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Zebra TLP 2844 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Zebra TLP 2844. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Zebra TLP 2844 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Zebra TLP 2844 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Zebra TLP 2844 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Zebra TLP 2844
- nom du fabricant et année de fabrication Zebra TLP 2844
- instructions d'utilisation, de réglage et d’entretien de l'équipement Zebra TLP 2844
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Zebra TLP 2844 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Zebra TLP 2844 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Zebra en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Zebra TLP 2844, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Zebra TLP 2844, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Zebra TLP 2844. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    45537L-005 ZebraNet™ PrintServer II User Guide[...]

  • Page 2

    © 2009 ZIH Corp. The copyrights in this manual and th e software and/or firmware in the label printer described therein are owned by ZIH Corp. Unauthorized reproducti on of this manual or the software and/or firmware in the label printer may result in imp risonmen t of up to one y ear and fines of up t o $10,000 (17 U.S.C.506). Copyri ght violator[...]

  • Page 3

    4/21/09 ZebraNet PrintServer II User Guide 45537L-005 Rev . A Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 How This Document Is Organi zed .[...]

  • Page 4

    Contents 4 45537L-005 Rev . A ZebraNet PrintServer II User Guide 4/21/09 3 • Getting St arted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Assigning an IP Address [...]

  • Page 5

    5 Contents 4/21/09 ZebraNet PrintServer II User Guide 45537L-005 Rev . A A • PrintServer II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 PSII Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 S tatus and Configur[...]

  • Page 6

    Contents 6 45537L-005 Rev . A ZebraNet PrintServer II User Guide 4/21/09 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141[...]

  • Page 7

    4/21/09 ZebraNet PrintServer II User Guide 45537L-005 Rev . A Preface The Preface discusses the topics and i llustrates standards tha t are used througho ut this guide. Content s Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 How This Document Is Organized . . . . . . . . . . . [...]

  • Page 8

    Preface Who Shoul d Use This Do cument 10 45537L-005 ZebraNet PrintServer II User Guide 4/21/09 Who Should Use This Document This User Guide is in tended to be used by any person who wi ll install and wor k with the ZebraNet PrintServer II. How This Document Is Organized The ZebraNet PrintServer II User and Refe rence Guide consi sts of these chapt[...]

  • Page 9

    11 About This DocumentPreface Contacts 4/21/09 ZebraNet PrintServer II User Guide 45537L- 005 Contact s T echnic al Support via the In ternet is a vailable 24 hours pe r day , 365 days per year . W eb Site: www .zebra.com E-mail Back T e chnical Librar y: E-mail address: emb@zebra.com Subject line: Email list Self Service Knowledge Base: www .zebra[...]

  • Page 10

    About This DocumentPreface Document Conventions 12 45537L-005 ZebraNet PrintServer II User Guide 4/21/09 Document Conventions The following conv entions are used throughout this docu ment to convey cer tain information : About this Chapter Sections These sections li st and descri be each main section of t he chapter , including the init ial page nu[...]

  • Page 11

    13 About This DocumentPreface Document Conventions 4/21/09 ZebraNet PrintServer II User Guide 45537L- 005 Illustration Instructions Used when an illustration c ontains either informat ion about a dialog box or step(s) to ac complish i n a dialog box. One illustration instruction ide ntifies a section of the dialog b ox and the oth er shows steps to[...]

  • Page 12

    About This DocumentPreface Related Documents 14 45537L-005 ZebraNet PrintServer II User Guide 4/21/09 Related Document s In addition to t he ZebraNet PrintServer User Guide , the fo llowing documen ts might be helpful references while using PSII : • ZPL II ® Pr ogramming Guide For Firmwar e V ersi on x.14 and lat er • ZPL II ® Pr ogra mming G[...]

  • Page 13

    04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 1 Introduction This chapter provides a hi gh-level overview of the PrintServer II ( PSII) , installatio n types, standard network configurations, and how to work with PSII . Content s Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 14

    Introduction Overview 16 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Overview The PrintServer II ( PSII) is an option al factory- or field-i n stalled interface device that supports network connect ion of the Z ebra printer . PSII also provides a browser - type u ser interface that supports both the configuration of p rint server sett[...]

  • Page 15

    17 Introd uction Overview 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 Components Description 1 Printer with PSII only PSII gives your print er these features: • allows the remot e monitoring an d configur ation capabil ity of the PSII using a browser . • allows you t o send unsolic ited printer status messages via email- enabled d[...]

  • Page 16

    Introduction Requirements 18 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Requirement s This section lists the mi nimum requirements for PSII , which include operating systems, browser support, an d hardware. Operating Systems These are the platforms supported by ZebraNet Utilities: •W i n d o w s ™ NT ® , 95, 98, 2000, Me •N o [...]

  • Page 17

    19 Introd uction Requirements 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 Hardware These are the minimum ha rdware requirements: Printers External Internal Field Upgrade Internal Factory Xi Series ( Xi II and Xi I II) • • • Xi4 • R140 • • • PA X Series ( excluding PA X 4) • • • Z Series ® • Str i p e ® Series ?[...]

  • Page 18

    Introduction Compatibility 20 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Comp atibility This section identifie s the various co mponents that are compatible wit h PSII . ZebraNet Wireless Card Socket Option (WCSO) PSII is fully compatible with WCSO. Sof tware HP JetAdmin , HP W eb JetAdmin™, and HP OpenV iew™ all work with PSII .[...]

  • Page 19

    21 Introd uction Installation T ypes 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 Inst allation T ypes PSII can be factory- or field-i nstalled, as follows: Factory Factory-installations are for new Zeb ra printers that are built with the internal PSII option. Field Field-installations are for Zebra printers al ready in the field that [...]

  • Page 20

    Introduction PSII S pecifications 22 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 PSII S pecifications Network Connection 10BASE-T UTP RJ45 connection. Auto senses IEEE- 802.3, Ethernet II, IEEE- 802.2, and IEEE 802.2/SNAP frame formats Printer Connection Bi-directional, IEEE- 1284 Centronics parallel port User Interface Activity indic[...]

  • Page 21

    04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 2 Installation This chapter provid es information on how to install PSII (external and in ternal) and the ZebraNet Utilities. Content s External PSII . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Internal PSII . . . . .[...]

  • Page 22

    Inst allation External PSII 24 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 External PSII This section prov ides you with an illustratio n of the exte rnal PS II and the steps required for it s installation. This illustration sh ows an external PSII with the important compon ents i dentified. Figure 1 • External PSII T o install an e[...]

  • Page 23

    25 Installation External PSII 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 Figure 2 • Parallel Port 3. Secure the wire locks. 4. On the back o f the PSII , inse rt a live 10BAS E-T cable into the Ethernet connector . 5. T urn on the printer . A red status indicator b links during th e Powe r On Self T est (POST) and changes to green [...]

  • Page 24

    Inst allation External PSII 26 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 This is an ex ample of a PSII config uration label. The numbers id entify the settin gs you need to know . The table following the illustration provides a de scription of each number . Figure 3 • PSII Configuration Label 1 This shows the IP address, su bnet m[...]

  • Page 25

    27 Installation Internal PSII 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 Internal PSII This section provid es you with an illustration of th e internal PSII and installation steps. 1. Which printer model do you have? Xi II, Xi III, R140, 105 SL , and PA X Series Figure 4 shows you the internal PSII that can be instal led into Xi II, [...]

  • Page 26

    Inst allation Internal PSII 28 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 T o install an i nternal PSII into a Xi II, Xi III, R140, 10 5 SL, and PA X Series printer , complete these step s: 1. 2. 3. From the back of th e printer , remove th e two screws a nd the bla nk cover pla te position ed next to the main RS-232 and parallel int[...]

  • Page 27

    29 Installation Internal PSII 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 Figure 5 • Internal PSII for the Xi II, Xi III Series, R140, and 105 SL Figure 6 • Internal PSII for the PA X 1 Ferrite Bead 2 Data Cable Co nnector 3 Ribbon Cable 1 Ferrite bead 2 Ribbon c able 3 Sta tus indicat or 4 T e st button 2 3 1 1 3 4 3 1 2 2 1[...]

  • Page 28

    Inst allation Internal PSII 30 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 5. Insert the ribbon cable and PSII through the moun ting slot. 6. Fold the cable and the ferrite be ad back ov er the mounting bracket, and co nnect the ribb on cable connec tor into the keyed Interface Data Cable Connector (J4) on the main logic board. 7. Sec[...]

  • Page 29

    31 Installation Internal PSII 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 Z4Mplus/Z6Mplus Figure 7 shows you the internal PSII that can be installed into Z4Mplus and Z6M plus printers. The components you need to be familiar with a re identified bel ow . Figure 7 • Internal PSII for the Z4Mplus/Z6Mplus 1 Ferrite bead 2 Parallel port [...]

  • Page 30

    Inst allation Internal PSII 32 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 T o install an i nternal PSII into a Z4Mplus printer , complete these step s: 1. 2. 3. See Figure 8 . Lift the media do or and locate th e screw in the middle of the h inge along the top of the printe r frame. 4. Remove the screw and the lock washer . Figure 8 [...]

  • Page 31

    33 Installation Internal PSII 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 6. See Figure 9 . T o remove the electronics cover , push in and pull up. Figure 9 • Z4Mplus Electronics Cover 7. From the back of the printer , use a flat-blade screwdriv er to remove the scre ws and the cover plate. This opens the moun ting slot on the back [...]

  • Page 32

    Inst allation Internal PSII 34 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Figure 10 • Internal PSII for Z4Mplus 1 Cable connect or 2 Cable 3 Cable tie 4 PSII Board 5 Parallel p ort socket 6 Sta n d off s (3 ) 7 Back cover 8 I/O Board 1 8 7 5 2 3 4 6[...]

  • Page 33

    35 Installation Internal PSII 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 9. See Figure 1 1 . Insert the short ends of each standof f into t he holes on t he main logic board until you hear a clic k. Figure 1 1 • Z4Mplus Main Logic Board and S tandoffs 10. See Figure 10 and Figure 1 1 . From the electronics enclosure, pl ug the para[...]

  • Page 34

    Inst allation Internal PSII 36 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 13. See Figure 12 . Place the I/O boa rd inside the plate, a nd plug the cable into the connector on the I/O board. Figure 12 • Z4Mplus I/O Board and Plate . 14. Using the screws removed in step 7 , screw the plate onto the back of the printer . 15. Reinstall[...]

  • Page 35

    37 Installation ZebraNet Utilities 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 ZebraNet Utilities The ZebraNet Utilities i s a software suite consisting of tool s to assist you with the configuration of the PSII dev ice, which gives you the fl exibility to make changes to settings, track errors, and more. If you want to be certain you[...]

  • Page 36

    Inst allation ZebraNet Utilities 38 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 3. In the ZebraNet Ut ilities dialog , select the features you want to install and click Next> . This dialog b ox gives you the chance to reset your in stallation settings. Import ant • If you installed ZebraNet V iew Java Applet, you must complete th[...]

  • Page 37

    39 Installation ZebraNet Utilities 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 4. In the ZebraNet Utilities dia log, you hav e the opti on to review an d make any cha nges to your installatio n settings. When yo u are sati sfied with your install ation settings, click Install . When the instal lation is compl ete, this dialo g opens. [...]

  • Page 38

    Inst allation ZebraNet View Java Applet 40 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 ZebraNet V iew Java Applet If you selected Ze braNet V iew Java A pplet wh en y ou installed t he ZebraNet Utilit ies, you need to complete a few inst allation steps t o work with thi s utility . T o install ZebraNet View Java App let, complete thes[...]

  • Page 39

    41 Installation ZebraNet View Java Applet 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 2. T o beg in the installa tion, click Ye s . The Select Java Plugin Installation dialog opens. 3. Make the selec tions that app ly to your env ironment, and click Inst all . The Softwar e License Agr eement op ens. 4. Read the License Agreement. 5. [...]

  • Page 40

    Inst allation ZebraNet View Java Applet 42 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 6. When the instal lation is compl ete, click OK . The Java page opens. 7. Y ou have these options: • T o work with th is utility , see ZebraNet V iew Java Applet on page 126 . • T o close the utility , click the X .[...]

  • Page 41

    04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 3 Getting Started This chapter prov ides you with i nformation and procedures for wo rking with the most frequently used PSII features. Content s Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 4 Assigning an I[...]

  • Page 42

    Getting St arted Before Y ou Begin 44 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Before Y ou Begin PSII offers man y features, but how you acc ess and work wit h them is depend ent on your environment. Be fore you begi n, you need to get informa tion from the PSII configuration label. T o print a PSII configuration label, complete th[...]

  • Page 43

    45 Getting St arted Before Y ou Begin 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 Figure 13 • Configuration Label 4. From the configuration label, you need to get these numbers: For details on getting these nu mbers, see pag e 26 . • ADDRESS (IP address) • SUBNET MASK • DEFAULT GATEWAY • SERIAL NUMBER • HARDWARE ADDRESS (M[...]

  • Page 44

    Getting St arted Assigning an IP Address 46 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Assigning an IP Address Before you can begin work ing with PSII , yo u must get or assign an IP ad dress for the PSII device. With Dynamic Host Configuration Protocol (DHCP) If your network uses DHCP , your PSII device is assigned a tempor ary IP a[...]

  • Page 45

    47 Getting St arted Assigning an IP Address 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 T o assign an IP address using ZebraNet V iew , complete these step s: 1. From the task bar , select S tart>Programs>ZebraNe t Utilities>ZebraNet View . The ZebraNet V iew dialog opens: 2. Compare the H/W Address or Serial Number on the PS[...]

  • Page 46

    Getting St arted Assigning an IP Address 48 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 T o set the subnet, complete these step s: 1. From the ZebraNet V iew menu bar, select PrintServer>Configuration . 2. Click the TCP/IP tab. 3. From the Print Server Co nfiguration> TCP/IP tab, in the Subnet Mask text-b ox, type in your subnet[...]

  • Page 47

    49 Getting St arted Assigning an IP Address 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 In a Non-Windows Environment These steps can be u sed with all print ers. However , the liquid crystal disp lay (LCD) instructions are for printers with an LCD. T o assign an IP address from the printer LCD, complete these step s: 1. T urn on the p[...]

  • Page 48

    Getting St arted Assigning an IP Address 50 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 St atic Route: T o use this method, complete these step s: 1. T urn on the printer a nd wait for 2 min u tes to allow for t he device self test. During this time, the PSII performs an address broa dcast. If no ad dress is assigned to the unit (via [...]

  • Page 49

    51 Getting St arted Assigning an IP Address 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 4. When the PSII begins to respond, stop the pi ng activity . In W ind ows, Ctrl + C halts the ping ing. 5. T elnet to th e PSII and assign the appropriate IP addr ess, subnet mask, and gateway if applicable. 6. Once this is complete , reset the PS[...]

  • Page 50

    Getting St arted Setting Alerts 52 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Setting Alert s It is important to understand the relationship be tween the PSII and the printe r when you are establishing alerts. Here are the relati onships you need to be aware of: • Non-ZebraLink-enabled printers — can send alerts on only a specifi[...]

  • Page 51

    53 Getting St arted Setting Alerts 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 4. T o moni tor the alerts y ou established, from the task bar selec t S tart>ZebraNet Utilities>ZebraNet Alert . The ZebraNet Alert dialog opens: In this dialog you can view t he log of errors an d monitor the activity o f your prin ter(s).[...]

  • Page 52

    Getting St arted Setting Alerts 54 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 ZebraLink In this section are step-by-step instructions on ho w to set up an alert u sing ZebraLink . For information on setti ng up alerts using ZebraNet V iew , see ZebraNet V iew on page 58 . T o view Alert Setup using ZebraLink, complete these step s: 1[...]

  • Page 53

    55 Getting St arted Setting Alerts 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 5. Select accordingly . 6. Y ou can use ZebraNet Alert to monitor aler ts set through a ZebraLink -enabled printer . From this W eb page you can add alert messages to not ify you when a prin ter is out of paper , needs a ribb on, and so on . Est ablishing E[...]

  • Page 54

    Getting St arted Setting Alerts 56 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 3. T o set u p email noti fication, go to the Alert Se tup page and click Add Alert Message . The Add Alert Message page opens: 4. Specify the condi tion to se nd over email, such as HEAD ELEMENT BAD or PA P E R OUT . 5. Set destination to Email. 6. Enter a[...]

  • Page 55

    57 Getting St arted Setting Alerts 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 10. Enter the passwor d and click Save Current Con figuration . 11 . Y ou can continue to add more settings or , if finished: • From the Printer Home Page, select PrintServer Settings>Network Communica tions Setup . •C l i c k SMTP Email Alerts . •[...]

  • Page 56

    Getting St arted Checking Printer Configuration Settings 58 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 2. From this dialog, you can track th e printer(s) activit y and status. 3. From the menu bar , you can explore all th e other features, such as Reports. Checking Printer Configuration Settings This section provi des steps on how to[...]

  • Page 57

    59 Getting St arted Checking Printer Configuration Settings 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 2. From the menu bar , select Print Server>Configuration . The Print Server Co nfiguratio n dialog open s: This dialog of fers multiple tabs to ch oose from. Each tab contains variou s configuration settings that you can change. [...]

  • Page 58

    Getting St arted Checking Printer Configuration Settings 60 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Browser This section provi des steps on how to check PSII ’ s co nfigurati on settings using its W eb pages. T o access the PSII settings, complete these step s: 1. Open a W eb browser . 2. In the Addr ess text-b ox, type your pri[...]

  • Page 59

    61 Getting St arted Checking Printer Configuration Settings 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 3. From the Printer Home Pag e , click Print Server Settings . The default User ID and passw ord are required. The Print Server Configur ation Page opens: Import ant • The ill ustration of the Pri nt Server Sett ings page is based[...]

  • Page 60

    Getting St arted Checking Printer Configuration Settings 62 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 T o access the PSII settings, complete these step s: 1. From the Print Server pa ge, click Print Server . The Print Server Co nfiguratio n page opens: 2. For details on the configuration choices, see Che cking Printer Con figuration[...]

  • Page 61

    63 Getting St arted Setting Up a ZebraNet Connect IP 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 Setting Up a ZebraNet Connect IP ZebraNet Connect IP allows you to send jobs to PrintSer vers that use Dynamic IP addresses (DHCP). It also n otifies you of pr inter errors, such as paper out or head open . When print jobs are printed thro[...]

  • Page 62

    Getting St arted Setting Up a ZebraNet Connect IP 64 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 6. If the port you want t o add is listed in the Po rts A vailable on Local Subnet window , select the port na me. If the port y ou want to use is not l isted, you can : • Select Cancel and repeat step 5 to redi scover the print se rvers[...]

  • Page 63

    65 Getting St arted Setting Up a ZebraNet Connect IP 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 7. If the port you want t o add is listed in the Po rts A vailable on Local Subnet window , select the port na me. If the port y ou want to use is not l isted, you can : • Select Cancel and repeat st ep 5 to rediscover the PSII devices. [...]

  • Page 64

    Getting St arted Enabling Protocols 66 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Enabling Protocols Y ou can enable protocols with W ebV iew or ZebraNet V iew . This section provides you with directions for accessing and en abling protocols usin g both W ebV iew and ZebraNet V iew . Web Vi e w This section contains directio ns for a[...]

  • Page 65

    67 Getting St arted Enabling Protocols 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 4. From the Print Server pa ge, click Print Server . The Print Server Co nfiguratio n page opens:[...]

  • Page 66

    Getting St arted Enabling Protocols 68 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 5. From the Print Server Configuration page, click Enabled Pr otocols . The Pr otocol Configuration page opens: 6. Select the protocols you want to enabl e, then click Submit Changes . Y ou get a confirmation to reset the unit for changes t o take place[...]

  • Page 67

    69 Getting St arted Enabling Protocols 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 ZebraNet View This section contains directio ns for accessing prot ocols using ZebraNet V iew . T o enable protocols using WebV iew, co mplete these step s: 1. From the task bar , select S tart>Programs>ZebraNe t Utilities>ZebraNet View . The Z[...]

  • Page 68

    Getting St arted Defaulting the PSII 70 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 4. Select the protocols you want to enabl e, then click OK . A confirmation message opens. 5. T o accept changes, click OK . Defaulting the PSII This section provid es you with instru ctions for defaulti ng the PSII to factory set tings using W ebV iew[...]

  • Page 69

    71 Getting St arted Defaulting the PSII 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 ZebraNet View T o default PSII to factory settings using ZebraNet V iew , complete these step s: 1. From the task bar , select S tart>Programs>ZebraNe t Utilities>ZebraNet View . The ZebraNet V iew dialog opens: 2. From the menu bar , select P[...]

  • Page 70

    Getting St arted Defaulting the PSII 72 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 T est Button T o default the PSII to factory settings using the T est button, complete these step s: 1. The printer is tu rned of f (O) . The Te s t button is a small h ole on the bo ttom of the e xternal PSII device. T o press the Te s t button, you n[...]

  • Page 71

    04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 4 Printing Configurations This chapter provides information a nd in struc tions on configuring your pri nter . Content s BSD (Berkeley Software Distribution)-S tyle Print Queue . . . . . . . . . . . . . . . . . . . . . . . . . 74 Configuring the Print Queue . . . . . . . . . . . . . . . . . [...]

  • Page 72

    Printing Configurations BSD (Berkeley Software Dist ribution)-S tyle Print Queue 74 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 BSD (Berkeley Sof tware Distri bution)-Style Print Queue BSD is a version of the UNIX OS th at distributes software that includes TCP/IP . Configuring the Print Queue For remote BSD-style LPD prin ting, add t[...]

  • Page 73

    75 Printing Config urations System V Queue Installation 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 System V Queue Inst allation Configuring Operating System V Queue for ZebraNet Printing This section describes the config uration of the printing system on the UNIX operating sy stem. For clarity and b revity , the following specific na[...]

  • Page 74

    Printing Configurations System V Queue Installation 76 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Notes • _________ _________ _________ ___________ _________ _________ ___________ ___________ _________ _________ ____________ _________ _________ _________ ______ ___________ _________ _________ ____________ _________ _________ ______[...]

  • Page 75

    04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 5 NetWare Print Configuration This chapter provi des you with instruct ions for configur ing Novell’ s NetW are for prin ting to PSII . Content s Printing in PServer Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78[...]

  • Page 76

    NetW are Print Configuration Printing in PServer Mode 78 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Printing in PServer Mode Yo u must have Ze bra’ s snap-in for Novell in stalled to complet e these steps. T o configure in Novell’ s NetWare for printing to the PSII, co mplete these step s: 1. From the task bar , select S tart>[...]

  • Page 77

    79 NetW are Print Configuration Printing in PServer Mode 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 11 . In the Print Queue Name text-box, type in the name you want. 12. Next to the Print Queue V olume text-box , click the Dir ectory T ree icon. 13. Double-click the Vo l u m e you want, and click Create . Yo u r Print Queue Name is l[...]

  • Page 78

    NetW are Print Configuration Printing in PServer Mode 80 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Notes • _________ _________ _________ ___________ _________ _________ ___________ ___________ _________ _________ ____________ _________ _________ _________ ______ ___________ _________ _________ ____________ _________ _________ ____[...]

  • Page 79

    04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 6 Using Printing Protocols In this chapter you are given steps to set up your PSII to support I nternet P rinting P rotocol (IPP). Also, an exercise is pr ovided to experiment with F ile T ransfer P rotocol (FTP) support. Content s IPP . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 80

    Using Printing Protocols IPP 82 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 IPP IPP is an application- level protocol used fo r distributed pr inting over the Int ernet. Using IPP from any standard IPP client, you can transfer jobs to a printer that is conn ected to your ZebraNet PSII device and t he Internet. T o set up your PSII to [...]

  • Page 81

    83 Using Printing Protoc ols FTP 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 FTP Embedded with in the PSII is an FT P server appli cation tha t processes file transfers from a ho st computer to the print er . If the printer is on a network, label formats can be generated and data c an be transferre d without settin g up a print qu eue[...]

  • Page 82

    Using Printing Protocols FTP 84 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Notes • _________ _________ _________ ___________ _________ _________ ___________ ___________ _________ _________ ____________ _________ _________ _________ ______ ___________ _________ _________ ____________ _________ _________ _________ ______ ___________ [...]

  • Page 83

    04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 A PrintServer II This appendix provides yo u with de tails on the PSII features that were not covered in the chapter Getting Started on page 43 . Content s PSII Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 S t[...]

  • Page 84

    PrintServer II PSII Featur es 86 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 PSII Features This section covers features available for the PSII only , not the printer’ s f eatures. Some of the features you acce ss in this section pro mpt you to enter the default use r ID and pa ssword, as follows: • User ID : admin • Password : 1[...]

  • Page 85

    87 PrintServer II PSII Features 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 2. In the Addr ess text-b ox, type your printer ’ s IP address, and press Enter . The Printer Home Page opens:[...]

  • Page 86

    PrintServer II PSII Featur es 88 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 3. From the Printer Home Pag e , click Print Server Settings . The PrintServer page opens: Import ant • The illustratio n of the Printer Server Settin gs page is based on a ZPL printer . If you have an EPL printer , the menu optio ns on the Print Server pa [...]

  • Page 87

    89 PrintServer II PSII Features 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 4. From the PrintServer page, click Print Server . The Print Server Co nfiguratio n page opens:[...]

  • Page 88

    PrintServer II PSII Featur es 90 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 5. In the Print Server Configuration pag e, you have a menu to choose from. The table that follows identifies wh at each menu op tion page looks like: Enabled Protoco ls Modifies the protocols to be used. NetW are, HP JetAdmin, or both. Enabling H P JetAdmin [...]

  • Page 89

    91 PrintServer II PSII Features 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 TCP/IP Co nfigurat ion Y o u can change the TCP/IP Configuration of th e PSII. For details, see Help. TCP/IP Logical Printing Ports Logical printe rs allow you to set up multiple pre- and post-proce ssing configura tions for each output port . Each logical por[...]

  • Page 90

    PrintServer II PSII Featur es 92 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 System (SNMP) This feature gives you the ab ility to manage multiple device s on a netw ork, be it printe rs, computers, or other network-attached devi ces. On this page you can define the SN MP system name, system location ( PSII desc ription) , and other SN[...]

  • Page 91

    93 PrintServer II PSII Features 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 SMTP Email Alert Configuration This featur e allows yo u to enter da ta regardin g System Informatio n on the network that is being used. T ypically , a Netwo rk Administrator wo uld use this.[...]

  • Page 92

    PrintServer II PSII Featur es 94 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 We b A d m i n This page allows you to configure the Admin name and password. Links to upgrades a nd support information can also be altered. POP3 Email Printing This feature h elps you set up the print server to receive email messages contai ning formats tha[...]

  • Page 93

    95 PrintServer II PSII Features 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 Print Server S t atus From the Print Server pa ge, in the Print Server S tatus section you can a ccess PSII ’s configuration sheet and port st atus. T o open PSII’ s configuration shee t, complete this step: 1. From the PrintServer page, click V iew Con fi[...]

  • Page 94

    PrintServer II PSII Featur es 96 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 T o view the port status , complete this step: 1. From the Print Server pa ge, click Vie w P o r t St a t u s . The port status page opens: Import ant • The de fault user ID an d password is required t o access this page.[...]

  • Page 95

    97 PrintServer II PSII Features 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 Reset From the Print Server page , in the Reset section you can reset PSII ’ s configuration settings to what they were b efore you made the most recent changes. T o reset the PSII, complete these step s: 1. From the Print Server pa ge, click Reset Print Se [...]

  • Page 96

    PrintServer II PSII Featur es 98 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Restore From the Print Server page, in the Restor e section you can restore PSII ’ s to the d efault factor y settings: T o restore PSII to the default factory settings, complete these step s: 1. From the Print Server pa ge, click Factory Print Se rver Sett[...]

  • Page 97

    04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 B ZebraLink The appendix provides yo u with de tailed info rmation that allows you to use t he enhanced functionality o f your ZebraLink -enabled prin ter with the PSII . Content s WebV iew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 98

    ZebraLink WebV iew 100 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Web Vie w W ebV i ew gives the Sy stem Administra tor or user who needs comple te, easy , one-ste p control over the printing environme nt ex actly what is needed. It prov ides real-time configuration, control, and monitori ng capabil ities with the convenient graphic [...]

  • Page 99

    101 ZebraLink WebV iew 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 T o open the WebV iew of your printer , complete these step s: 1. Open a W eb browser . 2. In the Addr ess text-b ox, type your printer ’ s IP address, and press Enter . The Printer Home Page opens:[...]

  • Page 100

    ZebraLink WebV iew 102 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 View Printer Configuration The V iew Printer Co nfiguration menu op tion prov ides accurat e, up-to-th e-minute informa tion on the printer ’ s current st ate. An administr ator can conveniently fi nd any information on the V irtual Configurat ion Label and also chec[...]

  • Page 101

    103 ZebraLink WebV iew 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 3. When you ar e finished re viewing: • T o return to the Home page, click the Ho me link. • T o print the label , scroll to th e bottom of this page and click Print Label . View and Modify Printer Settings This section provid es you with st eps for accessing and m[...]

  • Page 102

    ZebraLink WebV iew 104 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 2. In the V iew and Modify Printer Setti ngs page, you have a menu to choose from. The section that fo llows identifies wh at each menu o ption page lo oks like: General Setup Serial Communication s Setup[...]

  • Page 103

    105 ZebraLink WebV iew 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 Network Communicati ons Setup Print Listings on Lab el[...]

  • Page 104

    ZebraLink WebV iew 106 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Media Set up Calibration[...]

  • Page 105

    107 ZebraLink WebV iew 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 ZPL Cont rol Advanced Setup[...]

  • Page 106

    ZebraLink WebV iew 108 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Directory Listing The directory page provides a listing of all file system devices (B:, E:, R:, Z:). The size, na me, and location of each st ored object appears. Buttons are ava ilable to perform file man agement operatio ns on the objects. The file management operati[...]

  • Page 107

    109 ZebraLink WebV iew 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 Alert Setup T o con figure the prin ter ’ s interaction with Zebr aNet Alert to be c ompletely funct ional, SNMP settings must be establishe d in these areas: • The printer , via the W ebV iew interface. • The Alert Pr inter Manage ment Utility fo r logging SNMP [...]

  • Page 108

    ZebraLink WebV iew 110 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Est ablishing Email Alert Messaging ZebraNet Alert supports email no tification of p rinter errors sent directly to any valid ema il address. Y ou can have multiple email addresses set up for routing dif ferent error messages, or split notifications betwee n email an d[...]

  • Page 109

    111 ZebraLink WebV iew 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 4. Specify the condition to send over email , such as HEAD ELEMENT BAD or PA P E R OUT . 5. Enter a valid ema il address fo r the messages to be sent. 6. Click Add Alert Message . Here you can cont inue to add more se ttings or , if finished, save the current settings.[...]

  • Page 110

    ZebraLink WebV iew 112 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Printer Controls This page offers control over basic printer functions. Other functions are also accessibl e from this page. These include: • Feed — causes printer to fee d one label. • Cancel One Format — cancels the currently printing forma t. • Cancel All [...]

  • Page 111

    113 ZebraLink WebV iew 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 Print Server Settings This section provides you with instruct ions for viewing th e current printer sett ings. T o view the print server menu, complete these step s: •F r o m t h e Prin ter Home Page , click Print Server Settings . The PrintServer page opens: For mor[...]

  • Page 112

    ZebraLink WebV iew 114 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Notes • _________ _________ _________ ___________ _________ _________ ___________ ___________ _________ _________ ____________ _________ _________ _________ ______ ___________ _________ _________ ____________ _________ _________ _________ ______ ___________ _________[...]

  • Page 113

    04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 C ZebraNet Utilities The appendix p rovides you wi th details on ZebraNet Utilities, the software suite of printe r administration to ols that complements and enh a nces both ZebraLink and the ZebraNet famil y of connectivity products. Content s ZebraNet View . . . . . . . . . . . . . . . . [...]

  • Page 114

    ZebraNet Utilities ZebraNet View 116 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 ZebraNet V iew ZebraNet V iew allows yo u to lo cate printers auto matically . It can search on parameters such as IP address, subnet, pr inter model, prin ter status, and many ot her user-defined characteristics. It also of fers powerful device managemen[...]

  • Page 115

    117 ZebraNet Utilities ZebraNet View 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 3. From the menu bar , select PrintServer>Configuration . The Print Server Co nfiguratio n dialog opens: There are multiple tabs that you can acce ss to make changes to current settings.[...]

  • Page 116

    ZebraNet Utilities ZebraNet View 118 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 T o set alerts in ZebraNet View , complete these step s: 1. From the Print Server Configuration dialog, c lick the SN MP T raps tab. The SNMP T raps tab shows the alert s you can set. 2. T o monitor the set alerts (printer traps), see ZebraNet Alert on pa[...]

  • Page 117

    119 ZebraNet Utilities ZebraNet Alert 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 ZebraNet Alert ZebraNet Alert g ives you the ability to mana ge your Zebra p rinters by immediate ly notifyin g System Administrators of printe r error or warning co nditions. Usin g W eb- based configuration tools, selected errors o r warning conditio n[...]

  • Page 118

    ZebraNet Utilities ZebraNet Alert 120 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 ZebraNet Alert Destinations Unsolicited Al ert messages can be dir ected to the followi ng destinat ions: •E m a i l ( PSII -specific) • Serial (ZebraLink-specific) • Parallel (ZebraLink-specific ) •T C P ( PSII -specific) • UDP (ZebraLink-spec[...]

  • Page 119

    121 ZebraNet Utilities ZebraNet Alert 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 6. For ZebraNet Alert to get and display the mess a ges, you need to open ZebraNet Ale rt. T o do this, follow these steps: • From the task bar , select S tart>Programs>Z ebraNet Utilities>ZebraNe t Alert . •I n t h e ZebraNet Alert dialog, [...]

  • Page 120

    ZebraNet Utilities ZebraNet Alert 122 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 T o access POP3, complete these step s: 1. From the Printer Home page, clic k Print Server Settin gs . The PrintServer page opens:[...]

  • Page 121

    123 ZebraNet Utilities ZebraNet Alert 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 2. From the PrintServer page, click Pri nt Server . The Print Server Co nfiguratio n page opens:[...]

  • Page 122

    ZebraNet Utilities ZebraNet Alert 124 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 3. From the Print Server Configuration page, click POP3 E-mail Printing . The POP3 Printing Configurat ion page opens: 4. Make the necessary changes, and click Subm it Changes . ZebraNet Alert monitors status an d activ ity of all Zeb ra printers on the [...]

  • Page 123

    125 ZebraNet Utilities ZebraNet Connect 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 Open Alert T o open ZebraNet Alert, complete these step s: 1. From the task bar , select S tart>ZebraNet Utilities>Z ebraNet Alert . 2. In the ZebraNet Alert dialog , from the menu b ar select Report> . The report menu option has multiple repo[...]

  • Page 124

    ZebraNet Utilities ZebraNet View Java Applet 126 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 ZebraNet V iew Java Applet ZebraNet V iew Java Applet is a Java-ba sed version of Ze braNet V iew . This can run on any enabled platform that can run a Java vi rtual machine , such as W indows, UNIX, Linux, and many others. T o access ZebraNet[...]

  • Page 125

    127 ZebraNet Utilities ZebraNet View Java Applet 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 2. In the Sear ch Method drop-down list bo x, select the search method you want . 3. Click Begin Search . It searches your network for all networked Zebra prin ters, discovers them, and lists them. 4. When you select a devi ce from the list t [...]

  • Page 126

    ZebraNet Utilities ZebraNet View Java Applet 128 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Notes • _________ _________ _________ ___________ _________ _________ ___________ ___________ _________ _________ ____________ _________ _________ _________ ______ ___________ _________ _________ ____________ _________ _________ _________ __[...]

  • Page 127

    04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 D Hardware Troubleshooting This provide s you with sol utions to k nown issues. Content s T roubleshooting the PSII . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Resetting to Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 128

    Hardware T roubleshooting T roubleshooting the PSII 130 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 T roubleshooting the PSII Resetting to Fa ctory Default s To r e s e t t h e PSII configuratio n parame ters to the factory defaults, press th e Te s t button an d hold it in while turning the printer power on. Kee p the test button pre[...]

  • Page 129

    131 Hardware T roubles hooting T roubleshooting the PSII 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 • If the LED is alternately fl ashing red an d green for longer tha n 2 minutes, the PSII is in firmware-download mode. This means it is waiting for new fi rmware data to be sent before it continues normal func tioning. Perform the f[...]

  • Page 130

    Hardware T roubleshooting T roubleshooting the PSII 132 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 Notes • _________ _________ _________ ___________ _________ _________ ___________ ___________ _________ _________ ____________ _________ _________ _________ ______ ___________ _________ _________ ____________ _________ _________ _____[...]

  • Page 131

    04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 E Frequently Asked Questions This is a group of frequentl y asked questions (F AQs) about PSII . Content s F AQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134[...]

  • Page 132

    Frequently Asked Questions FA Q s 134 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 FA Q s This table prov ides frequently asked questions (F AQs) on PSII : Question Answer Are ther e any differences in functionality between a ZebraNet PSII with an EPL-based printer and with a ZebraLink-enabled ZPL printer? Ye s . • In a ZebraLink env[...]

  • Page 133

    135 Frequently A sked Questions FA Q s 04/21/2009 ZebraNet PrintServer II User Guide 45537L- 005 What if a print job makes it to the queue, but never leaves the queue? The label do es not print. These are th e things to check: • Confirm that t he printer is t urned on and receiving powe r . • Confirm that the network cable i s plugged in and th[...]

  • Page 134

    Frequently Asked Questions FA Q s 136 45537L-005 ZebraNet PrintServer II User Guide 04/2 1/2009 What ports are open on PSII and rel a t e d so f t w are ? TCP Ports: • 21 FTP • 23 T elnet • 80 HTTP Server • 515 Printer port • 631 IPP port • 9100 Raw socket connect ion UDP Ports: • 161 SNMP broadcast from PSII • 162 SNMP trap on Zebr[...]

  • Page 135

    4/21/09 ZebraNet PrintServer II User Guide 45537L-005 Rev . A Glossary 10BASE-T A ty pe of Ethernet that uses u nshielded twisted pair cable. arp The standard TCP/IP method for determin ing the actual network address of a device based on its IP address. ASCII A standard for the binary re presentation of characters. BOOTP BOOTP (Bootstrap Protocol) [...]

  • Page 136

    Glossary 138 45537L-005 Rev . A ZebraNet PrintServer II User Guide 4/21/09 dynamic A dynamic configuratio n, as the name implies, means th at it changes. BOOTP and DHCP offe r time-based leases for the configurat ions they assign. Their cha nges depend on the time-based leas e, and how often the printer itse lf is of fline and o nline again. A dyna[...]

  • Page 137

    139 Glossary 4/21/09 ZebraNet PrintServer II User Guide 45537L-005 Rev . A node A device c onnected to a network, such as a computer or prin t server . p arallel port A port on a device that sends informatio n in groups of bits over multip le wires, one wire fo r each bit in a group. ping A TCP/IP command that determines whether a device is accessi[...]

  • Page 138

    Glossary 140 45537L-005 Rev . A ZebraNet PrintServer II User Guide 4/21/09 TCP Port A method of accessing a TCP/IP se rvice, where a de vice with a single IP address can have mult iple TCP po rts. T elnet A TCP/IP protocol that allo ws two dev ices to communic ate over a LAN. trap An unsolici ted message sent by an SNMP ag ent to an SNMP management[...]

  • Page 139

    4/21/09 ZebraNet PrintServer II User Guide 45537L-005 Rev . A Index A about this document 10 address configur ation la bel 45 alerts establishing emai l messaging 55 monitoring with ZebraNet Alert 57 setting 52 setting in ZebraL ink 54 setting in ZebraNet V iew 52 assigning an IP address 46 using glea ning how to 50 using static route how to 50 wit[...]

  • Page 140

    Index 142 45537L-005 Rev . A ZebraNet PrintServer II User Guide 4/21/09 document conv entions 12 caution 12 command line 12 hot links 12 importan t 12 note 12 E email messagi ng alerts 55 external PS II how to instal l 24 illustration 24 installation 24 F factory installatio n 21 field installation 21 File T ransfer Protocol 83 FTP 83 G gleaning 50[...]

  • Page 141

    143 Index 4/21/09 ZebraNet PrintServer II User Guide 45537L-005 Rev . A printing configur ation la bel 44 PServer mode 78 protocols how to enable with W ebV iew 66 how to enable with ZebraNet V i ew 69 PServer mode printing 78 PSII settings 62 specifications 22 PSII settings how to access 86 R related documents 14 requiremen ts browser support 18 h[...]

  • Page 142

    Index 144 45537L-005 Rev . A ZebraNet PrintServer II User Guide 4/21/09[...]

  • Page 143

    [...]

  • Page 144

    Zebra T echnologies International, LLC 333 Corporate W oods Parkway V ernon Hills, Illin ois 60061. 3109 U.S.A T : +1 847 793 2600 T oll-free +1 800 423 0422 F: +1 847 913 8766 Zebra T echnologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF , UK T : +44 (0)1628 556000 F: +44 (0)1628 55600 1 Zebra T echnologies As [...]