Lucent Technologies 6.1 manuale d’uso

555- 661- 112 Comco de 10828 9489 Issue 1 Augus t 19 98 MERLIN LEGE ND ® Communications System Release 6.1 System Planning[...]

Copyright © 1998, L ucent Technol ogi esDocum ent 55 5-661 -110 All Ri ghts Re serve dComco de 108 289000 Printed in USAAugust 19 98 Notice Every ef fort was made to ensur e th at the info rm ation in thi s book wa s comple te and accura te at the ti m e of pri nt in g. Ho w ev er , i nforma ti on i s subject to c han ge. See App endix A, “C ust[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Contents Page iii Contents New Features and Enhanc ements xiii ■ Relea se 6.1 En hancement s (A ugust, 1998) xiii Prior Releases: Features and Enhancements xvii ■ Relea se 6.0 En hancem ents (Feb ruary, 1998) xvii ■ Release 5.0 En hancement s (Ju[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Contents Page iv 2 Control Unit Configurati on 2–1 ■ Planni ng Modu le Pl ac eme nt 2–2 ■ Record ing Syst em Oper ati ng Cond itions 2–7 ■ Numberi ng the Sy stem 2–13 3 Lines/Trunks 3–1 ■ Identify ing Line/T runk J acks 3–2 ■ Sele[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Contents Page v 6 Modifications 6–1 ■ Preparati on 6–2 ■ Adding to the Sys tem 6–2 7 Upgrading 7–1 ■ Upgradi ng to Relea se 6. 1 7–2 ■ Rele ase 6 .1 Fo rms 7–5 A Customer Support Information A–1 ■ Suppor t Telephone Number A–1[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Contents Page vi D T1/PRI Planner D–1 E DS1 Conn ectivity Orderin g E–1 F Unit Load Calcul ation F–1 ■ Unit Load Rules F–2 ■ Calcula ting Un it Load s F–2 ■ Unit Load Works heet F–3 G NI-1 BRI Review G–1 H NI-1 B RI Provi sioni ng H[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Figures Page vii Figures 0 1 Before You Begin 1–1 System Config uration f or Suppo rt of CTI Applica tions 1–7 1–2 Sample Floo r Plan 1–14 2 Control Unit Configuration 2–1 Sample Control Un it Diag ram 2–6 2–2 Extens ion Numbers for 2-Dig[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Figures Page vii i 5 Data Communications 5–1 Analog Voice an d Modem Data 5–8 5–2 Modem Dat a-Only 5–9 5–3 MLX Voice and Mo dem Data 5–10 5–4 MLX Voice an d ISDN Ter minal Adap ter Data 5–12 5–5 ISDN Term inal Adap ter Data-O nly 5–[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Tables Page ix Ta b l e s 0 1 Before You Begin 1–1 Envir onm ent al Requ ir em ents 1–2 1–2 Control Unit Spac e Requiremen ts 1–3 1–3 Employ ee Comm unicatio ns Surv ey: Desc riptio n of Questions 1– 12 2 Control Unit Configuration 2–1 Ap[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Tables Page x 5 Data Communications 5–1 Data St ation Confi guratio ns 5–14 5–2 Data For ms 5–19 5–3 Sys tem F o rms 5–20 5–4 Exten sion Ja ck Types 5–21 6 Modificatio ns 6–1 Require d Line/T runk and/or Extens ion Modul es 6–3 6–[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Page xi IMPORT ANT SAFETY IN STRUCTIONS 0 When i nstallin g telep hone e quipment, a lways fo llow ba sic sa fety prec autions to reduc e the risk of fire, e lectrical shock , and inju ry to per sons, inc ludin g: ■ Read and under sta nd all inst ru [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Page xii ■ The MERLIN LE GEND Co mmuni cations Syste m requi res a suppl ementary grou nd . ■ Do no t attach the pow er suppl y cord to buildi ng surfa ces. Do n ot allow anythi ng to res t on the powe r co rd. Do not loc ate this product where t h[...]

New Featur es and Enhancem ents Page xii i Relea se 6.1 Enha ncement s (August, 1998) MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 New Featu res and En hance ments Release 6.1 E nhanceme nts (August, 1998) 0 Releas e 6.1 in cludes all Re lease 6.0 functi onality , plus t he enha ncements listed b[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 New Featur es and Enhancem ents Page xiv Rele ase 6.1 En hancemen ts (Aug ust, 1998) Centralized V oice Messaging 0 One or more ME RLIN LEG END syst ems (Rel ease 6.1 o r later ) can s hare the voice messag ing sys tem (VMS ) of anot her ME RLIN LE GEN[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 New Featur es and Enhancem ents Page xv Rele ase 6.1 En hancemen ts (Aug ust, 1998) ■ Calling group overflow coverage. Calling gr oup over flow cov erage ca n be prov ided by a cent ralize d VMS, a non-l ocal calli ng group, a QCC queue, a DLC, or an[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 New Featur es and Enhancem ents Page xvi Rele ase 6.1 En hancemen ts (Aug ust, 1998) PRI Switch T ype T est 0 A new ma intena nce test, the PRI S witch T ype T est, has be en crea ted to al low Lucent T echnolog ies techni cians or auth orized dealers [...]

Prior Rele ases: Fea tures and Enhancem ents Page xvii Relea se 6.0 Enha ncement s (February , 1998) MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Prior Releases: Features and Enha ncemen ts Release 6.0 E nhanceme nts (February , 1 998) 0 Releas e 6.0 in cludes all Re lease 5.0 functi onality , pl[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Prior Rele ases: Fea tures and Enhancem ents Page xv iii Release 6.0 En hancemen ts (Februa ry, 1998) associa tes with rou tes, Facility Re striction Levels (FRL s), digit a bsorption, and dig it prepen ding. T his al lows ARS -like ro uting o f non-lo[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Prior Rele ases: Fea tures and Enhancem ents Page xix Release 6.0 En hancemen ts (Februa ry, 1998) ■ V oice Mail and Auto Attenda nt. Netwo rked system s sho uld ha ve th eir own l ocal voi ce mail a nd/or auto attendan t appli cation s as well as th[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Prior Rele ases: Fea tures and Enhancem ents Page xx Release 6.0 En hancemen ts (Februa ry, 1998) Prompt-Based Overf low 0 Syste m mana gers ca n activa te the Pro mpt-Bas ed Overfl ow option. This op tion allows callers wait ing in q ueue and lis teni[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Prior Rele ases: Fea tures and Enhancem ents Page xxi Release 6.0 En hancemen ts (Februa ry, 1998) Pause c annot be origi nated from a s ingle- line teleph one or a rem ote access us er . A multi line telep hone us er in the lo cal s ystem mus t enter [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Prior Rele ases: Fea tures and Enhancem ents Page xxii Release 5. 0 Enhancem ents (Ju ne, 1997) Release 5.0 E nhanceme nts (June, 1997) 0 Releas e 5.0 in cludes all Re lease 4.2 functi onality , plus t he enha ncements listed bel ow . Computer T elepho[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Prior Rele ases: Fea tures and Enhancem ents Page xx iii Release 5.0 En hancemen ts (June, 1997) Screen Pop 0 Screen p op oc curs wh en the calling number , called num ber , or other u ser-de fined identif ier (suc h as acc ount code that a v oice-res [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Prior Rele ases: Fea tures and Enhancem ents Page xxiv Release 5.0 En hancem ents (Ju ne, 1997) Ho tLine Feat ur e 0 The Re lease 5. 0 HotLi ne feat ure is de signe d for r etail sa les, ca talogu e sales , and other ty pes of bus inesses and organi za[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Prior Rele ases: Fea tures and Enhancem ents Page xxv Release 5. 0 Enhancem ents (Ju ne, 1997) Most Idle Hunt T ype 0 In ad dition to t he Circu lar (facto ry setting ) and Linear hu nt types suppo rted in earlier releas es, a thir d hun t type distr i[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Prior Rele ases: Fea tures and Enhancem ents Pag e xxvi Release 5.0 En hancemen ts (Ju ne, 1997) Enhanced Calls- in-Queue Alarm Thre sholds 0 Thre e Calls- in-Queue Alar m thresh olds ca n be se t to mor e clear ly indi cate the real-ti me status of th[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Prior Rele ases: Fea tures and Enhancem ents Page xx vii Release 4.2 En hancemen ts (Ju ne, 1997) Release 4.2 E nhanceme nts (June, 1997) 0 Releas e 4.2 in cludes all Re lease 4.1 functi onality , plus t he enha ncements listed below . There a re no ha[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Prior Rele ases: Fea tures and Enhancem ents Page xx viii Releas e 4.2 Enhan cements (June, 1997) Improvements to St ation Message Det ail Recording (SMDR) and Suppor t for MERLIN LEGEND Reporter Application 0 The S MDR featu re is en hanced to p rovid[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Prior Rele ases: Fea tures and Enhancem ents Page xxix Release 4.2 En hancem ents (Ju ne, 1997) MERLIN LEGEND Reporter 0 MERLIN LE GEN D Reporter provid es basi c call accoun ting syst em rep orts for all incomi ng ca lls to A uto Log in or Au to Logou[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Prior Rele ases: Fea tures and Enhancem ents Page xxx Release 4. 1 Enhancem ents (Ju ne, 199 7) Release 4.1 E nhanceme nts (June, 19 97) 0 Releas e 4.1 in cludes all Re lease 4.0 functi onality , plus t he enha ncements listed below . There a re no har[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Prior Rele ases: Fea tures and Enhancem ents Pag e xxxi Release 4.1 En hancemen ts (Ju ne, 1997) Forward on Busy 0 Beginn ing with Re lease 4.1, the F orward, Follow Me, a nd Remo te Call Forward feature s are en hanced to remove t he requir ement tha [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Prior Rele ases: Fea tures and Enhancem ents Page xx xii Release 4.0 En hancem ents (Ma rch, 1996) Release 4.0 E nhanceme nts (March, 1996) 0 Releas e 4.0 in cludes all Re lease 3.1 functi onality , plus t he enha ncements listed bel ow . Support for U[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Prior Rele ases: Fea tures and Enhancem ents Page xx xiii Releas e 4.0 Enhan cemen ts (March , 1996) Support for 2B Dat a Applications 0 A Lucen t T echn ologi es-certi fied group and desktop video appl ication c an use two B-ch annels to make video/da[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Prior Rele ases: Fea tures and Enhancem ents Page xxx iv Release 4. 0 Enhan cements (March , 1996) Ti m e - B a s e d O p t i o n f o r Overflow on Calli ng Group 0 Releas e 4.0 ha s adde d a time limit fo r calls in queue in ad dition to the pre vious[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Prior Rele ases: Fea tures and Enhancem ents Page xx xv Release 3.1 En hancemen ts (Ma rch, 1996) Release 3.1 E nhanceme nts (March, 1996) 0 Releas e 3.1 in cludes all Re lease 3.0 functi onality , plus t he enha ncements listed bel ow . Call Restri ct[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Prior Rele ases: Fea tures and Enhancem ents Page xxx vi Release 3. 1 Enhan cements (March , 1996) Default Pool Di al-Out Code Restricti on for All Extensions 0 The defa ult sett ing for the pool dial- out co de restri ction (Hy brid/P BX mode o nly) i[...]

About This Book Page xx xvii Intended Aud ience MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 About This Book The MERLI N LEGEND ® Communi cations System is an adv ance d digital switch ing s ystem tha t integ rates v oice a nd data co mmuni catio ns feat ures. V oice featu res inclu de tradit io[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 About This Book Page xx xviii How to Use This Book Since this boo k assum es that yo u are familiar wi th the sy stem, deta iled inform ation abou t equip ment, fe atures, and program ming a re not in clude d. Refer to the followin g docu mentati on fo[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 About This Book Page xxx ix Terms and Conventio ns Use d T erms and C onventions Used 0 The term s des cribed here are used in prefere nce to other , equally ac ceptabl e ter ms for de scr ibing co mm unicat ions sy stems . Lines, T runks, and Facili t[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 About This Book Page xl Terms and Conv entions Used T ypogr aphical Conventions 0 Certain type fo nts and st yles ac t as visu al cu es to help y ou rapi dly un derstand the inform ation pr esented: Product Safet y Advisories 0 Through out thes e docum[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 About This Book Page xli Security Security 0 Certain features of the system can be protecte d by pass words t o preven t unauthor ized us ers from abusing t he syste m. Y ou shou ld as sign pas swords wherev er you can and limi t knowled ge of suc h pa[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 About This Book Page xli i Related Docu ments Related Document s 0 The docum ents li sted belo w are part o f the MERLIN LE GEND docu mentati on set. Within the co ntinental United States, th ese c an be ord ered fro m the Lu cent T ec hnolo gies Cus t[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 About This Book Page xliii How to Comment on Th is Book How to Comment on This Book 0 We welcome your co mments, both pos itive an d negat ive. Ple ase use t he feedbac k form on th e next p age to let us know ho w we c an conti nue to s erve you. If t[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 About This Book Page xliv How to Comment o n This Book[...]

Before You Be gin Page 1- 1 Reviewi ng Syst em Compon ents 1 MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 1 1 Before Y ou Begin Y ou shou ld perform seve ral ta sks bef ore you begin f illing o ut the plan ning fo rms for the sys tem: 1. Review the sy st em ’s hard ware, featu res, and operatio[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Before You Be gin Page 1- 2 Confirm ing the Lo cation of the Control Unit 1 Confirmi ng the Loca tion of the Control Unit 1 Before install ation, a r oom, clo set, or o ther area mu st be d esignate d where the system contr ol un it c an be m ount ed o[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Before You Be gin Page 1- 3 Confirm ing the Lo cation of the Control Unit 1 Do no t expose the cont rol unit to moist ure, corr osive gas es, dust, chemi cals, s pray paint, or si milar m aterial . Do no t place an ythin g on top of the car riers. Do n[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Before You Be gin Page 1- 4 Confirm ing the Lo cation of the Control Unit 1 Grounding Requirement s 1 Prope r ground ing of the instal lation s ite is e ssent ial for cor rect an d safe functio ning o f the sys tem. Gro undin g protect s the syste m ag[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Before You Be gin Page 1- 5 Confirm ing the Lo cation of the Control Unit 1 Electric al Noise/Radio- Frequency Inter ference 1 In most cases, e lectrica l noise i s intro duced to t he syste m through lines/tr unks o r tele phone cab les. Howev er , el[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Before You Be gin Page 1- 6 Requiremen ts for Su pporting C TI Applic ations 1 Requireme nts for Supporting CTI Applications 1 If yo ur site wil l take ad vantag e of the Compute r T el ephon y Integra tion (C TI) capabi lities o f the ME RLIN LEG END [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Before You Be gin Page 1- 7 Requiremen ts for Su pporting C TI Applic ations 1 4. Stateme nt of Work (SO W) ■ Defin es all d uties per formed b y the OE M Outso urce Pa rtner . ■ Defin es cust omer expect ations. ■ Defin es c ustome r re spons ib[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Before You Be gin Page 1- 8 Requiremen ts for Su pporting C TI Applic ations 1 For t his conf iguratio n you must hav e the follo wing eq uipmen t and so ftware: ■ An Intel i386, Intel i486 , or Pent ium Cla ss com puter with at lea st 16 m egabytes [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Before You Be gin Page 1- 9 Requiremen ts for Su pporting C TI Applic ations 1 ■ For a Net W are 3.12 insta llation, ens ure that N WSNUT .NLM, V ersion 4.1 1 or lat er , and TUI.NLM , V ersion 1.04 or l ater , is obtained from Nov ell and instal led[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Before You Be gin Page 1-10 Obtainin g Tele phone Compan y Informat ion 1 Obtaining T elephone Company Inform ation 1 T o f ill ou t many of t he form s, especi ally for ms inv olving i ncoming lines/tr unks, y ou need to o btain i nformati on from th [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Before You Be gin Page 1-11 Obtainin g User I nformation 1 Obtaining User Information 1 The fea tures an d calli ng priv ileges you assi gn to each emplo yee ’s teleph one ensur e that empl oyees ge t the most benefit from the s ystem. If you w ere n[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Before You Be gin Page 1-12 Obtainin g User I nformation 1 T able 1–3. Emplo yee Communications Surv ey: Description of Questions Required Information Description 1. T ypes of lines/tr unks (outs ide lines ) used Indicates to ll-calli ng habits . In [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Before You Be gin Page 1-13 Obtainin g a Flo or Plan 1 Obtaining a Floor Plan 1 Y ou may want to use a floor p lan to mak e plan ning mor e manag eable and to ensur e that the correct telephone equi pment is assig ned to each emplo yee. If the custom e[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Before You Be gin Page 1-14 Obtainin g a Flo or Plan 1 Figure 1–2. Sample Fl oor Plan PLANT MANAGER'S OFFICE PRESIDENT'S OFFICE PRESIDENT'S SECRET AR Y VICE PRESIDENT'S SECRET AR Y VICE PRESIDENT'S OFFICE SALES DEP ARTMENT DR[...]

Control Un it Confi guratio n Page 2- 1 2 MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 2 2 Control Unit Configuration After yo u have completed the pr eplan ning task s desc ribed in Chapter 1 , “Be fore Y ou Begin” , you can plan t he contr ol unit c onfigurat ion. P lanning th e contro l un[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2- 2 Pla nnin g Modu le P l acem ent 2 Planning Mo dule Placement 2 In ad dition to t he proce ssor m odule and power sup ply modu le, the system suppor ts sever al typ es of lin e/trunk a nd ext ension m odules. De c[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2- 3 Pla nnin g Modu le P l acem ent 2 Capacity for Extensio ns 2 Extens ion cap acity is the nu mber of e xtension s that can be conne cted to the cont rol unit. In most c ases, the n umber of physic al jack s on the[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2- 4 Pla nnin g Modu le P l acem ent 2 5. T o d etermine the num ber of ex tensions assig ned for ea ch mo dule type , multipl y the value in the Ph ysical J acks by Module Type column by the value in the Ex tensions [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2- 5 Pla nnin g Modu le P l acem ent 2 1. On the Control Unit Diagr am of Form 1 ( page 2) , record t he typ e of modul e to be i nst alled in each slot by wr i tin g the m odul e name (for exam ple, 008 ML X ) on the[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2- 6 Pla nnin g Modu le P l acem ent 2 2. For eac h line/tr unk and e xtensio n jack of each module , writ e the type o f jack ( X = extension; a nd L/ T = lin e/trunk) an d the ass ociated l ogical ID, keepin g in m [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2- 7 Recordi ng System Operatin g Condi tions 2 Recording System Operating Conditions 2 This sect ion conta ins ins truct ions for recor ding th e followi ng syste m oper ating con dition s: ■ Program ming e quipmen[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2- 8 Recordi ng System Operatin g Condi tions 2 2. Do one of the fol lowing: ■ If yo u checked Syst em Progr amming C onsol e, proce ed to Step 3 . ■ If you c hecked PC with SP M Softwar e, skip to the next sectio[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2- 9 Recordi ng System Operatin g Condi tions 2 Language Select ion 2 In Relea se 1.1 and lat er versi ons of the sys tem, langua ge-spec ific operati on is avail able in E nglish, French , and Span ish. Th e langu ag[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-10 Recordi ng System Operatin g Condi tions 2 Auto matic Maint enanc e Busy 2 The fact ory se tting for Autom atic Mai ntenan ce Busy is Disable, wh ich means that faulty lines/tr unks ar e not autom aticall y put i[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-11 Recordi ng System Operatin g Condi tions 2 Backup 2 Backup makes a copy of the c ustom ized system data on a tr anslat ion m emor y card. A backu p is made after eac h syste m upgrad e, serv ice te chnici an visi[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-12 Recordi ng System Operatin g Condi tions 2 Second Dial T one T i mer 2 In some insta nces, aft er diali ng a star code the CO res ponds with a second dial tone as a prompt to enter addition al digit s. Once a sta[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-13 Numbering the Sys t em 2 Numbering the System 2 This s ecti on de scrib es the assi gnmen t of n umber s to e x tens ions. NOT E: NOT E: NOT E: Assign ing nu mbers to calling grou ps, pagin g grou ps, park zones,[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-14 Numbering the Sys t em 2 Identifying Extension Jac ks 2 Ident ifying ex tension jack s cons ists of th e followi ng tas ks: ■ Determi ning w hich ext ensio n jack t ypes ar e availa ble ac cordin g to the types[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-15 Numbering the Sys t em 2 T able 2–1. Appli cation P orts * No long er orderable . † When usin g the 008 MLX or 4 08 GS/LS-M LX module for data or video, y ou must u se V ersion 28 of the modul e. ** ISDN term[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-16 Numbering the Sys t em 2 Planning Form Instructions 2 Refer to the compl eted Co ntrol Unit Di agram (Fo rm 1) and T able 2–1 above to mark the ext ens io n jack typ es on Fo rm 2a: 1. For eac h extens ion mo d[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-17 Numbering the Sys t em 2 T ab le 2–2 li sts the m odules th at supp ly TTRs to the MERL IN LEGEND Comm unicatio ns Sys tem. T able 2–2. Modules with T ouch- T one R eceiver s A voi ce messagi ng syst em (VMS [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-18 Numbering the Sys t em 2 T ab le 2–4 es timates th e total number o f TTRs require d in the s ystem, b ased o n call vol ume an d whethe r the syst em use s accou nt codes . The cal l volum e per hour i n this [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-19 Numbering the Sys t em 2 T able 2–5. TTRs Required for Primary Delay Announcement Devices T ab le 2–6 sh ows the TTRs required fo r secon dary de lay an nounceme nt dev ices when us ing the Prompt- Based Ov e[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-20 Numbering the Sys t em 2 T o c alcula te the to tal number of TT Rs that are requir ed by the system , do the followi ng: 1. If the system has a VM S, use T a ble 2–3 to find the nu mber of TTRs requi red by th[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-21 Numbering the Sys t em 2 Jack for Pri mary Operator Posi tion 2 The fac tory setti ng for the primar y opera tor posi tion is the lowest extensi on jack on the fi rst MLX or analo g mult iline telephone modul e. [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-22 Numbering the Sys t em 2 7. T o i ndicate the prima ry DLC op erator p osition: ■ Locate th e first exten sion jac k showing a jack type of D (di gital) or A (anal og) and writ e DLC b esid e the prep rinted l [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-23 Numbering the Sys t em 2 1. On the Control Un it Diag ram on For m 1, de termine which extens ion jac ks can be used as o perator position s by ci rcling the first a nd fifth extension jacks o n digital or analo [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-24 Numbering the Sys t em 2 Extension Jac k Pairs for Analog T elephones 2 Use thes e instr uctions only if the syst em has ana log mu ltiline teleph ones. Other wise, skip to t he nex t section , “Ja cks for M LX[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-25 Numbering the Sys t em 2 Jacks for M LX T elephones 2 Use thes e instruc tions only if th e syste m has n on-operator MLX tel ephones, I SDN termin al ada pters (su ch as the Ascend Pipelin e 25PX or 50) used to [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-26 Numbering the Sys t em 2 In Relea se 5.0 and later , if yo u want Compu ter Tel ephony In tegration (CTI) capabi lity, you mus t assign an MLX jack (po rt) as the CTI l ink. In Relea se 5.0 and later, the CTI lin[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-27 Numbering the Sys t em 2 c. If a digital data or video stati on will be co nnected t o the j ack, an d the equipme nt sup ports 2B Dat a (su ch as a vi deocon ferenci ng syst em using a BRI inter face or a v .35 [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-28 Numbering the Sys t em 2 Assi gn analog extensi on jacks for all remain ing non -operat or analo g multi line tele phones in the s ystem. Planning Form Instructions 2 On F orm 2a, ma rk the ex tension assign ment[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-29 Numbering the Sys t em 2 T o r eceiv e ANI or Ca ller ID (i f availab le) info rmation for inco ming aler ting ca lls , calls m ust: ■ Arrive on an SA button or be tran sfer red by an unmon itored D LC or a QCC[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-30 Numbering the Sys t em 2 Jacks for T ip/Ring Equipment a nd Applicatio ns 2 Use thes e instruc tions onl y if the s ystem i ncludes 012 T/R, 016 T/R, o r 008 OPT modu les. Oth erwis e, skip to the n ext sec tion,[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-31 Numbering the Sys t em 2 T able 2–8. Applic ation Ports NOTES: 1. Ol der versions of the 012 T /R modu le, (apparat us co des 517C13– 517F 13) if one o r more app lica tions ar e used, on ly four tip/ring dev[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-32 Numbering the Sys t em 2 Planning Form Instructions 2 On For m 2a, ma rk the exte nsion jack as signmen ts on the 0 12 T/R, 01 6 T/R, MERLIN LE GEND Ma il, and 008 OPT modul es: 1. In the J ack T ype colu mn, mak[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-33 Numbering the Sys t em 2 Labels 2 This sectio n con tains in stru ctions to ass ociate alphanume ric l abels with ex tension number s so that bo th the name of the c aller and the ex tension number ap pear on dis[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-34 Numbering the Sys t em 2 For deta iled i nformati on about the number ing pla ns (inclu ding con sideratio ns, constrai nts, a nd featu re inter actions that may a ffect sele ction ), see the Feature Refe renc e.[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-35 Numbering the Sys t em 2 Figure 2–3 . Extension Numbe rs for 3-Dig it Numbering Pl an Figure 2–4 . Extension Numbe rs for Set Up Space Numbering Pla n 0 Operator Console (not flexible) 0 1 Extensions 100 − [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Control Un it Confi guratio n Page 2-36 Numbering the Sys t em 2 Planning Form Instructions 2 Use Figu re 2–2 thr ough Fi gure 2–4 as you record extens io n numbe r inf ormati on : 1. On For m 2a and 2b, if thi s switc h is par t of a pri vate netw[...]

Lines/Trun ks Page 3- 1 3 MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 3 3 Lines/T runks Plann ing for lin es/ tr unks cons ists of th e foll owing tasks : 1. Identifying Line/T runk Jacks. Use the placeme nt of mo dules in the contr ol unit ( see the Con trol Uni t Diagram on Fo rm 1) as a guide[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3- 2 Identif ying Lin e/Trunk Ja cks 3 Identifying Line/T runk Jacks 3 Ident ifying line /trunk j acks cons ists of the follow ing task s: 1. Determi ning whic h line/tr unk jac k types are avail able accor ding to the types of mo du[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3- 3 Identif ying Lin e/Trunk Ja cks 3 T able 3–1. Line/T r unk Jack T ypes NOTES: 1. Y ou cannot mix T1 and Pri mary Rat e Interfac e (PRI) s ervice on the sa me 100D mod ule. A ny of the fo llowi ng A T&T Swit ched Networ k ([...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3- 4 Identif ying Lin e/Trunk Ja cks 3 3. The ME RLIN LEG END Communi catio ns Sys tem does n ot sup port time d switch hook flash with NI-1 B RI lines . Press ing the Rec all butto n on a MERLIN LE GEND tel ephone will be i gnored. [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3- 5 Identif ying Lin e/Trunk Ja cks 3 Planning Form Instructions 3 Refer to the compl eted Contr ol Unit Diagr am on Fo rm 1 to ma rk line/trun k jack types on Fo rm 2c: 1. For eac h module w ith li ne/trunk jacks noted in th e Cont[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3- 6 Identif ying Lin e/Trunk Ja cks 3 Incoming Line/T runk T ype 3 Use the procedure in thi s section t o matc h incomi ng trunk s to the c ontinuo us sequen ce of lin e/trunk jac ks on the c ontrol un it, beg inning wi th the first[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3- 7 Identif ying Lin e/Trunk Ja cks 3 2. If the jack ty pe shown i n the Jac k T ype column i s GS/LS , then wri te either GS or LS to indica te the lin e/trunk ty pe in the Incoming Line/Trunk T ype colum n. For a T1 or NI -1 BRI t[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3- 8 Identif ying Lin e/Trunk Ja cks 3 Figure 3–1 . Partially Co mpleted System F orm 2c Module T ype and Slot No . Log. ID Jack T ype (LS, GS , DID , T ie , etc.) Label T runk No . P ool Dial- Out Code†‡ T elephone Number or E[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3- 9 Identif ying Lin e/Trunk Ja cks 3 Jacks for Auxi liary Equipment 3 Use these instructi ons only if the system has auxili ary equip ment: Mus ic On Hold, MERLIN Id entifi er , a louds peake r paging system , or a Mai ntenance Ala[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-10 Identif ying Lin e/Trunk Ja cks 3 Function Informati on 3 If the system has a V oice Messagi ng Syst em (suc h as M essagin g 2000 ), you c an use th e Fun ction c olumn to indic ate wh ich se rvice is a vailabl e for th ose j a[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-11 Select ing Line/T runk Opti ons 3 Selecting Line/T runk Options 3 Y ou can sel ect the fo llowin g options for the i ncoming trunks connecte d to the system: ■ Loop -Start R eliable D isconne ct ■ Outmod e Sign aling ■ T o[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-12 Select ing Line/T runk Opti ons 3 Loop-Start Rel iable Di sconnect 3 Disco nnect si gnals on incomin g calls on loo p-start tr unks are c lassi fied as on e of the fo llowing: ■ Reliable. A discon nect sig nal is s ent to the [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-13 Select ing Line/T runk Opti ons 3 Outmode Signaling 3 The s ystem is fa ctor y-set to generate touch-to ne signal s when us ers dial outsid e calls. Id entify an y rotar y-dial tr unks that are connec ted to t he system s o that[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-14 Select ing Line/T runk Opti ons 3 Hold Disconne ct Interval 3 This option all ows you to s et the number of milli seconds (ms) befor e the line/t runk is relea sed wh en a call er on hol d hang s up and a bandons the cal l. Loca[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-15 Select ing Line/T runk Opti ons 3 QCC Operator to Recei ve Calls (Hybrid/PBX Mode Only) 3 Use thes e inst ructions on ly if th e system has one o r more QCCs . Otherwi se, skip to “R emote Ac cess.” Assi gning the QCC ope ra[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-16 Select ing Line/T runk Opti ons 3 QCC Queue Priority Le vel (Hybrid/PBX Mode Only) 3 The QCC que ue prior ity deter mines the o rder in wh ich calls on each lin e/trunk a re sent to QCC ope rator po sitions. Y ou se t the prio r[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-17 Select ing Line/T runk Opti ons 3 Planning Form Instructions 3 1. Use the follo wing gui delines to dete rmine w hich trunks to group into pools : ■ Each po ol should c ontain trunks of the same type ( basic, WA TS, FX, or tie[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-18 Select ing Line/T runk Opti ons 3 Remote Access 3 ! SecurityAl ert: The Rem ote A ccess fea ture of your system , if you choo se to us e it, permits off-pre mises c allers to access the syste m from a remote tele phone by using [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-19 Select ing Line/T runk Opti ons 3 For deta iled i nformati on abou t these opt ions, see the Feature Re ference . Y ou may want to assig n remote a ccess to o nly a few trunks and increas e the number later i f more ar e neede d[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-20 Select ing Line/T runk Opti ons 3 3. Under the Au tomati c Callback heading at the top of Form 3a, check one of the fo llowing: ■ If you d o not wan t remote cal lers to us e the Autom atic Cal lback feat ure, check D isabl e [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-21 Select ing Line/T runk Opti ons 3 6. Remote ac cess sho uld not be assigne d to DID t runks and p rivate network tande m trunks that are used for inco ming cust omer c alls. Howe ver , for all trun ks to wh ich you are a ssigni [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-22 Select ing Line/T runk Opti ons 3 c. Under the Disallowe d List A ccess headi ng, che ck the box if you plan to as sign di sallowed list s. NOTE : Inst ruction s for fil ling in the ARS Res tricti on Level and Disall owed Lis t [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-23 Select ing Line/T runk Opti ons 3 DS1 Connectiv ity (100D Modul e) 3 Use thes e instru ctions only if the syst em has a 1 00D mod ule. Othe rwise, s kip to “Tie T runks.” Digital Signal 1 (DS1 ) connec tivity invo lves the t[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-24 Select ing Line/T runk Opti ons 3 Planning Form Instructions 3 On F orm 2c, Sy stem Nu mbering: Line/Trunk Jacks: 1. For al l tru n ks lis ted as “PRI ” in th e Jack T y pe col umn: NOTE: Y ou cannot u se Channel 24 for s er[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-25 Select ing Line/T runk Opti ons 3 Planning Form Instructions 3 On For m 3b (pag e 1), I ncoming Trunks: DS1 Co nnect ivity ( 100D Mo dule), fo r each 100D modu le in the syst em: 1. In the Mo dule S lot No. sp ace, writ e the nu[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-26 Select ing Line/T runk Opti ons 3 T able 3–3. Line Compensation Setting s * Based on 2 2-gaug e cable. 8. If the sy stem include s both 800 NI-BRI and 100D mo dules, c lock syn chro- nizati on planni ng should be co mplete d a[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-27 Select ing Line/T runk Opti ons 3 10. Under th e Sourc e subhead ing i n each box, do one of the fol lowing : ■ T o r etain the factor y setti ng, chec k Loop (that is , the sys tem uses the clo ck of the far-end conne ction).[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-28 Select ing Line/T runk Opti ons 3 T1 Switched 56 – Net work 3 Use thes e instru ctions only if channe ls on a 1 00D modu le are to be progr ammed as T1 Sw itched 56 chann els. The instruct ions prov ided in the “T1 Serv ice?[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-29 Select ing Line/T runk Opti ons 3 3. Selec t both th e Incomin g and O utgoing S ignalin g T ype. ■ Select either Wi nk, Auto, o r Delay . The fact ory settin g is Win k. The Inc oming Si gnalin g T y pe selec ted will de term[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-30 Select ing Line/T runk Opti ons 3 PRI Service 3 Use thes e instruc tions onl y if the type of servi ce on a 100 D module i s PRI. Other wise, skip to t he nex t sec tion, “Tie T runks.” NOT E: NOT E: NOT E: For priv ate PR I[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-31 Select ing Line/T runk Opti ons 3 Module Inform ation 3 Use the pr ocedure i n this se ction to fill in module inf ormat ion on page s 1 and 2 of Form 3 b, Inc oming Trunks: DS1 Connecti vity ( 100D Mod ule). Then proceed to the[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-32 Select ing Line/T runk Opti ons 3 7. Under th e Line Compensa tion he ading: a. Fill in the app roxima te distanc e (numb er of cab le feet ) between t he 100D mod ule and its C SU or othe r far-e nd co nnection in the spa ce be[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-33 Select ing Line/T runk Opti ons 3 9. If assi gning backup s ynchroni zatio n: a. In the bo x that d escribes the 10 0D module p roviding s econdar y synchr oniza tion, che ck Sec ondary . b. In the box that d escri bes the 10 0D[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-34 Select ing Line/T runk Opti ons 3 Planning Form Instructions 3 1. T o a ssign B -chann els to groups, determin e whic h channel s to gro up toget her and th en record each gro up on Form 3b (p age 3), un der the B-Chan nel Group[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-35 Select ing Line/T runk Opti ons 3 d. If the group has inco ming ser vices as signe d, do one of the fo llowing: ■ If the routi ng will be Dial Pl an Routing (Hyb rid/PBX m ode only) , check Di al Plan Ro uting. ■ If the rout[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-36 Select ing Line/T runk Opti ons 3 c. In the T otal Digit s in Dialed Number cell, writ e the tot al num ber of digits ( 0 − 14) expe cted in th e dialed number ; 0 is a wildcar d, that is, match an y numbe r . (Contact the ser[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-37 Select ing Line/T runk Opti ons 3 b. In the Cal l T ype cell, ind icate the type(s) o f calls that will be associa ted with the pat tern by d oing one of the followin g: ■ If a ll outgoi ng call s will be v oice c alls (fo r e[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-38 Select ing Line/T runk Opti ons 3 9. If avai lable, as sign a te st tel ephone number th at is use d for mai ntenance by the s ervice p rovider. For each 100D mo dule wi th a PRI s ervice ty pe, write th e test te lephone num be[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-39 Select ing Line/T runk Opti ons 3 T ie T runks 3 Use thes e instr uctions only if the syst em has tie trunks , includ ing ti e trunks emulate d thro ugh a DS1 c onnectio n. Oth erwise, skip to t he nex t sectio n, “DID T runks[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-40 Select ing Line/T runk Opti ons 3 NOTES: 1. Check th e same s ignaling type used by t he syste m to whic h you are co nnecting. For in comin g-only or two-way t ie tru nks, the incoming t ype mu st be t he same a s the outgo ing[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-41 Select ing Line/T runk Opti ons 3 ■ If the tie trunks are con nected di rectly to a system tha t uses ty pe 5 signal ing a nd is locate d near this sy stem , check 5. NOTE : When conn ecting a ME RLIN LEGEND sw itch to a DE FI[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-42 Select ing Line/T runk Opti ons 3 DID T runks (Hybrid/PBX Mode Only) 3 Use thes e inst ructions on ly if Dir ect Inward Di al (DID) trunks are c onnected to the syste m. Other wise, skip to the nex t sectio n, “NI-1 B RI Conne[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-43 Select ing Line/T runk Opti ons 3 Planning Form Instructions 3 1. On For m 3d, under the T ype headi ng, do one of the followin g: ■ T o k eep th e factory s etting , check the Wink-S tart box . ■ T o c hange the type, che c[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-44 Select ing Line/T runk Opti ons 3 7. Select the dis connec t time for each DID trunk by doing one of the followin g under t he Disco nnect T ime headin g: ■ T o k eep the fa ctory s etting, c heck 500 ms. ■ T o c hange the d[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-45 Select ing Line/T runk Opti ons 3 MLH ser vice m ay be con figured in eith er a lin ear or ci rcular pa ttern. Cur rent test ing of the M ERLIN L EGEND system with the CO swit ches su pports l inear hunting on a Lu cent T echnol[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-46 Select ing Line/T runk Opti ons 3 Refer to the NI-1 B RI Planner form fo r the info rmation need ed to c omplete th e next se ctio ns. 4. Indica te the S ervice Con figur ation of the Cent ral Office sw itch: ■ If confi gured [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-47 Select ing Line/T runk Opti ons 3 The pr imary , seco ndary an d tert iary cloc k so urces, all th ree of whi ch sh ould be progr ammed if p ossibl e, shou ld be set in the follow ing order: 1. The l oop cloc k sourc es on BR I [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-48 Select ing Line/T runk Opti ons 3 Ti m e r s 3 T imers en sure that the sy stem takes the appropria te corr ective a ction when the expec ted resp onse is not recei ved fro m the ne twork duri ng normal operati on. ! CAUTION: ! [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-49 Select ing Line/T runk Opti ons 3 Compensating for Sl ow Dial T one (International ) 3 If this system is being insta lled outsid e of the US , probl ems can arise b ecause o f slow di al tone fr om lo cal telep hone c ompanies d[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-50 Assignin g Line s/Trunk s 3 Assigning Lines/T runks 3 This sect ion conta ins ins truct ions for assign ing li nes/trun ks to tel ephone s and Direct- Line Co nsoles. NOT E: NOT E: NOT E: T o as sign lines/trun ks to data-onl y [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-51 Assignin g Line s/Trunk s 3 3. For any adjuncts connec ted to a n MLX t elephone u sing an MFM, f ill in the followi ng use r infor mation from Form 2b, Sys tem Num bering: D igital Adjunc ts, on For ms 4e and 5c in the Connec t[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-52 Assignin g Telepho ne Butto ns 3 Assigning T elephone Buttons 3 This sect ion conta ins ins truct ions for assign ing bu ttons to: ■ T el ephone s in H ybrid/PBX mode ■ T el ephone s in Key and Behi nd Swit ch mode ■ DLC s[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-53 Assignin g Telepho ne Butto ns 3 Figure 3–2 . Factory- Set Assignment, MLX T elephones (Hybrid/PBX Mo de) Althoug h equi pment suc h as singl e-line telepho nes, anal og mode ms, and fa x machin es do not have b uttons , the s[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-54 Assignin g Telepho ne Butto ns 3 Figure 3–3 . Factory-Set A ssignment, Anal og Multiline T elephones (Hybrid/PBX Mo de) 24 23 22 21 19 20 18 17 16 14 15 13 12 11 22 BUTTON 34 BUTTON 5 BUTTON 10 BUTTON SA Ring SA V oice SA Orig[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-55 Assignin g Telepho ne Butto ns 3 Guidelines for Button Assignment s 3 Use the following guidelin es for as signin g button s to telep hones or to adjunc ts connec ted to an M LX tel ephone. NOT E: NOT E: NOT E: When ass igning b[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-56 Assignin g Telepho ne Butto ns 3 For si ngle-li ne telepho nes, a nalog mode ms, fa x machi nes, or a ny other device connec ted to an 0 12 T/R, 016 T/R, o r 008 OPT module : ■ The settin gs for SA buttons can be cha nged (see[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-57 Assignin g Telepho ne Butto ns 3 T elephones in Key and Behind Switch Mode 3 The l ine buttons you ass ign to the telep hones, or to the a djuncts conne cted through an MLX telephon e using a n MFM, are the f ollowing: ■ Inter[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-58 Assignin g Telepho ne Butto ns 3 Figure 3–4 . Factory- Set Assignment, MLX T elephones (Key and Behind Switch Modes) 27 26 25 24 23 22 21 20 19 18 17 16 15 28 Icom V oice Icom Ring 10 9 8 7 14 13 12 11 6 5 4 3 2 1 Behind Switc[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-59 Assignin g Telepho ne Butto ns 3 Figure 3–5 . Factory-Set A ssignment, Anal og Multiline T elephones (Key and Behi nd Switch Modes) Althoug h equi pment suc h as singl e-line telepho nes, anal og mode ms, and fa x machin es do[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-60 Assignin g Telepho ne Butto ns 3 Guidelines for Button Assignment s 3 This sect ion conta ins g uideli nes for assigni ng butt ons in Key or Behin d Swit ch mode. Key Mode 3 Use the following guidelin es to a ssign butto ns for [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-61 Assignin g Telepho ne Butto ns 3 Behind Switch Mode 3 Use the following guidelin es to a ssign butto ns for a system i n Beh ind Switc h mode. NOT E: NOT E: NOT E: For adjunc ts conn ected us ing an MFM, you should cha nge the B[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-62 Assignin g Telepho ne Butto ns 3 Direct-L ine Consoles 3 Use thes e instruc tions onl y if the syst em has one or mor e DLCs. Ot herwise, proce ed to Chapte r 4, “F eatures ,” to recor d feature assign ments o n the fo rms f[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-63 Assignin g Telepho ne Butto ns 3 Figur e 3–7 . Ana log D irec t-Li ne Con sole NOT E: NOT E: NOT E: If the system has m ore than 29 lin es, Alarm, Night S ervice, a nd Send/Remov e Mess age are r eplaced with line s 30, 3 1, a[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Lines/Trun ks Page 3-64 Assignin g Telepho ne Butto ns 3 If the system include s a lo udspe aker pag ing sy stem , consid er assi gning a programm ed Lou dspeak er Paging button t o DLC pos itions for one- touch acces s to the pa ging eq uipme nt. If t[...]

Feat ur es Page 4- 1 4 MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 4 4 Features The s ystem offers ma ny option al featu res. This cha pter cont ains instruc tions for assigni ng featu res in the fo llowi ng categori es: ■ T elephone and Extens ion Features. Individual telephone s, co nsole s,[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4- 2 Telephone and Exten sion F eatures 4 T elephone and Extension Features 4 This sect ion conta ins ins truct ions for assign ing s ome option al featu res to extens ions. These featu res may be used b y both system operator s and gen[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4- 3 Telephone and Exten sion F eatures 4 Forms Needed 4 ■ Form 2a, Sys tem Number ing: E xtensio n Jacks ■ Form 4b, An alog M ultil ine T e lephon e ■ Form 4d, MLX T elephone ■ Form 4e, MFM Adjunct: MLX T elephone ■ Form 4f, [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4- 4 Telephone and Exten sion F eatures 4 Queued Call Console (Hybrid/PBX Mode Only) 4 Use thes e instr uctions if the system includes one or m ore QCCs . Other wise, sk ip to the ne xt secti on, “Poo l Dial-Out Code Res triction (Hyb[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4- 5 Telephone and Exten sion F eatures 4 Calling Restric tions 4 This sect ion conta ins ins truct ions to r estric t selec ted ext ensio ns from making outsi de ca lls — for examp le, for tel ephon es in a r eception area and to con[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4- 6 Telephone and Exten sion F eatures 4 Forced Account Code Entry 4 This section c ontains i nstruc tions for sett ing up the syst em to associ ate calls with corres pondin g accoun ts, clients , or p rojects fo r billi ng and ac coun[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4- 7 Telephone and Exten sion F eatures 4 Remote Call Forward ing 4 This sect ion conta ins ins truction s to al low user s to for ward cal ls to outs ide number s and to allow user s to “sc reen” th eir calls through use of the For[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4- 8 Telephone and Exten sion F eatures 4 3. If Remote Call Forw arding is enabl ed, do one of the foll owing: ■ If yo u wish to disable the For warding De lay o ption, e nter 0 in the Dela y (0–9) column under the Remote C all F or[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4- 9 Telephone and Exten sion F eatures 4 T runk-to-T runk T ransfer 4 This sect ion conta ins ins truction s to al low or d isallow trunk-to -trunk tr ansfe r at each ex tension . If trunk -to-trunk transf er is di sall owed on an exte[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-10 Telephone and Exten sion F eatures 4 Ho tLine 4 The Hot Line fe ature is availab le only for sing le-lin e telephon es and devices connec ted to a po rt on a n 008 OPT , 012 T/R, or 016 T/R m odule. A singl e-line telepho ne con ne[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-11 Telephone and Exten sion F eatures 4 Extension Copy 4 The E xtension Copy featu re en ables yo u to co py an ex tension’s prog rammed butt ons ( wit h som e exce pti ons) to one or mo re ex ten sio ns. Th e fea tur es ar e indivi[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-12 Telephone and Exten sion F eatures 4 T able 4–1. Features That Can B e Copied (Continued) * Behind Switch mod e only. † Number is not copie d. Cont inue d on next pag e Feature Analog and MLX Analog Only MLX Only Data Statu s ?[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-13 Telephone and Exten sion F eatures 4 T able 4–1. Features That Can B e Copied (Continued) * Behind Switch mod e only. † Number is not copie d. ‡ Ringing options (No, Delay , and Imm ediate Rin g) are copi ed with the button .[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-14 Telephone and Exten sion F eatures 4 Planning Form Instructions 4 1. On pag e 1 of For m 4a and/o r Form 4c , write t he extens ion nu mber of th e Master Extension and the extensi ons to whi ch this template wi ll be co pied. 2. C[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-15 Telephone and Exten sion F eatures 4 Planning Form Instructions 4 1. After as signin g Individ ual Cover age for eac h receiv er telep hone, lo cate the approp riate for m for ea ch se nder tele phone (F orm 4b, 4d, 4f, 5 a, or 5b)[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-16 Telephone and Exten sion F eatures 4 Service Observi ng 4 This s ecti o n cont ain s instru cti o ns fo r sett ing up Serv ice Obse rvin g so th at a design ated ob server c an monito r a call at any s tation that is a m ember of t[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-17 Telephone and Exten sion F eatures 4 Planning Form Instructions 4 Determi ne which stations will b e assig ned as S ervic e Observ ers and comp lete t he followi ng on p age 1 of F orm 4d an d 5b: ■ In the Centrali zed P rogram m[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-18 Operat or Features 4 Operat or Features 4 Oper ator features appl y only t o DLCs, QCCs, and any Dire ct Sta tion Se lector s (DSSs ) connect ed to the m. Forms Needed 4 ■ Form 2a, Sys tem Number ing: E xtensio n Jacks ■ Form 2[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-19 Operat or Features 4 Queued Call Console (Hybrid/PBX Mode Only) 4 Use thes e inst ructions on ly if th e system has one o r more QCCs . Otherwi se, skip to the next sec tion, “D irect S tation Sel ector .” This sect ion conta i[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-20 Operat or Features 4 Au tomat ic Ho ld or Rele ase 4 This secti on co ntains instruc tions t o sp ecify wheth er a c all tha t is i n pr ogress o n a Call butto n is a utomatica lly put o n hold (Automat ic Hold) or dis connecte d [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-21 Operat or Features 4 Elevate Priority 4 This section conta ins ins truction s to arr ange t he QCC queu e so that i mpor tant busine ss cal ls are a nswered first. NOT E: NOT E: NOT E: During hi gh-vol ume call ing pe riods th is m[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-22 Operat or Features 4 Planning Form Instructions 4 Under th e Messa ge Center h eading on Form 6a , do one of the foll owing : ■ T o i ndica te that no me ssage cente r operat or is ass igned, ch eck th e No box. ■ T o as sign a[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-23 Operat or Features 4 Position-Bus y Backup 4 This sect ion conta ins in struct ions to assig n anothe r teleph one to rec eive ca lls when al l QCC o perat or consol es a re in a position- busy state. Only a calli ng grou p can be [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-24 Operat or Features 4 Call T ypes 4 This sect ion conta ins ins truct ions to as sign a QCC operator to rece ive cer tain types of cal ls and to set the QCC queue priori ty leve l. Planning Form Instructions 4 The G roup Cov erage C[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-25 Operat or Features 4 Direct S tation Sele ctor 4 Use thes e instr uctions only if the syst em has Direct S tation Sele ctors ( DSSs) connec ted to M LX opera tor consol es. Othe rwis e, skip to the next secti on, “Group -Assi gne[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-26 Grou p-As sig ned F eatu res 4 Group-Assigned Features 4 The system offers the fol lowin g features to facilita te the cal l-handl ing respo nsibili ties of g roups of users: ■ Call Pickup G roups ■ Grou p Paging ■ Cove rage [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-27 Grou p-As sig ned F eatu res 4 Call Pickup Groups 4 This sect ion conta ins ins truct ions for assign ing this feature to emplo yees who work in a commo n area and who do not hav e a support person for cove rage. Y ou can as sign u[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-28 Grou p-As sig ned F eatu res 4 Planning Form Instructions 4 1. Determi ne the number of paging groups nee ded. 2. For eac h group, w rite t he name of the gro up, su ch as Sa l e s , in the G roup ID sp ace on F orm 7b. 3. T o c ha[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-29 Grou p-As sig ned F eatu res 4 Individual Cove rage 4 This sect ion co ntains in structi ons to allow an ar rangem ent in wh ich cal ls from o ne sender are co vere d by one o r more r eceive rs. A re ceive r can prov ide p rimary [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-30 Grou p-As sig ned F eatu res 4 Group Coverage 4 In Gr oup Co verage, sende rs are or ganize d into groups, and c alls rec eived b y any memb er of the g roup ar e sent to a receiv er . Any ty pe of telep hone ( excluding QCCs) can [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-31 Grou p-As sig ned F eatu res 4 4. On For m 7c: a. Write the g roup numb er in the Group N o. spac e. Start with 1 and numb er the gr oups se quentia lly . NOTE : If a g roup is the cove rage g roup for AUDIX V oice Power 1 (the fa [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-32 Grou p-As sig ned F eatu res 4 Gro up Ca lling 4 This sect ion conta ins ins truction s to gro up the te lephon es of p eople (such as ticke ting agents ) who han dle th e same ty pe of call . Throu gh the Grou p Call ing featu re,[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-33 Grou p-As sig ned F eatu res 4 Planning Form Instructions 4 1. Review the Emp loyee Com munic ation Su rvey an alysis an d deter mine the number of calli ng group s need ed, using the fol lowing gu ideli nes: ■ Assi gn up to 32 c[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-34 Grou p-As sig ned F eatu res 4 c. Do one of the fol lowing : ■ T o u se a f actory- set exte nsion nu mber , write th e numbe r in the spa ce prov ided ( 770 f or group 1, 771 for group 2 , and so on). ■ T o c hange a fact ory-[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-35 Grou p-As sig ned F eatu res 4 Calling Group Options 4 This s ecti on con tain s inst ruc tions for th e foll owi ng cal ling group opti o ns: ■ Hunt T ype ■ Prim ary and S econ dary Delay Annou ncements ■ Messag e-W aiting R[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-36 Grou p-As sig ned F eatu res 4 ■ If the number o f waitin g calls is less than the va lue pr ogramme d for Thre shold 1 o r drops below that le vel, th e LED is unlit. ■ If the number o f waiting c alls is g reater th an or equ[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-37 Grou p-As sig ned F eatu res 4 to the Overflow receiv er . If the O verflow Threshol d T ime is the prima ry sourc e for overf low , set the Overfl ow Thresho ld to a lar ge nu mber of cal ls (for ex ample , 99 calls) . If you wan [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-38 Grou p-As sig ned F eatu res 4 3. Under th e Prima ry Dela y Anno uncement headin g, do one of the fol lowing : ■ If the re are n o announc ement d evices , check the No bo x and proce ed to Step 4. ■ T o d esign ate one o r mo[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-39 Grou p-As sig ned F eatu res 4 6. Under th e First Ca lls-i n-Queue Alarm T hresh old he ading, do one of the followi ng: ■ T o k eep th e factory setting , check the 1 Cal l box. ■ T o c hange the factor y-set number o f calls[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-40 Grou p-As sig ned F eatu res 4 12. Under th e Over flow Thres hold Time headin g, do one of the fol lowing : ■ T o k eep th e facto ry setting and di sable the Ove rflow Thre shold T ime, check t he 0 se conds box. ■ T o c hang[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-41 System Fe atures 4 System Featu res 4 Syste m features affect all use rs and al l or most t elepho nes. For more inf ormation on syste m features , see the Feature Refe rence . This sect ion conta ins ins truct ions for assign ing [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-42 System Fe atures 4 T ransfer Options 4 This section c ontai ns instr uctions for setti ng the fol lowin g T ransfer fea ture op tions to allo w users to transf er out side or inside cal ls to ano ther te lephone: ■ T ransfer Retu[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-43 System Fe atures 4 3. Under th e T ransfe r Audible h eading , do one of the f ollowing: NOTE: If prog rammed fo r Music O n Hold and a mus ic sourc e is provi ded, outsid e callers who are tr ansf erred to a c alling g roup, ar e [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-44 System Fe atures 4 Automatic Ca llback 4 This section conta ins ins truction s for s etting the n umber of rings the syst em should use to a lert a ca ller abo ut a callb ack attem pt. After th e specif ied num ber of rings, th e s[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-45 System Fe atures 4 Station Mes sage Detai l Recor ding (SMDR) 4 Use thes e instru ctions only if connecti ng a Stati on Mes sage Detai l Recor ding (SMDR) dev ice or ca ll accou nting app lica tion. Other wise, sk ip to the next se[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-46 System Fe atures 4 If T alk T ime is enable d, an aster isk ( *) indica tes an abando ned call . This o ccurs when the calling party di sconnec ts a cal l being d irected to a n Auto Login or Auto Logout c alling g roup befo re a m[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-47 System Fe atures 4 Inside Dial T one 4 This sect ion conta ins ins truct ions for specify ing w hether the system uses an insid e dial ton e that is d ifferent from or the same as out side lin e/trunk dial tone. The facto ry settin[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-48 System Fe atures 4 Cal ls to Unas sig ned E xten sio ns 4 This sect ion conta ins ins truct ions for designa ting tha t cal ls made to unass igned extens ion nu mbers by r emote ac cess us ers or on DID or dial-in tie trunk s are r[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-49 System Fe atures 4 Recall T imer 4 This sect ion conta ins ins truct ions for desi gnating the lengt h of the switc hhook flash s ent when Re call is used to disco nnect a c all and r eceive a new dial tone without h anging up. The[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-50 System Fe atures 4 Allo we d Li sts 4 ! SecurityAl ert: If you assign a 0 (zero) as the fi rst digit for any entr y in an Allowed List, any toll re strict ions a ssigned for cal ls to num bers tha t can b e placed by local or toll [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-51 System Fe atures 4 Planning Form Instructions 4 On Form 6e: 1. Write the name of the l ist in th e space n ext to the list number . 2. Write the a llowed ar ea codes , exchan ges, and/o r sta r codes in the spaces provi ded (a m ax[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-52 System Fe atures 4 Y ou can des ign up to e ight l ists wit h a maxim um of 10 nu mber s. Each n umber c an have up to 1 1 di gits, for exam ple, a lea ding 1 (if a tol l-call pref ix is required for dialin g) follo wed by the area[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-53 System Fe atures 4 3. Write the exte nsion nu mbers of the telepho nes th at you want to assi gn to the list in the Di sallow to Ext. Nos . column (see Form 2 a). 4. Disall owed Lis t Class- of-Restri ction as signm ents appl y to [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-54 System Fe atures 4 Nig ht Se rvic e 4 Use thes e instruc tions only if Night Ser vice is u sed for a fter-hou rs telep hone operati on. Other wise , skip t o the next s ecti on, “Labe ling.” Thi s se ction contains instr uction[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-55 System Fe atures 4 Nig ht Se rvic e w ith O utwa rd R est rict ion 4 This section contai ns in structi ons for sett ing Nig ht Ser vice so that onl y author ized users can pla ce non -emerg ency ca lls wh en Nigh t Service is in ef[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-56 System Fe atures 4 Nig ht Se rvic e wit h T i me S et 4 This section cont ains instr uctions for setting the sy stem to auto maticall y turn Night Servic e on an d off at the times and on the days of the w eek you spe cify . This e[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-57 System Fe atures 4 Labeling 4 Labe ling enha nces the capabi lity of display teleph ones use d with t he syste m. The fol lowin g types o f labels appear on disp lay te lephones : ■ Extens ions an d call ing gro ups ■ Posted Me[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-58 System Fe atures 4 System Speed Dial 4 This sect ion conta ins in struct ions for desi gnatin g system wide, f requently use d numb ers. Y ou can assign and st ore up to 1 30 thr ee-digit S ystem Speed Dia l codes . T o call one of[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-59 System Fe atures 4 Automatic Route Se lection (Hybrid/PBX Mode Only) 4 ! SecurityAl ert: ARS sho uld alway s be use d for the b est sec urity prot ection. This sect ion conta ins ins truct ions for usin g Automati c Rout e Sele cti[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-60 System Fe atures 4 Keep in mind that for 10 -dig it toll c alls, caller s must d ial 1 b efore di aling the area code, e ven if they don’ t normal ly need to dial a pr efix to make a toll call. Figure 4–1 provide s a samp le of[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-61 System Fe atures 4 5. Under th e Prefer red Trunk Pools he ading: a. Determi ne whi ch of the to ll trunk pools i s used f or ca lls to th e greate st numb er of different ar ea code s. Write the n umber of that trunk pool in th e [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-62 System Fe atures 4 Figure 4–1 . Completed ARS W ork sheet Automatic Route Selection T ables Number of Area Codes, Exchanges , or Network Destinations for which T runk P ool is Used T runk P ool No . T runk T ype T ype of Dial Pre[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-63 System Fe atures 4 This sect ion conta ins ins truct ions for usin g the infor matio n you re corded o n the workshee t to prepa re the ARS table s. The sy stem can have as many as 2 0 ARS tables — 16 are p rogram med and 4 are f[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-64 System Fe atures 4 3. Do one of the fol lowing: ■ If this is not a 1+ 7 tabl e, s kip to Step 4. ■ If this is a 1+7 tab le, do one of the foll owing: — If user s do not need to d ial a  to reach nu mbers wi thin their own [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-65 System Fe atures 4 Figure 4–2. Example 1: Form 3f, 6-Digit T able Maximum: 16 T ables. (Make a cop y f or each tab le.) T ype of T able ❑ 6-Digit ❑ Area Code ❑ Exchange ❑ 1 + 7, dialing from ❑ within ar ea code ❑ not [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-66 System Fe atures 4 Figure 4–3 . Example 2: Form 3f, Ar ea Code T able Subpatterns 4 For eac h table (1 thro ugh 16, and factory -set T ables 17 a nd 18), y ou can s elect two subp attern s (A an d B) that specify r outes to be us[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-67 System Fe atures 4 For eac h of the 12 routes (six for each subpattern) , you c an speci fy a Facil ity Rest riction Level (FRL ). The F RL is used to refin e the route s electio n proces s still further . Each route i s assi gned [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-68 System Fe atures 4 Examp le: If a business uses a different lon g-dista nce com pany for call s to nine area c odes in Canada, a ccess ing the alterna te long-d istance compa ny lines requi res getting a loca l line an d dialin g s[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-69 System Fe atures 4 Figure 4–5 . Other Dig its Example Maximum: 16 T ab les . (Make a cop y f or each tab le.) T ype of T ab le ❑ 6-Digit ❑ Area Code ❑ Exchange ❑ 1 + 7, dialing from ❑ within ar ea code ❑ not within ar[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-70 System Fe atures 4 5. If the system must abs orb certai n leading digi ts dialed by users to place calls on a par ticular po ol, ente r a nu mber in the sa me row as the poo l number , in the A bsorb col umn. Use the number 0 if yo[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-71 System Fe atures 4 Figure 4–6 . Digit Ab sorption Example Maximum: 16 T ab les . (Make a cop y f or each tab le.) T ype of T ab le ❑ 6-Digit ❑ Area Code ❑ Exchange ❑ 1 + 7, dialing from ❑ within ar ea code ❑ not withi[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-72 System Fe atures 4 6. T o c ompl ete the C all T ype colu mn, ente r one of the fo llowi ng: ■ For vo ice o nly c alls , writ e V . ■ For data only call s, wr ite D . ■ For both voice a nd data calls, write Both . NOTE: Pools[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-73 System Fe atures 4 9. If res trictin g extensions , priv ate network calls, an d rem ote acce ss user s from s pecific routes, locat e Form 6g, Call Restri ction As sign ments and Lists: a. Under th e ARS Restrict ion Leve l head i[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Feat ur es Page 4-74 System Fe atures 4[...]

Data Commu nic ati ons Page 5- 1 5 MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 5 5 Data Communicat ions In ad dition to v oice c ommuni cation s capab ilities , the s ystem al so suppo rts d ata and vi deo co mmunicat ions to enabl e users to send o r rece ive d ata, or es tablish group o r pers[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5- 2 5 6. Configur ing ML X jack s for 2B Data (2 B -channe l) conn ectivit y . Th is allo ws video systems to use b oth B-ch annels on a si ngle M LX jack to est ablish high- speed vi deo co nnection s at da ta rates of up [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5- 3 Terminolo gy 5 T ermi nology 5 The fol lowin g terms are used in thi s chapte r: ■ Data St at io n. A hardware configur ation us ed to s end and r eceive d ata (and s ometim es voic e signa ls, de pendin g on the equi[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5- 4 Terminolo gy 5 ■ Modem/ISDN T erminal Adapter Pool. A special type of hardware config uration t hat com bines on e or mor e pairs of DCEs to enable commun ication betwee n mode ms and ISDN termin al adapte r da ta st [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5- 5 About Dat a and Video Comm unication s 5 About Data and V ide o Communications 5 This sect ion prov ides a h igh-lev el overvi ew of th e system ’s data and v ideo commun ications ca pabiliti es, foll owed by more det[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5- 6 About Dat a and Video Comm unication s 5 Data Stations 5 A data s tation is a har dware confi guration used to send an d recei ve data ( and/or voice, dependin g on the equip ment). The c onfig uration m ust inc lude tw[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5- 7 About Dat a and Video Comm unication s 5 Modem Data Stations 5 A modem data s tation us es a mode m as its DCE to send and r eceive data . The mo dem conv erts di gital si gnals from the DTE at the orig inating s tation[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5- 8 About Dat a and Video Comm unication s 5 Analog V oice and Modem Data 5 This type of mo dem da ta station include s an an alog m ultiline teleph one, a modem, a nd a DT E (a dat a termina l or PC) ( see Figur e 5–1 ).[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5- 9 About Dat a and Video Comm unication s 5 Modem Data-Only 5 This type of mo dem da ta station include s only DTE an d a modem ( see Figure 5 –2 ). The m odem co nnect s to the contr ol unit throu gh an ana log por t on[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-10 About Dat a and Video Comm unication s 5 MLX V oice and Modem Data 5 This type of analog data statio n incl udes an M LX tele phone i n addit ion to the DT E and mode m (see F i gure 5–3 ). The mode m connec ts to th [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-11 About Dat a and Video Comm unication s 5 ISDN T erminal Adapter Data Station s 5 An ISDN termi nal adapte r data station uses an ISD N terminal adapter as its DCE to send and r eceive d ata and conne cts to a d igital e[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-12 About Dat a and Video Comm unication s 5 MLX V oice and ISDN T erminal Adapter Data 5 This type of IS DN termin al adap ter data s tation incl udes an M LX tel ephone in additio n to the DTE and ISDN termi nal adapte r [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-13 About Dat a and Video Comm unication s 5 ISDN T erminal Adapter Data-Only 5 This type of digital da ta station inc ludes onl y the DTE and ISD N termin al adapte r . The IS DN termin al adap ter connec ts the DTE to the[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-14 About Dat a and Video Comm unication s 5 Summary of Data Stati on Configurations 5 T ab le 5–1 des cribes th e exte nsion ja cks and equipm ent requi red for each data station configur ation . T able 5–1. Data Stati[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-15 About Dat a and Video Comm unication s 5 Other Supported Dat a T erminals 5 Other data equip ment th at may be c onnected to the s ystem i nclude a nalog data termin als u sing mod em connec tions, s uch as th e followi[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-16 About Dat a and Video Comm unication s 5 Data Hunt Group Configur ations 5 The fol lowing DHG config urations work on the sys tem: ■ ISDN T erminal Adapters. Al lows commu nica tions with t he lo cal ho st compute r o[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-17 About Dat a and Video Comm unication s 5 Group V ideoconferencing 5 A group videocon ferencing s ystem co nsists of a video cam era, an audi o unit, and a displ ay screen (su ch as a televis ion) that conn ect to a co d[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-18 About Dat a and Video Comm unication s 5 Figure 5–6. Personal and Gr oup V ideo Connecti ons[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-19 Planning O verview 5 Planning Overview 5 By us ing the procedu res ear lier i n this bo ok, yo u shou ld have a lread y rese rved the fo llowing: ■ T runk j acks for outside l ines/trunk s ■ Extens ion jac ks for vo[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-20 Planning O verview 5 T able 5–3. System Forms * Y ou must m ake an e ntry for ex tension j ack connec tions. T o Plan Form Ne eded Extens ion jac k connecti ons* Modem da ta sta tions ISDN ter minal ada pter data stat[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-21 Assi gni ng Exte nsio n Jack s 5 Assigning Extension Jacks 5 Foll owing som e guide lines ab out di gital e xtensio n jacks , this s ection contains proce dures to plan exte nsion ja ck c onnectio ns for th e foll owing[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-22 Assi gni ng Exte nsio n Jack s 5 Guideline s for Digita l Extension J acks 5 Althoug h only one logical ID is assig ned to ea ch digital extensi on jack, the sy stem autom aticall y ass igns two extensi on numb ers: ■[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-23 Assi gni ng Exte nsio n Jack s 5 Modem Data-Only Stations 5 A modem data- only sta tion c onsists of a data t erminal conne cted to the co ntrol unit using an internal or exte rnal mod em. T his stati on doe s not inc l[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-24 Assi gni ng Exte nsio n Jack s 5 Local Host Computer Data Stat ions 5 A loc al host c omputer d ata sta tion cons ists of a local host com puter , a data termin al for th at compute r , and one or mor e ISDN ter minal a[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-25 Assi gni ng Exte nsio n Jack s 5 LAN W orkstations 5 A Loca l Are a Network (LAN) con sist s of workst ations (PCs) co nnecte d togeth er to share resourc es. The sy stem con nects to t he LAN through a worksta tion tha[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-26 Assi gni ng Exte nsio n Jack s 5 Vi d e o S y s t e m s 5 Video system s may c onnect to an MLX port on th e MERLI N LEGEND system either directly through a BRI in terface, or by way of a v .35 inter face and a n ISDN t[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-27 Assignin g Lines/T runks to Data and Video Sta tions 5 Assigning Lines/T runks to Data and V ideo Stations 5 The fol lowin g types o f outsi de lines /trunks are us ed to ma ke and receiv e data calls to and from data s[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-28 Assignin g Lines/T runks to Data and Video Sta tions 5 ■ Analog/Digital Tie. This trunk type “ti es” two tel ephone switchin g system s toget her , prov iding ac cess to all te lephon es or da ta equipme nt on ea [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-29 Assignin g Lines/T runks to Data and Video Sta tions 5 The 10 0D modu le suppor ts any combi nation of th e foll owing A T&T Switch ed Networ k ser vices: — A CCUNET Switche d Digital Service for 56-kbps a nd 64-k[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-30 Assignin g Lines/T runks to Data and Video Sta tions 5 The s ystem treat s eac h data sta tion, ex cept for analog v oice and modem data station s, as an extensio n with a 34-butto n telephone . When y ou choos e the mo[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-31 Assignin g Lines/T runks to Data and Video Sta tions 5 2. Reco rd the in formatio n on the appropr iate da ta form ( 2a or 2b) for eac h data sta tion an d for eac h mode m and ISDN t ermin al adapter used to commun ica[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-32 Assignin g Lines/T runks to Data and Video Sta tions 5 NOTES: 1. Do not assi gn Syst em Acce ss V oice ( SA V oic e ) buttons t o data commun ications equipme nt. 2. Y ou must use PRI fac ilities with a digital data ser[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-33 Assignin g Lines/T runks to Data and Video Sta tions 5 If the system uses ARS , follow t he instr uctio ns on ARS earlier i n this bo ok to speci fy route s for outg oing d ata ca lls. T o r estri ct non-da ta use rs fr[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-34 Assignin g Lines/T runks to Data and Video Sta tions 5 T o a llow the u ser at an ISDN term inal adap ter da ta station access to the digita l netwo rk for maki ng and rec eiving c alls to outside di gital data s tation[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-35 Assignin g Featur es to Data S tations 5 Assigning Features to Data Stations 5 Many of the feat ures us ed for v oice calls (as de scribe d earlier in this g uide) c an also b e assign ed to da ta station s. This sectio[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-36 Assignin g Featur es to Data S tations 5 ■ Person al Speed D ial. Thes e 2-digi t numbe rs are progr amme d for quic k dialin g of frequ ently used numb ers. The dia ling seq uence re quires a dial- out co de for outs[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-37 Assignin g Featur es to Data S tations 5 Pool Dial-Out Code (Hybrid/PBX Mode Only) 5 Use thes e instru ctions only if the syst em is ope rating i n Hybrid /PBX mod e. The fac tory setti ng is for all extens ions, i nclu[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-38 Assignin g Featur es to Data S tations 5 Forced Account Code Entry 5 The For ced Acc ount Co de Entry fea ture i s used fo r billi ng or for tr acking data ca lls by re quiring data exten sion use rs to en ter acco unt [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-39 Assignin g Featur es to Data S tations 5 Planning Form Instructions 5 1. Using Fo rm 3f, Automa tic Route Selectio n T ables and Form 3g, Aut omatic Route Selecti on Defau lt and Spe cial Num bers T able, revie w the v [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-40 Creating Data H unt Group s 5 Creating Data Hun t Groups 5 Use thes e instruc tions if the sy stem has a group of modem s or IS DN termina l adapter s. DHGs are dat a call ing groups that provi de unifo rm call dis trib[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-41 Creating Data H unt Group s 5 Planning Form Instructions 5 Make en ough copi es of Data Form 2 , Data Hunt G roups, f or the num ber of dat a hunt group s you plan. For each DHG: 1. Write the g roup numb er (1–3 2) in[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-42 Digital D ata/Video St ations 5 Digital Data/V ideo Stations 5 Use thes e instr uctions if the sy stem has digital data/v ideo en dpoints. NOT E: NOT E: NOT E: See the N etwork Refe rence for in formatio n on digi tal d[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-43 Digital D ata/Video St ations 5 4. In the Di gital Fa cilitie s space, en ter the me thod us ed to acc ess incom ing and o utgoing fa cilitie s. a. In the Digital F acili ties In s pace, ente r one of the foll owing f o[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Commu nic ati ons Page 5-44 Digital D ata/Video St ations 5[...]

Modif ication s Page 6- 1 6 MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 6 6 Modifi cati ons This chapt er conta ins ins truct ions for addin g trunks , auxili ary equ ipment , or mo re tele phones to an exist ing system . It inclu des the fol lowin g: ■ The acti ons that y ou must take to a dd[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Modif ica tions Page 6- 2 Preparation 6 Preparation 6 T o p repare for modif ying the syst em: 1. Collec t the pa ckage of compl eted pl anning for ms. Although y ou ma y need to rev ise only one o r two fo rms, yo u shou ld have a ll comp leted fo rms[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Modif ica tions Page 6- 3 Adding to t he Sys tem 6 T able 6–1. Required Line/T runk and/or Extension Modules NOTES: 1. DS1 conne ctiv ity conf igured fo r T1 op eration p rovides 24 chan nels. 2. T1-Tie trunks ma y be c onfig ured to us e Swi tched 5[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Modif ica tions Page 6- 4 Adding to t he Sys tem 6 2. On For m 1 (page 2), Syst em Plan ning, rev iew the c omplet ed Control Unit Diagra m and deter mine whet her th e module t ype needed is p resent. Do one of the follo wing: ■ If the module i s no[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Modif ica tions Page 6- 5 Adding to t he Sys tem 6 5. Do one of the fol lowing: NOTE: Placing a dditio nal modul es in the c ontrol uni t requires a recal culation of un it loads. See A ppendix F , " Unit L oad Calcu lation ". ■ If the cont[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Modif ica tions Page 6- 6 Adding to t he Sys tem 6 T able 6–3. Adding Auxiliar y Equipment T able 6–4. Adding New Extensi ons If Adding ... Complete Mainten ance Ala rm, Music On Hold, Loud speaker P aging Form 2 c, Syst em Numb ering : Line/ Trunk[...]

Upgradin g Page 7- 1 7 MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 7 7 Upgrading ! W ARNI NG: The fol lowing pr ocedur es are t o be used by qua lified tec hnicia ns or s ervice pe rsonnel only . Installation or mai ntenance of this produc t by an yone ot her than quali fied perso nnel m ay dama[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Upgradin g Page 7- 2 Upgradin g to Rel ease 6.1 7 Upgrading to Release 6. 1 7 This section conta ins an ov erview of u pgrad ing from Releases 1.0, 1.1 , 2.0, 2. 1, 3.0, 3. 1, 4.0, 4.1, 4.2, 5.0 , and 6.0 to Rele ase 6.1. Upgrade Overview 7 T o u pgrad[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Upgradin g Page 7- 3 Upgradin g to Rel ease 6.1 7 Compatib ility 7 It is impor tant to u ndersta nd the comp atibilit y betw een fi les cr eated on ea ch of the different v ersions of SPM, not only f or upgra ding, but a lso for program ming. T able 7?[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Upgradin g Page 7- 4 Upgradin g to Rel ease 6.1 7 1. The back up file m ust be converted before it is restore d. T able 7–1. Programmi ng Compat ibility (Continued) SPM Ve r s i o n Program Backup from Rest ore on 1.0 1. 1 2.0/ 2.1 3 .0 3.1 4.0 4. 1/[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Upgradin g Page 7- 5 Releas e 6.1 Forms 7 Release 6.1 Form s 7 Changes made to the planning f orms for Releas e 6.1 reflec t enhan cemen ts made for Rel ease 6.1. T ab le 7–2 co mpare s the pla nning f orms for ea ch ma jor rel ease. T able 7–2. Pl[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Upgradin g Page 7- 6 Releas e 6.1 Forms 7 T able 7–2. Planning For ms (Continued) Continued on next page 1.0 2.0 3. 0 4.0/5.0 6.0 6.1 6.1 Form T itle 6a 6a 6a 6a 6a 6a Optional Opera tor Feat ures 6b 6b 6b 6b Optional Ext ensio n Features 6c 6c 6c 6c[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Upgradin g Page 7- 7 Releas e 6.1 Forms 7 T able 7–2. Planning Form s (Cont inued) 1.0 2.0 3.0 4.0/5 .0 6.0 6.1 6.1 For m T itl e 9a 9a Automatic Route Se lection W orksheet 9a 9a 9a 9a Nigh t Service: Group Ass ignment 9b 9b Automatic Route Se lecti[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Upgradin g Page 7- 8 Releas e 6.1 Forms 7[...]

Customer Su pport In formation Page A-1 Support Tel ephone N umber A MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 A A Customer Support Informat ion Support T elephone Number 1 In t he USA on ly , Lucent T echnolo gies p rovide s a toll- tree cu stomer Help line (1 800 628-2 888) 24 h ours a da y [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-2 Canadian D epartmen t of Commu nication s (DOC) Interf erence Info rmation A Canadian Depar tment of Communications (DOC) Interfere nce Info rmation 1 This digital appar atus does not exce ed the C lass A l imits[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-3 FCC Notification and Repair Informatio n A — T he faci lity interfac e code ( FIC) and se rvice order cod e (SOC) : For t ie line con necti on, the FIC is TL3 1M and t he SOC is 9.0F . For con nection t o off-p[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-4 Installat ion and Operationa l Procedure s A Installation and Operationa l Procedures 1 The ma nuals for your s ystem c ontain i nformatio n about insta llation a nd operati on al pr ocedur e s. ■ Repair Instru[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-5 DOC Notifi cation an d Repai r Informati on A This equipmen t retur ns ans wer s upervisi on on all DID ca lls forwarde d bac k to the PS TN. Per missib le exce ptions occ ur when: — A call i s unanswe red — [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-6 Renseigne ments sur la no tificatio n du m inistère d es Com municati ons du Can ada A ! CAUTION: Users shou ld not attem pt to make such connecti ons themselv es, but shoul d contact the app ropriat e electr ic[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-7 Renseigne ments sur la no tificatio n du m inistère d es Com municati ons du Can ada A A V ERTI SSEM ENT : L ’utilisateur ne doit pas tente r de fair e ces rac cordeme nts lui-m ême; il d oit av oir recou rs [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-8 Renseigne ments sur la no tificatio n du m inistère d es Com municati ons du Can ada A MERLIN LEGEND Model 511A Control Unit U L ® MADE IN U.S.A. LISTED 538E TELEPHONE EQUIPMENT ® LR 56260 C A N A D A DR ID ME[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-9 Security o f Your Syste m: Prevent ing Toll Fr aud A Security of Y our System: Preventing T oll Fraud 1 As a cus tomer of a new tel ephone system , you sho uld be awar e that there is an incr easing p roble m of [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-10 Toll Frau d Pre ven tio n A T o m inimiz e the risk of unauthor ized acc ess to your communi cations s ystem: ■ Use an u npubli shed Remo te Ac cess nu mber . ■ Assi gn acces s codes random ly to u sers on a[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-11 Toll Frau d Pre ven tio n A Physical Sec urity , Social Engineeri ng, and General Sec urity Measures 1 Crimin als ca lled hac kers may attem pt to ga in una uthorize d acces s to your commun ications syste m and[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-12 Toll Frau d Pre ven tio n A ■ Cust omers s hould als o tak e advanta ge of Lu cent T echnolog ies moni toring serv ices an d devi ces, such as the NetP ROT ECT SM fam ily o f fraud- detectio n servic es, CAS w[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-13 Toll Frau d Pre ven tio n A ■ In Re lease 3. 1 and later s ystems, defaul t local and defau lt tol l tables are fact ory-as signed a n FRL of 2 . This s implifies the tas k of re st rict ing exte nsio ns: th e[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-14 Toll Frau d Pre ven tio n A Sec uri ty Ri sks A sso ciat ed wi th t he A utom at ed Attendant Feat ure of V oice Messaging Syst ems 1 T wo areas of t oll fraud risk as sociated with th e Automate d Attend ant fe[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-15 Toll Frau d Pre ven tio n A the MERL IN LEGEND Commun ications S ystem. The MERLIN MAIL MERLIN a nd MERL IN LE GE ND MAIL Auto mated Atte ndant fe ature merely a ccesses the RCF featur e in the M ERLIN LEG END C[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-16 Other Security H ints A Other Security Hints 1 Make s ure that t he Auto mated Atten dant S electo r Codes do not p ermit out side line se lecti on. Multipl e lay ers of sec urity a re alway s reco mmende d to k[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-17 Other Security H ints A Educating Ope rators 1 Oper ators and att endants need t o be espec ially aware of h ow to re cognize and react to poten tial hac ker act ivity . T o defend ag ainst tol l fraud, o perato[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-18 Other Security H ints A Establishi ng a Policy 1 As a safe guard against t oll frau d, foll ow these gu idelines for yo ur MERLIN LEGE ND Commun ication s Syste m and voi ce mess aging sy stem: ■ Chang e passw[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-19 Other Security H ints A Choosing Passwords 1 Pass words sh ould be th e maxi mum leng th allo wed by the syst em. Pass words sh ould be ha rd to guess an d should not contain : ■ All th e same num bers (for ex[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-20 Limit ed Warranty and Limi tation of Liability A Limited W arranty and Limitation of Liability 1 Lucent T e chnologi es warrants to you, t he custom er , that your ME RLIN LE GEND Communi catio ns Sys tem will b[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-21 Remo t e Ad mi nis tra ti on and Mai nt enan c e A Limi tatio n of Liab ility 1 Exce pt as provid ed below, the liabilit y of Lucent T ec hnolog ies and its affiliates an d suppli ers for any cl aims, losses , d[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Customer Su pport In formation Page A-22 Remo t e Ad mi nis tra ti on and Mai nt enan c e A T o r educe th e risk of u nauthori zed acc ess throug h Remote Adminis tration and Mainten ance, please ob serve t he foll owing pr ocedure s: ■ The Sy stem [...]

Syst e m Form s Page B-1 B MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 B B System F orms This appendix contain s one cop y of ea ch sys tem pl anning for m. The fo rms are i n nume rical or der and or ganize d acc ording to plann ing purp ose as s hown in T able B–1 . Y ou should ma ke co pies[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Syst e m Form s Page B-2 B T able B–1. System Forms ( Continued) Used fo r Planning Form No. Fo rm Ti tle Incomi ng Lin e/Trunk Conne ction s (Continue d) 3d Incoming Tru nks: DID 3e Automatic Route Se lection W orksheet 3f Automatic Route Se lection[...]

MERLIN LEGEND ® Communications System Release 6.1 Employee Communication Survey Name _______________________________________ Room _______________ Extension ______________ Name of work group (Sales, Customer Service, etc.) _____________________________________________ Please answer each question below. 1. Do you regularly use any of the following o[...]

MERLIN LEGEND ® Communications System Release 6.1 Employee Communication Survey 5. Is there a group of people with whom you share responsibilities such that is would be convenient if you could answer each otherÕs calls? ❑ No ❑ Ye s With whom? _______________________________________________________________ _____________________________________[...]

MERLIN LEGEND ® Communications System Release 6.1 Employee Communication Survey 11 . Do you need to view incoming caller information? ❑ No ❑ Yes For what purpose? ___________________________________________________________ _____________________________________________________________________________ ____________________________________________[...]

MERLIN LEGEND ® Communications System Release 6.1 Employee Communication Survey Form ECS-4[...]

MERLIN LEGEND ® Communications System Release 6.1 System Planning Form 1-1 * System capacity for Personal Directories is decreased by one whenever an MLX-20L telephone is connected to an MLX port. † Hybrid/PBX mode only. ‡ The 100D module has one physical jack that supports 24 trunks. § The 008 OPT module is assigned 12 extension numbers alth[...]

MERLIN LEGEND ® Communications System Release 6.1 System Planning Po wer Supply P ower Supply BASIC CARRIER EXP ANSION CARRIER EXP ANSION CARRIER 00 01 02 03 04 05 06 07 08 09 10 1 1 12 13 14 15 16 17 Processor Po wer Supply Ring Generator † Ring Generator † Ring Generator † ✦ Factory Setting for system software * Factory Setting for hardw[...]

MERLIN LEGEND ® Communications System Release 6.1 Applications* ❑ Lucent Technologies Attendant † Notes: ❑ Automated Document Delivery System (ADDS) Notes: ❑ Call Accounting System (CAS) for Plus V3** Notes: ❑ Call Accounting System for Windows Notes: ❑ Call Accounting Terminal (CAT) ❑ Business ❑ Hospitality Notes: ❑ Call Managem[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 1 (Continued) ❑ Group IV Fax ❑ Primary Rate Interface (PRI) ❑ Basic Rate Interface (BRI) Notes: ❑ System Programming and Maintenance (SPM) Notes: ❑ Video Conferencing Notes: ❑ IS II* ❑ IVP/Auto Attendant ❑ AUDIX Voice Power ❑ CAS ❑ SPM Notes: ______________________________[...]

MERLIN LEGEND ® Communications System Release 6.1 System Numbering: Extension Jacks AD † B Wire No. Shaded lines indicate possible operator positions. ✦ Factory Setting * The system capacity for Personal Directories is decreased by one whenever an MLX-20L telephone is connected to an MLX port. † Use Form 2b for adjuncts connected via MFM . ?[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 2a (Continued) Jack Type AD * B 3-Dig. Ext. No. Set Up Space Renumber to Label Wire No. 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 7124 7125 7126 7127 7128 7129 7130 7131 7132 7133 7134 7135 7[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 2a (Continued) 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 Form 2a-3 Jack Type AD * B 3-Dig. Ext. No. Set Up Space Renumber to Label Wire No. Ring Freq. ‡ System Numbering: Extension Jacks 2-Dig. Ext. No. ✦ CTI Link ** Appl. # Person, Lo[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 2a (Continued) Form 2a-4 Jack Type AD * B 3-Dig. Ext. No. Set Up Space Renumber to Label Wire No. Ring Freq. ‡ System Numbering: Extension Jacks 2-Dig. Ext. No. ✦ CTI Link ** Appl. # Person, Location, or Function Equipment Mod. Type Log. ID Old Ext. No. 73 74 75 76 77 78 79 80 81 82 83 84[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 2a (Continued) Log. ID Form 2a-5 Jack Type AD * B 3-Dig. Ext. No. Set Up Space Renumber to Label Wire No. Ring Freq. ‡ System Numbering: Extension Jacks 2-Dig. Ext. No. ✦ CTI Link ** Appl. # Person, Location, or Function Equipment Mod. Type Old Ext. No. 6739 6740 6741 6742 6743 6744 6745 [...]

MERLIN LEGEND ® Communications System Release 6.1 For m 2a (Continued) Form 2a-6 Log. ID Jack Type AD * B 3-Dig. Ext. No. Set Up Space Renumber to Label Wire No. Ring Freq. ‡ System Numbering: Extension Jacks 2-Dig. Ext. No. ✦ CTI Link ** Appl. # Person, Location, or Function Equipment Mod. Type Old Ext. No. 121 122 123 124 125 126 127 128 129[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 2a (Continued) Form 2a-7 Log. ID Jack Type AD * B 3-Dig. Ext. No. Set Up Space Renumber to Label Wire No. Ring Freq. ‡ System Numbering: Extension Jacks 2-Dig. Ext. No. ✦ CTI Link ** Appl. # Person, Location, or Function Equipment Mod. Type Old Ext. No. 145 146 147 148 149 150 151 152 153[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 2a (Continued) Form 2a-8 Log. ID Jack Type AD * B 3-Dig. Ext. No. Set Up Space Renumber to Label Wire No. Ring Freq. ‡ System Numbering: Extension Jacks 2-Dig. Ext. No. ✦ CTI Link ** Appl. # Person, Location, or Function Equipment Mod. Type Old Ext. No. 7268 7269 7270 7271 7272 7273 7274 [...]

MERLIN LEGEND ® Communications System Release 6.1 For m 2a (Continued) Form 2a-9 Log. ID Jack Type AD * B 3-Dig. Ext. No. Set Up Space Renumber to Label Wire No. Ring Freq. ‡ System Numbering: Extension Jacks 2-Dig. Ext. No. ✦ CTI Link ** Appl. # Person, Location, or Function Equipment Mod. Type Old Ext. No. 292 293 294 295 296 297 298 299 683[...]

MERLIN LEGEND ® Communications System Release 6.1[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 2b Form 2b-1 Maximum: 127 Adjuncts Person, Location, Function, and Equipment Type System Numbering: Digital Adjuncts (Make additional copies of this form as needed.) 3-digit Set Up Space 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 32[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 2b (Continued) System Numbering: Digital Adjuncts (Make additional copies of this form as needed.) Form 2b-2 Maximum: 127 Adjuncts Person, Location, Function, and Equipment Type 3-digit Set Up Space 2-digit Factory-Set Log. ID MLX Telephone Ext. No. Renumber to Adjuncts 2B 7340 7341 7342 7343[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 2b (Continued) Form 2b-3 System Numbering: Digital Adjuncts Maximum: 127 Adjuncts (Make additional copies of this form as needed.) Person, Location, Function, and Equipment Type 3-digit Set Up Space 2-digit Factory-Set Log. ID MLX Telephone Ext. No. Renumber to Adjuncts 2B 6873 6874 6875 6876[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 2b (Continued) System Numbering: Digital Adjuncts Form 2b-4 Maximum: 127 Adjuncts Person, Location, Function, and Equipment Type 3-digit Set Up Space 2-digit Factory-Set Log. ID MLX Telephone Ext. No. Renumber to Adjuncts 2B 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 [...]

MERLIN LEGEND ® Communications System Release 6.1 For m 2b (Continued) System Numbering: Digital Adjuncts Maximum: 127 Adjuncts (Make additional copies of this form as needed.) Form 2b-5 Person, Location, Function, and Equipment Type 3-digit Set Up Space 2-digit Factory-Set Log. ID MLX Telephone Ext. No. Renumber to Adjuncts 2B 460 461 462 463 464[...]

MERLIN LEGEND ® Communications System Release 6.1[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 2c Form 2c-1 Re- number to System Numbering: Line/T runk Jacks Maintenance Alarm, Line/Trunk No. ____________________ Loop-Start Reliable Disconnect* ■ ■ No ✦ ■ ■ Yes Yes ✦ TT ✦ Music On Hold, Line/Trunk No. __________ Source __________ Loudspeaker Page, Line/Trunk No(s). ______[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 2c (Continued) Re- number to 821 822 823 824 825 826 827 828 829 830 831 832 833 834 835 836 837 838 839 840 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 Yes ✦ TT ✦ R Toll Type Prefix Req’d for LD No Short Long ✦ Hold Disc. Interval ✦ Factory Setting † Hybrid/PBX mo[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 2c (Continued) Form 2c-3 Re- number to System Numbering: Line/T runk Jacks Yes ✦ TT ✦ R No Short Long ✦ Hold Disc. Interval 841 842 843 844 845 846 847 848 849 850 851 852 853 854 855 856 857 858 859 860 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 Toll Type Prefix Req’[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 2c (Continued) Form 2c-4 System Numbering: Line/T runk Jacks Yes ✦ TT ✦ R 861 862 863 864 865 866 867 868 869 870 871 872 873 874 875 876 877 878 879 880 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 Toll Type Prefix Req’d for LD No Short Long ✦ Hold Disc. Interval ✦ F[...]

MERLIN LEGEND ® Communications System Release 6.1 Form 2d-1 For m 2d System Numbering: Special Renumbers Pools* (Form 2c) Description Factory-Set Number Renumber to 70 890 891 892 893 894 895 896 897 898 899 Group Paging (Form 7b) Group ID Factory-Set Number Renumber to 793 794 795 796 797 798 799 Park Zone (Form 6a) Description Factory-Set Number[...]

MERLIN LEGEND ® Communications System Release 6.1[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3a Form 3a-1 Incoming T runks: Remote Access Barrier Codes Required for Private Network Tie Trunks ❑ Yes ✦ ❑ No Barrier Codes Required for Non-Tie Trunks ❑ Yes ✦ ❑ No Number of Digits in Barrier Codes ❑ 4–11 (7 ✦ ) DID and Private Network Tie Trunks ❑ Remote Access Code: 8[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3a (Continued) Form 3a-2 Logical ID Trunk No. DID or Priv. Net. Tie Trunk Trunk Type and Description Non-Tie Trunk Dedicated Shared Incoming T runks: Remote Access[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3a (Continued) Form 3a-3 DID* and Private Network Tie Trunks Network Calls ❑ None ❑ Tandem ❑ ARS Restriction ❑ Unrestricted ❑ Outward Restrict ✦ ❑ Toll Restrict ARS Restriction Level* ❑ 0 ❑ 4 ❑ 1 ❑ 5 ❑ 2 ❑ 6 ❑ 3 ✦ Disallowed List Access ❑ List Numbers (0 –7) [...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3a (Continued) Form 3a-4 Barrier Code Number ____________________ Digits _____________ (0 –9, plus ✳ ) Restriction ❑ Unrestricted ❑ Outward Restrict ✦ ❑ Toll Restrict ARS Restriction Level* ❑ 0 ❑ 4 ❑ 1 ❑ 5 ❑ 2 ❑ 6 ❑ 3 ✦ Disallowed List Access ❑ List Numbers (0 ?[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3b Incoming T runks: DS1 Connectivity (100D Module) Module 1 Slot No. __________ Module 2 Slot No. __________ Ground-Start Loop-Start Tie Unequipped All Ground- Start All Loop-Start All Tie All Unequipped DID All DID S56 Data All S56 Data Trunk Type Channel Number(s) NOTE: Do not configure 10[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3b (Continued) Form 3b-2 NOTE: Do not configure 100D modules to do trunk-to-trunk transfers between DS1 and LS lines/trunks. ✦ Factory Setting * The factory setting of T1 is not automatically selected if you enter nothing; it must be entered. † PRI must be selected as the Type of DS1 conn[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3b (Continued) Form 3b-3 PRI Options* B-Channel Groups Maximum: 80 groups with up to 23 channels per group. B-Channel Slot and Port No. Trunk No. B-Channel Group No. B-Channel Slot and Port No. Trunk No. B-Channel Group No. * PRI must be selected as the Type of DS1 connectivity before PRI opt[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3b (Continued) Form 3b-4 Incoming Routing Line Appearance § B-Channel Group No. PRI Services Maximum: 3 Modules. (Make copies of this page for additional modules.) Module Slot No. _______________ Dial Plan Routing †‡ Outgoing Services* Incoming Services* * Services: AT&T Toll: Megaco[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3b (Continued) Form 3b-5 Trunk No.* B-Channel Group No. Telephone Number (up to12 digits) Trunk No.* B-Channel Group No. Line Appearance Routing (Incoming Services)* Telephone Number (up to12 digits) *Trunks must be administered to terminate on an internal endpoint, for example, an extension,[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3b (Continued) Form 3b-6 Entry No. 0 7 12 5 4 36 Service † Pattern to Match ‡ Total Digits in Dialed Number (0 –14) Delete Digits (0 –14) Add Digits (0 –4) Entry No. 8 15 91 0 1 3 12 11 14 Service † Pattern to Match ‡ Total Digits in Dialed Number (0 –14) Delete Digits (0 –1[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3b (Continued) Form 3b-7 1 none N 1 011 none I 3 010 OP I 3 01 OP I 2 00 P N 2 0 OP N 1 Pattern to Match † Operator ‡ Type of No. (N=Nat’l; I=Int’l) Delete Digits (0 –4) ✦ Defaults. * Dial Pattern can be up to 8 digits (* is a wildcard); must include at least one number; cannot be[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3b (Continued) Form 3b-8 Entry No. 01234 Pattern to Match (up to 10 entries) Call Type (Voice/Data/Both) Service* Delete Digits (0–8) Entry No. 56789 Pattern to match (up to 10 entries) Call-Type (Voice/Data/Both) Service* Delete Digits (0–8) Call-By-Call Service Table Maximum: 10 entries[...]

MERLIN LEGEND ® Communications System Release 6.1 Form 3b-9 Number to Send ❑ Extension Only ❑ Base Number with Extension ____________________ (up to 12 digits) ❑ Line Telephone Number: (Maximum: 69 telephone numbers) Telephone Number to Send (up to12 digits) Trunk No. Telephone Number to Send (up to12 digits) Trunk No. For m 3b (Continued)[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3b (Continued) Form 3b-10 PRI Protocol Timers and Counters Change to Factory Setting 1 second 30 seconds 3 transmissions 260 octets 7 frames 4 seconds 4 seconds 4 seconds 90 seconds 60 seconds 4 seconds 120 seconds T200 Timer T203 Timer N200 Counter N201 Counter K Counter T303 Timer T305 Time[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3b (Continued) Form 3b-11 Dial Plan Routing Options Exptected Digits ❑ 1 ❑ 2 ❑ 3 ✦ ❑ 4 Delete Digits ❑ 0 ✦ ❑ 1 ❑ 2 ❑ 3 ❑ 4 Add Digits ❑ 0 digits ✦ ❑ Add these digits _____________ (Any number from 1–9999) T1 Switched 56 Options* Maximum:3 Modules (Make additional[...]

MERLIN LEGEND ® Communications System Release 6.1[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3c Form 3c-1 (Make as many copies as needed.) Incoming T runks: T ie In Direction Signaling Type (Intype/Outtype) Logical ID Trunk No. Two Way ✦ Outgoing Incoming In Out In Out Out In Out Wink ✦ Delay Immediate Automatic 1S ✦ E&M Signal 1C 5 Inmode Outmode Rotary ✦ Touch- Tone Rot[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3c (Continued) Form 3c-2 Incoming T runks: T ie In Direction Signaling Type (Intype/Outtype) Logical ID Trunk No. Two Way ✦ Outgoing Incoming In Out In Out Out In Out Wink ✦ Delay Immediate Automatic 1S ✦ E&M Signal 1C 5 Inmode Outmode Rotary ✦ Touch- Tone Rotary ✦ Touch- Tone D[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3d Form 3d-1 Incoming T runks: DID* (Make copies for each block.) Block Number (1 or 2) _______________ ✦ Factory Setting * Hybrid/PBX mode only Logical ID Add Digits ❑ 0 digits ✦ ❑ Add these digits _______________ (any number from 1– 9999) Signaling ❑ Rotary ✦ ❑ Touch-tone In[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3d (Continued) Form 3d-2 Incoming T runks: DID* Trunks Included in Block Telephone Number Logical ID Trunk Number Telephone Number Logical ID Trunk Number Disconnect Time 500 ms ✦ Disconnect Time 500 ms ✦ ✦ Factory Setting * Hybrid/PBX mode only Other (10 to 2550) Other (10 to 2550)[...]

MERLIN LEGEND ® Communications System Release 6.1[...]

MERLIN LEGEND ® Communications System Release 6.1 Form 3e-1 Automatic Route Selection W orksheet* Number of exchanges in the calling area ____________________ Preferred Trunk Pools For toll calls (Table 17) _______________ For local calls (Table 18) _______________ Number of Area Codes, Exchanges, or Network Destinations for which Trunk Pool Is Us[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3f Form 3f-1 Subpattern A Time of Day _________________ FRL Other Cal l Type † Pool (3 ✦ )‡ Digits Absorb (Both ✦ ) 1 _____ ______ _______ 1 _______ _____ 2 _____ ______ _______ 2 _______ _____ 3 _____ ______ _______ 3 _______ _____ 4 _____ ______ _______ 4 _______ _____ 5 _____ _____[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3f (Continued) Form 3f-2 Type of Table ❑ 6-Digit ❑ Area Code ❑ Exchange ❑ 1 + 7, dialing from ❑ within area code ❑ not within area code ✦ Area Code/Exchanges 001 __________ 002 __________ 003 __________ 004 __________ 005 __________ 006 __________ 007 __________ 008 __________ 0[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3g Form 3g-1 Automatic Route Selection Default and Special Numbers T ables* Table 17: Default Toll Table Table 18: Default Local Table Table 19: Dial 0 Pool ‡ FRL (3 ✦ ) Other Digits 1 _ 70__ ________ _____________________ Pool FRL (3 ✦ ) Other Digits 1 _____ ________ __________________[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3g[...]

MERLIN LEGEND ® Communications System Release 6.1 Form 3h-1 For m 3h Line Yes No ✦ 1 2 3 4 5 6 7 8 9 10 11 Note: Only for lines attached to 800 GS/LS-ID module. LS-ID Delay Line Yes No ✦ Line Yes No ✦ 38 23 24 25 26 27 28 29 30 49 61 62 63 64 65 66 67 68 69 70 71 72 78 79 80 22 21 20 19 18 17 16 15 14 13 12 60 59 58 57 56 55 54 53 52 51 50 4[...]

MERLIN LEGEND ® Communications System Release 6.1[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3i Form 3i-1 CPN/BN = Calling Party Number/Billing Number MLHG = Multi-Line Hunt Group Service Profile Identifier Series Comp MLHG Linear Service Configuration IOC “S” CPN/BN Hunt Pattern Circular Directory Number Logical ID Incoming T runks: BRI Options (800 NI-BRI Module) Line Number[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 3i (Continued) Form 3i-2 Clock Synchronization—100D or BRI Modules* ✦ Factory Setting * If the system includes both 800 NI-BRI modules and 100D modules, sychronization planning should be completed at the same time. Refer to Form 3b while completing this form. Primary Clock Synchronization[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 4a Form 4a-1 Extension Copy: Analog Multiline T elephone T emplate Master Ext. No. Person/Location Extensions Copied to (Make a copy of this form for each Master Extension.) Master Extension (Template Extension)[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 4a (Continued) Form 4a-2 Button Diagram 22 BUTTON 34 BUTTON 5 BUTTON 10 BUTTON SA Orig Only SA Icom Ring SA Icom V oice 1 Note: Lines 1 through 8 only default on a telephone when the system is in Key mode. 2 3 4 5 6 7 8 9 10 15 14 13 12 11 27 26 25 24 23 20 19 18 17 16 32 31 30 29 28 22 21 34[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 4b Form 4b-1 Analog Multiline T elephone (Make a copy of this form for each telephone.) Logical ID _______________ Extension No. _______________ Person or Location _________________ ❑ Copied from Master Ext. No. _________________ ✦ Factory Setting Extension Jack Pair ❑ Voice Announce to[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 4b (Continued) Form 4b-2 Button Diagram ❑ See Master Extension 22 BUTTON 34 BUTTON 5 BUTTON 10 BUTTON SA Orig Only SA Icom Ring SA Icom V oice 1 Note: Lines 1 through 8 only default on a telephone when the system is in Key mode. 2 3 4 5 6 7 8 9 10 15 14 13 12 11 27 26 25 24 23 20 19 18 17 1[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 4c Form 4c-1 Master Ext. No. Person/Location Extensions Copied to Extension Copy: MLX T elephone T emplate (Make a copy of this form for each Master Extension.) Master Extension (Template Extension)[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 4c (Continued) Form 4c-2 Button Diagram SA Icom Ring SA Icom V oice 20 28 20 10 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 28 27 25 26 23 24 21 22 Note: Lines 1 through 8 only default on a telephone when the system is in Key mode. SA Orig. Only 1 2 3 7 8 5 4 6[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 4c (Continued) Form 4c-3 15 14 12 11 Icom V oice Icom Ring 10 9 8 7 6 5 4 3 2 1 16 13 Key Mode: Up to 8 personal line buttons are assigned beginning at button 3. Behind Switch Mode: One prime line button is assigned to button 3. Icom V oice Icom Ring 10 9 8 7 6 5 4 3 2 1 5 10 Behind Switch Mo[...]

MERLIN LEGEND ® Communications System Release 6.1[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 4d Form 4d-1 MLX T elephone (Make a copy of this form for each telephone.) Logical ID _______________ Extension No. _______________ Person or Location _________________________ ❑ Copied from Master Ext. No. _________________ ❑ Wall Mount Telephone Model ❑ MLX-20L™* ❑ MLX-28D™ ❑ [...]

MERLIN LEGEND ® Communications System Release 6.1 Form 4d-2 For m 4d (Continued) Button Diagram ❑ See Master Extension SA Icom Ring SA Icom V oice 20 28 20 10 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 28 27 25 26 23 24 21 22 Note: Lines 1 through 8 only default on a telephone when the system is in Key mode. SA Orig. Only 1 2 3 7 8 5 4 6[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 4d (Continued) Button Diagram ❑ See Master Extension 13 12 11 5 4 3 2 1 16 15 14 10 9 8 7 6 SA Orig. Only SA Icom Voice SA Icom Ring Form 4d-3 Button Diagram for MLX-16DP Telephone[...]

MERLIN LEGEND ® Communications System Release 6.1[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 4e Form 4e-1 Auto Line Selection ______ ______ ______ ______ ______ ______ ______ ______ Optional Features Auto Callback ❑ Off ✦ ❑ On Call Waiting ❑ Off ✦ ❑ On Coverage Inside ❑ Off ❑ On ✦ Cover Ring Delay Primary Cover Ring Delay ❑ 2 Rings ✦ ❑ ____rings (1–6) Second[...]

MERLIN LEGEND ® Communications System Release 6.1[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 4f Form 4f-1 Optional Features Auto Callback ❑ Off ✦ ❑ On Call Waiting ❑ Off ✦ ❑ On Coverage Inside ❑ Off ❑ On ✦ HotLine ❑ Off ✦ ❑ On Tel. No. or Ext. No. ________________ Cover Ring Delay Primary Cover Ring Delay ❑ 2 Rings ✦ ❑ ____rings (1–6) Secondary Cover R[...]

MERLIN LEGEND ® Communications System Release 6.1[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 5a Form 5a-1 Direct-Line Console (DLC): Analog (Make a copy of this form for each telephone.) Logical ID _______________ Extension No. _______________ Person or Location _____________________ ❑ Copied from Master Ext. No. _________________ Personal Lines ______ ______ ______ ______ ______ _[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 5a (Continued) Form 5a-2 Assignment of outside trunks to console buttons begins with button number 3. Button Diagram ❑ See Master Extension Alarm Recall Shift 1 Shift 2 Shift 3 Drop Conf T rnsfr Send/ Remove Msg Msg Stat 22 BUTTON 34 BUTTON DISPLA Y CONSOLE WITH DSS Night Serv SA Icom Ring [...]

MERLIN LEGEND ® Communications System Release 6.1 For m 5b Form 5b-1 Direct-Line Console (DLC): Digital (Make a copy of this form for each console.) Logical ID _______________ Extension No. _______________ Person or Location _______________________ ❑ Copied from Master Ext. No. ________________ Voice-Announced Calls ❑ On ✦ ❑ Off Coverage I[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 5b (Continued) Form 5b-2 Assignment of outside trunks to console buttons begins with number 3. Button Diagram ❑ See Master Extension SA Icom Ring SA Icom V oice 28 20 1 2 3 4 5 1 11 12 13 14 15 16 17 18 19 20 28 27 25 26 2 2 21 22 1 2 3 7 8 5 4 6 12 13 10 9 11 17 18 15 14 16[...]

MERLIN LEGEND ® Communications System Release 6.1 Form 5c-1 MFM Adjunct: DLC Extension No. ____________________ Person or Location ___________________________________________ Connected to MLX extension No. ___________ Copied from Master Extension No. ___________ Auto Line Selection ______ ______ ______ ______ ______ ______ ______ ______ Optional F[...]

MERLIN LEGEND ® Communications System Release 6.1[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 5d Form 5d-1 Adjuncts ❑ Direct Station Selector ❑ Number (1 or 2) ____________ ❑ Headset ❑ Hearing-impaired handset ❑ Noisy environment Message Center Operator ❑ No ❑ Yes Queued Call Console (QCC)* (Make a copy of this form for each console.) Logical ID _______________ Extension[...]

MERLIN LEGEND ® Communications System Release 6.1[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 6a Form 6a-1 Optional Operator Features Direct-Line Console Operator Hold Timer ❑ 60 seconds ✦ ❑ _____ seconds (10 – 255) DLC Automatic Hold ❑ Disable ✦ ❑ Enable Queued Call Console* Hold Return ❑ Remain on hold ✦ ❑ Return to queue Automatic Hold or Release ❑ Automatic R[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 6a (Continued) Form 6a-2 Call Types* 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Group No. 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 QCC Operator to Receive Calls Group No. QCC Queue Priority Level (4 ✦ ) QCC Queue Priority Level (4 ✦ ) QCC Operator to Receive Calls Group Coverage Calls QCC Qu[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 6b Form 6b-1 ✦ Factory Setting * MLX telephones only Optional Extension Features Forced Account Code Entry No ✦ Yes Enable ✦ Disable Microphone* Not Allowed ✦ Allowed Delay 0 ✦ -9 Remote Call Forwarding English ✦ French Spanish Language* No ✦ Trunk-to- Trunk Transfer Yes † Sin[...]

MERLIN LEGEND ® Communications System Release 6.1[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 6c Form 6c-1 Principal User of Personal Line Note: Lines must be assigned to the principal user’s extension before the principal users can be programmed. See Form 2c, page1 for telephone numbers and extension numbers assigned to trunks. 801 802 803 804 805 806 807 808 809 810 81 1 812 813 8[...]

MERLIN LEGEND ® Communications System Release 6.1[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 6d Form 6d-1 Message-W aiting Receivers System Notification Threshold (0-30 seconds)_____________ (factory setting is 10 seconds) Fax Machine Extension No. Ext. No. Ext. No. Ext. No. Ext. No. Receivers 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16[...]

MERLIN LEGEND ® Communications System Release 6.1[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 6e Form 6e-1 Allowed Lists List 0 ____________ 0 1 2 3 4 5 6 7 8 9 List 1 ____________ 0 1 2 3 4 5 6 7 8 9 List 2 ____________ 0 1 2 3 4 5 6 7 8 9 List 3 ____________ 0 1 2 3 4 5 6 7 8 9 Allow to Ext. Nos. Allow to Ext. Nos. Allow to Ext. Nos. Allow to Ext. Nos.[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 6e (Continued) Form 6e-2 Allow to Ext. Nos. Allow to Ext. Nos. Allow to Ext. Nos. Allow to Ext. Nos. List 4 ____________ 0 1 2 3 4 5 6 7 8 9 List 5 ____________ 0 1 2 3 4 5 6 7 8 9 List 6 ____________ 0 1 2 3 4 5 6 7 8 9 List 7 ____________ 0 1 2 3 4 5 6 7 8 9[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 6f Form 6f-1 Disallowed Lists 0 1 2 3 4 5 6 7 8 9 List 0 ____________ 0 1 2 3 4 5 6 7 8 9 List 2 ____________ 0 1 2 3 4 5 6 7 8 9 List 1 ____________ Disallow to Ext. Nos. Disallow to Ext. Nos. Disallow to Ext. Nos.[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 6f (Continued) Form 6f-2 Disallow to Ext. Nos. Disallow to Ext. Nos. Disallow to Ext. Nos. 0 1 2 3 4 5 6 7 8 9 List 3 ____________ 0 1 2 3 4 5 6 7 8 9 List 5 ____________ 0 1 2 3 4 5 6 7 8 9 List 4 ____________[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 6f (Continued) Form 6f-3 0 1 2 3 4 5 6 7 8 9 List 6 ____________ Disallow to Ext. Nos. Disallow to Ext. Nos. List 7 ____________ ✦ Factory Setting List 7 ____________ 0 1 2 3 4 5 6 7 8 9 Default Entries ✦ 0 1 1 1 1 1 9 1 * 0 1 8 7 9 7 P 0 0 0 6 P 9 0 0 P7 6 9[...]

MERLIN LEGEND ® Communications System Release 6.1[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 6g Form 6g-1 Call Restriction Assignments and Lists Restriction Type Ext No. Out. Toll Unrest. Copy From Allowed List No. Disallowed List No. ARS Restriction Levels (FRL)* * Hybrid/PBX mode only.[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 6g (Continued) Form 6g-2 Restriction Type Ext No. Out. Toll Unrest. Copy From Allowed List No. Disallowed List No. ARS Restriction Levels (FRL)* * Hybrid/PBX mode only.[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 6h Form 6h-1 Authorization Codes Note: Keep this form in a secure place. Extension Number Authorization Code Extension Number Authorization Code ✦ Factory Setting Option for SMDR Account Code Field: ❑ Authorization Code ❑ Home Extension ✦[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 6h (Continued) Form 6h-2 Authorization Codes Note: Keep this form in a secure place. Extension Number Authorization Code Extension Number Authorization Code ✦ Factory Setting Option for SMDR Account Code Field: ❑ Authorization Code ❑ Home Extension ✦[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 6i Form 6i-1 Factory Set Pool Dial-Out Codes 70 890 892 893 894 895 896 897 898 899 891 Extension Number Renumber To Pool Dial-Out Code Restrictions Factory Setting: Restricted for all codes. Enter unrestricted codes on this form. Hybrid/PBX mode only.[...]

MERLIN LEGEND ® Communications System Release 6.1[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 7a Form 7a-1 Group Number __________ Group ID ____________________ Ext. No. Person or Location Call Pickup Groups Maximum: 30 groups. (Make additional copies if more than 8 groups are assigned.) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Group Number __________ Group ID ____________________ Ext. No.[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 7a (Continued) Form 7a-2 Group Number __________ Group ID ____________________ Ext. No. Person or Location 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Group Number __________ Group ID ____________________ Ext. No. Person or Location 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Group Number __________ Group ID[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 7b Form 7b-1 Gr oup Paging Group No. 1 Group ID ________________ Factory-Set Ext. No. 793 Renumber to _____ Ext. No. Person or Location 1 2 3 4 5 6 7 8 9 10 Group No. 2 Group ID ________________ Factory-Set Ext. No. 794 Renumber to _____ Ext. No. Person or Location 1 2 3 4 5 6 7 8 9 10 Group [...]

MERLIN LEGEND ® Communications System Release 6.1 For m 7b (Continued) Form 7b-2 Group No. 5 Group ID ________________ Factory-Set Ext. No. 797 Renumber to _____ Ext. No. Person or Location 1 2 3 4 5 6 7 8 9 10 Group No. 6 Group ID ________________ Factory-Set Ext. No. 798 Renumber to _____ Ext. No. Person or Location 1 2 3 4 5 6 7 8 9 10 Group No[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 7c Form 7c-1 Group Coverage Maximum: 32 groups. Make additional copies if more than 8 groups are assigned. Receivers † ❑ Calling Group or ❑ QCC queue ‡ Receivers † ❑ Calling Group or ❑ QCC queue ‡ Receivers † ❑ Calling Group or ❑ QCC queue ‡ Receivers † ❑ Calling G[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 7c (Continued) Form 7c-2 Receivers † ❑ Calling Group or ❑ QCC queue ‡ Receivers † ❑ Calling Group or ❑ QCC queue ‡ Receivers † ❑ Calling Group or ❑ QCC queue ‡ Receivers † ❑ Calling Group or ❑ QCC queue ‡ * If a group is the coverage group for AUDIX Voice Power[...]

MERLIN LEGEND ® Communications System Release 6.1 Form 7d-1 Gr oup Calling* Maximum: 32 groups. (Make a copy of this form for each group.) Group Number (1– 32) † _______________________ Group ID † __________________________________ Factory-Set Ext. No. __________________________ Renumber to _________________________ (See Form 2d) Provide cov[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 7d (Continued) Form 7d-2 Group Number _________________________________ Group ID _______________________________________ Ext. No. ________________________________________ Calling Group Options* Hunt Type ❑ Circular ✦ ❑ Linear ❑ Most-Idle Primary Delay Announcements ❑ No ✦ ❑ Yes,[...]

MERLIN LEGEND ® Communications System Release 6.1 SMDR Options Call Report Format ❑ Basic ✦ ❑ ISDN Calls Reported (non-UDP) ❑ Incoming and outgoing ✦ ❑ Outgoing only Talk Time ❑ Enabled ❑ Disabled ✦ Inside Dial Tone ❑ Inside ✦ ❑ Outside Reminder Service Cancel ❑ No ❑ Yes, _____ time of day Calls to Unassigned Extensions[...]

MERLIN LEGEND ® Communications System Release 6.1[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 9a Form 9a-1 User or Calling Group Name User or Calling Group Name User or Calling Group Name Ext. No. Calling Group No. or Trunk No. Night Service: Group Assignment* Ext. No. Calling Group No. or Trunk No. User or Calling Group Name Ext. No. Calling Group No. or Trunk No. Operator Ext. No. _[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 9a (Continued) Form 9a-2 User or Calling Group Name User or Calling Group Name User or Calling Group Name Ext. No. Calling Group No. or Trunk No. Ext. No. Calling Group No. or Trunk No. User or Calling Group Name Ext. No. Calling Group No. or Trunk No. Operator Ext. No. _____ Operator Ext. No[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 9b Form 9b-1 Password _______________________ (To keep the password private, do not fill in the blank.) Night Service: Outward Restriction Telephone No. (12 digits maximum) Emergency Allowed List Item No. Telephone No. (12 digits maximum) Item No. 0 1 2 3 4 5 6 7 8 9 Ext. No. Exclusion List ([...]

MERLIN LEGEND ® Communications System Release 6.1 For m 9b (Continued) Form 9b-2 Ext. No. Exclusion List (Telephones not restricted during Night Service) Name Ext. No. Name Ext. No. Name[...]

MERLIN LEGEND ® Communications System Release 6.1 Form 9c-1 Night Service: Options For m 9c Day * Hours and minutes in 24-hour (military) time Sunday (0) Monday (1) Tuesday (2) Wednesday (3) Thursday (4) Friday (5) Saturday (6) Start Time* Stop Time* Note: Start time is the END of your business day. Stop time is the BEGINNING of your business day.[...]

MERLIN LEGEND ® Communications System Release 6.1[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 10a Form 10a-1 Label Form: Posted Message Revised Message (16 characters maximum) (Cannot be changed) Default Label Message No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 DO NOT DISTURB OUT TO LUNCH AT HOME OUT SICK IN A MEETING IN CONFERENCE WITH A CLIENT WITH A CUSTOMER AWAY FROM DE[...]

MERLIN LEGEND ® Communications System Release 6.1[...]

MERLIN LEGEND ® Communications System Release 6.1 Form 10b-1 Dial Code ✦ Factory Setting * If you select “No” display, this indicates a Marked System Speed Dial number which can override calling restrictions. Yes ✦ Display No* Telephone Number (40 digits maximum) Name (11 characters maximum) System Speed Dial #600 #601 #602 #603 #604 #605 [...]

MERLIN LEGEND ® Communications System Release 6.1 For m 10b (Continued) Form 10b-2 Dial Code Yes ✦ Display No* Telephone Number (40 digits maximum) Name (11 characters maximum) #622 #623 #624 #625 #626 #627 #628 #629 #630 #631 #632 #633 #634 #635 #636 #637 #638 #639 #640 #641 #642 #643 ✦ Factory Setting * If you select “No” display, this i[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 10b (Continued) Form 10b-3 Dial Code Yes ✦ Display No* Telephone Number (40 digits maximum) Name (11 characters maximum) #644 #645 #646 #647 #648 #649 #650 #651 #652 #653 #654 #655 #656 #657 #658 #659 #660 #661 #662 #663 #664 #665 System Speed Dial ✦ Factory Setting * If you select “No?[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 10b (Continued) Form 10b-4 Dial Code Yes ✦ Display No* Telephone Number (40 digits maximum) Name (11 characters maximum) #666 #667 #668 #669 #670 #671 #672 #673 #674 #675 #676 #677 #678 #679 #680 #681 #682 #683 #684 #685 #686 #687 ✦ Factory Setting * If you select “No” display, this i[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 10b (Continued) Form 10b-5 Dial Code Yes ✦ Display No* Telephone Number (40 digits maximum) Name (11 characters maximum) #688 #689 #690 #691 #692 #693 #694 #695 #696 #697 #698 #699 #700 #701 #702 #703 #704 #705 #706 #707 #708 #709 System Speed Dial ✦ Factory Setting * If you select “No?[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 10b (Continued) Form 10b-6 Dial Code Yes ✦ No* Telephone Number (40 digits maximum) Name (11 characters maximum) Display #710 #711 #712 #713 #714 #715 #716 #717 #718 #719 #720 #721 #722 #723 #724 #725 #726 #727 #728 #729 ✦ Factory Setting * If you select “No” display, this indicates a[...]

MERLIN LEGEND ® Communications System Release 6.1 For m 11 Member Ext. No.† Observer Ext. No.* _____ Service Observing: Group Assignment (Make additional copies of this form as needed.) Maximum: 16 Service Observing Groups * Observer extension must be an MLX telephone but cannot be a QCC or CTI Link. The Service Observing button on the Observers[...]

MERLIN LEGEND ® Communications System Release 6.1 Service Observing: Group Assignment (Make additional copies of this form as needed.) Maximum: 16 Service Observing Groups * Observer extension must be an MLX telephone but cannot be a QCC or CTI Link. The Service Observing button on the Observers telephone must be programmed via Centralized Telepho[...]

Data Forms Page C-1 C MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 C C Data Forms This appendix contain s one cop y of ea ch dat a form. T he forms are lis ted in T able C–1 . Y ou shou ld make c opies o f these forms an d use the copie s, keepi ng the origi nals for future us e. The s ystem p [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Data Forms Page C-2 C[...]

MERLIN LEGEND ® Communications System Release 6.1 Data Form 1a Page ______of______ Modem Data Station Data Station Use ❑ Individual use ❑ Local host computer ❑ LAN workstation Modem Pool Member ❑ No ❑ Yes, Pool Number __________ Assigned to Data Hunt Group ❑ No ❑ Yes, DHG Extension __________ Optional Features Pool Dial-Out Code Rest[...]

MERLIN LEGEND ® Communications System Release 6.1 Data Form 1a Page ______of______[...]

ISDN T erminal Adapter Data Station Data Station Use ❑ Individual use ❑ Local host computer ❑ LAN workstation Modem Pool Member ❑ No ❑ Yes, Pool Number __________ Assigned to Data Hunt Group ❑ No ❑ Yes, DHG Extension __________ Optional Features Pool Dial-Out Code Restriction ❑ Unrestricted from following codes  ______ ______ ___[...]

MERLIN LEGEND ® Communications System Release 6.1 Data Form 1b[...]

MERLIN LEGEND Communications System Release 6.1 Data Form 2 Page______of_______ Factory-Set Ext. No. ___________ Renumber To _________________ Purpose of Group _____________________________ _____________________________ _____________________________ _____________________________ (example: Local Host Computer Access Workstation or LAN Access, etc.) [...]

MERLIN LEGEND Communications System Release 6.1 Data Form 2 (Continued) Page______of_______ Group Number _________________________________ Group ID _______________________________________ Ext. No. ________________________________________ Calling Group Options Hunt Type ❑ Circular ✦ ❑ Linear Delay Announcement ❑ No ✦ ❑ Yes, Extension No.[...]

MERLIN LEGEND Communications System Release 6.1 Data Form 3 Page______of_______ Digital Data/Video Station Data/Video Type 1B Form 3-1 Logical ID Extension Equipment Person Location In Digital Facilities 2B Out[...]

MERLIN LEGEND Communications System Release 6.1 Data Form 3[...]

T1/PRI Planne r Page D-1 D MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 D D T1/PRI Planner T o e nsur e compati bility with the system , all loc al offerings of DS1 config urations must be reviewe d by L ucent T echnologies Sales an d Desi gn Suppor t Cente r (SDSC) p ersonne l. This revie w begi[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 T1/PRI Planne r Page D-2 D Form Needed D T1/PRI Planner Planning Form Instructions D 1. On pag e 1, fill i n the cus tomer na me, tel ephone num ber , and addre ss. NOTE: Referen ce Num ber is fil led in by SDSC. 2. Fill in the O rder Num ber . 3. Iden[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 T1/PRI Planne r Page D-3 D 9. T o e nsure th at the sy nchroniza tion i ntegrity of t he DS1 network  both this c ommuni cations system an d its f ar-end c onnec tions  is protect ed, prepare the DS1 Plann ing Map on page 4 for rev iew by SD SC. [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 T1/PRI Planne r Page D-4 D The c ommunica tions system in Figure D–1 is confi gured as f ollow s: ■ Module 1 in slot 04 is connect ed to an ACCULINK 3150 C SU that is approx imately 100 cabl e feet fro m the c ontrol un it. (The DS 1 faci lity is c[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 T1/PRI Planne r Page D-5 D SDSC also ev aluates t he compl exity of the fac ility confi guratio n reques ted. Examp les of co mplex c onfigu rations are conn ections into PBX network ing applic ations, c onnecti ons to multiple xing arrange ments, or a[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 T1/PRI Planne r Page D-6 D 4. If the type of ser vice i s PRI, com plete t he PRI Id entifica tion Se rvice se ction by do ing one of th e followin g: ■ If yo u are not planni ng to use the num ber iden tificatio n serv ice, check th e No box and pro[...]

MERLIN LEGEND Communications System Release 6.1 T1/PRI Planner (Continued) 1 Reference No. ___________________ Customer * Name _________________________________________________________ Tel. No. ____________________ * Address __________________________________________________________________________________ * Order Number ___________________________[...]

MERLIN LEGEND Communications System Release 6.1 T1/PRI Planner (Continued) 2 * All fields required for presale * Module 1 Service Ordered or Planned ❑ PRI ❑ T1 Frame Format ❑ ESF (Preferred) ❑ D4 (May be used if required by local telephone company) Switch Type (PRI Service Only) ❑ 4ESS ❑ Legend-NTWK ❑ 5ESS ❑ Legend-PBX ❑ DMS-250 ?[...]

MERLIN LEGEND Communications System Release 6.1 T1/PRI Planner (Continued) 3 * Module 3 Service Ordered or Planned ❑ PRI ❑ T1 Frame Format ❑ ESF (Preferred) ❑ D4 (May be used if required by local telephone company) Switch Type (PRI Service Only) ❑ 4ESS ❑ Legend-NTWK ❑ 5ESS ❑ Legend-PBX ❑ DMS-250 ❑ DMS-100 ❑ DXE600 Line Coding [...]

MERLIN LEGEND Communications System Release 6.1 T1/PRI Planner (Continued) CONTROL UNIT 100D MODULE 1 SLO T :____ 100D MODULE 2 SLO T :____ 100D MODULE 3 SLO T :____ Appro ximate Distance_____ Appro ximate Distance_____ Appro ximate Distance_____ CSU Acculink 3150 Other* None Acculink 3150 Other* None Acculink 3150 Other* None Connection 1 CO PBX P[...]

MERLIN LEGEND Communications System Release 6.1 T1/PRI Planner (Continued) Subscribed To: ❑ Ground-start (T1 only) ❑ Loop-start (T1 only) ❑ Tie Trunk (T1 only) ❑ MultiQuest 900 (w/wo DNIS) (T1 or AT&T Toll) ❑ Megacom† ❑ OUTWATS‡ (T1 or AT&T Toll) ❑ Megacom 800 ❑ INWATS‡ (w/wo DNIS)† (T1 or AT&T Toll) ❑ Megacom/[...]

MERLIN LEGEND Communications System Release 6.1 T1/PRI Planner (Continued) 6 Non-Complex Configuration Module _____ of ______ Slot No. __________ Page______of_______ * Required fields for presale * Will SID/ANI be used? ❑ No ❑ Yes Incoming calls ❑ ANI ❑ SID ❑ Both . . . Prefer _____ then _____ Outgoing calls ❑ ANI ❑ SID/ANI Privacy ?[...]

MERLIN LEGEND Communications System Release 6.1 T1/PRI Planner (Continued) Subscribed To: ❑ Ground-start (T1 only) ❑ Loop-start (T1 only) ❑ Tie Trunk (T1 only) ❑ MultiQuest 900 (w/wo DNIS) (T1 or AT&T Toll) ❑ Megacom† ❑ OUTWATS‡ (T1 or AT&T Toll) ❑ Megacom 800 ❑ INWATS‡ (w/wo DNIS)† (T1 or AT&T Toll) ❑ Megacom/[...]

MERLIN LEGEND Communications System Release 6.1 T1/PRI Planner (Continued) 8 Non-Complex Configuration Module _____ of ______ Slot No. __________ Page______of_______ * Required fields for presale * Will SID/ANI be used? ❑ No ❑ Yes Incoming calls ❑ ANI ❑ SID ❑ Both . . . Prefer _____ then _____ Outgoing calls ❑ ANI ❑ SID/ANI Privacy ?[...]

MERLIN LEGEND Communications System Release 6.1 T1/PRI Planner (Continued) Subscribed To: ❑ Ground-start (T1 only) ❑ Loop-start (T1 only) ❑ Tie Trunk (T1 only) ❑ MultiQuest 900 (w/wo DNIS) (T1 or AT&T Toll) ❑ Megacom† ❑ OUTWATS‡ (T1 or AT&T Toll) ❑ Megacom 800 ❑ INWATS‡ (w/wo DNIS)† (T1 or AT&T Toll) ❑ Megacom/[...]

MERLIN LEGEND Communications System Release 6.1 T1/PRI Planner (Continued) 10 Non-Complex Configuration Module _____ of ______ Slot No. __________ Page______of_______ * Required fields for presale * Will SID/ANI be used? ❑ No ❑ Yes Incoming calls ❑ ANI ❑ SID ❑ Both . . . Prefer _____ then _____ Outgoing calls ❑ ANI ❑ SID/ANI Privacy ?[...]

DS1 C onnec tiv ity Order ing Page E-1 E MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 E E DS1 Connectivi ty Ordering After t he contra ct is si gned, t he sales represent ative or author ized dea ler cont acts the DS1 c onnecti vity ve ndor to di scuss the T1/P RI servic e order . The vend or nee[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 DS1 C onnec tiv ity Order ing Page E-2 E Audible Ringi ng Source o Digital PBX o Channel Servic e Testing Se rvice o AT&T o ___ If a CSU other than those l isted above i s used, Luc ent Techno logies wi ll not acc ept the respo nsibil ity for its i[...]

Unit Load Calcu lation Page F-1 F MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 F F Unit Load Calcu lation A unit l oad is a measure of powe r (1.9 watts ) used to determin e the el ectrical load that t he followi ng com ponent s have on each carr ie r ’s power suppl y: ■ T e l ephones and Adj[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Unit Load Calcu lation Page F-2 Unit Loa d Rules F Unit Load Rules F A gener al rule t o follow is that if y ou can di stribut e the DID mo dules and teleph one modu les equa lly a cross the carri ers, yo u will pr event unn ecessar y drai n on an y on[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Unit Load Calcu lation Page F-3 Unit Load Work sheet F Unit L oad W orkshee t F 1. Numb er of mo dules in carr ier (e xcludi ng pow er su pply and pr oces sor) : _______ __________ _ ■ If fewe r than 5, n o further calculati on is requ ired . ■ If [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Unit Load Calcu lation Page F-4 Unit Load Work sheet F 5. Calcul ate the estimated unit load s. Module Qty x Unit Load = T otal 008 12.0 008 MLX 13.2 5 008 OP T 8.0 012 T/R 8.4 016 T/R 12.8 100D 0.0 400 LS 0.0 400 EM 8.0 400 GS /LS/TTR 0.0 408 12.0 408[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Unit Load Calcu lation Page F-5 Unit Load Work sheet F * Unit loads are compute d for ea ch trunk f or trunk-typ e networ k acces s lines. † The MF M has its o wn wall power unit located at the tele phone and th erefore is not added to the unit load [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Unit Load Calcu lation Page F-6 Unit Load Work sheet F 7. Try to e xchange module s betw een ca rriers t o reduce the uni t loads to 75 (if a 391C1 or 391A3 po wer supp ly is i nstalled ) or 54 (if a 391A 1 or 391 A2 powe r supply is insta lled). (R em[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Unit Load Calcu lation Page F-7 Unit Load Work sheet F * Unit loads are compute d for ea ch trunk f or trunk-typ e networ k acces s lines. † The MF M has its own wal l power u nit locat ed at th e telepho ne and , therefore, is not add ed to the unit[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Unit Load Calcu lation Page F-8 Unit Load Work sheet F 9. Try to e xchange module s betw een ca rriers t o redu ce the unit load s for sl ots 5 and 6 thr ough 27. ( Remem ber that th e 100D, 800 NI-BRI, 400 LS, 40 0 GS/LS, 800, and 80 0 GS/L S modules [...]

NI-1 BRI Review Page G-1 G MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 G G NI-1 BRI R eview This app endix c ontains i nstructio ns for c omplet ing the NI- 1 BRI Pla nner Form . If you hav e questi ons whil e complet ing the form pr ior to the sale , contact the Sales and D esign Su pport Cent [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Review Page G-2 G T o pr operly or der and p rogram NI-1 BRI s ervice, i t may be n ecessary to contact t he loca l servi ce prov ider to d etermine what se rvice s are avai lable and the typ e of s witching equipm ent used. S ee Ap pendix H, [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Review Page G-3 G 10. Determi ne whi ch type of c onfigu ration is best sui ted for your s ystem. S ome guid elines f or se lecting the se rvice config uration are shown below: ■ IOC capab ility pac kage “S ” Each B RI line, a lso called[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Review Page G-4 G The prog ramm ing for M ultiline Hunt is CO swit ch dep endent. T he Lucent T e chnologi es 5ESS and Siem ens SSC EWSD switches provide huntin g through the Ser ies Com pletion fe ature. The Norther n T el ecom DMS -100 swi t[...]

MERLIN LEGEND Communications System Release 6.1 NI-1 BRI Planner (Continued) 1 Reference No. ___________________ Customer * Name _________________________________________________________ Tel. No. ____________________ * Address __________________________________________________________________________________ * Order Number _________________________[...]

MERLIN LEGEND Communications System Release 6.1 NI-1 BRI Planner (Continued) Type of Service* ❑ _______________________________________ Type of CO Switch ❑ _______________________________________ Service Configurations ❑ IOCÓSÓ Number of BRI Lines Provisioned _______ ❑ MLH: ❑ MLHG ❑ Series Completion Number of BRI Lines Provisioned __[...]

NI-1 BRI Provis ioning Page H-1 H MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 H H NI-1 BRI Provisioning This appendix provid es de tailed in format ion conc erning t he featu res and trans lations t hat make u p the ISDN O rderin g Code (IO C) stan dardize d capabi lity packa ge “S”, as well[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H-2 Lucent Te chnologies 5ESS Switch Translations H Lucent T echnologies 5ESS Switch T ranslations H For t he Lucent T e chnol ogies 5E SS switc h, Capa bility P ackage “S” in cludes altern ate vo ice/circ uit-swi tched [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H-3 Lucent Te chnologies 5ESS Switch Translations H Fields that mus t be po pulated on Screen s 4, 5, and 6: 48. CKT TN < enter TN > 49. CKT LCC < enter LCC > 50. CKT RAX < enter RA X value > 55. TERMTYP &l[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H-4 Lucent Te chnologies 5ESS Switch Translations H DN2 T ranslations (Note: DSL infor mation was built with DN1) H Fields that mus t be po pulated on Screen s 1, 2, 3 and 4 : 1. DSL TN <C p lus sec ond Teleph one num ber[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H-5 Lucent Te chnologies 5ESS Switch Translations H Series Co mpletion Featur e T ranslati ons H The s ample s creens shown be low il lustrat e the t ranslati ons for alterna te voic e and data hun ting on one mai n DSL and [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H-6 Lucent Te chnologies 5ESS Switch Translations H 5ESS SWITCH LABNSC1 SCREEN 3 OF 14 RECENT CHANG E 23.8 DSL/BRCS ASSIGNMENT (USER INFO) >28. USPID 0122287000 29. MAXB CHL1 30. ACT USERY 31. PPB1 USRN 32. PPB2 USRN 33. [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H-7 Lucent Te chnologies 5ESS Switch Translations H 5ESS SW ITCH LABNSC1 SCREEN 6 OF 14 RECENT CH ANGE 23.8 DSL/BRCS AS SIGNMENT >106. BFGN ______ _ 109. FEATURE LIST (FL) A A A A ROW FEATURE A P C R FEATURE A P C R FEATU[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H-8 Lucent Te chnologies 5ESS Switch Translations H 5ESS SWITCH LABNSC1 SCREEN 9 OF 14 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (HIG H RUNNER FEATURE PARAMETERS) >176. CALL FORWARDING FEATURE PARAMETERS (CF) ROW FEATURE FWD[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H-9 Lucent Te chnologies 5ESS Switch Translations H 5ESS SW ITCH LABNSC1 SCREEN 12 OF 14 RECENT CH ANGE 23.8 DSL/BRCS ASSIG NMENT (PPB1) >245. PPB1 TN _______ 254. RATE _____ 264. H PVC LCN ___ 246. LCC ___ 255. N2 ___ 26[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -10 Lucent Techn ologies 5ESS Swi tch Translati ons H 5ESS SWITCH LABNSC1 SCREEN 1 OF 14 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (*)1. DSL TN C 2228701SERVICES AND FEATURES SC REENS (*)4. MLHG ____ ------------------------ [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -11 Lucent Techn ologies 5ESS Swi tch Translati ons H 5ESS SW ITCH LABNSC1 SCREEN 4 OF 14 RECENT CH ANGE 23.8 DSL/BRCS ASSIG NMENT (CKT) >34. CKT TN 2228701 CIRCUIT VOICE (CSV ) CIRCUIT DATA (CSD) 35. CKT LCC DSL 46. CS[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -12 Lucent Techn ologies 5ESS Swi tch Translati ons H 5ESS SW ITCH LABNSC1 SCREEN 7 OF 14 RECENT CH ANGE 23.8 DSL/BRCS ASSIGNMENT (HIGH RUNNER FEATURE PARAMETERS) >134. TG:GRPID 0 146. ACSR GRPNM ____ ____ 158. QALWD _ [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -13 Lucent Techn ologies 5ESS Swi tch Translati ons H 5ESS SWITCH LABNSC1 SCREEN 1 OF 14 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (*)1. DSL TN C 2228703SERVICES AND FEATURES SC REENS (*)4. MLHG ____ ------------------------ [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -14 Lucent Techn ologies 5ESS Swi tch Translati ons H 5ESS SW ITCH LABNSC1 SCREEN 4 OF 14 RECENT CH ANGE 23.8 DSL/BRCS ASSIG NMENT (CKT) >34. CKT TN 2228703 CIRCUIT VOICE (CSV ) CIRCUIT DATA (CSD) 35. CKT LCC DSL 46. CS[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -15 Lucent Techn ologies 5ESS Swi tch Translati ons H 5ESS SW ITCH LABNSC1 SCREEN 7 OF 14 RECENT CH ANGE 23.8 DSL/BRCS ASSIGNMENT (HIGH RUNNER FEATURE PARAMETERS) >134. TG:GRPID 0 146. ACSR GRPNM ____ ____ 158. QALWD _ [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -16 Lucent Techn ologies 5ESS Swi tch Translati ons H 5ESS SWITCH LABNSC1 SCREEN 1 OF 14 RECENT CHANGE 23.8 DSL/BRCS ASSIGNMENT (*)1. DSL TN C 2228704SERVICES AND FEATURES S CREENS (*)4. MLHG ____ ------------------------ [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -17 Lucent Techn ologies 5ESS Swi tch Translati ons H 5ESS SW ITCH LABNSC1 SCREEN 4 OF 14 RECENT CH ANGE 23.8 DSL/BRCS ASSIG NMENT (CKT) >34. CKT TN 2228704 CIRCUIT VOICE (CSV ) CIRCUIT DATA (CSD) 35. CKT LCC DSL 46. CS[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -18 Lucent Techn ologies 5ESS Swi tch Translati ons H 5ESS SW ITCH LABNSC1 SCREEN 7 OF 14 RECENT CH ANGE 23.8 DSL/BRCS ASSIGNMENT (HIGH RUNNER FEATURE PARAMETERS) >134. TG:GRPID 0 146. ACSR GRPNM ____ ____ 158. QALWD _ [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -19 Northern Tele com DM S-100 Switch Trans lations H Northern T elecom DMS-1 00 Switch T ranslations H For the N orther n T el ecom DMS -100 swi tch, Ca pability Package “ S” inc ludes altern ate vo ice/circ uit-swi t[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -20 Northern Tele com DM S-100 Switch Trans lations H Asso ciate new D N with L TID using the NEW com mand: SONUMBE R <<cr> or $ > DN < enter DN > LCC <ISDNK SET> GROUP < enter grou p name > S[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -21 Northern Tele com DM S-100 Switch Trans lations H SPIDS FX opt ion SPID_SUFFIX < enter s pid suffi x value > PVC option VERSION <FUNCTIONAL> ISSUE < 2> Asso ciate new D N with L TID using the NEW com [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -22 Northern Tele com DM S-100 Switch Trans lations H Multiline Hunt Group Feature T ranslations H The s ample s creens shown be low il lustrat e the t ranslati ons for alterna te voic e and data hunti ng on th ree Di git [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -23 Northern Tele com DM S-100 Switch Trans lations H QLT PSATS 141 LTID: PSATS 141 SNPA: 201 DIRECTORY NUMBER: 2257141 LT GROUP NO: 13 LTCLASS: BRAFS DEFAULT LOGICAL TERMINAL: N EKTS: N CACH: N BEARER SERVICE RESTRICTIONS[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -24 Northern Tele com DM S-100 Switch Trans lations H QLT PSATS 142 LTID: PSATS 142 SNPA: 201 DIRECTORY NUMBER:2257142 LT GROUP NO: 13 LTCLASS: BRAFS DEFAULT LOGICAL TERMINAL: N EKTS: N CACH: N BEARER SERVICE RESTRICTIONS:[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -25 Northern Tele com DM S-100 Switch Trans lations H LTID: PSATS 143 SNPA: 201 DIRECTORY NUNBER:2257143 LT GROUP NO: 13 LTCLASS: BRAFS DEFAULT LOGICAL TERMINAL: N EKTS: N CACH: N BEARER SERVICE RESTRICTIONS: N OPMD CS: Y [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -26 Northern Tele com DM S-100 Switch Trans lations H LTID: PSATS 144 SNPA: 201 DIRECTORY NUMBER: 2257144 LT GROUP NO: 13 LTCLASS: BRAFS DEFAULT LOGICAL TERMINAL: N EKTS: N CACH: N BEARER SERVICE RESTRICTIONS: N OPMD CS: Y[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -27 Northern Tele com DM S-100 Switch Trans lations H LTID: PSATS 145 SNPA: 201 DIRECTORY NUMBER:2257145 LT GROUP NO: 13 LTCLASS: BRAFS DEFAULT LOGICAL TERMINAL: N EKTS: N CACH: N BEARER SERVICE RESTRICTIONS: N OPMD CS: Y [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -28 Northern Tele com DM S-100 Switch Trans lations H LTID: PSATS 146 SNPA: 201 DIRECTORY NUMBER:2257146 LT GROUP NO: 13 LTCLASS: BRAFS DEFAULT LOGICAL TERMINAL: N EKTS: N CACH: N BEARER SERVICE RESTRICTIONS: N OPMD CS: Y [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -29 Northern Tele com DM S-100 Switch Trans lations H LEN: HOST 01 1 10 02 ISG: 0 DCH: 1 ISG BRA Channel: 21 CARCODE: BX27AA PADGRP: NPDGP PM NODE NUMBER : 32 PM TERMINAL NUMBER: 323 TEI LTID CSPSBCH/ISG Bd --- -----------[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -30 Siemens S SC EWSD Swit ch Transl ations H Siemens SSC EWSD Switch T ranslations H For t he Siemen s SS C EWSD switch, Capabi lity P ackage “S” in cludes alter nate voice/ circuit-s witch ed data on two B-cha nnels [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -31 Siemens S SC EWSD Swit ch Transl ations H DISPSUB :DN=68 55917; NPA = 215 DN = 6855 917 EQ N = 20-0 -5-4MASK NO:03800 CAT = IBA MASKNO: 03774 BCHDN = 2 M AS KN O:037 98 BCDN = SP &AU3 &C56 &C6 4 M ASKNO:045[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -32 Siemens S SC EWSD Swit ch Transl ations H DISPSUB :DN=68 55919; NPA = 215 DN = 6855 919 EQ N = 20-0 -5-4MASK NO:03800 CAT = IBA MASKNO: 03774 BCHDN = 2 M AS KN O:037 98 BCDN = SP &AU3 &C56 &C6 4 M ASKNO:045[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -33 Siemens S SC EWSD Swit ch Transl ations H Series Co mpletion Featur e T ranslati ons H The i nformatio n listed below pro vides the tr anslati on for ei ther voi ce or d ata hunting on thr ee Digital Subscr iber L ines[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -34 Siemens S SC EWSD Swit ch Transl ations H CONTINUATION TEXT 0001 NAVK1/BELLCORNJRB/APS 13.0 P S0071/000 96-01-18 16:22:08 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER MASKNO:04328 MASKNO:00000 VIEW = DN. NPA = 215. DN = 6[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -35 Siemens S SC EWSD Swit ch Transl ations H CONTINUATION TEXT 0003 NAVK1/BELLCORNJRB/APS 13.0 P S0071/000 96-01-18 16:22:15 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN =[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -36 Siemens S SC EWSD Swit ch Transl ations H CONTINUATION TEXT 0005 NAVK1/BELLCORNJRB/APS 13.0 P S0071/000 96-01-18 16:22:22 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN =[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -37 Siemens S SC EWSD Swit ch Transl ations H CONTINUATION TEXT 0007 NAVK1/BELLCORNJRB/APS 13.0 P S0071/000 96-01-18 16:22:29 M 0959 OMT-00/LEO NLY2816/04328 TERMINAL SERVICE PROFILE DATAMASKNO:04328 MASKNO:00000 VIEW = TS[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -38 Siemens S SC EWSD Swit ch Transl ations H CONTINUATION TEXT 0010 NAVK1/BELLCORNJRB/APS 13.0 P S0071/000 96-01-18 16:22:38 M 0959 OMT-00/LEO NLY2816/04328 TERMINAL SERVICE PROFILE DAT A MASKNO:04328 MASKNO:00000 VIEW = [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -39 Siemens S SC EWSD Swit ch Transl ations H CONTINUATION TEXT 0012 NAVK1/BELLCORNJRB/APS 13.0 P S0071/000 96-01-18 16:22:44 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER MASKNO:04328 MASKNO:00000 VIEW = DN. NPA = 215. DN = 6[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -40 Siemens S SC EWSD Swit ch Transl ations H CONTINUATION TEXT 0014 NAVK1/BELLCORNJRB/APS 13.0 P S0071/000 96-01-18 16:22:51 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN =[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -41 Siemens S SC EWSD Swit ch Transl ations H CONTINUATION TEXT 0016 NAVK1/BELLCORNJRB/APS 13.0 P S0071/000 96-01-18 16:22:58 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN =[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -42 Siemens S SC EWSD Swit ch Transl ations H CONTINUATION TEXT 0018 NAVK1/BELLCORNJRB/APS 13.0 P S0071/000 96-01-18 16:23:05 M 0959 OMT-00/LEO NLY2816/04328 TERMINAL SERVICE PROFILE DAT A MASKNO:04328 MASKNO:00000 VIEW = [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -43 Siemens S SC EWSD Swit ch Transl ations H CONTINUATION TEXT 0021 NAVK1/BELLCORNJRB/APS 13.0 P S0071/000 96-01-18 16:23:13 M 0959 OMT-00/LEO NLY2816/04328 TERMINAL SERVICE PROFILE DAT A MASKNO:04328 MASKNO:00000 VIEW = [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -44 Siemens S SC EWSD Swit ch Transl ations H CONTINUATION TEXT 0023 NAVK1/BELLCORNJRB/APS 13.0 P S0071/000 96-01-18 16:23:20 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER MASKNO:04328 MASKNO:00000 VIEW = DN. NPA = 215. DN = 6[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -45 Siemens S SC EWSD Swit ch Transl ations H CONTINUATION TEXT 0025 NAVK1/BELLCORNJRB/APS 13.0 P S0071/000 96-01-18 16:23:27 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN =[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -46 Siemens S SC EWSD Swit ch Transl ations H CONTINUATION TEXT 0027 NAVK1/BELLCORNJRB/APS 13.0 P S0071/000 96-01-18 16:23:34 M 0959 OMT-00/LEONLY2816/04328 SUBSCRIBER MASKNO:04328 MASKNO:00000 VIEW = DNCT. NPA = 215. DN =[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -47 Siemens S SC EWSD Swit ch Transl ations H CONTINUATION TEXT 0029 NAVK1/BELLCORNJRB/APS 13.0 P S0071/000 96-01-18 16:23:40 M 0959 OMT-00/LEO NLY2816/04328 TERMINAL SERVICE PROFILE DAT A MASKNO:04328 MASKNO:00000 VIEW = [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 NI-1 BRI Provis ioning Page H -48 Siemens S SC EWSD Swit ch Transl ations H CONTINUATION TEXT 0032 NAVK1/BELLCORNJRB/APS 13.0 P S0071/000 96-01-18 16:23:49 M 0959 OMT-00/LEO NLY2816/04328 TERMINAL SERVICE PROFILE DAT A MASKNO:04328 MASKNO:00000 VIEW = [...]

Network Engin eering Form s Page I-1 I MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 I I Network Engineering Forms This appendix conta ins one co py of ea ch of t he netwo rk plan ning form s use d by the Networ k Engi neering Gr oup to plan and c onfigur e a MER LIN LEGE ND Rele ase 6.0 (o r late[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Network Engin eering Form s Page I-2 I[...]

REQUEST FOR SALES AND DESIGN SUPPOR T CENTER SER VICES (E-1154) Check each service being requested and describe in Scope of W ork below: Installation Specifications DEFINITY A UDIX / Intuity MERLIN LEGEND Networking Sys Mgmt / CAS UPS / DC P o wer CONVERSANT CMS Floor plan Other T echnical Assurance (Check products) GENERAL INFORMA TION: CUST OMER [...]

1 MERLIN LEGEND R6 DESIGN IMPLEMENT A TION GUIDE Network Map: In the space provided below please provide a drawing of your network configuration. For ease of discussion please identify each site by a Node Number. (Usually, if a DEFINITY is part of the network, it will be identified as Node 1). Please include type of system, facilities interconnecti[...]

2 MERLIN LEGEND R6 DESIGN IMPLEMENTATION GUIDE (CONTINUED) If providing information for more than one site, please complete separate Design Implementation Guide pages 2 through 6 for each site . (Multiple Network Configuration drawings are not required). Site/Customer Information: Node Number: _______ Name: _________________________________________[...]

3 MERLIN LEGEND R6 DESIGN IMPLEMENTATION GUIDE (CONTINUED) Customer Name: __________________________________ Node: ________ Dial Plan information: Dial plan numbers for extensions, adjuncts, lines and calling groups must be unique across the network. Numbers will have to be changed if a conflict is encountered. MERLIN LEGEND routes Non-Local UDP ca[...]

4 MERLIN LEGEND R6 DESIGN IMPLEMENTATION GUIDE (CONTINUED) Customer Name: __________________________________ Node: ________ - Is Remote Access used, or planned to be used, in this system? __________ - Does this customer intend, when MERLIN LEGEND R6.1 becomes available (target August, 1998), to install a Centralized Voice Messaging System on this a[...]

5 MERLIN LEGEND R6 DESIGN IMPLEMENTATION GUIDE (CONTINUED) Customer Name: __________________________________ Node: ________ Public Switched Telephone Network lines: Loop Start/Ground Start T rk IDs Pool T ype COMMENTS DID - Are DIDs connected to this system routing calls to non-local extensions? Y / N. If yes, Local DID number range _______________[...]

6 MERLIN LEGEND R6.1 DESIGN IMPLEMENTATION GUIDE (CONTINUED) Customer Name: __________________________________ Node: ________ 100D - DS1 (T1 - PRI) (continued) PRI - T1 Assignments Slot Channels Trunk IDs Pool Notes Provide Circuit Numbers of T1 - PRI circuits ____________________________ ____________________________ ____________________________ Wh[...]

[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Page GL-1 Glossa ry Glossary G L Italics The us e of itali cs in t he gloss ary deno tes multi ple usag e of the italicize d text throughou t the glossa ry. Numerics A 2B da ta Digital infor matio n carried by two B-chann els for b et ter perfor mance [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-2 AMI (alter nate mar k invers ion) Li ne coding format i n which a binar y one is represen ted by a positive or nega tive pulse , a binar y zero is r epresent ed by no l ine signal , and subse quent bina ry ones must a lternate in [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-3 B AT&T Swit ched Network See ASN . AUDIX Voice Power A voice- process ing app licatio n, part of IS II/III , that prov ides Automat ed Atte ndant, Ca ll Answe r, Inform ation Ser vice, Messa ge Drop, V oice Mai l, and, op tion[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-4 barri er code P asswor d used to limit access to the Remot e Ac cess feature of the sy stem. In a private network , it is especia lly impor tant that barrie r codes be requi red for all type s of rem ote ac cess . basic c arrier H[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-5 C board A modul e, for ex ample, 10 0D or 4 08 MLX G S/LS, that allows you to c onnect li nes/trun ks and e xtension s to th e commun icati ons syste m. board assignment System P rogram ming a nd Main tenance ( SPM) p rocedur e fo[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-6 CCITT (Internation al Tele graph and Telepho ne Cons ultativ e Comm ittee) CCS (comm on-chan nel sign aling) Signali ng in whic h one channe l of a group o f chan nels carrie s signa ling inform ation for each of th e remain ing c[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-7 clock synchronization When digi tal sign als are transmitted over a commun ications link, t he recei ving end must be synchr onized with th e trans mittin g end to recei ve the digita l signal s without error s using clock synchr [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-8 D control unit Proc essor m odule , power su pply module , other modules , carriers , and h ousing o f the sy stem. con sole Telephon e and adju ncts (if an y) at ope rator or syste m prog ram me r ext ens ion. CONVERSANT Entry -l[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-9 data communications eq uipm e nt See DCE . data module A type of ISDN ter minal ada pter that act s as the DCE at a data works tation that comm unica tes over hig h-speed digi tal facili ties. data rate See bps . data st ation Spe[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-10 Dialed N umber Iden ti ficat ion Servi ce See DNIS . dial-out code D igit (us ually a  ) or digits dialed b y telepho ne use rs to get an ou tside li ne. dial plan N umber ing sche me for s ystem ex tensions , lines, and trun [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-11 display buttons Buttons on an MLX disp lay te lephone u sed to access the tele phone’ s displ ay. DLC ( Direct -Line Con sole) Te lephone us ed by a s ystem operat or to an swer ou tside ca lls (no t dir ected to an individu al[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-12 E E&M signaling Trun k sup ervisor y signal ing, use d betwee n two commun icati ons syste ms, in which s ignal ing infor mation is trans ferred throu gh two-state voltage con ditions (on th e Ear and Mout h lead s) for a nal[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-13 F extension programming Program ming p erformed at an ext ensio n to custo mize tele phones for persona l needs; us ers can prog ram feat ures on button s, se t the teleph one r inging pa ttern, and so on. See als o central ized [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-14 G H frame One of se veral s egment s of an analo g or digi tal sign al that has a re peti tive charac ter isti c. For examp le, a DS1 frame cons ists of a fr aming bit and 24 b ytes, which equ als 193 bit s. framing format Patter[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-15 I HFAI (Hands- Free Answ er on Intercom ) Feature that allows a user to answ er a voi ce-anno unced ca ll. HFU ( Hands -Free Unit) Unit for analog mul tiline te lephones that allows users to m ake an d recei ve call s on th e spe[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-16 J intercom buttons See ICOM butto ns. interf ace Hard ware and/ or softwa re that links syst ems, pro grams, o r device s. intersys tem calls In a priv ate netwo rk , calls b etween a local ex tension and a local or non-loc al di[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-17 K L kbp s (kilobits per secon d) Key mode One of three modes of s ystem o peration, in which the syste m uses per sonal li nes on line buttons for out side cal ls, with a s eparate i nterface ( ICOM butto ns ) for insi de calli n[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-18 M local loop T he two -way co nnecti on betwe en a cus tomer’s premis es and t he centr al office ( CO ). loca l use r In a priv ate netwo rk , a pers on whose extensio n is connec ted to t he local control unit. log ical ID Un[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-19 MLX telephone A multiline button t elepho ne that t rans mits a nd rece ives digital signals . mode codes Stream s of to uch-tone codes u sed by v oice mes saging applic ations to comm unicate wi th the system’ s contr ol unit.[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-20 N O Music On Hold Cus tomer -provide d music source or Magi c on Hold connec ted to the s ystem th rough a loop-sta rt jack . network Confi guration of commu nication s devic es and s oftware connec ted for infor mation i ntercha[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-21 P OPT (of f-pr emise s tele phone) Sing le-lin e telep hone or other tip/ring device c onnected to the s ystem v ia a 008 O PT modu le in the contr ol unit. A ppears as an ins ide exte nsion to the syste m, but may be physic ally[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-22 port See jack . Also , refer s to extens ion or line/ tru nk jack s before these a re number ed acc ording to the di al pl an during prog rammi ng. Th e lowe st jack on a mo dule i s alw ays Port 1. Power F ailure Transf er See P[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-23 Q R QCC (Que ued Call Co nsole) MLX-20L telephone used b y a syste m operator in Hybrid /PBX mode only. Use d to answer outsid e calls (directe d to a sys tem op erator pos ition) a nd insid e calls , direct insi de and outs ide [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-24 S SAA (Supp lement al Aler t Adapt er) Dev ice that p ermit s alerting equipme nt to be conne cted to an ana log multi line tele phone jac k so that peopl e workin g in no isy or remote areas of a bu ilding c an be aler ted to in[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-25 SPM (Sys tem Pro gramming and Ma intena nce) DOS -, UNIX-, or Window s-ba sed appli cation fo r progr amming t he syste m. square key Configur ation in Key m ode operati on in whic h all out side lines appear o n all t elepho nes[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-26 T Syst em Programming and Maintenance See SPM . system renumbering Procedu re used t o chan ge the n umbers assigne d to tele phones, ad junc ts, calling grou p s, pag ing grou ps, park zones, Remote Ac cess , and lin es/trunk s.[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-27 U tip/ring Contacts and a ssociated conduc tors of a sin gle-l ine tele phone plug or jack. touch-tone receiver See TTR . T/R Se e tip/ring . trunk Telecom municati ons p ath between t he com municati ons syste m and t he tele ph[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Glos sa r y Page GL-28 V W unrestricted data channel Unres tricted d ata ch annels (also called clear data channe ls) all ow the t rans missio n of occu rrence s of more than seven c ontiguous zero bi ts. If an u nrestric ted data channe l is re queste[...]

Index Page IN-1 MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 IN Index I N Numerics 008 ML X mod ul e , 2–3 , 2– 5 008 mod ule , 6– 3 008 OP T module , 2– 30 AUDIX V oic e P ower , 2– 30 , 2– 31 extensi on c ap ac ity , 2– 3 ME R LIN MAIL voice messag ing system , 2– 31 016 T /R mo[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Index Page IN-2 Ap p lic ations AUDIX V oic e P ower/F ax Attend ant , 2– 30 C O N VERSA N T , 2–31 E n hanc ed S ervic e Center (E S C) , 2– 31 Integ rated S oluti on II (IS II) , 2– 32 Integ rated S oluti on III (IS III) , 2– 32 Intuity AUD[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Index Page IN-3 BR I li ne op tions planning , 3– 44 c loc k syn c hronization p lanning c ons id erations , 3– 46 S e rvic e P rofi le Id entifier (S P ID) p lanning c ons id erations , 3– 45 timers p lanning c ons id erations , 3– 48 p lannin[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Index Page IN-4 Class of restric tion (C OR ) with b arrier c od es , 3– 22 without b arrier c od es , 3– 21 Cloc k sync hroniza tion 800 NI-BR I and 100D mod ule int erac tion , 3– 46 NI-1 BR I servic e , 3– 46 p lanning c onsi d erations , 3?[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Index Page IN-5 Delay Anno uncement Devic es c onnec ted to tip/ring jac ks , 2– 30 MLX telep hone ad junc t , 2– 25 Delay a nnoun c emen t d evic es , 2– 18 Delay Anno uncement Units Connected to anal og multiline te lep hones , 2– 27 TTRs r e[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Index Page IN-6 E E& M s i g n a l , 3– 40 E levat e p rio rity , 4– 21 E m erg enc y Allow ed List , 4– 55 E nh anc ed S ervic e C enter , 2– 30 E nh anc ed S ervic e Cen ter (E S C) , 2– 31 E xt ension C op y , 4– 2 E xt ension j ac k[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Index Page IN-7 G Gener al-P urp ose Ad ap ter (GP A) , 5– 8 analog multiline tel ep hone c onnec tion , 2– 27 d ata station s , 5– 7 feature as sig nment , 5– 7 req ui rem ent , 6– 3 Gr ound -s tar t emulati on , 3– 3 lines/tru nks , 5– [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Index Page IN-8 Integ rated V oic e P ower Autom ated Attend ant , 2– 32 Interd ig it timers , 4– 49 Intuity , GL – 16 Intuity AUDIX , 2– 30 , 2– 31 INW AT S , D– 1 IS DN T erminal Ad ap ter , 5– 3 J Jac ks ad d itiona l op erator p ositi[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Index Page IN-9 Lines/trun ks ad d ing to the sy stem , 6– 4 assigning , 3– 50 ca pa ci t y , 2–2 c onnec ting c omp onents wi th , 2– 4 Direc t Inward Dial (DID) , 3– 42 DS 1 c onnectivity , 3– 23 hold d isc onnec t interval , 3– 14 id e[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Index Page IN-10 ME R LIN L E G E N D Mail , 2– 31 , 4– 33 c alling g roup s , 4– 33 ME R LIN M AIL voi c e me ssag ing system , 2– 31 Message c enter , 4– 21 Message-waiting rec eiver , 4– 35 Mes sag ing 20 00 , 2– 30 , 2– 31 Mic rop h[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Index Page IN-11 Nig ht S ervic e Coverag e Control , 4– 56 Numb er ing lin e/tr unk jac ks , 3– 2 Numb ering p lans , 2– 33 Numb ering the system , 2– 13 O One-T ouc h Call Hand ling , 4–42 Op eration mod es , 2– 8 Op erator featu res , 4?[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Index Page IN-12 P rim ary R ate Interfac e (P R I), (c ontinued ) line ap p earanc e routin g , 3–33 line c od ing , 3– 31 line c omp ens ati on , 3– 32 network selec tion tab le , 3– 33 , 3– 36 number to send , 3– 37 op tions , 3– 33 ou[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Index Page IN-13 R elease 6.0 , xvii R elease 6.1 , xiii R em ote Ac c ess b arrier c od es , 3– 18 d ial-in tie tr unks , 3– 18 Direc t Inward Dial (DID) trunks , 3– 18 , 3– 42 mod ify ing , 6– 3 overvie w , 3– 18 P ri vate n etwork ta nd [...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Index Page IN-14 S tat ion Me ssag e Detail R ec ord ing (S MDR ) lang uag e , 2– 9 , 2– 10 op tions , 4– 45 S ub p atterns , 4– 66 S up p lemental Alert Ad ap ter (S AA) , 2– 26 S w itc hhook flash , 3– 3 Sy s t e m ad d ing to , 6– 2 ad[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Index Page IN-15 T 1 S witc hed 56 servic e , 3– 3 , 3– 24 c loc k syn c hronization , 3– 26 di a l pl a n r o u t i n g , 3– 29 di r e ct i o n , 3–28 framing format , 3– 25 i n co m i n g s ign a l i ng m o de , 3– 28 i n co m i n g s i[...]

MERLIN LEGENDCommunication s System Release 6.1 System Planni ng 555- 661-112 Issue 1 August 1998 Index Page IN-16 U Unit load rules , F–2 Unit load worksheet , F–3 Unit load s Key or Behi nd S witch Mod e , F–2 V V ideo end p oints , 2– 3 V ideo S yst em , 5– 4 V irt ual P rivate Net work , D– 1 V oi c e Announc e to Busy , 2– 24 , 6[...]