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VeriFone 8000 manuel d'utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation VeriFone 8000 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation VeriFone 8000 devrait contenir:
- informations sur les caractéristiques techniques du dispositif VeriFone 8000
- nom du fabricant et année de fabrication VeriFone 8000
- instructions d'utilisation, de réglage et d’entretien de l'équipement VeriFone 8000
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage VeriFone 8000 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles VeriFone 8000 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service VeriFone en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées VeriFone 8000, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif VeriFone 8000, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation VeriFone 8000. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    VeriFone Part Number DOC113EN06-A, Revision A NURIT 8000 Installation Guide[...]

  • Page 2

    All rights reserved. No part of the contents of this document ma y be reproduced or transmitted in any form witho ut the written permission of V eriFone, Inc. The information con tained in this document is subject to change w ithout notice. Altho ugh V eriFone has attempted to ensure the accuracy of the contents of this document, this document may [...]

  • Page 3

    NURIT 8000 I NSTALLATION G UIDE 3 C ONTENT S P REFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 4

    C ONTENTS 4 NURIT 8000 I NSTALLATION G UIDE Environmental, Regulatory, and Performance Sp ecifications . . . . . . . . . . . . . . 29 Temperature and Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 User Interactions and Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 C HAPTER 4 M[...]

  • Page 5

    NURIT 8000 I NSTALLATION G UIDE 5 P REFACE Use this guide as the primary source of information for setting up and inst alling the NURIT 8000. Audience This guide provides a simple de scription of the NURIT 8000’ s features as well as basic information for the d evice’s inst allation and configuration. Organization This guide is organized as fol[...]

  • Page 6

    P REFACE Guide Conventions 6 NURIT 8000 I NSTALLATION G UIDE Acronym Definitions V arious acronyms are used in place of the full de finition. T able 2 present s acronyms and their definitions. The caution symbol i ndicates hardware or sof tware failure, or loss of data. The unit is not waterproof or dustproof, and is in te nded for indoor use only [...]

  • Page 7

    NURIT 8000 I NSTALLATION G UIDE 7 C HAPTER 1 Overview This chapter provides a brief description of th e NURIT 8000. NURIT 8000 The NURIT 8000 Wirless Palmto p T erminal is one of the most advanced, versatile, secure, and convenient POS terminals manufactured today . Figure 1 The NURIT 8000 T erminal Features at a Glance The following is a list of f[...]

  • Page 8

    O VERVIEW Featur es at a Glance 8 NURIT 8000 I NSTALLATION G UIDE Thermal Printer • Integrated printer uses thermal p aper • Easy-load mechanism T erminal Interface Connector • Barrel power ( POWER ) connector • Data connector Radio • Internal antenna, located under paper roll, with power supply • GSM Note: Configuration is model-depend[...]

  • Page 9

    NURIT 8000 I NSTALLATION G UIDE 9 C HAPTER 2 Setup This chapter describes t he setup procedure for NURIT 8000, in the following sections: • Selecting Location • Unpacking Ship ping Carton • Examining NURIT 8000 Features • Opening and Closing Battery/Card Comp artment Cover • Connecting Cables • Connecting the Battery • Connecting Cabl[...]

  • Page 10

    S ETUP Selecting Location 10 NURIT 8000 I NSTALLATION G UIDE • Maintain at least 22 cm (8.5 in) of clea r sp ace around the terminal in its fixed operating location, in order to assure good ventilation. Indoor Use The NURIT 8000 is designed to be operated indoors in the following manner: • Powered only by the built-in battery . • Using the AC[...]

  • Page 11

    S ETUP Unpacking Shipping C arton NURIT 8000 I NSTALLATION G UIDE 11 • Do not use the NURIT 8000 near water or in moist conditions. • Never spill any liquid on the device. • Never push objects into the de vice th rough slot s (other than those spe cifically intended for the magnetic st ripe, smart cards, SAM cards, or cable port s). • T o r[...]

  • Page 12

    S ETUP Examining NURIT 8000 Features 12 NURIT 8000 I NSTALLATION G UIDE 2 Remove all plastic wrapping from the comp onents. 3 Remove the clear protective film from the L CD screen. 4 Save the shipping carton and p acking material for future rep acking or moving of the device. Examining NURIT 8000 Features Before you continue with the installation p[...]

  • Page 13

    S ETUP Examining NURIT 8000 Features NURIT 8000 I NSTALLATION G UIDE 13 T erminal Front Panel The front panel of the NURIT 8000 terminal (see Figure 2 ) includes the followin g features: • A touch screen terminal display , backlit LCD screen. • A stylus , with an integrated stylu s storage slot . • An 18-key , telephone-style k eyp ad . • A[...]

  • Page 14

    S ETUP Opening and Closing Battery/Card Compartment Cover 14 NURIT 8000 I NSTALLATION G UIDE Opening and Closing Battery/ Card Comp artment Cover T o access the battery/card co mpartment, you have to first remove the compartment cover . T o remove the battery /card compartment cover 1 Disconnect the AC/DC power adapter from the electrical power out[...]

  • Page 15

    S ETUP Installing SIM, SA M, and SD Car ds NURIT 8000 I NSTALLATION G UIDE 15 T o replace the battery pack/card compartment cover 1 Place the NURIT 8000 face d own on a soft, smoot h surface, so as not to damage the LCD screen. Figure 5 Replacing the Bat tery/Card Comp artment Cover 2 Insert the two hinges of the battery/card comp artment cover int[...]

  • Page 16

    S ETUP Installing SIM, SA M, and SD Car ds 16 NURIT 8000 I NSTALLATION G UIDE 7 Lower the SIM/SAM cardholder onto it s base. Check that the corner of the SIM/SAM ca rd is not obstructed by the triangular protrusion at the corner of the cardholder ba se. 8 Lock the SAM cardholder by sliding t he cardholder locking clasp to the LOCK position. 9 If ne[...]

  • Page 17

    S ETUP Installing SIM, SA M, and SD Car ds NURIT 8000 I NSTALLATION G UIDE 17 5 Press down on the SD/MMC card while slid ing it into the slot, until the card snaps into place. Figure 7 Inserting the SD/MMC Card 6 If necessary , replace the battery . See Figure 9 . 7 Replace the battery/card comp artment cover . See Figure 5 . T o remove an SD/ MMC [...]

  • Page 18

    S ETUP Connecting the Battery 18 NURIT 8000 I NSTALLATION G UIDE Connecting the Battery The NURIT 8000 terminal comes with a Lithium-polymer battery . Read this section to know how to insta ll and remove the battery . Depending on your model of the NURIT 8000 terminal, the battery comp artment may be shared with the SIM, SAM, and SD cards. T o gain[...]

  • Page 19

    S ETUP Connecting the Battery NURIT 8000 I NSTALLATION G UIDE 19 4 Lift and remove the b attery . Figure 10 Removing the Battery 5 Replace the battery/card comp artment cover . See Figure 4 . Battery Maintenance • The supplied high-perfo rmance smart Lithium-polymer battery provides 7.4 VDC at 1800 mAH (minimum) capacity . • When fully discharg[...]

  • Page 20

    S ETUP Connecting the Battery 20 NURIT 8000 I NSTALLATION G UIDE Battery Charge Statu s The LED indicator on the car adapte r lig hts according to the charge st atus. Powering On and Off t he T er minal With a Battery P ack T o power on a terminal, while using a battery pack, press the ON/OFF button, on the keypad. Hold down the button until the te[...]

  • Page 21

    S ETUP Using the Printer NURIT 8000 I NSTALLATION G UIDE 21 Using the Printer An integrated thermal printer is built in to the NURIT 8000. Before you can process transactions in the NURIT 8000 that require a receipt or record, you must install paper in the printer . Loading Paper into the Printer Before using the printer , load a roll of p aper int[...]

  • Page 22

    S ETUP Using the Printer 22 NURIT 8000 I NSTALLATION G UIDE 10 Close the paper comp artment cover , pressing down firmly , until it snaps into place. Figure 13 Closing the Paper Comp artment Removing the Paper Roll From the Prin ter When a roll of pa per is finished, or if the pap er is jammed, you may have to remove the old roll in order to replac[...]

  • Page 23

    S ETUP Power Supply NURIT 8000 I NSTALLATION G UIDE 23 Power Supply The NURIT 8000 gives you the option of running the unit on battery power , or through a power adapter . The power adapter both give s power , as well as recharges the battery . For information on using the battery , see Connecting the Battery . Before connecting a power supply , di[...]

  • Page 24

    S ETUP Power Supply 24 NURIT 8000 I NSTALLATION G UIDE Car Adapter Connection The car adapter is an optional accessory . Y ou can use the car adapter to provide power to the NURIT 8000 and to charge the installed Lithium-polymer batte ry . For information on ordering a car adap ter for the NURIT 8000 terminal, see Accessories and Document ation . T[...]

  • Page 25

    S ETUP Connecting Cables NURIT 8000 I NSTALLATION G UIDE 25 Connecting Cables The NURIT 8000 has the following ports to facilit ate dif ferent types of cabling connections: • Data Connectio n • Power Supply Figure 17 NURIT 8000 Connections Dat a Connection The data ca ble is an accessory which may be ordered sep arately . For information on ord[...]

  • Page 26

    S ETUP Connecting Cables 26 NURIT 8000 I NSTALLATION G UIDE T o remove the data cable 1 T urn of f the external device t o which the base unit is connected and/or the NURIT 8000 terminal. 2 Detach the plug fro m the external device. 3 Detach the plug fro m the data port on the bottom of the terminal. 4 T urn on the NURIT 80 00 terminal. External Mo[...]

  • Page 27

    S ETUP Using the Magnetic S tripe Car d Reader NURIT 8000 I NSTALLATION G UIDE 27 Using the Magnetic St ripe Card Reader The magnetic stripe card reader is locate d at the top end of the NURIT 8000 terminal. Use the magnetic stripe car d reader with a magnetic stripe card. T o use the magnetic stripe card reader 1 Hold the card with the magnetic st[...]

  • Page 28

    S ETUP Using the Smart Card Reader 28 NURIT 8000 I NSTALLATION G UIDE Using the Smart Card Reader The EMV -compatible smart card reader is located at the bottom end of the NURIT 8000 terminal. Use the smart card reader with a smart card. T o use the smart card reader 1 Hold the smart card horizont ally , with the met al chip facing up and at the ed[...]

  • Page 29

    NURIT 8000 I NSTALLATION G UIDE 29 C HAPTER 3 S pecifications This chapter discusses power requirement s, dimensions, and ot her specifications of the NURIT 8000. S pecifications The following specifications describ e the NURIT 8000 physical and electrical characteristics. Model NURIT 8020 Power Su pply • AC/DC adapter (safety approved) Output: 9[...]

  • Page 30

    S PECIFICATIONS Envir onmental, Regulatory , and Performan ce Specifications 30 NURIT 8000 I NSTALLATION G UIDE Storage T emperature and Humidity • T emperature: -20 o C to +60 o C (-4 o F to +140 o F) • Humidity: 5-95% RH, non-condensing User Interactions and Responsibilities Reference: IEEE 1725, Section 9.2 • Do not disassemble or open cru[...]

  • Page 31

    NURIT 8000 I NSTALLATION G UIDE 31 C HAPTER 4 Maintenance and Cleaning The NURIT 8000 has no use r-serviceable part s. In order to maint ain the NURIT 8000 in proper working condition : • Keep the terminal dry and in th e cleanest possible working and storag e environment. • Do not store the terminal in extremely hot or cold areas. • Do not s[...]

  • Page 32

    M AINTENANCE AND C LEANING Cleaning the NURIT 8000 32 NURIT 8000 I NSTALLATION G UIDE • T o clean the PIN pad, use a soft, damp, lint-free clo th slightly dampened with water and a drop or two of mild soap. For stubborn stains, use alcohol or a n alcohol-based cleaner . For best resu lts, use a V eriFone Cleaning Kit. See Accessories and Document[...]

  • Page 33

    NURIT 8000 I NSTALLATION G UIDE 33 C HAPTER 5 T roubleshooting Guidelines The troubleshooting guidelines provided in the following section are included to assist you to successfully insta ll and configure your NURIT 8000 d evice. If you have problems operating your NURIT 8000 device, please read through these troubleshooting examples. If the proble[...]

  • Page 34

    T ROUBLESHOOTING G UIDELINES NURIT 8000 Appears to Have No Power 34 NURIT 8000 I NSTALLATION G UIDE NURIT 8000 Appears to Have No Power If the NURIT 8000 appears to have no power: • Check all cable connections. • Check that the voltag e is reaching t he AC power outlet by connectin g a different device to this outlet. If you suspec t any type o[...]

  • Page 35

    T ROUBLESHOOTING G UIDELINES Operation with Peripher al Device Not Successful NURIT 8000 I NSTALLATION G UIDE 35 Operation with Peripheral Device Not Successful If operation with a peripheral device is not successful: • V erify that the peripheral device is properly connected to the terminal. • T ry to verify wh ether the peripher al device is [...]

  • Page 36

    T ROUBLESHOOTING G UIDELINES The Keypad Does Not Respond 36 NURIT 8000 I NSTALLATION G UIDE The Keypad Does Not Respond If the keyp ad does not respond: • Refer to user documenta tion for the particular app lication in use. • If the problem persist s, contact yo ur V e riFone distributor or service provider . An Incorrect Response or Dat a Is O[...]

  • Page 37

    NURIT 8000 I NSTALLATION G UIDE 37 C HAPTER 6 Service and Support For NURIT 8000 problems, cont act your local V eriFone representative or service provider . For NURIT 8000 product service and repair informa tion: • USA – V eriFone Service and Support Group, 1-800-834-4366, Monday - Friday , 8 A.M. - 8 P .M., Eastern time. • International –[...]

  • Page 38

    S ERVICE AND S UPPORT Accessories and Documentation 38 NURIT 8000 I NSTALLATION G UIDE • Y ou will be issued MRA number(s) and the fax will be returned to you. 5 Describe the problem(s) and pro vide the shipping address where the repaired or replaceme nt unit must be returned. 6 Keep a record of the following items: • Assigned MRA number(s). ?[...]

  • Page 39

    S ERVICE AND S UPPORT Accessories and Documentation NURIT 8000 I NSTALLATION G UIDE 39 D R A F T R E V I S I O N A . 1 Power Suppl y The AC power cord varies by country . Contact your local V eriFone representat ive or service provider to identif y the best power cord for your needs. Battery 802B-XX-MXX-BLK Cables and Adapters External Modem 80EM-X[...]

  • Page 40

    S ERVICE AND S UPPORT Accessories and Documentation 40 NURIT 8000 I NSTALLATION G UIDE[...]

  • Page 41

    NURIT 8000 I NSTALLATION G UIDE 41 I NDEX A accessories 38 battery 39 cables and adapters 39 car adapter 39 documentation 39 external modem 39 power cord 39 terminal 38 B battery ordering 39 bottom panel features 13 terminal 13 C cables connecting data 25 cables and adapters accessories 39 ordering 39 car adapter ordering 39 cleaning 31 connecting [...]

  • Page 42

    I NDEX O 42 NURIT 8000 I NSTALLATION G UIDE cleaning 31 returning a unit for rep air or replacement 37 model 29 modem specifications 29 O operation with peripheral d evice troubleshooting 35 ordering battery 39 cables and adapters 39 car adapter 39 external modem 39 power cord 39 P paper inserting 21 loading 21 removing 22 physical specifications 2[...]

  • Page 43

    I NDEX U NURIT 8000 I NSTALLATION G UIDE 43 installing 9 location 9 repair 33 , 37 replacement 37 service and support 37 specification model 29 troubleshooting 33 transa ctions troubleshooting 34 troubleshooting data 36 keypad 36 magnetic stripe card reader 35 operation with peripheral d evice 35 power 34 printer 35 paper 35 smart card reader 35 ta[...]

  • Page 44

    NURIT 8000 Installation Guide VeriFone Part Number DOC113EN06-A, Revision A Ve r i F o n e , I n c . 2099 Gateway Place, Suite 600 San Jose, CA , 951 10 USA T el: (800) V eriFone (837-4366) www .verifone.com[...]