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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of 3M ChassisTouch 15 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of 3M ChassisTouch 15, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the 3M service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of 3M ChassisTouch 15.
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Table of contents for the manual
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3M T ouch Systems Proprietary Information 15.1" and 17" ChassisT ouch Flat Panel Display Monitors User Installation Guide 3M Touch System s Read and understand all safety information contained in this document before using this product.[...]
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3M T ouch Systems Proprietary Information The inf orma tion in this docum ent is subjec t to change without notice . No part of this docum ent ma y be reproduced or trans mitted in a ny f orm or by any mea ns, electronic or mec hanical, for a ny purpose , without the expre ss written pe rmission of 3M Touch Sy stem s. 3M ma y hav e patents or pendi[...]
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3M T ouch Systems Proprietary Information Contents Overv iew Im portant Safety I nform ation ............................................................5 Explanation of Sym bols ....................................................................6 Service and Repair I ndicators ...........................................................7 3M Touch [...]
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4 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information Chapter 4 Maintenance and Troubleshooting Maintaining Your Touch Monitor .................................................. 27 Touch Screen Care and Cleaning ................................................... 27 Monitor Installation Problem s ................[...]
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3M T ouch Systems Proprietary Information Ov erv iew Congratulations on the purchase of y our touch monitor, and welcom e to the world of 3M Touch System s — a world where using a com puter is as simple as touching the screen. This guide describes how to set up your 15.1" or 17" ChassisTouch™ flat-panel display (FPD) touch monitor. Th[...]
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6 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information WA RNING To avoid the risk of f ire which could result in serious injury or death: • Do not remo ve the cover or back of the monitor. To avoid the risk of electric shock w hich could result in serious injury or death: • Do not use a damag ed power supply. [...]
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Chapter 1 Overview 3M T ouch Systems Proprietary Information 7 Important Notes: • Plug power cord i nto appropriate power s ource. • Plug pow er cord into a g rounded receptacle. • When unp lugging po wer supp ly cord , pul l on pl ug not co rd . • Do not connect or dis connect this product during an electrical storm . • Install the displ[...]
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8 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information Whenever y ou contact Technical Support, please provide the following information: • Par t number a nd ser ial number fro m your monit or • Curren t driver version • Operating sy stem used • Inform ation on additional peripherals Technical Support is a[...]
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Chapter 1 Overview 3M T ouch Systems Proprietary Information 9 3M Touch Sy stems Worldw ide Offices All offices can be r eached through the website: www.3Mtouch.com. United States 3M To uch Sys tems, I nc. 300 Gr iffin Bro ok Par k Drive Methue n, MA 01844 Uni ted Sta tes Phone : 978-659- 9200 Fax : 978-659- 9400 Web si te : www. 3M t ou ch . co m [...]
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3M T ouch Systems Proprietary Information CHA PTER 1 Introduction to Flat-Pane l Display s Overv iew The 3M Touch Systems product line of Flat- Panel Display (FPD) touch monitors offers the ChassisTouch m onitor for kiosk, ATM, and industrial enclosures. All ChassisTouch m onitors are encased in rugged m etal instead of plastic. The ChassisTouch mo[...]
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12 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information For those applications that require flexibility of input, including gloved hand use, we offer the ChassisTouch in a 5-wire resistiv e touch screen. This technology has been tested in a laboratory environm ent to withstand 35 m illion mechanical touches withou[...]
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3M T ouch Systems Proprietary Information CHA PTER 2 Setting Up Y our ChassisT ouch FPD Monitor This chapter describes how to set up and integrate your 3M Touch System s ChassisTouch FPD monitor into a touch application. You need to complete the follow ing tasks: • Unpack th e componen ts • Connect th e video, touch screen, and pow er cables ?[...]
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14 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information When choosing y our workspace, select a sturdy , level surface. Also, mak e sure you can easily access the back of the touch m onitor and the computer. Easy access helps ensure a smooth setup of the touch monitor. Note: Before setting up you r ChassisTouch FP[...]
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Chapter 2 Setting Up Your C hassisTouch FPD M onitor 3M T ouch Systems Proprietary Information 15 The ChassisTouch hardware accessory k it includes four brackets, washers, and screws. The mounting holes are located on the sides of the monitor and are threaded to an M4 thread. You can attach the brackets to the edg es of the chassis. The brackets ar[...]
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16 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information A ccess to the Video Controls The controls for adjusting the video display are located on the back of the ChassisTouch monitor. These buttons let you display the on-screen menu and adjust the phase, im age position, contrast, and brightness. Make sure y ou wi[...]
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Chapter 2 Setting Up Your C hassisTouch FPD M onitor 3M T ouch Systems Proprietary Information 17 Installi ng the Video Card and Vi deo Dr i ver Before you can connect y our touch monitor, m ake sure y our computer has a video card already installed for the m onitor. After y ou connect the monitor, y ou need to install the video software driv er. T[...]
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18 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information Using the Standard Controls for the Video Card In addition to the standard controls on the m onitor, each video card has several controls that let y ou adjust the display settings. The software and driver for each v ideo card is unique. In m ost cases, you ad[...]
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Chapter 2 Setting Up Your C hassisTouch FPD M onitor 3M T ouch Systems Proprietary Information 19 Testing the ChassisTouch FPD Note: The Chassis Touch FPD does not have a pow er statu s light. After connection, the m onitor will switch on autom atically. Before y ou test your touch m onitor, mak e sure all cables are connected properly. Be sure to [...]
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20 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information To calibrate the touch screen, open the touch screen control panel and select Calibrate. Follow the directions displayed on the screen. For more inform ation on calibration, refer to the online help or the user documentation.[...]
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3M T ouch Systems Proprietary Information CHA PTER 3 A djus ting the V ideo Dis play Your ChassisTouch FPD monitor has sev eral control buttons and an on- screen menu for adjusting the v ideo display. For exam ple: • You can adjust th e pixel clock and ph ase to elimin ate noise. • You can adjust the imag e contrast an d brightne ss to you r li[...]
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22 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information • ▼ /DOWN -- Decreases the value of the selected m enu option or m oves to the next menu it em. • ▲ /UP -- Increas es the value of the selected m enu option or moves to th e pre vious menu item. If y ou do not press the Menu, Select, or Adjust buttons[...]
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Chapter 3 Adjusting the Video Display 3M T ouch Systems Proprietary Information 23 Use the UP and D OWN buttons to m ove to the relevant setting . Press the SELECT butt on, and use the UP and DOWN buttons to alt er the setting. Press SELECT to confirm the change. Once y ou are satisfied with the contrast settings, press ME NU to return to the m ain[...]
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24 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information OSD Control Selecting the O SD Control option allows y ou to alter the position on the display that the OSD menu w ill appear, and how long the m enu should stay on the screen when no buttons are pressed. Factory Default Settings If y ou wish to set the m oni[...]
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Chapter 3 Adjusting the Video Display 3M T ouch Systems Proprietary Information 25 OSD Controls for the 1 7" Monitor Bright Contra st Horizonta l Vertic al Clock Phase Color Video Level Language A uto Config Video M ode Information On Screen Display for t he 17" M onitor Brightness and Contrast These two settings allow you to adjust the b[...]
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26 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information If y ou do an Auto configuration, the m onitor will try to find the best Clock Phase setting . I f you are not satisfied with the auto adjustment, please fine-tune the phase m anually as described abov e. Color A dj ustment When you choose the Color option fr[...]
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3M T ouch Systems Proprietary Information CHA PTER 4 Maintena nce and T roubles hooting If y ou have a problem setting up or using your m onitor, you m ay be able to solve it y ourself. Before calling 3M Touch Sy stems, try the sugg ested actions that are appropriate to the problems y ou are experiencing with the m onitor. You may also want to cons[...]
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28 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information • Alw ay s dampen the cloth and th en clean the screen . Be sure to spray the cleaning liquid onto the cloth, not the screen , so that drips d o not seep inside the display or stain the bezel. • Alw ays handle the touch screen w ith care. Do not pull on o[...]
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Chapter 4 Maintenance and T roubleshooting 3M T ouch Systems Proprietary Information 29 Troubleshooti ng the Touch Scr een If y ou are experiencing problem s with the touch screen, check the following list of com m on installation errors. Table 2. Common Touch Screen Installati on I ssues Common Inst allation Issues Possible Solut ions To uch scre [...]
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30 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information Regulatory A gency A pprovals ChassisT ouch 15.1" Monitor Your product complies with the following regulatory standards: • FCC-B • CE • UL/CUL This equipment has been tested and found to com ply within lim its for a Class B digital dev ice, pursuan[...]
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Chapter 4 Maintenance and T roubleshooting 3M T ouch Systems Proprietary Information 31[...]
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32 ChassisTouch FPD M onitors Installation Guide 3M T ouch Systems Proprietary Information ChassisT ouch 17" Monitor Your product complies with the following regulatory standards: • FCC-A • CE • UL/CUL This equipment has been tested and found to com ply with lim its for a Class A digital dev ice, pursuant to Part 15 of the FCC rules. The[...]