Aastra Telecom 9112i IP PHONE manual

9112i IP PHONE RELEASE 1.4 USER GUIDE 41-000111-00 -08[...]

Aastra Telecom will not accept liability for any damages and/or long distance char ges, which result from unauthorized and/or unlawfu l use. While every effort has been ma de to ensure acc uracy, Aastra Teleco m will not be liable for technical or editorial errors or omissions contained w ithin th is documentatio n. The i nformation co ntaine d in [...]

9112i I P Ph one User Guide iii SOFTW ARE LICENSE A GREEMENT Aastra Telecom Inc., hereinafter known as "Seller", gr ants to Cust omer a personal, worldwid e, non-transferable, no n-sublicenseable and non-exc l u- sive, restricted us e license to use Softwar e in object form solely with the Equipment for wh ich the Software was intended . [...]

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Table of Contents v Table of Contents About This G uide ............. ............ 1 Documentatio n ....................... ...... 1 Intr oduction ................ ................. . 1 Phone Fea ture s .............. ............ 1 Requirements............ .................. 1 Installa tio n a nd Set-u p .......... ..... . 2 Getting Started ......[...]

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9112i I P Ph one User Guide 1 About This Guide About This Guide This guide explains how to use your new 9 112i phone. Not a l l features listed are available by default. Co ntact your s ystem administrator to find ou t which features and services a re available on your system. Your system administrator also has th e ability to cu sto mize som e fea[...]

2 9112i IP Phone Us er Guide Introduction Instal lation and Set-up If your system administrator h as not already set-up your 9112i phone, please refer to the Aastra 9112i Installation Gu ide fo r basic inst allat ion an d physi cal se t-up o f the 9112i. Fo r more advanced administrat i on and c onfiguration information, system adm i nistrators sho[...]

9112i I P Ph one User Guide 3 Getting Started Getting Started The 9112i m ust be set up and configured p r ior to its first use. This se ction describes phone behaviour and start u p screens you may see when the p h one is first plugged in, or whe n it is r estarted. When You Fir st Plug in Your Phone The 9112i automatically begins the start up seq[...]

4 9112i IP Phone Us er Guide Getting Started The phone should automatically detect wh en the connec tion is reconnected and will display the “ Network Con nected ” p rompt temporarily. If changes have been made to your p hone settings, you may need to restart you r phone. For more information on restarting your phone, see "Restar ting your[...]

9112i I P Ph one User Guide 5 Aastra Web UI Aastra Web UI You can acce ss the 9112i phon e’s options us ing the Aastra W eb UI. In order to access the Aastra Web UI , you wi ll ne ed to kno w the IP address of your phone. Finding Your Phone’s IP Ad dress 1. Press the I button on the phone to enter the Option List. 2. Use the V key to scr oll d [...]

6 9112i IP Phone Us er Guide User Pas sword Operati on The Oper ation section provides the followin g options: - User Pas swo rd - Allo ws you t o change use r pas sword - Programmable Keys - Allows you to confi g ure up to 2 prog rammabl e keys f or a specific function (speeddia l, do not disturb (DND), Ex tensib le Markup Lan aguage (XML), fl ash[...]

9112i I P Ph one User Guide 7 Using Your Phone Using Your Phone The following sections describe the vari ous 9112i phone key function s, and how they h elp you make and manage your c alls and caller inf ormat ion. Hard Keys The following hard keys labeled on your phone a re configured for th e call handling features: • Callers n •C o n f e r e [...]

8 9112i IP Phone Us er Guide Programmable Keys Programmable Keys There are 2 programmable k ey s on the 9112i phone, located to the far right of the dial pad, belo w the Swap key. You can set the programmable keys with any of the following functions: • speeddial • DND (do no t disturb) •f l a s h •X M L •P a r k •P i c k u p These keys [...]

9112i I P Ph one User Guide 9 Programmable Keys 6. Press K to finish. 1. Click on Operation-> Programmable Keys . 2. Selec t "Hard Key 1" or " Har d Key 2 ". 3. In the " Type " field, select speeddial to a pply to the pro- grammable key. 4. In the " Value " field, enter the phone number o r extension to ap[...]

10 9112i IP Phone Us er Guide Programmable Keys Setting a Key for "Do Not Disturb" (DND) The IP phon es have a featur e you can enable called "Do not Disturb (DND). The D ND function allows you to turn " do not disturb" ON and OFF. If DND is ON, callers calling into the phone hea r a busy signal or a message, depend ing on [...]

9112i I P Ph one User Guide 11 Programmable Keys Setting a Key for "XML" The 9112i IP pho n e has a featu r e you can e nable called "XM L" (Extensible Ma rkup Language). Setting a programmable key to XML allows you to access special services set u p by your system administrator. These services inc lud e thin gs li ke wea the r [...]

12 9112i IP Phone Us er Guide Programmable Keys Setting " Park/Pickup" K eys The 9112i phon e has a park and pickup call feature that allows you to park a c all and picku p a call when requir ed. The IP phon es suppo r t the Pa r k/ Pickup feature on the Asterisk, BroadWor ks, Sylantro, and ININ PBX servers. You can set the programmable k[...]

9112i I P Ph one User Guide 13 Programmable Keys Using the Park C all/Pic kup Pa rked C all Feat ure Use the following procedure on the IP phones to park a call an d pick up a parked call. Park a Call 1. While on a live call, press the " Park " softk ey. 2. Perform the following for your specific server: I f t he c al l is p ar ke d su c [...]

14 9112i IP Phone Us er Guide Programmable Keys Editing a Programm able Key You can edit a programmable key from the IP phone UI or the Aastra Web UI. • Save a new nu mber to the key through the n , m or J keys on your phone. This overwrites the previous entr y. 1. Click on Operation-> Programmable Keys . 2. For "Hard Key 1" or "[...]

9112i I P Ph one User Guide 15 Restarting your phone Restarting your phone You may w ant to rest art y our phone to ch eck for updates for your phone on the server. You may occasionally need to restart your phon e to set cha nges or u pda tes to your phone o r network settings . You may als o need to restart your phone if you have bee n asked to do[...]

16 9112i IP Phone Us er Guide Making Calls Making Calls This s ection describes ways to make calls on your 9112i phone, using your h andset, speakerphone, or headset. Dialing a Number First, take the phone off-hook by lifting the handset, o r by pressing q . At the dial tone, enter the number you wish to c al l. If you are unable to make calls with[...]

9112i I P Ph one User Guide 17 Making Calls 6. If you d o not wish to save changes, press T to return to the previous screen . Note: By default, the volume for the headset microphon e is set to medium. Making and Receiv i ng Call s Using a Head set 1. Ensure that you have selected a headset audio mode by access- ing the options list available from [...]

18 9112i IP Phone Us er Guide Making Calls Redial Press m to dial the most recent number you dialed fro m the phone. If you ar e off-hook and press m the last number you called will be called back . If you are on-ho ok and press m , a Redial Dire ctory list appears on-screen. The r edial list stores up to the last 100 numbers you calle d, allowing [...]

9112i I P Ph one User Guide 19 Receiving Calls Receiving Calls When a ca ll is ri nging a t your extension, yo u will see the " Inbou nd Cal l " Scre en. Answering an Incoming Call To an swer the c all: • For ha ndsfree op eration, press q for the incoming call. • Press q for hands- free or head set operation. Note: The audio mode set[...]

20 9112i IP Phone Us er Guide Handling Calls To handle tw o calls: • Press o t o an swer a sec - ond incoming call. Your first call is automatically put o n hold. • You can use o to jug gle between the two c alls . • To transfer a call to another line, press o to answer, then k to transfer th e call, followed by the e xtension or outside line[...]

9112i I P Ph one User Guide 21 Handling Calls Consul tive Tra nsfer You also have the option to consult with the pers on you are transferring th e call to, before yo u complete the transfer. To do this, simply remain on the li ne until the receiving party answers the ca l l. Aft er co nsul ting wit h the re cei ving party, you can either complete t[...]

22 9112i IP Phone Us er Guide Handling Calls Ending Ca lls To end a call, you fir st need to reconnect to the call if not already connected (fo r example, if you r caller is on hold). Press N to end the cal l . If co nnected through the handset, y ou can also p lace the handset ba ck on hook to end the call.[...]

9112i I P Ph one User Guide 23 Managing Calls Managing Calls The 9112i has several features that make it easier to make and manage calls, and to keep track o f your caller history, as well as your business an d personal contacts. Directory List The Dire ctory List i s your pe rsonal phone boo k, conven iently stor ed within your phone. You can ente[...]

24 9112i IP Phone Us er Guide Managing Calls 2. Press J or a program- mable key. I f a name is dis- played both the number and name are saved in D i rectory o r the programmable key. If no name or " Unk nown Na me " are dis- played you can ente r the na me using the dial pad. 3. Press K to finish. Saving fro m Hard keys to the Directory T[...]

9112i I P Ph one User Guide 25 Managing Calls Edit ing in Dir ectory To edit a listing in y our directory: 1. Press J . 2. Access the en tr y you want to edit by pressing the first letter of the name on th e dial pad, and V W to s croll thr ough the lis t. 3. To begin editin g press T . Press T again to erase the numbers or letters to the left o r [...]

26 9112i IP Phone Us er Guide Managing Calls Callers List The 9112i telephon e stores information on up to 200 inc o ming calls in the Callers list. Your telephone logs the number and name (if available) of th e caller, when they last called, and the number of times they tried to reach you. When th e Callers li st is full, the oldest call r ecords [...]

9112i I P Ph one User Guide 27 Managing Calls Edit ing in the Callers List Impo rtant: The Callers list does not save changes. Editing in th e callers list is g enerally us ed if you plan to call the number and need to add a prefix. In the Callers list, i f a dial pad key is pressed when a numb er and/or a name is displayed, the cursor will automat[...]

28 9112i IP Phone Us er Guide Managing Calls Call Forwarding The call forwarding f eature on the IP phone allows incoming calls to be forwar ded to another destination. Call forwarding is disabl ed by default. You can enable call forwarding on a global basis only. The following are the call forward modes you ca n configure for cal l forwarding: Set[...]

9112i I P Ph one User Guide 29 Managing Calls 4. In the " Number of Rings " fie ld, enter the numb er of rings y ou want to set before the call is forwarded. Valid values ar e 1 to 9. 5. Click to save the Call Forward setti ngs. The changes are dynamic and are immedi- ately applied to the ph one.[...]

30 9112i IP Phone Us er Guide Additional Features Additional Features This se ction describes additional features you can set on the 91 22i phone. Suppress ing DTMF Playba ck A feature on the IP phones allows you to enable o r disable the suppression of DTMF playb ack when a numb er is dialed fr om the programmable keys. When suppressi on of DTMF p[...]

9112i I P Ph one User Guide 31 Additional Features Ring Tone Se ts In additio n to ring tones , you can configure r i ng tone s ets on a global-basis on the IP phone. Ring tone sets consist of tones customized for a s pecific coun tr y. The ring tone s ets yo u can configure on the IP phones are: • US ( Default - also used in Canada ) • United [...]

32 9112i IP Phone Us er Guide Additional Features Stutte red Dial Tone You can enab le or disable the playing of a stuttered dial to ne when there is a messag e waiting o n the IP phon e. You can configure this featur e using the Aastra W eb UI. Con figurin g Stutte red Dia l Tone Use the folllowing procedures to configure stutter ed dial tone on t[...]

9112i I P Ph one User Guide 33 Language Language Using the I P phone UI, yo u can set the phones to u se a specific language to display. When you set the language to use on the phon e, all of the display screens (menus, services, optio ns, etc.) display in that language. Valid languages for th e IP phones include English, French, Spanis h, German, [...]

34 9112i IP Phone Us er Guide Troubleshooting Solutions Troubleshoot ing Solutions Why is my dis play bl ank? Ensu re that power is be ing prov ided to yo ur phon e. Ma ke sure your phone i s plugge d into a power so urce. Why is m y speak erphone not wor king? If you press the d / f button and the speaker light flashes and you do not hear dial t o[...]

9112i I P Ph one User Guide 35 Troubleshooting Solutions 1. Click on Operation->User Password . 2. In th e " Current Password " field, enter the current user password. Note: By defa ult, the u ser name is “ user ” ( all lowercas e) and the password field is le f t blank. If you have forgot ten your pass- word, c ontac t your s yste[...]

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9112i I P Ph one User Guide 37 Limited Warranty Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from t he date of original purchase. I f there is a defe ct or malfunction, Aastra T elecom shall, at its option, and as the exclusive remedy, either repair or replace the telephon e set[...]

38 9112i IP Phone Us er Guide Limited Warranty ship ping charge s. For furt her information and shipping inst ructio ns; In North America , con tact our service information nu mb er: 1-800- 574-1 611. Out si de N orth A merica , contact your sales representative. Not e: Repair s to this prod uct may b e made only by the m anufact urer and its autho[...]

Index Index 9112i IP Phon e User Giude Index- 1 Numerics 9112i features 1 getting st arted 3 installation an d setup 2 option key 4 requirements 1 A Aas tra Web U I basic settings de scription 6 ope rat ion des cri ption 6 status des criptio n 5 about thi s guide 1 answering a call 19 arrow keys, navigati on 7 auto-answer, enabling/disablin g 17 B [...]

Index-2 91 12i IP Phon e Us er Giude Index Index S speakerphon e, using 16 speeddial 8 startup screens 3 swap key 19 T troubleshoo ting solutions 34 How do I change my user pass- wor d? 34 How do I find the IP addre ss of my phone? 34 How do I rest art the IP phone? 35 Why can’t I get a dial tone? 34 Why does m y phone displa y "bad encrypte[...]

If you’ve r ead this owner’s manual and consulted th e Troubles hooting section and still hav e prob lems, pleas e visit o ur websi te at ww w.aastra.com or cal l 1-800-574-16 11 for technical assi sta nce. © Aastra T elecom Inc.2005 41-000111-00- 08[...]