Xerox Phaser 7800GX manuel d'utilisation

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Un bon manuel d’utilisation

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Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Xerox Phaser 7800GX décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Xerox Phaser 7800GX devrait contenir:
- informations sur les caractéristiques techniques du dispositif Xerox Phaser 7800GX
- nom du fabricant et année de fabrication Xerox Phaser 7800GX
- instructions d'utilisation, de réglage et d’entretien de l'équipement Xerox Phaser 7800GX
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Xerox Phaser 7800GX ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Xerox Phaser 7800GX et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Xerox en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Xerox Phaser 7800GX, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Xerox Phaser 7800GX, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Xerox Phaser 7800GX. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    X ero x Phaser 7800 Color P rint er Imprimante couleur X erox ® Phaser ® 7800 User Guide Guide d'utilisation Italiano Guida per l’utente Deutsch Benutzerhandbuch Español Guía del usuario P ortuguês Guia do usuário Nederlands Gebruikershandleiding Sv enska Användarhandbok Dansk Betjeningsvejledning Čeština Uživatelská příručk a [...]

  • Page 2

    © 2011 Xerox Corporation. All Rights Reserve d. Unpublished rights rese rved under the copyr ight laws of the United State s. Contents of this publication may not be repr oduced in any form without permissi on of Xerox Corporation. Copyright protection cla imed includes all forms of matters of copyrightable mater ials and information now allowed b[...]

  • Page 3

    Phaser 7800 Color Printer 3 User Guide Contents 1 Safety 9 Electrical Saf ety ............................................................................................................................................................. 10 General Guideli n es ..........................................................................................[...]

  • Page 4

    Contents 4 Phaser 7800 Color Printer User Guide Installing the Soft ware ............................................................................................................................................... 31 Operating System R equirements ...................................................................................................[...]

  • Page 5

    Contents Phaser 7800 Color Printer 5 User Guide Printing Featu res ........................................................................................................................................................... 63 Printing on B oth Sides of the Pape r ......................................................................................[...]

  • Page 6

    Contents 6 Phaser 7800 Color Printer User Guide Jams ................................................................................................................................................................................. 10 4 Clearing Paper Jam s .............................................................................................[...]

  • Page 7

    Contents Phaser 7800 Color Printer 7 User Guide B Regulatory Information 169 Basic Regulations ........................................................................................................................................................ 170 United States FCC Regulations ....................................................................[...]

  • Page 8

    [...]

  • Page 9

    Phaser 7800 Color Printer 9 User Guide This chapter include s:  Electrical Saf ety ................................................................................................................................................................ 10  Operational Saf ety ............................................................................[...]

  • Page 10

    Safety 10 Phaser 7800 Color Printer User Guide Electrical Safety General Guidelines WARNINGS:  Do not push object s into slots or openings on t he printer. Touching a volta g e point or shorting out a part could result in f ire or electr ical shock.  Do not remove the covers or guards that are fastened with screws u nless you are installing o[...]

  • Page 11

    Safety Phaser 7800 Color Printer 11 User Guide Operational Safety Your printer and su pplies were designed and te sted to meet strict safety r equirements. Th ese include safety agency exam in ation, approval, and compliance wit h established environmental sta ndards. Your attentio n to the followi ng safety guid elines helps to ensure the cont inu[...]

  • Page 12

    Safety 12 Phaser 7800 Color Printer User Guide Power Cord  Use the power cord supplied wit h your printe r.  Plug the power cord directly into a properly grounded electrical outlet. Ensur e that each end of the cord is connected se curely. If you do not know if an outlet is grounded, ask a n electri cian to chec k the outlet.  Do not use a[...]

  • Page 13

    Safety Phaser 7800 Color Printer 13 User Guide Maintenance Safety  Do not attempt an y maintenanc e procedure that is n ot specifically desc ri bed in the documenta tion supplied with your printer.  Do not use aerosol cleaners. Clea n with a dry lint-free cloth only.  Do not burn any co nsumables or routine mainte n ance items. Fo r in for[...]

  • Page 14

    Safety 14 Phaser 7800 Color Printer User Guide Printer Symbols Symbol Description Warning or Caution: Ignoring this warnin g could cause serious injury or ev en death. Ignoring this caution cou ld damage property. Hot surface on or in the printer. Use caution to avoid personal injury. Do not burn the item. Do not lift here. Hot surface. Wait the in[...]

  • Page 15

    Phaser 7800 Color Printer 15 User Guide This chapter include s:  Parts of the Printer ........................................................................................................................................................... 16  Information Pages ................................................................................[...]

  • Page 16

    Features 16 Phaser 7800 Color Printer User Guide Parts of the Printer This section includ es:  Left Front View of Phaser 78 00DN Color Pri n ter ................................................................................................ . 16  Left Front View of Phaser 78 00GX Color Printer ................................................[...]

  • Page 17

    Features Phaser 7800 Color Printer 17 User Guide Left Front View of Phaser 7800GX Color Printer 1. Left Side Door C 2. Tray 1, with Exten sion Tra y 3. Left Side Door B 4. Left Side Door A 5. Left Side Door D 6. Control Panel 7. Output Tray 8. Center Output Tray 9. Secondary Power Switch 10. Front Door 11. Tray 2 12. 1500-Sheet Feeder ( T rays 3 ?[...]

  • Page 18

    Features 18 Phaser 7800 Color Printer User Guide Left Front View of Phaser 7800DX Color Printer 1. Left Side Door C 2. Tray 1, with Exten sion Tra y 3. Left Side Door B 4. Left Side Door A 5. Left Side Door D 6. Control Panel 7. Output Tray 8. Center Output Tray 9. Secondary Power Switch 10. Front Door 11. Tray 2 12. 2500-Sheet Feeder ( Trays 3 –[...]

  • Page 19

    Features Phaser 7800 Color Printer 19 User Guide Control Panel The control pa n el consists of a touch screen and butt ons you press to control the f un ctions availab le on the printer. The co ntrol panel:  Displays the curr en t opera ting status of the printer.  Provides access to print fea tures.  Provides access to reference materials[...]

  • Page 20

    Features 20 Phaser 7800 Color Printer User Guide Professional Finisher 1. Center Tray 2. Hole Punch Unit 3. Hole Punch Waste Co ntainer 4. Finisher Front Door 5. Right Top Tray 6. Exit Cover 7. Right Middle Tra y 8. Staple Cartridge 9. Booklet Maker Bin 10. Booklet Staple Assemb ly 11. Booklet Maker[...]

  • Page 21

    Features Phaser 7800 Color Printer 21 User Guide Advanced Finisher 1. Front Transport Cover 2. Hole Punch Unit (o ptional) 3. Hole Punch Waste Co ntainer 4. Center Tray 5. Finisher Top Cover 6. Staple Cartridge f or optio nal Booklet Ma ke r 7. Side Cover for opt i onal Booklet Maker 8. Booklet Maker (optional ) 9. Right Tray 10. Right Tray Exte ns[...]

  • Page 22

    Features 22 Phaser 7800 Color Printer User Guide Information Pages Your printer has a printable set of informatio n pages. The se include configuration and f ont informatio n , demonstration pa ges, and more. To print informa tion page s from the control panel: 1. At the control pa nel, touch Printer . 2. On the Information ta b, touch Print Refere[...]

  • Page 23

    Features Phaser 7800 Color Printer 23 User Guide Energy Saver Mode You can set the t ime the print er spends idle i n ready mo de before it autom aticall y transitions to a lower power level. You ca n also turn off the automatic tra nsition. 1. At the control pa nel, touch Printer . 2. Touch the Tool s tab, then touch Se tup . 3. Touch Energy Save [...]

  • Page 24

    Features 24 Phaser 7800 Color Printer User Guide Administration Features This section includ es:  CentreWare Inte rnet Services ..................................................................................................................................... 24  Automatic Data Col lection ...................................................[...]

  • Page 25

    Features Phaser 7800 Color Printer 25 User Guide 4. If IPv6 is set up, touch TCP/IP (v6) to view details. 5. To return to the ma in screen, touch Home . Note: The IP address can also appear in th e upper right or left corner of the m ain screen. To set th is up in CentreWare Int ernet Services, click Properties > General Setup > Control Panel[...]

  • Page 26

    Features 26 Phaser 7800 Color Printer User Guide More Information You can obtain mor e information about your printer from these sources : Resource Location Installation Guide Packaged with printer Quick Use Guide Packaged with printer System Admini strator Guide www.xerox.com/offic e/7800docs Video Tutorials Available on the printer cont rol panel[...]

  • Page 27

    Phaser 7800 Color Printer 27 User Guide This chapter include s:  Installation and Setu p Overvi ew ................................................................................................................................ 28  Modifying General Setting s ....................................................................................[...]

  • Page 28

    Installation and Setup 28 Phaser 7800 Color Printer User Guide Installation and Setup Overview Before printin g, your comp uter and the printer mu st be plugged in, turned on, and connected. Configure the initial settin g s of the p rinter, then instal l the driv er software and ut ilities on your computer. You ca n connect to your printer over a n[...]

  • Page 29

    Installation and Setup Phaser 7800 Color Printer 29 User Guide Turning the Printer On and Off This printer has two power switches. The M ain Power switch located behind the front door controls t he main power to th e printer. The Secondary Powe r switch on the top of the printer controls power to the printer electronic com ponents, and initiates a [...]

  • Page 30

    Installation and Setup 30 Phaser 7800 Color Printer User Guide Modifying General Settings You can modify printer set tings such as the l anguage , date a nd time, units of mea surement, display brightness, and startup page from the control pan el. 1. At the control pa nel, touch Printer . 2. Touch the Tool s tab, then touch Setup . 3. Touch General[...]

  • Page 31

    Installation and Setup Phaser 7800 Color Printer 31 User Guide Installing the Software This section includ es:  Operating System R equirements ................................................................................................ ............................... 31  Installing Dr ivers and Utilities for Wi n dows ....................[...]

  • Page 32

    Installation and Setup 32 Phaser 7800 Color Printer User Guide Installing Drivers and Utilities for Windows Install the Xerox ® print dri ver to access all features of your pr inter. To install the print driver sof tw are: 1. Insert th e Software and Docume ntation disc into your computer. The installer sta rts automaticall y. If the installer d o[...]

  • Page 33

    Installation and Setup Phaser 7800 Color Printer 33 User Guide Installing Drivers and Utilities for Macintosh OS X Version 10.5 and Later Install the Xerox ® print dri ve r to access a ll features of your printer. To install the print driver sof tw are: 1. Insert the Software and Document ation disc into yo ur computer. 2. Double-click the dis c i[...]

  • Page 34

    Installation and S etup 34 Phaser 7800 Color Printer User Guide Installing Drivers and Utilities for UNIX and Linux Xerox ® Services for UNIX Systems is a two part i nstall ation process. It re quires the i nstallation of a Xerox ® Services for UNIX Systems code pa ckage and a printer support p ackage. The Xerox ® Services for UNIX Systems code [...]

  • Page 35

    Phaser 7800 Color Printer 35 User Guide This chapter include s:  Supported Paper ............................................................................................................................................................... 36  Loading Paper .....................................................................................[...]

  • Page 36

    Paper and Media 36 Phaser 7800 Color Printer User Guide Supported Paper This section includ es:  Recommended Med i a .................................................................................................................................................... 36  Ordering Paper ...........................................................[...]

  • Page 37

    Paper and Media Phaser 7800 Color Printer 37 User Guide Paper That Can Damage Your Printer Some paper and other media types ca n cause p oor output quality, increased paper ja ms, or damage your printer. Do not use the foll owing:  Rough or porous paper  Inkjet paper  Non-laser glossy or c oated paper  Paper that has bee n photo cop ied[...]

  • Page 38

    Paper and Media 38 Phaser 7800 Color Printer User Guide Advanced Finisher Guidelines  Right tray capac i ty: 2000 sh eets  Supported pape r sizes: Fro m 1 82 x 210 mm (7.2 x 8.6 in.) thro ugh 297 x 4 32 mm (11.7 x 17 in.)  Supported pape r weights: 75 – 256 g/m²  Stapling o ptions: One or two sta ples. Auto Stapling can staple up to [...]

  • Page 39

    Paper and Media Phaser 7800 Color Printer 39 User Guide Supported Paper Types and Weights Trays Types and Weig hts Trays 1 – 5, 1-sided or 2- sided printin g Plain, Hole Punched, Lett erhead, Pre-Pri nted, Recycled, and Custom (75 – 105 g/m²) Lightweight Cardstock (106 – 16 9 g/m 2 ) Cardstock (170 – 256 g/m ²) Lightweight Glossy Cardst o[...]

  • Page 40

    Paper and Media 40 Phaser 7800 Color Printer User Guide Supported Standard Paper Sizes for the Phaser 7800DX Color Printer Tray European Standar d Sizes North American Standard Si zes All trays A4 (210 x 297 mm, 8.3 x 11.7 in.) JIS B5 (182 x 257 mm, 7.2 x 10.1 in.) Executive (184 x 267 mm, 7.25 x 10 .5 in.) Letter (216 x 279 mm, 8.5 x 11 in.) Tray [...]

  • Page 41

    Paper and Media Phaser 7800 Color Printer 41 User Guide Loading Paper This section includ es:  Loading Paper in T ray 1 ................................................................................................................................................. 41  Loading Paper in T rays 2 – 5 ..........................................[...]

  • Page 42

    Paper and Media 42 Phaser 7800 Color Printer User Guide 3. Move the widt h guides to the edges of the tray. 4. Flex the sheets b ack and forth and fan them, then a lign the edges of the stack on a level surfa ce. This procedure separa tes any she ets that are stuc k together and reduces the p ossi bility of jams. Note: To avoid ja ms and misfeeds, [...]

  • Page 43

    Paper and Media Phaser 7800 Color Printer 43 User Guide  For long -edge feed 2-sided printing, insert letterhead and p re-printed p aper face up with the top edge toward the f ront. Loa d hole punched paper with the holes t o the ri ght.  For short-edge feed 1-sided pri nting, insert letter head, pre-printed paper, and l abels fa ce down with[...]

  • Page 44

    Paper and Media 44 Phaser 7800 Color Printer User Guide 6. Adjust the widt h guides until the y touch the edges of the paper. 7. If t he c on tr ol pa nel p ro mp ts yo u, ve rif y th e s iz e, typ e, a nd co lo r i nf orm at ion o n t he Tr ay Se tt ing s s cr ee n. a. Touch Size , Type , or Color , then modify t he settings as needed. b. Touch OK[...]

  • Page 45

    Paper and Media Phaser 7800 Color Printer 45 User Guide Loading Paper in Trays 2 – 5 1. Pull out the tray u ntil it st ops. 2. Ensure that the g uide locks are set in the corre ct position for the standa rd or custom size paper you are loading. For deta ils, see Setting th e Guide Locks in the 500-Sheet Adjusta ble Trays on page 49 . 3. Remove an[...]

  • Page 46

    Paper and Media 46 Phaser 7800 Color Printer User Guide 5. Flex the sheets b ack and forth and fan them, the n align the edges of the sta ck on a level surface. This procedure separa tes any sheets tha t are stuck to gether and redu ces the possibilit y of jams. Note: To avoid ja ms and misfeeds, do not remo ve paper from its packaging u ntil you a[...]

  • Page 47

    Paper and Media Phaser 7800 Color Printer 47 User Guide  For short-edge feed 1-sided pri nting, insert letter head, pre-printed paper, and l abels fa ce up with the top edge to ward the right. Load hole pu n ched paper with the hole s toward the back.  For short-edg e feed 2 -sided printing, insert letterhea d and pre-printed paper f ace dow [...]

  • Page 48

    Paper and Media 48 Phaser 7800 Color Printer User Guide 7. Adjust the lengt h and widt h guides to fit the paper . 8. Close the tray. 9. If the control pa n el promp ts you, verify the size, type , and color information on the Tra y Settings screen. a. Touch Size , Type , or Color , then modify t h e settings a s needed. b. Touch OK . Note: For mor[...]

  • Page 49

    Paper and Media Phaser 7800 Color Printer 49 User Guide Setting the Guide Locks in the 500-Sheet Adjustable Trays You can adjust th e guides in T rays 2 – 5 to accommod ate standard or custom pa per sizes. In the standard position, the guides move into the sup ported standa rd paper settings. I n the custom position, the guides move in 1 mm incre[...]

  • Page 50

    Paper and Media 50 Phaser 7800 Color Printer User Guide 4. Replace the retain er and snap it into place. 5. Load the custom-size pa per in the tra y. The tray guides move in increments of 1 mm. To move the gu ide locks from the Custom to the Sta ndard paper size posit ion, do the following: 1. Pull out the tray u ntil it stops. Note: For best res u[...]

  • Page 51

    Paper and Media Phaser 7800 Color Printer 51 User Guide 3. To release the fi ne-adjustment block, pinch the leve rs and slide the guide lock to the right as shown. 4. Replace the retain er and snap it into place. 5. Load the standard size pa per in the tra y. The tray gu i des move to th e standard paper size pos itions.[...]

  • Page 52

    Paper and Media 52 Phaser 7800 Color Printer User Guide Changing Paper Size, Type, and Color When Tray 1 is set to B ypass or Fully Adjustable mode, you ca n change paper settings each time you load the tray. When y ou load paper into a n empty tray, the control panel p rompts you to set the paper s i ze, type, and color. When Trays 2 – 5 are set[...]

  • Page 53

    Paper and Media Phaser 7800 Color Printer 53 User Guide Printing on Special Paper This section includ es:  Envelopes ................................ ............................................................................................................................................ 53  Labels ..........................................[...]

  • Page 54

    Paper and Media 54 Phaser 7800 Color Printer User Guide Loading Envelopes in Tray 1 1. Open Tray 1 and remove a ny paper that is a different si ze or type. 2. Move the widt h guides to the edges of the tray. 3. Load the envelope s with the f laps closed and f acing down :  Load envelopes u p to 320 mm (12.6 in.) long-edge f eed, with the flaps l[...]

  • Page 55

    Paper and Media Phaser 7800 Color Printer 55 User Guide  Load C4 and custom-si ze envelopes l onger than 32 0 mm (12.6 in.) s hort-edge feed, with t h e flaps toward the b ack, and def ine a custom size on the control panel. 4. Adjust the widt h guides to fit the envelope s. 5. Set the paper size, type, and col or on the contr ol panel. For deta[...]

  • Page 56

    Paper and Media 56 Phaser 7800 Color Printer User Guide Glossy Cardstock You can print Li ghtweight Glossy Cardstock and Glossy Cardstock from any tray. You can print Heavyweight Gloss y Cardstock and Extra H eavyweight Gloss y Cardstock from Tray 1. Guidelines for Printin g on Glossy Cardstock  Do not open sealed packa ges of glossy card stock [...]

  • Page 57

    Phaser 7800 Color Printer 57 User Guide This chapter include s:  Printing Overv iew ............................................................................................................................................................. 58  Selecting Printin g Options ......................................................................[...]

  • Page 58

    Printing 58 Phaser 7800 Color Printer User Guide Printing Overview Before pr i nting, your computer and th e printer must be plug ged in, turned on, and connected. Ens ure tha t you have the corr ect print driver so ftware instal led on your comput er. For detai ls, see Installing the Software on page 31 . 1. Select the appro priate paper. 2. Load [...]

  • Page 59

    Printing Phaser 7800 Color Printer 59 User Guide Selecting Printing Options This section includ es:  Print Driver Help ................................................................................................................................................................ 59  Windows Printin g Options ..................................[...]

  • Page 60

    Printing 60 Phaser 7800 Color Printer User Guide Windows Printing Options Setting Default Printi ng Options for Wind ows When you pri nt from any s oftware applica tion, the pr inter uses the pr int job settin gs specified i n the Printing Prefere nces windo w. You can specify your most common printing optio ns and save them so t hat you do not hav[...]

  • Page 61

    Printing Phaser 7800 Color Printer 61 User Guide Saving a Set of Com monly Used Printing Options for Window s You can define a nd save a set of options, so tha t you can a p ply them to future print job s. To save a set of printing o ptions: 1. With the docume nt open in your a pplication, clic k File > Print . 2. Select the printe r, then click[...]

  • Page 62

    Printing 62 Phaser 7800 Color Printer User Guide Saving a Set of Com monly Used Printing Options for Macinto sh You can define a nd save a set of options, so tha t you can a p ply them to future print job s. To save a set of printing o ptions: 1. With the docume n t open i n your applica tion, click File > Print . 2. Select your print er from th[...]

  • Page 63

    Printing Phaser 7800 Color Printer 63 User Guide Printing Features This section includ es:  Printing on B oth Sides of the Pape r .......................................................................................................................... 63  Selecting Paper O p tions fo r Printing ...............................................[...]

  • Page 64

    Printing 64 Phaser 7800 Color Printer User Guide Selecting Paper Options for Printing There are two ways to select the paper for your print job. You can let the printer select which paper to use based on the docume nt size, paper type, and pap er color you sp ecify. You ca n also select a specific tra y loaded with the d esired paper. Printing Mult[...]

  • Page 65

    Printing Phaser 7800 Color Printer 65 User Guide Printing Booklets With 2-sided print ing, you can print a docume nt in the form of a small bookl et. Create booklets from any paper size that is s upported for 2-sided printing. T he driver autom atically reduc es each page image a n d prints four page ima ges per sheet of paper, two page ima g es on[...]

  • Page 66

    Printing 66 Phaser 7800 Color Printer User Guide Using Color Options The Color Optio ns control the way t he printer uses color to produce your doc ument. The Windows PostScript and the Macintosh dri ve rs prov ide the widest range of color co ntrols and corrections. Each system has three sta n dard modes of color control for normal use and Custom [...]

  • Page 67

    Printing Phaser 7800 Color Printer 67 User Guide Printing Covers A cover is the first or l ast page o f a document. Yo u can select pap er sources for the covers tha t are different from t he source used for the body of a document. Fo r example, you c an use your compa ny letterhead for the fi rst page of a document. You ca n also use he avyweight [...]

  • Page 68

    Printing 68 Phaser 7800 Color Printer User Guide Printing Exception Pages Exception pages ha ve different sett ings from th e rest of the pages in the job . You can spe cify differences such as page size, pa ge type, a n d page color . You can a lso change the sid e of the paper on which to print as your job requires . A print job can contain multi[...]

  • Page 69

    Printing Phaser 7800 Color Printer 69 User Guide Scaling You can reduce t h e image t o as little a s 25 % of its original size or enla rge it as much a s 400%. T he default setting is 1 0 0%. 50% 100% 200% In Windows, the Sc ale Opt i ons are located in the pri nt driver on the Paper/Outp ut tab in the Pape r field. Click the arrow a t the right s[...]

  • Page 70

    Printing 70 Phaser 7800 Color Printer User Guide Printing Watermarks A watermark is s pecial purpose text t hat can be printed a cross one or more pages. For example, you can add a word l ike Copy, Draft, or Confidential as a watermark instead of stamping it on a document before distribution . Using the waterma rk opti ons, you can do th e followin[...]

  • Page 71

    Printing Phaser 7800 Color Printer 71 User Guide Creating and Saving Custom Paper Sizes You can print custom-s ize paper from Trays 1 – 6. Cus tom size paper settings are sa ved in the print dr iver and are availa ble for you to select in all your ap plications. For detail on sup ported pa per sizes for each tra y, see Supported Custom Paper Size[...]

  • Page 72

    Printi ng 72 Phaser 7800 Color Printer User Guide Sample Set The Sample Set job type allows you to p rint a sample copy of a multiple-copy job a nd hold the remai ning copies at the pr inter. After you review the sample copy, you ca n select the j ob name f rom the printer control panel to p rint the additional copies . To release the rema i nder o[...]

  • Page 73

    Printing Phaser 7800 Color Printer 73 User Guide 5. Touch the na me of the de sired print job . 6. To submit the pri nt job, touch Print . The job print s, and remain s on the printer hard drive for future use. To print a pr ivate saved jo b: 1. At the control pa nel, touch Jobs . 2. Touch Saved J obs . 3. Touch your a ssigned private f older. 4. T[...]

  • Page 74

    [...]

  • Page 75

    Phaser 7800 Color Printer 75 User Guide This chapter include s:  General Precaut ions ................................................................................................ ........................................................ 76  Cleaning the Pri nter ..............................................................................[...]

  • Page 76

    Maintenance 76 Phaser 7800 Color Printer User Guide General Precautions CAUTION: When clea ning your printer do not us e organic or strong chemica l solvents or aerosol cleaners. Do not pour fluids directly into any a rea. Use supplies and cleaning materials on ly as directed in this documenta tion. WARNING: Keep a ll cleaning ma teri als out of th[...]

  • Page 77

    Maintenance Phaser 7800 Color Printer 77 User Guide Cleaning the Printer This section includ es:  Cleaning the Pri nter Exteri or ........................................................................................................................................ 77  Cleaning the Pri nter Interi or .........................................[...]

  • Page 78

    Maintenance 78 Phaser 7800 Color Printer User Guide 3. To return the pri nter to Ready m ode, press the Powe r Saver button. 4. Use a soft , lint-free cloth to clean the outside of the output tray, paper trays, and other exterior areas of your printer. Cleaning the Printer Interior Cleaning the Printhe ad Lenses The printer is constructed with four[...]

  • Page 79

    Maintenance Phaser 7800 Color Printer 79 User Guide 3. Pull the drum cartr idge cover down until it cli cks into the open position. 4. Each of the four p rintheads has its own clea ning tool. Slowly pull the pr inthead lens clean er out until the three dots a re visible. Note: The printhead lens c leaner does not detach f rom the printe r. 5. Slowl[...]

  • Page 80

    Maintenance 80 Phaser 7800 Color Printer User Guide 8. Turn the orange l ever to the right to return it to t he locked position. 9. Close the print er front cov er. Cleaning the Feed Rollers Periodically i nspect the feed rollers in each of the insta lled trays, and clean them if paper dust or ot her residue is visible. D irt on th e feed rollers c[...]

  • Page 81

    Maintenance Phaser 7800 Color Printer 81 User Guide 3. Locate the feed roll ers in the tra y. 4. Slide the feed rol ler cover toward the front of printer. 5. Turn each feed roll er until the roller hook is vi sible. 6. Pull each feed rol ler hook out of the groove on th e axle. 7. Slide the feed rol lers to the f ron t and remove them, one at a tim[...]

  • Page 82

    Maintenance 82 Phaser 7800 Color Printer User Guide 8. Wipe the rollers w ith a clea n, lint-free cloth moist ened with water. 9. Align the hole of the first feed rol ler with the axle. 10. Slide the feed rol ler along the axle until the prot rusions fit complet ely into the slots, and the roller hook reseats into t he groove. 11. Install the secon[...]

  • Page 83

    Maintenance Phaser 7800 Color Printer 83 User Guide 13. Reinsert the tray at an angle. 14. Slide the tray b ack into the printer . 15. Repeat for all of the install ed trays.[...]

  • Page 84

    Maintenance 84 Phaser 7800 Color Printer User Guide Routine Maintenance This section includ es:  Replacing Sta ple Cartridge s ................................................................................................................................ ......... 84  Emptying the Hol e Punch Wa ste Container ................................[...]

  • Page 85

    Maintenance Phaser 7800 Color Pri nter 85 User Guide 3. Hold the tabs on both sides of the staple cartrid g e and pull the cartridge o ut of the finisher. 4. Hold the tabs on both sides of the new staple ca rtri dge and i n sert it into th e original posit ion in the finisher. Note: If you have t rouble insert ing the cartr idge, ensure tha t the s[...]

  • Page 86

    Maintenance 86 Phaser 7800 Color Printer User Guide 2. Hold the stapler a ssembly b y the orange l ever R1 an d push it to the ri g ht. 3. Grip the stapl e cartridge by the ora nge handle and pull it firmly toward yo u to remove it. Chec k inside the finishe r for any loose sta p les and remo ve them. 4. Pinch both sides of the stapl e pack (1) and[...]

  • Page 87

    Maintenance Phaser 7800 Color Pri nter 87 User Guide 6. Grip the stapl e cartridge by the ora nge handle and insert it i nto the stapler assemb ly. Push it in unt i l it clicks. 7. Close the finis her front door. Replacing Staples in t he Booklet Maker of t he Professional Finis her 1. Open the finis h er front doo r. 2. While squeezi ng the orange[...]

  • Page 88

    Maintenance 88 Phaser 7800 Color Printer User Guide 3. Grip the orange ta bs on both sides of the staple ca rtridge. 4. While gripping the orange tabs of the staple cartridge, rotate it in the di rection show n. 5. Lift the staple cartr i dge ou t of the stapler unit. 6. Push the new stapl e cartridge i n to the stapler unit until it clicks.[...]

  • Page 89

    Maintenance Phaser 7800 Color Pri nter 89 User Guide 7. If you find no jamm ed staples, repeat the preceding step s for the ot her staple cartridge. 8. Push the stapler a ssembly until it clicks into it s original position. 9. Close the finis her front door. Replacing Staples in t he Main Stapler of the Advan ced Finisher 1. Open the finis h er fro[...]

  • Page 90

    Maintenance 90 Phaser 7800 Color Printer User Guide 4. Grip the stapl e cartridge by the ora nge handle and pull it firmly toward yo u to remove it. Chec k inside the fin isher for any loose staples and remo ve them. 5. Pinch both sides of the stapl e pack (1) and remo ve the staple pack from the cartridg e (2). 6. Insert the front si de of the new[...]

  • Page 91

    Maintenance Phaser 7800 Color Pri nter 91 User Guide Emptying the Hole Punch Waste Container A message appea rs on the control panel whe n the ho le punch waste conta iner i s full. Emptying the Hole Pun ch Waste Containe r in the Professional Finisher WARNING: Do not perform this procedure while the printer is printing. 1. Open the finis h er fron[...]

  • Page 92

    Maintenance 92 Phaser 7800 Color Printer User Guide 4. Insert the conta iner all the way into the fi nisher. 5. Close the finis her front door. Emptying the Hole Pun ch Waste Container in the Advanced Finisher WARNING: Do not perform this procedure while th e printer is printing. 1. Lift the finisher tra nsport top cover, then o pen the front trans[...]

  • Page 93

    Maintenance Phaser 7800 Color Pri nter 93 User Guide 3. Empty the co ntainer. 4. Insert the conta iner all the way into the fi nisher. 5. Close the finis her front transpo rt cover, then close t he top cover.[...]

  • Page 94

    Maintenance 94 Phaser 7800 Color Printer User Guide Billing and Usage Information Billing and printer usage inform ation appears o n the Billing Meters inform ation screen. T he impr ession counts shown a re used for b illing. To view Billing a nd Usage informatio n: 1. At the control pa nel, touch Printer . 2. To view basic im pression counts on t[...]

  • Page 95

    Maintenance Phaser 7800 Color Printer 95 User Guide Ordering Supplies This section includ es:  Locating the Ser i al Numb er ......................................................................................................................................... 95  Consumables .................................................................[...]

  • Page 96

    Maintenance 96 Phaser 7800 Color Printer User Guide Routine Maintenance Items Routine maintena nce items a re printer parts that hav e a limited life and require periodic replaceme n t. Replacements can b e parts or kits. Routine mainte n ance it ems are typicall y custom er replaceable. Routine maintena nce items for this printer include t he foll[...]

  • Page 97

    Maintenance Phaser 7800 Color Printer 97 User Guide When to Order Supplies A warning appea rs on the control panel when su pplies near their replaceme nt time. Verify that you have replacement s on hand. It is important to order these items when the messages first ap p ear to avoid interrupti ons to your printing. An erro r message appears on the c[...]

  • Page 98

    Maintenance 98 Phaser 7800 Color Printer User Guide Moving the Printer  Always use at least three people t o lift the printer.  Always turn off the printer and wait for the printer to shut down.  Disconnect the po w er cord from the back of the print er.  When lifting the printer, grasp the areas as shown.  Keep the printer l evel to[...]

  • Page 99

    Phaser 7800 Color Printer 99 User Guide This chapter include s:  General Troubles h ooting ............................................................................................................................................. 100  Jams .....................................................................................................[...]

  • Page 100

    Troubleshooting 100 Phaser 78 00 Color Printer User Guide General Troubleshooting This section includ es:  Printer Does Not T urn On ................................................................ ............................................................................ 100  Printer Resets or Tu rn s Off Freq uentl y .....................[...]

  • Page 101

    Troubleshooting Phaser 7800 Color Printer 101 User Guide Printer Resets or Turns Off Frequently Probable Causes Solutions The power cord is not cor rectly plugged into the outlet. Turn off the printer, c onfirm that the pow er cord is correctly plugge d into the printer and the ou tlet, then turn on the printer. For detai ls, see Turning the Pri nt[...]

  • Page 102

    Troubleshooting 102 Phaser 78 00 Color Printer User Guide Document Fails to Print Probable Causes Solutions Selected tray has wrong paper size loaded. To view the Job Statu s for a failed print on th e touch screen: 1. At the control pane l, touch Jo bs . 2. Find the failed pri nt job in the list. 3. Note the status of the failed prin t job, such a[...]

  • Page 103

    Troubleshooting Phaser 7800 Color Printer 103 User Guide Automatic 2-Sided Printing Problems Probable Causes Solutions Unsupported or incorr ect paper. Ensure that you are using the correct paper. For d etails, see Supported Paper SIzes and Weights for A utomatic 2 -Sided Printing on page 40 . Envelopes, labels, transparencies, and p aper heavier t[...]

  • Page 104

    Troubleshooting 104 Phaser 78 00 Color Printer User Guide Jams This section includ es:  Clearing Paper Jam s ...................................................................................................................................................... 105  Clearing Jams i n the Advanced Fi nisher ......................................[...]

  • Page 105

    Troubleshooting Phaser 7800 Color Printer 105 User Guide Clearing Paper Jams This section includ es:  Clearing Jams a t Tray 1 ............................................................................................................................................... 105  Clearing Jams a t Tray 2 ...........................................[...]

  • Page 106

    Troubleshooting 106 Phaser 78 00 Color Printer User Guide 2. If you did not fi nd jammed paper, push up the l atch on the l eft side of the printer to open Left Side Door A. WARNING: Inter nal parts of the printer can b e hot. Use cautio n when door s and covers are open. 3. Remove any rema ining paper ja mmed in Tray 1. 4. Close Left Side Door A .[...]

  • Page 107

    Troubleshooting Phaser 7800 Color Printer 107 User Guide 5. Replace the pape r in the tr ay. Note: Do not loa d paper above the maximum fill line. O verfilling can cause paper ja ms. Clearing Jams at Tra y 2 1. Open Left Side Door A. 2. Remove the ja mmed paper.[...]

  • Page 108

    Troubleshooting 108 Phaser 78 00 Color Printer User Guide 3. Close Left Side Door A . 4. Pull Tray 2 out u ntil it stop s. 5. Remove any crum p led paper f rom the tray.[...]

  • Page 109

    Troubleshooting Phaser 7800 Color Printer 109 User Guide 6. Verify that the pa per is loa ded correctly in th e tray and that the guides are pressed f i rmly agai nst the paper. Note: For a Paper Si ze Jam messa ge, remove the paper to adjust the paper guid es. For details, see Paper Misfeeds and Paper Size J ams on page 1 35. 7. Push the tray com [...]

  • Page 110

    Troubleshooting 110 Phaser 78 00 Color Printer User Guide 2. Remove the ja mmed paper. 3. Close Left Side Door C. 4. Pull out the tray sp ecified on the control pan el.[...]

  • Page 111

    Troubleshooting Phaser 7800 Color Printer 111 User Guide 5. Remove any crum p led paper f rom the tray. 6. Verify that the pa per is loa ded correctly in th e tray and that the guides are pressed f i rmly agai nst the paper. Note: For a Paper Si ze Jam messa ge, remove the paper to adjust the paper guid es. For details, see Paper Misfeeds and Paper[...]

  • Page 112

    Troubleshooting 112 Phaser 78 00 Color Printer User Guide Clearing Jams at Tra ys 3 – 4 of the 25 00-Shee t Feeder For details on clea ring jam s at Trays 3-4, see Cleari ng Jams at Trays 3-5 of the 1500 Sh eet Feeder on page 109. Clearing Jams at Tra y 5 of the 2500 -Sheet Feeder 1. Open Left Side Door C. 2. Remove the ja mmed paper. 3. Close Le[...]

  • Page 113

    Troubleshooting Phaser 7800 Color Printer 113 User Guide 4. Pull out the tray u ntil it stops. 5. Remove any pape r from u nder the trans port cover. 6. Remove any crum p led paper f rom the tray and tor n paper from the paper path above the t ray. 7. Push the tray com pletely back into the pr inter.[...]

  • Page 114

    Troubleshooting 114 Phaser 78 00 Color Printer User Guide Clearing Jams at Left Side Door A 1. Open Left Side Door A. 2. Remove the ja mmed paper. 3. Open the fuser by pulling out the green handle. WARNING: The a rea around the fuser can be hot. U se caution to avoid injury.[...]

  • Page 115

    Troubleshooting Phaser 7800 Color Printer 115 User Guide 4. Remove the jamm ed paper. 5. Close the fuser by pushing in the green handl e until it stops. CAUTION: To avo i d dama ge to the printer, verify tha t the fuser is closed before proce eding. 6. Close Left Side Door A .[...]

  • Page 116

    Troubleshooting 116 Phaser 78 00 Color Printer User Guide Clearing Jams in the Duplex Unit at Left Side Door B 1. Open Tray 1. 2. Open Left Side Door B. 3. Remove the jamm ed paper.[...]

  • Page 117

    Troubleshooting Phaser 7800 Color Printer 117 User Guide 4. Close Left Side Door B . Clearing Jams in the Duplex Unit at Left Side Doors A and B 1. Open Left Side Door A. WARNING: Inter nal parts of the printer can b e hot. Use cautio n when door s and covers are open. 2. Remove the ja mmed paper.[...]

  • Page 118

    Troubleshooting 118 Phaser 78 00 Color Printer User Guide 3. Close Left Side Door A . 4. Open Left Side Door B. 5. Remove the ja mmed paper. 6. Close Left Side Door B .[...]

  • Page 119

    Troubleshooting Phaser 7800 Color Printer 119 User Guide Clearing a Paper Size or Type Jam in Tray 1 1. Remove any pape r from Tra y 1. 2. Open Left Side Door A. WARNING: Inter nal parts of the printer can b e hot. Use cautio n when door s and covers are open. 3. Remove the ja mmed paper.[...]

  • Page 120

    Troubleshooting 120 Phaser 78 00 Color Printer User Guide 4. Close Left Side Door A . 5. Replace the pape r in the tr ay specified o n the control panel with the s p ecified paper size and type.[...]

  • Page 121

    Troubleshooting Phaser 7800 Color Printer 121 User Guide Clearing Jams in the Advanced Finisher This section includ es:  Clearing Jams Und er the Advanced Finisher Top Cover ................................................................................. 121  Clearing Jams i n the Advanced Fi nisher Transport ................................[...]

  • Page 122

    Troubleshooting 122 Phaser 78 00 Color Printer User Guide 3. Remove the ja mmed paper. Note: If the pa per is torn, r emove all torn pieces from the finisher. 4. Close the top cover o f the finis her. Clearing Jams in the Advan ced Finisher Transp ort 1. Lift the handle o f the cent er tray straight u p to open the transport cove r. 2. Remove the j[...]

  • Page 123

    Troubleshooting Phaser 7800 Color Printer 123 User Guide Clearing Jams in the Professional Finisher This section includ es:  Clearing Jams i n the Cent er Tray ............................................................................................................................. 123  Clearing Jams i n the Profe ssional Finisher Trans po[...]

  • Page 124

    Troubleshooting 124 Phaser 78 00 Color Printer User Guide Clearing Jams in the Profe ssional Finisher Transpo rt 1. Open the finis h er transpor t cover. 2. Remove the ja mmed paper. Note: If the pa per is torn, r emove all torn pieces from the finisher. If no paper is vis ible, turn gree n knob 1 in t h e direction sho wn and car efully pull out t[...]

  • Page 125

    Troubleshooting Phaser 7800 Color Printer 125 User Guide Clearing Jams at 2a in the Finisher 1. If the paper is vis i ble at the output tray exit, remov e the paper by pulli n g it in t he direction shown. 2. Open the front door o f the finisher. 3. Move green lever 2a to the right. 4. Remove the ja mmed paper.[...]

  • Page 126

    Troubleshooting 126 Phaser 78 00 Color Printer User Guide 5. To release paper that is inaccessible, or if the control panel displays a message to do so, turn knob 2c in the directio n shown. 6. Carefully remove t h e pape r. Note: If the pa per is torn, remove all torn pieces from the finisher. 7. Push lever 2a to its origina l position until it cl[...]

  • Page 127

    Troubleshooting Phaser 7800 Color Printer 127 User Guide 2. Move green lever 2b to the right. 3. Remove the ja mmed paper. 4. To release paper that is inaccessible, or if the control panel displays a message to do so, turn knob 2c in the directio n shown. 5. Carefully remove t h e pape r. Note: If the pa per is torn, r emove all torn pieces from th[...]

  • Page 128

    Troubleshooting 128 Phaser 78 00 Color Printer User Guide Clearing Jams at 3 in the Finisher 1. Open the front door o f the finisher. 2. Pull down gree n lever 3. 3. Remove the ja mmed paper. Note: If the pa per is torn, remove a ll torn pieces from the f inisher. 4. Return lever 3 to it s original position. 5. Close the finis her front door.[...]

  • Page 129

    Troubleshooting Phaser 7800 Color Printer 129 User Guide Clearing Jams at 4a in the Finisher 1. Open the front door o f the finisher. 2. Using the gree n handle, pull out unit 4 until it sto ps. 3. Turn green knob 4a in the direction shown to release the jammed paper. 4. Carefully remove t h e pape r. Note: If the pa per is torn, r emove all torn p[...]

  • Page 130

    Troubleshooting 130 Phaser 78 00 Color Printer User Guide Clearing Jams at 4b i n the Finisher 1. Open the front door o f the finisher. 2. Move green lever 4b to the l eft. 3. If paper is visible, remove the ja mmed paper b y pulling in the d irection shown. 4. Using the gree n handle, pull out unit 4 until it sto ps.[...]

  • Page 131

    Troubleshooting Phaser 7800 Color Printer 131 User Guide 5. Turn green knob 4a in the direction shown to release the jammed paper. 6. Carefully remove t h e pape r from the upper left side and from inside the u nit. Note: If the pa per is torn, r emo ve all torn pie ces from the finisher. 7. Return unit 4 to its origina l position. 8. Return lever [...]

  • Page 132

    Troubleshooting 132 Phaser 78 00 Color Printer User Guide Clearing Jams at 5 in the Finisher 1. Open finisher exit doo r 5 by lifting upward at the green la bel 5. 2. To remove the pa p er, pull i t in the direct ion shown. Note: If the pa per is torn, r emove all torn pieces from the finisher. 3. Return exit door 5 to its origi n al position.[...]

  • Page 133

    Troubleshooting Phaser 7800 Color Printer 133 User Guide Clearing Jams in the B ooklet Tray 1. Open the front door o f the finisher. 2. Turn green knob 4a in the direction shown to release the jammed paper. 3. To remove the pa p er, pull i t in the direct ion shown. Note: If the pa per is torn, r emove all torn pieces from the finisher. 4. Close th[...]

  • Page 134

    Troubleshooting 134 Phaser 78 00 Color Printer User Guide Minimizing Paper Jams The printer is designed to funct i on with m inimal pap er jams using Xerox ® supported paper. Othe r paper types can cause ja ms. If supp orted paper is jamm ing frequently in o ne area, clean tha t area of the paper path. The following can cause p aper jams:  Sele[...]

  • Page 135

    Troubleshooting Phaser 7800 Color Printer 135 User Guide Troubleshooting Paper Jams This section includ es:  Multiple Sheets Pull ed Together .............................................................................................................................. 1 35  Paper Misfeeds and Pa per Size Jams .................................[...]

  • Page 136

    Troubleshooting 136 Phaser 78 00 Color Printer User Guide Label and Envelope Misfeeds Probable Causes Solutions The label sheet is facing th e wrong way in the tray. Load label sheets acc ording to the instructions from the manufacturer.  Load labels face down in Tra y 1.  Load labels face up in Tra y 2. Envelopes are loaded incorr ectly in T[...]

  • Page 137

    Troubleshooting Phaser 7800 Color Printer 137 User Guide Clearing Staple Jams This section includ es:  Clearing Main Sta ple Jams in the Profess ional Finishe r .................................................................................. 137  Clearing Booklet Staple Jams in the Professional Finisher .....................................[...]

  • Page 138

    Troubleshooting 138 Phaser 78 00 Color Printer User Guide 3. Grip the stapl e cartridge by the ora nge handle and pull it firmly toward yo u to remove it. Chec k inside the fin isher for any loose staples and remo ve them. 4. Pull the staple ca rtridge clamp f i rmly in the di rec tion shown to open it. 5. Remove the ja mmed staples b y pulling the[...]

  • Page 139

    Troubleshooting Phaser 7800 Color Printer 139 User Guide 7. Grip the stapl e cartridge by the oran ge handle a nd insert it into th e stapler assembly. Pus h it in until it clicks. 8. Close the finis her front door. Clearing Booklet Staple J ams in the Professiona l Finisher The stapler in t he booklet maker uses two sta ple cartridge s labeled R2 [...]

  • Page 140

    Troubleshooting 140 Phaser 78 00 Color Printer User Guide 3. Grip the orange ta bs on both sides of the sta ple cartridge. 4. While gripping the orange tabs of the staple cartridge, rotate it in the di rection show n. 5. Lift the staple cartr i dge ou t of the sta pler unit. 6. Remove the ja mmed staples b y pulling them in the direct i on show n. [...]

  • Page 141

    Troubleshooting Phaser 7800 Color Printer 141 User Guide 7. Push the new stapl e cartridge i n to the stapler unit until it clicks. 8. If you find no jamm ed staples, repeat the pre ceding steps for the other staple cartridge . 9. Return the staple ca rtridge a ssembly to its orig inal position. 10. Close the finis her front door. Clearing Staple J[...]

  • Page 142

    Troubleshooting 142 Phaser 78 00 Color Printer User Guide 2. Reach into the fi n isher cab in et and pull the stapler to ward you until it stops. 3. Push the stapler a ssembly to the right as sho w n. 4. Grip the stapl e cartridge by the ora nge handle and pull it firmly toward yo u to remove it. 5. Check inside t he finisher f or any loose staples[...]

  • Page 143

    Troubleshooting Phaser 7800 Color Printer 143 User Guide 8. Push the clamp i n the dire ction shown u n til it snaps i n to the lock ed position. 9. Grip the stapl e cartridge by the ora nge handle and insert it i nto the sta pler assemb ly. Push it i n until it clicks. 10. Close the finisher f ront door. Clearing Booklet Staple J ams in the Advanc[...]

  • Page 144

    Troubleshooting 144 Phaser 78 00 Color Printer User Guide 2. If the staple cartridges are not visible, g rip the ve rti cal panels at the left and right of the open ing and slide them to the c enter. 3. Hold the tabs on both sides of the staple cartrid g e and pull the cartridge o ut of the finisher. 4. Remove the ja mmed staples b y pulling them i[...]

  • Page 145

    Troubleshooting Phaser 7800 Color Printer 145 User Guide 5. Hold the tabs on both sides of the staple cartrid g e and insert it into th e original position in the finisher. Note: If you have t rouble insert ing the cartr idge, ensure tha t the staple s are positioned cor rectly in the cartridge. Note: The Booklet Ma ker uses two staple cartridg es.[...]

  • Page 146

    Troubleshooting 146 Phaser 78 00 Color Printer User Guide Print-Quality Problems This section includ es:  Controlling Pri nt Quality .............................................................................................................................................. 1 46  Solving Print-Quality Problems ...............................[...]

  • Page 147

    Troubleshooting Phaser 7800 Color Printer 147 User Guide Paper and Media Your printer is desi g ned to use va rious paper a n d other m edia types. Follow the guidel i nes in t his section for the best print quality and to avoid jams:  Use only Xerox ® approved p aper. For deta i ls, see Supported Pa per on page 36 .  Use only dry, undamaged[...]

  • Page 148

    Troubleshooting 148 Phaser 78 00 Color Printer User Guide Solving Print-Quality Problems Use the followi ng table to f ind solutions to pr int-quality problems. Print-Quality Problems and Solutions Problem Solution Smears, Smudges, and Streaks Dark or light marks app ear on your output. Run the Fuser Cleaning pr ocedure. At the contro l panel, touc[...]

  • Page 149

    Troubleshooting Phaser 7800 Color Printer 149 User Guide Problem Solution Colors Too Light or Too D ark The print or color density i s too light, missing, or the background is foggy. 1. Verify that the pap er you are using is the correct type for the printer and is loaded properly. For info rmation on supported paper types and weights, at the contr[...]

  • Page 150

    Troubleshooting 150 Phaser 78 00 Color Printer User Guide Problem Solution Vertical White Lin es o r Streaks - One Color Lines or streaks appear i n one color of your output. 1. Print the test page s to identify the affecte d color. 2. To clean the LED win dow for the affected color, pu ll out the cleaning ro d until it stops, then move it all the [...]

  • Page 151

    Troubleshooting Phaser 7800 Color Printer 151 User Guide Print-Quality Problems with Glossy Paper If roller ma rks are visible on glossy p aper, you can reduce roll er marks by us ing a different gloss y paper or by lowering t he fuser temperatur e. If you want to increase the amount of gloss on the print, use a different glossy paper or increase t[...]

  • Page 152

    Troubleshooting 152 Phaser 78 00 Color Printer User Guide Getting Help This section includ es:  Control Panel Messa ges .............................................................................................................................................. 152  Using the Integ rated Troubl eshooting Tools ...............................[...]

  • Page 153

    Troubleshooting Phaser 7800 Color Printer 153 User Guide Viewing Warning Me ssages on the Control Panel When a warni ng condition occurs, a message a ppears on the control pan el to inform you of the problem. Warning messa g es inform you about printer conditio ns, such as low su p plies or open doo rs, that require your attention. If more tha n on[...]

  • Page 154

    Troubleshooting 154 Phaser 78 00 Color Printer User Guide Viewing Job Statu s on the Control Panel To view active job s on the control pa nel: 1. At the control pa nel, touch Jobs . 2. Touch the job you want to view. The screen dis plays inform ation about the job such a s the owner, ty pe, status, and time sub mitted. To view persona l and secure [...]

  • Page 155

    Troubleshooting Phaser 7800 Color Printer 155 User Guide To view completed jobs on the control panel: 1. At the control pa nel, touch Jobs . 2. Touch Complete d Jobs . The Completed J obs screen dis plays the last 50 completed job s. 3. Touch the job you want to view. The screen dis plays inform ation about the job such a s the owner, ty pe, status[...]

  • Page 156

    Troubleshooting 156 Phaser 78 00 Color Printer User Guide Printing the Configuration Report 1. At the control pa nel, touch Printer . 2. On the Information ta b, touch Print Reference M aterials . 3. Touch Configurati o n Report . 4. Touch Print . Note: By default, the Confi guration Re port prints eac h time the printer is turne d on. To turn off [...]

  • Page 157

    Troubleshooting Phaser 7800 Color Printer 157 User Guide PhaserSMART Techni cal Support PhaserSMART is a n automa ted, Internet-based syste m that uses your Web browser to se nd diagnostic information from your pri nter to the Xerox ® website . PhaserSMART exami nes the information, diagnose s the problem, a nd proposes a solution. To access Phase[...]

  • Page 158

    Troubleshooting 158 Phaser 78 00 Color Printer User Guide More Information You can obtain mor e information about your printer from these sources : Resource Location Installation Guide Packaged with printer Quick Use Guide Packaged with printer System Administr ator Guide www.xerox.com/offic e/7800docs Video Tutorials Available on the printer cont [...]

  • Page 159

    Phaser 7800 Color Printer 159 User Guide This appendix i ncludes:  Printer Configurat ions and Options ................................................................ ........................................................ 160  Physical Spec ifications .........................................................................................[...]

  • Page 160

    Specifications 160 Phaser 78 00 Color Printer User Guide Printer Configurations and Options Standard Features The Phaser 78 00 Color Printer p rovides the following f eatures:  Maximum Print R esolution: 12 00 x 2400 dpi  Print document sizes u p to 320 x 457 mm (12.6 x 1 8 in.)  Print banners up to 1219 mm (48 in.) lo n g  Single pass [...]

  • Page 161

    Specifications Phaser 7800 Color Printer 161 User Guide Available Configurations Features Phaser 7800DN Color Printer Phaser 7800GX Color Printer Phaser 7800DX Color Printer Standard trays 2 5, including the 1500 -Sheet Feeder 5, including the 2500 -Sheet Feeder Optional trays 3 None None Finisher No Optional Optional PhaserMatch with PhaserMeter?[...]

  • Page 162

    Specifications 162 Phaser 78 00 Color Printer User Guide Physical Specifications Phaser 7800DN Color Printer Configuration  Width: 641.4 mm (25.25 in.)  Depth: 698.5 mm (27.5 in.)  Height: 577.9 mm (22.75 i n.)  Weight: 81 kg (1 78.6 lb.) Phaser 7800GX Color Printer Configuration  Width: 641.4 mm (25.25 in.)  Depth: 698.5 mm (27.5[...]

  • Page 163

    Specifications Phaser 7800 Color Printer 163 User Guide Clearance Requirements Phaser 7800 Color Pri nter Phaser 7800 Color Pri nter with Advanced F inisher and Booklet Maker[...]

  • Page 164

    Specifications 164 Phaser 78 00 Color Printer User Guide Phaser 7800 Color Pri nter with P rofessional Finisher[...]

  • Page 165

    Specifications Phaser 7800 Color Printer 165 User Guide Environmental Specifications Temperature  Operating: 10 – 32°C (50 – 9 0°F)  Optimum print q uality: 15 – 28°C (59 – 8 2°F) Relative Humidity  Operating: 15 – 85% ( non -condensi ng)  Optimum print q uality: 20 – 70% Elevation For optimum performa nce, use the print[...]

  • Page 166

    Specifications 166 Phaser 78 00 Color Printer User Guide Electrical Specifications Power Supply Voltage and Frequency Power Supply Voltag e Power Supply Freque ncy 110 – 127 VAC +/-10%, (99 – 140 VAC) 50 Hz +/- 3 Hz 60 Hz +/- 3 Hz 220 – 240 VAC +/-10%, (198 – 264 VAC) 50 Hz +/- 3 Hz 60 Hz +/- 3 Hz Power Consumption Peak Power Ready to Print[...]

  • Page 167

    Specifications Phaser 7800 Color Printer 167 User Guide Performance Specifications Printing Resolution Maximum resolutio n: 1200 x 2 4 00 dpi  Standard print-qua lity mode: 120 0 x 600 dpi  Enhanced print-qual ity mo de: 1200 x 240 0 dpi  Photo print-qualit y mode: 600 x 600 x 8 dpi Note: The print resolutions a re indicated for PostSc rip[...]

  • Page 168

    Specifications 168 Phaser 78 00 Color Printer User Guide 2-Sided Printing A4 / Letter LEF A4 / Letter SEF B4 SEF / 8.5 x 13 in. SEF, 8.5 x 14 in. SEF A3 / 11x17 in. SRA3 / 12x18 in. Plain, Hole Punched, Pr e-Printed, Letterhead, Recycled, Cu stom 45 ppm 32 ppm 17 ppm 15 ppm 15 ppm Lightweight Cardstock, Ligh tweight Glossy Cardstock, Labels 32 ppm [...]

  • Page 169

    Phaser 7800 Color Printer 169 User Guide This appendix i ncludes:  Basic Regulations ........................................................................................................................................................... 170  Material Safety Data Sheets ......................................................................[...]

  • Page 170

    Regulatory Informati on 170 Phaser 78 00 Color Printer User Guide Basic Regulations Xerox has tested thi s printer to electromagnetic emission a nd immunity sta ndards. These standards are designed to mitigate interference ca used or received by this print er in a typical office enviro nment. United States FCC Regulations This equipme nt has b een [...]

  • Page 171

    Regulatory Informati on Phaser 7800 Color Printer 171 User Guide European Union CAUTION: This i s a Class A produ ct. In a domesti c environm ent, this prod uct can cause ra dio interference in w h ich case the user coul d be required to take adequate measures. The CE mark a pplied to this product symbolizes a decla ration of conformity by Xerox wi[...]

  • Page 172

    Regulatory Informati on 172 Phaser 78 00 Color Printer User Guide Material Safety Data Sheets For Material Saf ety Data inform ation regard i ng your pri nter, go to:  North America: ww w.xerox.com/m sds  European Union: ww w .xerox.com/e nvironment_europe For the Customer Su p port Cente r phone numb ers, go to www.xerox.com/ office/worldco [...]

  • Page 173

    Phaser 7800 Color Pri nter 173 User Guide This appendix i ncludes:  All Countries ................................................................................................................................................................ ..... 174  North America ............................................................................[...]

  • Page 174

    Recycling and Disposal 174 Phaser 78 00 Color Printer User Guide All Countries If you are ma naging the disposal of your Xerox ® product, plea se note that the printer may co ntain lead, mercury, perchlora te, and other ma teri als whose disposal may be regula ted due to environmental considerations. T he presen ce of these material s is fully con[...]

  • Page 175

    Recycling and Disposal Phaser 7800 Color Printer 175 User Guide North America Xerox operates an e quipment take-back and reuse/re cy cle program. Co ntact your Xerox representa tive (1 -800-ASK-XER OX) to determi ne if this Xerox ® product is part of the prog ram. For more informa tion abo ut Xerox ® environmenta l programs, visit www.xerox.com/e[...]

  • Page 176

    Recycling and Disposal 176 Phaser 78 00 Color Printer User Guide European Union Some equipme nt may be used i n both a domestic/household and a professio nal/business application. Domestic/Household Environment Application of this symbol on your equipm ent is confi rmation that you should not dispos e of the equipme nt in the normal household waste[...]

  • Page 177

    Recycling and Disposal Phaser 7800 Color Printer 177 User Guide Collection and Disposal of Equipment and Ba tteries These symbols on t he products and/or accom panying documents mea n that used electrical and electronic products and batteries should not be mixed with ge neral household waste. For proper treatme nt, recovery, and recycl ing of old p[...]

  • Page 178

    Recycling and Disposal 178 Phaser 78 00 Color Printer User Guide Other Countries Please contact your l ocal waste ma nagement autho ri ty to reque st disposal guidance.[...]