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Un buon manuale d’uso
Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso GE ProBridge PBe. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica GE ProBridge PBe o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.
Che cosa è il manuale d’uso?
La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso GE ProBridge PBe descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.
Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.
Quindi cosa dovrebbe contenere il manuale perfetto?
Innanzitutto, il manuale d’uso GE ProBridge PBe dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo GE ProBridge PBe
- nome del fabbricante e anno di fabbricazione GE ProBridge PBe
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature GE ProBridge PBe
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti
Perché non leggiamo i manuali d’uso?
Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio GE ProBridge PBe non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti GE ProBridge PBe e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio GE in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche GE ProBridge PBe, come nel caso della versione cartacea.
Perché leggere il manuale d’uso?
Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo GE ProBridge PBe, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.
Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso GE ProBridge PBe. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.
Sommario del manuale d’uso
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Pagina 1
ProBridge Eth ernet User Manual[...]
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Pagina 2
AT M P r o B r i d g e User Manual ii Copyright Copyright © 2006, GE Secu rity In c. All rights reserved. This document m ay not be copied or oth erwise reproduced, in who le or in par t , except as spec if i cally permit ted unde r US and int ernational copyright law , without the prior written consent from GE. Document number/ 01 50-0315A (Mar c[...]
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Pagina 3
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Conventions u sed in this d ocument . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Safety terms and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Overview . . . . . . . . . . . . . .[...]
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Pagina 4
ProBridge Ethernet User Manual iv[...]
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Pagina 5
1 Intr oduction This is the GE Pr oBridge Ethernet User Manual for model PBe. This document includes detaile d instructions expl aining: • how to setup and instal l the PBe ProBridge and • how to connect to single or multiple A TM sites. There is also information describing how to contact technical support if you have questions. T o use this do[...]
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Pagina 6
ProBridge Ethernet User Manual 2 Conventions used in this document The following conven tions are used in this document: Safety te rms and symbols These terms may appear in this manual: Bold Menu items and buttons. Italic Emphasis of an instru ction or point; spec ial t erms. File name s, path na mes, windows, panes, tabs, f ields, variable s, and [...]
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Pagina 7
3 Over view The PBe is a specific ProBridg e unit for interfacing the DVR family of digital video multiplex/ recorders to financial institution automated teller machines (A TMs) . The PBe supports Ethernet network communicatio ns. Note: The PBe o perates in an NTSC env iro nment (1 20 V AC/6 0 Hz) or a P AL environment (220 V AC/50 Hz) provided the[...]
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Pagina 8
ProBridge Ethernet User Manual 4 Product contents The PBe system consists of the ProBridge unit, this manual, an Ethernet cable, a PBe to DVR cable, a PBe to PC cable, and a power supply , as shown in F igur e 1 . F igure 1. Product contents Inspect the package and contents for visible damage. If any components are damaged or missin g, do not use t[...]
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Pagina 9
5 Installation environment Power . Ensure that the installation site’ s AC power is stable and within the rated voltage of the externa l power supp ly . If the site’ s AC power is likely to have spikes or DIPs, use power line conditioning or an uninterruptible power supply . T emperature. Observe the unit’ s ambient temperature specifications[...]
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Pagina 10
ProBridge Ethernet User Manual 6 4310-0007 120 V AC power supply Power supply input • V oltage: 120 V AC • T ol erance: ± 10% • Frequency: 60 Hz Power supply output • V oltage: 12 VDC • Current: 1 10 mA • Power: 1. 3 watts • Connector: 2.1 mm female b arrel. Center posit ive. 4310-0008 220V AC pow er supply Power supply input • V o[...]
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Pagina 11
7 Installation Before installation, please familiarize yourself w ith the PBe and its typical system layout. PBe components Fig ur e 2 . P Be l an dm a rk s Power connection Por t 2/RS -232 Connects to the P C Port 0/RS-485 Connects multiple PBes together Por t 1/RS- 232 Ethernet P ort[...]
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Pagina 12
ProBridge Ethernet User Manual 8 Typical system layout The following figure shows a typical multiple A TM layout. Fi gure 3. Multiple A TM system layout RS232 po rt 4310-0034B RJ45 to RJ45 cable Existing A TMs 4310-004 0 Ethernet cable PBe Ethernet Hub[...]
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Pagina 13
9 Installation overview The basic steps required to install the PBe are: 1. Physically connect the PB e interface to the network switch or hub and the DVR using the supplied cables. 2. Program monitor mode to on by setting SW1 switches 1 to 4. See SW1 switches 1 to 4 on pag e 20 for the swi tch settings. 3. Program the camera number to be associate[...]
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Pagina 14
ProBridge Ethernet User Manual 10 Required DIP switch information Important swit ch assignments T able 1. Important switch assignments Default switch sett ings Installation steps 1. Select the camera number (1-16) on the DVR on which to associate the A TM transactio n text. This is do ne by SW1 1-4 Special functions SW1 5-8 Camera assignment SW3 1-[...]
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Pagina 15
11 setting switches 5-8 on SW1. See SW1 switches 5 to 8 on page 21. 2. Connect the PBe to the network swi tch or hub u sing the supplied 4310-0040 Ethernet cable. 3. Connect the PBe to the DVR using the supplied 4310- 0034 cable. Plug one end into port 1 of the PBe and th e other end into the RS-232 /2 port of the DVR. 4. Program the DVR for the de[...]
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Pagina 16
ProBridge Ethernet User Manual 12 Pr ogramming After you install the PBe, you ne ed to program the ProBridge for operation. This is accomplished b y using HyperT erminal o r manually setting the DIP switches. HyperTerminal configuration Y ou will need the following equi pment to program the PBe using HyperT erminal: • A PC or laptop computer with[...]
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Pagina 17
13 Fi gure 4. L aptop con nected to PBe 4. The Connection Descr iption dialog box will display . T ype in a name for this session (PBe) and click OK . 5. The Connect T o dialog box display . Select the COM port you are connected to in the Connect Using drop-down list. 6. The COMx Pr operties dialog box will display . Select the following settings t[...]
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Pagina 18
ProBridge Ethernet User Manual 14 Fi gure 5. HyperT erminal programming mode 2. Press the Enter key twice to bring up the Main Me nu . Fig ur e 6 . M a i n me nu[...]
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Pagina 19
15 Main Menu There are five menu selections on the Ma in Menu : • Exit - Exits the maim menu and saves any changes. • PBe Set-up - provides IP address setup and Ethernet device selection. • T erminal IP/Camera Set-up - Enables or disables the IP camera and provides addressing options. • Monitor Mode - T oggles Ethernet monitoring On or Off.[...]
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Pagina 20
ProBridge Ethernet User Manual 16 the list will be selected. The PBe support s the following Ethernet devices: • Generic interface • Native A TM messa ges (FC) • V erifone POS • Ethernet data analyzer Note: The Ethernet device can also be select ed by DIP sw itch. See SW3 switches 1 to 8 on pa ge 22. T erminal IP/Camera Set-up menu Selectin[...]
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Pagina 21
17 4. The camera/terminal will redisplay with the new information. 5. Pressing the enter key will te rminate the camera/terminal IP set-up and return y ou to the previous menu . Figure 9. The camer a/terminal IP t able Option #3 lets yo u enable/disable the Use IP for Camera command. When set to Enabled the PBe will search the incoming UDP and TCP [...]
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Pagina 22
ProBridge Ethernet User Manual 18 ins entered followed by the enter key . Changing the selection to on allows the PBe to monitor the incoming Ethernet packets. Note: Monitor mode should be turned off before up grading the PBe. In some cases whenever SW3 is used to se lect the Ethernet Device , monitor mode will automatically be turned on. Analyzer [...]
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Pagina 23
19 3. Set the DIP switches per the tables in DIP switch settings on page 20 to match the changes desired . 4. Reconnect the PBe to the DVR. 5. Reapply powe r to the PBe.[...]
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Pagina 24
ProBridge Ethernet User Manual 20 DIP swit ch settings This chapter deals in detail with the DIP switch settings. The PBe must be re initialized before any changes to the switch settings will be recognized. SW1 switches 1 to 4 Switches 1 to 4 on SW1 are for turning monitor mode on or off . T able 3. SW1 switches 1 to 4 - monitor mode SW1 Function 1[...]
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Pagina 25
21 SW1 switches 5 to 8 Switches 5 to 8 on SW1 are for associating a specific camera on the DVR to the PBe. T able 4. SW1 switches 5 to 8 - Camera number selection SW1 Camera number 5 6 7 8 1 UUUU 2 UUUD 3 UUDU 4 UUDD 5U D U U 6U D U D 7 UDDU 8U D D D 9 DUUU 10 D U U D 1 1 DUDU 12 D U D D 1 3 DDUU 1 4 DDUD 1 5 DDDU 1 6 DDDD[...]
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Pagina 26
ProBridge Ethernet User Manual 22 SW3 switches 1 to 8 The switch positi ons on SW3 are fo r selecting the Ethernet device type. These switches are reserved for technical support. Do not use. SW4 switches 7 and 8 Switches 7 and 8 on switch 4 con trol the communication p rotocol between the PBe at port 1 and th e DVR or PC. Normally this is set at RS[...]
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Pagina 27
23 Accessing the Webser ver The PBe has a built-in webpage fo r simple config uration changes and remote upgrade. T o access the webpage do the following: 1. Obtain the IP addresses for the PBe. The default address are: • IP Address: 3.1 12.55.79 • Subnet m ask: 255.255.25 4.0 • Gateway address: 3.1 12.54.1 2. Connect an Ethernet cable from t[...]
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Pagina 28
ProBridge Ethernet User Manual 24 Fi gure 10. The PBe home page Click on any of the hyperlink ed text to navig ate to that featu re’ s page.[...]
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Pagina 29
25 T roubleshooting Use the table below to solve some of the most common problems T able 7. Troubleshooting table Problem Pr obable cause Solution No re d LEd Fuse is b ad No Power Replac e fuse Check Power Supply No text on D VR tex t box DVR baud rat e incorrect Cable not connected on PBe por t #1 Change DVR ba ud rate to 57600 Check cable connec[...]
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Pagina 30
ProBridge Ethernet User Manual 26 T echnical specif ications PBe General Environmental Electrical Housing: Metal enclosure Dimens ions: 4 x 7 x 1.5 in. (100 x 175 x 38 mm) Weight: 5.2 oz. (161 g) Color : Black Operating t emperature: 0 to 40º C. Relative h umidit y: 10 to 80%. Storage : 10 to 95% AC po wer : Included external power supply Voltage [...]
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Pagina 31
27 Cable Specifications PBe to DVR F igure 11. 431 0-0034B cable Par t numb er : 4310-0034B Communication type: RS-232 Connector typ e: RJ45 Length : 5 ft . (1.52 m) Pin 1 Pin 1[...]
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Pagina 32
ProBridge Ethernet User Manual 28 PBe to P C F igure 12. 431 0-0061 ca ble Par t numb er : 4310-00061 Communication type: RS-232/N ull Modem Connector typ e: DB9-F , DB9-F Length : 6 ft . (1.82 m)[...]
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Pagina 33
29 PBe Ethernet cable F igure 13. 431 0-0040 PBe Ethernet Par t numb er : 4310-0040 Communication type: Ethernet Connector typ e: RJ45, RJ45 length: 6 ft . (1.83 m)[...]
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Pagina 34
ProBridge Ethernet User Manual 30 Contacting t echnical suppor t For assistance installing, op erating, maintaining, and troubleshooting th is product, re fe r to this document and any other documentation provided. If you still have questions, you may contact technical support during normal bu siness hours (Monday through Friday , excluding holid a[...]