Nortel Networks NN10043-113 manuale d’uso

[Standar d Level - Nortel N etworks Confide ntial] V e r s i o nM C P1 . 1F P 1( 0 2 . 0 2 ) Part No. NN10043-113 April 2003 SIP Provisioning Client User Guide[...]

ii NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Copyright © 2003 Nortel Net works All righ ts reserv ed. Apri l 2003. The info rmati on in this docum ent is subj ect to chan ge witho ut notice . The state ments, conf igurat ions, tec hnical da ta, and recomme ndations i n this documen t are believed to be accura te and reliabl e, but[...]

iii SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] Nortel Net works Inc. software lice nse agreement This Software Lic ense Agreement ( “License Agre ement”) is between y ou, the end-user (“Cu stomer”) and No rtel Networks Corp oration and its subsidia ries and affil iates (“Nortel Networks” ). PLEAS[...]

iv NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Gove rnmen t, the re spectiv e rights t o the soft ware an d softwa re docum entat ion are g overn ed by Nort el Networks stand ard commercial license in accord ance with U.S. Federal Regulat ions at 48 C.F . R. Sections 12.212 ( for non -DoD ent ities) an d 48 C.F .R. 227.720 2 (for DoD[...]

v SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] Content s W e l c o m e . ................................ .................... x i x O v e r v i e w .... ......... ....... .......... ......... ....... ......... .... x i x A u d i e n c e .... ......... ....... .......... ......... ....... ......... .... x i x [...]

vi Contents NN10043-1 13 [Standar d - N ortel Netwo rks Con fidential ] Chapter 2 A d m i n i s t r a t i o nO v e r v i e w ............................... ......... 1 1 I n t r o d u c t i o n ........ .......... ...... .......... ...... .......... .......1 1 S I P P r o v i s i o n i n g r o l e s ,r i g h t s ,a n dt a s k s ......... .........[...]

Contents vii SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] A d d i n ga nI P C Mc l u s t e r ...... ......... .......... ...... .......... ....... 4 2 A s s i g n i n ga n dm o d i f y i n gI P C M st oad o m a i n ......... ...... .......... ....... 4 4 D e l e t i n ga nI P C Mc l u s t e r ........ ........[...]

viii Contents NN10043-1 13 [Standar d - N ortel Netwo rks Con fidential ] Chapter 8 User Management ......................... ....................9 1 M a n a g i n gu s e rf u n c t i o n s ..... ...... .......... ...... .......... .......... 9 1 A d d i n gau s e rt oad o m a i no rs u b d o m a i n ..... ......... ....... ......... .... 9 2 A d d[...]

Contents ix SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] A d d i n gag a t e w a y. ...... .......... .......... ...... .......... ...... ... 1 3 6 L i s t i n g ag a t e w a y . ...... .......... .......... ...... .......... ...... ... 1 3 7 A d d i n gag a t e w a yr o u t e ...... ......... ....... ........[...]

x Contents NN10043-1 13 [Standar d - N ortel Netwo rks Con fidential ] A d d i n gap r i v a t er o u t et os u b d o m a i nr i c h . a b c . c o m .... .......... ...... 1 6 7 A d d i n gS I Pr o u t e st oa b c . c o ma n dx y z . c o m ......... .......... ...... 1 6 9 A d d i n gag a t e w a yr o u t et o a b c . c o m ... ......... ....... ..[...]

xi SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] Figur es F i g u r e1 S I PP r o v i s i o n i n gC l i e n tl o g i nw i n d o w . .. ...... .......... ...... ..... 4 F i g u r e2 S I PP r o v i s i o n i n gC l i e n tw e l c o m ew i n d o w ........ .......... ....... . 4 F i g u r e3 S e s s i o ni n a c [...]

xii Figures NN10043-1 1 3 [Standar d - N ortel Netwo rks Con fidential ] F i g u r e3 0 C r e a t en e wv o i c em a i ls e r v e rw i n d o w ( S I P )-s t e p .... ......... .... 5 1 F i g u r e3 1 C r e a t en e wv o i c em a i ls e r v e rw i n d o w ( S I P )-s t e p2 ... ...... ....... 5 2 F i g u r e3 2 V o i c e M a i lS e r v e r sw i n d [...]

Figures xiii SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] Figure 65 List aliases window . . . . . . . . . ....... ...... .......... ......... 1 0 8 F i g u r e6 6 L i s t a l i a s e ss e a r c hr e s u l t s. ....... ......... .......... ...... ... 1 0 9 F i g u r e6 7 B l e n d e dA l i a s e ss e a r c hr e[...]

xiv Figures NN10043-1 1 3 [Standar d - N ortel Netwo rks Con fidential ] F i g u r e1 0 0 S u b d o m a i np r o v i s i o n i n g ..... ....... ......... ....... ......... 1 6 1 F i g u r e1 0 1 C r e a t i n gC O S ....... .......... ...... .......... ...... ...... 1 6 2 F i g u r e1 0 2 A s s i g n i n gs e r v i c e p a c k a g e st os u b d o [...]

Figures xv SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] F i g u r e1 3 5 C r e a t i n gan e wt r u n k g r o u p ....... ......... ....... ......... ... 1 8 7 F i g u r e1 3 6 C r e a t en e w t e l e p h o n yr o u t ew i n d o w ..... .......... ...... ...... 1 8 8 F i g u r e1 3 7 C h a n g e p a r a m e t[...]

xvi Figures NN10043-1 1 3 [Standar d - N ortel Netwo rks Con fidential ][...]

xvii SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] Ta b l e s T a b l e1 S I PP r o v i s i o n i n gt a s k so v e r v i e w ...... ......... ....... .......... 1 2 T a b l e2 E x a m p l e o fr o l e sa n dr i g h t s ...... ......... .......... ...... .... 1 5 T a b l e3 C r e a t en e wd o m a i nn a m er e[...]

xviii Tables NN10043-1 1 3 [Standar d - N ortel Netwo rks Con fidential ][...]

xix SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] We l co m e The Sessi on Initi ation Prot ocol (SIP ) Provisioni ng Client is a web-based Graphica l User Interfa ce (GUI) for servic e providers to comple te administr ative tasks, f or example, provisio ning admini strator s, domains, I P Client Mana gers (IPC[...]

xx Welco me NN10043-1 13 [Standar d - Norte l Network s Confide ntial] T ext and graphic conventio ns This guide u ses th e followin g text and graphic conve ntions: Acronyms This guide uses th e following acron yms bold text Indicate s a menu op tion, li nk, or command ke y you need to c lick . Ex ampl e: Cli ck Ok . ital ic text Indic ates • a [...]

Welcom e xxi SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Related publi cations • SIP Personal Agent G etting User Guid e (Part No. NN10039-1 12) • SIP Multi media W eb Cli ent User Gui de (Part No . NN10040-1 12) • SIP Multimedi a PC Clie nt User Guide (Part No. NN10041-1 12) • i2004 Inter net T eleph[...]

xxii Welcome NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Y ou can print selected tech nical manua ls and release not es free, direct ly from the Inte rnet. Go to the www .nortelnetwor ks.com/ documentati on URL. Find the product for whi ch you need documentat ion. Then locate the spe cific categor y and model or ve rsion fo r your h [...]

1 SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] Chapter 1 Getting St arted T opics in this sectio n: • “SIP Provisi oning Clie nt overvi ew” on pa ge 1 • “SIP Provisi oning Clie nt featu res” o n page 2 • “System requi rements ” on page 2 • “U sing t he onlin e hel p” on page 5 • “Se[...]

2 Chapter 1 Getting S tarted NN10043-1 13 [Standar d - Norte l Network s Confide ntial] SIP Provisioning Client features The SIP Provis ioning Client gi ves service pro viders the capa bility to crea te and set secu rity , access, and per missions f or the fol lowing componen ts and roles of the user framewor k: • admi nistr ation • domain s an[...]

Chapter 1 Getting S tarted 3 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] • Mi croso ft* W in dows* 98 S econ d Editio n (SE) , Micros oft W ind ows Millenni um Edition (Me), Microsof t W indows 2000, Microsof t XP , or Microsof t W indows NT* 4 .0 with Serv ice Pack 5 ( SP5) • 28.8Kbps modem • Netscape [...]

4 Chapter 1 Getting S tarted NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 1 S IP Provisi oning Cli ent login window. 3 Ente r your usern ame and pa sswo rd in the r espec tive f ields . 4 Click LOG IN NOW to lo g in. Upon a successful login, the SIP P rovisio ning Client W elcome win dow appears . Figure 2 S IP Provis ioning C [...]

Chapter 1 Getting S tarted 5 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 3 S ession inact ivity m essage T o restart the SIP Provisioning Cl ient, cl ick on the link to login ag ain. Cont act your ser vice provi der to r equest a c hange to t he session expiration time limit. Using the online h elp The[...]

6 Chapter 1 Getting S tarted NN10043-1 13 [Standar d - Norte l Network s Confide ntial] The S IP Pr ovisi oning Clie nt is initia lly se t up w ith t he sta ndar d 24 ti me zo nes: plus or minu s 12 hours fro m the Greenwich Mean T ime (GMT) format. However , there are mo re than 300+ time zones. What defi nes a time zone is not just the of fset fr[...]

Chapter 1 Getting S tarted 7 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 4 Time Zone d etails window 3 Select a zon e from the list of time zones. 4 From th e drop down l ist, sel ect a ti me zone.[...]

8 Chapter 1 Getting S tarted NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 5 Click Save . Creating a new time zone T o crea te a new time zone 1 Click th e Syst em menu option. 2 Click th e Ti me z o n es form. The Ti mezone detail s window appears. 3 In the Add new timezone box, enter a meanin gful name f or the ti me zone in the Nam [...]

Chapter 1 Getting S tarted 9 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Chan ging th e admin p assword T o change the ad min password 1 Click th e Syst em menu option. 2 Click the ic on for the Change Password form. The Chang e Admin Password window appea rs. 3 Enter your new passwor d. 4 Confirm you r new p[...]

10 Chapter 1 Getti ng Start ed NN10043-1 13 [Standar d - Norte l Network s Confide ntial][...]

11 SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] Chapter 2 Administration Overview T opics in this sectio n: • “Introduct ion ” on page 1 1 • “SIP Provisi oning rol es, right s, and tas ks” on page 12 • “Underst anding provis ioning roles and ri ghts” on page 15 Intr oduc tion In the SI P Prov[...]

12 Chap ter 2 Admin ist rati on Overvi ew NN10043-1 13 [Standar d - Norte l Network s Confide ntial] SIP Provisioning roles, rig ht s, and t asks The foll owing tabl e provides an overview of th e SIP Provi sioning t asks. Ta b l e 1 SIP Provi sioni ng tas ks overv iew If you have the right for Use this Provisionin g menu option... T o perform thes[...]

Chapter 2 Adminis tration Ov erview 13 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] T elephony Route/Di git Manipu lation Add, list, mo dify , or delete teleph ony routes Admin Add, list, modify , or delete adminis trators and roles. Gatew ay Managemen t Add, list, modify , remove, reorder , new or existing ga[...]

14 Chap ter 2 Admin ist rati on Overvi ew NN10043-1 13 [Standar d - Norte l Network s Confide ntial] V o ice Mail Managem ent Add, list, mo dify , or remove ne w or existing vo ice mail servers . If voice mail is enable d in a service p ackage , a customer can se lect from the followi ng voice mail se rver types: • SIP ba sed - a f orward t o you[...]

Chapter 2 Adminis tration Ov erview 15 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Underst anding p rovisioning role s and rights Administr ators ca n create, or define, all the necessar y provisi oning role s to support their syste m. They can allow or res trict pr ovisioni ng roles to carry out specif ic ac[...]

16 Chap ter 2 Admin ist rati on Overvi ew NN10043-1 13 [Standar d - Norte l Network s Confide ntial] For exa mple , if an admin istr ator ass igne d to the Use r Admini stra tor pro visi onin g role was give n access to suba.xyz ( a subdomain of domai n xy z ), th is adm inist rator can add, modi fy , and delet e users in t he subdomain , but does [...]

Chapter 2 Adminis tration Ov erview 17 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 6 A dd a New Role windo w 3 Enter a name for the provisi oning role in the Rol e Name field (requir ed). 4 Ente r a descrip tion fo r the prov ision ing role in th e Role D escrip tion fi eld. 5 T o defi ne the level of [...]

18 Chap ter 2 Admin ist rati on Overvi ew NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 2 Click the List Rol es sub menu opti on. The List Sy stem Roles win dow appear s (Figu re 7) . Figure 7 L ist System Roles wi ndow 3 T o view deta ils about a provisi oning role or descrip tion, click the Vie w Deta ils link. The Rol e Detail s win[...]

Chapter 2 Adminis tration Ov erview 19 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 8 Ro le details wi ndow 4 T o change th e provisioni ng role descrip tion, enter a new descri ption in the Role D escri ption b ox. T o mo dify pr ivileg es, se lect or d esele ct privi lege s in the chec kbox next t o t[...]

20 Chap ter 2 Admin ist rati on Overvi ew NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 2 Click th e Add Admin sub menu o ption. The C reate new admin window appears (Fi gure 9) . Figure 9 Cr eate new a dmin 3 Enter t he username o f the administrator ( require d) and othe r informat ion in the fie lds pr ovided. 4 Click Add . A messag[...]

Chapter 2 Adminis tration Ov erview 21 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] 2 Click th e List Admins sub menu op tion. The Admin s window appea rs (Fig ure 10) . T o delete an administr ator , click the De lete link next to the administ rator user name. Figure 10 Admins w indow 3 T o m odif y administr[...]

22 Chap ter 2 Admin ist rati on Overvi ew NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 1 1 A dmin Details window 4 Click Save to save your chan ges. A mess age app ears that the administra tor was modifi ed successfu lly .[...]

23 SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] Chapter 3 Domain Management T opics in this sectio n: • “Introduct ion to domai ns” on page 23 • “Domain types ” on page 24 • “Adding a l ocal roo t domain” on page 26 • “Adding a s ubdomain” on page 31 • “A ddi ng a foreig n dom ain?[...]

24 Chapter 3 Domai n Manag ement NN10043-1 13 [Standar d - Norte l Network s Confide ntial] If you ha ve full d omain acces s, you ca n see all provisioned d omains. Other wise, you will only be abl e to see the domain s/subdomains yo u are provisioned ag ainst . The manage ment rights as signed to a domain admin istrat or dictate s what you can do[...]

Chap ter 3 Doma in Manage ment 25 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 12 Domain s and sub domain s Foreign domain A foreig n domain is a domain that i s not serv ed by any SIP Application Modu les in your system. When adding a doma in, you must determine whether or not the domain is a foreig n [...]

26 Chapter 3 Domai n Manag ement NN10043-1 13 [Standar d - Norte l Network s Confide ntial] For example, if the SIP Applicat ion Module servi ng n ortel net work s.co m does not have a DN S serv er , and the re is a need for use rs to be able to m ake cal ls to the xyz.com domai n, then you coul d add the ab c.com doma in as a for eig n doma in and[...]

Chap ter 3 Doma in Manage ment 27 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 13 Create new domain win dow[...]

28 Chapter 3 Domai n Manag ement NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 3 Enter the name of the ne w local domain. The domai n name must not be more then 60 c hars in l ength and ca nnot conta in the fo llowing sy mbols or charact ers as de scrib ed in the f ollowing table: 4 Select No . There may be times whe n you want t wo do[...]

Chap ter 3 Doma in Manage ment 29 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] WD Phone T imer Integer 13-10000 150 Leng th of time the i2004 Int ernet T elephone wait s before determ ining that is has los t connec tion to the IPCM. Should be greate r than WD_T imer by X amou nt. Where X is diffe renc e betw e[...]

30 Chapter 3 Domai n Manag ement NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Acti ve Pro xy Bool ean T rue /Fal se True Dete rmin es if default p roxy i s use d. Us ed for SIP m essaging. If yes, call s will route through the defa ult proxy . No other routing is currentl y supported f or the IPCM . Default Proxy Hos t S tring (3 0) A[...]

Chap ter 3 Doma in Manage ment 31 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] 6 Click Add. Adding a sub domain T o add a subdomain 1 Click th e Domains menu o ption 2 Under the root domain wher e you want t o add a subdo main, clic k the Sub-Domains > Add Sub Domai n menu option . The Create n ew subdomain[...]

32 Chapter 3 Domai n Manag ement NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 14 Create new subdom ain windo w 3 Enter a name for the subdomain. 4 Select a COS (Class o f Service ) for th e subdomain fro m the drop do wn list of routing se rvices. 5 Click Save .[...]

Chap ter 3 Doma in Manage ment 33 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Adding a foreign dom ain T o add a fo reign d omai n 1 Click th e Domain > Add Domain menu opt ion. The Create new domain window appears (Fi gure 15) . Since para meter fie lds are n ot used for foreign domain s, only the fields [...]

34 Chapter 3 Domai n Manag ement NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 16 List Domai ns windo w - step 1 2 From the C riteri a Sele ction drop down list, selec t one o f the f ollow ing a s a search c riteri a: —D o m a i n N a m e — Is a Foreign domain —I D or enter th e name of the domain, for eign domain, or ID [...]

Chap ter 3 Doma in Manage ment 35 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 17 List do main s - step 2 7 In the Doma ins window , select a domain a nd click the Details link. T he detail s for the selected domain, or domains, dis plays. 8 Modify domain info rmation in the parameter f ields. 9 Click S[...]

36 Chapter 3 Domai n Manag ement NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Deleting a foreign domain T o delet e a foreign domain 1 Click th e Domains > List Foreign Domains menu op tion. 2 Click th e Dele te link f or the fore ign dom ain yo u want to de let e. 3 Click OK in the conf irmation dialo g box to delete the foreign d[...]

Chap ter 3 Doma in Manage ment 37 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 18 A d dap a r t yt oD o m a i nB a nL i s tw i n d o w 3 Enter t he party t o ban in th e text box es provide d. T o ban an individua l user , use the fo llow ing form at: <user nam e>@< domain_name.c om > T o ba[...]

38 Chapter 3 Domai n Manag ement NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 19 Domain Ban Li st win dow 3 T o delete a user or a group of use rs from the ban list , click the Delete li nk next to the par ty to ban. 4 Click OK at the del ete confirmat ion dialog bo x, or Cancel to canc el the d elete operati on. Defining user [...]

Chap ter 3 Doma in Manage ment 39 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 20 Add S tatus Reaso n windo w 3 From th e Sta tus drop d own list, select INACTIVE . 4 In the Nam e field (requ ired ) enter a nam e to id entif y the s tatus reas on. 5 In the Des cript ion fiel d, ente r a descri ption fo [...]

40 Chapter 3 Domai n Manag ement NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 21 S t atus Reas ons window 3 T o view or modify st atus reas on informat ion, c lick the D eta ils link f or informat ion about the status rea son. The Modi fy S tatus Reas on window appears (Fi gure 22) . Figure 22 Modify status reaso n window 4 Ent[...]

41 SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] Chapter 4 IPCMs T opics in this sectio n: • “What is an IPCM?” on page 41 • “Adding an IPCM cluster ” on page 42 • “Assigning a nd modifying IPCMs to a domain” on page 44 • “D elet ing an IPCM clu ster” on p age 46 • “Listing physi cal[...]

42 Chapter 4 IPCMs NN10043-1 13 [Standar d - Norte l Network s Confide ntial] In order for the IPCM to manage i2004 Int ernet T elephon es, informati on pertai ning to th e IPCM in gener al, t he i2004 tele phones, a nd users t hat will use i2004s, mus t be provisioned. For more in formation, see th e SIP IP Client Manager Basics doc umentation. i2[...]

Chapter 4 IPCMs 43 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 23 Create new IPCM window The followi ng table (T able 5) lists the Cre ate ne w IPC M param eters a nd val ues to use when cr eating a new IPCM. 2 Click Save . Ta b l e 5 Create new IPCM parameter s Parameter T ype Range Default Des cripti[...]

44 Chapter 4 IPCMs NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Assi gning and m odifyi ng IPCMs to a domai n An IPCM is not usable unti l it is ass igned to a domai n. T o assign an IPCM t o a domain 1 Click th e IPCM Clusters > List IPCM Clusters menu opt ion. A list of deployed IPCMs appears (Fi gure 24) . Figure 24 List IPCM Cl[...]

Chapter 4 IPCMs 45 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 25 Modify IPCM w indow 3 If nec essar y , mod ify the IP CM Nam e or Prov . Capac ity para mete rs and clic k Save. 4 Select a domai n from the list o f availabl e domains in the Assi gn New Domain area of the win dow . Enter informat ion i[...]

46 Chapter 4 IPCMs NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 5 Click Save . The IPCM Domain R elatio n window appea rs (Figure 26 ). Figure 26 IPCM Domai n Relation win dow 6 Enter your chang es and click Save. A confirmat ion messages display s confir ming your changes . 7 T o assign another domain to the I PCM, select a domain fr[...]

Chapter 4 IPCMs 47 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] 2 Click th e Dele te link for the IPCM clust er you want to delete. 3 Click OK in the c onfir mati on dia log b ox to d elete the IPCM c luste r , or Cancel to cancel th e delete operat ion (Figu re 27) . Figure 27 IPCM Delete confi rmation dia lo[...]

48 Chapter 4 IPCMs NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 28 Listin g physi cal I PCMs 2 T o delete a physical IPCM, click the De lete link in t he Dele te Phy sical IP CM colum n. A t the de lete con firm ation d ialog b ox, cli ck Ok to d elete th e phys ical IPCM or Cancel to cancel the delete ope ration (Figu re 29) .[...]

49 SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] Chapter 5 V oic e Mail Ser vers T opics in this sectio n: • “Introduct ion ” on page 49 • “V oice mail serv er types” on page 50 • “Provision ing a SIP-based voice mail se rver” on p age 50 • “Provision ing a T r unk-based voice mail server?[...]

50 Chapter 5 Voic e Mai l Server s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] V oice mail server types The followin g voice mail serv er types are suppor ted as describe d in the followi ng table (T able 6) . Provisioning a SIP-based voice mail server Provisi oning a SIP- based voi ce mail ser ver all ows the admin istrato r to conf[...]

Chapt er 5 Voi ce Mail Se rvers 51 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Adding a SIP-based voice mail server T o add a SI P-ba sed voi ce mail se rve r 1 Click th e V oice Mail > Add V oice Mail Server menu option. The Create new voice mai l server window app ears (Figure 30) . Figure 30 Create new [...]

52 Chapter 5 Voic e Mai l Server s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 31 Create new vo ice mail s erver w indow (SI P) - step 2 3 Enter info rmation about the SIP-bas ed voice mail server in the para meter fields . The following table (T able 7 ) lists the SIP-ba sed voice mail para meters. Ta b l e 7 SIP-ba sed voi c[...]

Chapt er 5 Voi ce Mail Se rvers 53 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] 4 Click Save . The SIP-based voice mail ser ver you added now appear s in a list of voice mail serv ers (Figure 32) . Figure 32 V oice Mail S ervers w indow ( SIP) Add ing a pha nt om voi ce mai l serv er use r After yo u add a voi[...]

54 Chapter 5 Voic e Mai l Server s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 2 Under the doma in where you want t o add a phantom use r , clic k the Add U se r menu optio n. 3 In the Add User form, ente r the text "voice mail " for the User Name, Last Name, First Name, fields. I n the password field, ente r any password. [...]

Chapt er 5 Voi ce Mail Se rvers 55 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] The SIP Ap plica tio n Modul e is given in form ation on wh at to qu ery to find th e correct gatewa y to send SI P calls t o the voic e mail s erver when calls ar e routed t o voice mail. An SMDI TELNET session is configur ed to a[...]

56 Chapter 5 Voic e Mai l Server s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 35 Create new vo ice mail s erver wind ow (Trunk-based) - step 2 3 Ente r SMDI par ameter in for mation fo r the T runk -base d voice m ail serv er . The f ollo wing table (T a ble 8) lis ts the SMD I param eter s.[...]

Chapt er 5 Voi ce Mail Se rvers 57 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Ta b l e 8 SMDI parameter s 4 Click Next t o enter information abo ut the gateway connect ion. The Create new voice mail server window a ppears (F igure 36) . Parameter T ype Range Default Des cription Address S trin g(100) Up to 1[...]

58 Chapter 5 Voic e Mai l Server s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 36 Create new vo ice mail s erver wind ow (Trunk-based) - step 3[...]

Chapt er 5 Voi ce Mail Se rvers 59 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] 5 Enter info rmation about the T ru nk-based voice mail ser ver gateway connecti on in the parameter fields. The following t able (T ab le 9) lists the gateway conne ction paramet ers. Ta b l e 9 PRI Gate way conne ction param eter[...]

60 Chapter 5 Voic e Mai l Server s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 6 Click Sav e . The T runk-ba sed voice mail server you add ed now appears in the list o f voic e mail ser vers (F igure 37) . Figure 37 V oice Mail S ervers w indow (Trunk-based) Provisioning a L ine-based voice mail server Provisi oning a Line-bas ed voi[...]

Chapt er 5 Voi ce Mail Se rvers 61 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Adding a Line-based voice mail server T o add a Line-based voice mail se rver 1 Click the V oice Mail > Add V oicemail Serve r menu opti on. The Create new voice mai l server window app ears (Figure 38) . Figure 38 Create a new [...]

62 Chapter 5 Voic e Mai l Server s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 39 Create new vo ice mail s erver wind ow (Line -based) - s tep 2 3 Ente r SMDI par amet er infor matio n abou t the Line -base d voice m ail serv er . The f ollo wing table (T able 10) lists the Line -based voice mail se rver SMDI para meters.[...]

Chapt er 5 Voi ce Mail Se rvers 63 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Table 10 Li ne-based v oice ma il server S MDI parameters 4 Click Next t o enter general inf ormation a bout the Line-ba sed server (Fig ure 39) . Parameter T ype Range Default Des cription Address S trin g(100) Up to 100 charact e[...]

64 Chapter 5 Voic e Mai l Server s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 40 Create new vo ice mail s erver wind ow (Line -based) - s tep 3[...]

Chapt er 5 Voi ce Mail Se rvers 65 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] 5 Enter gener al informati on about the Line-ba sed voice mail serve r in the parame ter fields . The followin g table lists the Lin e-based pa rameter info rmation. 6 Click Next t o provisi on the lin es for th e gateway ( Figure [...]

66 Chapter 5 Voic e Mai l Server s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 41 Create new vo ice mail s erver wind ow (Line -based) - s tep 4 7 Enter t he Line-bas ed paramet er informati on to provi sion the lines for the gateway . The following tabl e (T able 12) lists t he Line-base d voice mail se rver para meters.[...]

Chapt er 5 Voi ce Mail Se rvers 67 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Ta b l e 1 2 L ine-bas ed voic e mail s erver parameters 8 Click Add Li ne . T o add multiple lines , continue to enter th e gateway parame ter inf ormation an d click Add Li ne . 9 When you are finishe d adding lines for this gate[...]

68 Chapter 5 Voic e Mai l Server s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] T o associate a us er with a v oice mail server that h as been pr eviously provisioned 1 Click th e Domains menu o ption 2 Click th e domain for the user . 3 Click th e Users > List Users menu opti on. 4 Click Sea rch at the bottom of the screen t o dis[...]

Chapt er 5 Voi ce Mail Se rvers 69 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] 4 T o delet e a voice mail serv er , cli ck the Delete link for the voice mail se rver you wis h to delet e. At the c onfirmati on dialog box, click OK t o delete th e voice mail ser ver , or Cancel to can cel th e ope ratio n. Usi[...]

70 Chapter 5 Voic e Mai l Server s NN10043-1 13 [Standar d - Norte l Network s Confide ntial][...]

71 SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] Chapter 6 Defining and Assigning Services T opics in this sectio n: • “D efinin g se rvice par amet ers” on page 7 1 • “Assigning s ervices to a domain” on page 75 Defining service parameters The SIP P rovi sioni ng Cli ent al lows you t o defin e and[...]

72 Chapte r 6 Defining and As signin g Services NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 44 List of a vail able s ervices window 2 From th e list of available services window , select a value for a service parame ter from the drop down list. The follo wing table (T able 13 ) list s the ser vice par amet ers an d opti ons.[...]

Chapt er 6 Defin ing an d Assign ing Serv ices 73 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Ta b l e 1 3 Servic es paramete rs and optio ns Service Option Parame ter D escription Client enforced Server enforced Enable/d isable V o icemail Non e Retrieve voic e mail or for other subscrib ers, to leave a voic[...]

74 Chapte r 6 Defining and As signin g Services NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 3 T o crea te new values for the servi ce parameter , click [ Edit ]. The Add new pa rameter value s window appea rs (Figure 4 5) . Enable/d isable Vi d eo None Use of point to point vi deo service between web cli ent s and PC clients . Ye s .[...]

Chapt er 6 Defin ing an d Assign ing Serv ices 75 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 45 Add new param eter values wi ndow 4 For th e sele cte d para mete r , selec t a va lue fr om th e lis t, usi ng th e UP and DOWN buttons to set the pri ority of the value. 5 T o ad d a new value, cl ick Add[...]

76 Chapte r 6 Defining and As signin g Services NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 46 Assign se rvices wind ow 2 Select a domain fro m the drop down list and click Continue . T o assign serv ices to more than on e domain , clic k the li nk to assi gn servi ces to mul tiple domain s in the Assign Services window . The [...]

Chapt er 6 Defin ing an d Assign ing Serv ices 77 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 47 Assign se rvices to a domain w indow 3 Select the services and service par ameter val ues you want to assign t o the select ed domain or mult iple domains (Use the Ctrl-cli ck key to c hoose mult iple dom a[...]

78 Chapte r 6 Defining and As signin g Services NN10043-1 13 [Standar d - Norte l Network s Confide ntial][...]

79 SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] Chapter 7 Assi gning Serv ices and C reatin g Service Packages T opics in this sectio n: • “Underst anding ser vice pack ages” o n page 79 • “Listing a vaila ble servi ces” o n page 79 • “Assigning ser vices to a service pac kage ” on page 83 ?[...]

80 Chapt er 7 Assigning Services a nd Crea ting S ervi ce Packag es NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 2 Under the domain or subdomai n for which you wish to list services, c lick the Service Packa ge > List Services sub menu o ption . The List of av ailab le servic es window appear s (Figure 48). Figure 48 List of av ail[...]

Chapt er 7 As signing Services and Cr eating S ervice Packag es 81 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Ta b l e 1 4 Servic es paramete rs and optio ns Service Option Parame ter D escription Client enforced Server enforced Enable/d isable V o icemail Non e Retrieve voic e mail or for others, to leav e [...]

82 Chapt er 7 Assigning Services a nd Crea ting S ervi ce Packag es NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Report when inactiv e A c heckbo x to r eport a user ’s inac tiv ity (a user is i nacti ve wh en they do n ot move t heir mous e or ty pe on their keyboa rd within a configura ble amou nt of time .) Ye s . N o . Inactiv i[...]

Chapt er 7 As signing Services and Cr eating S ervice Packag es 83 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] 4 Select a Service Pack age sub me nu option t o continu e settin g up a servi ce package. Assigning services to a service p ackage The Assi gn Se rvi ces menu option all ows you to se lect servic es[...]

84 Chapt er 7 Assigning Services a nd Crea ting S ervi ce Packag es NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 2 Click th e domain or subdomain for which you wish t o assign s ervices . 3 Click th e Service Packag e > Ass ign Services sub menu o ptio n. The As sig n Service s window appears (Figur e 49) . Figure 49 Assign se rvic[...]

Chapt er 7 As signing Services and Cr eating S ervice Packag es 85 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 50 Assign se rvices to do mains win dow 6 T o assign serv ices for the selected doma in, subdomain , or mult iple domai ns or subdomains , select the checkb ox next to the service opti on ( se[...]

86 Chapt er 7 Assigning Services a nd Crea ting S ervi ce Packag es NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Creating a service package Domains, sub domains, and users are as signed servi ce packages to contr ol their access t o netwo rk servic es. T o crea te a service pac kage 1 Click th e Domains menu opti on. 2 Under the domai[...]

Chapt er 7 As signing Services and Cr eating S ervice Packag es 87 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] 3 Enter a name for the service pac kage in the text box. 4 Select wh ether or not to make this packa ge the default for th e domain or subdomain. The defaul t is NO. 5 Create the ser vice package by [...]

88 Chapt er 7 Assigning Services a nd Crea ting S ervi ce Packag es NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 52 List of pack ages doma in window 3 From the lis t of packages a Click th e Deta ils-Mo dify link to view s ervice pa ckage det ails and mod ify ser vice p ara mete rs and val ues ( see T able 14 on p age 81 for se[...]

Chapt er 7 As signing Services and Cr eating S ervice Packag es 89 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Assigning service p ackages to domain s and subd omai ns To assign a service package to a domain or subdomain 1 Click th e Domains menu opti on. 2 Under the domain or subdomain f or which you wish to[...]

90 Chapt er 7 Assigning Services a nd Crea ting S ervi ce Packag es NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Upgrading an d downgrading service p ackag es Upgrading a service pa ckage is a llowed (as in the case wh en you want t o add serv ices) as long as the s ervice i s availab le at the domain. Upgra ding a s ervice package t [...]

91 SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] Chapter 8 User Management T opics in this sectio n: • “Managing u ser funct ions” on page 91 • “Adding a u ser to a d omain or subd omain” on page 92 • “Adding a b lended use r” on pa ge 95 • “Adding i2004 Int ernet T elephone capabil ity fo[...]

92 Chapter 8 User Manageme nt NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Addi ng a user to a doma in or subd omai n T o add a user to a domain or subdomai n 1 Click th e Domains opti on. 2 Under the domain or subdomai n, click the User > Add User menu option. The Add new us er window appe ars (Figure 54) . Figure 54 Add new us er[...]

Chapter 8 User Man agement 93 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] 3 Enter info rmation about the new user in the paramet er fields as descri bed in the fol lowing table (T able 15) . Ta b l e 1 5 Add us er paramete r descri ptions Parameter T ype Range Default Des cription User Name S tring (60)) Up t[...]

94 Chapter 8 User Manageme nt NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 4 Click Save . V o icemail Serv er Selec t from drop down lis t -N o n e selec ted The voice ma il server avail able to this user . Priv ate Cha rge ID S tring ( 30) Up to 30 charact ers N/A T he Priv ate Cha rge ID of th is user. Public Ch arge ID S tring (30)[...]

Chapter 8 User Man agement 95 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Addi ng a b lend ed us er Settin g up a user a s a blende d user all ows the end user to use thei r PCs for the multimedi a portion of their communi cation, wh ile using thei r existing tel ephony syst em for voic e. T o add a user as a[...]

96 Chapter 8 User Manageme nt NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 55 Add new user - bl ended 3 Comp lete the fie lds on th e Add new use r form. 4 Add a blended alias for t he user . This alias is used to id entify calls that co me from the S imRing fe ature th at is assign ed to the u ser on an ex isting swi tching[...]

Chapter 8 User Man agement 97 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] system. It must match the called p arty nu mber that wi ll be se nt to the SIP Applicat ion Modul e on these SimRing calls. 5 Add an ali as (no t blended a lias) that matches the c alling pa rty nu mber that will be sent to the SIP A pp[...]

98 Chapter 8 User Manageme nt NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 9 Enter the Pre ferred Audio Devi ce for the user . The number ente red here must be the number th at is required to route a cal l to the user's phone and tr igger the user's SimRing feature. This number shoul d be unique f or each user . This number [...]

Chapter 8 User Man agement 99 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Adding i2004 In ternet T elephone capability for a user The IP Client Manag er requires th e i2004 properti es of a user to enable that user to log i nto, rece ive call s on, or ma ke calls fr om an i2004 In ternet T elephone. T o add i[...]

100 Chapter 8 User Mana gement NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Ta b l e 1 6 i20 04 proper ties Parameter T ype Range Default Des cription D i s p l a yN a m e S t r i n g( 3 0 ) U pt o3 0 charact ers N/ A The di splay st ring th at is display ed on the i2004 Internet T elephone . Regist ration Length In teger Max 86400 se[...]

Chapter 8 User Mana gement 10 1 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] 3 Click Save . Adding a con ference server user and route T o enable confe rencing c apability , a confe rence user and route must be provisi oned using the SIP Provis ioning Client or th e SIP Personal Agent. Adding a conference serv[...]

102 Chapter 8 User Mana gement NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 1 Click th e Domains menu opti on. 2 Click the domain wh ere you want to add a conference serve r user . 3 Click th e Add User menu opti on. 4 In the Add User form, ente r the text “confer ence” for the User Name. In th e passwo rd field, enter an y passwo[...]

Chapter 8 User Mana gement 10 3 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 60 Conferenc e user - r oute adde d 9 Click Save to save the rout e. Adding conference server routes using the SIP Personal Agent T o add multiple conference s erver rou tes using the SIP Person al Agent 1 Log in to the SIP Per[...]

104 Chapter 8 User Mana gement NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 8 T o set up r outes for mult iple confe rence serve rs, repe at steps 6 and 7 for each sequenti al ring list in columns 2 and 3. 9 Click Add Rout e .T h e Add Route button upda tes the on line user database with the confer ence server rou ting informati on. S[...]

Chapter 8 User Mana gement 10 5 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 61 Customiz e servi ce package link 2 Customize the opt ions in the user’ s servi ce package by comple ting the availa ble selec tions. 3 Click Save t o save the cha nges to the se rvice pack age. A message appears that the u[...]

106 Chapter 8 User Mana gement NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 62 List Users window 6 Define t he size of your search list from th e drop down list. 7 Click Sea rch t o begin the search, or Remove t o remove search crit eria from the search li st. A list of users app ears. Figure 63 List us ers sea rch result s 8 C[...]

Chapter 8 User Mana gement 10 7 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 64 User details windo w 9 Click Save . A User Updat ed Succe ssfully messa ge appears . Listing/modify ing/deleti ng aliases T o list al l aliases in a domain[...]

108 Chapter 8 User Mana gement NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 1 Click th e Domains menu opti on. 2 Under the domain or subdomai n, click t he Users > List Aliases menu opt ion. The Aliases wi ndow appears (Figu re 65) . Select whether to sear ch on Last Name , Alias ,o r Domain fr om the drop d own list 3 Click Add Cr[...]

Chapter 8 User Mana gement 10 9 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] 7 Click Sea rch t o begin the search, or Remove to remove th e search c riteri a from the search li st.The Ali ases search res ults window appear s (Figure 66) . Figure 66 List al iases s earc h result s 8 Click th e Deta ils link to [...]

110 Chapter 8 User Mana gement NN10043-1 13 [Standar d - Norte l Network s Confide ntial] see all the blended a liases i n the sel ected domai n. This wil l also fi nd all blended a liases i n any of t he select ed domain's subdomains. 7 Click Save . The Blended Alias sea rch results window displ ays (Figu re 67) Figure 67 Blended A liases s e[...]

111 SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] Chapter 9 Managing i2004 Internet T elephones T opics in this sectio n: • “Introduct ion ” on page 1 1 1 • “Adding an i2004 Inte rnet T elephone” on page 1 1 1 • “Listing a n i2004 In ternet T elephone ” on pag e 1 16 • “Deleting a n i2004 [...]

112 Chapt er 9 Mana ging i200 4 Inter net Telepho nes NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 3 Click th e Devices > Add Devic e sub menu opt ion. The Adding a Device window appears (Fi gure 68) Figure 68 Ad ding a dev ice 4 Ente r devi ce p aram eters a s de scrib ed i n the f ollow ing t able (T able 17) . Ti p: Several fie [...]

Chapter 9 Managing i20 04 Internet Teleph ones 11 3 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] 5 Notice t hat the mos t of the v alues tha t appear on the form are def ault val ues that are set fr om what was entered when the domain w as provision ed. Ta b l e 1 7 i2004 Int ernet T elephone para meters Param[...]

114 Chapt er 9 Mana ging i200 4 Inter net Telepho nes NN10043-1 13 [Standar d - Norte l Network s Confide ntial] DA TE FMT Numer ic S t andar d MM/DD or Numeric Inverse DD/MM 2,3 2 Only format s 2 and 3 are supported. 2-numeri c standa rd (09/16); 3 -numeric inv erse ( 16/0 9). TIME F MT Select from drop down lis t: • 12-hour •F r e n c h • 2[...]

Chapter 9 Managing i20 04 Internet Teleph ones 11 5 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Ta b l e 1 8 Cli ck Save . T he IPCM Devic e Created window app ears (Figure 69) . Figure 69 A d dd e v i c e-I P C Md e v i c ec r e a t e d 6 The i2004 is now provisi oned with the para meters that were ent ered.[...]

116 Chapt er 9 Mana ging i200 4 Inter net Telepho nes NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 70 Device User s - assi gning user s . 7 Ente r the u ser na me in the t ext fie ld an d cli ck Add . (If you do not add a domain name for the use r , the domai n or subdomain of the device is assu med. 8 T o move users up or down[...]

Chapter 9 Managing i20 04 Internet Teleph ones 11 7 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 71 List Devi ces win dow 3 Select whether to sea rch on the MACaddress or ID of the i2004 Int ernet T ele phone from the d rop d own l ist. 4 Click Add Cri teria . The search criter ia you selecte d appears [...]

118 Chapt er 9 Mana ging i200 4 Inter net Telepho nes NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 72 List de vices sea rch resu lts 8 Click th e Details l ink to modif y device i nformatio n. The Mod ifying a De vice in a domai n window ap pears (Figur e 73) . Figure 73 Modifyin g a devic e in a dom ain windo w 9 Click Save .[...]

Chapter 9 Managing i20 04 Internet Teleph ones 11 9 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Deleting an i2004 Internet T elep hone T o delete an i2004 Internet T elephone 1 Click th e Domains menu opti on. 2 Click t he domain or subdomain f or which y ou wish to del ete an i2 004 Inter net T elephone. 3 C[...]

120 Chapt er 9 Mana ging i200 4 Inter net Telepho nes NN10043-1 13 [Standar d - Norte l Network s Confide ntial][...]

121 SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] Chapter 10 T ele phon y Route s T opics in this sectio n: • “Adding Cla ss of Service (COS) i nformat ion” on page 122 • “Adding a tel ephony rout e” on p age 124 • “Listing a telep hony route” on page 128 • “Adding a route list ” on page[...]

122 Chapter 10 Tele phony Rout es NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Adding Class o f Service (COS) inform ation COS is assigne d to users, d omains, and r outing list s. It is an integ er value, a nd the lower the number , the greater , or higher , the COS value. For example, i f a user has a COS value of 1, and a domain ha[...]

Chapter 10 Telep hony Route s 123 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 75 Class of Service info rmation for domain wi ndow 3 Ente r a name for th e COS in the N ame te xt box. 4 Enter a d escript ion for t he COS in the D escrip tion text box. 5 Click Save .The COS now appears in the window belo[...]

124 Chapter 10 Tele phony Rout es NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 7 T o delete a COS fr om the Curr ent Choices window , click Delete . Adding a tele phony route T o add a new tele phony route 1 Click th e Domains menu opti on. 2 Under the domain or subdomain f or which you wish to add a ne w telephony route, c lick the T[...]

Chapter 10 Telep hony Route s 125 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] create a telephony r oute. The f ollowing t able (T able 19) lists the tel ephony route lis t paramete r values and desc ription s. Ta b l e 1 9 T elephony route para meter in formation Parameter T ype Range Default Des cription Nam[...]

126 Chapter 10 Tele phony Rout es NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 4 Click Save to cr eate the telep hony route. The T elephony Route Listing window appears with the new route li sted added to the domain and paramete r options based on the t elephony r oute type (Figur e 77) . Figure 77 T e lephony Route Li sting window 5 [...]

Chapter 10 Telep hony Route s 127 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] 6 Provisi on the parameters fo r the new telephony route based on the wh ether the rout e is a Private , SIP , or Gateway rout e. The foll owing telepho ny route parame ters wind ows appear a s describ ed in t he follo wing tab le ([...]

128 Chapter 10 Tele phony Rout es NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Lis ting a te lephon y rout e T o view detail s about a tel ephony rout e 1 Click th e Domains menu opti on. 2 Under the domain or subdomai n for which you wish to view te lephon y route detail s, click the T elephony Routes > List T elephony Routing men[...]

Chapter 10 Telep hony Route s 129 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] 1 Click th e Domains menu opti on. 2 Under the domain or subdomain f or which you wish to add a r oute lis t, click the T elephony Routes > Add RouteList menu optio n. The Create a new route lis t window appears (F igure 79) . Fi[...]

130 Chapter 10 Tele phony Rout es NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Routing ( coming from t he same domai n) field s, choose on e of the f ollowing call r outing opt ions as de scribed i n the fol lowing tab le (T able 21) . 6 From th e drop down l ist, sel ect a Class of Ser vice for the new route lis t. 7 In the T elephon[...]

Chapter 10 Telep hony Route s 131 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 80 List rou te lists win dow 3 Click the l ink for th e route lis t name to modify t he route l ist. The Creat e New Route Lis t window a ppears. Modi fy route lis t infor mation and c lick Save . 4 T o de lete an e xisti ng [...]

132 Chapter 10 Tele phony Rout es NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 1 Click th e Domains menu opti on. 2 Under the domain or subdomai n, click the T elephony Routes > T ranslation T ool m enu opti on. The T ranslation V erifica tion T ool window ap pears (Fig ure 81) . Figure 81 T ranslati on V erificatio n T ool windo w[...]

Chapter 10 Telep hony Route s 133 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 82 T ranslati on tool resul ts window Setting up an interworking profile with the Communications Server 2000 (CS2000) The Set Profile menu opt ion is for interworki ng with the CS2000. T o set the pro file 1 Click th e Domain[...]

134 Chapter 10 Tele phony Rout es NN10043-1 13 [Standar d - Norte l Network s Confide ntial][...]

135 SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] Chapter 1 1 Gateways T opics in this sectio n: • “Introduct ion to gat eways” on page 135 • “A ddi ng a ga tewa y” on page 1 36 • “Listing a gateway ” on page 137 • “Adding a g ateway route ” on page 138 • “Listing a gateway rou te”[...]

136 Chapter 11 Gatewa ys NN10043-1 13 [Standar d - Norte l Network s Confide ntial] • IP addre ss of the gateway • trunk gr oup on the g ateway • domain assigned to t he trunk g roup Adding a gateway The Add Gateway menu op tion all ows an admini strator to provisio n a new gateway . T o add a new gatewa y 1 Click th e Gateways > Add Gatew[...]

Chapter 11 Gateway s 137 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] 3 Enter a d escript ion the gat eway in th e Gateway T ype text box . 4 Click Save . (T o clear the text fields, cli ck Clear .) Th e Gat eway s win dow appears wit h a list of all provisioned gat eways, includi ng the gateway just added (Fi[...]

138 Chapter 11 Gatewa ys NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 86 Gateways windo w (List Gateway s) 2 Click th e gateway ho st name to v iew the det ails cor respondi ng to that partic ular g ateway . 3 T o modify gat eway informati on, enter the IP address or MADDR of the gateway i n the text box (requ ired). For exampl[...]

Chapter 11 Gateway s 139 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] T o add a new gatewa y route 1 Click th e Gateways > Add Route menu option. The Create new gat eway route appea rs (Figure 87 ) . Figure 87 Create new gateway route wi ndow 2 Enter a descri ption for the new route in the Descri ptio n tex[...]

140 Chapter 11 Gatewa ys NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Listing a gat eway rout e The List Gateways menu o ption allows the administr ator to vie w routing info rmation for a parti cular ga teway . T o view detail s for a gatewa y route 1 Click th e Gateways > List Routes men u opt ion. Th e Gatew ay Ro utes window ap[...]

Chapter 11 Gateway s 141 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 90 Reorder trunk grou ps window 7 In the Curre nt Choices A vailab le window , click UP or DOWN to reorder the trunk gr oup. 8 Click Reor der to submit the trunk grou p reorder to the database . Adding a gateway trunk gro up The AddT [...]

142 Chapter 11 Gatewa ys NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 91 Create new trunkgroup wi ndow 2 Selec t a gate way fro m the Gat eway d rop dow n list. 3 Select a route from t he Route dro p down list . 4 Enter a d escript ion for t he new trunk group in the t ext box pr ovided. 5 Click Save . (T o cle ar informa tion [...]

Chapter 11 Gateway s 143 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 93 T r unkGro up s window (L ist T run kGro up) 2 T o delet e a gateway trunk group, click the Delete li nk next to the gateway . 3 At the con fir mation d ialog bo x, clic k OK to de lete the ga tewa y trun k gro up info rmation from[...]

144 Chapter 11 Gatewa ys NN10043-1 13 [Standar d - Norte l Network s Confide ntial][...]

145 SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] Appe ndix A Provisioning Sequence This secti on describes the se quence of provisi oning tasks. Sequence of tasks The foll owing tabl e provides a s tep by ste p provisi oning sequ ence. Ta b l e 2 2 SIP Pro visioni ng Client provis ionin g sequence S tep Descri[...]

146 Provisio ning S equence NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 4. Define do main servic e pac k a ge Create ser vice pac kage Domai ns doma inxx.co m Service Package Create Pack age Assi gn service p acka ge(s) to domain (s) and sub-do main(s) Domains doma inxx.co m Service Package Assign Packag e Assi gn services to subdom [...]

Provisio ning S equence 147 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] 9. If not autopro visioni ng, assign devi ces to d omain (s) Add devi ce D omains doma inxx.co m Device s Add Devic e Assign use rs to a device Domains doma inxx.co m Device s List Devi ce Assign User 10. Def ine g atew ay , gatewa y rout[...]

148 Provisio ning S equence NN10043-1 13 [Standar d - Norte l Network s Confide ntial][...]

149 SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] Appe ndix B Underst anding T elephony Routin g and T ranslati ons This sec tion provi des a basi c underst anding of how to provision t elephony s tyle transl ations inte rworking with tr aditional cir cuit-swi tched network rou ting. T opics in this sectio n: ?[...]

150 Appendi x B Unders tanding Telep hony Routing and Tra nslation s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] The foll owing figur e shows an e xample of the s ubdomain concept (Figu re 94) . Figure 94 Example domain tr ee Class of Service Class of Service (COS) s creens an d restri cts user s from a ccessing certain telepho ny ro[...]

Append ix B U nderstandi ng Telephon y Routing and T ranslat ions 151 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] • A single COS value ca n be assigned to a list of rout es, domain , subdomain or a subscrib er . • A domain, sub domain or subscrib er has access to the rout es if the COS value equal or high[...]

152 Appendi x B Unders tanding Telep hony Routing and Tra nslation s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 95 SIP Applicati on Module routi ng stages T ele phony routi ng terminolo gy This sec tion desc ribes the following t elephon y routing terms: • route l ists • routes Route list s Route list s consist of speci f[...]

Append ix B U nderstandi ng Telephon y Routing and T ranslat ions 153 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] • block all inc oming sessions from ot her domains • allow all inc oming sessions fr om other subdomains • block all inc oming sessions from other sub domains Example of tel ephony route red[...]

154 Appendi x B Unders tanding Telep hony Routing and Tra nslation s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 97 Route lis t redirect (between s ubdomai ns) Routes T elephony routes prov ide the actual dia l plan to a particular dest ination . The telepho ny routing inclu des routes for a private di git dial plan, rout es t[...]

Append ix B U nderstandi ng Telephon y Routing and T ranslat ions 155 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Private telephony routes Private telephony ro utes are used for abbr eviated t elephony s tyle digi t dial p lans. For exa mple , priva te rou tes can be s et up for a 5-d igit d ial plan b etwe e[...]

156 Appendi x B Unders tanding Telep hony Routing and Tra nslation s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 98 Domain s/subscr ibers u sed for th e sam ple dial plan The domain abc .com defines the followin g three types of COS: • lobby_di al_plan (lowest COS) • local_d ial_p lan • company_di al_plan ( highest COS) [...]

Append ix B U nderstandi ng Telephon y Routing and T ranslat ions 157 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Example dial plan assignment s The follo wing table (T able 23) provides an example list of subscr ibers, sub scriber aliase s, and COS assignments in the domains . Dial plan description The dial [...]

158 Appendi x B Unders tanding Telep hony Routing and Tra nslation s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] • The 5+4 digit dial pl an allows the subscribe rs in subdomain rich. abc.com to reach oth er subsc ribers in the sa me subdomain us ing only 5 di git dial plan (f or example, 5+ 1000). Since the 5 digit di al plan is on[...]

Append ix B U nderstandi ng Telephon y Routing and T ranslat ions 159 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] • “Step 1: Crea te the parent and subdomai ns” on page 159 • “Step 2: Crea te the COS” on page 161 • “Step 3: Crea te the subscrib ers and assign the COS ” on page 162 • “Ste[...]

160 Appendi x B Unders tanding Telep hony Routing and Tra nslation s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 99 Par ent doma in prov isio ning men u 4 Create the fol lowing subdomai ns: — rich. abc.com — otta.abc .com — xyz.abc.c om The subdomain s assume the def ault para meters from th e parent domain. After adding[...]

Append ix B U nderstandi ng Telephon y Routing and T ranslat ions 161 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 100 Sub domain pr ovis ioni ng St ep 2: Create the COS T o crea te the COS 1 Click th e Domains > abc.com > T elephony Routes > Routi ng COS menu option. subdoma ins[...]

162 Appendi x B Unders tanding Telep hony Routing and Tra nslation s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 2 Add three COS t o the parent domain abc.com , a nd re-order th e COS as shown in the foll owin g figu re (Figure 1 01) . The highest COS is company_dial_ plan. Figure 101 Creating COS 3 Click Save . St ep 3: Create the s[...]

Append ix B U nderstandi ng Telephon y Routing and T ranslat ions 163 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 102 Assign ing servi ce package s to subd omain s 2 Create the subs cribers fo r rich.abc.com , ott a.abc.com and xyz.com .T h e follo wing figur e (Figure 103) shows a user call ed lobby a[...]

164 Appendi x B Unders tanding Telep hony Routing and Tra nslation s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 103 Adding a subscriber with COS 3 Click Save . 4 Add the remain ing subscrib ers to rich.abc.c om, otta.abc. com and xyz.c om domain s. 5 Click Save . SIP user 10 digit a lias 10 digit call ing number dis play used[...]

Append ix B U nderstandi ng Telephon y Routing and T ranslat ions 165 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] St ep 4: Create gateways, gateway routes and trunk groups Before a gateway route can be assigne d to a dia l plan, th e gateway an d trunk groups m ust be creat ed. A SIP PRI gateway is us ed with[...]

166 Appendi x B Unders tanding Telep hony Routing and Tra nslation s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 105 Adding a gateway r oute 3 Click th e Gateways > Add T runkGroup menu opti on to assi gn the gat eway trunk g roup to th is route as s hown in th e follo wing fi gure (Figure 106) . Figure 106 Adding a trunk g[...]

Append ix B U nderstandi ng Telephon y Routing and T ranslat ions 167 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Adding a private route to subdomain rich.abc.com T o add a private r oute 1 Click th e Domains > abc.com > ric h.abc.com > Add T elephony Route sub menu opt ion as sho wn in the fo llowin[...]

168 Appendi x B Unders tanding Telep hony Routing and Tra nslation s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 108 Adding a private route to r ich.abc .com 3 Click Save .The following wind ow appears (Fig ure 109) . Figure 109 Private r oute create d 4 Click th e Change Parameters li nk. 5 Set the Subscriber Not Foun d optio[...]

Append ix B U nderstandi ng Telephon y Routing and T ranslat ions 169 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] 6 Click Save . The following window app ears (Fig ure 11 1) indic ating a 5- digit privat e route i s create d for subdoma in rich .abc .com . Figure 1 1 1 Listing a private r oute Adding SIP rout[...]

170 Appendi x B Unders tanding Telep hony Routing and Tra nslation s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] to dete rmin e the us er al ias in xyz.com . The fo llowing figu re shows a SIP rou te added to the abc.com do main (Figure 1 12) . Figure 1 1 2 Addi ng a SIP route to a bc.com 2 Click th e Change Parameters link to set th[...]

Append ix B U nderstandi ng Telephon y Routing and T ranslat ions 171 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 1 1 4 SIP rout e opt ions 4 Click Save . 5 Click th e Domains > abc.com > T elephony Route > List T elephonyRoute menu optio n to view a list of the telephony rou tes as sho wn in [...]

172 Appendi x B Unders tanding Telep hony Routing and Tra nslation s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Adding a gateway route to abc.com Add the di al plan t o gateway r oute as shown in Ta b l e 2 4 to d omai n abc.com (9+ 10 digits) . T oa d dag a t e w a yr o u t et o abc.com 1 Click th e abc.com > T elephony Routing [...]

Append ix B U nderstandi ng Telephon y Routing and T ranslat ions 173 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 1 1 8 Gat eway chan ge parameters 4 Provisi on the gateway route and opti ons as shown in the followin g figure (Figu re 119) . By selecti ng the PUBLIC opt ion, the publi c char ge ID assi[...]

174 Appendi x B Unders tanding Telep hony Routing and Tra nslation s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 120 Listing abc.c om routes St ep 6: Create the telephon y route list s and assign COS At this point, all t he subscribe rs with COS and telephony routes have been create d. However , the re is no associati on betwe[...]

Append ix B U nderstandi ng Telephon y Routing and T ranslat ions 175 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 121 Adding a route list to abc.c om 4 Create a route li st for the local cal ling plan and assi gn it the local_di al_plan COS. This route will be av ailable to subscribe rs named joh n and[...]

176 Appendi x B Unders tanding Telep hony Routing and Tra nslation s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 123 Listing of abc.com route li sts 6 Create a route li st in subdomain xyz.c om and assign it the COS of all_di al_plans. The Route Lis t of x yz.com is s hown in the f ollowing fig ure (Fig ure 124) . Figure 124 L[...]

Append ix B U nderstandi ng Telephon y Routing and T ranslat ions 177 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] creat ed ear lier for t he 5 digit di aling b etwee n the sub scrib ers in th e rich.abc .com subdomain. T he following figure (Figu re 125) shows the ne w route l ist. This rout e will be availab[...]

178 Appendi x B Unders tanding Telep hony Routing and Tra nslation s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] St ep 7: T est the telephon y routing configuration At this point all su bscriber s, COS, route, and route lists hav e been provis ioned. Before making any calls, telep hony ro uting ca n be ver ified us ing the Tr anslati[...]

Append ix B U nderstandi ng Telephon y Routing and T ranslat ions 179 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 128 Gateway ro ute transla tions trace 3 V erify tha t subscri ber name d john in s ubdomain otta.ab c.com can reach the SIP domain xyz.co m subscri ber name d fred wit h the 214684 200 ali[...]

180 Appendi x B Unders tanding Telep hony Routing and Tra nslation s NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 129 SIP rou te trace from abc.c om to xyz.com 4 V erify tha t subscri ber name d paul in s ubdomain ri ch.abc.com ca nnot reach the SIP domain xyz .com subscr iber named f red with t he 214684200 alias using th e 6+[...]

181 SIP Pro visi oning Client User Gu ide [Standar d - Norte l Network s Confide ntial] Appe ndix C 91 1 Emergency Notification This se ctio n descr ibes ho w to set up 911 emergency n otif icatio n using t he SIP Provisi oning Clie nt and the SIP Personal Age nt. T opics in this sectio n: • “91 1 emer gency notific ation terms and conce pts”[...]

182 Appendi x C 911 Emer gency Noti fication NN10043-1 13 [Standar d - Norte l Network s Confide ntial] A Publ ic Saf ety Ans weri ng Poin t (PS AP) is an ag ency or gro up of ag encie s designa ted and aut horized t o receive and respo nd to 91 1 emergency c alls requir ing one or more public servi ces: Police, Fir e, Emergen cy Medical Service , [...]

Appendi x C 91 1 Emerge ncy Noti fication 18 3 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] T o set up Instant Message (IM) notification s, the following infor mation mus t be provisi oned using both the SIP Provi sioning Clie nt and the SIP Personal Agent. Using the SIP Provisio ning Client to add emergen cy [...]

184 Appendi x C 911 Emer gency Noti fication NN10043-1 13 [Standar d - Norte l Network s Confide ntial] • “Setting up a rule for the emer gency not ificati on route ” on page 193 Creating a COS fo r the 91 1 n otific ation As a first step, create a new COS for the 91 1 not ificat ion and assign i t to the parent domain . T o crea te the COS 1[...]

Appendi x C 91 1 Emerge ncy Noti fication 18 5 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 131 Creating a COS for th e 91 1 no tification 5 Click UP or DOWN to reorde r the COS in the Current Choices A vailable window . The COS for 91 1 emer gency notif icatio n should be the highes t in the reorder li[...]

186 Appendi x C 911 Emer gency Noti fication NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 132 Adding a new gate way 3 Click Save . The new gateway appears in th e list of gateways (Figure 133 ) . Figure 133 List of g ateways 4 Click th e Gateways > Add Route menu option to provision a g ateway route for the parent do main, f[...]

Appendi x C 91 1 Emerge ncy Noti fication 18 7 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 135 Cre ati ng a new tru nkgr oup Adding a private telephony ro ute An emer gency telep hony route must be set up that is based on the unique emer gency subs criber name provi sioned per domain or subdoma in. T o[...]

188 Appendi x C 911 Emer gency Noti fication NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 136 Create ne w telephony r oute windo w 4 Click Save . The T elephony Route List ing for the domain appears (for example, ab c.com domain) . 5 Click th e Change Parameters link a nd select PRE-TRANSLA TE from the drop down l ist. Click Sa[...]

Appendi x C 91 1 Emerge ncy Noti fication 18 9 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] Figure 138 Creating a new rou te list Adding a gateway telephony route T o add a gateway t elephony r oute tha t routes to t he proper gateway servi ng the PSAP for the OSN locati on when a user dials 91 1 1 Click th e [...]

190 Appendi x C 911 Emer gency Noti fication NN10043-1 13 [Standar d - Norte l Network s Confide ntial] Figure 139 Create ga teway tele phony route to PSA P 3 Click Save . 4 Click th e Change Parameters li nk on th e route lis ting window . 5 Provisi on the gateway route and opti ons as shown in the followin g figure (Fig ure 140) . By s electin g [...]

Appendi x C 91 1 Emerge ncy Noti fication 19 1 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] 2 Select a domain (or a s ubdomain of a domain). 3 Click th e User > Add User sub men u option. Th e Add new user w indo w appears (Fi gure 141) . Figure 141 Add us er - emerg ency su bscrib er 4 Enter a name for the[...]

192 Appendi x C 911 Emer gency Noti fication NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 8 Click Save . A message appears tha t the user was added successful ly . Adding an OS N subscriber T o add an OSN subscr iber to a domain or subdomain 1 Click th e Domains opti on. 2 Select a domain (or a s ubdomain of a domain). 3 Click th e Us[...]

Appendi x C 91 1 Emerge ncy Noti fication 19 3 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] 3 Click Lis tRoutes tab f rom the Call Manager Home screen. Th e Ring Li st Deta ils scr een displ ays. 4 Ente r a na me fo r the e mergen cy r oute i n the Ring list name text box (f or example, Emer gency notificatio [...]

194 Appendi x C 911 Emer gency Noti fication NN10043-1 13 [Standar d - Norte l Network s Confide ntial] 2 Click the c reat e a scre ening rule link. The Call Manager Rule Detai ls screen display s. 3 Enter a nam e for emer gency rule in the Rule name text bo x (for e xam ple, 911 rule ). 4 Click th e Active ch eck box to select that the rule sho ul[...]

SIP Pro visi oning Client User Gu ide 195 [Standar d - Norte l Network s Confide ntial] Index Numbers 91 1 emer gency notification 181 adding a gateway telep hony route 189 adding an emer gency subscri ber 190 adding an OSN subscriber 192 A Acronym s xx Activation 45 activation key 45 Active Proxy par ameter 30 adding a user 92, 105 adding an admin[...]

196 Index NN10043-1 13 [Standar d - N ortel Netwo rks Con fidential ] CS2000 int erworking pro file 133 custom er support xxii D Date FMTparameter 29 Default Pr oxy Host parameter 30 Default Proxy P ort parameter 29 dele ting a us er 105 Description parameter 52 Description parameter (telephony ro ute) 125 doma in adding a telepho ny route 124 addi[...]

Index 197 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] parameters 42, 43 IPCM Name para meter 43 IPCM param eter (i2004) 100 L Last Name parameter 93 Line based voice mail server gen eral parameters Application Server 65 Client contact 65 Description 65 Doma in name 65 Maximum Call Duration 65 Line based v oic[...]

198 Index NN10043-1 13 [Standar d - N ortel Netwo rks Con fidential ] R Realm for a domain parameter 30 Recursive parameter (telepho ny route) 125 registratio n expiration time ( i2004) 101 Regist ration Len gth paramet er (i200 4) 100 Regist ration Uni t parameter ( i2004) 100 related pub lications xxi Remove param eter (teleph ony route) 125 Rout[...]

Index 199 SIP Provi sioni ng Client Use r Guide [Standar d - Norte l Network s Confide ntial] listing a route list 1 30 modify ing 128 priv ate rou te 127 redirection between subdomains 153 sample di al plan 154, 155 SIP rou te 127 T elephony ro uting concept s 149 teleph ony routing concep ts 149 Class of Service (COS) 150 subdomain s 149 teleph o[...]

200 Index NN10043-1 13 [Standar d - N ortel Netwo rks Con fidential ][...]