Toshiba Strata DK manuale d’uso

May 2000 Telecommunication Systems Division Digital Business Telephone Systems Electronic Telephone User Guide (includes LCD and Direct Station Selection Console)[...]

Pub licatio n Inf ormat ion T oshiba Americ a I nf o r mation S ys t ems, In c ., T elec om municat ion Systems Divi sion, reserves th e right, with out prior notice , to revise this i nformat ion publ ication for any reason, inc lu din g, but not limi ted to, utiliza tion of new a dvances i n the state of tec hnical arts or to simply cha ng e th e[...]

Strata DK Electronic T elephone 5/00 i Contents Introduction Organizati on ..................... .................. ........................... .................. ........................... ... .. viii Conventions ... ........................... ........................... ............................................. ............. . viii Action/R[...]

Contents Chapte r 2 - Feature s ii Strat a DK Electron ic T elep hone 5/00 On-Hook Dialing ............................ ............................................. ..................................1 6 Answering Calls ............ .................. ......... ......... .................. ......... ......... .................. .......17 Incoming C[...]

Contents Chap ter 2 - F eatu res Strata DK Electronic T elephone 5/00 iii Do Not Disturb (DND) ............................... ........................... .................. .........................42 Door Lock ................................. ........................... ........................... .................. ............ .... 43 Door Pho[...]

Contents Chapte r 3 - LCD Ope ration iv Strat a DK Electron ic T elep hone 5/00 Two (Tandem) CO Line Connection ................... .................. ......... ......... ......................... 70 Voice Mail In tegration .............. ........................... ........................... ..................................74 Chapter 3 – LCD [...]

Contents Appe ndi x B – Cen trex App lic ati on Strata DK Electronic T elephone 5/00 v Paging Access Codes ................ .................. ........................... .................. .......................108 Speed Dial Acc ess Codes ................... ........................... .................. ........................... ..... 110 A[...]

Contents Chapte r 4 - Button L abels vi Strat a DK Electron ic T elep hone 5/00[...]

Strata DK Electronic T elephone 5/00 vii Introduction This gui de descri bes how to us e electr onic tel ephones for Str ata DK syst ems. Models covered in this us er guide i nclude el ectronic t elephones equipped wi th a Liqui d Crystal Display ( LCD) and/o r speaker phone. Inst ructions for the Electroni c Direct S tation Selectio n (DSS) Consol[...]

Introduction Organiz ation viii Str ata DK Elect ronic T e lephone 5/00 Orga nization ♦ Chapter 1 – The Grand T our provides an overvie w of the equipment, b uttons, Light Emit ting Diode s (LEDs), and LCDs. ♦ Chapter 2 – Features des cribes t he avai lable el ectronic tele phone feat ures in alphabet ical or der . Detai led inst ructions o[...]

Introduction Conv entions Strata DK Electronic T elephone 5/00 ix W ARNING! A lerts you when the given task could cause p ersonal injury or death. [DN ] Represents any Direct ory Number bu tton, als o known as an extensi on or int ercom number . [PDN] Represents any Prim ary Direc tory Number butt on (the extension number fo r the te lephone). [SDN[...]

Introduction Relate d Docu ments and Media x Strat a DK Electron ic T elephone 5/00 Action/Response Related Documents and Media Note Some document s liste d here may app ear in dif ferent versio ns on the CD-R OM, F YI, o r in p r int. T o f ind th e m os t cu rrent vers ion , chec k th e version /date in the Public ation Inform ation on the back o[...]

Strata DK Electronic T elephone 5/00 1 The Grand T our 1 This chap ter familiarize s you with t he control s and indi cators l ocated on your electr onic key tel ephone (EKT) (s ee “ 20-Button Ele ctronic Key T elephone with LCD ” on Page 2 ). T oshiba el ectro nic tele phones inco rporate state -of-the -art te lecommunications technol ogy and [...]

The Grand T our Electron ic T elephone Diagram 2 Strat a DK Electron ic T elephone 5/00 Electronic T elephone Diagram Figure 1 20-Button Elec tronic Key T elephone w ith LCD RNG VOL Flexible Buttons Microphone Sliding Memo Tray Speaker Volume Control Hold Button Conference Transfer Button Ring Volume Control Speaker On/Off Button Speaker Handset Di[...]

The Grand T our Electronic T elephon e Diagram Strata DK Electronic T elephone 5/00 3 Buttons There ar e two sets of buttons, fixe d and flex ible. The f ixed butt ons, such as 0,& , +2/' , &21)7 516 , and 92 / are shown in Fig ure 1 on the prio r page. The flexib le button s consist of direc tory number s (Primary , Secondary , Pha[...]

The Grand T our Electron ic T elephone Diagram 4 Strat a DK Electron ic T elephone 5/00 +2/' (continu ed) If the he ld party hangs u p, the cal l is rele ased and the &2 provides a hold-rel ease sig nal. Note If your te lephone is prog rammed fo r Automatic Hold, existing calls are a utomatic ally plac ed on hold when you answer a c all[...]

The Grand T our Electronic T elephon e Diagram Strata DK Electronic T elephone 5/00 5 Flexible Butt ons All fle xible but tons must be programmed f or your te lephone i n system pro gramming and vary for in dividual telephone s. If a but ton does no t appear on your d i splay or telepho ne keystr ip lab el, see you r Syste m Administra tor for b ut[...]

The Grand T our Electron ic T elephone Diagram 6 Strat a DK Electron ic T elephone 5/00 T able 2 Directory Button Definitions Button Definitions [PDN] Primary Di r ectory N umber ➤ Press to answer a ca ll to t he Primary D irectory Nu mber or to init iat e a phon e ca ll. The [P DN] is sp ecifically your Exte nsion N umber or In tercom Number . Y[...]

The Grand T our Electronic T elephon e Diagram Strata DK Electronic T elephone 5/00 7 Figure 2 Multiple Directory Numbers Ex ample Feature But tons Preprogr ammed featur e buttons can be ass igned to yo ur telep hone and var y for indivi dual tele phones. See T able 7 on Page 64 for a list of all the possib le featu re buttons . If a but ton does n[...]

The Grand T our Electron ic T elephone Diagram 8 Strat a DK Electron ic T elephone 5/00 outside call in progre ss, the elapsed t ime displ ay shows the duration of the ca ll. Y ou can als o send/rec eive shor t messages with other LCD t elephones ( see “ Me ssage s ” on Page 86 ). All displ ay functi ons occu r automa ticall y as call processi [...]

The Grand T our Electronic T elephon e Diagram Strata DK Electronic T elephone 5/00 9 (See Ch a pte r 3 – LCD Op e r atio n for an explana tion of h ow to use the se button s.) T able 3 Mod e Definitio ns MODE Definition Exit mo de and retu rn to clock/cal endar dis play . Displa y Busy Fiel d. Send a m essage t o a Busy st ation. Send a m essage[...]

The Grand T our Electron ic T elephone Diagram 10 Strat a DK Electron ic T elephone 5/00 LED Indicators Each line and fea ture bu tton h as a L ED n ext to it whi ch i ndi cate s th e sta tus of the line or feat ure assoc iated wit h the butt on. Line LEDs l ight and/ or flas h at varyi ng rates to indic ate call st atu s (se e Ta b l e 4 ). T able[...]

The Grand T our Electronic T elephon e Diagram Strata DK Electronic T elephone 5/00 11 On-hook/Off-hook Some pr ocedures i n this us er guid e instru ct you to pe rform a st ep whil e “ on-hook ” or “ of f-hook. ” The se te rms re fer to the po siti on of the han ds et. “ Off-h ook ” indic ate s tha t the ha nd set s h oul d be lifte d [...]

The Grand T our Electron ic T elephone Diagram 12 Strat a DK Electron ic T elephone 5/00[...]

Strata DK Electronic T elephone 5/00 13 Features 2 This chap ter lists al l the ele ctronic telep hone feat ures in al phabetic al order beginning on Page 18 . These feat ures appl y to all E KT s connected t o St rata DK Syst ems, but they do no t apply t o digital telephon es (DKT s). Feature s requir ing a telepho ne equipped with a spea kerpho [...]

Feature s Before Y ou Begin 14 Strat a DK Electron ic T elephone 5/00 Automatic Line Selection Yo u have Automatic Line Selection, i f you go of f-hook and hear di al tone an d the [DN], CO, or Pooled Lin e (PL) LED lights steady . The LCD displays th e statio n number ( 20 1 ) and the sei zed CO Line ( 1 1). ➤ T o make a call when yo u have Auto[...]

Feature s Quick Re ference Strata DK Electronic T elephone 5/00 15 Quick Referenc e The fo llowing i s a quick r eference chart fo r usin g your tel ephone ’ s standard f eatures. Making an Internal Call Making an Outside Call 1. Lift t he handset ...or p ress 63.5 ...or a [DN] if you d o not h ave Automa tic Line Select io n. Y ou hear dial tone[...]

Feature s Quick Re ference 16 Strat a DK Electron ic T elephone 5/00 Making an Outside Call to an ISDN T runk On-Hook Dialing The di splay au tom atic ally changes f rom dialed number to el apsed ti me after a progra mmed peri od. After you hang up, ela psed time is di splayed f or 15 seconds and then cha nges to date /time dis pl ay . 3. Hang up .[...]

Feature s Quick Re ference Strata DK Electronic T elephone 5/00 17 Answering Calls When you rec eive an in coming call , the LCD displa ys either the CO Line ( 10 ) ... or the station [PDN] ( 21 0 ). ➤ T o answer the i ncoming call Incoming Call Notification Muted ri nging whil e you are on a call indicates an in coming call. If anothe r call com[...]

Feature s Account Code Cal ls 18 Strat a DK Electron ic T elephone 5/00 Account Code Calls Entered before or after a call, Accou nt Codes can be used for a var iety of r easons includi ng billi ng, tracki ng, and li ne restr iction appl ications . Account Code s are recorde d by the system and can, along wi th the details of the ca lls, be pr inted[...]

Feature s Account Co de Calls Strata DK Electronic T elephone 5/00 19 If the sys tem i s set for V erifi ed Account Codes, you must ent er speci fic ve rifi ed codes when ente ring the V oluntary Acc ount Cod e or the co de is not v alidated for the SMDR repor t. 1. After ac ces sing a CO Line, press $&&17 ...or 6'6 +  ...or 6[...]

Feature s Alarm Reset 20 Strat a DK Electron ic T elephone 5/00 Alarm Rese t Y our S trata DK syst em can be con nected to a faci lity alar m system. All telephone s produce a startl ing to ne whenever this ala rm is acti vated. ➤ T o reset t he al arm ➤ Press $/50 . Alert Signaling Alert Si gnaling e nables you to sen d an aler t sound to a de[...]

Feature s Automatic Bu sy Redial (ABR) Strata DK Electronic T elephone 5/00 21 ➤ T o call a sp ecific c onsole ➤ T o call all co nsoles fo r an emerge ncy Automatic Busy Redial (ABR) After r eaching a b usy outsi de number , you can a ctivate ABR so that t he Str ata DK system automati cally redials the numbe r at regu lar inte rvals. If the s [...]

Feature s All Call V oice Pag e 22 Strat a DK Electron ic T elephone 5/00 ➤ T o cancel ABR ➤ Press $%5 ...or [DN] +  . All Call V oice Page Y ou can mak e an All Call Page t o elec troni c tel ephone s assi gned t o the “ All Call P ag e Group. ” S tations are as signed to the “ Al l Call Page Grou p ” in syst em programming . [...]

Feature s Automatic Callback (ACB) Strata DK Electronic T elephone 5/00 23 Automatic C allback (ACB) After r eaching a b usy/DND stat ion, you can set ACB t o have the s ystem call you when the c alled st ation bec omes availa ble. Y ou can also set ACB to place y ou in a queue for an avail able CO Line, if you rea c h a line group i n which all li[...]

Feature s Automati c Hold 24 Strat a DK Electron ic T elephone 5/00 ➤ T o cancel ACB to a bus y or DND stati on ➤ Press $&% or [DN] +  . Automatic Hold Automatic Hold enable s yo u to automatic ally p lac e a cal l o n hol d by pre ss ing anothe r outs ide &2 or [DN] butt on — there is n o n eed to p res s +2/' . Y our t[...]

Feature s Call Fo rwar ding Strata DK Electronic T elephone 5/00 25 Call Forwarding If your telephone has been sy stem progr ammed for a &DOO) RU ZDUG button, you can use a &DOO) RUZDU G button t o set the feat ure for a [PDN]. If your telephone has more th an one [ DN], you can as sign Call Forward des tinatio ns for eac h [DN] on yo[...]

Feature s Call For war ding 26 Strat a DK Electron ic T elephone 5/00 Call Forward – All Calls This fea t ure enables you to forward all calls automatic ally to a nother st ation. Y our stati on does not ring. ➤ T o cancel a Call Forward – All Cal ls ➤ Press &) $& + 63. 5 ...or [PDN] +   + 63.5 . Call Forward – Busy Ca[...]

Feature s Call Fo rwar ding Strata DK Electronic T elephone 5/00 27 ➤ T o cancel a Call Forward – Busy ➤ Press &)% + 63.5 . ...or [PDN] +   + 63.5 . Call Forward – No Answer This fea ture forwa r ds all ca ll s to you r st at io n if you f ai l t o ans wer within a des ign ated time (se t by you when you enable the featu re)[...]

Feature s Call For war ding 28 Strat a DK Electron ic T elephone 5/00 ➤ T o cancel a Call Forward – No Answer ➤ Press &)1$ + 63 .5 . ...or [PDN] +   + 63.5 . Call Forward – Busy/No A nswer This fea ture for wards all calls to you r station immediate ly whenever you are bus y , in the DND mode, or after r inging and you do no[...]

Feature s Call Fo rwar ding Strata DK Electronic T elephone 5/00 29 Forward Bus y forwards all calls any time your telepho ne is in us e and/or a ny time all of your [ PDNs] are i n use by oth e r telephones. 1. Press &)%1$ ...or [PDN]/[ PhDN] +  . The LED flashes red. Y ou hear co nfirmation t one after  is di ale d.[...]

Feature s Call For war ding 30 Strat a DK Electron ic T elephone 5/00 ➤ T o cancel a Call Forward – Busy/No Ans wer ➤ Press &)%1$ + 63.5 . ...or [PDN] +   + 63.5 . Call Forward – Fixed Call For ward – Fixed forwards c alls immedi ately t o a stat ion or voi ce mail d evice set in system pr ogramming al l intern al, priv[...]

Feature s Call Fo rwar ding Strata DK Electronic T elephone 5/00 31 ➤ T o cancel a Call Forward – Externa l ➤ Press &)²(;7 ...or [PDN] +  + 63.5 . Call Forward Remote De stination Change If Call Forward-Ext ernal mode is set at yo ur stati on, you can c hange the f orwarding destina tion fr om a telepho ne outside of the sy s[...]

Feature s Call Pa rk Orbits 32 Strat a DK Electron ic T elephone 5/00 Call Park Orbits The Call P ark fe ature ena bles you t o hold a cal l tempora rily in an orbit (th e area wher e the cal l is held). An yone can retrie ve the cal l from the orbit using the sa me or a dif f er ent sta ti on. Th ere ar e 20 Gen eral Park Orbits f or t he s y st e[...]

Feature s Call Park Orbit s Strata DK Electronic T elephone 5/00 33 ♦ If your station is busy , the parked ca ll camps- on. If you ha ve an LCD tel ephone, you ca n let the sy stem automatically s elect an availa ble orbit number which displays on your LCD. T o monitor the calls pa rked at your stati on, see “ Ca ll Park Or bit Li st D ispla y [...]

Feature s Call Park and Page 34 Strat a DK Electron ic T elephone 5/00 ➤ T o retriev e a p a rke d cal l Call Park and Page Y ou can use the Park f eature in c onjunctio n with the Page featu re. Thi s operation c an be progra mmed on a 6' button fo r one-touch activati on (See “ Fe ature Acces s Codes ” on Page 64 .) 1. Press 3 $5. ...o[...]

Feature s Call Pickup Strata DK Electronic T elephone 5/00 35 Call Pickup Y ou can pick u p a call t hat is r inging anot her stati on [PDN] or [P hDN], a call placed on hold at anoth er stati on, and oth er typ es of call s. When you pic k up an i nternal call, the calling station ( 200 ) display s on the l eft a nd the c alle d stat io n ( 201 ) [...]

Feature s Group Pi ckup 36 Strat a DK Electron ic T elephone 5/00 ➤ T o pick up a ringi ng CO Line in a te nant system Group Picku p St ations ca n be assign ed in syst em programming to pickup g roups. As many as 20 groups ca n be creat ed to enab le easy pickup of incoming ( new or tran sferred) or intern al calls that ar e ringing stations in [...]

Feature s Call T ra nsfer with Camp-on Strata DK Electronic T elephone 5/00 37 Call T ransfer with Camp-on Y ou can trans fer calls to idle o r busy [DNs], Hunt Group Numbers, ACD Gr oup [DNs], et c. Y ou cannot transfer ( or camp-on) to a stat ion [PDN] or [ PhDN] if the station i s in the DND mode , unless t he station [ PDN] or [PhDN] a ppears o[...]

Feature s Call W aiting 38 Strat a DK Electron ic T elephone 5/00 Call W aiting Y ou can ans wer a call that is transfe rred to y our stati on, even when your stat ion is busy . When another c all is c amped onto yo ur station, y ou hear two camp-on tone beeps and the [ DN] or CO LED flas hes red (o n-hold). If a ca ll is sen t to your station wh e[...]

Feature s Confe renc e Ca ll s Strata DK Electronic T elephone 5/00 39 Conference Calls This fea t ure enables you to add other par ties to a n exis ting cal l. The foll owing confere ncing conf igura tions are possible : ♦ Up to two st ations a nd two CO line s. ♦ Up to thr ee stations and one CO Line . ♦ Up to four statio ns. The new statio[...]

Feature s Direct Inward Sy stem Access (DISA) 40 Strat a DK Electron ic T elephone 5/00 Direct Inward Sy stem Ac cess (DISA) Outside callers with tele phones tha t send Dual -tone Mul ti-freque ncy (DTMF) tone s can call on CO lines programmed f or DISA and di al a [DN] or outgoing CO Line without go ing thr ough an at ten dant or oper ato r . See [...]

Feature s Direct Stat ion Selection (DSS) Strata DK Electronic T elephone 5/00 41 Direct Station Selection (DSS) This opt ional feature e nables you to use a '66 button to co nnect directly to anothe r stati on. The LED of t he button s hows the st atus (id le/busy) of the st ation and/ or the stat ion ’ s [P DN ]. For exampl e, a stati on D[...]

Feature s Do Not Disturb (DND) 42 Strat a DK Electron ic T elephone 5/00 Do Not Disturb (DND) If yo ur s tat ion is i n th e DN D m od e, in ter nal, ext erna l a nd trans ferr ed c all s do no t r ing your sta tion and OCA c alls are denied. Y ou can contin ue to make ca lls whil e in the DND mode. If your [P DN] or [PhDN] ap pears on othe r st at[...]

Feature s Door Lock Strata DK Electronic T elephone 5/00 43 Door Lock Y our teleph one may have up to five '5/. ( a ) buttons , which enabl es you to unlock a door . Door Ph ones Door phones are used to call digita l/elect ronic te lephones s elected in system programmin g. When a door ph one calls , you hea r a distinc tive rin ging ton[...]

Feature s Door Phone s 44 Strat a DK Electron ic T elephone 5/00 ➤ T o answer a door phone call ➤ T o pick up a door phone call ringing at another t elephone 1. Lift t he handset ...or lift t he h a nds et and pres s /,1( . Y ou hear dial tone. 2. Dial the door number : Door Phone Location  1A  1B  1C ?[...]

Feature s DTMF T one Dialing with and # Strata DK Electronic T elephone 5/00 45 ➤ T o call/monitor a do or phone DTMF T one Dial ing with  an d # Y ou may have to send  and  DTMF ton es t o som e de vic es or s erv ices , suc h as a voice ma il devi ce or c omputer output s ervice. DTMF tones a re automa tically enabled on sta ti ons wi [...]

Feature s Emergenc y Ring dow n /Hotl ine Servic e 46 Strat a DK Electron ic T elephone 5/00 Emerge nc y Ring down/ Hotli ne Serv ice The Emer gency Ringdown or Hot line Ser vice feat ure enabl es standa rd telep hones to automa ticall y ring a de signated e xtension by going off -hook. Elec tronic t elephones cannot pe rform thi s featur e, but th[...]

Feature s Handsfree Answerb ack Strata DK Electronic T elephone 5/00 47 Hands free An swerback Y ou can ta lk back to inter nal or i ncoming T ie-line calls wit hout lif ting the handset. Handsfree Monitorin g Calls pl aced on hol d by an o utside pa rty may be moni tored han dsfree. Thi s featur e frees y ou f rom ha ving t o hol d t he ha nds et [...]

Feature s ISDN Ou tgoing Call ing 48 Strat a DK Electron ic T elephone 5/00 ISDN Outg oing Calling This fea t ure enable s you to make o utgoing call s using an Integ rated Ser vices Digi tal Network (I SDN) trunk, p rovided t hat you are connecte d to a S trata DK424i, DK424 with sof tware Release 4.0 or high er , or DK40i, and t hat you subs crib[...]

Feature s Messa ge Wai ting Strata DK Electronic T elephone 5/00 49 Message W aiting All tel ephones have a s tandar d MW/FL LED for r ecei ving/r etri eving mes sages left by caller s that ca lled a [ PDN] that was busy or did not answer . T elephones t hat own [PhDNs] ca n also have up to four addition al (fle xible) messag e waiting [ PhDN/MW] b[...]

Feature s Messa ge W a itin g 50 Strat a DK Electron ic T elephone 5/00 ➤ T o cancel th e Message W aiting on your [PDN] The LCD can sh ow up to three st ations that h ave le ft messag es for the [PDN] and three for each of your [PhD Ns]. 2. Press 6&5/ to display them. In t h e ex ampl e (sh ow n at right), the display indi cates that st atio[...]

Feature s Messa ge Wai ting Strata DK Electronic T elephone 5/00 51 ➤ T o retri eve a Message W aiting on your [PhDN] ➤ T o cancel th e Message W aiting on your [PhDN] 1. Press t he flash ing re d MW/FL LED. Y our phone rin gs the sta t ion or voice mai l device that left th e messag e. If the called pa rty or voi ce mail device an swers, the m[...]

Feature s Micr ophone C ut-Of f 52 Strat a DK Electron ic T elephone 5/00 ➤ T o set the Mes sage W aiting LED on another telephone ➤ T o cancel a Mes sage W aiting light set on another s t ation ➤ Press [ DN] and dial   + [PDN] or [Ph DN]. Microphone Cut-Off This fea ture pre vents cal lers fr om monitoring the sounds near your telep[...]

Feature s Off-hook Call Annou nce (OCA) Strata DK Electronic T elephone 5/00 53 Off-hook Call Announce (OCA) This fea t ure enables you to cal l and spea k through t he handset or speake r of an bus y , of f-hook telephone . The calle d statio n must be set in syst em program ming for th is featur e to work. The calling station can be set in syste [...]

Feature s Off-hook Call Annou nce (OCA) 54 Strat a DK Electron ic T elephone 5/00 T one S ignaling ➤ T o make an OCA call SP-OCA ➤ T o answer an SP-OCA ca ll ➤ T o disconnect an SP-OCA call to your stati on 1. Lift t he handset and dial t he [DN]. Y ou may hear busy or ring t one. 2. Press  i f you hear busy tone and speak to the c a[...]

Feature s Overri de Call s Strata DK Electronic T elephone 5/00 55 Overr id e Call s The availab l e override fea tu res are: ♦ Busy Overri de – enables you to send a muted ring tone to a busy s tation t o indicat e that a call is waiting. The muted ring is progra mmed for e ach stat ion as two muted r ings only or continu ed muted rings unt il[...]

Feature s Override Calls 56 Strat a DK Electron ic T elephone 5/00 Busy Station Override Do Not Disturb Override Executive Override ➤ Press  . A muted to ne is he ard at the busy stat ion , indicating tha t a cal l is w ait ing. T he st atio n number ( 210 ) dis plays. ➤ Press  . A tone s ignal i s h eard at the DND station, indicati ng a[...]

Feature s Page Annou ncement s Strata DK Electronic T elephone 5/00 57 Privacy Override T oll Re striction Override Page Anno un cemen ts S tation users can make page anno uncements to tele phones and e xtern al speaker s. ➤ Press &2 . Connected p arties ma y hear an optional ton e signal before yo u are conne cted. Y our LCD displays the CO [...]

Feature s Priv ac y On- Line 58 Strat a DK Electron ic T elephone 5/00 All Call Page Y ou can mak e an All Call Page t o elec troni c tel ephone s assi gned t o the “ All Call P ag e Group. ” S tations are as signed to the “ Al l Call Page Grou p ” in syst em programming . Privacy On-Line W ith this fe ature, you can blo ck Privacy Override[...]

Feature s Release and Answer Strata DK Electronic T elephone 5/00 59 Similar to confer ence call s, up to t hree stat ions can b e connecte d to a CO Line. Rele ase an d Answer This feat ure ena bles you t o au toma tica lly disc on nec t o r tra nsf er an act ive call and answer a new call us ing a bu tton, ins tead of the ho okswitch. When you re[...]

Feature s Saved Number Redial 60 Strat a DK Electron ic T elephone 5/00 Saved Number Redial This fea t ure enab les you to sto re a dial ed teleph one or s ta ti on nu mb er , then redial t hat number with the t ouch of a bu tton. Speakerphone All elect ro nic telephone use rs can answer i nte rna l ca ll s handsf ree (on- hook ), but o nly users w[...]

Feature s Speed D ial Strata DK Electronic T elephone 5/00 61 ➤ T o answer an inc oming call u sing speaker phone Speed Di al Speed Dial enables you to call a tel ephone number with a two - or thre e-digit acc ess code. Ther e are two t ypes of Spe ed Dial numbe rs: ♦ St a t i o n — assigned by indi vidual stat ion use rs to t heir own stat i[...]

Feature s Speed Dia l 62 Strat a DK Electron ic T elephone 5/00 ➤ T o store/ repl ace a tel ephone number on a Station Spee d Dial butt on ➤ T o clear a tel ephone number on a S tation SD button ➤ Repeat t he previou s procedur e, skippin g S tep 3. ➤ T o program one -touch telepho ne number diali ng ➤ T o make a call usi ng a SD button o[...]

Feature s Speed D ial Strata DK Electronic T elephone 5/00 63 Speed Dial – Advanced F eatures Y ou can pr ogram Speed Dial buttons with feat ure acces s codes f or a singl e featu re or a sequence of featu res as lo ng as the ke yed dia l pad charact ers d o not excee d 20 digit s. T o determine how many digi ts you have, coun t 2 digi ts for &am[...]

Feature s Speed Dia l 64 Strat a DK Electron ic T elephone 5/00 T able 7 Feature Access C odes Features F eature Acc ess Code Sequ ence Account Code 1 (F requently used cod es) &21)7516 +  + Acc ount code digits Automatic Callback  Backgrou nd Music 2 (T elep hone Spea ker ON) [PDN] +  Backgrou nd Music 2 (T ele[...]

Feature s Speed D ial Strata DK Electronic T elephone 5/00 65 Park Ca ll/ A cces s Page The exis ting cal l is park ed, and yo u are automati cally c onnected to the Page . &21) 7 516 +   + [ X X X ] + [ Y Y Y ] [ X X X ] 3 = 900 ~ 919 or 999 park z one number ; [ Y Y Y ] = page grou p/z on e (See T ables 12 a nd 13 on Pag e 1[...]

Feature s Speed Dia l 66 Strat a DK Electron ic T elephone 5/00 Speed Dial Pause Some Spee d Dial number s may requi re a pause (long or r egular) or hookfl ash be include d (e.g., ton e delay re quires a p ause at t he beginni ng of a Spee d Dial number ). Speed Dial Number Link ing Y ou can link any of the S tation Speed Dial numbers to System Sp[...]

Feature s Speed D ial Strata DK Electronic T elephone 5/00 67 ➤ T o link statio n/system sp eed dial number s Speed Dial Linking Example The foll owing ex amples illus trate what a System Admin istrator a nd stati on user ca n store ( CO Line acces s code plu s interna tional l ong dista nce diali ng codes i n System Speed Dial locati ons) as li [...]

Feature s Speed Dia l 68 Strat a DK Electron ic T elephone 5/00  is th e in terna tion al ar e a co d e.  is the count ry code (e xample: Ja pan).  is the ci ty cod e (example: T okyo). The S tation Us er stores t he System Spee d Dial information o n Speed Dial Code 10. ➤ Press 5'/ (or  ) + 6'6 (or  ) + ?[...]

Feature s Ti med Rem inders Strata DK Electronic T elephone 5/00 69 Tim ed R e m i n d e r s Y ou can set f ive separ ate remin ders at yo ur station. At the time (hour and mi nute) set by you, your tele phone beeps . If your ph one has an LCD, the mess age is al so display ed. Y ou can set the re minder t o occur onc e or on a da ily basi s. 1. Pr[...]

Feature s T one/Puls e Diali ng 70 Strat a DK Electron ic T elephone 5/00 ➤ T o cancel a T i med Reminder T one/Pulse Dialing W ith some older Central Of fices, you may hav e to make ca lls on CO li nes th at are programmed f or rotar y dial pu lses. This feature enables yo u, while on t hese lin es, to switch t o tone dia l in orde r to acces s [...]

Feature s T wo (T andem) CO L ine Connec tion Strata DK Electronic T elephone 5/00 71 ➤ T o connect two outside l ines using a [DN] button 1. Press & 21)75 16 while ta lking on an outside call using a [DN] butt on. Y ou hear dia l tone. The [ DN] LED flashes (conference rate ). 2. E n ter a CO L in e access c ode and then the outsi de te l[...]

Feature s T wo (T andem) C O Line Co nnection 72 Strat a DK Electron ic T elephone 5/00 ➤ T o connect t wo outside l ines (usi ng a &2 button) The LED turns OFF when the pa rties ha ng-up. Note If the pu blic telephone c ompany provi des auto disconnec t, the conn ection may release automatic ally when the par ties hang up . If not, the line [...]

Feature s T wo (T andem) CO L ine Connec tion Strata DK Electronic T elephone 5/00 73 ➤ T o supervise a t andem call and rele ase it 5. Press & 21)75 16 and hang up . Y ou hear dial tone. Both CO LEDs continu e to flas h (exc lus ive- h old rate ) and the tw o li nes ar e con ne cted. N1 and N2 identify the connected CO lines. The LED turn[...]

Feature s V oice Mail Inte gratio n 74 Strat a DK Electron ic T elephone 5/00 V oice Mail Integration This sec t ion explains ho w to progra m your te lephone to forward an d retrieve mess ages wh en u sin g a T osh iba V oi ce Ma il S yst em w ith you r Strata D K sy stem . R efer to the appro pri a te T oshi ba V oice Mail U ser Gu ide fo r mo re[...]

Feature s V oice Mail In tegration Strata DK Electronic T elephone 5/00 75 ➤ T o cancel th e mailbox number Y ou can progr am a flashi ng 0:) / to au toma tica ll y re trie v e yo ur voi ce mail messages when it is presse d. St oring the message r etriev al sequenc e in S teps 1~4 below is requir ed only onc e. It remai ns in me mory unless ca[...]

Feature s V oice Mail Inte gratio n 76 Strat a DK Electron ic T elephone 5/00 ➤ T o cancel aut omatic r etrie val ➤ T o retriev e mul tip le me ss age s (LCD T ele p hone s) By se ttin g Cal l Forw ar d to t h e T oshib a V oice M ai l Syst em on yo ur te le ph one, call er s are aut omaticall y connecte d to your v oice mailbox. Note Call Forw[...]

Feature s V oice Mail In tegration Strata DK Electronic T elephone 5/00 77 ➤ T o cancel Call Fo rward ...or a [PDN] or [PhDN] + acc ess code. Y ou hear a confi r mati on to ne after enterin g the access code. The Cal l Forward a ccess code s are: Call Forw ard -A ll C a lls:  Call Forwar d-Busy:  Call Forwar d-No Answer: ?[...]

Feature s V oice Mail Inte gratio n 78 Strat a DK Electron ic T elephone 5/00[...]

Strata DK Electronic T elephone 5/00 79 LCD Operation 3 This cha pter c overs the LCD, it s but tons and di splays. Spe cial featu r es available only with the LCD are descr ibed in de tail and step-by- step ins truction s on using t hem are given. ( For elect ronic tel ephone st andard fea tures, se e Chapter 1 – The Grand T our .) Control B utt[...]

LCD Operation Control Buttons 80 Strat a DK Electron ic T elephone 5/00 ➤ T o exit fr om any mode 02'( (continue d)  Displa ys LCD mes sage nu mber NN, where NN can be perso nal messag es or syste m messa ges. Mod e  only displ ays the s elect ed messag e. It cann ot be used to edi t or create a new message.  Speed Di al numbe r [...]

LCD Operation Busy La mp Field (BLF) Disp lay Strata DK Electronic T elephone 5/00 81 Busy Lamp Field (BLF) Display This fea ture dis plays when a station is busy or ringing o n any type of [DN] or CO Line. If one or all telepho ne [PDNs] are in use on another telephon e, the tel ephone shows busy on the BLF , even though i t may be idl e. If a tel[...]

LCD Operation Caller ID/ANI/DNIS Informatio n Mode 82 Strat a DK Electron ic T elephone 5/00 Caller ID/ANI/DNIS Informatio n Mode Automatic Number Ident ification (ANI) info rmation ca nnot co-ex ist on the same telep hone LC D with D ia le d Nu m ber I den tifi cat io n Serv ice (DN IS) i nform at io n. If your sys tem is progr ammed to rec eive b[...]

LCD Operation Caller ID/ANI/ DNIS Informati on Mode Strata DK Electronic T elephone 5/00 83 T able 9 DNIS/ANI Samples Function ANI/Cal ler ID Number 1 1. Caller ID numbers do not display CN: befo re the number , whereas ANI does. DNIS/Caller ID Name Incoming Cal l Incoming ACD Call Answered in comi ng or trans ferred cal l. Displa y cha ng es to ca[...]

LCD Operation Call Park Or bit List Di splay 84 Strat a DK Electron ic T elephone 5/00 Call Park Orbit Li st Display This fea t ure enables you to monitor (v iew) the c alls tha t are par ked at your station . Retrieve and Au to Dial Lost Calls The syst em automatic ally save s the number s for all calls t hat ring at your tel ephone, but are unans[...]

LCD Operation Retrieve a nd Auto Dial Lost Calls Strata DK Electronic T elephone 5/00 85 ➤ T o d ele te los t cal l ➤ T o Auto Dial the l ost call ...or 3$ * ( . Y ou can toggle between th e phone number and cal le r name scree n and th e date and time sc reen. Note CN: Iden tifi es AN I calls as oppose d to Call er ID c all s which do not disp[...]

LCD Operation Messa ges 86 Strat a DK Electron ic T elephone 5/00 Messages The LCD on your telephone can be used to se nd or rece ive messages to/from ot her LCD tele phone user s (sample s hown at rig ht). It c an also displ ay the names /numbers of the pe rson calli ng your tel ephone or t he name of t he person you are calli ng. Names a nd memos[...]

LCD Operation Messag es Strata DK Electronic T elephone 5/00 87 2. Enter t he message/ name/me mo (up to 32 alphanumer ic charact ers), usi ng the followi ng dial p ad keys (dial pad shown a t right) :  – moves righ t  – moves le ft ² toggles b etween alphanumer ic mode (dial pad defaults to numeri c mode)  – scroll s the a[...]

LCD Operation Messa ges 88 Strat a DK Electron ic T elephone 5/00 There ar e three ba sic LCD message funct ions: ♦ Advisory mes saging enables you to s to re a n in form ativ e mes sag e fo r L CD telepho nes th at call y our phone. ♦ Silent me ssaging enable s you to wri te a message t hat you ca n send to bus y LCD telepho nes. Silen t messa[...]

LCD Operation Messag es Strata DK Electronic T elephone 5/00 89 Station Mess ages Y ou can cr eat e u p t o 10 s tation mes sa g es (10 ~19 ). Onc e ente red , a me ssage c an n ever be delet ed; only o verwritt en. This is a stati on option t hat is enabl ed in sys tem programmin g. ➤ T o enter/stor e a station message ➤ T o set an advisor y m[...]

LCD Operation Messa ges 90 Strat a DK Electron ic T elephone 5/00 ➤ T o cancel an ad visory mess age that has been set at your stat ion ➤ T o set an advi sory station m essage f or a r emote statio n 2. E n ter th e des ired message nu m ber:  ~  (sta tio n) ...or  ~  (system ) The selected message displays . This assu m[...]

LCD Operation Messag es Strata DK Electronic T elephone 5/00 91 Message Notification W ith an LCD tel ephone, you can s et short mes sages (u p to 32 charact ers) t hat disp lay to call ers with LCD telephone s. Any stati on can record a mes sage; however , only stat io ns with a n LC D ar e ab le to se e th e s tor ed m e ssa ges . Notificati on S[...]

LCD Operation Messa ges 92 Strat a DK Electron ic T elephone 5/00 ➤ T o rec eive a noti ficati on station message ➤ Press 06 *: when the LED flashes. ➤ T o cancel th e message fr om the telephone t hat has the me ssage set 3. Enter t he message number . Station me ssage (10~ 19), system mess age (60 ~99). The LCD dis plays the mess age. Th[...]

LCD Operation Messag es Strata DK Electronic T elephone 5/00 93 Group Notificatio n Station Messaging This fea t ure enables a s tation t o set a Cal led S tation Mes sage for a group of s tations . 1. Press 02 '( +  . Prompted fo r the de stinati on number . 2. Dial the destina tion [DN] ...or p ress  fo r al l call pa ge stati[...]

LCD Operation Messa ges 94 Strat a DK Electron ic T elephone 5/00 ➤ T o rec eive a noti ficati on message ➤ Press 06 *: . ➤ T o cancel th e message fr om the telephone t hat has the me ssage set Silent Messaging (Busy Station) An audibl e tone and a n LCD message ca n be sent t o an LCD station that is busy . The busy stat ion ca n re tur [...]

LCD Operation Messag es Strata DK Electronic T elephone 5/00 95 ➤ T o return t o a busy station message after r eceiving a busy st ation me ssage 2. Enter t he message number . Station me ssage (10~ 19) and syste m message (60~99). T he LCD displays the messag e. This ass umes the messag e is already stored i n memory . 3. Press 3$ * ( . The dest[...]

LCD Operation Memos 96 Strat a DK Electron ic T elephone 5/00 Memos Speed Dial Memos Y ou can st ore names ( 12 charact ers maximum) for each of 40 stati on speed di al number s. The memo pa d of names can be scroll ed to se lect th e appropr iate par ty . The station mus t be enabl ed via syst em programming fo r LCD message memory . ➤ T o progr[...]

LCD Operation Memo s Strata DK Electronic T elephone 5/00 97 ➤ T o dial a SD number ➤ T o check a SD number 1. Press 02 '( +  when your p hone is idle. 2. E nte r S tati on Sp eed Dial Code ...or Sy stem Speed Dial Code. 3. Press 3$ * ( to see more of t he director y of num b er s/m emo s. 4. Press an availabl e &2 ...or [DN] a nd e[...]

LCD Operation Name/ N um ber Disp lay 98 Strat a DK Electron ic T elephone 5/00 Timed Reminders See “ T imed Reminders ” on Page 69 . Name/Number Displa y This feat ure enabl es y ou t o e nte r a nam e/ title , tele p hon e num b er, locati o n, e tc . in system memory . This name/ti tle (e.g., LOBBY) di splays on your LCD while it is idle, an[...]

LCD Operation Name /N um ber Disp la y Strata DK Electronic T elephone 5/00 99 ➤ T o clear name/number display ➤ T o erase name/number d isplay When you ca ll a stati on, the name/tit le displ ays on the bottom o f the cal led stat ion LCD. 1. Press [ DN] +   . Y ou hear co nfirmation t one, the n busy tone . 2. Press 63.5 . During [...]

LCD Operation Name/ N um ber Disp lay 100 Strata DK E lectronic T elephone 5/00[...]

Strata DK Electronic T elephone 5/00 101 DSS Console 4 This chapt er provides an overvi ew of the Direct Sta tion Sel ectio n (DSS) Conso le that is avai lable fo r system ope rator s who do not have an att endant con sole. It describe s the fea tures but tons and t heir ass ociated LEDs . It appli es to the DSS Console mode ls HDSS2060 (see T able[...]

DSS Console [DSS] Buttons 102 Strata DK E lectronic T elephone 5/00 [DSS] Buttons Each [DSS] button is associ ated with a partic ular sta t ion in your te lephone sys tem. It can be used to tr ansfer an out si de call to the asso ci ate d station or to make a direc t cal l to the associ ated st ation . The [ DSS] L ED li ghts steady red wh en the s[...]

DSS Console Feat ur es Strata DK Electronic T elephone 5/00 103 Features The LED color indicat ions desc ribed her e apply to DSS Console models HDSS2060 and HDSS1060. Fl ash condit ions desc ribed here apply t o all DSS Conso l e models. Calling a Station T o call a s tation [PDN] f rom a DSS Consol e, press t he [DSS] ass ociated wi th the statio[...]

DSS Console Features 104 Strata DK E lectronic T elephone 5/00 ➤ T o tra n sfe r call with c am p -on to a b u sy st a tion Answering a (CO Line) If your DSS Console is equipped wi th a &2 button, yo u can answer CO Line call s from the co nsol e as you woul d from a elec tr oni c tele phone . See Ch apt er 2 – Fe atures , beginni ng on Pag[...]

DSS Console Feat ur es Strata DK Electronic T elephone 5/00 105 Speed Dial Y our DSS Consol e may be e quipped wit h 6' buttons th at can be programmed to dial telepho ne numbers or to acces s featur es. 6' buttons on the consol e functi on like 6' buttons on electr onic tel ephones. See Chapter 2 – Featur es , beginning on Page 18[...]

DSS Console Features 106 Strata DK E lectronic T elephone 5/00[...]

Strata DK Electronic T elephone 5/00 107 Access Codes A This appe ndix co ntains ac cess codes for outs ide Speed Di al (SD) numbe rs, CO li nes, Paging Gro up and Pagin g Zone Codes. CO Line Acce ss Code s CO lines are use d when you dial an out side numbe r . If your telephone does not have a &2 button, yo u can ente r the a ppropriate code l[...]

Access Codes Featur e Access Codes 108 Strata DK E lectronic T elephone 5/00 Notes ♦  acce sses LCR or ge neral line g r oup. ♦ a accesses li ne groups 1 ~16, re spectivel y . ♦  a access es ind ivi dua l lines 1~200, resp ectively . Feature Acces s Codes See T able 12 on Page 109 . Paging[...]

Access C odes Paging Acces s Codes Strata DK Electronic T elephone 5/00 109 ➤ T o enter a paging group ac cess code ➤ Press [ PDN] + Access Code. T able 12 Paging Groups Paging Group Acces s Code Paging Group Access Cod e Sta tio n G rou p A   St at ion G roup E    Sta tio n G rou p B   Station Group F [...]

Access Codes Speed Dia l Access Codes 11 0 Stra ta DK Elect ronic T elephone 5/00 Speed Dial Acces s Code s The number of stati on and sys tem spee d dial nu mbers avail able to you depend s on the size of your company ’ s telephone system. Check with you r System Admini strato r to find out which codes app l y to your syste m. Once you st ore a [...]

Strata DK Electronic T elephone 5/00 111 Centrex Application B Y our system may be equipped with the Ce ntrex Appli cation, which enhances i ts featur e capabilit y when inst alled beh ind a Centr ex or PBX syst em.Y our telepho ne may have ac cess to on e or more of the enh anced Centr ex featur es list ed below . Flexible Directory Numb ering A s[...]

Centrex Applicat ion Ringi ng Repe at 11 2 Stra ta DK Elect ronic T elephone 5/00 Ringing Repeat The dist inctive ring patt erns av ailabl e in your Cen trex syst em are aut omaticall y repeat ed with your electro nic tele phone enabl ing you to answer a ppropria tely for either outside, inside or callbac k calls. Delayed Ringing CO or Centr ex lin[...]

Strata DK Electronic T elephone 5/00 11 3 Button Labels C Flexible Butt ons All fle xible but tons must be programmed f or your te lephone i n system pro gramming and vary for in dividual telephone s. If a but ton does no t appear on your d i splay or telepho ne keystr ip lab el, see you r Syste m Administra tor for b utton ass ignment s. T able 16[...]

Button Labels Flexibl e Buttons 11 4 Stra ta DK Elect ronic T elephone 5/00 $/(57a Alert Signa ling Butto ns Press to alert wit h a distin ctive sound a nd to indi cate a pre -arranged meanin g and vis ual indi cation to a prede signated statio n. Up to four Alert Signa l buttons can be a ssigned to a telep hone. $/50 Alarm Reset Bu [...]

Button Labels Flex ible Bu tto ns Strata DK Electronic T elephone 5/00 11 5 &33 * Park/Page Butto n Press to park intern al or outs ide call in orbit and announ ce to othe r telephon es or pag ing speakers to retrieve t he parked calls. >'1@ Direct ory Number Button Press to answer a ca ll to the Directory Num ber [DN] or to initiate[...]

Button Labels Flexibl e Buttons 11 6 Stra ta DK Elect ronic T elephone 5/00 0&2 Microph one Cut off Butt on Press to turn the mi crophone off/on whi le idle, p roviding privacy when you rec eive hand sfree inte rnal calls. Als o function al when yo ur station rece ives call s — the Mic button con t rol s the mi cro pho ne wh en yo u origi nat[...]

Button Labels Flex ible Bu tto ns Strata DK Electronic T elephone 5/00 11 7 3 $8/ Pause (Lo ng) Butto n Press to insert a 1 0-second pause w hen progra mming Spe ed Dial numbe rs. 3$ 8 Pause But ton Press to set either a one-half or tw o-second pause w hen progra mming Speed D ial numb ers. (The p ause time is set in sys tem progra mming). >3[...]

Button Labels Flexibl e Buttons 11 8 Stra ta DK Elect ronic T elephone 5/00 5/6$16 Release and Answer Bu tton Press t o disconn ect or c omplete th e transf er the c urrent CO or [DN] call and auto matically ans wer the n ew incomi ng CO or [DN] cal l. Operati onal for Poo led Lines , [DN] , and CO li ne buttons . 5/6 Release Button Press to dis[...]

Strata DK Electronic T elephone 5/00 11 9 Index A about th is book conventi ons, viii organiz ation, viii relate d d ocum ent s , x ABR, 21 ACB, 23 access code s CO line, 107 featur e, 63 speed di al, 110 using, 25 account code cal ls, 18 forced acc ount codes (verified/non- verifi ed), 18 alert s ign ali ng, 20 ANI/Calle r ID, 82 attenda nt consol[...]

Index C ~ H 120 Strata DK E lectronic T elephone 5/00 C call f orward, 25 all ca lls, 26 busy ⁄ no answe r, 28 exte rnal, 30 fixe d, 30 no answ er, 27 call pa rk orbit l ist dis play, 84 orbits, 32 cal l p ick up, 35 call tr ans fer , 37 with camp-on, 37 call w ait ing, 38 called station m essagi ng, 91 calle r ID /A NI /D NIS info r ma tio n mo [...]

Ind ex I ~ P Strata DK Electronic T elephone 5/00 121 handsfr ee monitor ing, 47 HOLD, 3 hotlin e service emergency ringdown, 46 I incoming DI SA calls, 40 indicat ors LED, 10 ISDN buttons, 16 , 48 , 11 8 calli ng with a su baddress, 48 featur e codes, 64 outgoing calling, 48 L LCD, 7 buttons, 8 operati on, 79 telepho nes, 25 incom ing call s, 17 o[...]

Index Q ~ V 122 Strata DK E lectronic T elephone 5/00 Q quic k referen ce, 15 R releas e and answer , 59 remote de stinati on change, 31 retri eve and aut o dial lo st calls , 84 ringin g repeat, 11 2 S saved numbe r redial , 60 scroll butto n, 80 secondar y direct ory numbe r, 6 silent messaging (busy stat ion), 94 speaker phone, 60 speed di al, 6[...]