Aastra Telecom 57I C53I manual

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Table of contents for the manual

  • Page 1

    Administrator Guide Release 2.0 SI S I P I I P PHONE P H O N E 53i, 55i, 57i, 57i C 5 3 i , 5 5 i , 5 7 i , 5 7 i C T 41-001 160-00 Rev 01[...]

  • Page 2

    Aastra T elecom will not accept liabili ty for any damages and/or long di stance char ges, which result from unauthorized and/or unl awful use. While every effort has been made to ensure accuracy , Aastra T elecom will not be liable for technical or editorial erro rs or omissions contained within th is documentation. The information contained in th[...]

  • Page 3

    41-001160-00, Rev 01 Release 2.0 iii Software License Agreement Aastra T elecom Inc., hereinafter known as "Seller" , grants to Cu stomer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive , restricted use license to use Software in ob ject form solely with the Equipment for which the Software was inte nded. Thi[...]

  • Page 4

    [...]

  • Page 5

    41-001160-00, Re v 01 Release 2 .0 v Contents Contents Preface About this guide .............. ................. ................ ................ ................ ............. ................ .. .xiii . Introduction ........... ............. ................ ................ ................. ................ ................ ...... xii i . Audi[...]

  • Page 6

    vi 41-001160-00, Rev 01 Release 2.0 Contents HTTP/HTTPS Support .............. ................ ................ ................ ................ ............... 2-7 . Using HTTPS via the Aastra Web UI ..................... ................... ................ ............... 2-9 . Accessing the Aastra Web UI ......................... ............[...]

  • Page 7

    41-001160-00, Re v 01 Release 2 .0 vii Contents Configuration Server Protocol ............ ................ ................ .................... ................ ......4-13 . Configuring the Configuration Server Protocol .......... ................... ................ ..........4-13 . Advanced Network Settings ............................ ........[...]

  • Page 8

    viii 41-001160-00, Rev 01 Release 2.0 Contents Call Forwarding .................. ................ ................ .................... ................ ................ 5-90 . Callers List ...................... ................ ................ ................ ................. ................ ......5-96 . Missed Calls Indicator ........ .....[...]

  • Page 9

    41-001160-00, Re v 01 Release 2 .0 ix Contents Chapter 8 Firmware Upgrade . About this chapter ........ ....... ......... ............. ................ ................. ................ ................ ..... 8 -1 . Upgrading the Firmware ........ ................ ................ ................ .................... ................ .....8-2 . [...]

  • Page 10

    x 41-001160-00, Rev 01 Release 2.0 Contents T ype of Service (T oS)/DSCP Set tings .......... ................... ................. ................ ..... A-27 . T ime Server Settings ....... ................ ................ ................ ................. ................ ..... A-28 . T ime and Date Settings ................ ................ .[...]

  • Page 11

    41-001160-00, Re v 01 Release 2 .0 xi Contents Handset Feature Key Settings for the 57i CT .... ................. ................ ................ A-126 . Expansion Module Key Se ttings for 536M (53i/55i) and 560M (57i/57i CT) .................... ................ ................ ................. ................... A-128 . Locking Softkeys and [...]

  • Page 12

    xii 41-001160-00, Rev 01 Release 2.0 Contents Appendix E Sample BLF So ftkey Settin gs . About this appendix .. ................ ................ ................ ................. ................ ................ .... E-1 . Sample BLF Softkey Settings ....................... ............ ................. ................ ............. ....... E-[...]

  • Page 13

    41-001160-00, Rev 01 Release 2.0 xiii Preface Preface About this guide Introduction This SIP IP Phone Administrator Guide provides informat ion on the basic network setup, operation, and maintenance of the IP phones, Models 53i, 55i, 57i, and 57i Cordless (57i CT). It also in cludes details on the functioning and configuration of the IP ph ones. Au[...]

  • Page 14

    About this guid e xiv 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Preface Other Document ation The IP phone do cumentation consists of: • <Model-specific> SIP IP Phone Installation Guide – contains installation and set-up instructions, inform ation on general features an d functions, and basic options list customizatio n[...]

  • Page 15

    41-001160-00, Rev 01 Release 2.0 xv Preface Chapters and appendi xes in this guide This guide contains the following chapters an d appendixes: For Go to An overview of the IP Phone firmware installation information Chapter 1 IP Phone interface methods Chapter 2 Administrator option information Chapter 3 Configuring the IP Phone Chapter 4 Operationa[...]

  • Page 16

    [...]

  • Page 17

    41-001160-00, Rev 01 Release 2.0 1-1 Overview Chapter 1 Overview About this chapter Introduction This chapter briefly describes the IP Phone Models, and provides informatio n about installing the IP phone firmware. It also describes the firmware and configuration files that the IP phone models use for operation.. T opics This chapter covers the fol[...]

  • Page 18

    IP Phone Models 1-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Overview IP Phone Models Description The IP Phone Models 53i, 55i, 57i, and 57i CT communicate over an IP network allowing you to receive and place calls in the same manner as a regular business telephone. All phone models support the Session Initia tion Protocol (SIP[...]

  • Page 19

    IP Phone Models 41-001160-00, Rev 01 Release 2.0 1-3 Overview Overview The following illustration shows IP phone optional accessories for the 55i, 57i, and 57i CT IP phones. The 536EM module adds 36 ad ditional softkeys to the IP phone models 55i, 57i, and 57i CT . The 536E M provides paper labels for each softkey . Up to 3 modules can be piggy-bac[...]

  • Page 20

    Firmware Installa tion Information 1-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Overview Firmware Inst allation Information Description The firmware setup and installation for th e IP phone can be done using any of the following: • Phone keypad menu (P hone UI) • Aastra W eb-based user interface (Aastra W eb UI) When the IP[...]

  • Page 21

    Firmware Installa tion Information 41-001160-00, Rev 01 Release 2.0 1-5 Overview Overview Inst allation Requirement s The following are general requirements for setting up and using your SIP IP phone: • A SIP-based IP PBX system or networ k installed and running with a number created for the new IP phone. • Adherence to SIP standard RF C 3261. [...]

  • Page 22

    Firmware Installa tion Information 1-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Overview Configuration Server Requirement A basic requirement for setting up the IP phone is to have a configurati on server . The configuration server allows you to: • Store the firmware images that you need to download to your IP phon e. • Sto[...]

  • Page 23

    Firmware and Configuration Files 41-001160-00, Rev 01 Release 2.0 1-7 Overview Overview Firmware and Configuration Files Description When the IP ph one is initialized for the first time, DHCP is enabled by default. Depending on the t ype of configuration server setup you may have, the IP phone may download a firmware version and co nfiguration file[...]

  • Page 24

    Firmware and Configuration Files 1-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Overview Configuration File Precedence Aastra IP phones can accept two sources of configuration data: • The server configuration most r ecently downloaded/cached from the configuration server files, aastra.cfg/<mac>.cfg (or the aastra.tuz/<[...]

  • Page 25

    Firmware and Configuration Files 41-001160-00, Rev 01 Release 2.0 1-9 Overview Overview References For setting up and configuring the IP pho ne usi ng either the IP phone UI, the Aastra W eb UI, or the configuration files, see Chapter 4, “Network Configuration of the IP Phones.” For information abou t the softkey and programmab le key parameter[...]

  • Page 26

    [...]

  • Page 27

    41-001160-00, Rev 01 Release 2.0 2-1 Configuration Interface Methods Chapter 2 Configuration Interface Methods About this chapter Introduction This chapter describes the methods you can use to configure the IP phones.. T opics This chapter covers the following topics: Note: Features, characteristics, requirem ents, and configuration that are specif[...]

  • Page 28

    IP Phone UI 2-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuration Interface Methods IP Phone UI The IP Phone User Interface (UI) provide s an easy way to access features and functions for using and configuring the IP phone. Y ou can use the following hardkeys to perform specif ic functions and display in formation to the p[...]

  • Page 29

    IP Phone UI 41-001160-00, Rev 01 Release 2.0 2-3 Configuration Interface Methods Configuration Interface Methods By default, specific softkeys/programma ble keys on each phon e model can also access the Directory List and Callers Li st, and initiate transfers and conference calls. Reference For more informat ion abou t using the hard keys, see Chap[...]

  • Page 30

    IP Phone UI 2-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuration Interface Methods Options Key The Options key allows you to access th e "Options List" on the IP phone. Accessible options in this list are for both user and administrator use. An administrator must enter a password for administrator options. This [...]

  • Page 31

    IP Phone UI 41-001160-00, Rev 01 Release 2.0 2-5 Configuration Interface Methods Configuration Interface Methods The following illustration indicates the loca tion of the Options Key on each phone model. 53i 55i 57i/57i CT 57i CT Handset Options Key Options Key[...]

  • Page 32

    IP Phone UI 2-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuration Interface Methods Using the Options Key Fro m the 53i, 55i, or 57i/57i CT : From th e 57i CT handset: Ste p Action 1 Press on the phone to enter the Options List. 2U s e t h e r and s to scroll through the list of options. 3 T o select an option, press the S[...]

  • Page 33

    Aastra Web UI 41-001160-00, Rev 01 Release 2.0 2-7 Configuration Interface Methods Configuration Interface Methods Aastra W eb UI Description An administrator can setup and co nfigure the IP phone using the Aastra W eb UI . The Aastra W eb UI supports Internet Ex plorer and Gecko engin e-based browsers like Firefox, Mozilla or Netscape. HTTP/HTTPS [...]

  • Page 34

    Aastra Web UI 2-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuration Interface Methods HTTP/HTTPS Client and Server Support The Aastra IP phones allow for HTTP re quest processing and associated data transfers to perform over a secure co nnection (HTTPS). The IP phones support the following: • T ransfer of firmware images[...]

  • Page 35

    Aastra Web UI 41-001160-00, Rev 01 Release 2.0 2-9 Configuration Interface Methods Configuration Interface Methods Using HTTPS via the Aastra Web UI HTTPS is enabled by default on the IP phones. When you open a browser window and enter an IP address or host name fo r a phone using HTTP , a server redirection occurs which automatically converts an H[...]

  • Page 36

    Accessing the Aastra Web UI Use the following procedure to access the Aastra W eb UI. Ste p Action 1 Open your web browser and enter the phone’s IP address or host name in to the address field. If the browser is using HTTP , the following redirect screen displays, followed by the “Security Alert” window . T his process redirects HTTP to use H[...]

  • Page 37

    Aastra Web UI 41-001160-00, Rev 01 Release 2.0 2-11 Configuration Interface Methods Configuration Interface Methods The following illustration is an example of a Network S tatus screen for the 55i IP phone. The following categories display in the side menu of the Aastra W eb UI: St a t u s , Operation, Basic Settings, Advanced Settings . 3 At the p[...]

  • Page 38

    Aastra Web UI 2-12 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuration Interface Methods S t atus The St a t u s sec tion displays the network status and the MAC address of the IP phone. It also displays hardware and fi rmware information ab out the IP phon e. The information in th e Network S tatus wind ow is read-only . Op[...]

  • Page 39

    Aastra Web UI 41-001160-00, Rev 01 Release 2.0 2-13 Configuration Interface Methods Configuration Interface Methods Basic Settings The Basic Settings section provides the following options: Advanced Settings The Advanced Settings section provides th e following options: Heading Description Preferences Allows you to set General specifications on the[...]

  • Page 40

    Aastra Web UI 2-14 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuration Interface Methods Enabling/Disabling the Aastra Web UI The Aastra W eb UI is enabled by de fault on the IP phones. A System Administrato r can disable th e Aastra W eb UI on a singl e phone or on all phones if required using the configuration files. Us e [...]

  • Page 41

    41-001160-00, Rev 01 Release 2.0 3-1 Administrator Options Chapter 3 Administrator Options About this chapter Introduction The IP phones provide spec ific options on the IP Phone UI that allow an administrator to change or set features and configuration information as required. For all models, you can also use the Aastra W eb UI and the config urat[...]

  • Page 42

    About this chapter 3-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Administrator Options Configuration Server Settings page 3-23 Firmware Update Features page 3-25 To p i c Page[...]

  • Page 43

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-3 Administrator Options Administrator Options Administrator Level Options Description There are specific options available only to an Administrator on the IP phones. For the IP Phone UI, you can access th e Administrator options via the “ Options List ” using a default password of &[...]

  • Page 44

    Administrator Level Options 3-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Administrator Options Aastra Web UI Options The following are admi nistrator options in the Aast ra W eb UI: • Restore to Factory Defaults • Basic Settings (Local Dial Plan, Dial PlanT erminator , Digit T imeout, Outgoing Intercom Settings, Key Mappin [...]

  • Page 45

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-5 Administrator Options Administrator Options Using the Configuration Files When you use the configuration files to configure the IP phones, you must use a text-based editing application to open the configuration file (aastra.cfg or <mac>.cfg). Use the following procedure to add, [...]

  • Page 46

    Administrator Level Options 3-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Administrator Options Phone St atu s The Phone S tatus on the IP Phone displays the network status and firmware version of the IP ph one. This option also allows you to restart the phone, and set the phone to fact ory defaults. Y ou can display phone statu[...]

  • Page 47

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-7 Administrator Options Administrator Options • Network Port 1 (53i) Displays the IP address on Port 1 of the phone. • Network Port 2 (53i) Displays the IP address on Port 2 of the phone. • Network S tatus (55i, 57i, and 57i CT) Displays the network status of the Ethernet por ts a[...]

  • Page 48

    Administrator Level Options 3-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Administrator Options Phone St atus via Aastra Web UI In the Aastra W eb UI, the " Network Attributes ", " Har dware Information ", and " Firmware Information " optio ns are read only and available for viewing by the user and [...]

  • Page 49

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-9 Administrator Options Administrator Options • Factory Default Feature A user and administrator can restart the phone at Operation->Reset->Phone . However , only an administrator has access to restoring factory defaults to the IP phone at Operation->Reset->Current Setting[...]

  • Page 50

    Basic Preferences (Aastra Web UI) An administrator can configure the follo wing basic preferences using the Aastra We b U I : • General Preferences — Local Dial Plan A dial plan that des cribes the number an d pattern of digits that a user dials to reach a particular telephone number . — Dial Plan T ermi nator A dial plan terminator or timeou[...]

  • Page 51

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-11 Administrator Options Administrator Options • Incoming/Outgoing Intercom Calls Specifies whether the IP ph one or the server is responsible for notifying the recipient that an Intercom call is being placed. Also specifies the prefix code for server-side Intercom calls, and specifie[...]

  • Page 52

    Administrator Level Options 3-12 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Administrator Options Network The following paragraphs describe the network pa rameters you ca n configure on the IP phone. Network settings are in two categories: • Basic network settings • Advanced network settings Basic Network Settings If Dynamic [...]

  • Page 53

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-13 Administrator Options Administrator Options • Primary DNS Primary Domain Name Servic e. A service that transl ates domain names into IP addresses. T o assign static DNS addre sses, disable DHCP . • Secondary DNS Secondary Domain Name Service. A se rvice that translates domain nam[...]

  • Page 54

    Administrator Level Options 3-14 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Administrator Options • NTP Time Servers Enables or disables the time server . This parameter affects time server1, time server2, and time server3. V a lid values ar e 0 (enable) and 1 (disable). Default is 1 (disable). • Time Server 1, 2, and 3 The p[...]

  • Page 55

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-15 Administrator Options Administrator Options SIP Settings The following paragraphs describe the SIP parameters you can c onfigure on the IP phone. SIP configuration consists of configuring: • Basic SIP Authen tication Settings • Basic SIP Network Settings • Advanced SIP settings[...]

  • Page 56

    Administrator Level Options 3-16 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Administrator Options • Password Password used to register the IP phone with the SIP proxy . V alid va lues are up to 20 alphanumeric characters. Passwords are encrypted and display as asterisks when entering. Configurable on a global and per-line basis[...]

  • Page 57

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-17 Administrator Options Administrator Options • Outbound Proxy Port The proxy po rt on the proxy server to which the IP phone sends all SIP messages. Default is 0. Configurable on a global and per-line basis. • Registrar Server ( Registrar IP in the configuration files). IP address[...]

  • Page 58

    Administrator Level Options 3-18 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Administrator Options • Explicit MWI Subscription Period The requested duration, in sec onds, be fore the MWI subscription times out. The phone re-subscribes to MW I before the subscription period ends. • Send MAC Addr ess in REGISTER Message Adds an [...]

  • Page 59

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-19 Administrator Options Administrator Options • Registration Renewal Timer The length of time, in seconds, prior to expiration, that the phone renews registrations. • BLF Subscription Period Specifies the time period, in seconds, that the BLF feature becomes active again after a s [...]

  • Page 60

    Administrator Level Options 3-20 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Administrator Options Line Settings An administrator can configure multiple lin es on the IP phone with the same SIP network configuration (glob al) or a differ ent SIP network config uration (per -line). The following table provides the number of lines a[...]

  • Page 61

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-21 Administrator Options Administrator Options Softkeys/Programmable Keys A user or administrator can assign a line to a specific softkey or programmable key (53i has pro grammable ke ys only). The available so ftkeys also depe nd on the IP phone model as shown in the following table. *[...]

  • Page 62

    The functions you can co nfigure are: • none • line • speeddial • do not disturb •B L F • BLF/List •X M L • flash • sprecode •p a r k •p i c k u p • last call return • directory • callers list • inter com • services •e m p t y References For information about configuri ng softkeys, see Chapter 5, the section, “So[...]

  • Page 63

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-23 Administrator Options Administrator Options Configuration Server Settings The configuration server stores th e firmwa re images, configuration files, and software when performing so ftware upgrades to the IP phone. An administrator can configure the followi ng parameters for the conf[...]

  • Page 64

    Administrator Level Options 3-24 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Administrator Options • Mode (not configurable via IP ph one UI). En ables and disables the IP phone to be updated automatically (auto-resync) once a day at a specific time in a 24-hour period. Updating can be done to the co nfiguration files only , the[...]

  • Page 65

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-25 Administrator Options Administrator Options Firmware Up date Features The IP phone uses a TFTP , FTP , HTTP , or HTTPS server (depending on the protocol configured on the IP phone) to download configuration files and firmware. Y ou can download the firmware stored on the configuratio[...]

  • Page 66

    Administrator Level Options 3-26 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Administrator Options[...]

  • Page 67

    41-001160-00, Rev 01 Release 2.0 4-1 Configuring the IP Phones Chapter 4 Network Configuration of the IP Phones About this chapter Introduction This chapter provides the information requ ired to configure the administrative options on the IP phon es. It includes procedures for configuring via the configuration files, the IP Phone UI, an d the Aastr[...]

  • Page 68

    About this chapter 4-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones Universal Plug and Play (UPnP) (for remote phones) page 4-28 Virtual LAN (optional) page 4-31 T ype of Service (T oS), Quality of Se rvice (QoS), and DiffServ QoS page 4-32 Network T ime Servers page 4-41 Session Initiation Protocol (SIP) [...]

  • Page 69

    Overview 41-001160-00, Rev 01 Release 2.0 4-3 Network Configuration of the IP Phones Configuring the IP Phones Overview An administrator can configure the IP Phone Network and SIP options from the phone UI, from the Aastra W eb UI, or the configuration files. Administrator level options are password protected in both the IP phone UI and the Aastra [...]

  • Page 70

    Basic Network Settings 4-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones Basic Network Settings This section describes the basic network settings on the IP phone which include configuring for: • DHCP • IP Address (of phone) • Subnet Mask (of pho ne) • Gateway • Primary DNS • Secondary DNS • Et[...]

  • Page 71

    Basic Network Settings 41-001160-00, Rev 01 Release 2.0 4-5 Network Configuration of the IP Phones Configuring the IP Phones The network administrator chooses whic h of these parameters (if any) are supplied to the IP phone by the DH CP se rver . The adminis trator must configure the phone manually to pro vide any requir ed network parameters not s[...]

  • Page 72

    Basic Network Settings 4-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Network->Ba sic Network Settings. 2 Enable the " DHCP " field by checki ng the check box. (Disable this field by unchecking the box). 3 Click to save your setti[...]

  • Page 73

    Basic Network Settings 41-001160-00, Rev 01 Release 2.0 4-7 Network Configuration of the IP Phones Configuring the IP Phones Configuring Network Settings Manually If you disable DHCP on your phone, you need to configure the following network settings manually: • IP Address • Subnet Mask • Gateway • Primary DNS • Secondary DNS Y ou can con[...]

  • Page 74

    Basic Network Settings 4-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Network->Ba sic Network Settings. 2 Enter an IP address of the phone in the IP Address field. 3 Enter a subnet mask in the Subnet Mask field. 4 Enter a gateway address in[...]

  • Page 75

    Basic Network Settings 41-001160-00, Rev 01 Release 2.0 4-9 Network Configuration of the IP Phones Configuring the IP Phones Configuring Ethernet Po rt s 0 and 1 Negotiation Ethernet is the computer networki ng technology for local area ne tworks (LANs). Y ou u se the Ethernet ports to connec t to a LAN using a twisted pair 10BASE-T cable to transm[...]

  • Page 76

    Full-Duplex (10Mbp s or 100Mbps) Full-duplex data transmission means th at data can be transmitted in both directions on a signal carrier at the sa me time. For example, on a LAN with a technology that has full-duplex transmissi on, one device can be se nding data on the line while another device is receiving data. Full-dup lex transmission implies[...]

  • Page 77

    Basic Network Settings 41-001160-00, Rev 01 Release 2.0 4-11 Network Configuration of the IP Phones Configuring the IP Phones 6 Select a negotiation method to use on port 1and press Set . V alid values are: • AutoNegoti ation • FullDuplex 10Mbps • FullDuplex 100Mbps • HalfDuplex 10Mbps • HalfDuplex 100Mbps Default is AutoNegotiation . 7P [...]

  • Page 78

    Basic Network Settings 4-12 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones Aastra Web UI Ste p Action 1 Click on Advanced Settings->Network->Ba sic Network Settings. 2 In the “ Ethernet Port 0 ” field, select a negotiation method to use on port 0. V alid values are: • Auto Negotiation • Full Du[...]

  • Page 79

    Configuration Server Pr otocol 41-001160-00, Rev 01 Release 2.0 4-13 Network Configuration of the IP Phones Configuring the IP Phones Configuration Server Protocol Y ou can download new versions of fi rmware and confguration files from the configuration serv er to the IP phone using any of the following types o f protocols: TFTP , FTP , HTTP , and [...]

  • Page 80

    Configuration Server Pr otocol 4-14 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones 6 From the Network Sett ings menu, select TFTP Ser ver , FT P Server , HTTP Server , or HTTPS (depending on which protocol you config ured in S te p 4). 7 Enter the IP address of the protocol server (in dotted decimal format).[...]

  • Page 81

    Configuration Server Pr otocol 41-001160-00, Rev 01 Release 2.0 4-15 Network Configuration of the IP Phones Configuring the IP Phones 7 (Cont’d) Note: T o configure the HTTPS security method, HT TP to HTTPS redirect, and HTTPS server blocking for HTTP XML POST s, see the section, “HTTPS Client/Server Configuration” on page 4-24 . 8P r e s s D[...]

  • Page 82

    Configuration Server Pr otocol 4-16 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones Aastra Web UI Ste p Action 1 Click on Advanced Settings->Con figuration Server .[...]

  • Page 83

    Configuration Server Pr otocol 41-001160-00, Rev 01 Release 2.0 4-17 Network Configuration of the IP Phones Configuring the IP Phones 2 Select the protocol from the " Download Protocol " list box. The IP phone uses the protocol you select to do wnload new firmware and configuration files from the configuration server . Use the following t[...]

  • Page 84

    Advanced Network Settings 4-18 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones Advanced Network Settings Y ou can set advanced network settings on the IP phone such as, Network Address T ranslation (NA T), Nortel NA T , Networ k T ime Protocol (NTP) T ime Servers, V irtual LAN (VLAN), and Quality of Servic e [...]

  • Page 85

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-19 Network Configuration of the IP Phones Configuring the IP Phones Nortel Proxy/Registrar The phone at IP address 10.10. 10.10 is configured to register with the proxy at 63.251.195.10. Because it is a Nortel prox y , the configuration must additionally include the "sip nortel nat s[...]

  • Page 86

    Advanced Network Settings 4-20 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones Nortel Networks NA T Nortel Network s provides a pr oprietary solution to support co nnectivity to their proxies from phones placed behind devices (such as routers or firewalls) that use NA T . Nortel uses the SIP ping request/r ep[...]

  • Page 87

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-21 Network Configuration of the IP Phones Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Network->Ad vanced Network Settings. 2 Select Y es (enable) or No (disab le) in the " Nortel NA T T raversal Enabled " fie ld to enable or disable[...]

  • Page 88

    Advanced Network Settings 4-22 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones Configuring NA T Addres s and Port (optional) Y ou can also configure a specific NA T address and port on th e IP phone using the configuration files, IP Phone UI, or Aastra W eb UI. Configuration Files For specific parameters you [...]

  • Page 89

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-23 Network Configuration of the IP Phones Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Network->Ad vanced Network Settings. 2 Enter a NA T IP address in the " NA T IP " field. 3 Enter a NA T port in the " NA T SIP Port " fi[...]

  • Page 90

    Advanced Network Settings 4-24 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones HTTPS Client/Server Configuration HTTPS is a W eb protocol that encrypts a nd decrypts user page requests as well as the pages that are returned by the W eb server . HTTPS uses Se cure Socket Layer (SSL) or T ransport Layer Securit[...]

  • Page 91

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-25 Network Configuration of the IP Phones Configuring the IP Phones Configuring HTTPS Client and Server Se ttings Use the following procedures to confi gure the HTTPS client and server for the IP phones. Note: T o enable or disable tbe IP ph ones to use the HTTPS protocol as the configura[...]

  • Page 92

    Advanced Network Settings 4-26 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Network->Ad vanced Network Settings . 2 Select an HTTPS client method to use from the HTTPS Client Method field. V alid values are: SSL 3.0 (default) TSL 1.0 3 Enable[...]

  • Page 93

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-27 Network Configuration of the IP Phones Configuring the IP Phones 5 Click to save your settings. Note: The session prompts you to restart the IP phone to apply the configuration settings. 6S e l e c t Operat ion->Reset and click .. Aastra Web UI Ste p Action[...]

  • Page 94

    Advanced Network Settings 4-28 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones Universal Plug and Play (UPnP) (for remote phones) UPnP is a standard that uses Internet protocols to enable devices to be plugged into a network and automatically know about each other . With UPnP , when a user plugs a device into[...]

  • Page 95

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-29 Network Configuration of the IP Phones Configuring the IP Phones Configuring UPnP (optional) Use the following procedures to c onfigure UPnP on the IP ph ones. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “UPnP Setti[...]

  • Page 96

    Advanced Network Settings 4-30 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Network->Ad vanced Network Settings . 2 In the UPnP field, place a check in the “ Enabled ” box to turn ON UPnP . Note: T o manually configure NA T , uncheck (dis[...]

  • Page 97

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-31 Network Configuration of the IP Phones Configuring the IP Phones V irtual LAN (optional) V irtual Local Area Network (VLAN) is a feature on the IP phone that allows for multiple logical Ethernet interfaces to se nd outgoing R TP packets over a single physical Ethernet as described in I[...]

  • Page 98

    Advanced Network Settings 4-32 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones T ype of Service (T oS), Quality of Service (QoS), and DiffServ QoS T oS is an octet as a field in the standard IP heade r . It is used to classify the traffic of the different QoSs. QoS provides service dif ferentiation betwee n I[...]

  • Page 99

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-33 Network Configuration of the IP Phones Configuring the IP Phones DSCP Range/VLAN Priority Map ping DSCP bits in the T oS field of the IP head er are set for R TP , R TCP , and SIP packets using either the default values or the values configured via the " tos sip ", " tos[...]

  • Page 100

    Advanced Network Settings 4-34 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones DSCP Range/VLAN Priority The following table id entifies the defaul t DSCP of protocols. Configuring T ype of Service (T oS)/DSCP (optional) Use the following procedures to conf igure T oS/DSCP on the IP phone. DSCP Range VLAN Prio[...]

  • Page 101

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-35 Network Configuration of the IP Phones Configuring the IP Phones IP Phone UI Ste p Action 1 Press on the phone to enter the Options List. 2S e l e c t Network. 3S e l e c t Ty p e o f S e r v i c e . 4S e l e c t SIP , RTP , and/or RTCP and en ter a value from 0 to 63. Note: If you cha[...]

  • Page 102

    Advanced Network Settings 4-36 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones . Configuring VLAN (optional) Use the following procedures to confi gure VLAN on the IP phone. Aastra Web UI Ste p Action 1 Click on Advanced Settings->Networ k->T ype of Service,DSCP . 2 Choose a Protocol (SIP , RTP , and/or[...]

  • Page 103

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-37 Network Configuration of the IP Phones Configuring the IP Phones Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Network Address T ranslation (NA T) Settings” on page A-18. IP Phone UI Ste p Action 1 Press on the pho[...]

  • Page 104

    Advanced Network Settings 4-38 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones 19 Select VLAN ID and enter a valu e from 1 to 4094 to specify th e VLAN ID of Port 1. 20 Press Done to save the change. 21 Select Priority . 22 Select a VLAN priority value from 0 to 7 for Port 1. 23 Press Done to save the change.[...]

  • Page 105

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-39 Network Configuration of the IP Phones Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Network->VL AN. T o globally enable/d isable VLAN an d set priority for non-IP packet s : 2 Enable VLAN by checking the VLAN Enable field check box. (Disabl[...]

  • Page 106

    Advanced Network Settings 4-40 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones 8 Click to save your changes. Note: The session prompts you to restart the IP phone to apply the configuration settings. 9S e l e c t Operat ion->Reset and click .. Aastra Web UI Ste p Action[...]

  • Page 107

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-41 Network Configuration of the IP Phones Configuring the IP Phones Network T ime Servers Network T ime Protocol (NT P) is a protocol that the IP phon e uses to synchronize the phone clock time with a computer (configuration server) in the network. T o use NTP , you must enable it using t[...]

  • Page 108

    Advanced Network Settings 4-42 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones Use the following procedure to enable/d isable and configur e the NTP Servers using the Aastra W eb UI.. Aastra Web UI Ste p Action 1 Click on Advanced Settings->Network->Ad vanced Network Settings. 2 Enable the " NTP Ti[...]

  • Page 109

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-43 Network Configuration of the IP Phones Configuring the IP Phones Session Initiation Protocol (SIP) Settings The IP phone uses the information in the Session Initiation Protocol (SIP) settings to register at the IP PBX. The IP phone config uration defines network and user account parame[...]

  • Page 110

    Advanced Network Settings 4-44 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones SIP Per-Line Parameters Specific sets of SIP parameters are inter-dependent with each other . T o prevent conflicting parameter values from being applied, per-line values always take precedence over the correspon ding set of global[...]

  • Page 111

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-45 Network Configuration of the IP Phones Configuring the IP Phones SIP Precedence Example The following example sh ows the SIP p r oxy feature and example schema for storage and parsing of the SI P configuration parameters. The following SIP configuration is assumed: # SIP network block [...]

  • Page 112

    Advanced Network Settings 4-46 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones Backup Proxy/Registrar Support The IP phones su pport a backup SIP proxy and b ackup SIP registrar feature. If the primary server is unavailable, the phon e automatically swtiches to the backup server allowing the user's ph on[...]

  • Page 113

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-47 Network Configuration of the IP Phones Configuring the IP Phones Y ou can config ure SR V lookup using the con figuration files ( aastra.cfg and <mac>.cfg ) only . The parameters to use are: • sip proxy ip • sip proxy port Configuring Basic SIP Settings (optonal) Y ou can con[...]

  • Page 114

    Advanced Network Settings 4-48 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones IP Phone UI Ste p Action 1 Press on the phone to enter the Options List. 2S e l e c t SIP Settings. 3 Select Proxy Server (or Proxy IP for 57i/57 i CT) and enter an IP address or fully qualified host name for the SIP proxy server. [...]

  • Page 115

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-49 Network Configuration of the IP Phones Configuring the IP Phones . Aastra Web UI Ste p Action 1 For global configura tion, click on A dvanced Settings->Glo bal SIP->Basic SIP Settings.[...]

  • Page 116

    Advanced Network Settings 4-50 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones Or , for per-line configur ation, click on Advanced Settings->Line N (1-9) . T o configure SIP authentication settings: 2 In the " Screen Name " field, enter the screen name that d isplays on the idle screen. 3 In the [...]

  • Page 117

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-51 Network Configuration of the IP Phones Configuring the IP Phones 8 In the " Lin e Mode " field, select "Generic" for normal mo de, "BroadSoft SCA" for a BroadWorks network, or "Nortel" fo r a Nortel network. T o configure SIP network settings: 9 [...]

  • Page 118

    Advanced Network Settings 4-52 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones 19 In the " R egistration Period " field, enter the requested registration period, in seconds, from the registrar . 20 Click to save your changes. Aastra Web UI Ste p Action[...]

  • Page 119

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-53 Network Configuration of the IP Phones Configuring the IP Phones Configuring Advanced SIP Settings (optional) Using the configuration files or the Aast ra W eb UI, you can set more advanced SIP settings on the IP phone such as: Refer to Appendix A, “Advanced SIP Settings” on page A[...]

  • Page 120

    Advanced Network Settings 4-54 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Glo bal SI P->Advanced SIP Settings. 2 Enable the " Explicit MWI Subscription " field by checking the check box. (Disable this field by unchecking the check[...]

  • Page 121

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-55 Network Configuration of the IP Phones Configuring the IP Phones 6 In the " Timer 1 and Timer 2 " fields, enter a time, in millisecond s, that will apply to an IP phone session. These timers are SIP transaction layer timers defined in RFC 32 61. T imer 1 is an estimate of the[...]

  • Page 122

    Advanced Network Settings 4-56 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones Real-time T r ansport Protocol (RTP) Settings Real-time T ransport Protocol (R TP) is used as the bearer path for voice packets sent over the IP network. Information in the R TP header tells the receiver how to reconstruct the data[...]

  • Page 123

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-57 Network Configuration of the IP Phones Configuring the IP Phones Aastra IP phones su pport the International T eleco mmunications Union (ITU) transmission standards for the following CODECs: • W aveform CODE Cs : G .71 1 pulse code modulation (PCM) with a-Law or u-Law companding • [...]

  • Page 124

    Advanced Network Settings 4-58 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones Customized Codec Preference List Y ou can also configure the IP phones to use preferred Codecs. T o do this, you must enter the payload value ( payload ), the packetization time in milliseconds ( ptime ), and enable or disable sile[...]

  • Page 125

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-59 Network Configuration of the IP Phones Configuring the IP Phones Out-of-Band DTMF The IP phones support out-of-band Dual-T one Multifrequency (DTMF) mode according to RFC2833. In th e Aastra W eb UI, you can enable o r disable this feature as required. The "out-of-band DTMF" [...]

  • Page 126

    Advanced Network Settings 4-60 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones Configuring RTP Features Use the following procedures to confi gure R T P , basic Codec s, customized Codecs, DTMF , and silen ce suppression on the IP phone. Configuration Files For specific parameters you can set in the configura[...]

  • Page 127

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-61 Network Configuration of the IP Phones Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->G loba l SIP->RTP Settings. 2 Enter an R TP Port Base in the RTP Port field. Default is 30 00. 3 Enable the " Basic Code cs (G .71 1 u-L aw , G .71 1 a[...]

  • Page 128

    Advanced Network Settings 4-62 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Configuring the IP Phones 5 Enter a " Customized Co dec Preference List " which all payload=8;ptime=10; silsupp=on; payload=0;ptime=10; silsupp=off V alid values are: 6 ISelect a method to use from the DTMF Method list box. V alid values are RTP ,[...]

  • Page 129

    41-001160-00, Rev 01 Release 2.0 5-1 Operational IP Phone Features Chapter 5 Operational IP Phone Features About this chapter Introduction The IP phones have specific op erational features you can configure to customize your IP phone. This chapter describes each feature and provides procedures for configuring your pho ne to use these features. T op[...]

  • Page 130

    About this chapter 5-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Directed Call Pickup (BLF or XML Call Interception) page 5-50 Do Not Disturb (DND) page 5-65 Bridged Line Appea rance (BLA) (57i/57i CT/5 3i only) page 5-67 Park Calls/Pick Up Parked Calls page 5-73 Last Call Return (lcr) (Syl antro Se[...]

  • Page 131

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-3 Operational IP Phone Featur es Operational IP Phone Features Operational Features Description The IP phone has the following operational features: Feature Description User Passwords Allows you to change user passwords on the IP phone. Administrator Passwords Allows you to change the administ[...]

  • Page 132

    Operational Features 5-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Do Not Disturb (DND) Key setting that allows you to set the phone to "do not disturb". Bridged Line App earance (BLA) (55i, 57i, 57i CT only) Allows you to assign a phone number to lines that are shared across all phones (g[...]

  • Page 133

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-5 Operational IP Phone Featur es Operational IP Phone Features The following paragraphs describe each of these features. Priority Alerting Allows you to enable o r disable priority alert setting s. Priority alerting allows incoming calls to trigger pre-defined ringing or call waiting alert ton[...]

  • Page 134

    Operational Features 5-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features User Passwords A user or an administrator can change the user passwords on the phone using the configuration files, the IP phone UI, or the Aastra W eb UI. Use the following procedures to change the user password. Procedures Configur[...]

  • Page 135

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-7 Operational IP Phone Featur es Operational IP Phone Features Aastra Web UI 1 Click on Operation->User Password . 2 In the " Current Password " field, enter th e current user p assword. 3 In the " New Password " field, enter the new user password. 4 In the " Passwo[...]

  • Page 136

    Operational Features 5-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Administrator Passwords An administrator can change the admini strator passwords on the phone usin g the configuration files only . An administrator can also assign a passw ord for using the Options key on the IP phone. Y o u turn th[...]

  • Page 137

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-9 Operational IP Phone Featur es Operational IP Phone Features Locking and Unlocking the Phone A user or administrator can lock a phone to preven t the phone from bei ng used or configured. Y ou can lock the phone using the IP Phone UI or th e Aastra W eb UI. Using the Aastra W eb UI, the Oper[...]

  • Page 138

    Aastra Web UI 1 Click on Operation->Phone Lock . Lock the phone: 2 In the “ Lock the Phone? ” field, click . The phone locks dyanamically and displays the following message: “ Phone is locked ”. Unlock the phone: 3 Click on Operation->Phone Lock . 4 In the “ Unlock the Phone? ” field, click . The phone unlocks dyanamical ly and di[...]

  • Page 139

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-11 Operational IP Phone Featur es Operational IP Phone Features Resetting a User Password If a user forgets his password, either the u ser or an administrator can reset it so a new password can be entered. The reset us er password feature resets the password to the factory default whic h is bl[...]

  • Page 140

    Operational Features 5-12 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Defining an Emergency Dial Plan Public telephone networks in countries ar ound the world have a sin gle emer gency telephone number (emergency services numb er), that allows a caller to contact local emergency services for assistanc[...]

  • Page 141

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-13 Operational IP Phone Featur es Operational IP Phone Features Y ou can set the emer gency dial plan via th e configuration files or the Aastra W eb UI. Use the following procedures to sp ecify the numbers to use on yo ur phone for dialing emer gency services in your area. Configuration Files[...]

  • Page 142

    Operational Features 5-14 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features T ime and Date In addition to enabling/disabling the time server , you can also set the time and date, set the time and date format, set th e time zone, and set daylight savings time on the IP phones. Y ou configure these features u[...]

  • Page 143

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-15 Operational IP Phone Featur es Operational IP Phone Features 2S e l e c t Tim e an d D at e. 3 Select Set Time. 4 Using the keys on the keypad, enter a time to set on the IP phone. 5 Press Done to save the time you entered. 6S e l e c t Time Fo rmat. V alid values are 12 hr and 24hr . Note:[...]

  • Page 144

    Operational Features 5-16 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features 17 Select a Time Zone from the list of options. For valid values, see Appendix A, the sectio n, “Time and Date Settings” on page A-30. Note: The default Time Zone is US-Eastern . 18 Press Done to save the T ime Zone you selected[...]

  • Page 145

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-17 Operational IP Phone Featur es Operational IP Phone Features 3I n t h e “Date Format” field, select the date format you want to use on your phone. V alid valu es are: • WWW MMM DD (default) • DD-MMM-YY • YYYY -MM-DD • DD/MM/YYYY • DD/MM/YY • DD-MM-YY • MM/DD/YY •M M M D [...]

  • Page 146

    Operational Features 5-18 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Hard Keys There are hard keys on your phone, such as Hold, Redial, Xfer , and Conf that are configured by default for specific call-hand ling features. (See the product-specific User Guide for more informa tion about these key funct[...]

  • Page 147

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-19 Operational IP Phone Featur es Operational IP Phone Features Use the following procedure to enable/disable the Redial , Xfer , an d Conf keys. Mapping Redial and Conf Keys as Speedial s Y ou can map the Redial and Confe ren ce keys on the IP phone to use as speeddial keys. When the Redial o[...]

  • Page 148

    Operational Features 5-20 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Using Redial Key for “Last Number Redial” The IP phones have an enhanced redial user interface that allows a user to quickly redial the last number that was dialed out from the phone. Y ou can: • Press the REDIAL button twice [...]

  • Page 149

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-21 Operational IP Phone Featur es Operational IP Phone Features Softkeys/Programmabl e Keys/Feature Keys Y ou can config ure the softkeys and programmabl e keys (53i has programmab le keys only) to perfo rm specific functions on the IP phones. Softkeys (55i, 57i, 57i CT) The 55i IP phone has 6[...]

  • Page 150

    Operational Features 5-22 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features A vailable configuration functio ns on the softkeys include: • None - Indicates softke y is disabled (option for W e b UI only). • Line - Indicates softkey is configured for line use. • Speeddial - Indicates softkey is confi g[...]

  • Page 151

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-23 Operational IP Phone Featur es Operational IP Phone Features • last call return - Indicates the softkey is set to be used as a “last call return” key . (For more informatio n on lcr , see the section Last Call Return (lcr) (Sylantro Servers only) on page 5-86 .) • Callers List - Ind[...]

  • Page 152

    Operational Features 5-24 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features St ate-Based Softkeys (55i, 57i, 57i CT only) Users and administrators can configure a specific state to display when a softkey is being used. A vailable states you can configure for each softkey include: • idle - The phone is not[...]

  • Page 153

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-25 Operational IP Phone Featur es Operational IP Phone Features Y ou can enable or disable the softkey st ates using the configuration fil es or the Aastra W eb UI. In the Aastra W eb UI, yo u disable a state by unchecking the box for that operational state. In the configuration files, you use[...]

  • Page 154

    Operational Features 5-26 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Configuration Example The following example illustrates the use of the "softkeyN stat es" parameter , and the "softkeyN type" para meter with a value of empty . For clarity purposes, only the "softkeyN type&[...]

  • Page 155

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-27 Operational IP Phone Featur es Operational IP Phone Features Programmable Keys (53i, 55i) The following table pro vides the number of so ftkeys and programm able keys you can configure, and the number of lines available for each type of phone. *The 536EM expansion module c onsists of 36 sof[...]

  • Page 156

    Operational Features 5-28 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Configuring Softkeys and Programmable Keys Use the following procedures to confi gur e the softkeys and programmab le keys on the IP phone. Configuration Files For specific parameters you can set in the configuration files, see Appe[...]

  • Page 157

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-29 Operational IP Phone Featur es Operational IP Phone Features For models with programmab le keys: Click on Operation->Programmab le Keys. 53i Screen 55i, 57i, 57i CT Screens Aastra Web UI[...]

  • Page 158

    Operational Features 5-30 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features 2 For softkeys, in the " Ty p e " fie ld, select the type of so ftkey you want to configure. For programmable keys, in the “ Hard Key ” field, select th e hard key type you want to configure. Reference : For available [...]

  • Page 159

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-31 Operational IP Phone Featur es Operational IP Phone Features 57i Cordless (CT) Feature Keys In addition to the softkeys on the 57i CT , this phone also has handset keys you can configure with specific features. Y ou can use the Aastra W eb UI to configure the handset keys. Y ou can program [...]

  • Page 160

    Operational Features 5-32 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Feature Key Programming Guidelines The following are guidelines to use when prog ramming the feature keys on the handset: • All handsets paired with the same B ase Station have the same programmed functions since the web interface[...]

  • Page 161

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-33 Operational IP Phone Featur es Operational IP Phone Features Configuring Handset Feature Keys Y ou can prog ram up to 15 feature keys on the 57i CT IP phone using the configuration files or the Aastra W eb UI . Use the following procedure to program the feature keys on your 57i CT B ase Sta[...]

  • Page 162

    Operational Features 5-34 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features 3 Click on Operation->Handset Keys. 4 Select the handset key you want to program. 5 Select the function for that han dset key from the " Key Function " field . 6 Click to save the functio n you selected to the handset k[...]

  • Page 163

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-35 Operational IP Phone Featur es Operational IP Phone Features Locking IP Phone Keys The IP phones allow you to lock o r un lock programmable ke ys, softkey s, hard keys, cordless handset keys, an d expansion keys (for expansion modules). When key locking is enabled, the phone uses the server[...]

  • Page 164

    Operational Features 5-36 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Locking the IP Phone Keys Use the following procedures to lock the softkeys and programmab le keys on the IP phone. Configuration Files For specific parameters you ca n set in the configuration file s, see Appendix A, the section, ?[...]

  • Page 165

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-37 Operational IP Phone Featur es Operational IP Phone Features Suppressing DTMF Playback A feature on the IP phones allows users a nd administrators to enable or disable the suppression of DTMF playback when a nu mber is dialed from the softkeys and programmable key s. When suppression of DTM[...]

  • Page 166

    Operational Features 5-38 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings->Prefer ences->General. 2 Enable the " Suppress DT MF Playback " field by checking the check box. (Disable this field by unchecki ng the box). Default is disabled. 3 Click to s[...]

  • Page 167

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-39 Operational IP Phone Featur es Operational IP Phone Features Display DTMF Digit s A feature on the IP phones allows users and administrators to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a softkey [...]

  • Page 168

    Operational Features 5-40 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings->Prefer ences->General. 2 Enable the " Display DTMF Digits " field by checking the check box. (Disable this field by unchecki ng the box). Default is disabled. 3 Click to save [...]

  • Page 169

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-41 Operational IP Phone Featur es Operational IP Phone Features Busy Lamp Field (BLF) The BLF feature on the IP phones allows a specific extension to be monitored for state changes. BLF monitors the status (b usy or idle) of extensions on the IP phone. Example A Supervisor configure s BLFs on [...]

  • Page 170

    Operational Features 5-42 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features BLFList Setting (For use with the Br oadSoft Broadworks Rel 13 or higher platform only) The BLFList feature on the IP phones is specifically design ed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field feature. This feat u[...]

  • Page 171

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-43 Operational IP Phone Featur es Operational IP Phone Features Asterisk BLF Configuration Y ou can enable the BLF feature on Asteri sk to enable monitoring for specific extensions. BLF on Asterisk is possibl e through the “hint” extension parameter . Add the following in the Asterisk exte[...]

  • Page 172

    Operational Features 5-44 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Configuring BLFs Use the following procedures to confi gur e BLF and BLFList on the IP phone. Configuration Files T o set BLF or BLF List in the configurat ion fi les, see Appendix A, the section, “Softkey/Pro grammable Key/ Fea[...]

  • Page 173

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-45 Operational IP Phone Featur es Operational IP Phone Features 2 On the 55i : Click on Operation->Softkeys and XML or on Operation->Program mable Keys. Note: Y ou can configure up to 20 softkeys and up to 6 programmable keys on the 55i. Aastra Web UI Softkeys and XML Programmable Keys[...]

  • Page 174

    Operational Features 5-46 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features 3 On the 57i/57iCT : Click on Operation->Softkeys and XML and select the “ Bottom Keys ” tab or the “ T op Keys ” tab. Note: Y ou can configure up to 20 bottom softkeys and up to 10 top softkeys on th e 57i/57i CT . Aastr[...]

  • Page 175

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-47 Operational IP Phone Featur es Operational IP Phone Features 4 Select a softkey or programmable key to configure. 5 In the " Ty p e " field , select "BLF" (Asterisk), "BLFList" (BroadSoft BroadWorks). 6 For the 55i, 57i, and 57i CT softkey s : In the " La[...]

  • Page 176

    Operational Features 5-48 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features BLF Subscription Period On the IP phones, you can set the time period, in seconds, that the IP phone resubscribes the BLF subscription service afte r a software/firmware upgrade or after a reboot of the IP phone. In the configuratio[...]

  • Page 177

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-49 Operational IP Phone Featur es Operational IP Phone Features Aastra Web UI 1 Click on Advanced Settings->Glo bal SI P->Advanced SIP Settings. 2 Enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the " BLF Subscription Period " field. 3 Click to save your ch ange[...]

  • Page 178

    Operational Features 5-50 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Directed Call Pickup (BLF or XML Call Interception) Directed call pickup is a feature on the phon es that allows a user to intercept a call on a ringing phone which is p art of the same interception g roup. Y ou can use the Directed[...]

  • Page 179

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-51 Operational IP Phone Featur es Operational IP Phone Features BLF and XML softkeys/programmable keys mo nitor the states of an extension. The extension states can be one of three st ates: "busy", "ringing" an d "idle". If the monitored extension is in the "[...]

  • Page 180

    Operational Features 5-52 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Enabling/Disabling Directed Call Pi ckup Use the following procedure to enable or di sable the Di rected Call Pickup feature on the IP phone. Configuration Files T o enable/disable Dire cted Call Pickup o n the IP phone using the co[...]

  • Page 181

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-53 Operational IP Phone Featur es Operational IP Phone Features Configuring BLF/BLF List for Direc ted Call Pickup Use the following proced ure to configure BLF/BLF List fo r Directed Call Pickup in the configuration files. 4 Click to save your ch anges. Y ou must restart your IP pho ne for th[...]

  • Page 182

    Operational Features 5-54 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Use the following procedure to configur e BLF or BLF/List for Directed Call Pickup in the Aastra W eb UI. Aastra Web UI 1 Click on Basic Settings->Preferenc es->Directed Call Pickup Settings. 2 Enable the " Directed Call [...]

  • Page 183

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-55 Operational IP Phone Featur es Operational IP Phone Features 4 On the 53i : Click on Operation->Programmab le Keys. Note: Y ou can configure up to 4 programmable keys on the 53i. Keys 1 and 2 are rese rved for the “Save” and “Delete” functions, re spectively , and canno t be alte[...]

  • Page 184

    Operational Features 5-56 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features 5 On the 55i : Click on Operation->Softkeys and XML or on Operation->Program mable Keys. Note: Y ou can configure up to 20 softkeys and up to 6 programmable keys on the 55i. Aastra Web UI Softkeys and XML Programmable Keys[...]

  • Page 185

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-57 Operational IP Phone Featur es Operational IP Phone Features 6 On the 57i/57iCT : Click on Operation->Softkeys and XML and select the “ Bottom Keys ” tab or the “ T op Keys ” tab. Note: Y ou can configure up to 20 bottom softkeys and up to 10 top softkeys on th e 57i/57i CT . Aas[...]

  • Page 186

    Operational Features 5-58 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features 7 Select a softkey or programmable key to configure. 8 In the " Ty p e " field, select " BLF " (Asterisk), " BLFList " (BroadSoft BroadW orks). 9 For the 55i, 57i, and 57i CT softkey s : In the " [...]

  • Page 187

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-59 Operational IP Phone Featur es Operational IP Phone Features Configuring XML for Directed Call Pickup Use the following procedure to configur e XML for Di rected Call Pickup in the configuration files. Notes: 1. Before implementing this proced ure, you must create an XML application that th[...]

  • Page 188

    Operational Features 5-60 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Use the following procedure to configur e XML for Di rected Call Pickup in the Aastra W eb UI. Aastra Web UI 1 Click on Basic Settings->Preferenc es->Directed Call Pickup Settings. 2 Enable the " Directed Call Pickup &quo[...]

  • Page 189

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-61 Operational IP Phone Featur es Operational IP Phone Features 4 On the 53i : Click on Operation->Programmab le Keys. Note: Y ou can configu re up to 6 programmable keys on the 53i. Aastra Web UI[...]

  • Page 190

    Operational Features 5-62 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features 5 On the 55i : Click on Operation->Softkeys and XML or on Operation->Program mable Keys. Note: Y ou can configure up to 20 softkeys and up to 6 programmable keys on the 55i. Aastra Web UI Softkeys and XML Programmable Keys[...]

  • Page 191

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-63 Operational IP Phone Featur es Operational IP Phone Features 6 On the 57i/57iCT : Click on Operation->Softkeys and XML and select the “ Bottom Keys ” tab or the “ T op Keys ” tab. Note: Y ou can configure up to 20 bottom softkeys and up to 10 top softkeys on th e 57i/57i CT . Aas[...]

  • Page 192

    Operational Features 5-64 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features 7 Select a softkey or programmable key to configure. 8 In the " Ty p e " field, select " XML ”.. 9 For the 55i, 57i, and 57i CT softkey s : In the " Label " field, enter the name of the person who’s exte[...]

  • Page 193

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-65 Operational IP Phone Featur es Operational IP Phone Features Do Not Disturb (DND) The IP phones have a featu re you can enable called "Do not Disturb (DND). Y ou can configure DND on softkeys and programmable keys u sing the Aastra W eb UI or the configuration files. If DND is configur[...]

  • Page 194

    Operational Features 5-66 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 Click on Operation->Programmab le Keys. 2 Select a hard key to configure. 3 In the " Ty p e " field, select " do not disturb ". Note: Y ou do not need to set the "V alue" for DND. DND[...]

  • Page 195

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-67 Operational IP Phone Featur es Operational IP Phone Features Bridged Line Ap pearance (BLA) (57i/57i CT/53i only) A SIP bridge line appearance (BLA) on th e IP phones allows multiple devi ces to share a single directory address (DA). For example, people working at a techni cal support depar[...]

  • Page 196

    Operational Features 5-68 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features The following table shows the number of lines that can be set to BLA for each model phone. Configuring BLA Y ou can config ure BLA on a global or per -line basis using the configuration files or the Aastra W eb UI. Global BLA Y ou c[...]

  • Page 197

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-69 Operational IP Phone Featur es Operational IP Phone Features Per-Line BLA Y ou configure BLA on a per -line basis in the configuration files using the following parameters: sip lineN mode sip lineN username sip lineN bla number Y ou configure BLA on a per -line basis in the Aastra W eb UI u[...]

  • Page 198

    Operational Features 5-70 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features For ININ Server When configuring the BLA feature on an ININ server , the value set for the sip lineN bla number parameter shall be th e same value set for the sip lineN user name parameter without the in cremen ted digit added to th[...]

  • Page 199

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-71 Operational IP Phone Featur es Operational IP Phone Features Aastra Web UI 1 For global con figuration of BLA: Click on Advanced Settings->Glo bal SIP->Basic SIP Authentication Settings.[...]

  • Page 200

    Operational Features 5-72 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features For per-line configuration of BLA: Click on Advanced Settings->Line N (1-9). In the " Line Mode " field, select the BLA option. 2 In the " Phone Number " field, enter the phone numbe r of the IP phone. 3 For g[...]

  • Page 201

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-73 Operational IP Phone Featur es Operational IP Phone Features Using a BLA Line on the IP Phone If you have either a global or per -line BL A configuration, and you want to share a call on the line with a BLA group, you need to press the Hold button b efore sharing the call wi th the group. F[...]

  • Page 202

    Operational Features 5-74 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Park/Pickup S t atic Configuration (57i/57i CT only) Y ou can config ure a static configuration fo r parking and picking u p a call using the Aastra W eb UI at Basic Settings-> Preferences . By entering the appropriate value in t[...]

  • Page 203

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-75 Operational IP Phone Featur es Operational IP Phone Features Configuring Park /Pickup using S tatic Configuration (57i/57i CT only) Use the following procedure to configure the Park/ Pickup call feature using the static configuration method. Note: Aastra recommends you configur e either the[...]

  • Page 204

    Operational Features 5-76 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Park/Pickup Programmable Configuration The programmable method of configuratio n creates park and pickup softkeys or programmable keys that you can configure on the IP phones (53i, 55i, 57i, 57i CT). For the 55i, 57 i, and 57i CT yo[...]

  • Page 205

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-77 Operational IP Phone Featur es Operational IP Phone Features On 57i/57i CT On the IP phone UI, the Park/Picku p feature displays the following: • When a call comes in, and you pickup the handset, the cust om la bel that you configured for the Park softkey d isplays on the Phone UI. • Af[...]

  • Page 206

    Operational Features 5-78 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Programmable Configuration Using Configuration File s In the configuration files, you configure Park/Pickup using the softkey parameters. Y ou must specify the"softkeyN value" and "prg keyN value" as <server t[...]

  • Page 207

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-79 Operational IP Phone Featur es Operational IP Phone Features Model 53i Examples Use the following procedure to configure the Park/ Pickup call feature using the programmable configuration meth od and the configuration files. Programmable Configuration Using the Aastra W eb UI On the 57i/57i[...]

  • Page 208

    Operational Features 5-80 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features For example, if line 1 an d line 6 are configured for park , the 57i CT handset uses the configuration set for line 1 to park a call. On the 53i, you configure a Park and/or Pic kup key at Operation->Pr ogrammable Keys , and then[...]

  • Page 209

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-81 Operational IP Phone Featur es Operational IP Phone Features 5 In the " Val u e " fi eld, enter the approriate value ba sed on the server in your network. Note: For values to enter in this field, see the table “Park/Pickup Call Server Configuration V alues” on page 5-74 . 6 In[...]

  • Page 210

    Operational Features 5-82 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features 1 Click on Operation->Handset Keys. 2 Pick a handset key to configure for parking a call. 3 In the " Key Function " field, select Park . 4 Pick another handset key to configure for picking up a call. 5 In the " Key[...]

  • Page 211

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-83 Operational IP Phone Featur es Operational IP Phone Features 1 Click on Operation->Programmab le Keys. 53i Screen 2 Pick a hard key to conf igure for Parking a call. 3 In the " Ha rd Key " field, select Park . 4 In the " Val u e " fi eld, enter the approriate value ba[...]

  • Page 212

    Operational Features 5-84 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features 1 1 Click on Operation-> Reset . 12 In the " R estart Phone " field click to restart the IP phone and apply the changes. Aastra Web UI[...]

  • Page 213

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-85 Operational IP Phone Featur es Operational IP Phone Features Using the Park Call/Pickup Parked Call Feature Use the following procedures on the IP phones to park a call and pick up a p arked call. IP Phone UI Ste p Action Parking a Call 1 While on a li ve call, press the " Park " [...]

  • Page 214

    Operational Features 5-86 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Last Call Return (lcr) (Sylantro Servers only) Last call return (lcr) allows an administrator or user to configure a "last call return" function on a softkey or progr ammable key . This feature is for Sylantro servers only[...]

  • Page 215

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-87 Operational IP Phone Featur es Operational IP Phone Features Aastra Web UI For the 57i/57i CT : 1 Click on Operation->Softkeys and XML. 2 Pick a softkey to config ure for Last Call Return. 3 In the " Ty p e " field, select lcr . 4 In the " Lin e " field, select a li n[...]

  • Page 216

    Operational Features 5-88 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features For the 57i CT Handset: 1 Click on Operation->Handset Keys. 2 Pick a handset key to configure for Last Call Return. 3 In the " Key Function " field, select lcr . 4 Click to save your ch anges. Y ou must restart your IP [...]

  • Page 217

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-89 Operational IP Phone Featur es Operational IP Phone Features For the 53i 1 Click on Operation->Programmab le Keys. 53i Screen 2 Pick a hard key to config ure for Last Call Return. 3 In the " Ty p e " field, select lcr . 4 For the 53i: In the " Line " fiel d, select a [...]

  • Page 218

    Operational Features 5-90 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Call Forwarding The call forwardi ng feature on the IP phon e allows incoming calls to be forwarded to another destination. The phone sends the SIP message to the SIP proxy , which then forwards the call to the assigned destination.[...]

  • Page 219

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-91 Operational IP Phone Featur es Operational IP Phone Features The following table shows the IP phone m odel and the number of lines for which you can configure call fo rwarding. Enabling/Disabling the Ability to Configure Call Forwardin g Using the configuration files, you can en able or dis[...]

  • Page 220

    Operational Features 5-92 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Configuration Method for Call Forwarding The method you use to configure call forwardin g depends on the model phon e you are configuring. Y ou can set the phone-wide call forward se ttings using the IP phone UI or the Aastra W eb U[...]

  • Page 221

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-93 Operational IP Phone Featur es Operational IP Phone Features 4 For 53i: In the “ Cfwd Mode ” field, enter the mode that you want to set on your phones. For 55i/57i/57i CT : In the “ Mode ” field, enter the mode that yo u want to set on your phones. V alid modes are: •O f f •A l [...]

  • Page 222

    Operational Features 5-94 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings->Call Forward . For global co nfiguration of call fowarding: 2 In the " Mode " field, select the mode you want to set on your phone. V alid modes are: •O f f •A l l •B u s y[...]

  • Page 223

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-95 Operational IP Phone Featur es Operational IP Phone Features 4I n t h e " Number of Rings " field, enter the number of rings you want your ph one to ring before the ca ll is forwarded. V alid values are 1 to 9. Note: " Number of Rings " field applies to No Answer and Bus[...]

  • Page 224

    Operational Features 5-96 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Callers List The IP phones have a "Callers List" f eature that store the name, phone number , and incremental calls, for each ca ll received by the phone. The following illustraton shows the defaul t location of the Caller[...]

  • Page 225

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-97 Operational IP Phone Featur es Operational IP Phone Features When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format. Y ou can use any spreadsheet applicatio n to open the file for viewing. The following is an examp[...]

  • Page 226

    Operational Features 5-98 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Enabling/Disabling Callers List Y ou can enable and disable user access to the Callers List on the IP phones using the following parameter in the configuration files: • callers list disabled V alid values for this parameter are 0 [...]

  • Page 227

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-99 Operational IP Phone Featur es Operational IP Phone Features 5 T o save a line item to a programma ble key for speeddialing, press the 3 Save softkey and enter the line number at the "Save to?" prompt that is al ready configured for speeddi aling at a softkey . 6 T o dial a displa[...]

  • Page 228

    Operational Features 5-100 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Downloading the Callers List Use the following procedure to download the Callers List using the Aastra W eb UI. Aastra Web UI 1 Click on Operation->Directory . 2 In the Callers List field, click on . A “File Download” messag[...]

  • Page 229

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-101 Operational IP Phone Featur es Operational IP Phone Features Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only . Y ou can enable and disable the Missed C[...]

  • Page 230

    Operational Features 5-102 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Accessing and Clearing Missed Calls Use the following procedure to access and clear misse d calls from the Callers List. Once you display the Callers List, the "<number> New Calls" indicator clears. IP Phone UI Ste [...]

  • Page 231

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-103 Operational IP Phone Featur es Operational IP Phone Features Directory List The IP phones have a " Dir ectory List " feature that allows you to s tore frequently used names and numbers on the phone. Y ou can also dial directly from the directory entry . The following illustraton [...]

  • Page 232

    Operational Features 5-104 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Y ou can also sort multiple numbers a ccording to preference and perform a quick-search feature that allows you to ente r the first letter th at corresponds to a name in the Directory to find specific line items. The phone displays[...]

  • Page 233

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-105 Operational IP Phone Featur es Operational IP Phone Features • Y ou can use any spreadsheet applicatio n to open the file for viewing. The following is an example of a Directory Li st in a spreadsheet application. This is an administrator and user function. The file displays the n ame, p[...]

  • Page 234

    Operational Features 5-106 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Enabling/Disabling Directory List Y ou can enable and disable user access to the Directory List on the IP phones using the following parameter in the configuration files: • directory disabled V alid values for this parameter are [...]

  • Page 235

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-107 Operational IP Phone Featur es Operational IP Phone Features Server to IP Phone Download Y ou can populate your IP phone Directory List with server directory files. T o activate this feature, you need to add the following parameters to the configuration files: • directory 1: company_ dir[...]

  • Page 236

    Operational Features 5-108 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Server to IP Phone Download Behav ior The software that reads directory files fro m the server , loads the file’ s contents into the phone's NVRAM when the phone is booting. Directory entries in the NVRAM that originate from[...]

  • Page 237

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-109 Operational IP Phone Featur es Operational IP Phone Features Using the Directory List Use the following procedures to access and use the Directory List . IP Phone UI Ste p Action For the 53i: 1 Press the Services key on the phone to display the Services menu. 2 From the Services menu, sele[...]

  • Page 238

    Operational Features 5-110 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features 3 T o delete all entries in the Directory list, press the DeleteList softkey at the "Directory List" header . T o delete a line item from the Directory List, sele ct the line item you want to del ete and press the Delete [...]

  • Page 239

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-111 Operational IP Phone Featur es Operational IP Phone Features Downloading from the Server to the IP Phone Y ou can use the configurati on files to download the Directory List from the configuration serve r to the IP phone.. Use the following procedure to configure the download.. Downloading[...]

  • Page 240

    Operational Features 5-112 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Use the following procedure to configure the download. Aastra Web UI 1 Click on Operation->Directory . 2 In the Directory List field, click on . A “File Download” message displays. 3 Click . 4 Enter the location on yo ur com[...]

  • Page 241

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-113 Operational IP Phone Featur es Operational IP Phone Features V oicemail (55i, 57i, and 57i CT only) The V oicemail feature on the 55i, 57i and 57i CT IP phones allow you to configure lines with phone numbers so th e phone can dial out to connect to a voicemail server . Y ou associcate the [...]

  • Page 242

    Operational Features 5-114 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Y ou can enter up to 9 V oicemail numbers asso ciated with each of the 9 lines on the phone. For example: sip line1 vmail: *97 sip line2 vmail: *95 Use the following procedure to configure voicemail using the configuration files. N[...]

  • Page 243

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-115 Operational IP Phone Featur es Operational IP Phone Features Using V oicemail (57i57i CT only) Use the following procedure to access and use voicemail. IP Phone UI Ste p Action For the 57i/57i CT : 1 Press x on the phone to display the Services menu. 2 From the Services menu, select "[...]

  • Page 244

    Operational Features 5-116 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features XML Customized Services Extensible Markup Languag e (XML) is a markup language much like HTML. HTML was designed to display data and to focus on how data looks. XML was designed to describe data and to focus on what data is. The fo[...]

  • Page 245

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-117 Operational IP Phone Featur es Operational IP Phone Features For a description and implementation of each XML object, see Appendix G , “Creating an XML Application.” AastraIPPhoneDirectory (for Directory List screen) Creates an online Directory List that a user can browse in real-time.[...]

  • Page 246

    Operational Features 5-118 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Y ou can also use the following attributes/ options with the XML objects to further customize your XML applications: Attribute/Option Description/Usage Va l i d Va l u e s Beep Enables or disables a BEEP option to indicate a status[...]

  • Page 247

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-119 Operational IP Phone Featur es Operational IP Phone Features Enabling/Disabling a Beep for S tatus Message Displays Y ou can enable or disable a BEEP optio n using the S tatus Message object (AastraIPPhoneStatus), the configura tion files, or the Aastra W eb UI. When the phone receiv es a [...]

  • Page 248

    Operational Features 5-120 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Scroll Delay Option for S tatus Messages The IP phones support a scroll delay option that allows you to set the time delay , in seconds, between the scrolling of each status message on the phone. The default time is 5 seconds for e[...]

  • Page 249

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-121 Operational IP Phone Featur es Operational IP Phone Features Configuring the Phone to use XML Y ou can configure the phone to requ est the XML objects you create by configuring specific parameters via the co nfiguration files or the Aastra W eb UI. Users can access XML applications via sof[...]

  • Page 250

    Operational Features 5-122 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Example Configuration of XML application The following example sh ows the parame ters you enter in the configuration files to configure an XML application: xml application URI: http://172.16.9 6.63/aastra/internet.php xml applicati[...]

  • Page 251

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-123 Operational IP Phone Featur es Operational IP Phone Features Aastra Web UI For the 57i/57i CT : 1 Click on Operation->Softkeys and XML . 2 Select a key from keys 1 through 20. 3 In the " Ty p e " field, select XML from the list box. 4 In the " La bel " field, enter a[...]

  • Page 252

    Operational Features 5-124 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features 8 Click to save your changes. The XML application is app lied to the IP phone immediately . When the XML applica tion is pushed to the phone vi a an HTTP POST , a host IP address or domain name server is required. 9 Click on Advanc[...]

  • Page 253

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-125 Operational IP Phone Featur es Operational IP Phone Features Aastra Web UI For the 53i 1 Click on Operation->Progra mmable Keys. 53i Screen 2 For the 53i, select a key from keys 3 through 6. 3 In the " Ha rd Key " field, select XM L from the list box. 4 In the " Val u e &[...]

  • Page 254

    Operational Features 5-126 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Using the XML Customized Service After you create, save, and configure the IP phone with an XML application, the customized service is ready for you to use. 6 Click on Advanced Settings->Con figuration Server . . 7I n t h e &quo[...]

  • Page 255

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-127 Operational IP Phone Featur es Operational IP Phone Features Use the following procedure to u se the XML feature on th e IP phone. IP Phone UI Ste p Action For the 55i/57i/57i CT : 1 Press the Services key on the phone to display the Services menu. 2S e l e c t " Custom Features "[...]

  • Page 256

    Operational Features 5-128 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features XML Action URIs The IP phones have a feature that allows an administrator to specify a uniform resource identifier (URI) that triggers a GET when certain events occur . The IP phone events that support this feature are: •S t a r [...]

  • Page 257

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-129 Operational IP Phone Featur es Operational IP Phone Features The following table identif ies the configurable actio n URI parameters in the configuration files and the Aastra W eb UI. This table also identifies the variables that apply to specific parameters. How it works When a startup, s[...]

  • Page 258

    Operational Features 5-130 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features http://10.50.10.140/outgoing.pl?numb er=5551212 Y ou can configure this feature via the configuration files or the Aastra W eb UI. Configuring XML Action URIs Use the following procedures to confi gure XML Action URIs using the con[...]

  • Page 259

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-131 Operational IP Phone Featur es Operational IP Phone Features Aastra Web UI 1 Click on Advanced Settings->Action URI. 2 Enter an XML URI for a startup event in the “ Start u p ” field. For exam ple: http://10.50.10.140/startup This parameter pecifies the URI for which the phone execu[...]

  • Page 260

    Operational Features 5-132 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features 4 Enter an XML URI for an incoming call event in the “ Inco ming Call ” fi eld. For example: http://10.50.10.140/incoming.php?num ber=$$REMOTENUMBER$$ This parameter pecifie s the URI for which the p hone execute s a GET on whe[...]

  • Page 261

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-133 Operational IP Phone Featur es Operational IP Phone Features XML Softkey URI In addition to specifying variables fo r the Action URIs, you can also specify variables in the XML softkey URIs that a re bound when the key is pressed. These variables are the same as those used in the Action UR[...]

  • Page 262

    Operational Features 5-134 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Configuring XML Softkey URIs Use the following procedures to confi gure XML Softkey URIs using the configuration files or the Aastra W eb UI. Configuration Files For specific parameters you ca n set in the configuration file s, see[...]

  • Page 263

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-135 Operational IP Phone Featur es Operational IP Phone Features 3 In the " Ty p e " field, select XML from the list box. 4 In the " La bel " field, enter a label that displays on the IP phone for the XML softkey . Fo r example, " aastra ". 5 In the " Val u e[...]

  • Page 264

    Operational Features 5-136 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI For the 53i: 1 Click on Operation->Progra mmable Keys. 53i Screen 2 On the 53i, select a ke y from keys 1 through 6. 3 In the " Ty p e " field, select XML from the list box. 4 On the 53i, in the " La[...]

  • Page 265

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-137 Operational IP Phone Featur es Operational IP Phone Features SIP Local Dial Plan A dial plan describe s the number and pattern of di gits that a user dials to reach a particular telephone number . Access codes, area codes, specialized codes, and combinations of the number of digits di aled[...]

  • Page 266

    Operational Features 5-138 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Dial Plan Example An example of a SIP Local Dial Plan is: [01]XXX|[2-8]XXXX|91XXXXXX XXXX|X+.|*XX The dial plan in the above example can acc ept any 4-digit dial string s that begin with a '0' or '1', any 5-digi[...]

  • Page 267

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-139 Operational IP Phone Featur es Operational IP Phone Features Example If you enter the following dial st ring for a local dial plan: sip dial plan: 1+#,9 where “9” is the prepended digit, and you dial the following number: 15551212 the IP phone automatically adds the “ 9 ” digit to [...]

  • Page 268

    Operational Features 5-140 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Configuring the SIP Local Dial Plan Use the following procedures to confi gur e the SIP Local Dial Plan using the configuration files or the Aastra W eb UI. Configuration Files For specific parameters you can set in the configurati[...]

  • Page 269

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-141 Operational IP Phone Featur es Operational IP Phone Features 5 Click to save your changes. Y ou must restart your IP pho ne for the changes to take affect. 6 Click on Operation->Reset . 7 In the " Restart Phone " field click to restart the IP phone and apply the dial plan to t[...]

  • Page 270

    Operational Features 5-142 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Incoming/Outgoing Intercom with Auto-Answer The Intercom feature allows yo u to press the configured Intercom button on the IP phone and then enter the number you want to call to initiate an intercom call. Intercom calls can be con[...]

  • Page 271

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-143 Operational IP Phone Featur es Operational IP Phone Features Incoming Intercom Calls On incoming intercom calls, you can enab le (turn ON) or disable (turn OFF) the microphone on the IP phone. Y ou ca n also enable or disable “Auto-Answer” and “Play W arning T one” for incoming int[...]

  • Page 272

    Operational Features 5-144 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI Outgoing inte rcom settings (55i , 57i anc 57i CT only): 1 Click on Basic Settings->Prefer ences->Outgoing Intercom Settings . 2 Select an Intercom type for outgoing Intercom calls from the Ty p e list box. V al[...]

  • Page 273

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-145 Operational IP Phone Featur es Operational IP Phone Features Incoming intercom settings: 1 Click on Basic Settings->Prefer ences->Incoming Interco m Settings . 2T h e " Auto-Answer " field is enabl ed by default. The automati c answering featu re is turned on for the IP pho[...]

  • Page 274

    Operational Features 5-146 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Audio T ransmit and Receive Gain Adjustments The audio gain properties for the IP ph one handset, headset, and speakerphone is adjusted to reduce side-tone and echo on the local and far -end equi pment. Y ou can adjust these settin[...]

  • Page 275

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-147 Operational IP Phone Featur es Operational IP Phone Features Configuring Audio T ransmit and Receive Gain Adjustment s Y ou can configure the audio transmit and ga in adjustments using the configuration files only . Use the following procedure to configure this feature. Handsfree tx gain T[...]

  • Page 276

    Operational Features 5-148 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Ring T ones and T one Set s Y ou can configure ring tones and ri ng tone sets on the IP ph ones. Ring T ones There are several distinct ring tones a user or administrator ca n select from to set on the IP phones. Y ou can en able/d[...]

  • Page 277

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-149 Operational IP Phone Featur es Operational IP Phone Features Configuration Metho d Va l i d Va l u e s Default V alue Aastra Web UI Global: T one 1 T one 2 T one 3 T one 4 T one 5 Silent Per-Line: Global T one 1 T one 2 T one 3 T one 4 T one 5 Silent Global: T one 1 Per-Line: Global[...]

  • Page 278

    Operational Features 5-150 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Ring T one Set s In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phones. Ring tone sets consist of tone s customized for a specific country . The ring tone sets you can configure on th e IP p[...]

  • Page 279

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-151 Operational IP Phone Featur es Operational IP Phone Features Configuring Ring T ones and T one Sets Use the following procedures to confi gure ring tones and tone sets on the IP phones. Configuration Files For specific parameters you ca n set in the config urat ion files for ring tones, s [...]

  • Page 280

    Operational Features 5-152 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings->Prefer ences . For global con figuration: 2 In the " Ri ng T ones " section, select a country from the " To n e S e t " field. 3 Select a value from the " Global [...]

  • Page 281

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-153 Operational IP Phone Featur es Operational IP Phone Features Priority Alerting Priority alerting on the IP p hones is a feature that allows incoming calls to trigger pre-defined ringing or call waiting alert tones. Y ou can enab le or disable priority alertin g on the IP phone for th e Ast[...]

  • Page 282

    Operational Features 5-154 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Sylantro Servers The ring tone keywo rds that can display in the "Alert-Info" header for a Sylantro server are: When the ring ton e keywords appear in an "Alert-Info" head er from a Sylantro server , the keyword[...]

  • Page 283

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-155 Operational IP Phone Featur es Operational IP Phone Features If you enable priority aler ting when using a Sylantro server , you can specify the Bellcore tone to be used for the following configurable criteria: Ring T one Pattern (Sylantr o Servers) Call criteria Bellcore tones for each ca[...]

  • Page 284

    Operational Features 5-156 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features The following table identif ies the dif ferent Bellcore ring tone patterns and cadences. Bellcore T one Pattern ID Pattern Cadence Minimum Duration (ms) Nominal Duration (ms) Maximum Duration (ms) (St andard) 1 Ringing Silent 2s On[...]

  • Page 285

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-157 Operational IP Phone Featur es Operational IP Phone Features Call W aiting T ones Call W aiting is a feature that tells you if a new caller is trying to contact you when you are already on the phone. A discreet tone alerts you to the ne w caller , so you can ans wer your second incoming ca[...]

  • Page 286

    Operational Features 5-158 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Configuring Priority Alerting Use the following procedures to confi gur e priority alerting on the IP phones. Configuration Files For specific parameters you ca n set in the config urat ion files for priority aler ting, see Appendi[...]

  • Page 287

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-159 Operational IP Phone Featur es Operational IP Phone Features 3 Select a ring tone pattern for each of the following fields: •G r o u p • Internal • External • Emergency •P r i o r i t y • auto call distribution • community-1 • community-2 • community-3 • community-4 4 C[...]

  • Page 288

    Operational Features 5-160 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features S tuttered Dial T one Y ou can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. Y ou can configure this feature using the configuration files and the Aastra W eb UI. Configurin[...]

  • Page 289

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-161 Operational IP Phone Featur es Operational IP Phone Features 3 Click to save your changes. Y ou must restart your IP pho ne for the changes to take affect. 4 Click on Operation->Reset . 5 In the " Rest art Phone " field click to restart the IP phone. Aastra Web UI[...]

  • Page 290

    Operational Features 5-162 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Call W aiting T one Y ou can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. Y ou can configure this feature using the configuration files and the Aastra [...]

  • Page 291

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-163 Operational IP Phone Featur es Operational IP Phone Features 3 Click to save your changes. Y ou must restart your IP pho ne for the changes to take affect. 4 Click on Operation->Reset . 5 In the " Rest art Phone " field click to restart the IP phone. Aastra Web UI[...]

  • Page 292

    Operational Features 5-164 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Language The IP phones support several dif ferent languages. Y ou can have the IP phone UI and the Aastra W eb UI display in a spec if ic language as requ ired. When you set the language to use, all of the disp lay screens (menus, [...]

  • Page 293

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-165 Operational IP Phone Featur es Operational IP Phone Features Example The following is an example of the parameters you would enter in the <mac>.cfg file to load a French, Italian, German, and Spanish language pack to the IP phone. language 1: lang_fr-ca.txt language 2: lang_it.txt la[...]

  • Page 294

    Operational Features 5-166 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features Loading Language Packs via the Aastra W eb UI Using the Aastra W eb UI, you can specif y a language pa ck to load using the parameters at Basic Settings->Pr efer ences->Language Settings . Y ou use the following fields in the[...]

  • Page 295

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-167 Operational IP Phone Featur es Operational IP Phone Features Specifying the Language to Use Once the language pack(s) have loaded, yo u must then specify which language to use on the phone. After the phone has booted up, yo u can specify which language(s) to use. Y o u can use the configur[...]

  • Page 296

    Operational Features 5-168 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features IP Phone UI Ste p Action 1 Press on the phone to enter the Options List. 2S e l e c t Languag e . 3S e l e c t English (English) , Franca is (French) , Esp anol (Sp anish) , Deutsch (German) , or It aliano (Italian). Notes : 1 . V [...]

  • Page 297

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-169 Operational IP Phone Featur es Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings->Prefer ences->Language Settin gs. Loading the Lan aguage Pack 2 In the “ Lan guage N ” fields, enter the file name of the lang uage pack you want to use to display a specific lan[...]

  • Page 298

    Operational Features 5-170 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Operational IP Phone Features 6 After restarting your phone, log back in using the Aastra Web UI. 7 Click on Basic Settings->Prefer ences->Language Settin gs. 8 In the “ W ebpage Language ” field, select a language to apply to the Aastra W eb UI. The [...]

  • Page 299

    41-001160-00, Rev 01 Release 2.0 6-1 Advanced Operational Features Chapter 6 Advanced IP Phone Operational Features About this chapter Introduction The IP phones have adv anced operational features you can config ure using the configuration files and/or the Aastra W eb UI. This chapter describes each of these features and provides procedures for co[...]

  • Page 300

    Advanced Operational Features 6-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Advanced Operational Features Advanced Operational Features This section provides the following informa tio n about advance d features of the IP phones: Feature Description MAC Address/Line Number in REGISTER Messages Allows you to enable or disabl e the[...]

  • Page 301

    Advanced Operational Features 41-001160-00, Rev 01 Release 2.0 6-3 Advanced IP Phone Operational Features Advanced Operational Features MAC Address/Line Number in REGISTER Messages The IP phones can send the MAC address and line number in the REGISTER packets making it easier for the call server when a user configures the phones via the Aastra W eb[...]

  • Page 302

    Advanced Operational Features 6-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Advanced Operational Features . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Glo bal SI P->Advanced SIP Setting. 2 Enable the " Send MAC Address in REGISTER Message " field by checking the check box. (Disable this field by unc[...]

  • Page 303

    Advanced Operational Features 41-001160-00, Rev 01 Release 2.0 6-5 Advanced IP Phone Operational Features Advanced Operational Features SIP Message Sequence for Blind T ransfer The SIP message sequence for Blind T ransfer avoids the transfer target having two simultaneous calls. Prior to release 1.4, a CANCEL message was sent to the transfer target[...]

  • Page 304

    Advanced Operational Features 6-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Advanced Operational Features Up date Caller ID During a Call It is possible for a proxy or call server to update the Calle r ID information that displays on the phone du ring a call, by modifying the SIP Contact header in the 200 OK message and/or in a [...]

  • Page 305

    Advanced Operational Features 41-001160-00, Rev 01 Release 2.0 6-7 Advanced IP Phone Operational Features Advanced Operational Features Boot Sequence R ecovery Mode Y ou can force the IP phone into recovery mode by pressing the 1 and # keys during boot up when th e logo displays. This feature i s enabled by default on the IP phone. Y ou can disable[...]

  • Page 306

    Advanced Operational Features 6-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Advanced Operational Features Auto-discovery Using mDNS The IP phones can perform an auto-discovery of all servers on a network using mDNS. When the IP phone discovers a TFTP server , it is automatically configured by that TFTP server . An unconfigured p[...]

  • Page 307

    Advanced Operational Features 41-001160-00, Rev 01 Release 2.0 6-9 Advanced IP Phone Operational Features Advanced Operational Features Single Call Restriction (57i CT only) On the 57i CT , an administrator can enab le or disable a single call restriction between the 57i CT base unit and a call serve r . When this feature is enab led (set to 1), yo[...]

  • Page 308

    Advanced Operational Features 6-10 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Advanced Operational Features Aastra Web UI Ste p Action 1 Click on Advanced Settings->G loba l SIP->RTP Settings. 2 Enable the " T wo Call Support " field by checking the check box. (Disable this field by unchecking the box). 3 Click to[...]

  • Page 309

    41-001160-00, Rev 01 Release 2.0 7-1 Encryption and the IP Phone Chapter 7 Encryption and the IP Phone About this chapter Introduction This chapter provides info rmation about encryption on the IP phones and provides methods an administrator can use to store encryped files to a server . T opics This chapter covers the following topics: To p i c Pag[...]

  • Page 310

    Encryption and the IP Phone 7-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Encryption and the IP Phone Encryption and the IP Phone An encryption feature for the IP phone a llows Service Providers the capability of storing encrypted files on their server to protect against unauthorized access and tampering of sensitive information[...]

  • Page 311

    Encryption and the IP Phone 41-001160-00, Rev 01 Release 2.0 7-3 Encryption and the IP Phone Encryption and the IP Phone T o make changes to the configuration files, the System Administrator must decrypt the files, make the changes, and re-encrypt the files. The encrypted files must then be downloaded to the IP phones again. Procedure to Encrypt/De[...]

  • Page 312

    Encryption and the IP Phone 7-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Encryption and the IP Phone Examples The following examples illustrate the use of the anacrypt.exe file. Example 1 Encrypt aastra.cfg into aastra .tuz using password 1234abcd: C:> anacrypt aastra.cfg -p 1234abcd Example 2 Decrypt aastra.tuz into aastra[...]

  • Page 313

    Encryption and the IP Phone 41-001160-00, Rev 01 Release 2.0 7-5 Encryption and the IP Phone Encryption and the IP Phone Example 7 Use the "-v" variable to display version number . C:> anacrypt -v The encrypti on tag format supported b y this anacrypt is: T uzo v1.3 rev1 The correspon ding IP phone firmware bui ld is: 20051017[...]

  • Page 314

    [...]

  • Page 315

    41-001160-00, Rev 01 Release 2.0 8-1 Firmware Upgrade Chapter 8 Firmware Upgrade About this chapter Introduction This chapter provides information abou t upgrading the IP phone firmware. T opics This chapter covers the following topics: To p i c Page Upgradi ng the Firmware page 8-2 Manual Firmware Update (TFTP only) page 8-2 Manual Firmware and Co[...]

  • Page 316

    Upgrading the Firmware 8-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Firmware Upgrade Upgrading the Firmware The IP phone uses a TFTP , FTP , or H TTP server (depending on the protocol configured on the IP phone) to down load configuration files and firmware. The configuration server sho uld be ready and be able to ac cept conne[...]

  • Page 317

    Upgrading the Firmware 41-001160-00, Rev 01 Release 2.0 8-3 Firmware Upgrade Firmware Upgrade Aastra Web UI Ste p Action 1 Click on Advanced Settings->Firmwar e Up date. 2 Enter the TFTP server IP address or qualified do main name in the " TFTP Serve r IP " field. 3 Enter the firmware file name ( <phone model>.st ) that you want [...]

  • Page 318

    Upgrading the Firmware 8-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Firmware Upgrade Manual Firmware and Configuration File Up date Restarting the phone forces the phon e to check for both firmware and configuration files stored on the configuration server . W arning: Do not r eset or turn off the phone until th e download is c[...]

  • Page 319

    Upgrading the Firmware 41-001160-00, Rev 01 Release 2.0 8-5 Firmware Upgrade Firmware Upgrade Aastra Web UI Ste p Action 1 Click on Operation->Reset. 2 Click . 3 Click OK at the confirmation prompt. The firmware and configuration files do wnload from the configuration server .[...]

  • Page 320

    Upgrading the Firmware 8-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Firmware Upgrade Automatic Up date (auto-resync) The auto-resync feature on the IP phones a llows an administrator to enable the phone to be updated automati cally once a day at a specific time in a 24-hour period if the files on the server have ch anged. This [...]

  • Page 321

    Upgrading the Firmware 41-001160-00, Rev 01 Release 2.0 8-7 Firmware Upgrade Firmware Upgrade Configuring Automatic Up date Use the following procedures to confi gure automatic update of the IP phone firmware, configuration files, or both. Notes: 1. If a user is access ing the Aastra W eb UI, they are not informed of an auto-reboot. 2. Any changes [...]

  • Page 322

    Upgrading the Firmware 8-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Firmware Upgrade Aastra Web UI Ste p Action 1 Click on Advanced Settings->Configura tion Server->Auto-Resync. 2 Select the auto-resync mode from the Mode field. V alid values are None , Configuration Files , Firmwa re , Both . Default is None . 3 Select t[...]

  • Page 323

    Upgrading the Firmware 41-001160-00, Rev 01 Release 2.0 8-9 Firmware Upgrade Firmware Upgrade Reference For more information about setting automatic update on the IP phone, see the "auto resync mode" and "auto resy nc tim e" parameters, see Appendix A, the section, “Configuration Server Settings” on page A-1 1 .[...]

  • Page 324

    [...]

  • Page 325

    About this chapter 41-001160-00, Rev 01 Release 2.0 9-1 T roubleshooting T r oubleshooting Chapter 9 T r oubleshooting About this chapter Introduction This chapter describes tasks that a system administrator can perform on the IP phones for troubleshootin g purposes. It also incl udes answers to questio ns you may have while using the IP phones. T [...]

  • Page 326

    Troubleshooting 9-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide T r oubleshooting T roubleshooting This section describes tasks that a system administrator can perform on the IP phones for troubleshootin g purposes. Using the Aastra W eb UI, a system administrator can: • Assign an IP address and IP port in which to save lo g fil[...]

  • Page 327

    Troubleshooting 41-001160-00, Rev 01 Release 2.0 9-3 T roubleshooting T r oubleshooting Module Settings The Aastra IP phones provide blog module supp ort that allows enhanced severity filtering of log calls sent as blog output. The blog, as used on the IP phones, is a an online debugging tool that can b e frequently updated and intended for tech ni[...]

  • Page 328

    Troubleshooting 9-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide T r oubleshooting You can set Module debug leve ls using the configurati on files or the Aastra Web UI. Support Information Y ou can save the local and/or server config uration files of the IP phone to the location specified in th e "Log Settings" section. P[...]

  • Page 329

    Troubleshooting 41-001160-00, Rev 01 Release 2.0 9-5 T roubleshooting T r oubleshooting Performing T roubleshooting T asks Use the following procedure to p erform troubleshooting on the IP phone via the configuration files.. Configuration Files For specific parameters you can se t in the configuration files, see Appendix A , th e section, “T roub[...]

  • Page 330

    Troubleshooting 9-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide T r oubleshooting Aastra Web UI Ste p Action 1 Click on Advanced Settings->T roubleshooting . T o set lo g settings: 2 In the " Lo g IP " field, enter the IP address of wh ere you want log files to be stored. 3I n t h e " Log Port " field, enter[...]

  • Page 331

    Troubleshooting 41-001160-00, Rev 01 Release 2.0 9-7 T roubleshooting T r oubleshooting Reference For information that describ es solutions to most common problems using the IP phones, see the next section, “Troubleshooting Solutions” on page 9-8 . 4 Click to save your settings. 5 Click on Operation->Reset . 6 In the " Rest art Phone &q[...]

  • Page 332

    Troubleshooting So lutions 9-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide T r oubleshooting T roubleshooting Solutions Description This section describes solutio ns to some most common problems that can occur while using the IP phones. Why does my phone displ ay “Application missing”? If you have experience d networking issu [...]

  • Page 333

    Troubleshooting So lutions 41-001160-00, Rev 01 Release 2.0 9-9 T roubleshooting T r oubleshooting Please ensure that the TFTP server is ru nning and accessible on the network. If the firmware file is correctly located on the running TFTP server , the phone will locate the file and reload the applicatio n onto the phone. Why does my phone display t[...]

  • Page 334

    Troubleshooting So lutions 9-10 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide T r oubleshooting Reason : Neither of the <mac>.tuz and aastra.tuz files are present on the configuration server (TFTP/FTP/HTTP). Fix : Create the encrypted files using anac rypt.exe and copy them to the configuration server . Reason : The encrypte d[...]

  • Page 335

    Troubleshooting So lutions 41-001160-00, Rev 01 Release 2.0 9-11 T roubleshooting T r oubleshooting How do I rest art the IP phone? IP Phone UI Ste p Action 1 For 53i: Press I on the phone to enter the Options List. For 55i/57i/57i CT : Press on the phone to enter the Options List. 2S e l e c t Phone St atus . 3S e l e c t Restart Phone . 4 For 53i[...]

  • Page 336

    Troubleshooting So lutions 9-12 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide T r oubleshooting 2 Click .. 3 Click OK at the confirmation prompt. Aastra Web UI Ste p Action[...]

  • Page 337

    Troubleshooting So lutions 41-001160-00, Rev 01 Release 2.0 9-13 T roubleshooting T r oubleshooting How do I set the IP phone to factory default? IP Phone UI Ste p Action 1 For 53i: Press I on the phone to enter the Options List. For 55i/57i/57i CT : Press on the phone to enter the Options List. 2S e l e c t Phone St atus . 3 For 53i: Select Restor[...]

  • Page 338

    Troubleshooting So lutions 9-14 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide T r oubleshooting 9 For 53i: Press #=Confir m . For 55i/57i/57i CT : Press Default . Note: Press Cancel to cancel the operaito n. 10 Press Restart when the phone prompts you to rest art the phone. Aastra Web UI Ste p Action 1 Click on Operation->Reset .[...]

  • Page 339

    Troubleshooting So lutions 41-001160-00, Rev 01 Release 2.0 9-15 T roubleshooting T r oubleshooting T o restore the local configuration file factor y defaults only: 4 In the " Remove Local Configuration Settings " field, click . This restores all factory defaults to the local configuration file . It re moves the configuration file that co[...]

  • Page 340

    Troubleshooting So lutions 9-16 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide T r oubleshooting How to reset a user ’ s p assword? IP Phone UI Ste p Action 1 For 53i: Press I on the phone to enter the Options List. For 55i/57i/57i CT : Press on the phone to enter the Options List. 2S e l e c t User Password . 3 Enter the current u[...]

  • Page 341

    Troubleshooting So lutions 41-001160-00, Rev 01 Release 2.0 9-17 T roubleshooting T r oubleshooting 4 In the " Co nfirm Passwor d " field, enter the new user password again. 5 Click to save your changes. Aastra Web UI Ste p Action[...]

  • Page 342

    [...]

  • Page 343

    About this appendix 41-001160-00, Rev 01 Release 2.0 A-1 Configuration Paramete rs Appendix A Appendix A Configuration Parameters About this appendix Introduction This appendix describes the parameters yo u can set in the conf iguration files for the IP phones. The configuration files include <mac.cfg> and config.cfg. T opics This appendix co[...]

  • Page 344

    About this appendix A-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A T ime and Date Setting s page A-30 SIP Local Dial Plan Settings page A-37 SIP Basic, Global Settings page A-40 SIP Basic, Per-Line Settings page A-48 Advanced SIP Settings page A-58 RTP , Codec, DTMF Global Settings page A-63 DTMF Per-Line Settings page[...]

  • Page 345

    About this appendix 41-001160-00, Rev 01 Release 2.0 A-3 Configuration Paramete rs Appendix A T op Softkey Settings for 57i and 57i CT page A-121 Handset Feature Key Settings for the 57i CT page A-126 Expansion Module Key Settings for 536M ( 53i/55i) and 560M (57i/57i CT) page A-128 Locking Softkeys and Programmable Keys page A-131 Advanced Operati[...]

  • Page 346

    Setting Parameters in Configuration Files A-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Setting Parameters in Configuration Files Y ou can set specific configuration parameters in the configuration files for configuring you IP phone. The aastra.cfg and <mac>.cf g files are stored on the server . The aastra.cfg f[...]

  • Page 347

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-5 Configuration Paramete rs Appendix A Operational, Basic, and Advanced Parameters The following sections provide the config uration parameters you can configure on the IP phone . Each parame ter table includes t he na me of the parameter , a description, the format, def[...]

  • Page 348

    Operational, Basic, and Advanced Parameters A-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – subnet mask Subnet Mask (in Web UI) IP phone UI Options->Network Settings Aastra Web UI Advanced Settings->Network-> Basic Network Settings Configuration F iles aastra.cfg, <mac> .cfg Description Subn[...]

  • Page 349

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-7 Configuration Paramete rs Appendix A Parameter – dns2 Secondary DNS (in Web UI) IP phone UI Options->Network Se ttings Aastra Web UI Advanced Settings->N etwork-> Basic Network Settings Configuratio n Files aastra. cfg, <mac>. cfg Description Secondary[...]

  • Page 350

    Operational, Basic, and Advanced Parameters A-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Password Settings Parameter – ethernet port 1 Ethernet Port 1 (in Web UI) Aastra Web UI Advanced Settings->N etwork-> Basic Network Settings Configuratio n Files aastra. cfg, <mac>. cfg Description The send (TX) and[...]

  • Page 351

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-9 Configuration Paramete rs Appendix A Emergency Dial Plan Settings Parameter – emergency dial plan Configuration F iles aastra.cfg , <mac>.cfg Aastra Web UI Operation->Phone Lock Description Allows you to specify an emerge ncy number to use on your IP ph one [...]

  • Page 352

    Operational, Basic, and Advanced Parameters A-10 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Aastra Web UI Settings Parameter – options password enabled Configuration Fil es aastr a.cfg, <mac>.cfg Description Enables or disables password protection of the Options key on the IP phone. If enabled, u pon pressing t[...]

  • Page 353

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-11 Configuration Paramete rs Appendix A Configuration Server Settings Parameter – download protocol Download Protoco l (in Web UI) IP phone UI Options->Network Settings Aastra Web UI Advanced Settings->Co nfiguration Server Configuration Fi les aastra.cfg, <ma[...]

  • Page 354

    Operational, Basic, and Advanced Parameters A-12 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – alternate tft p server Alternate TFTP (in Web UI) IP phone UI Options-> Network Sett ings->TFTP Server-> Alernate TFTP Aastra Web UI Advanced Settings->Configuration Server Configuratio n Files aastra.c[...]

  • Page 355

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-13 Configuration Paramete rs Appendix A Parameter – ftp server FTP Server (in Web UI) IP phone UI Options->Network Settings->FTP Server Aastra Web UI Advanced Settin gs->Configuration Server Configuration Fi les aastra.cfg, <mac>.cf g Description The FTP[...]

  • Page 356

    Operational, Basic, and Advanced Parameters A-14 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – http server HTTP Server (in Web UI) IP phone UI Options->Network Settings->HTTP Server Aastra Web UI Advanced Settings->Co nfiguration Server Configuration Fi les aastra.cfg, <mac> .cfg Description T[...]

  • Page 357

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-15 Configuration Paramete rs Appendix A Parameter – https server HTTPS Server (in Web UI) IP phone UI Options->Network Settings->HTTPS-> HTTPS Client->Download Server Aastra Web UI Advanced Settings->Co nfiguration Server Configuration Fi les aastra.cfg,[...]

  • Page 358

    Operational, Basic, and Advanced Parameters A-16 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – auto resync mode Mode (in Web UI) Aastra Web UI Advanced Settings->Configuration Se rver-> Auto-Resync Configuration Files aastra.cfg, <mac>.cfg Description Enables and disab les the phone to be updated[...]

  • Page 359

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-17 Configuration Paramete rs Appendix A Parameter – auto resync time Time (24-hour) (in Web UI) Aastra Web UI Advanced Settings->Configuration Se rver-> Auto-Resync Configuration Files aastra.cfg, <mac>.cfg Description Sets the time of day in a 24-hour peri[...]

  • Page 360

    Operational, Basic, and Advanced Parameters A-18 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Network Address T ranslation (NA T) Settings Parameter – sip nat ip NA T IP (in Web UI) IP phone UI Options-> SIP Settings Aastra Web UI Advanced Settings->Network Configuration Files aast ra.cfg, <mac>. cfg Descri[...]

  • Page 361

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-19 Configuration Paramete rs Appendix A Parameter – sip nortel nat timer Nortel NA T Timer (in Web UI) Aastra Web UI Advanced Settings->Network Configuration Fi les aast ra.cfg, <mac>. cfg Description The interval, in second s, that the phone sen ds SIP ping r[...]

  • Page 362

    Operational, Basic, and Advanced Parameters A-20 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A HTTPS Client and Server Settings Parameter – https client method HTTPS Client Method (in Web UI) IP Phone UI Options->Network Settings->HTTPS->H TTPS Client Aastra Web UI Advanced Settings->Ne twork-> Advanced N[...]

  • Page 363

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-21 Configuration Paramete rs Appendix A Parameter – https block http post xml HTTPS Server - Block XML HTTP POST s (in Web UI) IP Phone UI Options->Network Settings->HTTPS-> HTTPS Server->XML Aastra Web UI Advanced Settings->Ne twork-> Advanced Networ[...]

  • Page 364

    Operational, Basic, and Advanced Parameters A-22 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A UPnP Settings Parameter – upnp manager UPnP (in Web UI) IP phone UI Options->Network Se ttings->UPnP Aastra Web UI Advanced Settings->Network-> Advanced Network Settings Configura tion Files aastra.cfg, <mac>[...]

  • Page 365

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-23 Configuration Paramete rs Appendix A Parameter – sip nat rtp port RTP Port Base (in IP Phone UI) NA T RTP Port (in Web UI) IP Phone UI Options->SIP Settings->RTP Port Base Aastra Web UI Advanced Settings->Network-> Advanced Network Settings Configuration[...]

  • Page 366

    Operational, Basic, and Advanced Parameters A-24 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A V irtual Local Area Network (VLAN) Settings Parameter – tagging enabled VLAN Enable (in Web UI) IP phone UI Options->Network Se ttings->VLAN->VLAN Enable Aastra Web UI Advanced Settings->Network->VLAN->Globa [...]

  • Page 367

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-25 Configuration Paramete rs Appendix A The following table identif ies the defaul t DSCP-to-priority mapping st ructure. Parameter – tos priority map SIP Priority RTP Priority RTC P Pr i o ri t y (for Port 0 in Web UI) IP phone UI Option s->Network Se ttings->VL[...]

  • Page 368

    Operational, Basic, and Advanced Parameters A-26 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – priority non-ip Priority , Non-IP Packet (in Web UI) IP phone UI Options->Network Settings->VLAN->Phone-> Priority->Other Aastra Web UI Advan ced Settings->Network->VLAN->Global Configuratio[...]

  • Page 369

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-27 Configuration Paramete rs Appendix A T ype of Service (T oS)/DSCP Settings Parameter – tos sip IP phone UI Options->Network Se ttings-> T ype o f Service->SIP Aastra Web UI Advanced Settings->Network-> T ype o f Service,DSCP Configura tion Files aastr[...]

  • Page 370

    Operational, Basic, and Advanced Parameters A-28 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A T ime Server Settings Parameter – time serve r disabled NTP Time Servers (in Web UI) Aastra Web UI Advanced Settings->Ne twork-> Advanced Network Settings Configuratio n Files aastra.cfg , <mac>.cfg Description Ena[...]

  • Page 371

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-29 Configuration Paramete rs Appendix A Parameter – time se rver2 Time Server 2 (in Web UI) Aastra Web UI Advanced Se ttings->Network-> Advanced Network Setting s Configuration F iles aastra.cfg, <mac>.cfg Description The secondary time se rver's IP ad[...]

  • Page 372

    Operational, Basic, and Advanced Parameters A-30 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A T ime and Date Settings Parameter – time format Time Format (in Phone UI) I P phone UI Options->Time and Date->T ime Format Configuration File s aastra.cfg, <mac>.cfg Description This parameter changes the time to [...]

  • Page 373

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-31 Configuration Paramete rs Appendix A Parameter – dst config Daylight Savings (in Phone UI) IP phone UI Options-> T ime and Date->Daylight Savings Configur ation Files aastra.c fg, <mac>.cf g Description Enables/disables the use of dayl ight savings time.[...]

  • Page 374

    Operational, Basic, and Advanced Parameters A-32 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Time Zon e Name/Time Zo ne Code T able Time Zo ne Name Time Zo ne Code AD-Andorra AG-Antigua AI-Anguilla AL-T irane AN-Curacao AR-Buenos Aires AS-Pago Pago A T -Vienna AU-Lord Howe AU-T asmania AU-Melbourne AU-Sydney AU-Broken H[...]

  • Page 375

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-33 Configuration Paramete rs Appendix A CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Y ukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY -Nicosia CZ-Prague NST AST EST EST CST MS[...]

  • Page 376

    Operational, Basic, and Advanced Parameters A-34 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A HK-Hong Kong HN-T egucigalpa HR-Zagreb HT -Port-au-Prince HU-Budapest HKS CST CET EST CET IE-Dublin IS-Reykjavik IT -Rome GMT GMT CET JM-Jamaica JP-T okyo EST JST KY -Cayman EST LC-S t Lucia LI-V a duz LT- V i l n i u s LU-Luxem[...]

  • Page 377

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-35 Configuration Paramete rs Appendix A P A-Panama PE-Lima PL-W arsaw PR-Puerto Rico PT -Lisbon PT -Madeira PT -Azores PY -Asuncion EST PES CET AST WET WET AZO PYS RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Y eka terinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU[...]

  • Page 378

    Operational, Basic, and Advanced Parameters A-36 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A V A-V atican CET YU-Belgrade CET Time Zo ne Name Time Zo ne Code[...]

  • Page 379

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-37 Configuration Paramete rs Appendix A SIP Local Dial Plan Settings ) Parameter – displayName1 Idle Display Name 1 (in Web UI) Aastra Web UI Basic Settings->Preferences Configura tion Files aastra.cfg , <mac>.cfg Description The name displa yed on the idle sc[...]

  • Page 380

    Operational, Basic, and Advanced Parameters A-38 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – sip dial plan Local Dial Plan (in Web UI) Aastra Web UI Basic Settings->Preferences Configuration Files aastra.cfg , <mac>.cfg Description A dial plan describes th e number and pattern of digits that a use[...]

  • Page 381

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-39 Configuration Paramete rs Appendix A Parameter – sip dial plan terminator Send Dial Plan T erminator (in Web UI) Aastra Web UI Basic Settings->Preferences Configura tion Files aastra.cfg , <mac>.cfg Description The IP phone allows the configuratio n of a di[...]

  • Page 382

    Operational, Basic, and Advanced Parameters A-40 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A SIP Basic, Global Settings SIP Global Authentication Settings Parameter – sip screen name Screen Name (in Web UI) IP Phone UI Options->SIP Settings Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Settings Conf[...]

  • Page 383

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-41 Configuration Paramete rs Appendix A Parameter – sip display name Caller ID (in Web UI) IP Phone UI Options->SIP Settings Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Settings Configuration Files aastra.cfg, <mac>.cfg Description Used in th[...]

  • Page 384

    Operational, Basic, and Advanced Parameters A-42 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – sip bla number BLA Number (in Web UI) Aastra Web UI Advanced Settings->Globa l SIP-> Basic SIP Settings Configura tion Files aastra.cfg, <mac>.cfg Description Allows you to assign a phone number tha t i[...]

  • Page 385

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-43 Configuration Paramete rs Appendix A SIP Global Network Settings. Parameter – sip proxy ip Proxy Server (in Web UI) IP Phone UI Options->SIP Settings Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Settings Configuration Fi les aastra.cfg , <mac&[...]

  • Page 386

    Operational, Basic, and Advanced Parameters A-44 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – sip backup proxy ip Backup Proxy Server (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Network Settings Configuration Fi les aastra.cfg , <mac>.cfg Description The IP address of the[...]

  • Page 387

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-45 Configuration Paramete rs Appendix A Parameter – sip outbound proxy port outbound proxy port (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg Description The proxy port on the proxy[...]

  • Page 388

    Operational, Basic, and Advanced Parameters A-46 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – sip registrar port Registrar Port (in Web UI) IP Phone UI Options->SIP Settin gs Aastra Web UI Advanced Settings ->Global SIP-> Basic SIP Settings Configuration File s aastra.cfg, <mac>.cfg Descripti[...]

  • Page 389

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-47 Configuration Paramete rs Appendix A Parameter – sip backup registrar port Backup Registrar Port (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Network Settings Configuration Fi les aastra.cfg , <mac>.cfg Description The backup regis[...]

  • Page 390

    Operational, Basic, and Advanced Parameters A-48 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A SIP Basic, Per-Line Settings The following parameters are SIP per-line settings. The value of " N " is 1 - 9 for 53i, 55i, 57i, and 5 7i CT . SIP Per-Line Authentication Settings Parameter – sip lineN screen name Scr[...]

  • Page 391

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-49 Configuration Paramete rs Appendix A Parameter – sip lineN display name Caller ID (in Web UI) Aastra Web UI Advanced Settings-> Line 1 thru 9 Configuration Files aastra.cfg, <mac>.cfg Description Used in the d isplay name field of the From SIP header field.[...]

  • Page 392

    Operational, Basic, and Advanced Parameters A-50 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – sip lineN password Password (in Web UI) Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Fi les aastra.cfg, <mac> .cfg Description The password that will be u sed to registe r at the registrar [...]

  • Page 393

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-51 Configuration Paramete rs Appendix A Parameter – sip lineN bla number BLA Number (in Web UI) Aastra Web UI Advanced Settings->L ine 1 thru 9 Configuration Files aastra.cfg , <mac>.cfg Description Allows you to assign a phone number t hat is shared on specif[...]

  • Page 394

    Operational, Basic, and Advanced Parameters A-52 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – sip lineN mode Line Mode (in Web UI) Aastra Web UI Adva nced Settings->Line 1 thru 9 Configura tion Files aastra.cfg, <mac>.cfg Description Allows you to configure the mode of the line. Applicable values a[...]

  • Page 395

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-53 Configuration Paramete rs Appendix A SIP Per-Line Network Settings. Parameter – sip lineN proxy ip Proxy Server (in Web UI) Aastra Web UI Advanced Settings->Line 1 thru 9 Configuratio n Files aastra.cfg, <ma c>.cfg Description The IP address of the SIP prox[...]

  • Page 396

    Operational, Basic, and Advanced Parameters A-54 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – sip linex backup proxy ip Backup Proxy Server (in Web UI) Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Fi les aastra.cfg, <mac>.cfg Description The IP address of the backup SIP proxy server[...]

  • Page 397

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-55 Configuration Paramete rs Appendix A Parameter – sip lineN outbound proxy port Outbound Proxy Port (in Web UI) Aastra Web UI Advanced Settings->Line 1 th ru 9 Configuratio n Files aastra.cfg, <mac>.cfg Description The proxy port on the proxy server to which[...]

  • Page 398

    Operational, Basic, and Advanced Parameters A-56 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – sip lineN registrar port Registrar Port (in Web UI) Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files aastra.cfg, <mac> .cfg Description The registrar's port number Format Integer Def[...]

  • Page 399

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-57 Configuration Paramete rs Appendix A Parameter – sip linex backup registrar port Backup Registrar Port (in Web UI) Aastra Web UI Advanced Settings->Line N -> Basic SIP Network Settings Configuration Fi les aastra.cfg , <mac>.cfg Description The backup re[...]

  • Page 400

    Operational, Basic, and Advanced Parameters A-58 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Advanced SIP Settings Parameter – sip explicit mwi subscription Explicit MWI Subscription (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Fi les aastra.cfg, <mac>.cf g [...]

  • Page 401

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-59 Configuration Paramete rs Appendix A Parameter – sip session timer Session Timer (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Fi les aastra.cfg, <mac>.cfg Description The time, in seconds, that the IP phon[...]

  • Page 402

    Operational, Basic, and Advanced Parameters A-60 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – sip T2 timer T2 Timer (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration File s aastra.cfg, <mac> .cfg Description This timer is a SIP transaction layer timer [...]

  • Page 403

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-61 Configuration Paramete rs Appendix A Parameter – sip transport protocol T ransport Protocol (in Web UI) Aastra Web UI Advanced Settings ->Global SIP-> Advanced SIP Settings Configuration Fi les aastra.cfg, <mac>.cfg Description The protocol that the RTP [...]

  • Page 404

    Operational, Basic, and Advanced Parameters A-62 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – sip registration timeout retry timer Registration Timeout Retry Timer (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Fi les aastra.cfg, <mac>.cf g Descript[...]

  • Page 405

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-63 Configuration Paramete rs Appendix A RTP , Codec, DTMF Global Settings Parameter – sip use basic codecs Basic Codecs (in Web UI) Aastra Web UI Advanced Settings->Global SIP->RTP Settings Configuration Fi les aastra.cfg , <mac>.cfg Description Enables or [...]

  • Page 406

    Operational, Basic, and Advanced Parameters A-64 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – sip out-of-band dtmf Force RFC2833 Out-of-Band DTMF (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> RTP Settings Configuration Fi les aa stra.cfg, <ma c>.cfg Description Enables or disabl es o[...]

  • Page 407

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-65 Configuration Paramete rs Appendix A DTMF Per-Line Settings Parameter – sip dtmf method DTMF Method (in Web UI) Aastra Web UI Advanced Settings->Global SIP->RTP Settings Configuratio n Files aastra.cfg, <mac>.cfg Description Sets the Dual-tone multifre q[...]

  • Page 408

    Operational, Basic, and Advanced Parameters A-66 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Silence Suppression Settings Parameter – sip silence suppression Silence Suppression (in Web UI) Aastra Web UI Ad vanced Settings->Global SIP->RTP Settings Configuration Fi les aastra.cfg, <mac>.cfg Description Sil[...]

  • Page 409

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-67 Configuration Paramete rs Appendix A V oicemail Settings Parameter – sip lineN vmail Note: The value of " N " is 1 - 9 for 53i, 55i, 57i, 57i CT . Configur ation Files aa stra.cfg, <ma c>.cfg Description Use this parameter in the <mac >.cfg fil[...]

  • Page 410

    Operational, Basic, and Advanced Parameters A-68 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Directory Settings Parameter – directory 1 Directory List (in Web UI) Aastra Web UI Operation->Directory Configuration Fi les aastra.cfg, <mac> .cfg Description The name of a di rectory list that yo u can download fro[...]

  • Page 411

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-69 Configuration Paramete rs Appendix A Callers List Settings Call Forward Settings Parameter – callers list disabled Configura tion Files aastra.cfg, <mac>. cfg Description Enables or disable s the Callers List. If this parameter is set to 0, the Callers List ca[...]

  • Page 412

    Operational, Basic, and Advanced Parameters A-70 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Missed Calls Indicator Settings Parameter – missed calls indicator disabled Configuration Files aastra.cfg, <mac>.cfg Description Enables or disables the Mi ssed Calls Indicator . If the "missed calls indicator disa[...]

  • Page 413

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-71 Configuration Paramete rs Appendix A XML Settings Parameter – xml application URI XML Application URI (in Web UI) Aastra Web UI Operation->Softkeys and XML ->Services Configura tion Files aastra.cfg, <mac>. cfg Description This is the XML application you[...]

  • Page 414

    Operational, Basic, and Advanced Parameters A-72 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – xml application post list XML Push Server List (Approved IP Addresses) (in Web UI) Aastra Web UI Advanced Settings->Configu ration Server Configuration F iles aa stra.cfg, <ma c>.cfg Description The HTTP s[...]

  • Page 415

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-73 Configuration Paramete rs Appendix A Parameter – xml status scroll delay S tatus Scroll Delay (seconds) (in Web UI) Aastra Web UI Basic Settings->Preferences Configuration Fi les aastra.cfg, <mac>.cf g Description Specifies the length of time, in seconds, t[...]

  • Page 416

    Operational, Basic, and Advanced Parameters A-74 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Action URI Settings Parameter – action uri startup Sta r t u p (in Web UI) Aastra Web UI Advanced Settings->Acti on URI Configura tion Files aastra.cfg, <mac>.cfg Description Specifies the URI for which the phone exec[...]

  • Page 417

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-75 Configuration Paramete rs Appendix A Parameter – action uri incoming Incoming Call (in Web UI) Aastra Web UI Advanced Settings->Action URI Configuration Fi les aastra.cfg , <mac>.cfg Description Specifies the URI for which the p hon e executes a GET on when[...]

  • Page 418

    Operational, Basic, and Advanced Parameters A-76 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – action uri offhook Offhook (in Web UI) Aastra Web UI Advanced Settings->Action URI Configuration Fi les aastra.cfg , <mac>.cfg Description Specifies the URI for which the p hon e executes a GET on when an [...]

  • Page 419

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-77 Configuration Paramete rs Appendix A Ring T one and T one Set Global Settings Parameter – ring tone Global Ring T one (in Web UI) Aastra Web UI: Basic Settings->Preferences->Ring T ones IP Phone UI Optio ns->T ones->Set Ring T one Configuration F iles aa[...]

  • Page 420

    Operational, Basic, and Advanced Parameters A-78 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Ring T one Per-Line Settings Parameter – lineN ring tone Line N (in Web UI) Aastra Web UI: Ba sic Settings->Preferences->Ring T ones Configuration F iles aastra.cfg, <mac>.cfg Description Sets the type of ring tone[...]

  • Page 421

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-79 Configuration Paramete rs Appendix A S tuttered Dial T one Setting Call W aiting T one Set ting Parameter – stutter disabled S tuttered Dial T one (in Web UI) Aastra Web UI: Basic Settings->Pr eferences->General Configuration Fi les aastra.cfg , <mac>.cf[...]

  • Page 422

    Operational, Basic, and Advanced Parameters A-80 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Priority Alert Settings For Sylantro Server only Parameter – prioity alerting ena bled Enable Priority Alerting (in Web UI) Aastra Web UI: Basic Settings-> Preferences-> Priority Alerting Settings Configuration F iles aa[...]

  • Page 423

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-81 Configuration Paramete rs Appendix A Parameter – alert community 1 community-1 (in Web UI) Aastra Web UI: Ba sic Settings->Preferences-> Priority Alerting Settings Configuration Fi les aastra.cfg, <mac>.cfg Description When an "alert community-1” [...]

  • Page 424

    Operational, Basic, and Advanced Parameters A-82 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – alert community 3 community-3 (in Web UI) Aastra Web UI: Ba sic Settings->Preferences-> Priority Alerting Settings Configuration Fi les aastra.cfg, <mac>.cfg Description When an "alert community-3?[...]

  • Page 425

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-83 Configuration Paramete rs Appendix A Parameter – alert external alert external (in Web UI) Aastra Web UI: Basic Settings->Preferences-> Priority Alerting Settings Configuration Files aastra.cfg, <mac>.cfg Description When an "alert external" ke[...]

  • Page 426

    Operational, Basic, and Advanced Parameters A-84 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – alert group alert group (in Web UI) Aastra Web UI: Ba sic Settings->Preferences-> Priority Alerting Settings Configuration Fi les aastra.cfg, <mac>.cfg Description When an "alert group" keywor[...]

  • Page 427

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-85 Configuration Paramete rs Appendix A Parameter – alert priority alert priority (in Web UI) Aastra Web UI: Basic Settings-> Preferences-> Priority Alerting Settings Configuration F iles aastra.cfg , <mac>.cfg Description When an "alert priority"[...]

  • Page 428

    Operational, Basic, and Advanced Parameters A-86 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Language Settings Parameter – language Webp age Language (in Web UI) IP Phone UI Options->Lang uage Aastra Web UI Basic Settings-> Preferences-> Language Settings->Webpage Language Configuration File aast ra.cfg, &[...]

  • Page 429

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-87 Configuration Paramete rs Appendix A Language Pack Settings Parameter – language N Language N (in Web UI) Where “N” can be 1, 2, 3, or 4 Aastra Web UI Basic Settings-> Preferences-> Language Settings Configuration File <ma c>.cfg Description The lang[...]

  • Page 430

    Operational, Basic, and Advanced Parameters A-88 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A The following table identifies the language code to use for the IP phone language packs. Language Codes (from S t andard ISO 639) The following table identifies the country codes to use for the IP phone language packs. Country C[...]

  • Page 431

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-89 Configuration Paramete rs Appendix A BAHAMAS BAHRAIN BANGLADESH BARBADOS BELARUS BELGIUM BELIZE BENIN BERMUDA BHUT AN BOLIVIA BOSNIA AND HERZEGOVINA BOTSW ANA BOUVET ISLAND BRAZIL BRITISH INDIAN OCEAN TERRIT ORY BRUNEI DARUSSALAM BULGARIA BURKINA F ASO BURUNDI BS BH B[...]

  • Page 432

    Operational, Basic, and Advanced Parameters A-90 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A DENMARK DJIBOUTI DOMINICA DOMINICAN REPUBLIC DK DJ DM DO ECUADOR EGYPT EL SAL V ADOR EQUA TORIAL GUINEA ERITREA ESTONIA ETHIOPIA EC EG SV GQ ER EE ET F ALKLAND ISLANDS (MAL VINAS) F AROE ISLANDS FIJI FINLAND FRANCE FRENCH GUIANA[...]

  • Page 433

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-91 Configuration Paramete rs Appendix A ICELAND INDIA INDONESIA IRAN, ISLA MIC REPUBLIC OF IRAQ IRELAND ISLE OF MAN ISRAEL IT AL Y IS IN ID IR IQ IE IM IL IT JAMAICA JAP A N JERSEY JORDAN JM JP JE JO KAZAKHST AN KENY A KIRIBA TI KOREA, DEMOCRA TIC PEOPLE'S REPUBLIC [...]

  • Page 434

    Operational, Basic, and Advanced Parameters A-92 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A MACAO MACEDONIA, THE FORMER YUGOSLA V REPUBLIC OF MADAGASCAR MALA WI MALA YSIA MALDIVES MALI MAL T A MARSHALL ISLANDS MART INIQUE MAURIT ANIA MAURITIUS MA YOTTE MEXICO MICRONESIA, FEDERA TED ST A TES OF MOLDOV A, REPUBLIC OF MON[...]

  • Page 435

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-93 Configuration Paramete rs Appendix A P AKIST AN PA L A U P ALESTINIAN TERRITOR Y , OCCUPIED PA N A M A P APUA NEW GUINEA PA R A G U AY PERU PHILIPPINES PITCAIRN POLAND PORTUGAL PUERT O RICO PK PW PS PA PG PY PE PH PN PL PT PR QA T AR QA RÉUNION ROMANIA RUSSIAN FEDERA[...]

  • Page 436

    Operational, Basic, and Advanced Parameters A-94 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A SAINT HELENA SAINT KITTS AND NEVIS SAINT LUCIA SAINT PIERRE AND MIQUELON SAINT VINCENT AND THE GRENADINES SAMOA SAN MARINO SAO TOME AND PRINCIPE SAUDI ARABIA SENEGAL SERBIA SEYCHELLES SIERRA LEONE SINGAPORE SLOV AKIA SLOVENIA SO[...]

  • Page 437

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-95 Configuration Paramete rs Appendix A UGANDA UKRAINE UNITED ARAB EMIRA TES UNITED KINGDOM UNITED ST A TES UNITED ST A TES MINOR OUTL YING ISLANDS URUGUA Y UZBEKIST AN UG TA AE GB US TM UY UZ V ANUA TU V atican City S tate VENEZUELA VIET NAM VIRGIN ISLANDS, BRITISH VIRG[...]

  • Page 438

    Operational, Basic, and Advanced Parameters A-96 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Suppress DTMF Playback Setting Parameter – suppress dtmf playback Suppress DTMF Playback (in Web UI) Aastra Web UI Basic Se ttings->Preferences Configuration Fi les aastra.cfg, <mac>.cfg Description Enables and disabl[...]

  • Page 439

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-97 Configuration Paramete rs Appendix A Display DTMF Digit s Setting Parameter – display dtmf digits Display DTMF Digits (in Web UI) Aastra Web UI Basic Se ttings->Preferences->General Configuration Fi les aastra.cfg, <mac>.cfg Description Enables and disab[...]

  • Page 440

    Operational, Basic, and Advanced Parameters A-98 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Intercom and Auto -Answer Settings Outgoing Intercom Settings Parameter – sip intercom type Ty p e (in Web UI) Aastra Web UI Basic Setting s->Preferences-> Outgoing Intercom Settings Configurat ion Files aastra.cfg, <[...]

  • Page 441

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-99 Configuration Paramete rs Appendix A Parameter – sip intercom prefix code Prefix Code (in Web UI) Aastra Web UI Basic Settings->Preferences-> Outgoing Intercom Settin gs Configuration Fi les aastra.cfg, <mac>.cfg Description The prefix to add to the phon[...]

  • Page 442

    Operational, Basic, and Advanced Parameters A-100 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Incoming Intercom Setting Auto-Answer Setting Parameter – sip intercom mute mic Microphone Mute (in Web UI) Aastra Web UI Basic Setting s->Preferences-> Incoming Interco m Settings Configurat ion Files aastra.cfg, <m[...]

  • Page 443

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-101 Configuration Paramete rs Appendix A Audio T r ansmit and Receive Gain Adjustment Settings Parameter – headset tx gain Configuration Fi les aastra.cfg, <mac>.cfg Description This is the incre ased (+db) or decreased (-db) amount of signal transmitted from the[...]

  • Page 444

    Operational, Basic, and Advanced Parameters A-102 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – handset tx gain Configuration Files aastra.cfg, <mac>.cfg Description This is the increased (+ db) or decreased (-db) amount of signal transmitted from the handset microphone to the far-end party . The amoun[...]

  • Page 445

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-103 Configuration Paramete rs Appendix A Parameter – handsfree tx gain Configura tion Files aastra.cfg, <mac>.cfg Description This is the increase d (+db) or decreased (-db) amount of signal transmitted from the base microphone to the far-en d party . The amount [...]

  • Page 446

    Directed Call Pickup (BLF or XML Call Interception) Settings Parameter – directed call pickup Directed Call Pickup (in Web UI) Aastra Web UI Basic Settings->Preferences ->Directed Call Picku p Settings Configura tion Files aastra.cfg, <mac>. cfg Description Enables or disables the use of "directed call pickup " feature. Form[...]

  • Page 447

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-105 Configuration Paramete rs Appendix A BLF Subscription Period Settings Parameter – sip blf subscription period BLF Subscription Period (in Web UI) Aastra Web UI Advanced Settin gs->Global SIP ->Advanced SIP Settings Configurat ion Files aastra.cfg, <mac>[...]

  • Page 448

    Hard Key Parameters A-106 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Hard Key Parameters This section provides the hard key settings you can use to enable and disable the Redial, Conf, and Xfer keys on the IP phone. Parameter – redial disabled Configuration Fi les aastra.cfg, <mac> .cfg Description Enables or d[...]

  • Page 449

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-107 Configuration Paramete rs Appendix A Parameter – call transfer disabled Configura tion Files aastra.cfg, <mac>.cfg Description Enables or disables the Xfer key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the user . If this parameter is set[...]

  • Page 450

    Hard Key Parameters A-108 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A — Softkey /Programmable Key/Fea ture Key Parameters This section provides the softkey and programmable key para meters you can configure on the IP phones. The followin g table provides the number of so ftkeys and programmable keys you can configure,[...]

  • Page 451

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-109 Configuration Paramete rs Appendix A *The 536EM expansion module consists of 36 softkeys. Y ou can have up to 3 expansion modules on an IP phone totaling 108 softkeys. V alid for 55i, 57i, and 57i CT phones. **The 560EM expansion module consists of 60 softkeys. Y ou can have up to 3 expansi[...]

  • Page 452

    Hard Key Parameters A-110 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Softkey Settings for 55i, 57i, 57i CT The value of " N " for the following parameters is dependent o n the number of softkeys available on the55i, 57i, an d 57i CT models. See the table above for applicable values. Parameter – softkeyN typ[...]

  • Page 453

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-111 Configuration Paramete rs Appendix A callers list - Indicates the softkey and/or programmable ke y is set for accessing the Callers List. directory - Indicates the softkey and/or programmable key is set for accessing the Di rectory List. intercom - Indicates the soft key and/or programmable[...]

  • Page 454

    Hard Key Parameters A-112 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – softkeyN label Label (in Web UI) Aastra Web UI Operation->Softke ys and XML Configuration F iles aastra. cfg, <mac>. cfg Description The text label that displays on the IP phone for the softke y . The “ softkeyN label ” para[...]

  • Page 455

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-113 Configuration Paramete rs Appendix A Parameter – softkeyN value Va l u e (In WEb UI) Aastra Web UI Operation->Softkeys and XML Configuratio n Files aast ra.cfg, <mac>. cfg Description This is the value you assign to the softkey . The “ softkeyN value ” parameter can be set fo[...]

  • Page 456

    Hard Key Parameters A-114 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – softkeyN line Line (in Web UI) Aastra Web UI Operation->Softke ys and XML Configuration Files aastra.cfg, <mac>.cf g Description This is the line associated with th e softkey you are config uring. The number of applicable lines [...]

  • Page 457

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-115 Configuration Paramete rs Appendix A Parameter – softkeyN states Idle, Connected, Incoming, Outgoing, Busy (in Web UI) Aastra Web UI Operation->Softke ys and XML Configuration Files aastra.cfg, <mac>.cf g Description Displays the status of the phone when a softkey is pressed. Y o[...]

  • Page 458

    Hard Key Parameters A-116 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Range V alid values are: idle The phone is not being used . connected The line currently bei ng displayed is in an active call (or the call is on hold) incoming The phone is ringing . outgoing The user is dialing a number, or the far-end is ringing. b[...]

  • Page 459

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-117 Configuration Paramete rs Appendix A Programmable Key Settings f or 53i and 55i • The value of " N " for the following parameters is dependent on the number of programmable keys available on the 53i models. See the table on page 108 for the applicable values . Parameter – prgk[...]

  • Page 460

    Hard Key Parameters A-118 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Default V alue Not Applicable Range none line speeddial dnd ("do not disturb" in the Aastra Web UI) blf list xml flash sprecode par k pickup lcr directory callers list conf xfer Example prgkey1 type: speeddial[...]

  • Page 461

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-119 Configuration Paramete rs Appendix A Parameter – prgkeyN value Va l u e (in Web UI) Aastra Web UI Opera tion->Programmable Keys Configuration Files aastra.cfg, <mac>.cfg Description This is the value you assign to the programmable key . The “ prgkeyN va lue ” parameter can be[...]

  • Page 462

    Hard Key Parameters A-120 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – prgkeyN line Line (in Web UI) Aastra Web UI Operation->Programmable Keys Configuration F iles aastra.cfg, <mac> .cfg Description This is the line associated wit h the programmable key you are configuring. The “ prgkeyN li ne ?[...]

  • Page 463

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-121 Configuration Paramete rs Appendix A T op Softkey Settings for 57i and 57i CT Parameter – topsoftkeyN type T op Softkeys->T ype (in Web UI) Aastra Web UI Operation->Softkeys and XML Configuration Fil es aastra.cfg, <mac>.cfg Description The type of softkey to configure. V alid[...]

  • Page 464

    Hard Key Parameters A-122 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A • callers list - Indicates the softkey is set for accessing the Callers List. • directory - Indicates the softkey is set for accessing the Directory List. • intercom - Indicates the softkey is set to be used as the Intercom key . • services - [...]

  • Page 465

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-123 Configuration Paramete rs Appendix A Parameter – topsoftkeyN label T op Softkeys->Label (in Web UI) Aastra Web UI Operation->Softke ys and XML Configuration F iles aastra. cfg, <mac>. cfg Description The text label that displays on the IP phone for the softke y . The “ topso[...]

  • Page 466

    Hard Key Parameters A-124 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – topsoftkeyN value T op Softkeys->Value (In WEb UI) Aastra Web UI Operation->Softkeys and XML Configuratio n Files aast ra.cfg, <mac>. cfg Description This is the value you assign to the softkey . The “ topsoftkeyN value ”[...]

  • Page 467

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-125 Configuration Paramete rs Appendix A Parameter – topsoftkeyN line T op Softkeys->Line (in Web UI) Aastra Web UI Operation->Softke ys and XML Configuration Files aastra.cfg, <mac>.cf g Description This is the line associated with th e softkey you are config uring. The number of[...]

  • Page 468

    Hard Key Parameters A-126 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Handset Feature Key Settings for the 57i CT Parameter – featurekeyN type Ty p e (in Web UI) Aastra Web UI Operation->Handset Keys Configuration Fil es aastra.cfg, <mac>.cfg Description The type of feature key to configure. V alid types are:[...]

  • Page 469

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-127 Configuration Paramete rs Appendix A Range none line transfer conference public intercom directory callers list par k pickup flash Example featurekey1 type: line featurekey2 type: public featurekey3 type: park featurekey4 type: pickup Parameter – featurekeyN label Label (in Web UI) Aastra[...]

  • Page 470

    Hard Key Parameters A-128 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Exp ansion Module Key Settings for 536M (53i/55i) and 560M (57i/57i CT) Parameter – expmodX keyN type Ty p e (in Web UI) Aastra Web UI Operation->E xpansion Module N Configuration Fil es aastra.cfg, <mac>.cfg Description The type of softkey[...]

  • Page 471

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-129 Configuration Paramete rs Appendix A Parameter – expmodX keyN value Va l u e (In WEb UI) Aastra Web UI Operation->Expansion Module N Configuratio n Files aast ra.cfg, <mac>. cfg Description This is the value you assign to the softkey . The “ expmodX keyN value ” parameter can[...]

  • Page 472

    Hard Key Parameters A-130 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – expmodX keyN line Line (in Web UI) Aastra Web UI Operation->Expansion Module N Configuration Files aastra.cfg, <mac>.cf g Description This is the line associated with th e softkey you are config uring. The number of applicable l[...]

  • Page 473

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-131 Configuration Paramete rs Appendix A Locking Softkeys an d Programmable Keys Parameter – softkeyN locked Configuration F iles aastra.cfg, <mac> .cfg Description Locks the speci fied sotkey on the 5 5i, 57i, or 57i CT IP p hone. Locking the key prevents a user from changing or config[...]

  • Page 474

    Hard Key Parameters A-132 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Parameter – prgkeyN locked Configuration F iles aastra.cfg, <mac> .cfg Description Locks the specified top sotke y on the 53i or 55i IP phone. Locking the key prevents a user from changing or configuring the programmable key . When a key is lo[...]

  • Page 475

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-133 Configuration Paramete rs Appendix A Parameter – expmodX key N locked Configuration F iles aastra.cfg, <mac> .cfg Description Locks the specified to p sotkey on the 5-Series Expansion Module attached to the IP phone. Locking the key prevents a user from changing or configuring the s[...]

  • Page 476

    Advanced Operational Paramete rs A-134 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Advanced Operational Parameters The following parameters in this section allow the system admininstrator to set advanced operational features on the IP phones. MAC Address/Line Number This section provides the parameters you ca n set to e[...]

  • Page 477

    Advanced Operational Paramete rs 41-001160-00, Rev 01 Release 2.0 A-135 Configuration Paramete rs Appendix A Blind T r ansfer Setting. Parameter – sip send line Send Line Number in REGISTER Message (in Web UI) Aastra Web UI: Advanced Settings->Global SIP-> Advanced SIP Settings Configura tion Files aa stra.cfg, <ma c>.cfg Description [...]

  • Page 478

    Advanced Operational Paramete rs A-136 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A Up date Caller ID Setting. Boot Sequence R ecovery Mode. Parameter – sip update callerid Configuration Fi les aast ra.cfg, <mac>. cfg Description Enables or disabl es the updating of the Caller ID informa tion during a call. Forma[...]

  • Page 479

    Advanced Operational Paramete rs 41-001160-00, Rev 01 Release 2.0 A-137 Configuration Paramete rs Appendix A Single Call Restriction Parameter – two call support T wo Call Support (in Web UI) Aastra Web UI Advanced Settings->Global SIP->RTP Settings Configuration Fi les aastra.cfg, <mac>.cfg Description Enables or disabl es the single[...]

  • Page 480

    Troubleshooting Pa rameters A-138 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A T roubleshooting Parameters The following parameters in this section allow the system admininstrator to set logging and support settings for troubleshooting purposes. Log Settings Parameter – log ip Aastra Web UI Advanced Settings->Troubl[...]

  • Page 481

    Troubleshooting Pa rameters 41-001160-00, Rev 01 Release 2.0 A-139 Configuration Paramete rs Appendix A Parameter – log level Module Aastra Web UI Advanced Settings->Troubleshooting->Module Configuration Files aastra.cfg , <mac>.cfg Description Specifies the seve rity level of the logs to be reported to a log file. When this parameter[...]

  • Page 482

    Troubleshooting Pa rameters A-140 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix A[...]

  • Page 483

    41-001160-00, Rev 01 Release 2.0 B-1 Appendix B Appendix B Configuration Server Setup About this appendix Introduction This appendix describes how to setup th e TFTP protocol configurat ion server in your network. T opics This appendix covers the f ollowing topics: To p i c Page Configuration Server Protocol Setup page B-2 TFTP Server Set-up page B[...]

  • Page 484

    Configuration Server Pr otocol Setup B-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix B Configuration Server Protocol Setup TFTP Server Set-up There are a number of TFTP servers av ailable. PumpKIN is one of such TFTP servers. Use the keywords “p umpkin TFTP server” on Google and you should get the web site wher e you [...]

  • Page 485

    Configuration Server Pr otocol Setup 41-001160-00, Rev 01 Release 2.0 B-3 Configuration Server Setup Appendix B If you want to prevent users from wr iting files to the directory select the “Deny all requests” in the “W rite Request Behavior” category . Click the OK button after yo u have entered al l the required information. All the firmwa[...]

  • Page 486

    [...]

  • Page 487

    41-001160-00, Rev 01 Release 2.0 C-1 Appendix C Appendix C Configuring the IP Phone at the Asterisk IP PBX About this appendix Introduction This appendix describes how to setup a u ser ’ s phone with an extension to make and receive calls using the Asterisk as the PBX. T opics This appendix covers the f ollowing topics: To p i c Page IP Phone at [...]

  • Page 488

    IP Phone at the Asterisk IP PBX C-2 41 -001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix C IP Phone at the Asterisk IP PBX The following configur ation illustrates how to create a user with an extension to make and receive calls using the Asterisk as the PBX. This configuration is defined in the sip.conf file present along with t[...]

  • Page 489

    IP Phone at the Asterisk IP PBX 41-001160-00, Rev 01 Release 2.0 C-3 Configuring the IP Phone at the Asterisk IP PBX Appendix C ;able to use it. In this examp le' sip' is used. Y ou can use ;whatever you like, but make sur e they are the same, you will ;need to make an entry in your extensions.conf file (which we ;will get to later) conte[...]

  • Page 490

    [...]

  • Page 491

    41-001160-00, Rev 01 Release 2.0 D-1 Appendix D Appendix D Sample Configuration Files About this appendix Introduction This appendix provides sample config ura tion files for the 57i, 57i CT , and 53i. T opics This appendix covers the f ollowing topics: To p i c Page Sample Configuration Files page D-2 57i Sample Con figuration File page D-2 57i CT[...]

  • Page 492

    Sample Configuration Files D-2 41 -001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix D Sample Configuration Files This section consists of the sample conf iguration files necessary to configure t he IP phones. The general format is simila r to configuration files used by several Unix-based programs. Any text followi ng a number si[...]

  • Page 493

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-3 Sample Configuration Files Appendix D # The Aastra 57i, 57iCT, and 53i pho nes will download 2 # configuration files from the TFTP server while restarting, the # "aastra.cfg" file and the "<mac>. cfg" file. These two configuration # files can be used to config[...]

  • Page 494

    Sample Configuration Files D-4 41 -001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix D # Network Settings ## = = = = = = = = # Notes: If DHCP is enabled, you do not need to set these network # settings. Although depending on y ou DHCP server configuration you # may still have to set the dns addr ess. #ip: # This value is unique to[...]

  • Page 495

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-5 Sample Configuration Files Appendix D # NAT device between the server and the phone, then you must set the # following two parameters for the phone to function correctly. #sip nortel nat support: 1 # 1 = enabled #sip nortel nat timer: 60 # se conds between keep alive messages # Option [...]

  • Page 496

    Sample Configuration Files D-6 41 -001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix D ## = = = = = = = = = = = = = = = # Notes: This section defines which server the phone retrieves new # firmware images and configuration files from. Three protocols are # supported TFTP, FTP and HTTP download protocol: TFTP # valid va lues are TF[...]

  • Page 497

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-7 Sample Configuration Files Appendix D # # (1) The entered number is an exa ct match in the dial plan # (2) The "#" symbol has been pres sed # (3) A timeout occurs # # The dial plan is a regular expres sion that supports the following # syntax: # # 0,1,2,3,4,5,6,7,8,9,*,# : ma[...]

  • Page 498

    Sample Configuration Files D-8 41 -001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix D #sip dial plan terminator: 1 # ena ble sending of the "#" symbol to # to the proxy in the dial string #----------------------------------- ------------------------------- # General SIP Settings # = = = = = = = = = = = #sip session time[...]

  • Page 499

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-9 Sample Configuration Files Appendix D sip screen name: Joe Smith # the name display on the phone's screen sip user name: 4256 # the phone number sip display name: Joseph Smith # the caller name sent out when making # a c all. sip vmail: *78 # the number to reach voicemail on sip a[...]

  • Page 500

    Sample Configuration Files D-10 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix D sip line3 vmail: *78 # configure line 5 (a soft key line) as an ordinary line # of a test server sip line5 screen name: Test 1 sip line5 user name: 5551001 sip line5 display name: Test 1 sip line5 auth name: 5551001 sip line5 password: 5551001 s[...]

  • Page 501

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-11 Sample Configuration Files Appendix D # with it as seen here in the defau lt softkey settings. # SOFTKEY TYPES: "line", "speeddial ", "blf", "list", "dnd" # SOFTKEY LABEL: Alpha numeric name for the softkey. The maximum # number of cha[...]

  • Page 502

    Sample Configuration Files D-12 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix D softkey8 line: 1 # list softkey11 type: list softkey12 type: list 57i CT Sample Configuration File # Sample Configuration File # ========================= # Date: October 26th, 2005 # Phone Model: 57iCT # Notes: # # The general format used here [...]

  • Page 503

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-13 Sample Configuration Files Appendix D # "aastra.cfg" file and the "<mac>. cfg" file. These two configuration # files can be used to configure all of the settings of the phone with # the exception of assigning a stati c IP address to a phone and line # setting[...]

  • Page 504

    Sample Configuration Files D-14 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix D # Network Settings # ================ # Notes: If DHCP is enabled, you do not need to set these network # settings. Although depending on y ou DHCP server configuration you # may still have to set the dns addr ess.[...]

  • Page 505

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-15 Sample Configuration Files Appendix D #ip: # This value is unique to e ach phone on a server # and should be set in the "<mac>.cfg" file if # setting this manually. #subnet mask: #default gateway: #dns1: #dns2: # Time Server Settings # ==================== #time server[...]

  • Page 506

    Sample Configuration Files D-16 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix D #sip nortel nat timer: 60 # se conds between keep alive messages # Option 2: # # If you are using a session border controller, you should set the # outbound proxy to the session bor der controller address #sip outbound proxy: sbc.aastra.com #sip[...]

  • Page 507

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-17 Sample Configuration Files Appendix D # Notes: This section defines which server the phone retrieves new # firmware images and configuration files from. Three protocols are # supported TFTP, FTP and HTTP download protocol: TFTP # valid va lues are TFTP, FTP and HTTP ## TFTP server set[...]

  • Page 508

    Sample Configuration Files D-18 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix D # As you dial a number on the phone , the phone will initiate a call # when one of the following conditi ons are meet: # # (1) The entered number is an exa ct match in the dial plan # (2) The "#" symbol has been pres sed # (3) A timeou[...]

  • Page 509

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-19 Sample Configuration Files Appendix D # with a 0 or 1, any 5 digit number # beginn ing with a number between 2 and 8 # (inclu sive) or a 12 digit number # beginn ing with 91 #sip dial plan terminator: 1 # ena ble sending of the "#" symbol to # to the proxy in the dial string[...]

  • Page 510

    Sample Configuration Files D-20 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix D # L1 to L4 on the 57i and 57iCT # L1 to L3 on the 53i # # These can be over-ridden on a pe r-line basis using the per-line # settings. # # See the Admin Guide for a detail ed explaination of how this works sip screen name: Joe Smith # the name d[...]

  • Page 511

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-21 Sample Configuration Files Appendix D # configure line 3 as the support Br oadsoft SCA line # - the proxy and registrar settin gs are taken from the global # settings above sip line3 screen name: Support sip line3 user name: 4000 sip line3 display name: Aastra Suppo rt sip line3 auth [...]

  • Page 512

    Sample Configuration Files D-22 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix D # Softkeys can be set either server wide or unique to each phone. # Setting softkeys as line/call appe arances should be done in the # "<mac>.cfg" file, since these are unique to each phone. # Notes: # # There are a maximum of 18[...]

  • Page 513

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-23 Sample Configuration Files Appendix D softkey2 type: speeddial softkey2 label: "Call Return" softkey2 value: *69 # DND Key softkey4 type: dnd softkey4 label: DND # Line appearance softkey6 type: line softkey6 label: Test 1 softkey6 line: 5 # blf softkey8 type: blf softkey8 l[...]

  • Page 514

    Sample Configuration Files D-24 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix D # aastra.cfg or the <mac>.cfg files . # # The feature keys are displayed wh en the user presses the F button # on the cordless phone's hand set. If any changes to the features # keys are made using these paramet ers the feature keys t[...]

  • Page 515

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-25 Sample Configuration Files Appendix D Feature key 0 Gr label: "Gr-Line 1" # German label for the key. Display ed when the phone's language # is set to use German Feature key 0 It label: "It-Line 1" # Italian label for the key. Displa yed when the phone's [...]

  • Page 516

    Sample Configuration Files D-26 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix D # 58 - Menu (Options) # 59 - Feature Key # 60 - Redial # 61 - Directory # 62 - Callers' list # 63 - Services # 86 - Icom #Feature key 0 base event: 1 # Indicates a corresponding action to perform on the base set when # the "Feature key[...]

  • Page 517

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-27 Sample Configuration Files Appendix D Feature key 0 hs event: 7 Feature key 0 base event: 1 Feature key 1 En label: "Conf." Feature key 1 Fr label: "Fr-Conf." Feature key 1 Sp label: "Sp-Conf." Feature key 1 control: 1 Feature key 1 hs event: 8 Feature ke[...]

  • Page 518

    Sample Configuration Files D-28 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix D Feature key 5 hs event: 62 Feature key 5 control: 1 Feature key 5 base event: 13 Feature key 6 En label: "Top" Feature key 6 Fr label: "Fr-Top" Feature key 6 Sp label: "Sp-Top" Feature key 6 hs event: 17 Feature key[...]

  • Page 519

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-29 Sample Configuration Files Appendix D 53i Sample Configuration File # Sample Conf iguration Fil e #= = = = = = = = = = = = = = = = = = = = = # Date: October 26th, 2005 # Phone Model: 53i # Notes: # # The general format use d here is similar to confi guration file s # used by several U[...]

  • Page 520

    Sample Configuration Files D-30 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix D # The "aastra.cfg" file configures the set tings server wid e, while # the "<mac>. cfg" file con figures onl y the phone w ith the MAC # address for which the fi le is named (for example , # "00085d0304 f4.cfg"[...]

  • Page 521

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-31 Sample Configuration Files Appendix D #ip: # Th is value is u nique to ea ch phone on a server # an d should be s et in the " <mac>.cfg" fi le if # se tting this ma nually. #subnet mask: #default gate way: #dns1: #dns2: # Time Server Settings # ============== ======= #[...]

  • Page 522

    Sample Configuration Files D-32 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix D #sip nortel nat timer : 60 # seconds between keep alive messages[...]

  • Page 523

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-33 Sample Configuration Files Appendix D # Option 2: # # If you are using a sess ion border controller, y ou should set the # outbound p roxy to the s ession bord er controller address #sip outbound prox y: sbc.aastra.co m #sip outbound proxy port: 0 # a valu e of 0 enable s SRV # lookup[...]

  • Page 524

    Sample Configuration Files D-34 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix D[...]

  • Page 525

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-35 Sample Configuration Files Appendix D ## TFTP serve r settings tftp server: 192.168.0.13 0 #alternate tf tp server: #use alternat e tftp server : 1 # If your DHCP server a ssigns # a TFTP ser ver address w hich # you do not use, you can use # the altern ate tftp serv er. ## FTP server[...]

  • Page 526

    Sample Configuration Files D-36 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix D #[...]

  • Page 527

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-37 Sample Configuration Files Appendix D # 0,1,2,3, 4,5,6,7,8,9,* ,# : match es the keypad symbols # x : match es any digit (0...9) # + : match es 0 or more repetitions o f the # : prev ious expressi on # [] : match es any number inside the b rackets # : can be used with a "-" [...]

  • Page 528

    Sample Configuration Files D-38 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix D # General SIP Setting s # ============== ======== #sip session timer: 30 # enable support of RF C4028, the de fault # value o f 0 disables this function ality #sip transpor t protocol: 0 # use UDP (1), TCP (2) or both (0) for # sip mes saging #s[...]

  • Page 529

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-39 Sample Configuration Files Appendix D sip auth name : jsmith # account used to authentic ate user sip password: 12345 # pass word for auth entication ac count sip mode: 0 # line type: # 0 - generic, # 1 - BroadSoft S CA line # 2 - Nortel line sip proxy ip: proxy.aastra .com # IP a ddr[...]

  • Page 530

    Sample Configuration Files D-40 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix D sip line5 scr een name: Tes t 1 sip line5 use r name: 55510 01 sip line5 display nam e: Test 1 sip line5 aut h name: 55510 01 sip line5 pas sword: 555100 1 sip line5 mode: 0 sip line5 proxy ip: 10.5 0.10.102 sip line5 proxy port: 5060 sip line5 [...]

  • Page 531

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-41 Sample Configuration Files Appendix D # PRGKEY VAL UE: If prgke y type is a speeddial, a ny DTMFs (fro m # 0 - 9, * , "#") or a comma (,) fo r 500ms pause and # 'E' for On-hook can be set for t he value. # If prgke y type is b lf it is the extension you want # to m[...]

  • Page 532

    [...]

  • Page 533

    41-001160-00, Rev 01 Release 2.0 E-1 Appendix E Appendix E Sample BLF Softkey Settings About this appendix Introduction This appendix provides sample BLF softkey settings for both the Asterisk server and the BroadSoft BroadW orks server . T opics This appendix covers the f ollowing topics: To p i c Page Sample BLF Softkey Settings page E-2 Asterisk[...]

  • Page 534

    Sample BLF Softkey Settings E-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix E Sample BLF Softkey Settings Asterisk BLF The following are sample softkey and prog rammable key config urations to enable Asterisk BLF support on Aastra IP phones. 57i and 57i CT Configuration Parameters for Aste risk BLF softkey1 type: blf soft[...]

  • Page 535

    Sample BLF Softkey Settings 41-001160-00, Rev 01 Release 2.0 E-3 Sample BLF Softkey Settings Appendix E BroadSoft BroadWorks BLF The following are sample softkey and prog rammable key config urations to enable Broadsoft BroadW orks Busy Lamp Field support o n Aastra IP phones. 57i and 57i CT Configuration Parameters for Broadsoft BroadW orks BLF so[...]

  • Page 536

    [...]

  • Page 537

    41-001160-00, Rev 01 Release 2.0 F-1 Appendix F Appendix F Sample Multiple Proxy Server Configuration About this appendix Introduction This appendix provides a sample multiple proxy server configuration. T opics This appendix covers the f ollowing topics: To p i c Page Multiple Proxy Server Configuration page F-2[...]

  • Page 538

    Multiple Proxy Serv er Configuration F-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix F Multiple Proxy Serv er Configuration Multiple proxy servers can be configured in the aastra.cfg file or the <mac>.cf g file. In the example below , the default proxy setting is used if no specific setting is specified in the line [...]

  • Page 539

    Multiple Proxy Serv er Configuration 41-001160-00, Rev 01 Release 2.0 F-3 Sample Multiple Proxy Serve r Configuration Appendix F Continued..... #line 2 sip line2 auth name: sip line2 password: sip line2 mode: 0 sip line2 user name: sip line2 display name: sip line2 screen name: #line 3 sip line3 auth name: sip line3 password: sip line3 mode: 0 sip [...]

  • Page 540

    [...]

  • Page 541

    41-001160-00, Rev 01 Release 2.0 G-1 Appendix G Appendix G Creating an XML Application About this appendix Introduction This appendix provides info rmation required to create an XML application for use on the IP phones. T opics This appendix covers the f ollowing topics: To p i c Page How to Create an XML Application page G-3 XML format page G-3 Cr[...]

  • Page 542

    About this appendix G-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G XML Image Objects (55i, 57i/57i CT only) page G-31 Attributes/Options to Use with XML Objects page G-25 HTTP Post page G-45 XML Schema File page G-48 To p i c Page[...]

  • Page 543

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-3 Creating an XML Application Appendix G How to Create an XML Application Overview This Appendix describes ho w to create an XML application for your IP phones. Sections in this appendix include: • XML format • Creating XML Objects • Creating Custom Softkeys • HTTP Post •[...]

  • Page 544

    How to Create an XML Application G-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G Creating XML Object s This section describes how to create XML objects. The IP phone XML API suppo rt s the following proprietary objects that allow for the customization of th e IP phone’ s display . • T ext Menu Object (Menu Screens) [...]

  • Page 545

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-5 Creating an XML Application Appendix G Creating Custom Softkeys Developers can link arbitrary URIs to softkeys in the XML screens and can invoke softkey behavior to each XML scr een type (T ext Me nu, T ext Scre en, User Input, Directory). A developer can define up to six softkey[...]

  • Page 546

    How to Create an XML Application G-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G T ext Menu Object (Menu Screens) The T ext Menu object allows application developers to create a numerical list of menu items on the I P phones. The go-to line support, arrow indicator , and scroll key support are built into these objects, [...]

  • Page 547

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-7 Creating an XML Application Appendix G XML example : <AastraIPPhoneTextMenu> <Title>Phone Services</Title> <MenuItem base = "http://10.50.10.53 /"> <Prompt>Traffic Reports</Prompt> <URI> rss_to_xml.pl</URI> </MenuItem&g[...]

  • Page 548

    How to Create an XML Application G-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G T ext Screen Object (T ext Screens) The screen object can be used to display text. The screen word wraps appropriately and can scroll to disp lay a me ssage longer then four lines. Implement ation The following is how yo u would implement t[...]

  • Page 549

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-9 Creating an XML Application Appendix G XML Screen Example : T ext Screen Format Object (for T ext Screens) The AastraIPPhoneFormattedT extScr een object allows you to specify a format for the text that displays in the LCD wind ow on the phon e. Using this object, you can specify [...]

  • Page 550

    How to Create an XML Application G-10 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G • The third block display s below the second block . By default, the third block displays static text, and takes up wh atever lines remain blank on the LCD screen. Using the AastraIPPhoneFormattedT extScree n object, the display truncate[...]

  • Page 551

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-11 Creating an XML Application Appendix G XML Example : The following is an example of usin g the AastraIPPhoneFormattedT extScreen object with a static line at the top and bottom blocks and 2 sc rolling lines in the middle block. <AastraIPPhoneFormattedTextScreen> <Line S[...]

  • Page 552

    How to Create an XML Application G-12 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G IP Phone 53i Note: Y ou can view all 5 lines at once on the 55i, 57 i and 57i CT IP phones. Y ou can view only 2 lines at a time (up to 5 lines) on the 53i IP phone. A line of static text This block can scroll[...]

  • Page 553

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-13 Creating an XML Application Appendix G UserInput Object (User Input Screens) The UserInput object allows application developers create screens for which the user can input text where applicable. (Lin e 1 is a title, Line 4 is an input prompt, and Line 5 is an input field). The I[...]

  • Page 554

    How to Create an XML Application G-14 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G XML Description : <AastraIPPhoneInputScreen type = "IP /string/number" password = "yes/no" destroyOnExit = "yes/no"> <!-password attribute is optional an d set to "no" by defaultà <!-des[...]

  • Page 555

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-15 Creating an XML Application Appendix G XML Example : <AastraIPPhoneInputScreen type = "IP "> <Title>Proxy Server</Title> <Prompt>Server IP:</Prompt> <URL>http://10.50.10.53/script.pl</U RL> <Parameter>proxy</Parameter&[...]

  • Page 556

    How to Create an XML Application G-16 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G Implement ation (Number) The following is how yo u would implement the UserInpu t object using Numbers. Softkeys : • 1=Backspace, • 5=Cancel, •6 = D o n e XML Example : <AastraIPPhoneInputScreen type = "nu mber"> <[...]

  • Page 557

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-17 Creating an XML Application Appendix G Implement ation (S tring) The following is how you wo uld implement the UserInput object using S trings in XML. Softkeys : • 1=Backspace, •2 = D o t , • 3=T ri-Mode key , • 4=Nextspace, • 5=Cancel, •6 = D o n e XML Example : <[...]

  • Page 558

    How to Create an XML Application G-18 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G UserInput Object for T ime and Date Format s (User Input Screens) The AastraIP PhoneInputScr een object allows you to specify US ( (HH:MM:SS am/pm and MM/DD/YYYY) or International (HH:MM:SS and DD/MM/YYYY) time/date formats for an XML user[...]

  • Page 559

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-19 Creating an XML Application Appendix G IP Phones 55i, 57i/57i CT IP Phone 53i International T ime <AastraIPPhoneInputScreen type="time Int"> <Title>Int Time</Title> <Prompt>Enter Current Time:</Pro mpt> <Parameter>Time</Parameter&[...]

  • Page 560

    How to Create an XML Application G-20 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G United S tates Da te <AastraIPPhoneInputScreen type="date US"> <Title>US Date</Title> <Prompt>Enter Birthday:</Prompt> <Parameter>Date</Parameter> <Default>12/22/1980</Default>[...]

  • Page 561

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-21 Creating an XML Application Appendix G Directory Object (Dir ectory List Screen) (57i only) The Directory o bject allows you to browse an on line directory in real time. It displays an automatically nu mbered list of contacts. By selecting a contact with the cursor , the contact[...]

  • Page 562

    How to Create an XML Application G-22 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G XML Example : <AastraIPPhoneDirectory next="more.x ml" previous="back.xml"> <Title>My Directory</Title> <MenuItem> <Prompt>57i - John Doe 1</Prompt> <URI> 10.50.10.49</URI>[...]

  • Page 563

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-23 Creating an XML Application Appendix G S t atus Message Obj ect (Idle Screen) The IP phones support an XML AastraIPPhoneS tatus object for displaying status messages on a single designated line on the phone’ s idle sc reen. The messages display when the server push es XML info[...]

  • Page 564

    How to Create an XML Application G-24 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G XML Examples Example 1 : The following is an example of using the AastraIPPhoneStatus object: <AastraIPPhoneStatus> <Session>abc12345</Session> <Message index="3">Server side call forwarding disabled</M[...]

  • Page 565

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-25 Creating an XML Application Appendix G Execute Commands Object (for executing XML commands) An AastraIPPhoneExecute object on the IP phon es allows the phone to execute commands using XML. The phones sup port the following execute object commands: • Reset - This command waits [...]

  • Page 566

    How to Create an XML Application G-26 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G The following example shows an Aast raIPPhoneExecute object using the Reset command: <AastraIPPhoneExecute> <ExecuteItem URI="Command: Reset"/> </AastraIPPhoneExecute> The following example sh ows the Aastra IPP[...]

  • Page 567

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-27 Creating an XML Application Appendix G Dynamic Configuration Object (to pu sh a configuration to the phone) The IP phones provide an XML feature that allo ws you to make co nfiguration changes to the phone that take affect im mediately , without having to reboot th e phone. This[...]

  • Page 568

    How to Create an XML Application G-28 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G XML Example: The following i s an exampl e of an XML co nfiguration script that creates a softkey you can press on the IP phone to push the configuration from the server to the phone: <AastraIPPhoneConfiguration> <ConfigureItem>[...]

  • Page 569

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-29 Creating an XML Application Appendix G Dynamic Configuration Parameters The following table iden tifies which configuratio n parameters change dynamically when using XML configuration scripts to push th e configuration to the phone. Dynamic Configuration Parameters softkeyN type[...]

  • Page 570

    How to Create an XML Application G-30 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G *Changes to subscriptions (BLF or BLA) require a reboot. **This parameter is dynamic so a user can’t access it or a dd to it. However , you need to reboot the phone to clear the list. *** Y ou need to reboot the phone to download new dir[...]

  • Page 571

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-31 Creating an XML Application Appendix G XML Image Objects (55i, 57i/57i CT only) The 55i and 57i/5 7i CT IP phones prov ide an XML feature that allows you to load images in XML applications that displa y to the LCD screen. The following table describes the three types of image ob[...]

  • Page 572

    How to Create an XML Application G-32 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G Y ou can include images with an XML object in two ways: • Using pixel data stored with specified tags • Using an internal bitmap loaded via a specified URI The following paragraphs de scribe each of the image objects and how you can us[...]

  • Page 573

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-33 Creating an XML Application Appendix G XML Example : The XML script fo r the AastraIPPhoneImageScr een object is as follows: <AastraIPPhoneImageScreen> <Image verticalAlign = "top,middle,bottom, 'pixel'", horizontalAlign = "left,mid dle,right,&a[...]

  • Page 574

    How to Create an XML Application G-34 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G AastraIPPhoneImageMenu The AastraIPPhoneImageMenu object allows you to use a bitmap image to display as a menu. Each menu item is linked to a k eypad key (0-9, *, #). Y ou can use this type of image object when you want to display menu cho[...]

  • Page 575

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-35 Creating an XML Application Appendix G Each URI is appended to the “base” URI if one exists. The default softkey is a “Done” key at the bottom right position. It is a parse error if two URIs specify the same index. XML Screen Example : Note: This object supports the dest[...]

  • Page 576

    How to Create an XML Application G-36 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G AastraIPPhoneT extMenu (Icon Menu) The AastraIPPhoneT extMenu (Icon Menu) object is identical to the “T ext Menu Object (Menu Screens)” described on page 6 , exce pt a small icon image appears after the menu number and before the te xt[...]

  • Page 577

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-37 Creating an XML Application Appendix G XML Screen Example : Using the <IconList> Y ou can incorporate the use of an <IconList> attribute in the XML script to define the images you will use with th e AastraIPPhoneT extMenu object. After you define the icons in the <[...]

  • Page 578

    How to Create an XML Application G-38 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G Y ou can use one or both ways to load images within the same XML script. The softkey icons display at th e edge of th e screen. Any XML object that supports softkeys can support the optional <IconList> tag. XML Example : The followin[...]

  • Page 579

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-39 Creating an XML Application Appendix G XML Screen Example: IP Phone Internal Icon Images The IP phones have internal icon im ages you can use when specifying the “Icon:<uri name>” attribute in the <I conList>. The followi ng table lists the internal icons you can[...]

  • Page 580

    How to Create an XML Application G-40 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G ArrowUp ArrowDown ArrowsUpandDown FilledCircle EmptyCircle Envelope Prohibit Square Ellipse T ailArrowUp T ailArrowDown URI Name Displays th is:[...]

  • Page 581

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-41 Creating an XML Application Appendix G Attributes/Options to Use with XML Object s Beep Attribute (configurable via XML object s, config files, or Aastra Web UI) Y ou can enable or disable a “Beep” option to in dicate a status on the phon e using the Status Message object (A[...]

  • Page 582

    How to Create an XML Application G-42 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G Timeout Attribute (configurable via XML object s only) The XML “ Tim eo u t” attribute allows you to specify a timeout value for the LCD screen display . Y ou must use the “ Ti me o ut ” aattribute in the ROOT . When the phone rece[...]

  • Page 583

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-43 Creating an XML Application Appendix G LockIn Attribute (configurable via XML object s only) The XML “ LockIn” attribute allows you to sp ecify whether or not the information on the LCD screen stays disp layed when other events occur (such as pressing buttons on the keypad).[...]

  • Page 584

    How to Create an XML Application G-44 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G CancelAction Attribute (configurable via XML object s only) The XML “ cancel Action” attribute allows you to specify a URI that a GET is executed on when the user presses the default CANCEL key . Y ou can add this optional feature at t[...]

  • Page 585

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-45 Creating an XML Application Appendix G HTTP Post In addition to initiating a request to an XML application from the Services menu, an HTTP server can push an XML object to the phone via HTTP Post. The phone parses this object immediately upon recei pt and displays the informatio[...]

  • Page 586

    How to Create an XML Application G-46 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G Example 2 : Below is a sample php source code whic h sends an XML object to an Aastra phone. <?php # function push2phone($server,$phone,$ data) { # url-encode the xml object $xml = "xml=".urlencode($data); $post = "POST /[...]

  • Page 587

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-47 Creating an XML Application Appendix G HTTP Refresh Header Y ou can use an HTTP refresh header w ith the XML screen objects on the IP phones. This feature provides the follow ing: • All current XML screen objects have the ability to be refr eshed by adding a Refresh and URL se[...]

  • Page 588

    How to Create an XML Application G-48 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G HTTP Language Header Y ou can use an HTTP language header w ith the XML screen objects on the IP phones. By including the language in formation in the HTTP header , the HTTP GET includes the phone model, the firmware and the MAC address of[...]

  • Page 589

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-49 Creating an XML Application Appendix G </xs:element> </xs:sequence> <xs:AastraIPPhoneTextScreen LockIn="yes" default="no "> <xs:simpleType> <xs:restriction base="xs:string> <xs:pattern value="yes|no"/> </x[...]

  • Page 590

    How to Create an XML Application G-50 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Appendix G <xs:sequence> <xs:element name="Title" /> <xs:element name="Prompt" /> <xs:element name="URL" /> <xs:element name="Parameter" /> <xs:element name="Default" [...]

  • Page 591

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-51 Creating an XML Application Appendix G </xs:sequence> </xs:complexType> </xs:element> </xs:sequence> <xs:attribute name="destroyOnExit" default="no"> <xs:simpleType> <xs:restriction base="xs:string" > <xs[...]

  • Page 592

    [...]

  • Page 593

    41-001160-00, Rev 01 Release 2.0 -1 Limited W arranty Limited W arranty Aastra T elecom warrants this product agai nst defects and malfunctions during a one (1) year period from the date of orig inal purchase. If there is a defect or malfunction, Aastra T elecom shall, at its option, and as the exclusive remedy , either repair or replace the teleph[...]

  • Page 594

    -2 41-001160-00, Rev 01 Release 2.0 IP Phone Administrator Guide Limited W arranty W arranty Rep air Services Should the set fail du ring the warranty period: In North America, please call 1-800-574 -161 1 for further information. Outside North America , contact your sales representa tive for return instructions. Y ou will be responsible for shippi[...]

  • Page 595

    41-001160-00, Rev 01 Release 2.0 Index-1 Index A Aastra W eb UI advanced settin gs description 13 . basic settings description 13 . enabling and disabling 14 . operation description 12 . status description 12 . Administration Guide, for IP phone xi v . administrator options 1 . auto-answer 142 . about 142 . auto-resync mode 24 . time 24 . B beeping[...]

  • Page 596

    Index-2 41-001160-00, Rev 01 Release 2.0 Index XML push server list 24 . configuration server settings 23 . D DHCP 4 . configuring 5 . not using 4 . using 4 . dial plan configuring 140 . dial plan te rminator overview 139 . dial plan, emergency 12 . dial plans overview 137 . dial tones, stuttered about 160 . configuring 160 . DiffServ QoS 32 . Dire[...]

  • Page 597

    41-001160-00, Rev 01 Release 2.0 Index-3 Index I Installation Guide, for IP phone xi v . intercom feature configuring 143 . incoming calls 143 . outgoing calls 142 . IP phone UI 2 . L language overview 164 . specifying on IP phone 167 . language pack settings 87 . language settings 86 . last call return 23 . last call return (lcr) configuring 86 . [...]

  • Page 598

    Index-4 41-001160-00, Rev 01 Release 2.0 Index BLF subscription period 105 . blind transfer setting 135 . boot sequence recover mode 136 . call forward settings 69 . Callers List settings 69 . configuration server 11 . dial plan 37 . directed call pickup 104 . directory settings 68 . DSCP 27 . DTMF digits 97 . DTMF per-line settings 65 . emergency [...]

  • Page 599

    41-001160-00, Rev 01 Release 2.0 Index-5 Index ring tones 148 . configuring 151 . RT P configuring 56 . , 60 . silenace suppression 59 . R TP port 56 . R TP settings 19 . Basic Codecs 19 . customizing Codec preference list 19 . DTMF method 19 . forcing RFC2833 out-of-band DTMF 19 . silence suppression 19 . S SBG and ALG proxy 19 . scrolling, status[...]

  • Page 600

    Index-6 41-001160-00, Rev 01 Release 2.0 Index V VLAN configuring 31 . DSCP Range 33 . priority mapping 33 . voicemail configuring 113 . overview 11 3 . using 11 5 . W warranty 1 . warranty exclusions 1 . X Xfer key , enabling/disabling 18 . XML configuring 122 . configuring on IP phone 121 . customized services 11 6 . overview 11 6 . push requests[...]

  • Page 601

    [...]

  • Page 602

    SIP IP Phone Administrator Guide Models 53i, 55i, 57 i, and 57i CT © 2007 Aastra T elecom Inc. If you’ve read this owner ’s manual and consulted the T roubleshooting section and still have problems, please visit our we bsit e at www .aastra.com or call 1-800-574-161 1 for technical assistance. 41-001 160-00 Rev 01 Release 2.0 January 2007[...]