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GE PBe manuale d’uso - BKManuals
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GE PBe manuale d’uso

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Un buon manuale d’uso

Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso GE PBe. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica GE PBe o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.

Che cosa è il manuale d’uso?

La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso GE PBe descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.

Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.

Quindi cosa dovrebbe contenere il manuale perfetto?

Innanzitutto, il manuale d’uso GE PBe dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo GE PBe
- nome del fabbricante e anno di fabbricazione GE PBe
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature GE PBe
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti

Perché non leggiamo i manuali d’uso?

Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio GE PBe non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti GE PBe e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio GE in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche GE PBe, come nel caso della versione cartacea.

Perché leggere il manuale d’uso?

Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo GE PBe, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.

Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso GE PBe. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.

Sommario del manuale d’uso

  • Pagina 1

    ProBridge Ethe rnet User Manual[...]

  • Pagina 2

    AT M P r o B r i d g e User Manual ii Copyright Copyright © 2006, GE Security In c. All rights reserved. This document may not be copied or other wise reproduced, in whole or in par t , except as specif ically per mitted unde r US and int ernational copyr ight law , without the prior written consent from GE. Document number/ 0150-03 15A (March 200[...]

  • Pagina 3

    Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Conventions used in this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Safety terms an d symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Overview . . . . . . . . . . . . . . [...]

  • Pagina 4

    ProBridge Ethernet User Manual iv[...]

  • Pagina 5

    1 Introduction This is the GE Pr oBridge Ethernet User Manual for model PBe. This document includes detaile d instructions explain ing: • how to setup an d instal l the PBe ProBridge and • how to connect to single or multiple A TM sites. There is also information describing how to contact technical support if you have questio ns. T o use this d[...]

  • Pagina 6

    ProBridge Ethernet User Manual 2 Conventions used in this document The following conv en tions are used in this document: Safety terms and symbols These terms may appear in this manual: Bold Menu items and buttons. Italic Emphasis of an instruct ion or point; special t erms. File names, path names, w indows, pa nes, tabs, f i elds, variables, and o[...]

  • Pagina 7

    3 Over view The PBe is a specific ProBridg e unit for interfacing the DVR family of digital video multiplex/ recorders to financial institution automated teller machines (A TMs) . The PBe supports Ethernet network communications. Note: The PBe o perates in an NTS C enviro nment (120 V AC/60 Hz) or a P AL environment (220 V AC/50 Hz) provided the co[...]

  • Pagina 8

    ProBridge Ethernet User Manual 4 Product contents The PBe system con sists of the ProBridge unit, this manual, an Ethernet cable, a PBe to DVR cable, a PBe to PC cable, and a power supply , as shown in Figur e 1 . Figure 1. Product contents Inspect the package and contents for visible damage. If any components are damaged or missin g, do not use th[...]

  • Pagina 9

    5 Installation environment Power . Ensure that the installation site’ s AC power is stable and within the rated voltage of the external po wer supply . If the site’ s AC power is likely to have spikes or DIPs, use power line conditioning or an uninterruptible power supply . T emperature. Observe the unit’ s ambient temperature specifications [...]

  • Pagina 10

    ProBridge Ethernet User Manual 6 4310-0007 120 V AC power supply Power supply input • V oltage: 120 V AC • T olera nce: ± 10% • Frequency: 60 Hz Power supply output • V oltage: 12 VDC • Current: 1 10 mA • Power: 1.3 watts • Connector: 2.1 mm female barrel. Cen ter positive. 4310-0008 220V AC pow er supply Power supply input • V olt[...]

  • Pagina 11

    7 Installation Before installation, please familiarize yourself w ith the PBe and its typical system layout. PBe components Fig u r e 2 . P Be lan dma rk s Power connection Port 2/RS-2 32 Connects to the PC Port 0/RS-485 Connects multiple PBes together Port 1/RS-23 2 Ethernet Port[...]

  • Pagina 12

    ProBridge Ethernet User Manual 8 Typical system layout The following figure shows a typical multiple A TM layout. Figure 3. Multiple A TM system layout RS232 port 4310-0034B RJ45 to RJ45 cable Existing A TMs 4310-0040 Ethernet cable PBe Ethernet Hub[...]

  • Pagina 13

    9 Installation overview The basic steps re quired to install the PB e are: 1. Physically connect the PB e interface to the network switch or hub and the DVR using the supplied cables. 2. Program monitor mode to on by setting SW1 switches 1 to 4. See SW1 switches 1 to 4 on page 20 for th e switch settings. 3. Program the camera number to be associat[...]

  • Pagina 14

    ProBridge Ethernet User Manual 10 Required DIP switch information Important swit ch assignments Table 1. Important switch assignments Default switch setting s Installation steps 1. Select the camera number (1-16) on the DVR on which to associate the A TM transactio n text. This is done by SW1 1-4 Special functions SW1 5-8 Camera assignment SW3 1-8 [...]

  • Pagina 15

    11 setting switches 5-8 on SW1. See SW1 switches 5 to 8 on page 21. 2. Connect the PBe to the network switch or hub using the supplied 4310-0040 Ethernet cable. 3. Connect the PBe to the DVR using the supplied 4310- 0034 cable. Plug on e end into port 1 o f the PBe and th e other end into the RS-232/2 port of th e DVR. 4. Program the DVR for the de[...]

  • Pagina 16

    ProBridge Ethernet User Manual 12 Programming After you install the PBe, you ne ed to program the ProBridge for operation. This is accomplished by us ing HyperT erminal or manually setting the DIP switches. HyperTerminal configuration Y ou will need the following equi pment to program the PBe using HyperT erminal: • A PC or laptop computer with a[...]

  • Pagina 17

    13 Figure 4. Laptop connected to PBe 4. The Connection Description dialog box will display . T ype in a name for this session (PBe) and click OK . 5. The Connect T o dialog box display . Select the COM port you are connected to in the Connect Using drop-down list. 6. The COMx Pr operties dialog box will displ ay . Select the following settings to c[...]

  • Pagina 18

    ProBridge Ethernet User Manual 14 Figure 5. HyperTerminal pr ogramming mode 2. Press the Enter key twice to bring up the Main Menu . Fig u r e 6 . M a in m en u[...]

  • Pagina 19

    15 Main Menu There are five menu selections on the Main Me nu : • Exit - Exits the maim menu and saves any changes. • PBe Set-up - provides IP address setup and Ethernet device selection. • T erminal IP/Camera Set-up - Enables or disables the IP camera and provides addressing options. • Monitor Mode - T oggles Ethernet monitoring On or Off.[...]

  • Pagina 20

    ProBridge Ethernet User Manual 16 the list will be selected. The PBe supports the following Ethernet devices: • Generic interface • Native A TM messages (FC) • V erifone POS • Ethernet data analyzer Note: The Ethernet device can also be select ed by DIP switch. See SW3 switches 1 to 8 on page 22. T erminal IP/Camera Set-up menu Selecting op[...]

  • Pagina 21

    17 4. The camera/terminal will redisplay with the new information. 5. Pressing the enter key will te rminate the camera/terminal IP set-up and return you to the previous menu. Figure 9. The camera/terminal IP tabl e Option #3 lets you enable/disable the Use IP for Camera command. When set to Enabled the PBe will search the incoming UDP and TCP pack[...]

  • Pagina 22

    ProBridge Ethernet User Manual 18 ins entered followed by the enter key . Changing the selection to on allows the PBe to monitor the incoming Ethernet pack ets. Note: Monitor mode should be turned off before upgrading t he PBe. In some cases whenever SW3 is used to select the Ethernet Device , monitor mode will automatically be turned on. Analyzer [...]

  • Pagina 23

    19 3. Set the DIP switches per the tables in DIP swit ch settings on page 20 to match the ch anges desired. 4. Reconnect the PBe to the DVR. 5. Reapply power to th e PBe.[...]

  • Pagina 24

    ProBridge Ethernet User Manual 20 DIP switch settings This chapter deals in detail with the DIP switch settings. The PBe must be re initialized before any changes to the switch settings will be recognized. SW1 switches 1 to 4 Switches 1 to 4 on SW1 are for turning monitor mode on or off . Table 3. SW1 switches 1 to 4 - m onitor mode SW1 Function 1 [...]

  • Pagina 25

    21 SW1 switches 5 to 8 Switches 5 to 8 on SW1 are for associating a specific camera on the DVR to the PBe. Table 4. SW1 switches 5 to 8 - Camera number selection SW1 Camera number 5 6 7 8 1 UUUU 2 UUUD 3 UUDU 4 UUDD 5U D U U 6U D U D 7 UDDU 8U D D D 9 DUUU 10 D U U D 1 1 DUDU 12 D U D D 1 3 DDUU 1 4 DDUD 1 5 DDDU 1 6 DDDD[...]

  • Pagina 26

    ProBridge Ethernet User Manual 22 SW3 switches 1 to 8 The switch positi ons on SW3 are fo r selecting the Ethernet device type. These switches are reserved for technical support. Do not use. SW4 switches 7 and 8 Switches 7 and 8 on switch 4 control the communication protocol between the PBe at port 1 and th e DVR or PC. Normally this is set at RS-2[...]

  • Pagina 27

    23 Accessing the Webser ver The PBe has a built-in webpage fo r simple config uration changes and remote upgrade. T o access the webpage do the following: 1. Obtain the IP addresses for the PBe. The default addre ss are: • IP Address: 3.1 12.55.79 • Subnet mask: 255.255.254.0 • Gateway address: 3.112.54.1 2. Connect an Ethernet cable from the[...]

  • Pagina 28

    ProBridge Ethernet User Manual 24 Figure 10. The PBe home page Click on any of th e hyperlinked text to n avigate to that featu re’ s page.[...]

  • Pagina 29

    25 T r oubleshooting Use the table below to solve some of the most common problems Table 7. Troubleshooting table Problem Probable cause Solution No red LE d Fuse is bad No Power Replac e fuse Check Power Supply No tex t o n DV R te xt box DVR baud rate incorrect Cable not connected on PBe por t #1 Change DVR baud rate to 57600 Check cable connecti[...]

  • Pagina 30

    ProBridge Ethernet User Manual 26 T echnical specif ications PBe General Environmental Electrical Housing: Metal enclosure Dimensio ns: 4 x 7 x 1.5 in. (100 x 175 x 38 mm) Weight: 5.2 oz. (161 g) Color: Bl ack Operating te mperature: 0 to 40º C. Relative hum idity: 10 to 80%. Storage: 10 to 95% AC po wer : Included external power supply Voltage ra[...]

  • Pagina 31

    27 Cable Specifications PBe to DVR Figure 11 . 4310-0034B cable Part number : 4310-0034B Communication type: RS-232 Connector type: RJ45 Length: 5 ft . (1.52 m) Pin 1 Pin 1[...]

  • Pagina 32

    ProBridge Ethernet User Manual 28 PBe to P C Figure 12 . 4310-0061 cable Part number : 4310-00061 Communication type: RS-232/Null Mo dem Connector type: DB9-F , DB9-F Length: 6 ft . (1.82 m)[...]

  • Pagina 33

    29 PBe Ethernet cable Figure 13 . 4310-0040 PBe Ethe rnet Part number : 4310-0040 Communication type: Ethernet Connector type: RJ45, RJ45 length: 6 ft . (1.83 m)[...]

  • Pagina 34

    ProBridge Ethernet User Manual 30 Contacting technical suppor t For assistance installing, op erating, maintaining, and troubleshooting this p roduct, refe r to this document and any other documentation provided. If you still have questions , you may contact technical support during normal busine ss hours (Monday through Friday , excluding holid ay[...]