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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of 3Com Baseline Plus 2920, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of 3Com Baseline Plus 2920 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of 3Com Baseline Plus 2920. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of 3Com Baseline Plus 2920 should contain:
- informations concerning technical data of 3Com Baseline Plus 2920
- name of the manufacturer and a year of construction of the 3Com Baseline Plus 2920 item
- rules of operation, control and maintenance of the 3Com Baseline Plus 2920 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of 3Com Baseline Plus 2920 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of 3Com Baseline Plus 2920, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the 3Com service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of 3Com Baseline Plus 2920.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the 3Com Baseline Plus 2920 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
SWIT CHING DATA S H E E T OVERVIEW The "s mar t" vo ic e-r ead y 3 Com ® Bas eli ne Plu s S wit ch 290 0 G iga bit F amil y de liv er s Lay er 2 ent erp ris e-c las s Gig abi t s wit ch ing so lut ion s al ong wit h l ay er 3 s ta tic r oute s, cus to miz ed and pr ic ed f or sma ll and mi d-s ize d or gani zat ion s. The se man age d s [...]
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Page 2
and c on fide ntl y c on fig ur e the sw it ch dur ing in iti al s et up and ma nag e i t d uri ng nor mal op er atio n. Gr aph ic al swi tc h a nd por t v iew s p r ovid e a cl ear und er st an din g o f s wit ch st at us and c onf igu ra tio n. In add iti on, th e w eb int er f ac e f eatu r es in div idu al por t- tr aff ic mon it ori ng (po rt [...]
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Page 3
3 3 C O M ® B A S E L I N E P L U S S W I TC H 29 0 0 G I G A B I T FAM I L Y BASELINE PL US SWIT CH 2 9 00 USER INTERF ACE INTUITIVE BROWSER-BASED INTERF ACE Wit h t he swi tc h w eb man age men t i nt erf ace, e ve n n ov ic e use rs c an qui ckl y and c on fid ent l y c on fig ur e th e s wit ch dur ing in iti al set up and ma nag e i t d uri n[...]
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Page 4
4 3 C O M ® B A S E L I N E P L U S S W I TC H 29 0 0 G I G A B I T FAM I L Y 3Com Corporation, Corpora te Headqua rters, 350 Campus D rive, Mar lborough, MA 01752-3064 3Com is publicly traded on NASDAQ unde r the symbol COMS. Copyright © 2009 3Com and the 3Com logo are registered trade marks in variou s countr ies worldwide of 3Com Corporat ion.[...]