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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of 3Com SuperStack II 3300 FX, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of 3Com SuperStack II 3300 FX. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of 3Com SuperStack II 3300 FX should contain:
- informations concerning technical data of 3Com SuperStack II 3300 FX
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of 3Com SuperStack II 3300 FX alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of 3Com SuperStack II 3300 FX, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the 3Com service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of 3Com SuperStack II 3300 FX.
Why one should read the manuals?
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
http://www.3com.com/tns Par t No. DU A15 1 0-0 AAA 04- P DF Publ ished Apr il 2001 Gett in g the Be st from 3Co m ® Net wor k Superv isor S oftwa re Ver sion 3. 0 for Window s ®[...]
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Page 2
3C om Corporation 54 00 Bayfr ont Plaza Sa nta Clara, Cal if or nia 95 052-8145 Copy right © 2001, 3Co m T echnolog ies. All rights reserve d. No part of this d ocum entatio n m ay be repro d uced in any for m or by a ny means or used t o mak e any d eriva tive w ork (such as t r anslat ion , t ra nsfor mati on, or adapta tion) withou t wr itten p[...]
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Page 3
C ONT EN T S A BOUT T HI S G UI DE How to U se Th is Guide 5 Who Is This Guid e For ? 5 Conventio ns 5 Relat ed Doc umentation 6 Y ear 2 000 Compliance 6 Document ation Comment s 6 1 O VE R V I E W OF N ETW ORK M AN AGEME NT Why Use Netw ork Mana gement? 7 The Be nefits of N etwork Ma nagement 7 F u l l Net w o r k V i ew f r o m a S i n g le PC 7 [...]
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Page 4
Monitorin g Core D evices and Li nks 14 Reacting t o Network Events 15 V i e w i n g t h e S t r e s s o n y o ur Ne t w or k 1 5 Viewi n g Deta iled Str es s I n dica to rs 16 Managing a nd Ma nipulat ing Ev ents 1 9 Intelli gent Event Gene ration 19 Ins tant Not i fic ation of Sig nificant Activ i ty Using A l e rts 20 V i e w ing N e t w o r k T[...]
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Page 5
A BOU T T HIS G UI DE Ho w t o Us e Th i s Gu i de T hi s gui de i s designed to be read befo re you s t art t o u se 3Com ® Netwo rk Supe r vi sor . I t shou ld ena bl e yo u t o g a in a n o ve rv iew of the ap p l ica ti on and h ow y ou ca n ben efi t f rom i t. Thi s gui de out li n es: ■ Th e mai n con ce pt s and benefits of network manag[...]
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Page 6
6 A BO UT T HI S G UI D E Rel ate d Do c um en ta t i o n The fol lo win g docu ment prov id es usef ul backg round i nfo rma ti on on net work s and n et work in g. The 3C om I nt rodu ct io n t o Net wor ki ng ( su ppl i e d wi th Ne t work Supe r vi sor ) . This document can be accessed from the W indows St ar t menu , t hen by f ol lo w ing th [...]
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Page 7
1 O VERV IEW OF N ET W ORK M AN AGEMENT This cha pter gives you an overview of the basic con cepts of network manag ement . I t out li ne s: ■ Why Use Net wor k Mana gemen t? ■ The Ben efi t s o f Ne twor k Mana gemen t ■ Key Net wor k M anag ement Fu nct i ons Why Us e Ne t wo r k M an age me nt? Many bus i nes se s toda y run t he i r c omp[...]
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Page 8
8 C H A PTER 1: O V E R V I E W OF N ET W O R K M ANA G E M E NT R educing Dow n ti m e Ne twork d ownt ime c an aff ect y our bus in ess a nd it s product i vi t y . W h en th is happen s , i t i s i m p or tant tha t yo u res tore co nne ct io ns a s qu ic k ly a s poss i bl e. Rea ct i ve net wor k m ana geme nt does redu ce downt im e by re spo[...]
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Page 9
K e y N e t w o r k M a nag e m e nt F un c t i o ns 9 Pr e d ictin g Pro b lem Li nks a n d Devi ces Thi s l ets y ou pr ovi de p reve ntat i ve sol ut i ons us i ng le ss s taff-h o urs and reduces the amo unt of t ime tha t your n etwork i s ei th er i neffi c ien t or unav a il abl e . Fo r ex ampl e, net wor k manag ement sof twa re ca n show [...]
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10 C H A PTER 1: O V E R V I E W OF N ET W O R K M ANA G E M E NT[...]
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2 U SI NG N ETWORK S UPERVIS OR TO M AN AGE Y OU R N ETW O RK 3Co m ® Net wor k Supe r vi sor is a power fu l and e as y- t o- u s e net wor k manag ement to ol in the 3Com ® ne t wor k manage m ent rang e. Thi s chap ter co ntai n s a n ove rv iew of h ow you and y our net wor k can bene f it from Ne two rk S up e r vis o r. T h is app l ie s wh[...]
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Page 12
12 C HA PTER 2: U SI NG N ETW ORK S UPERVISOR TO M ANAGE Y OU R N ETW ORK Ov er vi ew o f Network Supe rvisor W i za r ds Wiz a r d s a re provided to guide you through the setup and configuration of Netwo rk Super visor p arameter s . The Wiza rds of ten su gges t use f ul def a ul t set ti ng s whi ch can hel p you sta r t monit or in g y our net[...]
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Page 13
Set ti n g up Ne two rk Sup e rv is or fo r t he First T im e 13 N e t w or k S u p er vi so r colo r -c od es o bje cts t o i n di cate stress leve ls, p r ovidin g an a ccu ra te and eas y- to -r e ad indic atio n o f c ur re nt lev el s o f str es s o n a n y moni tore d obj ect s . A war ni ng zone hel ps y ou pred ic t whe n a dev i ce or li n[...]
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Page 14
14 C HA PTER 2: U SI NG N ETW ORK S UPERVISOR TO M ANAGE Y OU R N ETW ORK There are two steps which ar e used to construct a map of your network. Net w ork Supervisor: 1 Fi nd s th e dev ic es co nne ct ed to yo ur net wor k ( and bui l ds a mo del of eac h one) A ping m essag e is sent by Ne tw ork Sup ervisor t o each IP address in t he ra ng e y[...]
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Page 15
Vi ewi ng the St res s on your N etw ork 15 Reacting to N etwo rk Eve nts W he n y o u s ta rt m o nito ring for t he firs t ti me , y ou ma y st art t o see man y even ts i n the Event Lis t. If the numb er o f events in the lis t appears to be exce ssive , thi s may indicate that the activit y thresho lds set a re t oo low for your ne t work. I f[...]
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16 C HA PTER 2: U SI NG N ETW ORK S UPERVISOR TO M ANAGE Y OU R N ETW ORK The sign if icant advantage of having a yel low (w arning) zone is that it gives you a clea r ind i cation t hat a mon i tor i s approaching a serious co ndi ti on. Thi s ma y al lo w yo u t o pred i ct s ome ne two rk pro bl ems b e fore they becom e crit ical . Fo r exampl [...]
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Page 17
Vi ewi ng the St res s on your N etw ork 17 Plain T ext Interpre tation o f a Netw ork Pr oble m A t ext ua l i nter pre tat i on o f a ne t work probl em i s a usef ul s t art in g p o int o r m a y prov ide eno ug h inf ormat ion f o r you to i dent ify and solv e a prob lem. N et w ork S u pe rv iso r p ro vid es t his i nfor mati o n with i ts [...]
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Page 18
18 C HA PTER 2: U SI NG N ETW ORK S UPERVISOR TO M ANAGE Y OU R N ETW ORK The Al l Moni t ors Di alog Bo x (s h own in Fi gure 3 ), l ets yo u : ■ View w hich m onito r s are being used. ■ Ch an ge the thresho lds on each mo nitor . ■ Swit ch m o ni to rs o n or of f. A mon i tor is a sp ecific stress m easure for a n etwork device or li nk. [...]
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Page 19
Man aging and Mani pulating Ev ent s 19 Manag ing an d Manipu l ati ng E vents The N et w o r k S uper visor Event List gr eat ly impro v e s yo ur abili ty to pr io ri t iz e and r eac t to pr oblem s on you r ne two r k . I n tellig e nt E ven t G eneration N etw ork Supe rvisor generates events intell i gen tly . For exam ple, t o prev ent ut i [...]
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20 C HA PTER 2: U SI NG N ETW ORK S UPERVISOR TO M ANAGE Y OU R N ETW ORK In t he longer term, the Comment fa cility lets y ou buil d a pro ble m s olvin g dat ab a se fo r y our net wor k whi ch can help you t o s o lv e common prob lem s qui ckl y . Sorting Sor ti ng let s yo u or der e ve nts by the column headin gs o f t he E ve nt Li s t . Fo [...]
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Page 21
Vie wi ng Netw ork T ren d s and Patter ns 21 Vie wing Net work T ren ds and P at t er ns So m e tim es it is he l pf u l to ha v e a n o ver vie w or s t ati s ti c al s u m mar y o f cer ta i n aspec ts of you r n etwor k. Thi s ty pe o f i nf or mat io n i s use f ul f or out l in in g pa t te rns a nd tre nd s i n t he u se o f yo ur n etw o rk[...]
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Page 22
22 C HA PTER 2: U SI NG N ETW ORK S UPERVISOR TO M ANAGE Y OU R N ETW ORK Pl anni ng Y ou r Ne t wor k Ca p ac i t y Y ou can use the Network Capa city Repo rt to ca lc u late the number of por t s available on your network and identify which devices they belong to. Thi s prov id es a power fu l pl anni ng to ol whi c h a ll ows you to qui c kly vi[...]
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Page 23
3 L IV E U PDA TE This chapter describes the features an d benefits of using 3C om ® Ne t wor k Supe r vi sor Li ve Updat e. I t out li nes : ■ About Li ve U p date ■ Usi ng L i ve Up date About Li ve U pda te 3C om N etwork Superv isor Li ve Update pr ovides a method fo r act ively del i ve ri ng cu rr ent hardwa re and s of tw are i nformat [...]
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24 C HA PTER 3: L IV E U PDATE T o ensure sec uri ty , some netw orks use a proxy server as an i nterme d iary bet ween th e wor ks tat io n and th e s erv er . If you r de faul t brows er i s usi ng speci f ic proxy set ti ngs, Li ve Upd a te will automati cal l y us e them to c on ne ct t o t he In tern et. Ot h erw ise , y ou w ill nee d t o sp [...]
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Page 25
3COM END USER SO FT WA R E LIC ENSE AG R EEMENT YOU SHOULD CA REFULLY R EAD T HE FOLLO W ING TERMS AND CO N DITIO NS BEFO RE USIN G T HIS PROD UC T. I T CO NTAI NS SOF TWA RE, TH E USE OF WH ICH IS LICE NSED B Y 3C OM CORP ORATI ON (" 3C OM") T O ITS CU ST OMER S F OR THE IR US E ON L Y AS SE T FOR TH BELO W . IF Y OU DO N OT A GR EE T O [...]
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Page 26
GOVERNING LA W This Li cense Agree ment shall be governed b y th e la ws of Eng land . You agree th at the Unite d Nations Co n ve ntion o n Cont racts for the Internati onal Sale of G oods (1980) is h ereby e xcluded in its e ntirety from ap pli c at ion to th is Li c en se Ag r ee me n t . NO W ARRANT Y T HE SOFT WARE AN D RE LAT ED DO CUM E NT A[...]