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3M C3266PW manual

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Table of contents for the manual

  • Page 1

    3M Touch Systems, Inc. Proprietary Information – TSD-39373B 3M™ Multi-Touch Chassis Display User Guide Model C3266PW Read and understand all safety information contained in this document before using this product.[...]

  • Page 2

    2 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B The information in this document is subject to change without notice. No part of th is document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission o[...]

  • Page 3

    3M™ Multi-Touch Chassis Display User Guide 3 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Content s  Introduction Overview .................................................................................................................... 6  Important Safety Information .....................................................[...]

  • Page 4

    4 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Setup Menu .............................................................................................................. 26  Chapter 2 Enabling Your Multi-Touch Chassis Display  Windows® 7 USB Compatibility ..........................[...]

  • Page 5

    3M™ Multi-Touch Chassis Display User Guide 5 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Appendix D Regulatory Information  Regulatory Agency Approvals ................................................................................. 53  FCC Warning ..........................................................................[...]

  • Page 6

    6 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Introduction Overview Congratulations on the purchase of your 3M™ Touch Systems Multi-Touch Chassis Display. This guide describes how to set up your 3M™ Multi-Touch Chassis Display . The 3M Touch Systems product line of chassis displays [...]

  • Page 7

    3M™ Multi-Touch Chassis Display User Guide 7 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Important Safety Information Read and understand all safety information before using this product. Follow all instructions marked on the product and described in this document. Pay close attention to the following installation warnings and s[...]

  • Page 8

    8 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B WARNING To avoid the risk of electric shock which could result in serious injury or death: • Do not expose the display to rain or other sources of water, steam, or moisture. • Do not place foreign objects on the display or its cables. ?[...]

  • Page 9

    3M™ Multi-Touch Chassis Display User Guide 9 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Important Notes • In extreme temperature and humidity s ituations, you ma y observe condensation between the sensor and the display. To minimize this condition, place the unit where it will be used and allow a 24-hour environmental stabili[...]

  • Page 10

    10 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B • The product exhibits a distinct change in performance, indicating a need for service. • The power cable or plug is damaged or frayed. Touch Sensor Care and Cleaning The touch sensor requires very little maintenance. 3M Touch Systems r[...]

  • Page 11

    3M™ Multi-Touch Chassis Display User Guide 11 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Technical Support Hot Line: 978-659-9200 Technical Support Fax: 978-659-9400 Toll Free: 1-866-407-6666 (Option 3) Email: US-TS-t echsupport@ mmm.com Contact 3M Touch Systems Contact information for all offices can be found on our website at[...]

  • Page 12

    12 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B CHAPTER 1 Setting Up Y our Multi-T ouch Chassis Display This chapter describes how to set up your 3M Touch Systems Multi-Touch Chassis Display. You need to complete the following tasks: • Unpack the components • Connect the video cable,[...]

  • Page 13

    3M™ Multi-Touch Chassis Display User Guide 13 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Cables Included with Your Chassis Multi-Touch Display A udio Cable EU power cable (optional) USB Cable UK power cable (optional) VGA Cable US Pow er Cable 9-pin RS-232 serial cable DVI Cable HDMI Cable[...]

  • Page 14

    14 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Connecting the Touch Display Note: You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your warranty. To connect the Multi-Touch Chassis Display: 1. Tu[...]

  • Page 15

    3M™ Multi-Touch Chassis Display User Guide 15 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Mounting the Multi-Touch Chassis Display The Multi-Touch Chassis Display is designed to fit any type of enclosure. All 3M Touch Systems chassis displays are encased in rugged metal instead of plastic, making them easy to integrate. CAUTION [...]

  • Page 16

    16 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Access to the Video Controls The Multi-Touch Chassis Display has seven buttons for using the on-screen menu and adjusting the video display. These controls are located on the side of the Multi-Touch Chassis Display. These buttons let you di[...]

  • Page 17

    3M™ Multi-Touch Chassis Display User Guide 17 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Supported Video Display Modes and Refresh Rates Your video card should support one of the display modes specified below. If you select an unsupported video mode, the display may stop working or display unsatisfactory picture quality. Displa[...]

  • Page 18

    18 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B On Screen Display Your Multi-Touch Chassis Display has five controls for adjusting the video display. POWER SOURCE UP DOWN + - MENU Your Multi-Touch Chassis Display has seven c ontrols to adjust the video display. • Power -- Turns the dis[...]

  • Page 19

    3M™ Multi-Touch Chassis Display User Guide 19 3M Touch Systems, Inc. Proprietary Information – TSD-39373B 4. Use the Up and Down buttons to scroll through the various Menu options. For example, once you have chosen the Pictur e Menu, use the Up/Down buttons to select either Brightness, Contrast or Sharpness. 5. Once the option you want is highl[...]

  • Page 20

    20 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Sharpness Adjusts the video quality to be sharp or blurry (special for text mode). Settings are saved automatically. Color Menu Includes choices for Color Status Management, User Defined Color choices and Auto Color. Color St atus Managemen[...]

  • Page 21

    3M™ Multi-Touch Chassis Display User Guide 21 3M Touch Systems, Inc. Proprietary Information – TSD-39373B User Defined Settings Adjust the Red, Green and Blue channels to your preference. Settings are saved automatically.[...]

  • Page 22

    22 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Auto Color Adjusts color temperature automatica lly. Settings are saved automatically. Screen/Display Menu Includes choices for Auto Configure, Horizontal Position, Vertical Position, Clock and Phase. Auto Configure Performs automatic confi[...]

  • Page 23

    3M™ Multi-Touch Chassis Display User Guide 23 3M Touch Systems, Inc. Proprietary Information – TSD-39373B H Position (Horizont al Position) Moves image horizontally on screen either left or right. Settings are saved automatically. V Position (V ertical Position) Moves images vertically on screen either up or down. Settings are saved automatical[...]

  • Page 24

    24 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Phase Adjust this setting so that either the vertical bars of video noise are replaced by an even amount of noise across the whole screen, or the noise disappears completely. Settings are saved automatically. OSD Menu Includes choices for L[...]

  • Page 25

    3M™ Multi-Touch Chassis Display User Guide 25 3M Touch Systems, Inc. Proprietary Information – TSD-39373B OSD H Position Adjusts the horizontal placement of the OSD display on your screen. Settings are saved automatically. OSD V Position Adjusts the vertical placement of the OSD display on your screen. Settings are saved automatically. T ransp [...]

  • Page 26

    26 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B OSD Timer Adjust how long the menu remains on the screen. Settings are saved autom atically. Setup Menu Includes choices for Input Source, Aspect Ratio, Factory Reset, and DCR. Source Source sets the input mode for the display either RGB, D[...]

  • Page 27

    3M™ Multi-Touch Chassis Display User Guide 27 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Factory Reset Resets the control functions back to the orig inal factory preset values. Settings are saved automatically. DCR (Dynamic Contrast Ratio) Turn the Dynamic Contrast Ratio on or off.[...]

  • Page 28

    28 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B CHAPTER 2 Enabling Y our Multi-T ouch Chassis Display Windows® 7 USB Compatibility 3M Multi-Touch technology works seamlessly with the Windows® 7 operating system. The Multi-Touch display supports USB HID for direct communication. The Mul[...]

  • Page 29

    3M™ Multi-Touch Chassis Display User Guide 29 3M Touch Systems, Inc. Proprietary Information – TSD-39373B However, for Windows® XP, Vista or Linux® operating systems, 3M™ MicroTouch™ Software enables your Multi-Touch Chassis Di splay to work with your computer. 3M™ MicroTouch™ Software includes a contro l panel for setting your touch [...]

  • Page 30

    30 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B • If you are writing your own drivers, you should provide y our own video alignment tool. Use the Paint program (Start → Programs → Accessories → Paint) to determ ine if you have multi-touch operation. Retest the accuracy after you [...]

  • Page 31

    3M™ Multi-Touch Chassis Display User Guide 31 3M Touch Systems, Inc. Proprietary Information – TSD-39373B APPENDIX A 3M™ PX USB Controller Communications This appendix is intended for software developers only and discusses the fundamentals of communicating with the 3M™ PX controller. The firm ware commands, which are usually issued by a dri[...]

  • Page 32

    32 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B You need to know product ID (0506H) and th e vendor ID (0596H) to write your own driver. These values are required for identifying the controller. Receiving Reports from the Controller The controller sends a variety of reports to the comput[...]

  • Page 33

    3M™ Multi-Touch Chassis Display User Guide 33 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Table 3. Data Stage Offset Field Size Value Description 0 Report ID 1 0x03 Feature report ID 1 Report Subtype 1 0x04 Indicates a calibration request 2 bCalType 1 0x01 0x01 = Extended cal (CX) 3--7 Not used 5 0 Not used The device stalls end[...]

  • Page 34

    34 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Note: Other screen resolutions will scale proportionally. The touch coordinates will not change. Get Feature - GetStatus This is a request to send information that i ndicates the status of the controller. Among the uses for this request are[...]

  • Page 35

    3M™ Multi-Touch Chassis Display User Guide 35 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Table 7. Pow er On Check Bit Fields Bit Number Description Notes 0 Not used 1 ROM_ERROR Code area checksum error 2 PWM Error Touch screen not connected or potential problem 3 NOV_ERROR Parameter blocks checksum error 4 HDW_ERROR Problem wit[...]

  • Page 36

    36 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Set Feature - Reset This is a request to perform a controller r eset. Soft resets are automatic after any block parameter changes. Table 11. Reset - Setup Stage Offset Field Size Value Description 0 bmRequestType 1 0x21 Class,H2D,Interface [...]

  • Page 37

    3M™ Multi-Touch Chassis Display User Guide 37 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Table 14. Restore Defaults - Data Stage Offset Field Size Value Description 0 Report ID 1 0x03 Feature Report ID 1 Report Subtype 1 0x08 Restore Defaults 2-7 6 0 Not used After sending this command, the controller w ill acknowledge (ACK) th[...]

  • Page 38

    38 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Table 16. Touch Report Structure Offset Field Size Value Description 0 Status 6 0xXX 0x00 Report not valid 0x04 Not touching 0x07 Touching 1 Touch ID 1 0-255 Touch thread ID number 2 X lsb 1 0xXX X ( 0-7FFF) 3 X msb 1 0xXX 4 Y lsb 1 0xXX Y [...]

  • Page 39

    3M™ Multi-Touch Chassis Display User Guide 39 3M Touch Systems, Inc. Proprietary Information – TSD-39373B APPENDIX B 3M™ PX Serial Controller Communications This appendix is intended for software developers only and discusses the fundamentals of communicating with the 3M™ PX serial controller. The firm ware commands, which are usually issue[...]

  • Page 40

    40 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Dat a Format Data format refers to the type of packet the controller uses to send the X/Y touch coordinates to the host system. Format Tablet Multi-Touch is the default format for the 3M™ PX serial controller. In Format Tablet Multi-Touch[...]

  • Page 41

    3M™ Multi-Touch Chassis Display User Guide 41 3M Touch Systems, Inc. Proprietary Information – TSD-39373B 3M Touch Systems recommends that the touch dr iver generate an interrupt as each packet in the data stream arrives. Because touchdown and liftoff events are specially coded, your software can generate mouse events that correspond to what th[...]

  • Page 42

    42 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Receiving Responses from the Controller After executing a command, the controller returns a response or acknowledgm ent to the host system. Each controller response consists of a header, the command response, and a terminator in the followi[...]

  • Page 43

    3M™ Multi-Touch Chassis Display User Guide 43 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Firmware Commands Developers may use this information when writing touch applications, developing custom drivers or touch configurations, or testi ng their touch systems. Developers can use firmware comm ands to initialize the controller, s[...]

  • Page 44

    44 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Calibrate Syntax: <SOH> CX <CR> Response: <SOH> 1 <CR> Valid point response. A Valid Point Response (‘1’) signifies that a touch coordinate was detected and is in range of the expected screen target area. Two val[...]

  • Page 45

    3M™ Multi-Touch Chassis Display User Guide 45 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Guidelines for Calibrate Command Here are several guidelines for using the Calibrate commands: • The controller uses the data immediately befo re liftoff to register a calibration touch. Therefore, you can touch the coordinate target, hol[...]

  • Page 46

    46 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Get Copyright Syntax: <SOH> Q101 <CR> Response: <SOH> Copyright © 2011 3M. All rights reserved. <CR> Description: This command is used to get copyright information. Mode Down Up Syntax: <SOH> MDU< CR> Re[...]

  • Page 47

    3M™ Multi-Touch Chassis Display User Guide 47 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Use Z to determine that you are communicating w ith the controller or to m ake sure that a utility is communicating with the controller. Using this comm and does not affect the controller’s current operating parameters. Output Identity Sy[...]

  • Page 48

    48 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Soft Reset Syntax: <SOH> R <CR> Response: <SOH> 0 <CR> Positive response . Description: Initializes the hardware and the firmware, cau ses the controller to stop sending data, and recalculates the environmental condi[...]

  • Page 49

    3M™ Multi-Touch Chassis Display User Guide 49 3M Touch Systems, Inc. Proprietary Information – TSD-39373B 1 ROM_ERROR Code area checksum error 2 PWM Error Touch screen not connected or potential problem. 3 NOV_ERROR Param eter Block1 checksum error 4 HDW_ERROR Problem with ADCs 5 Not used 6 Not used 7 Not used[...]

  • Page 50

    50 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B APPENDIX C T roubleshooting & Maintenance If you have a problem setting up or using your display, you may be able to solve it yourself. Before calling 3M Touch Systems, tr y the suggested actions that are appropriate to the problems you[...]

  • Page 51

    3M™ Multi-Touch Chassis Display User Guide 51 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Issue Solution • Check that the video input from the video card falls within the refresh rate of the display. Refer to Supported Video Display Modes and Refresh Rates in Chapter 1. • Check that your computer is using a supported display[...]

  • Page 52

    52 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B Common Installation Issues Possible Solutions Cursor does not follow finger movement or does not reach the edges of the sensor • Calibrate the touch sensor for the current video resolution and operating system. Refer to the Video Alignmen[...]

  • Page 53

    3M™ Multi-Touch Chassis Display User Guide 53 3M Touch Systems, Inc. Proprietary Information – TSD-39373B APPENDIX D Regulatory Information Regulatory Agency Approvals Your product complies with the following regulatory standards: • FCC-B • CE • UL60950/IEC60950/EN60950 certified in compliance with the CB test scheme • RoHS/WEEE directi[...]

  • Page 54

    54 3M™ Multi-Touch Chassis Display User Guide 3M Touch Systems, Inc. Proprietary Information – TSD-39373B This device complies with Part 15 of the FCC rules: Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, incl uding interference[...]