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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of 3Com 610, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of 3Com 610 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of 3Com 610. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of 3Com 610 should contain:
- informations concerning technical data of 3Com 610
- name of the manufacturer and a year of construction of the 3Com 610 item
- rules of operation, control and maintenance of the 3Com 610 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of 3Com 610 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of 3Com 610, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the 3Com service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of 3Com 610.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the 3Com 610 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
® http://www.3com.com/ Super Stack ® II Swit ch 610 User Guid e 3C1695 4 Part No. DUA1695 -4 AAA02 Publ ished Ma y 1999 169 54u a. bo ok P age 1 F rida y, Apri l 30, 19 99 9:3 9 A M[...]
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3Com Cor poratio n 5400 Bayfr ont Plaza Santa Cl ara, Calif or nia 95052- 8145 Copyri ght © 199 9, 3Com T echnol ogies . All r ight s reserved . No part o f this do cume ntation ma y be reproduced in any for m or by a ny mea ns or used to make any deriva tive work (such as translat ion, tra nsforma tion, or adapta tion) withou t writt en permi ssi[...]
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C ONTENT S C ONT E NTS A BOUT T HIS G UIDE Conventions 8 Related Doc umentation 9 Y ear 2000 Compliance 10 Documentation Comm ents 10 1 I NTR ODUC ING THE S WITC H 610 About the SuperS t ack II Switch 610 12 Summary of Featu re s 12 Switch 61 0 — Fr ont View Detail 13 Port Connections 13 LED s 14 Switch 61 0 — Rear View Detail 15 Unit Informati[...]
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Placing Units On T op of Each Other 2 3 The Power -up Sequence 24 Connectin g a Redundant P ower System 24 Powering-up the Switch 610 2 4 Checki ng for Correct Operation 24 Choosing the C orre ct Cables 25 Solving Pr oblem s Indic ated by LEDs 25 Managing the Switch 26 A S AFETY I NFORMATION Important Safety Informati on 28 L ’ information de Sé[...]
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G LOSSARY I NDEX 3C OM C ORPOR ATION L IMITED W AR RAN TY EMC S TATEMENT S 169 54ua. bo ok Page 5 F r i day , Ap r i l 30, 19 99 9:39 A M[...]
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169 54ua. bo ok Page 6 F r i day , Ap r i l 30, 19 99 9:39 A M[...]
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A BOUT T HI S G UI DE This gui de pro vides all the inf ormation you need to install and use a Super Stack ® I I Swit ch 610 u nit with defau lt settings. If y ou wan t to chan ge t he way t he S wit ch w orks us ing m anage men t softwa r e, r efe r to the “Su perSt ack II Switc h Management G uide” (par t number DUA1695 -0 BAA0x ). The gu id[...]
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8 A BOU T T HIS G UI D E Conve ntions T a ble 1 an d T ab le 2 list co nven tions th at are used t hrougho ut th is guide . Ta b l e 1 Notice Icons Ic on Notice Type Descripti on In form at io n no te In form atio n that d esc rib es i mp orta nt fe atu res o r ins truc tio ns Cauti on Info rmat ion th at ale rts y ou t o potent ial loss of d ata o[...]
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Page 9
Relat ed Docu mentati on 9 Related Do cumen tati on In addi tion t o thi s guid e, ea ch Sw itch 610 d oc ume nt set i nclude s the fo llow i ng : ■ Ma nagemen t G uide (Pa rt N umbe r DU A1695- 0BA A0x) This gu ide contai ns all the ma nagem ent inform ation for the Swi tch. ■ Quick Refe rence Guide (Part Nu mber DQA1695-4AAA0 x) This g uide c[...]
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10 A BOU T T HIS G UI D E Y ear 2000 Compli ance For in form atio n on Y ea r 2000 co mplia nce an d 3C om products , visit the 3Co m Y e ar 200 0 Web page: http :/ /w ww.3c om .c om/p ro ducts /y r2 000. ht ml Do cumen tation Comme nts Y our suggestions ar e very im portant to us . They will help make our docum entat ion m ore usef ul to yo u. Pl [...]
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1 I NTR ODUCING THE S WITC H 610 This c hapter c ontains int roducto ry info rmation abou t the Swit ch and how it ca n be u sed in y our ne tw ork. I t cover s the f ollow ing topi cs : ■ Ab o ut th e Su pe r Sta ck II S wit ch 6 1 0 ■ Swit ch 61 0 — Front V iew Det ail ■ Swi tch 610 — Rear View Detail ■ Netwo rk C onfig uration Exam p[...]
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12 C HAPTER 1: I NTRODUCING THE S WITCH 61 0 Ab out the Su per Sta ck II Sw itch 610 The Supe rStack ® II syste m solve s the problem o f growth i n dynami c netw ork en vironm ents an d provide s ever ythi ng you nee d for suc cessf ul wor kgroup ne tworki ng. M uc h more than a col lect ion o f stacka ble componen ts, the s ystem comprises a com[...]
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Switc h 610 — Front View Detail 13 S witc h 610 — F r on t View Deta il Figure 1 Switch 610 — Front view Port C onnec tions 10B ASE- T Port s The Swit ch has 24 10BASE-T p orts c onfig ur ed as MDIX (cr oss-ov er). The ma xi mu m se gmen t len g th is 10 0m ( 3 28 ft ) ov er C at egor y 3, 4 , or 5 twist ed pair cable . As these p orts ar e c[...]
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14 C HAPTER 1: I NTRODUCING THE S WITCH 61 0 LE Ds Ta b l e 3 lists the LEDs vi sible o n the fr ont of th e Switch, and their st ates acco r d ing to c olor . F or inf orma tion on using the LEDs for proble m solving, see “Che cki ng for Co rre c t Op erat ion” on page 24 . Ta b l e 3 LED behav ior LED Color Indica tes Port S t at us LEDs Pack[...]
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Page 15
Switch 610 — Re ar Vi ew Detail 15 Sw itch 61 0 — Re ar View Deta il Figure 2 Switch 610 — Rear view Unit In fo rmatio n Label This la bel shows the following: ■ The 3C om p r o duct name of the S witch ■ The 3Com 3C numb er of the Swit ch ■ The uni que MAC addre ss (Ethe r net add ress ) of the Swit ch ■ The ser ial number o f the Sw[...]
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16 C HAPTER 1: I NTRODUCING THE S WITCH 61 0 Netwo rk Config uration Exam ple s The f ollowi ng illu stra tions s how some example s of how the Swit ch c an be placed on y our ne twor k. Ne twork Seg mentatio n I Figu r e 3 shows how the Swi tch 610 fits into a large c orpor ate n etwork wi th a Fa st Eth er net in fr as tr uc ture . A S w itch is [...]
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Network Conf igura tion Ex ample s 17 Ne twork Segme ntatio n II Figu r e 4 shows the Swi tch 610 i n a seco nd wo rkgroup sit uation . This setup co uld b e that o f a sm all office w ithin a la rge cor pora tion, or part of a large r co rporat e net work. Most of th e switch po rts have mult iple endsta tions. Figure 4 Using the Switch 610 to s e[...]
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18 C HAPTER 1: I NTRODUCING THE S WITCH 61 0 Des kto p Switch ing Figu r e 5 shows the Swi tch 610 u sed f or a group of u sers in a lar ge corpo rate netw ork. H er e swi tching is brought to the deskto p wit h a single endsta tion pe r po rt. Lo cal serv ers are co nnec ted vi a 100 Mbps F ast Ethe r net li nks. Figure 5 Using the Swit ch 610 in [...]
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Page 19
Confi gurati on Rul es for Fast E therne t 19 Config uration Rul es fo r Fast E t her ne t The t opolo gy rule s for 100 M bps Fast Et her net are sl ightly di ff erent to those f or 10 Mbps E ther net. Figu re 6 illu strates th e key topolo gy rules an d pr ov ides exampl es of how they allow fo r larg e-scale F ast Et hernet netw orks. Figure 6 F[...]
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20 C HAPTER 1: I NTRODUCING THE S WITCH 61 0 The key to pology r ules ar e: ■ Ma ximum UTP c able l eng th is 100m (3 28f t) ov er Cat egory 5 cabl e. ■ A 412 m (1352f t) fiber run is al lowed for conne cting swi tch-to-sw itch, or endst ation -to-sw itch , usin g half-du ple x 100BA SE-FX . ■ A tot al ne twork spa n of 325m (1 066 ft) is a l[...]
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2 I NSTALLI NG TH E S WITCH This ch ap ter co ntain s the inform ation y ou ne ed t o insta ll and se t up t he Swi tch. It cover s the fo ll owing to pics: ■ Choosing a Suitable Si te ■ Rack- mo unti ng ■ Placi ng Units On T o p of Eac h O th er ■ The Power -up Sequenc e ■ Cho osing the C orr ect Cable s ■ Solvi ng Problem s Indi cat e[...]
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22 C HAPTER 2: I NSTALLING THE S WITCH Choosin g a Suita ble Si te The Swit ch is suite d for use in an of fice en vir onment whe re it can be mount ed in a standa rd 19- inch eq uipm ent rack , or free stand ing. Alternativ ely , the Swit ch can be rac k-mounte d in a wirin g closet o r equipm ent r o om. A r ack -moun ting k it, cont aini ng two [...]
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Plac ing Unit s On T op of Each Othe r 23 Figure 7 Fitting a brac ket for r ack mounting 3 In se rt t he tw o s cre ws an d tigh te n w ith a su ita bl e s crew dr i ver . Y ou must use the sc rews sup plied wi th the mount ing bracket s. Damage caused to the uni t by using incorrec t scr ews inval idates y our w arrant y . 4 Repea t step s 2 and 3[...]
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Page 24
24 C HAPTER 2: I NSTALLING THE S WITCH Th e Pow er -u p Sequenc e The fo llowing sect ions desc ribe ho w to g et your Switch 6 10 powe re d -up and r eady f or operatio n. Co nnecti ng a Redund ant Power Syst e m Y ou can c onn ect a Super Stac k II Ad vanc ed Red und ant Po we r System (part number 3C16071) t o the Switc h. This unit , which is a[...]
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Page 25
Choosi ng the Corre ct Cable s 25 Choosin g the Correct C ables All of the ports on the fr o nt of t he Switc h 610 ar e config ur ed as MDIX (c ro ss-over ). If you wan t to make a connect ion to anoth er MDIX p ort, you need a c ross- over cable. Most of the 1 0BASE-T and 100BASE-TX po rts on 3Com devic es ar e MD I X-only . Many por ts on workst[...]
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Page 26
26 C HAPTER 2: I NSTALLING THE S WITCH For in forma tio n ab out solv ing p r o blems wh en man agi ng the Sw itch , refer to t he Pr oblem So lvin g chapter in th e “SuperSta c k I I Switc h Management Gu ide” (DU A 1695- 0BAA 0x) . Manag ing th e Sw itch The S witch contai ns sof tware that allo ws yo u to chan ge and monitor the way it wo rk[...]
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Page 27
A S AFETY I N FORM ATION Y ou must rea d the fo llow ing saf ety info rmati on be for e c arrying out any install ation or removal of c ompone n ts, or an y m aintenan ce proc edures on the Switch 610 . WARNI NG : Warning s co ntain direct ions that yo u m ust fo llow for your per sonal sa fety . Fo llow all dir ectio ns care fully . Y ou must read[...]
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28 A PPENDIX A: S AFETY I NFORM ATION Importa nt Safe ty In formati on ■ Install ation and remo val of the uni t mu st be ca rried ou t by qua lified pers onnel o nly . ■ If in stallin g the Switch uni t in a stack with SuperSt ack II Hub units , the Switch 610 un it m ust be installed b elow the narrower Hub un its. ■ The un it sho uld n eve[...]
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Imp or ta nt S afe t y In form at io n 29 ■ Franc e and Peru only: This un it ca nnot be p owered from IT† sup plies. If y our sup plies are of IT ty pe, thi s unit mu st b e powe red by 2 30V (2 P+ T) via a n isola tion transf ormer ratio 1:1 , wi th the secon dary co nnec tion point l abelled Neut ral, c onnected di r ectly to e arth (g r ou [...]
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30 A PPENDIX A: S AFETY I NFORM ATION L ’inf ormat ion de Séc uri té Impo rtan te ■ L' install ati on et la dépo se de ce gr oupe doiven t êtr e confi és à u n pers onnel q ualif ié. ■ Si vo us entas sez l'unité Swi tch avec les unit és SuperStac k II Hub , l'unit é Switch 610 doi t être inst allée en d essous d es [...]
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L’i nfor mat ion de S écur ité Import ant e 31 ■ L ’ap par eil f onction ne à une tension extrê mem ent ba sse de sécurité qu i est conf orme à la no rm e CEI 950. Ce s cond itions n e sont ma intenu es que si l 'équipem ent auquel il est rac cordé fon ctionne da ns les m ême s condi tions. ■ Franc e et Pér o u uniqu ement: [...]
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32 A PPENDIX A: S AFETY I NFORM ATION Wi ch ti ge Si che rh eits - inform ati onen ■ Die In stallation und der Ausbau des G eräts da rf n ur durch Fach per sonal erfol gen . ■ W enn die Swit ch 610 Einhei t in eine r Stapel mit ander en SuperStac k II Hub Einhe iten eing eba ut we r de n soll, m uß d ie Swi tch 610 E inheit unter die schm a l[...]
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Page 33
B P IN - OU TS Nu ll Mode m Cable 9-pin t o R S-232 25 -p in PC -A T Se ri al C a ble 9-pin t o 9 -pin 169 54ua. bo ok Page 33 Frid ay, Apri l 30 , 199 9 9:39 AM[...]
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34 A PPENDIX B: P IN - OU TS Modem Ca ble 9-pin t o R S-232 25 -p in RJ-45 P in Assign me nts Pi n assignments are id entical f or 10BASE-T an d 100BASE-TX RJ-45 co nnect ors Ta b l e 6 Pin as sign ments Pin Number Signal Funct io n Ports conf igu red as MDI 1 TxData + Tra nsmit dat a 2 TxData – Tra nsmit dat a 3 RxD ata + Receiv e Data 4 Not as [...]
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C T ECHNI CAL S P ECIFICATIONS Physic al Dimensio ns He ight: 44mm (1.7 in.) x Width: 440mm (17 .3 in.) x Depth 224mm (8.8 in.) Weight : 4.4kg (9 .7lbs ) Envir onment al Requir emen ts Ope rati ng T emperat ure 0° to 50 °C ( 32° to 122 °F) St ora g e T e m per at u re –10° to +70 °C (14° to 158 °F) Operat ing Humidi ty 10 t o 9 5% re lati[...]
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36 A PPENDIX C: T ECHNICAL S PECIFICATIONS Standar ds Support ed SNMP ■ SNMP protoc ol (RFC 1157) ■ MIB-I I (RFC 1213) ■ Bridge MIB ( RF C 1493) ■ Repeate r MIB (RFC 1516) ■ RMON MIB (RFC 1271) ■ BOOTP (RFC 951) Additi onal Stan dards Support ed ■ ISO/IEC 1580 2-3-1998 (IEEE 802.1D- 1998) ■ IEEE 802. 1Q-1998 ■ RFC 1112 ■ RFC 223[...]
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D T ECHNI CAL S UPPO RT 3Co m provide s eas y acce ss to t echn ical supp ort i nforma tion t hrough a vari ety of serv ices. This ap pendi x descr ibes th ese serv ices. Infor mation co ntained in this app endix is co rre ct at ti me of publ icati on. For the mos t r ecent infor mation, 3Com r ecommen ds that you acce ss the 3Com Corpor at ion W o[...]
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38 A PPENDIX D: T ECHNICAL S UPPORT 3C om F TP S i te Do wnload drivers, patc hes, software, and MIB s across the Inter net from the 3Com publ ic F T P si te. This ser vice is av aila ble 24 ho urs a day , 7 days a wee k. T o c on n ect to t he 3Co m F T P s ite , e n ter th e fo llow i ng in fo rm ati on in to yo ur F T P client : ■ Hostname: ft[...]
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Suppor t from Your Net work Su pplier 39 Acce ss by Digi ta l Mo dem ISDN users ca n di al in to the 3Com BB S using a di gital mo dem f or fa st access up t o 64 K bp s. T o acce ss the 3Com BBS usin g ISD N, ca ll the following nu mber : 1 847 2 62 6000 3Com Fa c ts Autom ated Fax Service The 3Com Facts automated fax servi ce pr ovides technical [...]
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40 A PPENDIX D: T ECHNICAL S UPPORT When you co ntact 3Com for a ssistance, have the foll owing inf orma tion r eady: ■ Product m odel n ame , part num ber , a nd se rial num ber ■ A list o f system hardware an d softw ar e, inc luding revision l evels ■ Diagno stic error messa ges ■ Detai ls abou t recen t conf igur ation chan ges, if appl[...]
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Retu rning Pr oduc ts for Re pair 41 Retu rning Products fo r Rep ai r Before you send a produc t directly t o 3Com fo r repair , y ou m ust fir st obtai n an au thoriz ation n um ber . Products sent to 3Com wi thout author ization num ber s will b e return ed t o the se nder u nopen e d, at th e sender ’ s ex pense. T o obtain an au thoriz ation[...]
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42 A PPENDIX D: T ECHNICAL S UPPORT 169 54ua. bo ok Page 42 Frid ay, Apri l 30 , 199 9 9:39 AM[...]
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Page 43
G LOSSARY 10B A SE- T The IEE E specific ation for 1 0Mbps Ether net ove r Cat egor y 3, 4 or 5 twist ed pai r ca ble. 100B A SE-FX The IEEE spec ifica tion for 100 Mbps Fast Et hernet over fib er -opti c cab le. 100BA SE -TX The IEEE spec ifica tion fo r 100Mbps Fast Et hernet over Categ ory 5 t wi ste d- pai r ca ble . auto- negoti at ion A fea t[...]
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Page 44
44 G LOSSARY broa dc ast st or m Multiple s imultaneo us bro adcast s that t ypically absorb al l the ava ilable netw ork ba ndwidt h and ca n cau se a ne twor k to fail. Broadc ast stor ms c an be d ue t o fa ul ty net wor k de vice s. coll ision A term used to de scribe two co lliding pack ets i n an Ether ne t netwo rk. Collision s are a pa rt o[...]
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Page 45
G LOSSARY 45 hub A device that r egene rates LA N tra ffi c so th at the tr ansmiss ion d istanc e of t hat signal can be extended . Hubs ar e similar to rep eaters , in that they con nect LANs of the same ty pe; however they connect mor e LANs than a r epeat er and ar e gener ally mor e sophi sticat ed. IEEE I nstitute of Electri cal and Elec tr o[...]
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Page 46
46 G LOSSARY MAC addr ess M edia A ccess C ontrol ad dre ss; also called h ardware or phy sical ad dress. A laye r 2 ad dr ess associ ated with a parti cular netw ork de vice. Most devic es th at conn ect to a LAN have a M AC address assigne d to the m as they ar e used to identi fy other dev ices i n a network . MAC addres ses ar e 6 bytes lo ng. [...]
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Page 47
G LOSSARY 47 SN MP Si mple Networ k Mana gement Pro tocol. The curr ent IETF st andar d protoco l for m ana ging devices o n a n T CP/IP netwo rk . stack A grou p of net wor k devi ces tha t are integ rated t o form a sin gle logi cal devic e. swi tch A dev ice t hat in terconnect s sever al LAN s to form a singl e logic al LA N that comprises of s[...]
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48 G LOSSARY 169 54ua. bo ok Page 48 Frid ay, Apri l 30 , 199 9 9:39 AM[...]
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I NDEX 49 I NDEX Nu merics 10BASE- T por ts 13 10BASE- T/1 00BASE-T X ports 1 3 3C numbe r 15 3Com bull etin board service (3Com BBS) 38 3Com Kno wledgeba se Web Se rvic es 37 3Com URL 37 3ComF acts 39 A auto- negoti ating ports 13 B bull etin b oard s er vice 38 C cable ch oosing t he corr ect 25 maximum length 13 , 20 pin- outs 33 co nsole po rt [...]
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50 I NDEX Redunda nt Po wer Syst em. See RP S re turning p roduc t s for re pair 41 RPS 15 co nnecti ng 24 soc k et 15 S s afe ty i nf or mati on Engli sh 28 Fr enc h 30 German 32 segment, maximu m length 13 , 20 seri al numbe r of the Swi tch 15 se rial por t. See cons ole por t soc k et powe r 15 RPS 15 spe c ifica t ion s, sy stem 3 5 stan dar d[...]
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Page 51
3C om Co rpora t io n L IMITED W ARRA NTY S UPER S TACK ® II S WITCH 610 H ARDWA RE 3Com w arrants thi s hardwa re prod uct to be f ree fro m defect s in work manship a nd mat erials, und er norma l use a nd service, for the f ollowing l engt h of time f rom the d ate of p urchase f rom 3Com o r its au thorized re se ll er : 3Com’s s ole oblig a[...]
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product , bu t ma y be delay ed due to expor t or impor t procedures. When an advance replaceme nt is provided and Cus tomer fa ils to retur n the ori ginal pr oduct to 3C om withi n fiftee n (15) days after shi pment of the replace ment, 3Com will cha rge Cust omer for t he repl acement product, at l ist pri ce. 3Com sha ll not be respons ible for[...]
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Page 53
EMC S TATEMENTS FCC S TA TEMENT This equipme nt has be en test ed and fou nd to compl y with t he limits f or a Class A digita l device, pur suant t o part 15 o f the FCC rules. T hese li mits ar e designed t o provi de reas onable pr otection against harmful int erf e renc e wh en th e eq u ip men t i s op er ate d in a c om me rci al en vir onm e[...]
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169 54ua. bo ok Page 54 Frid ay, Apri l 30 , 199 9 9:39 AM[...]