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Aastra Telecom MBU 400TM manual

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Table of contents for the manual

  • Page 1

    MBU 400 TM 41-001271-00 Rev 01 Installation Guide[...]

  • Page 2

    Aastra T elecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy , Aastra T elecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this doc[...]

  • Page 3

    MBU 400 Installation Guide iii Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury to persons, includ - ing the following: 1. Do not use this product near water , for example, near a bath tub, wash bowl, kitchen sink or laundry t[...]

  • Page 4

    [...]

  • Page 5

    MBU 400 Installation Guide v Software License Agreement Aastra T elecom Inc., hereinafter known as “Seller”, grants to Customer a personal, worldwide, non-transferable, non-sub licensable and non- exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may inte[...]

  • Page 6

    vi MBU 400 Installation Guide FCC Information Cont act y our Syste m Admini strato r o r T echn ical Suppo rt for any questions regarding your MBU 400. Hav e your seri al nu mber a nd MA C addr ess r eady when c ontac ting suppo rt. Y ou ca n loca te th e ser ial n umber and MAC addre ss on the b ottom of t he MB U. For inqu iries conce rning telep[...]

  • Page 7

    MBU 400 Installation Guide vii FCC Information The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice to enable you to make the necessary modications in order to maintain uninter - rupted se[...]

  • Page 8

    viii MBU 400 Installation Guide CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority , or electrician, as appr opriate. ‘’The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termi[...]

  • Page 9

    MBU 400 Installation Guide ix FCC Information e) If this equipment MBU 400 causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be adv[...]

  • Page 10

    x MBU 400 Installation Guide Safety Information Safety Information Important Safety Information Charge the battery or handset only in combination with 420d Char ger and the SALOM SSW -1444 adapter that comes with the product. Plug the SALOM SSW -1444 AC/DC adaptor in a wall outlet socket near the equip- ment for easy access/removal of the AC/DC ada[...]

  • Page 11

    MBU 400 Installation Guide xi Sensitive Electronic Environment Any radio-based equipment can potentially cause interference with other equipment and can be interfered from other equipment. This also applies for DECT equipment. However due to the very low transmission power level the chances for interference are very small. Research proves that oper[...]

  • Page 12

    xii MBU 400 Installation Guide Safety Information For countries outside the Eur opean Union Disposal of electrical and electronic products in countries outside the European Union should be done in line with the local regulations. If no arrangement has been made with Aastra or your supplier, please contact the local authorities for further informati[...]

  • Page 13

    MBU 400 Installation Guide xiii Regulatory Information Europe Declaration of Conformity Hereby , “Aastra T elecom”, declares that this “MBU 400” is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. United States Interference Information: This device complies with Part 15 of the FCC Rules. Op[...]

  • Page 14

    xiv MBU 400 Installation Guide Exposure to Radio Frequency (RF) Signals: This wireless phone is a radio transmitter and receiver . It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government. These limits are part of comprehen[...]

  • Page 15

    MBU 400 Installation Guide xv Exposure to Radio Frequency (RF) Signals: This wireless phone is a radio transmitter and receiver . It is designed and manufactured not to exceed the emission limit for exposure to radio fre- quency (RF) energy set by the Ministry of Health (Canada), Safety Code 6. These limits are part of comprehensive guidelines and [...]

  • Page 16

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  • Page 17

    MBU 400 Installation Guide xvii T able of Contents Important Safety Instructions .............................................................. iii Importantes mesures de Sécurité.......................................................... iii Software License Agreement ................................................................. v FCC Informa[...]

  • Page 18

    xviii MBU 400 Installation Guide Optional MBU and Handset T asks ....................................................... 19 Resetting the MBU ............................................................................ 19 Manually Registering/De-registering a Handset ................................ 19 Registering Additional Handsets with the MBU .[...]

  • Page 19

    MBU 400 Installation Guide 1 Congratulations! A nd thank you for choosing Aastra T elecom’ s MBU 400. The MBU 4 00 co nsists of a Mobi lity Base U nit ( MBU) and th e Aastra Digi tal E nhanc ed Cor dless T ele phone (DECT ) han dset (420d) that prov ide tele phony serv ice ov er th e Int ernet and o ver t he Pu blic S ervic e T elepho ne Netw ork[...]

  • Page 20

    2 MBU 400 Installation Guide About This Guide T his Installation Guide provides the information required to install and quickly congure the MBU 400 on your business or home network. It includes a description of the features and functions of the MBU and the Aastra 420d Handset. W e recommend reviewing the material in this guide before installing [...]

  • Page 21

    MBU 400 Installation Guide 3 MBU 400 Features MBU 400 Features T he MBU 400 provides the following features. MBU Features Call and T elephony Features V oIP calling (based on SIP 2.0 - RFC3261) • (optional) Landline calling over Public Service T elephone • Network (PSTN) Up to 8 paired handsets, one line per handset (MBU supports • up to 3 SI[...]

  • Page 22

    4 MBU 400 Installation Guide Aastra 420d Handset Features Display 128 x 128 pixels, 65K color support, backlight • Graphical menu system • Cal l and T ele phony Features 12 numerical keys, 5 navigation keys, 2 function keys • Auto answer (when handset is lifted from the charger) • Key lock option • Call forward - all, busy , no answer •[...]

  • Page 23

    MBU 400 Installation Guide 5 Requirements B efore installing the MBU 400 on your network, the following may be required depending on your network connection: Broadband Internet connection – cable, DSL, or equivalent • Internet T elephony Service Provider subscription – to make voice calls • over your Internet connection Analog telephone lin[...]

  • Page 24

    6 MBU 400 Installation Guide What’s in the MBU 400 Box? What’ s in the MBU 400 Box? T he following parts are contained in your product packaging. V erify that you have all of the items referenced below . If you are missing parts, please contact your System Administrator . Note : In addition to the parts below , the MBU 400 includes a wall mount[...]

  • Page 25

    MBU 400 Installation Guide 7 Aastra 420d Handset - Front View MBU 400 Hardware T he MBU 400 consists of an MBU and the Aastra 420d Handset. The following illustrations describe the ports, indicators, and keys on the MBU 400 hardware. Aastra 420d Handset - Front View COLOR DISPLA Y EARPIECE SOFTKEYS used for various functions NA VIGA TIONAL KEYS use[...]

  • Page 26

    8 MBU 400 Installation Guide Aastra 420d Handset - Side View HEADSET JACK CONNECTOR (2.5mm) VOLUME UP KEY VOLUME DOWN KEY SPEAKERPHONE activation and deactivation key Aastra 420d Handset - Side View REAR SPEAKER GRILL (on the back of the phone)[...]

  • Page 27

    MBU 400 Installation Guide 9 Aastra 420d Handset Charger Aastra 420d Handset Charger - Front View Aastra 420d Handset Charger - Rear View HANDSET CHARGER POWER SUPPL Y CONNECTOR ON HANDSET CHARGER[...]

  • Page 28

    10 MBU 400 Installation Guide MBU - T op View MBU - Rear View POWER CONNECTION TELEPHONE LINE CONNECTION PORT (PSTN) RESET BUTTON for activating configuration changes and enabling handset registration LAN CONNECTION PORT for Ethernet cable MBU - T op and Rear Views POWER INDICA TOR Illuminates when power is on I-NET INDICA TOR I-net indicator flash[...]

  • Page 29

    MBU 400 Installation Guide 1 1 Installing the MBU 400 T his section provides procedures for installing your MBU and Aastra 420d Handset. Before beginning the installation process, review the installation require- ments as described in the section, “ Requirements ”, on page 5. Installing on a Desktop Y ou can install the MBU on any at desktop[...]

  • Page 30

    12 MBU 400 Installation Guide Installing on a W all Y ou can install the MBU on a wall if required. The MBU has two pre- drilled wall mounting holes on the back of the unit (see illustration below). T o install the MBU on a wall: 1. Using the wall mount drilling template, locate and mark the position for the mounting screws on the wall. Depending o[...]

  • Page 31

    MBU 400 Installation Guide 13 Installing the MBU 400 Installation sur un mur V ous pouvez installer le MBU sur un mur , si nécessaire. Le MBU dispose de deux ouvertures déjà percées au dos de son boitier en vue d’un montage mural (voir l’illustration ci-dessous). Pour installer le MBU sur un mur: 1. A l’aide des ouvertures au dos du boiti[...]

  • Page 32

    14 MBU 400 Installation Guide Connecting the MBU 400 1. T o prepare the MBU for Internet telephony , connect the Ethernet cable from the LAN port on the MBU to the LAN port on your broadband modem or router . or Connect the Ethernet cable from the LAN port on the MBU to the Ethernet connection on your network as shown below . 2. T o prepare the MBU[...]

  • Page 33

    MBU 400 Installation Guide 15 3. Connect the MBU power adapter to the MBU, and plug-in the other end to an active power outlet (preferably a continuous power outlet without a switch to interrupt its power). The POWER LED on the MBU lights up steady and the I-NET LED ashes as the MBU proceeds to power up. When the power cycle is complete, the I-N[...]

  • Page 34

    16 MBU 400 Installation Guide Installing and Registering the Handset 1. On the back of the phone, insert your thumbnail into the slot at the bottom of the phone, and pull up. 2. Insert the Lithium-ion battery face-up into the handset, making sure that the contacts on the battery connect to the contacts in the body of the phone as shown in the illus[...]

  • Page 35

    MBU 400 Installation Guide 17 4. Place the handset in the char ger, and char ge the battery . W e recommend that you charge the battery fully before rst use. This takes approximately 10 hours. When you place the handset in the charger , the handset automatically registers with the MBU, provided you have just reset the MBU. Place the handset near[...]

  • Page 36

    [...]

  • Page 37

    MBU 400 Installation Guide 19 Optional MBU and Handset T asks T his section provides optional tasks you can perform, if required, on the MBU and Aastra 420d Handset(s). Resetting the MBU In order for the handsets to register with the MBU, you must press the Reset button on the rear of the MBU. Each time you reset the MBU, the handsets must re-regis[...]

  • Page 38

    20 MBU 400 Installation Guide 6. T o manually register the handset, select Settings->System Settings ->Handset Settings->Register handset and press Y es at the prompt. The handset begins the registration process immediately . Note : If multiple handsets are registered with the MBU, you can also select a specific handset by selecting Handse[...]

  • Page 39

    MBU 400 Installation Guide 21 Viewing the MBU 400 IP Address and Status Information Y ou can view the MBU 400 IP address and status information from the Handset screen. T o view the IP address and status of the MBU: 1. After pairing the handset to the MBU, press the + (UP) button on the side of the handset to connect to the base. 2. Scroll down to [...]

  • Page 40

    22 MBU 400 Installation Guide Accessing the MBU 400 Web UI Accessing the MBU 400 Web UI Y ou can access the MBU 400 W eb User Interface using your browser and the IP address of the MBU 400. T o access the MBU 400 W eb UI: 1. Open your web browser and enter the MBU’ s IP address (in dotted decimal format) into the address eld, and press Enter .[...]

  • Page 41

    MBU 400 Installation Guide 23 The MBU 400 W elcome screen displays. 3. T o logout, close the browser window . For more information about using the options in the MBU 400 W eb UI, see the MBU 400 User Guide , or your System Administrator . Accessing the MBU 400 Web UI[...]

  • Page 42

    24 MBU 400 Installation Guide Call Lo g Options Handset 1 08/05/08 01:55 PM Using the MBU 400 T his section briey describes how to use your MBU 400. For more detailed information about using the features on your MBU 400, and to customize your Aastra 420d handset, see your MBU 400 User Guide . For information about conguring and upgrading your[...]

  • Page 43

    MBU 400 Installation Guide 25 Using the MBU 400 Idle Mode Options When in idle mode, an Options softkey displays in the lower right corner of the screen. Pressing the Options softkey displays the following options: Idle Mode Options Redial Allows you to redial the last num- ber dialed Active Calls Displays the active calls for all handsets register[...]

  • Page 44

    26 MBU 400 Installation Guide Contacts Handset Main Menu T o display the Main Menu on the handset, press the OK button in the center of the navigation keys as shown below . The Main Menu displays. The following illustration describes the icons on the Main Menu screen. Main Menu The Handset Main Menu has 5 options you can select to customize and ope[...]

  • Page 45

    MBU 400 Installation Guide 27 Using the MBU 400 Call Log - Allows you to access and view the Call Log which contains a list of all incoming, outgoing, and missed calls. From the Call Log, you can also perform the following: Add a selected entry as a contact in the Contact List • Remove an entry from the Call Log and place it in the • Contact Li[...]

  • Page 46

    28 MBU 400 Installation Guide Using the MBU 400 Using the V olume Control The volume control is located on the left side of the phone. Y ou can increase or decrease the volume while on an active call as required. T o adjust the volume on the phone: 1. Press the + key to increase the volume as required. 2. Press the - key to decrease the volume as r[...]

  • Page 47

    MBU 400 Installation Guide 29 T roubleshooting T he following is a list of solutions to the most common issues that you may experience when you install and use the MBU 400. Most of the prob- lems you can easily solve yourself, whereas others require that you contact your service provider . T o view the most recently updated troubleshooting informat[...]

  • Page 48

    30 MBU 400 Installation Guide Issue Causes Solutions The POWER indicator on the MBU is not lit. The I-NET indicator on the MBU is not lit. There is no audio when I make Internet calls. I cannot make landline calls. 1) MBU is not powered. 1) The Ethernet cable is not connected. 2) The router or modem is not powered. 3) The MBU cannot retrieve an IP [...]

  • Page 49

    MBU 400 Installation Guide 31 Issue Causes Solutions I cannot receive landline calls. I cannot make Internet calls, the V oIP indicator on the MBU is not lit, and the right status indicator in the upper left cor - ner of the display is black. 1) The country setting is wrong. 1) The conguration of the phone is not complete. 2) The MBU has not bee[...]

  • Page 50

    32 MBU 400 Installation Guide Issue Causes Solutions 4) a) Use port forwarding. The default SIP port is 5060, and the default R TP port is 5004. Ensure that your router always assigns the same IP address to your phone when using port forward ing. For more information, check your router ’ s manual. 5) Check your router ’ s user manual to see how[...]

  • Page 51

    MBU 400 Installation Guide 33 1) The MBU is not logged in at the Internet T elephony Service Provider . 2) The router is turned off. 3) The SIP server is down. 4) The In ternet conn ectio n is down. 1) I need to know the software version currently installed on my MBU 400. 1) Check that all cables are connected properly , and check that power is tur[...]

  • Page 52

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  • Page 53

    MBU 400 Installation Guide Index-1 Symbols 410d Handset main menu 26 420d Handset 7 features 4 idle mode 25 idle screen 24 installing 16 registering 16 registering/de-registering 19 420d Handset Charger 9 A About This Guide 2 adding handsets 20 D Documentation 2 F factory defaulting 20 I idle mode, handset 25 idle screen, handset 24 Introduction 1 [...]

  • Page 54

    Index-2 MBU 400 Installation Guide T troubleshooting 29 V volume control 28 W W eb UI, accessing 22 Index[...]

  • Page 55

    [...]

  • Page 56

    If you’ve read this owner ’ s manual and consulted the T roubleshooting section and still have problems, please visit our W eb site at www .aastratelecom.com, or call 1-800-574-1611 for technical assistance. © Aastra T elecom Inc. 2008 41-001271-00 Rev 01[...]