] is not within the limits from de sign data (± 400mA). 25h Main bat[...]

Troubleshooting Procedures 2-18 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813)  E3V output Error code Meaning 60h E3V voltage is over 3.96V. 61h E3V voltage is under 2.81V when the computer is powe red o n. 62h E3V voltage is under 2.81V when the computer is booting up. 64h E3V voltage is under 2.81V when EV [...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-19  1R05-E1V output Error code Meaning A0h 1R05-E1V voltage is over 1.26V. A1h 1R05-E1V voltage is unde r 0.89V whe n the computer is powered on. A2h 1R05-E1V voltage is unde r 0.89V whe n the computer is booting up. A4h 1R05-E1V volta[...]

Troubleshooting Procedures Check 2 In the case of error code 10h or 12h:  Make sure the AC adapter and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet. If th e cables are connected firmly, go to the following step.  Connect a new AC adapter and AC power cord. If the problem still oc curs, go to Procedure 5. Check 3[...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-21 2.3.4 Procedure 4 Charging Check Check if the power supply cont roller charges the battery pack properly. Perform the following procedures: Check 1 Make sure the AC adapter is firmly plugged into the DC IN jack. Check 2 Make sure the b[...]

Troubleshooting Procedures 2-22 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) 2.4 System Board Troubleshooting This section describes how to determ ine if th e system board is malfunctioning or not. Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this sec[...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-23 2.4.1 Procedure 1 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM. The IRT tests each IC on the system board and initializes it.  If an error message is s[...]

Troubleshooting Procedures 2-24 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) If any other error message displays, perform Check 3. Check 3 The IRT checks the system board. When the IRT detects an erro r, the system stops or an error message appears. If one of the following error messages (1) th rough (17), (23[...]

Troubleshooting Procedures 2.4.2 Procedure 2 Debugging Port Check Check the D port status by a debug port test. Th e tool for debug port test is shown below. Figure 2-1 A set of to ol for debug port test 1. Not a Serial Port model should connect a de bug port test cable to connector CN3110 of a system board. 2. Connect the RS-232C Cross-cable to th[...]

Troubleshooting Procedures 2-26 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) Table 2-4 Debug port error status (1/2) pending System BIOS Boot block processing Debug Code BIOS processing ou tline Target Device IC No. CPU setup Initialization of PCH ,Super I/O CPU Super I/O IS1050 (CPU Socket) IC3400 ( Super I/O[...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-27 Table 2-4 Debug port error status (2/2) System BIOS IRT processing Debug Code BIOS processing outline Target Device IC No. F100 IRT section start CPU IS1050 (CPU Socket) F101 Creation of SETUP information BIOSROM RAM IC3000/IC3002 (BIO[...]

Troubleshooting Procedures 2-28 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) F116 S3 shift start RAM CN1400, CN1410 (RAM Conn.) F117 S4 shift start RAM CN1400, CN1410 (RAM Conn.) F118 S5 shift start RAM CN1400, CN1410 (RAM Conn.) F119 USB electric supply set ting start PCH EC IC1600 (PCH) IC3200 (EC/KBC) F11A [...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-29 2.4.3 Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. These tests check the system board. Refer to Chapter 3, Tests and Diagnostic, for more information on how to perform t[...]

Troubleshooting Procedures 2-30 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) 2.5 USB FDD Troubleshooting To check if the USB FDD is malfunctioning or not, follow the troubl eshooting procedures below as instructed. Procedure 1: FDD Head Cleaning Check Procedure 2: Diagnostic Te st Program Execution Check Proce[...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-31 2.5.2 Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, tu rn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more inform ation about th e diagnostics test [...]

Troubleshooting Procedures 2.5.3 Procedure 3 Connector Check and Replacement Check USB FDD is connected to USB port on system board or USB/Sound board. The connection of the cable and board may be defective. Otherw ise, they m ay be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the f[...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-33 NOTE: When checking the connection, be sure to check it with care for the followings. 1. Cable can not be disconnected from the connector. 2. Cable is connected st raight to the connector. 3. Cable is connected all the way seated in th[...]

Troubleshooting Procedures 2-34 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) 2.6 2.5” HDD Troubleshooting To check if the 2.5” HDD is malfunctioning or not, follow the troubl eshooting procedures below as instructed. Procedure 1: Partition Check Procedure 2: Message Check Procedure 3: Format Check Procedur[...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-35 2.6.2 Procedure 2 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM. When the test detects an erro r, an error message is displayed on the screen. Make sure no[...]

Troubleshooting Procedures 2-36 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) 2.6.3 Procedure 3 Format Check The computer’s HDD is formatted using the DOS FORMAT program or the physical format program of the test program. To format the HDD, start with Check 1 below and perform the other steps as required. Ref[...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-37 2.6.4 Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnosti cs Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more inform ati[...]

Troubleshooting Procedures 2.6.5 Procedure 5 Connector Check and Replacement Check The SATA HDD may be disconnected, or the SA TA HDD or system board may be dam aged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks: Check 1 Make sure the SATA HDD is firmly connected to CN1[...]

Troubleshooting Procedures 2.7 Keyboard Troubl eshooting To check if the computer’s keyboard is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check 2.7.1 Procedure 1 Diagnostic Test Program Execution Check Execute[...]

Troubleshooting Procedures 2-40 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813) 2.8 Touch pad or Dual point Troubleshooting To check if the computer’s touch pad is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2:[...]

Troubleshooting Procedures 2.8.2 Procedure 2 Connector Check and Replacement Check The connection of the cable and board may be defective. Otherwise, they m ay be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the cables are firmly conn ected [...]

Troubleshooting Procedures 2.9 Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Cable Check Procedure 3: Replacement C[...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-43 Procedure 3 Replacement Check The LCD module and system board are connect ed to display circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures. Check 1 Replace the LCD cable with a new one followin[...]

Troubleshooting Procedures 2.10 Optical Disk Drive Troubleshooting To check if optical disk drive is malfunctioni ng or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check 2.10.1 Procedure 1 Diagnostic Test Program Execution Check Exe[...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-45 Check 2 The SATA ODD may be damaged. Re place it with a new one following the instructions in Chapter 4, Replacement Procedures . If the problem still ex ists, perform Check 3. Check 3 System board may be faulty. Replace it with ne w o[...]

Troubleshooting Procedures 2.11 Modem Troubleshooting To check if modem is malfunctioning or not, fo llow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check 2.11.1 Procedure 1 Diagnostic Test Program Execution Check Execute Modem test in the LA[...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-47 Check 2 Modem cable m ay be faulty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 3 MDC may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedure . If the problem [...]

Troubleshooting Procedures 2.12 LAN Troubleshooting To check if the computer’s LAN is malfunc tioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check 2.12.1 Procedure 1 Diagnostic Test Program Execution Check Execute LAN tes[...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-49 2.13 Wireless LAN Troubleshooting To check if the computer’s Wireless LAN is m alfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Transmitting-Receiving Check Procedure 2: Antennas’ Connec[...]

Troubleshooting Procedures 2.13.2 Procedure 2 Antennas' Connection Check The wireless LAN function-wiri ng diagram is shown below: Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the wirele ss communication[...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-51 2.13.3 Procedure 3 Replacement Check Wireless LAN card, wireless LAN antenna or system board may be faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disa ssemble the computer and then perform the following[...]

Troubleshooting Procedures 2.14 Bluetooth Troubleshooting To check if the Bluetooth is malfunctioning or not, follow the troubl eshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connection Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Make sure the wireless[...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-53 Check 2 The Bluetooth module may be damaged. Replace it with a n ew one following the instructions in Chapter 4, Replacement Procedures and check the operation. If the problem still exists, perform Check 3. Check 3 The Bluetooth cable [...]

Troubleshooting Procedures 2.15 Sound Troubleshooting To check if the sound function is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check Procedure 3: Replacement Check 2.15.1 Procedure 1 Diagnostic Test Program Execution Check Execute[...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-55 2.15.3 Procedure 3 Replacement Check  If headphone does not work properly, perform check 1.  If external microphone does not wo rk properly, perform check 2.  If internal microphone does not work properly, perform check 3. [...]

Troubleshooting Procedures 2.16 Bridge media Slot Troubleshooting This section describes how to determine if the computer's Bridge m edia functions are functioning properly. Perform the steps below star ting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Check on Windows OS Procedure 2: Connector Check and [...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-57 2.17 PCI ExpressCard Slot Troubleshooting This section describes how to check PCI Expr essCard slot by inspecting a card with PCI Express interface and a card with USB 2.0 interface. 1. Gigabit Ether ExpressCard 2. USB2.0 5in1 ExpressC[...]

Troubleshooting Procedures 2.18 Fingerprint sensor Troubleshooting CAUTION : To delete the account for confirming the fingerprint operation, it is necessary to log on by the account with the ma nagement authority. If the password has been set to log on, ask the Log-ON password to the user. To check if the Fingerprint sensor work s correctly or not,[...]

Troubleshooting Procedures TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-81 3) [CONFIDENTIAL ] 2-59 Procedure 1 Setting Windows Log-ON password 1. Open [User Account] from [Control Panel]. 2. Click [User Account]. 3. Click the icon of the account (user’s na me) that you want to set the password. 4. Click “Create Account”. 5. Ty[...]

Troubleshooting Procedures 7. When the Store to Sensor screen is displa yed, check Store fingerpri nt to Sensor. Click Finish to complete fingerprint registration. Procedure 3 Authentication of fingerprint 1. Turn on the computer to start up Windows. 2. In the Windows logon window, put lightly the first joint of your finger registered and slide you[...]

Troubleshooting Procedures Procedure 4 Connector Check an d Replacement Check The connection of the cable and board may be defective. Otherwise, they m ay be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures , and perform the following checks: Check 1 Make sure the cables are firmly co nnected to th[...]

Troubleshooting Procedures 2.19 Web camera Troubleshooting To check if the computer’s web camera is ma lfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Check on Windows OS Procedure 2: Connector Check and Replacement Check 2.19.1 Procedure 1 Check on Windows OS Use the software, Camera Assistan t Softwa[...]

Troubleshooting Procedures Check 2 If web camera does not work prope rly(the image from a web cam era cannot be displayed. ), web camera m ay be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures . If the problem still occurs, perform Check 3 Check 3 System board may be faulty. Replace it with a new one follo[...]

Troubleshooting Procedures 2-64 [CONFIDENTIAL] TECRA M11/ Satellite Pro S 500M Series Main tenance Manual (960-813)[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-1 Chapter 3 Tests and Diagnostics[...]

Tests and Diagnostics 3-2 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-3 Chapter 3 Contents 3 3-2 3.1 The Diagnostic Test ................................................................................................... 3-7 3.1.1 Diagnostics menu .................................................................[...]

Tests and Diagnostics 3-4 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.21.2 Operations .......................................................................................... 3-57 3.22 Log Utilities ............................................................................................................[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-5 3.34.2 Starting T&D ...................................................................................... 3-99 3.34.3 System Information Menu ................................................................ 3-100 3.34.4 Test Menu ......[...]

Tests and Diagnostics 3-6 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Tables Table 3-1 Subtest names (1/2) ............................................................................................ 3-18 Table 3-2 Error codes and error status names (1/3) .......................................................[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-7 3.1 The Diagnostic Test This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules. The Diagnostics Program s are stored on some Diagnostic Disks. There are Service Program Module[...]

Tests and Diagnostics 3-8 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813)  REAL TIMER TEST  NDP TEST  EXPANSION TEST  CD-ROM/DVD-ROM TEST  ERROR RETRY COUNT SET [FDD & HDD] Other tests are:  Wireless LAN TEST (Wireless LAN TEST disk)  LAN/Modem/Bluetooth/IEEE1394 TEST (LAN/Modem/Bluetooth/[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-9  The Diagnostics Disk (Main T&D) 3.1.3 Heatrun test program The heatrun test starts autom atically after the selection. You will need the following equipment to perform this program.  The Diagnostics Disk (Main T&D)[...]

Tests and Diagnostics 3-10 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.2 Executing the Diagnostic Test To start the Repair test program, follow these steps: 1. Insert the Repair test program disk in the USB floppy disk drive or Optical disk drive. 2. Turn on the computer while pressing U key. The following m[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-11 3.2.1 Diagnostics menu (T&D) Set the highlight bar to 3 , and press Enter . The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 [...]

Tests and Diagnostics 3-12 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Set the highlight bar to 1 , and press Enter . The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST 2 - MEMORY TEST[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-13 Select the option you want to execute and press Enter . When you select 1- SYSTEM TEST , the following message will appear: SYSTEM TEST NAME XXXXXX xxxxxxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-TEST : XX [...]

Tests and Diagnostics 3-14 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Use the up and down arrow keys to move the cursor to “ ERROR STOP ”. Use the right and left arrow keys to move the cursor to the desired option and press Enter . Selecting YES of ERROR STOP stops the test program when an error is found [...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-15 3.3 Setting of the hardware configuration To execute this program, input 1 in the startup menu. Then press Enter to select the (2)- Initial config set . The H/W initial inform ation setting tool consists of four subtests. Input the number y[...]

Tests and Diagnostics 3-16 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 7. “Create DMIINFO TXT (Y/N)?” is displayed. Press Y, then the DMI information (text data) is written to the Floppy disk, etc. Setting of the HWSC Setting of the UUID Display of the DMI information (including UUID) After completion of t[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-17 3.4 Heatrun Test To execute this program, press 2 , Repair Heatrun and press Enter in the startup menu, press Enter . After selecting this test, the same subtests as 3.23 RUNNING TEST is executed successively. For more details on the proced[...]

Tests and Diagnostics 3-18 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.5 Subtest Names Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) No. Test Name Subtest No. Subtest Name 1 SYSTEM 01 02 03 04 05 ROM checksum Fan ON/OFF Geyserville Quick ch[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-19 Table 3-1 Subtest names (2/2) No. Test Name Subtest No. Subtest Name 6 PRINTER [Not supported] 01 02 03 Ripple pattern Function Wraparound 7 ASYNC [Not supported] 01 02 03 FIR/SIR Point to point (send) FIR/SIR Point to point (receive) Wrapa[...]

Tests and Diagnostics 3-20 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.6 System Test To execute the System Test select 1 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 ROM checksum This[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-21 If the CPU supports Gerserville (SpeedStep), this Subtest checks that the CPU operating clock speed can be changed. If the CPU does not support Gerserville (SpeedStep), the following message is displayed and the test is ended. This chip is [...]

Tests and Diagnostics 3-22 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) To test the cache memory, a pass-through write-read com parison of ‘5Ah’ data is run repeatedly to the test area (‘7000’: ‘Program’ size to ‘7000’: ‘7FFF’ (32 KB)) to check the hit-miss ratio (on/off status) for CPU cach[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-23 3.7 Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Pressed key [...]

Tests and Diagnostics 3-24 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.8 Display Test To execute the Display Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 VRAM read/writ[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-25 Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for following modes. To change the mode, press Enter . [Mode 12] [Mode 13] [Mode 3] [Mode 111 640*480 64K] [Mode 112 640*480 16M] [Mode 114 800*600 64K] [Mode 115[...]

Tests and Diagnostics 3-26 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Subtest 06 “H” Pattern Display This subtest displays a full screen of “H” patterns. HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-27 3.9 Floppy Disk Test CAUTION : Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD. The contents of the floppy disk will be erased. To execute the Floppy Disk[...]

Tests and Diagnostics 3-28 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Select the number of the subtest you want to execute and press Enter . The following message will appear during the floppy disk test. FLOPPY DISK IN PROGRESS XXXXXXX xxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop [...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-29 3.10 Printer Test CAUTION : Printer Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. NOTE : An IBM compatible printer must be con[...]

Tests and Diagnostics 3-30 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Subtest 02 Function This subtest is for IBM compatible printers, and tests the following f unctions: Normal print Double-width print Compressed print Emphasized print Double-strike print All characters print This subtest prints the various [...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-31 3.11 Async Test To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. To execute the Async Test, select 7 from the DIAGNOSTIC TEST MENU, press Enter and follow the directio[...]

Tests and Diagnostics 3-32 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.12 Hard Disk Test To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter , and follow the directions on the screen. CAUTION : The contents of the hard disk will be erased when subtest 02, 03, 04, 06, 08 or 09 i[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-33 4. The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter . The following message will appear during each subtest. HARD DISK TEST XXXXXXX XX[...]

Tests and Diagnostics 3-34 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Subtest 04 Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder, then reads the data while moving from cylinder to cylinder. (Test the data interference in the neighbor track) Worst [...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-35 3.14 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter . Subtest 01 Real ti[...]

Tests and Diagnostics 3-36 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Subtest 03 Real time carry CAUTION : When this subtest is executed, the current date and time are erased. This subtest checks the real time clock increments, m aking sure the date and time are displayed in the following form at: Current dat[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-37 3.15 NDP Test To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. CAUTION: Judge the existence of high-speed operation processor by 1bit of the composition byte. If exists,[...]

Tests and Diagnostics 3-38 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.16 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 PCMCIA wraparound [It is not supported] CAUTION : PCMCIA wraparound test is not sup[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-39 Subtest 02 RGB monitor ID NOTE: To execute this subtest, monitor supporting EDID (Extended Display Identification Data) is required. Connect a wraparound connector to CRT monitor for the test of ID acquisition. This subtest is executed by u[...]

Tests and Diagnostics 3-40 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.17 CD-ROM/DVD-ROM Test To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE : For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABE[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-41 3.18 Error Code and Error Status Names Table 3-2 lists the error codes and error status names for the Diagnostic Test. Table 3-2 Error codes and error status names (1/3) Device name Error code Error status name (Common) FF Data Compare Erro[...]

Tests and Diagnostics 3-42 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Table 3-2 Error codes and error status names (2/3) Device name Error code Error status name FDD 01 02 03 04 08 09 10 20 40 80 60 06 EE FDD - BAD COMMAND ERROR FDD - ADDRESS MARK NOT FOUND FDD - WRITE PROTECTED FDD - RECORD NOT FOUND FDD - D[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-43 Table 3-2 Error codes and error status names (3/3) Device name Error code Error status name (HDD) CC E0 0A EE DA 12 HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERROR NDP 01 02 03 [...]

Tests and Diagnostics 3-44 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.19 Hard Disk Test Detail Status When an error occurs in the hard disk test, the following message is displayed: HDC status = XXXXXXXX Detailed information about the hard disk test error is displayed on the screen by an eight- digit number[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-45 Table 3-4 HDC Error register contents Bit Name Description 7 BBK (Bad block mark) “0” … Not used “1” … A bad block mark is detected. 6 UNC (Uncorrectable) “0” … There is no uncorrectable data error. “1” … Uncorrectab[...]

Tests and Diagnostics 3-46 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.20 ONLY ONE TEST 3.20.1 Program Description This program tests the unique functions of this model. 3.20.2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter . The following menu appears in the display. #####################[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-47 Subtest 01 Pressed Key Display (Main key) When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed.[...]

Tests and Diagnostics 3-48 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Subtest 02 Pressed Key Display (Ten key): Not used When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-49 Subtest 03 Touch Pad This subtest checks the functions of the touch pad as shown below. A) Direction and parameter B) Switching function check. This test displays the response from the touch pad and touch pad switch. When moving your finger[...]

Tests and Diagnostics 3-50 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Subtest 04 Wireless communication Switch This subtest checks if the Wireless comm unication switch works properly. If the test is started with the switch ON, following message appears in the display. Wireless communication Switch is set to [...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-51 NG m essage appears in the display if a defective is found during the test. Confirm the connection of cable, then execute the test again. Press 9 and return to ONLY ONE TESST menu. Subtest 06 LED This subtest checks if each LED lights prope[...]

Tests and Diagnostics 3-52 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Subtest 07 Button This subtest checks the m oving of the of the front operation panel button. Press the eco button after the following message appears. Step 1 X 1 2 * * *. Press Function button (Assist button ) OK m essage appears in the di[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-53 Subtest 08 Acceleration sensor This subtest detects and corrects the each axis (X, Y, Z). NOTE: Make sure that this subtest is executed on the following condition: 1. Flat desk with vertical plane to get the stability of machine. 2. The ver[...]

Tests and Diagnostics 3-54 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) When this subtest is selected, the following message appears in the display. The heaven surface establishes in the upper direction Press [Enter] key NOTE : Be sure to execute the test with the display panel opened. Set the machine on the fl[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-55 Subtest 09 Docker Dock/Undock This subtest is executed with an Slim Port Replicator II. installed. Press Enter while pushing the eject button of the Slim Port Replicator II. the following message appears. Pushing Eject-SW, and press [Enter][...]

Tests and Diagnostics 3-56 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Subtest 0B Volume This subtest checks if Volume control dial works properly. Step1 The following message appears in the display. Volume button test Press Volume [ Down(-) ] Please press volume down button. Step2 The following message appear[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-57 3.21 Head Cleaning 3.21.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this program. 3.21.2 Operations 1. Selecting test 4[...]

Tests and Diagnostics 3-58 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.22 Log Utilities 3.22.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk or output the data to a printer. NOTE : C[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-59 3.22.2 Operations Select 5 and press Enter in the DIAGNOSTIC MENU, logs error information into RAM or onto a floppy disk. The error information is displayed in the following format: XXXXX ERRORS CNT TS-NO PASS STS ADDR WD RD HSTS [ERROR STA[...]

Tests and Diagnostics 3-60 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.23 Running Test 3.23.1 Function Description This function automatically executes the following tests in sequence: 1. System test (subtest 01) 2. Memory test (subtests 01, 02) 3. Display test (subtest 01) 4. Real timer test (subtest 02) 5.[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-61[...]

Tests and Diagnostics 3-62 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.24 Floppy Disk Drive Utilities 3.24.1 Function Description This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD. 1. FORMAT NOTE : This program is only for testing a floppy disk drive. T[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-63 3.24.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message: [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT TO DIAGNOSTICS MENU 2. FORMAT program (a) Selecting FORMA[...]

Tests and Diagnostics 3-64 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3. COPY program (a) When COPY is selected, the following message appears: FLOPPY DISK FORMAT & COPY : VX.XX Type select (0:2DD,3:2HD) ? (b) Selecting a media/drive type number will display a m essage similar to the one below: Insert sou[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-65 4. DUMP program (a) When DUMP is selected, the following message appears: DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type. If 2:HDD is selected, the display will go to step (h)[...]

Tests and Diagnostics 3-66 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) (k) The following message will appear. To finish the dum p, select 3 . Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecting 2 returns to the FDD UTILITIES MENU. Another dump (1:Yes,2:No) ? HDD ID READ prog[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-67 3.25 System Configuration 3.25.1 Function Description The System Configuration program contains th e following configuration information for the computer: 1. Processor Type [Code/L2 cache] 2. Chip set [VRAM] 3. BIOS ROM version [1st ID, 2nd[...]

Tests and Diagnostics 3-68 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.25.2 Operations Select 8 from the DIAGNOSTIC MENU and press Enter. Then, the following system configuration appears in the display. System Configuration Display: Ver X.XX [Machine Name???] * - Processor Type = XXXXXX-XXXXXMHz Code = XX L2[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-69 3.26 Wireless LAN Test Program (Atheros) Since there is no test program for Atheros-made wireless LAN cards, check the wireless LAN card type of the computer and the antenna connection by using Windows program s. Check of the wireless LAN c[...]

Tests and Diagnostics 3-70 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Check of the antenna connection 1. Confirm that the icon for wireless LAN appears at the lower right of the screen under the circumstances the wireless LAN comm unication is available. (It is no problem if a cross is shown on the icon.) 2. [...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-71 3.27 Wireless LAN Test Program (Intel-made a/b/g/n Setting up of REF PC) For the test of Intel-made wireless LAN cards , configure the test environm ent as shown below with the following equipment. ・ AP （ which can operate on Windows XP[...]

Tests and Diagnostics 3-72 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Open “My Computer” window and click “My Network places” on the left column. Click “View network connections” on the left column. The “Network Connections” window appears. Double-click “Local Area Connection”. Network Con[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-73 Click “Install…” button on the “Local Area Connection Properties” window. Local Area Connection Properties window Select “Protocol” on the “Select Network Component Type” window and click “Add…” button. Select Networ[...]

Tests and Diagnostics 3-74 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) When “Install From Disk” window appears, click “Browse…” and specify the created “Clx_Res” folder. Then Click “OK”. (For the test, “PACKET.INF” file is used.) Install From Disk window The “Select Network Protocol” [...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-75 After the completion of REF PC setup, restart the WINDOW S. Then perform the Responder test program for Windows (W TWINSVR.EXE) in the Clx_Res folder. ・ WTWINSVR.EXE Function : Transmitting/receiving of data to/from DUT via AP OS availabl[...]

Tests and Diagnostics 3-76 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.28 Wireless LAN Test Program on DUT PC (Intel-made) 3.28.1 Wireless LAN Test Program (Intel-made : Shirley Peak) on DUT PC This section describes how to perform the wireless LAN transm itting-receiving test (Intel- made 802.11 a/b/g). To [...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-77 To execute the subtest, input the subtest number and press Enter . Subtest01 Communication test of 11a mode for 5100/5150 m odule (Two antenna type) This subtest execute transmitting/receiving test in 802.11a mode using the main antenna. If[...]

Tests and Diagnostics 3-78 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Subtest03 Communication test of 11g mode for 5100/5150 m odule (Two antenna type) This subtest execute transmitting/receiving test in 802.11g mode using the main antenna. If a defective is not found during the test, OK message will appear i[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-79 Subtest06 Communication test of 11b mode for 5100/5150 m odule (Three antenna type) This subtest execute transmitting/receiving test in 802.11b mode using the main antenna. If a defective is not found during the test, OK message will appear[...]

Tests and Diagnostics 3-80 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program This section describes how to perform the LAN/Modem/Bluetooth/IEEE1394 test with the test program. Insert the test program disk for LAN/Mode m/Bluetooth/IEEE1394 test in FDD and turn on the pow[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-81 Subtest01 (i82562 + ICHx) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. The following message will appear: [LAN transmit & receive test !] COMPLETED Repeat count = 00000 Error count = 00000 LOOPBACK[...]

Tests and Diagnostics 3-82 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Subtest02 (GbE) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. Select 2 to execute and press Enter . The following message will appear: Testing adaptor...hit <ESC> to abort. * External Loopback Tes[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-83 3.29.2 Modem test For this subtest, connect the modem PCB and RJ11 connector with a harness. Use the dedicated “FAT-MODE inspection device (product code: QE2000P01 made by Nitto Denki Seisakusyo)” for the tests. ########################[...]

Tests and Diagnostics 3-84 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.29.3 Bluetooth test Preparation ・ For the test of Bluetooth function, use the Windows program installed on the target computer (computer to be tested). A responder device (device for transm itting/receiving data) is also needed. (A mobi[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-85 5. Select “Diagnostics” tab and click “Run”. 6. Check the “Log” to confirm the test result. 7. When the BT (Bluetooth) address of the responder device appears, the Bluetooth card and antenna connection are OK. If the BT address [...]

Tests and Diagnostics 3-86 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.29.4 IEEE1394 test (Not Used) To execute this test, input 4 and press Enter . NOTE: Use another computer that can communicate by IEEE1394 (i. Link) cable as a reference machine to perform this test. The following menu will appear: *******[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-87 3.30 Sound Test program Sound TEST disk cannot be used in Satellite Pro S300, TECRA A10/S10/P10. Therefore, please test the sound on Windows OS. 1) Play a music file. 2) click TOSHIBA-> utility -> "PC diagnostic tool." to te[...]

Tests and Diagnostics 3-88 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.31 SETUP 3.31.1 Function Description This program displays the current system setup inform ation as listed below: Main menu System Time（System time ） System Date（System date ） CPU Type CPU Speed HDD1/SSD1 ODD Total Memory Size Sys[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-89 Power Management menu Wake-up on LAN Wake-up on LAN on Battery Wake on Keyboard Critical Battery Wake-up Dynamic CPU Frequency Mode Core Multi-Processing Intel Turbo boosts eSATA SATA Interface setting BIOS Power Management Advanced menu Ex[...]

Tests and Diagnostics 3-90 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.31.2 Accessing the SETUP Program Turn on the power SW. then press F2 . The following display appears. Main menu screen[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-91 Security menu screen Power Management menu screen[...]

Tests and Diagnostics 3-92 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Advanced menu screen Exit menu screen[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-93 Moving Within the SETUP Menu and Changing Values 1. Press  and  to move between the two columns. Press  and  to m ove between items in a column. 2. Press either the [ Enter]Key to change the value. Accepting Changes and Exiting [...]

Tests and Diagnostics 3-94 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) How to change setup Options Since a help is displayed on the right-hand side of each menu screen, it is referred to.[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-95 3.32 Maintenance (WinPE&FreeDos) Test Program Operation 3.32.1 . Outline This document explains how to operate T&D that is released through TOSHIBA Test & Diagnostic CD. 3.32.2 Outline of Specification The TOSHIBA Test & Dia[...]

Tests and Diagnostics 3-96 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.33 . Starting TOSHIBA Test & Diagnostic 3.33.1 Starting from CD 1. Load the TOSHIBA Test & Diagnostic Discs into the optical disc drive and turn off the computer's power. 2. While holding down F12 key on the keyboard, turn on[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-97 NOTE : After [winpe] is selected, the following message is displayed on the screen. At this time, ”Press any key to boot from CD or DVD..” is displayed, but only [ENTER] key is valid. P ress the Enter key again on this screen. If the En[...]

Tests and Diagnostics 3-98 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34 . Windows PE T&D 3.34.1 Equipment Configuration for Test The following table indicates equipment configuration necessary for conduction of the tests items shown below using WinPE T&D. Test Item Equipment required Remarks USB US[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-99 3.34.2 Starting T&D 3.34.2.1 Automatic Start When WindowsPE starts up from the TOSHIBA Test & Diagnostic CD or the USB memory, WinPE T&D starts automatically. After the startup of the OS, unless CD volume name is W INTDCD or USB[...]

Tests and Diagnostics 3-100 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.3 System Information Menu If you set the TOSHIBA Test & Diagnostic CD to the ODD drive and run WinPE T&D, the following test selection screen is displayed. (For further details, refer to Chapter 2.) Hereinafter, System Inform [...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-101 3.34.3.2 Details of the system information displayed on an information tree The details of the system information item displayed on each information tree are shown below. ● BIOS The following items display DMI and BIOS information of the[...]

Tests and Diagnostics 3-102 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) ● MEMORY The following item displays mem ory information of the PC. Item Description Physical Memory Displays the capacity (GB) of the physical memory on the PC ● NETWORK The following items displays network card information of the PC.[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-103 ● ODD The following item displays ODD information of the PC. If m ore than one ODD is connected, the information of up to 4 ODDs are displayed. Item Description ODD0 - 3 Displays the name and the media type of the ODD connected to the PC[...]

Tests and Diagnostics 3-104 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.4 Test Menu This section explains the Diagnostics screen. 3.34.4.1 Explanation of each item ▼ [Multitask] check box Checking this box activates each test as multi-task. ▼ [CPU Stress] check box Checking this box applies any stress[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-105 ▼ Testing time Updates the testing time and displays it in real tim e during the execution of the test. ▼ Test setting and Result This will be explained in section 3-4-2. 3.34.4.2 Test setting and Result ▼ TEST Item Checks the check [...]

Tests and Diagnostics 3-106 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Status Description Device not connected Peripheral device necessary for the test is not connected. USB flash memory, FDD and others m ay be connected to the PC. Device has a problem Failure occurred in the device driver. This Device is dis[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-107 3.34.4.3 Test Procedure This section describes operation procedure of WinPE T&D. 1) Select the test item to run from Test Item and check it. (If you put a check mark in the ALL Item Check check box, all test items are checked.) 2) Sele[...]

Tests and Diagnostics 3-108 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.4.4 Display of Test Result If the test ends successfully or the [STOP] button is clicked, the following Result screen is displayed. After confirming the result, click the [C LOSE] button to close the screen. After the display of the t[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-109 2) How to save log files The following is the procedure to save log files to an external media Test logs in the text format and HTML log files are saved to the external media. 2-1) Click the check box of the log file to save. If you click [...]

Tests and Diagnostics 3-110 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 2-3) If a destination confirmation message is displayed, click the [OK] button. 2-4) If the log file is successfully saved to the destination, the following confirmation screen is displayed and click the [OK] button. 2-5) After saving the [...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-111 3.34.5 System Utility Menu This section explains System Utility screen. 3.34.5.1 Explanation of Each Item ▼ Utility Item … A list of the utilities that this T&D supports ▼ Detail … Explanation of each utility is described. If y[...]

Tests and Diagnostics 3-112 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.5.2 USB Memory Creation Tool If the system is booted using the USB mem ory created in 3-5-2, the following screen is displayed. Press the arrow keys to operate on the multi-boot screen. Move the cursor to the desired item and press th[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-113 This utility extracts the contents of TOSHIBA Test & Diagnostic to the specified USB memory to provide the environm ent which allows you to start the test from the USB mem ory and conduct it. If the utility is executed, the following s[...]

Tests and Diagnostics 3-114 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.5.3 Display of SMART Information This utility lists the SMART information on the screen. Attribute and W orst values for each ID are also displayed. Since some HDDs do not have ID, these information are not displayed in that case. The[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-115 Each ID and its details are listed in the following table. ID Attribute Name Description 1h Raw read error rate Read error rate Rate of errors which occur when the HDD reades data. 2h Throughput performance Throuput perform ance 3h Spin up[...]

Tests and Diagnostics 3-116 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) C7h UltraDMA CRC error count Number of CRC errors occurred during data transference in the UltraDMA mode DFh Load/Unload retry count Number of reloads of more than a certain amount of times[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-117 3.34.6 Details of Each Test Function 3.34.6.1 HDD Physical Test 1) Test content This test handles the HDDs to the PC as physical unit and conducts read test to the target HDD to check whether it works or not. Up to first four HDDs connecte[...]

Tests and Diagnostics 3-118 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen. The detail of the error is printed to the log of WinPE T&D. Move details are as shown below.[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-119 3.34.6.2 HDD Logical Test 1) Test content This test first verifies that the files which exist on the drive recognized as the built-in HDD are read normally. During the verification operation, the status update is performed sequentially (di[...]

Tests and Diagnostics 3-120 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.6.3 Memory Test 1) Test content This test reserves free memory area in the m ain memory and perform s Write, Read and Compare operation to the area to verify data validity. A test using burst transfer is also performed. ■ Simple Mod[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-121 3) Result judgment ■ In the case of PASS The PASS Count on the test screen is zoomed in and (OK) is displayed in the Result field on the WinPE T&D screen. ■ In the case of FAIL The PASS Count on the test screen is zoomed in and (NG[...]

Tests and Diagnostics 3-122 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.6.4 USB Test 1) Test content This test accesses a file on the disk in the USB device (USB Flash Memory) to verify the file validity. Create a file with the specified size in the US B device and delete the file after creating it. ■ S[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-123 3) Result judgment This test is regarded as 1PASS when every acce ss to the files in all of the devices connected to the PC is successful. If an error occurs even in a device, the error count is incremented. ■ In the case of PASS The PAS[...]

Tests and Diagnostics 3-124 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.6.5 ODD Test 1) Test content This test reads the test data in the CD inserted on the CD drive (External CD driver is also possible) to verify the data integrity. During the verification operation, update of the read address is perform[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-125 ■ In the case of PASS The PASS Count on the test screen is zoomed in and (OK) is displayed in the Result field on the WinPE T&D screen. ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in [...]

Tests and Diagnostics 3-126 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.6.6 WIRED LAN Test 1) Test content This test checks that normal comm unication can be performed with the built-in LAN card. To execute the test, it is necessary that Mac address for the LAN card should have been set and IP address sho[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-127 ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen. The detail of the error is printed to the log of WinPE T&D. More details are as shown below.[...]

Tests and Diagnostics 3-128 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.6.7 CPU Test 1) Test content This test performs arithmetic operation test to the CPU to verify the CPU operation. The test processes ALU and FPU operations and allows you to check that the results are correct. ■ Simple Mode / Detail[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-129 The detail of the error is printed to the log of WinPE T&D. More details are as shown below. Message Explanation Remarks The ALU test made an error. An error occurred duringprocessing of ALU. The FPU test made an error. An error occurr[...]

Tests and Diagnostics 3-130 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.34.6.8 VIDEO Test 1) Test content This test displays red, green, blue, white and black colors, circles, line gradation, ASCII characters and H pattern full screen. ■ Simple Mode This test mode displays red, green, blue, white and black[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-131 3.34.6.9 FDD Test 1) Test content This test accesses a file on a floppy disk and verifies that the access can be made correctly. Create a file with the specified size on a floppy disk and delete the file after creating it Perform the test [...]

Tests and Diagnostics 3-132 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) Message Explanation Remarks Space Size Error. Code(xx) There is no sufficient free space for the file with the specified size. xx indicates error code. This message also appears when no floppy disk is in the floppy disk drive. Open File Er[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-133 3.34.6.10 IEEE1394 Test 1) Test content This test accesses a file in the IEEE1394 device and verifies that the access can be made correctly. Create a file with the specified size in the I EEE1394 device and delete the file after creating i[...]

Tests and Diagnostics 3-134 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) the WinPE T&D screen. The detail of the error is printed to the log of WinPE T&D. More details are as shown below. Message Explanation Remarks File Access Error.xx: Failed the file access xx indicates drive name. Space size Error.C[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-135 3.34.6.11 TIMER Test 1) Test content Execute the test after adjusting the internal tim e and verify the accuracy of the tim er after it passes the year 2000. ■ Simple Mode / Detail Mode Simple Mode tests at intervals of order 5 seconds. [...]

Tests and Diagnostics 3-136 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3) Result judgment Both of PASS and FAIL are not displayed anywhere on the TIMER screen. The result is reflected to the log on the WinPE T&D screen. ■ In the case of PASS The PASS Count display on the test screen is zoomed in and (OK[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-137 3.34.6.12 KEYBOARD Test 1) Test content The keyboard of PC is a test which judges whether it operates normally. ■ Simple Mode / Detail Mode The same operation is carried out whichever it chooses. 2) Test screen The arrangement of a keybo[...]

Tests and Diagnostics 3-138 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 1) If the press of a key is recognized correctly, the object key on a display will be eliminated. 2) When redoing a keyboard test, the "Refresh" button arranged at the screen lower left is pressed. Next, it returns to the state i[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-139 The keyboard which can be tested is two kinds, "US Keyboard A4 Mode" and "US Keyboard A4 Mode+10Key Mode." When you test a keyboard with a ten key, choose "US Keyboard A4 Mode+10Key Mode" by the combo box of t[...]

Tests and Diagnostics 3-140 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3) Result judgment It is normal, if a keyboard test is done and all the keyboard layouts are eliminated. Press the "Pass" button with the judgment button at the upper right of a keyboard layout. Press the "Fail" button,[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-141 3.34.6.13 Mouse Test 1) Test content The Mouse of PC is a test which judges whether it operates normally. ■ Simple Mode / Detail Mode The same operation is carried out whichever it chooses. 2) Test screen If a mouse test start is carried[...]

Tests and Diagnostics 3-142 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 1) There is a test item to 1-9 of a mouse test screen. If applicable m ouse operation is performed, a test item will disappear. Moreover, it is simultaneously displayed on the corresponding section of a right-hand side mouse illustration b[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-143 3) Result judgment When all the test items of a m ouse test disappear and it is normal, Please push the "Pass" button of a mouse test screen. Press the "Fail" button, when abnormal. A warning message is displayed, when [...]

Tests and Diagnostics 3-144 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.35 DOS T&D 3.35.1 Configuration of Test Equipment The configuration of test equipment require d for executing FreeDOS T&D is as follows: Note: Start the machine after connecting the FDD. If the FDD is connected to the machine aft[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-145 HDD ： Hard disk drive KB ： Keyboard FDD ： Floppy disk drive 3.35.1.2 Test program configuration This test program is configured as below:[...]

Tests and Diagnostics 3-146 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.35.1.3 Test program list The following table lists test items included in each test. Test name Test No. Sub No. Test item SYSTEM 1 01 DMI read MEMORY 2 01 02 03 04 Conventional memory Protected mode Cache memory(on/off) Stress test KEYBO[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-147 3.35.2 How to start T&D 3.35.2.1 Diagnostics main menu Set the TOSHIBA Test & Diagnostic CD to the ODD drive and turn the power of the system on. If you select Freedos on the BOOT selection screen then the test program is loaded an[...]

Tests and Diagnostics 3-148 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.35.2.2 Diagnostics test menu If you select [1] in the main menu, the following test screen is displayed. Use the Up or Down cursor key to select your desired test item and press the [Enter] key. [1] - [9]: Select the subtest menu describ[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-149 2) HARD DISK TEST The following message will appear. Select the Hard Disk DRIVE to be tested, then press Enter. ［ 1 ］： Drive 1 ［ 2 ］： Drive 2 ［ 3 ］： Drive 3 ［ 4 ］： Drive 4 ［ 0 ］： Drives 1 to 4 This message is [...]

Tests and Diagnostics 3-150 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.35.2.3 Sub test menu If you select any test item from “DIAGNOS TICS TEST MENU”, the following sub m enu is displayed. Use the Up or Down cursor key to select your desired item and press the [Enter] key. When you select any subtest it[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-151 3.35.3 Test Operating Procedure If you select any test item from the subtest m enu and execute it, you are required to set the test mode. Set the test mode according to the following procedure. Use the Up and Down cursor keys to select an [...]

Tests and Diagnostics 3-152 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) ［［ HALT OPERATION ］］ １： Test end …The test ended. Select a subtest. ２： Continue …The next step will be executed. ３： Retry …The error step will be retried. 3) Discontinuing a test If you press the [Ctrl] + [Alt] + [...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-153 3.35.4 Error Code Status If an error occurs during any test, one of the following error codes is displayed. Device Name Code Status Common FF DATA COMPARE ERROR SYSTEM 01 03 04 05 06 07 08 09 10 ROM - CHECKSUM ERROR ROM - SERIAL ID WRITE E[...]

Tests and Diagnostics 3-154 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 04 08 09 10 20 40 80 60 06 EE FDD - RECORD NOT FOUND FDD - DMA OVERRUN ERROR FDD - DMA BOUNDARY ERROR FDD - CRC ERROR FDD - FDC ERROR FDD - SEEK ERROR FDD - TIME OUT ERROR FDD - NOT DRIVE ERROR FDD - MEDIA REMOVED FDD - WRITE BUFFER ERROR [...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-155 3.35.5 Task Function This T&D has three tasks, each of which has the following function. 3.35.5.1 Log Utilities （ Task #5 ） This function logs error information generated while a test is in progress and stores the results in RAM. T[...]

Tests and Diagnostics 3-156 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.35.5.2 Running Test （ Task #6 ） This test is a continuous test to be applied to the devices capable of unattended operation. The name of test device and the number of subtest being tested are displayed on the screen during a test. Th[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-157 3.35.5.3 FD & HD Utilities （ Task #7 ） Run the utility on the floppy disk. If you select task No. [7], the following FDD utility selection menu is displayed. Use the Up and Down cursor keys to select your desired item and press the[...]

Tests and Diagnostics 3-158 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.35.6 Detail of Each Test Function 3.35.6.1 System Test 1) DMI data read This subtest displays the information in the Flash-ROM in the following f ormat Model Name ： XXXXXXXX Version Number ： XXXXXXXX Serial Number ： XXXXXXXX Model [...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-159 Test data = CCAA5533H, 8000000H Step 2: Byte Enable Test Write the data byte by byte to the initial address of the data in 64KB units and the initial data + 4, then read double words of the written data and compare the result with the orig[...]

Tests and Diagnostics 3-160 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) With regard to the test mem ory content, save the data to the test memo ry before the test and restore it to the former address after the test. (Coincidence assurance of the memory content) Details of Test Step 1: Sequential Write (Fixed p[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-161 : JMP + Read and Compare Step 7: JMP ＋ Write (Address pattern 2) 1/4. 3/4 increment 0, 1/2 decrem ent : JMP ＋ Read and Compare Step11: Dword Transfer ( Data is an 32-bit shift data) : Step 11 bit-reversed pattern[...]

Tests and Diagnostics 3-162 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.35.6.3 Keyboard Test 1) Pressed key code display When a key is pressed, the scan code, character code, and key top name are displayed on the screen in the format shown below. The 88 key (compatible with the 106 key) is not tested because[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-163 3.35.6.4 Display test Move the highlight bar to the subtest you want to execute and press Enter . 1) VRAM Read / Write for VGA This subtest writes the constant data (AAAAh and 5555h) to the video RAM. The data is read and compared to the o[...]

Tests and Diagnostics 3-164 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.35.6.5 Floppy Disk Test This subtest tests floppy disks. 1) Sequential read This subtest performs a Cyclic Redundancy Check (CRC) that continuously reads all the tracks (track: 0 to 39/0 to 79) on a floppy disk. 2) Sequential read / writ[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-165 ［ FDC Status ］ 0 1 2 3 4 5 6 FDC Status = XX XX XX XX XX XX 0 ： Result Status 0 1 ： Result Status 1 2 ： Result Status 2 3 ： Cylinder Address 4 ： Head Address 5 ： Sector Address 6 ： Number of Bytes / Sector ［ Result Stat[...]

Tests and Diagnostics 3-166 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) ［ Result Status 1 ］ 7 6 5 4 3 2 1 0 EN DE OR ND NW MR EN ： End of Cylinder DE ： Data error OR ： Over run (DMAC) ND ： No data NW ： Not writable MA ： Missing address mark ［ Result Status 2 ］ 7 6 5 4 3 2 1 0 CM DD NC SH SN[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-167 3.35.6.6 Hard Disk Test 1) Sequential read This subtest performs a forward read operation (0 to Maximum ) by 63 sectors. 2) Address uniqueness This subtest writes unique address data to each sector of the HDD track-by-track. The data writt[...]

Tests and Diagnostics 3-168 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 5) Partial read This subtest reads 1GB data that is in minimum , middle and maximum address of the HDD area. 6) Write specified address This subtest writes specified data to a specified cylinder and head on the HDD. 7) Read specified addre[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-169 [HDC Status] : P – 1F7h Bit Name Function 7 BSY （ busy ） 0: HDC is ready. 1: HDC is busy. 6 DRY （ drive ready ） 0: HDD does not accept the comm and. 1: HDD is ready. 5 DWF （ write fault ） 0: W rite is successful 1: Write erro[...]

Tests and Diagnostics 3-170 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) [Error register] Ｐ – 1F1h Bit Name Function 7 BBK （ BadBlockMark ） 0: Not used 1: Defective block mark detection. 6 UNC （ uncorrectable ） 0: No uncorrectable data error 1: Uncorrectable data occurrence 5 - - - 4 IDN （ identif[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-171 3.35.6.7 Real timer test 1) Real time This subtest sets and displays the calendar or clock function. 2) Backup memory This subtest writes the data for 1bit ON (01, 02, 04…80h) and 1bit OFF (FE, FB, FB…7Fh) and AAh, 55h to 114 bytes of [...]

Tests and Diagnostics 3-172 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.36 Maintenance (WinPE&FreeDos) Test Program Supplementary Information 3.36.1 Details of HTML Log File This section provides details of the HTML log file stored in the storage. 3.36.1.1 System Information The f ollowing table lists sy[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-173 Physical Memory Capacity (MB) of memory which is installed in PC NetWork0 Name of LAN card. Only the first LAN card is displayed on the screen. MAC address Mac address of LAN card IDE HDD Name of the first IDE HDD and its capacity (GB) IDE[...]

Tests and Diagnostics 3-174 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 3.36.1.3 Test Result The following table lists the test results. If an error occurs during a test, the line of the test on the screen is displayed in red color. Item Name Description Test Name Name of test Test Information Brief explanatio[...]

Tests and Diagnostics TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] 3-175 3.37 Maintenance (WinPE&FreeDos) Test Program Supplementary Information 3.37.1 Outline Describes notices and restrictions on using this program 3.37.2 Notices and Restrictions (Win PE T&D) 1) CPU Stress W hen the CPU stress checkbo[...]

Tests and Diagnostics 3-176 [CONFIDENTIAL]) TECRA M11/ Satellite Pro S500M Series Maintenance Manual (960-813) 6) Boot Media If the system is booted from the CD when both the CD and the USB m emory that contain WinPE T&D are connected to the PC, T&D in the USB mem ory starts up. Also, when a bootable CD is not inserted in the CD drive when [...]

[CONFIDENTIAL] Chapter 4 Replacement Procedures[...]

4 Replacement Procedures 4-ii [CONFI DENTIAL] TECRA M11/Satellit e Pro S500M Series Main tenance Manual ( 960-813)[...]

4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenan ce Manual (960-813) [CONFIDENTIAL] 4-iii Chapter 4 Contents 4.1 Overview ............. ................ ................ .............. ................ ............. ................ ........... .4 - 1 4.2 Battery pack ................ .............. ................ .......[...]

4 Replacement Procedures 4-iv [CONFID ENTIAL] TECRA M11/Satellit e Pro S500M Series Maintenance Manual ( 960-813) Figures Figure 4-1 Removing the battery pack ........................ ................ ................ ................ .. 4-11 Figure 4-2 Removing the ExpressCard... ............. ............. .............. ................ ........[...]

4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintena nce Manual (960-813) [CONFIDENTIAL] 4-v Figure 4-31 Removing the Bluetooth module ....... ........... ............. ................ ............. ..... 4-55 Figure 4-32 Removing the smart card slot ......... ........ ................ .............. ................ ....... 4-[...]

4 Replacement Procedures 4-vi [CONFID ENTIAL] TECRA M11/Satellit e Pro S500M Series Maintenance Manual ( 960-813)[...]

4.1 Overview 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4- 1 4 Replacement Procedures 4.1 Overview This chapter describes the procedure for removi ng and replacing the field replaceabl e units (FRUs) in the PC. It may not be necessary to remove all the FRUs in order to replace one. [...]

4 Replacement Procedures 4.1 Overview 4-2 [ CONFIDENTI AL] TECRA M11/Satellite Pro S 500M Series Maintenance Manual (960 -813) Please prepare required parts in advance, when repl acing the following i tems. ITEM Parts List ITEM No PART NAME Qua ntity 60,60-A C OVER ASSY 1 COVER ASSY 14 TOUCH PAD 1 ITEM Parts List ITEM No PART NAME Qua ntity 61 LCD [...]

4.1 Overview 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4- 3 The ma in parts in this m an u al are indicate d in the part list by th e f ollowing na mes. Parts List ITEM No Manual NAME PART NAME 01 System boa rd PCB ASSY FGN SYx 02 IC CP80617004119 AE SLBNB IC CP80617004122 AG SLBMD[...]

4 Replacement Procedures 4.1 Overview 4-4 [ CONFIDENTI AL] TECRA M11/Satellite Pro S 500M Series Maintenance Manual (960 -813) Safety Precautions Please read the following safety instruct ion s before disassembling the computer and always follow the instructi ons while working on the com puter. DANGER: 1) Always use the genui ne battery that is aut[...]

4.1 Overview 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4- 5 Before You Begin Take note of the following points before star ting work. Always remove the AC adapter an d battery pack before commencing any of the procedures. The procedure for removing the battery pack is described in [...]

4 Replacement Procedures 4.1 Overview 4-6 [ CONFIDENTI AL] TECRA M11/Satellite Pro S 500M Series Maintenance Manual (960 -813) Disassembly Procedure Four main types of cable connector ar e used . • Pressure plat e connector • Spring connector • Back flip connector • Normal pin connector For pressure plate connectors, slide the pressu re pla[...]

4.1 Overview 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4- 7 Assembly Procedures After the computer has been disassembled and the part that caused the fault has been repai r ed or replaced, the computer must be reassembled. Take note of the following general points when assembling t[...]

4 Replacement Procedures 4.1 Overview 4-8 [ CONFIDENTI AL] TECRA M11/Satellite Pro S 500M Series Maintenance Manual (960 -813) Screw Tightening Torque When you fasten screws, be sure to follow the torque list below. CAUTION: Overtig hteni ng can damage components and screws; undertigh tening can result in electrical shorts or other damage if screws[...]

4.1 Overview 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4- 9 Grip Co lor Some screws have a colored grip area to help you determine the length of the screw. [Normal grip] • Even numbered length screws: Brown • Odd numbered length screws: W hite • Special length screw: Blue [Sp[...]

4 Replacement Procedures 4.1 Overview 4-10 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) Screw Notation To make maintenance of the computer easier, m a rkings of the kinds of the screws including the types an d lengths of the screws ar e indicated on the computer body. Format: Screw type + Screw length (mm) [...]

4.2 Battery pack 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-11 4.2 Battery pack Removing the Battery pack To remove the battery pack, follow the steps below and refer to Figure 4-1. CAUTION: Take care not to short circuit the terminals when removing the bat tery pack. Similarly, d[...]

4 Replacement Procedures 4.2 Battery pack 4-12 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) Installing the Battery pack To install the battery pack, follow th e steps below and refer to Figure 4-1. CAUTION: There is a danger t hat the lithium io n bat tery pack may explode if not fitt ed, operated, handled,[...]

4.3 ExperssCard/Bridge media/Smart card 4 Re placement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-13 4.3 ExperssCard/Bri dge media/Smart card 4.3.1 ExpressCard Removing the ExpressCard To remove the ExpressCard, follow the steps below and refer to Figure 4-2 . CAUTION: Insert or remove an Expre[...]

4 Replacement Procedures 4.3 Ex perssCard/Bridge me dia/Smart card 4-14 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) 4.3.2 Bridge media (SD/SDHC memory card, miniSD/microSD Card, M emory Stick (PRO/PRO Duo), xD-PictureCard and MultiMediaCard) Removing the Bridge media To remove the Bridge media, follow the [...]

4.3 ExperssCard/Bridge media/Smart card 4 Re placement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-15 4.3.3 Smart Card Removing the Smart Card To remove the Smart Card, follow the steps below and refer to Figure 4-4. CAUTION: Insert or remove a Smart Card in accordance with any instructi ons in [...]

4 Replacement Procedures 4.4 Memory module 4-16 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) 4.4 Memory module Removing the Memory module To remove the memory m odule, confirm that the computer is shut down. Then follow the steps below a nd refer to Figu re 4-5 and 4-6. CAUTION: When removing the memo ry mo[...]

4.4 Memory module 4 Re pl acement Pro cedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-17 4. Open the left and right latches outside and remove the memory module(s) . Figure 4-6 Removing the memory module Memory module Latch Latch Slot B Slot A[...]

4 Replacement Procedures 4.4 Memory module 4-18 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) Installing the Memory module To install the memory module, confirm that the computer is shut down. Then follow the steps below and refer to Figure 4-5 and 4-6. CAUTION: When installing th e memory module, make sure [...]

4.5 Fin cover 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-19 4.5 Fin cov er NOTE : When repairing the PC, turn up the plastic film and clean the cooling fi n wit h a vacuum cleaner or other clea ning tool. Do not use cotton sticks and tweezers to remove dusts. It may ca use the coo[...]

4 Replacement Procedures 4.5 Fin cover 4-20 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) Installing the Fin cover To install the fin cover, follow the steps below and refer to Figure 4-7. 1. Set t h e fin cover into the slot and slide it to engage the hook .[...]

4.6 SIM card 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-21 4.6 SIM card Removing the SIM card To remove the SIM card, fo llow the steps below and refer to Figure 4-8 to 4-10. 1. Loosen the screw fixing the SIM card cover. 2. Remove the SIM card cover . Figure 4-8 Removing the SIM [...]

4 Replacement Procedures 4.6 SIM card 4-22 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) 3. Slide the SIM card release latc h in the direction as shown in the fi gure below. 4. Turn up the SIM card holder in the di rection as show n in the figure below. Figure 4-9 Removing the SIM card (1) 5. Remove the SIM [...]

4.6 SIM card 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-23 Installing the SIM card To instal l the SIM card, follow the steps be low and ref er to Figure 4-8 to 4-10. 1. Set the SIM card into the SIM card holder. 2. Lay the SIM card holder down and lock the SIM card re lease latch[...]

4 Replacement Procedure s 4.7 HDD 4-24 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) 4.7 HDD Removing the HDD To remove the HDD, follow the ste ps below and refer to Figure 4-11 to 4-13. CAUTION : Take care not to press on the top or bottom of a HDD. Pres su re may cause the data loss or damage to the device[...]

4.7 HDD 4 Replacement Pro ce dures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-25 3. Remove the HDD assembly from the slot and disconne ct it from the connect or on th e system board. Figure 4-12 Removing the HDD assembly HDD assembly Guide[...]

4 Replacement Procedure s 4.7 HDD 4-26 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) 4. Remove the followi ng screws and separate the HDD and HDD holder . • M3.0 × 4C FLAT HEAD screw × 4 Figure 4-13 Removing the HDD M3.0 × 4C FLAT HEAD HDD HDD Holder M3.0 × 4C FLAT HEAD M3.0 × 4C FLAT HEAD[...]

4.7 HDD 4 Replacement Pro ce dures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-27 Installing the HDD To install the HDD, follow th e steps below and refer to Figu re 4-11 to 4-13. 1. Set the HDD to the HDD Holder and secure them with the following screws . • M3.0 × 4C FLAT HEAD screw × 4 NOTE: When rep[...]

4 Replacement Procedures 4.8 Keyboard 4-28 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) 4.8 Keyboard Removing the Keyboard To remove the keyboard, follow the steps below and refer to Fi gur e 4-14 to 4-16. CAUTION: As the keytop ma y fall ou t, when handling t he keyboard always hold it by t he frame and do[...]

4.8 Keyboard 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-29 4. Remove the following screws securing the keyboard. • M2.0 × 3C BIND screw × 2 Figure 4-15 Removing the keyb oard (1) M2.0 × 3C BIND M2.0 × 3C BIND Latch Latch[...]

4 Replacement Procedures 4.8 Keyboard 4-30 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) 5. Lift the top edge of the keyboard while releasing the latches and turn the keyboard face down on the palm rest. 6. Disconnect the keyboa rd flexible cable from the connector CN3230 on the system board and remove the k[...]

4.8 Keyboard 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-31 Installing the Keyboard To install the keyboard, follo w the steps below and refer to Figure 4-14 to 4-16. 1. Place the keyboard face down on the palm rest and connect the keyboa rd flexi ble cable to the connect or CN323 [...]

4 Replacement Procedures 4.9 Optical di sk drive (DVD-ROM/DVD-Super Multi drive) 4-32 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) 4.9 Optical disk drive (DVD -ROM/DVD-Super Multi drive) Removing the Optical disk drive To remove the optical disk drive, follow the steps below and refer to Figure 4-17 to 4-19[...]

4.9 Optical disk drive (DVD-ROM/DVD-Super Multi drive) 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-33 1. Close the display and tur n over the computer. 2. Remove the following screw securing the optical disk drive assembly. • M2.5 × 5B FLAT HEAD screw × 1 Figure 4-17 Removing t[...]

4 Replacement Procedures 4.9 Optical di sk drive (DVD-ROM/DVD-Super Multi drive) 4-34 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) 3. Turn the computer face up and open the d isplay. 4. Remove the optical disk drive assembly from the slot while pushing it in th e direction as shown in the figure below. Figu[...]

4.9 Optical disk drive (DVD-ROM/DVD-Super Multi drive) 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-35 5. Remove the following screws and ODD rear bracket from the optical disk drive . • M2.0 × 3C BIND screw × 2 Figure 4-19 Removing the optical disk drive M2.0 × 3C BIND ODD rea[...]

4 Replacement Procedures 4.9 Optical di sk drive (DVD-ROM/DVD-Super Multi drive) 4-36 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) Installing the Optical disk drive To install the Optical disk drive, follow the step s below and refer to Figur e 4-17 to 4-19 . NOTE: When installing a new opt ical disk drive [...]

4.10 SW board 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-37 4.10 SW board Removing the SW board To remove the SW board, follow the st ep s below and refer to Figu re 4-20. 1. Turn up the insulator (LCD CONN INSULATOR) and disconnect th e SW board FFC from the connector CN9500 on t[...]

4 Replacement Procedures 4.10 SW board 4-38 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) Installing the SW board To install the SW board, follow the st eps be low and ref er to Figure 4-20. 1. Slide the SW board into the guide to set it. 2. Turn up the insulator (LCD CONN INSULATOR) and connect the SW board[...]

4.11 Wireless LAN card 4 Replacement Procedures TECRA M11/S atellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENT IAL] 4-39 4.11 Wireless LAN card Removing the Wireless LAN card To remove th e wireless LAN card, follow the steps below and refer to Figure 4-21. 1. Disconnect t he wireless LAN ante nna cables from the wirel ess LAN card[...]

4 Replacement Procedures 4.11 Wireless LAN card 4-40 [ CONFIDENT IAL] TECRA M11/Sa tellite Pro S500M Se ries Maintenance Man ual (960-813 ) Installing the Wi reless LAN card To install the wireless LAN card, follow the steps below and refer to Figure 4-21. 1. Insert the wireless LA N card to the connector on the system board slantwise. 2. Push down[...]

4.12 Cover assembly and Base assembly 4 Repl acement Pro cedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-41 4 Replacement Procedures 4.12 Cover assembly and Base assembly Removing the Cover assembly and Base assembly To remove the cover assembly and base assembly, follow t he steps below and refer t o [...]

4 Replacement Procedures 4 .12 Cover assembly and Base assembly 4-42 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) 3. Remove the followi ng screws . • M2.5 × 8B FLAT HEAD sc rew × 11 (“8” in the figure below) • M2.5 × 12B FLAT HEAD screw × 1 (“12” in the figure below) • M2.5 × 5B FLAT HEAD [...]

4.12 Cover assembly and Base assembly 4 Repl acement Pro cedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-43 4. Turn over the computer and open the display. 5. Turn up the insulator (LCD CONN INSULATOR) and disconnect th e LCD harn ess from the connector CN5300 on th e system board. 6. Disconnect t he F[...]

4 Replacement Procedures 4 .12 Cover assembly and Base assembly 4-44 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) 7. Remove the followi ng screws . • M2.5 × 8B FLAT HEAD screw × 5 • M2.5 × 12B FLAT HEAD sc rew × 3 Figure 4-25 Removing the cover assembly and base assembly (4) M2.5x8B FLAT H EAD M2.5x8[...]

4.12 Cover assembly and Base assembly 4 Repl acement Pro cedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-45 8. Separate the cover assembly and base assembly while re leasing the latch es. Figure 4-26 Removing the co ver assembly and base assembly (5) CAUTION: When separating the cover assembly and base[...]

4 Replacement Procedures 4 .12 Cover assembly and Base assembly 4-46 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) Installing the Cover assembly and Base assembly To install the cover assembly and base assemb ly, follow the steps below and refer to Figur e 4-22 to 4-26. 1. Place the cover assembly on the base[...]

4.12 Cover assembly and Base assembly 4 Repl acement Pro cedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-47 4. Turn over the computer and se cure the cover assembl y and base assembly with t he following screws . • M2.5 × 8B FLAT HEAD screw × 11 (“8” in t he Figure 4-23) • M2.5 × 12B FLAT HE[...]

4 Replacement Procedures 4.13 MDC/USB board 4-48 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) 4.13 MDC/USB board Removing the MDC/USB board To remove the MDC/USB board, fo llow the steps below and refer to Figure 4-27 to 4-29. MDC model 1. Take out the RJ11 harness from the slot of the base assembly. 2. Remo[...]

4.13 MDC/USB board 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-49 Figure 4-27 Removing the MDC/USB board (1) (M DC model) MDC/USB b oard Modem/U SB har ne ss CN9770 (Back of t he M DC/ USB board) CN9570 (Back of t he syste m boar d) RJ11 harness M2.5x6C Tapping Connector (Back of t[...]

4 Replacement Procedures 4.13 MDC/USB board 4-50 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) 6. Remove the followi ng screws and disconnect the MDC module from the connector CN3010 on the MDC/US B bo ard. • M2.0 × 3C BIND screw × 2 Figure 4-28 Removing the MDC/USB board (2) (MDC model) MDC module CN3010[...]

4.13 MDC/USB board 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-51 USB model 1. Remove the following screw securing the USB board. • M2.5 × 6C Tapping screw × 1 2. Peel off the acetate tape . 3. Disconnect the USB harness from the connector CN9770 on the USB bo ard and connector[...]

4 Replacement Procedures 4.13 MDC/USB board 4-52 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) Installing the MDC/USB board To install the MDC/USB board, follow the steps below and refer to Figure 4-27 t o 4-29. MDC model 1. Connect the MDC module to the con nector CN3010 on the MDC/USB board. 2. Secure the M[...]

4.14 RTC battery 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-53 4.14 RTC battery CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the laws and ordina nces of your local authority. Removing the RTC battery To remove the R[...]

4 Replacement Procedures 4.14 RTC battery 4-54 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) Installing the RTC battery To install the RTC battery, follow the steps below and refer t o Figure 4-3 0. 1. Open the insu l ator (RTC BA TT INSULATOR) and set the RTC battery in place. 2. Close the insulator (RTC BAT[...]

4.15 Bluetooth module 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-55 4.15 Bluetooth module Removing the Bluetooth module To remove the Bluetooth module, follo w the steps below and refer to Figure 4-31. 1. Disconnect the Bluetooth harness from the connector CN4440 on the system boa[...]

4 Replacement Procedures 4.15 Bluetooth module 4-56 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) Installing the Bluetooth module To install the Bluetoot h module, follow the steps below and refer to Figure 4-31. 1. Connect the Bluetooth harness to the connector on the Bluetooth module. 2. Set t h e Bluetooth[...]

4.16 Smart card slot 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-57 4.16 Smart card slot Removing the Smart card slot To remove the smart card slot, follow the steps below and refer to Figure 4-32. 1. Disconnect the smart card FPC from the connecto r CN2170 on the system board. 2. [...]

4 Replacement Procedures 4.16 Smart card slot 4-58 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) Installing the Smart card slot To install the smart card slot, follow th e steps below and refer to Figure 4-32. 1. Slide the smart card slot under the guides until the hook is engaged. 2. Connect the smart card F[...]

4.17 Jack/3G/Express board/Microphon e/ 3G card 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-59 4.17 Jack/3G/Express board/Microphone/3 G card Removing the Jack/3G/Express board/Microphone/3G card To remove the jack/3G/Express board/M icrophone /3G card, fol low the steps below and [...]

4 Replacement Procedures 4.17 Jack /3G/ Express board/Microphone/ 3G card 4-60 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) 4. Take out the mi crophone from the slot of the base assembly. 5. Remove the jack/3G/Express board (with the microphone). 6. Disconnect the jack/3G/Express board FPC from the connector[...]

4.17 Jack/3G/Express board/Microphon e/ 3G card 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-61 8. Turn over the jack/3G/Expre ss board. 9. Remove the following screws securing the 3G card . • M2.0 × 3C BIND screw × 2 10. Disconnect the 3G card from the connector on the j ack/3G[...]

4 Replacement Procedures 4.17 Jack /3G/ Express board/Microphone/ 3G card 4-62 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) Installing the Jack/3G/Express board/M icrophone/3G card To install the jack/3G/Exp ress board/microphone/3G card, follow th e steps below and refer to Figure 4-33 t o 4-35. 1. Insert t[...]

4.17 Jack/3G/Express board/Microphon e/ 3G card 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-63 9. Secure the jack/3G/Ex press board with the fol lowing screw . • M2.5 × 6C Tapping screw × 1[...]

4 Replacement Procedures 4.18 RGB/USB board 4-64 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) 4.18 RGB/USB board Removing the RGB/USB board To remove the RGB/USB boa rd, follow the step s below and refer to Figu re 4-36 and 4-37. 1. Disconnect the RG B har ness from the connector CN9611 on the RGB/USB board.[...]

4.18 RGB/USB board 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-65 3. Take out the DC-IN harness from the slot of the base assembly. 4. Take out the RGB/USB board from the slot of the base assembly. (USB harness is still connec ted to t he back of t he RGB/USB board.) 5. Disconnect [...]

4 Replacement Procedures 4.18 RGB/USB board 4-66 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) Installing the RGB/USB board To install the RGB/USB board, follow the st ep s belo w and refer to Figur e 4-36 and 4-3 7. 1. Connect the USB harness t o the connector CN9610 on t he RGB/USB board and arrange the har[...]

4.19 System board 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-67 4.19 System board CAUTION: When replacing with a new system b oard, the f ollowing procedures must be executed. (1) Before replacing the system board, execute subt est 02 “DMI ggg information save” in 3.3 Set ting[...]

4 Replacement Procedures 4.19 System board 4-68 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) Removing the System board To remove the system bo ard, follow the step s below and refer to Figure 4-38 an d 4-39. 1. Take out the RJ45 harness from the slot of the base assembly. 2. Peel o ff the insulator (SQUARE I[...]

4.19 System board 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-69 5. Disconnect t he RGB harnes s from the connector CN9511 on the system board. 6. Turn up the insulator (HNS HOLD RJ INSULATOR) and disconnect the RJ45 harness from the connector CN4050 on the system board. 7. Peel of[...]

4 Replacement Procedures 4.19 System board 4-70 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) Installing the System board To install the system board, follow the steps below and refer to Figure 4-38 and 4-39. 1. Connect the 3G power harness to the connector CN9531 on the back of the system board. 2. Connect t[...]

4.19 System board 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-71 4. Turn up the insulator (HNS HOLD RJ INSULATOR) and connect the RJ45 harness to the connector CN4050 on the system board. NOTE : When replacing a system board with a new one, stick the HNS HOLD RJ INSULATOR in place.[...]

4 Replacement Procedures 4.19 System board 4-72 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) 7. Set the system board in to th e base assem b l y in place and sec u re them wi t h th e following screws . • M2.5 × 6C Tapping screw × 2 NOTE : When installing the system board to the base assembly, do not pin[...]

4.20 CPU/Fin/DC fan 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-73 4.20 CPU/Fin/DC fan Removing the CPU/Fin/DC fan To remove the CPU/fin/DC fan, follow the st eps below and re fer to Figure 4-40 to 4-42. 1. Disconnect the fan harness from the connecto r CN3380 on the system board. [...]

4 Replacement Procedures 4.20 CPU/Fin/DC fan 4-74 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) Figure 4-40 Removing the fin/DC fan (1) Fan harness M2.0x4B BIND Fin (with DC fan) CN3380 M2.0x4B BIN D M2.0x4B BIND Cool shee t Cool she et CN8800 DC-IN harne s s[...]

4.20 CPU/Fin/DC fan 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-75 4. Remove the fan hood . 5. Remove the following screws and separate the DC fan and fin . • M2.0 × 3C BIND screw × 2 Figure 4-41 Removing the fin/DC fan (2) Fin DC fan M2.0x3C BIND Fan hood[...]

4 Replacement Procedures 4.20 CPU/Fin/DC fan 4-76 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) 6. Unlock the CPU by turning the cam counterclockwise on the CPU socket by 180 degrees with a flat-blade screwdriver. 7. Remove the CPU . Figure 4-42 Removing the CPU CAUTION: When removing the CPU, lift it up ri g[...]

4.20 CPU/Fin/DC fan 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-77 Installing the CPU/fin/DC f an To install the CPU/fin/DC fan, follow the steps below and refer to Figure 4-40 to 4-4 4. 1. Make sure that the cam of the CPU sock et is in the unlock (OPEN) position. 2. Set the CPU t[...]

4 Replacement Procedures 4.20 CPU/Fin/DC fan 4-78 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) 4. When silicon grease is already applied to the CPU, wi pe them off with a cloth in advance. 5. Apply new grea se (Shin-Et su Chemical Co. X-23-792 1-5) on the CPU using a special syringe as shown in the following[...]

4.20 CPU/Fin/DC fan 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-79 10. Set the fin (with the DC fan) in place and secure it with the foll owing screws . • M2.0 × 4B BIND screw × 8 NOTE : When securing the fin, be sure to secu re the screw s in the order of the number marked on [...]

4 Replacement Procedures 4.21 Speaker 4-80 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) 4.21 Speaker Removing the Speaker To remove the speaker, follow the steps below and refer to Figure 4-45. 1. Peel off the acetate tapes . 2. Remove the speake rs (left and right) from the speaker slots and the speaker har[...]

4.21 Speaker 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-81 Installing the Speaker To instal l the speake r, follow t he steps belo w and refer t o Figure 4 -45. 1. Set the speakers (left and right) into the speaker slots. NOTE: Set the speakers into the spea ker slots in correct d[...]

4 Replacement Procedures 4.21 Speaker 4-82 [ CONFIDE NTIAL] TECRA M11/Satellite Pr o S500M Series Maint enance Manual ( 960-813) NOTE: When replacing a base assembly with a new one, set the following parts as shown in the figure below. LED lens 2P (Stick the BLIND 2P INSULATOR on the LED lens 2P.) WL switch Knob LCD gum sheet (External VGA m ode l [...]

4.21 Speaker 4 Replacement Procedures TECRA M11/Sat ellite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFIDENTIA L] 4-83[...]

4 Replacement Procedures 4.22 T ouch pad/Fingerprin t sensor board 4-84 「 CONFIDENTI AL] TECRA M11/Satel lite Pro S500M Ser ies Maintenance Manual (960-813) 4 Replacement Procedures 4.22 Touch pad/Fingerprint se nsor board Removing the Touch pad/Fingerprint sensor board To remove the touch pad/fingerprint sensor board, follow t he steps below and[...]

4.22 Touch pad/ Fingerprint sensor board 4 Replacement Pro cedures TECRA M11/Sate llite Pro S500M Series Maintenance Manua l (960-813) [C ONFIDENTIA L] 4-85 4. Turn up the insulato r (TPAD LOW INSU LATOR) and rem ove the followin g screws . • M2.0 × 3C S-THIN HEAD screw × 4 5. Remove the touch pad plate (with the fingerprint sensor board). Figu[...]

4 Replacement Procedures 4.22 T ouch pad/Fingerprin t sensor board 4-86 「 CONFIDENTI AL] TECRA M11/Satel lite Pro S500M Ser ies Maintenance Manual (960-813) 6. Remove the followi ng screws and separate the fingerprint sensor board and touch pad plate . • M2.0 × 3C S-THIN HEAD screw × 2 Figure 4-48 Removing th e fingerprint sensor boa rd Finge[...]

4.22 Touch pad/ Fingerprint sensor board 4 Replacement Pro cedures TECRA M11/Sate llite Pro S500M Series Maintenance Manua l (960-813) [C ONFIDENTIA L] 4-87 7. Remove the following screws and pad button . • M2.0 × 3C S-THIN HEAD screw × 2 Figure 4-49 Removing the touch pad (3) Pad butt on M2.0x3C S-THIN HEAD[...]

4 Replacement Procedures 4.22 T ouch pad/Fingerprin t sensor board 4-88 「 CONFIDENTI AL] TECRA M11/Satel lite Pro S500M Ser ies Maintenance Manual (960-813) 8. Peel off the touch pad . NOTE : Do not reuse the removed touch pad. Be sure to use a new touch pad. Figure 4-50 Removing the touch pad (4) Please prepare required parts in advanc e, when r[...]

4.22 Touch pad/ Fingerprint sensor board 4 Replacement Pro cedures TECRA M11/Sate llite Pro S500M Series Maintenance Manua l (960-813) [C ONFIDENTIA L] 4-89 Installing the Touch pad/Fingerprint sensor board To install the t ouch pad/fingerpri nt sensor board, follow the steps below and refer to Figure 4-46 to 4-50. 1. Stick a new touch pad in place[...]

4 Replacement Procedures 4.22 T ouch pad/Fingerprin t sensor board 4-90 「 CONFIDENTI AL] TECRA M11/Satel lite Pro S500M Ser ies Maintenance Manual (960-813) 4. Set the touch pad plate (with the fingerprint sensor board) in place. NOTE : When replacing the touch pad plat e with a new one, stick the insulator (TPAD LOW INSULATOR) to the touch pad p[...]

4.23 LCD unit 4 Replacement Procedures TECRA M11/Sate llite Pro S500M Series Maintenance Manua l (960-813) [C ONFIDENTIA L] 4-91 4.23 LCD unit Removing the LCD unit To remove the LCD unit, follow the steps below and refer to Figure 4-51 to 4-57. 1. Peel off the insulators (SQUARE INSULATOR and HNS 3G INSULATOR). NOTE : Do not reuse the removed SQUA[...]

4 Replacement Procedures 4.23 LCD unit 4-92 「 CONFIDENTI AL] TECRA M11/Satel lite Pro S500M Ser ies Maintenance Manual (960-813) 3. Turn over the cover assembly an d open the display. 4. Release the LCD harness , camera harness , w ireless LAN antenn a cables and 3G antenna cables from the guides. Figure 4-52 Removing the LCD unit (2) Wireless LA[...]

4.23 LCD unit 4 Replacement Procedures TECRA M11/Sate llite Pro S500M Series Maintenance Manua l (960-813) [C ONFIDENTIA L] 4-93 5. Remove the following screws and separate the LCD assembly and cover assembly . • M2.5 × 5B FLAT HEAD screw × 4 Figure 4-53 Removing the LCD unit (3) M2.5x5B FLAT H EAD Guide M2.5x5B FLAT HEAD LCD asse mbly Cover as[...]

4 Replacement Procedures 4.23 LCD unit 4-94 「 CONFIDENTI AL] TECRA M11/Satel lite Pro S500M Ser ies Maintenance Manual (960-813) 6. Peel off the LCD mask cushions and remove the fo llowing screws . • M2.5 × 5B FLAT HEAD screw × 2 7. Make the brake hinge R flat and remove the LCD mask while re leasing th e latches. NOTE: Release the latc hes f[...]

4.23 LCD unit 4 Replacement Procedures TECRA M11/Sate llite Pro S500M Series Maintenance Manua l (960-813) [C ONFIDENTIA L] 4-95 8. Peel off the acetate tape . 9. Release the ha rnesse s. 10. Turn the brake hinge 90 degrees. 11. Rem ove the following screws and stand the LCD unit. Be careful that the LCD harness is connected to the conn ector on th[...]

4 Replacement Procedures 4.23 LCD unit 4-96 「 CONFIDENTI AL] TECRA M11/Satel lite Pro S500M Ser ies Maintenance Manual (960-813) 12. Peel the pull t ape , and disconn ect the LCD harness from the conn ector on the LCD unit. Figure 4-56 Removing the LCD harness Connector LCD harness LCD unit Pull tape[...]

4.23 LCD unit 4 Replacement Procedures TECRA M11/Sate llite Pro S500M Series Maintenance Manua l (960-813) [C ONFIDENTIA L] 4-97 13. Remove the following screws and separate the LCD unit and Brake hinges . • M2.0 × 3C BIND screw × 4 Figure 4-57 Removing the LCD unit (5) M2.0x3C BIND LCD unit Brake hinge L Brake h inge R M2.0x3C BIND[...]

4 Replacement Procedures 4.23 LCD unit 4-98 「 CONFIDENTI AL] TECRA M11/Satel lite Pro S500M Ser ies Maintenance Manual (960-813) Installing the LCD unit To install the LCD unit, follow t he steps bel ow and refer to Figure 4-51 to 4-57. 1. Set t h e brake hinges to the LCD unit and secure them with the following screws . • M2.0 × 3C BIND screw[...]

4.23 LCD unit 4 Replacement Procedures TECRA M11/Sate llite Pro S500M Series Maintenance Manua l (960-813) [C ONFIDENTIA L] 4-99 5. Arrange the harness und er the guides of the LCD cover. NOTE : Arrange the LCD ha rness as shown in t he figure below.[...]

4 Replacement Procedures 4.23 LCD unit 4-100 「 CONFIDE NTIAL] TECRA M11/Satellite P ro S500M Series Maint enance Manual ( 960-813) 6. Stick the acetate tape in place. NOTE : Stick the acetate tape as shown in the figure below.[...]

4.23 LCD unit 4 Replacement Procedures TECRA M11/Sate llite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFI DENTIAL] 4-101 7. Make the brake hinge R flat. 8. Set the LCD mask to the LCD assembly while engaging the latches. NOTE : When setting the LCD mask, be ca reful not to pi nch the harnesses. 9. Secure the LCD mask with the following scr[...]

4 Replacement Procedures 4.23 LCD unit 4-102 「 CONFIDE NTIAL] TECRA M11/Satellite P ro S500M Series Maint enance Manual ( 960-813) 12. Arrange the LCD harness , camera harness , wireless LAN antenna cables and 3G antenna cables to the guides of the cover assembly. NOTE : Arrange the harnesses as shown in the figure below. 3G antenna c able (red) [...]

4.23 LCD unit 4 Replacement Procedures TECRA M11/Sate llite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFI DENTIAL] 4-103 13. Close the display and turn over the cover assembly. 14. Pass the 3G antenna cables through the hole of the cover assembly. 15. Arrange the 3G antenna cables under the guides . 16. Stick the insulators (SQUARE INSULAT[...]

4 Replacement Procedures 4.24 Camera module/Wireless LAN antenna/3G antenna 4-104 「 CONFIDE NTIAL] TECRA M11/Satellite P ro S500M Series Maint enance Manual ( 960-813) 4.24 Camera module/Wireles s LAN antenna /3G antenna Removing the Camera module/Wirel ess LAN antenna/3G antenna To remove the c amera module/w ireless LAN an tenna/3G antenna, fol[...]

4.24 Camera module/Wi reless LAN antenna/ 3G antenna 4 Replacement Pro cedures TECRA M11/Sate llite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFI DENTIAL] 4-105 3. Peel o ff the wi rel es s LAN antenna s , 3G antennas and camera harness from the LCD cover. NOTE : Do not reuse the removed wireless LA N antennas and 3G antennas. Be sure to u[...]

4 Replacement Procedures 4.24 Camera module/Wireless LAN antenna/3G antenna 4-106 「 CONFIDE NTIAL] TECRA M11/Satellite P ro S500M Series Maint enance Manual ( 960-813) Installing the Camera module/Wireless LAN antenna/3G antenna To install the camera module/wireless LAN ante nna/3G antenna, follow the ste ps below and refer to Figure 4-58 and 4-5[...]

4.24 Camera module/Wi reless LAN antenna/ 3G antenna 4 Replacement Pro cedures TECRA M11/Sate llite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFI DENTIAL] 4-107 5. Peel off a protection sheet from a new camera m odule. CAUTION: Peel off the pr otection sh eet with c are of the f ollowings : 6. Stick the camera cushion and square cushion on[...]

4 Replacement Procedures 4.24 Camera module/Wireless LAN antenna/3G antenna 4-108 「 CONFIDE NTIAL] TECRA M11/Satellite P ro S500M Series Maint enance Manual ( 960-813) CAUTION: Arranging the wireless LAN antennas, 3G antenna and camera module wi th care of the followi ngs: <Wireless LAN model>[...]

4.24 Camera module/Wi reless LAN antenna/ 3G antenna 4 Replacement Pro cedures TECRA M11/Sate llite Pro S500M Ser ies Maintenance Manual ( 960-813) [CONFI DENTIAL] 4-109 <3G model>[...]

4 Replacement Procedures 4.24 Camera module/Wireless LAN antenna/3G antenna 4-110 「 CONFIDE NTIAL] TECRA M11/Satellite P ro S500M Series Maint enance Manual ( 960-813) <Camera model>[...]

[CONFIDENTIAL] Appendices[...]

Appendices App-ii [CONFIDENTIAL] TECRA M1 1/Sate llite Pro S500M Series Maintenance Manual (XXX-XXX)[...]

Appendices TECRA M1 1/Satellite Pro S500M Series Maint enance Manual (XXX-XXX) [CONFIDENTIAL] App-iii Appendix Content s Appendix A Handling the LCD Module ........................................................................... A-1 Appendix B Board Layout ..........................................................................................[...]

Appendices App-iv [CONFIDENTIAL] TECRA M1 1/Sa tellite Pro S500M Series Maintenance Manual (XXX-XXX) C.18 CN5690 Displayport interface connector (20-pin) ............................................. C-17 C.19 IS2140 MEDIA BRIDGE interface connector (45-pin) ..................................... C-18 C.20 CN9300 R TCVCC interface connector (3-pin) [...]

Appendices TECRA M1 1/Satellite Pro S500M Series Maint enance Manual (XXX-XXX) [CONFIDENTIAL] App-v C.40 IS2520 EXPRESS CARD interface connector (40-pin) ..................................... C-33 C.41 CN6150 Speaker interface connector (4-pin) ..................................................... C-34 C.42 CN6070 Int-Mic interface connector (2-pin[...]

Appendices App-vi [CONFIDENTIAL] TECRA M1 1/Sa tellite Pro S500M Series Maintenance Manual (XXX-XXX) Figures Figure B-1 System board (FGQSY*/FGWSY* layout (front) ............................................. B-1 Figure B-2 System board (FGQFS*/FGWSY*) layout (back) ........................................... B-3 Figure B-3 USB/RGB board (FGQRG */ [...]

Appendices TECRA M1 1/Satellite Pro S500M Series Maint enance Manual (XXX-XXX) [CONFIDENTIAL] App-vii T able C-11 CN9510 USB relay interface connector (6-pin) ............................................. C-14 T able C-12 CN4440 Bluetooth interface connector (7-pin) ............................................. C-14 T able C-13 CN5300 LCD interface[...]

Appendices App-viii [CONFIDENTIAL] TECRA M1 1/Sa tellite Pro S500M Series Maintenance Manual (XXX-XXX) T able C-35 CN4630 USB interface connector (4-pin) ...................................................... C-28 T able C-36 CN3010 MDC module interface connector (12-pin) .................................... C-29 JACK/3G/Express board (FGQJK*/FGWJK[...]

Appendix A Handling the LCD Module Appendices Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged duri ng assembly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module in the LCD cove r, be sure to seat it so that it i[...]

Appendices Appendix A Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with co tton or a soft cloth. If it is still dirty, try breathing on the surface to create a light cond ensate and wipe it again. If the surface is very dirty, we recomme nd a CRT cleaning agent. Apply the agent to a cloth and then wipe the panel’s surfa[...]

Appendix A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the m odule, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. TECRA M1[...]

Appendices Appendix A Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9. Do not disassemble the LCD module. Disassembly c[...]

Appendix A Handling the LCD Module Appendices 10. If you transport the module, do not use pack ing material that c ontains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. TECRA M11/Satellite Pro S500M Series Maintena nce Manual (960-8 13) [CONFIDENTIAL] A-5[...]

Appendices Appendix A Handling the LCD Module A - 6 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Mai nten ance Ma nual (960-813 )[...]

Appendix B Boar d Layout Appendices Appendix B Board Layout B.1 System board (FGQSY*/FGWSY*) Front V iew Figure B-1 System board (FGQSY*/FGWSY* layout (front) TECRA M1 1/Satellite Pro S500M Se ries Maintenance Manual (960-813) [CONFIDENTIAL] B-1[...]

Appendices Appendix B Boar d Layout B-2 [CONFIDENTIAL] TECRA M1 1/Satellite Pr o S500M Seri es Maintenance Manual (960-813) T able B-1 System board (FGQSY*/FGWSY*) connectors and ICs (front) Number Name CN2170 Smart Card interface connector CN2600 PCI-E MINI CARD interface connector CN31 10 It is debugging port for development only CN3230 KB interf[...]

Appendix B Boar d Layout Appendices B.2 System board (FGQSY*/FGWSY*) Back V iew Figure B-2 System board (FGQFS*/FGWSY*) layout (back) TECRA M1 1/Satellite Pro S500M Se ries Maintenance Manual (960-813) [CONFIDENTIAL] B-3[...]

Appendices Appendix B Boar d Layout B-4 [CONFIDENTIAL] TECRA M1 1/Satellite Pr o S500M Seri es Maintenance Manual (960-813) T able B-2 System board (FGQSY*/FGWSY*) connectors and ICs (back) Number Name CN1400 Memory A connector CN1410 Memory B connector CN1900 SA T A HDD interface connector CN1950 SA T A ODD interface connector CN1970 eSA T A/USB i[...]

Appendix B Boar d Layout Appendices B.3 USB/RGB board (FGQRG */ FGWRG *) View (front) (back) Figure B-3 USB/RGB board (FGQRG */ FGWRG * layout (front/back) T able B-3 USB/RGB board (FGQRG */ FGWR G *) connector (front /back ) Number Name CN4610 USB interface connector CN5320 RGB interface connector CN9610 USB relay connector CN961 1 System board in[...]

Appendices Appendix B Boar d Layout B.4 Finger/T ouch Pad Button board (FGQFS*/FGWFS*) V iew (front) (back) Figure B-4 Finger/T ouch Pad Butto n board (FGQFS*/FGWFS*) layout (front /back ) T able B-4 Finger/T ouch Pad Button boar d (FGQFS*/FGWFS*) connector (front/back) Number Name CN3240 T ouch pad interface connector CN9650 System board interface[...]

Appendix B Boar d Layout Appendices B.5 USB board (FGQUS*/ FGWUS*) V iew: Non Modem model only (front) (back) Figure B-5 USB board (F GQUS*/ FGWUS* layout (front /back ) T able B-5 USB board (FGQU S*/ FGWUS*) connector ( front/back ) Number Name CN4620 USB interface connector CN9670 System board interface connector TECRA M1 1/Satellite Pro S500M Se[...]

Appendices Appendix B Boar d Layout B.6 Modem/USB board (FGVMD*) V iew: Modem model only (front) (back) Figure B-6 Modem/USB bo ard (FGVMD* layout (front /back ) T able B-6 Modem/USB boar d (FGVMD*) connector ( front/back ) Number Name CN4630 USB interface connector CN3010 MDC module interface connector CN9770 System board interface connector B-8 [[...]

Appendix B Boar d Layout Appendices B.7 JACK/3G/Express board (FGQJK*/ FGWJK*) V iew: (front) (back) Figure B-7 JACK/3G/Express bo ard (FGQJK*/ FGWJK*) layout (front /back ) TECRA M1 1/Satellite Pro S500M Se ries Maintenance Manual (960-813) [CONFIDENTIAL] B-9[...]

Appendices Appendix B Boar d Layout B-10 [CONFIDENTIAL] TECRA M1 1/Satellite Pr o S500M Seri es Maintenance Manual (960-813) T able B-7 JACK/3G/Express boar d (FGQJK*/ FGWJK*) connector ( front/back ) Number Name CN2610 3G card interface connector (Not used) CN9631 S peaker interface connector CN6070 Int-Mic interface connector IS2620 SIM board int[...]

Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] C- 1 Appendix C Pin Assignments System board (FGQSY*/FGWSY*) C.1 CN1400 Memory A connector(200-pin) Table C- 1 Memory A connector (200-pin) (1/3) Pin No. Signal Name Pin No. Signal Name 1 MR0R75-B0V 2 GND 3 GND 4 ADQ00-B1P 5 ADQ05-[...]

Appendices Appendix C Pin Assignments C-2 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) Table C-1 Memory A connector (200-pin) (2/3) Pin No. Signal Name Pin No. Signal Name 61 GND 62 ADQS3-B1N 63 ADM3-B1P 64 ADQS3-B1P 65 GND 66 GND 67 ADQ31-B1P 68 ADQ30-B1P 69 ADQ26-B1P 70 ADQ27-B1P 71 GND 72 GND 73 ACKE0-B1P 74 A[...]

Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-3 Table C-1 Memory A connector (200-pin) (3/3) Pin No. Signal Name Pin No. Signal Name 133 GND 134 GND 135 ADQS4-B1N 136 ADM4-B1P 137 ADQS4-B1P 138 GND 139 GND 140 ADQ38-B1P 141 ADQ39-B1P 142 ADQ35-B1P 143 ADQ34-B1P 144 GND 145[...]

Appendices Appendix C Pin Assignments C-4 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) C.2 CN1410 Memory B connector (200-pin) Table C- 2 Memory B connector (200-pin) (1/3) Pin No. Signal Name Pin No. Signal Name 1 MRVREF-B0V 2 GND 3 GND 4 BDQ00-B1P 5 BDQ05-B1P 6 BDQ04-B1P 7 BDQ01-B1P 8 GND 9 GND 10 BDQS0-B1N 11 [...]

Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-5 Table C-2 Memory B connector (200-pin) (2/3) Pin No. Signal Name Pin No. Signal Name 61 GND 62 BDQS3-B1N 63 BDM3-B1P 64 BDQS3-B1P 65 GND 66 GND 67 BDQ31-B1P 68 BDQ30-B1P 69 BDQ26-B1P 70 BDQ27-B1P 71 GND 72 GND 73 BCKE0-B1P 74[...]

Appendices Appendix C Pin Assignments C-6 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) Table C-2 Memory B connector (200-pin) (3/3) Pin No. Signal Name Pin No. Signal Name 133 GND 134 GND 135 BDQS4-B1N 136 BDM4-B1P 137 BDQS4-B1P 138 GND 139 GND 140 BDQ38-B1P 141 BDQ39-B1P 142 BDQ35-B1P 143 BDQ34-B1P 144 GND 145 G[...]

Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-7 C.3 CN1900 SATA HDD interface connector (20-pin) Table C- 3 SATA HDD interface connector (20-pin) Pin No. Signal Name Pin No. Signal Name S1 GND S2 ZSTTHD-P1P S3 ZSTTHD-P1N S4 GND S5 ZSTRHD-P1N S6 ZSTRHD-P1P S7 GND P1 NC P2 N[...]

Appendices Appendix C Pin Assignments C-8 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) C.5 CN1970 eSATA/USB interface connector (20-pin) Table C- 5 eSATA/USB interface connector (20-pin) Pin No. Signal Name Pin No. Signal Name P1 USB1PS-E5V P2 ZUSBC8-E3N P3 ZUSBC8-E3P P4 GND P5 GND P6 ZSTTES-P1P P7 ZSTTES-P1N P8 [...]

Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-9 C.7 CN2300 DOCKING interface connector (140-pin) Table C- 7 DOCKING interface connector (140-pin) (1/3) Pin No. Signal Name Pin No. Signal Name 1 DCOUT 2 DCOUT 3 DOCDT1-S3N 4 GND 5 NC 6 NC 7 NC 8 NC 9 GND 10 ZUSBDC-E3P 11 ZUS[...]

Appendices Appendix C Pin Assignments C-10 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) Table C-7 DOCKING interface connector (140-pin) (2/3) Pin No. Signal Name Pin No. Signal Name 69 ZBIDCN-EXN 70 ZBIDCP-EXP 71 DCOUT 72 DCOUT 73 PWRSW-S3N 74 DOCVON-S3P 75 NC 76 NC 77 GND 78 GND 79 DILSON-S3P 80 NC 81 GND 82 GND[...]

Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-11 Table C-7 DOCKING interface connector (140-pin) (3/3) Pin No. Signal Name Pin No. Signal Name A1 GND A2 GND A3 DSKDC A4 NC 1T GND 2T GND 3T GND 4T GND 5T GND 6T GND 7T GND 8T GND 9T GND 10T GND 11T GND 12T GND 13T GND 14T GN[...]

Appendices Appendix C Pin Assignments C-12 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) C.8 CN2600 PCI-E Mini CARD interface connector (52-pin) Table C- 8 PCI-E Mini CARD interface connector (52-pin) Pin No. Signal Name Pin No. Signal Name 1 PEWAKE-E3N 2 WLAN-E3V 3 NC 4 GND 5 NC 6 1R5-P1V 7 WLXRQ-E3N 8 NC 9 GND 1[...]

Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-13 C.9 CN3230 Keyboard interface connector (34-pin) Table C- 9 Keyboard interface connector (34-pin) Pin No. Signal Name Pin No. Signal Name 1 P5V 2 KBSC16-S3N / SPY-PXP 3 SP-GND 4 SPX-PXP / KBSC17-S3N 5 SP-P5V 6 P5V 7 KBSC14-S[...]

Appendices Appendix C Pin Assignments C-14 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) C.11 CN9510 USB relay interface connector (6-pin) Table C- 11 USB relay interface connector (6-pin) Pin No. Signal Name Pin No. Signal Name 1 USB0PS-E5V 2 USB0PS-E5V 3 ZUSBP2-E3P 4 ZUSBP2-E3P 5 GND 6 GND 1T GND 2T GND C.12 CN4[...]

Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-15 C.13 CN5300 LCD interface connector (40-pin) Table C- 13 LCD interface connector (40-pin) Pin No. Signal Name Pin No. Signal Name 1 NC 2 PNL-P3V 3 PNL-P3V 4 P3V 5 NC 6 TSCL-P3P 7 TSDA-P3P 8 ZNATX0-PYN 9 ZNATX0-PYP 10 GND 11 [...]

Appendices Appendix C Pin Assignments C-16 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) C.14 CN3380 FAN interface connector (4-pin) Table C- 14 FAN interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1 P5V 2 FANG0-P3P 3 GND 4 FPWM0-S3P 1T GND 2T GND C.15 CN8800 DC-IN connector (4-pin) Table C- 15 [...]

Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-17 C.16 CN8810 Battery connector (10-pin) Table C- 16 Battery connector (10-pin) Pin No. Signal Name Pin No. Signal Name 1 Q8811-1pin 2 BTMP1 3 Q8811-4pin 4 M5V 5 PSCL-S5P 6 PSDA-S5P 7 GND 8 DBT1OV-S5N 9 GND 10 GND C.17 CN9540 [...]

Appendices Appendix C Pin Assignments C-18 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) C.19 IS2140 MEDIA BRIDGE interface connector (45-pin) Table C- 19 MEDIA BRIDGE interface connector (45-pin) Pin No. Signal Name Pin No. Signal Name 1 FMC11-P3P 2 FMC10-P3P 3 FMC09-P3P 4 FMC08-P3P 5 FMC07-P3P 6 GND 7 P3V 8 GND [...]

Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-19 C.20 CN9300 RTCVCC interface connector (3-pin) Table C- 20 RTCVCC interface connector (3-pin) Pin No. Signal Name Pin No. Signal Name 1 R3V 2 NC 3 GND 1T GND 2T GND C.21 CN9500 P-SW interface connector (8-pin) Table C- 21 P-[...]

Appendices Appendix C Pin Assignments C-20 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) C.22 CN9530 FGQJK*/FGWJK* board interface connector (40- pin) Table C- 22 FGQJK*/FGWJK* board interface connector (40-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 TMP3G-GND 3 TMP3G-SXP 4 GND 5 GND 6 ZUSB3G-E3N 7 ZUSB3G[...]

Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-21 71 ZETCRD-P1P 72 GND 73 GND 74 ATBEEP-P3P 75 SNDMUT-S3N 76 GND 1T GND 2T GND[...]

Appendices Appendix C Pin Assignments C-22 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) C.23 CN9550 FGQFS*/ FGWFS* board interface connector (14- pin) Table C- 23 FGQFS*/ FGWFS* board interface connector (14-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 SP-GND 3 SPY-PXP 4 SPX-PXP 5 SP-P5V 6 P5V 7 IPDCLK-P5[...]

Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-23 C.25 CN9570 FGQUS*/FGWUS*/FGVMD* board interface connector (20-pin) Table C- 25 FGQUS*/FGWUS*/FGVMD* boar d interface connector (20-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 GND 3 ZUSBP1-E3N 4 GND 5 ZUSBP1-E3P 6 N[...]

Appendices Appendix C Pin Assignments C-24 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) USB/RGB board (FGQRG*/ FGWRG*) C.26 CN9611 Sy stem board interface connector (20-pin) Table C- 26 System board interface connector (20-pin) Pin No. Signal Name Pin No. Signal Name 1 P5V 2 P5V 3 P5V 4 NVASDA-P5P 5 NVASCL-P5P 6 [...]

Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-25 C.29 CN5320 RGB interface connector (15-pin) Table C- 29 RGB interface connector (15-pin) Pin No. Signal Name Pin No. Signal Name 1 NVARED-PXP 2 NVAGRN-PXP 3 NVABLU-PXP 4 NC 5 GND 6 GND 7 GND 8 GND 9 DDC-P5V 10 GND 11 NC 12 [...]

Appendices Appendix C Pin Assignments C-26 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) Finger/Touch Pad Button board (FHGQS*/FGWFS*) C.30 CN3240 Touch Pad interface connector (12-pin) Table C- 30 Dual point interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 TPBTNL-P5N 3 TPBTNR-P5N 4 NC [...]

Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-27 USB board (FGQUS*/FGWUS*) C.32 CN9670 Sy stem board interface connector (10-pin) Table C- 32 System board interface connector (10-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 GND 3 GND 4 ZUSBP1-E3N 5 ZUSBP1-E3P 6 USB[...]

Appendices Appendix C Pin Assignments C-28 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) Modem/USB board (FGQUS*/FGWUS*) C.34 CN9770 Sy stem board interface connector (20-pin) Table C- 34 System board interface connector (20-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 GND 3 ZUSBP1-E3N 4 GND 5 ZUSBP1-E3P 6[...]

Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-29 C.36 CN3010 MDC module interface connector (12-pin) Table C- 36 MDC interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 NC 3 AZSDO1-E3P 4 NC 5 GND 6 E3V 7 AZSYC1-E3P 8 GND 9 MZSDI1-E3P 10 GND 11 AZRS[...]

Appendices Appendix C Pin Assignments C-30 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) JACK/3G/Express board (FGQJK*/FGWJK*) C.37 CN9630 Sy stem board interface connector (76-pin) Table C- 37 System board interface connector (-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 SNDMUT-S3N 3 ATBEEP-P3P 4 GND 5 G[...]

Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-31 71 ZUSB3G-E3N 72 GND 73 GND 74 TMP3G-SXP 75 TMP3G-GND 76 GND 1T GND 2T GND[...]

Appendices Appendix C Pin Assignments C-32 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) C.38 CN2610 PCI-E Mini(3G) CARD interface connector (52-pin) Table C- 38 PCI-E Mini(3G) CARD interface connector (52-pin) Pin No. Signal Name Pin No. Signal Name 1 NC 2 E3V 3 NC 4 GND 5 NC 6 P1V 7 NC 8 UIMPWR-E3V 9 GND 10 UIMD[...]

Appendix C Pin Assignments Appendices TECRA M11/Satellite Pro S500M Series Mainte nance Manual (960-813) [ CONFIDENTIAL] C-33 C.39 IS2620 SIM board interface connector (7-pin) Table C- 39 SIM board interface connector (10-pin) Pin No. Signal Name Pin No. Signal Name 1 UIMPWR-E3V 2 UIRSTL-E3P 3 UICLKL-E3P 4 - 5 GND 6 NC 7 UIDATL-E3P C.40 IS2520 EXPR[...]

Appendices Appendix C Pin Assignments C-34 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) C.41 CN6150 Speaker interface connector (4-pin) Table C- 41 Speaker interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1 SPOTL-PXN 2 SPOTL-PXP 3 SPOTR-PXP 4 SPOTR-PXN C.42 CN6070 Int-Mic interface connector (2[...]

Appendix D Keyboard Scan/Character Codes Appendices TECRA M11/Satellite Pro S500M Series Maintenance Manua l (960-81 3) [CONFIDENTIAL] D-1 Appendix. D Appendix D Keyboard Scan/Character Codes D.1 Scan Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Bre ak Note 01 ‘ ~ 29 A9 0E F0 0E 02 1 ! 02[...]

Appendices Appendix D Keyboard Scan/Character Codes D-2 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenanc e Manual (960-813 ) Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Bre ak Note 29 | 2B AB 5D F0 5D *5 30 Caps Lock 3A BA 58 F0 58 31 A 1E 9E 1C F0 1C 32 S 1F 9F 1B F0 1B 33 D 20 [...]

Appendix D Keyboard Scan/Character Codes Appendices TECRA M11/Satellite Pro S500M Series Maintenance Manua l (960-81 3) [CONFIDENTIAL] D-3 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Bre ak Note 58 Ctrl 1D 9D 14 F0 14 *3 60 Alt (L) 38 B8 11 F0 11 *3 61 Space 39 B9 29 F0 29 62 ALT (R) E0 38 E0 B8[...]

Appendices Appendix D Keyboard Scan/Character Codes D-4 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenanc e Manual (960-813 ) Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Cap No. Keytop Make Break Make Break Note 122 F11 57 D7 78 F0 78 *3 123 F12 58 D8 07 F0 07 *3 124 PrintSc *6 *6 *6 *6 *6 126 Pause *7 *7 *7 *7 *[...]

Appendix D Keyboard Scan/Character Codes Appendices TECRA M11/Satellite Pro S500M Series Maintenance Manua l (960-81 3) [CONFIDENTIAL] D-5 Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Cap No. Key top Make Break Make Break 55 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 75 INS E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0[...]

Appendices Appendix D Keyboard Scan/Character Codes D-6 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenanc e Manual (960-813 ) Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Cap No. Key top Make Break Make Break 75 INS E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12 76 DEL E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E[...]

Appendix D Keyboard Scan/Character Codes Appendices TECRA M11/Satellite Pro S500M Series Maintenance Manua l (960-81 3) [CONFIDENTIAL] D-7 Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Cap No. Keytop Make Break Make Break 09 8 (8) 48 C8 75 F0 75 10 9 (9) 49 C9 7D F0 7D 11 0 (*) 37 B7 7C F0 7C 23 U (4) 4B CB 6B F0 6B 24 I (5) 4C CC 73 F[...]

Appendices Appendix D Keyboard Scan/Character Codes D-8 [CONFIDENTIAL] TECRA M11/Satellite Pro S500M Series Maintenanc e Manual (960-813 ) Table D-7 No.126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Co m mo n * E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl* E0 46 E0 C6 E0 7E E0 F0 7E *: This key generates only make codes.[...]

Appendix E Key Layout Appendices 4 Appendix E Key Layout E.1 United Kingdom (UK) Keyboard Figur e E-1 UK keyboar d E.2 United States (US) Keyboard Figur e E-2 US keyboar d TECRA M1 1/Satellite Pro S500M Series Mainte nance Manual (960-813) [CONFIDENTIAL] E-1[...]

Appendices Appendix E Key Layout E-2 [CONFIDENTIAL] TECRA M1 1/Satellite Pr o S500M Seri es Maintenance Manual (960-813)[...]

Appendix F W iring diagrams Appendices 4 Appendix F Wiring diagrams F.1 RGB Monitor Loopback Connector Figur e F-1 RGB Monitor Loopback Connector F.2 LAN Loopback Connector Figur e F-2 LAN Loopback Connector TECRA M1 1/Satellite Pro S500M Series Maint enance Manual (960-813) [CONFIDENTIAL] F-1[...]

Appendices Appendix F W iring diagrams F-2 [CONFIDENTIAL] TECRA M1 1/Satellite Pro S500M Series Maintenance Manual (960- 813 )[...]

Appendix G BIOS r ewrite pr ocedures Appendices Appendix G Appendix G BIOS Rewrite Procedures This Appendix explains how to rewrite th e system BIOS program when you update the system BIOS. Tools T o rewrite the BIOS, you need the following tool:  BIOS/EC/KBC rewriting disk Rewriting the BIOS 1. Set the system to boot mode. 2. T urn off the powe[...]

Appendices Appendix G BIOS r ewrite pr ocedur es G-2 [CONFIDENTIAL] TECRA M1 1/Satellite Pro S500M Se ries Maintenance Manual (960-813 )[...]

Appendix H EC/KBC r ewrite pr ocedures Appendices TECRA M1 1/Satellite Pro S500M Series Main tenance Manual (960-813) [CONFIDENTIAL] H-1 Appendix H Appendix H EC/KBC Rewrite Procedures This Appendix explains how to rewrite th e EC/KBC system program when you update the EC/KBC system. It is necessary to rewrite the EC/KBC system program when the fol[...]

Appendices Appendix H EC/KBC r ewrite procedur es H-2 [CONFIDENTIAL] TECRA M1 1/Satellite Pro S500M Se ries Maintenance Manual (960-813)[...]

Appendix I Reliability Appendices TECRA M11/Satellite Pro S500M Series Maintena nce Manual (960-8 13) [CONFIDENTIAL] I-1 Appendix I Reliability Appendix I Reliability The following table shows MTBF (Mean Time Between Failures ) in maximum configuration. Table I-1 MTBF Time (hours) 10C 5422.6h 10GC 5392.5h[...]

Appendices Appendix I Reliability I-2 [CONFIDENTIAL] TECRA M11/Satellit e Pro S500M Series Maintenance Manual (96 0-81 3)[...]