ZyXEL Communications Prestige 128 manuel d'utilisation
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Un bon manuel d’utilisation
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Qu'est ce que le manuel d’utilisation?
Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation ZyXEL Communications Prestige 128 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.
Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.
Donc, ce qui devrait contenir le manuel parfait?
Tout d'abord, le manuel d’utilisation ZyXEL Communications Prestige 128 devrait contenir:
- informations sur les caractéristiques techniques du dispositif ZyXEL Communications Prestige 128
- nom du fabricant et année de fabrication ZyXEL Communications Prestige 128
- instructions d'utilisation, de réglage et d’entretien de l'équipement ZyXEL Communications Prestige 128
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes
Pourquoi nous ne lisons pas les manuels d’utilisation?
Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage ZyXEL Communications Prestige 128 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles ZyXEL Communications Prestige 128 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service ZyXEL Communications en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées ZyXEL Communications Prestige 128, comme c’est le cas pour la version papier.
Pourquoi lire le manuel d’utilisation?
Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif ZyXEL Communications Prestige 128, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.
Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation ZyXEL Communications Prestige 128. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.
Table des matières du manuel d’utilisation
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Pres t ige 1 28 Us e r ’ s Manua l Version 2.0 JiH5< A CCESSING I NTERNET & I NTRANET[...]
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ii Zy X EL Li m ite d Wa r r a nty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship [...]
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iii rights, and you may also have other rights which vary from state to state. Copyright © 1997 by ZyXEL The contents of this book may not be reproduced (in any part or as a whole) or transmitted in any form or by any means without the written permission of the publisher. Published by ZyXEL Communications Corporation. All rights reserved. Note: Zy[...]
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iv These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. If this equipment does cause harmfu[...]
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v Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by mean[...]
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vi with ITU-TSS recommendation I.420 (Basic Rate ISDN user access). The Prestige 128 complies with the following directives: 1. The Council Directive 89/336/EEC of 3 May 1992 on the approximation of the laws of the member states relation to Electro Magnetic Compatibility. (EMC Directive) 2. Council Directive 91/263/EEC of 29 April 1991 on the appro[...]
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vii • Technical support : support@zyxel.com in North America. support@zyxel.hinet.net outside North America. • Product information : Visit our site on the World Wide Web: http://www.zyxel.com. • FTP : Information , such as ZyXEL software and ROM updates for North America can be found at this FTP address: ftp.zyxel.com For European and Asian v[...]
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viii C onte nts ZyXEL Limited Warranty i i Copyright © 1997 by ZyXEL ii i Acknowledgments ii i FCC Part 15 Information i ii Information for Canadian Users iv Contacting ZyXEL vi 1 Introduction 1 Features 1 Ease of Installation 1 ISDN Basic Rate Interface (BRI) 2 Multiple Networking Protocol Support 2 Standard Phone Jack 2 Dial On Demand 2 Bandwidt[...]
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ix Packing List 6 Addi ti ona l Inst al l ati on Re qu irem en ts 7 2 Before You Begin 9 Road Map and Flow 9 Completing the Worksheet 10 Ordering Your ISDN Line 11 Collecting General Setup Information 11 Collecting ISDN Phone Line Information 12 Collecting Ethernet Setup Information 14 3 Installation 21 A Warning On Connection Cables 21 Connecting [...]
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x Internet Access Configuration 42 Single User Account 44 Configuration for Single User Account 46 Configuring Backup ISP Accounts 47 5 Remote Node Configuration 50 Bandwidth on Demand 56 Editing PPP Options 57 6 Dial-In Configuration 60 Telecommuting 61 Dial-In Server Application 61 Default Dial-In Setup 62 Dial-In Users Setup 66 More on CLID 69 7[...]
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xi Bridge Ethernet Setup 89 LAN-to-LAN Application 90 Remote Node Setup 91 Default Dial-In Setup for Bridge 92 Bridge Static Route Setup 92 10 Filter Configuration 94 About Filtering 94 Prestige’s Filter Structure 95 Configuring a Filter Set 95 Configuring a Filter Rule 98 TCP/IP Filter Rule 98 Generic Filter Rule 102 Novell IPX Filter Rule 103 1[...]
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xii Log and Trace 122 View Error Log 123 Syslog And Accounting 123 Diagnostic 124 Backup Configuration 127 Restore Configuration 128 Software Update 128 Command Interpreter Mode 129 Call Control 129 Call Control Parameters 130 Blacklist 131 Budget Management 132 15 Troubleshooting 134 Problems Starting Up the Prestige 134 None of the LEDs are on wh[...]
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xiii[...]
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Introduction 1 Intr oduc tion Congratulations on your purchase of the ZyXEL Prestige 128 Remote Access Router. The Prestige is the first device to integrate a Router and Bridge into a single package. In a modem-sized box, the Prestige offers inexpensive yet complete telecommunications and internetworking solutions for your home or branch off[...]
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2 Introduction ISD N B as ic R at e Int erf ace ( B RI) Using either a standard S/T or U Interface (128 uses the S/T interface and 128U uses the U interface) the Prestige supports a full range of switch types. The switch type depends on the CO (Central Office) switch your ISDN line is connected to. See Chapter 16 for more information on North Ameri[...]
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Introduction 3 needed to allow for greater efficiency in data transfer. It supports BAP (Bandwidth Allocation Protocol) and BACP (Bandwidth Allocation Control Protocol) to manage the number of links in multilink bundle. Full Netw ork M a na ge m ent The Prestige incorporates SNMP (Simple Network Management Protocol) support and menu-driven network [...]
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4 Introduction Da ta Com pre ss i on The Prestige incorporates Stac data compression and CCP (Compression Control Protocol). Net w orking C om pat ibility The Prestige is compatible with remote access products from other companies such as Ascend, Cisco, and 3Com. Furthermore, it supports Microsoft Windows 95 and Windows NT remote access capability.[...]
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Introduction 5 T elecomm ut in g Serv er The Prestige allows Remote Dial-in Users to dial-in and gain access to your LAN. This feature enables users that have workstations with remote access capabilities, e.g., Windows 95, to dial in using an ISDN terminal adapter (TA) to access the network resources without physically being in the office. What Thi[...]
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6 Introduction What This Manual Doesn’t Cover This manual assumes that you know how to use your computer and are familiar with your communications software. If you have questions about using either one, refer to the manual for the product. Other Resources For more information about the Prestige 128 check the following sources: • Quick Start Gui[...]
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Introduction 7 • One LAN crossover cable (red tag). • One LAN straight cable (white tag). • One Prestige Support Disk. • One Prestige 128/100 Quick Start Guide. • This Prestige 128 User’s Manual. Addi t i ona l Inst a l l a t i on R e qui r e me nt s In addition to the contents of your package, there are other hardware and software requ[...]
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8 Introduction[...]
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Before You Begin 9 Befo re Y o u Begi n To ensure successful installation of your Prestige, we strongly recommend that you carefully follow the steps outlined in Chapters 2 and 3. These chapters are designed as a guide for you to collect the necessary information about your ISDN phone line, and the LAN which you will be connected to. Once th[...]
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10 Before You Begin Figure 2- 1 Installation Guide Completing the Worksheet Before you continue locate the worksheet at the end of this chapter. This information worksheet has been provided to help you get through setup and installation of your Prestige as easily as possible.[...]
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Before You Begin 11 O rde ring Y our I S DN Line If you do not have the ISDN line installed already, we suggest that you order it from your telephone company as soon as possible to avoid the long waits common when ordering a new line. Use the information in this section to place the order (see Chapter 16 for information on provisioning your ISDN li[...]
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12 Before You Begin • System Name - This is the name given to the Prestige for identification purposes. This name should be no more than 8 alphanumeric characters. Spaces are not allowed, but “-” and “_” are accepted. This name can be obtained remotely via the SNMP management protocol and will be displayed as the prompt when the user ente[...]
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Before You Begin 13 America, select your ISDN switch type. For DSS1 and 1TR6, verify this field to make sure that you have the proper firmware loaded. • B Channel Usage - Determine which connection is appropriate for your B channel and check the corresponding option on the worksheet. If your Prestige is the only device using the ISDN line, then c[...]
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14 Before You Begin your worksheet before you continue to the next section. For DSS1 and 1TR6 ISDN, refer to Chapter 3. Coll e c ti ng E therne t Se tup Inform a tion This section assumes that you are setting up your Prestige for a TCP/IP connection. If you want to configure the Prestige for other protocols (e.g., IPX), refer to the appropriate cha[...]
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Before You Begin 15 IP Subnet Mask Number of Host IDs Number of Bits 255.255.255.0 254 24 255.255.255.128 126 25 255.255.255.192 62 26 255.255.255.224 30 27 255.255.255.255 1 32[...]
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16 Before You Begin P restige S etu p an d I n stallation W o rksh eet General Setup Information • System Name (for identification purposes): _______________________________________ • • Protocol Routing: ___TCP/IP ___IPX ___Bridging ISDN Setup Information • • Switch Type (check one): ___AT&T 5ESS NI-1 ___AT&T Point to Point ___AT&[...]
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Before You Begin 17 N o rt h A m erica ISD N • 1 st Telephone Number: _______________________________________ • • Analog Call (check one): ___Phone1 ___Phone2 ___DOVBS • 1 st SPID Number: _______________________________________ • 2 nd Telephone Number: _______________________________________ • • Analog Call (check one): ___Phone1 ___P[...]
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18 Before You Begin • A/B Adapter 2 Number & Subaddress: _______________________________________ • Outside Line Prefix Number: _______________________________________ • PBX Number (S/T Bus Number): _______________________________________ • • Incoming Number Matching: ___MSN ___CDSA ___Don’t Care • • Analog Call Routing: ___A/B #[...]
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Before You Begin 19 • A/B Adapter 2 Number: _______________________________________ • Outside Line Prefix Number: _______________________________________ • PBX Number (S/T Bus Number): _______________________________________ • • Incoming Number Matching: ___EAZ ___Don’t Care • • Analog Call Routing: ___A/B #1 ___A/B #2 ___Ignore Eth[...]
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20 Before You Begin Notes:[...]
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Installation 21 Ins ta lla tion This chapter outlines how to connect your Prestige to the LAN and ISDN line. Refer to the diagram below to identify all of the ports on your device when you attempt to make the various connections. Figure 3- 1 Rear Panel Diagram A Warning On Connection Cables The RS-232, ISDN line, and Ethernet cable, are very[...]
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22 Installation After the Prestige has been successfully installed, you can modify the configuration through a remote Telnet connection. See Chapter 13 for detailed instructions on using Telnet to configure your Prestige. C o n n ect ing th e RS- 232 C ab le t o yo ur P res ti g e One 9-25 pin adapter is included in your package. To connect a RS-23[...]
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Installation 23 normal phone line. It should be noted that this is optional and is not required for you to run other applications using your Prestige. Plug one end of the telephone cord from a phone, fax, or modem into the socket on the rear panel of the Prestige labeled PHONE 1 or PHONE 2. In order to receive incoming calls using a device connecte[...]
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24 Installation If you have a 10Base2 network using BNC connectors and thin coaxial cables, you will need a transceiver between the AUI port and the 10Base2 cabling. Conne c ting a Pow e r A da pte r to your Pre stige Plug a 16VAC 1200mA power adapter into the outlet on the rear panel of the Prestige labeled POWER At this point, you should have con[...]
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Installation 25 ETHERNET: TX and RX - Transmit and Receive LEDs will blink to indicate when there is traffic on the LAN. ETHERNET: COL - Indicates that there is transmission collision over the LAN. PHONE: 1 - Indicates the functionality of the POTS port 1 on the Prestige. If there is a device plugged into this port, and the device is in use, this L[...]
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26 Installation Figure 3- 4 Login Screen Enter the default password, 1234 to get into the Main Menu of System Management Terminal (SMT). Note that once you are in the SMT and if there is no activity for longer than 5 minutes, the Prestige will automatically log you out and will display a blank screen. If you see a blank screen, press ENTER to bring[...]
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Installation 27 Main Menu, where typing 99 is the only method to exit the SMT. • Moving the Cursor. Within a menu, press ENTER (carriage return) to move to the next field. You can also use the Up and Down keys to move to the previous and the next field, respectively. • Entering Information. There are two types of fields that you will need to fi[...]
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28 Installation Figure 3 -5 SMT Main Menu System Management Terminal Interface Summary This section summarizes all major SMT Menus: # Menu Title Description 1 General Setup Setup general information and enable routing or bridging of specific protocols 2 ISDN Setup Setup ISDN configuration 3 Ethernet Setup Setup Ethernet configuration 4 Internet Acc[...]
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Installation 29 # Menu Title Description 11 to provide security, call control, etc. 22 SNMP Configuration Setup SNMP related parameters 23 System Security Setup security related parameters 24 System Maintenance Provide system status, diagnostics, firmware upload, etc. 99 Exit To exit from SMT and return to the blank screen General Setup This menu c[...]
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30 Installation 2. Location - Enter the geographic location (up to 31 characters) of your Prestige, e.g., San Jose. 3. Contact Person’s Name - Enter the name (up to 8 characters) of the person in charge of this Prestige, e.g., Brent Harper. The Location and the Contact Person fields are optional. 4. Protocols - Turn on or off the individual proto[...]
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Installation 31 1. Switch Type - Verify the switch type information with your telephone company. For North America, select the type of switch used by your telephone company. If your switch type is not currently shown, press the space bar to change to the next switch; repeat until you see the correct switch type. The Prestige will not be able to pla[...]
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32 Installation DS S 1 & 1 T R6 I S DN Figure 3- 8 Menu 2 - ISDN Setup for DSS1 Figure 3- 9 Menu 2 - ISDN Setup for 1TR6 1. Switch Type - This field is fixed as DSS1 or 1TR6. 2. B Channel Usage - This field is fixed as Switch/Switch. 3. ISDN Data & Subaddress - Enter the telephone number and subaddress assigned to the ISDN data call for the[...]
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Installation 33 be no longer than 19 digits for the number and 5 digits for the Subaddress. The Subaddress is only available for DSS1. 4. A/B Adapter 1 & Subaddress - Enter the telephone number and subaddress assigned to A/B Adapter 1 (POTS port 1) calls. It will be used as outgoing Calling Party Number setting for A/B Adapter 1 calls. 5. A/B A[...]
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34 Installation subaddress. Or it will be answered as A/B Adapter 2 call when there is a match for the A/B Adapter 2 subaddress. If A/B Adapter 1 or 2 subaddress is specified, then the analog call will not be answered. This option is only available for DSS1. • Don’t care - all numbers accepted - All digital calls, including global calls (withou[...]
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Installation 35 the ISDN line. If the loop-back test fails, note the error message that you receive and take the appropriate troubleshooting action. Figure 3- 1 0 ISDN Loop-Back Test Screen Ethernet Setup Menu 3 is used to enter Ethernet related information. Depending on the protocols (TCP/IP or IPX) on your LAN, you will need to configure each pro[...]
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36 Installation Figure 3- 1 1 Menu 3.1 - General Ethernet Setup 1. Ethernet Interface - The Prestige supports two types of Ethernet connections, the AUI (15-pin) or the connection for the 10BaseT network (looks like a bigger telephone plug). Determine which type you are using and select the appropriate option in this field. 2. Input and Output Filt[...]
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Installation 37 Figure 3- 12 Menu 3.2 - TCP/IP Ethernet Setup 1. DHCP - This field determines what mode of DHCP (Dynamic Host Configuration Protocol) support the Prestige should use. If it is set to None, DHCP will not be used. If it is set to Server, the Prestige will act as a DHCP server, capable of automatically assigning IP addresses to Windows[...]
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38 Installation itself uses the first address in the block, and the remaining addresses in the pool are assigned to clients. 4. Primary DNS Server/Secondary DNS Server - These two fields are used by DHCP clients (such as Windows 95 and Windows NT systems) for Domain Name Servers. Usually your Internet provider will provide one or more name service [...]
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Installation 39 No vell IP X Et hern et Set up Refer to the chapter on Novell IPX configuration. B ri dge E the r ne t Se tup Refer to the chapter on Bridging configuration.[...]
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40 Configuring for Internet Access C onfigur ing for Inte r ne t A ccess Menu 4 of the SMT allows you to configure Internet access on one screen. Before you configure the Prestige for Internet access, you need to collect the following information from your ISP (Internet Service Provider). • IP address of the ISP’s gateway (optional). •[...]
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Configuring for Internet Access 41 IP Addresses and the Internet Conventionally, the Internet (with a capital I) refers the large-scale interconnected networks across the world that was originally developed by the US Department of Defense. The Internet uses exclusively the TCP/IP suite of protocols. The term “internet” (lower case i), however, [...]
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42 Configuring for Internet Access Once you have determined the IP address range for your local network, you may want to use DHCP (Dynamic Host Configuration Protocol) to assign addresses to individual hosts on the network, as an alternative to manually configuring each host’s IP settings. See the TCP/IP Ethernet Setup and DHCP section on page 36[...]
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Configuring for Internet Access 43 4. Pri(mary) Phone # and Sec(ondary) Phone Number - Both the Primary and the Secondary Phone number refer to the number that the Prestige will dial to connect to the ISP. The Prestige will always call your ISP using the Primary Phone number first. If the Primary Phone number is busy or does not answer, the Prestig[...]
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44 Configuring for Internet Access call. Some phone companies in North America charge less if calls are made using DOVBS. 9. Press ENTER at the message: Press ENTER to Confirm ... to confirm your selections, or press ESC at any time to cancel your selections. 10. At this point, the SMT will ask if you wish to test the Internet connection. If you se[...]
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Configuring for Internet Access 45 defined, all incoming inquiries will be filtered out by the Prestige even if you do have a server on your network. This can prevent intruders from probing your system. The Prestige accomplishes this address sharing by translating the internal LAN IP addresses to a single address that is globally unique on the Inte[...]
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46 Configuring for Internet Access Figure 4- 3 A Single User Account Using the Prestige Configuration for Single User Account The steps for configuring your Prestige for Single User Internet Access are identical to conventional Internet Access with the exception that you need to fill in three extra fields. Follow steps 1-8 from the previous section[...]
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Configuring for Internet Access 47 At this point, the Prestige will ask if you wish to test the Internet connection. If you select Yes, the Prestige will call the ISP to test the Internet connection. If the test fails, note the error message that you receive and take the appropriate troubleshooting steps. Configuring Backup ISP Accounts Sometimes i[...]
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48 Configuring for Internet Access You will now be able to access the Internet through the backup ISP Remote Node.[...]
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Configuring for Internet Access 49[...]
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50 Remote Node Configuration Remo t e No de Co nf igura tion A Remote Node represents both a remote gateway and the internet behind it, across an ISDN connection. A Remote Node is required for placing calls to or answering calls from a remote network. Note that when you use Menu 4 to configure the Internet, the Prestige will automatically ad[...]
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Remote Node Configuration 51 Figure 5- 1 Menu 11 - Remote Node Setup Enter the Remote Node number to edit and you will go to the next submenu: 11.1 - Remote Node Profile as shown below: Figure 5- 2 Menu 11.1 - Remote Node Profile 1. Rem Node Name - This is a required field. Enter a descriptive name for the Remote Node, e.g., SJHQ. This field can su[...]
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52 Remote Node Configuration operation of the Prestige, even though it is still kept in the database, and can be activated in the future. Deactivated nodes are displayed with a - (minus sign) at the beginning of the name in Menu 11. 3. Call Direction - If this parameter is set to Both, the Prestige can both place and receive calls to/from this Remo[...]
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Remote Node Configuration 53 from this node and call it back at the Outgoing Primary Phone Number (see below). 8. Outgoing: My Login Name - This is a required field if Call Direction is either Both or Out. Enter the login name for the Prestige when it calls this Remote Node. 9. Outgoing: My Password - This is a required field if Call Direction is e[...]
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54 Remote Node Configuration Remote Node using the Primary Phone number first. If the Primary Phone number is busy or does not answer, the Prestige will call the Secondary Phone number if available. Once connected, the Prestige will use the BACP (Bandwidth Allocation Control Protocol) to establish the second B-channel if Multilink PPP is enabled, a[...]
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Remote Node Configuration 55 Options. For more information on filling out this screen, refer to the chapter pertaining to your specific protocol. 17. Telco Options: Transfer Rate - This field (which only applies to outgoing calls) controls the rate at which the data is transferred between your Prestige and the Remote Node. The options for this fiel[...]
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56 Remote Node Configuration where no data is passed between the Remote Node and your Prestige. Administrative packets such as RIP are not counted as data. The default is 300 seconds (5 minutes). Once you have completed filling in Menu 11.1 - Remote Node Profile, press ENTER at the message: Press ENTER to Confirm ... to confirm your selections, or [...]
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Remote Node Configuration 57 64 kbps (kilobits per second). The parameters are separated by a -. For example, 30-60 means the add threshold is 60 kbps and subtract threshold is 30 kbps. The Prestige will perform bandwidth on demand only if it initiates the call. Addition and subtraction are based on the value set in the BOD Calculation field. If th[...]
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58 Remote Node Configuration • CISCO PPP - Cisco PPP options will be used. 2. Compression - Turn on the Stac Compression. The default for this field is Off. 3. Multiple Link Options: BOD Calculation - Select the direction of the traffic you wish to calculate in order to determine when to add or subtract a link. The default for this field is Trans[...]
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Remote Node Configuration 59 Once you have completed Menu 11.2 - Remote Node P P P Options, press ENTER at the message: Press ENTER to Confirm ... to confirm your selections, or press ESC to cancel your selections.[...]
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60 Dial-In Configuration D ial- In C onfigur at ion You can configure the Prestige to receive calls from Remote Dial- in Users (e.g. telecommuters) and Remote Nodes. There are several differences between R emote Dial-in Users and Remote Nodes: 1. The Prestige can make calls to or answer calls from the Remote Node. However, the Prestige will [...]
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Dial-In Configuration 61 Telecommuting Telecommuting enables people to work at remote sites and yet still have access to the resources in the business office. Typically, a telecommuter will uses a client workstation with TCP/IP or IPX and dial-out capabilities, e.g., a Windows 95 PC or a Macintosh and an ISDN Terminal Adapter (TA). For telecommuter[...]
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62 Dial-In Configuration router on the remote network (see Chapter 5). An example of the Prestige being used as a dial-in server is shown below: Figure 6- 2 Example of a Dial-In Server Application Default Dial-In Setup This section covers the default dial-in parameters. The parameters in Menu 13 affect incoming calls from all Remote Dial-in Users a[...]
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Dial-In Configuration 63 Figure 6- 3 Menu 13 - Default Dial-in Setup From the Main Menu, enter 13 to go to Menu 13 - Default Dial-in Setup. This section will describe how to configure the protocol- independent fields in this menu. For the protocol-dependent fields, refer to the appropriate chapters. 1. Telco Options: CLID Authen. - This field sets [...]
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64 Dial-In Configuration • None - No authentication required. 3. PPP Options: Mutual Authen. - Some vendors, e.g. Cisco, implement a type of mutual authentication. That is, the node that initiates the call will request a user name and password from the far end that they are dialing to. If the Remote Node that is dialing in implements this type of[...]
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Dial-In Configuration 65 address. This is to prevent the remote host from using an invalid IP address and potentially disrupting the whole network. If set to No, the remote host must use the IP address assigned by the Prestige from the IP pool, configured below. The default is Yes. 10. Dial-In IP Address Supplied By: IP Pool - This field tells the [...]
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66 Dial-In Configuration 16. Session Options: Input Filter Sets and Session Options: Output Filter Sets - In these fields, you need to select the filter set(s) to filter the incoming and outgoing traffic between your Prestige and the Remote Dial-in User. Keep in mind that these filter set(s) will only apply to all Remote Dial-in Users bu t not the [...]
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Dial-In Configuration 67 Figure 6- 4 Menu 14 - Dial-in User Setup Select one of eight users by number, this will bring you to Figure 6- 2Menu 14.1 - Edit Dial-in User. Figure 6- 5 Menu 14.1 - Edit Dial-in User 1. User Name - This is a required field. This will be used as the login name for authentication. Choose a descriptive word for login, e.g., [...]
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68 Dial-In Configuration are displayed with a - (minus sign) at the beginning of the name in Menu 14. 3. Password - Enter the password for the Remote Dial-in User. 4. Callback - This field determines if the Prestige will allow call back to the Remote Dial-in User upon dial-in. If this option is enabled, the Prestige will be able to call back to the[...]
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Dial-In Configuration 69 Once you have completed filling in Menu 14.1 - Edit Dial-in User , press ENTER at the message: Press ENTER to Confirm ... to save your selections, or press ESC at any time to cancel your selections. M ore on CLID CLID allows the Prestige to authenticate the caller before a call is answered, thus saving the cost of a connect[...]
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70 TCP/IP Configuration T C P/IP Conf igura t ion This chapter shows you how to configure the Prestige for TCP/IP. Depending on your particular applications, you will need to configure different menus. For instance, Internet access is the most common application of TCP/IP. For this application, you should configure Menu 4. We will illustrate[...]
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TCP/IP Configuration 71 204.247.203.0 with subnet mask 255.255.255.0 into 16 subnets (4 bits), the new subnet mask becomes 255.255.255.240. Number of Bits Dot Decimal 1 128 2 192 3 224 4 240 5 248 6 252 7 254 8 255 LAN-to-LAN Application A typical LAN-to-LAN application is to use the Prestige to call from a branch office to the headquarters, as dep[...]
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72 TCP/IP Configuration Re m ote Node S e tu p Follow the procedure in Chapter 5 to fill the protocol- independent parameters in Menu 11, Remote Node Profile. For the protocol-dependent parameters, follow the instructions below. If you are configuring the Prestige to receive an incoming call, you also need to set the default dial-in parameters in m[...]
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TCP/IP Configuration 73 6. My WAN Addr - Some implementations, especially the UNIX derivatives, require hosts on both ends of the ISDN link to have separate addresses from the LAN, and that the addresses must have the same network number. If this is the case, enter the IP address assigned to the WAN port of the Prestige. Note that this is the addre[...]
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74 TCP/IP Configuration 10. Private - This parameter determines if the Prestige will include the route to this Remote Node in its RIP broadcasts. If set to yes, this route is kept private and not included in RIP broadcast. If no, the route to this Remote Node will be propagated to other hosts through RIP broadcasts. 11. RIP - This parameter determi[...]
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TCP/IP Configuration 75 destination of 204.5.1.64/26 with the gateway address being that of the Remote Node (204.5.1.150). Figure 7- 4 Static Routing Example Note that in normal circumstances, the Prestige will have adequate routing information after you configure the Internet access and Remote Nodes; you do not need to configure additional static [...]
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76 TCP/IP Configuration Figure 7- 6 IP Static Route Setup 1. Route Name - Enter a descriptive name for this route. This is for identification purpose only. 2. Active - This fields allows you to activate/deactivate this static route. 3. Destination IP Address - This parameter specifies the IP network address of the final destination. Routing is alwa[...]
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TCP/IP Configuration 77 6. The Metric and the Private parameters have the same meaning as those in the Remote Node Setup. Once you have completed filling in the menu, press ENTER at the message: Press ENTER to Confirm ... to save your selections, or press ESC at any time to cancel your selections.[...]
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78 Novell IPX Configuration N ove ll IP X C onfigur a tion This chapter shows you how to configure the Prestige for IPX. Depending on your particular applications, you will need to configure different menus. We will illustrate the configuration for some applications in the following sections. IPX Network Environment F rame T ype The stations[...]
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Novell IPX Configuration 79 There are two different scenarios in which you would connect your Prestige to a LAN: one with a server (server side), and one without a server (client side). Figure 8- 1 Prestige Operating in IPX Environment Prestige on LAN with Server When the Prestige is being connected to a LAN with an existing NetWare server station,[...]
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80 Novell IPX Configuration IPX Spoofing The Prestige comes with several pre-defined call filters designed to prevent certain IPX packets from triggering a call to a Remote Node. These filters should inform your Prestige which packets should be ignored as traffic. When you are routing IPX packets, the default call filters are defined as follows: ?[...]
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Novell IPX Configuration 81 Figure 8- 2 Menu 3.3 - Novell IPX Ethernet Setup 1. Seed Router - Determine if the Prestige is to act as a seed router. This value depends on the existing network. If there is a NetWare server providing the network number, select No. If there is no NetWare server providing the network number, select Yes. 2. Frame Type - [...]
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82 Novell IPX Configuration Once you have completed filling in the Menu 3.3, press ENTER the save message to save your selections, or press ESC at any time to cancel your selections. LAN-to-LAN Application A typical LAN-to-LAN application is to use the Prestige to call from a branch office to headquarters such that all of the stations on the branch[...]
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Novell IPX Configuration 83 1. Route - Make sure IPX is among the protocols in the Route field. 2. Edit IP/IPX/Bridge - Press the space bar to change it to Yes and press Enter to go to the network layer options menu. Figure 8- 4 Menu 14.1 - Edit Dial-in User 3. Dial-On-Query - This field is necessary for the Prestige on the client side LAN. When se[...]
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84 Novell IPX Configuration 6. Hop Count - This field indicates the number of intermediate networks that must be passed through to reach the Remote Node. The default is one (1). 7. Tick Count - This field indicates the time-ticks required to reach the Remote Node. The default is two (2). 8. W/D Spoofing (min) - This field is used for the Prestige o[...]
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Novell IPX Configuration 85 Figure 8- 5 NetWare Servers on Both Sides of the Link This may present a problem if you desire your client station to access a server at a remote site. For example, in the above diagram, suppose that a client station on the network on the left wishes to access the NetWare server on the right (internal network number = 11[...]
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86 Novell IPX Configuration 1. Server Name - In this field, enter in the name that has been configured for the server. This name must be the exact name configured in the NetWare server. 2. Network # - This field contains the internal network number of the remote server which you wish to access. Do not use 00000000 or FFFFFFFF for this field. 3. Nod[...]
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Novell IPX Configuration 87[...]
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88 Bridging Configuration B ridging C onf igura tion This chapter shows you how to configure the Bridging options for the Prestige. Depending on your particular applications, you will need to configure different menus. We will illustrate the configuration for some applications in the following sections. IPX Spoofing The Prestige comes with s[...]
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Bridging Configuration 89 Bridge Ethernet Setup Bridging is used to forward packets of unsupported protocols whose destination is not on the local Ethernet to the WAN. Basically, all non-local packets are bridged to the WAN, however, the Prestige applies a special handling for certain IPX packets to reduce the number of calls, depending on the sett[...]
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90 Bridging Configuration Figure 9- 1 Bridge Ethernet Setup • Handle IPX - Set this parameter to None if there is no IPX traffic on the LAN or if you do not want to apply any special handling for IPX. Set it to Client if there are only client workstations on the LAN. Set to Server if there are only IPX servers on the LAN. If there are both client[...]
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Bridging Configuration 91 need to configure a Remote Node in order to dial out to another office. Re m ote Node S e tu p Follow the procedure in Chapter 5 to fill the protocol-independent parameters in Menu 11, Remote Node Profile. For the protocol- dependent parameters, follow the ensuing instructions: 1. Bridge - Make sure this field is set to Ye[...]
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92 Bridging Configuration have to re-negotiate the protocol and recompile the tables when the line is brought back up. Once you have completed filling in the Network Layer Options Menu, press ENTER to return to Menu 11. Press ENTER at the message: Press ENTER to Confirm ... to save your selections, or press ESC at any time to cancel your selections[...]
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Bridging Configuration 93 Figure 9- 3 Menu 12.4 - Bridge Static Route 1. Route Name - For identification purposes enter a name for the bridge static route. 2. Active - Indicates whether the static route is active or not. 3. Ether Address -Enter the MAC address of the destination device that you wish to bridge your packets to. 4. IP Address - If ava[...]
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94 Filter Configuration Filte r C onfigur at ion About Filtering The Prestige uses filters to decide whether or not to allow passage of a data packet and/or to make a call over the ISDN line. There are three types of filters involved: incoming data filters, outgoing data filters, and call filters. Data filters screen the data to determine[...]
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Filter Configuration 95 For incoming packets, the Prestige applies data filters only. Packets are processed depending upon whether a match is made. The Prestige allows you to customize the filter sets that you wish to use. This following sections describe how to configure the Prestige’s filter sets. Prestige’s Filter Structure You can configure[...]
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96 Filter Configuration The new information will now be displayed in the read-only section of Menu 21 - Filter Set Configuration as shown below: Figure 10- 2 Menu 21 - Filter Set Configuration Once you press ENTER, you will be taken to Menu - 21.1 - Filter Rules Summary as seen below. The information displayed in this menu is read-only. From here, [...]
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Filter Configuration 97 • m - Refers to Action Matched. F means to forward the packet, D means to drop the packet, and N means check the next rule. • n - Refers to Action Not Matched. F means to forward the packet, D means to drop the packet, and N means check the next rule. Figure 10 -3 Menu 21.1 - Filter Rules Summary If the filter type is IP[...]
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98 Filter Configuration If the filter type is IPX (Novell IPX), the following abbreviations will be used: • PT - IPX Packet Type. • SS - Source Socket. • DS - Destination Socket. For more information on configuring the filter rule parameters, refer to the next section. To configure a specific filter rule, simply select the number of the filte[...]
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Filter Configuration 99 Figure 10 - 4 Menu 21.1.1 - TCP/IP Filter Rule 1. Active - In this field, you can make the filter rule active or inactive. There are two options: • Yes. • No. 2. IP Protocol - Protocol refers to the IP specific number of the protocol. The range for this value should be between 0 and 255. For example, 6 refers to the TCP [...]
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100 Filter Configuration 7. Destination: Port # Comp - In this field, you can select what comparison quantifier you wish to enable to compare to the value given in Destination: Port #. There are five options for this field: • None. • Less. • Greater. • Equal. • Not Equal. 8. Source: IP Addr - In this field, enter the source IP Address of [...]
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Filter Configuration 101 • Yes - filter match only established TCP connections. • No - filter match both initial and established TCP connections . 13. More - In this field, you can determine if you want to pass the packet through the next filter rule before an action is taken. There are two options for this field: • Yes. • No. If More is Ye[...]
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102 Filter Configuration • Check Next Rule . • Forward. • Drop. Once you have completed filling in Menu 21.1.1 - TCP/IP Filter Rule, press ENTER at the message: Press ENTER to Confirm ... to confirm your selections, or press ESC at any time to cancel your selections. This data will now be displayed on Menu 21.1 - Filter Rules Summary. Generic[...]
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Filter Configuration 103 2. Length - This field refers to the length (in bytes) of the data in the packet that the Prestige should use for comparison and masking. The starting point of this data is determined by Offset . The range for this field is 0 to 8. Default = 0 3. Mask - In this field, specify (in Hexadecimal) the value that the Prestige sho[...]
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104 Filter Configuration Figure 10- 6 Menu 21.1.3 - IPX Filter Rule 1. IPX Packet Type - Enter the IPX packet type value of the packet you wish to filter. This value should be two hex-bytes. 2. Destination/Source Network # - Enter the four hex-byte destination/source network numbers of the packet that you wish to filter. 3. Destination/Source Node [...]
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Filter Configuration 105 • RIP Request. • RIP Response. • SAP Request. • SAP Response. • SAP Get Nearest Server Request. • SAP Get Nearest Server Response. Once you have completed filling in Menu 21.1.3 - IPX Filter Rule, press ENTER at the message: Press ENTER to Confirm ... to confirm your selections, or press ESC at any time to cance[...]
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106 SNMP SNM P About SNMP The Simple Network Management Protocol (SNMP) is a protocol governing network management and the monitoring of network devices and their functions. The Prestige supports the utilization of SNMP to regulate the communication that occurs between the manager station and the agent stations in a network. Basically, th[...]
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SNMP 107 Figure 11- 1 Menu 22 - SNMP Configuration 1. From the Main Menu, select option 22. SNMP Configuration. This will bring you to Figure 12.1 Menu 22 - SNMP Configuration. 2. You will then be prompted to enter the following information. Steps 3 -7 will describe the specific parameters involved in the configuration. The parameters you will have[...]
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108 SNMP If you leave the field blank (default), then the Prestige will respond to all SNMP messages it receives, regardless of origin. 6. Trap: Community - In this field, enter the community name that is sent with each trap to the SNMP manager. This should be treated like a password and match what the SNMP manager is expecting. The default is publ[...]
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SNMP 109[...]
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110 System Security Syst em S ecu rit y The Prestige incorporates a number of security measures to prevent unauthorized access to your network. For example, the Prestige supports both PAP (Password Authentication Protocol) and CHAP (Challenge Handshake Authentication Protocol) in authenticating a Remote Node. More information on CHAP and [...]
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System Security 111 obtain a copy of the RADIUS software, along with documentation for the server, at http://www.livingston.com/Tech/FTP/pub-le-radius.shtml or at ftp://ftp.livingston.com/pub/le/radius/ Follow the included instructions to install the server on your UNIX-based server. Once you have installed the server, you will need to edit the dic[...]
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112 System Security This will bring you to Menu 23.2 - System Security - External Server. Figure 12 - 1 Menu 23.2 - System Security - External Server The fields in the System Security - External Server menu are as follows: 1. Active - Determines whether the external security facility is enabled. If this field contains No, only the built-in dial-up [...]
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System Security 113 # Client Name Key #----------------------------- 192.168.0.1 1234 should be added to the client file. The Client Name field in the file gives the IP address of the Prestige router, and the Key field should be the same as the Key field in Menu 23.2. After a RADIUS server has been configured, the Prestige will use it to authentica[...]
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114 System Security User-Name = “joeuser”, Zyxel-Callback-Option = Mandatory, Zyxel-Callback-Phone-Source = Preconfigured Dialback-No = “5551212” Note that if CLID is turned off in the Prestige, you still need to have a separate user record for joeuser so the regular user name/password mechanism still works. Configuring the SMT Password Fig[...]
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System Security 115 5. Re-type your new system password for confirmation purposes and press ENTER . You will now need to enter in this password when you try to get into the SMT. In addition, this password will also be used when a network administrator attempts to telnet to the Prestige.[...]
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116 Telnet Configuration and Capabilities T e lne t C onfigur a tion a nd C apa bilit ies About Telnet Configuration When you first configure your Prestige, it must be done via a computer connected to the RS-232 port. However, once the Prestige has been initially configured, you can use telnet to configure the device remotely as shown bel[...]
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Telnet Configuration and Capabilities 11 7 IP in menu 1, telnet will still be available provided you assign the Prestige an IP address. Telnet Capabilities Si ngle A dm i ni s tra tor To prevent confusion and discrepancy on the configuration, Prestige will only allow one terminal connection at any time. Prestige also gives priority to the RS-232 co[...]
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118 System Maintenance Syst em Main ten ance The Prestige provides diagnostic tools that you can use to maintain your device. Some of these tools include updates on system status, ISDN B channel status, log and trace capabilities and upgrades to the system software. This chapter will describe how to use these tools in greater detail. Syst[...]
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System Maintenance 119 Figure 14 - 2 Example of Menu 24.1 - System Maintenance - Status 1. To get to the System Status, select option 24. System Maintenance. This will bring you to Menu 24 - System Maintenance. 2. From this menu, select option 1. System Status. 3. There are four (4) possible commands in Menu 24.1 - System Maintenance - Status. Ente[...]
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120 System Maintenance 8. TXPkt - the number of transmitted packets on this channel. 9. RXPkt - the number of received packets on this channel. 10. Error - the number of error packets on this channel. 11. CLU - (Current Line Utilization) - percentage of current bandwidth used on this channel. 12. ALU - (Average Line Utilization) - average CLU for t[...]
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System Maintenance 121 24. Country Code - refers to the one byte country code value (in decimal notation), e.g., 225 indicates North America. 25. LAN Packet Which Triggered Last Call - shows the first 48 octets of the LAN packet that triggered the last outgoing call. There are three different types of packets: IP, IPX, and RAW. By viewing the packe[...]
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122 System Maintenance Figure 14- 4 Menu 24.2 -System Maintenance - Change Terminal Baud Rate Log and Trace Log and trace tools allow users of the Prestige to view the error logs and trace records to troubleshoot any errors that may occur. The Prestige is also able to generate syslogs to send to other machines. 1. To get to the Log and Trace, selec[...]
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System Maintenance 123 V ie w Error Lo g Selecting the first option from Menu 24.3 - System Maintenance - Log and Trace will display the Error Log in the system. The Error Log does not only provide the error messages but it is also a source of information about your Prestige. You can also clear the Error Log on your Prestige. After each display, yo[...]
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124 System Maintenance decimal notation such as a.b.c.d where a, b, c, and d are numbers between 0 and 255. 3. Log Facility - Use the space bar to toggle between the 7 different Local options. This feature is used for UNIX application. The Prestige will send three different types of syslog messages: Call information messages (i.e. CDR), Error infor[...]
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System Maintenance 125 Figure 14 - 6 Menu 24.4 - System Maintenance - Diagnostic 1. From the Main Menu, select option 24. System Maintenance. This will bring you to Menu 24 - System Maintenance. 2. From this menu, select option 4. Diagnostic. This will bring you to Figure 15.4 Menu 24.4 - System Maintenance - Diagnostic. 3. Items 4 - 12 will descri[...]
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126 System Maintenance note the error message that you receive and consult your network administrator. 8. Manual Call - This provides a way for the users of the Prestige to place a manual call to a Remote Node. This tests the connectivity to that Remote Node. When you use this command, you will see traces displayed on the screen showing what is hap[...]
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System Maintenance 127 Figure 14- 8 Trace Display for a Failed IPCP Connection via Manual Call 1. Internet Setup Test - This test checks to see if your Internet access configuration has been done correctly. When this option is chosen, the Prestige will PING the Internet IP Address. If everything is working properly, you will receive an appropriate [...]
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128 System Maintenance highly recommended once your Prestige configuration is functioning. You need to download the configuration onto disk. Procedure for downloading varies depending on the type of software used to access the Prestige but you must use the XMODEM protocol to perform the download. Restore Configuration Selecting option 6 from Menu 2[...]
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System Maintenance 129 Figure 14 - 9 Example of uploading RAS using PCPLUS Command Interpreter Mode This option allows the user to enter the command interpreter mode. This mode allows you to diagnose, test, and configure your Prestige using a specified set of commands. A list of valid commands can be found by typing help at the command prompt. For [...]
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130 System Maintenance the set limit, future outgoing calls will not be made and the current call will be dropped. The Blacklist function prevents the Prestige from re-dialing to an unreachable phone number. It is a list of phone numbers, up to a maximum of 14, to which the Prestige will not make an outgoing call. If the Prestige tries to dial to a[...]
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System Maintenance 131 • Retry Timer (sec) - Elapse time after a call fails before another call may be retried. Applies before a phone number is blacklisted. B lacklis t Figure 14 - 11 Blacklist The phone numbers on this list cannot be entered directly, instead, they are numbers which have had problems connecting in the past. The user can take a [...]
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132 System Maintenance B udge t M a nage m e nt Figure 14- 12 Budget Management The total budget is the time limit for an outgoing call to a Remote Node or Dial-in User. When this limit is reached, the call will be dropped and further outgoing calls to that Remote Node or Remote Dial-in User (callback) will fail. After each period, the total budget[...]
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System Maintenance 133[...]
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134 Troubleshooting T r oubles hoot ing This chapter contains some problems you may run into when using your Prestige. After each problem description, we have provided some instructions to help you diagnose and solve the problem. Problems Starting Up the Prestige None of the LE Ds a r e on w hen y ou pow e r up t he P res t ige • Check [...]
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Troubleshooting 135 Problems With the ISDN Line T he ISDN init ialization failed This problem occurs when you attempt to save the parameters entered in menu 2, but receive the message, “Save successful, but Failed to initialize ISDN; Press ESC to exit”. 1. Check the error log (in menu 24.3.1), you should see a log entry for the ISDN initializat[...]
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136 Troubleshooting Problems with the LAN Interface Ca n’ t PING a ny s tati on on the LA N 1. Check the LAN LED on the front panel of your Prestige. If it is on, then the link is up. If it is off, then check the cables connecting your Prestige to your LAN. 2. The type of Ethernet interface that you have configured in menu 3.1. Verify that you ar[...]
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Troubleshooting 137 nothing in the log, the call may have been dropped by the remote device that you dialed in to. Make sure that the configuration parameters between these two devices are consistent. Problems Connecting to a Remote User 1. First verify that you have configured the authentication parameters in menu 13. These would be CLID Authen, R[...]
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138 ISDN Switch Types ISD N Sw itc h T y pe s The following table summarizes the different type of switch types supported by the Prestige and some related information on the switch types (number of phone numbers and SPID numbers). It should be noted that the information in this table is for the common case and is recommended for those cas[...]
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ISDN Switch Types 139 For AT&T 5ESS National ISDN-1 Provisioning Feature Setting Term Type A Circuit Switched Voice (CSV) 1 CSV Additional Call Offering (ACO) Unrestricted CSV limit 2 CSV Notification Busy (NB) limit 1 Circuit Switched Data (CSD) 1 CSD Additional Call Offering (ACO) Unrestricted CSD limit 2 CSD Notification Busy (NB) limit 1 MT[...]
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140 ISDN Switch Types Provisioning Feature Setting CSV limit 2 CSV Notification Busy (NB) limit 1 Circuit Switched Data (CSD) 1 CSD Flexible Call Offering (FCO) Unrestricted CSD limit 2 CSD Notification Busy (NB) limit 1 MTERM 2 P rovisioning For the Nor the rn T e le com Sw itc h The Northern Telecom switch type supports two types of ISDN service.[...]
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ISDN Switch Types 141 Provisioning Feature Setting EKTS)[...]
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142 Index Inde x 10Base2, 14, 24 10Base5. See AUI 10Base-T, 14, 23 1TR6, 13, 33, 34, 139 A/B Adapter, 1, 32, 34, 35 Accounting, 123, 124 AUI, 14, 24, 37, 121, 137 BACP. See Bandwidth Allocation Control Protocol Bandwidth Allocation Control Protocol, 3, 44, 55, 57 Bandwidth Allocation Protocol, 3 Bandwidth On Demand. See BOD BAP. See Bandw[...]
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Index 143 IOC, 11. See ISDN Ordering Code IP Address, 14, 39 IP Subnet Mask, 15, 39, 71, 73, 78 IPX, 1, 2, 5, 12, 14, 36, 40, 51, 56, 62, 66, 67, 73, 79, 80, 81, 82, 84, 86, 87, 89, 90, 91, 92, 97, 99, 103, 105, 106, 117, 122, 138 ISDN connecting the line, 22 ISDN Ordering Code, 11, 139 LAN, 1, 2, 4, 5, 6, 7, 9, 21, 25, 29, 39, 42, 45, 46, 51, 61, [...]
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144 Index SNMP, 3, 12, 29, 30, 107, 108, 109 SPID, 11, 13, 14, 31, 136, 139 Spoofing, 81, 85, 89 SUA. See Single User Account switch types, 2, 13, 32, 136, 139 System Management Terminal, 26 Target Utility, 58, 60 TCP/IP, 1, 2, 4, 5, 14, 15, 36, 37, 38, 39, 42, 44, 51, 62, 71, 97, 98, 99, 100, 103, 107, 117, 128 Telco Options, 44, 56, 64 Telecommut[...]