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Un buon manuale d’uso
Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso Philips VRZ364AT. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica Philips VRZ364AT o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.
Che cosa è il manuale d’uso?
La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso Philips VRZ364AT descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.
Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.
Quindi cosa dovrebbe contenere il manuale perfetto?
Innanzitutto, il manuale d’uso Philips VRZ364AT dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo Philips VRZ364AT
- nome del fabbricante e anno di fabbricazione Philips VRZ364AT
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature Philips VRZ364AT
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti
Perché non leggiamo i manuali d’uso?
Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio Philips VRZ364AT non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti Philips VRZ364AT e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio Philips in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche Philips VRZ364AT, come nel caso della versione cartacea.
Perché leggere il manuale d’uso?
Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo Philips VRZ364AT, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.
Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso Philips VRZ364AT. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.
Sommario del manuale d’uso
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Pagina 1
Owner’s Manual Important! Return your Warranty Registration Card within 10 days. See why inside. Video Cassette Recorder VRZ344AT VRZ364AT VRZ364/VRZ344 4/7/99 8:10 PM Page 1[...]
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Pagina 2
Warranty Verification Registering your product within 10 days confirms your right to max- imum protection under the terms and conditions of your PHILIPS MAGNAVOX warranty. Owner Confirmation Your completed Warranty Registration Card serves as verification of ownership in the event of product theft or loss. Model Registration Returning your Warranty[...]
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Pagina 3
Introduction 3 Features • Automatic Channel Setup • Automatic Clock Setting • Automatic Head Cleaner • Daylight-Saving Time • Hi-Fi Stereo Tape Playback (VRZ364 only) • Index Search • Multi-Channel Television Sound (MTS) System (VRZ364 only) • 19 Micron Head • On-Screen Menus in English, Spanish, or French • Quick Programming ?[...]
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Pagina 4
4 Table of Contents VRZ364/VRZ344 4/7/99 8:10 PM Page 4[...]
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Pagina 5
Before Using Your VCR 5 Putting Batteries in the Remote Control Using the Remote Control 3 Close the battery compartment lid. 2 To record again, cover the hole with cellophane tape. • Do not put objects between the remote control and the VCR. • Press the VCR button, then point the remote control at the VCR’s remote sensor, before pressing oth[...]
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Pagina 6
6 Hookups Without a Cable Box CH3 CH4 RF OUT ANT.IN AUDIO VIDEO IN OUT IN OUT R L OR CH3 CH4 RF OUT ANT.IN AUDIO VIDEO IN OUT IN OUT R L 75 Ω ANT / CABLE OR 75 Ω ANT / CABLE The basic VCR/TV connection – antenna/cable to VCR to TV – is shown below. If you have a Cable Box or a Direct Broadcast System, please refer to pages 8 - 9. After you [...]
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Pagina 7
Hookups Without a Cable Box (cont’d) 7 CH 4 or CH 3 CH3 / CH4 Switch CH3 CH4 CH3 CH4 RF OUT ANT.IN AUDIO VIDEO IN OUT IN OUT R L CH3 CH4 RF OUT ANT.IN AUDIO VIDEO IN OUT IN OUT R L CH3 CH4 RF OUT ANT.IN AUDIO VIDEO IN OUT IN OUT R L CH3 CH4 RF OUT ANT.IN AUDIO VIDEO IN OUT IN OUT R L 75 Ω ANT / CABLE 75 Ω ANT / CABLE RF coaxial cable Antenna [...]
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Pagina 8
CH3 CH4 RF OUT ANT.IN AUDIO VIDEO IN OUT IN OUT R L 75 Ω ANT / CABLE OUT IN 8 Hookups With a Cable Box/Direct Broadcast System Connections 1 Connect a Cable signal to the IN jack on the Cable Box/DBS. 2 Use an RF coaxial cable (supplied) to connect the OUT jack on the Cable Box/DBS to the ANT(enna) IN jack on the VCR. 3 Use a second RF coaxial ca[...]
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Pagina 9
Hookups With a Cable Box/Direct Broadcast System (cont’d) 9 CH3 CH4 RF OUT ANT.IN AUDIO VIDEO IN OUT IN OUT R L IN OUT 75 Ω ANT / CABLE Connections 1 Connect a Cable signal to the VCR’s ANT(enna) IN jack. 2 Use an RF coaxial cable (supplied) to connect the RF OUT jack on the VCR to the IN jack on the Cable Box/DBS. 3 Use a second RF coaxial c[...]
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Pagina 10
10 Turning on Your VCR 3 4 1 5 Before turning on your VCR, make sure there are batteries in the remote control and the VCR, TV, and Cable Box/DBS (if applica- ble) are connected and plugged in. 1 Press the VCR button, then press the POWER button. 2 Turn on the TV. Set it to channel 3 or 4, whichever the CH3/CH4 switch on the back of the VCR is set [...]
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Pagina 11
Automatic Channel Setup 11 5 Wait for the VCR to set up channels. Although your VCR may automatically memorize the channels you receive when you turn it on for the first time, this function lets you set up channels again. Make each entry within one minute of the previous entry. 5 Wait for a few minutes while the VCR sets up channels. When programmi[...]
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Pagina 12
12 Automatic Channel Setup (cont’d) Adding/Deleting Channels 2 Press the PLAY 8 or STOP 9 button to select TUNER SET UP, then press the FF : /OK button. 3 Press the PLAY 8 or STOP 9 button to select ADD/DELETE CH., then press the FF : /OK button. 4 Use the Number buttons, the CH(annel) 8 / 9 buttons, or the PLAY 8 or STOP 9 buttons to select the [...]
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Pagina 13
– + J ........ – + ........ 1 4 7 SPEED CBL/DBS TV VCR MENU EXIT/ST ATUS TIMER SKIP JOG/SHTL STILL/SLOW – STOP L PLA Y : + 3 FWD REV 2 c c EJECT POWER 2 5 8 0 QUICK PROGRAMMING 3 6 9 ST ART DBS STOP DAIL Y DA TE WEEKL Y CLEAR CH VOL REW FF /OK VCR/TV 7;; INDEX ::7 AUDIO/MUTE :: ;; REC /OTR Setting the Clock 13 2-3 1 • To program the VCR so [...]
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Pagina 14
– + J ........ – + ........ 1 4 7 SPEED CBL/DBS TV VCR MENU EXIT/ST ATUS TIMER SKIP JOG/SHTL STILL/SLOW – STOP L PLA Y : + 3 FWD REV 2 c c EJECT POWER 2 5 8 0 QUICK PROGRAMMING 3 6 9 ST ART DBS STOP DAIL Y DA TE WEEKL Y CLEAR CH VOL REW FF /OK VCR/TV 7;; INDEX ::7 AUDIO/MUTE :: ;; REC /OTR 14 Setting the Clock (cont’d) 6 Press the PLAY 8 or[...]
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Pagina 15
– + J ........ – + ........ 1 4 7 SPEED CBL/DBS TV VCR MENU EXIT/ST ATUS TIMER SKIP JOG/SHTL STILL/SLOW – STOP L PLA Y : + 3 FWD REV 2 c c EJECT POWER 2 5 8 0 QUICK PROGRAMMING 3 6 9 ST ART DBS STOP DAIL Y DA TE WEEKL Y CLEAR CH VOL REW FF /OK VCR/TV 7;; INDEX ::7 AUDIO/MUTE :: ;; REC /OTR Setting the Clock (cont’d) 15 6 Press the EXIT/STAT[...]
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Pagina 16
16 Setting the Clock (cont’d) 6 Press the EXIT/STATUS button. 5 Press the PLAY 8 or STOP 9 button repeatedly to select the station number of your PBS channel, then press the FF : /OK button. • The time will be updated at the top of each hour (except at 11 p.m., midnight, 1 a.m., and 2 a.m.). Helpful Hint Manual PBS Channel Selection 4 Press the[...]
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Pagina 17
Setting the Clock (cont’d) 17 5 Press the PLAY 8 or STOP 9 button repeatedly so that AUTO flashes beside PBS CH. Then press the FF : /OK button. • The time will be updated at the top of each hour (except at 11 p.m., midnight, 1 a.m., and 2 a.m.). • To display the time on-screen, press the EXIT/STATUS button. (ON SCREEN MODE can not be set to [...]
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Pagina 18
18 Daylight-Saving Time 6 Press the EXIT/STATUS button. Follow the steps below to program the VCR so its clock will auto- matically move forward one hour in April and turn back one hour in October. 3 Press the PLAY 8 or STOP 9 button to select CLOCK, then press the FF : /OK button. (If AUTO CLOCK is set to OFF, PBS CH. and TIME ZONE will not appear[...]
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Pagina 19
Language Selection 19 5 Press the EXIT/STATUS button. Follow the steps below to change the language of the on-screen displays. 3 Press the STOP 9 button to select LANGUAGE. • If you accidentally select Spanish or French on-screen displays and need English on-screen displays, follow these steps. 1) Press the VCR but- ton, then press the MENU butto[...]
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Pagina 20
20 Remote Control Buttons TV Button Press this button before pressing other TV operation buttons. CBL/DBS Button Press this button before pressing Cable box/DBS operation buttons. VCR/TV Button Press to select the signal that your TV receives. • VCR Position Use to watch a tape, to watch a program while recording it, or to watch a TV broadcast us[...]
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Pagina 21
• This remote control may or may not operate your TV or Cable Box/DBS. Or, it may only work some features of this equipment. See pages 27 - 28 for details. SPEED Button Press to select the recording speed (SP or SLP). Details are on pages 38 and 52. STILL/SLOW – /+ Buttons During slow motion tape playback, press to adjust the playback speed. De[...]
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Pagina 22
22 Display Panel Remote Sensor Receives a signal from your remote control so you can operate your VCR from a distance. Press the VCR button on the remote control before pressing other VCR operation buttons. Tape Speed Lights This light indicates the current tape speed. This VCR will play tapes recorded in LP speed, but LP will not appear on the dis[...]
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Pagina 23
Hi-Fi 19 µ m SP SLP VCR HQ POWER STILL/P AUSE J VIDEO VCR/TV MENU/EXIT CHANNEL L / c STOP/EJECT 98 [ REC/OTR - /OK L AUDIO R lingual ON SCREEN DISPLAY PLA Y FF REW Front Panel 23 POWER Button Press to turn the VCR power on and off. MENU/EXIT Button Press to access the main VCR menu. Press to exit on-screen menus. Press to bring up the status displ[...]
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Pagina 24
Hi-Fi 19 µ m SP SLP VCR HQ POWER STILL/P AUSE J VIDEO VCR/TV MENU/EXIT CHANNEL L / c STOP/EJECT 98 [ REC/OTR - /OK L AUDIO R lingual ON SCREEN DISPLAY PLA Y FF REW 24 Front Panel (cont’d) POWER Button Press to turn the VCR power on and off. PLAY Button Press to play a tape. Also, press to release Slow, Still, or Search mode and return to normal [...]
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Pagina 25
Rear Panel 25 ANT(enna) IN Jack Connect your antenna or cable here. Details are on pages 6 - 9. CH3/CH4 Switch Set to channel 3 or 4 to use your TV with your VCR. Set your TV to the same channel. Details are on pages 6 - 9. VIDEO IN Jack Connect a cable coming from the VIDEO OUT jack of a camcorder or another VCR here. Details are on page 42. VIDEO[...]
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Pagina 26
26 On-Screen Status Displays 5 Press the EXIT/STATUS button. • If ON SCREEN MODE is set to ON or COUNTER: • You may bring up the status dis- play at any time by pressing the EXIT/STATUS button. (The excep- tion is during Slow, Search, or Still mode.) The display will appear for about five seconds. • Channel numbers (when tuned) will appear fo[...]
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Pagina 27
Setting the Remote Control to Operate a TV 27 • If you had to program the remote control to operate your TV, whenev- er you replace the batteries in the remote control, you will have to pro- gram the remote control again. • There is no guarantee that the remote control will work your TV. • The remote control may only oper- ate some features o[...]
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Pagina 28
28 Setting the Remote Control to Operate a Cable Box/DBS • If you had to program the remote control to operate your Cable Box/DBS, whenever you replace the batteries in the remote control, you must program the remote control again. • The remote control may only oper- ate some features of your Cable Box/DBS. • Some Cable Boxes/DBSs can only be[...]
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Pagina 29
Playing 29 6 When the tape has finished rewinding, press the EJECT button to remove the tape. • Playback options and features are discussed on pages 43 - 50. • This VCR is equipped with SQPB (S-VHS Quasi Playback) that lets you watch tapes recorded in the S- VHS format with regular VHS reso- lution. • SQPB does not deliver Super VHS resolutio[...]
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Pagina 30
30 Recording 9 Press the STOP 9 button to stop recording. The light will disappear from the display panel. • If the REC(ord)/OTR button is pressed while a tape without a record tab is in the VCR, PROTECT- ED CASSETTE CANNOT RECORD will appear briefly on screen. The VCR will eject the tape. • The VCR records in a preset volume. • If the end [...]
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Pagina 31
One-Touch Recording 31 3 Press the REC(ord)/OTR button repeatedly, until the desired recording length appears briefly on screen and on the display panel. The light will flash on the display panel. • To check the time remaining for an OTR after the OTR is in progress, press the EXIT/STATUS button. • To change the recording length while an OTR [...]
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Pagina 32
32 Recording One Channel/Watching Another 5 To return to the channel being recorded, use the TV remote control to select channel 03 or 04 (whichever chan- nel the CH3/CH4 switch on the back of the VCR is set to). Or, if the VCR remote control operates your TV, press the TV button, then use the CH(annel) 8 / 9 buttons to select channel 03 or 04. •[...]
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Pagina 33
Setting Up the VCR Plus+ Programming System 33 1 First, fill in the boxes on this page. It will only take a few minutes, and you must do it if you want the VCR Plus+ programming system to work properly. Since the channel numbers of the stations you receive may not be the same as the station numbers, and since channel numbers differ from area to are[...]
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Pagina 34
34 Setting Up the VCR Plus+ Programming System (cont’d) 2 Now, compare the channel numbers you have written into the VCR PLUS+ CH. and CABLE/TV CH. columns. You’ll notice that some stations have VCR Plus+ and Cable/TV channel numbers that are the same, and other stations have channel numbers that do not match. You must tell the VCR Plus+ and Ca[...]
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Pagina 35
Timer Recording With the VCR Plus+ Programming System 35 • If you enter an incorrect PlusCode programming number at step 4, ERROR-RE-ENTER CODE will flash on-screen. Enter the correct PlusCode programming number. Helpful Hint Follow the steps below to program a timer recording using PlusCode programming numbers. Before you begin make sure: • Ch[...]
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Pagina 36
36 Timer Recording With the VCR Plus+ Programming System (cont’d) The VCR must be off for a timer recording to take place! Make sure a tape is in the VCR. 9 Press the POWER button to turn off the VCR. The VCR must be turned off for a timer recording to take place. The r light will appear on the display panel. The r light and the Cassette-Inside l[...]
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Pagina 37
ONE TIME PROGRAM PROGRAM 1 CHANNEL +/– – – – START +/– – – : – – AM STOP +/– – – : – – AM REC SPEED SLP DATE +/– – – /– – /– – SET DAILY=8 OR WEEKLY=9 TO END PUSH EXIT Quick Programming 37 Follow the steps below to program your VCR to record TV pro- grams while you’re away from home. The VCR will turn its[...]
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Pagina 38
38 Quick Programming (cont’d) 5 Press the Number 2/STOP+ or Number 5/STOP– button to set the recording’s stop time. Every time you press a but- ton, the stop time changes in one-minute increments. If you press and hold a button, the stop time changes in 30-minute increments. 6 Press the SPEED button to select the tape speed (SP or SLP). Detai[...]
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Pagina 39
10 Quick Programming (cont’d) 39 10 Press the POWER button to turn off the VCR. The r light will appear on the display panel. (The r light and the Cassette Inside light will flash when you turn off the VCR if there is not a tape in the VCR.) The VCR must be turned off for a timer recording to take place. If you forget to turn off the VCR, PLEASE [...]
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Pagina 40
40 Quick Programming (cont’d) • To stop a started timer recording, press the POWER button on the VCR. See pages 54 - 55 for more hints. Helpful Hint 1 Press the VCR button, then press the TIMER button. Checking, Editing, or Clearing Timer Recordings 2 Press the PLAY 8 or STOP 9 button to select PRO- GRAM REVIEW, then press the FF : /OK button. [...]
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Pagina 41
Timer Recording Speed Setting 41 If a program is recorded in SP and there is not enough tape to record the entire program, the VCR automatically switches to SLP to allow complete recording if TIMER REC SPEED is set to AUTO. This feature is especially useful when you record a pro- gram that is more than two hours long. For example, to record a progr[...]
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Pagina 42
42 Rerecording (Tape Duplication) 6 Press the PLAY button on VCR 1 and the REC(ord)/OTR button on VCR 2 at the same time. The light will appear on the VCR 2 display panel. • Unauthorized recording of copyright- ed television programs, video tapes, or other materials may infringe on the rights of copyright owners and violate copyright laws. • [...]
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Pagina 43
Index Search 43 3 When you make a recording, the VCR automatically places an index code at the beginning of the recording. Essentially, an index code is a type of “bookmark” for your tape. This feature is useful if you have several different programs recorded on a single tape. Fast forward or rewind to the next or previous index code on the tap[...]
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Pagina 44
44 Multi-Channel Television Sound System (VRZ364 only) Your VCR can receive and record programs broadcast in stereo or second audio. It can also play back tapes recorded in stereo or second audio. • Second Audio You can program your VCR so that you can hear a program that is being broadcast in second audio or a tape that was recorded in second au[...]
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Pagina 45
Multi-Channel Television Sound System (VRZ364 only) (cont’d) 45 To receive and record programs broadcast in second audio, follow steps 1 - 6. To receive and record a program broadcast in stereo, make one of the connections shown, then follow steps 1 - 6. 7 Press the REC(ord)/OTR button to start recording. 6 Press the SPEED button to select the ta[...]
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Pagina 46
46 Hi-Fi Stereo Tape Playback (VRZ364 only) • During playback, Hi-Fi stereo may temporarily revert to normal audio when you adjust tracking. This is normal. • If Hi-Fi stereo continually reverts to normal audio during playback, you may want to press the FF : /OK button to select MONO at step 3. • Only tapes recorded in Hi-Fi stereo will play [...]
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Pagina 47
Video Stabilizer 47 • Regardless of the setting, this func- tion has no effect on tapes recorded in SP speed, during recording, and during special effects playback. • To set VIDEO STABILIZER to OFF, follow steps 1 - 2 above. At step 3, press the FF : /OK button so that OFF appears beside VIDEO STABI- LIZER. Press the EXIT/STATUS but- ton. • T[...]
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Pagina 48
48 Incredible Picture You can make the picture sharper or enhance a picture when playing back tapes recorded in SLP speed. PICTURE is set to NORMAL when you receive the VCR. Follow the steps below to set PICTURE to INCREDIBLE or ENHANCER. 2 Press the PLAY 8 or STOP 9 button to select VCR SET UP, then press the FF : /OK button. 3 Press the PLAY 8 or[...]
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Pagina 49
Playback Options 49 3 To return to playback, press the PLAY 8 button. • During Search, Slow, and Still modes, there will be no sound. • Slow and Still modes automatically switch to Stop mode after five min- utes to protect the VCR and the tape from damage. • During Forward or Reverse Searching, noise bars will appear on screen. • You may on[...]
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Pagina 50
50 Playback Options (cont’d) • The Jog/Shuttle Light goes off after 60 seconds if no buttons are pressed. Helpful Hints 2 Next, turn the outer ring (the Shuttle ring) in either direction. The farther the ring is rotated, the faster the search speed. Releasing the ring stops the picture in the Still mode. 3 Or, turn the inner dial (the Jog Dial)[...]
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Pagina 51
Automatic Operation Features 51 Automatic Playback When you put a tape in the VCR, the power will come on auto- matically. If the tape’s record tab is missing, playback will begin. Automatic Rewind When a tape is played, fast forwarded, or recorded to its end, the VCR will rewind the tape to the beginning, then stop. Memory Rewind, Power Off When[...]
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Pagina 52
52 Glossary AUDIO IN/OUT Jacks: jacks located on the front and back of the VCR which are used to record audio from another source (IN) or to send audio to another source (OUT). The VRZ344 has single AUDIO IN/OUT Jacks on the front and back of the VCR. The VRZ364 has Right and Left AUDIO IN/OUT Jacks on the front and back of the VCR. Automatic Chann[...]
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Pagina 53
Specifications 53 Video Heads Four heads (VRZ344) Four heads with Hi-Fi stereo (VRZ364) Video Signal EIA standards; NTSC color Antenna VHF/UHF – 75 ohm external antenna terminal VHF Output Signal Channel 3 or 4 (switchable) 75 ohms unbalanced Power Requirement 120V AC; 60 Hz Power Consumption 20W (VRZ344) 22W (VRZ364) Operating Temperature 41°F [...]
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Pagina 54
54 Helpful Hints If you are having problems with your VCR, check the following list of problems and possible solutions before requesting service. You may be able to solve the problem yourself. If you need to call a customer service representative, please know the model number and serial number of your product before you call. This information is di[...]
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Pagina 55
Helpful Hints (cont’d) 55 Tape can’t be removed. • Make sure the power plug is completely connected to an AC (alternating current) outlet. The motor (cylinder) rotates even when the VCR is in Stop mode. • To enable the quick play mechanism, the cylinder will rotate for about five minutes. This is normal. The quick play mechanism enables the[...]
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Pagina 56
56 Limited Warranty VIDEO CASSETTE RECORDER 90 Days Free Labor/One Year Parts Exchange. This product must be carried in for repair. WHO IS COVERED? You must have proof of purchase to receive warran- ty service. A sales receipt or other document show- ing that you purchased the product is considered proof of purchase. WHAT IS COVERED? Warranty cover[...]
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Pagina 57
Index 57 ac power cord 25 accessories 60 ant(enna) in jack 6 - 9, 25 audio in/out jacks 23, 25, 42, 45, 52 audio/mute button 21 automatic playback 51 rewind 51 batteries 5 cable box code 28 connections 8 - 9 output channel 8 - 9, 52 cable/tv channels 33 - 34 cassette compartment 22 cassette inside light 22 cbl/dbs button 20 ch3/ch4 switch 25 channe[...]
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Pagina 58
S UPPLIED A CCESSORIES Remote Control 4835 218 37221 Two “AA” Batteries 4835 138 17012 RF Coaxial Cable 4835 321 27302 Check to be sure the items on this page are packed with your VCR. These accessories are provided to help you use or set up your VCR. If any of these items are not included, or if you need to replace an item, contact Philips Ser[...]